Radio Shack Cordless Telephone ET 1102 User Guide

43-1102.fm Page 1 Tuesday, August 17, 1999 4:37 PM  
Cat. No. 43-1102  
OWNER’S MANUAL  
Please read before using this equipment.  
ET-1102  
900 MHz Digital Spread Spectrum  
Cordless Telephone  
with Caller ID/Call Waiting ID  
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Flash — sends an electronic switch-  
hook signal for use with special phone  
services, such as Call Waiting.  
Important Caller ID Information  
To use the phone’s Caller ID and Caller  
ID with Call Waiting features, you must  
be in an area where those services are  
available and you must subscribe to  
those services through your local phone  
company.  
Tone/Pulse Dialing — lets you use ei-  
ther type of service, and you can easily  
switch from pulse to tone dialing for  
long-distance, bank-by-phone, or other  
special services.  
Where Caller ID is offered, one or more  
options are generally available:  
Auto Talk — you can set the phone so  
you can answer a call simply by lifting  
the handset from the base.  
• caller’s number only  
• caller’s name only  
Any Key Answer — you can set the  
phone so you can press any key to an-  
swer a call when the handset is away  
from the base.  
• caller’s name and number  
Warning: To prevent fire or shock  
hazard, do not expose this product  
to rain or moisture.  
Hearing-Aid Compatibility — lets you  
use your phone with hearing aids that  
have a T (telephone) switch.  
CAUTION  
This telephone has been tested and  
found to comply with all applicable UL  
and FCC standards.  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
We recommend you record your  
phone’s serial number here. The num-  
ber is on the bottom of the base.  
This symbol is intended to alert you to  
the presence of uninsulated danger-  
ous voltage within the product’s enclo-  
sure that might be of sufficient  
magnitude to constitute a risk of elec-  
tric shock. Do not open the product’s  
case.  
Serial Number __________________  
This symbol is intended to inform you  
that important operating and mainte-  
nance instructions are included in the  
literature accompanying this product.  
!
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Important:  
FCC STATEMENT  
• Cordless phones such as this one  
require AC power to operate. When  
the AC power is off, you cannot dial  
out or receive incoming calls using  
your ET-1102. To be safe, you  
should also have a phone that does  
not need AC power to operate (not a  
cordless phone) so you can still  
make and receive calls if there is an  
AC power failure.  
Your telephone complies with Part 68 of  
FCC Rules. You must, upon request,  
provide the FCC registration number  
and the REN to your phone company.  
These numbers are on the bottom of the  
base.  
You must not connect your phone to any  
of the following:  
• coin-operated systems  
• When AC power is lost, the ET-1102  
loses the security access-protection  
code connection between the base  
and the handset. When power is re-  
stored, put the handset on the base  
briefly to restore this connection so  
you can use the handset.  
• party-line systems  
• most electronic key phone systems  
This equipment complies with the limits  
for a Class B digital device as specified  
in Part 15 of FCC Rules. These limits  
provide reasonable protection against  
radio and TV interference in a residential  
area. However, your equipment might  
cause TV or radio interference even  
when it is operating properly. To elimi-  
nate interference, you can try one or  
more of the following corrective mea-  
sures.  
READ THIS BEFORE  
INSTALLATION  
We have designed your phone to con-  
form to federal regulations and you can  
connect it to most phone lines. However,  
each device that you connect to the tele-  
phone line draws power from the line.  
We refer to this power draw as the  
phone’s ringer equivalence number, or  
REN. The REN is on the bottom of your  
phone.  
• Reorient or relocate the receiving  
antenna.  
• Increase the distance between the  
equipment and the radio or TV.  
• Use outlets on different electrical cir-  
cuits for the equipment and the ra-  
dio or TV.  
If you use more than one phone or other  
device on the line, add up all the RENs.  
If the total is more than five, your phones  
might not ring. In rural areas, a total  
REN of three might impair ringer opera-  
tion. If ringer operation is impaired, re-  
move one of the devices from the line.  
Consult your local Radio Shack store if  
the problem still exists.  
