Radio Shack Cordless Telephone 43 5862 User Guide

43-5862  
5.8 GHz  
Expandable Cordless Telephone  
with Talking Caller ID  
& Digital Answering System  
• Handset (1)  
• Base (1)  
• Ni-MH Battery Pack  
(1 inside handset)  
• Quick Start Guide (1)  
• This Owner’s Manual (1)  
• Wall Mount Adapter (1)  
Modular Cord (1 long, 1 short)  
• AC Adapter (1)  
• Belt Clip (1)  
Please read this Owner’s Manual before installing,  
setting up and using your new product.  
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Contents  
Basic Setup  
29  
29  
30  
30  
31  
32  
33  
Changing the Dial Mode  
Selecting a Language for the Display  
Setting the Date and Time  
Activating Caller ID on Call Waiting and Call Waiting Deluxe  
Activating the Key Touch Tone  
Adjusting the LCD contrast  
Adjusting the Ringer, Earpiece and  
Speaker Volume  
T-coil (Handset Only)  
34  
35  
Adding Optional Accessory Handsets  
Ten Multi-Handset Expandability  
Registering Accessory Handsets  
Resetting Handsets  
36  
36  
36  
37  
Setting Up the Phonebook  
Using the Phonebook  
Creating Phonebook Entries  
Finding and Viewing a Phonebook Entry  
Editing Phonebook Entries  
Storing Caller ID or Redial Numbers in the Phonebook  
Deleting Phonebook Entries  
37  
38  
39  
41  
42  
42  
43  
44  
45  
Copying Phonebook Entries to Another Station  
Naming Phonebook Groups (Base Only)  
Customizing Your Phone  
Changing the Handset Banner  
Selecting a Ring Tone  
Activating Personal Ring  
Activating Auto Talk (Handset Only)  
Activating Any Key Answer (Handset Only)  
45  
45  
46  
47  
48  
48  
Using Your Phone  
Making a Call  
49  
49  
Answering a Call  
50  
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Contents  
Hanging Up  
Making a Call from the Phonebook  
Making a Call with Speed Dial  
50  
50  
51  
51  
Testing Stored Emergency Numbers  
Switching to the Speakerphone during a Call using the Handset 51  
Using Caller ID and Call Waiting  
Talking Caller ID (Base Only)  
Using the Caller ID List  
Making a Call from a Caller ID Record  
Deleting Caller ID Records  
52  
52  
53  
54  
54  
55  
56  
Using Call Waiting  
Using Call Waiting Deluxe  
Redialing a Number  
Using the Redial List  
Making a Call from a Redial Record  
Deleting a Redial Record  
57  
57  
57  
58  
Finding a Lost Handset  
58  
Using Hold, Conference and Transfer  
Placing a Call on Hold  
Conferencing  
59  
59  
59  
60  
Transferring a Call  
Using Special Features  
Do Not Disturb (All Calls)  
Muting the Ringer (One Call Only)  
Muting the Microphone  
Privacy Mode  
61  
61  
61  
62  
62  
63  
64  
65  
66  
67  
68  
DirectLinkTM Communication Feature (Handset Only)  
Intercom  
Room/Baby Monitor  
Tone Dialing Switch Over  
Seven-Digit Dialing  
Inuse Line Setup from the Base  
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Contents  
Traveling Out of Range  
68  
Setting Up the Answering Machine  
Features  
Using the Answering Machine Interface  
Selecting a Language for Announcements  
Recording a Personal Greeting  
Selecting a Greeting  
Deleting Your Personal Greeting (Base Only)  
Setting the Number of Rings  
Setting the Record Time (or Announce Only)  
Activating the Message Alert  
69  
69  
69  
71  
71  
72  
73  
74  
74  
75  
76  
Activating Call Screening  
Setting a Security Code or Personal Identification Number (PIN) 77  
Using the Answering Machine  
Turning Your Answering Machine On and Off  
Reviewing Messages  
77  
77  
78  
80  
81  
82  
83  
Screening Calls  
Recording a Conversation  
Recording a Voice Memo  
Message Alert  
Operating the Answering Machine While  
You Are Away from Home  
84  
86  
90  
90  
90  
92  
93  
96  
Troubleshooting  
Care  
Service and Repair  
Appendix: Handset-Base Registration  
Glossary  
Index  
Limited One-Year Warranty  
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The Basics  
Features  
Convenient Extension Placement — lets you add up to nine  
additional accessory handsets (RadioShack 43-5562) anywhere  
you have an AC outlet, regardless of phone jack location.  
Call Waiting/Caller ID — lets you answer a call even when you  
are on the phone; see who’s calling before you answer.  
Talking Caller ID — The Caller ID that Talks. The base will  
announce the name of incoming callers if you subscribe to Caller  
ID service.  
Speakerphone — lets you conduct a hands-free conversation  
using the handset and base speaker.  
Phone Pick-Up Detection — stops recording when you pick  
up any phone on the same line as the answering machine, and  
resets to answer the next call.  
Message Alert — beeps when you have a new incoming  
message.  
Call Screening — lets you listen as a caller leaves a message.  
Memo Recording — lets you leave messages for yourself  
or others in your home or office, or record your phone  
conversations.  
Handset Remote Operation — lets you use the handset to listen  
to your incoming messages.  
As an Energy Star® Partner, RadioShack  
Corporation has determined that this  
product meets the Energy Star® guidelines  
for energy efficiency. Energy Star® is a U.S.  
registered mark.  
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The Basics  
Introduction  
Thank you for purchasing your RadioShack 5.8 GHz Multi-  
Handset Expandable Cordless Telephone. Unlike other  
conventional cordless telephones, your telephone supports up to  
ten handsets on a single telephone line. You can add a handset  
to any room in your home or office that has an AC outlet. No  
more running around the house to answer the phone! You can  
transfer outside calls to other handsets. If you subscribe to Call  
Waiting with Caller ID, the phone shows you the incoming caller  
information, even when you are already talking on the phone.  
The digital answering machine stores up to 12 minutes of  
messages on a computer chip and records day and time  
information for each message. This gives you advanced  
capabilities over tape-based answering machines:  
You can delete individual messages and save the rest.  
• There are no tapes to bother with and no tape mechanisms to  
wear out.  
The remote operation feature lets you operate your answering  
machine from a touch-tone phone (or from a rotary phone with a  
pocket tone dialer).  
Cordless phones require AC power to operate.  
When the power is off, you cannot make or receive  
NOTE  
calls by using your phone. We recommend you  
also have a mobile phone so you can still make and  
receive calls in the event of an AC power failure.  
IMPORTANT  
Your phone operates on standard radio  
frequencies as allocated by the FCC.  
• It is possible for other radio units operating  
nearby on similar frequencies to unintentionally  
intercept your conversation or cause interference.  
This possible lack of privacy can occur with any  
cordless phone.  
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The Basics  
Important Information  
This telephone has been tested and found to comply with all  
applicable UL and FCC standards.  
FCC Statement  
This equipment complies with Part 68 of the FCC rules and  
the requirements adopted by the ACTA. On the base of this  
equipment is a label that contains, among other information,  
a product identifier in the format US:AAAEQ##TXXXX. If  
requested, this number must be provided to the telephone  
company. Your phone is not intended to be used with party-  
line systems. Connection to party line service is subject to state  
tariffs. Contact the state public utility commission, public service  
commission, or corporation commission for information.  
You must not connect your phone to…  
NOTES  
• coin-operated systems  
• most electronic key telephone systems  
The REN is used to determine the number of devices that may be  
connected to a telephone line. Excessive RENs on a telephone  
line may result in the devices not ringing in response to an  
incoming call. In most but not all areas, the sum of RENs should  
not exceed five (5.0). To be certain of the number of devices that  
may be connected to a line, as determined by the total RENs,  
contact the local telephone company. For products approved  
after July 23, 2001, the REN for this product is part of the product  
identifier that has the format US:AAAEQ##TXXXX. The digits  
represented by ## are the REN without a decimal point (e.g., 03  
is a REN of 0.3). For earlier products, the REN is separately shown  
on the label.  
If you use more than one phone or other device on the line, add  
up all of the RENs. If the total is more than five (three in rural  
areas), your telephones might not ring. If ringer operation is  
impaired, remove a device from the line.  
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The Basics  
In the unlikely event that your phone causes problems on the  
phone line, the phone company can temporarily discontinue your  
service. If this happens, the phone company attempts to notify  
you in advance. If advance notice is not practical, the phone  
company notifies you as soon as possible and advises you of  
your right to file a complaint with the FCC.  
Also, the phone company can make changes to its lines,  
equipment, operations, or procedures that could affect the  
operation of this phone. The telephone company notifies you of  
these changes in advance, so you can take the necessary steps to  
prevent interruption of your telephone service.  
This device complies with part 15 of the FCC rules. Operation  
is subject to the following two conditions: (1) This device may  
not cause harmful interference, and (2) This device must accept  
any interference received, including interference that may cause  
undesired operation. Privacy of communications may not be  
ensured when using this phone.  
To ensure the safety of users, the FCC has established criteria  
for the amount of radio frequency energy various products  
may produce depending on their intended usage. This product  
has been tested and found to comply with the FCC’s exposure  
criteria. The FCC RF exposure guidelines were also met when  
used with the RadioShack accessories supplied or designed  
for this product. Use of other accessories may not ensure  
compliance with FCC RF exposure guidelines and should be  
avoided.  
WARNING: To reduce the risk of fire or  
shock hazard, do not expose this product  
to rain or moisture.  
CAUTION: TO REDUCE THE RISK OF ELECTRIC  
SHOCK, DO NOT REMOVE COVER OR BACK.  
NO USER-SERVICEABLE PARTS INSIDE. REFER  
SERVICING TO QUALIFIED PERSONNEL.  
CAUTION  
RISK OF ELECTRIC  
SHOCK DO NOT OPEN  
The lightning symbol is intended to alert you to the presence  
The exclamation symbol is intended to inform you that  
important operating and maintenance instructions are  
included in the literature accompanying this product.  
of uninsulated dangerous voltage within this product’s  
enclosure that might be of sufficient magnitude to constitute  
a risk of electric shock. Do not open the product’s case.  
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The Basics  
Surge Protection  
Your telephone has built-in protection circuits to reduce the risk  
of damage from surges in telephone line and power line current.  
These protection circuits meet or exceed the FCC requirements.  
However, lightning striking the telephone or power lines can  
damage your telephone.  
Lightning damage is not common. Nevertheless, if you live  
in an area that has severe electrical storms, we suggest that  
you unplug your phone when storms approach to reduce the  
possibility of damage.  
Important Safety Instructions  
When using your telephone equipment, basic safety precautions  
should always be followed to reduce the risk of fire, electric  
shock and injury to persons, including the following:  
1. Do not use this product near water, for example, near a  
bathtub, wash bowl, kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a telephone (other than a cordless type) during  
an electrical storm. There may be a remote risk of electric  
shock from lightning.  
3. Do not use the telephone to report a gas leak in the vicinity  
of the leak.  
4. Use only the power cord and batteries indicated in this  
manual. Do not dispose of batteries in a fire. They may  
explode. Check with local codes for possible special disposal  
instructions.  
SAVE THESE INSTRUCTIONS  
10  
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The Basics  
Important Caller ID Information  
To use Caller ID and Call Waiting, you must be in an area where  
those services are available and you must subscribe to those  
services through your local phone company.  
Where Caller ID is offered, one or more options are generally  
available:  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
If you subscribe to Call Waiting and Caller ID, the system can  
show you the incoming caller information, even when you are  
already talking on the phone.  
Read This Before Installation  
We have designed your phone to conform to federal regulations  
when you can connect it to most phone lines. However, each  
device that you connect to the telephone line draws power  
from the line. We refer to this power draw as the phone’s ringer  
equivalence number, or REN. The REN is on the bottom of your  
phone.  
11  
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The Basics  
Controls & Functions  
Handset  
1
6
2
7
3
4
8
9
10  
11  
14  
15  
16  
17  
5
18  
19  
12  
13  
20  
21  
22  
1. Handset Antenna  
2. Headset Jack Cover  
3. Belt Clip Hole  
12. */TONE key  
13.  
14.  
SPEAKER key  
key (up)  
15. key (end call)  
4. Speakerphone Speaker  
and Ringer  
16.  
17.  
key (caller ID)  
key (down)  
5. Handset Battery  
Compartment  
18. # key (pound)  
6. New Message indicator  
7. Handset Earpiece  
8. Handset Display  
9. Soft keys  
19. REDIAL/PAUSE key  
20. INTCM/HOLD key  
(intercom/hold)  
21. Handset Microphone  
22. Handset Charging  
Contacts  
10. /FLASH key (talk/flash)  
11.  
key (phonebook)  
1ꢀ  
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The Basics  
Base  
3
4
5
6
7
8
22  
23  
9
10  
11  
12  
13  
14  
15  
16  
17  
1
2
18  
24  
19 20  
21  
1. Base Charging Contacts  
2. Base Speaker  
14.  
ANSWER key  
(answer on/off)  
15. DO NOT DISTURB key and  
3. Base Antenna  
indicator  
4. BACK/HOLD/INTERCOM  
16. END/PAGE key  
key  
(end/find handset)  
5. Base Display  
6. Soft keys  
17.  
/ FLASH key and  
indicator (speaker/flash)  
7.  
/
key  
18. Base Microphone  
19. CHARGE indicator  
20. */TONE key  
(phonebook/ left)  
8.  
key (up)  
9. MENU/SELECT key  
21. # key (pound)  
10.  
/
key  
(caller ID /right)  
22. Backup Battery Tray  
(Backup battery is optional)  
11.  
12.  
