Shiro Cordless Telephone SD8421 User Manual

User Manual •  
SD8421  
Digital Enhanced Cordless Communication  
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What the symbols mean  
Battery charge level  
Whenever this shows ‘nearly empty’ ( ), put the handset on the base unit to charge the  
batteries. While the battery is being charged, the level shown will keep changing.  
Mute  
Your handset's microphone is muted.  
Signal level  
Shows the strength of the signal between the handset and base unit, and flashes when you are  
out of range of the base unit, when the level is low, or the symbol is flashing, move closer to  
base unit.  
Phone  
To indicate there is a missed call.  
Speakerphone  
Your handset’s loudspeaker is on.  
Messages  
Message has been received.  
Lock  
Your handset’s keypad is locked.  
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The Handset and Base Unit  
Left Key Button  
Right Key Button  
Press to enter menu and sub-menu  
mode;  
Press to confirm selection;  
With the key “*” to lock or  
unlock the keypad; Press during a  
call to mute the mouthpiece  
In standby mode, press to enter  
phonebook menu;  
Press during programming to go  
back to the previous option, or to  
clear digits from the display.  
Up and Down Button  
INT button  
Press during programming to  
move through the menu.  
Press during a call to change the  
volume in the earpiece.  
Press to make an intercom  
call (if you have more than  
one handset)  
CALL button  
Speakerphone Button  
Press to begin, answer and end  
a telephone call.  
Press to turn the  
speakerphone ON/OFF  
RECALL button  
CHARGE light  
You need the Recall  
The CHARGE light comes on  
when the handset's batteries are  
being charged.  
function if your phone is  
connected to a PABX, or if  
you use Select Services.  
Press to transfer an outside  
call to another phone.  
HANDSET LOCATOR button  
IN USE light  
Press this to make the handset ring,  
if you cannot remember where you  
put it.  
Press it again to stop the handset  
ringing.  
The IN USE light comes  
on when you have a  
connection to the telephone  
line.  
Before you can use the handset to make  
calls for the first time, you will need to  
fit and fully charge the battery for 15  
hours.  
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Setting up your telephone  
Connection and conditions for use  
You can connect your SD8421 to a direct exchange line (DEL), a line connected to a local  
exchange, with its own phone number; to an extension socket connected to a DEL; or to an  
extension on an approved compatible PBX. Do not connect the SD8421 as an extension to a  
payphone.  
How many phones can you connect?  
The ringer equivalence numbers (RENs) of all instruments (phones, fax machines, etc.)  
connected to an exchange line must not add up to more than 4, otherwise, one or more of  
them may not ring and/or answer calls correctly. The SD8421 has a REN of 1, and most  
other telephones have a REN of 1unless marked otherwise.  
Radio signals between handset and base unit  
To use your handset and base unit together, you must be able to establish a radio link  
between them. Be aware that:  
Sitting the base unit as high as possible will give better results, in a two-storey house,  
the best position may be on the first-floor landing.  
Any large metal object, like a fridge, a mirror or a filing cabinet, between the handset  
and base unit may block the radio signal.  
Other solid structures, like walls, may reduce the signal strength.  
Choosing a site for the base unit  
The base unit should be placed on a level surface, in a position where:  
The mains adapter plug will reach a 230 V AC switched mains supply socket; never  
try to lengthen the mains power cable.  
The telephone cable will reach your telephone line socket or extension socket.  
It is not close to another telephone, this can cause radio interference.  
It is not close to a sink, bath or shower, or anywhere else where it might get wet.  
It is not close to other electrical equipment, fridges, washing machines, microwave  
ovens, TVs, fluorescent lights, etc.  
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What's in this pack  
Please check the box contents for completeness.  
If any parts are missing, return complete box to your supplier.  
The cordless handset  
The base unit  
2x Rechargeable battery  
A telephone line cable (different from country to country)  
A mains power lead and adaptor (different from country  
to country)  
Charger pods (not available for single handset)  
User manual  
Note: Keep your proof of purchase to support any guarantee  
claim.  
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Installation  
1. Choose a suitable site for the base unit  
Make sure it is not near to another telephone, nor to other electrical  
equipment.  
