Reliance Water Heaters Water Heater 196296 001 User Guide

Instruction Manual  
RESIDENTIAL GAS WATER HEATERS  
NOT FOR USE IN MANUFACTURED (MOBILE) HOMES  
Everything you need to know is  
contained in this fully illustrated  
Installation Guide. For most of  
you, this simple procedure  
booklet is all that’s needed.  
However, if necessary you can  
get help from “HELPFUL HAL”.  
He is there to help, with advice  
and direction. Call our toll free  
number and ask for “HELPFUL  
HAL” It’s your hotline to fast help!  
1-800-365-4054  
For Your Safety •  
AN ODORANT IS ADDED TO THE GAS USED  
BYTHIS WATER HEATER.  
ALLTECHNICALAND WARRANTY QUESTIONS: SHOULD BE DIRECTEDTOTHE LOCALDEALER FROM WHOM THE WATER HEATER WAS  
PURCHASED.IFYOUAREUNSUCCESSFUL,PLEASEWRITETOTHECOMPANYLISTEDONTHERATINGPLATEONTHEWATERHEATER.  
KEEPTHIS MANUALIN THE POCKET ON HEATER FOR FUTURE REFERENCE  
WHENEVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.  
PRINTED IN THE U.S.A 1004  
PART NO. 196296-001  
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GENERAL SAFETY  
3
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TABLE OF CONTENTS  
SAFE INSTALLATION, USEAND SERVICE .............................. 2  
FORYOUR INFORMATION ............................................... 22-24  
Start Up Conditions ................................................... 22,23  
Draft Hood Operation ............................................. 22  
Condensation .................................................... 22,23  
Smoke/Odor ............................................................ 23  
Thermal Expansion ................................................. 23  
Strange Sounds ...................................................... 23  
OPERATIONALCONDITIONS .............................................23,24  
Smelly Water .......................................................... 23  
“Air” in Hot Water Faucets ................................ 23,24  
High Temperature Shut Off System ....................... 24  
PERIODICMAINTENANCE ................................................. 24-26  
Venting System Inspection ............................................ 24  
Burner Inspection ........................................................... 24  
Burner Cleaning.............................................................. 25  
Housekeeping ................................................................ 25  
Anode Rod Inspection .................................................... 25  
Temperature-Pressure Relief Valve Operation .............. 25  
Draining .....................................................................25,26  
Drain Valve Washer Replacement ................................. 26  
Service ........................................................................... 26  
LEAKAGECHECKPOINTS ...................................................... 27  
TROUBLESHOOTINGGUIDELINES ......................................... 28  
REPAIR PARTS LIST ............................................................... 29  
GENERAL SAFETY .................................................................. 3  
TABLE OF CONTENTS .............................................................. 4  
INTRODUCTION ........................................................................ 4  
Preparing for the New Installation ................................... 4  
TYPICALINSTALLATION .......................................................5,6  
REMOVINGTHE OLD WATER HEATER .................................... 7  
MATERIALSAND BASICTOOLS NEEDED ............................... 8  
LOCATINGTHE NEW WATER HEATER ............................... 9-12  
Facts to Consider About Location ..............................9,10  
Insulation Blankets .................................................... 10,11  
Combustion Air and Ventilation for Appliances  
Located in Unconfined Spaces ..................................... 11  
Combustion Air and Ventilation for Appliances  
Located in Confined Spaces .................................... 11,12  
INSTALLING THE NEW WATER HEATER .......................... 13-19  
Section A - Galvanized Piping .................................. 13,14  
Section B - Copper (Sweat) Piping.......................... 14-15  
Temperature-Pressure Relief Valve ..........................16,17  
Filling the Water Heater .................................................. 17  
Venting ...................................................................... 17,18  
Gas Piping ................................................................. 18,19  
Sediment Traps .............................................................. 19  
LIGHTING&OPERATINGINSTRUCTIONS ..........................20,21  
TEMPERATUREREGULATION ................................................ 22  
WARRANTY ...................................................................... 30,31  
INTRODUCTION  
Thank You for purchasing this water heater. Properly installed  
and maintained, it should give you years of trouble free service.  
2. The installation must conform with these instructions and  
the local code authority having jurisdiction. In the absence of  
local codes, installations shall comply with the National Fuel  
Gas Code ANSI Z223.1/NFPA 54. This publication is  
available from the CSA International, 8501 East Pleasant  
Valley Rd., Cleveland, Ohio 44131, or The National Fire  
Protection Association, 1 Batterymarch Park, Quincy, MA  
02269.  
Abbreviations Found In This Instruction Manual:  
U.L. - Underwriters Laboratories Inc.  
CSA - Canadian Standards Association  
ANSI - American National Standards Institute  
NFPA - National Fire Protection Association  
ASME - American Society of Mechanical Engineers  
GAMA - Gas Appliance Manufacturer’s Association  
EPACT - Energy PolicyAct  
3. If after reading this manual you have any questions or do not  
understand any portion of the instructions, call the local gas  
utility or the manufacturer whose name appears on the rating  
plate.  
CAN - Canada  
4. Carefully plan the place where you are going to put the water  
heater. Correct combustion, vent action, and vent pipe  
installation are very important in preventing death from  
possible carbon monoxide poisoning and fires, see Figures  
9 through 14.  
This gas-fired water heater is design certified by Underwriters  
Laboritories, Inc. under American National Standard/CSA  
Standard for Gas Water Heaters ANSI Z21.10.3 - CSA 4.3 (current  
edition).  
Examine the location to ensure the water heater complies  
with the Locating the New Water Heater section in this  
manual.  
PREPARING FOR THE NEW INSTALLATION  
1. Read the “General Safety” section, page 3 of this manual  
first and then the entire manual carefully. If you don’t follow  
the safety rules, the water heater will not operate properly. It  
could cause DEATH, SERIOUS BODILY INJURY AND/OR  
PROPERTY DAMAGE.  
5. For California installation this water heater must be braced,  
anchored, or strapped to avoid falling or moving during an  
earthquake. See instructions for correct installation  
procedures. Instructions may be obtained from California  
Office of the State Architect, 400 P Street, Sacramento, CA  
95814.  
This manual contains instructions for the installation,  
operation, and maintenance of the gas-fired water heater. It  
also contains warnings throughout the manual that you must  
read and be aware of. All warnings and all instructions are  
essential to the proper operation of the water heater and  
your safety. Since we cannot put everything on the first few  
pages, READ THE ENTIRE MANUALBEFOREATTEMPTING  
TO INSTALLOR OPERATE THE WATER HEATER.  
6. Massachusetts Code requires this water heater to be  
installed in accordance with Massachusetts 248-CMR 2.00:  
State Plumbing Code and 248-CMR 5.00.  
7. Complies with SCAQMD rule #1146.2 and districts having  
equivalent NOx requirements.  
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TYPICAL INSTALLATION  
GET TO KNOW YOUR WATER HEATER - GAS MODELS  
A
B
C
D
E
F
VENT PIPE  
DRAFT HOOD  
ANODE  
HOT WATER OUTLET  
OUTLET  
INSULATION  
GAS SUPPLY  
MANUAL GAS SHUT-OFF VALVE  
I
J
GROUND JOINT UNION  
DRIP LEG (SEDIMENT TRAP)  
INNER DOOR  
OUTER DOOR  
UNION  
INLET WATER SHUT-OFF VALVE  
COLD WATER INLET  
INLET DIP TUBE  
Q
TEMPERATURE-PRESSURE  
RELIEF VALVE  
RATING PLATE  
FLUE BAFFLE(S)  
THERMOSTAT  
DRAIN VALVE  
PILOT AND MAIN BURNER  
FLUE  
K
L
M
N
O
P
R
S
T
U
V
W
X
G
H
DRAIN PAN  
* INSTALL IN ACCORDANCE WITH  
LOCAL CODES.  
* DRIP LE
LOCAL CO
(T) THERMOSTAT  
* ALL PIPIN
SUPPLIED
(V) PILOT & MAIN BURNER - NATURAL GAS  
(V) PILOT & MAIN BURNER - PROPANE GAS  
MAIN  
BURNER  
THERMOCOUPLE  
PILOT  
BURNER  
** CLOSED WATER SYSTEMSARE THOSE  
WITH BACK FLOW PREVENTION DEVICES  
INSTALLED IN THE INLETWATER SERVICE LINE.  
FIGURE 1.  
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TYPICAL INSTALLATION  
MIXING VALVE USAGE  
FIGURE2.  
HOTTER WATER CAN SCALD:  
This appliance has been design certified as complying with  
ANSI Z21.10.3 latest edition, for water heaters and is considered  
suitable for:  
Water heaters are intended to produce hot water. Water heated  
to a temperature which will satisfy space heating, clothes  
washing, dish washing, and other sanitizing needs can scald  
and permanently injure you upon contact. Some people are  
more likely to be permanently injured by hot water than others.  
These include the elderly, children, the infirm, or physically/  
mentally handicapped. If anyone using hot water in your home  
fits into one of these groups or if there is a local code requiring  
a certain temperature water at the hot water tap, then you must  
take special precautions. In addition to using the lowest  
possible temperature setting that satisfies your hot water needs,  
a means such as a *mixing valve, shall be used at the hot water  
taps used by these people or at the water heater. Mixing valves  
are available at plumbing supply or hardware stores. Consult a  
Qualified Installer or Service Agency. Follow mixing valve  
manufacturer’s instructions for installation of the valves. Before  
changing the factory setting on the thermostat, read the  
Temperature Regulation” section in this manual, see Figures  
31 and 32 on page 22.  
