DW-FG720 Series
DW-FG520 Series
Dishwasher
user manual
This manual is made with 100% recycled paper.
imagine the possibilities
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Safety instructions
Congratulations on your new Samsung dishwasher. This manual contains important
information on the installation, use and care of your appliance. Please take time
to read this manual to take full advantage of your dishwasher’s many benefits and
features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance and retain it at a safe place near the appliance for
your future reference. Use this appliance only for its intended purpose as described in this user manual.
Warning and important safety instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your dishwasher.
Because the following operating instructions cover various models, the characteristics of your dishwasher
may differ slightly from those described in this manual and not all warning signs may be applicable. If you
have any questions or concerns, contact your nearest service centre or find help and information online at
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
Important safety symbols
Hazards or unsafe practices that may result in severe personal injury and/or property damage.
WARNING
Hazards or unsafe practices that may result in personal injury and/or property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your
dishwasher, follow these basic safety precautions:
CAUTION
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the appliance is grounded to prevent electric shock.
Call the service centre for help.
Note
These warning symbols are here to prevent injury to you and others.
Please follow them explicitly.
Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them
on to any future owner.
Safety instructions _3
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Safety instructions
Important safety precautions
This appliance conforms to current safety requirements. Inappropriate use can, however, lead to
personal injury and damage to property.
To avoid the risk of accidents and damage to the appliance, please read these instructions carefully
before using it for the first time. They contain important information on its safety, use and maintenance.
As with any equipment using electricity and moving parts, potential hazards exist. To safely operate
this appliance, become familiar with its operation and exercise care when using it.
CAUTION
Do not let children (or pets) play on or in your dishwasher. The dishwasher door does not open easily
from the inside, and children may be seriously injured if trapped inside.
WARNING
Children should be supervised to ensure that they do not play with the appliance.
WARNING
If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid a hazard.
CAUTION
This appliance must be positioned to be accessible to the power plug after installation, the water
supply tabs and the drain pipes.
4_ Safety instructions
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INSTRUCTIONS WHEN USING YOUR DISHWASHER
This dishwasher is not designed for commercial use. It is intended for use in domestic households and
in similar working and residential environments such as:
•
•
Shops
Offices and showrooms
and by residents in establishments such as:
Hostels and guest houses.
•
It must only be used as a domestic appliance as specified in these user manual, for cleaning domestic
crockery and cutlery.
Any other usage is not supported by the manufacturer and could be dangerous.
The manufacturer cannot be held liable for damage resulting from incorrect or improper use or
operation.
Do not use solvents in the dishwasher. Danger of explosion.
WARNING
WARNING
Do not inhale or ingest dishwasher detergent. Dishwasher detergents contain irritant or corrosive
ingredients which can cause burning in the nose, mouth and throat if swallowed, or inhibit breathing.
Consult a doctor immediately if detergent has been swallowed or inhaled.
Avoid leaving the door open unnecessarily, as you could trip over it.
CAUTION
CAUTION
Do not sit or lean on the opened door. This could cause the dishwasher to tip and be
damaged, and you could get injured.
Only use detergent and rinse aid formulated for domestic dishwashers. Do not use washing‐up liquid.
Do not fill the rinse aid reservoir with powder or liquid detergent. This will cause serious damage to the
reservoir.
In an appliance with a cutlery basket (depending on model), cutlery is cleaned and dried more if placed
in efficiently the basket with the handles downwards. However, to avoid the risk of injury, place knives
and forks etc. with the handles upwards.
CAUTION
Plastic items which cannot withstand being washed in hot water, such as disposable plastic
containers, or plastic cutlery and crockery should not be cleaned in the dishwasher.
The high temperatures in the dishwasher may cause them to melt or lose shape.
On models with Delay Start function, make sure that the dispenser is dry before adding detergent.
Wipe dry if necessary. Detergent will clog if poured into a damp dispenser and may not be thoroughly
dispersed.
Knives and other utensils with sharp points must be loaded in the basket with their points down or
placed in a horizontal position.
WARNING
INSTRUCTIONS FOR PROTECTING YOUR CHILDREN
This appliance is not a toy! To avoid the risk of injury, keep children well away and do not allow them to
play in or around the dishwasher or to use the controls. They will not understand the potential dangers
WARNING
posed by it. They should be supervised whenever you are working in the kitchen.
There is also a danger that children playing might shut themselves in the dishwasher.
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
WARNING
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Older children may only use the dishwasher when its operation has been clearly explained to them and
they are able to use it safely, recognising the dangers of misuse.
WARNING
Safety instructions _5
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Safety instructions
KEEP CHILDREN AWAY FROM DETERGENTS! Dishwasher detergents contain irritant and corrosive
ingredients which can cause burning in the mouth, nose and throat if swallowed, or inhibit breathing.
WARNING
Keep children away from the dishwasher when the door is open.
There could still be detergent residues in the cabinet.
Consult a doctor immediately if your child has swallowed or inhaled detergent.
INSTRUCTIONS FOR INSTALLING YOUR DISHWASHER
Before setting up the appliance, check it for any externally visible damage. Under no circumstances
should you use a damaged appliance. A damaged appliance could be dangerous.
WARNING
The dishwasher must only be plugged into the electricity supply via a suitable switched socket.
The electrical socket must be easily accessible after the dishwasher is installed so that it can be
CAUTION
disconnected from the electricity supply at any time. (Refer to the “Checking the accessories” section
on page 10).