13.  
key (down)  
23. DC IN 9V power jack  
key (play/stop)  
key (delete)  
24. TEL LINE phone jack  
1ꢁ  
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The Basics  
Installation  
Before using your phone, carefully peel the protective film off the  
display. The film protects the handset window during shipment  
and is not necessary for use.  
Selecting a Location  
You can place the phone’s base on a desk or table, or mount it on  
a standard wall plate or directly on a wall. Select a location that  
is:  
• near an accessible AC outlet  
• near a telephone line jack  
• out of the way of normal activities  
• away from electrical machinery, electrical appliances, metal  
walls or filing cabinets, wireless intercoms, alarms, and room  
monitors  
• away from other cordless phones  
• If your home has specially wired alarm  
equipment connected to the telephone line, be  
NOTES  
sure that installing the system does not disable  
your alarm equipment.  
• If you have questions about what will disable  
alarm equipment, contact your telephone  
company or a qualified installer.  
The location of the base affects the handset’s range. If you have  
a choice of several locations, try each to see which provides the  
best performance.  
1ꢂ  
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The Basics  
The handset antenna is located on the back, above  
the ringer speaker. For maximum communication  
range, do not hold the handset in such a way as to  
cover the antenna by your hand. Also, place the  
handset in the upright position while not in use so  
the antenna can pick up the signals from the base.  
Correct  
When there is an obstacle such as a metal or  
concrete wall between the handset and the base,  
the operation might be affected. Try to keep the  
path free from obstructions.  
Incorrect  
Your telephone connects directly to a modular telephone line  
jack. If your telephone wiring does not have a modular jack, you  
can update the wiring yourself using jacks and adapters (available  
at your local RadioShack store), or have the telephone company  
update the wiring for you. You must use compatible modular  
jacks that are compliant with Part 68 of FCC Rules.  
The USOC number of the jack to be installed is  
NOTE  
RJ11C (or RJ11W for a wall plate jack).  
Connecting the Phone Base  
1. Plug one end of the supplied long modular cord into the TEL  
LINE jack on the bottom of the base.  
2. Plug the other end of  
the modular cord into  
a modular phone line  
jack.  
1ꢃ  
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The Basics  
3. Insert the supplied AC  
adapter’s barrel plug into  
the DC IN 9V jack on the  
bottom of the base.  
4. Route the adapter’s cord  
through the strain relief slot  
on the base of the phone.  
Then plug the adapter into a  
standard AC outlet.  
CAUTION: You must use a Class 2 power source  
that supplies 9V DC and delivers at least 400 mA  
(for the base)/210 mA (for the charger). Its center  
tip must be set to positive and its plug must fit the  
phone’s DC IN 9V jack. The supplied adapter meets  
these specifications. Using an adapter that does  
not meet these specifications could damage the  
phone or the adapter.  
On a Wall Plate or Wall  
To mount the phone directly on a wall, you need two screws (not  
supplied) with heads that fit into the keyhole slots on the base.  
Drill two holes 3 15/16 inches apart. Thread a screw into each  
hole, letting the heads extend about 1/8 inch.  
1. Plug the supplied AC adapter’s barrel plug into the DC IN 9V  
jack on the bottom of the base.  
2. Route the adapter cord through the base’s groove.  
3. Plug one end of the supplied modular cord (short for a wall  
plate, long for direct wall mounting) into the TEL LINE jack  
on the bottom of the base.  
1ꢄ  
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The Basics  
4. Insert the two tabs at the  
bottom of the narrow end of  
the supplied bracket into the  
base’s lower tab slots. Then  
press down on the bracket’s  
latches and insert them into the  
upper slots.  
5. Plug the adapter into a  
standard AC outlet. Plug the  
modular cord’s other end into  
a modular phone line jack.  
6. For a wall plate, align the  
base’s keyhole slots with  
the wall plate studs and  
slide the base downward  
to secure it.  
For direct wall mounting,  
route the telephone cord  
through the bracket’s  
groove. Then align the  
base’s keyhole slots with  
the mounting screws and  
slide the base downward  
to secure it.  
1ꢅ  
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The Basics  
Connecting/Charging the Battery Pack  
The phone comes with a rechargeable nickel-metal hydride (Ni-  
MH) battery pack in the handset. Before using your phone, you  
must connect the battery pack. Then charge it for about 15 - 20  
hours.  
1. Press down and slide off the  
battery compartment cover.  
2. Lift the battery pack out of the  
compartment.  
3. Plug the battery pack’s  
connector into the socket  
in the compartment (the  
connector fits only one way).  
Then place the battery pack in  
the compartment.  
4. Replace the cover.  
5. To charge the battery pack, place the handset on the base.  
The CHARGE indicator on the base lights.  
Recharge the battery pack when LOW BATTERY flashes on the  
display.  
• If you have any trouble replacing the battery pack, take the  
phone to your local RadioShack store for assistance.  
Notes on Recharging  
• If the battery pack becomes weak during a call, LOW BATTERY  
flashes. When this happens, you cannot make a call until you  
recharge the battery pack.  
IMPORTANT: Be sure the battery pack is properly  
connected before charging. The CHARGE indicator  
lights when the handset is on the base, even if the  
battery pack is not connected.  
1ꢆ  
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The Basics  
• If the display is blank and the phone does not work, recharge  
the battery pack. (The battery power might be too low to light  
the display.)  
• About once a month, fully discharge the battery by keeping the  
handset off the base until LOW BATTERY flashes on the display.  
Otherwise, the battery pack loses its ability to fully recharge.  
• Using a damp cloth, clean the charging contacts on the handset  
about once a month.  
• If you are not going to use your phone for an extended period,  
disconnect the battery pack. This increases the battery pack’s  
usable life.  
• The supplied battery pack should last for about a year. If the  
battery pack does not hold a charge for more than 2 hours after  
an overnight charge, replace it with a new 3.6-volt, 800 mAh  
battery pack with a connector that fits the socket in the battery  
compartment.  
You can order a replacement battery pack through your local  
RadioShack store. Install the new battery pack and charge it for  
about 15 - 20 hours.  
WARNING:  
• Dispose of the old battery pack promptly and  
properly.  
• Do not burn or bury it. Dispose of used batteries  
according to the instructions.  
• Danger! Risk of explosion if battery is replaced by  
an incorrect type.  
1ꢇ  
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The Basics  
Install the Optional Power Backup Battery  
in the Base  
The battery backup allows you to  
make and receive calls during a power  
failure. You can use any handset or the  
base, just as you would normally.  
1. Push the battery tray on the right  
side of the base until it clicks.  
2. The lock for the battery tray is  
released, and the battery tray  
comes out halfway.  
3. Pull out the battery tray at all the  
way.  
4. Place the battery pack in the  
battery tray facing the label of the  
battery pack downwards so that  
connectors on the battery and on  
the tray are aligned.  
5. Push the battery tray back in until  
it locks up. If it doesn’t lock, pull  
out the battery tray once more,  
and retry to push in.  
You can order an optional battery pack for power backup (3.6-  
volt, 900 mAh) through your local RadioShack store.  
appears in the base display as a warning that  
the backup battery pack is NOT installed in the  
base unit.  
NOTES  
To use the backup battery Feature you need to  
connect the AC adapter to the base, and charge  
the base battery for at least 24 hours.  
ꢀ0  
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The Basics  
Installing a Belt Clip  
To Attach the Belt Clip  
Insert the belt clip into the holes on each  
side of the handset. Press down until it  
clicks.  
To Remove the Belt Clip  
Pull either side of the belt clip to release  
the tabs from the holes.  
Using a Headset  
You can make or answer calls handsfree using an optional  
headset that has a 3/32-inch (2.5-mm) plug. Your local  
RadioShack store has a variety of headsets available.  
1. To connect the headset, gently flip open  
the rubber headset jack cover on the  
side of the handset. Then insert the  
headset’s plug into the jack.  
2. Use  
or  
on the handset to adjust  
the headset’s volume.  
3. With a headset connected, you can  
make or answer calls as usual using the  
keys on the handset.  
4. When you finish using the headset, disconnect it from the  
handset and close the rubber cover to protect the jack.  
• Always place the handset properly on the base  
whenever you are recharging the handset.  
NOTES  
You can use a handset holder (available from  
your local RadioShack store) to hang the handset  
on your belt for added convenience when using a  
headset.  
ꢀ1  
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The Basics  
Using the Interface  
Reading the Handset Display  
The handset display uses icons to tell you the status of your  
phone. The table below lists the icons and what they mean.  
Icon  
Status  
Description  
The telephone icon appears while  
the line is in use.  
Talk  
The privacy icon appears when  
Privacy mode is turned on.  
Talk  
Talk  
Talk  
Talk  
Talk  
The call record icon appears while  
recording a conversation.  
The mute icon appears when you  
mute the handset.  
The speaker icon appears when the  
handset speakerphone is in use.  
This icon appears when T-coil mode  
is turned on.  
The ringer off icon indicates that the  
ringer is turned off.  
Standby  
The battery icon indicates the  
handset battery status: empty, low,  
medium, and full.  
Standby/  
Talk  
ꢀꢀ  
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The Basics  
Reading the Base Display  
The base display uses icons to tell you the status of your phone.  
The table below lists the icons and what they mean.  
Icon  
Status  
Description  
The telephone icon appears while  
the line is in use.  
Talk  
The privacy icon appears when  
Privacy mode is turned on.  
Talk  
Talk  
Talk  
The call record icon appears while  
recording a conversation.  
The mute icon appears when you  
mute the base.  
The NEW MESSAGE icon appears  
when a new message is received.  
Standby  
The ANSWER OFF icon appears  
when the answering machine is  
turned off.  
Standby/  
Talk  
The FULL icon appears when the  
memory on the answering machine  
is full.  
Standby/  
Talk  
The Announce ONLY icon appears  
when the answering machine is set  
to announce only greeting.  
Standby/  
Talk  
The RING OFF icon indicates that  
the ringer is turned off.  
Standby  
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The Basics  
The Standby Screen  
When the phone is in standby, the handset display shows the  
following items:  
• Handset  
Ringer off icon (when the ringer is off)/ day of  
the week and time / battery icon  
Handset ID and Banner  
Number of new Caller ID calls received (If there  
are no new Caller ID messages, the Handset ID  
appears here.)  
• Base  
Day of the week and time  
Number of new caller ID calls received  
Number of message  
Status of your answering machine  
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The Basics  
Soft Key Function  
“Soft” keys are keys that change functions while you operate  
your phone. There are two soft keys on the base and three on  
each handset. Soft keys allow you to:  
• Access the main menu  
• Set up CIDCW options  
• Store or edit phone numbers  
• Access stored Caller ID information  
• Redial one of the last three numbers dialed from the handset  
• Remote Answering operation  
The icon that appears directly above each soft key determines  
the function shown.  
For example, when the handset is in standby mode, pressing soft  
key 1 will access the redial list. When the handset is in talk mode,  
pressing soft key 1 will mute the microphone.  
Complete information on the features controlled by the soft keys  
can be found under each feature.  
In standby  
Handset  
Base  
(No soft keys available in standby)  
Base  
During a call  
Handset  
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The Basics  
Using the Four-Way Function Key  
Your handset and base have a four-way function key that allows  
you to move the cursor (or highlighted area) on the display  
and access the most commonly used features at the touch of a  
button. Press the left side of this key to open the phonebook.  
Press the right side of this key to access Caller ID information.  
The up/down side of this key are also available to adjust the  
volume setting.  
To use the handset four-way function key on the handset, place  
your thumb over the key on the handset and move to the four  
positions to get a feel of how it moves and operates.  
To use the four-way function key on the base, press one of the  
four edges marked by the direction symbols,  
,
,
and  
.
The MENU/SELECT key at the center is available to enter the  
base menu or to make a selection during menu setting sequence.  
Using the Handset Menus  
1. To open the menu,  
press the MENU  
Up  
soft key.  
2. Highlight the  
option you want  
by pressing  
on the four-  
or  
View the  
phonebook  
View the  
Caller ID  
way function key.  
This will move  
the cursor; the  
Four-Way  
Function Key  
option currently  
highlighted appears  
in reversed out text.  
Down  
3. Select the highlighted option by pressing the OK soft key.  
4. To exit the menu and return to standby, press .  
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The Basics  
Using the Base Menus  
1. To open the menu,  
press MENU/SELECT  
at the center of the  
Up  
four-way function key.  
2. Highlight the option  
you want by pressing  
View the  
phonebook  
View the  
Caller ID  
or  
on the four-  
way function key. This  
will move the cursor;  
the option currently  
highlighted appears in  
reversed out text.  
Four-Way  
Function Key  
Down  
3. To select the highlighted option, press MENU/SELECT or the  
SELECT soft key.  
4. To exit the menu and return to standby, press END/PAGE.  
• If you do not press a key within 30 seconds, the  
phone will time out and exit the menu. When  
NOTES  
setting Date and Time, the time-out period is  
extended to two minutes.  
• For GLOBAL SETUP, ANSW. SETUP, and  
DEREGISTRATION menu options on the handset  
(GLOBAL, ANSWER MACHINE, and REGISTER  
HANDSET menu options on the base), make sure  
the line is not in use, and if you access from a  
handset, the handset is within range of the base.  
• Only one station can change GLOBAL SETUP/  
GLOBAL or ANSW. SETUP/ANSWER MACHINE  
menu options at a time.  
• If you change one of GLOBAL SETUP/GLOBAL  
menu options, you change that setting for all  
registered handsets and the base.  
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The Basics  
Entering Text from Your Phone  
You can use the number keypad on your handset or base to enter  
text by referring to the letters printed on each number key. When  
you press the number key in a text entry field, the phone displays  
the first letter printed on the number key. Press the number key  
twice to display the second letter and three times to display the  
third. Capital letters are displayed first, then lower case letters,  
then the number on the key.  
