Reliance Water Heaters Water Heater N71120NE User Guide

instruction manual  
commercial gas water heaters  
models n71120ne thru n85390ne/a  
low nox series 108  
installation - operation - serVice  
- maintenance - limited warranty  
www.reliancewaterheaters.com  
complies with scaQmd low nox rule 1146.2  
500 Tennessee Waltz Parkway, Ashland City, TN 37015  
Tech Support: 800-365-4054  
Parts: 800-821-2017  
Low Lead Content  
WARNING: If the information in these  
instructions is not followed exactly, a fire  
or explosion may result causing property  
damage, personal injury or death.  
Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
WHAT TO DO IF YOU SMELL GAS:  
Do not try to light any appliance.  
Do not touch any electrical switch; do  
not use any phone in your building.  
Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
If you cannot reach your gas supplier,  
call the fire department.  
Read and understand this instruction  
manual and the safety messages  
herein before installing, operating or  
servicing this water heater.  
Installation and service must be  
performed by a qualified installer,  
service agency or the gas supplier.  
Failure to follow these instructions and  
safety messages could result in death  
or serious injury.  
This manual must remain with the  
water heater.  
Thank you for buying this energy efficient water heater.  
We appreciate your confidence in our products.  
place these instructions adjacent to heater and notify owner to keep for future reference.  
PRINTED 1010  
319287-001  
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safe installation, use and serVice  
The proper installation, use and servicing of this water heater is extremely important to your safety and the safety of others.  
many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and  
others of a potential injury hazard. read and obey all safety messages and instructions throughout this manual. It is very important  
that the meaning of each safety message is understood by you and others who install, use, or service this water heater.  
This is the safety alert symbol. It is used to alert you to  
potential personal injury hazards. Obey all safety  
messages that follow this symbol to avoid possible  
injury or death.  
DANGER indicates an imminently  
hazardous situation which, if not avoided,  
will result in injury or death.  
DANGER  
WARNING indicates a potentially hazardous  
situation which, if not avoided, could result  
in injury or death.  
WARNING  
CAUTION indicates a potentially hazardous  
situation which, if not avoided, could result in  
minor or moderate injury.  
CAUTION  
CAUTION used without the safety alert  
symbol indicates a potentially hazardous  
CAUTION  
situation which, if not avoided, could result in  
property damage.  
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message, and  
how to avoid the risk of injury.  
The California Safe Drinking Water and Toxic enforcement Act requires the governor of California to publish a list of substances  
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of  
potential exposure to such substances.  
This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. This  
appliance can cause low level exposure to some of the substances listed in the Act.  
approVals  
Low Lead Content  
California AB1953  
3
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general safety information  
Fire or Explosion Hazard  
Fire Hazard  
Do not store or use gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
For continued protection against  
risk of fire:  
Do not install water heater on  
carpeted floor.  
Do not operate water heater if  
flood damaged.  
Avoid all ignition sources if you smell gas.  
Do not expose water heater controls to excessive gas  
pressure.  
Use only the gas shown on the water heater rating label.  
Maintain required clearances to combustibles.  
Keep ignition sources away from faucets after extended  
periods of non-use.  
Fire and Explosion Hazard  
Use joint compound or Teflon tape  
compatible with propane gas.  
Leak test before placing the  
water heater in operation.  
Read instruction manual before  
installing, using or servicing  
water heater.  
Disconnect gas piping and main  
gas shutoff valve before leak  
testing.  
Install sediment trap in  
accordance with NFPA 54.  
Fire and Explosion Hazard  
Do not use water heater with any gas  
other than the gas shown on the rating  
label.  
Excessive gas pressure to gas valve can  
cause serious injury or death.  
Turn off gas lines during installation.  
Contact a qualified installer or service  
agency for installation and service.  
CAUTION  
Property Damage Hazard  
All water heaters eventually leak.  
Jumping out control circuits or components can  
result in property damage, personal injury or death.  
Do not install without adequate drainage.  
Service should only be performed by a qualified service  
agent using proper test equipment.  
Altering the water heater controls and/or wiring in any way  
could result in permanent damage to the controls or water  
heater and is not covered under the limited warranty.  
Electrical Shock Hazard  
Turn off power to the water heater  
before performing any service.  
Altering the water heater controls and/or wiring in any way  
could result in altering the ignition sequence allowing gas to  
flow to the main burner before the hot surface igniter is at  
ignition temperature causing delayed ignition which can  
cause a fire or explosion.  
Label all wires prior to disconnecting  
when performing service. Wiring errors  
can cause improper and dangerous  
operation.  
Any bypass or alteration of the water  
heater controls and/or wiring will result  
in voiding the appliance warranty.  
Verify proper operation after servicing.  
Failure to follow these instructions can  
result in personal injury or death.  
4
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general safety information  
Read and understand this instruction  
manual and the safety messages  
herein before installing, operating or  
servicing this water heater.  
Explosion Hazard  
Overheated water can cause  
water tank explosion.  
Failure to follow these instructions and  
safety messages could result in death  
or serious injury.  
Properly sized temperature and  
pressure relief valve must be  
installed in the opening provided.  
This manual must remain with the  
water heater.  
Water temperature over 125°F (52°C)  
can cause severe burns instantly  
CAUTION  
resulting in severe injury or death.  
Improper installation, use and service may result  
in property damage.  
Children, the elderly and the  
physically or mentally disabled are at  
highest risk for scald injury.  
Do not operate water heater if flood damaged.  
Inspect and anode rods regularly, replace if damaged.  
Install in location with drainage.  
Fill tank with water before operation.  
Properly sized thermal expansion tanks are required on all  
closed water systems.  
Feel water before bathing or  
showering.  
Temperature limiting devices such as  
mixing valves must be installed  
when required by codes and to  
ensure safe temperatures at fixtures.  
Refer to this manual for installation and service.  
Verify the power to the water heater is turned off before performing any service procedures.  
general safety information  
precautions  
hydrogen gas flammable  
Do NoT uSe THIS APPLIANCe If ANY PArT HAS BeeN  
uNDer WATer. Immediately call a qualified service agency  
to inspect the appliance and to make a determination on what  
steps should be taken next.  
Explosion Hazard  
If the unit is exposed to the following, do not operate heater  
until all corrective steps have been made by a qualified  
service agency.  
Flammable hydrogen gases  
may be present.  
1. external fire.  
2. Damage.  
Keep all ignition sources away  
from faucet when turning on  
hot water.  
3. firing without water.  
Hydrogen gas can be produced in a hot water system served  
by this appliance that has not been used for a long period of  
time (generally two weeks or more). Hydrogen gas is extremely  
flammable. To reduce the risk of injury under these conditions, it  
is recommended that a hot water faucet served by this appliance  
be opened for several minutes before using any electrical  
appliance connected to the hot water system. If hydrogen is  
present there will probably be an unusual sound such as air  
escaping through the pipe as the water begins to flow. THere  
SHouLD Be No SmoKINg or oPeN fLAme NeAr THe  
fAuCeT AT THe TIme IT IS oPeN.  
grounding instructions  
This water heater must be grounded in accordance with the  
National electrical Code and/or local codes. These must be  
followed in all cases.  
This water heater must be connected to a grounded metal,  
permanent wiring system; or an equipment grounding conductor  
must be run with the circuit conductors and connected to the  
equipment grounding terminal or lead on the water heater, see  
figure 20.  
5
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introduction  
Thank You for purchasing this water heater. Properly installed below) in the field involved. Installation skills such as plumbing,  
and maintained, it should give you years of trouble free service.  
air supply, venting, gas supply and electrical supply are required  
in addition to electrical testing skills when performing service.  
abbreViations used  
ansi Z223.1 2006 sec. 3.3.83: “qualified Agency” - “Any  
individual, firm, corporation or company that either in person or  
through a representative is engaged in and is responsible for (a)  
the installation, testing or replacement of gas piping or (b) the  
connection, installation, testing, repair or servicing of appliances  
and equipment; that is experienced in such work; that is familiar  
with all precautions required; and that has complied with all the  
requirements of the authority having jurisdiction.”  
Abbreviations found in this Instruction manual include :  
• ANSI - American National Standards Institute  
• ASme - American Society of mechanical engineers  
gAmA - gas Appliance manufacturer’s Association  
• NeC - National electrical Code  
• NfPA - National fire Protection Association  
uL - underwriters Laboratory  
• CSA - Canadian Standards Association  
If you are not qualified (as defined by ANSI above) and licensed  
or certified as required by the authority having jurisdiction  
to perform a given task do not attempt to perform any of the  
procedures described in this manual. If you do not understand  
the instructions given in this manual do not attempt to perform  
any procedures outlined in this manual.  
Qualifications  
Qualified installer or serVice agency  
Installation and service of this water heater requires ability  
equivalent to that of a qualified Agency (as defined by ANSI  
6
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features and components  
the hydro cannon (self-cleaning system)  
electronic ignition control  
These units include The Hydro Cannon (Self-Cleaning System) each heater is equipped with a ignition module. The solid state  
installed in the front water inlet, See figure 1. The Hydro Cannon ignition control (figure 3), ignites the main burner by utilizing a  
inlet tube can only be used in the front water inlet connection. Do silicon nitride igniter. The silicon nitride igniter shuts off during  
not install the Hydro Cannon inlet tube in either the top or back inlet the heating cycle and the main burner flame is sensed through  
water connection. The Hydro Cannon must be oriented correctly for a remote flame sensor integral to the silicon nitride igniter  
proper function. There is a marked range on the pipe nipple portion assembly.  
of the Hydro Cannon, that must be aligned with the top of the inlet  
The ignition control will try to ignite the main burner three times  
spud. A label above the jacket hole has an arrow that will point to  
before lockout. Then it waits one hour before trying again to ignite  
the marked portion of the pipe nipple if the orientation is correct.  
the main burners. This is a continuous cycle.  
If the arrow does not point within the marked range on the pipe  
nipple, adjust the pipe nipple to correct. A pipe union is supplied  
with the Hydro Cannon to reduce the probability of misaligning the  
Hydro Cannon accidentally while tightening the connection to the  
inlet water supply line. Improper orientation of the Hydro Cannon  
can cause poor performance of the heater and can significantly  
reduce outlet water temperatures during heavy draws.  
note: the hydro cannon may have 1, 3 or 7 cross tubes.  
figure 1.  
ignition control board  
high limit switch  
figure 3.  
The digital thermostat (figure 2) contains the high limit (energy  
cutoff) switch. The high limit switch interrupts main burner gas  
flow should the water temperature reach 203°f (95°C).  
exhaust inducer (blower assy.)  
All models are equipped with an exhaust inducer. The inducer  
assists in drawing in fresh air to the unit for combustion and then  
assists in dispensing the combustion by-products into the venting  
leading outside.  
In the event of high limit switch operation, the appliance cannot  
be restarted unless the water temperature is reduced to  
approximately 120°f (49°C). The high limit reset button on the  
front of the control then needs to be depressed.  
The exhaust inducer is equipped with a gravity controlled damper  
to reduce the amount of heat loss through the flue, improving  
efficiency.  
Continued manual resetting of high limit control, preceded by  
higher than usual water temperature is evidence of high limit  
switch operation. The following is a possible reason for high limit  
switch operation:  
A malfunction in the thermostatic controls would allow the gas  
valve to remain open causing water temperature to exceed the  
thermostat setting. The water temperature would continue to  
rise until high limit switch operation.  
Contact your dealer or service agent if continued high limit switch  
operation occurs.  
exhaust inducer  
figure 4.  
uncrating  
The heater is shipped with the inducer already installed. The  
wiring conduit runs from the thermostat to the inducer. Before  
turning unit on, check to make sure the wiring conduit is securely  
plugged into the inducer.  
low gas pressure switch  
The Low gas Pressure Switch monitors the gas supply pressure.  
If the gas supply pressure drops below 5.2” W.C., the burners are  
extinguished (if the heater is running) or the heater will not start up.  
digital thermostat  
figure 2.  
7
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installation considerations  
rough in dimensions  
top  
outlet  
1 1/2” npt  
top  
inlet  
1 1/2” npt  
f
top View  
figure 5.  
front View  
back View  
table 1. rough-in-dimensions  
N71 120NE  
inches mm  
N81 154Ne  
N100 180NE  
N100 199NE  
N100 200NeS  
N100 250NE  
N100 275NE  
N85 310NE  
mm  
N85 366Ne  
inches mm  
N85 390NE  
model  
Dim.  
inches  
mm  
1727  
114  
inches  
mm  
1829  
114  
inches  
mm  
1829  
114  
1778  
1565  
521  
inches  
72  
mm  
1829  
114  
1778  
1565  
521  
inches  
mm  
1829  
114  
1778  
1565  
521  
inches  
mm  
1829  
114  
1778  
1565  
521  
inches  
inches  
73  
4 1/2  
72  
mm  
1854  
114  
A
B
C
D
E
F
G
H
I
63  
4 1/4  
1800  
108  
68  
4 1/2  
62  
72  
4 1/2  
70  
72  
4 1/2  
70  
61 5/8  
20 1/2  
21  
72  
4 1/2  
70  
61 5/8  
20 1/2  
21  
72  
4 1/2  
70  
61 5/8  
20 1/2  
21  
73  
41/2  
72  
62 1/2  
22 1/2  
21  
1854  
114  
1829  
1588  
572  
73  
4 1/2  
72  
62 1/2  
22 1/2  
21  
1854  
114  
1829  
1588  
572  
4 1/2  
70  
61 5/8  
20 1/2  
21  
59 1/2  
50 7/8  
19 11/16  
19  
1511  
1292  
500  
1575  
1362  
521  
1778  
1565  
521  
1829  
53 5/8  
20 1/2  
21  
61 5/8  
20 1/2  
21  
62 1/2 1588  
22 1/2  
21  
572  
533  
483  
533  
533  
533  
533  
533  
533  
533  
533  
3/4 NPT  
3/4 NPT  
3/4 NPT  
3/4 NPT  
3/4 NPT  
3/4 NPT  
3/4 NPT  
3/4 NPT  
1 NPT  
1 NPT  
51 7/8  
5
1318  
127  
54 5/8  
6
1387  
152  
61  
6
1549  
152  
61  
6
1549  
152  
61  
6
1549  
152  
61  
6
1549  
152  
61  
6
1549  
152  
63  
6
1600  
152  
63  
6
1600  
152  
63  
6
1600  
152  
J
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
27 3/4  
705  
K
L
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
2 NPT  
2 NPT  
2 NPT  
2 NPT  
2 NPT  
2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
1 1/2 NPT  
Approx.  