There must be no electrical sockets behind the dishwasher. Danger of overheating and fire risk if the
dishwasher were to be pushed up against a plug.
WARNING
The dishwasher must not be installed under a hob. The high radiant temperatures which are
sometimes generated by a hob could damage the dishwasher. For the same reason it should not be
WARNING
installed next to open fires or other appliances which give off heat, such as heaters etc.
Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment
has been made to the door springs.
Before connecting the appliance, check that the connection data on the data plate (voltage and
connected load) match the mains electricity supply. If in any doubt, consult a qualified electrician.
CAUTION
The electrical safety of this appliance can only be guaranteed when continuity is complete between it
and an effective grounding system. It is most important that this basic safety requirement is present
and regularly tested and where there is any doubt the electrical system in the house should be
checked by a qualified electrician.
The manufacturer cannot be held liable for the consequences of an inadequate grounding system (e.g.
electric shock).
Do not connect the appliance to the mains electricity supply by a multi‐socket unit or an extension
lead. These do not guarantee the required safety of the appliance (e.g. danger of overheating).
CAUTION
This appliance may only be installed in mobile installations such as ships if a risk assessment of the
installation has been carried out by a suitably qualified engineer.
The plastic housing of the water connection contains an electrical component. The housing must not
be submerged in water.
CAUTION
There are electrical wires in the hose of Aqua-Stop. Never cut the water inlet hose, even if it is too long.
Installation, maintenance and repairs may only be carried out by a suitably qualified and competent
person in strict accordance with current national and local safety regulations. Repairs and other work
by unqualified persons can be dangerous. The manufacturer cannot be held liable for unauthorised
work.
6_ Safety instructions
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The integrated waterproof system offers protection from water damage, provided the following
conditions are met:
CAUTION
•
•
The dishwasher is correctly installed and plumbed in.
The dishwasher is properly maintained and parts are replaced where it can be seen that this is
necessary.
•
•
The stopcock has been turned off when the appliance is not used for a longer period of time (e.g.
during holidays).
The waterproof system will work even if the appliance is switched off. However, the appliance must
remain connected to the electricity supply.
A damaged appliance can be dangerous. If the dishwasher gets damaged, switch it off at the mains
and call your dealer or the service department.
WARNING
Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer
cannot accept liability. Repairs should only be undertaken by an approved service technician.
Faulty components must only be replaced by original spare parts. Only when these parts are fitted can
the safety of the appliance can be guaranteed.
Always disconnect the dishwasher from the electrical supply for maintenance work (switch off at the
wall socket and remove the plug).
If the connection cable is damaged it must be replaced with a special cable, available from the
manufacturer. For safety reasons, this must only be fitted by the service department or an authorised
service technician.
CAUTION
WARNING
In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all
times. Any damage which may be caused by cockroaches or other vermin will not be covered by the
guarantee.
In the event of a fault or for cleaning purposes, the appliance is only completely isolated from the
electiricity supply when:
CAUTION
•
•
•
•
it is switched off at the wall socket and the plug is withdrawn, or
it is switched off at the mains, or
the mains fuse is disconnected, or
the screw-out fuse is removed (in countries where this is applicable).
Do not make any alterations to the appliance, unless authorised to do so by the manufacturer.
Never open the casing/housing of the appliance.
Tempering with electrical connections or components and mechanical parts is highly dangerous and
can cause operational faults or electric shock.
CAUTION
While the appliance is under guarantee, repairs should only be undertaken by a service technician
authorised by the manufacturer. Otherwise the guarantee will be invalidated.
When installing the product, make sure there is space at the top, left, right and back of the product to
ensure proper ventilation.
CAUTION
If there is insufficient space between the product and the sink, it may damage the sink or allow mold to
grow.
Safety instructions _7
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Contents
SETTING UP YOUR DISHWASHER
TROUBLESHOOTING AND
INFORMATION2COD8ES
28 Check these points if your dishwasher...
30 Information codes
9
9
Checking the parts and control panel
11 Meeting the installation requirements
12 Installing your dishwasher (only for
installing under the sink)
PROGRAMME3CHA1RT
BEFORE USING THE PRODUCT
FOR THE FIRST TIME
31 Programme chart
15
15 Using the Sound On/Off function
15 Using rinse aid
APPENDIX
32
LOADING YOUR DISHWASHER
32 Disposing the dishwasher and helping
the environment
16
16 Dishwashing guidelines
16 Using the baskets
32 Declaration of conformity
32 Specifications
FOR STANDARD TEST
20 Using detergent
OPERATING YOUR DISHW2ASH2ER
33
22 Basic instructions
22 Using the programme selection buttons
23 Using the Delay Start function
23 Using the digital display
24 Using additional functions
CLEANING AND MAINTAINING
YOUR DISHW2ASH5ER
25 Cleaning the exterior
25 Cleaning the wash cabinet
25 Cleaning the filters
26 Cleaning the spray arms
27 Storing your dishwasher
8_ Contents
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Setting up your dishwasher
Be sure to have your technician follow these instructions closely to ensure the safe
and normal operation of your new dishwasher.
CHECKING THE PARTS AND CONTROL PANEL
When your dishwasher has been unpacked, make sure that you’ve received all the parts shown below.
If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung
Customer Service or your Samsung dealer.