2. Plug the mains power lead and  
the telephone line cord into the  
rear of the base unit.  
3. Plug the mains adapter into a  
230 V AC, 50 Hz mains socket  
with the switch on the socket set  
to OFF.  
Note: The illustration of adaptor may vary  
from country to country.  
4. Switch on mains power at the socket  
5. Fit the battery in the handset(s)  
Insert the battery cell following the  
Battery polarity indication  
Push the latch inwards, and then  
slide the cover until it clicks  
firmly into position.  
Please note the battery cell  
polarity during insert.  
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6. Connect the base unit to the telephone line  
Switch off power at the mains socket.  
Insert the telephone line plug into the socket.  
Switch mains power back on  
Make sure the mains socket is  
switched on if you want to use  
the phone---it will not work  
without electrical power.  
Use the plug to raise the  
shutter before pushing it into  
the socket  
Note:  
1. The charge pod does not have  
a connection to the telephone  
line.  
2. The illustration of telephone's  
socket may vary from country  
to country.  
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Important safety information  
This equipment is not designed for making emergency calls in the event of a power failure.  
Alternative arrangements should be made for access to emergency services.  
(This means that you should also have a basic phone that does not need mains power,  
connected to your line so that you can make calls during a power failure)  
People with a heart pacemaker should consult their doctor before using the telephone.  
If you wear a hearing aid, you should note SD8421 works by transmitting radio waves  
between base and handset that may cause a humming noise.  
1. DO NOT clean any part of your phone with benzene, thinner or other solvent chemicals,  
which may cause permanent damage to your phone. This damage is not covered by the  
Guarantee. When necessary, clean it with a damp cloth.  
Cleaning it with a wet cloth may give you an electric shock.  
2. DO NOT use this equipment in places where volatile or explosive materials may be  
present.  
3. DO NOT let the base unit get wet. Electrical equipment can cause serious injury if used  
while you are wet or standing in water. NEVER use your phone during a thunderstorm.  
Unplug the base unit from the telephone line and the mains socket when there are storms in  
your area. Damage caused by lightning is not covered by the Guarantee.  
4. The SD8421 will produce a certain amount of heat during operation. For this reason it is  
recommended that this equipment is NOT placed in direct contact with antique, veneered or  
delicate furniture surfaces.  
5. DO NOT dispose batteries with normal household waste.  
6. The SD8421 DECT phone emits radio signals which could interfere with other electronic  
equipment, computers, radio, TV set, clock radio alarms, etc.  
A distance of at least one meter should be maintained between SD8421 base station and other  
equipment. This will minimize the risk of such interference.  
7. When you do not need to carry your handsets around, leave them on the base unit or  
charger pod, to keep the batteries charged.  
8. If you hear a warning tone as move around during a call, and/ or the sound in the earpiece  
becomes faint or distorted; you may be going out of range of the base unit.  
Move nearer to the base unit within 20 seconds, until the tone stops. Otherwise your call may  
be cut off.  
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Warranty Information  
Your phone is covered by a 12-month warranty from the date of purchase shown on your  
sales receipt. The warranty does not cover the batteries, misuse or damage caused by a storm  
or excessive voltages.  
If you have any problems using the phone, check the Troubleshooting section at the back of  
this manual. If you need to return your SD8421 to our Repair Center while it is under  
guarantee, there will be some handling charge.  
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Making and Answering Calls  
To Make a Call  
1. Key in the telephone number;  
2. Press the CALL  
button to make a call.  
To Dial a Number from Call Logs  
1. Select <Missed Calls>, <Received Calls> or <Dialed Calls> under CALL LISTS mode;  
2. Press left  
key, the display shows these calls;  
3. Select the telephone number you want to call, then press the CALL  
button to  
make call  
To Answer a Call  
When the handset and base unit ring, press the CALL  
button to answer a call.  
When the AUTO TALK is turned on, you can simply answer the call by lifting the  
handset from the base unit (see AUTO TALK).  
To End a Call  
When the talking is over, you just press the CALL  
button to end the call.  
To Save a Call  
When you scroll through the dialed, received and missed calls numbers, press left  
key, then select <Save>, you can save the call number and name.  
