Psion Teklogix Laptop netpad Win CE 41 User Manual

netpad

Win CE 4.1

User Manual

January 28, 2003 P/N A6122 0013 0001 Rev A

ISO 9001 Certified

Quality Management System

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Return-To-Factory Warranty

Psion Teklogix warrants a return-to-factory warranty for a period of one year. In

some regions, the warranty exceeds this period. Please contact your local Psion

Teklogix office for details. For a list of offices, please refer to Appendix A: “Support

Services And Worldwide Offices”. The warranty on Psion Teklogix manufactured

equipment does not extend to any product that has been tampered with, altered, or

repaired by any person other than an employee of an authorized Psion Teklogix

service organization. See Psion Teklogix terms and conditions of sale for full details.

Service

When requesting service, please provide information concerning the nature of the

failure and the manner in which the equipment was used when the failure occurred.

Type, model, and serial number should also be provided. Before returning any

products to the factory, call the Customer Services Group for a Return

Authorization number.

Support Services

Psion Teklogix provides a complete range of product support services to its

customers. For detailed information, please refer to Appendix A: “Support Services

And Worldwide Offices”.

Disclaimer

Every effort has been made to make this material complete, accurate, and up-to-

date. Psion Teklogix Inc. reserves the right to make changes without notice and shall

not be responsible for any damages, including but not limited to consequential

damages, caused by reliance on the material presented, including but not limited to

typographical errors.

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T A BLE OF C O NTENTS

Approvals a nd S a fety S u m m a ry . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1 : Introduction

1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.2 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.3 Applications Installed On The netpad . . . . . . . . . . . . . . . . . . 4

1.3.1 About ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . 4

1.4 Caring For The netpad . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.5 Additional Programs And Third Party Applications . . . . . . . . . . . 7

C h apter 2: G e tting S t arted

2.1 Features Of The netpad . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.2 Preparing The netpad For Use . . . . . . . . . . . . . . . . . . . . . .1 2

2.2.1 Fitting The Antenna . . . . . . . . . . . . . . . . . . . . . . .1 2

2.2.2 Use Of The Soft Belt Holster . . . . . . . . . . . . . . . . . .1 3

2.2.3 Power Management . . . . . . . . . . . . . . . . . . . . . . .1 4

2.2.3.1 Fitting The Battery . . . . . . . . . . . . . . . . . . .1 4

2.2.3.2 Charging The netpad Battery Pack. . . . . . . . . . .1 5

2.2.3.3 How Do I Check The Battery Power? . . . . . . . . .1 5

2.2.3.4 Changing Battery Packs . . . . . . . . . . . . . . . .1 5

2.2.3.5 Prolonging Battery Life . . . . . . . . . . . . . . . .1 6

2.2.3.6 Internal Backup Battery . . . . . . . . . . . . . . . .1 6

2.2.4 Multimedia Cards . . . . . . . . . . . . . . . . . . . . . . . .16

2.2.4.1 Inserting And Removing An MMC . . . . . . . . . .16

2.2.5 Installing And Removing The SIM Card . . . . . . . . . . . .17

2.2.5.1 Inserting The SIM Card . . . . . . . . . . . . . . . .18

2.2.5.2 Removing The SIM Card . . . . . . . . . . . . . . .19

2.3 Turning On And Off . . . . . . . . . . . . . . . . . . . . . . . . . . .20

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Contents

2.4 Finding And Using The Stylus . . . . . . . . . . . . . . . . . . . . . 20

2.5 The Screen, Command Icons, And Toolbar . . . . . . . . . . . . . . . 21

2.6 How To Reset The netpad . . . . . . . . . . . . . . . . . . . . . . . . 21

2.7 The Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.8 First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.8.1 Navigating Between Files And Folders. . . . . . . . . . . . . 24

2.8.2 Starting Programs . . . . . . . . . . . . . . . . . . . . . . . . 24

2.8.3 Programs And Files. . . . . . . . . . . . . . . . . . . . . . . 25

2.8.4 Entering Information . . . . . . . . . . . . . . . . . . . . . . 25

2.8.5 Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . 26

2.8.6 Using Dialogues . . . . . . . . . . . . . . . . . . . . . . . . 26

2.8.6.1 Dialogue Buttons . . . . . . . . . . . . . . . . . . . 27

2.8.7 Copying Information Between Programs. . . . . . . . . . . . 27

C h apter 3: D o cking S t ation

3.1 Using The Docking Station . . . . . . . . . . . . . . . . . . . . . . . 31

3.1.1 Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.1.2 Communications Setting s . . . . . . . . . . . . . . . . . . . . 3 2

