1675 MacArthur Blvd., Costa Mesa, CA 92626 USA
Main Number (714) 743-6175 or toll free (800) 854-4079
Customer Service (714) 957-7250 or toll free (800) 772-2834
NAC-100 Network Audio Controller User Manual
NAC-100-BK
NAC-100-WH
TD-000270-00 rev.A
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Introduction
Congratulations and thank you for your purchase of this professional network audio controller. To get the most from your investment, we
recommend you review all the information provided in this User Manual.
The NAC-100 is a network audio controller allowing the system designer to create custom, graphical user interfaces using
QSControl.net™ Venue Manager version 3.1 (or higher) systems. Bridging the gap between simple switch closure or potentiometer
controls on one hand and sophisticated (and expensive) touch panel or computer-hosted control on the other, the NAC-100 will be at home
in hospitality, convention, transportation, entertainment, worship and educational facilities. The NAC-100 operates via PoE (Power Over
Ethernet, not included). Wiring consists of a single CAT-5 cable terminating to an RJ45 connector.
Creation of the custom, graphical user interfaces is accomplished within the Venue Manager environment where the system designer can
add Screens and Control Items. Each Screen can be thought of a menu of Control Items. Each Control Item can be used for recalling
Global Presets, screen navigation, and/or assigning the Rotary to Masters (Masters are created in Venue Manager and allow the system
designer to control various parameters of any number of audio channels). Operation and screen navigation are accomplished by means of
five push-buttons arranged in an intuitive left/right, up/down configuration plus a rotary encoder. When multiple NAC-100 controllers
control a single system, changes made from one unit will be reflected on the displays of others. For applications in which room diagrams,
corporate logos or other graphical elements are desired, the NAC-100 can support up to 15, full-screen bitmap images. Graphics and text
are displayed on a 3.5 inch (8.9 cm), backlit, color display with 320 x 240 pixel resolution. Chassis colors are available in black (NAC-
100-BK) or white (NAC-100-WH), and the NAC-100 may be mounted directly to a wall surface.
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NAC Features
•
•
•
•
•
Easily create intuitive user interfaces from within QSControl.net™ Venue Manager software.
Capable of displaying custom bitmapped graphics
16-bit, 3.5 inch (8.9 cm), backlit graphics display
Five navigation / push buttons and rotary encoder
Simple, single-wire connection using PoE (Power Over Ethernet)
Unpacking
There are no special unpacking precautions. However, it is recommended to keep the original packing material for reuse in the rare event
that service be required. If service is required and the original packing material is not available, ensure that the unit is adequately protected
for shipment (strong box of appropriate size, sufficient packing material to prevent load-shifting or impact damage) or call QSC’s
Technical Services Department for packing material and a carton.
What is included in the carton:
Item
Description
NAC-100
Quantity
1
2
3
1
1
1
Hardware Manual (this document)
QSControl.net Software CD
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Mounting
The rear panel of the unit includes holes conforming to the hole patterns of numerous domestic and international electrical boxes.
Actual Size
ESD Warning
- Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic components are
improperly handled and can result in complete or intermittent failures.
- Always follow ESD-prevention procedures when removing the rear panel. Handle the NAC-100 by the outer edges of the chassis,
avoiding contact with the circuit board and components at all times. When inserting or removing the cable limit contact to plastic surfaces.
When mounting the rear panel ensure that the remaining hardware is placed with caution, avoiding static-causing surfaces such as carpeted
floors, plastic, and packing foam.
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Computer Requirements & Software Installation
Installing QSControl.net is relatively simple. All that is necessary is to choose the folder where the program is to be stored (the default
setting is acceptable for most applications). It is recommended the system meet the following minimum requirements:
1- IBM PC compatible computer with a Pentium 4 processor.
2- Processor speed of 1.4 GHz (2 GHz or faster recommended for systems with 30 or more BASIS units).
3- 512 megabytes of RAM (1 gigabyte recommended for systems with 30 or more BASIS units).
4- Hard drive with at least 500 MB of free space for the program and files you generate.
5- Display resolution of 1024 X 768, 16-bit color.
6- CD-ROM drive to install the software.
7- 10BaseT/100BaseTx network interface card
8- Windows XP Professional, XP Home, and Windows Vista operating systems. Windows 95, 98, 2000, NT4, and ME platforms are not
supported.
Note: If system is used for real-time adjustments and configuration of audio systems, it is recommended that all Windows Power Options
(located in the Windows Control Panel) features be disabled. Display, hard drive, system standby and hibernation settings should be set to
“Never”. This avoids waiting for the system to “wake-up” if adjustment is needed after an elapsed period of time.
To Install QSControl.net:
1- Start computer and start Windows.