Water (Potable) Heating: All models are considered suitable  
for water (potable) heating only.  
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REMOVING THE OLD WATER HEATER  
4. Attach a hose to the water heater  
drain valve and put the other end in  
a floor drain or outdoors. Open the  
water heater drain valve. Open a  
nearby hot water faucet which will  
relieve pressure in the water  
heater and speed draining. The  
water passing out of the drain valve  
may be extremely hot. To avoid  
being scalded, make sure all  
connections are tight and that the  
water flow is directed away from  
any person, see Figures 3 and 6.  
FIGURE 6.  
5. Disconnect the vent pipe from the draft hood where they  
connect to the water heater. In most installations the vent  
pipe can be lifted off after any screw or other attached devices  
are removed. Dispose of the draft hood. The new water  
heater has the draft hood which must be used for proper  
operation.  
6. If you have copper piping to the water heater, the two copper  
water pipes can be cut with a hacksaw approximately four  
inches away from where they connect to the water heater.  
This will avoid cutting off pipes too short. Additional cuts can  
be made later if necessary. Disconnect the temperature-  
pressure relief valve drain line. When the water heater is  
drained, disconnect the hose from the drain valve. Close the  
drain valve. The water heater is now completely disconnected  
and ready to be removed, see Figure 7.  
FIGURE 3.  
1. Turn “OFF” the gas supply to the  
water heater.  
If the main gas line shut-off valve  
serving all gas appliances is  
used, also shut “OFF” the gas at  
each appliance. Leave all gas  
appliances shut “OFF” until the  
water heater installation is  
completed, see Figures 3 and 4.  
FIGURE 4.  
FIGURE 7.  
If you have galvanized pipe to the water heater, loosen the two  
galvanized pipes with a pipe wrench at the union in each line.  
Also disconnect the piping remaining to the water heater.  
These pieces should be saved since they may be needed  
when reconnecting the new water heater. Disconnect the  
temperature-pressure relief valve drain line. When the water  
heater is drained, disconnect the hose from the drain valve.  
Close the drain valve. The water heater is now completely  
disconnected and ready to be removed. Mineral buildup or  
sediment may have accumulated in the old water heater. This  
causes the water heater to be much heavier than normal and  
this residue, if spilled out, could cause staining, see  
Figure 8.  
2. Turn “OFF” the water supply to the  
water heater at the water shut off  
valve or water meter. Some  
installations require that the water  
be turned off to the entire house,  
see Figures 3 and 5.  
FIGURE 5.  
3. Check again to make sure the gas supply is “OFF” to the  
water heater. Then disconnect the gas supply connection  
from the gas control valve.  
FIGURE 8.  
7
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MATERIALS AND BASIC TOOLS NEEDED  
DECIDING ON THE TYPE OF INSTALLATION  
Section B  
Copper (Sweat) Piping  
There are typically two different types of installations. The  
installation section of this manual has been broken into these  
two methods:  
The original piping is copper sweat and you are going to  
reconnect with sweat joints.  
Look at your old water heater installation to determine which  
type of installation you have. After finding out what type of  
installation you have, look at the options:  
Section A  
Galvanized Piping  
The original piping is galvanized pipe.  
Individual Parts  
LENGTH OF HARD COPPER PIPING  
(SIZE OF COPPER PIPE AND SWEAT FITTINGS MUST  
BE THE SAME SIZE AS THE ORIGINAL PIPING.)  
FLEXIBLE GAS  
CONNECTOR  
PART NO. 9000068  
2 FEMALE AND 1 MALE  
THREADED TO SWEAT  
CONNECTORS  
2 - SWEAT  
COUPLINGS  
CHECK YOUR TOOLS  
FLEXIBLE GAS  
CONNECTOR  
PART NO. 9000068  
CHECK YOUR TOOLS  
PIPE WRENCHES  
DRILL  
MAAP GAS  
TORCH  
SOLDER FLUX  
HACKSAW  
PIPE WRENCHES  
DRILL  
ROLL
PIPE DOPE STICK  
(USE ONLY ON WATER (FOR WATER AND GAS  
CONNECTIONS)  
CONNECTIONS)  
SLOT-HEAD SCREWDRIVER  
SLOT-HEAD SCREWDRIVER  
PHILLIPS HEAD SCREWDRIVER  
PIPE  
DOPE STICK  
PHILLIPS HEAD SCREWDRIVER  
ROLL 95-5 OR  
EQUIVALENT  
SOFT SOLDER  
TUBING CUTTER  
3/4” WIRE BRUSH  
1/2” WIRE BRUSH  
ROLL OF  
EMERY CLOTH  
ROLL OF TEFLON TAPE  
(USE ONLY ON WATER  
CONNECTIONS)  
ROLL OF  
EMERY CLOTH  
GARDEN  
HOSE  
GARDEN  
HOSE  
8
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LOCATING THE NEW WATER HEATER  
Water supply shut-off devices that activate based on the  
water pressure differential between the cold water and hot  
water pipes connected to the water heater.  
FACTS TO CONSIDERABOUT THE LOCATION  
Carefully choose an indoor location for the new water heater,  
because the placement is a very important consideration for  
the safety of the occupants in the building and for the most  
economical use of the appliance. This water heater is not for  
use in manufactured (mobile) homes or outdoor installation.  
Devices that will turn off the gas supply to a gas water heater  
while at the same time shutting off its water supply.  
Whether replacing an old water heater or putting the water  
heater in a new location, the following critical points must be  
observed:  
1. Select a location indoors as close as practical to the gas  
vent or chimney to which the water heater vent is going to be  
connected, and as centralized with the water piping system  
as possible.  
2. Selected location must provide adequate clearances for  
servicing and proper operation of the water heater.  
Installation of the water heater must be accomplished in such  
a manner that if the tank or any connections should leak, the  
flow will not cause damage to the structure. For this reason, it  
is not advisable to install the water heater in an attic or upper  
floor. When such locations cannot be avoided, a suitable drain  
pan should be installed under the water heater. Drain pans  
are available at your local hardware store. Such a drain pan  
must have a minimum length and width of at least 2” (51 mm)  
greater than the water heater dimensions and must be piped  
to an adequate drain. The pan must not restrict combustion air  
flow.  
INSTALLATIONS IN AREAS WHERE FLAMMABLE LIQUIDS  
(VAPORS) ARE LIKELY TO BE PRESENT OR STORED  
(GARAGES, STORAGE AND UTILITY AREAS, ETC.):  
Flammable liquids (such as gasoline, solvents, propane [LP  
or butane, etc.] and other substances such as adhesives, etc.)  
emit flammable vapors which can be ignited by a gas water  
heater’s pilot light or main burner. The resulting flashback and  
fire can cause death or serious burns to anyone in the area, as  
well as property damage. If installation in such areas is your  
only option, then the installation must be accomplished in a  
way that the pilot flame and main burner flame are elevated  
from the floor at least 18 inches. While this may reduce the  
chances of flammable vapors, from a floor spill being ignited,  
gasoline and other flammable substances should never be  
stored or used in the same room or area containing a gas  
water heater or other open flame or spark producing appliance.  
NOTE: Flammable vapors may be drawn by air currents from  
other areas of the structure to the appliance.  
Water heater life depends upon water quality, water pressure  
and the environment in which the water heater is installed.  
Water heaters are sometimes installed in locations where  
leakage may result in property damage, even with the use of a  
drain pan piped to a drain. However, unanticipated damage  
can be reduced or prevented by a leak detector or water shut-  
off device used in conjunction with a piped drain pan. These  
devices are available from some plumbing supply wholesalers  
and retailers, and detect and react to leakage in various ways:  
Sensors mounted in the drain pan that trigger an alarm or  
turn off the incoming water to the water heater when leakage  
is detected.  
Sensors mounted in the drain pan that turn off the water  
supply to the entire home when water is detected in the  
drain pan.  
Also, the water heater must be located and/or protected so it is  
not subject to physical damage by a moving vehicle.  
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This water heater must not be installed directly on carpeting.  
Carpeting must be protected by metal or wood panel beneath  
the appliance extending beyond the full width and depth of the  
appliance by at least 3” (76.2 mm) in any direction, or if the  
appliance is installed in an alcove or closet, the entire floor  
must be covered by the panel. Failure to heed this warning  
may result in a fire hazard.  
FIGURE 10.  
If this water heater will be used in beauty shops, barber shops,  
cleaning establishments, or self-service laundries with dry  
cleaning equipment, it is imperative that the water heater or  
water heaters be installed so that combustion and ventilation  
air be taken from outside these areas.  
Minimum clearances between the water heater and  
combustible construction are 0 inch at the sides and rear,  
4” (102 mm) at the front, and 6” (153 mm) from the vent pipe.  
Clearance from the top of the jacket is 12” (305 mm) on most  
models. Note that a lesser dimension may be allowed on  
some models, refer to the label attached adjacent to the gas  
control valve on the water heater, see Figure 9.  
Propellants of aerosol sprays and volatile compounds,  
(cleaners, chlorine based chemicals, refrigerants, etc.) in  
addition to being highly flammable in many cases, will also  
change to corrosive hydrochloric acid when exposed to the  
combustion products of the water heater. The results can be  
hazardous, and also cause product failure.  
INSULATION BLANKETS  
FIGURE9.  
A gas water heater cannot operate properly without the correct  
amount of air for combustion. Do not install in a confined area  
such as a closet, unless you provide air as shown in the  
Locating The New Water Heater section. Never obstruct the  
flow of ventilation air. If you have any doubts or questions at all,  
call your gas supplier. Failure to provide the proper amount of  
combustion air can result in a fire or explosion and cause  
death, serious bodily injury, or property damage.  