C h apter 4: C o nfiguring T h e ne t p ad

4.1 Things To Do First. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

4.1.1 Screen Rotation . . . . . . . . . . . . . . . . . . . . . . . . . 35

4.1.2 Entering Owner and Password Information . . . . . . . . . . 36

4.1.3 Setting The Time, Date And Time Zone . . . . . . . . . . . . 36

4.2 Things To Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

4.2.1 Setting Up ActiveSync . . . . . . . . . . . . . . . . . . . . . 37

4.2.1.1 Partnership s . . . . . . . . . . . . . . . . . . . . . . 3 8

4.2.1.2 Connecting With Infrared (IrDA). . . . . . . . . . . 39

4.2.1.3 Connecting With Ethernet (802.11) . . . . . . . . . 39

4.2.2 Connecting netpad To The PC Using ActiveSync . . . . . . . 40

4.2.3 Backing Up To Multimedia Cards . . . . . . . . . . . . . . . 40

4.2.4 Exploring The Control Panel . . . . . . . . . . . . . . . . . . 41

4.2.5 Securing Your Information . . . . . . . . . . . . . . . . . . . 42

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Contents

C h apter 5: F i les, F olders, and Progra m s

5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

5.2 Moving Around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

5.3 Opening Files, Folders And Programs . . . . . . . . . . . . . . . . . .4 5

5.4 Closing Programs/Files . . . . . . . . . . . . . . . . . . . . . . . . . .4 6

5.5 Creating New Folder s . . . . . . . . . . . . . . . . . . . . . . . . . . .4 6

5.5.1 Creating New File s . . . . . . . . . . . . . . . . . . . . . . . .4 7

5.6 Start Menu - Documents . . . . . . . . . . . . . . . . . . . . . . . . .47

5.7 Changing File Attributes . . . . . . . . . . . . . . . . . . . . . . . . .47

5.8 Managing Folder s . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 8

5.9 Checking Memory Use . . . . . . . . . . . . . . . . . . . . . . . . . .4 9

5.9.1 What Happens When Memory Is Full? . . . . . . . . . . . . .4 9

5.9.2 Additional Memory And Programs . . . . . . . . . . . . . . .5 0

C h apter 6: C o nnec t ing netpad T o A P C

6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3

6.2 Using ActiveSyn c . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3

6.3 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4

6.3.1 Where Can I Find More Help? . . . . . . . . . . . . . . . . . .5 4

6.3.2 Tips On Using ActiveSync Help . . . . . . . . . . . . . . . . .5 4

6.4 Working With Your Files . . . . . . . . . . . . . . . . . . . . . . . . .5 5

6.4.1 Looking At Files On Y o ur netpad . . . . . . . . . . . . . . . .5 5

6.4.2 Copying A File Using Drag And Drop. . . . . . . . . . . . . .5 5

6.4.3 Copying A File Using Copy And Paste . . . . . . . . . . . . .5 6

6.4.4 Opening netpad Files From Y o ur PC. . . . . . . . . . . . . . .5 7

6.5 Backing Up Y o ur netpad With ActiveSyn c . . . . . . . . . . . . . . . .5 7

6.5.1 Performing Y o ur First Backup . . . . . . . . . . . . . . . . . .5 7

6.5.2 Performing Regular Backups . . . . . . . . . . . . . . . . . .58

6.6 Synchronizing Your netpad . . . . . . . . . . . . . . . . . . . . . . . .58

6.6.1 What Is Synchronization? . . . . . . . . . . . . . . . . . . . .58

6.6.2 Synchronizing Your netpad . . . . . . . . . . . . . . . . . . .58

6.6.2.1 Creating The Partnership. . . . . . . . . . . . . . . .59

6.6.3 Using An Existing Partnership . . . . . . . . . . . . . . . . . .61

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Contents

C h apter 7: C o nfiguring C o mmunica t ions

7.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

7.2 802.11 Radio Configuration . . . . . . . . . . . . . . . . . . . . . . . 65

7.3 GSM/GPRS Modem Configuration . . . . . . . . . . . . . . . . . . . 68

7.4 Internet And E-Mail Settings . . . . . . . . . . . . . . . . . . . . . . 75

7.4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

7.4.1.1 Using The Internet On netpad . . . . . . . . . . . . 75

7.4.1.2 Using E-mail On netpad . . . . . . . . . . . . . . . 75

7.4.1.3 Types Of E-mail Account. . . . . . . . . . . . . . . 76

7.4.1.4 If Y o u Don’t Have An Internet/E-mail Account . . . 77

7.4.1.5 Glossary Of Terms . . . . . . . . . . . . . . . . . . 78

7.4.2 Setting Up Y o ur netpad . . . . . . . . . . . . . . . . . . . . . 78

7.4.2.1 How To Use Internet Explorer/Inbox. . . . . . . . . 78

7.4.2.2 Getting Help . . . . . . . . . . . . . . . . . . . . . 79

7.4.2.3 What Information Do I Need? . . . . . . . . . . . . 79

7.4.3 Setting Up E-mail On netpad . . . . . . . . . . . . . . . . . . 81

7.4.3.1 Connecting The Modem . . . . . . . . . . . . . . . 81

7.4.3.2 Setting Up Dialling . . . . . . . . . . . . . . . . . . 82

7.4.3.3 Setting Up The Internet Service . . . . . . . . . . . 83

7.4.3.4 Setting Up The Modem. . . . . . . . . . . . . . . . 83

7.4.3.5 Setting Up The E-mail Program . . . . . . . . . . . 84

C h apter 8: netpad A c cessories

8.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

8.2 Accessory Product List . . . . . . . . . . . . . . . . . . . . . . . . . 87

8.3 The In-vehicle Docking Station . . . . . . . . . . . . . . . . . . . . . 90

Chapter 9: T r oubleshooting the netpad

9.1 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . 93

9.1.1 Times Aren’t Correct In The Time Program . . . . . . . . . . 93

9.1.2 If You Forget Your Password . . . . . . . . . . . . . . . . . . 93

9.1.3 The netpad Doesn’t Turn On/Off . . . . . . . . . . . . . . . . 93

9.1.4 How To Reset The netpad . . . . . . . . . . . . . . . . . . . 94

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Contents

9.1.5 Can’t Place The netpad In The Docking Statio n . . . . . . . . .9 5

9.2 ActiveSync Connection Problems

Using Windows95/98/NT 4.0 . . . . . . . . . . . . . . . . . . . . . . .9 5

9.2.1 Tips When Installing ActiveSync . . . . . . . . . . . . . . . .96

9.2.2 Basic Troubleshooting For Your netpad . . . . . . . . . . . . .97

9.2.3 Basic Troubleshooting For Y o ur PC . . . . . . . . . . . . . . .9 7

9.2.4 Device Conflicts . . . . . . . . . . . . . . . . . . . . . . . . .9 8

9.2.5 Fax/Modem On COM 1/2/3/4 . . . . . . . . . . . . . . . . . 100

9.2.6 Temp Folder . . . . . . . . . . . . . . . . . . . . . . . . . . 101

9.3 Troubleshooting ActiveSync

Synchronization Problems . . . . . . . . . . . . . . . . . . . . . . . 103

9.3.1 Basic Troubleshooting For Synchronization Problems . . . . 103

9.3.2 Other Things To Try . . . . . . . . . . . . . . . . . . . . . . 104

Appendic es

Appendix A : S u pport S e r v i ces A n d W o rld w i de O f fices

A.1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

A.2 Product Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

A.3 WorldWide Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

A.4 Worldwide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I

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APPROVALS AND SAFETY SUMMARY

DECLARATION OF CONFORMITY

Product:

netpad 1000 Series with Serial Docking Station

Application of Council Directives:

EMC Directive: 89/336/EEC

Low Voltage Directive: 73/23/EEC

Conformity Declared to Standards:

EN 55022: 1998; Class B;

EN 55024: 1998;

EN 61000-4-2; ±4kV CD; ±8kV AD

EN 61000-4-3; 3V/m, 80-1000 MHz, 900 MHz

EN 61000-4-4; ±1kV Power lines

EN 61000-4-5; ±2kV Common;

±1kV Differential mode

EN 61000-4-6; 3V_RMS, 150 kHz-80 MHz

EN 61000-4-11; AC Mains Ports

EN 61000-3-2; EN 61000-3-3

EN 60950: 1992 + A1 + A2 + A3 + A4 + A11

Manufacturer:

PSION TEKLOGIX INC.

2100 Meadowvale Blvd.

Mississauga, Ontario; Canada L5N 7J9

Year of Manufacture:

2002

Manufacturer’s Address in the

European Community:

PSION TEKLOGIX S.A.

La Duranne; 135 Rue Rene Descartes

BP 421000

13591 Aix-En-Provence

Cedex 3; France

Type of Equipment:

Equipment Class:

Information Technology Equipment

Commercial and Light Industrial

Psion Teklogix Inc. Ontario

Manufacturer:

Legal Representative in Europe:

Psion Teklogix S.A. France

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Approvals And Safety Summary

DECLARATION OF CONFORMITY

Product:

netpad 3000 Series with Serial Docking Station

Application of Council Directives:

EMC Directive: 89/336/EEC

Low Voltage Directive: 73/23/EEC

Conformity Declared to Standards:

EN 55022: 1998; Class B;

EN 55024: 1998;

EN 61000-4-2; ±4kV CD; ±8kV AD

EN 61000-4-3; 3V/m, 80-1000 MHz, 900 MHz

EN 61000-4-4; ±1kV Power lines

EN 61000-4-5; ±2kV Common;

±1kV Differential mode

EN 61000-4-6; 3V_RMS, 150 kHz-80 MHz

EN 61000-4-11; AC Mains Ports

EN 61000-3-2; EN 61000-3-3

EN 60950: 1992 + A1 + A2 + A3 + A4 + A11

EN 60825-1, AM.2: 2001; Laser Safety

Manufacturer:

PSION TEKLOGIX INC.

2100 Meadowvale Blvd.

Mississauga, Ontario; Canada L5N 7J9

Year of Manufacture:

2002

Manufacturer’s Address in the

European Community:

PSION TEKLOGIX S.A.

