Cordless Hand Scanner
with Bluetooth® Wireless Technology
Featuring a Bluetooth enabled bar code scanner and SocketScan
software for wirelessly adding bar code scanning to Bluetooth
enabled mobile computers running Windows Mobile 2003
User’s Guide
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1 | Introduction
If you need to collect bar coded data but don't
want to be tied to your mobile or desktop
computer, Socket's Cordless Hand Scanner
(CHS) with Bluetooth wireless technology is just
what you're looking for. This innovative device
combines the power of laser bar code scanning
with the convenience of Bluetooth wireless
technology in a single compact, lightweight
device that is ergonomically designed to fit
comfortably in the palm of your hand.
Bar code scanning is the most efficient way to collect data from a mobile
computer. If the data to be entered is bar coded, using a laser scanner is 50
times faster and 10,000 times more accurate than manual data entry.
Bluetooth wireless technology transforms how devices connect with each
other, offering you new possibilities for using your mobile computer with
other devices. With Socket's Cordless Hand Scanner (CHS), you can scan
bar codes while connected to the Pocket PC in your pocket or your laptop or
desktop up to 300 feet away — all without the hassle of cables or the
awkwardness of a protruding antenna.
The Cordless Hand Scanner works with mobile computers running Windows
Mobile 2003 using either the Socket Drakar v1.4 Bluetooth stack (from
Socket’s SDIO and CF Connection Kits) or the Widcomm v1.4 Bluetooth
stack. Support for Windows XP, XP Tablet, Palm and Symbian as well as
other Bluetooth stacks are planned for future releases.
About the Software
SocketScan™ enters scanned data directly into any open
Windows program, as if the data were manually typed. You
can configure Prefix/Suffixes and assign a .WAV file to
signify good data reads.
The Socket CHS configuration utility makes it easy to
configure SocketScan for use with the Cordless Hand
Scanner. Simply identify which kind of Bluetooth hardware
you will be using on your mobile computer, and SocketScan
will automatically search for it when you try to connect. You
can also use the utility to configure other scanning settings
such as mechanisms to indicate a good read.
CHAPTER 1: INTRODUCTION
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Hardware Features
Status Indicator LED
The scanner has a tri-color LED to indicate different states.
LED
LED Activity
Meaning
Less than 20% of battery life
remaining.
1 blink per second
Battery
Status
(Red)
Solid red
Batteries are charging.
Off when connected
to charger
Batteries are fully charged.
Bluetooth radio is on, but not
connected.
1 blink per second
Bluetooth
Status
(Blue)
Bluetooth radio is on, connection
established.
1 blink per 5 seconds
Good Read
(Green)
Data successfully scanned and
transmitted to host device.
Green
Status Indicator Beeps
The scanner beeps to signal the Bluetooth connection status. Optionally,
you can also set the scanner to beep every time it successfully scans data
and transmits it to the host device.
LED
Beep Pattern
Meaning
1 beep
Scanner connected to host device.
Bluetooth
Status
(Blue)
2 beeps
1 beep
Scanner disconnected from host device.
Good Read
(Green)
Data successfully scanned and
transmitted to host device.
Rechargeable Battery and AC Adapter
Recharge the internal battery by using the included AC adapter. The adapter
rating is 5V, 2A, positive pole center. A fully charged battery should
provide roughly 8 hours of normal operation. AC and DC adapters of most
recent Pocket PCs from Casio, Compaq, Dell, Fujitsu, and Toshiba are also
compatible.
WARNING: Charge ONLY NiMH batteries in the CHS. Damage may
result if other battery types are charged. Do not store the CHS for over 30
days with the batteries installed
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Package Contents
The Socket Cordless Hand Scanner package includes these items:
•
•
•
•
Socket Cordless Hand Scanner with Bluetooth Wireless Technology
AC charging adapter with international plugs
Software Installation CD
Booklets with copyright, warranty, and regulatory compliance
information
Product Registration
Socket highly recommends that all customers register their Socket products.
Registered users receive priority for technical support. Register online at:
CHAPTER 1: INTRODUCTION
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2 | Setup for Windows Mobile
This chapter explains how to install and use the Cordless Hand Scanner
with a Bluetooth enabled Pocket PC 2003.
Setup Summary
STEP 1: Charge the scanner.
STEP 2: Uninstall other scanning software.
STEP 3: Install the software.
STEP 4: Connect scanner to Pocket PC via
Bluetooth.
STEP 5: Assign a trigger button.
STEP 6: Scan data into your application.
OPTIONAL:
•
•
•
•
•
Select symbologies.
Configure prefix/suffixes.
Run Scan Demo application.
Configure sounds.
Use SocketScan Trigger.
STEP 1: Charge the scanner
Use the included AC adapter to charge the Cordless Hand Scanner. The
scanner’s NiMH batteries must be charged for at least 4 hours before the
first use. The Battery Status LED will emit a solid red light while charging,
and turn off when the batteries are fully charged.