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CONTENTS  
Installation ............................................................................................................... 6  
Mounting the Phone ........................................................................................... 6  
On a Desk .................................................................................................... 6  
On a Wall Plate ............................................................................................ 7  
Directly on the Wall ...................................................................................... 8  
Connecting and Charging the Battery Pack ....................................................... 9  
Setting the Dialing Mode .................................................................................. 11  
Setting the Ringer’s Volume ............................................................................. 12  
Using Auto Talk ................................................................................................ 12  
Turning Caller ID/Call Waiting On/Off ............................................................... 12  
Storing Your Area Code ................................................................................... 13  
Telephone Operation ............................................................................................ 14  
Making and Receiving Calls ............................................................................. 14  
Adjusting the Handset Volume ......................................................................... 14  
Using REDIAL .................................................................................................. 14  
Using FLASH .................................................................................................... 15  
Using Tone Services on a Pulse Line ............................................................... 15  
Paging .............................................................................................................. 15  
Memory Dialing ................................................................................................ 16  
Storing a Name and Number in Memory ................................................... 16  
Editing or Deleting a Number in Memory ................................................... 17  
Entering a Pause ....................................................................................... 18  
Reviewing Memory Numbers ..................................................................... 18  
Dialing a Memory Number ......................................................................... 18  
Chain-Dialing Service Numbers ................................................................. 19  
Testing Stored Emergency Numbers ......................................................... 19  
Using a Headset ............................................................................................... 19  
Caller ID Operation ............................................................................................... 20  
Reviewing Caller ID Records ........................................................................... 20  
Caller ID Messages ................................................................................... 21  
Dialing Numbers from a Caller ID Record ........................................................ 21  
Storing a Caller ID Record to Memory ............................................................. 21  
Deleting Caller ID Records ............................................................................... 22  
Troubleshooting .................................................................................................... 23  
Care and Maintenance .......................................................................................... 25  
Replacing the Battery Pack .............................................................................. 26  
The FCC Wants You to Know ........................................................................... 27  
Lightning ........................................................................................................... 27  
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INSTALLATION  
On a Desk  
MOUNTING THE PHONE  
Follow these steps when you place the  
base on a desk or table.  
You can place the ET-1102’s base on a  
desk or table, mount it on a standard  
wall plate, or mount it directly on a wall.  
Choose a location that is:  
1. Insert the bracket’s tabs into the  
base’s upper tab slots as shown,  
then press down on the bracket’s  
clips and insert them into the clip  
slots.  
• near an AC outlet  
• near a telephone line jack  
• out of the way of normal activities  
Clip Slots  
Clips  
• away from electrical machinery,  
electrical appliances, metal walls or  
filing cabinets, wireless intercoms,  
alarms, and room monitors  
• away from other cordless phones  
Upper Tab Slots  
The base’s location affects the hand-  
set’s range. If you have a choice of sev-  
eral locations, try each to see which  
provides the best performance.  
2. Plug one end of the supplied long  
modular cord into the TEL LINE jack  
on the back of the base.  
Caution: The supplied RadioShack  
adapter was designed specifically for  
your ET-1102. Use only the supplied  
adapter.  
Notes:  
• Your telephone connects directly to  
a modular phone line jack. If your  
phone line jack is not a modular  
jack, you can update the wiring  
yourself, using jacks and adapters  
available from your local Ra-  
dioShack store. Or, you can let the  
telephone company update the wir-  
ing for you.  
3. Plug the modular cord’s other end  
into a modular phone line jack.  
• The USOC number of the jack to be  
installed is RJ11C, or RJ11W for a  
wall plate jack.  
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4. Insert the supplied AC adapter’s  
barrel plug into the DC IN 9V jack on  
the back of the base.  
Lower  
Tab  
Slots  
Tabs  
Clip Slots  
5. Route the adapter’s cord through  
the strain relief slot on the bracket.  
2. Plug one end of the supplied short  
modular cord into the TEL LINE jack  
on the back of the base.  
Strain  
Relief Slot  
6. Plug the adapter into a standard AC  
outlet.  
3. Insert the supplied AC adapter’s  
barrel plug into the DC IN 9V jack on  
the back of the base.  
7. Lift the base’s antenna to a vertical  
position.  
4. Route the adapter’s cord through  
the narrow groove on the bottom of  
the bracket.  
On a Wall Plate  
1. Insert the bracket’s tabs into the  
base’s lower tab slots as shown,  
then press down on the bracket’s  
clips and insert them into the clip  
slots.  
Narrow  
Groove  
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5. Plug the modular cord into the wall  
plate jack, then align the bracket’s  
keyhole slots with the wall plate  
studs and slide the base downward  
to secure it.  
Directly on the Wall  
For this mounting method, you need two  
screws (not supplied) with heads that fit  
into the keyhole slots on the bottom of  
the base.  
5/16"  
1. Drill two holes 315/16  
inches (100 mm)  
apart. Then thread a  
15/16"  
screw into each hole,  
letting the heads ex-  
tend about /16 inch (8  
3
5
mm) from the wall.  
6. Plug the adapter into a standard AC  
outlet.  
2. Insert the bracket’s tabs into the  
base’s lower tab slots as shown,  
then press down on the bracket’s  
clips and insert them into the clip  
slots.  
Lower  
Tab  
Slots  
7. Press and lift out the handset hold-  
er, rotate it 180×, then snap it back  
into place.  