La Duranne; 135 Rue Rene Descartes

BP 421000

13591 Aix-En-Provence

Cedex 3; France

Type of Equipment:

Equipment Class:

Information Technology Equipment

Commercial and Light Industrial

Psion Teklogix Inc. Ontario

Manufacturer:

Legal Representative in Europe:

Psion Teklogix S.A. France

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Approvals And Safety Summary

FCC INFORMATION FOR THE USA

FCC DECLARATION OF CONFORMITY (DOC)

Applicant’s Name & Address:

PSION TEKLOGIX

2100 Meadowvale Blvd.

Mississauga, Ontario, Canada L5N 7J9

Telephone No.: (905) 813-9900

US Representative’s Name & Address: Psion Teklogix Corp.

1810 Airport Exchange Blvd., Suite 500

Erlanger, Kentucky, 41018, USA

Telephone No.: (859) 371-6006

Equipment Type/ Environment Use:

Trade Name / Model No.:

Year of Manufacture:

Computing Devices for Home and Office Use

netpad

2002

Standard(s) to which Conformity is Declared:

The netpad and Serial Docking Station, supplied by Psion Teklogix, has been tested and

found to comply with FCC PART 15, SUBPART B - UNINTENTIONAL RADIA-

TORS, CLASS B COMPUTING DEVICES FOR HOME & OFFICE USE.

Applicant:

Psion Teklogix Inc.

Mississauga, Ontario, Canada

Legal Representative in US:

Psion Teklogix Corp.

Erlanger, Kentucky, USA

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Approvals And Safety Summary

CE MARKING

When used in a residential, commercial or light industrial environment the prod-

uct and its approved UK and European peripherals fulfill all requirements for

CE marking.

R&TTE DIRECTIVE 1999/5/EC

This equipment complies with the essential requirements of EU Directive

1999/5/EC (Declaration available: www.psionteklogix.com).

Cet équipement est conforme aux principales caractéristiques définies dans la

Directive européenne RTTE 1999/5/CE. (Déclaration disponible sur le site:

www.psionteklogix.com).

Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie

(1999/5/EG). (Den Wortlaut der Richtlinie finden Sie unter:

www.psionteklogix.com).

Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea

R&TTE 1999/5/CE. (Dichiarazione disponibile sul sito: www.psionteklogix.com).

Este equipo cumple los requisitos principales de la Directiva 1995/5/CE de la UE,

“Equipos de Terminales de Radio y Telecomunicaciones”. (Declaración disponible

en: www.psionteklogix.com).

Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parla-

mento Europeu e do Conselho (Directiva RTT). (Declaração disponível no

endereço: www.psionteklogix.com).

Ο εξοπλισµός αυτός πληροί τις βασικές απαιτήσεις της κοινοτικής οδηγίας EU

R&TTE 1999/5/EΚ. (Η δήλωση συµµόρφωσης διατίθεται στη διεύθυνση:

www.psionteklogix.com)

Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betref-

fende radioapparatuur en telecommunicatie-eindapparatuur 199/5/EG. (verklaring

beschikbaar: www.psionteklogix.com).

Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og

teleterminaludstyr. (Erklæring findes på: www.psionteklogix.com).

Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet

(1999/5/EC) fra EU. (Erklæring finnes på: www.psionteklogix.com).

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Approvals And Safety Summary

Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrust-

ning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE).

(Förklaringen finns att läsa på: www.psionteklogix.com).

Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive

1999/5/EC) vaatimuksia. (Julkilausuma nähtävillä osoitteessa:

www.psionteklogix.com).

Use of the 802.11 netpad in France:

Owing to French Government restrictions, the French 802.11 netpad is limited

to indoor use. They may be used outdoors, on private property, only with prior

authorization from the French Ministry of Defense.

FCC INFORMATION TO THE USER

RADIO AND TELEVISION INTERFERENCE

This equipment radiates radio frequency energy and if not used properly—that is,

in strict accordance with the instructions in this manual—may cause interference to

radio communications and television reception. It has been tested and found to com-

ply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interfer-

ence that may cause undesired operation.

These limits are designed to provide reasonable protection against harmful interfer-

ence in a residential installation. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful inter-

ference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one

or more of the following measures:

•

Reorient or relocate the receiving antenna.

Increase the separation distance between the equipment and the receiver.

If you are using the equipment with a mains adaptor, plug it into an outlet

which is on a different circuit from that to which the receiver is connected.

•

Consult an experienced radio/TV technician for help.

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Approvals And Safety Summary

For customers in the USA, the following booklet prepared by the Federal Commu-

nications Commission may be of help: “How to Identify and Resolve Radio-TV

Interference Problems”. This booklet is available from the US Government Printing

Office, Washington, DC 20402 - Stock No 004-000-00345-4.

RADIO FREQUENCY EMISSIONS

Do not use in aircraft or hospitals. Some equipment in hospitals and aircraft are not

shielded from radio frequency energy. Do not use the netpad onboard aircraft, or in

hospitals, without first obtaining permission.

Do not use near pacemakers. The product may affect the operation of some medi-

cally implanted devices such as pacemakers, causing them to malfunction. Avoid

placing your product next to such devices. Keep a minimum distance of 15 cm

between the device and the product to reduce the risk of interference. If you have

any reason to suspect that interference is taking place, turn off the netpad and con-

tact your cardiologist for assistance.

Note: In August 1996 the Federal Communications Commission (FCC) of the

US adopted an updated safety standard for human exposure to radio fre-

quency energy emitted by FCC regulated transmitters. The design of this

product complies with the FCC guidelines and those standards.

To maintain compliance with the FCC RF exposure guidelines, if you

wear the netpad on your body, use the supplied or approved carrying

case, holster, or other body-worn accessory (see page 13 for details). If

you do not use a body-worn accessory, ensure the antenna is at least 1.5

cm from your body when transmitting. Use of non-approved accessories

may violate FCC RF exposure guidelines.

IMPORTANT SAFETY INSTRUCTIONS

This equipment was tested for FCC compliance under conditions that included the

use of shielded cables and connectors between it and the peripherals. It is important

that you use shielded cable and connectors to reduce the possibility of causing radio

and television interference. Shielded cables, suitable for the netpad, can be obtained

from an authorised Psion Teklogix dealer.

If the user modifies the equipment or its peripherals in any way, and these modifica-

tions are not approved by Psion Teklogix, the FCC may withdraw the user’s right to

operate the equipment.

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Approvals And Safety Summary

EMISSIONS INFORMATION FOR CANADA

This Class B digital apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement

sur le matériel brouilleur du Canada.

INFRARED DEVICE SAFETY

CLASS 1 LED PRODUCT

This product includes an Infrared device for transmitting and receiving files from

devices supporting the IrDA format. Although this invisible beam is not considered

harmful, and complies with EN60825-1 (IEC825-1), we recommend the following

precautions when the Infrared device is transmitting:

•

Do not stare into the Infrared beam.

Do not view directly with optical instruments.

No parts in the device may be serviced by the user.

INTEGRATED SCANNER SAFETY

For your own safety, it is critical that you comply with the warnings described in

“The Scanner” on page 23.

BATTERY SAFETY PRECAUTIONS

CAUTION!

Danger of explosion if a netpad battery is incorrectly handled, charged, disposed of

or replaced. Replace only with the same or equivalent type recommended by the

manufacturer. Dispose of used batteries according to the instructions described in

“Lithium-Ion Battery Safety Precautions” on page xiv. Carefully review all battery

safety issues listed in that section.

VORSICHT!

Explosiongefahr bei unsachgemäßem Austausch der Batterie Ersatz nur durch

denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ. Entsorgung

gebrauchter Batterien nach Angaben des Herstellers.

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Approvals And Safety Summary

LITHIUM-ION BATTERY SAFETY PRECAUTIONS

Do not store batteries at temperatures in excess of +60°C; the optimum storage tem-

perature for maximum battery life is +10°C to +35°C.

