Q Logic Computer Hardware QLE2360 User Guide

S i m p l i f y  
Q
QLE2360/2362 User’s Guide  
2-Gbps Fibre Channel to PCI Express  
Host Bus Adapters  
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Table of Contents  
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QLE2360/2362 User’s Guide  
2-Gbps Fibre Channel to PCI Express Host Bus Adapters  
Q
Tables  
Table  
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Section 1  
Introduction  
1.1  
How to Use this Guide  
The SANblade QLogic host bus adapters (HBAs) supported in this document are  
described in the following paragraphs; they are collectively referred to as the  
QLE2360/2362 HBA unless otherwise noted.  
QLE2360 (single channel, half size, full-height bracket, optical media)  
QLE2362 (dual channel, half size, full-height bracket, optical media)  
The QLE2360/2362 is a PCI Express to Fibre Channel optical media host adapter.  
First, install the QLE2360/2362 HBA according to the directions in the hardware  
installation section (see section 2). Please refer to the software driver Readme files  
for software installation instructions.  
1.2  
General Description  
Thank you for selecting the QLE2360/2362 Fibre Channel (FC) HBA. The  
QLE2360/2362 HBA is an intelligent, high-performance adapter designed for  
high-end systems. The intelligence and performance are derived from the ISP2322  
FC Controller, making the QLE2360/2362 HBA a leading-edge host adapter. The  
ISP2322 combines a powerful RISC processor, a Fibre Channel protocol manager  
(FPM) with one or more 2-Gb Fibre Channel transceivers, and a peripheral  
component interconnect-extended (PCI-X) local bus interface. The QLE2360/2362  
HBA supports all FC peripherals that support private loop direct attach (PLDA) and  
fabric loop attach (FLA). Installation of the QLE2360/2362 HBA is quick and easy.  
The QLE2360/2362 HBA is a single-slot PCI Express bus expansion board that  
interfaces a x4 (four-lane) PCI Express bus to two FC optical media buses. The  
QLE2360/2362 HBA supports one- and four-lane operations. One ISP2322 FC  
Controllersupportstwoindependentfibrechannelports.AnIntel41210PCIExpress  
to PCI-X bridge interfaces the ISP’s PCI-X bus to the host’s PCI Express bus.  
1.3  
What is Fibre Channel?  
Fibre Channel technology is outlined in the SCSI-3 Fibre Channel Protocol  
(SCSI-FCP) standard. Fibre Channel is a high-speed data transport technology  
used for mass storage and networking. It connects mainframes, super computers,  
workstations, storage devices, and servers.  
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1 – Introduction  
Technical Support  
Q
Fibre Channel supports data transfer rates up to 200 MBps half-duplex and  
400 MBps full-duplex on optical interfaces. The QLE2360/2362 HBA uses a  
multimode optical interface for intermediate distances (less than 500 meters at the  
data rate of 1 Gbps; less than 300 meters at the data rate of 2 Gbps).  
With its increased connectivity and performance, Fibre Channel is the I/O  
technology preferred and used by system designers.  
1.4  
Technical Support  
Customers should contact their authorized maintenance provider for technical  
supportoftheirQLogicHBAproducts. QLogic-directcustomersmaycontactQLogic  
Technical Support; others will be redirected to their authorized maintenance  
provider.  
Visit the QLogic support Web site listed in section 1.4.3 for the latest firmware and  
software updates.  
1.4.1  
Availability  
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard  
Time, Monday through Friday, excluding QLogic-observed holidays.  
1.4.2  
Training  
QLogic offers certification training for the technical professional for both the  
SANblade HBAs and the SANbox switches. From the training link at qlogic.com,  
you may choose Electronic-Based Training or schedule an intensive "hands-on"  
Certification course.  
Technical Certification courses include installation, maintenance and  
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live  
equipment, QLogic awards a certificate identifying the student as a Certified  
Professional. The training professionals at QLogic may be reached by email at  
1.4.3  
Contact Information  
Address:  
QLogic Corporation  
6321 Bury Drive  
Eden Prairie, Minnesota 55346  
USA  
Telephone:  
+1 952-932-4040  
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1 – Introduction  
Technical Support  
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Fax:  
+1 952-932-4018  
Email:  
Technical Service  
Technical Training  
HBA Support Web Site:  
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Part I  
Hardware  
This part of the QLE2360/2362 User’s Guide describes the host bus adapters  
(HBAs) and how to install and configure them. Section 3 contains troubleshooting  
information.  