2- If there are any programs running, please close them now. Be sure to leave Windows running.
3- Place the QSControl.net CD-ROM in the CD-ROM drive. It is also possible to select Start-Run and browse for the file named setup.exe
on the CD.
4- Click the Install QSControl.net button.
5- Follow the installation instructions on the screen.
To Uninstall QSControl.net:
1- Click the Start menu button and choose Settings/Control Panel.
2- Double-click the Add/Remove Program icon.
3- Select QSControl.net from the list, then click Add/Remove.
4- Click Yes to begin uninstalling QSControl.net.
Connections
1-Gently separate the NAC-100 from its rear panel using the side tabs.
2-Run the category-5 cable through the access hole in the center of the NAC-100.
3-Connect one end of a category-5 cable terminated with an RJ45 plug into the RJ45 receptacle on the circuit board of the NAC-100 by
inserting the RJ45 plug into the receptacle with the lock-tab oriented away from the circuit board. Push firmly until the connector locks
into place (usually an audible “click” can be heard).
4-Connect the other end to the appropriate QSControl.net network port. (See the Networking Diagrams included later in this manual.)
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Utility Navigation Map
During normal use the LCD navigation map will be defined by the user’s design created using QSControl.net. However, the UTILITY
SELECT MENU has a fixed navigation map.
To enter the UTILITY SELECT MENU, press and hold the Rotary Button, then simultaneously press the Blue Button. The user will be
prompted for the Admin/Utility Password. (The default password is qsc.)
Turn the Rotary to select individual letters in the password. Press the Rotary Wheel Button when the correct letter is displayed. Press the
Blue Key when the entire password has been entered. (The password should be completely represented by the “*” symbol before pressing
the Blue Key, e.g. “***”.) A letter may not be changed after it has been entered. If an error is made, press the Blue Key to begin entering
the password from the beginning.
NETWORK SETUP UTILITY
UTILITY SELECT MENU
Network Setup
Security Access
LCD Contrast Adjust
Basis Connection Status
System Information
Reboot/Restart
SYSTEM INFORMATION
NAC-100 Name:
Firmware Version:
Serial Number:
IP Address:
__.__.__.__
__.__.__.__
Subnet Mask:
Restore Factory Default
SECURITY ACCESS
REBOOT / RESTART
All Control Items Unlocked
System will now reboot...
CONTRAST ADJUST
Contrast:
RESTORE DEFAULT
-- Caution!!—
This will erase all screens
and bitmaps, replaced with
Factory default memory settings.
Press Blue Button To Start
BASIS CONNECT STATUS
Basis Index:
IP Address:
Status:
Name:
Model:
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Utility Select Menu Descriptions
TOP MENU
UTILITY SELECT MENU
Network Setup
Security Access
Use this sub menu to configure the NAC-100 on the network.
Use this sub menu to disable/re-enable Control Password restrictions.
Use this sub menu to adjust the contrast of the NAC-100 LCD screen.
Use this sub menu to check the status of any Basis unit controlled by the NAC-100.
Use this sub menu to read the system information of the NAC-100.
Restarts the NAC-100.
LCD Contrast Adjust
Basis Connection Status
System Information
Reboot/Restart
Restore Factory Default
Restores factory defaults and restarts the NAC-100.
SUB MENUS
NETWORK SETUP UTILITY (Read/Write)
IP Address:
Subnet Mask:
The NAC-100 IP Address
The NAC-100 Subnet Mask
SECURITY ACCESS
All Control Items Unlocked
The default screen if none of the user configured Control Items are restricted using the
Control Password.
-or-
Press Blue Key
To Disable Security
↓
All Control Items Unlocked
-or-
This option disables Control Password restrictions for all Control Items.
Control Password restrictions have been disabled for all Control Items.
Press Blue Key
To Re-enable Security
↓
This screen appears if user access passwords have been previously disabled.
This option will re-enable Control Password restrictions for all Control Items.
All Control Items Locked
Control Password restrictions have been re-enabled for all Control Items.
CONTRAST ADJUST
Contrast:
Range of 1-10, with 10 being the brightest.
BASIS CONNECT STATUS (Read Only)
Basis Index:
IP Address:
Status:
Basis Index – Change this number to view each of the Basis units controlled by the NAC-100.
Basis IP Address
Connection Status
Basis Name
Name:
Model:
Basis Model
SYSTEM INFORMATION (Read Only)
NAC-100 Name:
Firmware Version:
The name of the NAC-100
Current Firmware Version
Serial Number
Serial Number:
REBOOT / RESTART
System will now reboot…
RESTORE DEFAULT
--Caution!!--
This will erase all screens
and bitmaps, replaced with
factory default memory settings
Press Blue Button to Start
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Passwords
There are two passwords on the NAC-100, one for Utility Select Menu, and one for Control Items.