Earpiece Volume  
During a call, you just press UP / DOWN  
button to adjust the volume of the  
earpiece (0-9 level).  
To Mute the Mouthpiece  
During a call, if you want the person on the other hand end cannot hear you; press left  
key once to mute the mouthpiece;  
While the mouthpiece is muted, you cannot press any number key to send digits down  
the line;  
Press left  
key again to get back to the Call.  
To Switch the Handset ON or OFF  
Press and hold the  
button for 2-3 seconds to switch the handset ON or OFF.  
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Message Functions  
SD8421 is equipped with text message function, which allows you to send and receive SMS  
(Short Message Service) from other compatible fixed line SMS phones. You need to register  
with your fixed line network operator for the SMS service before using SD8421 for  
messaging. Inbox, Outbox and Draft box can store up to 40 text messages together.  
Inbox  
The Inbox is to store the received messages. In order to keep enough space for messages, you  
should delete messages frequently.  
Select <Inbox> under MESSAGE mode, press left  
key, a list of received  
messages is displayed. Press UP/DOWN button to scroll through the messages  
The text of message is displayed, then press left  
key, the display shows the  
details of the message, including the date and the time the message is received;  
After message is read, press left  
button, you can delete, reply, forward or save  
number.  
Outbox  
Outbox contains messages you have failed to send, the message will auto-send every five  
minutes until send successfully.  
Select <Outbox> under MESSAGE mode, press left  
failed are displayed. Press UP/DOWN button to scroll through the messages;  
Then you can edit, delete, save or send the message.  
key, a list of messages sent  
Draft  
Draft contains messages you have saved.  
Select <draft> under MESSAGE mode, press left  
key, a list of saved messages  
are displayed. Press UP/DOWN  
Then you can edit, delete or send the message.  
To Read Message  
button to scroll through the messages;  
Under <MESSAGE> menu, select Inbox, Outbox or Draft, then press left  
key,  
you can read messages if there’s stored messages.  
To Write Message  
1. Select <Writer Message> under MESSAGE mode;  
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2. Enter text using the number keypad. Press right  
key once to clear one letter;  
press and hold right  
key to clear the screen;  
3. Use UP/DOWN  
button to backspace;  
4. For symbols, the key “1” is used for the following symbols: . , ’ ? ! “” – ( ) @ / : _ 1;  
the key “*” is used for the following symbols: * ; + & % = < >$ [ ] { } \ ~ ^, you  
can press continuous till choosing the symbol you want.  
5. Press number “0” once, it is used for Spacebar. Press number “0” twice, it is used for  
“0”  
Note: If text entry is interrupted, the message will be saved in the “Write Message”  
option for later access.  
To Send Message  
1. After entering a message, then press left  
to one number, or to many numbers;  
key, you can choose to send message  
key to confirm, the display shows  
2. Key in the number, then press left  
“Sending…”;  
3. When the message is successfully sent, the display shows “Message has been sent  
successfully.”  
4. If sending fails, the screen will display “Send failed”;  
5. The sent message will not be saved automatically.  
To Save Message  
After you type a message, press left  
key, then select Save message;  
Press left  
“Saving…”  
key again to save this message to Draft,, the display shows  
To Toggle Between Upper/Lower Case, Number or Symbol  
Note: Under SMS Write Message, press # button to toggle between Upper/Lower Case,  
Number or Symbol. Press OK button to make the settings permanent.  
To Clear All message  
Select <SMS Setting > under MESSAGE mode, Press left  
key and UP / DOWN  
button, and goes to the location Clear All;  
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Press left  
key , then the display shows “Delete?”;  
Press left  
key to confirm, then the display show “Deleted”. All messages in  
inboxoutbox and draft are deleted.  
SMS Setting  
To send and receive SMS messages, you need your SMS Message Center numbers.  
To Change SMS Send/Receive Center NO  
Select <SMS Setting > under MESSAGE mode, Press left  
key and UP / DOWN  
button, and goes to the location send/receive center;  
Press left  
key, you can see the preset number. Press right  
number and key in new number;  
key to clear the  
Press left  
key to confirm, the display shows “Saving…”  
Conference Calling  
You need to register with your fixed line network operator for conference calling service. It  
is dependant on service availability and subscription.  