Keep the packaging out of the reach of children to ensure their safety, after unpacking your
dishwasher.
WARNING
1
2
3
13
4
5
6
12
11
7
8
9
10
1
2
8
9
Top spray arm (not shown)
Rinse aid reservoir
Cutlery tray (DW-FG720)
Control panel (in front of the door)
Cutlery basket (DW-FG520) (see page 19)
3
4
5
6
7
10
11
12
13
Upper basket
Lower spray arm
Drain hose
Upper spray arm
Intensive zone spray disk (DW-FG720)
Filter combination
Power cord
Aqua-Stop
Detergent dispenser
Setting up your dishwasher _9
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Setting up your dishwasher
DW-FG720
1
2
3
4
14
13
12
11
5
6
7
8
9
10
1
2
3
4
14
13
12
15
DW-FG520
1
2
3
4
5
6
7
8
9
Power button
Rinse indicator
Drying indicator
10
11
12
13
14
15
Programme selection buttons
Half Load button
Intensive Zone button (DW-FG720)
Sanitize/Child Lock button
Multi Tabs button
Delay Start button
Child Lock indicator
Rinse Refill indicator
Delay Start indicator
Wash indicator
Start/Reset button
Prewash button (DW-FG520)
Checking the accessories
•
•
User manual
Warranty card
10_ Setting up your dishwasher
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MEETING THE INSTALLATION REQUIREMENTS
Power supply and grounding
Do not use an extension cord.
Only use the power cord that came with the dishwasher.
WARNING
When preparing for the installation, ensure that your power supply offers:
•
•
An AC 220-240V/50Hz fuse or a circuit breaker.
An individual branch circuit serving your dishwasher.
Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding will reduce
the risk of electric shock by providing a path of least resistance for the electric current.
Your dishwasher comes with a power cord and a grounded, three-prong plug that can be inserted into a
properly installed and grounded outlet.
Do not connect the ground wire to a plastic plumbing line, gas line, or hot water pipe.
WARNING
Improperly connecting the grounding conductor can result in electric shock.
Check with a qualified electrician or technician if you are unsure whether your dishwasher has been properly
grounded.
Do not modify the plug provided with the dishwasher. If it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
CAUTION
Water supply
Do not drink the water from inside the dishwasher.
WARNING
•
•
•
The dishwasher may be connected to a cold or hot water supply, max 60ºC.
A stopcock with a 3/4” male thread must be provided on tap.
The water pressure must be between 0.05MPa and 0.8MPa. If the water pressure is to less, the water
supply valve may not operated properly causing the dishwasher to turn off. If the water pressure is too
high, a pressure reducer valve must be fitted.
You can reduce the risk of leaks and water damage by:
CAUTION
•
•
•
Making water taps easily accessible.
Turning off the taps when the dishwasher is not in use.
Periodically checking the fittings for leaks.
Using Aqua-Stop
The Aqua-Stop was invented as the perfect leakage protection system.
It is attached to the water supply hose and automatically cuts off the water flow in the event of damage to
the hose.
Aqua-Stop is an electrical component.
CAUTION
•
•
Take care that you do not damage the Aqua-Stop.
Do not twist or bend the water supply hose connected to the Aqua-Stop.
If the Aqua-Stop has been damaged, shut off the water taps and pull out the power plug right away.
Once these steps have been taken, contact Samsung Customer Service or a qualified technician.
CAUTION
Drain
If you are using a drain exclusively for the dishwasher, connect the drain hose to a drain that is between
30cm to 70cm off the ground.
Connecting the drain hose to a drain more than 80cm off the ground can result the water in the dishwater
flowing back or draining incompletely.
Setting up your dishwasher _11
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Setting up your dishwasher
Flooring
For best performance, your dishwasher must be installed on a solid, even floor.
Wooden floors may need to be reinforced to minimize vibrations. Carpeting and soft tiles are contributing
factors to vibrations and may cause your dishwasher to move slightly while operating.
Never install your dishwasher on a platform or poorly supported structure.
CAUTION
Ambient temperature
Do not install your dishwasher in an area exposed to freezing temperatures. Your dishwasher always retains
some water in the water valve, pump and hose and if the water freezes in the machine or hoses, it may
damage the appliance and its components.
INSTALLING YOUR DISHWASHER
(ONLY FOR INSTALLING UNDER THE SINK)
STEP1. Removing the work top
1. Remove the 2 screws from the upper part on the back of the dish
washer.
2. Slide the work top backward and then lift it up to separate it.
You may dispose the plastic part that is supporting the work top.
12_ Setting up your dishwasher
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STEP2. Leveling the dishwasher
1. You can adjust the height of the product by turning the legs.
-
-
Slightly lift up the front and back of the product and turn the legs to adjust the height.
You can adjust the height up to 40 mm.
2. Push the product into the space under the sink and make sure that the product is level using the leveler.
-
Take care that the hoses or power cord is not twisted. when you push the product into the space
under the sink.
3. Install the product so that there is a space of at least 4 mm between the top of the product and the
bottom of the top plate of the sink.
After the installation, do not bind the power cord with a cable tie that has a metal wire in it.
CAUTION
Setting up your dishwasher _13
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Setting up your dishwasher
STEP3. Connecting the hoses and powering
Max.
80 cm
Min.
30 cm
1. Remove the hose holder which is attached to the product and cut off part of the holder as shown in the
figure.
