MasterConsole
CAT
MCCAT18/MCCAT116
User Guide
Release 1.1
Copyright © 2007 Raritan, Inc.
MCCAT‐0B‐E
December 2007
255‐20‐0002‐00
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Power Safety Guidelines
To avoid potentially fatal shock hazard and possible damage to Raritan equipment:
•
•
•
Do not use a 2‐wire power cord in any product configuration.
Test AC outlets at your computer and monitor for proper polarity and grounding.
Use only with grounded outlets at both the computer and monitor. When using a backup UPS,
power the computer, monitor and appliance off the supply.
Rack Mount Safety Guidelines
In Raritan products which require Rack Mounting, please follow these precautions:
•
Operation temperature in a closed rack environment may be greater than room temperature. Do
not exceed the rated maximum ambient temperature of the appliances.
•
•
•
•
Ensure sufficient airflow through the rack environment.
Mount equipment in the rack carefully to avoid uneven mechanical loading.
Connect equipment to the supply circuit carefully to avoid overloading circuits.
Ground all equipment properly, especially supply connections, such as power strips (other than
direct connections), to the branch circuit.
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Contents
Chapter 1 Introduction
Product Overview ..................................................................................................................................... 1
Product Photos........................................................................................................................................... 1
Product Features........................................................................................................................................ 2
Package Contents ...................................................................................................................................... 3
Chapter 2 Quick Start
A Glance at the Product............................................................................................................................ 4
Front View....................................................................................................................................... 4
Rear View........................................................................................................................................ 5
Connecting Computers............................................................................................................................. 6
Selecting a Channel ................................................................................................................................... 9
Front Panel Operation ................................................................................................................... 9
OSD Operation ............................................................................................................................. 10
Changing Channel Names ..................................................................................................................... 11
Chapter 3 Introduction to the On-Screen Display (OSD)
Activating the OSD ................................................................................................................................. 13
OSD Layout.............................................................................................................................................. 13
Frequently Used Keys............................................................................................................................. 14
OSD Menus .............................................................................................................................................. 14
Introduction to the Selection Menu ...................................................................................................... 15
Switching between Pages............................................................................................................ 16
Chapter 4 Advanced Operation and System Configuration
Toggling the Channel Sorting................................................................................................................ 17
Cycling Through Channels .................................................................................................................... 19
Front Panel Operation ................................................................................................................. 19
OSD Operation ............................................................................................................................. 20
Returning to the Previous Channel....................................................................................................... 21
Refreshing the Channel Status............................................................................................................... 22
Using the F8 Function Key.......................................................................................................... 22
Using the AutoScan Function..................................................................................................... 22
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Contents
Accessing Active Channels Only .......................................................................................................... 22
The Security Feature ............................................................................................................................... 23
Activating the Security Feature.................................................................................................. 23
Accessing the System in the Security Mode ............................................................................. 24
Changing Passwords ................................................................................................................... 24
Changing the Keyboard Layout Setting............................................................................................... 25
System Configuration ............................................................................................................................. 26
Setting the Scan Time for Individual Scan Mode..................................................................... 29
Accessing the Help Menu....................................................................................................................... 30
Functions Keys.............................................................................................................................. 30
Resetting the System............................................................................................................................... 31
Chapter 5 Two-Tier System
Overview .................................................................................................................................................. 32
Setting Up a Two‐Tier System............................................................................................................... 33
STEP 1: Programme an MCCAT Unit as a Second‐Tier Device............................................. 33
STEP 2: Connect the Second‐Tier MCCAT Unit ...................................................................... 34
STEP 5: Connect Computers to the MCCAT System .............................................................. 38
Accessing the Second‐Tier Channels .................................................................................................... 38
Chapter 6 Firmware Upgrade
STEP 1: Download the Latest Firmware and Upgrade Utility.......................................................... 40
STEP 3: Launch the Upgrade Utility..................................................................................................... 42
STEP 4: Power Cycle the Upgraded MCCAT Unit............................................................................. 44
Appendix A Specifications
Measurement ........................................................................................................................................... 45
Supported Resolutions............................................................................................................................ 45
Appendix B MCCAT Default Settings
Appendix C Compatibility with Other Raritan Products
Compatible CIMs..................................................................................................................................... 47
Connecting a Serial Device via the Serial CIM......................................................................... 48
Compatibility with MasterConsole II................................................................................................... 49
STEP 1: Programme a MasterConsole II Unit as a Second‐Tier Device................................ 49
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Contents
STEP 2: Connect the Second‐Tier MasterConsole II Units...................................................... 50
Appendix D Troubleshooting
Index
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Chapter 1 Introduction
Congratulations on purchasing a Raritan MasterConsole CAT KVM
(keyboard/video/mouse) switch. This User Guide explains how to use
these KVM switches to access and control multiple computers (or
servers).
In This Chapter
Product Overview..............................................................................................1
Product Photos...................................................................................................1
Product Features................................................................................................2
Package Contents...............................................................................................3
Product Overview
MasterConsole CAT (MCCAT) is a product that allows control of
multiple computers from a single keyboard, mouse and monitor. All you
need to do is simply connect the keyboard, mouse, monitor and multiple
computers to an MCCAT unit, and you will be able to switch between
various computers. The product features the use of the standard
Category 5 (Cat5) unshielded twisted‐pair (UTP) cabling, and the number
of the accessible computers can be expanded to a maximum of 256
computers with a two‐tier cascaded system.
In terms of operation, the product provides front panel buttons for easy
and fast access to the attached computers in addition to a friendly OSD
interface for simple system configuration.
Product Photos
Model: MCCAT18 (Front and Rear View)
1
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Product Features
Model: MCCAT116 (Front and Rear View)
Product Features
•
One user can control up to 16 computers per unit. The number of
computers that can be controlled varies depending on the model
purchased:
MCCAT18: allows control of 8 computers
MCCAT116: allows control of 16 computers
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Chapter 1: Introduction
•
•
A maximum of 256 computers can be controlled in a two‐tier
cascaded MCCAT system
The unit interconnects with each computer via the standard Cat5
UTP cables
•
•
•
•
The units can be cascaded to form a two‐tier KVM switch system
The OSD interface features simple system control and management
Support the video resolution up to 1600x1200
The user can be located at a distance up to 100 feet (30.4 meters) from
the attached computers
•
With the “keep‐alive” technology, users can add, remove and
hot‐swap components without interruption to the computers.
•
•
•
LEDs in the front panel indicate the status of computers
Buttons in the front panel provides fast access to computers
Multi‐platform support, including MS‐DOS, Windows
2000/2003/NT/Me/XP/Vista, Linux (Red Hat, Novell Suse) and SCO
Unix
•
•
Support IBM, Dell and HP servers
The Scan function allows the system to automatically cycle through
all of the channels at the default or user‐customized rates
•
•
The Skip function allows the system to bypass inactive channels
during the channel scanning
The Password Security function, providing one administrator and 5
user passwords, prevents unauthorized access to the attached
computers
•
Support the use of a standard keyboard and a standard 2‐wheel
mouse
Package Contents
•
•
•
•
•
MasterConsole CAT Unit x 1
Power cord x 1
Rackmount Kit x 1 (including brackets and associated screws)
“User Manuals & Quick Setup Guides” CD x 1
Warranty Card x 1
3
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Chapter 2 Quick Start
This chapter addresses only the basic connections for setting up an
MCCAT system and basic operations for interacting with the computers
being connected to the system. For advanced hardware installation or
OSD operations, refer to Chapter 4: Advanced Operation and System
for details.
In This Chapter
A Glance at the Product....................................................................................4
Connecting Computers.....................................................................................6
Selecting a Channel ...........................................................................................9
Changing Channel Names..............................................................................11
A Glance at the Product
This section briefly introduces the components on the front and rear sides
of the MCCAT unit and the initial OSD menu that you will see after the
product starts to work.