To Make Conference Call:  
Connect the first party;  
Press INT  
button, and the first party is put on hold;  
Dial second party’s phone number;  
When connected, press INT  
button again to connect the three parties together.  
Phone Book  
Up to 50 or 100 (depending on your country location) records could be stored in each  
handset's Phone Book. Each record can store up to 20 digits, and names of up to ten  
characters. In standby mode, press right  
key, and the display shows phonebook list.  
To Store New Number into Phonebook  
1. In standby mode, press right  
stored numbers;  
key, enter Phonebook mode, the display shows the  
2. Press left  
key and UP / DOWN  
button, and goes to the location New Entry;  
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3. Then press left  
4. Press left  
key again, and key in the name;  
key to confirm, and key in the number;  
key to store it.  
5. Now press left  
To Delete a Number or All Numbers from Phonebook  
1. Under Phonebook mode, press UP / DOWN  
button to scroll through the stored  
numbers;  
2. Select the number you want to delete, then press left  
key, then UP / DOWN  
button till to the location Delete;  
3. Now press left  
key to delete current number or all numbers; the display shows  
Delete? ;  
4. Press left  
key to delete the number/numbers.  
To Modify (Change) a Number in Phonebook  
1. Under Phonebook mode, press UP / DOWN  
button to scroll through the stored  
numbers;  
2. Select the number you want to modify, then press left  
key, then UP / DOWN  
button to the location Edit Entry;  
3. Press left  
the new name;  
key to confirm, and right  
key to clear the old name, then key in  
4. Press left  
key to save the edit, also goes to the stored number; press right  
key to save the change  
key to clear the old number and key in the new number;  
5. Then press left  
To Check Memory  
You can use this feature to see how many of your Phone Book’s 50 locations have been not  
used.  
1. In standby mode, press right  
stored numbers;  
key, enter Phonebook mode, the display shows the  
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2. Press left  
3. Press left  
key and UP / DOWN  
button to the location memory  
key, the display shows “ n Left”.  
Call Information  
You must subscribe to Caller ID service from your service provider to use this feature.  
Call Logs store information related to received calls, missed calls and dialed calls. SD8421  
can store up to a maximum of 30 calls, consisting of 10 received, missed and dialed calls  
respectively.  
To Check Call Records  
1. In standby mode, press left  
key, goes to CALL LIST (Call Information) mode;  
2. Press left  
key again, the display shows Missed Calls, Received Calls, Dialed  
calls and Clear All Calls;  
3. Then press left  
key again, the display shows these calls numbers;  
4. Select one number, then press left  
key, and UP / DOWN  
button to the  
location Show Details;  
5. Press left  
key, then the display shows the details of the call, including the call  
number, and the date and time the call is received or dialed.  
Handset Setting  
To Set Wall Paper  
1. Select < Wall Paper> under HANDSET mode;  
2. Press left  
pictures;  
key to confirm, and press UP/DOWN  
button to scroll through the  
3. Choose the picture you prefer, then press left  
set to the wallpaper of the handset.  
key to confirm, now the picture is  
To Set External/Internal Ringer Volume (1 -5 level)  
1. Select < Ringer Set> under HANDSET mode;  
2. Press left  
key to confirm, then UP/DOWN  
button to the location  
ExternalVo/InternalVol;  
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3. Press left  
want to set;  
key and UP/DOWN  
button to choose the volume level you  
4. Then press left  
key to confirm the choice.  
To Set External/Internal Ringer Melody (1-9 melody)  
1. Select < Ringer Set> under HANDSET mode;  
2. Press left  
key to confirm, then UP/DOWN  
button to the location  
ExternalRing / InternalRing;  
3. Press left  
to set;  
key and UP/DOWN  
button to choose the ring melody you want  
4. Then press left  
key to confirm the choice.  
To Set Key Tone On/Off  
Each time you press a key on your handset, you hear a tone. You can turn this off if needed.  
