Samsung Answering Machine SVMi 8E User Guide

Table of Contents  
Home Page  
SVMi-8E/SVMi-16E  
USER GUIDE  
March 2004  
Samsung Telecommunications America reserves the right without prior notice to revise information in  
this guide for any reason. Samsung Telecommunications America also reserves the right without prior  
notice to make changes in design or components of equipment as engineering and manufacturing  
may warrant. Samsung Telecommunications America disclaims all liabilities for damages arising from  
the erroneous interpretation or use of information presented in this guide.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of Contents  
Home Page  
SVMi-8E/SVMi-16E Subscriber Services Menu  
Group New  
Messages  
Group Saved  
Messages  
Listen to New Review Saved  
Messages  
Record & Send  
Messages  
Access  
Manager  
Personal  
Greetings  
Mailbox  
Administration  
Personal  
Services  
Pause, Resume  
Play Menu  
Options  
Exit  
Messages  
11  
33  
1
3
2
4
5
6
#
8
0
*
Assign and/or Edit  
Primary Greeting  
Change  
Message Alert  
Review  
Workload  
Group Messages Menu  
Listen Menu  
Record Menu  
Follow Me  
1
1
1
2
3
4
5
6
8
9
0
1
Group  
Urgent Messages  
Play  
Message  
For a Directory  
of Subscribers  
Assign and/or Edit  
Busy Greeting  
Change  
Pager Notification  
Edit Stored  
Telephone Numbers  
Block All Calls  
Call forwarding  
Call Screening  
Find Me  
1
1
11  
2
#
3
4
5
6
7
8
#
0
2
3
4
5
6
7
8
0
2
3
5
7
8
9
#
0
Play Previous  
Message  
To Create a  
Reminder  
Group  
Callback Requests  
Assign and/or Edit  
Blocking Greeting  
Review Deleted  
Messages  
Change  
Weekly Schedule  
Change  
Password  
##  
2
3
4
5
8
9
#
0
1
2
Save  
Message  
Group  
Reminders  
Assign and/or Edit  
Night Greeting  
Review Undelivered  
Messages  
Place a  
Direct Call  
Record  
Name  
"Enter the Recipient's Number"  
Discard  
Message  
Review  
Recording  
3
Group  
Private Messages  
1
Assign and/or Edit  
Screened Greeting  
Auto Play  
New Messages  
Enter Directory  
Name  
3
3
Reply to Sender  
4
Stop, Append to  
Recording  
2
Group  
Fax Only Messages  
Edit Only  
Personal Greetings  
Auto Play Message  
Information  
Extended  
Prompting  
Personal  
Administration  
4
8
0
Place  
Call to Sender  
5
Discard Recording  
and Rerecord  
3
Auto Set  
Night Intercept  
Edit Only  
Mailbox Greeting  
Pause, Resume  
Menu Prompting  
Pause, Resume  
Menu Prompting  
Pause, Resume  
Menu Prompting  
Deliver Copy  
of Fax Message  
55  
6
Set  
Delivery Options  
4
Pause, Resume  
Menu Prompting  
Pause, Resume  
Menu Prompting  
R
e
c
o
r
d
an  
d
S
e
nd  
Subscriber  
Administration  
Play  
Menu Options  
Forward a  
Copy of Message  
Broadcast Message  
Specify  
Future Delivery  
5
Pause, Resume  
Menu Prompting  
Play  
Access Coverage  
Play  
Menu Options  
Play  
Menu Options  
Record  
a Reminder  
Cancel, Return  
Rewind  
5 Seconds  
7
t
o
S
u
b
s
c
r
i
be  
r
S
ervices  
SEND Message,  
Then Copy  
*
6
Change  
Playback Volume  
Group  
A Specific Sender  
Play  
Menu Options  
Cancel, Return  
to Subscriber Services  
Cancel, Return  
Play  
Menu Options  
77  
8
t
o S cr r Services  
u
b
s
i
b
e
Rewind  
5 Seconds  
*
*
7
Pause, Resume  
Message Playback  
Play  
Message Inventory  
Cancel, Return  
Cancel, Return  
r Services  
e
o
sc
Sub riber Services  
t
o
S
u
b
s
c
ri  
b
Change  
Playback Volume  
*
*
77  
Fast Forward  
5 Seconds  
9
Play  
Menu Options  
Pause, Resume  
Record/Playback  
8
Change  
Playback Speed  
99  
#
Cancel, Return  
to Subscriber Services  
Fast Forward  
5 Seconds  
9
Skip to  
Next Message  
*
Change  
Playback Speed  
99  
Scan Messages  
##  
0
SEND Message,  
Then Exit Record  
Play  
Menu Options  
#
Play  
Menu Options  
Play Message  
Information  
0
00  
C
S
a
n
u
ce  
b
l
s
,
R
e
t
e
u
r
n
Ca  
n
c
e
l
,
R
e
t
u
r
n
Subscriber Services  
t
o
c
ib  
r Services  
t
*
*
NOTE: All options shown MAY NOT be authorized. If an option is not available  
please speak to your system administrator.  