Shipping  
Weight  
STD  
Approx.  
Shipping  
Weight  
ASme  
550  
Ibs.  
550  
Ibs.  
249  
Kg.  
550  
Ibs.  
249  
Kg.  
660  
Ibs.  
660  
Ibs.  
299  
Kg.  
660  
Ibs.  
299  
Kg.  
720  
Ibs.  
327  
Kg.  
830  
Ibs.  
376  
Kg.  
830  
Ibs.  
376  
Kg.  
520 Ibs. 236 Kg.  
249 Kg.  
299 Kg.  
322 Kg.  
710  
Ibs.  
710  
Ibs.  
322  
Kg.  
710  
Ibs.  
322  
Kg.  
770  
Ibs.  
349  
Kg.  
880  
Ibs.  
399  
Kg.  
880  
Ibs.  
399  
Kg.  
TABLE 2. RECOVERY CAPACITIES, based on 80% efficiency  
u. S. gallons/Hr. and Liters/Hr. at TemPerATure rISe INDICATeD  
Input  
BTuH  
Input  
KW  
u.S.  
gal.  
Liters eff. %  
Deg. f  
Deg. C  
36  
20  
40  
22  
50  
28  
54  
60  
33  
70  
39  
72  
40  
80  
44  
90  
50  
100  
56  
108  
60  
110  
61  
120  
67  
126  
70  
130  
72  
140  
78  
30  
120000  
154000  
180000  
199000  
199000  
250000  
275000  
310000  
366000  
390000  
71  
81  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
gPH  
LPH  
321  
1214  
412  
1559  
481  
1822  
532  
2014  
532  
2014  
668  
2530  
735  
2783  
829  
3137  
978  
289  
1093  
371  
1403  
433  
1639  
479  
1813  
479  
1813  
602  
2277  
662  
2505  
746  
2824  
881  
231  
874  
296  
1122  
346  
1312  
383  
1450  
383  
1450  
481  
1822  
529  
2004  
597  
214  
810  
274  
1039  
321  
1214  
355  
1343  
355  
1343  
446  
1687  
490  
1855  
553  
192  
729  
247  
935  
289  
1093  
319  
1208  
319  
1208  
401  
1518  
441  
1670  
497  
1882  
587  
2222  
626  
165  
625  
212  
802  
247  
937  
274  
1036  
274  
1036  
344  
1301  
378  
1431  
426  
1613  
503  
1905  
536  
160  
607  
206  
779  
241  
911  
266  
1007  
266  
1007  
334  
1265  
368  
1392  
414  
1569  
489  
1852  
521  
144  
546  
185  
701  
217  
820  
239  
906  
239  
906  
301  
1139  
331  
1252  
373  
1412  
440  
1667  
469  
1776  
128  
486  
165  
623  
192  
729  
213  
806  
213  
806  
267  
1012  
294  
1113  
332  
1255  
391  
1482  
417  
1579  
115  
437  
148  
561  
173  
656  
192  
725  
192  
725  
241  
911  
265  
1002  
298  
1129  
352  
1333  
375  
1421  
107  
405  
137  
520  
160  
607  
177  
671  
177  
671  
223  
843  
245  
928  
276  
1046  
326  
1235  
348  
1316  
105  
397  
135  
510  
157  
596  
174  
659  
174  
659  
219  
828  
241  
911  
271  
1027  
320  
1212  
341  
1292  
96  
92  
89  
82  
N71 120NE  
N81 154Ne  
N100 180NE  
N100 199NE  
N100 200NeS  
N100 250NE  
N100 275NE  
N85 310NE  
N85 366Ne  
N85 390NE  
80  
35  
45  
269  
364  
124  
468  
144  
546  
160  
604  
160  
604  
201  
759  
221  
835  
249  
941  
294  
1111  
313  
347  
118  
445  
137  
520  
152  
575  
152  
575  
191  
723  
210  
795  
237  
896  
280  
336  
114  
432  
133  
504  
147  
558  
147  
558  
185  
701  
204  
771  
230  
869  
271  
312  
106  
401  
124  
468  
137  
518  
137  
518  
172  
651  
189  
716  
213  
807  
252  
952  
268  
80  
307  
100  
100  
100  
100  
100  
85  
80  
53  
379  
80  
58  
379  
80  
58  
379  
80  
73  
379  
80  
81  
379  
80  
91  
322  
2259  
705  
2667  
751  
2092  
652  
2469  
695  
85  
80  
107  
114  
322  
3704  
1043  
3947  
3334  
938  
1058 1026  
298 289  
1128 1093 1015  
85  
80  
322  
3552  
2842  
2631  
2368  
2030  
1973  
1184  
table 3. gas and electrical characteristics  
gas Supply Pressure  
model  
Type of Gas  
Natural  
Minimum  
Maximum  
gas manifold Pressure  
Volts/Hz  
120/60  
Amperes  
All models  
5.2" W.C. (1.3 kPa) 14" W.C. (3.48 kPa)  
3.5" W.C. (0.87 kPa)  
<5  
8
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installation considerations  
THe HeATer muST NoT Be LoCATeD IN AN AreA WHere IT  
WILL Be SuBJeCT To freeZINg.  
locating the water heater  
LoCATe IT NeAr A fLoor DrAIN. THe HeATer SHouLD Be  
LoCATeD IN AN AreA WHere LeAKAge from HeATer or  
CoNNeCTIoNS WILL NoT reSuLT IN DAmAge To ADJACeNT  
AreA or To LoWer fLoorS of THe STruCTure.  
CAUTION  
Property Damage Hazard  
All water heaters eventually leak.  
WHeN SuCH LoCATIoNS CANNoT Be AVoIDeD, A SuITABLe  
DrAIN PAN SHouLD Be INSTALLeD uNDer HeATer. Such  
pans should be fabricated with sides at least 2” deep, with length  
and width at least 2” greater than diameter of heater and must be  
piped to an adequate drain. Pan must not restrict combustion air flow.  
Do not install without adequate drainage.  
When installing the heater, consideration must be given to proper  
location. Location selected should be as close to the stack or chimney  
as practicable, with adequate air supply and as centralized with the  
piping system as possible.  
clearances  
This water heater is approved for installation on combustible  
flooring (with NSf leg kit #9003425205) in an alcove when  
minimum clearance from any combustion construction are followed  
as indicated in figure 6 and Table 4.  
Fire or Explosion Hazard  
Do not store or use gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
Inallinstallationstheminimumcombustibleclearancesfromventpiping  
shall be 6” (152mm). Vent piping passing through a combustible wall  
or ceiling must be a continuous run (no joints) and retain 6”  
(152mm) clearance unless an approved reducing thimble is used.  
Avoid all ignition sources if you smell gas.  
Do not expose water heater controls to excessive gas  
pressure.  
A service clearance of 24” (610mm) should be maintained from  
serviceable parts, such as relief valves, flue baffles, thermostats,  
cleanout openings or drain valves.  
Use only the gas shown on the water heater rating label.  
Maintain required clearances to combustibles.  
Keep ignition sources away from faucets after extended  
periods of non-use.  
The units are approved for installation with side, rear and ceiling  
clearances as indicated below:  
table 4.  
Read instruction manual before  
installing, using or servicing  
water heater.  
minimum clearances to combustibles in inches (mm)  
model  
“a” right side “b” left side  
“c” back  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
6” 152 mm  
6” 152 mm  
3” 76 mm  
“d” ceiling  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
n71 120ne  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
6” 152 mm  
6” 152 mm  
3” 76 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
2” 51 mm  
6” 152 mm  
6” 152 mm  
3” 76 mm  
n81 154ne  
n100 180ne  
n100 199ne  
n100 200nes/a  
n100 250ne/a  
n100 275ne/a  
n85 310ne/a  
n85 366ne/a  
n85 390ne/a  
THere IS A rISK IN uSINg fueL BurNINg APPLIANCeS SuCH  
AS gAS WATer HeATerS IN roomS, gArAgeS or oTHer  
AreAS WHere gASoLINe, oTHer fLAmmABLe LIquIDS or  
eNgINe DrIVeN equIPmeNT or VeHICLeS Are SToreD,  
oPerATeD or rePAIreD. fLAmmABLe VAPorS Are HeAVY  
AND TrAVeL ALoNg THe fLoor AND mAY Be IgNITeD BY THe  
HeATer’S IgNITer or mAIN BurNer fLAmeS CAuSINg fIre  
or eXPLoSIoN. Some LoCAL CoDeS PermIT oPerATIoN of  
gAS APPLIANCeS IN SuCH AreAS If THeY Are INSTALLeD 18”  
or more ABoVe THe fLoor. THIS mAY reDuCe THe rISK If  
LoCATIoN IN SuCH AN AreA CANNoT Be AVoIDeD.  
table 5.  
Do NoT INSTALL THIS WATer HeATer DIreCTLY oN A  
CArPeTeD fLoor. A fIre HAZArD mAY reSuLT. Instead the  
water heater must be placed on a metal or wood panel extending  
beyond the full width and depth by at least 3 inches in any direction.  
If the heater is installed in a carpeted alcove, the entire floor shall  
be covered by the panel. Also, see the DrAININg requirements in  
mAINTeNANCe Section.  
minimum clearances to non-combustible construction  
model  
“a” right side  
0” 0 mm  
“b” left side  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
3” 76 mm  
0” 0 mm  
0” 0 mm  
“c” back  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
0” 0 mm  
3” 76 mm  
0” 0 mm  
0” 0 mm  
“d” ceiling  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
12” 305 mm  
n71 120ne  
n81 154ne  
0” 0 mm  
n100 180ne  
n100 199ne  
n100 200nes/a  
n100 250ne/a  
n100 275ne/a  
n85 310ne/a  
n85 366ne/a  
n85 390ne/a  
0” 0 mm  
0” 0 mm  
THe HeATer SHALL Be LoCATeD or ProTeCTeD So IT IS NoT  
SuBJeCT To PHYSICAL DAmAge BY A moVINg VeHICLe.  
0” 0 mm  
0” 0 mm  
fLAmmABLe ITemS, PreSSurIZeDCoNTAINerSorANYoTHer  
PoTeNTIALfIreHAZArDouSArTICLeSmuSTNeVer Be PLACeD  
oN or ADJACeNT To THe HeATer. oPeN CoNTAINerS or  
fLAmmABLe mATerIAL SHouLD NoT Be SToreD or uSeD  
IN THe SAme room WITH THe HeATer.  
0” 0 mm  
3” 76 mm  
0” 0 mm  
0” 0 mm  
9
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insulation blanket  
Breathing Hazard - Carbon Monoxide Gas  
Do not obstruct water heater air intake  
with insulating blanket.  
Gas and carbon monoxide detectors  
are available.  
Install water heater in accordance with  
the instruction manual.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
Insulation blankets are available to the general public for external  
use on gas water heaters but are not necessary with these  
products. The purpose of an insulation blanket is to reduce the  
standby heat loss encountered with storage tank heaters. The  
water heaters covered by this manual meet or exceed the energy  
Policy Act standards with respect to insulation and standby heat  
loss requirements, making an insulation blanket unnecessary.  
Should you choose to apply an insulation blanket to this  
heater, you should follow these instructions. See the features  
and Components section of this manual for identification of  
components mentioned below. failure to follow these instructions  
can restrict the air flow required for proper combustion, potentially  
resulting in fire, asphyxiation, serious personal injury or death.  
figure 6.  
do not apply insulation to the top of the water heater, as  
installation on combustible flooring  
this will interfere with safe operation of the draft hood.  
do not cover the gas valve, thermostat or the Temperature-  
Pressure relief Valve.  
do not allow insulation to come within 2” (5 cm) of the  
burners, to prevent blockage of combustion air flow to the  
burners.  
All units are approved for installations on combustible flooring  
when installed with NSf leg kit number 9003425205.  
do not allow insulation to come within 9 inches (23 cm)  
of floor, (within 2 inches (5 cm) of bottom cover) to prevent  
blockage of combustion air flow to the burners..  
do not cover the instruction manual. Keep it on the side of  
the water heater or nearby for future reference.  
do obtain new warning and instruction labels from the  
manufacturer for placement on the blanket directly over the  
existing labels.  
do inspect the insulation blanket frequently to make certain  
it does not sag, thereby obstructing combustion air flow.  
hard water  
Where hard water conditions exist, water softening or the  
threshold type of water treatment is recommended. This will  
protect the dishwashers, coffee urns, water heaters, water piping  
and other equipment.  
See the maintenance Section in this manual for sediment and  
lime scale removal procedures.  
circulation pumps  
figure 7.  
A circulating pump is used when a system requires a circulating  
loop or there is a storage tank used in conjunction with the water  
heater. See Water Piping Diagrams in this manual for installation  
location of circulating pumps.  
1. unit needs to be lifted in a way not to damage unit or laid  
on it’s side to access the bottom of the legs.  
2. Slide leg extension under leg and the bolt up through the  
bottom hole located in the bottom of the leg.  