2. Discard the part you have just cut off and use only the part that is shown by the figure.
3. Fix it to the wall by fastening the 2 screws.
4. Insert the drain hose into the fixed hose holder.
Install the drain hose so that it is placed within a range of 30 cm to 80 cm from the bottom.
5. Connect the drain hose to the drain outlet.
•
•
Take care when you connect the drain hose that it does not move during a draining cycle.
Confirm that no parts of the drain hose, supply hose or power cord are bent or folded.
CAUTION
6. Open the door and remove all foam, paper packaging, and unnecessary parts.
7. Turn on the circuit breaker you turned off before you began the installation.
8. Open the water supply valve to supply water to the dishwasher.
9. Turn on the dishwasher, and then select and run a cycle.
Check if the power turns on correctly and if there is any water leakage while the dishwasher is
operating. If no errors occur while it is operating, turn off the dishwasher, and then go to No.5 of
above.
If an error has occurred, turn off the dishwasher, close the water supply valve, and then refer to the
user manual or contact a service centre as referring to the contact list on the back cover.
Make sure to check for water leakage on both ends of the water supply line and drain hose
connector.
CAUTION
14_ Setting up your dishwasher
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Before using the product for
the first time
USING THE SOUND ON/OFF FUNCTION
1. While holding down the Delay Start and Half Load
buttons, press the Power button to
access the setting to activate/deactivate the Sound On/Off function.
2. Press the Sanitize button to activate or deactivate the Sound On/Off function.
-
-
“Rinse Refill ” indicator turns on to indicate that Sound On function has been activated.
“Rinse Refill ” indicator turns off to indicate that Sound Off function has been activated.
Even though Sound Off function has been activated, the error sound plays when an error occurs.
3. To exit the Sound On/Off setting, press the Power button.
USING RINSE AID
Filling the rinse aid reservoir
As soon as the rinse aid refill indicator lights up on the control panel , refill with rinse aid. Your dishwasher
has been designed to use liquid rinse aid only.
Using a powdered rinse aid will clog up the reservoir opening and cause the dishwasher to malfunction.
Rinse aid improves the drying performance of the dishwasher.
Do not add regular detergent into the rinse aid reservoir.
CAUTION
1. Remove the rinse aid reservoir cap by rotating it counterclockwise.
2. Fill the rinse aid reservoir with rinse aid.
Use the viewing port when filling the rinse aid.
Do not fill the reservoir above the rinse aid level as the rinse aid
may overflow during the wash cycle.
CAUTION
3. Turn the rinse aid setting to a rinse aid amount between 1 and 6. The
higher the level, the more rinse aid will be used.
If you are unable to rotate the rinse aid leveller with ease, try using a
coin.
4. Close the rinse aid reservoir cap by rotating it clockwise.
Before using for the first time _15
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Loading your dishwasher
DISHWASHING GUIDELINES
Follow these simple guidelines to get the best results and save energy.
Before loading dishes
Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins,
etc. from your dishes. Food remains and waste can damage your dishes, make noise and even result
CAUTION
in a product malfunction.
Do not wash items that are covered with ash, sand, wax, lubricating grease or paint.
These materials will damage the dishwasher and ash does not dissolve and will distribute in hole
WARNING
interior.
Items not suitable for the dishwasher
•
•
•
•
•
•
Copper, brass, tin, ivory and aluminium items or with an adhesive
Non-heat resistant plastics
Craft items, antiques, valuable vases and decorative glassware
Colours painted over a glaze
Wooden cutlery and crockery or items with wooden parts
Delicate glassware, or glassware containing lead crystal
Silverware that has been in contact with foods containing sulphur can become discoloured. These
include egg yolks, onions, mayonnaise, mustard, fish, fish brine and marinades.
•
Clouding may occur on glasses after frequent washing. Do not wash delicate glassware, or glassware
containing lead crystal in the dishwasher.
Aluminium components (e.g. grease filters) must not be cleaned with caustic, alkaline cleaning agents.
These may damage the material, or in extreme cases, cause a severe chemical reaction. Use only
WARNING
Items e. g. glasses, porcelain and cutlery which the manufacturer declare as dishwasher-proof.
USING THE BASKETS
Handling the baskets
Do not use excessive force to slide the baskets in or out. This may damage the baskets and the items
inside the baskets.
CAUTION
16_ Loading your dishwasher
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Using the upper basket
Use the upper basket for mainly small, light or delicate items such as cups, saucers, glasses, dessert
bowls, etc.
Adjusting the upper basket
You can adjust the height of the upper basket for additional clearance for placing large items in either the
upper or lower basket.
Remove all items from the cup selves before adjusting the height. Failing to do so may damage the
items and the basket.
CAUTION
1. Pull out the upper basket.
2. To raise the upper basket: Hold the upper basket on both sides and
gently pull it up as far as possible.
3. To lower the upper basket: Hold the upper basket on both sides, and
lift it up for a short step. And then push it down gently.
Whenever you adjust the height, make sure that the upper spray arm will not become caught on the
dishes loaded in the lower basket as it spins.
Make sure that the upper basket is level. If the upper basket is raised on one side, it will prevent the
door from closing fully and cause problems with the dishwasher operation.
CAUTION
Do not raise the upper basket on one side only. Doing so will prevent the door from closing fully and
consequently cause problems with the dishwasher’s operation.
