Soleus Air Air Conditioner KC 15U User Manual

Window Air  
Conditioner  
OWNER’S MANUAL  
Models KC-15U, KC-18U, KC-25U, KC-32U  
and KC-35U  
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AIR CONDITIONER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others. All safety  
messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”  
These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what  
can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Unplug air conditioner before servicing.  
Use two or more people to move and install air conditioner.  
SAVE THESE INSTRUCTIONS  
INSTALLATION REQUIREMENTS  
Parts supplied  
Check that all parts are included in parts package.  
Tools and Parts  
Gather the required tools and parts before starting installation.  
Read and follow the instructions provided with any tools listed  
here.  
E
Tools needed  
F
- Flat-blade and Phillips  
screwdrivers  
- Tape measure  
C
D
G
B
- Drill and ³₃ ₂ " or smaller bit  
- Utility knife  
- Scissors  
- Level  
A
A. Window-lock bracket  
B. 8 x ³" round-head screws (6)  
C. Foam adhesive sealer  
D. 8 x ³" wood screws (3)  
E. Top channel  
F. Foam seal  
G. Side curtains (2)  
3
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Electrical Requirements  
Location Requirements  
IMPORTANT: Observe all governing codes and ordinances.  
Check the location where the air conditioner will be installed.  
Proper installation is your responsibility. Make sure you have  
everything necessary for correct installation.  
WARNING  
The location should provide:  
Grounded electrical outlet within 4 ft (122 cm) of where the  
power cord exits the air conditioner.  
NOTE: Do not use an extension cord.  
Free movement of air in room to be cooled.  
A large enough opening for the air conditioner. Installation  
parts are supplied for double-hung windows.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Adequate wall support for weight of air conditioner. Air  
conditioner weighs 51 lb (23 kg) to 65 lb (29.5 kg).  
Do not use an adapter.  
NOTES:  
Cabinet louvers must not be obstructed. Air must be able to  
pass freely through the cabinet louvers.  
Do not use an extension cord.  
Failure to follow these instructions can  
result in death, fire, or electrical shock.  
Your model may differ from the one shown.  
A
The electrical ratings for your air conditioner are listed on the  
model and serial number label. The model and serial number  
label is located behind the front panel above the coil area.  
Specific electrical requirements are listed in the chart below.  
Follow the requirements for the type of plug on the power supply  
cord.  
Power supply cord  
Wiring requirements  
o
115 volt (103.5 min.-  
126.5max.)  
A. Cabinet louvers  
o
o
0-12 amps  
Window Installation  
15-amp time-delay fuse or  
circuit breaker  
Window opening measurements:  
o
25" (63.5 cm) minimum to 38" (96.5 cm) maximum  
opening  
width  
o
Use on single outlet circuit  
only.  
o
14" (35.6 cm) minimum opening height  
A
B
A. 25" (63.5 cm) minimum  
B. 14" (35.6 cm) minimum  
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4
WARNING  
Recommended ground method  
For your personal safety, this air conditioner must be grounded.  
This air conditioner is equipped with a power supply cord having  
a grounded 3 prong plug. To minimize possible shock hazard, the  
cord must be plugged into a mating, grounded 3 prong outlets,  
grounded in accordance with all local codes and ordinances. If a  
mating outlet is not available, it is the customer's responsibility to  
have a properly grounded 3 prong outlet installed by a qualified  
electrical installer.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
It is the customer's responsibility:  
To contact a qualified electrical installer.  
To assure that the electrical installation is adequate and in  
conformance with National Electrical Code, ANSI/NFPA 70 -  
latest edition, and all local codes and ordinances.  
Do not use an adapter.  
Do not use an extension cord.  
Copies of the standards listed may be obtained from:  
Failure to follow these instructions can  
result in death, fire, or electrical shock.  
National Fire Protection Association  
One Batterymarch Park  
Quincy, Massachusetts 02269  
Power Supply Cord  
To test your power supply cord:  
1) Plug power supply cord into a grounded 3 prong outlet.  