See the Circulation Pump Wiring Diagrams in this manual for  
electrical hookup information. Install in accordance with the  
current edition of the National electrical Code, NfPA 70 or the  
Canadian electrical Code, CSA C22.1.  
3. once in place, screw nut down and secure.  
4. front of leg should line up with front of leg extension as  
shown to make sure weight of unit is distributed through the  
leg extension.  
All-bronze circulators are recommended for used with commercial  
water heaters.  
10  
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Some circulating pumps are manufactured with sealed bearings  
and do not require further lubrication. Some circulating pumps  
must be periodically oiled. refer to the pump manufacturer’s  
instructions for lubrication requirements.  
Breathing Hazard - Carbon Monoxide Gas  
CIRCULATING PUMP WIRING DIAGRAM  
STORAGE TANK OR BUILDING RECIRCULATION  
Under no circumstances should  
the input exceed the rate shown  
on the water heater’s rating label.  
FIELD SUPPLIED TEMPERATURE CONTROL  
INSTALLED IN THE STORAGE TANK  
OR CIRCULATING LOOP RETURN LINE  
NOTE: USE SEPARATE 120 VAC POWER  
SUPPLY FOR PUMP CIRCUIT. DO NOT  
SHARE POWER WITH APPLIANCE AS THIS  
MAY CAUSE ELECTRICAL LINE NOISE AND  
LEAD TO ERRATIC CONTROL SYSTEM  
Overfiring could result in damage to  
the water heater and sooting.  
OPERATION.  
Gas and carbon monoxide detectors  
are available.  
L1 HOT  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
120 VAC  
POWER  
CIRC  
PUMP  
MOTOR  
L2 NEUTRAL  
INSTALLATIoNS ABoVe 2000 feeT (610 meTerS) requIre  
rePLACemeNT of BurNer orIfICeS IN ACCorDANCe  
WITH CurreNT eDITIoN of THe NATIoNAL fueL gAS  
CoDe (ANSI Z223.1). for CANADIAN INSTALLATIoNS  
CoNSuLT CANADIAN INSTALLATIoNS CoDe CAN/CSA  
B149.1. fAILure To rePLACe orIfICeS WILL reSuLT  
IN ImProPer AND INeffICIeNT oPerATIoN of THe  
APPLIANCe reSuLTINg IN THe ProDuCTIoN of  
INCreASeD LeVeLS of CArBoN moNoXIDe gAS IN  
eXCeSS of SAfe LImITS WHICH CouLD reSuLT IN  
SerIouS PerSoNAL INJurY or DeATH.  
figure 8.  
CIRCULATING PUMP WIRING DIAGRAM  
DISHWASHER LOOP WITH TOGGLE SWITCH  
DISHWASHER  
TOGGLE  
FIELD SUPPLIED TEMPERATURE  
CONTROL INSTALLED IN THE  
SWITCH  
CIRCULATING LOOP RETURN LINE  
NOTE: USE SEPARATE 120 VAC POWER  
SUPPLY FOR PUMP CIRCUIT. DO NOT  
SHARE POWER WITH APPLIANCE AS THIS  
MAY CAUSE ELECTRICAL LINE NOISE AND  
LEAD TO ERRATIC CONTROL SYSTEM  
OPERATION.  
L1 HOT  
You should contact your gas supplier for any specific changes  
which may be required in your area.  
120 VAC  
POWER  
CIRC  
PUMP  
As elevation above sea level is increased, there is less oxygen  
per cubic foot of air. Therefore, the heater input rate should be  
reduced at high altitudes for satisfactory operation with the  
reduced oxygen supply. failure to make this reduction would  
result in an over firing of the heater causing sooting, poor  
combustion and/or unsatisfactory heater performance.  
MOTOR  
L2 NEUTRAL  
figure 9.  
high altitude installations  
ratings specified by manufacturers for most appliances apply  
for elevations up to 2000 feet (610m). for elevations above 2000  
feet (610), ratings must be reduced at the rate of 4% for each  
1000 feet (305m) above sea level. for example, if a heater is  
rated at 78,000 Btuh (22.9 Kwh) at sea level, to rate the heater  
at 4000 feet (1219m), you subtract 4 (once for each thousand  
feet) x.04 (4% input reduction) x 78,000 (original rating) from the  
original rating.  
Fire and Explosion Hazard  
Under no circumstances should the  
input exceed the rate shown on the  
water heater’s rating label.  
Overfiring could result in fire or  
explosion.  
Gas and carbon monoxide detectors are  
available.  
Therefore, to calculate the input rating at 4,000 feet (1219m):  
4 x .04 x 78,000 = 12,480 Btuh (3.7 Kwh), 78,000 (22.9 Kwh) -  
12,480 (3.7 Kwh) = 65,520 Btuh (19.2 Kwh). At 6000 feet (1829m)  
the correct input rating should be 59,280 Btuh (17.4 Kwh).  
11  
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installation reQuirements  
water temperature control and mixing ValVes  
gas pressure reQuirements  
All models require a minimum gas supply pressure of 5.2”  
W.C. The minimum supply pressure is measured while gas  
is not flowing (static pressure) AND while gas is flowing  
(dynamic pressure). The supply pressure (static and dynamic)  
should never fall below 5.2” W.C. The supply pressure should  
be measured with all gas fired appliances connected to the  
common main firing at full capacity. If the supply pressure  
drops more than 1.5” W.C. as gas begins to flow to the water  
heater then the supply gas system including the gas line and/  
or the gas regulator may be restricted or undersized. See  
Supply gas regulator section and gas Piping section of this  
manual. The low gas pressure switch will shut down the water  
heater if the supply gas pressure drops below the minimum  
allowable value.  
Water temperature over 125°F (52°C)  
can cause severe burns instantly  
resulting in severe injury or death.  
Children, the elderly and the  
physically or mentally disabled are at  
highest risk for scald injury.  
Feel water before bathing or  
showering.  
Temperature limiting devices such as  
mixing valves must be installed  
when required by codes and to  
ensure safe temperatures at fixtures.  
Water heated to a temperature which will satisfy clothes  
washing, dish washing, and other sanitizing needs can scald  
and cause permanent injury upon contact. Short repeated  
heating cycles caused by small hot water uses can cause  
temperatures at the point of use to exceed the water heater’s  
temperature setting by up to 20°f (11°C).  
The gas valve on all models has a maximum gas supply  
pressure limit of 14" W.C. If a supply gas regulator is  
installed on the gas supply line, the maximum recommended  
pressure for the regulated gas supply is 11" W.C. The  
maximum supply pressure is measured while gas is not  
flowing (static pressure) AND while gas is flowing (dynamic  
pressure).  
Some people are more likely to be permanently injured by  
hot water than others. These include the elderly, children, the  
infirm and the physically/mentally disabled. Table 6 shows  
the approximate time-to-burn relationship for normal adult  
skin. If anyone using hot water provided by the water heater  
being installed fits into one of these groups or if there is a  
local code or state law requiring a certain water temperature  
at the point of use, then special precautions must be taken.  
supply gas regulator  
The water heater covered by this manual may require the  
installation of a supply gas regulator. If the supply gas pressure  
exceeds 14 inches W.C. a supply gas regulator must be used.  
If the gas supply pressure exceeds 14" W.C. in a multiple  
water heater installation, each water heater must have its  
own supply gas regulator. If required, the supply gas regulator  
shall be rated at or above the Btu/hr input rating of the water  
heater it supplies. If a supply gas regulator is installed on the  
gas supply line, the maximum recommended pressure for the  
regulated gas supply is 11" W.C.  
In addition to using the lowest possible temperature setting  
that satisfies the demand of the application a mixing Valve  
should be installed at the water heater (see figure 10) or at the  
hot water taps to further reduce system water temperature.  
mixingvalvesareavailableatplumbingsupplystores. Consult  
a qualified Installer or Service Agency. follow mixing valve  
manufacturer’s instructions for installation of the valves.  
Supply gas regulators shall have inlet and outlet connections  
not less than the minimum supply gas line size for the water  
heater they serve as shown in Table 9. The maxitrol 325-7L or  
equivalent is recommended.  
table 6.  
Time to Produce 2nd & 3rd  
Water Temperature  
Degree Burns on Adult Skin  
180°f (82°C)  
170°f (77°C)  
160°f (71°C)  
150°f (66°C)  
140°f (60°C)  
130°f (54°C)  
120°f (49°C)  
Nearly instantaneous  
Nearly instantaneous  
About 1/2 second  
power supply  
The water heaters covered in this manual require a 120  
VAC, 1Ø (single phase), 60Hz, 15 amp power supply and  
must also be electrically grounded in accordance with local  
codes or, in the absence of local codes, with the National  
electrical Code, ANSI/NfPA 70 or the Canadian electrical  
Code, CSA C22.1.  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
More than 5 minutes  
12  
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A properly sized thermal expansion tank must be installed on  
all closed systems to control the harmful effects of thermal  
expansion. Contact a local plumbing service agency to have a  
thermal expansion tank installed.  
dishwashing machines  
All dishwashing machines meeting the National Sanitation  
foundation requirements are designed to operate with water  
flow pressures between 15 and 25 pounds per square inch  
(103 kPa and 173 kPa). flow pressures above 25 pounds  
per square inch (173 kPa), or below 15 pounds per square  
inch (103 kPa), will result in improperly sanitized dishes.  
Where pressures are high, a water pressure reducing or flow  
regulating control valve should be used in the 180°f (82°C)  
line to the dishwashing machine and should be adjusted to  
deliver water pressure between these limits.  
See Water Line Connections on page 19 and the Water Piping  
Diagrams beginning on page 34.  
temperature-pressure relief ValVe  
Explosion Hazard  
HOT WATER  
OUTLET  
Temperature-Pressure Relief Valve  
must comply with ANSI Z21.22-  
CSA 4.4 and ASME code.  
12” TO 15”  
(30-38 cm)  
Properly sized temperature-  
pressure relief valve must be  
installed in opening provided.  
TEMPERED WATER  
OUTLET  
Can result in overheating and  
excessive tank pressure.  
CHECK  
VALVE  
COLD  
WATER  
INLET  
Can cause serious injury or death.  
MIXING  
VALVE  
CHECK  
VALVE  
This water heater is provided with a properly rated/sized and  
certified combination Temperature-Pressure relief Valve (T&P  
valve) by the manufacturer. The valve is certified by a nationally  
recognized testing laboratory that maintains periodic inspection  
of production of listed equipment of materials as meeting the  
requirements for relief Valves for Hot Water Supply Systems,  
ANSI Z21.22 • CSA 4.4, and the code requirements of ASme.  
TO TANK  
INLET  
figure 10.  
The National Sanitation foundation also recommends circulation  
of 180°f (82°C) water. Where this is done, the circulation should  
be very gentle so that it does not cause any unnecessary  
turbulence inside the water heater. The circulation should be just  
enough to provide 180°f (82°C) water at the point of take-off to  
the dishwashing machine.  
If replaced, the new T&P valve must meet the requirements  
of local codes, but not less than a combination Temperature-  
Pressure relief Valve rated/sized and certified as indicated in  
the above paragraph. The new valve must be marked with a  
maximum set pressure not to exceed the marked hydrostatic  
working pressure of the water heater (150 psi = 1,035 kPa) and  
a discharge capacity not less than the water heater Btu/hr or kW  
input rate as shown on the water heater’s model rating label.  
Adjust flow by throttling a full port ball valve installed in the  
circulating line on the outlet side of the pump. Never throttle flow  
on the suction side of a pump. See Water Piping Diagrams in  
this manual.  
NoTe: In addition to the factory installed Temperature-Pressure  
relief Valve on the water heater, each remote storage tank that  
may be installed and piped to a water heating appliance must also  
have its own properly sized, rated and approved Temperature-  
Pressure relief Valve installed. Call the toll free technical  
support phone number listed on the back cover of this manual  
for technical assistance in sizing a Temperature-Pressure relief  
Valve for remote storage tanks.  
closed water systems  
Water supply systems may, because of code requirements  
or such conditions as high line pressure, among others, have  
installed devices such as pressure reducing valves, check  
valves, and back flow preventers. Devices such as these cause  
the water system to be a closed system.  
for safe operation of the water heater, the Temperature-Pressure  
relief Valve must not be removed from its designated opening  
nor plugged. The Temperature-Pressure relief Valve must be  
installed directly into the fitting of the water heater designed for the  
relief valve. Install discharge piping so that any discharge will exit  
the pipe within 6 inches (15.2 cm) above an adequate floor drain,  
or external to the building. In cold climates it is recommended  
that it be terminated at an adequate drain inside the building. Be  
certain that no contact is made with any live electrical part. The  
discharge opening must not be blocked or reduced in size under  
any circumstances. excessive length, over 30 feet (9.14 m), or  
use of more than four elbows can cause restriction and reduce  
the discharge capacity of the valve.  
thermal expansion  
As water is heated, it expands (thermal expansion). In a closed  
system the volume of water will grow when it is heated. As the  
volume of water grows there will be a corresponding increase  
in water pressure due to thermal expansion. Thermal expansion  
can cause premature tank failure (leakage). This type of failure  
is not covered under the limited warranty. Thermal expansion  
can also cause intermittent Temperature-Pressure relief Valve  
operation: water discharged from the valve due to excessive  
pressure build up. This condition is not covered under the limited  
warranty. The Temperature-Pressure relief Valve is not intended  
for the constant relief of thermal expansion.  
13  
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No valve or other obstruction is to be placed between the regarding the Temperature-Pressure relief Valve call the toll  
Temperature-Pressure relief Valve and the tank. Do not connect free number listed on the back cover of this manual for technical  
discharge piping directly to the drain unless a 6” (15.2 cm) assistance.  
air gap is provided. To prevent bodily injury, hazard to life, or  
property damage, the relief valve must be allowed to discharge  
contaminated air  
water in adequate quantities should circumstances demand. If  
the discharge pipe is not connected to a drain or other suitable  
means, the water flow may cause property damage.  