Important: It is critical that this safety information be reviewed and that all

warnings be strictly followed.

BATTERIES ARE CONSIDERED HAZARDOUS WASTE. Used batteries must

be disposed of in accordance with the manufacturer’s instructions, taken to an

appropriate local battery recycling facility, or returned to one of the following Psion

Teklogix offices for proper disposal.

Teklogix Inc.

Teklogix Corp.

Teklogix S.A.

2100 Meadowvale Blvd.

Mississauga, Ontario

Canada

1810 Airport Exchange Blvd.

Suite 500

Erlanger, Kentucky

USA 41018

Parc Club Du Golf-Bat 1.

13856 Aix-En-Provence

Cedex 3

L5N 7J9

France

Warning:

TO PREVENT the battery from leaking acid, generating heat or

exploding, adhere to the precautions listed below.

• Use only with the authorized Psion Teklogix power adaptor.

• Do not dispose of in fire.

• Do not incinerate or subject battery cells to temperatures in

excess of 100°C (212°F). Such treatment can vaporize the liquid

electrolyte causing cell rupture. Incineration may result in

harmful emissions or explosion.

• Do not charge, use or store batteries below -30º C (-22° F). Bat-

teries must be handled in accordance with all applicable state

and federal laws and regulations.

• The battery incorporates built-in safety devices. To ensure their

proper function, do not disassemble or alter any parts of the battery.

• Do not short-circuit the battery by directly connecting any of the

exposed terminals with metal objects such as wire. Do not trans-

port or store the battery together with metal objects such as neck-

laces, hair pins, etc.

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Approvals And Safety Summary

• Do not use or leave the battery near a heat source such as a fire

or heater.

• Do not immerse the battery in water.

• When charging, use the battery charger specifically designed for

the battery.

• Do not crush, puncture, open, dismantle, or otherwise mechani-

cally interfere with batteries.

• Do not directly solder the battery.

• Do not connect the battery to an electrical outlet, vehicle ciga-

rette lighter, etc.

• Do not put battery into a microwave oven or pressurized container.

• Do not use the battery in combination with primary batteries

(such as dry-cell batteries) or batteries of different capacities

or brands.

• Immediately remove the battery from the device or battery

charger and stop use if the battery gives off an odour, generates

heat, becomes discoloured or deformed, or in any way appears

abnormal during use.

• Do not continue charging the battery if it does not recharge

within the specified charge time.

• The battery may burst or ignite if the battery leaks. Always

ensure that it is away from any exposed flames.

• If a battery should leak, do not allow the contents to come into

contact with your skin or your eyes. If it does, wash immediately

with plenty of cold water and seek medical advice.

• Do not store the battery in extremely high temperatures (e.g., a

vehicle, strong direct sunlight, etc.). This may cause the battery

to overheat or ignite, and it may also reduce the performance

and service life of the battery.

• Do not use in areas where static electricity is greater than what

the manufacturer guarantees.

• Keep batteries out of reach of children.

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INTR ODUCT I O N

1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.2 Text Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.3 Applications Installed On The netpad . . . . . . . . . . . . . . . . . . . 4

1.3.1 About ActiveSync . . . . . . . . . . . . . . . . . . . . . . . 4

1.4 Caring For The netpad . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.5 Additional Programs And Third Party Applications. . . . . . . . . . . . 7

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Chapter 1: Introduction

About This Manual

1.1 About This Manual

This manual provides information on the operation and features of the Psion

Teklogix netpad. For additional information, refer to the netpad online help, or the

documentation supplied with the application you are using. The manual references

other user documents, where applicable.

Chapter 1: Introduction

provides an overview of this manual, netpad applications, including the PC con-

nectivity software, ActiveSync, and care of the netpad.

Chapter 2: Getting Started

describes the netpad features and how to get the netpad ready for use, including

installation of the antenna, MMC, and SIM card. Important battery installation

and use information is also detailed.

Chapter 3: Docking Station

details the use of the docking station.

Chapter 4: Configuring The netpad

provides instructions on configuring the netpad’s screen rotation, security and

Control Panel features. It also explains how to use ActiveSync to connect the

netpad to a PC serially, or through Infrared or radio communication. File trans-

fers, file synchronization and sending e-mail can all be done via ActiveSync.

Chapter 5: Files, Folders, and Programs

describes the netpad’s file manager and how to move around and manage the

information on your netpad.

Chapter 6: Connecting netpad T o A P C

explains how to use ActiveSync for file transfers, file synchronization and

sending e-mail.

Chapter 7: Configuring Communications

instructs on the configuration of GSM/GPRS and 802.11 radios, and the programs

Internet Explorer (the Internet browser) and Inbox (the e-mail application).

Chapter 8: netpad Accessories

describes the accessories that are available for the netpad, including the

Charging solutions, In-vehicle Docking station, and carrying cases.

Chapter 9: Troubleshooting the netpad

assists in the recognition and correction of problems that you may encounter

when operating the netpad and ActiveSync.

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Chapter 1: Introduction

Text Conventions

Appendix A: Support Services And Worldwide Offices

presents information for technical support, contacts and the Psion Teklogix

worldwide web address.

1.2 Text Conventions

Note: Notes highlight additional helpful information.

Important: These statements provide particularly important instructions or

additional information that is critical to the operation of the

computer and other equipment.

Warning:

These statements provide important information that may prevent

injury, damage to the equipment, or loss of data.

1.3 Applications Installed On The netpad

The netpad is capable of running a wide variety of applications but the ones

available on your particular netpad depend on the purpose for which the netpad is

provided. A number of standard applications exist and custom programs can be

installed easily.

The following standard programs are available:

•

Wordpad, a word processor for writing letters and other documents.

Inbox, for sending and receiving e-mail.

Internet Explorer, for browsing the World Wide Web.

Calculator, a calculator with general features.

1.3.1 About ActiveSync

The Microsoft PC connectivity software, ActiveSync, can be used to connect the

netpad to PCs running Windows 95/98/2000/ME or NT 4.0. By connecting the

netpad to a PC with a cable and running ActiveSync on the PC, you can:

•

View your netpad files from Windows Explorer by using the Mobile

Device icon in the PC’s My Computer window.

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Chapter 1: Introduction

Caring For The netpad

•

Drag and drop files between the netpad and the PC in the same way that

you would between PC drives, and they will be automatically converted to

the appropriate file format at the same time.

•

Synchronize e-mail and your address book on the netpad with the PC to

keep them in step with each other.

Back up your netpad files to the PC, then restore them from the PC to the

netpad again, if needed.

For detailed information, please refer to Chapter 6: “Connecting netpad To A PC”.

1.4 Caring For The netpad

Screen

When used with the approved stylus, the netpad screen is very resistant to wear and

impact and should last for a considerable time. Use of any object, other than the

approved stylus, may result in damage to the netpad screen.

To maintain the life of the netpad screen, keep the screen clean. To clean the screen:

switch off the netpad and use a soft, clean, dry cloth to gently wipe the screen. (If the

netpad is set to turn on automatically when the screen is tapped, you should turn this

preference off before cleaning the screen.)

Warning:

Under no circumstances use chemical solvents to clean the screen.

Charging

To avoid damage to the netpad or the netpad battery packs, use only Psion Teklogix

approved chargers and docking stations.

Backup Battery

The netpad has a rechargeable backup battery designed to retain data while the main

battery pack is charging or changed over.

The backup battery is trickle charged from the main battery pack and has a limited

lifespan. To maximize the life of the backup battery, avoid excessive discharging and

recharging of the backup battery by keeping the netpad battery pack fully charged.