10  
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Insulation blankets are available to the general public for  
external use on gas water heaters but are not necessary with  
Reliance products. The purpose of an insulation blanket is to  
reduce the standby heat loss encountered with storage tank  
heaters. Your Reliance water heater meets or exceeds the  
EPACT standards with respect to insulation and standby loss  
requirements, making an insulation blanket unnecessary.  
per 1,000 Btu per hour (22cm2/kW) of the total input rating of all  
gas utilization equipment in the confined space, but not less  
than 100 square inches (645cm2). One opening shall  
commence within 12” (30 cm) of the top and one commencing  
within 12” (30 cm) of the bottom of the enclosures.  
Should you choose to apply an insulation blanket to this heater,  
you should follow these instructions (For identification of  
components mentioned below, see Figure 1). Failure to follow  
these instructions can restrict the air flow required for proper  
combustion, potentially resulting in fire, asphyxiation, serious  
personal injury or death.  
Do not apply insulation to the top of the water heater, as this  
will interfere with safe operation of the draft hood.  
Do not cover the outer door, thermostat or temperature &  
pressure relief valve.  
Do not allow insulation to come within 2" of the floor to  
prevent blockage of combustion air flow to the burner.  
Do not cover the instruction manual. Keep it on the side of  
the water heater or nearby for future reference.  
FIGURE 11.  
B. ALL AIR FROM OUTDOORS: (See Figures 12, 13 and 14)  
Do obtain new warning and instruction labels from Reliance  
for placement on the blanket directly over the existing labels.  
The confined space shall be provided with two permanent  
openings, one commencing within 12” (30 cm) of the top and  
one commencing within 12” (30 cm) from the bottom of the  
enclosure. The openings shall communicate directly, or by  
ducts, with the outdoors or spaces (crawl or attic) that freely  
communicate with the outdoors.  
Do inspect the insulation blanket frequently to make certain  
it does not sag, thereby obstructing combustion air flow.  
COMBUSTION AIR AND VENTILATION FOR  
APPLIANCES LOCATED IN UNCONFINED SPACES  
UNCONFINED SPACE is space whose volume is not less than  
50 cubic feet per 1,000 Btu per hour (4.8 m3 per kW) of the  
aggregate input rating of all appliances installed in that space.  
Rooms communicating directly with the space in which the  
appliances are installed, through openings not furnished with  
doors, are considered a part of the unconfined space.  
In unconfined spaces in buildings, infiltration may be adequate  
to provide air for combustion, ventilation and dilution of flue  
gases. However, in buildings of tight construction (for example,  
weather stripping, heavily insulated, caulked, vapor barrier, etc.),  
additional air may need to be provided using the methods  
described in “Combustion Air and Ventilation for Appliances  
Located in Confined Spaces.”  
COMBUSTION AIR AND VENTILATION FOR  
APPLIANCES LOCATED IN CONFINED SPACES  
CONFINED SPACE is a space whose volume is less than 50  
cubic feet per 1,000 Btu per hour (4.8 m3 per kW) of the  
aggregate input rating of all appliances installed in that space.  
FIGURE 12.  
1. When directly communicating with the outdoors, each  
opening shall have a minimum free area of 1 square inch  
per 4,000 Btu per hour (5.5 cm2/kW) of total input rating of all  
equipment in the enclosure, see Figure 12.  
A. ALL AIR FROM INSIDE BUILDINGS:  
(See Figures 10 and 11)  
The confined space shall be provided with two permanent  
openings communicating directly with an additional room(s)  
of sufficient volume so that the combined volume of all spaces  
meets the criteria for an unconfined space. The total input of  
all gas utilization equipment installed in the combined space  
shall be considered in making this determination. Each  
opening shall have a minimum free area of one square inch  
2. When communicating with the outdoors through vertical  
ducts, each opening must have a minimum free area of 1  
square inch per 4,000 Btu per hour (5.5 cm2/kW) of total  
input rating of all equipment in the enclosure, see  
Figure 13.  
11  
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a design of louver or grille is known, it should be used in  
calculating the size opening required to provide the free  
area specified. If the design and free area is not known, it  
may be assumed that wood louvers will be 20-25 percent  
free area and metal louvers and grilles will have 60-75  
percent free area. Louvers and grilles shall be fixed in the  
open position or interlocked with the equipment so that they  
are opened automatically during equipment operation.  
FIGURE 13.  
3. When communicating with the outdoors through horizontal  
ducts, each opening shall have a minimum free area of 1  
square inch per 2,000 Btu per hour (11 cm2/kW) of total input  
rating of all equipment in the enclosure, see Figure 14.  
4. When ducts are used, they shall be of the same cross-  
sectional area as the free area of the openings to which  
they connect. The minimum short side dimension of  
rectangular air ducts shall not be less than 3” (76.2 mm),  
see Figure 14.  
FIGURE 14.  
6. Special Conditions Created by Mechanical Exhausting or  
Fireplaces: operation of exhaust fans, ventilation systems,  
clothes dryers or fireplaces may create conditions requiring  
special attention to avoid unsatisfactory operation of installed  
gas utilization equipment.  
5. Louvers and Grilles: In calculating free area, consideration  
shall be given to the blocking effect of louvers, grilles or  
screens protecting openings. Screens used shall not be  
smaller than 1/4 inch (6.4 mm) mesh. If the free area through  
12  
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INSTALLING THE NEW WATER HEATER  
FIGURE 16A.  
3. Place the vent pipe over the draft hood. With the vent pipe  
in position, drill a small hole through both the vent pipe  
and draft hood. Secure them together with a sheet metal  
screw.  
4. Wrap the 1” NPT threaded nipples (75 gallon models) or  
1.25” NPT threaded nipples (100 gallon models) with teflon  
tape or pipe joint compound, see Figure 17. Connect the  
existing piping to the water heater.  
FIGURE 15.  
SECTIONA - GALVANIZED PIPING  
(See Figure 15)  
1. Position the water heater so that the existing piping will  
require the shortest distance between connections. Make  
sure that you are able to reach the drain valve and all  
connections when the water heater is in place. This will  
make it easy to service the water heater. The water heater  
must be level before you begin the piping.  
FIGURE 17.  
If a water heater is installed in a closed water supply system,  
such as one having a back-flow preventer, check valve,  
water meter with check valve, etc. . . in the cold water  
supply, means shall be provided to control thermal  
expansion. Contact a qualified installer or service agency  
on how to control this situation.  
5. See the Temperature-Pressure Relief Valve section for  
instructions on installing the discharge pipe.  
6. Connect the flexible gas connector to the incoming gas  
line using the end with the 1/2” female fitting, a 1/2”  
threaded nipple is available if needed. The 1/2” male fitting  
on the other end is to be connected to the gas thermostat.  
Make sure that the gas type you have is the same as the  
gas type indicated on the rating plate. Make sure that all  
connections are tight. All threaded fittings must have teflon  
tape or pipe dope (which is resistant to the action of liquefied  
petroleum (L.P. Gas) applied, see Figure 15.  
2. Place the draft hood in the receiving holes where it  
connects to the water heater. The legs should snap in to  
give a tight fit.  
Secure the legs of the draft hood with the supplied draft  
hood brackets, see Figures 16 and 16A.  
7. With the thermostat knob in the “OFF” position, turn the  
gas on. Check for leaks with a soapy solution. If leaks are  
found, turn the gas off immediately and correct. Do not  
test for gas leaks with a match or flame. Read Lighting  
instructions on page 20 for natural gas models and page  
21 for propane gas models. Do not light the water heater  
until it is completely filled with water.  
FIGURE 18.  
FIGURE 16.  
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8. After checking that all connections are tight and the drain  
valve near the bottom of the water heater is closed, go to  
“Filling the Water Heater”.  
FIGURE 20.  
SECTION B  
COPPER (SWEAT) PIPING  
(See Figure 19)  
FIGURE 20A.  
3. Place the vent pipe over the draft hood. With the vent pipe  
in position, drill a small hole through both the vent pipe  
and draft hood. Secure them together with a sheet metal  
screw.  
4. Put two or three turns of teflon tape or pipe joint compound  
around the exposed end of the 1” NPT threaded nipples  
for 75 gallon models or 1.25” NPT threaded nipples for  
100 gallon models, see Figure 21.  
FIGURE 19.  
1. Position the water heater so that the existing piping will  
require the shortest distance between connections. Make  
sure that you are able to reach the drain valve and all  
connections when the water heater is in place. This will  
make it easy to service the water heater. The water heater  
must be level before you begin the piping.  
FIGURE 21.  
5. Cutting custom lengths of copper pipe will be needed in  
this procedure. The pipe cutter is simple to use, screw  
the adjustment knob until the opening of the jaws will  
allow the cutters to be placed around the pipe. Then close  
the adjustment until the cutting blade is just tight against  
the pipe. Do not over tighten. Make one or two revolutions  
of the cutter around the pipe. Tighten the adjustment knob  
slightly, and revolve the cutters around the pipe once again.  
Continue this procedure until the pipe is completely cut in  
two.  
If a water heater is installed in a closed water supply  
system, such as one having a back-flow preventer, check  
valve, water meter with check valve, etc. . . in the cold water  
supply, means shall be provided to control thermal  
expansion. Contact the water supplier or plumbing  
contractor on how to control this situation.  