Breathing Hazard - Carbon Monoxide Gas  
CAUTION  
Install water heater in accordance with  
the Instruction Manual and NFPA 54 or  
Water Damage Hazard  
CAN/CSA-B149.1.  
To avoid injury, combustion and ventilation  
Temperature-Pressure Relief Valve discharge  
pipe must terminate at adequate drain.  
air must be taken from outdoors.  
Do not place chemical vapor emitting  
products near water heater.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
t&p Valve discharge pipe requirements:  
• Shall not be smaller in size than the outlet pipe size of the  
valve, or have any reducing couplings or other restrictions.  
Corrosion of the flue ways and vent system may occur if air for  
combustion contains certain chemical vapors. Such corrosion  
may result in failure and risk of asphyxiation.  
• Shall not be plugged or blocked.  
• Shall not be exposed to freezing temperatures.  
• Shall be of material listed for hot water distribution.  
Combustion air that is contaminated can greatly diminish the life  
span of the water heater and water heater components such as  
hot surface igniters and burners. Propellants of aerosol sprays,  
beauty shop supplies, water softener chemicals and chemicals  
used in dry cleaning processes that are present in the combustion,  
ventilation or ambient air can cause such damage.  
• Shall be installed so as to allow complete drainage of both  
the Temperature-Pressure relief Valve and the discharge  
pipe.  
must terminate a maximum of six inches above a floor  
drain or external to the building. In cold climates, it is  
recommended that the discharge pipe be terminated at an  
adequate drain inside the building.  
Do not store products of this sort near the water heater. Air which  
is brought in contact with the water heater should not contain any  
of these chemicals. If necessary, uncontaminated air should be  
obtained from remote or outdoor sources. The limited warranty  
is voided when failure of water heater is due to a corrosive  
atmosphere. (See limited warranty for complete terms and  
conditions).  
• Shall not have any valve or other obstruction between the  
relief valve and the drain.  
Burn hazard.  
air reQuirements  
Hot water discharge.  
Keep clear of Temperature-  
Pressure Relief Valve  
discharge outlet.  
Breathing Hazard - Carbon Monoxide Gas  
Install water heater in accordance with  
the Instruction Manual and NFPA 54 or  
CAN/CSA-B149.1.  
To avoid injury, combustion and ventilation  
air must be taken from outdoors.  
Do not place chemical vapor emitting  
products near water heater.  
The Temperature-Pressure Relief Valve must be manually  
operated at least twice a year. Caution should be taken to ensure  
that (1) no one is in front of or around the outlet of the Temperature-  
Pressure relief Valve discharge line, and (2) the water manually  
discharged will not cause any bodily injury or property damage  
because the water may be extremely hot. If after manually  
operating the valve, it fails to completely reset and continues to  
release water, immediately close the cold water inlet to the water  
heater, follow the draining instructions in this manual, and replace  
the Temperature-Pressure relief Valve with a properly rated/sized  
new one.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
for safe operation an adequate supply of fresh uncontaminated  
air for combustion and ventilation must be provided.  
An insufficient supply of air can cause recirculation of combustion  
products resulting in contamination that may be hazardous to  
life. Such a condition often will result in a yellow, luminous burner  
flame, causing sooting of the combustion chamber, burners and  
flue tubes and creates a risk of asphyxiation.  
note: The purpose of a Temperature-Pressure Relief Valve is  
to prevent excessive temperatures and pressures in the storage  
tank. The T&P valve is not intended for the constant relief of  
thermal expansion. A properly sized thermal expansion tank must  
be installed on all closed systems to control thermal expansion,  
see Closed Water Systems and Thermal expansion on page 12.  
Do not install the water heater in a confined space unless an  
adequate supply of air for combustion and ventilation is brought  
in to that space using the methods described in the Confined  
Space section that follows.  
If you do not understand these instructions or have any questions  
14  
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Never obstruct the flow of ventilation air. If you have any doubts openings must be installed to provide fresh air for combustion,  
or questions at all, call your gas supplier. failure to provide the ventilation and dilution in confined spaces. The required size for  
proper amount of combustion air can result in a fire or explosion the openings is dependent on the method used to provide fresh  
and cause property damage, serious bodily injury or death.  
air to the confined space AND the total Btu/hr input rating of all  
appliances installed in the space.  
unconfined space  
exhaust fans  
An unconfined Space is one whose volume IS NoT LeSS THAN  
50 cubic feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the  
total input rating of all appliances installed in the space. rooms  
communicating directly with the space, in which the appliances  
are installed, through openings not furnished with doors, are  
considered a part of the unconfined space.  
Where exhaust fans are installed, additional air shall be provided  
to replace the exhausted air. When an exhaust fan is installed  
in the same space with a water heater, sufficient openings to  
provide fresh air must be provided that accommodate the  
requirements for all appliances in the room and the exhaust fan.  
undersized openings will cause air to be drawn into the room  
through the water heater’s vent system causing poor combustion.  
Sooting, serious damage to the water heater and the risk of fire  
or explosion may result. It can also create a risk of asphyxiation.  
makeup air requirements for the operation of exhaust fans,  
kitchen ventilation systems, clothes dryers and fireplaces shall  
also be considered in determining the adequacy of a space to  
provide combustion, ventilation and dilution air.  
louVers and grilles  
unusually tight construction  
The free areas of the fresh air openings in the instructions that  
follow do not take in to account the presence of louvers, grilles or  
screens in the openings.  
In unconfined spaces in buildings, infiltration may be adequate to  
provide air for combustion, ventilation and dilution of flue gases.  
However, in buildings of unusually tight construction (for example,  
weather stripping, heavily insulated, caulked, vapor barrier, etc.)  
additional air must be provided using the methods described in  
the Confined Space section that follows.  
The required size of openings for combustion, ventilation and  
dilution air shall be based on the “net free area” of each opening.  
Where the free area through a design of louver or grille or screen  
is known, it shall be used in calculating the size of opening  
required to provide the free area specified. Where the louver and  
grille design and free area are not known, it shall be assumed  
that wood louvers will have 25% free area and metal louvers and  
grilles will have 75% free area. Non motorized louvers and grilles  
shall be fixed in the open position.  
confined space  
A Confined Space is one whose volume IS LeSS THAN 50 cubic  
feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the total input  
rating of all appliances installed in the space.  
Venting installation  
Do not connect the heater to a common vent or chimney with  
solid fuel burning equipment. This practice is prohibited by  
many local building codes as is the practice of venting gas  
fired equipment to the duct work of ventilation systems.  
Venting  
THe INSTruCTIoNS IN THIS SeCTIoN oN VeNTINg muST  
Be foLLoWeD To AVoID CHoKeD ComBuSTIoN or  
reCIrCuLATIoN of fLue gASeS. SuCH CoNDITIoNS  
CAuSe SooTINg or rISKS of fIre AND ASPHYXIATIoN.  
Heater must be protected from freezing downdrafts.  
remove all soot or other obstructions from the chimney that will  
retard a free draft.  
Type B venting is recommended with these heaters. for typical  
venting application see TeCHNICAL DATA VeNTINg on pages  
17 and 18.  
figure 11.  
figure 12.  
This water heater must be vented in compliance with all local  
codes, the current revision of the National fuel gas Code (ANSI-  
Z223.1) and with the Category I Venting Tables.  
Where a separate vent connection is not available and the vent  
pipe from the heater must be connected to a common vent with  
an oil burning furnace, the vent pipe should enter the smaller  
common vent or chimney at a point above the large vent pipe.  
If any part of the vent system are exposed to ambient temperatures  
below 40°f it must be insulated to prevent condensation.  
15  
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multiple heater manifold  
outdoor air through one opening  
figure 13 and tables on pages 17 and 18 should be used for  
horizontally manifolding two or more heaters.  
figure 15.  
Alternatively a single permanent opening, commencing within 12  
inches (300 mm) of the top of the enclosure, shall be provided.  
See figure 14. The water heater shall have clearances of at  
least 1 inch (25 mm) from the sides and back and 6 inches (l50  
mm) from the front of the appliance. The opening shall directly  
communicate with the outdoors or shall communicate through a  
vertical or horizontal duct to the outdoors or spaces that freely  
communicate with the outdoors and shall have a minimum free  
area of the following:  
figure 13.  
fresh air openings for confined spaces  
The following instructions shall be used to calculate the size,  
number and placement of openings providing fresh air for  
combustion, ventilation and dilution in confined spaces. The  
illustrations shown in this section of the manual are a reference  
for the openings that provide fresh air into confined spaces  
only. Do NoT refer to these illustrations for the purpose of vent  
installation. See Venting Installation on page 14 for complete  
venting installation instructions.  
1. 1 square inch per 3000 Btu/hr (700 mm2 per kW) of the total input  
rating of all appliances located in the enclosure, and  
2. Not less than the sum of the areas of all vent connectors in the space.  
outdoor air through two horiZontal ducts  
outdoor air through two openings  
figure 16.  
The confined space shall be provided with two permanent  
horizontal ducts, one commencing within 12 inches (300 mm) of  
the top and one commencing within 12 inches (300 mm) of the  
bottom of the enclosure. The horizontal ducts shall communicate  
directly with the outdoors. See figure 16.  
figure 14.  
The confined space shall be provided with two permanent  
openings, one commencing within 12 inches (300 mm) of the top  
and one commencing within 12 inches (300 mm) of the bottom of  
the enclosure. The openings shall communicate directly with the  
outdoors. See figure 14.  
each duct opening shall have a minimum free area of 1 square  
inch per 2,000 Btu/hr (1100 mm2 per kW) of the aggregate input  
rating of all appliances installed in the enclosure.  
each opening shall have a minimum free area of 1 square inch  
per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input rating  
of all appliances installed in the enclosure. each opening shall  
not be less than 100 square inches (645 cm2).  
When ducts are used, they shall be of the same cross sectional  
area as the free area of the openings to which they connect.  
The minimum dimension of rectangular air ducts shall be not less  
than 3 inches.  
16  
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When ducts are used, they shall be of the same cross sectional  
area as the free area of the openings to which they connect.  
The minimum dimension of rectangular air ducts shall be not less  
than 3 inches.  
outdoor air through two Vertical ducts  
The illustrations shown in this section of the manual are a  
reference for the openings that provide fresh air into confined  
spaces only.  
air from other indoor spaces  
do not refer to these illustrations for the purpose of vent  
installation. See Venting Installation on page 14 for complete  
venting installation instructions.  
figure 18.  
The confined space shall be provided with two permanent  
openings, one commencing within 12 inches (300 mm) of the top  
and one commencing within 12 inches (300 mm) of the bottom of  
the enclosure. See figure 18.  
figure 17.  
The confined space shall be provided with two permanent vertical  
ducts, one commencing within 12 inches (300 mm) of the top and  
one commencing within 12 inches (300 mm) of the bottom of the  
enclosure. The vertical ducts shall communicate directly with the  
outdoors. See figure 17.  
each opening shall communicate directly with an additional  
room(s) of sufficient volume so that the combined volume of all  
spaces meets the criteria for an unconfined Space.  
each opening shall have a minimum free area of 1 square inch  
per 1,000 Btu/hr (1100 mm2 per kW) of the aggregate input rating  
of all appliances installed in the enclosure. each opening shall  
not be less than 100 square inches (645 cm2).  
each duct opening shall have a minimum free area of 1 square  
inch per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input  
rating of all appliances installed in the enclosure.  
17  
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table 7. technical data Venting  
type b gas Vent  
multiple gas fired tank-type heaters  
When venting multiple tank type heaters using Type B vent  
pipe, follow the installation diagram (figure 13) and tables  
below which give sizing and data based upon NfPA 54/ANSI  
Z223. 1992.  
model n71120ne  
input: 120,000 btu/hr  
Vent connector size: 5 inches  
input btu/hr  
total Vent height (feet)  
6
6
8
10  
15  
20  
30  
50  
100  
5
rise  
Vent connector diameter (inches)  
120,000  
1 ft.  
6
5
5
5
5
5
120,000  
120,000  
2 ft.  
3 ft.  
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
number of  
combined input  
heaters  
in thousands of btu/hr  
manifold and common Vent diameter (inches)  
240,000  
360,000  
480,000  
2
3
4
7
8
9
7
8
9
6
7
9
6
7
8
6
7
8
6
6
7
6
6
7
6
6
6
model n81154ne  
input: 154,000 btu/hr  
total Vent height (feet)  
10 15 20  
Vent connector size: 6 inches  
6
8
30  
50  
100  
input btu/hr  
154,000  
rise  
Vent connector diameter (inches)  
1 ft.  
2 ft.  
3 ft.  
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
154,000  
154,000  
number of  
combined input  
heaters  
in thousands of btu/hr  
manifold and common Vent diameter (inches)  
2
3
308,000  
462,000  
616,000  
7
8
9
7
8
9
6
7
9
6
7
8
6
7
8
6
6
7
6
6
7
6
6
6
4
model n100-180, 199, 200  
input: 180,000 and 199,000 btu/hr  
Vent connector size: 6 inches  
total Vent height (feet)  
6
8
10  
15  
20  
30  
50  
100  
Vent connector diameter (inches)  
input btuh/hrrise  
180,000  
1 ft.  
1 ft.  
2 ft.  
2 ft.  
3 ft.  
3 ft.  