Important: It both the main battery pack and the backup battery are allowed

to fully discharge, all user data held in RAM will be lost.

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Chapter 1: Introduction

Caring For The netpad

The backup battery is not user replaceable. If the backup battery requires replace-

ment the netpad must be returned to a Psion Teklogix approved service centre.

Drop Rating

The netpad is designed to survive being dropped on any face, onto concrete, from a

height of 1.5 m (5 ft.).

Dropping the netpad from greater heights or onto harder surfaces may result in

damage to the netpad.

IP Rating

The netpad is rated to IP67 and can survive submersion in water to a depth of 1 m

(3.3 ft.) for up to 30 minutes. Submersion below this depth or for longer periods

may result in damage to the netpad.

Operating Temperature

The netpad is designed to operate within the temperature limits of -20°C to +60°C

(-4°F to 140°F); and -20°C to +55°C (-4°F to 131°F) for scanner variants. Use of the

netpad outside of these temperature limits may reduce its life.

Avoid exposing the netpad to sudden changes in temperature, since such exposure

may result in damage.

Important: As a safety precaution, charging the netpad battery should be

limited to the temperature range: -20°C to +60°C (-4°F to 140°F);

and -20°C to +55°C (-4°F to 131°F) for scanner variants. Outside

of these limits, the safety circuits of the netpad battery pack will

not allow the battery to charge.

Storage Temperature

The netpad is designed to be stored within the temperature ranges of -25°C to +70°C

(-13°F to 158°F); and -25°C to +60°C (-13°F to 140°F) for scanner variants. Storage

of the netpad outside of these temperature limits may reduce its life.

To prolong the life of the netpad battery packs during normal storage, store the

netpad (and the battery pack) between +10°C and +35°C (+50°F and +95°F).

When storing the netpad for a long period of time, the main battery should be

removed and stored fully discharged.

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Chapter 1: Introduction

Additional Programs And Third Party Applications

Humidity

The netpad is designed to operate in humidity ranging from 0 to 95%. Use of the

netpad in environments with condensing humidity or humidity outside these limits

may result in damage to the netpad.

Magnetic Fields And Static Electricity

The magnet of the netpad speaker may corrupt data stored on magnetic media. Do

not keep the netpad next to credit cards or other magnetic media.

Avoid exposing the netpad to strong magnetic fields or static electricity. Such expo-

sure may cause loss of data or result in damage to the netpad.

Service

Do not attempt to dismantle the netpad. There are no user-serviceable parts inside,

and any attempt to dismantle the netpad will invalidate the warranty.

1.5 Additional Programs And Third Party Applications

Psion Teklogix has partnered with a number of companies to provide a suite of con-

nectivity and database tools for the netpad. Details are available on the Psion Tek-

logix Partner Program web site at: http://partners.psionteklogix.com/partners/.

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GETTING S T ARTED

2.1 Features Of The netpad . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.2 Preparing The netpad For Use . . . . . . . . . . . . . . . . . . . . . . .1 2

2.2.1 Fitting The Antenna . . . . . . . . . . . . . . . . . . . . . 12

2.2.2 Use Of The Soft Belt Holster . . . . . . . . . . . . . . . . 13

2.2.3 Power Management . . . . . . . . . . . . . . . . . . . . . 14

2.2.3.1 Fitting The Battery. . . . . . . . . . . . . . . . . . . 14

2.2.3.2 Charging The netpad Battery Pack . . . . . . . . . . 15

2.2.3.3 How Do I Check The Battery Power ?. . . . . . . . . 1 5

2.2.3.4 Changing Battery Packs . . . . . . . . . . . . . . . . 15

2.2.3.5 Prolonging Battery Life . . . . . . . . . . . . . . . . 16

2.2.3.6 Internal Backup Battery . . . . . . . . . . . . . . . . 16

2.2.4 Multimedia Cards . . . . . . . . . . . . . . . . . . . . . . 16

2.2.4.1 Inserting And Removing An MMC . . . . . . . . . . 16

2.2.5 Installing And Removing The SIM Card . . . . . . . . . . 17

2.2.5.1 Inserting The SIM Card . . . . . . . . . . . . . . . . 18

2.2.5.2 Removing The SIM Card . . . . . . . . . . . . . . . 19

2.3 Turning On And Off . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

2.4 Finding And Using The Stylus. . . . . . . . . . . . . . . . . . . . . . .2 0

2.5 The Screen, Command Icons, And Toolbar . . . . . . . . . . . . . . . .2 1

2.6 How To Reset The netpad . . . . . . . . . . . . . . . . . . . . . . . . .21

2.7 The Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

2.8 First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2.8.1 Navigating Between Files And Folders . . . . . . . . . . . 24

2.8.2 Starting Programs . . . . . . . . . . . . . . . . . . . . . . 24

2.8.3 Programs And Files . . . . . . . . . . . . . . . . . . . . . 25

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2.8.4 Entering Information . . . . . . . . . . . . . . . . . . . . . 25

2.8.5 Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . 26

2.8.6 Using Dialogues . . . . . . . . . . . . . . . . . . . . . . . 26

2.8.6.1 Dialogue Buttons. . . . . . . . . . . . . . . . . . . . 27

2.8.7 Copying Information Between Programs . . . . . . . . . . 27

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Chapter 2: Getting Started

Features Of The netpad

2.1 Features Of The netpad

This netpad is a Windows CE.Net OS-based mobile tablet computer with a

1/2 VGA touch-sensitive screen. netpad is lightweight, shock and water-resistant,

and designed for use in a wide range of business areas including field service, field

sales, transport, health care, hospitality, manufacturing and insurance. It is available

in variants with internal GSM/GPRS, 802.11b radios and scanners.

Figure 2.1 netpad Front

Figure 2.2 Back Of netpad

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Chapter 2: Getting Started

Preparing The netpad For Use

ScannerWindow

Figure 2.3 Scanner Location

2.2 Preparing The netpad For Use

2.2.1 Fitting The Antenna

Before using netpad units fitted with either the GPRS or 802.11 radio, the antenna

must be installed. The antenna should be installed as shown in Figure 2.4 below. To

install the antenna turn it counter clockwise; to remove the antenna turn it clockwise.

Figure 2.4 Antenna Insertion And Removal

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Chapter 2: Getting Started

Use Of The Soft Belt Holster

2.2.2 Use Of The Soft Belt Holster

Figure 2.5 Insertion Of netpad In Holster

Important: The netpad and holster have been tested to ensure compliance with

the latest FCC RF exposure guidelines. For continued compliance

when using the netpad and holster combination, the face shown

should be fitted against the body! The user must not modify the

holster in any way.

Figure 2.6 Holster Position On Body

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Chapter 2: Getting Started

Power Management

2.2.3 Power Management

The netpad is powered by a Lithium Ion rechargeable battery pack, which under

optimal operating conditions will provide power for a full shift. The netpad will

warn you when the main battery charge is low.

Note: How long your batteries last will depend upon how you use your netpad.

The netpad will use considerably more battery power when you are

recording sounds, have the brightness turned up, are using files stored on

a multimedia card, or are using Infrared.

You can take steps to help prolong your battery’s life:

•

Turn the screen brightness down.

Set automatic switch-off in the Power control panel.

Use files on the internal disk instead of an MMC, as the netpad requires

more power to write to the multimedia card.

The netpad can be powered from AC when used in the docking station (see page 31).

When the netpad is powered from the docking station, it will also charge the

battery pack.