2. Place the draft hood in the receiving holes where it  
connects to the water heater. The legs should snap in to  
give a tight fit.  
6. Cleaning and brushing the piping and fittings is one of  
the most important aspects of sweat connections. Clean  
the ends of each piece of copper pipe with emery cloth as  
Secure the legs of the draft hood with the supplied draft  
hood brackets, see Figures 20 AND 20A.  
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shown. Clean the inside of each sweat fitting with the wire  
brush as shown. Make sure you do not touch the cleaned  
areas, see Figure 22.  
Flux the ends of the length of pipe cut for the T & P line and  
the inside of the 3/4” male threaded to sweat connector.  
Then solder this assembly together. Do not screw the  
connector into the Temperature-Pressure Relief Valve  
before the assembly is soldered together, see Figure 25.  
13. Using your pipe wrench, screw the assembly into the  
Temperature-Pressure Relief valve, see Figure 25.  
FIGURE 22.  
7. Using the diagram map out the installation. Screw  
fittings onto the nipples, hand tight. Then measure and  
cut the copper tubing. Please note that special adapters  
may be needed to match existing piping.  
Remove the fittings, then go to the next step, see  
Figure 23.  
FIGURE 25.  
14. Connect the flexible gas connector to the incoming gas  
line using the end with the 1/2” female fitting, a 1/2”  
threaded nipple is available if needed. The 1/2” male  
fitting on the other end is to be connected to the gas  
thermostat, make sure that the type gas you have is the  
same as the gas type indicated on the rating plate. Make  
sure that all connections are tight. All threaded fittings  
must have teflon tape or pipe dope (which is resistant to  
the action of liquefied petroleum [L.P.] gas).  
FIGURE 23.  
15. With the thermostat knob in the “OFF” position, turn the  
gas on. Check for leaks with a soapy solution. If leaks are  
found, turn the gas off immediately and correct. Do not  
test gas leaks with a match or flame. Read lighting  
instructions on page 20 for natural gas models and  
page 21 for propane gas models. Do not light the water  
heater until it is completely filled with water, see  
Figure 26.  
8. The female threaded to sweat connectors and two pieces  
of copper pipe to connect the water heater to the house  
plumbing should be cleaned, fluxed and assembled. Do  
not screw the connectors into the nipples in the tank  
before soldering.  
Solder pipe/connector assembly as shown. When solder  
flows into and completely around the joint, you should  
remove the solder and the heat immediately, see  
Figure 24.  
FIGURE 26.  
16. After checking that all connections are tight and the drain  
valve near the bottom of the water heater is closed, go to  
“Filling the Water Heater”.  
FIGURE 24.  
9. Using your pipe wrench, secure the pipe/connector  
assemblies onto the nipples.  
10. Flux the ends of piping and inside the couplings.  
11. Put the pipes and coupling together and solder as show  
Solder the top first, and then quickly solder the bottom.  
12. See the Temperature-Pressure Relief Valve section and  
the text in Steps 12 and 13 for instructions on installing  
the discharge piping.  
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TEMPERATURE-PRESSURE RELIEF VALVE  
This heater is provided with a properly certified combination  
temperature - pressure relief valve by the manufacturer.  
FIGURE 27.  
The valve is certified by a nationally recognized testing  
laboratory that maintains periodic inspection of production of  
listed equipment of materials as meeting the requirements for  
Relief Valves for Hot Water Supply Systems, ANSI Z21.22•CSA  
4.4 and the code requirements of ASME.  
If replaced, the valve must meet the requirements of local  
codes, but not less than a combination temperature and  
pressure relief valve certified as indicated in the above  
paragraph.  
The Discharge Pipe:  
The valve must be marked with a maximum set pressure not to  
exceed the marked maximum working pressure of the water  
heater (150 psi = 1,035 kPa) and a discharge capacity not less  
than the water heater input rate as shown on the model rating  
plate.  
Shall not be smaller in size than the outlet pipe size of the  
valve, or have any reducing couplings or other restrictions.  
Shall not be plugged or blocked.  
Shall be of material listed for hot water distribution.  
For safe operation of the water heater, the relief valve must not  
be removed from its designated opening nor plugged.  
Shall be installed so as to allow complete drainage of both  
the temperature-pressure relief valve, and the discharge  
pipe.  
The temperature-pressure relief valve must be installed directly  
into the fitting of the water heater designed for the relief valve.  
Position the valve downward and provide tubing so that any  
discharge will exit only within 6” (153 mm) above, or at any  
distance below the structural floor. Be certain that no contact is  
made with any live electrical part. The discharge opening must  
not be blocked or reduced in size under any circumstances.  
Excessive length, over 30’ (9.14 m), or use of more than four  
elbows can cause restriction and reduce the discharge capacity  
of the valve, see Figure 27.  
Shall terminate at an adequate drain.  
Shall not have any valve between the relief valve and tank.  
No valve or other obstruction is to be placed between the relief  
valve and the tank. Do not connect tubing directly to discharge  
drain unless a 6 inch air gap is provided. To prevent bodily  
injury, hazard to life, or property damage, the relief valve must  
be allowed to discharge water in quantities should  
circumstances demand. If the discharge pipe is not connected  
to a drain or other suitable means, the water flow may cause  
property damage.  
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The temperature-pressure relief valve must be manually  
operated at least once a year. Caution should be taken to  
ensure that (1) no one is in front of or around the outlet of the  
temperature-pressure relief valve discharge line, and (2) the  
water manually discharged will not cause any bodily injury or  
property damage because the water may be extremely hot.  
actuated vent dampers). Before installation of any vent damper,  
consult the local gas utility for further information.  
If after manually operating the valve, it fails to completely reset  
and continues to release water, immediately close the cold  
water inlet to the water heater, follow the draining instructions,  
and replace the temperature-pressure relief valve with a new  
one.  
FILLING THE WATER HEATER  
Never use this water heater unless it is completely full of water.  
To prevent damage to the tank, the tank must be filled with  
water. Water must flow from the hot water faucet before turning  
“ON” gas to the water heater.  
To insure proper venting of this gas-fired water heater, the  
correct vent pipe diameter must be utilized. Any additions or  
deletions of other gas appliances on a common vent with this  
water heater may adversely affect the operation of the water  
heater. Consult your gas supplier if any such changes are  
planned.  
To fill the water heater with water:  
1. Close the water heater drain valve by turning the handle to  
the right (clockwise). The drain valve is on the lower front of  
the water heater.  
For proper venting in certain installations, a larger diameter  
vent pipe may be necessary. Consult your gas supplier to aid  
you in determining the proper venting for your water heater  
from the vent tables in the current edition of the National Fuel  
Gas Code ANSI Z223.1/NFPA 54.  
2. Open the cold water supply valve to the water heater.  
NOTE: The cold water supply valve must be left open when  
the water heater is in use.  
Periodically check the venting system for signs of obstruction  
or deterioration and replace if needed.  
3. To insure complete filling of the tank, allow air to exit by  
opening the nearest hot water faucet. Allow water to run  
until a constant flow is obtained. This will let air out of the  
water heater and the piping.  
The combustion and ventilation air flow must not be obstructed.  
The water heater with draft hood installed must be connected  
to a chimney or listed vent pipe system, which terminates to  
the outdoors. Never operate the water heater unless it is vented  
to the outdoors and has adequate air supply to avoid risks of  
improper operation, explosion or asphyxiation.  
4. Check all water piping and connections for leaks. Repair as  
needed.  
VENTING  
For proper draft hood attachment, the draft hood legs may be  
angled slightly inward.  
VENT DAMPERS - Any vent damper, whether it is operated  
thermally or otherwise must be removed if its use inhibits proper  
drafting of the water heater.  
Obstructed or deteriorated vent systems may present serious  
health risk or asphyxiation.  
The vent pipe from the water heater must be no less than the  
diameter of the draft hood outlet on the water heater and must  
slope upward at least 1/4 inch per linear foot (21 mm per meter),  
see Figure 28.  
Thermally Operated Vent Dampers: This gas-fired water  
heater has a thermal efficiency at or above 80% which may  
produce a relatively low flue gas temperature. Such  
temperatures may not be high enough to properly open  
thermally operated vent dampers. This would cause spillage  
of the flue gases and may cause carbon monoxide poisoning.  
All vent gases must be completely vented to the outdoors of the  
structure (dwelling). Install only the draft hood provided with  
the new water heater and no other draft hood.  
Vent dampers must bear evidence of certification as complying  
with the current edition of the American National Standard  
ANSI Z21.66 / CGA 6.14 (covering electrically and mechanically  
Vent pipes must be secured at each joint with sheet metal  
screws.  
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FIGURE 28.  
There must be a minimum of 6” (153 mm) clearance between  
single wall vent pipe and any combustible material. Fill and  
seal any clearance between single wall vent pipe and  
combustible material with mortar mix, cement, or other  
noncombustible substance. For other than single wall, follow  
vent pipe manufacturer’s clearance specifications. To insure  
a tight fit of the vent pipe in a brick chimney, seal around the  
vent pipe with mortar mix cement.  
If the main gas line Shut-off serving all gas appliances is used,  
also turn “off” the gas at each appliance. Leave all gas  
appliances shut off until the water heater installation is  
complete.  
Failure to have required clearances between vent piping and  
combustible material will result in a fire hazard.  
A gas line of sufficient size must be run to the water heater.  
Consult the current edition of the National Fuel Gas Code  
ANSI Z223.1/NFPA 54 and your gas supplier concerning pipe  
size.  
Be sure vent pipe is properly connected to prevent escape of  
dangerous flue gases which could cause deadly asphyxiation.  