CAUTION
Using the lower basket
Use the lower basket for large plates and heavy items such as serving platters, pans, pots, bowls, etc.
Small items such as saucers can also be placed in the lower basket.
Do not place delicate glassware in the lower basket.
CAUTION
Loading your dishwasher _17
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Loading your dishwasher
Using the hinged spikes
Foldable hinged spikes allow you to make room in the lower basket for large items.
1. Flatten the hinged spikes by pressing them down.
Using the cutlery tray (DW-FG720)
The cutlery tray inserts can be detached from the cutlery tray.
For example, you can remove one side of the inserts to make room for larger items in the upper
basket.
1. Arrange the cutlery in the cutlery tray inserts as shown.
2. Attach the inserts to the cutlery tray.
Placing large items such as cake cutters in the tray can result in
interference with the top spray arm.
If spoon handles do not fit between the holders, then place them
the other way round.
3. Remove the cutlery tray inserts from the cutlery tray after the end of the
programme.
18_ Loading your dishwasher
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Using the cutlery basket (DW-FG520)
The cutlery basket has cover so that each knife, spoon, or fork can be placed on individual stands to
prevent chipping and discolouration.
1. Place the different types of cutlery in the baskets as shown.
For safety purposes, place knives in the knife rack.
CAUTION
2. Place the cutlery basket in the lower basket.
If you are washing a small amount of cutlery only, you may
separate the cutlery basket and use only one side.
Do not place long items inside the cutlery basket. The handle may
be too long and interfere with the upper spray arm.
CAUTION
The cutlery basket can be used with the cover opened.
1. Raise the cover and attach it to the handle as shown in the diagram.
To separate the cutlery basket into two baskets, pull one side of
the cutlery basket in the direction of the arrow in the figure while
holding the other side.
Loading your dishwasher _19
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Loading your dishwasher
Using the cup selves
You can place cups, small items and long cooking utensils on the cup
selves. This is also a very convenient way to wash wine glasses.
Place wine glasses on the pegs of the cup selves. The cup selves can also
be folded back when not in use.
Do not adjust the level of the upper basket with the glass supports
propped up. This will make it impossible to push in the upper basket.
CAUTION
USING DETERGENT
All dishwasher programme, except for for Prewash , require detergent in the detergent compartment.
Add the correct amount of detergent for the selected programme to ensure the best performance.
Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the
dishwasher’s performance or cause it to malfunction.
CAUTION
Do not breathe in the fumes of dishwasher detergent or swallow it. Dishwasher detergent contains
irritants and caustic chemicals that can induce respiratory conditions. If you have inhaled the fumes of
WARNING
detergent or swallowed it, seek medical attention immediately.
Keep dishwasher detergent out of the reach of children.
WARNING
Filling the detergent dispenser
1. Open the detergent dispenser flap by pushing the detergent dispenser
release catch.
The flap is always opened at the end of a dishwashing cycle.
2. Add the recommended amount of detergent into the main wash
detergent compartment.
3. Close the flap by pushing it to the left and then pressing it down.
20_ Loading your dishwasher
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4. For better cleaning result, especially if you have very dirt items, add
small amount(about 8 g) of detergent on the door. That will act in
prewash phase.
Using multi tabs
You can also use 2-in-1, 3-in-1, or 4-in-1 multi tabs.
Multi tabs, depending on the type, combine dishwasher detergent with rinse aid.
Refer to the manufacturer’s instructions before using a multi tab product and verify that it is suitable for
the water hardness level in your area.
1. Push the detergent dispenser’s release catch and open the detergent
dispenser flap.
2. Add the multi tab into the main wash detergent compartment and
close the flap.
3. Push the Multi Tabs
button on the control panel to activate the
Multi Tabs function.
Loading your dishwasher _21
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Operating your dishwasher
BASIC INSTRUCTIONS
1. Open the door.
2. Load the baskets.
Do not overload the baskets.
CAUTION
3. Make sure the spray arms are not obstructed.
4. Add the appropriate amount of dishwasher detergent into the dispenser and on the door (if required).
5. Push the Power button to turn on the dishwasher.
6. Select a programme appropriate for the type of load using the PROG. button. (Refer to the “Using the
programme selection buttons” section on page 22.)
The indicator for the selected programme illuminates.
7. Select any additional functions.
This turns on the corresponding indicators.
8. Push the Start/Reset button and close the door to start.
9. Short time after the end of the programme, open the door and push the Power button to turn off the
dishwasher.
10. Unload the baskets.
Unload the lower basket, the upper basket, and the cutlery tray (if loaded) in this order.
This will prevent water from the upper basket dropping onto items in the lower basket.
USING THE PROGRAMME SELECTION BUTTONS
Select a programme appropriate for the type of load and soiling using the PROG. button.
Symbol
Programme
Intensive 70 ºC
Description
Heavily soiled items include pots and pans
Daily Auto 40 ~ 65 ºC
(DW-FG720)
Lightly to heavily soiled daily using items, automatic
detection of the amount of soils
Daily Intensive 65 ºC
(DW-FG520)
Normally soild daily using items
Express 65 ºC
Normal 45 ºC
Quick 50 ºC
Normally soiled daily using items, with short cycle time
Normally soiled daily using items, with reduced energy
and water consumptions
Lightly soiled with very short cycle time
Lightly soiled delicate items
Delicate 40 ºC
Cold rinse for remove only dirt on dishes stored for a long
time or soaking dishes which are dried up before other
programme running.