2) Press RESET (on some devices, a green light will turn on).  
NOTE: Your unit’s device may differ from the one shown.  
B
3) Press TEST (listen for click; Reset button will trip, and on  
some devices, a green light will turn off).  
A
4) Press and release RESET (listen for click; Reset button will  
latch, and on some devices, a green light will turn on). The  
power supply cord is ready for operation.  
NOTES:  
The Reset button must be pushed in for proper operation.  
The power supply cord must be replaced if it fails to trip  
when the test button is pressed or fails to reset.  
A. Reset button  
B. Test button  
Do not use the power supply cord as an off/on switch.  
The power supply cord is designed as a protective  
device.  
This room air conditioner is equipped with a power supply cord  
required by UL. This power supply cord contains state-of-the-art  
electronics that sense leakage current. If the cord is crushed, the  
electronics detect leakage current and power will be disconnected  
in a fraction of a second.  
A damaged power supply cord must be replaced with a  
new power supply cord obtained from the product  
manufacturer and must not be repaired.  
The power supply cord contains no user serviceable  
parts. Opening the tamper-resistant case voids all  
warranty and performance claims.  
INSTALLATION INSTRUCTIONS  
Do not use sharp instruments, rubbing alcohol, flammable  
fluids, or abrasive cleaners to remove tape or glue. These  
products can damage the surface of your air conditioner.  
Unpack the Air Conditioner  
Handle air conditioner with care.  
WARNING  
Excessive Weight Hazard  
Use two or more people to move and install air  
conditioner.  
Failure to do so can result in back or other injury.  
Prepare Air Conditioner for Installation  
1. Locate provided bags of screws.  
2. Place the top channel on top of the air conditioner, lining up  
the holes in top channel with the holes on top of air  
conditioner.  
3. Using 2 - #8 x 3/8" pan-head screws, attach top channel to air  
conditioner.  
Remove packaging materials  
Remove and properly dispose of packaging materials.  
Remove tape and glue residue from surfaces before turning on.  
5
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NOTE: This screw is required to correctly attach curtain (top  
to bottom) to the air conditioner cabinet.  
NOTE: Your model may differ from the one shown.  
B
A
A. Top channel  
B. #8 x 3/8" pan-head screw  
5. While the right-hand curtain is still extended, insert screw in  
the bottom slot of the curtain. Using #8 x 3/8" pan-head screw,  
screw the curtain to the bottom hole in the air conditioner  
cabinet.  
Install side curtains  
NOTE: Attach curtains to unit before placing unit in window.  
6. Slide the curtain housing into the channels as far as it will go.  
7. Repeat above steps for the left-hand curtain.  
1. Remove unit from packaging.  
2. Locate provided bag of screws.  
Attach foam adhesive seal  
3. Insert top and then bottom of right-hand curtain housing in  
top and bottom curtain channels on air conditioner.  
Attach foam adhesive seal along the bottom of the curtain  
bottom channel.  
Top view  
A
B
A
B
A. Curtain housing  
B. Foam adhesive seal  
Position the Air Conditioner  
A. Curtain housing  
B. Curtain top channel on air conditioner  
WARNING  
Bottom view  
Excessive Weight Hazard  
Use two or more people to move and install air  
conditioner.  
Failure to do so can result in back or other injury.  
A
Handle air conditioner with care.  
B
Be sure your air conditioner does not fall out of the  
opening during installation or removal.  
A. Curtain housing  
The place where the power cord exits the air conditioner  
should be no more than 4 ft (122 cm) from a grounded  
outlet.  
B. Curtain bottom channel on air conditioner  
4. Extend right-hand curtain outward so you may insert a #8 x  
3/4" round-head screw through the top hole of the curtain.  
Using #8 x 3/8" screw, screw curtain to top hole in air  
conditioner cabinet.  
Do not block the louvers in the front panel or outside of the  
air conditioner.  