2.2.3.1 Fitting The Battery

Before you can use the netpad you must fit the battery—slide it into place until it

clicks, as shown in Figure 2.7.

Important: Always switch off the netpad before removing the main battery.

Battery Contact Pins

Battery Pack

Direction of

Insertion

Battery

Latch

Figure 2.7 Battery Insertion

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Chapter 2: Getting Started

Power Management

Important: Take care when replacing batteries!

The netpad will warn you when its main battery is getting low, in

plenty of time to change/charge it. The backup battery is designed

to maintain the memory for several hours. However, prolonged reli-

ance on the backup battery does reduce its life.

2.2.3.2 Charging The netpad Battery Pack

To charge the battery, attach the battery pack to the netpad and place the complete

netpad in a netpad docking station (for instructions, please refer to page 31), or place

the battery in one of the optional battery chargers. The standard (850 mAH) netpad

battery will normally be fully charged within 2 to 2.5 hours (3 hours for a 1400

mAH battery pack).

2.2.3.3 How Do I Check The Battery Power?

To check the battery power, open the Battery icon from the Control Panel. The

Battery tab gives a brief description of the state of the main battery.

2.2.3.4 Changing Battery Packs

If you are using your netpad away from the charger and a spare battery pack is avail-

able, you can change batteries when the battery warning is displayed. To do this:

1. Switch the netpad off.

2. Press on the battery pack latch to remove it.

3. Push in the replacement battery pack.

Important: Always switch off the netpad before removing the main battery.

Never remove the battery from the netpad while it is in the

docking station. Never use a netpad without a battery in the

docking station.

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Chapter 2: Getting Started

Multimedia Cards

2.2.3.5 Prolonging Battery Life

When your netpad is switched off, it is on “standby” and will continue to use a small

amount of battery power. If you are going to leave your netpad switched off for a

long period of time, you are advised to back up your data beforehand because the

batteries will eventually run out.

Note: To check the battery power, open the Power icon from the Control Panel.

2.2.3.6 Internal Backup Battery

The netpad has a rechargeable backup battery designed to retain data while the main

battery pack is charging or changed over. The backup battery is trickle charged from

the main battery pack and has a limited lifespan. To maximize the life of the backup

battery, avoid excessive discharging and recharging of the backup battery by

keeping the netpad battery pack fully charged.

Important: If both the main battery pack and the backup battery are allowed

to fully discharge, all user data held in RAM will be lost.

The backup battery is not user replaceable. If the backup battery requires replace-

ment, the netpad must be returned to a Psion Teklogix approved service centre.

Important: If both the batteries run out of power you will lose all your infor-

mation on the internal disk.

2.2.4 Multimedia Cards

Multimedia cards (MMCs) are non-volatile memory cards, which fit into a dedi-

cated slot in the netpad and can be used to store application software and/or data.

The MMC slot is located on the right-hand side of the netpad (see Figure 2.8 on

page 17).

2.2.4.1 Inserting And Removing An MMC

•

Open the card slot door located on the side of the unit by sliding the retain-

ing latch. Push the MMC into place until it clicks. Close the door.

•

To remove an MMC, open the door and push the card. Store your MMC

safely, particularly if it contains valuable data.

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Chapter 2: Getting Started

Installing And Removing The SIM Card

Card Slot Door Latch

MMC Card

Reset

Button

Figure 2.8 MMC Slot Location

2.2.5 Installing And Removing The SIM Card

A netpad fitted with a GSM/GPRS radio requires a Subscriber Identity Module

(SIM) card installed in order for the netpad to access the GSM network. The SIM

card fits into a dedicated slot in the netpad. The SIM card slot is located behind the

Card Slot door on the right-hand side of the netpad; and is located below the Multi-

media card (MMC) slot (see Figure 2.9).

Orientation of netpad

(screen side up)

MMC

SIM Card

Card Slot Door

Figure 2.9 Location Of SIM Card And MMC

Important: The MMC slot and SIM card slot are located very close together.

When inserting or removing the SIM card be careful not to drop

the SIM card into the MMC slot.

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Chapter 2: Getting Started

Installing And Removing The SIM Card

2.2.5.1 Inserting The SIM Card

Warning:

To prevent damage to the SIM card, ensure that the netpad is

switched off and the battery removed before inserting the SIM card.

•

Remove the battery pack from the netpad.

Open the card slot door located on the side of the unit by sliding the retain-

ing latch.

•

Push the SIM card into place until it is fully inserted. Note the orientation of

the card, shown in Figure 2.10, with the notch of the card on the left, trailing

side. The cross-hatching on the card will be facing down.

Close the door.

MMC

SIM Card

Orientation of Card

(notched corner)

SIM Card Slot

Figure 2.10 Insertion Of SIM Card

Important: Ensure that the SIM card is inserted in the correct orientation as

shown. Once inserted, the SIM card can only be removed using a

pair of tweezers or long-nosed pliers.

If the SIM card is inserted incorrectly, the unit will not connect to

the GSM network. If the SIM card is inserted incorrectly, it must

be removed by following the instructions to remove the SIM card

(see “Removing The SIM Card” on page 19).

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Chapter 2: Getting Started

Installing And Removing The SIM Card

2.2.5.2 R e m ov i ng T h e S I M C a rd

Warning:

To prevent damage to the SIM card, ensure that the netpad

is switched off and the battery removed before removing the

SIM card.

•

Open the Card Slot door and grasp the card on the cross-hatch area (see

Figure 2.11), using the special removal tool supplied, a pair of tweezers, or

long-nosed pliers. Pull the card out carefully.

Cross-hatched Area of SIM Card

(grip here with pliers)

Orientation of netpad

(screen side down)

MMC

Figure 2.11 Removal Of SIM Card

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Chapter 2: Getting Started

Turning On And Off

2.3 Turning On And Off

To switch on:

press the On/Off button on the top.

Note: If the serial cable is connected to the PC and the netpad, the netpad will

automatically switch on when ActiveSync on the PC is searching for a

connection.

To switch off:

press the On/Off button to turn off the display. Press and hold to suspend the

netpad. You can switch off at any time. You do not have to save your informa-

tion first, as it is automatically saved for you. If you are working with a file on

the MMC, save the file before switching off the netpad and removing the card.

Note: If you do not use the netpad, it will automatically switch off after a few

minutes to save battery power. To continue using the netpad where you left

off, switch the netpad on again using the On/Off button. The power saving

options are available via the Control Panel. The automatic switch-off time

may have different settings, depending on whether the netpad is in the

docking station or not. The automatic switch-off can also be configured to

suspend or turn off the display.

2.4 Find ing A n d U s ing T he Stylus

The stylus is located in a holder at the right. To remove it, slide the stylus out of the

top of the netpad. To replace it, push it back in. Tap lightly on the screen using the

stylus. You can use your fingers to tap on the screen, though it is best to use the

stylus to avoid fingerprints or smudges on the screen. Do not tap the screen with any

object that has a sharp tip or you may damage the screen. Don’t use any type of ink

pen, as the ink may be impossible to remove. See “Caring For The netpad” on

page 5 for instructions on how to clean the screen.

You can usually tap on (“click on”) an item with the stylus to select or change it. For

example, you can:

•

Double-tap (or click) a program icon, to open a program.

Single-tap (or click) the soft keys, for “shortcuts” to system functions.

Tap-and-hold to right-click. Right-clicking can interrupt the functionality of

other tap-and-hold items, such as scrollbars.

Note: If the screen doesn’t respond to your taps, you may need to re-calibrate it.

You can do this by holding down the On/Off button for 3 seconds.