If two letters in a row use the same number key, enter the first  
letter. Then use the right or left key on the four-way function key  
to move the cursor to the next position to enter the second letter.  
For example, to enter Movies:  
1. Press 6 once to  
enter M.  
2. Use the right key  
on the four-way  
function key to  
move the cursor to  
the right.  
3. Press 6 six times to  
enter o.  
4. Press 8 six times to enter v.  
5. Press 4 six times to enter i.  
6. Press 3 five times to enter e.  
7. Press 7 eight times to enter s.  
8. Press the OK soft key to end your text entry.  
If you make a mistake while entering a name, use the right or  
left key on the four-way function key to move the cursor to the  
incorrect character. Press the DELETE soft key to erase the wrong  
character, and then enter the correct character. To delete all  
characters, press and hold the DELETE soft key.  
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The Basics  
Basic Setup  
Changing the Dial Mode  
Your phone can communicate with the telephone network in two  
different ways: tone dialing or pulse dialing. Nowadays, most  
phone networks use a method called tone dialing, so your phone  
comes programmed for tone dialing. If your phone company  
uses pulse dialing, you will need to change your phone’s dial  
mode. If you don’t get a dial tone or cannot connect to the  
telephone network, please follow the steps below to modify your  
phone’s settings:  
From the Handset  
1. Press the MENU soft key.  
2. Select the GLOBAL SETUP menu, and then the DIAL MODE  
submenu.  
3. Move the cursor to select PULSE. (The default setting is  
TONE.)  
4. Press the OK soft key. You will hear a confirmation tone.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the GLOBAL submenu, and then the DIAL MODE  
submenu.  
4. Move the cursor to select PULSE. (The default setting is  
TONE.)  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
If you ever need to change the dial mode back to  
tone dialing, follow the same procedure, but select  
NOTE  
TONE after you enter the DIAL MODE submenu.  
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The Basics  
Selecting a Language for the Display  
Your handset and base display support three languages: English,  
French and Spanish. The language selection must be set  
separately for each handset or the base. The default language is  
English.  
For the Handset Display  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the HANDSET  
LANGUAGE submenu.  
3. Move the cursor to choose ENGLISH, FRANÇAIS (French), or  
ESPAÑOL (Spanish).  
4. Press the OK soft key. You will hear a confirmation tone.  
For the Base Display  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the BASE submenu, and then the BASE LANGUAGE  
submenu.  
4. Move the cursor to choose ENGLISH, FRANÇAIS (French), or  
ESPAÑOL (Spanish).  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
Setting the Date and Time  
To change the date and time shown in the display, follow the  
steps listed below.  
If you don’t press any keys for two minutes when  
setting the date and time, the phone will exit the  
NOTE  
menu.  
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The Basics  
From the Handset  
1. Press the MENU soft key.  
2. Select the GLOBAL SETUP menu, and then the DATE & TIME  
submenu.  
3. Use the four-way function key to move the cursor to flash the  
month, day, year, hours, or minutes. To change the flashing  
item, press the number keypad.  
4. To select AM or PM, press */TONE.  
5. Press the SAVE soft key when you have finished. You will  
hear a confirmation tone.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the GLOBAL submenu, and then the DATE & TIME  
submenu.  
4. Use the four-way function key to move the cursor to flash the  
month, day, year, hours, or minutes. To change the flashing  
item, press the number keypad.  
5. To select AM or PM, press */TONE.  
6. Press MENU/SELECT when you have finished. You will hear  
a confirmation tone.  
Activating Caller ID on Call Waiting and  
Call Waiting Deluxe  
Your phone supports Caller ID on Call Waiting (CIDCW), so you  
can see the name and number of someone who calls when  
you’re already on the line. Your phone also supports Call Waiting  
Deluxe (CWDX), which gives you a choice of how you want to  
handle a waiting call. You’ll need to subscribe to these features  
with your phone company before you can use these features.  
Follow the steps below after you’ve subscribed:  
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The Basics  
From the Handset  
1. Press the MENU soft key.  
2. Select the GLOBAL SETUP menu, and then the CALL  
WAITING submenu.  
3. Move the cursor to select ON or OFF.  
4. If you select ON, CALL WAIT DELUXE submenu appears.  
Move the cursor to select ON or OFF.  
5. Press the OK soft key. You will hear a confirmation tone.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the GLOBAL submenu, and then the CALL WAITING  
submenu.  
4. Move the cursor to select ON or OFF.  
5. If you select ON, CALL WAIT DELUXE submenu appears.  
Move the cursor to select ON or OFF.  
6. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
See “Using Call Waiting Deluxe” on page 56 for instructions on  
using Call Waiting Deluxe.  
Activating the Key Touch Tone  
Key Touch Tone is the tone your keypad makes when keys are  
pressed. You can turn this tone on or off.  
For the Handset Keypad  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the KEY TOUCH  
TONE submenu.  
3. Move the cursor to select ON or OFF.  
4. Press the OK soft key. You will hear a confirmation tone.  
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The Basics  
For the Base Keypad  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the BASE menu, and then the KEY TOUCH TONE  
submenu.  
4. Move the cursor to select ON or OFF.  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
Adjusting the LCD contrast  
Contrast adjusts the handset and the base display brightness.  
Choose from ten levels available for optimum viewing.  
For the Handset Display  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the LCD  
CONTRAST submenu.  
3. Press  
or  
on the four-way function key to adjust the  
contrast of the LCD.  
4. Press the OK soft key. You will hear a confirmation tone.  
For the Base Display  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the BASE menu, and then the LCD CONTRAST  
submenu.  
4. Press  
contrast.  
or  
on the four-way function key for higher  
Press  
or  
on the four-way function key for lower  
contrast.  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
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The Basics  
Adjusting the Ringer, Earpiece and  
Speaker Volume  
Adjusting the Ringer Volume  
You can choose from three ringer volume settings on the handset  
and base (off, low, and high). Please follow the steps below to  
change the ringer volume setting:  
Handset ringer: When the phone is in standby, press  
or (softer).  
(louder)  
Base ringer:  
1. When the phone is in standby, press MENU/SELECT.  
2. Select the RINGS/VOLUMES menu, and then the RINGER  
VOLUME submenu.  
3. Use  
or  
to adjust the ringer volume, and then press  
MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
4. To return to standby, press END/PAGE.  
Adjusting the Earpiece Volume  
You can choose from six volume levels for the handset earpiece.  
To adjust the volume while on a call, press  
(softer).  
(louder) or  
Adjusting the Speaker Volume  
Handset speakerphone: You can choose from six volume levels  
for the handset speakerphone.  
To adjust the volume while on a call, press  
(softer).  
(louder) or  
Base speakerphone: You can choose from ten volume levels for  
the base speakerphone.  
To adjust the volume while on a call, press  
(softer).  
(louder) or  
You can also set the speaker volume from the menu.  
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The Basics  
1. When the phone is in standby, press MENU/SELECT.  
2. Select the RINGS/VOLUMES menu, and then the SPEAKER  
VOLUME submenu.  
3. Use  
or  
to adjust the speaker volume. Then press  
MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
4. To return to standby, press END/PAGE.  
T-coil (Handset Only)  
The T-coil feature, used by hearing aid users, reduces the  
magnetic noise interference generated by digital cordless  
phones. Individuals using hearing aides will turn off the hearing  
aid microphone to avoid interference issues and turn on T-coil.  
By toggling back and forth between T-coil on/off and the hearing  
aid microphone on/off, you avoid excessive interference and are  
able to hear clearly with the hearing aid device.  
1. When the phone is in standby, press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the T-COIL  
submenu.  
3. Move the cursor to select ON or OFF.  
4. Press the OK soft key. You will hear a confirmation tone.  
Using the T-coil feature may shorten your battery’s  
talk time. Please set to off the T-coil feature when  
NOTE  
not using this feature.  
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Beyond the Basics  
Adding Optional Accessory  
Handsets  
Ten Multi-Handset Expandability  
Your phone supports up to ten handsets, including any handsets  
supplied with your phone. You can now place a fully-featured  
cordless handset anywhere AC power is available to connect the  
handset charger.  
Up to two handsets can be used for outside and/or intercom  
calls. For example, you can have four-way conferencing (one  
base, two handsets, and one outside line) while on an intercom  
call using the other two handsets.  
Registering Accessory Handsets  
If you purchase an 43-5562 accessory handset, you need to  
register the handset before use. Only one handset can be  
registered at a time.  
Handsets supplied with the phone are registered to the base  
by the factory. When charged, pre-registered handsets display  
a handset ID number. Handsets that have not been registered  
display the message, MODELS VARY! PLACE HANDSET ON THE  
BASE FOR REGISTRATION OR REFER TO OWNER’S MANUAL.  
When you register an accessory handset to the base, the handset  
ID number will be assigned.  
1. Before registering the accessory handset, the battery pack  
MUST be charged for 15-20 hours.  
2. Place the accessory handset in the base’s charging cradle to  
begin registration.  
3. While the handset is registering, HANDSET REGISTERING  
will appear in the handset display. When REGISTRATION  
COMPLETE is displayed, the handset has been registered  
to the base. If REGISTRATION FAILED appears, remove the  
handset from the base and try again.  
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Resetting Handsets  
If you want to register the handset to a different base or replace a  
handset with another one, you must first de-register the handset  
to clear the existing registration data.  
1. When the handset is in standby, press the MENU soft key.  
2. Select the DEREGISTRATION menu. ARE YOU SURE?  
appears in the display.  
3. Use  
or  
to select YES, and then press the OK soft key.  
DEREGISTRATION COMPLETE appears, and you hear a  
confirmation tone.  
If the handset cannot contact the base, it will  
NOTE  
display OUT OF RANGE. If this happens, see  
Appendix: Handset-Base Registration” on page  
90. For instructions on registering the handset, see  
page 36.  
Setting Up the Phonebook  
Each station in your phone can store up to 100 entries in the  
phonebook; however, the maximum numbers of names and  
phone numbers stored in the phonebook vary between the  
handset and the base.  
Handset:  
Your handset allows you to store a name per entry and up to two  
phone numbers per entry in the phonebook.  
Your handset shares memory between the phonebook and Caller  
ID with a total of 100 entries. Once you store 100 phonebook  
entries, Caller ID information will not be stored and will only  
display at the time of a new incoming call.  
Base:  
Your base allows you to store a name per entry and up to four  
phone numbers per entry in the phonebook.  
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Beyond the Basics  
The memory area for the phonebook and Caller ID are separated  
in your base. Therefore anytime 100 entries are available for the  
phonebook and Caller ID record in the base.  
When phonebook entries are full, you will hear a beep and  
MEMORY FULL appears. You cannot store any additional names  
and numbers unless you delete some of the existing ones.  
You can also use the phonebook or speed dial locations to store  
a group of numbers (up to 32 digits) that you may need to enter  
once your call connects. This is referred to as Chain Dialing.  
Using the Phonebook  
You can open the phonebook while the phone is in standby  
or while you are on a call. Below are some tips for using the  
phonebook on your phone.  
To open the phonebook, press  
function key).  
(the left key on the four-way  
To scroll through the phonebook, press  
or  
.
• The OPTIONS soft key allows you to open the list of options for  
editing, copying, deleting, or so on.  
To select an option, scroll through the list by pressing  
. Then:  
or  
HANDSET:  
BASE:  
Press the OK soft key.  
Press MENU/SELECT or the SELECT soft key.  
To close the phonebook while the phone is in standby:  
HANDSET:  
BASE:  
Press .  
Press END/PAGE.  
To close the phonebook during a call, instead of the procedure  
in standby:  
HANDSET:  
Press the BACK soft key repeatedly until you  
exit.  
BASE:  
Press BACK/HOLD/INTERCOM repeatedly until  
you exit.  
During a call, don’t press on the handset or END/PAGE on the  
base to close the phonebook, or the call will be disconnected.  
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Creating Phonebook Entries  
To store names and numbers in your phonebook, please follow  
these steps:  
1. When the phone is in standby, press  
.
2. To create a new phonebook entry:  
HANDSET: Press the NEW soft key.  
BASE:  
For the first entry, press the STORE soft key.  
From the second entry, press the OPTIONS soft  
key, and then select the NEW ENTRY option.  
3. Enter the name for this entry (Edit Name).  
HANDSET: A cursor prompting to enter a name appears.  
BASE:  
Select  
, and then enter a name.  
Use the keypad to enter a name for this entry; the name can  
contain up to 16 characters. (See page 28 for instructions  
on entering text.) If you do not want to enter a name for this  
entry, your phone will store this entry as NO NAME.  
When you have finished, press the OK soft key on the  
handset or MENU/SELECT on the base.  
4. Enter the number for this entry (Edit Number).  
HANDSET: A cursor prompting to enter a number appears.  
BASE:  
Select  
, and then enter a number.  
Use the number keypad, the right or left key on the four-  
way function key, or the DELETE soft key to enter the phone  
number; the phone number can contain up to 32 digits. If  
you need the phone to pause between digits when it’s dialing  
(for example, to enter an extension or an access code), press  
REDIAL/PAUSE on the handset or the PAUSE soft key on the  
base to insert a two-second pause. You will see a “P” in the  
display. You can also use more than one pause together if  
two seconds is not long enough. Each pause counts as one  
digit.  
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When you have finished:  
HANDSET: Press the OK soft key. You can enter the second  
phone number with the same procedure as the  
first phone number. To skip, press the OK soft  
key again without entering the second phone  
number.  
BASE:  
Press MENU/SELECT. Then you can select an  
icon to remind you which number this is: home  
, work  
, mobile , or general  
. Press  
MENU/SELECT or the SELECT soft key to  
select.  
You can store up to four phone numbers in an  
entry. Scroll down to another icon for phone  
number and select it. Use the same procedure  
to enter the phone number.  