Prewash (DW-FG720)
Using the Prewash function (DW-FG520)
Press the Prewash button to use the Prewash function.
22_ Operating your dishwasher
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Interrupting a programme
If you open the door while a programme is in progress, the programme is temporarily halted. To resume the
programme, simply close the door.
The water in the dishwasher may be extremely hot.
Only open the door when absolutely necessary and exercise extreme caution.
CAUTION
Changing a programme
If a programme has already started and you want to change it, follow the instructions below:
If the detergent dispenser flap has been opened, do not change the programme.
1. Open the door to interrupt the programme.
2. Push and hold the Start/Reset button for 3 seconds to reset the programme.
•
Once the programme is reset, the dishwasher will perform a 1 minute drain. You will be able to
change the programme once the draining ends.
•
To skip the draining process, press the Power button to turn the dishwasher off and then
press the button again to turn it back on.
You will have to select additional functions again.
3. Change the programme and push the Start/Reset button.
4. Close the door to start the new programme.
USING THE DELAY START FUNCTION
You can set the dishwasher to start a programme at a later time by choosing a delay of between 1
and 24 hours (in 1 hour increments).
1. Open the door and load the baskets.
2. Add the appropriate amount of dishwasher detergent into the dispenser and on the door (if required).
3. Push the Power button to turn on the dishwasher.
4. Select the programme and functions.
5. Set the delay time using the Delay Start button.
6. Push the Start/Reset button. The Delay Start indicator lights up, and the clock begins to count
down.
7. To cancel the Delay Start function, press and hold the Start/Reset button for 3 seconds to reset the
programme.
USING THE DIGITAL DISPLAY
The digital display shows the remaining wash time, status information (“Delay Start ”, “Rinse Refill ”,
and “Child Lock ”) and error codes.
If an error occurs while the product is operating, the code associated with the error is displayed and a
beeping sound will be played. Refer to the “Information codes” section on page 30.
Time display
The time display area indicates the time remaining until the end of the selected programme in hours and
minutes.
For detailed information on programme times, refer to the “Programme chart” section on page 31.
The time remaining may vary even with the same programme. This can be due to difference in water
temperature, the reactivation cycle, and the size and state of the load.
Operating your dishwasher _23
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Operating your dishwasher
Rinse Refill indicator
If the “Rinse Refill ” indicator is lit, it means the dishwasher is low on rinse aid and requires a refill.
To refill the rinse aid reservoir, refer to the “Filling the rinse aid reservoir” section on page 15.
USING ADDITIONAL FUNCTIONS
Intensive Zone (DW-FG720)
Use this function for hard-to-clean, heavily soiled dishes, pot & pan, and dishes with heavy oil. Locate items
above the Intensive zone spray disk(Refer to the “Checking the parts and control panel” section on page 9)
and press the Intensive Zone
button.
Half Load
For small amount of loading items, use either the upper or lower basket only to save energy.
Press the Half Load
button to select the upper or lower basket.
Multi Tabs
If you wish to use a 2-in-1, 3-in-1, or 4-in-1 multi tablet detergent, select a programme and then push the
Multi Tabs button. (The Multi Tabs function is available with all programme except Prewash .)
Selecting the Multi Tabs function turns on the “Rinse Refill ” indicator. However, this does not mean that
a refill is required.
Sanitize
Push the Sanitize button for the best possible hygiene in your dishwasher. At the final rinse it heat up to
70 ºC and hold this temperature for a several minutes.
This function is available with all programme except Prewash and Delicate
.
Child Lock
The Child Lock function locks all buttons so that the selected programme cannot be changed.
Activating/Deactivating
To activate or deactivate the Child Lock function, push and hold the Sanitize button for 3 seconds.
The “Child Lock ” indicator turns on to indicate that Child Lock function has been activated.
Activating the Child Lock function locks all buttons.
24_ Operating your dishwasher
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Cleaning and maintaining your
dishwasher
Keeping your dishwasher clean improves its performance, reduces unnecessary
repairs, and prolongs its life.
CLEANING THE EXTERIOR
It’s best to clean spills on the exterior of your dishwasher as they occur.
Use a soft, damp piece of cloth to gently wipe away spills and dust from the control panel.
Do not use benzene, wax, thinner, chlorine bleach, or alcohol. These chemicals may discolour the
inner walls of the dishwasher and cause stains.
CAUTION
Do not clean the dishwasher by sprinkling water over it. In particular, protect the electrical components
from coming into contact with water.
CAUTION
If your dishwasher has a stainless steel door panel, it can be cleaned with a stainless steel cleaner for
Home Appliances or similar product using a clean, soft cloth.
CLEANING THE WASH CABINET
If there are limescale or grease deposits in the cabinet, remove these by damp cloth or run a programme
which has highest rinsing temperature without any loading items after filling detergent dispenser with
dishwasher detergent.
Do not remove the front seal on the container. Removing the seal can cause the dishwasher to leak or
malfunction.
CAUTION
CLEANING THE FILTERS
1. Turn off the dishwasher.
2. Rotate the filter insert counterclockwise to unfasten and then detach the
filter insert.
3. Remove the fine filter (flat rectangular).
Cleaning and maintaining your dishwasher _25
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Cleaning and maintaining your
dishwasher
4. Disassemble the coarse filter and micro filter.
5. Remove any dirt or other remains from the filters and rinse them under
running water.