7
7
6
7
6
6
7
7
6
7
6
6
6
7
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
199,000  
180,000  
199,000  
180,000  
199,000  
number of  
combined input  
heaters  
in thousands of btu/hr  
manifold and common Vent diameter (inches)  
360,000  
398,000  
540,000  
597,000  
720,000  
796,000  
7
7
7
7
6
6
7
7
6
7
6
6
6
7
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
2
3
4
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table 8. technical data Venting (continued)  
model n100250ne/a  
input: 250,000 btu/hr  
total Vent height (feet)  
Vent connector size: 6 inches  
6
8
10  
15  
20  
30  
50  
100  
input btuh/hrrise  
250,000  
Vent connector diameter (inches)  
1 ft  
2 ft  
3 ft  
8
7
7
8
7
7
7
7
7
7
7
7
7
6
6
6
6
6
6
6
6
6
6
6
250,000  
250,000  
number  
combined input  
of heaters  
in thousands of btu/hr  
500,000  
manifold and common Vent diameter (inches)  
2
3
4
9
9
9
8
8
7
9
7
8
9
7
8
9
750,000  
1,000,000  
12  
14  
12  
14  
10  
12  
10  
12  
10  
10  
10  
model n100275ne/a  
input: 275,000 btu/hr  
Vent connector size: 6 inches  
total Vent height (feet)  
10 15 20  
6
8
30  
50  
100  
input btu/hr  
275,000  
rise  
1 ft  
2 ft.  
3 ft  
Vent connector diameter (inches)  
8
8
7
8
8
7
7
7
7
7
7
7
6
6
6
6
6
6
6
6
6
6
6
6
275,000  
275,000  
number of  
combined input  
heaters  
in thousands of btu/hr  
manifold and common Vent diameter (inches)  
2
3
550,000  
825,000  
10  
12  
14  
9
9
8
8
9
8
9
7
8
9
7
8
9
12  
14  
12  
14  
10  
12  
4
1,100,000  
12  
10  
model n85310ne/a  
input: 310,000 btu/hr  
total Vent height (feet)  
10 15 20  
Vent connector size: 6 inches  
6
8
30  
50  
100  
input btu/hr  
rise  
Vent connector diameter (inches)  
310,000  
310,000  
1 ft.  
2 ft.  
9
8
8
8
8
8
8
7
7
7
7
7
6
6
6
6
310,000  
3 ft.  
8
8
8
7
7
7
6
6
number of  
combined input  
heaters  
in thousands of btu/hr  
manifold & common Vent diameter  
2
620,000  
930,000  
10  
14  
14  
10  
12  
14  
9
9
8
8
9
7
9
7
8
9
3
12  
14  
12  
12  
10  
12  
4
1,240,000  
12  
10  
model n85366ne/a, n85390ne/a  
input: 366,000, 390,000 btu/hr  
total Vent height (feet)  
10 15 20  
Vent connector size: 6 inches  
6
8
30  
50  
100  
input btu/hr  
366,000  
390,000  
366,000  
390,000  
366,000  
390,000  
rise  
1 ft  
1 ft  
2 ft  
2 ft  
3 ft  
3 ft  
Vent connector diameter (inches)  
9
10  
9
9
9
9
9
8
9
9
9
8
9
8
8
8
9
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
9
9
9
number of  
combined input  
heaters  
in thousands of btu/hr  
manifold & common Vent diameter (inches)  
2
3
4
732,000  
780,000  
12  
12  
14  
14  
16  
16  
10  
12  
14  
14  
16  
16  
10  
10  
14  
14  
14  
16  
9
9
9
8
8
8
8
10  
12  
12  
14  
14  
9
9
1,098,000  
1,170,000  
1,464,000  
1,560,000  
12  
12  
14  
14  
10  
10  
12  
12  
9
9
10  
12  
12  
9
10  
10  
19  
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water heater installation  
water line connections  
t&p ValVe discharge pipe  
This manual provides detailed installation diagrams (see pages  
34-48 of this manual) for typical methods of application for the  
water heater(s).  
Explosion Hazard  
The water heater may be installed by itself, or with a separate  
storage tank, on both single and two-temperature systems. When  
used with a separate storage tank, the circulation may be either  
by gravity or by means of a circulating pump. When a circulating  
pump is used it is important to note that the flow rate should be slow  
so that there will be a minimum of turbulence inside the heater.  
Temperature-Pressure Relief Valve  
must comply with ANSI Z21.22-  
CSA 4.4 and ASME code.  
Properly sized temperature-  
pressure relief valve must be  
installed in opening provided.  
water (potable) heating and space heating  
Can result in overheating and  
excessive tank pressure.  
1. All piping components connected to this unit for space heating  
applications shall be suitable for use with potable water.  
Can cause serious injury or death.  
2. Toxic chemicals, such as those used for boiler treatment, shall  
NeVer be introduced into this system.  
3. This unit may NeVer be connected to any existing heating  
system or component(s) previously used with a non-potable  
water heating appliance.  
This water heater is provided with a properly rated/sized and  
certified combination temperature - pressure (T&P) relief valve  
by the manufacturer. See Temperature-Pressure relief Valve  
on pages 12-13 for information on replacement and other  
requirements.  
4. When the system requires water for space heating at  
temperatures higher than required for domestic water  
purposes, a tempering valve must be installed. Please refer  
to installation diagrams on pages 34-48 of this manual for  
suggested piping arrangements.  
CAUTION  
Water Damage Hazard  
thermometers (not supplied)  
Temperature-Pressure Relief Valve discharge  
pipe must terminate at adequate drain.  
Thermometers should be obtained and field installed as shown in  
the installation diagrams.  
Thermometers are installed in the system as a means of detecting  
the temperature of the outlet water supply.  
Install a discharge pipe between theT&Pvalve discharge opening  
and a suitable floor drain. Do not connect discharge piping  
directly to the drain unless a 6” (15.2 cm) air gap is provided.  
To prevent bodily injury, hazard to life, or property damage, the  
relief valve must be allowed to discharge water in adequate  
quantities should circumstances demand. If the discharge pipe is  
not connected to a drain or other suitable means, the water flow  
may cause property damage.  
water piping diagrams  
This manual provides detailed water piping diagrams for typical  
methods of application for the water heaters, see Water Piping  
Diagrams beginning on page 34.  
The water heater may be installed by itself, or with a separate  
storage tank. When used with a separate storage tank, the  
circulation may be either by gravity or by means of circulating  
pump. When a circulating pump is used, it is important to note  
that the flow rate should be slow so that there will be a minimum  
of turbulence inside the water heater storage tank.  
t&p Valve discharge pipe requirements:  
• Shall not be smaller in size than the outlet pipe size of the  
valve, or have any reducing couplings or other restrictions.  
• Shall not be plugged or blocked.  
Adjust flow by throttling a full port ball valve installed in the  
circulating line on the outlet side of the pump. Never throttle flow  
on the suction side of a pump. See the Water Piping Diagrams  
beginning on page 34.  
• Shall not be exposed to freezing temperatures.  
• Shall be of material listed for hot water distribution.  
• Shall be installed so as to allow complete drainage of both  
the Temperature-Pressure relief Valve and the discharge  
pipe.  
note: In addition to the factory installed Temperature-Pressure  
relief Valve (T&P valve) on the water heater, each remote  
storage tank that may be installed and piped to a water heating  
appliance must also have its own properly sized, rated and  
approved Temperature-Pressure relief Valve installed.  
must terminate a maximum of six inches above a floor  
drain or external to the building. In cold climates, it is  
recommended that the discharge pipe be terminated at an  
adequate drain inside the building.  
Call the toll free technical support phone number listed on the  
back cover of this manual for further assistance in sizing a T&P  
valve for remote storage tanks.  
• Shall not have any valve or other obstruction between the  
relief valve and the drain.  
20  
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installation diagrams - top inlet/outlet usage code restrictions  
The type, size and location of the relief valves must be in  
accordance with local codes. The locations of the relief valves  
shown in the installation diagrams are typical. See pages 34-48.  
The heater has a factory installed high temperature limit switch  
and temperature and pressure relief valve.  
use of the top inlet water connection is not permitted on  
installations in the state of North Carolina, due to the material  
of the tube (Polypropylene). Where such code restrictions  
exist, use only lower inlet tank connection. This may also  
require a heat trap piping configuration - check local codes.  
The “Top outlet” connection may still be used on these  
applications. Plug or cap all unused openings in the tank  
before filling with water.  
Cold water lines to heater should be installed as shown in order  
to minimize gravity circulation of hot water to building cold water  
lines.  
temperature setting should not exceed  
safe use temperature at fixtures. see water  
temperature control and mixing ValVes on  
page 11. if higher preheat temperatures are  
necessary to obtain adeQuate booster output,  
add an anti-scald ValVe for hot water supplied  
to fixtures.  
Alisted temperature and pressure relief valve of adequate capacity  
is installed on the heater. The locations shown in the installation  
diagrams on the following pages are typical.  
The discharge opening of the temperature and pressure relief  
valve, located in front of the heater must be piped to an open drain  
and should not be subject to freezing temperatures.  
Install in accordance with all local codes.  
use of the top inlet water connection requires installation of an inlet  
dip tube (refer to figure 19). The tube is supplied in the heater.  
follow caution labels if applying heat to this fitting. Do not allow  
pipe dope to contact the plastic tube during installation.  
tube inlet installation  
figure 19.  
21  
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heater wiring  
All electrical work must be installed in accordance with the latest version of the National electrical Code ANSI/NfPA No. 70 and must conform to all  
local code authority having jurisdiction. AN eLeCTrICAL grouND IS requIreD To reDuCe rISK of eLeCTrICAL SHoCK or PoSSIBLe  
eLeCTroCuTIoN.  
If any of the original wire as supplied with the appliance must be replaced, use only type 105°C thermoplastic or equivalent 2500C type f must be  
used for the flame sensor and igniter leads.  
The controls of this water heater are polarity sensitive. Be certain to properly wire the hot and neutral connections.  
figure 20.  
22  
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NeeD NoT Be DISCoNNeCTeD, BuT muST Be ISoLATeD from  
THe SuPPLY PreSSure TeST BY CLoSINg THe mANuAL gAS  
SHuToff VALVe.  
gas piping  
Contact your local gas service company to ensure that adequate gas  
service is available and to review applicable installation codes for  
your area.  
gas piping and dirt leg installation  
Size the main gas line in accordance with Table 9. The figures shown  
are for straight lengths of pipe at 0.5 in. W.C. pressure drop, which is  
considered normal for low pressure systems. Note: fittings such as  
elbows, tees and line regulators will add to the pipe pressure drop. Also  
refer to the latest version of the National fuel gas Code.  
Schedule 40 metallic Pipe is the preferred material for the gas line of  
this water heater. It is imperative to follow the sizing recommendations in  
the latest version of the National fuel gas Code if Corrugated Stainless  
Steel Tubing (CSST) is used as the gas line for this water heater.  
THe HeATer IS NoT INTeNDeD for oPerATIoN AT HIgHer  
THAN 14.0” W.C.- NATurAL gAS, (1/2 PouND Per SquAre INCH  
gAge) SuPPLY gAS PreSSure. eXPoSure To HIgHer SuPPLY  
PreSSure mAY CAuSe DAmAge To THe gAS VALVe WHICH  
CouLD reSuLT IN fIre or eXPLoSIoN. If oVerPreSSure HAS  
oCCurreD SuCH AS THrougH ImProPer TeSTINg of gAS  
LINeS or emergeNCY mALfuNCTIoN of THe SuPPLY SYSTem,  
THe gAS VALVe muST Be CHeCKeD for SAfe oPerATIoN. mAKe  
Sure THAT THe ouTSIDe VeNTS oN THe SuPPLY reguLATorS  
AND THe SAfeTY VeNT VALVeS Are ProTeCTeD AgAINST  
BLoCKAge. THeSe Are PArTS of THe gAS SuPPLY SYSTem, NoT  
THe HeATer. VeNT BLoCKAge mAY oCCur DurINg ICe STormS.  
figure 21.  
purging  
gas line purging is required with new piping or systems in which  
air has entered.  
table 9 - gas supply pipe lengths (in feet)  
maximum eQuiValent pipe length (feet)  
natural gas only  
PurgINg SHouLD Be PerformeD BY PerSoNS  
eXPerIeNCeD IN THIS TYPe gAS SerVICe. To AVoID rISK  
of fIre or eXPLoSIoN, Purge DISCHArge muST NoT  
eNTer CoNfINeDAreAS or SPACeS WHere IgNITIoN CAN  
oCCur. THe AreA muST Be WeLL VeNTILATeD AND ALL  
SourCeS of IgNITIoN muSTBe INACTIVATeD or remoVeD.  
Input Rate  
(BTu/Hr)  
120,000  
154,000  
180,000  
199,000  
250,000  
275,000  
310,000  
366,000  
390,000  
Schedule 40 Iron Pipe - Nominal Diameter  
1/2"  
3/4"  
70  
40  
30  
30  
20  
10  
10  
-
1"  
200  
150  
100  
90  
60  
50  
40  
30  
1 1/4"  
200  
200  
200  
200  
200  
200  
150  
100  
100  
1 1/2"  
200  
200  
200  
200  
200  
200  
200  
200  
200  
20  
10  
-
-
-
-
-
-
-
gas meter siZe — natural gases only  
Be sure the gas meter has sufficient capacity to supply the full  
rated gas input of the water heater as well as the requirements of  
all other gas fired equipment supplied by the meter. If gas meter  
is too small, ask the gas company to install a larger meter having  
adequate capacity.  
-
20  
Natural gas 0.60 Specific gravity, 0.50" W.C. Pressure Drop  
IT IS ImPorTANT To guArD AgAINST gAS VALVe fouLINg from  
CoNTAmINANTS IN THe gAS WAYS. SuCH fouLINg mAY CAuSe  
ImProPer oPerATIoN, fIre or eXPLoSIoN.  
gas pressure regulator  
If CoPPer SuPPLY LINeS Are uSeD THeY muST Be INTerNALLY  
TINNeD AND CerTIfIeD for gAS SerVICe. Before ATTACHINg  
THe gAS LINe, Be Sure THAT ALL gAS PIPe IS CLeAN oN THe  
INSIDe.  