1. Select < Ringer Set> under HANDSET mode;  
2. Press left  
3. Press left  
key to confirm, then UP/DOWN  
button to the location Key Beep;  
key and UP/DOWN  
button to set the key beep ON/OFF;  
4. Press left  
key to confirm.  
Auto Talk Function  
Normally, you need to press the CALL  
button to answer an incoming call. But with  
AUTOTALK function turned on, when your handset is ringing for an incoming call, you can  
answer the call by simply lifting the handset from the base unit without pressing the CALL  
button.  
To Set Auto-Talk Function ON/OFF:  
1. Select <Auto-talk> under HANDSET mode;  
2. Press left  
key, and UP/DOWN  
button to set Auto-talk ON/OFF;  
3. Then press left  
key to confirm;  
!
If you have turned Auto-talk on, do not press the CALL  
answered a call by lifting the handset, otherwise, you'll disconnect the call.  
button after you've  
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To Set Handset Name  
1. Select <Handset Name> under HANDSET mode;  
2. Press left key to confirm;  
3. Key in your chosen name;  
4. Then press left  
key to confirm;  
To change Handset Name  
1. Select <Handset Name> under HANDSET mode;  
2. Press left  
key to confirm, the display shows the current name;  
3. Press and hold the right  
key to clear the old name, then key in the new name;  
4. Press left  
key to confirm to the change.  
To Set Language  
You can change the default language into any language you prefer.  
1. Select < Language> under HANDSET mode;  
2. Press left  
key and UP/DOWN  
button to choose the language you prefer;  
3. Then press left  
key to confirm the setting  
To set SMS Alert ON/OFF  
Each time you receive a message, you will hear a tone. You can turn this off if needed.  
1. Select < SMS Alert> under HANDSET mode;  
2. Press left  
key and UP/DOWN  
button to set the SMS Alert ON/OFF;  
3. Then press left  
key to confirm the setting  
To Lock /Unlock the Keypad  
Press left  
key and “ “ button consecutively to lock/unlock the keypad.  
Base Setting  
To Set Base Melody (1-9 melody)  
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1. Select < Ringer Settings> under BASE mode;  
2. Select <Ringer Melody> under Ringer Settings;  
3. Press left  
4. Press left  
and UP/DOWN  
button to set the melody you prefer;  
key to confirm.  
To Set Base Volume (0-4 volume level)  
1. Select < Ringer Settings> under BASE mode;  
2. Select <Ringer Volume> under Ringer Settings;  
3. Press left  
key and UP/DOWN  
button to set the volume you like;  
4. Press left  
key to confirm.  
To Set Flash Time  
With the FLASH function, you may select Short or Long flash time for your PABX. You  
may activate FLASH by pressing R button. To set FLASH:  
1. Select < Dial Settings> under BASE mode;  
2. Select <Flash Time> under Dial Settings;  
3. Press left  
Short;  
key and UP/DOWN  
button to change Flash Time to Long or  
4. Press left  
key to confirm  
To Set Auto Pause  
With the Auto Pause function, the phone will automatically pause for 3 seconds once the  
initial string of the phone number matches the PABX code. For example, if the user program  
to enter "9" as PABX code, then when he dials "98118118", then the phone will dial “9” first  
then pause for 3 seconds follow by “8118118”. To set Auto Pause:  
1. Select < Dial Settings> under BASE mode;  
2. Select <Auto Pause> under Dial Settings;  
3. Press left  
4. Press left  
5. Press left  
6. Press left  
key, then key in PIN (default 0000)  
key, the display show Number1  
key, then key in the number you want to set auto pause.  
key to confirm.  
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To Set Dial Mode  
You can change dial mode to TONE or PULSE dialing.  
1. Select < Dial Settings> under BASE mode;  
2. Select <Dial Mode> under Dial Settings;  
3. Press left  
PULSE;  
key and UP/DOWN  
button to change dial mode as TONE or  
4. Press left  
key to confirm.  
Call Barring Function  
Call barring enables you to restrict or bar certain types of calls from your phone.  
To Set Call Barring Number  
1. Select < Call Barring> under BASE mode;  
2. Select <Barring Number> under Call Barring;  
3. Press left  
key, then key in the PIN (the default PIN is 0000);  
The display shows one of the numbers from 1 to 5 (the maximum call barring  
numbers you can set), and then key in the telephone number you want to set call  
barring.  