HBA  
Section  
QLE2360/2362  
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I – Hardware  
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Notes  
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Section 2  
QLE2360/2362  
2.1  
QLE2360/2362 HBA Components  
Figure 2-1 identifies the QLE2360/2362 HBA components referenced throughout  
this section. The J2 transceiver and associated LED is only for the dual channel  
QLE2362. The QLE2360 is single channel; it uses only one of these transceivers.  
Each QLE2360/2362 HBA has a unique serial number; its location on the HBA is  
noted in figure 2-1. Take a minute to write down the serial number of the  
QLE2360/2362 HBA.  
LED1  
TRANSCEIVERS  
ISP CHIP  
J1  
J2  
INTEL 41210  
LED2  
BRIDGE CHIP  
SERIAL NUMBER  
BRACKET  
Figure 2-1. QLE2360/2362 HBA Layout  
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2 – QLE2360/2362  
Installation in the Computer  
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2.1.1  
LEDs  
Figure 2-2 identifies and describes the activity of the QLE2360/2362 HBA LEDs.  
The red LED on the bracket is not used. For more information about the beacon  
LED activity, see the SANsurfer FC HBA Managers User’s Guide (FS0054601-00).  
RED LED  
AMBER LED  
GREEN LED  
Activity  
Green LED  
Amber LED  
Red LED  
Off  
Power Off  
Off  
On  
Off  
Off  
J1 CONNECTOR LEDs  
PowerOn(Before  
Firmware Init)  
Off  
J1 CONNECTOR  
Online, 1Gb/s link  
established  
One flash  
every 4 Sec.  
Off  
On  
Off  
On  
Off  
Off  
Off  
Off  
Off  
On  
J2 CONNECTOR  
1Gb/s activity  
One flash  
every 4 Sec.  
J2 CONNECTOR LEDs  
GREEN LED  
Online, 2Gb/s link  
established  
Two flash  
every 4 Sec.  
AMBER LED  
RED LED  
2Gb/s activity  
Two flash  
every 4 Sec.  
Power On (After  
Firmware Init  
and/or Loss of  
Sync)  
On  
Firmware Error  
Beacon  
Error Code  
Flash  
Error Code  
Flash  
On  
Flash  
Figure 2-2. QLE2360/2362 HBA LED Activity  
2.2  
Installation in the Computer  
Before you install the QLE2360/2362 HBA in your computer, you need the following:  
A screwdriver (usually a Phillips #1)  
One(QLE2360) or two(QLE2362) opticalmultimodecables withLC-styleduplex  
connectors  
CAUTION! The QLE2360/2362 HBA contains parts that can be damaged by ESD.  
Before handling the QLE2360/2362 HBA, use standard methods to  
discharge static electricity. Keep the QLE2360/2362 HBA in the  
antistatic bag until you are ready to install it. Place the HBA on the bag  
when you examine or configure it. Retain the bag for future use.  
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Installation in the Computer  
Q
Perform the following steps to install the QLE2360/2362 HBA in your PC:  
1. Check the motherboard and make any configuration changes necessary to  
accommodate the QLE2360/2362 HBA.  
2. Power down the peripherals, then the computer.  
3. Remove the computer cover and save the screws.  
4. Choose any PCI Express bus slot (x4 or higher).  
NOTE: If you select a slot higher than x4 lane width, make sure that the slot  
supports x4 or x1 lane widths. The PC may contain PCI and PCI-X  
slots as well as PCI Express slots. Refer to the PC manufacturer’s  
instructions to determine the correct slot type.  
5. Remove the slot cover for the slot in which you will install the QLE2360/2362  
HBA.  
6. Place the QLE2360/2362 HBA into the slot. Carefully press the HBA into the  
slot until it seats firmly.  