6
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Complete Installation  
1. Insert foam seal behind the top of the lower window sash and  
against the glass of the upper window.  
1. Center air conditioner in window. Check that lower rail of air  
conditioner is behind and against back side of windowsill.  
Lower window sash to hold cabinet in place.  
NOTE: Your model may differ from the one shown.  
A
B
A
B
C
A. Top of lower window sash  
B. Foam seal  
2. Place window-lock bracket on top of lower window and  
against upper window sash.  
3. Use a 3/32" drill bit to drill a starter hole though the hole in the  
bracket.  
A. Window sash  
B. Lower rail behind back side of windowsill  
C. Top channel  
4. Attach window-lock bracket to window sash with one of the  
8 x 3/4" slotted wood screws to secure window in place.  
2. Pull left-hand curtain out until it fits into the window channel.  
Repeat with right-hand curtain.  
Attach side curtains to window  
A
B
1. Insert one of the #8 x 3/4" slotted wood screws through left  
hand curtain and into the window channel to fasten the  
curtain to the window sash.  
2. Repeat for the right-hand curtain.  
NOTE: Your model may differ from the one shown.  
Front view  
A. Upper window sash  
B. Window-lock bracket  
A
WARNING  
B
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
A. Hole in #8 x 3/4" slotted wood screw  
B. Side curtain  
Top view  
Do not use an adapter.  
Do not use an extension cord.  
B
A
Failure to follow these instructions can result  
in death, fire, or electrical shock.  
5. Plug into a grounded 3 prong outlet.  
C
6. Press RESET on the power supply cord.  
A. Side curtain against window channel  
B. Window channel  
C. #8 x 3/4" slotted wood screw  
7
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AIR CONDITIONER USE  
Power Saver—Fan and compressor run only when cooling is  
needed. Fan stops running when room temperature matches  
the Temperature control setting. Compressor restarts in 3  
minutes after the unit stops. Compressor will not stop  
running for the first 6 minutes after restarting unless unit is  
turned off.  
Operating your air conditioner properly helps you to obtain the  
best possible results.  
This section explains proper air conditioner operation.  
IMPORTANT  
:
If you turn off the air conditioner, wait at least 3 minutes  
before turning it back on. This prevents the air conditioner  
from blowing a fuse or tripping a circuit breaker.  
Do not try to operate your air conditioner in the cooling mode when  
outside temperature is below 65°F (18°C). The inside evaporator  
coil will freeze up, and the air conditioner will operate properly.  
NOTE: After 3 seconds, display will show the current room  
temperature.  
NOTE: In the event of a power failure, your air conditioner will  
operate at the previous settings when the power is restored.  
Fan Speed  
Starting Your Air Conditioner—  
Digital Control  
1. Press FAN SPEED until you see the indicator light for the  
desired setting.  
2. Choose Turbo, High, Low or Auto.  
Turbo—for maximum cooling  
High—for normal cooling  
Low—for sleeping comfort  
Auto—automatically controls fan speed depending on  
current room temperature and temperature control setting  
NOTE: Auto fan speed cannot be selected in Fan Only  
mode.  
NOTE: When the air conditioner is off, the display will show the  
current room temperature.  
1. Press POWER to turn on air conditioner.  
NOTE: After 3 seconds, display will show the current room  
temperature.  
NOTE: When air conditioner is turned on for the first time  
after it is plugged in, it will display the default settings: Cool  
mode, Turbo fan speed, 72ºF (22ºC). When it is turned on at  
all other times, it will default to the previous settings.  
Filter Reset  
1. When FILTER indicator light glows, remove air filter and clean  
or replace air filter. See “Cleaning the Air Filter.”  
2. Replace air filter.  
2. Select mode. See “Mode.”  
3. Press and hold FILTER after replacing the air filter.  
3. Select fan speed. See “Fan Speed.”  
4. Set temperature. See “Temperature.”  
Mode  
Temperature  
1. Press MODE until you see the indicator light come on for the  
desired setting.  