The Admin/Utility Password allows access to the Utility Select Menu. (Change password in QSControl.net by clicking the Admin/Utility
Password button on the edit screen for the NAC-100.)
The Control Password limits access to specified Control Items during normal use. (Change password in QSControl.net by clicking the
Control Password button on the edit screen for the NAC-100.)
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Getting Started
This section outlines one of the simpler methods of getting familiar with NAC-100 and the QSControl.net Venue Manager
software. The goal of this procedure is to get your computer and the NAC-100 connected and communicating and the Venue
Manager software installed and running. After the software is installed and running, refer to the Venue Manager’s help file
for all software related operation/issues. Note: The default password for the NAC-100 is “qsc” (no quotes, lower case).
1- Turn off the computer.
2- Use one of the Network Diagrams illustrated previously in this manual to connect the NAC-100 to the network.
3- Verify that the NAC-100 has turned on. (The NAC-100 will turn on when it has been properly connected to any PoE
compliant switch or PoE injector.) Enter the UTILITY SELECT MENU. (Press and hold the Rotary Button, then
simultaneously press the Blue Button. The default password is qsc.) Navigate to the Network Setup sub menu. Make a note
of the IP Address. In steps 11 and on, you will need to change the IP address of the NAC-100 or your PC.
4- Turn on the PC and start Windows.
5- Place the QSControl.net CD-ROM in your CD-ROM drive. The install wizard should start. If not, you can also select
Start-Run and browse for the file named setup.exe from the CD.
6- The installer queries the computer for available drive space and other information. If the required MDAC library
(Microsoft) files are not already on the computer, the library files are installed. You must accept the Microsoft software
agreement in order to install the MDAC library. It may be necessary to reboot the computer after library installation.
7- At the prompt for “Client/Server” selection, keep both Client and Server selected. This will be appropriate for general use.
8- When prompted “Select Installation Folder”, specify the installation directory or accept the default location.
9- Reboot only if your computer prompts you to do so.
10- Click the on Start button on the lower left corner of your screen. Select Settings from the menu, followed by Network
Connections on the sub-menu. Select Local Area Connection, and view its properties (click Properties button). Select the
Internet Protocol (TCP/IP) option and view its properties. You will see an entry field for the IP address. Decide whether you
want to change the IP address of your computer to be similar to that of the NAC-100 (easiest if you have many BASIS units)
or if you want to change the IP address of your NAC-100 to be similar to that of the computer. This is a network management
decision.
11- Change the IP address of the NAC-100 (or computer) to be compatible with that of the computer (or NAC-100).
Typically, this is done by making the IP address of one of the devices 1 digit different in the last octet (group of digits in IP
address). If changing the computer’s settings, write down the current values, in case you want to revert later.
12- The subnet mask address should be exactly the same for both the computer and the BASIS. The Gateway address should
not be altered as it is not used.
13- After you are satisfied with all of your settings, close all open windows and start the Venue Manager program. Select
Start, Programs, QSControl.net, Venue Manager.
14- The login screen should open. The default password is “qsc” (lower case, no quotation marks). Select “Logon to Local
Computer” and click OK.
15-The QSControl.net Venue Manager window will open.
16- Go to Design Mode by pressing Ctrl+D or by selecting System from the menu and selecting Go To Design Mode. Then
select System from the menu and select Discover and Map Devices. The Discover and Map Devices window will open.
Click the Start Searching the Network… button. If your computer has multiple VLANs a window will open allowing you
which VLANs to broadcast discovery messages on. Select your NAC-100 from the Discovered Unmapped Network Devices
list and click on the Add selected unmapped devices to design… button. Your NAC-100 should appear in the Design Devices
list. Click OK. The Enter Device Password… window will open, enter “qsc” (lower case, no quotation marks). The device
should now appear in your Inventory. To change the properties on the NAC-100, right click on the device in the Inventory
and select Device Properties…
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17- If the NAC-100 does not show in the Inventory, check the cable connections, verify IP addresses are set correctly, verify
Subnet masks are set correctly, and verify PoE is properly applied to the NAC-100.
18- Double-Click on the NAC-100 in the Inventory. A view of applicable options will open.
19- Click on Help to access the software’s Help system. All software operation is covered in the on-line help file.
Operation of the NAC-100 is accomplished with the included QSControl.net Venue
Manager software. No software operation is covered in this hardware manual. After
installing your software, open the Help file and follow its recommendations. The
software Help file includes the most recent information available for your NAC-100.
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Resetting the NAC-100
Resetting the NAC-100 should only be performed as a last resort.
To reset the NAC-100, cycle the power.