2
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Table of Contents  
Home Page  
ACCESSING YOUR MAILBOX  
GETTING STARTED  
Using your new SVMi-8E/SVMi-16E Subscriber Services is as simple as following a  
few simple spoken instructions. First time users should read this section as a tuto-  
rial.You should start with the following steps:  
[Also known as Subscriber Services Menu]  
Inside Callers [Subscriber logging in from their Desk]  
Dial the SVMi-8E/SVMi-16E access number or press the key assigned to ring  
SVMi-8E/SVMi-16E [VMMSG].  
Access your Subscriber Services Menu - You already know how to do this.  
Enter your personal password when prompted (the default password is  
From the Subscriber Services Menu:  
0000).  
Record a Primary/No-Answer Personal Greeting. Dial [5][1].  
Record a Mailbox Greeting. Dial [5][7].  
Change your access code (Password). Dial [#][7][1].  
Record your name. Dial [#][7][2].  
Outside Callers [Subscribers calling from Cell Phones or outside of the  
office environment]  
Dial the phone number that will be answered by the SVMi-8E/SVMi-16E. The  
main greeting will answer.  
At the main greeting dial [#] plus your Subscriber (or mailbox) number  
(Subscriber and Mailbox numbers will usually match your extension number).  
Enter your personal password when prompted (the default password is  
0000).  
Enter your directory name. Dial [#][7][3].  
After you have completed the steps above your Subscriber Services are set up and  
ready to use.  
LISTEN TO YOUR MESSAGES  
If there are new messages in your mailbox your [VMMSG] key will be lit. Call the  
SVMi-8E/SVMi-16E by pressing this key, and when prompted enter your password.  
You will then be at the Subscriber Services Menu. Select [1] to listen to new mes-  
sages or [3] to listen to saved messages.  
Access your Subscriber Services (or Mailbox) from a Station  
other than your Own (or checking a mailbox associated with a  
different station)  
Press the [VMMSG] key or dial the SVMi-8E/SVMi-16E group number. You  
will be prompted to enter a password.  
Press [4]. This will take you to the Main Auto Attendant Menu.  
Press [#] plus the Subscriber number of your choice.You will be prompted to  
enter you password.  
Note:After you enter your password, ifAutoplay of New Messagesis enabled and  
you have new messages the SVMi-8E/SVMi-16E will begin to play them automat-  
ically. A subscriber can control this feature. From the Subscriber Services Menu [6]  
[5] toggles “Autoplay of New Messages” ON/OFF.  
At this point the inside and outside callers follow the same instructions. You will  
hear a message stating the number of messages left in your mailbox.You will then  
hear the Subscriber Services Menu with the following options:  
SUBSCRIBER SERVICES MENU  
The following is a list of all the options available in the Subscriber Main Menu.  
1
LISTENING TO NEW MESSAGES  
GROUP NEW MESSAGES  
RECORD AND SEND A MESSAGE  
LISTENING TO OLD MESSAGES  
GROUP OLD MESSAGES  
ACCESS MANAGER  
1
2
3
4
5
6
#
4
Listen to New Messages - See Listening to your Message.  
Record and Send Message - See Sending Messages.  
Review Saved Messages - See Listening to your Message.  
Access Manager - See Access Manager.  
11  
2
3
33  
4
Personal Greetings - See Personal Greetings.  
Mailbox Administration - See Mailbox Administration.  
Personal Services - See Personal Services.  
5
PERSONAL GREETINGS  
6
MAILBOX ADMINISTRATION  
PAUSE / RESUME  
8
Return to Main Menu.  