5. Assign a personal ring tone for this entry (Personal Ring).  
You can attach a personalized ring tone to each phonebook  
entry; the phone will use this ring tone when this person  
calls.  
HANDSET: The list for personal ring tone appears.  
BASE:  
Scroll down to  
and select it.  
Move the cursor to highlight one of the 20 (handset) or 25  
(base) different ring tone options. As you highlight each ring  
tone, you will hear a sample of that tone. If you do not want  
to use a personal ring tone for this phonebook entry, select  
the NO SELECTION option, and the phone will use your  
standard ring tone setting.  
When you hear the ring tone you want to use, press the OK  
soft key on the handset, or MENU/SELECT or the SELECT  
soft key on the base.  
6. Assign this entry to a phonebook group (Group) (Base Only).  
This feature is available for base only. For a handset  
phonebook entry, go to step 7.  
Select  
, and move the cursor to select the group (0-9) you  
want this entry to belong to, or select the NO SELECTION  
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option to leave the entry outside of any group.  
When you have finished, press MENU/SELECT or the  
SELECT soft key.  
7. Assign this entry to a Speed Dial number (Speed Dial).  
Your phone has ten speed dial numbers, 0 to 9.  
HANDSET: The list for speed dial location appears.  
BASE:  
Select  
, and then select the location.  
Move the cursor to select the speed dial number you want to  
assign to this phonebook entry. If you do not want to assign  
this entry to a speed dial number, select the NO SELECTION  
option.  
Press the OK soft key on the handset, or MENU/SELECT or  
the SELECT soft key on the base.  
8. HANDSET: The new entry will be stored automatically.  
BASE:  
Press the DONE soft key to store the entry.  
You will hear a confirmation tone, and DONE! appears in the  
display.  
When the shared memory on the handset is full,  
NOTE  
the oldest Caller ID message is overwritten.  
Finding and Viewing a Phonebook Entry  
Phonebook entries are stored in alphabetical order. You can scroll  
through the phonebook, or you can also use the letters on the  
number keys to jump to a name starts with that letter.  
1. Press  
to open the phonebook.  
2. To nd the phonebook entry you want to view:  
Scroll through the phonebook by pressing  
four-way function key. You can press and hold  
scroll through the display quickly.  
OR  
or  
on the  
to  
or  
Press a number key (0, 2 9) once for the first letter, twice  
for the second letter, and so on. The phonebook jumps to the  
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first entry that begins with the letter you entered; you can  
then use or to scroll to other entries. For example, to  
search for an entry beginning with the letter M, press 6 once.  
3. Then you can scroll through the phonebook entry and view  
each of contents:  
HANDSET: Press the right key or the  
next. Press the left key or the  
back.  
soft key to go to  
soft key to go  
BASE:  
Press MENU/SELECT. Then use  
and  
to  
scroll through the entry.  
Editing Phonebook Entries  
1. When the phone is in standby, press  
.
2. Use  
or  
on the four-way function key or a number key  
(0, 2 9) to select desired phonebook entry.  
3. When you come to the entry you want to edit, press the  
OPTIONS soft key.  
3. Scroll to the EDIT SELECTION option, and then select it.  
4. Follow the steps for Creating Phonebook Entrieson page 39.  
Storing Caller ID or Redial Numbers in the  
Phonebook  
You can store Caller ID or redial numbers in the phonebook so  
you can use them later. Go to the Caller ID or redial list and select  
the number you want to store. If the Caller ID information did not  
include the number, then you will not be able to store it.  
1. To open the Caller ID list  
When the phone is in standby, press  
four-way function key).  
(the right key on the  
To open the redial list  
HANDSET: Press REDIAL/PAUSE or the REDIAL soft key.  
BASE:  
Press MENU/SELECT, and then select the  
REDIAL option.  
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2. Use  
or  
to scroll through the Caller ID records or redial  
numbers. When you come to the information you want to  
store:  
HANDSET: Press the STORE soft key.  
BASE:  
Press MENU/SELECT or the OPTIONS soft  
key, and then select the ADD TO PHONEBOOK  
option.  
3. To store as a new entry, select the NEW ENTRY option.  
To add to an existing phonebook location, select the STORE  
& EDIT option. Scroll to desired phonebook entry, and then  
select it. If the phone location is already full, THIS PERSON’S  
PHONE NUMBER MEMORY IS FULL. appears in the display.  
The number will not be stored.  
4. Follow the steps for “Creating Phonebook Entries” on page 39.  
If the Caller ID message was received as a private  
or unknown number, or the message does not  
NOTE  
have the number, you cannot store the message  
in the phonebook. If it was received as private or  
unknown name, the message will be stored as  
<NO NAME>.  
Deleting Phonebook Entries  
You can delete individual phonebook entry or delete all the  
phonebook entries at once.  
Deleting Individual Phonebook Entry  
1. When the phone is in standby, press  
.
2. Use or on the four-way function key or the number  
keypad to select desired phonebook entry.  
3. When you come to the entry you want to edit, press the  
OPTIONS soft key.  
4. Scroll to the DELETE SELECTION option, and then select it.  
5. ARE YOU SURE? appears in the display. Select YES.  
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6. You will hear a confirmation tone, and DELETED! appears in  
the display.  
Deleting All Phonebook Entries  
1. When the phone is in standby, press  
.
2. Press the OPTIONS soft key.  
3. Scroll to the DELETE ALL option, and then select it.  
4. ARE YOU SURE? appears in the display. Select YES.  
5. You will hear a confirmation tone, and DELETED! appears in  
the display.  
Copying Phonebook Entries to Another Station  
You can transfer stored phonebook entries from one station to  
another station without having to reenter names and numbers.  
You can transfer one phonebook entry at a time or all phonebook  
entries at once.  
Copying Individual Phonebook Entry  
1. When the phone is in standby, press  
.
2. Use or on the four-way function key or the number  
keypad to select desired phonebook entry.  
3. When you come to the entry you want to edit, press the  
OPTIONS soft key.  
4. Scroll to the COPY SELECTION option, and then select it. TO  
WHICH UNIT? appears in the display.  
5. Scroll through the list until the station you wish to copy  
listings to is highlighted, and then select it.  
6. The phonebook entry will be transferred to the designated  
station. When the transfer is completed, DONE! appears.  
Copying All Phonebook Entries  
1. When the phone is in standby, press  
.
2. Press the OPTIONS soft key.  
3. Scroll to the COPY ALL option and select it. TO WHICH UNIT?  
appears in the display.  
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4. Scroll through the list until the station you wish to copy  
listings to is highlighted, and then select it.  
5. ARE YOU SURE? appears. Select YES or NO.  
6. The phonebook entries will be transferred to the designated  
station. When the transfer is completed, DONE! appears.  
• If your phonebook contains 100 entries, you  
cannot store any new phonebook entries. You  
NOTES  
will hear a beep, and NOT ENOUGH MEMORY IN  
RECEIVING UNIT appears on the display.  
• If the selected handset is out of range or data  
transfer is canceled, UNAVAILABLE appears  
in the display. Phonebook listings will not be  
transferred.  
Naming Phonebook Groups (Base Only)  
Your phone comes with ten groups to help you organize  
phonebook in the base. You can name groups things like “Family”  
or “Friends” or “Softball team” to let you find entries in your  
phonebook more quickly. Follow the steps below to name a group:  
1. When the phone is in standby, press  
.
2. Select the OPTIONS soft key.  
3. Scroll to the EDIT GROUP NAME option, and select it.  
4. Scroll to the group number you want to edit, and select it.  
5. Use the number keypad to enter a name for this group.  
6. When you have finished, press MENU/SELECT. You will hear  
a confirmation tone.  
Customizing Your Phone  
Changing the Handset Banner  
Each handset will display a banner name once it is registered  
to the base. The default banner is Handset #1, Handset #2, etc.  
You can change the name your phone displays by changing the  
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banner display. If you have more than one handset, you can use  
the banner name to identify your handset during handset-to-  
handset functions like intercom and DirectLink. The banner lets  
you customize the name your handset displays. The name will be  
displayed on the LCD screen during standby, intercom, transferring  
a call, room/baby monitor, and copy phonebook operations. The  
banner name will be displayed on the receiving station as well.  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the BANNER  
DISPLAY submenu.  
3. Use the keypad or the DELETE soft key to enter or edit the  
banner name. (See “Entering Text from Your Phone” on page  
28 for detailed instructions on entering text.)  
4. Press the OK soft key. You will hear a confirmation tone.  
Selecting a Ring Tone  
You can set a different ringer for each handset and the base. The  
handset comes with ten prerecorded songs and ten different  
ringer tones. The base comes with ten prerecorded songs and 15  
different ringer tones. The available ring tones are in sequence:  
Melodies  
Beethoven’s Symphony #9 [Beethoven9]  
For Elise [Elise]  
We Wish You A Merry Christmas [Merry-Xmas]  
Home Sweet Home [Hm Swt Hm]  
Lorri Song #6 [Lorri Song]  
When the Irish Eyes Are Smiling [Irish Eyes]  
• Aura Lee  
Let Me Call You Sweet Heart [Sweetheart]  
Star Spangled Banner [Star Spngl]  
Old MacDonald [Old MacDld]  
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Ringers  
• Flicker  
• Clatter  
• Bebop (Beep Boop)  
Tone Board  
• Coin Toss (Base Only)  
• Synthesize (Base Only)  
• Finish Line (Base Only)  
• Soft Alert  
• Chirp  
• Party Clap  
• Reminder  
• Burble (Base Only)  
TeleTone (Base Only)  
• Wake Up  
• Lighting Bug  
For the Handset  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the RINGER  
TONES submenu.  
3. Move the cursor to highlight a ring tone. As each ring tone is  
highlighted, you will hear a sample of the ring tone.  
4. When you hear the tone you want to use, press the OK soft  
key. You will hear a confirmation tone.  
For the Base  
1. Press MENU/SELECT.  
2. Select the RINGS/VOLUMES menu, and then the RINGER  
TONES submenu.  
3. Move the cursor to highlight a ring tone. As each ring tone is  
highlighted, you will hear a sample of the ring tone.  
4. When you hear the tone you want to use, press MENU/  
SELECT or the SELECT soft key. You will hear a confirmation  
tone.  
Activating Personal Ring  
You can assign special ring tones to anyone in your phonebook.  
When your phone gets a call, it looks up the Caller ID information  
in your phonebook. If you’ve assigned a personal ring to that  
number, the phone uses it so you know who is calling. To turn on  
personal ring, follow these steps:  
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For the Handset  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the PERSONAL  
RING submenu.  
3. Move the cursor to select ON or OFF.  
4. Press the OK soft key. You will hear a confirmation tone.  
For the Base  
1. Press MENU/SELECT.  
2. Select the RINGS/VOLUMES menu, and then the PERSONAL  
RING submenu.  
3. Move the cursor to select ON or OFF.  
4. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
Activating Auto Talk (Handset Only)  
Auto Talk allows you to answer the phone simply by removing  
the handset from the cradle. You do not have to press any keys to  
answer the call.  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the AUTOTALK  
submenu.  
3. Select ON or OFF, and press the OK soft key. You will hear a  
confirmation tone.  
Activating Any Key Answer (Handset Only)  
Any Key Answer allows you to answer the phone by pressing any  
key in the number keypad.  
1. Press the MENU soft key.  
2. Select the HANDSET SETUP menu, and then the ANY KEY  
ANSWER submenu.  
3. Select ON or OFF, and then press the OK soft key. You will  
hear a confirmation tone.  
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Using Your Phone  
Making a Call  
1. Pick up the handset from the charging cradle.  
2. Press /FLASH.  
3. Listen for the dial tone.  
4. Dial the number.  
From the  
handset  
OR  
1. Pick up the handset from the charging cradle.  
2. Dial the number. *  
3. Press /FLASH.  
1. Pick up the handset from the charging cradle.  
2. Press  
SPEAKER.  
3. Listen for the dial tone.  
4. Dial the number.  
From the  
handset  
speaker-  
phone  
OR  
1. Pick up the handset from the charging cradle.  
2. Dial the number. *  
3. Press  
SPEAKER.  
1. Press /FLASH.  
2. Listen for the dial tone.  
3. Dial the number.  
OR  
From the  
base  
1. Dial the number. **  
2. Press /FLASH.  
*
To insert a two-second pause in the dialing sequence, press  
REDIAL/PAUSE. “P” appears in the display.  
** To insert a two-second pause in the dialing sequence, press  
the OPTIONS soft key and select the PAUSE ENTRY option.  
“P” appears in the display.  
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Answering a Call  
1. Pick up the handset. (If Auto Talk is on,  
the phone will answer when you pick up  
the handset from the charging cradle.)  
From the  
handset  
2. Press /FLASH. (If Any Key Answer is on,  
you can also press any key on the twelve-  
number keypad.)  
From the  
handset  
speakerphone  
1. Pick up the handset.  
2. Press  
SPEAKER.  
From the base  
Press /FLASH.  
Hanging Up  
From the  
handset  
Press or return the handset to the cradle.  
Press or return the handset to the cradle.  
From the  
handset  
speakerphone  
From the base Press END/PAGE.  
Making a Call from the Phonebook  
1. When the phone is in standby, press  
phonebook.  
to open the  
2. Scroll through the list with  
or  
, or use a number key  
(0, 2 9) to find the phonebook entry you want to call. (See  
Finding and Viewing a Phonebook Entry” on page 41.)  
3. To dial the number,  
HANDSET: Press /FLASH or  
BASE: Press /FLASH.  
SPEAKER.  
OR  
1. Press /FLASH or  
SPEAKER on the handset, or /FLASH  
on the base.  
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2. Press  
to open the phonebook.  
3. Scroll through the list with the  
or  
, or use a number key  
(0, 2 9) to find the phonebook entry you want to call. (See  
Finding and Viewing a Phonebook Entry” on page 41.)  