Front View
The front panel provides the model number for identification and push
buttons for convenient operation of frequently used functions.
No. Component
Description
n
CAT18 indicates the unit is MCCAT18.
CAT116 indicates the unit is MCCAT116.
Model name
o
SKIP button
Toggles AutoSkip on/off.
When the AutoSkip function is on, the system skips inactive
channels and accesses active ones only.
4
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Chapter 2: Quick Start
p
q
SCAN button
Toggles AutoScan on/off.
When the AutoScan function is on, the system automatically
cycles through all channels until the function is turned off.
Channel buttons
These buttons enable immediate access to the computer
connected to the corresponding channel. In addition, each
channel button can show each channelʹs status through its LED
color change.
•
•
•
Off: Either no device is connected to the channel, or the
connected device is NOT powered.
Orange: A device, which is powered, is connected to the
channel.
Green: The channel is being selected and accessed.
r
TIER LED
Shows the unitʹs tier status.
•
Off: The MCCAT unit is programmed as the first‐tier device.
This is the factory default.
•
On: The unit is programmed as the second‐tier device. For
details about setting the unit as the second‐tier device, see
Rear View
The rear side comes with a number of connectors for attaching various
devices or cables, such as the monitor.
No. Component
Description
n
Power switch
Toggles power on/off.
o
Power jack
Connects to a power cord.
p
PS/2 mouse port
Connects to a PS/2 mouse for computer operation.
q
PS/2 keyboard port Connects to a PS/2 keyboard for both of the computer operation
and system management.
5
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Connecting Computers
r
Admin port
Connects to a computer via a serial cable for upgrading the
MCCATʹs firmware.
s
HD15 video port
Connects to a monitor for displaying the MCCAT OSD and the
video of the accessed computer.
t
Channel ports
Connect to computers via standard Cat5 UTP cables. The number
of available channels varies depending on the model you
purchased.
Connecting Computers
Prepare the following components or devices before connecting
computers to the MCCAT unit:
Cat5 UTP cables (one cable per computer)
Computer Interface Modules (CIMs): MCIM‐PS2 or MCIM‐USB
(one CIM per computer)
A standard keyboard
A standard 2‐wheel mouse
A standard monitor
Note: For better video quality, the use of “Belden” Cat5 UTP cable is strongly
recommended.
1. Make sure the MCCAT unit and all devices are powered OFF,
including the monitor and computer(s) that you want to connect.
2. Attach a PS/2 or USB CIM to the computer:
If the CIM is a PS/2 CIM:
Connect the PS/2 mouse connector of the CIM to the PS/2 mouse
port of the computer.
Connect the PS/2 keyboard connector of the CIM to the PS/2
keyboard port of the computer.
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Chapter 2: Quick Start
Connect the HD15 video connector of the CIM to the HD15 video
port of the computer.
If the CIM is a USB CIM:
Connect the USB connector of the CIM to one of the USB ports of
the computer.
Connect the HD15 video connector of the CIM to the HD15 video
port of the computer.
7
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Connecting Computers
3. Use a Cat5 UTP cable to connect from one of the channels ports of the
MCCAT to the RJ45 port of the CIM being connected to the computer.
4. Repeat Steps 2 to 3 if you want to connect more computers.
5. Connect a keyboard, mouse and monitor to the MCCAT unit.
a. Connect the mouseʹs connector to the PS/2 mouse port of the
MCCAT unit.
b. Connect the keyboardʹs connector to the PS/2 keyboard port of
the MCCAT unit.
c. Connect the monitorʹs connector to the HD15 video port of the
MCCAT unit.
d. Connect the monitorʹs power cord to the appropriate power
outlet.
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Chapter 2: Quick Start
6. Connect one end of the MCCATʹs power cord to its power jack and
the other end to the appropriate power outlet.
7. Power on the monitor, connected computer(s) and the MCCAT unit.
Selecting a Channel
After finishing the hardware installation, try to access one or more
channels to verify the connections. Use one of the following to access
channels:
•
•
Front panel buttons
OSD
Note: If you establish a two‐tier MCCAT system, the only way to access the
second‐tier channels is through the OSD. For more information, see Chapter 5:
Front Panel Operation
Press the channel button whose number corresponds to the channel you
want to access. The video of the accessed channel appears on the screen
and you can control the computer with the keyboard and mouse attached
to the MCCAT unit.
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Selecting a Channel
Note: The front panel operation becomes invalid if the OSD remains displayed on
the screen. Therefore, make sure the OSD is NOT onscreen when operating with
the front panel buttons.
OSD Operation
1. Press the hot key twice QUICKLY (default: Scroll Lock) to activate
the OSD.
2. The Selection Menu similar to the following image appears, with eight
channels shown on one page. Note that the default name PC<XXXX>
(<XXXX> indicates the channel number) appears only when the
MCCAT unit detects that a device is being connected to the channel.
3. (Optional) Press Page Down or Page Up to switch between pages if
your MCCAT contains more than eight channels and the desired
channel is not on the current page.
4. Press Ð or Ï to move the yellow highlight bar to the desired channel,
or simply press the corresponding “Key” number of that channel to
immediately access it.
5. Press Enter and the video of the accessed channel appears on the
screen.
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Chapter 2: Quick Start
Now you can control the computer with the keyboard and mouse
attached to the MCCAT unit.
Warning!! MCCAT does not support real‐time channel detection when
channel changes occur. Therefore, if you disconnect the computer from
the channel you are accessing now and reconnect another computer to
that channel, you must activate the OSD to select the same channel
again. Otherwise, you may have mouse or keyboard input issues with
the channel being accessed.
Changing Channel Names
By default, the connected device or computerʹs name is shown
“PC<XXXX>,” and a second‐tier MCCAT unitʹs name is shown
“/MCCAT<XX>” in the On‐Screen Display (OSD). <XXXX> or <XX>
indicates the channel number but may not be meaningful for you to
identify the connected device. Therefore, it is recommended to change the
default channel name(s) for better identification.
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it. The Selection Menu
appears.
11
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Changing Channel Names
2. Press F3 to go to the Edit Names and Scan Rate menu.
3. Press the arrow keys (Ï, Ð, Í, Î), Tab or Shift+Tab to select the
desired channel name. The selected character blinks, indicating
where the selection is.
4. Type the new name up to eight characters and each blinking
character is replaced. However, a second‐tier device does not allow you
to change its first character “/” so you can only type up to seven
characters for such a device name.
5. If there are more than one device or computerʹs name to modify,
repeat Steps 3 to 4.
6. Press Esc to exit the current OSD menu.
7. The message “Save the changes: [Y/N]” appears on the message bar.
Press Y to save the new name(s) or N to abort the name(s).
The OSD returns to the Selection Menu. Verify if the names have been
changed successfully.
12
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Chapter 3 Introduction to the On-Screen
Display (OSD)
The product provides a simple OSD user interface for both of the channel
selection and system configuration. In addition, the OSD shows
information relevant to the MCCAT unit or the channel being accessed.
In This Chapter
Activating the OSD..........................................................................................13
OSD Layout ......................................................................................................13
Frequently Used Keys.....................................................................................14
OSD Menus.......................................................................................................14
Activating the OSD
To activate the OSD, press the systemʹs hot key twice QUICKLY. The
default hot key is Scroll Lock. You can change it in the Configuration
OSD Layout
The OSD interface usually has a layout like this:
n
Current menuʹs title
o
The area of system data or configuration fields
p
Function keys that can be used while the OSD is onscreen
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Frequently Used Keys
q
Message bar, which shows the options or keys that are applicable to the selected field, or
shows prompt messages for the action being performed
Frequently Used Keys
The following keys are frequently used with the OSD operation.