Press the plus TEMP button to raise the temperature. The  
Set indicator light will turn on. Each time you press or hold  
the plus TEMP button, the temperature will go up 1º until it  
reaches 86°F (30°C).  
2. Choose Cool, Fan Only or Power Saver.  
o
Cool—Cools room. You can select fan speed by pressing  
FAN SPEED. You can then adjust the temperature by  
pressing the up or down arrow buttons.  
NOTE: After 3 seconds, the Set indicator light will turn off and  
the display will show the current room temperature.  
o
Fan Only—Only the fan runs. You can select the fan  
speed by pressing FAN SPEED, but you cannot  
adjust the Temperature control setting. The display  
shows the current room temperature.  
NOTE: Auto fan speed cannot be selected in Fan Only mode.  
A
A. Set indicator light  
8
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Press the minus TEMP button to lower the temperature. The  
Set indicator light will turn on. Each time you press or hold the  
minus TEMP button, the temperature will go down 1º until it reaches  
64°F (18°C).  
To operate air conditioner with remote control  
NOTE: After 3 seconds, the Set indicator light will turn off and  
the display will show the current room temperature.  
Timer Delay  
To set the Timer for a 1 to 24-hour delay until the air  
conditioner turns off (the air conditioner must be On):  
1. Press TIMER. Indicator light will flash.  
COOL  
FAN  
FAN  
SPEED  
Power  
Saver  
2. Press the plus or minus TEMP button to change the delay  
time from 1 to 24 hours.  
Auto  
TIMER  
3. Press TIMER again or wait 10 seconds. Indicator light will  
remain on.  
To set the Timer to turn on the air conditioner, keeping  
previous settings:  
1. Turn off air conditioner.  
POWER  
2. Press TIMER. Indicator light will flash.  
3. Press the plus or minus TEMP button to change delay time  
(1to 24 hours).  
NOTE: Two AAA batteries (included) power the remote control.  
Replace batteries after 6 months of use, or when the remote  
control starts to lose power.  
4. Press TIMER again or wait 10 seconds. Indicator light will  
remain on.  
To set the Timer to turn on the air conditioner, changing  
the previous settings:  
To turn the air conditioner on or off:  
Press POWER.  
1. Turn air conditioner on.  
POWER  
2. Adjust Mode to Cool, Fan Only, or Power Saver.  
3. Adjust Fan Speed to Turbo, High or Low, or Auto.  
4. Adjust temperature between 64°F (18ºC) and 86°F (30ºC).  
5. Turn off air conditioner.  
To select the mode:  
Press COOL, FAN, or POWER SAVER.  
6. Press TIMER. Indicator light will flash.  
Fan  
7. Press the plus or minus TEMP button to change delay time  
(1to 24 hours).  
Cool  
Power  
Saver  
8. Press TIMER again or wait 10 seconds. Indicator light will  
remain on.  
To clear Timer delay program:  
NOTE: Air conditioner can be either on or off.  
To select the fan speed:  
Press FAN SPEED for Turbo, High or Low or AUTO. NOTE: Auto  
fan speed cannot be selected in Fan Only mode.  
Press and hold TIMER for 3 seconds. Indicator light will turn off.  
To see the remaining time (in hours):  
Fan  
Speed  
1. Press TIMER once after it has been programmed.  
2. While the display is showing the remaining time, you can press  
the plus or minus TEMP button to increase or decrease the time.  
Auto  
9
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To raise the temperature:  
Press the plus button to raise the temperature. Each time you  
press or hold the plus button, the temperature will go up 1º until it  
reaches 86°F (30°C).  
Starting Your Air Conditioner—  
Rotary Control  
CONTROL PANEL  
To lower the temperature:  
Press the minus button to lower the temperature. Each time you  
press or hold the minus button, the temperature will go down 1º  
until it reaches 64°F (18°C).  
To set Timer for a 1- to 24-hour delay before air conditioner is  
turned off (air conditioner must be On):  
1. Press TIMER. Indicator light on air conditioner control panel  
will flash.  