4. Press the DIAL soft key to dial the number.  
To insert or delete again a 1 in front of a phonebook number to  
enable/disable long distance dialing, press */TONE. To add or  
remove area code, press #.  
Making a Call with Speed Dial  
1. When the phone is in standby, press and hold the number  
key (0 9) until the assigned phonebook entry appears in the  
display.  
2. You can select a number from the stored numbers in the entry:  
HANDSET: Use the right/left key or the  
BASE: Scroll through the entry with  
/
soft key.  
and  
.
3. When you find the number to dial:  
HANDSET: Press /FLASH or  
SPEAKER.  
BASE:  
Press /FLASH.  
Testing Stored Emergency Numbers  
If you store an emergency service’s number (police department,  
fire department, ambulance) and you choose to test the stored  
number, make the test call during the late evening or early  
morning hours to avoid peak demand periods. Also, remain on  
the line to explain the reason for your call.  
Switching to the Speakerphone during a  
Call using the Handset  
To switch a normal call to the speakerphone, press  
on the handset.  
SPEAKER  
To switch from a speakerphone call to a normal call, press  
SPEAKER.  
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Using Caller ID and Call Waiting  
If you subscribe to Caller ID from your phone company, your  
phone will show you the caller’s phone number and name (if  
available) whenever a call comes in. If you subscribe to both Call  
Waiting and Caller ID, the phone also shows you the name and  
the number of any call that comes in while you are on the line.  
• If you answer a call before the Caller ID message  
is received (for example, before the second ring),  
NOTES  
the Caller ID message may not appear.  
• When the call is received via a Telephone  
Company that does not offer Caller ID service,  
the caller’s phone number and name will not  
appear. (This includes some international calls.)  
• When the Call is from a PBX (private branch  
exchange), the caller’s phone number and  
name may not appear, but you may see a main  
company phone number for that PBX appear.  
• If your telephone provider supports seven-digit  
dialing, you can save your local area code so it  
does not display in the Caller ID list. See “Seven-  
Digit Dialing” on page 67 for more information.  
Talking Caller ID (Base Only)  
The Talking Caller ID feature is a Caller ID that talks and verbally  
announces from the base the name of incoming callers when you  
receive a call. To use this feature, you must subscribe to Caller ID  
service from your telephone company and the Talking Caller ID  
feature must be enabled. The default setting is ON (enabled).  
To enable/disable Talking Caller ID feature, follow these steps:  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the BASE menu, and then the CID ANNOUNCE  
submenu.  
4. Move the cursor to select ON or OFF.  
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5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
• The announcement is in English only.  
• The announcement and the ringer sound will be  
NOTES  
heard alternately until you answer the call.  
Your phone will only be able to announce the  
incoming caller names when that information is  
available for that call. If a private caller rings you,  
the announcement will say Private Caller.  
Using the Caller ID List  
You can store up to 100 Caller ID numbers in each handset or the  
base. Your handset shares memory between the phonebook and  
Caller ID with a total of 100 entries. When the shared memory  
is full and when you store a new phonebook entry, the oldest  
Caller ID message is overwritten. Once you reach your maximum  
phonebook entries of 100, Caller ID information will not be stored  
(but it will still display when the call comes in). Your base has  
separated memory area for the phonebook and Caller. Therefore  
anytime 100 entries are available for Caller ID record in the base.  
1. To open the Caller ID list, press  
way function key).  
(the right key on the four-  
2. Use  
or  
on the four-way function key to scroll through  
the list, or enter a letter on the keypad to jump to the first  
caller ID name that starts with that letter.  
3. To scroll quickly through the list, press and hold  
or  
.
4. To exit the Caller ID list while the phone is in standby:  
HANDSET: Press .  
BASE:  
Press END/PAGE.  
To exit the Caller ID list during a call:  
HANDSET: Press the BACK soft key repeatedly until you  
exit.  
BASE:  
Press BACK/HOLD/INTERCOM repeatedly until  
you exit.  
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The number of calls from the same Caller ID will  
NOTE  
appear next to the time to indicate that this is an  
unread message. Once you view the new message,  
the number will disappear.  
Making a Call from a Caller ID Record  
1. When the phone is in standby, press  
.
2. Use , or a number key (0, 2 9) to find the Caller ID  
,
record you want to dial.  
3. To add (or delete) a “1” at the beginning of the displayed  
phone number, press */TONE. To add (or remove) the stored  
area code, press #.  
4. To dial the number:  
HANDSET: Press /FLASH or  
BASE: Press /FLASH.  
SPEAKER.  
OR  
1. Press /FLASH or  
SPEAKER on the handset, or /FLASH  
on the base.  
2. Press  
to open the Caller ID list.  
3. Use  
,
, or a number key (0, 2 9) to find the Caller ID  
you want to dial.  
4. To add (or delete) a “1” at the beginning of the displayed  
phone number, press */TONE. To add (or remove) the stored  
area code, press #.  
5. Press the DIAL soft key to dial the number.  
Deleting Caller ID Records  
You can delete individual Caller ID record or delete all the Caller  
ID record at once.  
Deleting Individual Caller ID Record  
1. When the phone is in standby, press  
.
2. Select the Caller ID record you want to delete.  
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3. HANDSET: Press the DELETE soft key.  
BASE:  
Press the OPTIONS soft key, and then select  
the DELETE SELECTION option.  
4. ARE YOU SURE? appears in the display. Select YES.  
5
You will hear a confirmation tone, and DELETED! appears in  
the display.  
Deleting All Caller ID Records  
1. When the phone is in standby, press  
.
2. HANDSET: Press the DELETE soft key.  
BASE: Press the OPTIONS soft key, and then select  
the DELETE ALL option.  
3. ARE YOU SURE? appears in the display. Select YES.  
4. You will hear a confirmation tone, and DELETED! appears in  
the display.  
When you delete a Caller ID number, you delete it  
NOTE  
permanently.  
Using Call Waiting  
If you have Call Waiting service and a second call comes in when  
you are on the phone, a call waiting tone will sound.  
To accept the incoming call:  
HANDSET: Press /FLASH.  
BASE:  
Press /FLASH.  
There is a short pause, and then you will hear the new caller.  
To return to the original caller:  
HANDSET: Press /FLASH again.  
BASE:  
Press /FLASH again.  
You must subscribe through your telephone  
provider to receive Call Waiting services.  
NOTE  
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Using Call Waiting Deluxe  
Your phone gives you new options for Call Waiting Deluxe. At the  
touch of a button, you can place the caller on hold, send them  
to your voice mail service, or conference them into your current  
call. You must subscribe to Call Waiting and Call Waiting Deluxe  
to use these features. Not all features are available in all areas.  
Check with your telephone provider for details.  
To active features, select the CALL WAITING  
submenu and the CALL WAIT DELUXE submenu  
NOTES  
to ON. See page 31.  
• If you don’t choose a CWDX option within 30  
seconds, the phone returns to the call.  
To return to the call, press the BACK soft key.  
1. When you receive a Call Waiting call:  
HANDSET: Press the MENU soft key.  
BASE:  
Press MENU/SELECT or the OPTIONS soft key.  
2. Move the cursor to CALLWAITDELUXE, and then select it.  
To make a selection:  
HANDSET: Press the OK soft key.  
BASE:  
Press MENU/SELECT or the SELECT soft key.  
3. Move the cursor or press the number (1 7). When you  
come to desired option you want to use, select the option.  
-
-
Ask to Hold - A prerecorded message states that the user  
will be available shortly, and the call is placed on hold.  
Tell Busy - A prerecorded message tells the caller you are  
busy, and the waiting call is disconnected.  
Forward - The caller is sent to your voice mail box, if available.  
Answer/Drop - Disconnects the first call, and connects to the  
new caller.  
-
-
-
-
Conference - Starts a conference call with your first and  
second callers.  
Drop First/Drop Last - During a conference call, allows you  
to drop the first or last caller.  
4. A confirmation screen will appear, and the phone returns to  
the call.  
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Redialing a Number  
You can quickly redial the last three numbers dialed on each  
handset and the last ten numbers dialed on the base.  
Using the Redial List  
1. To open the redial list:  
HANDSET: Press REDIAL/PAUSE. (While the phone is in  
standby, the REDIAL soft key is also available.)  
BASE:  
Press MENU/SELECT, and then select the  
REDIAL option.  
2. Use  
or  
on the four-way function key to scroll through  
the list. You can press and hold  
through the list.  
or  
to scroll quickly  
3. To exit the redial list while the phone is in standby:  
HANDSET: Press .  
BASE:  
Press END/PAGE.  
To exit the redial list during a call:  
HANDSET: Press the BACK soft key repeatedly until you exit.  
BASE:  
Press BACK/HOLD/INTERCOM repeatedly until  
you exit.  
During a call, don’t press on the handset or END/PAGE on  
the base to exit the redial list, or the call will be disconnected.  
Making a Call from a Redial Record  
1. Open the redial list when the phone is in standby.  
2. Use  
3. When you find the number you want to dial:  
HANDSET: Press /FLASH or SPEAKER.  
BASE: Press /FLASH or the CALL soft key.  
or  
to scroll through the redial list.  
OR  
1. Press /FLASH or  
SPEAKER on the handset, or /FLASH  
on the base.  
2. Open the redial list and find the number you want to dial.  
3. Press the DIAL soft key to dial the number.  
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If the number exceeds 32 digits, only the first 32  
digits are retained in redial memory.  
NOTES  
If the redial memory is empty, you will hear a beep.  
Deleting a Redial Record  
If you want to delete a phone number from the redial list, follow  
the steps below:  
1. Open the redial list when the phone is in standby.  
2. Use  
or  
to scroll through the redial list.  
3. When you find the number you want to delete:  
HANDSET: Press the DELETE soft key.  
BASE:  
Press the OPTIONS soft key, and then select  
the DELETE SELECTION option.  
4. ARE YOU SURE? appears in the display. Select YES.  
5. You will hear a confirmation tone, and DELETED! appears in  
the display.  
Deleting All Redial Records (Base Only)  
1. Open the base redial list when the phone is in standby.  
2. Press the OPTIONS soft key, and then select the DELETE ALL  
option.  
3. ARE YOU SURE? appears in the display. Select YES.  
4. You will hear a confirmation tone, and DELETED! appears in  
the display.  
Finding a Lost Handset  
1. To locate a misplaced handset, press END/PAGE on the base  
when the phone is in standby.  
2. Select the handset you want to page, or select ALL.  
3. The selected handset (all registered handsets if you select  
ALL in step 2) will beep for 60 seconds, and PAGING appears  
on the handset display.  
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4. To cancel paging, press any key on the found handset or  
press END/PAGE on the base.  
If the battery pack is completely drained, the  
NOTE  
handset will not beep when paging.  
Using Hold, Conference and Transfer  
Placing a Call on Hold  
1. During a call, to place the caller on hold:  
HANDSET: Press INTCM/HOLD.  
BASE:  
Press BACK/HOLD/INTERCOM.  
If you leave a caller on hold for more than ten seconds, the  
display screen will read, HOLD.  
2. To return to the party on hold:  
HANDSET: Press /FLASH or  
SPEAKER.  
BASE: Press /FLASH.  
The phone will return to the holding party.  
You can only place a caller on hold for 5 minutes.  
NOTES  
Once 5 minutes has passed, that party’s line will  
be disconnected and the phone will return to  
standby.  
While a call is on hold, Caller ID and Call Waiting  
cannot be received.  
Conferencing  
If you have more than one handset, up to four people can  
participate in a conference call. A four-way conference call  
consists of an outside line, two handsets, and the base  
speakerphone. You can easily join a call already in progress.  
1. To join the call:  
HANDSET: Press /FLASH or  
SPEAKER.  
BASE:  
Press /FLASH.  
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2. To hang up,  
HANDSET: Press or return the handset to the cradle.  
BASE: Press END/PAGE.  
The other party will still be connected to the call.  
Transferring a Call  
You can transfer a call from one station to another.  
1. During a call,  
HANDSET: Press INTCM/HOLD.  
BASE:  
2. Use  
call to. Then:  
HANDSET: Press the OK soft key.  
Press BACK/HOLD/INTERCOM.  
or  
to select the station you want to transfer the  
BASE:  
Press MENU/SELECT or the SELECT soft key.  
The call will automatically be placed on hold, and a paging  
tone sounds. If you select ALL, all other registered handsets  
and base will be paged.  
To cancel the transfer, press following key on the initiating  
station:  
HANDSET: Press /FLASH or  
SPEAKER.  
BASE: Press /FLASH.  
3. When another station accepts the transferred call, your call  
will be disconnected.  
If you want to rejoin the call, press following key again:  
HANDSET: Press /FLASH or  
SPEAKER.  
BASE: Press /FLASH.  
Answering a Transferred Call  
When a station receives a call transfer, it sounds a paging tone  
and shows the ID of the station that is paging.  
1. To accept the call transfer:  
HANDSET: Press /FLASH, INTCM/HOLD, or the ANSWER  
soft key. If Auto Talk is on, the handset will  
answer when you pick up the handset from the  
cradle. If Any Key Answer is on, you can also  
press a number key, */TONE, or #.  
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BASE:  
Press /FLASH or BACK/HOLD/INTERCOM.  
2. To speak to the caller, press following key on the receiving  
station:  
HANDSET: Press /FLASH.  
BASE:  
Press /FLASH.  
If you have multiple handsets, only the first handset to answer the  
transfer page will be connected to the call. If the transfer page is  
not picked up within one minute, the operation will be canceled.  
Using Special Features  
Do Not Disturb (All Calls)  
Do Not Disturb (DND) allows you to mute the ringer of all  
registered handsets and the base at once. While the phone is in  
standby, press and hold DO NOT DISTURB on the base. You will  
hear a confirmation tone and the DO NOT DISTURB indicator  
illuminates. To cancel, press DO NOT DISTURB again.  