4
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Table of Contents  
Home Page  
Change playback speed of the recording.  
0
4
#
PLAY MENU OPTIONS  
EXIT TO AUTO ATTENDANT  
PERSONAL SERVICES  
99  
0
There are two levels of speed during playback. Dialing this code will toggle  
between the two speeds.  
Play options.  
Pressing this key will play all the menu options available to you from this  
point.  
1 or 3  
00  
#
Hear the time and date, and sender's information of the message you just  
heard. Sender information is not available on outside calls.  
LISTENING TO OLD OR NEW MESSAGES  
Move to the next message. This does not Save or Discard the current mes-  
sage - it is retained as new.  
1
Play / replay the message you just heard.  
Play the previous message.  
11  
2
##  
Scan. Plays first 7 seconds of a message then skips to next message. This is  
similar to the scan button on a radio. It will allow you to find a specific mes-  
sage quickly. To stop scanning press [1].  
Save the message you just heard and listen to the next message.  
Delete the message you just heard and listen to the next message.  
Reply to the message.  
3
4
Cancel and return to previous menu.  
4
This will allow you to leave a message in the mailbox of the sender (if the  
sender has a mailbox on this system).  
11 or 33  
5
Return the call directly to the telephone number that left the message.  
This will work for internal and external callers, but Caller ID service is need-  
ed to use this feature on an outside call.  
GROUP NEW OR OLD MESSAGES  
Messages can be grouped as either Reminders, press [3] or Messages from a spe-  
cific sender, press [9].  
55  
Deliver a fax copy.  
This will allow you to receive attached faxmail document(s). Faxmail docu-  
ments can be delivered to any fax machine of your choice as long as out  
calling is authorized. You can also have faxmail messages automatically  
delivered to the fax machine of your choice.  
Additionally you can press [#] and hear a summary of your mailbox contents:  
a) Number of messages  
b) Number of reminders  
6
Forward the message and saves a copy.  
c) Number of urgent messages  
d) Number of messages needing a callback  
e) Number of private messages  
f) Number of fax messages  
The subscriber can be selected by dialing their mailbox number (nnn),  
using the directory service (#) or you may also add comments and leave it  
as a memo to yourself (##).  
The Send and Copy Service (option 6) allows a user to send copies of a mes-  
sage to multiple recipients easily. A different introduction message may be  
left for each recipient.  
2
7
Rewind the message 5 seconds.  
RECORD AND SEND A MESSAGE  
77  
Change playback volume of the recording.  
There are two levels of volume during playback. Dialing this code will tog-  
gle between the two levels.  
This option is used to send a message to another subscriber.The steps are simple:  
8
9
Pause or resume during message playback.  
Fast forward the message 5 seconds.  
a) Enter the recipient’s mailbox number, or if this is not known enter [#] to use  
the system directory.  
6
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Table of Contents  
Home Page  
b) Record your message at the tone. After recording the message, you will hear  
the Send Menu with the following functions:  
Note: ALL Access Manager options MUST be individually allowed by the System  
Administrator for each Subscriber. They are:  
1
2
3
4
5
6
#
Review  
Continue Recording  
Discard and Re-Record  
Set Message Attributes (Delivery Options)  
Schedule Future Delivery  
1
Follow Me  
Allows the subscriber to enter an alternate location and set how long the new  
destination (Designated Location) will be active. This number may be an  
internal or external number. This is useful if you are frequently traveling or  
changing the number where you can be reached.  
Save and Send then Send a Copy to Someone Else  
Save and Send the Recording  
When Follow Me is activated, the transfer will be supervised and confirmed.  
This means that if the call is not answered or if rejected by the Subscriber at  
the designated location it will be recalled to the Subscriber’s mailbox.  
Setting Message Attributes  
3
4
Call Blocking  
If after recording a message you select [4] you can set up any combination of the  
following delivery options:  
When this feature is active, callers will not be transferred to your extension,  
they will hear your 'blocked' greeting (if recorded) and will go directly to your  
mailbox if they do not select any or are not offered any other options.  