Tabs  
Clip Slots  
3. Plug one end of the supplied long  
modular cord into the TEL LINE jack  
on the back of the base.  
8. Lift the base’s antenna to a vertical  
position.  
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43-1102.fm Page 9 Tuesday, August 17, 1999 4:37 PM  
4. Insert the supplied AC adapter’s  
barrel plug into the DC IN 9V jack on  
the back of the base.  
8. Plug the adapter into a standard AC  
outlet.  
5. Route the modular and adapter  
cords through the grooves on the  
bottom of the bracket.  
9. Press and lift out the handset hold-  
er, rotate it 180×, then snap it back  
into place so it holds the handset.  
Grooves  
6. Align the keyhole slots with the  
mounting screws, and slide the base  
downward to secure it.  
10. Lift the base’s antenna to a vertical  
position.  
CONNECTING AND  
CHARGING THE BATTERY  
PACK  
The ET-1102 comes with a recharge-  
able nickel-cadmium battery pack in the  
handset but not connected. Before using  
your phone, you must connect the bat-  
tery pack, then charge it for about 24  
hours.  
7. Plug the modular cord into a modu-  
lar phone line jack.  
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1. Press down and slide off the battery  
pack compartment cover as shown.  
Important: Be sure the battery pack is  
properly connected before you try to  
charge it. The CHARGE indicator lights  
when the handset is on the base, even if  
the battery pack is not connected.  
Notes:  
• When you first use the phone after  
charging or recharging the battery  
pack, the phone might not work and  
you might hear an error tone when  
you press TALK. If this happens, re-  
turn the handset to the base for  
about 5 seconds. This resets the se-  
curity access-protection code.  
2. Unfasten the plastic retainer strap  
and lift the battery pack out of the  
compartment.  
• If the base loses power for 30 min-  
utes while the handset is away from  
it, the security access-protection  
code might be lost. To reset the  
code, return the handset to the base  
for about 5 seconds.  
3. Plug the battery pack’s connector in-  
to the socket in the compartment  
(the connector fits only one way),  
then replace the battery pack and  
fasten the retainer strap.  
The handset does not lose its secu-  
rity access-protection code even if  
the battery pack is completely dis-  
charged.  
4. Replace the cover.  
To charge the battery pack, place the  
handset either faceup or facedown on  
the base. The CHARGE indicator on the  
base lights and Total:00appears on  
the handset display.  
• Using a pencil eraser, clean the  
charging contacts on the handset  
and the base about once a month.  
CHARGE Indicator  
Recharge the battery pack when Low  
Batteryflashes on the display.  
10  
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43-1102.fm Page 11 Tuesday, August 17, 1999 4:37 PM  
• If the battery pack becomes weak  
during a call, the handset beeps ev-  
ery 3 seconds and Low Battery  
flashes. When this happens, you  
cannot make another call on the  
phone until you recharge the battery  
pack.  
SETTING THE DIALING  
MODE  
DIAL MODE  
Set  
on the back of the base  
for the type of service you have. If you  
are not sure which type you have, once  
the battery pack is fully charged, do this  
test.  
• About once a month, fully discharge  
the battery pack by keeping the  
handset off the base until Low  
Battery flashes. Otherwise, the  
battery pack loses its ability to fully  
recharge.  
DIAL MODE  
T
1. Be sure  
(tone).  
is set to  
• If the display is blank and the phone  
does not work, recharge the battery  
pack. (The battery power might be  
too low to light the display.)  
TALK  
2. Lift the handset, press  
listen for a dial tone.  
, and  
• If you are not going to use your  
phone for an extended period of  
time, disconnect the battery pack.  
This increases the battery pack’s  
usable life.  
• The supplied battery pack should  
last for about a year. When it loses  
its ability to fully recharge, order a  
replacement battery pack from your  
local RadioShack store (see “Re-  
placing the Battery Pack” on  
Page 26).  
3. Press any number other than 0.  
Note: If your phone system requires  
that you dial an access code (9, for  
example) before you dial an outside  
number, do not dial the access code  
either.  
If the dial tone stops, you have  
DIAL  
touch-tone service. Leave  
MODE  
T
set to .  
If the dial tone continues, you have  
DIAL MODE  
P
pulse service. Set  
(pulse).  
to  
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SELECT  
2. Press  
to change the auto  
SETTING THE RINGER’S  
VOLUME  
talk setting. Onor Offappears indi-  
cating the selected setting.  
At any time except during a call, press  
VOL  
s or t to set the ringer volume. The  
phone rings at the selected volume and  
the display shows Ringer High or  
RingerLow.  