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Chapter 2: Getting Started

The Screen, Command Icons, And Toolbar

2.5 The Screen, Command Icons, And Toolbar

The netpad screen has a column of permanent “command icons” on the right-hand

side. Some of these are user-configurable via the Soft Keypad Settings icon in the

Control Panel.

From top to bottom, the defaults for these soft keys are:

Start Menu:

This icon is user-definable.Left-clicking displays the Control Panel.

Right-clicking displays the command shell.

Backlight control:

Left-clicking displays the Brightness/Contrast control panel. Right-

clicking is inactive.

Important: Battery life is considerably reduced when the brightness

is increased.

Explorer:

This icon is user-definable. Left-clicking displays the Windows

Explorer. Right-clicking displays Internet Explorer.

Keyboard:

Left-clicking displays the Software Input Panel (SIP), the on-screen

keyboard. Right-clicking is inactive.

System command icon:

Left-clicking displays the Start Menu. Right-clicking displays the Soft Keypad

Settings control panel.

2.6 How To Reset The netpad

If you find that you cannot exit a program normally, right-click on the taskbar and

select Task Manager from the context menu. Select the task that appears to be unre-

sponsive and click on the End Task button.

If this does not work, or if your netpad appears to have “locked up”, you can always

perform a “soft reset”. This should restart your netpad while preserving most of

your information. It is worth trying a soft reset if the keys on the netpad do not

appear to respond, or if the netpad appears to switch on and you are sure that the bat-

teries are good, but the screen is otherwise blank.

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Chapter 2: Getting Started

How To Reset The netpad

To perform a soft reset:

gently press the stylus onto the reset button. This is located inside the card slot

door cover to the side of the MMC slot.

MMC

SIM Card

Reset Button

Figure 2.12 Reset Button Location

Press the On/Off button to restart the netpad—you will hear two beeps during boot-

up to indicate the reset. After a soft reset, any changes to open files will be lost. Your

other files on the internal disk will almost always be safe. It is possible (although

unlikely) that performing a soft reset after a program failure may cause the netpad to

lose the information on the internal disk; it could even prevent the reset from

working at all. If this happens, you will have to perform a “hard reset”.

Important: A hard reset resets the netpad completely, and all information on

the internal disk will be lost.

To perform a hard reset:

1. Remove the netpad from the docking station (if applicable).

2. Remove the main battery.

3. Press and hold down the On/Off button (on the top of the unit).

4. While continuing to hold down the On/Off button, press and release the

Reset button.

5. Release the On/Off button.

6. Refit the battery into the netpad—the unit will power up and you will hear

one beep during boot-up.

Note: Hard resetting the netpad will delete the partnership on the netpad. You

may delete and re-create the partnership on the PC, or create another

partnership with a new name. Refer to ActiveSync’s online help for more

details on this operation.

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Chapter 2: Getting Started

The Scanner

2.7 The Scanner

Where fitted with a bar code scanner, the netpad may be used to read industry

standard bar codes. To scan a bar code, point the scanner window at the bar code,

ensuring that the scanner window is not obstructed and that you are between 5 cm (2

in) and 60 cm (24 in) from the bar code. Activate the scanner as instructed in the

software application’s operating instructions. The scanning beam should be ener-

gized until a successful decode is achieved or three seconds have elapsed.

ScannerWindow

Figure 2.13 Scanner Location

Warning:

For your own safety, it is critical that you comply with the

following warnings:

1.Do not look into the scanner window.

2.This product contains a laser scanner that emits less than 1.2 mW

average radiant power at a wavelength of 650 nm. This product

complies with 21 CFR 1040.10, 1040.11 and DIN EN 60825-1:

January 2001, and is classified as a Class 2 laser product.

3.CAUTION – Using controls or adjustments, or performing proce-

dures other than those specified herein may result in hazardous

radiation exposure.

4.CAUTION – The use of optical instruments with this product will

increase eye hazard.

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Chapter 2: Getting Started

First Steps

2.8 First Steps

When you first switch on the netpad, you will see the Calibration screen. You must

calibrate successfully to continue. After calibration, you will see the Time/Date

control panel. Input the correct time, date, and time zone information. Click the OK

button in Time/Date control panel to close and save your changes. You will then see

the Windows Desktop.

2.8.1 Navigating Between Files And Folders

•

Double-click on a folder icon to open that folder. Click on the X icon to

close it. Click on the Up Folder icon to move back up one level.

•

Click on a file to select it. Double-click to open it.

Up Folder

X icon

2.8.2 Starting Programs

When you open a file, the correct program for this file is started automatically. You

can also start programs by clicking on them from the Start Menu. You don’t have to

close one program before opening another. The taskbar displays all open applications.

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Chapter 2: Getting Started

Programs And Files

2.8.3 Programs And Files

To create a new file:

open the program, select the New command on the File menu and type in the

name for the new file (see “Entering Information”, below). The file will now be

created. You can start entering your information.

It is a good idea to keep related files together in a folder, to make the files easier to

find later.

2.8.4 Entering Information

You can enter information and complete tasks using the stylus or the on-screen

keyboard. The on-screen keyboard is displayed by clicking the Keyboard

soft key.

To move the keyboard, drag it by the title bar.

To display and set the keyboard preferences, go to the Control Panel and open the

Input Panel icon. Clicking on the Options button will let you set such preferences

as button size and special gestures for use with the keyboard.

Note: The on-screen keyboard is the netpad’s default keyboard. It is possible

that your netpad may have more than one keyboard, if you have third-

party software installed. To choose which keyboard to use, go to the Con-

trol Panel and click on the Input Panel icon. The dropdown menu will

show all available keyboards.

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Chapter 2: Getting Started

Using Menus

2.8.5 Using Menus

You can usually select a menu command to perform tasks.

•

Click on the menu you want to access from the menu bar.

Tap on the menu names and commands, or use the arrow keys to move

around the menus. Tap on commands marked with a

or press the right

arrow key to see further commands.

A menu command with three dots at the end means that selecting the command will

display a “dialogue” where you enter more information (see “Using Dialogues”,

below).

If a menu command is grey, it means that it’s not currently available; e.g. you cannot

Copy unless you have first selected something to copy.

2.8.6 Using Dialogues

A “dialogue” appears when you need to make selections and enter further informa-

tion. You can move between dialogue items by tapping on them, or using the up and

down arrow keys. Dialogues contain one or more of the following elements:

Textbox:

where you just type in your information. When you tap in the textbox, you will

need to open the on-screen keyboard to enter text.

Dropdown:

where you select from a number of options. You will see left and right arrows

around the current selection; you can change the selection by tapping on the

arrows, by pressing the left and right arrow keys, or by typing the first letter of

the option you want.

Checkbox:

where you make a choice between selecting an option or not selecting it. Just

tap on the checkbox, or press the left and right arrow keys to add or remove

a checkmark.

Radio buttons:

where you make one choice from a number of options. Just tap on an option, or

use the left and right arrow keys to make a selection.

If an item is grey, it is currently not available. For example, if you do not have a

transflective display, the Backlight On checkbox in Backlight Properties will be

greyed out.

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Chapter 2: Getting Started

Copying Information Between Programs

Some dialogues comprise a number of “pages”, each page has a “tab” at the top. Tap

on the tab, or move the highlight to the tab name, to go to that page. You can also

move a dialogue around the screen by holding the stylus on the dialogue title bar and

dragging it across the screen.

Tabs in dialogue page

Checkbox

Dropdown

2.8.6.1 Dialogue Buttons

Dialogues usually include standard buttons such as Ok and X. Some buttons have a

standard keypress equivalent:

•

Usually, you can tap the OK button or press the Enter key if you want to

save information and remove the dialogue.