•
•
Tab and Shift+Tab: These keys allow you to move between fields.
Arrow keys (Ï, Ð, Í, Î): These keys, usually the Up and Down
arrow keys, are mainly used to change the numeric values or to
switch between available options of the selected field. However,
sometimes they can also be used to move between fields or
alphanumeric characters, such as the Edit Names and Scan Rate menu.
•
Esc: Press this key when quitting the current OSD.
OSD Menus
The OSD interface provides five menus in total. You can go to any of
them by pressing a specific function key when the OSD is onscreen.
Function Menu
Key
Description
F1
F2
F3
F4
F5
Help Menu
Shows all available function keys and the productʹs
firmware version
Selection Menu
Lists all channels for channel selection and shows each
channelʹs scan time for ʺIndividual scan modeʺ
Edit Names and Scan Allows you to change each channelʹs name and scan time
Rate
for ʺIndividual scan modeʺ
Configuration Menu
Allows you to set up a number of system configurations,
such as the power‐saving mode, etc.
Administration Menu Allows you to set up the security settings for preventing
unauthorized access to the system
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Chapter 3: Introduction to the On-Screen Display (OSD)
Introduction to the Selection Menu
The Selection Menu, showing all channels of the system, allows you to
access channels. Besides, it displays the scan time setting for ʺIndividual
scan modeʺ of each channel . Every time when you activate the OSD, the
system always displays the Selection Menu similar to the image below.
Field
Meaning
Description
MC
Name of the MCCAT The default is the model name: MCCAT18 or MCCAT116. This
unit
name can be customized and it helps you identify the current
MCCAT unit if more than one unit exist in the system. For more
Page
Page information
Page information comprises two parts: ʺcurrent pageʺ and ʺtotal
number of pages.ʺ Each page displays a maximum of eight
channels.
Key
Selection number for
the channel
Pressing this number in the keyboard allows you to access the
desired channel immediately.
Ch. ID
Channel port number This is the number of the channel where the computer or device
is connected.
If the channel number contains four numeric digits with a dot in
between, like 01.03, the digits prior to the dot is the channel
number of the first tier, where the second‐tier MCCAT unit is
connected, and the digits following the dot is the channel
number of the second tier, where the computer or device is
attached.
15
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Introduction to the Selection Menu
Field
Meaning
Description
Name
Name of the device or If there is any computer or device connected to the channel, the
computer connected to default name is PC<XXXX>, where <XXXX> indicates the
the channel
channel number. For example, the computer connected to
channel number 3 is shown PC0003. The name can be changed.
For more information, see Changing Channel Names (on page
11).
Status
Channel status
It is always shown +S<XX> and has two meanings:
•
The appearance of this channel status indicates the channel
is active while its absence indicates the channel is inactive.
•
<XX> indicates the scan time setting of the single channel
for “Individual” scan mode and the unit of the scan time is
in seconds.
Switching between Pages
If there are more than one page of channels, use the following keys to
change pages:
•
•
Press Page Up or Page Down to go to previous or next page.
Press Home or End to go to the first or the last page.
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Chapter 4 Advanced Operation and
System Configuration
In this chapter, you will learn more about the OSD or front panel
operations for advanced features, such as updating the channel status,
setting up the security feature, etc.
If your MCCAT is a two‐tier system, you must perform these operations
on the first‐tier MCCAT unit. Make sure you have programmed all of the
second‐tier MCCAT units as the second‐tier devices; otherwise, any
operation or setting you have done will apply to the first‐tier MCCAT
unit only instead of the whole system. For information on how to
programme an MCCAT unit as a second‐tier device, see STEP 1:
Note: In a two‐tier system, SCAN, SKIP and channel buttons of all second‐tier
devices are disabled. However, these buttons work properly on the first‐tier
MCCAT unit.
In This Chapter
Toggling the Channel Sorting........................................................................17
Cycling Through Channels.............................................................................19
Refreshing the Channel Status.......................................................................22
The Security Feature........................................................................................23
System Configuration .....................................................................................26
Accessing the Help Menu...............................................................................30
Resetting the System .......................................................................................31
Toggling the Channel Sorting
The OSD Selection Menu can sort channels by two ways: channel numbers
and names. The default sorting is by channel numbers.
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
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Toggling the Channel Sorting
2. If the current OSD menu is not the Selection Menu, press F2 to have
the Selection Menu displayed.
3. Press F12 to toggle the sorting.
TIP: When the channels are sorted by channel name, you can type the first
character of the name of the desired channel, the system will jump to the channel
whose name begins with the same character.
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Chapter 4: Advanced Operation and System Configuration
Cycling Through Channels
Instead of manually selecting the desired channel to view its video, you
can activate the AutoScan function to make the MCCAT system
automatically display the video of all channels one after another.
There are two types of AutoScan modes: Global and Individual. The
default AutoScan mode is Global. Their differences are described below:
•
Global scan mode:
The scan time for each channel is the same and it is based on the
setting configured in the Configuration Menu.
•
Individual scan mode:
The scan time for each channel can be different and it is based on the
settings configured for each channel in the Edit Names and Scan Rate
menu.
For instructions on changing the scan mode and time, see System
You can activate the AutoScan function with one of the following ways:
•
•
Front panel buttons
OSD
Front Panel Operation
1. (Optional) If the OSD remains displayed on the screen, quit it by
pressing the Esc button.
2. Press the SCAN button on the front panel. The LED under the button
is lit.
Starting from the currently selected channel, the system displays the
video of each channel one after another. Each channelʹs number and
name (if available) will pop up temporarily on the screen when accessed.
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Cycling Through Channels
Turn off AutoScan
Press the SCAN button so the LED light is off. The system will stop at the
last scanned channel.
Cycling Through Active Channels Only
When AutoScan is on, the system cycles through all channels, including
ʹactiveʹ and ʹinactiveʹ ones. To shorten the scanning time, you can have the
system skip inactive channels by activating the AutoSkip function.
Activate the AutoSkip Function:
Press the SKIP button on the front panel. The LED under the button is lit.
Turn off AutoSkip
Press the SKIP button and the LED light is off.
OSD Operation
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F6 to activate the AutoScan function.
3. The OSD disappears, indicating the system enters the AutoScan
mode.
Starting from the currently selected channel, the system displays the
video of each channel one after another. Each channelʹs number and
name (if available) will pop up temporarily on the screen when the
channel is accessed.
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Chapter 4: Advanced Operation and System Configuration
Turn off AutoScan
Activate the OSD again and press Alt+F6.
Cycling Through Active Channels Only
You can choose to skip inactive channels through the OSD after the
AutoScan function is activated. Therefore, only active channels are
scanned.
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F7 to activate the AutoSkip function.
3. The OSD disappears, indicating the system enters the AutoSkip
mode.
Turn off AutoSkip
Activate the OSD again and press Alt+F7.
Returning to the Previous Channel
MCCAT allows you to quickly return to the previously selected channel,
if any, by using a hot key without triggering the OSD or looking for the
corresponding button on the front panel.
Requisite for performing this function:
You must have activated the “Previous Channel” function in the
Configuration Menu. Otherwise, the hot key will not work. See System
Operation:
1. You accessed a specific channel (computer).
2. Then select a different channel by using the OSD or pressing the
channel button.
3. To switch back to the channel selected in Step 1, press the hot key
twice quickly (the hot key is the one you specified for the Previous
Channel Key field in the Configuration Menu).
Now you are switched to the previously selected channel again.