WARNING:
Do not use the scanner when it is being charged, or the battery may have
problems achieving a full charge in the future.
Do not attempt to charge alkaline batteries — this may cause alkaline
batteries to leak and damage the CHS.
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STEP 2: Uninstall Other Scanning Software
Delete any bar code scanning software you may already have installed on
your Pocket PC. You can uninstall either directly from your Pocket PC, or
indirectly via ActiveSync.
OPTION 1: Uninstall Directly from the Pocket PC
1. Make sure the bar code scanning software is closed.
2. Tap Start | Settings. Tap on the System tab or Control Panel.
3. Tap on the Remove Programs icon.
4. Select the bar code scanning software, then tap Remove.
5. Tap Yes to confirm removal of the program.
OPTION 2: Uninstall via ActiveSync
1. Make sure the bar code scanning software is closed.
2. Use ActiveSync and a serial/Ethernet/USB cable or cradle to make an
active connection between your Pocket PC and a host PC.
3. On the host PC, open Microsoft ActiveSync.
4. Click Tools | Add/Remove Programs.
5. Select the bar code scanning software and click Remove.
6. In the confirmation screen, click OK.
7. A screen will ask if you also want to remove the software from the host PC.
If desired, click NO to keep a copy of the software on the host PC that
can later be re-installed onto a Pocket PC.
CHAPTER 2: SETUP FOR WINDOWS MOBILE
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STEP 3: Install the Software
1. Use ActiveSync and a serial/Ethernet/USB cable or cradle to make an
active connection between the mobile computer and a host PC.
2. Insert the installation CD into your host PC.
3. Use My Computer or Windows Explorer to access your CD-ROM drive.
In the CD, click on SETUP.EXE.
4. Follow the instructions on your screen to install the software for
Windows CE (also compatible with Windows Mobile 2003).
5. When software installation is complete, disconnect the Pocket PC from
the host PC. Soft reset the Pocket PC by pressing the reset button.
8
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STEP 4: Configure Scanner Settings
1. Start the Socket CHS configuration utility.
Tap Start | Settings | System | Socket CHS.
2. In the General screen, for Type of scanner, select Using Socket CHS
Scanner.
3. In the Bluetooth stack field, select the Bluetooth hardware that your host
device will use to connect to the scanner. Depending on which option
you select, additional fields may appear.
•
Socket: Select if you are using the Socket SDIO or CF Connection
Kit to connect your host device to the CHS.
•
Built-in: Select if your device has Bluetooth built in. The checkbox
Automatically connect to CHS will appear. Check the box for your
device to automatically connect to the CHS whenever you start
SocketScan.
Note: Automatic
connections are only
possible if you have
previously
connected with the
CHS. Otherwise the
checkbox will be
disabled.
CHAPTER 2: SETUP FOR WINDOWS MOBILE
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•
Other: Select if using an add-on Bluetooth card or adapter not made by
Socket. The COM Port field will appear. Select the COM port that the
host device will use for outbound Bluetooth serial communications.
4. Tap on the Scanner tab. Enter the following settings:
Note: The delay in the
‘good scan’ beep
increases with the
distance from the host,
giving the user valuable
feedback about the
strength of the
connection
•
•
Trigger Operation:
− Scan always: Select if you would like the CHS to scan whether or not
it has a Bluetooth connection to the host device.
− Scan only when connected to host: Select if you would like the CHS
to detect a Bluetooth connection to the host device before it scans.
Scanning will be a few milliseconds slower. This option allows the
CHS to be triggered remotely if needed.
Good Read Indicator: Select how you would like the scanner to indicate that
data has been successfully scanned and transmitted to the host device.
5. After modifying any settings, tap ok. If SocketScan is already open, you
must close and reopen SocketScan for the changes to take effect.
10
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STEP 5: Connect Scanner to Pocket PC via Bluetooth
1. Turn on the Cordless Hand Scanner. Press the small
power button on the handle of the scanner for five
seconds, until you see the LED turn blue. The LED
should blink blue once every second to show that the
Bluetooth radio is on but not connected. If the LED
begins blinking red, the battery needs to be recharged.
WARNING: Do not use the Cordless Hand Scanner when
it is being charged, or the battery may have problems
achieving a full charge in the future.
2. Prepare the Bluetooth hardware for your Pocket PC. If
using the Socket SDIO or CF card, insert it into your
device. Make sure the Bluetooth radio is turned on.
Refer to the documentation for your Bluetooth hardware
for instructions.
3. Start SocketScan. Tap Start | Programs | SocketScan.
4. The SocketScan icon should appear in the task tray
(visible in the
Today screen), indicating that your device is not currently connected to
the CHS. Tap on the icon. In the pop-up menu, select Connect CHS.
Important!