3. To clear the display when you finish,  
FUNCTION  
press  
set to the base.  
or return the hand-  
TURNING CALLER ID/  
CALL WAITING ON/OFF  
USING AUTO TALK  
If you have Call Waiting with Caller ID  
service, you can set the ET-1102 to  
show Caller ID information for an incom-  
ing call even while you are already on  
the phone.  
Your phone is preset so you must press  
TALK  
to answer a call. With auto talk  
turned on, you can answer a call by just  
lifting the handset from the base, or, if  
the handset is away from the base, by  
pressing any key.  
Follow these steps to turn the Caller ID/  
Call Waiting feature on or off.  
Follow these steps to turn auto talk on or  
off.  
FUNC-  
1. Lift the handset and press  
TION  
.
FUNC-  
1. Lift the handset and press  
TION  
Talkselected.  
. A menu appears with Auto  
2
2. Press or t to select CIDCW(Caller  
ID/Call Waiting).  
SELECT  
3. Press  
to change the Caller  
ID/Call Waiting setting. On or Off  
appears indicating the selected set-  
ting.  
4. Return the handset to the base to  
store the new setting.  
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SELECT  
3. Press  
to store the area  
FUNCTION  
STORING YOUR AREA  
CODE  
code, then press  
turn the handset to the base to clear  
the display.  
or re-  
To quickly dial a number from a Caller  
ID record (see “Dialing Numbers from a  
Caller ID Record” on Page 21) or to cor-  
rectly store a number from a record into  
a memory dialing location (see “Storing  
a Caller ID Record to Memory” on  
Page 21), you must store your local area  
code in the ET-1102’s memory. Then,  
when you dial from a Caller ID record,  
the ET-1102 skips the area code if it  
matches the one you stored.  
Follow these steps to store your area  
code.  
FUNC-  
1. Lift the handset and press  
TION  
.
3
1. Press (or t twice) to select Area  
Code.  
SELECT  
, then enter your 3-  
2. Press  
digit area code. If you make a mis-  
take, repeatedly press or to  
move the cursor over the incorrect  
digit, then enter the correct number.  
Note: If an area code is already  
stored, it appears on the display  
SELECT  
. To delete  
when you press  
the area code, press  
times. Then enter your area code.  
DELETE  
three  
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TELEPHONE OPERATION  
MAKING AND RECEIVING  
CALLS  
ADJUSTING THE  
HANDSET VOLUME  
To make a call, lift the handset and  
press TALK (the IN USE indicator on the  
base lights), then dial the number. You  
see the number as you dial, then (after a  
few seconds) the call’s elapsed time.  
To adjust the volume of the sound you  
hear through the handset, during a call,  
press VOL t for normal volume or VOL s  
for high volume. The display shows  
VolumeNormalor VolumeHigh.  
Note: You can also dial the number be-  
fore you press TALK. If you make a mis-  
USING REDIAL  
take, repeatedly press  
or  
until the  
cursor is over the incorrect digit, then  
enter the correct number.  
You can quickly dial the last number di-  
aled. Lift the handset and press TALK,  
then press REDIAL.  
To answer a call, lift the handset from  
the base and press TALK. If auto talk is  
on, just lift the handset from the base,  
or, if the handset is away from the base,  
press any key.  
To end a call, place the handset on the  
base or press TALK.  
Notes:  
• You can also press REDIAL (so you  
see the stored number) first, then  
press TALK.  
• The redial memory holds up to 32  
digits, so you can redial long-  
distance as well as local numbers.  
• The redial memory also holds pause  
entries. See “Entering a Pause” on  
Page 18.  
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43-1102.fm Page 15 Tuesday, August 17, 1999 4:37 PM  
3. When the service answers, press  
TONE  
USING FLASH  
(
). Any additional numbers  
you dial are sent as tone signals.  
FLASH  
performs the electronic equiva-  
lent of a switchhook operation for spe-  
cial services, such as Call Waiting.  
4. To reset the phone to pulse dialing,  
FLASH  
simply hang up or press  
“Using FLASH” on Page 15).  
(see  
For example, if you have Call Waiting,  
FLASH  
press  
to answer an incoming call  
without disconnecting the current call.  
FLASH  
Press  
call.  
again to return to the first  
PAGING  
Note: If you do not have any special  
To page the person who has the hand-  
set or to locate the handset when the  
FLASH  
phone services, pressing  
disconnect the current call.  
might  
PAGE/FIND  
phone is not in use, press  
The handset beeps for 2 seconds.  
.
To have the handset beep for a full  
PAGE/FIND  
USING TONE SERVICES  
ON A PULSE LINE  
minute, hold down  
onds. To stop the beeping sooner, press  
TALK  
for 2 sec-  
twice.  