6. Reassemble the filters in the reverse order of the dissasembly, replace
the filter insert, and rotate clockwise to the close arrow.
If the filter insert is not closed properly, the performance will be
decreased.
CAUTION
CLEANING THE SPRAY ARMS
If the dishwasher continues to perform poorly or the jets on the spray arms seem clogged, clean the spray
arms. When removing the spray arms, take care as they break easily.
Turn off the dishwasher before removing the spray arms.
CAUTION
Cleaning the spray arms
1. Remove the cutlery tray insert (DW-FG720). (Refer to the “Using the
baskets” section on page 16.)
2. Rotate the handle on the middle of the top spray arm in the
counterclockwise direction and detach the arm.
3. Unfasten and remove the nut holding the upper spray arm in place and
detach the arm.
26_ Cleaning and maintaining your dishwasher
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4. Remove the lower basket.
5. Firmly pull the lower spray arm upward at once to remove it.
6. Use a pointed object such as a toothpick to push out food particles in
the spray arm’s jets.
7. Rinse thoroughly under running water.
8. Reattach the spray arms and check that they rotate freely.
STORING YOUR DISHWASHER
If you need to store your dishwasher for an extended period of time, first drain the unit fully and then
disconnect the water hose.
Your dishwasher can become damaged if water is left in the hoses and internal components before storing
it. After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit
breaker.
Cleaning and maintaining your dishwasher _27
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Troubleshooting and
information codes
CHECK THESE POINTS IF YOUR DISHWASHER...
PROBLEM
POSSIBLE CAUSE
SOLUTION
Check that the door is latched and
closed completely. Press the Start/
Reset button before closing the
door.
The door is not closed completely.
The Start/Reset button is not
selected.
No programme is selected.
Select a programme.
Will not start.
The power cord is not connected.
Connect the power cord.
Check that the water supply valve
is open.
There is no water supplied.
The control panel is locked.
Deactivate the Child Lock function
to unlock the control panel.
Add detergent without loading
There is water left over from the last dishes and run the Daily Auto
cycle. programme to clean the
dishwasher.
Has a bad odour.
Has water remaining after the
programme has finished.
The drain hose is folded or clogged. Straighten and unclog the hose.
Select a programme according
An inappropriate programme was
to the soil level of the dishes as
been selected.
directed in this manual.
The filter is contaminated or not
correctly fasten.
Clean the filter and make sure the
filters are fitted properly.
No dishwasher detergent or not
enough detergent is being used.
Use an automatic dishwasher
detergent or use more detergent.
Has food particles remaining
on the dishes.
The pressure of the supplied water The water supply pressure must be
is low.
between 0.05 MPa and 0.8 MPa.
Spray arm jets are clogged.
Clean the spray arms.
Rearrange the dishes so they
have good water access and do
not interfere with spray arm and
dispenser operation.
The dishes are improperly loaded.
Check the dispenser and add rinse
aid.
There is no rinse aid in the
dispenser or not enough rinse aid
was used.
Check rinse aid setting.
Does not dry dishes well.
Multi taps were used without
selecting the Multi Tap function.
Select the Multi Tap function or use
rinse aid.
28_ Troubleshooting and information codes
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PROBLEM
POSSIBLE CAUSE
SOLUTION
The dishwasher beeps when the
dispenser cover is opened and
during the initial stage of draining
the pump operation.
This is a normal operation.
Ensure that the dishwasher is level.
Is too noisy.
The dishwasher is not level.
There is a ‘chopping’ sound
because an arm is bumping against Rearrange the dishes.
the dishes.
Leaves a yellow or brown film This can occurs from coffee and tea Use programme with higher
on cups or dishes
soils.
temperature.
Does not have any indicators
lit.
The power cord is not connected.
Connect the power cord.
Does not have smoothly
rotating arms.
The arms are clogged with food
particles.
Clean the arms.
Troubleshooting and information codes _29
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Troubleshooting and
information codes
INFORMATION CODES
Information codes are displayed to help you better understand what is occurring with your dishwasher.
If any of the codes below occur, you should select the Reset option and follow the respective instruction.
CODE SYMBOL
MEANING
Button key error
SOLUTION
Check any button is pressed more
than 30 sec.
bE2
3E, AE
5E
Internal communication error
Drain error
Turn off and restart the appliance.
Check whether the drain hose is
clogged or folded.
Make sure the water supply valve
open.
4E
Water supply error
Hot water supply
Make sure the temperature of supplied
water is not higher than 80 ºC.
4E1
HE, HE1
tE
Heater error
Turn off and unplug the power plug,
close water supply valve and contact
service centre.
Temperature sensor error
Low water level error
Flow changer error
Leakage error
1E
PE
Turn off and restart the appliance.
Turn off and unplug the power plug,
close water supply valve and contact
service centre.
LE
OE
Over water level error
For more information about the error codes, or if you are unable to resolve the problem using the
suggested solution, refer to the back of this manual and contact your Samsung Customer Service
centre.