Your Pocket PC cannot
connect to the CHS if you
have another device
assigned as your favorite or
default Bluetooth serial
device. If necessary,
remove any settings that
designate another device as
your favorite or default
Bluetooth serial device.
If the Connect CHS option does not appear, use the Socket CHS
configuration utility to enable SocketScan for use with the CHS. See
Step 4 on the previous page.
CHAPTER 2: SETUP FOR WINDOWS MOBILE
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5. Your Pocket PC will begin searching for Bluetooth enabled devices in
range. After it finishes searching, select the CHS from the list of
discovered devices. The screen will vary depending on which Bluetooth
hardware you are using on your Pocket PC.
The Cordless Hand Scanner will appear as Socket CHS [xxxxxx], where
the characters in brackets are the last 6 characters of the scanner’s
Bluetooth MAC address. If multiple Cordless Hand Scanners were
detected, identify your unit by checking the MAC address printed on a
label underneath the batteries.
Note: This screen
shows the CHS
discovered by Socket’s
SDIO or CF
Connection Kit. Your
screen may vary if you
are using different
Bluetooth hardware.
6. Your device will automatically connect to the CHS. If a passkey is
requested, enter 1234. To indicate the connection, the CHS will
beep once, and the SocketScan icon will change to show an image
of the scanner. If you are using the Socket SDIO or CF card, the Socket
Bluetooth icon in the task tray will also begin blinking.
Note: If the host suspends or
the CHS is taken out of range,
the Bluetooth connection will
be lost. SocketScan (when the
host comes out of suspend
mode) will try to re-establish
the connection every 10
seconds for 30 seconds.
12
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STEP 6: Scan Data into Your Application
1. Start the Windows application that you want to receive the data (e.g.,
Excel, Notepad, etc.). Make sure a document or spreadsheet is open.
2. Press the trigger button and scan the code. For example, try this bar code:
When data is read, depending on the settings you chose
in the Socket CHS configuration tool, the scanner may
beep and/or the LED may flash green, and the laser will
turn off. If the Scanner fails to read data within a few
seconds, the laser will turn off, and you must try again.
3. After a successful scan, data should appear in your document. For
example, after you scan the code above into a Pocket Excel spreadsheet,
data should appear in the first cell.
Note:
Wait for the “Good Scan”
indication before you scan another
bar code. If you try to scan too fast,
the device can lock up until you stop
scanning.
If your device enters sleep mode, the
Bluetooth connection will be lost,
and you will need to re-connect the
devices.
For information about bar code
scanning applications, please email
CHAPTER 2: SETUP FOR WINDOWS MOBILE
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OPTIONAL: Select Symbologies
The applet makes it quick and convenient to modify which symbologies
you want the scanner to recognize. By default, the scanner is set to
recognize nine of the most common symbologies.
1. Tap on the SocketScan icon. In the pop-up menu, tap Symbology Selector...
2. In the screen that appears, check the symbologies you wish to enable.
Uncheck those you wish to disable. Tap ok.
Note:
1. Symbologies not
supported by the CHS
will be grayed out.
2. Enabling all possible
symbologies will make
the decode process
slightly longer.
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OPTIONAL: Configure Prefix/Suffixes
The SocketScan applet lets you specify prefix and/or suffix characters to be
added automatically to the data you scan. This helps to further eliminate
manual data entry.
1. Tap on the SocketScan icon. In the pop-up menu, tap Prefix/Suffix.
Note: You can configure prefix/suffixes whether or not the CHS is
connected to your Pocket PC.
2. In the pop-up menu, select Prefix/Suffix...
3. In the screen that appears, enter the characters you want to be appended
to each scan (128 character maximum). Tap ok.
Note: Only printable
ASCII characters
can be used as
prefixes or suffixes.
Note: The default suffix is a carriage return.
CHAPTER 2: SETUP FOR WINDOWS MOBILE
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OPTIONAL: Run Scan Demo
Scan Demo makes it easy to determine the symbology, number of
characters, and decoded data (in either ASCII or Hex) of any bar code
supported by the scanner. This is especially useful if you encounter a bar
code that the scanner will not decode by default.
1. Tap on the SocketScan icon. In the pop-up menu, tap Scan Demo. This
will close SocketScan and open Scan Demo as a separate application.
Note: Accessing the Scan Demo application disconnects the Bluetooth link.
Select the CHS tab at the bottom of the page to re-establish this link.
2. The Scan Demo screen will appear. If desired, use the check boxes at
the bottom of the screen to modify the test.
Enable all symbologies: By default, this option is checked. Different
symbologies can sometimes interpret the same bar code differently, so
you may want to uncheck this option.
Display as hex data: Check this box to view scanned data in hexadecimal
format. Otherwise, data will appear as ASCII.
3. Scan the bar code.
4. Scan Demo will report properties of the bar code you scan.
16
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Appendix A Specifications
Physical Characteristics
Size: 125l x 31h x 35w (mm) 4.9l x 1.2h x 1.4w (in.)