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Refreshing the Channel Status
Refreshing the Channel Status
From the OSD or LED status, you can tell which channel is connected to a
powered device and which is not. However, MCCAT does not support
real‐time channel detection. Besides, the OSD remembers and shows the
last second‐tier channel status instead of re‐detecting the second‐tier
channel status after the MCCAT unit is power cycled. Therefore, you
need to refresh the channel status shown in the OSD or LED if you have
made any changes to the hardware configuration, such as channel
swapping or disconnection and reconnection of computers. MCCAT
provides two methods to update the channel status:
•
•
Use the F8 function key
Use the AutoScan function
Using the F8 Function Key
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F8 to upgrade the status. The system starts to check each
channel one by one and displays “Upgrade PC Status....” on the
screen.
3. Once the status checking is complete, both of the OSD and LED status
is updated.
Using the AutoScan Function
The MCCAT unit checks all of the channels one by one and updates both
of the OSD and LED status after the AutoScan function is performed. For
instructions on activating the AutoScan funciton, see Cycling Through
Accessing Active Channels Only
To avoid accessing inactive channels by accident when selecting channels,
you can turn on the Autoskip function without turning on the Autoscan
function.
1. Turn on the Autoskip function by either pressing the SKIP button on
the front panel, or pressing F7 when the OSD is onscreen.
2. Select any channel, and the system automatically accesses the next
active channel if the channel you select is not an active one.
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Chapter 4: Advanced Operation and System Configuration
The Security Feature
You can prevent unauthorized access to the system and the attached
computers by activating the security feature. When the security feature is
ON, the system will enter the security mode after the mouse and
keyboard activity is not detected for a preset period of time. Users have to
enter a password in order to access the system in the security mode.
Activating the Security Feature
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F5 and the prompt message “Admin. Password” appears on the
screen.
3. Type the Admin password (default: raritan) and press Enter. Note
that the password is case sensitive. The Administration Menu appears.
4. Make sure the Security field is already highlighted. If not, press Tab
or Shift+Tab to highlight the field.
5. Press Ï or Ð to change the option to On.
6. Press Tab to highlight the Time Out field. This field determines the
length of time for which keyboard and mouse activity can remain
inactive before the system enters the security mode.
7. Type two numeric digits or press Ï or Ð to adjust the time.
8. Press Esc to quit the current menu.
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The Security Feature
Accessing the System in the Security Mode
After the system or the MCCAT unit enters the security mode, a message
“Security Mode Protected”appears on the screen. Do the following to
access the system:
1. Press any key and the prompt message “Password:” appears.
2. Type either the administrator (Admin) or user password and press
Enter. Unless changed, type one of the default passwords shown
below.
User Type
Default Password
(case sensitive)
Administrator (Admin)
raritan
User1
User2
User3
User4
User5
111
222
333
444
555
Video of the currently selected channel appears on the screen if the
password is entered correctly. Now you can activate the OSD or press the
channel button to access any channel in the system.
Changing Passwords
MCCAT provides one administrator (Admin) password and five user
passwords by default. These passwords allow you to access the system
after it enters the security mode. It is strongly recommended to change
the default passwords before turning on the security feature.
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F5 and the prompt message “Admin. Password” appears on the
screen.
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Chapter 4: Advanced Operation and System Configuration
3. Type raritanand press Enter. Note that the password is case
sensitive. The Administration Menu appears.
4. Press Tab or Shift+Tab to highlight the field of which you want to
change the password; for example, if you want to change the
administrator password, highlight Admin.
5. Press Enter and the following fields appear.
6. Type the new password in the Enter New Passwd field and press
Enter. The maximum length of the password is eight characters.
7. Type the same password in the Confirm New Passwd field and press
Enter.
Now the password has been changed. In case you will forget new
passwords, it is suggested to note down new passwords and keep them
in a safe place.
Changing the Keyboard Layout Setting
If you are using a non‐English keyboard, such as a French or German
keyboard, change the keyboard language setting to match the one you are
using.
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F5 and the text “Admin. Password” appears on the screen.
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System Configuration
3. Type the Admin password (default: raritan) and press Enter. Note
that the password is case sensitive. The Administration Menu appears.
4. Press Tab to highlight the Language Mode field. There are three
options available: English, German and French.
5. Press Ï or Ð to select the appropriate option.
6. Press Esc to quit the OSD menu.
System Configuration
Many system settings are available in the Configuration Menu. Press F4 to
go to this menu when the OSD is onscreen.
Most of the settings can be adjusted by following this procedure:
1. Press Tab or Shift+Tab to move between fields.
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Chapter 4: Advanced Operation and System Configuration
2. Press Ï or Ð to change the value or switch between options of the
selected field.
Exception: You need to type a letter or symbol in the Device field to change its
values, instead of using the arrow keys.
The table below explains the functions and available options of each field
in the menu.
Field
Available options
Description
Connected
No options
The field CANNOT be configured. It shows the
number and name of the channel being accessed
now.
Model
Name
No options
No options
The field CANNOT be configured. It shows the
model name of the MCCAT unit.
Allows you to assign a name to the current
MCCAT unit for identification. The default is its
model name.
Device
x, y, z, . (dot)
Specifies the type of the device connected to each
channel of current MCCAT unit. If you connect a
second‐tier KVM switch, it is a must to specify the
type of this switch. The characters of this field
represent channel numbers 1, 2, 3, and so on from
left to right. The default value is ʺ.ʺ (dot).
The following lists the characters representing
different types of devices:
. (dot) = computer
x
y
z
= MCC4
= MCCAT18, MCC8
= MCCAT116, MCC16
Scan
Set
On, Off
Toggles the AutoScan mode on or off.
If it is ON, after you exit the OSD, the system
enters the scan mode (Global or Individual scan
mode) and cycles through all channels.
05 ~ 99 (seconds)
Determines the length of time for which the
system scans each channel in the “Global”scan
mode.
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System Configuration
Mode
Global, Individual
Determines which scan mode is applied once the
AutoScan function is activated. There are two
scan modes: Global and Individual.
•
Global scan mode: The scan time for each
channel is the same.
•
Individual scan mode: The scan time for each
channel varies depending on the settings you
have set for each channel in the Edit Names
and Scan Rate menu.
Skip
On, Off
Toggles the AutoSkip mode on or off.
If it is ON, after you exit the OSD, only active
channels can be accessed.
ID Display
Hotkey
01 ~ 99 (seconds)
Determines the length of time for which the
accessed channelʹs number (ID) appears on the
screen when the channel is selected.
ScrollLock, LftAlt (left Alt), Determines which hot key can activate the OSD.
LftSht (left Shift),
The default is Scroll Lock.
CapsLock, NumLock
Note that if you have set any hot key in the
Previous Channel Key field, the same key will
not be available in the Hotkey field.
Display Position Menu, ID
Determines the horizontal/vertical position where
the Menu (OSD menu) and/or the ID (channel
number) are displayed. To change the position,
do the following:
a. Highlight the option of which you want
to change the position.
b. Press Enter and the image of the selected
option (Menu or ID) appears on the
screen.
c. Use arrow keys (Ï, Ð, Í, Î) to move
the Menu or ID image until it reaches the
position you prefer.
d. Press Esc or Enter to save the changes.
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Chapter 4: Advanced Operation and System Configuration
On, Off
Toggles the power‐saving function on or off. If
setting the mode to On, the MCCAT unit will
enter the power‐saving mode after no
keyboard/mouse activity is detected for a period
of time specified in the Minutes field.
Green Mode
Minutes
01~99 (minutes)
Determines the length of time for which no
keyboard/mouse activity is detected before the
MCCAT unit enters the power‐saving mode.
Previous Channel None, LftAlt (left Alt),
Key
LftSht (left Shift), Caplck
Determines which hot key is used for returning to
the previously selected channel. The default is
None.
(CapsLock), Numlck
(NumLock), Scrlck (Scroll
Lock)
Note that the hot key which you have set in the
Hotkey field will not be available in the Previous
Channel Key field.