You can also mute the ringer tone while the phone is ringing by  
pressing DO NOT DISTURB on the base.  
• If you activate DND while the answering  
machine is off, the answering machine will be  
NOTES  
automatically turned on.  
• If you deactivate the answering machine while  
DND is on, DND will be automatically turned off.  
Muting the Ringer (One Call Only)  
While the phone is ringing, to mute the station’s ringer for this call:  
HANDSET: Press or the MUTE soft key.  
The handset must be off the cradle to mute the  
ringer.  
BASE:  
Press END/PAGE or  
.
The phone will ring again normally on the next call.  
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Muting the Microphone  
Mute turns off the microphone so the caller cannot hear you. The  
display shows the icon while the microphone is muted.  
1. While you are on a call:  
HANDSET: Press the MUTE soft key.  
BASE:  
Press MENU/SELECT or the OPTIONS soft key,  
and then select MUTE from the menu.  
2. MUTE ON will appear in the display for 2 seconds, but the  
icon will appear and remain in the display until the feature is  
turned off.  
3. To cancel muting, repeat the procedures listed above. MUTE  
OFF appears.  
Privacy Mode  
If you don’t want another station to interrupt you while on a  
call, you can turn on privacy mode. As long as your station is in  
privacy mode, other stations won’t be able to join your call or  
make any calls of their own.  
1. While you are on a call, to turn on privacy mode:  
HANDSET: Press the PRIVACY soft key.  
BASE:  
Press MENU/SELECT or the OPTIONS soft key,  
and then select CALL PRIVACY from the menu.  
2. PRIVACY MODE ON will appear in the display for 2 seconds,  
but the icon will appear and remain in the display until the  
feature is turned off. Other stations will not be able to make a  
call and their display will list UNAVAILABLE.  
3. To turn privacy mode off, repeat the procedures listed above.  
PRIVACY MODE OFF appears.  
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DirectLinkTM Communication Feature  
(Handset Only)  
A pair of handsets (or two pairs of handsets at one time) can  
function as two-way radios. This feature is called DirectLink. To  
make a call with the DirectLink feature, you must activate this  
feature on both handsets. While using the DirectLink feature, the  
pair of handsets will not be able to make or receive normal phone  
calls until this feature is deactivated; however, other handsets will  
function normally.  
1. Press the MENU soft key.  
2. Select DIRECTLINK MODE menu. Then press the OK soft key.  
The display shows TO ENTER DIRECTLINK MODE PRESS  
[ENTER].  
3. Press the ENTER soft key. You will hear a confirmation tone,  
and DIRECTLINK MODE COMPLETE appears in the display.  
Making a DirectLink Call  
1. To call another handset with DirectLink communication,  
press the DirectLink soft key.  
2. Move the cursor to select the handset you want to call, and  
then press the OK soft key. If the other handset is out of  
range or not set to DirectLink communication, the display  
shows OUT OF RANGE.  
3. On the receiving handset, press /FLASH or the ANSWER  
soft key.  
4. To end the call, press or the END soft key.  
Exiting a DirectLinkTM Communication  
While the handset is using DirectLink communication, the display  
shows DIRECTLINK MODE; this means the handset cannot make  
or receive normal phone calls. To exit the DirectLink feature and  
return to standby, press the CANCEL soft key and then press  
the OK soft key, or return the handset to the cradle. DIRECTLINK  
MODE CANCEL appears in the display.  
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Intercom  
You can use the intercom to talk to another station without using  
the phone line.  
Making an Intercom Page  
1. While the phone is in standby,  
HANDSET: Press INTCM/HOLD.  
BASE:  
2. Use  
Then:  
HANDSET: Press the OK soft key.  
Press BACK/HOLD/INTERCOM.  
or  
to select the station you want to talk with.  
BASE:  
Press MENU/SELECT or the SELECT soft key.  
3. An intercom tone sounds. If you select ALL, all other  
registered handsets and the base will be paged.  
To cancel intercom, press following key on the initiating  
station:  
HANDSET: Press or the CANCEL soft key.  
BASE:  
Press END/PAGE.  
Intercom paging will be canceled if any of the  
following things occur:  
NOTES  
- You receive an outside call or an intercom page  
while selecting the other station.  
- You do not select a station within 30 seconds.  
- Another station you are trying to page does not  
answer the page within one minute.  
- Another station you are trying to page is busy, or  
all stations are busy when you select ALL.  
- Another handset you are trying to page is out of  
range (UNAVAILABLE appears in the display).  
- The initiating handset is out of range (OUT OF  
RANGE appears in the display).  
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Answering an Intercom Page  
When the intercom page tone sounds, the display will show the  
ID of the station that is paging.  
1. To answer an intercom page:  
HANDSET: Press /FLASH, INTCM/HOLD, or the ANSWER  
soft key. If Auto Talk is on, the handset will  
answer when you pick up the handset from the  
cradle. If Any Key Answer is on, you can also  
press a number key, */TONE, or #.  
BASE:  
Press /FLASH or BACK/HOLD/INTERCOM.  
2. To hang up an intercom conversation:  
HANDSET: Press or the END soft key.  
BASE:  
Press END/PAGE.  
Room/Baby Monitor  
This feature allows you to monitor sounds in another room. Place  
a station in the room you wish to monitor; it will function as a  
microphone to pick up sound. Any station can be set to function  
as a remote speaker, allowing you to monitor sounds in the other  
room. You can set up this feature from either a handset or the base.  
1. HANDSET: Press the MENU soft key.  
BASE:  
Press MENU/SELECT.  
2. Select ROOM MONITOR menu. TO WHICH UNIT? appears.  
3. Select the station you want to monitor by using  
Then:  
or  
.
HANDSET: Press the OK soft key.  
BASE:  
Press MENU/SELECT or the SELECT soft key.  
4. MONITORING appears on the initiating station, and sound  
monitoring is effective immediately.  
5. You can turn off the room monitor from either station:  
HANDSET: Press or the END soft key, or return the  
handset to the cradle.  
BASE:  
Press END/PAGE.  
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To Protect the Station from Monitoring Request  
If you want to prevent other handsets or the base from  
monitoring the station, follow these steps:  
1. HANDSET: Press the MENU soft key, and then select the  
HANDSET SETUP menu.  
BASE:  
Press MENU/SELECT. Select the SYSTEM  
SETUP menu, and then BASE submenu.  
2. Select the ROOM MONITOR submenu.  
3. Move the cursor to select OFF.  
4. HANDSET: Press the OK soft key.  
BASE:  
Press MENU/SELECT or the SELECT soft key.  
• For added mobility and convenience, you can  
use a handset placed in another room/location  
(where no station was installed) to function as a  
microphone to pick up sounds.  
NOTES  
• This feature only works when handset(s) to be  
used for this feature are within the range of the  
base.  
• If you select a handset in step 2 and the handset  
is out of range, UNAVAILABLE appears in the  
handset display. (From the base, NO SIGNAL  
PRESS [HELP] appears.) Then the operation will  
be canceled.  
Tone Dialing Switch Over  
If your telephone company requires pulse dialing, you can switch  
to tone dialing after the call connects. This feature is useful when  
you need tone dialing to use automated menu systems, such as  
telephone bank tellers, telephone prescription refills, customer  
support menus, etc.  
1. Make your call normally.  
2. Once your call connects, press */TONE on the handset or the  
base.  
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3. Any digits you enter from then on will be sent as tone dialing.  
When this call ends, the phone automatically returns to pulse  
dialing.  
See “Changing the Dial Mode” on page 29 for instructions on  
setting your phone for pulse or tone dialing.  
Seven-Digit Dialing  
If you can make a local call by dialing only seven digits (instead  
of ten), you can program your local area code into your phone.  
If you get a call from within your area code, you will only see the  
seven-digit phone number. If you get a call from outside your  
area code, you will see all ten digits. To enter an area code:  
From the Handset  
1. Press the MENU soft key.  
2. Select the GLOBAL SETUP menu, and then the AREA CODE  
submenu.  
3. Use the number keypad (0 9) to enter a 3-digit area code.  
If an area code has already been stored, it will appear in the  
display. Press the DELETE soft key to delete the stored code,  
and then enter a new one.  
4. Press the OK soft key. You will hear a confirmation tone.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the GLOBAL submenu, and then the AREA CODE  
submenu.  
4. Use the number keypad (0 9) to enter a 3-digit area code.  
If an area code has already been stored, it will appear in the  
display. Press the DELETE soft key to delete the stored code,  
and then enter a new one.  
5. Press MENU/SELECT. You will hear a confirmation tone.  
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Inuse Line Setup from the Base  
Change this option only when instructed to by customer service.  
You can choose from TYPE-A, TYPE-B, or OFF. Default is Type-A.  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the GLOBAL submenu, and then the INUSE LINE  
SETUP submenu.  
4. CHANGE ONLY IF INSTRUCTED BY CUSTOMER SERVICE  
appears. Press MENU/SELECT or the OK soft key.  
5. Move the cursor to select TYPE-A, TYPE-B, or OFF.  
6. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
Traveling Out of Range  
During a call, if you move your handset too far from your base,  
noise may increase. If you exceed the range limit of the base,  
the handset will beep, display OUT OF RANGE, and then go to  
standby. The base will maintain connection with your handset  
up to 30 seconds. If you want to pick up the call again, move the  
handset back within range of the base within 30 seconds, and  
press /FLASH or  
SPEAKER.  
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Setting Up the Answering Machine  
Your phone has a built-in answering machine that answers  
and records incoming calls. You can also use your answering  
machine to record a conversation or leave a voice memo.  
Features  
• Digital Tapeless Recording • Day and Time Announcement  
• Up to 12 Minutes of  
Recording Time  
• Remote Message Retrieval  
Toll Saver  
• Call Screening  
• Conversation Recording  
• Voice Memo  
• Message Alert  
• Hands Free Speakerphone at  
Base  
• Records Up to 59 messages  
• Personal or Pre-recorded  
Outgoing Messages  
• Voice Prompts for Menu  
Setup (English, Spanish, or  
French)  
Digital Tapeless Recording allows you to quickly review, save, or  
delete the messages you choose. You will never have to worry  
about a tape wearing out, jamming, or resetting improperly.  
Using the Answering Machine Interface  
Using Setup Menus  
You can set up your answering machine’s primary features from  
the base or handset menus. Only one station can change menu  
options at a time.  
From the Base  
1. When the phone is in standby, press MENU/SELECT.  
2. Select the SYSTEM SETUP menu, and then the ANSWER  
MACHINE submenu.  
3. Use  
or  
to scroll through the answering machine setup  
menu options.  
4. Select the option by pressing MENU/SELECT or the SELECT  
soft key.  
5. To exit the menu and return to standby, press END/PAGE.  
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From the Handset  
1. When the phone is in standby, press the MENU soft key.  
2. Scroll down to ANSW. SETUP, and press the OK soft key.  
3. Use  
or  
to scroll through the answering machine setup  
menu options.  
4. Select the option by pressing the OK soft key.  
5. To exit the menu and return to standby, press .  
• If you do not press a key within 30 seconds, the  
phone will time out and exit the menu. When  
NOTES  
setting Date and Time, the time-out period is  
extended to two minutes.  
• Make sure the line is not in use.  
• If you set from a handset, make sure the handset  
is within range of the base.  
• If you do not set the clock on your answering  
system, your messages may not have the  
correct time and day stamp. To set the clock, see  
Setting the Date and Time” on page 30.  
Handset Operation  
You can use your handset also to operate your answering  
machine from anywhere in your home.  
1. When the phone is in standby, press the  
access the answering machine.  
soft key to  
2. REMOTE ANSWERINGMACHINE OPERATION appears on the  
handset display, and the answering machine announces the  
day, time and number of new and old messages.  
Keep the following things in mind when you use your handset to  
access your answering machine:  
You can enter a command at any time during announcements.  
After the first announcement, you have 30 seconds to enter your  
first command before the answering machine returns to standby.  
• If you receive a call, the remote operation is cancelled.  
• During the handset operation, HANDSET REMOTE MODE  
appears on the base.  
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Selecting a Language for Announcements  
You can select the language (English, French, and Spanish) of  
your answering machine announcements. The default system  
language is English.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE submenu, and then the  
ANSW LANGUAGE submenu.  
4. Move the cursor to choose ENGLISH, FRANÇAIS (French), or  
ESPAÑOL (Spanish).  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
From the Handset  
1. Press the MENU soft key.  
2. Select ANSW. SETUP menu, and then the ANSW LANGUAGE  
submenu.  
3. Move the cursor to choose ENGLISH, FRANÇAIS (French), or  
ESPAÑOL (Spanish).  
4. Press the OK soft key. You will hear a confirmation tone.  
Recording a Personal Greeting  
Your answering machine comes with a pre-recorded outgoing  
message or greeting that plays when you receive a call:  
“Hello, no one is available to take your call. Please leave a  
message after the tone.”  
You can record your own personal outgoing greeting. Your  
recorded greeting must be between two seconds and 30 seconds  
long.  
From the Base  
1. While the phone is in standby, press MENU/SELECT.  
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2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the RECORD  
GREETING submenu.  
4. The display shows TO RECORD GREETING, PRESS [START].  
Press MENU/SELECT or the START soft key.  
5. The answering machine announces, “Record greeting.”  
Begin recording after the announcement.  
6. The message counter on the base displays “30”, and then  
begins to count down.  
7. When you finish recording, press  
or the STOP soft key.  
You will hear a confirmation tone and then playback of your  
recorded greeting.  
From the Handset  
1. While the phone is in standby, press the  
soft key.  
REMOTE ANSWERINGMACHINE OPERATION appears on the  
display. The handset speaker announces the day, time, and  
the number of new and old messages.  