Some special services, such as bank-  
by-phone, require tone signals. If you  
have pulse dialing, you can still use  
these special tone services by following  
these steps.  
DIAL MODE  
P
1. Be sure  
is set to .  
2. Dial the service’s main number.  
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43-1102.fm Page 16 Tuesday, August 17, 1999 4:37 PM  
SELECT  
4. To store a name, press  
.
MEMORY DIALING  
StoreNameappears.  
You can store up to ten phone numbers  
and names in memory, then dial a stored  
number by entering its memory location  
number.  
Each stored number can be up to 20  
digits, and each name can be up to 14  
characters.  
If you do not want to enter a name,  
skip to Step 6. <Memoryn> will be  
stored as the name (nis the location  
number you selected).  
Storing a Name and Number in  
Memory  
5. To enter a name, use t or s to select  
the characters and  
the cursor.  
or  
to move  
Notes:  
• An error tone sounds and the phone  
exits the storing process if you wait  
more than 20 seconds between  
each key press.  
• If you receive a call during memory  
entry, the phone exits the storing  
process.  
Repeatedly press t to see the char-  
acters in alphabetical order. (The  
display shows uppercase letters  
first, then lowercase letters, num-  
bers, and special characters.)  
1. Lift the handset.  
MEM  
2. Hold down  
until Memory  
Store and a list of memory loca-  
tion numbers appears.  
Notes:  
• Press s to see the characters in  
reverse alphabetical order.  
• You can hold down s or t to scroll  
rapidly through the characters.  
3. Choose a memory location (0–9) by  
pressing a number or by repeatedly  
pressing s or t.  
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43-1102.fm Page 17 Tuesday, August 17, 1999 4:37 PM  
• If you make a mistake, move the  
cursor over the error, then enter  
the correct character, or press  
DELETE to delete a character. To  
delete all the characters, hold  
down DELETE for at least 1 sec-  
ond.  
For each stored number, write the per-  
son’s or company’s name next to the ap-  
propriate location number on the  
supplied memory directory sticker. (Use  
a pencil in case you need to change the  
number later.) Peel the backing from the  
sticker and attach it to the phone as  
shown.  
6. Press SELECT. StoreNumberap-  
pears.  
7. Enter the phone number and any  
tone or pause entries (see “Using  
Tone Services on a Pulse Line” on  
Page 15 and “Entering a Pause” on  
Page 18).  
To replace a stored number, simply store  
a new one in its place.  
Editing or Deleting a Number in  
Memory  
Instead of using the lower keypad  
keys, you can use t or s to enter the  
number and other entries and  
or  
Follow these steps to edit or delete a  
memory number.  
to move the cursor. Repeatedly  
press t to see the numbers first, then  
special characters, including hy-  
phens, pause entries (P), and tone  
entries ( ). Press s to see them in  
reverse order.  
1. Lift the handset.  
2. Hold down MEM until Memory  
Store and a list of memory loca-  
tion numbers appear on the display.  
8. Press SELECT. The phone beeps  
and Memory n Stored appears.  
After 2 seconds, Memory Store  
appears, and you can repeat Steps  
3–8 to store more numbers.  
3. Choose a memory location (0–9) by  
pressing a number or by repeatedly  
pressing s or t.  
9. When you finish, press MEM to exit  
the MemoryStoredisplay.  
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4. Press SELECT. A menu appears  
with the three options listed below.  
Press s or t to choose an option, fol-  
low the instructions listed, then  
press SELECT.  
Reviewing Memory Numbers  
To review your memory numbers, press  
MEM. The list of memory location num-  
bers (0–9) appears with the name stored  
with each number (or <Memory n>if  
you did not store a name).  
EditMemoryn. Edit the record as  
described in Steps 5 through 8 of  
“Storing a Name and Number in  
Memory” on Page 16.  
To see the stored phone numbers, press  
. An arrow to the right of the number  
means it is longer than 14 digits. Press  
again to see the rest of the number.  
Delete Memory n. The display  
prompts you to confirm the deletion.  
Move the cursor to Yesor No, then  
press SELECT or DELETE. The  
phone beeps, and Memory n De-  
letedappears.  
Repeatedly press  
name display.  
to return to the  
To exit the memory number list, press  
MEM.  
GoBack. Returns you to the list of  
memory numbers.  
To see a stored name and phone num-  
ber at the same time, press SELECT  
when the cursor is by a memory location  
number. To exit this display without stor-  
ing any changes, hold down DELETE un-  
til the display clears.  
Entering a Pause  
In some telephone systems, you must  
dial an access code (9, for example) and  
wait for a second dial tone before you  
can dial an outside number. You can  
store the access code with the phone  
number. However, you should also store  
a pause after the access code to allow  
the outside line time to connect. To en-  
ter a 2-second pause, press PAUSE or  
use s or t to select Pon the display. You  
can add more pause entries for a longer  
pause.  