Setting the Scan Time for Individual Scan Mode
The scan time setting in the Configuration Menu is for “Global” scan mode.
To set the scan time for “Individual” scan mode, go to the Edit Names and
Scan Rate menu. Unlike the universal scan time for “Global” scan mode,
you can specify different scan time in different channels for “Individual”
scan mode.
1. If the OSD is not onscreen, press the hot key twice QUICKLY (default:
Scroll Lock) to activate it.
2. Press F3 and the Edit Names and Scan Rate menu appears.
3. Press Tab, Shift+Tab or arrow keys (Ï, Ð, Í, Î) to select the Scan
Rate column of the desired channel. The selected character blinks.
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Accessing the Help Menu
4. Type numeric digits to change the scan time. The scan time is
measured in seconds.
5. Press Esc to quit the current menu.
6. The message “Save the changes [Y/N]” appears on the message bar.
Click Y to save the changes or N to abort them.
Accessing the Help Menu
While the OSD is onscreen, you can view the OSD help at any time by
pressing F1. This displays the Help Menu, which lists all function keys
available and the current version of the firmware.
Functions Keys
You can use any of the functions keys to go to any specific menu or
perform certain functions as long as the OSD remains onscreen:
Function Key Description
F1
F2
F3
Displays the Help Menu.
Displays the Selection Menu.
Displays the Edit Names and Scan Rate menu.
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Chapter 4: Advanced Operation and System Configuration
Function Key Description
F4
Displays the Configuration Menu.
F5
Displays the Administration Menu.
F6
Turns on the AutoScan function.
Alt+F6
F7
Turns off the AutoScan function.
Turns on the AutoSkip function.
Alt+F7
F8
Turns off the AutoSkip function.
Checks channels one by one and updates the channel status accordingly.
F12
Toggles the channel sorting between sorting by “channel number” and
sorting by “name” in the Selection Menu.
Esc
Quits the current menu or the OSD interface.
Resetting the System
To restore all MCCAT settings back to factory defaults, follow the
procedure below. Note that this function should be performed on the
first‐tier MCCAT unit alone f yours is a two‐tier system.
1. Power OFF the MCCAT unit.
2. Press the channel number 3 button on the front panel, and then
power ON the MCCAT unit.
3. Continue to hold down the channel number 3 button until you hear
the beep sound.
Warning!! If you perform the reset function on a two‐tier system, all of
the second‐tier units will be programmed back as the first‐tier units.
Therefore, you need to programme them as the second‐tier devices
once again. For instructions on programming an MCCAT unit as a
second‐tier device, see STEP 1: Programme an MCCAT Unit as a
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Chapter 5 Two-Tier System
You can cascade various MCCAT units to organize a two‐tier KVM
switch system and expand the number of available channels accordingly.
A mix of different MCCAT models is permitted. If the two‐tier system
completely comprises the MCCAT116 models, the number of connected
computers can even be expanded up to 256 computers.
In This Chapter
Overview...........................................................................................................32
Setting Up a Two‐Tier System .......................................................................33
Overview
When one or multiple MCCAT units are connected to the channel ports of
a single MCCAT unit, this KVM switch system is the so‐called ʺtwo‐tier
system.ʺ The former MCCAT units belong to the second tier, and the
latter is the first tier. You can connect computers to all channel ports
available in such a system, including those of the first tier and those of the
second tier.
n
Computers with CIMs attached
o
Cat5 UTP cables
p
Second‐tier MCCAT units
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Chapter 5: Two-Tier System
q
r
First‐tier MCCAT unit
Keyboard, mouse and monitor (attached to the
first‐tier unit only)
Setting Up a Two-Tier System
Basically, there are five major steps to set up a two‐tier system:
STEP 1: Programme an MCCAT unit as a second‐tier device
STEP 2: Connect the second‐tier MCCAT unit to the first‐tier
MCCAT unit
STEP 3: Connect the keyboard, mouse and monitor to the first‐tier
MCCAT unit
STEP 4: Specify the type of the second‐tier device in the
Configuration Menu
STEP 5: Connect computers to any MCCAT unit in the system
STEP 1: Programme an MCCAT Unit as a Second-Tier
Device
Each MCCAT unit is programmed as a first‐tier device when shipped out
of the factory. To set up a two‐tier MCCAT system, you have to
programme some MCCAT units as the second‐tier devices before
proceeding with the hardware installation.
1. Turn OFF the MCCAT unit.
2. Press the channel number 2 button on the front panel, and then
power ON the MCCAT unit.
3. Continue to hold down the channel number 2 button until you hear
the beep sound.
4. The TIER LED (the top‐right one) on the front panel is lit
continuously, indicating the device is now programmed as a
second‐tier device.
5. Repeat Steps 1 to 4 if more MCCAT units are to be programmed as
second‐tier devices.
Note: To programme a second‐tier device back as the first‐tier device, follow the
same procedure described above, but press the channel number 1 button instead
while the MCCAT unit is being powered ON. The TIER LED turns off,
indicating it is now programmed as a first‐tier device.
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Setting Up a Two-Tier System
STEP 2: Connect the Second-Tier MCCAT Unit
Now you need to connect the second‐tier MCCAT units to the first‐tier
MCCAT unit. A mix of different MCCAT models is permitted in such a
system. For example, you can connect the MCCAT18 to the MCCAT116
unit.
Important: Use only MCIM‐PS2 to connect the second‐tier KVM
switches. Do NOT use other CIMs for connecting the second‐tier
switches.
1. Make sure all of the MCCAT units are turned OFF.
2. Attach an MCIM‐PS2 to an MCCAT unit that is programmed as a
second‐tier device:
a. Connect the PS/2 keyboard connector of the CIM to the PS/2
keyboard port of the MCCAT unit.
b. Connect the PS/2 mouse connector of the CIM to the PS/2 mouse
port of the MCCAT unit.
c. Connect the HD15 video connector of the CIM to the HD15 video
port of the MCCAT unit.
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Chapter 5: Two-Tier System
3. Connect one end of the Cat5 UTP cable to the RJ45 port of the CIM
being attached to the second‐tier MCCAT unit; connect the other end
of the cable to one of the channel ports of the first‐tier MCCAT unit.
4. Connect one end of the power cord to the power jack of the MCCAT
unit and the other end to the appropriate power outlet.
5. If you want to connect more second‐tier MCCAT units to the first‐tier
MCCAT unit, repeat Steps 1 to 4.
6. Power ON the second‐tier devices first. After hearing the beep
sounds of the second‐tier devices, power ON the first‐tier device.
Note: Make sure you follow the above power‐on sequence; otherwise, the first‐tier
device may show incorrect channel status.
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Setting Up a Two-Tier System
STEP 3: Connect the Keyboard, Mouse and Monitor to the
First-Tier Device
Connect a keyboard, mouse and monitor to the first‐tier MCCAT unit.
STEP 4: Specify the Type of the Connected Second-Tier
Device in the OSD
MCCAT cannot detect which type of the second‐tier device is connected.
Therefore, you must specify the type(s) by yourself. Otherwise, you
cannot properly access the second‐tier channels.
To specify the type:
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it.
2. Press F4 and the Configuration Menu appears.
3. Press Tab or Shift+Tab to select the Device field. The first character
(usually a dot) blinks when the field is selected.
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Chapter 5: Two-Tier System
4. The characters or dots (see the figure below), from left to right,
represent channel numbers 1, 2, 3, and so on of the first‐tier unit. If
the first‐tier unit contains 16 channels, you will see 16 characters or 16
dots in the field. Press Í or Î to select the character representing the
channel where the second‐tier device is connected.