1
2
3
4
5
4
Urgent Delivery  
Return Receipt Requested  
Request a Call Back  
Private Delivery  
Reply Required  
Exit  
Call Forwarding  
Unlike Follow Me where the subscriber wants to take their calls at an alter-  
nate location this feature allows the subscriber to pass control of his calls to  
another Subscriber. The “Forwarded To” Subscriber will now be in control of  
the caller and the caller will NOT return to originating Subscriber’s Mailbox. If  
the “Forwarded To” Subscriber does not answer the caller it will now follow  
what ever the “Forwarded To” Subscriber has set up for their call conditions.  
The Caller will hearForwarding to”“{Subscriber Name}before actually being  
forwarded.  
Scheduling Future Delivery  
If after recording a message you select [5] to schedule future delivery, you will be  
able to set message attributes and set this message as:  
#
1
2
3
4
5
4
Immediate Delivery  
Next Few Hours  
End of Current Business Day (based on your Availability Schedule)  
Beginning of Next Business Day (based on your Availability Schedule)  
A Coming Day of the Week  
Specific Day / Time  
Exit  
5
6
Call Screening  
If this is turned on, the caller will be asked their name and the SVMi-8E/SVMi-  
16E will play this name to you before the transfer, giving you an option to  
accept or reject the call.  
Find Me  
Find Me, when enabled, will attempt to locate the subscriber by calling a list  
of preprogrammed phone numbers. The stored phone numbers are entered  
in 'Personal Services' [#][2] (if allowed by the Administrator). The stored tele-  
phone number list can contain up to 9 preprogrammed telephone numbers.  
The Find Me feature only use the first five.  
4
ACCESS MANAGER  
7
Night Intercept  
The Access Manager allows the subscriber to set a number of options for when,  
where and how, and/or if the SVMi-8E/SVMi-16E contacts you when a caller dials  
your extension number. All of the options are toggled on/off based on their cur-  
rent status when you access them.  
This feature is dependent on your weekly availability schedule, which is  
entered in 'Personal Services' [#][3] (if allowed by the Administrator). When  
Night Intercept is active the SVMi-8E/SVMi-16E will first ring your extension 0  
8
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Table of Contents  
Home Page  
then play your primary, No Answer greeting during the day (when you are  
available) and will NOT ring your extension but simply play your Night greet-  
ing during the night (when you are not available).  
Example:“Hi this is John Smith.I'm sorry I am not available to answer your call.  
If someone else can help you, please enter the extension number now. Or, to  
leave me a message, press 1.”  
Note: This does NOT use the Day and Night schedules of the phone system. It  
is solely controlled by the Subscriber’s Availability Schedule.  
2
Busy Greeting  
Played to a caller when you are already talking to someone on your extension  
or the telephone at your Designated Location.  
8
4
0
#
Pause / Resume  
This option is available only if the Administrator has assigned you the 'Busy  
Greeting' feature.  
Exit from Access Manager  
Play All Options  
Example:“Hi, this is John Smith. I'm on another line right now. If someone else  
can help you, please enter the extension number now. Or, to leave a message,  
press 1.”  
Play Access Coverage  
This feature is useful for finding out how you current access settings are set.  
It will also tell you what greetings will play under each of the call conditions  
you have setup.  
3
Call Blocking Greeting  
Used while Call Blocking is enabled in your Access Manager or if your phone  
is forwarded ALL or DND.  
5
This option is available only if the Administrator has assigned you the 'Call  
Blocking' feature.  
PERSONAL GREETINGS  
Example:Hi, this is John Smith. Sorry I missed your call, but I'm going to be  
out of the office for the next few hours. If someone else can help you, please  
enter the extension number now. Or, to leave me a message, press 1.”  
The options available in this menu will be determined by your System  
Administrator, and not all of them may be available to you. In the simplest sys-  
tems, only a mailbox greeting will be available, additional greetings may be acces-  
sible in more complex systems.  
4
Night Greeting  
Used during the time period you are scheduled UNAVAILABLE, usually after  
business hours during the evening and at night.  
Your Personal Greeting will be played every time someone dials your extension  
and you do not answer.  
This option is available only if the Administrator has assigned you the  
'Scheduling' feature.  
You may record up to 9 Personal Greetings, and you may assign any one of them  
to be active. There are several different 'Call Coverage' conditions to which you  
may assign any of your 9 greetings.The Call Coverage Conditions are: No-Answer,  
Busy, and Do Not Disturb (or Forwarded All). This will allow different greetings to  
play depending on the type of call forward that you have set, or the condition of  
your telephone.  