Dialing a Memory Number  
To dial a number stored in memory, lift  
the handset and press MEM. The list of  
memory location numbers appears.  
Choose a memory location (0–9) by  
pressing a number or by repeatedly  
pressing s or t, then press TALK.  
You can also dial a memory number by  
pressing TALK first, then pressing MEM  
and entering a memory location number.  
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43-1102.fm Page 19 Tuesday, August 17, 1999 4:37 PM  
Chain-Dialing Service Numbers  
For quick recall of numbers for special  
services (such as bank by phone), store  
each group of numbers in its own mem-  
ory location.  
Dial the service’s main number first.  
Then, at the appropriate place in the  
call, press MEM and enter the number  
for the location where the additional in-  
formation is stored.  
Notes:  
• Connecting a headset disconnects  
Testing Stored Emergency  
Numbers  
the handset’s earpiece and micro-  
phone.  
VOL s or t on the handset also con-  
trols the headset’s volume.  
If you store an emergency service’s  
number (police department, fire depart-  
ment, ambulance) and you choose to  
test the stored number, make the test  
call during the late evening or early  
morning hours to avoid peak demand  
periods. Also, remain on the line to ex-  
plain the reason for your call.  
• If you place the handset on the base  
to recharge it while the headset is  
connected, be sure the handset  
seats properly.  
With a headset connected, you can  
make or answer calls as usual using the  
keys on the handset.  
USING A HEADSET  
You can use a handset holder (available  
from your local RadioShack store) to  
hang the handset on your belt for greater  
convenience.  
You can make or answer calls with  
hands-free convenience using an op-  
3
tional headset that has a /32-inch (2.5-  
mm) plug. Contact your local Ra-  
dioShack store for a suitable headset.  
When you finish using the headset, dis-  
connect it from the handset and close  
the rubber cover to protect the jack.  
To connect the headset, pull open the  
rubber cover marked  
on the side of  
the handset, then insert the headset’s  
plug into the jack.  
19  
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43-1102.fm Page 20 Tuesday, August 17, 1999 4:37 PM  
CALLER ID OPERATION  
If you subscribe to Caller ID service from  
your phone company, the phone compa-  
ny sends information about the call, as  
well as the time and date, between the  
first and second rings of every call you  
receive.  
Note: If the handset is faceup on the  
base, it shows the number of Caller ID  
records, so you can see if you have new  
records to review.  
Repeatedly press t to scroll through the  
Caller ID records from the newest to the  
oldest, or s to scroll back through the  
records. To scroll quickly through the  
records, hold down t or s.  
The ET-1102 displays this information  
when it receives a call, and it stores up  
to 50 Caller ID records for later review. It  
also shows if caller information is un-  
available or if the name and number  
When you scroll past the last record,  
were blocked by the caller (see “Caller Endappears. When you scroll past the  
ID Messages” on Page 21).  
first record, the record totals appear.  
If you subscribe to Call Waiting with Call-  
er ID, you will hear a tone through the  
handset when a call comes in, then the  
Caller ID record appears. If you want to  
answer the incoming call, press FLASH.  
To resume the previous phone conver-  
sation, press FLASH again.  
The top line of each record shows the  
date, time and the number of calls from  
that number. The second line shows the  
caller’s name, and the third line shows  
the caller’s phone number.  
If the ET-1102’s Caller ID memory be-  
comes full, any new call replaces the  
oldest call’s record.  
REVIEWING CALLER ID  
RECORDS  
To review the Caller ID records, lift the  
handset and press CALL ID. The number  
of new Caller ID records, if any, and the  
total number of records appears.  
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Caller ID Messages  
DIALING NUMBERS FROM  
A CALLER ID RECORD  
Display  
Description  
To dial a local number stored in a Caller  
ID record, recall the record, then press  
TALK. If it is a long distance call, press 1  
(1 appears before the displayed num-  
ber) before you press TALK.  
Shows the number of  
new Caller ID  
records (records you  
have not reviewed)  
and the total number  
of records.  
New :XX  
Total:XX  
Note: If a Caller ID record does not con-  
tain a phone number (if it was blocked  
by the caller, for example) you cannot  
dial from that record.  
Private  
Name  
The caller has  
blocked the Caller ID  
information from  
being sent.  
or  
Private  
Number  
STORING A CALLER ID  
RECORD TO MEMORY  
Unknown  
Name  
The caller is not  
within a Caller ID ser-  
vice area.  
or  
Follow these steps to store the name  
and number from a Caller ID record into  
a memory location.  