7. Secure the QLE2360/2362 HBA to the chassis. Follow the PC manufacturer’s  
instructions.  
8. Connecttheappropriatecablefromthedevicestothecorrespondingconnector.  
9. Carefully reinstall the computer cover. Insert and tighten the computer cover  
screws.  
10. Power up all external FC devices, then power up the PC and observe the  
monitor. The BIOS is disabled by default. Consequently, the devices attached  
to the QLE2360/2362 HBA are not identified. For example:  
QLogic Corporation  
QLE23xx PCI Fibre Channel ROM BIOS Version x.xx  
Copyright (C)QLogicCorporation 2000-2003All rights reserved.  
Press <CTRL-Q> for Fast!UTIL  
BIOS for Adapter 0 is disabled  
ROM BIOS not installed  
NOTE:  
Enable the BIOS only if the boot device is attached to the  
QLE2360/2362 HBA. This allows the system to boot faster.  
If the information displayed on your monitor is correct, congratulations! You have  
successfully installed the QLE2360/2362 HBA in your computer.  
See the appropriate section for detailed instructions on how to install the software  
drivers.  
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Specifications  
Q
If the information displayed is not correct and you have checked the QLE2360/2362  
HBA’s configuration, see section 3 for troubleshooting information.  
2.2.1  
Installation Help  
If your system has an IDE hard disk, it may be assigned device number 80, which  
is the boot device. If your system does not have an IDE hard disk, a parallel SCSI  
host bus adapter, or a RAID adapter, the first bootable FC hard disk configured (the  
one with the lowest ID) is assigned device number 80 and becomes the boot device.  
The QLE2360/2362 HBA BIOS must be enabled if the boot device is connected to  
the QLE2360/2362 HBA.  
If you have a selectable boot BIOS and want to boot to an FC hard disk, set the  
motherboard BIOS parameters to None or Not Installed. The ROM BIOS on the  
QLE2360/2362 HBA automatically configures the FC peripherals.  
Some new system BIOS’ support selectable boot, which supersedes the  
QLE2360/2362 HBA BIOS selectable boot setting. Select the QLE2360/2362 HBA  
FC hard disk in the system BIOS to boot from an FC hard disk attached to the  
QLE2360/2362 HBA.  
2.3  
Specifications  
Table 2-1 below defines the QLE2360/2362 specifications.  
Table 2-1. HBA Operating Environment and Specifications  
Host Bus Interface Specifications  
Bus interface  
2.5 GHz PCI Express x4  
Memory  
1-MB SRAM per port, 1-MB flash, and 4-Kb NVRAM  
Compliance  
PCI Express Base Specification rev. 1.0a, PCI Express Card  
Electromechanical Specification rev. 1.0, PCI Local Bus  
Specification rev. 2.3, PCI Bus Power Management Interface  
Specification revision. 1.1  
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Specifications  
Q
Table 2-1. HBA Operating Environment and Specifications  
Fibre Channel Specifications  
Data rate  
2/1 Gbps auto-negotiation (2.1240/1.0625 Gbps)  
Compliance  
Second Generation FC Generic Services Definition (FC-GS-2),  
Third Generation FC Generic Services Definition (FC-GS-3),  
FibreChannel-PhysicalandSignalingInterface(FC-PH), SCSI-3  
Fibre Channel Protocol (SCSI-FCP), Fibre Channel-Arbitrated  
Loop-2 (FC-AL-2), Fibre Channel-Private Loop Direct Attach  
Technical Report (FC-PLDA), RFC 2625 IP and APR Over Fibre  
Channel, Fibre Channel Framing and Signaling (FC-FS), SCSI-3  
Architecture Model (SAM), and SCSI-3 Controller Command Set  
Topology  
FCAL, FCAL-2, point to point, switched fabric (FL_Port and  
F_Port)  
Class of service Class 3 FC service  
Protocol  
SCSI-FCP, IP, FC-TAPE  
Buffer credits  
3 credits available per port (2,112 Byte frame payload)  