Example:“Hi, this is John Smith. I've left the office for the evening. If you would  
like to try someone else, please enter the extension number now. Or, to leave  
me a message, press 1.”  
5
Call Screening Greeting  
Used while Call Screening is enabled, and you REJECT a caller after listening  
to the caller's record name.  
The Call Coverage conditions that you can assign specific greetings to are select-  
ed by the following digits:  
This option is available only if the Administrator has assigned you the 'Call  
Screening' feature.  
1
Primary/No Answer Greeting  
Example:“Hi, this is John Smith. I'm sorry, but I am not available to speak with  
you at this time. If someone else can help you, please enter the extension  
number now. Or, to leave me a message, press 1.”  
Used when in your office, away from your desk or during the time period you  
are scheduled available. If this is the only Personal Greeting you record, it will  
play for all call coverage conditions.  
This option is available only if the Administrator has assigned you the 'Basic  
Greeting' feature.  
10  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Table of Contents  
Home Page  
6
Edit Personal Greetings  
Setting Up Message Alert:  
You may also edit/record each one of the greetings (1-9) at any time.  
From the Subscriber Services Menu press [6] for Mailbox Administration.  
Press [1] for Message Alert.  
Select a greeting number to edit and follow the instructions to record your  
greeting. When you are done recording your greeting, you will be able to lis-  
ten to the greeting you recorded, save the greeting you recorded and return  
to the previous menu, record the greeting again, or exit without saving the  
greeting.  
There are 4 options available to you:  
Press [1] to toggle message alert on and off.  
Press [2] to set the schedule when you would like to be notified.  
Press [3] to be notified on urgent messages only.  
Press [4] to set the destination phone number.  
Note: If you record only the greeting assigned to the No-Answer Call  
Coverage Condition,then that greeting will play to callers for all Call Coverage  
Conditions (No-Answer, Busy, Blocked, Night, and Rejected Caller). In this case,  
the salutation part of the greeting should be very general.  
2
Pager Notification  
When this function is activated, the SVMi-8E/SVMi-16E will call your beeper  
service and notify you after each message is left in your voice mailbox.  
7
Edit Mailbox Greeting  
Used whenever a caller reaches your mailbox or if you have not recorded any  
of the Call Coverage greetings.The way a caller is transferred to your mailbox  
greeting directly, is by another subscriber transferring the caller to your mail-  
box using the VT (VoiceMail Transfer) key.  
From the Subscriber Services Menu press [6] for Mailbox Administration.  
Press [2] for pager notification.  
There are 4 options available to you:  
This option is available only if the Administrator has assigned you the  
'Mailbox Greeting Option' feature.  
Press [1] to toggle pager notification on and off.  
Press [2] to set the schedule when you would like to be paged.  
Press [3] to be notified on urgent messages only.  
Press [4] to set the pager phone number.  
Example:Hi, this is John Smith. Please leave me a message, I will call you as  
soon as I can.”  
Note: This greeting will only play if none of the 5 personal greetings has  
played to the caller. A common usage for this Greeting is when another  
Subscriber is talking with a caller and uses the VT key on their phone to trans-  
fer the caller directly to your Mailbox.  
3
Undelete  
When this function is activated, the SVMi-8E/SVMi-16E will allow you to  
undelete any messages that you have recently deleted (up to the pro-  
grammed Daily Maintenance Time, which is set to 3 a.m. by Default the fol-  
lowing morning).  
6
From the Subscriber Services Menu press [6] for Mailbox Administration.  
Press [3] for Deleted Messages.  
MAILBOX ADMINISTRATION  
Deleted voice mail messages are temporarily stored in memory until 3 a.m.  
the following day. Select this option to recover ("undelete") previously delet-  
ed messages, during this period of time.  
The Mailbox Administration menu is used to turn on and off your pager notifica-  
tion, message alert options and other message control features.  
1
Message Alert  
4
Undelivered Retrieval  
When this function is activated, the SVMi-8E/SVMi-16E will call any outside or  
inside telephone number, after each message is left in your voice mailbox.  
When this function is activated, the SVMi-8E/SVMi-16E will allow you to recall  
any messages you have sent that have NOT yet been picked up by the recip-  
ient.  
To hear your message at the remote location when the SVMi-8E/SVMi-16E  
calls you, after you pick up the telephone and answer you will be instructed  
that there is a message and to enter your password. Simply enter your pass-  
word and you will now be logged in.  