Unknown  
Number  
Appears if there was  
an error during the  
transmission of  
Error  
1. Recall the record you want to store,  
then press MEM. Select Loca-  
tionappears.  
Caller ID informa-  
tion. Minor electrical  
disturbances can  
affect Caller ID infor-  
mation. Occasional  
errors are normal. If  
the phone frequently  
displays Error,  
contact your local  
telephone company  
or RadioShack store  
for assistance.  
Appears when you  
scroll past the oldest  
Caller ID record.  
End  
21  
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43-1102.fm Page 22 Tuesday, August 17, 1999 4:37 PM  
2. Choose a memory location (0–9) by  
pressing a number or by repeatedly  
pressing s or t, then press SELECT.  
DELETING CALLER ID  
RECORDS  
You can delete Caller ID records individ-  
ually or all at once.  
To delete a single record, recall it, then  
press DELETE. Delete Message?  
appears, prompting you to confirm the  
deletion. Move the cursor to Yesor No,  
then press SELECT or DELETE.  
If the selected location is empty, the  
phone beeps to confirm that it  
stored the number, then the Caller  
ID record appears.  
If a record exists in the selected lo-  
cation, Replace Memory? ap-  
pears, prompting you to confirm the  
replacement. Move the cursor to  
Yesor No, then press SELECT.  
To delete all the records at once, recall  
any record, then hold down s until the  
record totals appear, then press DE-  
LETE. DeleteAll?appears, prompt-  
ing you to confirm the deletion. Move the  
cursor to Yesor No, then press SELECT  
or DELETE.  
22  
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43-1102.fm Page 23 Tuesday, August 17, 1999 4:37 PM  
TROUBLESHOOTING  
We do not expect you to have any problems with your phone, but if you do, the follow-  
ing suggestions might help.  
Problem  
Suggestion  
The phone does not work or works  
poorly.  
Be sure the base’s phone line cord and  
AC adapter are correctly and securely  
connected.  
Be sure the battery pack in the handset  
is connected and charged.  
Return the handset to the base for a few  
seconds to reset the security access-  
protection code.  
The display flashes slowly when the  
handset is faceup on the base.  
Be sure the battery pack in the handset  
is properly connected.  
The handset stops working or works  
poorly during a call.  
Move the handset closer to the base.  
Lift the base’s antenna to a fully vertical  
position.  
Be sure the handset’s battery pack is  
charged. (If the battery pack power is  
too low, it does not have enough power  
to light the Low Batteryindication on  
the display.)  
Low volume or unusual sounds.  
Severe noise interference.  
Someone has picked up another phone  
on the same line. Hang up the other  
phone.  
Keep the handset away from comput-  
ers, remote control toys, wireless micro-  
phones, alarm systems, intercoms,  
room monitors, fluorescent lights, and  
electrical appliances.  
Move to another location or turn off the  
source of interference.  
Hang up and redial the number.  
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43-1102.fm Page 24 Tuesday, August 17, 1999 4:37 PM  
Problem  
Suggestion  
The phone cannot be operated at a  
useful distance from the base  
because the signal becomes weak  
or noisy (handset’s range has  
decreased).  
Lift the base’s antenna to a fully vertical  
position.  
Be sure neither the handset’s nor base’s  
antenna is touching a metal surface.  
Recharge the battery pack.  
The handset battery pack does not  
charge.  
Check the charging contacts on the  
handset and base. If they are dirty, clean  
them with a pencil eraser.  
Be sure the battery pack is properly con-  
nected.  
Be sure the handset is properly seated  
on the base.  
Replace the battery pack (see “Replac-  
ing the Battery Pack” on Page 26).  
Handset does not ring or receive a  
page.  
Lift the base’s antenna to a fully vertical  
position.  
Move the handset closer to the base.  
Move the base away from other electri-  
cal devices.  
Recharge the battery pack.  
You have an incoming call, but do  
not receive any Caller ID informa-  
tion.  
Let the phone ring twice before you  
answer so the system has time to record  
the Caller ID information.  
Check that the system is correctly and  
securely connected.  
Call your phone company to verify that  
your Caller ID service is active.  
If you still have problems, disconnect the phone. If other phones on the same line  
work properly, the fault is in this phone or its installation. If you cannot find the prob-  
lem, take your ET-1102 to your local RadioShack store for assistance.  
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43-1102.fm Page 25 Tuesday, August 17, 1999 4:37 PM  
CARE AND MAINTENANCE  
Your RadioShack ET-1102 900 MHz Digital Spread Spectrum Cordless Telephone is  
an example of superior design and craftsmanship. The following suggestions will help  
you care for your ET-1102 so you can enjoy it for years.  