4. Press left  
key, and then the display shows HS?  
Key in the handset number that you want to set call barring  
5. Press left  
key to confirm.  
To Delete Call Barring Number  
1. See 1-3 step above, then press left  
key;  
The display shows the call barring number you set  
2. Press and hold right key to clear the number;  
key to confirm.  
3. Press left  
To Change Base PIN  
1. Select <PIN> under BASE mode;  
2. Press left  
key, and key in the original PIN (default PIN:0000) number;  
3. Then press left  
key to confirm, and key in New PIN;  
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4. Press left  
key, then key in New PIN again;  
key to confirm.  
5. Press left  
Default Settings  
1. Select <Default settings> under BASE mode;  
2. Press left  
3. Press left  
key, and key in the original PIN (default PIN:0000) number;  
key to confirm, you will hear a beep, then all features will return to  
their default settings.  
The following is default settings for you reference.  
1). Reset Flash time to Long,  
2). Delete call barring number.  
3). Reset master pin number to 0000.  
4). Reset ringer melody and volume.  
5). Dial mode reset to Tone.  
6). Reset DTAM ring (if any).  
7). Remove Auto Pause number.  
8). Remove LCR (if any).  
9). Reset SMSC settings.  
Extra Setting  
To Set Alarm Time  
1. Select < Alarm Set > under EXTRA mode;  
2. Press left  
key, then key in the time;  
key to save;  
3. Press left  
To Set Clock Time  
1. Select < Clock Set > under EXTRA mode;  
2. Press left  
key, then key in the time;  
key to save;  
3. Press left  
To Set Clock Date  
1. Select < Clock Date > under EXTRA mode;  
2. Press left  
key, then key in the date;  
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3. Press left  
key to save;  
Resetting the system  
If you have set a PIN and forgotten it, you need to reset the system. The PIN will be reset to  
0000. If you reset the system, you will lose all stored information (including numbers in  
memory) and all features will return to their default settings.  
While you are resetting the system, you should disconnect the telephone line cord from the  
back of the base unit, so you won't be interrupted by incoming calls. To reset the system  
without the PIN:  
1. Disconnect the power lead from the back of the base unit;  
2. Press and hold the HANDSET LOCATOR  
button in the base unit;  
3. Connect the power lead into the back of the base unit. After you hear "beep" sound  
for five times, then release the LOCATOR button  
4. You will hear confirmation tone from the base unit.  
Handset Registration  
Your SD8421 is supplied with the handset already registered to the base unit, and you  
shouldn't need to register it. But if you've bought extra handset, you'll need to register each  
one to your original base unit. Maximum 5 handsets can be registered to one base.  
To register a handset  
1. Press and hold the Handset locator  
button on the base unit for a while, until  
you hear "beep" sound twice continuously;  
2. Press left  
3. Press left  
key, then UP/DOWN  
button to the location REGISTRATION;  
key, then UP/DOWN  
button to the location BASE SUB;  
4. Press left  
key again  
The display shows BASE 1; BASE 2; BASE 3; BASE 4;  
5. Press UP/DOWN  
button to scroll through the base, and press left  
key, then  
enter base PIN(Default: 0000), and press left  
key to confirm;  
The display shows SEARCH + selected number  
After a while, when the handset finds the base unit, the display shows PIN  
6. After a while, when the handset finds the base unit, it goes back to the standby mode.  
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To de-register a handset  
You may need to do this if you have more than one handset registered to your base unit and  
you need to replace a faulty handset.  
1. Select <de-register> under REGISTRATION mode.  
2. Press left  
3. Press left  
4. Press left  
key, then key in the PIN (default 0000).  
key, then key in the number of the handset you want to de-register.  
key to confirm.  
Note: You cannot de-register the handset you are currently using.  
Intercom and transfer  
To make an intercom call  
1. Press the INT  
button  
You hear Dial tone  
2. Key in the number of the other handset  
On the other handset's display, your number appears, and the INT symbol flashes. Then the  
other handset user presses the CALL  
button to connect the call.  