TIMER  
2. Press the plus or minus button to change the delay time from  
1 to 24 hours.  
3. Press TIMER again or wait 10 seconds. Indicator light on air  
conditioner control panel will remain on.  
To set Timer to turn on air conditioner, keeping previous  
settings:  
1. Turn off air conditioner.  
2. Press TIMER. Indicator light on air conditioner control panel  
will flash.  
3. Press the plus or minus button to change delay time (1 to  
24hours).  
4. Press TIMER again or wait 10 seconds. Indicator light on air  
conditioner control panel will remain on.  
1. Set exhaust control. See “Exhaust Control (on some  
models).”  
To set Timer to turn on air conditioner, changing the  
previous settings:  
2. Select the fan speed. See “Fan Speed.”  
3. Set temperature. See “Temperature.”  
1. Turn on air conditioner.  
2. Adjust Mode to Cool, Fan Only, or Power Saver.  
3. Adjust Fan Speed to Turbo, High or Low, or Auto.  
4. Adjust temperature between 64°F (18ºC) and 86°F (30ºC).  
5. Turn off air conditioner.  
Exhaust Control (on some models)  
1. The Exhaust control CLOSED for maximum continuous  
cooling. The Exhaust control set to OPEN allows you to draw  
stale or smoky air from the room.  
6. Press TIMER. Indicator light on air conditioner control panel  
will flash.  
Open—to exhaust room air to the outside.  
Closed—to circulate room air.  
CLOSED  
7. Press the plus or minus button to change delay time (1 to  
24hours).  
8. Press TIMER again or wait 10 seconds. Indicator light on air  
conditioner control panel will remain on.  
OPEN  
NOTE: The Exhaust control will function only when the Fan  
Speed is operating.  
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10  
Fan Speed  
Temperature  
Set FAN SPEED to the desired setting. When the air conditioner  
is operating at Low Cool, High Cool (on some models), Med Cool  
(on some models) or Turbo Cool (on some models), the fan  
circulates air continuously.  
Turn the TEMPERATURE control to a mid-setting. Adjust the air  
conditioner's performance by turning the Temperature control  
clockwise for maximum cooling. For less cooling, turn the  
TEMPERATURE control counterclockwise. Experiment to find the  
setting that suits you best.  
o
Turbo Cool (on some models)—for maximum cooling  
High Cool (on some models)—for normal to maximum  
cooling (depending on model)  
o
o
o
o
Med Cool (on some models)—for normal cooling  
Low Cool—for sleeping comfort  
Power Saver (on some models)—Fan run only when  
cooling is needed. Fan and compressor stop running  
when room temperature matches the Temperature control  
setting.  
o
Fan Only—to move air continuously without cooling  
FAN CONTROL  
Changing Air Direction  
You can use the tab, depending on model, to direct the  
air right or left. Rotate the whole cartridge to direct air up, down or  
straight ahead.  
A
A. Tab  
A
A. Cartridge  
Normal Sounds  
When your air conditioner is operating normally, you may hear  
sounds such as:  
Droplets of water hitting the condenser, causing a pinging  
orclicking sound. The water droplets help cool the  
condenser.  
Air movement from the fan.  
Clicks from the thermostat cycle.  
Vibrations or noise due to poor wall or window construction.  
A high-pitched hum or pulsating noise caused by the  
modern high-efficiency compressor cycling on and off.  
11  
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AIR CONDITIONER CARE  
Your new air conditioner is designed to give you many years of  
dependable service. This section tells you how to clean and care  
for your air conditioner properly. Call your local authorized dealer  
for an annual checkup. Remember… the cost of this service call  
is your responsibility.  
Cleaning the Air Filter  
The air filter is removable for easy cleaning. A clean filter helps  
remove dust, lint, and other particles from the air and is important  
for best cooling and operating efficiency. Check the filter every  
2weeks to see whether it needs cleaning.  