From the Subscriber Services Menu press [6] for Mailbox Administration.  
Press [4] for Undelivered Messages.  
12  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Table of Contents  
Home Page  
This useful feature will allow you to cancel any messages that have NOT yet been  
picked up by the recipient.  
#
5
Auto Play New Messages  
PERSONAL SERVICES  
If this option is enabled, after you enter your password correctly any new  
messages will immediately begin to play.To enable (or if already enabled tog-  
gle and disable) this feature:  
The Personal Administration Menu is used to set your password and record your  
name. Many of these features must be allowed by the System Administrator.  
From the Subscriber Services Menu press [6] for Mailbox Administration.  
1
Workload Management  
Press [5] to Set Auto Play of New Messages.  
Allows you to access to all reminders, both Active and Pending. If authorized  
you can group your reminders as Commitments, Follow-Ups or Tasks for bet-  
ter organization. The system will flag each reminder as Active or Pending  
(pending means scheduled for future delivery).  
6
Auto Play Message Information  
If this option is enabled, the date, time and sender’s name will be played auto-  
matically before each message. If this is disabled, the information must be  
requested manually by pressing ‘00. To enable (or if already enabled toggle  
and disable) this feature:  
2
Stored Numbers  
Allows you to enter up to 9 stored phone numbers. The first five of these are  
used in the 'Find Me' feature, but any of them (1-9) can be easily dialed using  
only one digit followed by the pound key, to be used by many other features  
from within your subscriber space. (ie: “Follow Me, “Message Alert, “Pager  
Alert, and “Direct Call”).  
From the Subscriber Services Menu press [6] for Mailbox Administration.  
Press [6] to Set Auto Play of Message Information.  
9
3
5
Schedule Availability  
MESSAGE BROADCAST  
Allows you to enter a weekly availability schedule for use with Night Personal  
Greeting and the Auto Night Intercept feature. Follow the spoken directions  
to enter the days of the week and times you are generally available to talk to  
your callers. All other times you will be considered unavailable.  
This option will only be available if it has been allowed by the System  
Administrator.  
Broadcast to All Mailboxes  
Place a Direct Call  
If you have been designated as a Subscriber Administrator, you may send a  
message to ALL mailboxes in the system.  
Allows you to place a direct call out of the SVMi-8E/SVMi-16E from anywhere.  
You may either dial the number or dial a single digit 1-5 that corresponds to  
a stored number (See Personal Services, 2 - Stored Numbers). This feature  
must be authorized by the System Administrator and can be limited or  
opened to internal, local, and long distance calls.  
From the Subscriber Services Menu press [6] for Mailbox Administration.  
Press [9] for Broadcast Messages.  
This option will only be available if your mailbox has been assigned  
Subscriber Administration privileges.  
7
Personal Administration  
This area is used during the initial set up of your Subscriber Settings (see next  
section).  
14  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Table of Contents  
Home Page  
Note: Remember if you know what digits to press, you can enter them at any  
time you do not have to wait to be prompted. This feature can be toggled  
on/off at anytime. Also if it is off you will be prompted within each subscriber  
menu to press zero for more options. This enables you to still be able to find  
out what to do if you were to get lost and extended prompting was disabled.  
PERSONAL ADMINISTRATION SETTINGS  
This menu allows you to make changes to basic setup settings, that are rarely  
changed. Use these when you initially set up your personal Subscriber settings.  
You probably will not need to change them after that.  
KEYSET USER FEATURES  
The following options are available if you have a display keyset.They require setup  
by the System Administrator.  
1
Setting your Password  
From the Subscriber Services Menu press [#][7][1].  
The current password will be played and you will have the chance to  
change it.  
Message Waiting Lights  
2
Recording your Name  
When new messages are left in your mailbox,the voice mail message light on your  
keyset will flash. Press this flashing key [VMMSG] and follow the prompts to  
retrieve messages.This key may be pressed at any time to log into your Subscriber  
Main Menu.  
Use this option to record your name.Your recorded name is played in several  
different situations. It is important to record your name for proper operation  
of the SVMi-8E/SVMi-16E system.  
From the Subscriber Services Menu press [#][7][2].  
Answer Machine Emulation  
The current name will be played and you will have the chance to change  
it.  