Total Mass: approx. 90 g (0.2 lb)
Power Source: Two AAA NiMH rechargeable batteries
Expected Battery Life with Normal Operation (connected via Bluetooth and
minimum 2,000 bar code scans): 8 hours
Operating Temp: 32 to 120°F (0 to 50°C)
Operating System Support:
•
•
•
Windows Mobile 2003 (for Pocket PC 2003), Windows XP, Tablet XP
Palm OS v5.2 and later
Symbian OS
2005 Sunrise Date Compliant
Scanning Characteristics
Bar Code Symbologies Decoded: Code 39, UPC/EAN, MSI, Code 128,
Code 93, Codabar, I 2 of 5, D 2 of 5, RSS
Laser: Class 1 with Fuzzy Logic (Optional Class 2 with Fuzzy Logic)
Scan Angle: 46.5°
Laser Scanner Performance:
Scan Repetition Rate: 50 (± 3) scans/sec ( i-directional)
Decode Distances: 2.2 to 40+ inches depends on symbol size, symbology,
label media, W-N Ratio, scan angle
Bluetooth Characteristics
Protocol: Bluetooth 2.45 GHz ISM band frequency hopping
Antenna: Integrated
Radio Range: Up to 330 ft (100 m), depending on environment
Connection: Point-to-point
Security: Encrypted link
RF Power: Class 1 radio; Typical Output: 14 dbm
Certification/Compliance
FCC: Part 15, Class B
C-TICK: s.182
CE: EN55024:1998
Bluetooth 1.1
TELEC
ETS 300 328
ETS 300 826
APPENDIX A: SPECIFICATIONS | 17
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Appendix B Safety and Usage Tips
About Bluetooth and Health
Bluetooth wireless technology allows you to use short-range radio signals
to connect a variety of devices, such as bar code scanners, mobile phones,
Pocket PCs, notebook computers, printers, LAN access points, and many
other devices at home or work. These radio signals replace the cables that
have traditionally connected these devices.
Bluetooth products have small radio transmitters and receivers. Output
power is normally very low, only 1 mW (1/1000 of a watt). This gives a
working range of approximately 10 meters.
The maximum exposure levels from Bluetooth products are far below
recommended safety guidelines. At most, typical Bluetooth devices (1mW)
reach only one percent of the prescribed safety levels.
Product Care
•
•
•
Do not expose your product to liquid, moisture or extreme humidity.
Do not expose your product to extreme high or low temperatures.
Do not expose your product to lit candles, cigarettes, or cigars, or to
open flames, etc.
•
•
•
Do not drop, throw or try to bend the product, as rough treatment could
damage it.
Do not paint your product, as the paint could obstruct parts and prevent
normal use.
Do not attempt to disassemble your product: a broken warranty seal will
void the warranty. The product does not contain consumer serviceable
components. Should your Cordless Hand Scanner need service, please
contact Socket technical support at: [email protected].
Treat your product with care. Keep in a clean and dust-free place.
Changes or modifications of this product, not expressly approved by
Socket, may void the user’s authority to operate the equipment.
•
•
Antenna Care
Do not place a metallic shield around the Cordless Hand Scanner since it
will reduce the radio transmission efficiency.
18 | APPENDIX B: SAFETY AND USAGE TIPS
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Efficient Use
For optimum performance, please make sure that there is no metal
surrounding your Cordless Hand Scanner.
Driving
RF energy may affect some electronic systems in motor vehicles, such as
car stereo, safety equipment, etc. Check with your vehicle manufacturer to
be sure that the Cordless Hand Scanner will not affect the vehicle’s
electronics.
Aircraft
•
•
Turn off your Cordless Hand Scanner before boarding any aircraft.
To prevent interference with communications systems, you must not use
your Cordless Hand Scanner while the plane is in the air.
•
Do not use it on the ground without permission from the crew.
Radio Frequency Exposure
Your Cordless Hand Scanner contains a radio transmitter and receiver.
When in operation, it communicates with a Bluetooth enabled mobile
computer by receiving and transmitting radio frequency (RF) magnetic
fields in the frequency range 2400 to 2500 MHz. The output power of the
radio transmitter is 0.001 Watt.
The Cordless Hand Scanner is designed to be in compliance with the RF
exposure limits set by national authorities and international health agencies1
when installed or used separately from other antennas or radio transmitters.
1 Examples of RF exposure standards and guidelines:
ICNIRP, “Guidelines for limiting exposure to time-varying electric, magnetic, and
electromagnetic fields (up to 300 GHz)”, International Commission on Non-
Ionizing Radiation Protection (ICNIRP), Health Physics, vol. 74, pp 494-533, April
1998.
99/519/EC, EU Council Recommendation on the limitation of exposure to the
general public to electromagnetic fields 0 Hz – 300 GHz, Official Journal of the
European Communities, July 12, 1999.