The gas pressure regulator is built into the gas valve and is  
equipped to operate on the gas specified on model and rating  
plate. The regulator is factory adjusted to deliver gas to burner at  
correct water column pressure allowing for a nominal pressure  
drop through the controls.  
To TrAP ANY DIrT or foreIgN mATerIAL IN THe gAS SuPPLY  
LINe, A DIrT Leg (SomeTImeS CALLeD SeDImeNT TrAP or DrIP  
Leg) muST Be INCorPorATeD IN THe PIPINg (See fIg. 21). THe  
DIrT Leg muST Be reADILY ACCeSSIBLe AND NoT SuBJeCT  
To freeZINg CoNDITIoNS. INSTALL IN ACCorDANCe WITH  
reCommeNDATIoNS of SerVINg gAS SuPPLIerS. refer To  
THe LATeST VerSIoN of THe NATIoNAL fueL gAS CoDe.  
The minimum gas supply pressure for input adjustment must not  
be less than 5.2" w.c. (1.12 kPa) for natural gas.  
Do not subject the combination gas valve to inlet gas pressures  
of more than 14.0” W.C. (3.48 kPa) - natural gas. A supply gas  
regulator is necessary if higher gas pressures are encountered. If a  
supply gas regulator is installed on the gas supply line, the maximum  
recommended pressure for the regulated gas supply is 11" W.C.  
To prevent damage, care must be taken not to apply too much torque  
when attaching gas supply pipe to gas valve inlet.  
Apply joint compounds (pipe dope) sparingly and only to the male threads  
of pipe joints. Do not apply compounds to the first two threads. use com-  
pounds resistant to the action of liquefied petroleum gases.  
gas pressure specified in Table 10, refer to flow pressure taken  
at pressure tap of automatic gas valve while heater is operating.  
Before PLACINg THe HeATer IN oPerATIoN, CHeCK for gAS  
LeAKAge. use soap and water solution or other material acceptable for  
the purpose in locating the leaks. Do NoT uSe mATCHeS, CANDLeS,  
fLAme or oTHer SourCeS of IgNITIoN for THIS PurPoSe.  
table 10.  
manifold gas pressure in inches  
of water column (all models*)  
DISCoNNeCT THe HeATer AND ITS mANuAL gAS SHuToff VALVe  
from THe gAS SuPPLY PIPINg SYSTem DurINg ANY SuPPLY  
PreSSure TeSTINg eXCeeDINg 1/2 PSIg. gAS SuPPLY LINe  
muST Be CAPPeD WHeN DISCoNNeCTeD from THe HeATer.  
for TeST PreSSureS of 1/2 PSIg or LeSS THe APPLIANCe  
type of gas  
natural  
3.5 (0.87 kPa)  
23  
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operation  
THe gAS VALVe muST HAVe BeeN IN THe off PoSITIoN for  
important  
AT LeAST 5 mINuTeS. This waiting period is an important safety  
step. Its purpose is to permit gas that may have accumulated in the  
combustion chamber to clear. If You DeTeCT gAS oDor AT  
THe eND of THIS PerIoD Do NoTProCeeD WITH LIgHTINg.  
reCogNIZe THAT gAS eVeN If IT SeemS WeAK, mAY  
INDICATe PreSeNCe of ACCumuLATeD gAS SomePLACe  
IN THe AreA WITH rISK of fIre or eXPLoSIoN. See THe  
froNT PAge for STePS To Be TAKeN.  
A qualified person must perform the initial firing of the heater. At  
this time the user should not hesitate to ask the individual any  
questions which they may have in regard to the operation and  
maintenance of the unit.  
An operational Checklist is included at the rear of this manual. By  
using this checklist the user may be able to make minor operational  
adjustments and avoid unnecessary service calls. However, the  
user should not attempt repairs which are not listed under the  
uSer column.  
All gas and water lines must be leak tested and open.  
read SequeNCe of oPerATIoN section of this manual prior  
to lighting and operating this appliance.  
general  
NeVer oPerATe THe HeATer WITHouT fIrST BeINg CerTAIN  
IT IS fILLeD WITH WATer AND A TemPerATure AND  
PreSSure reLIef VALVe IS INSTALLeD IN THe reLIef  
VALVe oPeNINg of THe HeATer.  
With above conditions satisfied, start the unit in accordance with  
the instructions on the operating label attached to the heater. for  
your convenience a copy of the instructions are shown on page  
24. each heater is equipped with an ignition control board. The  
controller will try three times to light the main burner before going  
into lockout. After the controller tries three times, it will wait one  
hour before trying to light the unit again. This cycle will continue  
until the main burners are ignited or the unit is shut down.  
SHouLD oVerHeATINg oCCur or THe gAS SuPPLY fAIL  
To SHuT off, TurN off THe mANuALgAS CoNTroLVALVe  
To THe APPLIANCe.  
Before proceeding with the operation of the unit make sure the water  
heater and system are filled with water and all air is expelled.  
adjustments  
oN INITIAL STArTuP Some ADJuSTmeNTS Are NeCeSSArY.  
1. CHeCK mANIfoLD AND INLeT gAS PreSSureS.  
filling  
1. Close the heater drain valve by turning handle clockwise.  
2. CYCLe CHeCK - CHeCKATLeASToNe BurNer oPerATIoN  
- WHeN THermoSTAT IS SATISfIeD, BurNer WILL SHuT  
off AND INDuCer WILL SToP ruNNINg. oN CALL for  
HeAT - THe INDuCer WILL Come oN AND CLoSe THe  
PreSSure SWITCH AND THe IgNITIoN SequeNCe  
DeSCrIBeD ABoVe WILL BegIN, See “SequeNCe of  
oPerATIoN”.  
2. open a nearby hot water faucet to permit the air in the system  
to escape.  
3. fully open the cold water inlet pipe valve allowing the heater  
and piping to be filled.  
4. Close the hot water faucet as water starts to flow.  
5. The heater is ready to be operated.  
seQuence of operation  
The following information will describe the Sequence of operation for  
this appliance.  
1. Switch power on to unit.  
2. Thermostat calls for heat.  
3. Ignition Control Board performs diagnostic check on system  
components.  
4. on completion of diagnostics check, the Ignition Control Board  
sends signal to exhaust Inducer.  
5. exhaust Inducer begins drawing air through appliance closing  
the Prover Switch.  
6. on completion of Prover Switch engagement, the Ignition  
Control Board begins the ignition cycle.  
11. from the time the Silicon Nitride Igniter’s power is shut off,  
the Ignition Control Board waits 3 more seconds to monitor  
the flame Sensor.  
12. If the flame Sensor does not detect a strong enough flame,  
the Ignition Control Board shuts off the gas Valve and allows  
the exhaust Inducer to purge the unit for 20 seconds. At that  
time, the Ignition Control Board restarts with step 7. It will try  
and ignite the main burners 2 more times. If the unit does not  
light, the Ignition Control Board will wait one hour and then  
restart at step 3. This cycle will continue until the unit lights  
or the power is shutoff to the unit.  
7. The Ignition Control Board provides power to the Silicon  
Nitride Igniter.  
8. The Silicon Nitride Igniter heats up for approximately 17 to  
20 seconds.  
9. At the end of Silicon Nitride Igniter’s warm-up, the Ignition  
Control Board opens the gas Valve.  
10. fromthetimethegasValveopens, theIgnitionControlBoardwaits  
3 seconds and then shuts off power to the Silicon Nitride Igniter.  
13. If the flame Sensor detects a strong flame, the Ignition Control  
Board will allow the unit to operate until the thermostat is  
satisfied.  
14. once the unit is satisfied, the Ignition Control Board will shut  
off the gas Valve and the unit will be in standby mode until  
another call for heat is initiated by the thermostat.  
See the flow chart on page 32 for more information.  
24  
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lighting & operation label  
figure 22.  
25  
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checking Venting  
The following steps shall be followed with each appliance  
connected to the venting system placed in operation, while any  
other appliances connected to the venting system are not in  
operation.  
1. Seal any unused openings in the venting system.  
figure 23. igniter  
2. Inspect the venting system for proper size and horizontal pitch,  
as required in the National fuel gas Code, ANSI Z223.1or the  
CAN/CgA B149 Installation Codes and these instructions.  
Determine that there is no blockage or restriction, leakage,  
corrosion and other deficiencies which could cause an unsafe  
condition.  
main burner  
The main burner, figure 24, should display the following  
characteristics:  
Cause rapid ignition and carry across entire burner.  
3. So far as is practical, close all building doors and windows  
and all doors between the space in which the water heater(s)  
connected to the venting system are located and other spaces  
of the building. Turn on all appliances not connected to the  
venting system. Turn on all exhaust fans, such as range hoods  
and bathroom exhausts, so they shall operate at maximum  
speed. Close fireplace dampers.  
give reasonably quiet operation during ignition, burning, and  
extinction.  
Cause no excessive lifting of flame from burner ports.  
4. follow the lighting instruction. Place the water heater being  
inspected in operation. Adjust thermostat so appliance shall  
operate continuously.  
figure 24.  
5. Test for spillage at the burner level after 5 minutes of main  
burner operation.  
If the preceding burner characteristics are not evident, check for  
accumulation of lint, scale or other foreign debris that restricts or  
blocks the air openings to the burner or heater.  
6. After it has been determined that each appliance connected  
to the venting system properly vents when tested as outlined  
above, return doors, windows, exhaust fans, fireplace  
dampers and any other gas burning appliance to their previous  
conditions of use.  
NoTe:  
1. remove main burners from unit.  
2. Check that burner venturi and ports are free of foreign debris.  
3. Clean burners with bristle brush and/or vacuum cleaner - Do  
7. If improper venting is observed during any of the above tests,  
the venting system must be corrected.  
NoT distort burner ports or pilot location.  
4. reinstall burners in unit. make sure front and rear of burners  
fAILure To CorreCT BACK DrAfTS mAY CAuSe AIr  
are installed correctly in burner support brackets.  
CoNTAmINATIoN AND uNSAfe CoNDITIoNS.  
Also check for good flow of combustion and ventilating air to the  
unit. maintain a clear area around the heater at all times.  
If the back draft cannot be corrected by the normal method or  
if a suitable draft cannot be obtained, a blower type flue gas  
exhauster must be employed to assure proper venting and  
correct combustion.  
gas ValVes  
figure 25 shows the type of combination manual gas control valve  
and regulator used on these heaters.  
check the igniter assembly  
If the gas valve becomes defective, repairs should not be  
attempted. A new valve should be installed in place of the  
defective one.  
At least once a year, check the igniter assembly, figure 23, and  
the main burner, figure 24, for proper operation. refer to the  
following igniter assembly and main burner sections.  
igniter assembly  
for access to igniter assembly, unfasten two screws to burner  
cover and remove. Locate the burner with the igniter assembly  
and remove screw holding burner to manifold. Slide burner out  
to access igniter assembly.  
Servicing of the igniter assembly includes keeping the igniter free  
of lint, scale or any other foreign debris.  
figure 25.  
26  
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(3600/15.1) x 1050 = 250,000 (Compare with N100 250Ne  
model and rating.)  
checking the input  
for appliance installation locations with elevations above 2000  
feet, refer to HIgH ALTITuDe INSTALLATIoNS section of this  
manual for input reduction procedure.  
Should it be necessary to adjust the gas pressure to the  
burners to obtain the full input rate, the steps below should  
be followed:  
1. Attach a pressure gauge or a manometer to the manifold  
pressure tap on the gas valve and refer to Table 10, for correct  
manifold pressure.  
3. remove the regulator adjustment sealing cap and adjust the  
pressure by turning the adjusting screw with a screwdriver. See  
figure 25.  
2. use this formula to “clock” the meter. Be sure that other gas  
consuming appliances are not operating during this interval.  
Clockwise to increase gas pressure and input rate.  
(3600/T) x H = Btuh  
Counterclockwise to decrease gas pressure and input rate.  
4. “Clock” the meter as in step 2 above.  
T = Time in seconds to burn one cubic foot of gas.  
H = Btu’s per cubic foot of gas.  
Btuh = Actual heater input.  
example: (using N100 250Ne heater)  
T = 15.1 seconds  
5. repeat steps 3 and 4 until the specified input rate is achieved.  
6. Turn the gas control knob to PILoT. remove the pressure  
gauge and replace the sealing cap and the Allen wrench set  
screw in the pressure tap opening.  
uNDer No CIrCumSTANCeS SHouLD THe gAS INPuT eXCeeD  
THe INPuT SHoWN oN THe HeATer moDeL AND rATINg  
PLATe. oVerfIrINg CouLD reSuLT IN DAmAge or SooTINg  
of THe HeATer.  
H = 1050 Btu  
Btuh = ?  
27  
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maintenance  
Venting system  
examine the venting system every six months for obstructions  
and/or deterioration of the vent piping.  
remove all soot or other obstructions from chimney which will  
retard free draft.  
remote storage tank temperature control  
The water temperature in the remote storage tank (if used) is  
controlled by the storage tank temperature control. The sensing  
element is mounted in the hot water storage tank, see Water  
Piping Diagram section.  
figure 26.  
If the Temperature-Pressure relief Valve on the water heater  
weeps or discharges periodically, this may be due to thermal  
expansion.  
A change in water temperature in the storage tank lower than  
the tank temperature control setting will cause the sensor to  
activate the circulating pump. The pump then circulates the  
water through the heater where the thermostat senses the drop  
in water temperature and activates main burner operation of the  
appliance.  