Physical Specifications  
Ports  
One (QLE2360)  
Two (QLE2362)  
Media  
Multimode optic  
Optics  
Short wave laser  
Form factor  
Bracket size  
Connectors  
Half size: 16.76 cm×11.12 cm (6.6"×4.376")  
Standard size  
LC-style connectors that support non-OFC, multimode fibre optic  
cablingusingasmallformfactoropticaltransceivermodules(one  
in the QLE2360, two in the QLE2362)  
Environment and Equipment Specifications  
Airflow  
None required  
Operating: 0°C/32°F to 55°C/131°F. Storage: -20°C/-4°F to  
70°C/158°F  
Temperature  
Humidity  
Relative (non-condensing): 10% to 90%, Storage: 5% to 95%  
~8.5 W (QLE2360); ~11.5 W (QLE2362)  
Power  
dissipation  
Distance  
1 Gbps: 500 meters 50/125 µm fiber, 300 meters 62.5/125 µm  
fiber  
2 Gbps: 300 meters 50/125 µm fiber, 150 meters 62.5/125 µm  
fiber  
Cable  
50/125µm multimode fiber, 62.5/125 µm multimode fiber  
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Label  
Q
Table 2-1. HBA Operating Environment and Specifications  
Software  
SANsurfer® FC HBA Manager, SANsurfer® FC CLI  
Applications  
Operating  
Windows® Server2003; Windows 2000; Linux Red Hat AS 3.0;  
Linux SuSE SLES 8, 9; Novell NetWare 6.5  
systems  
HW platforms  
Flash utilities  
Boot support  
Compliance  
IA32 (x86), IEM64T  
Utilities for firmware, driver, boot code, and NVRAM  
BIOS  
SNIA HBA API V2, SMI-S, FC-SP/DH-CHAP, and FDMI  
2.4  
Label  
The transceiver on the QLE2360/2362 HBA is a Class I laser product. It complies  
with IEC 825-1 and FDA 21 CFR 1040.10 and 1040.11. The transceiver must be  
operated under recommended operating conditions.  
CLASS I LASER PRODUCT  
2.5  
Agency Certification  
The following sections contain a summary of the EMC/EMI test specifications  
performed on the QLE2360/2362 HBA (PX2410402-xx) to comply with radiated  
emission, radiated immunity and product safety standards.  
2.5.1  
EMI and EMC Requirements  
The QLE2360/2362 HBA conforms to the following requirements:  
FCC Part 15, Class A  
Radiated Emission  
Conducted Emission  
Class A  
Class A  
ICES-003 Class A  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numériqué de la classe A est conformé à la norme NMB-003 du  
Canada.  
CE Mark 89/336/EEC EMC Directive  
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Agency Certification  
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EN55022:1998/CISPR22:1997 Class A  
Radiated Emission  
Conducted Emission  
Class A  
Class A  
EN55024:1998  
Immunity Standards  
IEC61000-4-2 :2001  
IEC61000-4-3 :2002  
IEC61000-4-4 :2001  
IEC61000-4-5 :2001  
IEC61000-4-6 :2003  
ESD  
RF Electro Magnetic Field  
Fast Transient/Burst  
Fast Surge Common/Differential  
RF Conducted Susceptibility  
IEC61000-4-8 : 2001 Power Frequency Magnetic Filed  
IEC61000-4-11: 2001 Voltage Dips and Interrupt  
EN61000-3-2:2000  
Harmonic Current Emission  
EN61000-3-3:2001;A1:2001 Voltage Fluctuation and Flicker  
AS/NZS CISPR 22, Class A  
VCCI, Class A certified  
Korea MIC certified  
Korea MIC Class A E-G900-04-3176 (A)  
Product Name/ Model  
Certification holder  
Manufactured date  
PX2410402  
QLogic Corporation  
2004  
Manufacturer/Country of origin QLogic Corporation/USA  
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Agency Certification  
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Class  
User Information Guide  
A class equipment  
(Business purpose  
As this equipment has undergone EMC registration  
for business purpose, the seller and/or the buyer is  
info/telecommunications asked to beware of this point and in case a wrongful  
equipment)  
sale or purchase has been made, it is asked that a  
change to household use be made.  