If you have an Answer Machine Emulation key programmed on your keyset, you  
can use it to monitor calls going to your voice mail, and optionally answer them.  
The operation of this feature is similar to screening a call on a home answering  
machine.  
Note: It is possible that if you do not record your name and/or enter your  
Directory Name (described below), you will not be included in the Dial by  
Name Directory.  
Your keyset must be set to forward on no answer to voice mail. After ringing your  
station the caller will be connected to your voice mail and hear your personal  
greeting before leaving a message. During this time you will be monitoring the  
connection between the caller and your voice mail box. At this time you will only  
be monitoring the call, you can not talk to the other party until you answer. You  
may pick up the call at any time or ignore it.  
3
Entering your Directory Name  
Use this option to enter your Directory Name.Your Directory Name is used by  
callers to find you if they do not know your extension number.  
From the Subscriber Services Menu press [#][7][3].  
The current Directory Name will be played as a string of digits that are  
equal to your name spelled out on your telephone keypad. Follow the  
instructions to enter a new name.You will be prompted to enter your last  
name and then your first name.  
To activate this feature press the AME button. The associated indicator will be lit  
steady. Press again to turn off. If this key is pressed while a station is ringing (dur-  
ing forward no answer), the feature will be turned on for the current call only.  
This must be done in order for the directory feature to work correctly.  
While the caller is leaving a message or ringing you may:  
Note: It is possible that if you do not record your name (described above)  
and/or enter your Directory Name, you will not be included in the Dial by  
Name Directory.  
Press [#] to immediately put the caller in your voice mailbox and monitor it.  
Press [4] to immediately disconnect your station. The caller continues to  
leave a message normally.  
4
Extended Prompting  
Pick up the handset and monitor privately.  
Use this option to drastically reduce the number of prompts played in the  
subscriber interface (mailbox prompts). Change this setting only if you are  
very familiar with the user operation of the SVMi-8E/SVMi-16E.  
Press ANS / RLS to answer the call (using the handset or speaker).  
16  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Table of Contents  
Home Page  
AME Password  
SHORTCUTS  
If your keyset has AME PASSWORD (MMC 110) set to YES, you must enter your  
station password to listen to messages being left. This will prevent unauthorized  
people from listening to messages being left for you.  
Calling  
Calling a station that is busy or does not answer you can press [#] to immediately  
send the call to the called parties mailbox.  
If the password option is turned on, while a message is being left, press the flash-  
ing AME indicator and enter your station password (not your SVMi-8E/SVMi-16E  
password).You will then hear the message being left.  
Being Called  
If your phone rings and you want to send the caller directly to your mailbox, sim-  
ply press [#].  
Call Record  
Direct Messaging  
If you have a call record button assigned to your phone, you may press it at any  
time, to record the conversation in progress. If you have a display keyset, you will  
also have the soft key options to pause and time the message.  
[#] + DSS To make it easy to leave messages for others in your office without hav-  
ing to dial their extension number first, keyset users may simply dial [#] plus a  
mailbox (extension) number and leave a message directly.If you dial a busy exten-  
sion press [#] to connect directly with the mailbox.  
Self Memo (Reminder)  
Pressing [##] will leave a message in your own mailbox. This is useful to remind  
yourself of things to do now or in the future. Messages can be sent with future  
delivery so you can have the system call you when items become due.  
INTERACTIVE DISPLAYS  
Display keyset users have the added advantage of using the soft keys and displays  
to play, save, delete, reply, call, forward, rewind, pause, fast forward, change the  
volume, get message information, or help.  
Viewing Mailbox Contents  
If you have new messages, in addition to the Terminal Status Indicator (TSI) you  
will be able to use the keyset displays and soft keys to communicate with the  
SVMi-8E/SVMi-16E.  
18  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   

RCA Camcorder EZ206 User Guide
RCA VCR VR628HF User Guide
Remington Power Tools Trimmer BGS36A User Guide
Rotel Stereo System RT 830 User Guide
Samson Headphones Go Mic Direct User Guide
Samsung Air Conditioner DB98 29033A User Guide
Samsung Blu ray Player BD D7000 ZA User Guide
Samsung Clothes Dryer DV361EWBE User Guide
Samsung TV DVD Combo 320TSN User Guide
Seagate Computer Drive STBF500101 User Guide