There must be:  
A readily accessible manual shut off valve in the gas supply  
line serving the water heater, and  
A drip leg (sediment trap) ahead of the gas control valve to  
help prevent dirt and foreign materials from entering the  
gas control valve.  
A flexible gas connector or a ground joint union between the  
shut off valve and control valve to permit servicing of the unit.  
Be sure to check all the gas piping for leaks before lighting the  
water heater. Use a soapy water solution, not a match or open  
flame. Rinse off soapy solution and wipe dry.  
The minimum inlet gas pressure shown on the rating plate is  
that which will permit firing at the rated input.  
Chemical vapor corrosion of the flue and vent system may  
occur if air for combustion contains certain chemical vapors.  
Spray can propellants, cleaning solvents, refrigerator and air  
conditioner refrigerants, swimming pool chemicals, calcium  
and sodium chloride, waxes, bleach and process chemicals  
are typical compounds which are potentially corrosive.  
GAS PIPING  
Make sure the gas supplied is the same type listed on the  
model rating plate. The inlet gas pressure must not exceed  
14 inch water column (2.6 kPa) for natural and propane (L.P.)  
gas. If the gas control valve is subjected to pressures exceeding  
1/2 pound per square inch (3.5 kPa), the damage to the gas  
control valve could result in a fire or explosion from leaking  
gas.  
Standard Models are for installation up to 2,000 feet (610 m)  
above sea level.  
High Altitude models are for installation from 2,000 feet  
(610 m) to 4,500 feet (1,370 m) above sea level.  
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piping system at test pressures equal to or less than 1/2 pound  
per square inch (3.5kPa).  
If a standard model is installed above 2,000 feet (610 m) or  
high altitude model is installed above 4,500 feet (1,370 m), the  
input rating should be reduced at the rate of 4 percent for each  
1000 feet (305 m) above sea level which requires replacement  
of the burner orifice in accordance with National Fuel Gas Code  
ANSI Z223.1/NFPA 54 or Contact your local gas supplier  
for further information.  
Connecting the gas piping to the gas control valve of the water  
heater can be accomplished by either of the two methods  
shown in Figures 29 and 30.  
SEDIMENT TRAPS  
Failure to replace the standard orifice with a high altitude orifice  
when installed at elevations above 2,000 feet (610 m) or above  
4,500 feet (1,370 m) for high altitude model could result in  
improper and inefficient operation of the appliance, producing  
carbon monoxide gas in excess of safe limits, which could  
result in serious injury or death. Contact your local gas supplier  
for any specific changes which may be required in your area.  
A sediment trap shall be installed as close to the gas valve  
inlet of the water heater as practical at the time of water heater  
installation. The sediment trap shall be either a tee fitting with  
a capped nipple in the bottom outlet or other device recognized  
as an effective sediment trap. If a tee fitting is used, it shall  
be installed in conformance with one of the methods of  
installation , see Figures 29 and 30.  
FIGURE 29. GAS PIPING WITH FLEXIBLE CONNECTOR.  
Use pipe joint compound or teflon tape marked as being  
resistant to the action of petroleum [Propane (L.P.)] gases.  
FIGURE 30. GAS PIPING WITH ALL  
BLACK IRON PIPE TO GAS CONTROL.  
The appliance and its gas connection must be leak tested  
before placing the appliance in operation.  
Contaminants in the gas lines may cause improper operation  
of the gas control valve that may result in fire or explosion.  
Before attaching the gas line be sure that all gas pipe is clean  
on the inside. To trap any dirt or foreign material in the gas  
supply line, a drip leg (sometimes called a sediment trap)  
must be incorporated in the piping. The drip leg must be readily  
accessible. Install in accordance with the “Gas Piping” section.  
Refer to the current edition of the National Fuel Code, ANSI  
Z223.1/NFPA 54.  
The appliance and its individual shut-off valve shall be  
disconnected from the gas supply piping system during any  
pressure testing of that system at test pressures in excess of  
1/2 pound per square inch (3.5kPa). It shall be isolated from  
the gas supply piping system by closing its individual manual  
Shut-off valve during any pressure testing of the gas supply  
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FOR YOUR SAFETY READ BEFORE LIGHTING  
WARNING:If you do not follow these instructions exactly, a fire or  
explosion may result causing property damage, personal injury or loss of life.  
BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGEDAT FAUCETS.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
B. BEFORE LIGHTING: smell all around the appliance area  
for gas. Be sure to smell next to the floor because some  
gas is heavier than air and will settle on the floor.  
WHAT TO DO IF YOU SMELL GAS  
If you cannot reach your gas supplier, call the  
fire department.  
C. Use only your hand to push down or turn the gas control  
knob. Never use tools. If the knob will not push down or  
turn by hand, don’t try to repair it, call a qualified service  
technician. Force or attempted repair may result in a fire  
or explosion.  
D. Do not use this appliance if any part has been under  
water. Immediately call a qualified service technician to  
inspect the appliance and to replace any part of the  
control system and any gas control which has been  
under water.  
Do not try to light any appliance.  
Do not touch any electric switch; do not use  
any phone in your building.  
Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas supplier’s  
instructions.  
LIGHTING INSTRUCTIONS  
GAS CONTROL  
FIGURE D.  
TOP VIEW  
1.  
STOP! Read the safety information above on this  
label.  
the gas control knob down for about one (1) minute after the  
pilot is lit. Release the gas control knob and it will pop back  
up. Pilot should remain lit. If it goes out, repeat Steps 3 through  
8. It may take several minutes for air to clear the lines, before  
the pilot will light.  
2. Set the thermostat to the lowest setting by turning  
thermostat dial fully clockwise until it stops.  
3. Push the gas control knob down slightly and turn clockwise  
to "OFF", see Figure A.  
If knob does not pop up when released, stop and  
immediately call your service technician or gas  
supplier.  
NOTE: Gas control knob CANNOT be turned from "PILOT"  
to "OFF" unless it is pushed down slightly. Do not force.  
4. Remove the inner and outer doors located below and  
behind the gas control unit.  
If the pilot will not stay lit after several tries, turn the gas  
control knob to "OFF", see Figure A and call your service  
technician or gas supplier.  
5. Wait five (5) minutes to clear out any gas. If you then  
smell gas  
STOP! Follow "B" in the safety information  
this label. If you do not smell gas, go to  
9. Replace inner and outer burner doors.  
above on  
the next step.  
10. At arm's length away, turn gas control knob  
6. Find Pilot. Follow metal tube from the bottom, right of the  
gas control to the pilot burner (Figure D).  
counterclockwise  
to “ON”, see Figure C.  
11. Set thermostat to desired setting, (See Figure 1).  
7. Turn gas control knob counterclockwise  
see Figure B.  
to "PILOT",  
CAUTION: Hotter water increases the risk  
of scald injury. Consult the instruction  
manual before changing temperature.  
8. Push gas control knob down all the way and hold it down.  
Immediately light the pilot with a match. Continue to hold  
TO TURN OFF GAS TO APPLIANCE  
1. Set thermostat to the lowest setting.  
2. Push gas control knob down slightly and turn clockwise  
to “OFF”, see Figure A. Do not force.  
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FOR YOUR SAFETY READ BEFORE LIGHTING  
WARNING: If you do not follow these instructions exactly, a fire or  
explosion may result causing property damage, personal injury or loss of life.  
BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGEDAT FAUCETS.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
B. BEFORE LIGHTING: smell all around the appliance area  
for gas. Be sure to smell next to the floor because some  
gas is heavier than air and will settle on the floor.  
WHAT TO DO IF YOU SMELL GAS  
If you cannot reach your gas supplier, call the  
fire department.  
C. Use only your hand to push down or turn the gas control  
knob. Never use tools. If the knob will not push down or  
turn by hand, don’t try to repair it, call a qualified service  
technician. Force or attempted repair may result in a fire  
or explosion.  
D. Do not use this appliance if any part has been under  
water. Immediately call a qualified service technician to  
inspect the appliance and to replace any part of the  
control system and any gas control which has been  
under water.  
Do not try to light any appliance.  
Do not touch any electric switch; do not use  
any phone in your building.  
Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas supplier’s  
instructions.  
LIGHTING INSTRUCTIONS  
FIGURE D.  
TOP VIEW  
GAS CONTROL  
1.  
STOP! Read the safety information above on  
this label.  
the gas control knob down for about one (1) m i n u t e  
after the pilot is lit. Release the gas control knob and it  
will pop back up. Pilot should remain lit. If it goes out,  
repeat Steps 3 through 8. It may take several minutes for  
air to clear the lines, before the pilot will light.  
2. Set the thermostat to the lowest setting by turning  
thermostat dial fully clockwise until it stops.  
3. Push the gas control knob down slightly and turn clockwise  
to "OFF", see Figure A.  
NOTE: Gas control knob CANNOT be turned from "PILOT"  
to "OFF" unless it is pushed down slightly. Do not force.  
4. Remove the inner and outer doors located below and  
behind the gas control unit.  
If knob does not pop up when released, stop and  
immediately call your service technician or gas  
supplier.  
If the pilot will not stay lit after several tries, turn the  
gas control knob to "OFF" (Figure A) and call your  
service technician or gas supplier.  
5. Wait five (5) minutes to clear out any gas. If you then  
smell gas  
STOP! Follow "B" in the safety information  
this label. If you do not smell gas, go to  
above on  
9. Replace inner and outer burner doors.  
the next step.  