2. Press 8 at any time during the announcement.  
3. The handset speaker announces, “Record greeting.” Begin  
recording after the announcement.  
4. When you finish recording, press  
/5, 8, or the STOP soft  
key. You will hear a confirmation tone and then playback of  
your recorded greeting.  
Selecting a Greeting  
Once you have recorded a personal greeting, the phone  
automatically switches to your personal greeting. You can also  
switch back and forth between the pre-recorded greeting and  
your own greeting at any time.  
From the Base  
1. While the phone is in standby, press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
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3. Select the ANSWER MACHINE menu, and then the  
GREETINGOPTIONS submenu. The answering machine plays  
the current greeting.  
4. To keep this greeting, do nothing.  
5. To switch to the other greeting, press the CHANGE soft key  
while the answering machine is playing the current greeting.  
6. Each time you press the CHANGE soft key, the answering  
machine switches between the pre-recorded and the  
personal greeting. The last greeting you hear is used as the  
current greeting.  
From the Handset  
1. While the phone is in standby, press the  
soft key.  
REMOTE ANSWERINGMACHINE OPERATION appears on the  
display. The handset speaker announces the day, time, and  
the number of new and old messages.  
2. To switch to the other greeting, press 6.  
3. Each time you press 6, the answering machine switches  
between the pre-recorded and the personal greeting. The last  
greeting you hear is used as the current greeting.  
Deleting Your Personal Greeting (Base Only)  
You can delete your personal greeting from the base. You cannot  
delete the pre-recorded greeting.  
1. While the phone is in standby, press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the  
GREETINGOPTIONS submenu. The answering machine plays  
the current greeting.  
4. While the personal greeting is playing, press the DELETE soft  
key.  
5. The answering machine announces “Greeting has been  
deleted” and automatically switches back to the prerecorded  
greeting.  
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Setting the Number of Rings  
The ring time setting allows you to set the number of rings the  
caller hears before your answering machine plays the outgoing  
message. You can set the ring time to answer after two, four, or  
six rings. If you enable the Toll Saver (TS) setting, the answering  
machine picks up after two rings if you have new messages, and  
after four rings if there are none. This way, if you make a long  
distance call to check your messages, you can hang up after the  
second ring to avoid long distance billing charges.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the RING  
TIME submenu.  
4. Move the cursor to select a ring time (TOLL SAVER, 2 TIMES,  
4 TIMES, or 6 TIMES).  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
From the Handset  
1. Press the MENU soft key.  
2. Select the ANSW. SETUP menu, and then the RING TIME  
submenu.  
3. Move the cursor to select a ring time (TOLL SAVER, 2 TIMES,  
4 TIMES, or 6 TIMES).  
4. Press the OK soft key. You will hear a confirmation tone.  
Setting the Record Time (or Announce Only)  
You can choose how long callers are allowed to record a  
message. Set the record time to 1 MINUTE or 4 MINUTES to limit  
the record time for incoming messages. If you set the record time  
to ANNOUNCE ONLY, the answering machine answers the call  
but prevents callers from leaving a message.  
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From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the RECORD  
TIME submenu.  
4. Move the cursor to select the record time (1 MINUTE, 4  
MINUTES, or ANNOUNCE ONLY).  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
From the Handset  
1. Press the MENU soft key.  
2. Select the ANSW. SETUP menu, and then the RECORD TIME  
submenu.  
3. Move the cursor to select the record time (1 MINUTE, 4  
MINUTES, or ANNOUNCE ONLY).  
4. Press the OK soft key. You will hear a confirmation tone.  
While your answering machine is set to Announce Only, the base  
will display ANNOUNCE ONLY. If you are using the prerecorded  
greeting, the answering machine automatically switches to the  
following message:  
“Hello, no one is available to take your call. Please call again.”  
If you are using a personal greeting, the answering machine  
continues to use that greeting.  
Activating the Message Alert  
The message alert feature sounds a short alert tone every 15  
seconds whenever you have a new message.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the  
MESSAGE ALERT submenu.  
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4. Move the cursor to select ON or OFF.  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
From the Handset  
1. Press the MENU soft key.  
2. Select the ANSW. SETUP menu, and then the MESSAGE  
ALERT submenu.  
3. Move the cursor to select ON or OFF.  
4. Press the OK soft key. You will hear a confirmation tone.  
Activating Call Screening  
Your phone allows you to listen to callers leaving you a message.  
This call screen feature can be turned on or off.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the CALL  
SCREEN submenu.  
4. Move the cursor to select ON or OFF.  
5. Press MENU/SELECT or the SELECT soft key. You will hear a  
confirmation tone.  
From the Handset  
1. Press the MENU soft key.  
2. Select the ANSW. SETUP menu, and then the CALL SCREEN  
submenu.  
3. Move the cursor to select ON or OFF.  
4. Press the OK soft key. You will hear a confirmation tone.  
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Setting a Security Code or Personal  
Identification Number (PIN)  
To play your messages from a remote location, you will need to  
enter a two-digit security code or Personal Identification Number  
(PIN). The default security code is 80.  
From the Base  
1. Press MENU/SELECT.  
2. Select the SYSTEM SETUP menu.  
3. Select the ANSWER MACHINE menu, and then the  
SECURITY CODE submenu.  
4. Enter a two-digit security code (01-99) using the number  
keypad (0 - 9).  
5. Press MENU/SELECT. You will hear a confirmation tone.  
From the Handset  
1. Press the MENU soft key.  
2. Select the ANSW. SETUP menu, and then the SECURITY  
CODE submenu.  
3. Enter a two-digit security code (01-99) using the number  
keypad (0 - 9).  
4. Press the OK soft key. You will hear a confirmation tone.  
Using the Answering Machine  
Turning Your Answering Machine On and Off  
From the Base  
Turning On  
1. With the phone in standby, press  
ANSWER.  
2. The answering machine announces Answering System is  
on” and plays the current greeting message.  
3. MESSAGE appears on the base display. If the counter  
flashes, then you have new messages waiting.  
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Turning Off  
1. With the phone in standby, press  
ANSWER.  
2. The answering machine announces Answering System is off.”  
3. appears on the base display.  
From the Handset  
Turning On  
1. With the phone in standby, press the  
soft key.  
REMOTE ANSWERINGMACHINE OPERATION appears on the  
display. The handset speaker announces the day, time, and  
the number of new and old messages.  
2. Press 9 at any time during the announcement.  
3. The answering machine announces Answering machine is  
on” and plays the current greeting message.  
Turning Off  
1. With the phone in standby, press the  
soft key.  
REMOTE ANSWERINGMACHINE OPERATION appears on the  
display. The handset speaker announces the day, time, and  
the number of new and old messages.  
2. Press 9 at any time during the announcement. The answering  
machine announces Answering System is off.”  
Reviewing Messages  
When you have new messages,  
appears on the base display.  
• The message counter on the base display shows the number of  
messages stored in memory and blinks.  
• On the handset, the new message indicator blinks.  
The answering machine plays your new messages first. After you  
listen to all of your new messages, you can then play your old  
messages.  
The base message counter and the handset new message  
indicator stops blinking when you listen to all of your new  
messages. When you have no new messages, the base message  
counter displays the total number of messages stored in memory.  
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You can review your messages from the base or from the handset:  
From the base  
From the handset  
Press the soft key.  
REMOTE  
ANSWERINGMACHINE  
OPERATION appears on  
the display.  
The handset speaker  
announces the day,  
time, and the number of  
new and old messages.  
Then press /2 to play  
your messages. After  
playing the message,  
the answering machine  
announces the day and  
time that message was  
received.  
Press  
.
The answering machine  
announces the number  
of new and old  
messages. It announces  
the message number,  
plays the message, and  
then announces the day  
and time that message  
was received.  
Playing  
your  
messages  
Press the |<< soft  
Press /1 once to go  
key once to go to the  
to the beginning of the  
beginning of the current current message.  
message. Press the |<< Press /1 repeatedly  
Repeating  
a
message  
soft key repeatedly to  
go back to a previous  
message. Press and  
hold the |<< soft key  
to rewind through the  
current message.  
to go back to a previous  
message.  
Press the >>| soft key  
to go to the beginning  
of the next message.  
Press and hold the >>|  
soft key to fast forward  
through the current  
message.  
Press /3 to go to the  
beginning of the next  
message.  
Skipping  
a
message  
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From the base  
From the handset  
While a message is  
playing, press to  
delete it. The message is delete it. The message is  
While a message is  
playing, press /4 to  
Deleting  
a
message  
permanently deleted.  
permanently deleted.  
With the phone in  
Not available  
standby, press to  
delete all messages.  
When the answering  
machine asks you  
Deleting  
all  
messages  
to confirm, press  
again. All messages are  
permanently deleted.  
Press  
or END/PAGE Press /5 to stop a  
Stopping  
a
message  
review  
to stop a message  
playback and return to  
standby.  
message playback.  
Press to exit the  
answering machine and  
return to standby.  
Screening Calls  
If you activate the call screen feature, you can listen to callers  
leaving a message without answering the phone (see “Activating  
Call Screening” on page 76).  
You can always hear callers from the base speaker:  
To answer the call, press /FLASH.  
To mute the call screen, press  
or END/PAGE. To cancel  
muting, press or on the four-way function key.  
To screen an incoming call from the handset:  
• Press the SCREEN soft key when the answering machine is  
answering. If another handset is screening a call, you will hear  
a beep and you will not be able to screen the call.  
To answer the call, press /FLASH.  
To mute the call screening, press the MUTE soft key. To cancel  
muting, press the SCREEN soft key.  
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Recording a Conversation  
You can record a conversation between two seconds and ten  
minutes long from the handset or the base. These recorded  
conversations are treated just like regular messages. When the  
answering machine is full,  
will appear on the base display and  
recording will be terminated. You cannot record three-way calls  
or intercom conversations.  
From the Base  
Starting a recording  
1. During a conversation, press MENU/SELECT or the  
OPTIONS soft key.  
2. Select CALL RECORD.  
3. The base display shows RECORDING CALL. A confirmation  
tone that can be heard by both parties sounds during  
recording.  
Stopping a recording  
1. During a conversation, press MENU/SELECT or the  
OPTIONS soft key.  
2. Select CALL RECORD.  
3. The base display shows STOP RECORDING. You will hear a  
confirmation tone.  
From the Handset  
Starting a recording  
1. During a conversation, press the RECORD soft key.  
OR  
If the CWDX is set to on, press the MENU soft key, and then  
select CALL RECORD.  
2. RECORDING CALL appears on the display. A confirmation  
tone that can be heard by both parties sounds during  
recording.  
Stopping a recording  
1. Press the RECORD soft key.  
OR  
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If the CWDX is set to on, press the MENU soft key, and then  
select CALL RECORD.  
2. STOP RECORDING appears on the display, and you hear a  
confirmation tone.  
Every state has different regulations governing  
the recording of conversations over the telephone.  
NOTE  
Make sure to check your local, state and federal  
laws before using this product to record any  
telephone conversation in order to determine  
that your use is in compliance with such laws or  
guidelines.  
Recording a Voice Memo  
The voice memo feature allows you to record messages that are  
between two seconds and four minutes long. You might want to  
use this feature to leave messages for other members of your  
household instead of written notes.  
From the Base  
Starting a memo  
1. With the phone in standby, press MENU/SELECT.  
2. Select RECORD MEMO, and then press MENU/SELECT or  
the START soft key.  
3. The answering machine announces “Record memo message.”  
Begin your message after this announcement and a beep.  
Stopping a memo  
1. Press  
or the STOP soft key.  
2. You hear a confirmation tone, and the answering machine  
returns to standby.  
From the Handset  
Starting a memo  
1. With the phone in standby, press the  
soft key.  
REMOTE ANSWERINGMACHINE OPERATION appears on the  
display. The handset speaker announces the day, time, and  
the number of new and old messages.  
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2. Press 7. The answering machine announces “Record memo  
message.” Begin your message after this announcement.  
Stopping a memo  
1. Press /5, 7, or the STOP soft key. You hear a confirmation  
tone, and the answering machine waits for your next  
command.  
2. Press /2 to hear the message you just recorded or press  
to exit and return to standby.  
Message Alert  
The message alert feature sounds a short alert tone whenever  
you have a new message. When a new message is received and  
message alert is on, the alert tone will sound every 15 seconds.  
To activate or deactivate the message alert, see page 75.  
When all new messages are played back, the message alert tone  
will automatically deactivate. The tone will not deactivate until  
all new messages are played back. To quickly turn off the tone,  
press any key on the base.  
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Operating the Answering Machine  
While You Are Away from Home  
You can access your answering machine while you are away from  
home to check, play, and delete messages, or even record a new  
greeting message or turn your answering machine on and off.  
• The answering machine will only play back  
messages for four minutes and then it returns to  
NOTES  
the command-waiting mode. To continue playing  
your messages, press 0 then 2 again within 15  
seconds.  
• If you enter an incorrect security code three  
times, you will hear a beep and the answering  
machine will return to standby.  
To operate from a remote location, use any touch-tone telephone,  
and follow these steps:  
1. Call your telephone number and wait for the answering  
machine to answer. If the answering machine is off, it will  
answer after about ten rings and sounds a series of beeps.  
2. During the greeting message (or a series of beeps when the  
answering machine is off), press 0 and enter your security  
code/PIN within two seconds (see “Setting a Security Code  
or Personal Identification Number (PIN)” on page 77).  
3. The answering machine announces the current time and the  
number of messages stored in memory. You hear “To play  
incoming messages, press zero-two. For help, press one-  
zero” followed by a beep.  
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4. Start to enter a remote command sequence from the chart  
below within 15 seconds. After the first command, you have  
two seconds to enter the second command.  