5. Type the appropriate code that corresponds to the type of the
connected second‐tier device. For example, if you connect an
MCCAT18 unit to the channel number 3 of the first‐tier unit, type y in
the third character.
See the following table for all codes representing different types of
devices.
Code Type of device
.
computer (or server)
x
y
z
MCC4
MCCAT18, MCC8
MCCAT116, MCC16
Note: For detailed information on other types of MasterConsole products, please
refer to MasterConsole II User Manual on the “User Manuals & Quick Setup
Guides” CD or on Raritanʹs Product Documentation webpage
Default Name of the Second-Tier Device
The following default names of the second‐tier devices appear in the
channel list after assigning the device type. Note that <XX> represents the
number of the channel where the device is connected.
•
•
/MCC<XX> ‐‐ This device is a MasterConsole II unit.
/MCCAT<XX> ‐‐ This device is an MasterConsole CAT (MCCAT)
unit.
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Accessing the Second-Tier Channels
STEP 5: Connect Computers to the MCCAT System
You can connect computers to available channel ports of any MCCAT
units in the two‐tier system, including those of the first‐tier and
second‐tier MCCAT units. For details, see Steps 2 to 4 in Connecting
Accessing the Second-Tier Channels
Unlike the first‐tier channels, there is only one way to access the
second‐tier channels, that is, through the OSD. If you have properly
followed the procedure described in Setting Up a Two‐Tier System (on
the page(s) of the first‐tier channels. To access these channels, do the
following:
1. (Optional) If the OSD is not onscreen, press the hot key twice
QUICKLY (default: Scroll Lock) to activate it. The Selection Menu
appears. Note that the names of all second‐tier devices start with “/”
like channel number 3 and 6 illustrated below.
2. There are several methods to go to the second‐tier channels. Do one
of the following:
Press Ð or Ï to highlight the first‐tier channel where the desired
second‐tier device connects, and press Enter. The channel list of
the selected second‐tier device appears.
Press the “Key” number of the first‐tier channel where the desired
second‐tier device connects. The channel list of the selected
second‐tier device appears.
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Chapter 5: Two-Tier System
Press Page Down or Page Up until you see the page where the
desired second‐tier channel is available.
Note: A second‐tier channel is always shown with two channel
numbers: the first one is the number of the first‐tier channel where
the second‐tier device connects, and the second one is the number of
the second‐tier channel where the computer connects.
3. Press Ð or Ï to highlight the desired channel among the second‐tier
channels.
4. Press Enter to select the channel.
Now you can control the accessed computer with the keyboard and
mouse attached to the first‐tier MCCAT unit.
Important: If you have made physical changes to channels, such as
disconnection or swapping of connected computers, it is strongly
recommended to refresh the channel status before accessing the
channels through OSD. This is because MCCAT does not
automatically update its channel status when the changes occur. For
instructions on refreshing the channel status, see Refreshing the Channel
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Chapter 6 Firmware Upgrade
You can upgrade MCCAT’s firmware to benefit from the latest
enhancements and features whenever new MCCAT firmware is released
on Raritan’s website. The upgrade process mainly incorporates four
steps:
•
•
STEP 1: Download the latest firmware and upgrade utility
STEP 2: Connect the MCCAT unit to the computer running the
upgrade utility
•
•
STEP 3: Launch the upgrade utility
STEP 4: Power cycle the upgraded MCCAT unit
Note: If your system consists of two or more MCCAT units, you should upgrade
each of them, starting from the first tier to the second tier.
In This Chapter
Utility.................................................................................................................41
STEP 1: Download the Latest Firmware and Upgrade Utility
1. Use your browser to visit Raritanʹs Firmware Upgrades webpage
2. Click MasterConsole to locate the latest firmware version for
MCCAT.
3. Click the firmware (*.hex).
4. Click Save and specify the location to save the file.
5. Wait until the download completes. The downloaded file contains the
*.hex firmware file and the upgrade utility.
6. (Optional) If associated release notes are NOT included in the
downloaded file, locate the release notes on the same Frimware
Upgrades page, and double click it to either open or download it.
7. Read the release notes for any necessary information
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Chapter 6: Firmware Upgrade
STEP 2: Connect the MCCAT Unit to the Computer Running the
Upgrade Utility
1. Prepare one DB9 male‐to‐female serial (RS‐232) cable.
Note: If you donʹt have this cable, contact Raritan technical support
for details.
2. Connect one end of the serial cable to one of the serial ports of the
computer; connect the other end to the Admin port of the MCCAT
unit.
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STEP 3: Launch the Upgrade Utility
STEP 3: Launch the Upgrade Utility
The upgrade utility for MCCAT is the same one for Raritanʹs Paragon
products, that is, the ParagonUpdate utility. However, the
ParagonUpdate utility which is implemented with the capability to
upgrade the MCCAT units starts from version 2.4.3. To ensure the success
of the upgrade, it is strongly recommended to use the upgrade utility
downloaded along with the MCCAT firmware when upgrading MCCAT
units.
1. Double click the downloaded upgrade utility ‐‐
ParagonUpdate_XXX.exe, where XXX represents the version number.
The firmware upgrade utility appears.
2. If the MCCAT unit intended to upgrade is already listed in the dialog,
go to Step 3. If not, do the following to specify the device that you
want to upgrade:
a. Click New to start adding the device information.
b. Click the Name field and type the appropriate name for the
MCCAT unit you want to upgrade.
c. Ensure <Default Serial> is selected in the IP address/Serial field
for the serial connection between the MCCAT unit and the
computer you are operating.
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Chapter 6: Firmware Upgrade
d. Click the Port field and type the appropriate number of the serial
port. For example, if the MCCAT unit connects to the computer
via COM 1, type 1.
e. Ensure <Default No Encryption> is selected in the Encryption
Key field.
f. (Optional) Click Save to save the device information so next time
you donʹt have to specify the same information again.
3. Select the checkbox next to the MCCAT unit.
4. Click Load Hex File . The Open dialog appears.
5. Navigate to where the desired firmware file (*.hex) is located, select it
and click Open.
6. Click Raritan MasterConsole to perform the upgrade.
Note: The “Check Device Information” button is disabled with the
MCCAT unit. Therefore, never click it when the device intended to
upgrade is MCCAT.
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STEP 4: Power Cycle the Upgraded MCCAT Unit
7. Click Yes when the following message box appears.
8. A progress indicator is shown on the bottom of the dialog, displaying
the upgrade status. The upgrade may last for several minutes.
9. The “Device Update Successful” message appears when the upgrade
completes successfully. Click OK.
For more information on the ParagonUpdate utility, see Paragon
Manager User Guide on the “User Manuals & Quick Setup Guides” CD
or on Raritanʹs Product Documentation webpage
STEP 4: Power Cycle the Upgraded MCCAT Unit
After completing the firmware upgrade, you must power OFF and then
power ON the upgraded unit to ensure the upgrade success.