10. At arm's length away, turn the gas control knob  
6. Find Pilot. Follow metal tube from the bottom, right of the  
gas control to the pilot burner, see Figure D.  
counterclockwise  
to “ON”, see Figure C.  
11. Set thermostat to desired setting, (See Figure 1).  
7. Turn gas control knob counterclockwise  
see Figure B.  
to "PILOT",  
CAUTION: Hotter water increases the risk of  
scald injury. Consult the instruction manual  
before changing temperature.  
8. Push gas control knob down all the way and hold it down.  
Immediately light the pilot with a match. Continue to hold  
TO TURN OFF GAS TO APPLIANCE  
1. Set the thermostat to lowest setting.  
2. Push the gas control knob down slightly and turn  
clockwise  
to "OFF", see Figure A. Do not force.  
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TEMPERATURE REGULATION  
Short repeated heating cycles caused by small hot water uses  
on the thermostat, read the “Temperature Regulation” section  
in this manual, see Figures 31 and 32.  
can cause temperatures at the point of use to exceed the  
thermostat setting by up to 30°F (16.7°C). If you experience this  
type of use you should consider using lower temperature  
settings to reduce scald hazards.  
Never allow small children to use a hot water tap, or to draw  
their own bath water. Never leave a child or handicapped person  
unattended in a bathtub or shower.  
Any water heater’s intended purpose is to heat water. Hot  
water is needed for cleansing, cleaning, and sanitizing (bodies,  
dishes, clothing). Untempered hot water can present a scald  
hazard. Depending on the time element, and the people  
involved (adults, children, elderly, infirm, etc.) scalding may occur  
at different temperatures.  
NOTE: A water temperature range of 120°F-140°F (49°C-60°C)  
is recommended by most dishwasher manufacturers.  
The thermostat of this water heater has been factory set at its  
lowest position (PILOT LIGHTING). It is adjustable and must  
be reset to the desired temperature setting to reduce the risk of  
scald injury. The mark ( ) indicative of approximately 120°F  
(49°C) is preferred starting point.  
Turn the water temperature dial clockwise (  
the temperature, or counterclockwise (  
temperature.  
) to decrease  
) to increase the  
Should overheating occur or the gas supply fail to shut off, turn  
off the manual gas control valve to the appliance.  
HOTTER WATER CAN SCALD: Water heaters are intended to  
produce hot water. Water heated to a temperature which will  
satisfy space heating, clothes washing, dish washing, and  
other sanitizing needs can scald and permanently injure you  
upon contact. Some people are more likely to be permanently  
injured by hot water than others. These include the elderly,  
children, the infirm, or physically/mentally handicapped. If  
anyone using hot water in your home fits into one of these  
groups or if there is a local code requiring a certain temperature  
water at the hot water tap, then you must take special  
precautions. In addition to using the lowest possible  
temperature setting that satisfies your hot water needs, a  
means such as a mixing valve, shall be used at the hot water  
taps used by these people or at the water heater. Mixing valves  
are available at plumbing supply or hardware stores, see  
Figure 2 on page 6. Follow manufacturer’s instructions for  
installation of the valves. Before changing the factory setting  
FIGURE 31.  
Temperature  
Settings  
Time to Produce 2nd & 3rd  
Degree Burns on Adult Skin  
VERYHOT=approx.160°F(71°C)  
C = approx. 150°F (66°C)  
B = approx. 140°F (60°C)  
A = approx. 130°F (54°C)  
= approx. 120°F (49°C)  
About 1/2 second  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
More than 5 minutes  
- - - - - - - - - - - - - - - -  
LOW = approx. 80°F (27°C)  
FIGURE 32.  
FOR YOUR INFORMATION  
START UPCONDITIONS  
DRAFT HOOD OPERATION  
CONDENSATION  
Whenever the water heater is filled with cold water, some  
condensate will form while the burner is on. A water heater may  
appear to be leaking when in fact the water is condensation.  
This usually happens when:  
Check draft hood operation by performing a worst case  
depressurization of the building. With all doors and windows  
closed, and with all air handling equipment and exhaust fans  
operating such as furnaces, clothes dryers, range hoods and  
bathroom fans, a match flame should still be drawn into the  
draft hood of the water heater with its burner firing. If the flame  
is not drawn toward the draft hood, shut off the water heater and  
make necessary air supply changes to correct.  
a. A new water heater is filled with cold water for the first time.  
b. Burning gas produces water vapor in water heaters, particularly  
high efficiency models where flue temperatures are lower.  
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c. Large amounts of hot water are used in a short time and the  
refill water in the tank is very cold.  
expansion tank or device to relieve the pressure built by thermal  
expansion in the water system. Expansion tanks are available  
for ordering through a local plumbing contractor. Contact the  
local water heater supplier or service agency for assistance in  
controlling these situations.  
Moisture from the products of combustion condense on the  
cooler tank surfaces and form drops of water which may fall onto  
the burner or other hot surfaces to produce a “sizzling” or “frying”  
noise.  
STRANGE SOUNDS  
Excessive condensation can cause pilot outage due to water  
running down the flue tube onto the main burner and putting out  
the pilot.  
Possible noises due to expansion and contraction of some  
metal parts during periods of heat-up and cool-down do not  
necessarily represent harmful or dangerous conditions.  
Because of the suddenness and amount of water, condensation  
water may be diagnosed as a “tank leak”. After the water in the  
tank warms up (about 1-2 hours), the condition should disappear.  
Condensation causes sizzling and popping within the burner  
area during heating and cooling periods and should be  
considered normal. See “Condensation” in this section.  
Do not assume the water heater is leaking until there has been  
enough time for the water in the tank to warm up.  
OPERATIONAL CONDITIONS  
An undersized water heater will cause more condensation. The  
water heater must be sized properly to meet the family’s demands  
for hot water including dishwashers, washing machines and  
shower heads.  
SMELLYWATER  
In each water heater there is installed at least one anode rod  
(see parts sections) for corrosion protection of the tank. Certain  
water conditions will cause a reaction between this rod and  
the water. The most common complaint associated with the  
anode rod is one of a “rotten egg smell” in the hot water. This  
odor is derived from hydrogen sulfide gas dissolved in the  
water. The smell is the result of four factors which must all be  
present for the odor to develop:  
Excessive condensation may be noticed during the winter and  
early spring months when incoming water temperatures are at  
their lowest.  
Good venting is essential for a gas fired water heater to operate  
properly as well as to carry away products of combustion and  
water vapor.  
a. a concentration of sulfate in the supply water.  
b. little or no dissolved oxygen in the water.  
SMOKE / ODOR  
c. a sulfate reducing bacteria which has accumulated within  
the water heater (this harmless bacteria is nontoxic to  
humans).  
It is not uncommon to experience a small amount of smoke and  
odor during the initial start-up. This is due to burning off of oil  
from metal parts, and will disappear in a short while.  
d. an excess of active hydrogen in the tank. This is caused by  
the corrosion protective action of the anode.  
THERMALEXPANSION  
Smelly water may be eliminated or reduced in some water  
heater models by replacing the anode(s) with one of less active  
material, and then chlorinating the water heater tank and all  
hot water lines. Contact the local water heater supplier or  
service agency for further information concerning an Anode  
Replacement Kit and this chlorination treatment.  
If the smelly water persists after the anode replacement and  
chlorination treatment, we can only suggest that chlorination  
or aeration of the water supply be considered to eliminate the  
water problem.  
Water supply systems may, because of such events as high  
line pressure, frequent cut-offs, the effects of water hammer  
among others, have installed devices such as pressure  
reducing valves, check valves, back flow preventers, etc. to  
control these types of problems. When these devices are not  
equipped with an internal by-pass, and no other measures are  
taken, the devices cause the water system to be closed. As  
water is heated, it expands (thermal expansion) and closed  
systems do not allow for the expansion of heated water.  
Do not remove the anode leaving the tank unprotected. By  
doing so, all warranty on the water heater tank is voided.  
“AIR” IN HOT WATER FAUCETS  
The water within the water heater tank expands as it is heated  
and increases the pressure of the water system. If the relieving  
point of the water heater’s temperature-pressure relief valve is  
reached, the valve will relieve the excess pressure. The  
temperature-pressure relief valve is not intended for the  
constant relief of thermal expansion. This is an unacceptable  
condition and must be corrected.  
It is recommended that any devices installed which could create  
a closed system have a by-pass and/or the system have an  
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HYDROGEN GAS: Hydrogen gas can be produced in a hot  
water system that has not been used for a long period of time  
(generally two weeks or more). Hydrogen gas is extremely  
flammable and explosive. To prevent the possibility of injury  
under these conditions, we recommend the hot water faucet,  
located farthest away, be opened for several minutes before  
any electrical appliances which are connected to the hot water  
system are used (such as a dishwasher or washing machine).  
If hydrogen gas is present, there will probably be an unusual  
sound similar to air escaping through the pipe as the hot water  
faucet is opened. There must be no smoking or open flame  
near the faucet at the time it is open.  
HIGH WATER TEMPERATURE SHUT OFF SYSTEM  
This water heater is equipped with an automatic gas Shut-off  
system. This system works when high water temperatures  
are present. The high temperature Shut-off is built into the gas  
control valve. It is non-resettable. If the high temperature Shut-  
off activates, the gas control valve must be replaced. Turn  
“OFF” the entire gas supply to the water heater. Contact your  
gas supplier or service agency.  
PERIODIC MAINTENANCE  
correct the problem and clean or replace the flue and venting  
before resuming operation of the water heater.  