ANSI/IEEE C95.1-1992, “Safety levels with respect to human exposure to radio
frequency electromagnetic fields, 3 kHz to 300 GHz”, The Institute of Electrical and
Electronics Engineers, Inc., New York, 1991.
FCC Report and Order, ET Docket 93-62, FCC 96-326, Federal Communications
Commission (FCC), August 1996.
Radiocommunications (Electromagnetic Radiation Human Exposure) Standard
1999, Australian Communications Authority (ACA), May 1999.
APPENDIX B: SAFETY AND USAGE TIPS | 19
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About Bluetooth Range
The Cordless Hand Scanner features a powerful Class 1 Bluetooth radio to
provide the maximum possible range. As with all wireless technologies, the
connection range can vary widely depending on many factors such as the
brand and placement of the host device, the type and size of physical
obstacles and the presence and activity level of competing radio
transmissions. In range testing of the CHS while connected to a variety of
typical host devices with Class 2 radios, functional connection distances
from 18 to over 100 feet have been experienced depending on the
environment. The following conditions appear to reduce the Bluetooth
connection range:
•
The presence of soft, absorbent materials such as paper, fiberglass
insulation, foam material in office cubical walls, carpeting and, to a
lesser extent, even sheetrock and wood construction materials. Hard
materials such as concrete increase the range.
•
•
•
Human bodies or containers of liquid positioned between the host and
the CHS.
The presence and activity level of competing Bluetooth or 802.11
(Wi-Fi) systems using the same 2.4 GHz frequency.
Metal in a grid pattern, such as chain link fencing or chicken wire. This
type of material may block the Bluetooth (or Wi-Fi) signal completely.
20 | APPENDIX B: SAFETY AND USAGE TIPS
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Appendix C Bar Code Label
Specifications
All bar code symbols/labels should satisfy the appropriate AIM Uniform
Symbology Specification.
Background Substrate:
The bar code symbol should be printed on material (media) that is reflective
and has a matte (not glossy) finish. A background diffuse reflectance of at
least 70% to 80% is desirable for optimum contrast. Retro-reflective media
should be used to obtain decode distances greater than 36 inches.
Ink Color and Type:
The inked bars should not exceed 25% reflectance at the wavelength that is
being used for reading, whether printed with black ink or colored ink. The
reflectance value should not vary more than 5% within the same character.
Voids and Specks:
The code should be printed clearly, free of voids, specks, blemishes and
lines that could “fool” the scanner. Specks or blemishes in the white
spaces, or false or missing bar sections could be interpreted by the reading
equipment as part of the code. Generally, the width of such flaws is more
serious than the height. Code symbols/ labels should be rejected if these
defects are present.
Definition:
The bars in the bar code symbol should be well defined. Their edges
should not be rough or fuzzy, so that the bars and spaces have the proper
widths intended for the bar code symbology used.
Contrast:
Background reflectance (that of the substrate on which the codes are
printed) should always provide a good contrast relative to the ink
reflectance (that of the code bars). The difference between the two should
be at least 37.5% at the wavelength used for reading.
Tolerance:
The ratio of the widths of bars and spaces in a bar code symbol must
conform to the appropriate AIM bar code specifications and can cause
problems if not correct throughout the bar code. Problems can occur when
bar edges are smeared or rough, or when they exhibit voids.
APPENDIX B: BAR CODE LABEL SPECIFICATIONS | 21
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Appendix D Enabling or Disabling
Symbologies
The Cordless Hand Scanner is pre-set to automatically detect and decode
(auto-discriminate) the most common bar code symbologies. To enable or
disable symbologies, simply use SocketScan’s Symbology Selector.
Notes:
•
The length of some symbologies will change after Symbology Selector is
used. See Table 1.
•
With more symbologies enabled, the scanner must work harder to search
through all the possible combinations. This may make the decoding process
slightly longer.
•
The advanced symbology parameters listed in Table 2 can only be modified
by using the SocketScan SDK. Check Socket’s website for updates.
Table 1. Default Symbologies
Scanner
Default
Default
Length after
Symbology
Length Symbology Selector
UPC/EAN/JAN
UPC-A
Enabled
Enabled
Disabled
Enabled
Enabled
Enabled
N/A
N/A
N/A
N/A
N/A
Any
N/A
N/A
N/A
N/A
N/A
Any
UPC-E
UPC-E1
EAN-8
EAN-13
Code 128 (USS-128 & UCC/EAN 128)
Code 39*
Code 39
Enabled
Enabled
Disabled
Disabled
Enabled
Disabled
Disabled
Disabled
2 to 23
2 to 23
2 to 23
2 to 38
14 Only
12 Only
5 to 55
1 to 30
N/A
2 to 55
2 to 55
2 to 55
2 to 55
2 to 55
2 to 55
2 to 55
2 to 55
N/A
Trioptic Code 39
Code 39 Full ASCII
Code 93
Interleaved 2 of 5*
Discrete 2 of 5*
Codabar
MSI Plessey*
RSS-14 (Standard, Limited, Expanded)** Disabled
*Warning: Setting the length to “Any” may lead to inaccurate decodes of these symbologies.