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Appendix A Specifications
In This Chapter
Measurement....................................................................................................45
Supported Resolutions....................................................................................45
Measurement
MCCAT18
1U
Dimension:
Weight:
(8‐channel model)
rackmountable
17.32”(W) x 7.20”(D) x 1.73”(H) or
44 cm (W) x 18.3 cm (D) x 4.4 cm (H)
5.30 lb or 2.40 kg
MCCAT116
(16‐channel model)
1U
Dimension:
Weight:
rackmountable
17.32”(W) x 7.20”(D) x 1.73”(H) or
44 cm (W) x 18.3 cm (D) x 4.4 cm (H)
5.35 lb or 2.42 kg
Supported Resolutions
Screen Resolution Refresh Rate (HZ)
640x350
640x400
640x480
720x400
800x600
1024x768
1152x864
1280x960
1280x1024
1600x1200
70, 85
85
60, 67, 72
70, 85
56, 60, 70, 75, 85, 100
60, 70, 75, 85, 100
75
60, 85
60, 75, 85
60
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Appendix B MCCAT Default Settings
Field or Function
Factory Default Setting
Administration password
raritan (note the password is case sensitive)
AutoScan
OFF
AutoScan mode
AutoSkip
Global
OFF
Scan time per channel in the Individual scan 5 seconds
mode
Device
“.” (a dot represents the device is a computer)
Scan time per channel in the Global scan
mode
5 seconds
Hot Key
Scroll Lock
3 seconds
First tier
ID Display Interval
MCCAT tier configuration
Power‐saving mode (Green Mode)
Power‐saving delay time
Security
OFF
15 minutes
OFF
Security activation delay time
Selection Menu sorting
User password
15 minutes
Channel number (ID)
User 1: 111
User 2: 222
User 3: 333
User 4: 444
User 5: 555
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Appendix C Compatibility with Other
Raritan Products
You can connect other Raritan products to the MCCAT unit, such as
MasterConsole II, which can work as the second tier, or P2CIM‐SER,
which enables the connection of an ASCII serial device to the MCCAT
unit.
In This Chapter
Compatible CIMs.............................................................................................47
Compatible CIMs
In addition to MCIM‐PS2 and MCIM‐USB, MCCAT is also compatible
with other Raritan CIMs (see the table below).
The procedure of connecting these CIMs is the same as that of connecting
CIM
Connector Type
P2CIM‐APS2
PS‐2 and HD15 (video) connectors
P2CIM‐AUSB
P2CIM‐PS2
USB and HD15 (video) connectors
PS‐2 and HD15 (video) connectors
USB and HD15 (video) connectors
PS‐2 and HD15 (video) connectors
USB and HD15 (video) connectors
USB and HD15 (video) connectors
RS‐232 (serial) and USB connectors
RS‐232 (serial) and USB connectors
P2CIM‐USB
DCIM‐APS2
DCIM‐USB
DCIM‐USB G2 **
P2CIM‐SER
P2CIM‐SER‐EU
** When connecting a DCIM‐USB G2 to the computer, ensure the slide switch on
the back of the CIM is moved to P for PC‐based servers, instead of S for SUN
servers.
Important: Although MCCAT supports the use of P2CIM‐APS2, it does
NOT support the use of Pinnacle FastAction keyboard.
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Compatible CIMs
Connecting a Serial Device via the Serial CIM
To connect an ASCII serial device, LAN/WAN component or a computer
through a serial port (RS‐232) to the MCCAT system, use one of Raritanʹs
serial CIMs: P2CIM‐SER or P2CIM‐SER‐EU. These CIMs can emulate an
ASCII terminal and convert the serial data from the ASCII device to VGA
video (800x600x60) and PS/2 keyboard signals. This conversion allows
users to access and operate any ASCII serial device connected to the
MCCAT system.
Here are some useful features of the serial CIMs:
•
Interoperates with an ASCII device in the On Line Mode as if the
device were attached to a text terminal
•
Edits, copies, marks, and/or resends data to the ASCII serial device or
computer in the Buffer Edit Mode
•
•
Maintains eight pages of data in a circular buffer
Provides 12 programmable keys for frequently‐used character strings
or commands
Note: The P2CIM‐SER and P2CIM‐SER‐EU are functionally identical. The only
difference between the two is that the P2CIM‐SER‐EU supports a wider variety
of non‐English language keyboards and character sets.
n
DB9 connector
o
USB connector
p
RJ45 connector
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Appendix C: Compatibility with Other Raritan Products
Installing a Serial CIM
Take these steps to attach a serial CIM to the serial port of a serial device
or computer and to your MCCAT system.
1. Connect the CIM to a serial port on the serial device or computer,
using its serial DB9 connector.
2. Connect the CIM to the MCCAT system using a standard Cat5 UTP
cable.
3. Connect the CIMʹs USB connector to a powered USB port, or to a
separately available Raritan PWR‐SER‐4 power adapter, to obtain
power.
For detailed information on the CIMs, see Paragon and Dominion KX
Serial Device CIM User Guide (see Serial Device CIM User Guide ‐
website.
Compatibility with MasterConsole II
MCCAT is able to work in conjunction with MasterConsole II products,
including MCC4, MCC8 and MCC16. These MasterConsole II units can
function as the second‐tier devices of the MCCAT system.
The procedure of connecting MasterConsole II products is the same as
that of connecting MCCAT units.
•
•
STEP 1: Programme a MasterConsole II unit as a second‐tier device
STEP 2: Connect the second‐tier MasterConsole II unit to the first‐tier
MCCAT unit
•
STEP 3: Specify the type of the second‐tier device in the
Configuration Menu
For more information on the MasterConsole II products, see
MasterConsole II User Manual provided on the “User Manuals & Quick
Setup Guides” CD or on Raritanʹs Product Documentation webpage
STEP 1: Programme a MasterConsole II Unit as a
Second-Tier Device
1. Turn OFF the MasterConsole II unit.
2. Press the channel number 2 button on the front panel for 2 to 3
seconds while powering ON the MasterConsole II unit.
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Compatibility with MasterConsole II
3. The rightmost LED on the front panel is lit, indicating the device is
now programmed as a second‐tier device.
4. Repeat Steps 1 to 3 if more MasterConsole II units are to be
programmed as the second‐tier devices.
STEP 2: Connect the Second-Tier MasterConsole II Units
1. Attach a PS/2 CIM to a MasterConsole II unit that is programmed as a
second‐tier device.
2. Connect one end of the Cat5 UTP cable to the RJ45 port of the CIM
being attached to the second‐tier MasterConsole II unit; connect the
other end of the cable to one of the channel ports of the first‐tier
MCCAT unit.
3. Connect one end of the power cord to the power jack of the
MasterConsole II unit and the other end to the appropriate power
outlet.
4. If you want to connect more second‐tier MasterConsole II units to the
first‐tier MCCAT unit, repeat Steps 1 to 3.
5. Power ON the second‐tier devices first. Then power ON the first‐tier
MCCAT unit.
STEP 3: Specify the Type of the Connected Second-Tier
Device in the OSD
You must specify the type of the connected device in the Configuration
Menu. Otherwise, you may not be able to access the second‐tier channels.
For instructions on specifying the type, see STEP 4: Specify the Type of
Note: The second‐tier MasterConsole II unit is shown “/MCC<XXXX>” in the
OSD, where <XXXX> represents the channel number.
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Appendix D Troubleshooting
Problem
Solution
•
•
•
•
•
Check the power cord.
No power
Make sure the power switch is turned ON.
Check the cable connection from the computer to MCCAT.
Check video cableʹs connection to the computer.
No video display for one
or all computers
Check the monitor and computer: Power off MCCAT and the
computers. Connect the monitor to the computer directly, boot the
computer, and make sure the monitor has the proper display. If it
does not, the problem is either with your computer, or the monitor
is not compatible with your computer. If it does display, continue to
the troubleshooting below.
•
•
The monitor probably does not match the video outputs. If the
monitor is a single mode type VGA, all computers must have the
same type of video output.
The monitor cannot
correctly display the
video output from some
of the computers
(Note: this problem occurs most often with some IBM PS/2s and IBM 63xx,
85xx, and 95xx monitors.) The intelligent type display card outputs
video signals based on the monitor ID‐pin setting in the connector of
the monitor cable. If the ID‐pin setting is incorrect, the monitor
attached to the MCCAT may have no display, become monochrome
instead of color, or become unstable. If this is the case, you will need
to provide a proper ID‐pattern to the display card. Call Raritan
technical support (see the last page) for help if necessary.
•
•
•
•
•
Make sure the keyboard is connected firmly to MCCAT. Disconnect
and reconnect the keyboard.