VENTING SYSTEM INSPECTION  
BURNER INSPECTION  
Flood damage to a water heater may not be readily visible or  
immediately detectable. However, over a period of time a  
flooded water heater will create dangerous conditions which  
can cause DEATH, SERIOUS BODILY INJURY, OR PROPERTY  
DAMAGE. Contact a qualified installer or service agency to  
replace a flooded water heater. Do not attempt to repair the  
unit! It must be replaced!  
At least once a year a visual inspection should be made of the  
main burner and pilot burner, see Figure 33.  
You should check for sooting. Soot is not normal and will  
impair proper combustion.  
Soot build-up indicates a problem that requires correction  
before further use. Turn “OFF” gas to water heater and leave  
off until repairs are made, because failure to correct the cause  
of the sooting can result in a fire causing death, serious injury,  
or property damage.  
At least once a year a visual inspection should be made of the  
venting system. You should look for:  
NATURAL  
1. Obstructions which could cause improper venting. The  
combustion and ventilation air flow must not be obstructed.  
2. Damage or deterioration which could cause improper  
venting or leakage of combustion products.  
3. Rusted flakes around top of water heater.  
Be sure the vent piping is properly connected to prevent escape  
of dangerous flue gases which could cause deadly  
asphyxiation.  
PROPANE  
Obstructions and deteriorated vent systems may present  
serious health risk or asphyxiation.  
Chemical vapor corrosion of the flue and vent system may  
occur if air for combustion contains certain chemical vapors.  
Spray can propellants, cleaning solvents, refrigerator and air  
conditioner refrigerants, swimming pool chemicals, calcium  
and sodium chloride, waxes, bleach and process chemicals  
are typical compounds which are potentially corrosive.  
If after inspection of the vent system you found sooting or  
deterioration, something is wrong. Call the local gas utility to  
FIGURE 33.  
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intact. Replacement of a depleted anode rod can extend the  
life of your water heater. Inspection should be conducted by a  
qualified technician, and at a minimum the anode(s) should  
be checked annually after the warranty period.  
BURNER CLEANING  
If inspection of the burner shows that cleaning is required, turn  
the gas control knob clockwise (  
depressing slightly.  
) to the “OFF” position,  
TEMPERATURE-PRESSURE  
RELIEF VALVE OPERATION  
NOTE: The knob cannot be turned from “PILOT” to “OFF”  
unless knob is depressed slightly. DO NOT FORCE.  
Loose deposits on or around the burner can be removed by  
carefully using the hose of a vacuum cleaner inserted through  
the access door of the water heater. If the burner needs to be  
removed for additional cleaning, call a service agency to remove  
and clean the burner and correct the problem that required the  
burner to be cleaned.  
HOUSEKEEPING  
Vacuum around base of water heater for dust, dirt, and lint on a  
regular basis.  
The temperature-pressure relief valve must be manually  
operated at least once a year.  
When checking the temperature-pressure relief valve operation,  
make sure that (1) no one is in front of or around the outlet of  
the temperature-pressure relief valve discharge line, and (2)  
that the water discharge will not cause any property damage,  
as the water may be extremely hot, see Figure 34.  
INSTALLED IN SUITABLEAREA: To insure sufficient ventilation  
and combustion air supply, proper clearances from the water  
heater must be maintained. See “Locating the New Water  
Heater” section. Combustible materials such as clothing,  
cleaning materials, or flammable liquids, etc. must not be  
placed against or adjacent to the water heater which can cause  
a fire.  
FIGURE 34.  
If after manually operating the valve, it fails to completely reset  
and continues to release water, immediately close the cold  
water inlet to the water heater, follow the draining instructions,  
and replace the temperature-pressure relief valve with a new  
one.  
ANODE ROD INSPECTION  
If the temperature-pressure relief valve on the appliance weeps  
or discharges periodically, this may be due to thermal  
expansion. You may have a check valve installed in the water  
line or a water meter with a check valve. Consult your local  
water supplier or service agency for further information. Do  
not plug the temperature-pressure relief valve.  
DRAINING  
The anode rod is used to protect the tank from corrosion. Most  
hot water tanks are equipped with an anode rod. The  
submerged rod sacrifices itself to protect the tank. Instead of  
corroding the tank, water ions attack and eat away the anode  
rod. This does not affect the water’s taste or color. The rod  
must be maintained to keep the tank in operating condition.  
Anode deterioration depends on water conductivity, not  
necessarily water condition. A corroded or pitted anode rod  
indicates high water conductivity and should be checked and/  
or replaced more often than an anode rod that appears to be  
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The water heater should be drained if being shut down during  
freezing temperatures. Also periodic draining and cleaning of  
sediment from the tank may be necessary.  
valve and retighten using a wrench. DO NOT OVER  
TIGHTEN.  
6. Follow instructions in the “Filling The Water Heater” section.  
7. Check for leaks.  
1. Turn the gas control knob to the “OFF” position.  
2. CLOSE the cold water inlet valve to the water heater.  
8. Follow the lighting instructions in the “Lighting and Operating  
Instructions” section to restart the water heater.  
3. OPEN a nearby hot water faucet and leave open to allow for  
draining.  
4. Connect a hose to the drain valve and terminate to an  
adequate drain.  
5. OPEN the water heater drain valve to allow for tank draining.  
NOTE: If the water heater is going to be shut down and  
drained for an extended period, the drain valve should be  
left open with hose connected allowing water to terminate  
to an adequate drain.  
FIGURE 35.  
SERVICE  
6. Close the drain valve.  
7. Follow instructions in the “Filling The Water Heater” section.  
Before calling for repair service, read the "Start Up Conditions"  
and "Operational Conditions" found in the "For Your Information"  
section of this manual.  
8. Follow the lighting instructions on the label or see pages 20  
and 21 under “Lighting and Operating Instructions” to restart  
the water heater.  
If a condition persists or you are uncertain about the operation  
of the water heater contact a service agency. If you are not  
thoroughly familiar with gas codes, your water heater, and safety  
practices, contact your gas supplier or qualified installer to  
check the water heater.  
DRAIN VALVE WASHER REPLACEMENT-  
FOR SELECTED MODELS WITH PLASTIC DRAIN VALVES  
(See Figure 35)  
Use the”Leakage Checkpoints” guide to check a “Leaking”  
water heater. Many suspected “Leakers” are not leaking tanks.  
Often the source of the water can be found and corrected.  
1. Turn “OFF” gas supply to water heater.  
2. Follow “Draining” instructions.  
Read this manual first. Then before checking the water heater  
make sure the gas supply has been turned “OFF”, and never  
turn the gas “ON” before the tank is completely full of water.  
3. Turning counter clockwise (  
the screw handle.  
), remove the hex cap below  
Never use this water heater unless it is completely filled with  
water. To prevent damage to the tank, the tank must be filled  
with water. Water must flow from the hot water faucet before  
turning “ON” gas to the water heater.  
4. Remove the washer and put the new one in place.  
5. Screw the handle and cap assembly back into the drain  
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LEAKAGE CHECKPOINTS  
A. Water at the draft hood is water vapor which has condensed  
out of the combustion products. This is caused by a problem  
in the vent. Contact the gas utility.  
B. *Condensation may be seen on pipes in humid weather or  
pipe connections may be leaking.  
C. *The anode rod fitting may be leaking.  
D. Small amounts of water from the temperature-pressure relief  
valve may be due to thermal expansion or high water pressure  
in your area.  
E. *The temperature-pressure relief valve may be leaking at the  
tank fitting.  
F. Water from a drain valve may be due to the valve being slightly  
opened.  
G. *The drain valve may be leaking at the tank fitting.  
H. Combustion products contain water vapor which can  
condense on the cooler surfaces of the tank. Droplets form  
and drip onto the burner or run on the floor. This is common  
at the time of start-up after installation and when incoming  
water is cold.  
I. Water in the water heater bottom or on the floor may be from  
condensation, loose connections, or the relief valve. DO NOT  
replace the water heater until a full inspection of all possible  
water sources is made and necessary corrective steps taken.  
Leakage from other appliances, water lines, or ground seepage  
should also be checked.  
*
To check where threaded portion enters tank, insert cotton  
swab between jacket opening and fitting. If cotton is wet,  
follow “Draining” instructions in the “Periodic Maintenance”  
section and then remove fitting. Put pipe dope or teflon tape  
on the threads and replace. Then follow “Filling the Water  
Heater” instructions in the “Installing the New Water Heater”  
section.  
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TROUBLESHOOTING GUIDELINES  
These guidelines should be utilized by a qualified service agent.  
Problem  
Cause  
Solution  
Improperly sealed, hot or cold supply connection,  
relief valve, drain valve, or thermostat threads.  
Leakage from other appliances or water lines.  
Condensation of flue products.  
Tighten threaded connections.  
WATER LEAKS  
Inspect other appliances near water heater.  
Refer to CONDENSATION.  
Thermal expansion in closed water system.  
Improperly seated valve.  
Install thermal expansion tank (DO NOT plug T&P valve).  
Check relief valve for proper operation  
(DO NOT plug T&P valve).  
LEAKING T&P VALVE  
SMELLY ODORS  
High sulfate or mineral content in water supply.  
Bacteria in water supply.  
Drain and flush heater thoroughly, then refill.  
Chlorinate or aerate water supply.  
Refer to LIGHTING INSTRUCTIONS.  
Turn on main gas Shut-off valve.  
Replace pilot assembly and/or thermocouple.  
Locate pilot, move match closer.  
Replace pilot assembly and/or thermocouple.  
Replace Gas Control.  
Gas control knob not positioned correctly.  