**This symbology will be added in the next release.
22 | APPENDIX D: ENABLING/DISABLING SYMBOLOGIES
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Table 2. Other Symbology Parameters
Symbology Parameters
UPC/EAN/JAN
Scanner Default
Supplementals
Disabled
Enabled
Disabled
Ignore
Transmit Check Digit
Bookland EAN
Decode UPC/EAN Supplementals
UPC/EAN Supplemental Redundancy
Transmit UPC-A Check Digit
Transmit UPC-E Check Digit
Transmit UPC-E1 Check Digit
Convert UPC-E to A
Seven
Enabled
Enabled
Enabled
Disabled
Disabled
Disabled
0
Convert UPC-E1 to A
EAN-8 Zero Extend
UPC/EAN Security Level
UPC/EAN Coupon Code
Disabled
Code 39
Convert Code 39 to Code 32
Code 32 Prefix
Disabled
Disabled
Disabled
Disabled
Disabled
Check Digit Verification
Transmit Check Digit
Code 39 Full ASCII
Interleaved 2 of 5
Check Digit Verification
Transmit Check Digit
Convert I 2 of 5 to EAN-13
Disabled
Disabled
Disabled
RSS-14
Disabled
Disabled
Disabled
RSS-14 Limited
RSS-14 Expanded
APPENDIX D: ENABLING/DISABLING SYMBOLOGIES | 23
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For more information on bar codes, symbologies, labels or other bar code
related topics, visit any of the following web sites:
24 | APPENDIX D: ENABLING/DISABLING SYMBOLOGIES
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Appendix E Decode Zone
The decode zones for the Cordless Hand Scanner is shown below. The
minimum element width (“X Dimension” or bar code “size”) is the width in
thousandths of an inch (mils) of the narrowest element (bar or space) in the
symbol. The figures shown are the typical scanning distances (depths of
field) for selected bar code sizes. The maximum usable length of a bar code
symbol (Width of Field) at any given range is also shown.
APPENDIX E: DECODE ZONE | 25
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Appendix F Troubleshooting
For help on SocketScan, tap Start | Help on a Pocket PC.
SYMPTOM:
I get the “No Scanner Detected”
icon in the task tray and can’t
trigger the laser or scan any bar codes.
POSSIBLE REASON
SOLUTION
Your mobile computer is not
connected to the Cordless Hand
Scanner.
Make sure the Cordless Hand
Scanner is on and in range and
has enough battery power. Try to
reconnect.
SYMPTOM:
When I try to scan, the laser activates, but no data appears on my
screen, and the laser eventually turns off.
POSSIBLE REASON
SOLUTION
The scanner is too close or too
far from the bar code.
Practice so you get accustomed
the most effective distance and
scanning angle.
The bar code is incorrectly
formatted or poorly printed.
Try scanning a bar code that is
correctly formatted or printed well,
such as on a retail package.
Use Scan Demo to identify the
symbology. If needed, use
Symbology Selector to enable the
symbology.
The bar code symbology may be
disabled or not supported by the
Cordless Hand Scanner.
SYMPTOM:
My mobile computer cannot find the Cordless Hand Scanner, and/or
I get an error message saying that there are connection problems.
POSSIBLE REASONS
SOLUTION
You are too far from the Cordless Move the devices closer together,
Hand Scanner.
The Cordless Hand Scanner is
not turned on.
within a range of 10-15 meters.
Turn on the Cordless Hand
Scanner.
You have assigned another
device as your favorite or default
Bluetooth serial device.
Remove any settings that assign
another device as your favorite
Bluetooth serial device.
26 | APPENDIX F: TROUBLESHOOTING
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Appendix G Technical Support
If you have trouble installing or using the Cordless Hand Scanner with
Bluetooth Wireless Technology, contact Socket’s technical support
department for assistance.
IMPORTANT! To obtain personal assistance from a Socket technical
support engineer, you must first register your product online at
After you register your product, you will be presented with an option to
submit a problem. Click on this option to follow the online process to
submit an email request for technical support. If we are unable to resolve
your support inquiry via email, we can arrange for a technical support
representative to call you at a specific time.
Please refrain from disassembling the Cordless Hand Scanner. Disassembly
of this device will void the product warranty.
APPENDIX G: TECHNICAL SUPPORT | 27
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Limited Warranty
Socket Communications Incorporated (Socket) warrants this product against defects
in material and workmanship, under normal use and service, for the following
period from the date of purchase:
Cordless Hand Scanner: Two years
Incompatibility is not a defect covered by Socket’s warranty. During the warranty
period, Socket will, at its option, repair or replace the defective product at no charge
when furnished with proof of retail purchase, provided that you deliver the product
to Socket or to an authorized Socket Service Center.