NoTe: excessive water pressure is the most common cause of  
Temperature-Pressure relief Valve leakage. excessive water  
system pressure is most often caused by "thermal expansion"  
in a "closed system." See Closed Water Systems and Thermal  
expansion on page 12. The Temperature-Pressure relief Valve  
is not intended for the constant relief of thermal expansion.  
If the storage tank temperature control is out of calibration, replace  
with new control.  
Temperature-Pressure relief Valve leakage due to pressure  
build up in a closed system that does not have a thermal  
expansion tank installed is not covered under the limited  
warranty. Thermal expansion tanks must be installed on all  
closed water systems.  
SHouLD oVerHeATINg oCCur or THe gAS SuPPLY fAIL  
To SHuT off, TurN off THe mANuALgAS CoNTroLVALVe  
To THe APPLIANCe.  
temperature-pressure relief ValVe test  
Do NoT PLug THe TemPerATure-PreSSure reLIef  
VALVe oPeNINg. THIS CAN CAuSe ProPerTY DAmAge,  
SerIouS INJurY or DeATH.  
Burn hazard.  
Hot water discharge.  
Explosion Hazard  
Temperature-Pressure Relief Valve  
must comply with ANSI Z21.22-  
CSA 4.4 and ASME code.  
Keep clear of Temperature-  
Pressure Relief Valve  
discharge outlet.  
Properly sized temperature-  
pressure relief valve must be  
installed in opening provided.  
It is recommended that the Temperature-Pressure relief Valve  
should be checked to ensure that it is in operating condition every  
6 months.  
Can result in overheating and  
excessive tank pressure.  
When checking the Temperature-Pressure relief Valve operation,  
make sure that (1) no one is in front of or around the outlet of the  
Temperature-Pressure relief Valve discharge line, and (2) that  
the water discharge will not cause any property damage, as the  
water may be extremely hot. use care when operating valve as  
the valve may be hot.  
Can cause serious injury or death.  
hot water odor  
To check the relief valve, lift the lever at the end of the valve  
several times, see figure 26. The valve should seat properly and  
operate freely.  
on occasion, hot water may develop a strong odor. If this occurs  
drain the heater completely, flush thoroughly, and refill. If the  
problem persists, chlorination of the heater and replacement  
of magnesium anodes with aluminum anodes may correct the  
condition.  
If after manually operating the valve, it fails to completely reset and  
continues to release water, immediately close the cold water inlet  
to the water heater and drain the water heater, see Draining And  
flushing on page 28. replace the Temperature-Pressure relief  
occasionally water softener companies recommend removal of  
heater anodes for odor reasons.  
Valve with a properly rated/sized new one, see Temperature-  
Pressure relief Valve on pages 12-13 for instructions on  
replacement.  
unauthorized removal of the anode(s) will void the warranty. for  
further information contact your dealer.  
28  
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the water is no longer hot. Then close the hot water faucet.  
4. Connect a hose to the drain valve and terminate it to an  
adequate drain.  
anode rod inspection  
5. ensure the drain hose is secured before and during the  
entire flushing procedure. flushing is performed with system  
water pressure applied to the water heater.  
6. open the water heater drain valve to flush the storage tank.  
7. flush the water heater storage tank to remove sediment and  
allow the water to flow until it runs clean.  
CAUTION  
Avoid water heater damage.  
Property Damage Hazard  
Inspection and replacement of anode rod required.  
8. Closethewaterheaterdrainvalvewhenushingiscompleted.  
9. remove the drain hose.  
10. fill the water heater - see fillingThe Water Heater in this manual.  
11. Turn on the electrical supply to place the water heater back  
in operation.  
12. Allow the water heater to complete several heating cycles to  
ensure it is operating properly.  
The anode rod is used to protect the tank from corrosion. most  
hot water tanks are equipped with an anode rod. The submerged  
rod sacrifices itself to protect the tank. Instead of corroding tank,  
water ions attack and eat away the anode rod. This does not affect  
water’s taste or color. The rod must be maintained to keep tank in  
operating condition.  
Anode deterioration depends on water conductivity, not necessarily  
water condition. A corroded or pitted anode rod indicates high  
water conductivity and should be checked and/or replaced more  
often than an anode rod that appears to be intact. replacement  
of a depleted anode rod can extend the life of your water heater.  
Inspection should be conducted by a qualified technician, and at  
a minimum should be checked annually after the warranty period.  
recommended procedure for periodic  
remoVal of lime deposits from tank type  
commercial water heaters  
The amount of calcium carbonate (lime) released from water is  
in direct proportion to water temperature and usage, see chart.  
The higher the water temperature or water usage, the more lime  
deposits are dropped out of the water. This is the lime scale  
which forms in pipes, heaters and on cooking utensils.  
Artificially softened water is exceedingly corrosive because the  
process substitutes sodium ions for magnesium and calcium ions.  
Lime accumulation not only reduces the life of equipment but also  
reduces efficiency of the heater and increases fuel consumption.  
The use of a water softener may decrease the life of the water  
heater tank.  
The usage of water softening equipment greatly reduces the hardness  
of the water. However, this equipment does not always remove all of  
the hardness (lime). for this reason it is recommended that a regular  
schedule for deliming be maintained.  
The anode rod should be removed from the water heater tank  
every 3 years for inspection. NoTe: artificially softened water  
requires the anode rod to be inspected annually.  
draining and flushing  
The time between cleaning will vary from weeks to months  
depending upon water conditions and usage.  
The depth of lime buildup should be measured periodically. Heaters  
equipped with cleanouts will have about 2" of lime buildup when  
the level of lime has reached the bottom of the cleanout opening. A  
schedule for deliming should then be set up,based on the amount  
of time it would take for a 1" buildup of lime. It is recommended that  
the water heater initially be inspected after 6 months.  
Burn harzard.  
Hot water discharge.  
example 1:  
Keep hands clear of drain  
valve discharge.  
If initial inspection after 6 months shows 1/2" of lime accumulation.  
Therefore, the heater should be delimed once a year.  
example 2:  
If initial inspection after 6 months shows 2" of lime accumulation.  
Therefore, the heater should be delimed every 3 months.  
It is recommended that the water heater storage tank be drained  
and flushed every 6 months to reduce sediment buildup. The  
water heater should be drained if being shut down during freezing  
temperatures. See features And Components in this manual for  
the location of the water heater components described below.  
to drain the water heater storage tank:  
1. Turn off the electrical supply to the water heater.  
2. Turn off the gas supply at the main gas Shutoff Valve if the  
water heater is going to be shut down for an extended period.  
3. ensure the cold water inlet valve is open.  
4. open a nearby hot water faucet and let the water run until  
the water is no longer hot.  
5. Close the cold water inlet valve to the water heater.  
6. Connect a hose to the water heater drain valve and terminate  
it to an adequate drain.  
7. open the water heater drain valve and allow all the water to  
drain from the storage tank.  
8. Close the water heater drain valve when all water in the  
storage tank has drained.  
9. Close the hot water faucet opened in Step 4.  
10. If the water heater is going to be shut down for an extended  
period, the drain valve should be left open.  
to flush the water heater storage tank:  
1. Turn off the electrical supply to the water heater.  
2. ensure the cold water inlet valve is open.  
figure 27.  
3. open a nearby hot water faucet and let the water run until  
29  
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deliming solVents  
A. o. Smith recommends the use of uN•LIme for deliming.  
uN•LIme is a patented food grade acid which is safe to handle  
and does not create the harmful fumes which are associated  
with other products.  
Explosion Hazard  
Flammable hydrogen gases  
may be present.  
uN•LIme may be obtained from your dealer, distributor or A. o.  
Smith Product Service Division. order Part Number 9005416105,  
1 gallon, packed 4 gallons per case or Part Number 9005417105,  
5 gallon container.  
Keep all ignition sources away  
from faucet when turning on  
hot water.  
NoTe: un•Lime is not available for use in Canada.  
Hydrochloric base acids are not recommended for use on glass  
lined tanks.  
Do not smoke or have open flame or sparks in vicinity of heater.  
Do not mix uN•LIme with other chemicals. Do not allow contact  
with magnesium, aluminum or galvanized metals.  
observe handling instructions on label of product being used.  
tank cleanout procedure  
The following practices will ensure longer life and enable the  
unit to operate at its designed efficiency:  
Chemical Hazard  
1. once a month the heater should be flushed. open the drain  
valve and allow two gallons of water to drain from the heater.  
Inlet water valve should remain open to maintain pressure  
in tank.  
• Product contains phosphoric acid.  
• Keep out of reach of children.  
• Use rubber or neoprene gloves.  
2. A cleanout opening is provided for periodic cleaning of the  
tank. gas must be shut off and heater drained before opening  
cleanout.  
Contains phosphoric acid. In case of external contact, flush  
with cool water. If irritation persists, get medical attention. If  
swallowed, give 1 or 2 glasses of water or milk and call physician.  
To clean heater through cleanout opening, proceed as follows:  
3. Drain heater.  
get immediate medical attention for eyes. Keep out of reach of  
4. remove outer cover plate from lower side of heater jacket.  
children.  
5. remove six (6) hex head screws securing tank cleanout plate  
note: the use of rubber or neoprene gloVes is  
recommended, especially if you haVe any open  
sores or cuts to aVoid unnecessary irritation  
or discomfort.  
and remove plate.  
6. remove lime, scale, or sediment using care not to damage  
the glass lining.  
1. Turn off fuel and/or power supply to heater. Also, turn  
off power to any electrical device or equipment, which is  
attached, or part of the system.  
7. Inspect cleanout plate gasket, if new gasket is required,  
replace with part no. 9004099215.  
8. Install cleanout plate. Be sure to draw plate up tight by  
tightening screws securely.  
2. open hot water side of faucet closest to heater and allow  
water to run until it is cool enough to handle safely.  
9. replace outer jacket cover plate.  
3. Close cold water inlet valve to heater.  
In some water areas the sediment might not be removed by this  
method and may result in the water heater making rumbling or  
boiling noises. To dissolve and remove these more stubborn  
mineral deposits, A. o. Smith uN•LIme Professional Delimer  
should be used.  
4. Connect hose to drain valve at bottom of heater and start  
draining heater into suitable floor drain area.  
5. remove relief valve while heater is draining. NoTe: Do not  
replace relief valve until deliming is completed. relief valve  
opening will also act as a vent in case of possible contact  
between the delimer and the anode rod(s), which may  
produce flammable hydrogen-air mixtures.  
deliming using flo-jug method  
uN•LIme in the 5 gallon size is recommended for deliming of all  
models. Contact your local A.o. Smith dealer, distributor or, A.o.  
Smith Water Products Company:  
6. If relief valve appears to be limed-up, place it in a clean glass  
or plastic container adequate in size so that you can pour  
enough uN•LIme® into the container to cover the valve and  
allow space for foaming. When foaming stops, run fresh cool  
water into the container and rinse the relief valve for a few  
minutes.  
Telephone: (800) 433-2545  
fax: (800) 433-2515  
7. If heater does not drain completely after a reasonable  
length of time, turn off the main water supply valve to stop  
water from entering the tank due to a by-pass problem or  
defective cold water inlet valve. Also, check for clogged drain  
valve opening. Heater must be completely drained before  
introducing uN•LIme.  
Prepare the Water Heater  
To delime the water heater using the flo-Jug method, first  
prepare the heater for deliming.  
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8. remove the cleanout cover and place a clean plastic bucket Note: To check uN•LIme for continued use, place some scale  
next to the cleanout opening.  
or white chalk in a glass with a small amount of uN•LIme. If  
the material is vigorously dissolved by the uN•LIme, it can be  
reused; if not, the uN•LIme should be replaced.  
Partially open the cold water inlet valve to allow time to  
accomplish the following and then close the valve.  
While the water is being run through the tank, insert a  
stiff wire, copper tube flattened at one end or an opened  
wire coat hanger through the cleanout opening and  
scrape out any loose deposits of scale or sediment. This  
is an economical way to avoid unnecessary usage of the  
deliming solution.  
repeat the opening and closing of the cold water inlet valve  
as necessary but be sure the heater is completely drained  
when ready to introduce the uN•LIme.  
upon completion, reinstall the cleanout cover and use a new  
cleanout cover gasket (part number 9004099215).  
remove the drain valve.  
9. Install the long plastic male adapter insert fitting into the drain  
valve opening of heater after applying Teflon tape or paste to  
threads. Tighten firmly by hand and use wrench or adjustable  
pliers to check for secure connection. Do not over tighten to  
avoid damage to threads and fittings.  
figure 28.  
ignition module system  
Before calling your service agent, the following checklist should  
be examined to eliminate obvious problems from those requiring  
replacement or servicing.  
Prepare the up-N-Down Transfer Kit  
The next step is the preparation on the up-N-Down Transfer Kit,  
if you have not already done so:  
• Check that “main manual gas shutoff valve” is fully open and  
that gas service has not been interrupted.  
1. With the 5 gallon up-N-Down container in the vertical  
position, unscrew the plastic vent cap in the handle and  
pierce the plastic membrane over the vent boss under the  
cap to allow the container to vent.  
• Check that after following the appliance oPerATINg  
INSTruCTIoNS, the “Top Knob” of the appliance gas valve  
is in “oN” position.  
note: If your container does not have the vent cap and vent  
boss, drill a 3/16” hole in the handle. When you have finished  
deliming you will be able to plug this drilled vent with the  
stainless steel screw that is supplied with the kit.  
• Check electrical supply to the appliance for possible blown  
(or tripped) fusing or power interruption. Also check the 3  
amp fuse on the front of the digital thermostat (fig. 2).  
• Is the water temperature in tank below the thermostat dial  
setting on the appliance thermostat (calling for heat)?  