Command  
Function  
Repeat a  
Command  
Function  
Answering  
0 then 1  
0 then 6  
message*  
machine on  
0 then 2  
Play incoming  
messages  
0 then 7  
Memo record  
start/stop**  
0 then 3  
Skip a message  
0 then 8  
Greeting  
message record  
start/stop**  
0 then 4  
Delete a message 0 then 9  
Stop operation 1 then 0  
Answering  
machine off  
0 then 5  
Help  
*
If you press 0 then 1 in the first four seconds of a  
message, the answering machine skips to the previous  
message. If you press 0 then 1 after the first four  
seconds of a message, the answering machine repeats  
the current message.  
** When the first time you enter the Memo record or  
Greeting message record command, it starts the  
recording. If you want to stop the recording, enter the  
same command sequence again, or press 0, then 5  
(Stop operation).  
5. When you finish, you will hear intermittent beeps indicating  
that the answering machine is in the command-waiting  
mode. Enter another command from the chart within 15  
seconds.  
6. Hang up to exit the remote operation. The answering  
machine automatically returns to its normal standby setting.  
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Troubleshooting  
If your phone is not performing to your expectations, please try  
these simple steps first.  
Symptom  
Suggestion  
• Make sure the AC adapter is plugged  
into the base or the charger (if you  
have more than one handset) and  
wall outlet.  
• Make sure the handset is properly  
seated in the cradle.  
The CHARGE indicator  
won’t illuminate when  
the handset is placed  
in the cradle.  
• Make sure the charging contacts on  
the handset are clean.  
• Move the handset and/or base away  
from metal objects or appliances and  
try again.  
• Make sure that you are not too far  
from the base.  
The audio sounds  
weak.  
• Make sure that you are not too far  
from the base.  
• Make sure the line is not in use. If an  
outside call is already using a line,  
you cannot use that line to make  
another outside call.  
• Check both ends of the base  
telephone line cord.  
• Make sure the AC adapter is plugged  
into the base and wall outlet.  
• Disconnect the AC adapter and  
reconnect.  
Can’t make or receive  
calls.  
• De-register the handset (see  
Resetting Handsets” on page  
37) and register the handset (see  
Registering Accessory Handsets”  
on page 36).  
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Symptom  
Suggestion  
• Make sure that you are not too far  
from the base.  
• Charge the battery in the handset  
for at least 15-20 hours by placing  
the handset on the base or charging  
cradle.  
• De-register the handset (see  
Resetting Handsets” on page  
37) and register the handset (see  
Registering Accessory Handsets”  
on page 36).  
The handset doesn’t  
ring or receive a page.  
• Keep the handset away from  
microwave ovens, computers,  
remote control toys, wireless  
microphones, alarm systems,  
intercoms, room monitors,  
fluorescent lights, and electrical  
appliances.  
Severe noise  
interference.  
• Move to another location or turn off  
the source of interference.  
• The call was placed through a  
switchboard.  
• Call your telephone provider to  
verify your Caller ID service is  
current.  
The Caller ID does not  
display.  
• There may be a problem with your  
Caller ID service.  
• De-register the handset (see  
Resetting Handsets” on page  
37) and register the handset (see  
Registering Accessory Handsets”  
on page 36).  
The handset doesn’t  
communicate with  
other handsets.  
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Symptom  
Suggestion  
• Charge the battery pack in the  
handset for 15-20 hours.  
• Make sure you have not stored ten  
handsets already.  
• De-register the handset (see  
Resetting Handsets” on page 37).  
On the base, press MENU/SELECT,  
and select the SYSTEM SETUP  
menu and then the REGISTER  
HANDSET submenu. Then press #  
on the handset that is already de-  
registered.  
You cannot register  
the handset at the  
base.  
• Follow the steps in “Appendix:  
Handset-Base Registration” on page  
90.  
• Make sure there are not 2 handsets  
already using the conference feature.  
• Make sure that another station is not  
in privacy mode.  
An accessory  
handset can’t join the  
conversation.  
• Make sure to place the handset(s)  
within the range of the base.  
The Room Monitor  
feature does not work. • Make sure that the Room Monitor  
feature is turned on.  
• Make sure the base is plugged in.  
• Make sure that the answering  
machine is turned on.  
• Make sure that the message record  
time is not set to announce only (see  
The answering  
machine does not  
work.  
page 74).  
• Make sure you have set the time  
Time stamp cannot be  
(see “Setting the Date and Time” on  
heard.  
page 30).  
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Symptom  
Suggestion  
• The incoming messages may be too  
long. Remind callers to leave a brief  
message.  
• The memory may be full. Delete  
some or all of the saved messages.  
Messages are  
incomplete.  
There is no sound on  
the base or handset  
speaker during  
call monitoring or  
message playback.  
• Adjust the speaker volume on the  
base or handset.  
• Make sure the call screen feature is  
set to on.  
• Make sure you are using the correct  
PIN number.  
Cannot access remote • Make sure that the touch-tone phone  
features from another  
touchtone phone.  
you are using can transmit the tone  
for at least two seconds. If it cannot,  
you may have to use another phone  
to access your phone.  
If you still have problems, disconnect the phone. If other phones  
on the same line work properly, the fault is in this phone or its  
installation. If you cannot find the problem, take the phone to  
your local RadioShack store for assistance.  
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Care  
Keep the phone dry; if it gets wet, wipe it dry immediately. Use  
and store the phone only in “room” temperature environments.  
Handle the phone carefully; do not drop it. Keep the phone away  
from dust and dirt, and wipe it with a damp cloth occasionally to  
keep it looking new.  
Service and Repair  
If your phone is not performing as it should, take it to your  
local RadioShack store for assistance. To locate your nearest  
RadioShack store, use the store locator feature on RadioShack’s  
website (www.radioshack.com), or call 1-800-The Shack (843-  
7422) and follow the menu options. Modifying or tampering with  
the phone’s internal components can cause a malfunction and  
might invalidate its warranty and void your FCC authorization to  
operate it.  
Appendix: Handset-Base  
Registration  
When you register the handset with the base, unique data is  
written on both the base and the handset. The handset registered  
to one base unit cannot be used with another base unit unless  
the registration data is “de-registered” with the original base unit.  
This means the handset must be within the range of the original  
base unit to de-register. If for any reason the original base unit  
is not within the range (or the registration data in the original  
base unit is erased), “OUT OF RANGE” error takes place and you  
cannot de-register the handset.  
Should you encounter this trouble, follow these steps to de-  
register the handset and register to another base.  
1. On the handset, press and hold and # at the same time  
until SYSTEM RESET appears on the display.  
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2. Move the cursor to select BASE UNAVAILABLE and then  
press the OK soft key.  
3. Move the cursor to select YES, and then press the OK soft  
key.  
4. ARE YOU SURE? appears on the display. Move the cursor to  
select YES, and then press the OK soft key.  
5. You will hear a confirmation tone, and the handset deletes  
its own base information without contacting the base. The  
handset displays the message, MODELS VARY! PLACE  
HANDSET ON THE BASE FOR REGISTRATION OR REFER TO  
OWNER’S MANUAL.  
6. On the base you want to use, disconnect the AC adapter.  
7. While holding END/PAGE, connect the AC adapter. Keep  
pressing END/PAGE until the CHARGE indicator starts to  
blink.  
8. Place the handset on the base and wait until the CHARGE  
indicator stops flashing.  
This erases all the handset registration data on the base, not  
limited to the handset you placed at Step 8 above. You need to  
register other handset(s) also if you have more than one. First  
de-register the handset as in Step 1 and 2 above, and then place  
it on the base.  
If you have trouble with de-registration, take your base and  
handset (including accessory handset(s) if you have) to your  
local RadioShack store or call 1-800-The Shack (843-7422) for  
assistance.  
Also, when you request repair or service, please be sure to bring  
in the entire system (including accessory handset if used) so we  
can keep your registration data intact.  
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Glossary  
Accessory Handset — This phone system is expandable: one  
base supports a total of ten handsets. The accessory handset is a  
handset that is compatible with this model.  
Base — The main part of the phone that connects to your phone  
line and lets you make and receive calls.  
CID — Caller ID is available from your telephone provider and it  
is offered to users on a subscription basis. With this service, you  
can see the name and number of incoming callers.  
CIDCW — Caller ID on Call Waiting is available from your  
telephone provider and it is offered to users on a subscription  
basis. With this service, you can see incoming caller information  
while on another call.  
CW Deluxe or Call Waiting Deluxe — Call Waiting Deluxe is  
available from your telephone provider and it is offered to users  
on a subscription basis. With this service and while on an existing  
phone call, you can use additional menu options when a new  
caller rings you.  
DirectLinkTM — If you have accessory handsets on your system,  
you can use two handsets as 2-way radios.  
Global Settings — Apply to registered handsets and the base.  
If you change something under the global menu, you change it  
for all registered handsets and the base. Only one handset can  
change global settings at a time, and you have to make sure the  
phone is not currently being used.  
Standby — The handset or the base is not in use. No line has  
been activated. No dial tone is present.  
Station — Any handset or the base.  
Talk — A telephone line has been activated on the handset or the  
base, enabling a dial tone.  
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Call waiting  
Conference call  
Controls & Functions  
55  
59  
12  
Index  
A
Accessory handsets  
Answering a call  
Answering machine  
Message alert  
Recording a  
36  
50  
69  
D
Date and time  
Dial mode  
30  
29  
63  
22  
61  
75, 83  
DirectLink  
Displays and icons  
Do Not Disturb  
conversation  
81  
78  
76, 80  
69  
Reviewing messages  
Screening calls  
Setting up  
Turning on and off  
Voice memo  
E
Earpiece volume  
Entering text  
34  
28  
77  
82  
F
FCC statement  
Finding handsets  
Four way function key  
8
58  
26  
When away from home 84  
Any key answer  
Auto talk  
48  
48  
G
B
Greeting  
Deleting  
Recording  
Selecting  
Banner  
45  
18  
73  
71  
72  
Battery  
Power backup battery  
for the base  
Belt clip  
20  
21  
H
Hanging up  
Headset  
Hold  
50  
21  
59  
C
Caller ID  
52  
CIDCW (Caller ID on  
Call Waiting)  
CWDX (Call Waiting  
Deluxe)  
Deleting Caller ID  
numbers  
31, 52  
31, 56  
54  
I
Important safety  
instructions  
Installation  
Intercom  
10  
14  
64  
68  
Making a call  
Inuse line setup  
from a record  
Storing a record in  
the phonebook  
Talking Caller ID  
Using the list  
54  
K
Key touch tone  
32  
42  
52  
53  
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Making a call  
from a record  
L
57  
Language  
For display  
Storing a record in  
the phonebook  
Using the list  
Registering handset  
Resetting handsets  
Ringer  
30  
42  
57  
36, 90  
37, 90  
For answering machine 71  
LCD contrast  
Low battery alert  
33  
18  
M
Making a call  
Message alert  
Muting the microphone  
Muting the ringer  
49  
75, 83  
62  
Personal ring  
Tone  
Volume  
40, 47  
46  
34  
65  
61  
Room/Baby monitor  
O
S
Out of range  
68  
Screening calls  
Security code  
Seven-digit dialing  
Soft key  
Speaker volume  
Speed dial  
76, 80  
77  
P
67  
25  
34  
Personal identification  
number (PIN)  
77  
40, 47  
37  
Personal ring  
Phonebook  
41, 51  
Copying entries  
Creating a new entry  
Deleting entries  
Editing an entry  
Finding an entry  
Group (Base only)  
Making a call from the  
phonebook  
Storing a Caller ID  
record  
44  
39  
43  
42  
T
T-Coil  
35  
66  
60  
68  
Tone dialing switch over  
Transferring a call  
Traveling out of range  
41  
40, 45  
W
Wall mounting the base  
Warranty  
16  
96  
50  
42  
Storing a redial number 42  
Privacy mode  
62  
R
Recording a call  
Recording a voice memo  
Redial  
81  
82  
57  
58  
Deleting a record  
ꢇꢂ  
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Beyond the Basics  
Memo  
ꢇꢃ  
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This product is warranted by RadioShack against manufacturing defects in  
material and workmanship under normal use for one (1) year from the date of  
purchase from RadioShack company-owned stores and authorized RadioShack  
franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO  
EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN  
DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY  
OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH  
RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY  
BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH  
OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING  
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT  
OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF  
RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or  
the exclusion or limitation of incidental or consequential damages, so the above  
limitations or exclusions may not apply to you. In the event of a product defect during  
the warranty period, take the product and the RadioShack sales receipt as proof  
of purchase date to any RadioShack store. RadioShack will, at its option, unless  
otherwise provided by law: (a) correct the defect by product repair without charge for  
parts and labor; (b) replace the product with one of the same or similar design; or (c)  
refund the purchase price. All replaced parts and products, and products on which a  
refund is made, become the property of RadioShack. New or reconditioned parts and  
products may be used in the performance of warranty service. Repaired or replaced  
parts and products are warranted for the remainder of the original warranty period.  
You will be charged for repair or replacement of the product made after the expiration  
of the warranty period. This warranty does not cover: (a) damage or failure caused by  
or attributable to acts of God, abuse, accident, misuse, improper or abnormal usage,  
failure to follow instructions, improper installation or maintenance, alteration, lightning  
or other incidence of excess voltage or current; (b) any repairs other than those  
provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses  
or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f)  
costs of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which  
vary from state to state.  
RadioShack Customer Relations, 300 RadioShack Circle, Fort Worth, TX 76102-1964  
UPZZ01799ZZ(0)  
43-5862  
04A06  
Printed in China  
©2006. RadioShack Corporation.  
All rights reserved. RadioShack and RadioShack.com are  
trademarks used by RadioShack Corporation.  
DirectLink is a registered  
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trademark of Uniden Corporation.  

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