The returned product must be accompanied by a return material authorization
(RMA) number issued by Socket or by Socket's Authorized Service Center. If you
ship the product, you must use the original container or equivalent and you must pay
the shipping charges to Socket. Socket will pay shipping charges back to any
location in the contiguous United States. This warranty applies only to the original
retail purchaser and is not transferable.
Socket may, at its option, replace or repair the product with new or reconditioned
parts and the returned product becomes Socket's property. Socket warrants the
repaired or replaced products to be free from defects in material or workmanship for
ninety (90) days after the return shipping date, or for the duration of the original
warranty period, whichever is greater.
This warranty does not cover the replacement of products damaged by abuse,
accident, misuse or misapplication, nor as a result of service or modification other
than by Socket.
SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING DAMAGE TO PROPERTY AND, TO THE EXTENT
PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Some states do not allow limitation of implied warranties, or the exclusion or
limitation of incidental or consequential damages, so that the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
This product may contain fully tested, recycled parts, warranted as if new.
For warranty information, phone (510) 744-2700.
28
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Limited Software Warranty
LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is
free from defects for 90 days from the date of delivery of the SOFTWARE.
CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy
shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement
of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which
is returned to SOCKET with a copy of your receipt. Any replacement SOFTWARE
will be warranted for the remainder of the original warranty period or 30 days,
whichever is longer. THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF
THE UNITED STATES OF AMERICA.
NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either
express or implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose, with respect to the
SOFTWARE and the accompanying written materials. This limited warranty gives
you specific legal rights. You may have others which vary from state to state.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall SOCKET
or its suppliers be liable for any damages whatsoever (including, without limitation,
damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or inability to use the
SOFTWARE, even if SOCKET has been advised of the possibility of such
damages. Because some states do not allow the exclusion or limitation of liability
for consequential or incidental damages, the above limitation may not apply to you.
EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport
the SOFTWARE except as authorized by United States law and laws of the
jurisdiction in which the SOFTWARE was obtained. In particular, but without
limitation, none of the SOFTWARE may be used or otherwise exported or
reexported (a) into (or to a national or resident of) a United States embargoed
country or (b) to anyone on the U.S. Treasury Department’s list of Specially
Designated Nationals or the U.S. Department of Commerce’s Table of Denial
Orders. By using the SOFTWARE, you represent and warrant that you are not
located in, under control of, or a national or resident of any such country or on any
such list.
GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S.
Government, the SOFTWARE is classified as “restricted computer software” as
defined in clause 52.227-19 of the FAR. The U. S. Government ‘s rights to the
SOFTWARE are as provided in clause 52.227-19 of the FAR.
CONTROLLING LAW AND SEVERABILITY. This License shall be
governed by the laws of the United States and the State of California. If for
any reason a court of competent jurisdiction finds any provision, or portion
thereof, to be unenforceable, the remainder of this License shall continue in
full force and effect.
29
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June 2004
Document # 6410-00233 A
Copyright Notice
Copyright © 2004 Socket Communications, Inc. All rights reserved.
Socket, the Socket logo and Mobility Friendly are registered trademarks of
Socket Communications, Inc. Cordless Hand Scanner with Bluetooth
Wireless Technology is a trademark of Socket Communications, Inc.
Bluetooth and the Bluetooth logos are trademarks owned by Bluetooth SIG,
Inc., U.S.A. and licensed to Socket Communications, Inc. All other brand
and product names are trademarks of their respective holders.
Reproduction of the contents of this manual without the permission of
Socket Communications is expressly prohibited. Please be aware that the
products described in this manual may change without notice.
Feel free to contact SOCKET COMMUNICATIONS at:
Socket Communications, Inc.
37400 Central Court
Newark, CA 94560
Other than the above, Socket Communications can assume no responsibility
for anything resulting from the application of information contained in this
manual.
Please refrain from any applications of the Socket Cordless Hand Scanner
that are not described in this manual. Please refrain from disassembling the
Cordless Hand Scanner. Disassembly of this device will void the product
warranty.
You can track new product releases, software updates and technical
30
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Regulatory Compliance
The Socket Cordless Hand Scanner is designed to be compliant with the
rules and regulations in locations where they are sold and will be labeled as
required. This product is type approved — users are not required to obtain
license or authorization before using.
This product has been certified as conforming to technological standards.
Therefore, the following actions are punishable by law:
•
•
Disassembly or modification of this product
Removal of identification labels on the back of the product
The frequency used by this product is also used by industrial, scientific and
medical devices, such as microwave ovens, as well as wireless detectors for
motion detectors, such as those requiring licenses used on manufacturing
lines or similar radio transmitters (all of these wireless devices will be
called “other wireless transmitters” below). Most modern electronic
equipment (e.g., in hospitals and cars), is shielded from RF energy.
However, certain electronic equipment is not.