NOTE: Do not operate the air conditioner without the filter in  
place.  
A
A. Indents  
Style 1  
3. Use a vacuum cleaner to clean air filter. If air filter is very dirty,  
wash it in warm water with a mild detergent. Do not wash air  
filter in the dishwasher or use any chemical cleaners. Air dry  
filter completely before replacing to ensure maximum  
efficiency.  
1. Turn off air conditioner.  
2. Remove air filter by sliding filter out from either side of unit.  
4. Replace air filter by sliding filter down into filter door and  
closing filter door.  
Cleaning the Front Panel  
1. Unplug air conditioner or disconnect power.  
2. Clean front panel with a soft, damp cloth.  
3. Air dry front panel completely.  
4. Plug in air conditioner or reconnect power.  
Filter may be removed from either side.  
Repairing Paint Damage  
3. Use a vacuum cleaner to clean air filter. If air filter is very dirty,  
wash it in warm water with a mild detergent. Do not wash air  
filter in the dishwasher or use any chemical cleaners. Air dry  
filter completely before replacing to ensure maximum  
efficiency.  
Check once or twice a year for paint damage. This is very  
important, especially in areas near oceans or where rust is a  
problem. If needed, touch up with a good grade enamel paint.  
NOTE: To reduce paint damage during the winter, install a heavy  
duty cover over air conditioner cabinet. For information on ordering  
a heavy-duty cover, see “Accessories.”  
4. Replace air filter by sliding filter back into either side of unit.  
Style 2  
Annual Maintenance  
Your air conditioner needs annual maintenance to help ensure  
steady, top performance throughout the year. Call your local  
authorized dealer to schedule an annual checkup. The expense of  
an annual inspection is your responsibility.  
1. Turn off air conditioner.  
2. Remove air filter by pulling down on the indents in the top or  
sides of filter door and sliding air filter up and out. Filter door  
is not removable.  
A
A. Indents  
12  
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TROUBLESHOOTING  
You can solve many common air conditioner problems easily, saving you the cost of a service call. Try the suggestions below to see  
whether you can solve your problem without outside help.  
The air conditioner is in a heavily occupied room, or heat  
Air conditioner will not operate  
producing appliances are in use in the room. Use exhaust vent  
fans while cooking or bathing and try not to use heat producing  
appliances during the hottest part of the day. A higher capacity air  
conditioner may be required, depending on the size of the room  
being cooled.  
The power supply cord is unplugged. Plug into grounded  
3-prong outlet. See “Electrical Requirements.”  
The power supply cord trips (Reset button will pop out).  
Press and release RESET (listen for click; Reset button will  
latch and on some devices, a green light will turn on) to  
resume operation.  
Air conditioner cycles on and off too much or does not  
cool  
A household fuse has blown or circuit breaker has  
tripped. Replace the fuse or reset the circuit breaker. See  
“Electrical Requirements.”  
The Mode is set to Power Saver (on some models). Use  
Power Saver only when you are away from home or asleep,  
since the fan does not circulate the room air continuously.  
Use Low, High or Turbo for your best comfort.  
Depending on model, the Power button has not been  
pressed or the Fan Speed control is turned to Off. Press  
POWER button or turn the FAN SPEED control to an active  
setting.  
The air conditioner is not properly sized for your room.  
Check the cooling capabilities of your room air conditioner.  
Room air conditioners are not designed to cool multiple  
rooms.  
The local power has failed. Wait for power to be restored.  
The filter is dirty or obstructed by debris. Clean the filter.  
Air conditioner blows fuses or trips circuit breakers  
The inside evaporator and outside condenser coils are  
dirty or obstructed by debris. See “Annual Maintenance.”  
Too many appliances are being used on the same circuit.  
Unplug or relocate appliances that share the same circuit.  
Time-delay fuse or circuit breaker of the wrong capacity  
is being used. Replace with a time-delay fuse or circuit  
breaker of the correct capacity. See “Electrical  
Requirements.”  