Keep the ET-1102 dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the ET-1102 only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices, dam-  
age battery packs, and distort or melt plastic parts.  
Keep the ET-1102 away from dust and dirt, which can cause premature  
wear of parts.  
Handle the ET-1102 gently and carefully. Dropping it can damage cir-  
cuit boards and cases and can cause the ET-1102 to work improperly.  
Use only a battery pack of the required size and recommended type.  
Batteries can leak chemicals that damage your ET-1102’s electronic  
parts.  
Wipe the ET-1102 with a damp cloth occasionally to keep it looking  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the ET-1102.  
Modifying or tampering with the ET-1102’s internal components can cause a malfunc-  
tion and might invalidate its warranty and void your FCC authorization to operate it. If  
your ET-1102 is not performing as it should, take it to your local RadioShack store for  
assistance. If the trouble is affecting the telephone lines, the phone company can ask  
you to disconnect your ET-1102 until you have resolved the problem.  
25  
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43-1102.fm Page 26 Tuesday, August 17, 1999 4:37 PM  
REPLACING THE  
BATTERY PACK  
If you follow the instructions in “Connect-  
ing and Charging the Battery Pack” on  
Page 9, the battery pack should last  
about one year. If the battery pack does  
not hold a charge for more than 2 hours  
after an overnight charge, replace it with  
a new 3.6-volt, 600 mAh battery pack  
with a connector that fits the socket in  
the battery compartment. You can order  
a replacement battery pack through your  
local RadioShack store.  
4. Replace the cover.  
Cautions:  
• You must use a replacement battery  
pack of the same size and type.  
• Do not dispose of the battery pack in  
a fire because it might explode.  
Install the new battery pack as de-  
scribed below, then charge it for about  
24 hours.  
• Do not open or mutilate the battery  
pack.  
• Be careful not to short the battery  
pack by touching the connector’s  
pins with conducting materials, such  
as rings, bracelets, and keys. The  
battery pack or conductor might  
overheat and burn.  
1. Press down and slide off the battery  
pack compartment cover as shown.  
If you have trouble replacing the battery  
pack, take the phone to your local Ra-  
dioShack store for assistance.  
2. Unfasten the plastic retainer strap  
and lift the battery pack out of the  
compartment, then gently pull on the  
battery connector to disconnect it.  
Important: This product contains a re-  
chargeable nickel-cadmium battery  
pack. At the end of the battery pack’s  
useful life, it must be recycled or dis-  
posed of properly. Contact your local,  
county, or state hazardous waste man-  
agement authorities for information on  
recycling or disposal programs in your  
area. Some options that might be avail-  
able are: municipal curb-side collection,  
drop-off boxes at retailers such as your  
local RadioShack store, recycling collec-  
tion centers, and mail-back programs.  
3. Insert the new battery pack’s con-  
nector into the socket in the com-  
partment, place the battery pack into  
the compartment, and refasten the  
retainer strap.  
26  
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If you cannot eliminate the interference,  
the FCC requires that you stop using  
your phone.  
THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your phone  
causes problems on the phone line, the  
phone company can temporarily discon-  
tinue your service. If this happens, the  
phone company attempts to notify you in  
advance. If advance notice is not practi-  
cal, the phone company notifies you as  
soon as possible and advises you of  
your right to file a complaint with the  
FCC.  
Some cordless telephones operate on  
frequencies that might cause interfer-  
ence to nearby TVs and VCRs. To mini-  
mize or prevent such interference, the  
base of the cordless telephone should  
not be placed near or on top of a TV or  
VCR.  
LIGHTNING  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect the  
operation of this telephone. The tele-  
phone company notifies you of these  
changes in advance, so you can take  
the necessary steps to prevent interrup-  
tion of your telephone service.  
Your telephone has built-in lightning pro-  
tection to reduce the risk of damage  
from surges in telephone line and power  
line current. This lightning protection  
meets or exceeds FCC requirements.  
However, lightning striking the tele-  
phone or power lines can damage your  
telephone.  
Your phone might cause TV or radio in-  
terference even when it is operating  
properly. To determine whether your  
phone is causing the interference, turn  
off your phone. If the interference goes  
away, your phone is causing it. Try to  
eliminate the interference by:  
Lightning damage is not common. Nev-  
ertheless, if you live in an area that has  
severe electrical storms, we suggest  
that you unplug your phone during  
storms to reduce the possibility of dam-  
age.  
• moving your phone away from the  
receiver  
• connecting your phone to an AC  
outlet that is on a different electrical  
circuit from the receiver  
• contacting your local RadioShack  
store for help  
27  
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43-1102.fm Page 28 Tuesday, August 17, 1999 4:37 PM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
UCZZ016058Z  
9A8  
Printed in the Philippines  
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