2. remove the container’s cap and cut the plastic membrane  
located in the 3/4” IPT opening in the cap. Take care to not  
damage the threads.  
• It is possible that the high limit (e.C.o.) has functioned to  
shut off the appliance. See High Limit page 7 - High Limit  
Switch for reset procedure. Contact your service agent if  
limit continues to function to shut off appliance.  
3. find the 3/4” male adapter, apply teflon tape to the threaded  
end and screw it into the 3/4” IPT opening in the cap.  
system diagnostics  
4. Put cap with male adapter back on the container and slide  
3/4” hose over end of male adapter and fasten in place using  
hose clamp provided.  
Your water heater is equipped with an ignition module that  
incorporates a diagnostic system to assist in troubleshooting  
the appliance. The indicator codes on the ignition module are  
as follows:  
Delime using flo-Jug method  
5. Slide the hose clamp over end of hose and slide hose over  
the male adapter in the water heater drain opening and  
secure in place using hose clamp.  
TABLe 11:  
1 fLASH  
System lockout (retries or cycles exceeded)  
2 fLASHeS Pressure switch stuck close  
6. Lift container to the “Pour” Position, see figure 28, being  
careful to keep the vent in the handle above the liquid level  
and pour the uN•LIme into the heater.  
3 fLASHeS Pressure switch stuck open  
4 fLASHeS open on high temperature limit switch (eco)  
6 fLASHeS 115 volt AC power reversed (check polarity)  
7. Lower container, you may have to place the container on its  
empty carton to prevent the uN•LIme from flowing back into  
the container.  
Low flame sense signal (make sure flame sensor is in  
burner flame)  
7 fLASHeS  
8 fLASHeS Check igniter  
8. Let uN•LIme remain in the heater for 5 minutes and then  
lower the container to the “Drain” Position, see figure 28.  
continuous flash -> continuous flame sensed > 5 seconds  
without gas valve  
9. Deliming activity is indicated by foaming on the surface of the  
continuous on -> internal control failure - replace ignition control module  
.
uN•LIme. If there is deliming activity, repeat steps 6 thru 8.  
use this diagnostic system in conjunction with “oPerATIoNAL  
CHeCKLIST” and the “SequeNCe of oPerATIoN” to  
troubleshoot the appliance.  
Normally, lime removal will be completed within one hour.  
Severe build-up of lime may take longer than an hour to complete  
descaling.  
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serVice  
The installer may be able to observe and correct certain problems  
electrical serVicing  
which may arise when the unit is put into operation. HoWeVer,  
it is recommended that only qualified service agents, using  
appropriate test equipment, be allowed to service the heater.  
LABeL ALL WIreS PrIor To DISCoNNeCTIoN WHeN SerVICINg  
CoNTroLS. WIrINg errorS CAN CAuSe ImProPer AND  
DANgerouS oPerATIoN.  
As preliminary step, check wiring against diagram, check for  
grounded, broken or loose wires. Check all wire ends to be sure  
that they are making good contact.  
VerIfY ProPer oPerATIoN AfTer SerVICINg.  
for your information  
c. A sulfate reducing bacteria which has accumulated  
within the water heater (this harmless bacteria is  
nontoxic to humans).  
start up conditions  
smoke/odor  
d. An excess of active hydrogen in the tank. This is caused  
by the corrosion protective action of the anode.  
It is not uncommon to experience a small amount of smoke and  
odor during the initial start-up. This is due to burning off of oil  
from metal parts, and will disappear in a short while.  
Smelly water may be eliminated or reduced in some water heater  
models by replacing the anode(s) with one of less active material,  
and then chlorinating the water heater tank and all water lines.  
strange sounds  
Possible noises due to expansion and contraction of some metal  
parts during periods of heat-up and cool-down do not necessarily  
represent harmful or dangerous conditions.  
Contact the local water heater supplier or service agency for  
further information concerning an Anode replacement Kit and  
this chlorination treatment.  
Condensation causes sizzling and popping within the burner area  
during heating and cooling periods and should be considered  
normal. See “Condensation" section in this manual.  
If smelly water persists after anode replacement and chlorination  
treatment, we can only suggest that chlorination or aeration of the  
water supply be considered to eliminate the water problem.  
condensation  
Do not remove the anode leaving the tank unprotected. By doing  
so, all warranty on the water heater tank is voided.  
Whenever the water heater is filled with cold water, some  
condensate will form while the burner is on. A water heater may  
appear to be leaking when in fact the water is condensation. This  
usually happens when:  
“air” in hot water faucets  
HYDrogeN gAS: Hydrogen gas can be produced in a hot water  
system that has not been used for a long period of time (generally  
two weeks or more). Hydrogen gas is extremely flammable and  
explosive.Topreventthepossibilityofinjuryundertheseconditions,  
we recommend the hot water faucet, located farthest away, be  
opened for several minutes before any electrical appliances  
which are connected to the hot water system are used (such as  
a dishwasher or washing machine). If hydrogen gas is present,  
there will probably be an unusual sound similar to air escaping  
through the pipe as the hot water faucet is opened. There must be  
no smoking or open flame near the faucet at the time it is open.  
a. A new water heater is filled with cold water for the first time.  
b. Burninggasproduceswatervaporinwaterheaters,particularly  
high efficiency models where flue temperatures are lower.  
c. Large amounts of hot water are used in a short time and the  
refill water in the tank is very cold.  
moisture from the products of combustion condense on the cooler  
tank surfaces and form drops of water which may fall onto the burner  
or other hot surfaces to produce a “sizzling” or “frying” noise.  
operational conditions  
high water temperature shut off system  
smelly water  
This water heater is equipped with an automatic reset type high limit  
(energy Cutoff) sensor. The high limit switch interrupts the main  
burner gas flow should water temperature reach 195°f (91°C).  
In each water heater there is installed at least one anode rod for  
corrosion protection of the tank. Certain water conditions will  
cause a reaction between this rod and the water. The most  
common complaint associated with the anode rod is one of a  
“rotten egg smell” in the hot water. The smell is a result of four  
factors which must all be present for the odor to develop:  
The high limit will automatically reset when the water temperature  
drops below 140°f (60°C). After cooling the tank temperature,  
turn off the electric power to the water heater for at least 10  
seconds by using the switch on the front of the control box. Turn  
on the water heater. If this fails to correct the problem, contact  
your plumber or service representative.  
a. A concentration of sulfate in the supply water.  
b. Little or no dissolved oxygen in the water.  
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seQuence of operation flow chart  
Description of this flow chart can be found in the “SequeNCe of oPerATIoN” section found on page 23.  
figure 29  
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operational checklist  
remedy  
complaint  
cause  
user  
serVice agent  
*Water not hot enough  
Thermostat set too low.  
Set thermostat dial to a higher  
temperature  
upper and/or lower temperature Call service agent  
probe out of calibration.  
Check continuity and resistance (ohms)  
of upper and lower temperature probes.  
replace probes if out of specification.  
*Insufficient hot water  
Thermostat set too low.  
Set thermostat dial to a higher  
temperature  
*See WATer TemPerATure  
CoNTroL WArNINg (on page  
11).  
upper and/or lower temperature Call service agent  
probe out of calibration.  
Check continuity and resistance (ohms)  
of upper and lower temperature probes.  
replace probes if out of specification.  
Main manual gas shutoff valve  
open main manual gas shutoff  
partially closed.  
valve to fullest extent.  
Heater too small for demand.  
Space usage to give heater time  
to restore water temperature.  
Heater recovery is slower.  
Call service agent  
Check gas input. If incorrect, adjust gas  
pressure or replace burner orifices.  
gas pressure switch doesn't close. Call service agent  
Temporarily bypass the gas pressure  
switch connections and measure  
gas supply pressure while the unit is  
running. If less than 5.2" WC, adjust  
the gas supply pressure above 5.2" but  
less than 11". If greater than 5.2" WC,  
replace the gas pressure switch.  
Water temperature too hot.  
Thermostat set too high.  
Set thermostat to a lower setting.  
Heater makes sounds: sizzling.  
Condensation on outside of  
tank, normal.  
rumbling.  
Sediment accumulation on  
bottom of tank.  
Drain a quantity of water through Delime heater.  
drain valve. If rumbling persists,  
call a service agent.  
Ticking or metallic sounds.  
Pounding.  
expansion and contraction -  
normal.  
Air chambers in piping have  
become waterlogged.  
Drain piping system and refill.  
Heater must be off while this is  
being done.  
Combustion noises.  
Water leaks.  
Too much primary air.  
Call service agent.  
Call service agent.  
overfired heater; Incorrect  
burners or orifice for type of gas  
used.  
Check and correct as necessary.  
Drain valve not closed tightly.  
If drain valve cannot be closed  
tightly, replace.  
Possible condensation if tank  
is undersized or stored water is  
below 110 degrees.  
Increase tank temperature  
setting (add a mixing valve  
if setting will be above 120  
degrees).  
If leakage source cannot be  
corrected or identified, call  
service agent.  
Shut off gas supply to heater  
and close cold water inlet valve  
to heater.  
repair or in case of suspected tank  
leakage, be certain to confirm before  
replacing heater.  
gas odors.  
Heater is over fired  
Shut off gas supply to heater  
and call a service agent.  
Check for sooted flue passage.  
Check for obstructed vent line.  
Check backdraft or lack of draft  
Possible gas leaks.  
Shut off gas supply to heater  
and call gas company at once  
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water piping diagrams  
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STORAGE TANK  
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STORAGE TANK  
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MANIFOLD KITS  
TWO UNIT MANIFOLD KIT  
(PART NO. 9003426205)  
N71 120NE  
N81 154NE  
N100 180NE  
N100 199NE  
N100 200NES  
N100 250NE  
N100 275NE  
N85 310NE  
N85 366NE  
N85 390NE  
63"  
68"  
72"  
72"  
72"  
72"  
72"  
73"  
73"  
73"  
THREE UNIT MANIFOLD KIT  
(PART NO. 9003427205)  
FOUR UNIT MANIFOLD KIT  
(PART NO. 9003428205)  
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notes  
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notes  
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notes  
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notes  
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Limited Warranty  
Reliance Water Heater Company, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.  
1. THE TANK  
If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water  
therein, during the  
current model. Some government agencies are requiring energy  
of equivalent size and construction, Reliance will provide a model which complies with the regulations of your area, in which case the consumer  
THREE years after initial installation, the warrantor will supply a complete new Reliance water heater of equivalent size and  
standards for water heaters. In the event regulations prohibit sale of a model  
will be charged the difference in price between the like replacement and the energy  
heater will be limited to the unexpired term of the original warranty.  
model required. The warranty on the replacement water  
2. ALL OTHER PARTS  
If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in  
material or workmanship, the warrantor will repair or replace such part or portion at its option.  
3. CONDITIONS AND EXCEPTIONS  
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations,  
the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve,  
by and  
sanctioned and recognized independent testing agency and approved by the American Society of Mechanical Engineers, must have been installed.  
a.  
This warranty shall apply only when the heater is:  
(1) used at temperatures not exceeding the maximum calibrated setting of its thermostat;  
(2) used at water pressure not exceeding the working pressure shown on the heater;  
(3)  
with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;  
(4) used in a non-corrosive and non-contaminated atmosphere;  
(5) used with factory approved anode(s) installed;  
(6) in its original installation location;  
(7) in the United States, its territories or possessions or Canada;  
(8) sized in accordance with proper sizing techniques for commercial and/or residential water heaters;  
(9) bearing a rating plate which has not been altered, defaced or removed, except as required by the warrantor;  
(10) used in an open system or in a closed system with properly sized and installed thermal expansion tank;  
(11) operated with properly installed dirt leg;  
(12)  
(13)  
with the fuel for which it was factory built;  
at the factory rated input;  
(14) operated with the inner and outer combustion chamber doors in place.  
b. Any accident to the water heater, any misuse, abuse (including freezing or thermal expansion damage) or alteration of, any operation in a  
form, or any attempt to repair tank leaks will void this warranty.  
c. This warranty is void if a device acting as a  
prevention device (check valves etc.) is installed in the cold water supply the heater is con-  
nected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times. The relief  
valve installed on the heater is not an acceptable method.  
4. SERVICE AND REPAIR EXPENSES  
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs.  
Such costs may include but are not limited to:  
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;  
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and  
returning the claimed defective heater or part to such distributor.  
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.  
5. LIMITATIONS ON IMPLIED WARRANTIES  
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law or local code are limited to one (1)  
year duration for the heater or any of its parts. Some areas do not allow limitation on how long an implied warranty lasts, so the above limitation may  
not apply to you.  
6. CLAIM PROCEDURE  
Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products. If  
this is not practicable, the owner should contact:  
U.S. Customers  
Reliance Water Heater Company  
500 Tennessee Waltz Parkway  
Ashland City, TN 37015  
Telephone: (800) 365-4054  
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the  
warrantor.  
b. Dealer replacements are made subject to in-warranty validation by warrantor.  
7. DISCLAIMERS  
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANT-  
ABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER. THE WARRANTOR SHALLNOT  
BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY  
OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR  
DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.  
a. Some areas do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may not  
apply to you.  
b. This warranty gives you  
legal rights, and you may also have other rights which vary from area to area.  
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the heater’s  
rating plate.  
Model No. ____________________Serial No. _____________________________________________Date Installed__________________________  
Dealer’s Name____________________________________________________________________________________________________________  
Dealer’s Address ________________________________________________________________________ Phone No.________________________  
City and State __________________________________________________________________________ Zip _____________________________  
KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE.  
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www.reliancewaterheaters.com  
500 Tennessee Waltz Parkway, Ashland City, TN 37015  
Tech Support: 800-365-4054  
Parts: 800-821-2017  
Copyright © 2010 reliance Water Heater Company, All rights reserved.  
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