There is excessive heat or moisture (open container  
cooking, showers, etc.) in the room. Use a fan to exhaust  
heat or moisture from the room. Try not to use heat  
producing appliances during the hottest part of the day.  
An extension cord is being used. Do not use an extension  
cord with this or any other appliance.  
You are trying to restart the air conditioner too soon after  
turning the unit off. Wait at least 3 minutes after turning the  
unit off before trying to restart the air conditioner.  
The louvers are blocked. Install the air conditioner in a  
location where the louvers are free from curtains, blinds,  
furniture, etc.  
The outside temperature is below 65°F (18°C). Do not try to  
operate your air conditioner in the cooling mode when the  
outside temperature is below 65°F (18°C).  
The temperature of the room you are trying to cool is  
extremely hot. Allow extra time for the air conditioner to cool  
off a very hot room.  
Air conditioner power supply cord trips (Reset button  
pops out)  
Disturbances in your electrical current can trip (Reset  
button will pop out) the power supply cord. Press and  
release RESET (listen for click; Reset button will latch and on  
some devices, a green light will turn on) to resume operation.  
Windows or doors to the outside are open. Close all  
windows and doors.  
The Exhaust control is set to OPEN (on some models).  
Push the Exhaust control CLOSED for maximum cooling.  
An electrical overloading, overheating, pinching or aging  
can trip (Reset button will pop out) the power supply  
cord. After correcting the problem, press and release RESET  
(listen for click; Reset button will latch and on some devices,  
a green light will turn on) to resume operation.  
Depending on model, the Temp/Time or Temperature  
control is not at a cool enough setting. Adjust the TEMP/  
TIME control to a cooler setting by pressing the minus button  
to reduce the temperature or adjust the TEMPERATURE  
control to a cooler setting by turning the knob clockwise. Set  
the FAN SPEED control to highest setting.  
NOTE: A damaged power supply cord must be replaced with a  
new power supply cord obtained from the product manufacturer.  
A damaged power supply cord must not be repaired.  
Water drips from cabinet into your house  
Air conditioner seems to run too much  
The air conditioner is not properly leveled. The air  
conditioner should slope slightly downward toward the  
outside. Level the air conditioner to provide a downward  
slope toward the outside to ensure proper drainage. See the  
Installation Instructions.  
The current air conditioner replaced an older model. The  
use of more efficient components may cause the air  
conditioner to run longer than an older model, but the total  
energy consumption will be less. Newer air conditioners do  
not emit the “blast” of cold air you may be accustomed to from  
older units, but this is not an indication of lesser cooling  
capacity or efficiency. Refer to the efficiency rating (EER) and  
capacity rating (in BTU/hr.) marked on the air conditioner.  
NOTE: Do not drill a hole in the bottom of the metal base and  
condensate pan.  
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WARRANTY  
One Year Limited Warranty  
Soleus International Inc. warrants the accompanying Soleus Air Window Air Conditioner (KC-15U, KC-18U, KC-25U,  
KC-32U, or KC-35U) to be free of defects in material and workmanship for the applications specified in its operation  
instruction for a period of ONE (1) year from the date of original retail purchase in the United States.  
If the unit exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or replace it, free of  
charge within a reasonable time after the unit is returned during the warranty period.  
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a copy  
of the original purchase invoice.  
THIS WARRANTY DOES NOT COVER:  
1) Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in material or  
workmanship.  
2) Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions in the  
instructions.  
3) Damage to the finish of the case, or other appearance parts caused by wear.  
4) Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus International Inc.  
5) Freight and Insurance cost for the warranty service.  
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO  
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.  
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT  
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR  
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used,  
salvaged, or refurbished products.  
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow limitation  
on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you specific legal  
rights, and you may also have other rights that vary from state to state.  
For Warranty, Technical Support, Customer Service, Missing or Defective Parts  
Please Call (888) 876-5387  
Or Write To:  
Soleus International Inc.  
9451 Telstar Ave.  
El Monte, CA 91731 USA  
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