Main gas supply off.  
PILOT WILL NOT LIGHT  
Thermocouple malfunction.  
Match not close to pilot  
Thermocouple malfunction.  
Defective Gas Control.  
BURNER WILL NOT  
STAY LIT  
Dirty pilot burner.  
Clean pilot assembly.  
Thermocouple malfunction.  
Thermocouple tip is not in contact with pilot flame.  
Defective Gas Control.  
Replace pilot assembly and/or thermocouple.  
Insert thermocouple correctly.  
PILOT OUTAGE  
Replace Gas Control.  
Heater not lit or thermostat not on.  
Thermostat set too low.  
Refer to LIGHTING INSTRUCTIONS.  
Refer toTEMPERATURE REGULATION.  
Reduce hot water use.  
Heater undersized.  
Low gas pressure.  
Contact your gas supplier.  
NOT ENOUGH  
HOT WATER  
Incoming water is unusually cold.  
Leaking hot water pipes or fixtures.  
High temperature limit switch activated.  
Thermostat set too high.  
Allow more time for heater to re-heat.  
Have plumber check and repair leaks.  
Contact a service agency to determine cause.  
Refer toTEMPERATURE REGULATION.  
Refer to CONDENSATION.  
WATER TOO HOT  
WATER HEATER SOUNDS Condensation dripping on burner.  
SIZZLING OR  
RUMBLING  
Sediment or calcium in bottom of heater tank.  
Clean sediment from tank. Refer to DRAINING  
instructions in Maintenance section of manual.  
Improper combustion.  
No adjustment available. Contact a service agency  
to determine cause.  
SOOTING  
Lack of supply air.  
Improperly installed vent piping.  
Downdraft.  
Contact a service agency to determine cause.  
VENT GAS ODORS  
Poor combustion.  
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REPAIR PARTS LIST  
Key No. Part Description  
1
Pipe Nipple  
2
Burner Tube  
3
Burner Head  
4
Thermocouple  
Pilot  
5
6
Draft Hood  
*7  
Draft Hood Brace  
Inlet Tube  
8
9
Flue Baffle Assembly  
Anode Rod  
10  
11  
Cleanout Cover (optional)  
Cleanout Gasket (optional)  
Cleanout Screw (optional)  
Inner Door  
12  
13  
14  
15  
Outer Door  
16  
Thermostat  
17  
T & P Relief Valve  
Drain Valve  
18  
19  
Flue Reducer (Selected Models)  
Front Cover (optional)  
Pilot Tube  
20  
21  
22  
*23  
Orifice  
Fitting Breakaway  
Drain Pan  
21  
24  
4
2
*25  
Instruction Manual  
* Not Shown.  
3
5
Now that you have purchased this water heater, should a need  
ever exist for repair parts or service, simply contact the company  
it was purchased from or direct from the manufacturer listed  
on the rating plate on the water heater.  
22  
24  
DRAIN PAN  
2
21  
Be sure to provide all pertinent facts when you call or visit.  
3
Selling prices will be furnished on request or parts will be  
shipped at prevailing prices and you will be billed accordingly.  
The model number of your Gas Water Heater will be found on  
the rating place located above the gas control valve.  
4
22  
5
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE  
FOLLOWING INFORMATION:  
3/4"T&PRELIEFVALVE  
AUTOMATIC,SELF-CLOSINGTYPES  
MODEL NUMBER  
TYPE GAS (NATURALOR PROPANE (L.P.)  
SERIAL NUMBER  
PRESS.  
A=  
TEMP  
RELIEF  
150 LBS.  
150 LBS.  
2.13"  
1.88"  
210°F  
210°F  
PART DESCRIPTION  
A
17  
THIS ISAREPAIR PARTS LIST, NOTAPACKING LIST.  
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RESIDENTIAL GAS WARRANTY  
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER  
ONLY. In accordance with the warranty terms and conditions  
specified below.  
used with factory approved anode(s) installed;  
in its original installation location;  
in the United States, its territories or possessions, and  
Canada;  
sized in accordance with proper sizing techniques for  
residential water heaters;  
bearing a rating plate which has not been altered, defaced  
or removed except as required by the warrantor;  
used in an open system or in a closed system with a  
properly sized and installed thermal expansion tank;  
operated with properly installed drip leg in the gas supply  
line;  
fired with the fuel for which it was factory built;  
fired at the factory rated input;  
operated with the inner and outer combustion chamber  
doors in place.  
Reliance Water Heaters (the warrantor) will furnish the ORIGINAL  
OWNER, 1) a replacement Reliance water heater of equivalent  
size and current model if the glass-lined tank in this water heater  
leaks and, 2) a replacement part for any component part which  
fails.  
THE RELIANCE WATER HEATERS REPLACEMENT MODELOR  
PART WILL BE WARRANTED FOR ONLY THE UNEXPIRED  
PORTION OF THE ORIGINAL WARRANTY. The warranty period  
will be determined by the original date of purchase of the water  
heater, or in the absence of a Bill of Sale verifying said date, from  
the date of manufacture indicated on rating plate affixed to this  
water heater. This warranty is not transferrable and applies to  
models listed below:  
Any accident to the water heater or any part thereof (including  
freezing, fire, floods, or lightning), any misuse, abuse or alteration  
of it, any operation of it in a modified form, any operation of the  
water heater on desalinated (deionized) water, or any damage  
caused by attempts to repair tank leaks or parts, will void this  
warranty. This warranty does not cover water heaters replaced  
for cosmetic reasons or for reasons of noise, taste, odor,  
discolored and/or rusty water. This warranty does not apply to  
water heaters used to heat pools, whirlpools or hot tubs or used  
for space heating where its sizing does not conform with  
specifications of the heating component manufacturer.  
MODEL SERIES:  
606  
Tank  
Parts  
6-year  
6-year  
When the water heater has been used for other than single  
family residential application;  
1. The tank warranty shall be reduced to 1 year for 6 year  
models.  
2. The parts warranty shall be reduced to 1 year for all  
models.  
This warranty gives you specific legal rights, and you may have  
other rights which vary under the laws of each state. If any  
provision of this warranty is prohibited or invalid under applicable  
state law, that provision shall be ineffective to the extent of the  
prohibition or invalidity without invalidating the remainder of the  
affected provision or the other provisions of this warranty.  
CONDITIONS AND EXCEPTIONS  
This warranty shall apply only when the water heater is installed  
and operated in accordance with 1) all local fire codes and  
plumbing codes, ordinances and regulations, 2) the printed  
instructions provided with it, 3) good industry practices, and 4)  
proper safety practices such as but not limited to a properly  
sized drain pan if installed in an area where leakage from the  
tank or its connections would result in damage to the area  
adjacent to the heater. In addition, a new temperature and  
pressure relief valve, certified by the Canadian Gas Association  
must have been properly installed and piped to the nearest drain.  
SERVICE AND LABOR RESPONSIBILITY  
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL  
PROVIDE ONLYAREPLACEMENT WATER HEATER OR PART  
THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER  
COSTS. Such costs may include but are not limited to:  
a. Labor charges for service, removal, or reinstallation of  
the water heater or part thereof.  
This warranty shall apply only when the heater is:  
owned by the original purchaser;  
installed for indoor operation only;  
used at temperatures not exceeding the maximum b. Shipping and delivery charges for forwarding the new water  
calibrated setting of its thermostat;  
used at water pressure not exceeding the working  
pressure shown on the heater;  
heater or replacement part from the nearest distributor  
and returning the claimed defective heater or part to such  
distributor.  
filled with potable water, free to circulate at all times and  
with the tank free of damaging water sediment or scale  
deposits;  
c. All cost necessary or incidental for handling and  
administrative charges, and for any materials and/or  
permits required for installation of the replacement heater  
or part.  
used in  
atmosphere;  
a
non-corrosive and non-contaminated  
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INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF  
THE HEATER OR PARTS. THE WARRANTOR SHALL NOT BE  
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE  
UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL  
PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE  
WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS  
WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS  
OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND  
WHETHER ARISING IN CONTRACT OR IN TORT.  
LIMITATION ON IMPLIED WARRANTIES  
Implied warranties, including any warranty of merchantability  
imposed on the sale of this heater under state law are limited  
to one year duration for the heater or any of its parts. Some  
states do not allow limitations on how long an implied warranty  
lasts, so the above limitations may not apply to you.  
CLAIM PROCEDURE  
IMPORTANT INFORMATION  
Any claim under this warranty should be initiated by contacting:  
Reliance Water Heaters  
500 Lindahl Parkway  
Ashland City, Tennessee 37015  
Phone: 1.800.365.4054  
Model Number ________________________________  
Serial Number ________________________________  
INSTALLATION INFORMATION  
Replacement Parts may be ordered through authorized servicers  
or retailers or by contacting:  
Date Installed ________________________________  
Company’s Name _____________________________  
Street or P.O. Box _____________________________  
____________________________________________  
City, State, and Zip Code _______________________  
____________________________________________  
Phone Number _______________________________  
Plumber’s Name ______________________________  
Reliance Water Heaters  
500 Lindahl Parkway  
Ashland City, TN 37015  
Phone: 1.800.821.2017  
The warrantor will only honor replacement with identical or  
similar water heater or parts thereof, which are manufactured by  
the warrantor.  
DISCLAIMERS  
NO EXPRESS WARRANTY HAS BEEN OR WILL BE  
MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO  
THE MERCHANTABILITY OF THE HEATER OR THE  
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500 Lindahl Parkway  
Ashland City, TN 37015  
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