-Remove the cover of NAC-100 to access the RJ45 jack, located on the circuit board of the NAC-100.
-Unplug the Ethernet cable from the RJ45 jack. (Screen will turn off.)
-Reconnect the Ethernet cable to the RJ45 jack. (NAC-100 will reboot.)
-Immediately, press and hold the Rotary Wheel Button and the Blue Button until the NAC-100 has rebooted.
The NAC-100 should boot up to the UTILITY PASSWORD screen.
-Enter the password. (The default password is qsc.)
-In the UTILITY SELECT MENU, use the Down Arrow to scroll down to the Restore Factory Default option.
-Press the Blue Button to select Restore Factory Default option.
-Press the Blue Button again to restore default settings
Telnet Access
Utility/Diagnostic Functions can be accessed via Telnet. The Microsoft Telnet application is a Windows program. Consult
Windows documentation for Telnet information.
Basic procedure for opening a Telnet session on a Windows PC:
1- To open the Telnet session- Click START, select RUN, in the textbox provided type “Telnet” followed by a space, then
the IP address of the NAC-100 with which communication is desired. Click OK.
2- If the address entered was correct and network communications with the NAC-100 are successful, the Telnet session
should open.
3- Telnet options include:
Connection Password
To establish network communication with an NAC-100 from Venue Manager a connection password is required. This
password can be changed via the telnet menu displayed above (The factory default password is qsc).
If you forget the Connection Password, start a telnet session and select "Change QSControl/Network Access Password" from
the main menu. Then press the Enter key when prompted to enter the current password. You can now contact QSC and give
them the Password Key that will appear directly below the "Password entry failed" warning to obtain you current password.
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Specifications
Preliminary Specifications:
Display 3.5”(8.9cm); backlit, 16-bit color LCD; 320 x 240 pixels: CSTN
Controls 5 x push buttons, 1 x rotary encoder
Software Compatibility Requires QSControl.net Venue Manager version 3.1 or higher
Dimensions (HWD)
Power Requirements
5.2”(13.2 cm) x 5”(12.7 cm) x 1.6” (4 cm)
Compliant with IEEE 802.3af-2003, works with any PoE compliant switch or PoE injector
Power consumption, 3 W, Class 1 Device
ABS with UV protection additive, available in black (NAC-100-BK) or white (NAC-100-WH)
Construction
Dimensions
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How to Contact QSC Audio Products
Mailing address:
QSC Audio Products, Inc.
1675 Mac Arthur Boulevard
Costa Mesa, CA 92626-1468 USA
Telephone Numbers:
Main Number
(714) 754-6175
(714) 957-7100 or toll free (USA only) (800) 854-4079
(714) 957-7150 or toll free (USA only) (800) 772-2834
Sales & Marketing
Customer Service
Facsimile Number:
Sales & Marketing FAX
Customer Service FAX
(714) 754-6174
(714) 754-6173
World Wide Web:
E-mail:
Warranty (USA only; see your dealer or distributor for other countries)
Disclaimer
QSC Audio Products, Inc. is not liable for any damage to amplifiers or any other equipment that is
caused by negligence or improper installation and/or use of this loudspeaker product.
QSC Audio Products 3 Year Limited Warranty
QSC Audio Products, Inc. (“QSC”) guarantees its products to be free from defective material and / or
workmanship for a period of three (3) years from date of sale, and will replace defective parts and repair
malfunctioning products under this warranty when the defect occurs under normal installation and use –
provided the unit is returned to our factory or one of our authorized service stations via prepaid
transportation with a copy of proof of purchase (i.e., sales receipt).This warranty provides that the
examination of the return product must indicate, in our judgment, a manufacturing defect. This warranty
does not extend to any product which has been subjected to misuse, neglect, accident, improper
installation, or where the date code has been removed or defaced. QSC shall not be liable for incidental
and/or consequential damages. This warranty gives you specific legal rights. This limited warranty is
freely transfer-able during the term of the warranty period.
Customer may have additional rights, which vary from state to state.
In the event that this product was manufactured for export and sale outside of the United States or its
territories, then this limited warranty shall not apply. Removal of the serial number on this product, or
purchase of this product from an unauthorized dealer, will void this limited warranty.
Periodically, this warranty is updated. To obtain the most recent version of QSC’s warranty statement,
1675 Mac Arthur Blvd, Costa Mesa, CA, 92626 USA
Main Number (714) 754-6175 or toll free (USA only) (800) 854-4079
Customer Service (714) 957-7150 or toll free (USA only) (800) 772-2834
© Copyright 2007, QSC Audio Products, Inc.
QSC® is a registered trademark of QSC Audio Products, Inc.
“QSC” and the QSC logo are registered with the US Patent and Trademark Office
All trademarks are the property of their respective owners.
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