All computers powered
up without keyboard
error, but the keyboard
attached to MCCAT has
no control (cannot input
to any computer)
Replace the keyboard. (MCCAT allows hot re‐connection of the
keyboard at its Keyboard port.)
In a two‐tier configuration, check that the MCCAT with the
keyboard connected is the first tier.
The keyboard cable from the CIM to the computer is loose. Secure
the connection and power on the computer again.
Repeated “KB ERRORʺ
at power‐up of computer
If the problem occurs after MCCAT has been installed for a period
of time, and occurs on computers that have previously worked with
MCCAT, then some components are out of order. Verify that the
computer works with the keyboard when connected directly. Then
contact your dealer or Raritan for service.
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Compatibility with MasterConsole II
Problem
Solution
•
The most likely cause of the problem is either a voltage ʺspikeʺ
After a period of
(increase) or a ʺbrown outʺ (decrease) in the power supply, which
would cause the microprocessors in the MCCAT to malfunction. A
short‐term solution to the problem is to try to recover operation by
turning the MCCAT power switch off and on. Then, if necessary,
restart all computers. The long‐term method of avoiding this
problem is to power MCCAT from a UPS.
trouble‐free operation,
the keyboard attached to
MCCAT locks (unable to
input keystrokes) when
a particular computer is
selected, but works
normally when other
computers are selected
•
•
Check the keyboard connection.
The mouse cable from the CIM to the computer is loose. Secure the
connection and power on the computer again.
Repeated ʺMOUSE
INSTALLATION
FAILUREʺ at power‐up
of computer.
•
If the problem only occurs to new computers which are just added
to the system, the firmware in the KVM (MCCAT internal mouse
emulator) may need to be upgraded to a later version to be
compatible with newer computers. Contact your dealer or Raritan
for service.
•
Try to identify if the problem is originating from the computer by
reconnecting the computer to a different channel with a different
cable. Then power on the computer. If the problem is not with the
cable or with a specific channel, connect the mouse directly to the
computer. If the problem persists, then the computerʹs mouse port is
out of order. Otherwise, contact your dealer or Raritan for service.
After a period of
trouble‐free operation,
the mouse attached to
MCCAT locks (unable to
control mouse functions)
when a particular
computer is selected, but
works normally when
other computers are
selected.
•
If the problem occurs after MCCAT has been installed for a period
of time, and occurs to computers that have previously worked with
MCCAT, then some components are out of order. Contact your
dealer or Raritan for service.
Unit does not operate in Replace the keyboard. OSD interface works only with PS/2 or extended
the OSD interface. AT style keyboards.
Unable to select channel Scan function is active; press the Scan button once to toggle Scan OFF so
the light below the button is off.
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Index
A
O
A Glance at the Product • 4
OSD Layout • 13
OSD Menus • 14
OSD Operation • 10, 20
Overview • 32
Accessing Active Channels Only • 22
Accessing the Help Menu • 30
Accessing the Second‐Tier Channels • 38
Accessing the System in the Security Mode •
24
P
Activating the OSD • 13
Package Contents • 3
Product Features • 2
Product Overview • 1
Product Photos • 1
Activating the Security Feature • 23
Advanced Operation and System
Configuration • 4, 17
C
Q
Changing Channel Names • 11, 16
Changing Passwords • 24
Changing the Keyboard Layout Setting • 25
Compatibility with MasterConsole II • 49
Compatibility with Other Raritan Products •
47
Compatible CIMs • 47
Connecting a Serial Device via the Serial
CIM • 48
Quick Start • 4
R
Rear View • 5
Refreshing the Channel Status • 22, 39
Resetting the System • 31
Returning to the Previous Channel • 21
S
Connecting Computers • 6, 36, 38, 47
Cycling Through Channels • 19, 22
Selecting a Channel • 9
Setting the Scan Time for Individual Scan
Mode • 29
Setting Up a Two‐Tier System • 5, 33, 38
Specifications • 45
STEP 1
F
Firmware Upgrade • 40
Frequently Used Keys • 14
Front Panel Operation • 9, 19
Front View • 4
Download the Latest Firmware and
Upgrade Utility • 40
Programme a MasterConsole II Unit as a
Second-Tier Device • 49
Functions Keys • 30
I
Programme an MCCAT Unit as a
Second-Tier Device • 17, 31, 33
STEP 2
Introduction • 1
Introduction to the On‐Screen Display (OSD) •
13
Connect the MCCAT Unit to the Computer
Running the Upgrade Utility • 41
Connect the Second-Tier MasterConsole II
Units • 50
Introduction to the Selection Menu • 15
M
Connect the Second-Tier MCCAT Unit • 34
MCCAT Default Settings • 46
Measurement • 45
STEP 3
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Index
Connect the Keyboard, Mouse and Monitor
to the First-Tier Device • 36
Launch the Upgrade Utility • 42
Specify the Type of the Connected
Second-Tier Device in the OSD • 50
STEP 4
Power Cycle the Upgraded MCCAT Unit •
44
Specify the Type of the Connected
Second-Tier Device in the OSD • 36, 50
STEP 5
Connect Computers to the MCCAT
System • 38
Supported Resolutions • 45
Switching between Pages • 16
System Configuration • 13, 15, 19, 21, 26
T
The Security Feature • 23
Toggling the Channel Sorting • 17
Troubleshooting • 51
Two‐Tier System • 4, 9, 32
U
Using the AutoScan Function • 22
Using the F8 Function Key • 22
54
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¾ U.S./Canada/Latin America
Monday ‐ Friday
8 a.m. ‐ 8 p.m. ET
Phone: 800‐724‐8090 or 732‐764‐8886
For CommandCenter NOC: Press 6, then Press 1
For CommandCenter Secure Gateway: Press 6, then Press 2
Fax: 732‐764‐8887
Email for all other products: [email protected]
¾ China
¾ Europe
Beijing, China
Europe
Monday ‐ Friday
Monday ‐ Friday
9 a.m. ‐ 6 p.m. local time
Phone: +86‐10‐88091890
8:30 a.m. ‐ 5 p.m. GMT+1 CET
Phone: +31‐10‐2844040
Email: [email protected]
Shanghai, China
United Kingdom
Monday ‐ Friday
9 a.m. ‐ 6 p.m. local time
Phone: +86‐21‐5425‐2499
Monday ‐ Friday
8:30 a.m. to 5 p.m. GMT+1 CET
Phone +44‐20‐7614‐77‐00
GuangZhou, China
France
Monday ‐ Friday
9 a.m. ‐ 6 p.m. local time
Phone: +86‐20‐8755‐5561
Monday ‐ Friday
8:30 a.m. ‐ 5 p.m. GMT+1 CET
Phone: +33‐1‐47‐56‐20‐39
Germany
Monday ‐ Friday
8:30 a.m. ‐ 5 p.m. GMT+1 CET
Phone: +49‐20‐17‐47‐98‐0
¾ India
¾ Japan
Monday ‐ Friday
Monday ‐ Friday
9 a.m. ‐ 6 p.m. local time
Phone: +91‐124‐410‐7881
9:30 a.m. ‐ 5:30 p.m. local time
Phone: +81‐3‐3523‐5994
Email: [email protected]
¾ Korea
¾ Melbourne, Australia
Monday ‐ Friday
Monday ‐ Friday
9 a.m. ‐ 6 p.m. local time
Phone: +82‐2‐5578730
9:00 a.m. ‐ 6 p.m. local time
Phone: +61‐3‐9866‐6887
¾ Taiwan
Monday ‐ Friday
9 a.m. ‐ 6 p.m. GMT ‐5 Standard ‐4 Daylight
Phone: +886‐2‐8919‐1333
Email: [email protected]
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