CNS 13438 Class A  
This is a class A product. In domestic environment this product may cause  
radio interference in which case the user may be required to take adequate  
measures  
警告使用者:  
這是甲類的資訊產品, 在居住的環境中使用時 ,  
可能會造成射頻干擾, 在這種情況下,  
使用者會被要求採取某些適當的對策。  
2.5.2  
Product Safety Requirements  
UL, cUL  
UL60950  
CSA C22.2 No.60950  
Class 1 Laser Product per DHHS 21CFR  
73/23/EEC Low Voltage Directive  
TUV:  
EN60950-1:2001  
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Agency Certification  
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EN60825-1:1994+A1+A2  
EN60825-2:1994+A1  
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Agency Certification  
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2.5.3  
Laser Safety  
FDA Notice  
This product complies with DHHS Rules 21CFR Chapter I,Subchapter J.  
This product has been designed and manufactured according to IEC60825-1  
on the safety label of laser product.  
Class 1 Laser Product  
Appareil A Laser De Classe 1  
Laser Klasse 1 Nach IEC 60825-1  
Luokan 1 Laserlaite  
Caution—Class 1 laser radiation when open  
Do not view directly with optical instruments  
Attention—Radiation laser de classe 1  
Ne pas regarder directement avec des instruments optiques  
Vorsicht—Laserstrahlung der Klasse 1 bei geöffneter Abdeckung  
Direktes Ansehen mit optischen Instrumenten vermeiden  
Varoitus—Luokan 1 lasersäteilyä, kun laite on auki  
Älä katso suoraan laitteeseen käyttämällä optisia instrumentteja  
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Agency Certification  
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Notes  
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Agency Certification  
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Section 3  
Troubleshooting  
3.1  
Problems After Installation  
There are three basic types of installation problems that can cause your  
QLE2360/2362 HBA to function incorrectly: hardware problems, system  
configuration problems, and Fibre Channel problems. The following section  
provides itemized checklists to help you determine why your QLE2360/2362 HBA  
is not functioning.  
3.2  
Hardware Problem Checklist  
Are all of the circuit cards installed securely in the system?  
Are all of the cables securely connected to the correct connectors? Be sure that  
the FC cables that attach from the QLE2360/2362 HBA connectors to the device  
are connected correctly. For example, the optical transmit connector on the  
QLE2360/2362 HBA must be connected to the optical receive connector on the  
device. Some connectors require a firm push to ensure proper seating. An easy  
way to check for correct seating is to switch the connectors on either the  
QLE2360/2362 HBA or the device, then restart your system. If the BIOS is  
enabled, devices attached to the QLE2360/2362 HBA are displayed on the  
screen.  
IstheQLE2360/2362HBAinstalledcorrectlyinthePCIExpressslot(x4orhigher  
lane width)? If you select a slot higher than x4, make sure that the slot supports  
x4 or x1. Is it seated firmly in the slot? The PC may contain PCI and PCI-X slots  
as well as PCI Express slots. Refer to the PC manufacturer’s instructions to  
determine the correct slot type.  
Check for interference due to nonstandard PCI connectors.  
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3 – Troubleshooting  
System Configuration Problem Checklist  
Q
3.3  
System Configuration Problem Checklist  
Check the motherboard for proper configuration (see the appropriate installation  
section for more information.  
Check the documentation supplied with your computer, or contact your computer  
dealer to determine if your motherboard requires special configuration.  
3.4  
Fibre Channel Problem Checklist  
Were all of the FC devices powered up before you powered up the PC?  
Check that all cables are properly connected.  
Have you configured your RAID controller using the utilities provided by the  
manufacturer?  
Some Fibre Channel switches support zoning. Make sure that your switch is  
configured correctly.  
MakesurethatdataratesettingontheQLE2360/2362matchesthetargetdevice.  
For example, if the QLE2360/2362 is set to 2 Gb, set the target device to 2 Gb.  
If you are using a RAID box, modify the following settings in Fast!UTIL:  
Login Retry Count = 60  
Port Down Retry Count = 60  
Execution Throttle = 100  
3.5  
Troubleshooting  
The QLogic knowledge database contains troubleshooting information for the  
QLogic SANblade HBAs. Access the database from the QLogic website at:  
3-2  
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