For details of how to change the ringing melody and volume for intercom calls, see "INT  
MELODY" and "INT VOLUME" under "HANDSET SETTING" part.  
To end an intercom call  
Press the CALL  
button on your handset. The other person will hear  
button to hand up.  
Busy tone, and also need to press the CALL  
To transfer a call  
To transfer the outside call to another handset (if you have two or more handsets):  
Press the INT  
button and key in the number of the other handset.  
The outside call is put on hold. When the other handset answers, you can  
speak to the user. If the other handset does not answer, you can get back to the  
outside call by pressing the INT button again.  
To transfer the outside call to another outside phone:  
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Press the RECALL  
button and key in the call number you want to  
transfer.  
The outside call is put on hold. When the call answers, you can speak to the  
user, then press the CALL button to hang up and transfer the call.  
Troubleshooting  
If you experience difficulties with the working of your SD8421, refer to the advice given  
below.  
1. "The handset does not ring"  
Check the base unit's mains power adaptor is plugged in and power is switched on. The base  
unit needs mains power for normal operation of the phone, not just for charging the batteries.  
Make sure you are using the telephone line cable that was supplied with your  
SD8421. Other telephone line cables might not work.  
2. "There is no dial tone"  
Check that the handset is registered to the base station.  
Check that the line cord is securely connected at both ends and is undamaged.  
Check the power to the base station is on and connected.  
3. "The base does not ring."  
Check that the base power is ON, and the base ringer is set ON.  
Check that the line cord is correctly fitted and undamaged.  
4. "The CHARGE light on the base unit does not come on."  
Check the handset is properly stationed.  
Check the connections between the base unit and mains power socket.  
Clean the battery charging contacts with a dry cloth.  
5. "When I press the CALL button, I hear a loud noise."  
The strange noise is caused by interference. Disconnect the mains power lead from the back  
of the base unit, and then wait for 30 seconds before reconnecting it.  
6. "There is 'beep' sound while I am on a call."  
You may be going out of range of the base unit. Move closer, or your call may be cut off.  
Check the Battery Level symbol on the display. If it is low, recharge the batteries.  
7. "I cannot make or answer calls."  
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Move the handset closer to the base unit.  
Try a different location for the base unit, perhaps higher, or further from other electrical  
equipment.  
Check the Battery Level symbol on the display. If it is low, replace the handset on the base  
unit to recharge the batteries.  
Switch off power at the mains socket, wait for a few seconds and then switch back on.  
8. "The handset’s battery are running low within an hour or two."  
Before you used the handset for the first time, you should have left it on the base unit for up  
to 15 hours to charge the battery fully.  
You may need to replace the battery.  
9. "Last Number Redial and/or memory dialing don't work on a PBX."  
When you first make a call, try press the # button for a pause between the outside line access  
digit and the telephone number.  
You should later be able to redial the number.  
10 "I cannot transfer a call."  
Make sure the other handset is within range of the base unit, and is not busy on a call.  
Make sure you are keying in the correct number for the other handset.  
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Technical details  
Full DECT GAP Compatible system  
Standard  
1.88 to 1.9 GHz  
Frequency range  
1.728 MHz  
GMSK  
Channel bandwidth  
Modulation  
Up to 300 m outdoors;  
Up to 50 m indoors  
Operating range  
Operating time  
Standby time: 100 hours  
Talking time: 8 hours  
Operating 00C to 400C  
Storage -200C to 600C  
Temperature range  
Electrical power  
Handset---2x 1.2V 750 mAH Ni-MH,  
rechargeable batteries  
Base unit---input 230 V AC, 50 Hz;  
output AC 9 V, 300 mA.  
Pause length: 3 seconds.  
Signaling type: DTMF (dual-tone multifrequency)  
Pulse dialing  
PABX compatibility  
Declaration of conformity  
The SD8421 complies with the essential protective requirements and objectives of:  
EC R& TTE Directive 1999/5/EC  
EC Low Voltage Directive 73/23/EEC  
EC EMC Directive 89/336/EEC  
And conforms to the following relevant harmonized  
standards:  
Radio: TBR 6  
EMC: EN 301489  
Safety: EN 60950  
Other: TBR 22  
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