30_ Troubleshooting and information codes
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Programme chart
PROGRAMME CHART
Daily Auto
40-65
(DW-FG720)
Daily
Intensive 65
(DW-FG520)
Soil level
Intensive 70
Express 65
Normal 45
Quick 50
Delicate 40
Prewash
Amount of food
remains
Very light to
Heavy
Heavy
Normal
Normal
Normal
Light
Light
Very light
Prewash
Mainwash
1st rinse
2nd rinse
Hot rinse
Dry
Prewash
Mainwash
1st rinse
(2nd rinse)
Hot rinse
Dry
Prewash
Mainwash
1st rinse
Hot rinse
Dry
Prewash
Mainwash
1st rinse
Hot rinse
Dry
Prewash
Mainwash
1st rinse
Hot rinse
Dry
Prewash
Mainwash
1st rinse
Hot rinse
Dry
Mainwash
1st rinse
Hot rinse
End
Cold rinse
Programme
sequence
End
End
End
End
End
End
End
Washing time
(Min)
148
17
90~148
9.1~17
118
87
149
34
83
17
12.0
(DW-FG720)
Water
consumption
13.9
11.6
10.5
10.1
3.7
11.8
(DW-FG520)
(L)
The wash time may differ depending on the temperature of the supplied water.
Programme chart _31
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Appendix
DISPOSING THE DISHWASHER AND HELPING THE ENVIRONMENT
Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please observe
your local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to
a power source.
Remove the door so that animals and children cannot get trapped inside the appliance.
Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
DECLARATION OF CONFORMITY
This product complies with the requirements of these directives:
EMC-Directive 2004/108/EC
Low Voltage Directive 2006/95/EC
SPECIFICATIONS
MODEL
DW-FG720, DW-FG520
AC 220 ~ 240 V / 50 Hz
Power
Type
Free Standing
Water pressure
0.05 - 0.8 MPa
Wash capacity (place settings)
Rated power
15 (DW-FG720), 13 (DW-FG520)
2000 ~ 2300 W
Dimension
598 mm(W) X 845 mm(H) X 570 mm(D)
Model
DW-FG720
48.5 kg
DW-FG520
47.0 kg
Weight
Unpacked
Packed
51.5 kg
50.0 kg
32_ Appendix
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For standard test
The diagrams below show the proper way to load the baskets based on the Australian/New Zealand
Standard (AS/NZS 2007.2 & 6400).
•
•
•
•
•
•
•
Washing capacity: 15 (DW-FG720) / 13 (DW-FG520) place settings
Test standard: AS/NZS 2007.2 & 6400
Position of upper basket: Low
Programme: Normal
Additional options: None
Rinse aid setting: 3
Dosage of the standard detergent
-
-
15PS : 8g + 25g
13PS : 7g + 24g
•
•
For the arrangement of the items, refer Figure A, B, C.
Drying condition : Opened door (50mm)
15 place settings
5
1
6
8
15
14
13
13
6
3
7
2
12
14
8
11
6
5
10
13
15
9
13
9
6
6
4
< Figure A-1: Lower basket>
<Figure B-1: Upper basket>
< Figure C-1: Cutlery tray>
1
6
11
Soup plate
Cup
Soup spoon
Fork
2
7
12
13
14
15
Dinner plate
Saucer
3
8
Dinner plate
Glass
Knife
4
9
Dessert dish
Small bowl, Middle bowl
Dessert spoon
Tea spoon
5
10
Dessert dish
Big bowl
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For standard test
13 place settings
1
9
2
14
8
1
3
6
11
11
11
11
14
14
14
11
14
11
11
11
15
15
8
12
15
15
13
12
7
9
14
8
6
15
15
15
5
12
12
12
11
10
11
11
14
12
14
15
4
11
6
<Figure A-2: Lower basket>
< Figure B-2: Upper basket>
<Figure C-2: Cutlery basket>
1
6
11
Soup plate
Cup
Soup spoon
2
7
12
Dinner plate
Saucer
Fork
3
8
13
Dinner plate
Glass
Knife
4
9
14
Dessert dish
Small bowl, Middle bowl
Dessert spoon
5
10
15
Dessert dish
Big bowl
Tea spoon
Drying condition
50 mm
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Note
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QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
0810 - SAMSUNG
(7267864, 0.07/min)
AUSTRIA
BELGIUM
02-201-24-18
CZECH
DENMARK
FINLAND
FRANCE
800 - SAMSUNG (800-726786)
70 70 19 70
030 - 6227 515
01 48 63 00 00
HUNGARY
ITALIA
06-80-SAMSUNG(726-7864)
800-SAMSUNG(726-7864)
261 03 710
LUXEMBURG
0900-SAMSUNG (0900-7267864)
( 0,10/min)
NETHERLANDS
NORWAY
815-56 480
0 801 1SAMSUNG(172678)
022-607-93-33
POLAND
PORTUGAL
SLOVAKIA
SPAIN
80820-SAMSUNG(726-7864)
0800-SAMSUNG(726-7864)
902 - 1 - SAMSUNG (902 172 678)
0771 726 7864 (SAMSUNG)
SWEDEN
U.K
0845 SAMSUNG (7267864)
0848 - SAMSUNG
SWITZERLAND
(7267864, CHF 0.08/min)
AUSTRALIA
NEW ZEALAND
TURKEY
1300 362 603
0800 SAMSUNG (0800 726 786)
444 77 11
SOUTH AFRICA
U.A.E / IRAN
BAHRAIN
0860-SAMSUNG(726-7864)
800-SAMSUNG(726-7864)
8000-4726
JORDAN
800-22273
Code No.: DD68-00093B_EN
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