1. Please ensure that all medical devices used in proximity to this device
meet appropriate susceptibility specifications for this type of RF energy.
2. In the unlikely event that there is electronic interference between this
system and other wireless transmitters, quickly change the location of
operation or stop operating the unit (cease signal transmission).
3. If other electrical interference or related problems occur, contact Socket
technical support at +1-510-744-2720.
Radio Frequency Interference Requirements
This device complies with part 15 of the FCC rules and Industry Canada.
Operation is subject to the following conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment is also ETS EN300 328-2, ETS EN301 489-1 and ETS
EN301 489-17 compliant. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his or her
own expense.
31
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This equipment generates and radiates radio-frequency energy. To comply
with FCC RF exposure compliance requirements, the following antenna
installation and device operating configurations must be satisfied: (1) Users
are not permitted to make changes or modify the system in any way, and (2)
connecting external antennas to the Cordless Hand Scanner is prohibited.
This device and its antenna must not be co-located or operated with any
other antenna or transmitter.
To comply with Industry Canada RF exposure compliance requirements, the
following antenna installation and device operating configurations must be
satisfied: “The installer of this radio equipment must ensure that the antenna
is located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, available at
Health Canada’s website http://www.hc-sc.gc.ca/ehp/ehd/catalogue/rpb.htm”
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user may try to correct the interference by one or more of the following
measures:
•
•
•
Reorient or relocate the receiving antenna of the radio or television.
Increase the distance separating the equipment and the receiver.
Connect the equipment to an outlet on a different branch circuit than that
of the receiver.
•
Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet helpful: How to Identify and
Resolve Radio-TV Interference Problems. This booklet is available from the
U.S. Government Printing Office, Washington, D.C. 20402.
Canada Certification
The marking of “IC:xxxxxx-yyyyyy” on the device means: “xxxxxx-
yyyyyy” is the certification number, and the term “IC’ before the equipment
certification number only signifies that Industry Canada technical
specifications were met.
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations. Cet appareil numérique de la
Classe B respecte toutes les exigencies du Reglement sur le Matériel
Brouilleur du Canada.
NOTE: To comply with FCC and Industry Canada exposure requirements,
this device is approved for operations in a user’s hand when there is a
distance of 20 cm or more between the device antenna and the user’s body.
32
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CE Marking & European Union Compliance
Products intended for sale within the European Union are marked with a
CE Mark which indicates compliance to applicable Directives and
European Normes (EN), as follows. Amendments to these Directives or
ENs are included: Normes (EN), as follows:
Applicable Directives:
•
Radio and Telecommunications Terminal Equipment Directive
1999/5/EC
•
Low Voltage Directive 73/23/EEC
Applicable Standards:
•
•
•
EN 55 022 – Limits and Methods of Measurement of Radio Interference
Characteristics of Information Technology Equipment.
EN 50 082-1 – Electromagnetic Compatibility – General Immunity
Standard, Part 1: Residential, Commercial, Light Industry.
IEC 801.2 – Electromagnetic Compatibility for Industrial Process
Measurement and Control Equipment, Part 2: Electrostatic Discharge
Requirements.
•
•
•
IEC 801.3 – Electromagnetic Compatibility for Industrial Process
Measurement and Control Equipment, Part 3: Radiated Electromagnetic
Field Requirements.
IEC 801.4 - Electromagnetic Compatibility for Industrial Process
Measurement and Control Equipment, Part 4: Electrical Fast Transients
Requirements
EN 60 950 + Amd 1 + Amd 2 – Safety of Information Technology
Equipment Including Business Equipment.
LASER DEVICE:
Class 1 laser devices are not considered to be hazardous when used for their
intended purpose. The following statement is required to comply with U.S.
and international regulations:
CAUTION: Use of controls, adjustments or performance of procedure other
than those specified herein may result in hazardous laser light exposures.
Class 2 laser scanners use a low power, visible light diode. As with any
very bright light source, such as the sun, the user should avoid staring
directly into the light beam. Momentary exposure to a Class 2 laser is not
known to be harmful.
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Battery Warning:
•
Your device contains a rechargeable lithium ion battery. Never throw
the battery into a fire, as that could cause the battery to explode.
Never short-circuit the battery by bringing the terminals in contact with
another metal object. This could cause personal injury or a fire, and
could also damage the battery.
•
•
•
Never dispose of used battery with other ordinary solid wastes.
Batteries contain toxic substances.
Dispose of used battery in accordance with the prevailing community
regulations that apply to the disposal of batteries. Cover the metal
terminals with insulating tape. (This is to prevent accidental short-
circuiting).
•
•
•
•
Never expose the battery to any liquid.
Always keep the battery out of reach of infants or small children.
Never shock the battery by dropping it or throwing it.
Dispose of a spent or damaged battery promptly.
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© Socket Communications, Inc.
6/2004
Printed in U.S.A.
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