Tap the Cancel button, the X button, or press the Esc key if you want to

close the dialogue without saving the information.

For dialogues that ask a question, you can tap the Yes button or press the Y

key for ‘yes’; tap the No button, press the N key, or press the Esc key for ‘no’.

2.8.7 Copying Information Between Programs

You can insert information created in one program into a different program.

For example, you may want to compose text in Wordpad before copying it into

an e-mail message in the Inbox. If you try to insert an object into a program that is

not designed to handle that type of object, you will be unable to Paste. Trying to

copy a file from Windows Explorer into a Wordpad document will not work because

Wordpad will keep the Paste option greyed out until it detects that text is ready to

be pasted.

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DOCKING S T AT I O N

3.1 Using The Docking Station . . . . . . . . . . . . . . . . . . . . . . . .31

3.1.1 Docking Station . . . . . . . . . . . . . . . . . . . . . . . 31

3.1.2 Communications Settings . . . . . . . . . . . . . . . . . . 32

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Chapter 3: Docking Station

Using The Docking Station

3.1 Using The Docking Station

This chapter describes the docking station. The docking station is used as a conve-

nient “drop-in” holder for the netpad, supplying power and communications through

the docking station connector.

3.1.1 Docking Station

The netpad docking station provides a permanently connected holder for the netpad.

The power jack is on the front and the serial communication sockets are situated at

the right of the docking station. The connector to the netpad faces upwards from the

middle of the station. This connector mates with the connector on the underside of

the netpad, and provides both power and serial communications.

Place the netpad in the docking station and it will begin charging.

Release Button

IR Ports

netpad Connectors

Communication Ports

Yellow LED indicates

communications

Red LED indicates charging/

Green LED indicates charged

Red LED indicates power

Power Jack

Figure 3.1 Docking Station Features

To insert the netpad into the docking station, align the two devices, and press down

on the netpad until the connection is made. To eject, press down on the release

button at the top of the docking station. The netpad will be pushed up and out of the

docking station.

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Chapter 3: Docking Station

Communications Settings

While the netpad is in the docking station, the communications port on the netpad can

still be used. The docking station communications port is available for convenience.

You can rotate the orientation of the docking station on its stand. Hold the top of the

docking station in one hand and the bottom in the other. Lift the top part to release it

and rotate through 90°. When you let go of the top part, it will click into place.

3.1.2 Communications Settings

When performing PC communications, it is necessary to define the communication

settings.

In the PC Connection icon in the Control Panel, verify that the checkbox that

allows connection to the desktop is checked.

•

Serial Port 3 specifies using the RS232 communications port on

the netpad.

Docking Station specifies using the RS232 communications port on the

docking station.

Infrared Port specifies using the IR port on the back of the netpad.

To change the connection type, click on the Change... button and select the connec-

tion from the dropdown list.

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CO NF I G UR I N G T H E NET P A D

4.1 Things To Do First . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 5

4.1.1 Screen Rotation . . . . . . . . . . . . . . . . . . . . . . . . .3 5

4.1.2 Entering Owner and Password Information . . . . . . . . . 36

4.1.3 Setting The Time, Date And Time Zon e . . . . . . . . . . . 3 6

4.2 Things To Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 7

4.2.1 Setting Up ActiveSyn c . . . . . . . . . . . . . . . . . . . . 3 7

4.2.1.1 Partnerships . . . . . . . . . . . . . . . . . . . . . . 38

4.2.1.2 Connecting With Infrared (IrDA) . . . . . . . . . . . 39

4.2.1.3 Connecting With Ethernet (802.11) . . . . . . . . . . 39

4.2.2 Connecting netpad To The PC Using ActiveSync . . . . . . 40

4.2.3 Backing Up To Multimedia Cards . . . . . . . . . . . . . . 40

4.2.4 Exploring The Control Panel . . . . . . . . . . . . . . . . 41

4.2.5 Securing Your Information. . . . . . . . . . . . . . . . . . 42

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Chapter 4: Configuring The netpad

Things To Do First

4.1 Things To Do First

This section describes what you may need to do to set up your netpad:

•

Customize the screen rotation of the netpad.

Enter owner information in the Owner control panel, so that your netpad

can be returned if you lose it.

•

Set a password for your machine, so that other people cannot access

your information.

Set the current time and date.

4.1.1 Screen Rotation

Screen rotation on the netpad is accessed from the Rotate icon

found on the

Windows taskbar. To rotate the screen, click on the Rotate icon. It will rotate the

screen in 90° increments.

Rotation is not fully supported by some programs. For instance, Windows Explorer

should be closed and re-opened after rotation, otherwise the scroll bars will not

redraw correctly.

In auto-hide mode, the taskbar may not be properly displayed after rotation. Menus

on icons in the system tray should not be activated before the screen is rotated.

Menus should be closed before rotation.

Warning:

Some applications do not support screen rotation and rotating the

screen may cause some programs to become difficult to use.

Some programs, such as Control Panel, may not support rotation

at all.

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Chapter 4: Configuring The netpad

Entering Owner and Password Information

4.1.2 Entering Owner and Password Information

It is a good idea to enter “owner information”, so that if the netpad is lost, it can be

returned when found:

1. Select the Owner icon from the Control Panel. Fill in all the fields on

the Identification tab. Click OK to save your information.

2. Select the Password icon from the Control Panel. Enter a password in

the first textbox and confirm it by typing it again in the second textbox.

The text will be displayed as an asterisk (*) for security.

3. Click Suspend if you want to display the password request screen

when switching the machine on after a suspend.

Click WarmBoot if you want to display the password request screen

only when the machine has been warm-booted.

4. Click OK to save your changes.

Note: The system password does not protect files stored on multimedia cards or

files copied to other machines. However, when connecting via ActiveSync

to a unit that is password protected, you will be asked to enter the pass-

word on the PC.

Important: Don’t forget your password! If you have forgotten the system pass-

word then you will have to reset the machine. All the files stored on

the internal disk will then be lost.

4.1.3 Setting The Time, Date And Time Zone

1. In the Control Panel, open the Date/Time icon. The Date/Time control

panel is also accessible by double-clicking on the system time in the

system tray.

2. You will see a dialogue in which you can set the time, date, and time

zone. Move the highlight in the date box by tapping on the correct date.

Use the arrow buttons to change month and year. In the Current Time

box, type in the time or use the up and down arrows to set the time.

3. Click on the OK button and the time and date are saved.

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Chapter 4: Configuring The netpad

Things To Do Next

4.2 Things To Do Next

This section gives a brief overview of what else you may want to do when you first

use your netpad.

4.2.1 Setting Up ActiveSync

ActiveSync allows you to connect the netpad to a PC serially, or through Infrared or

radio communication. File transfers, file synchronization and sending e-mail can all

be done via ActiveSync.

ActiveSync must be connected serially at least once before other connection types

are possible. To use ActiveSync with the netpad:

•

ActiveSync 3.5 should be installed on your PC.

Attach the netpad ActiveSync serial cable to the communications port on

your computer (usually COM1).

•

Attach the other end of the serial cable to the netpad port labelled RS-232.

On the netpad, go into the Control Panel and open PC Connection. Verify

that the checkbox is checked and that the unit will connect using Serial

Port 3.

•

On the PC, configure the Connection Settings in ActiveSync to use the

communications port to which you have attached the serial cable. The

ActiveSync icon in the system tray should be green and the arrows should

be rotating, indicating the PC is trying to establish a connection.

•

On the netpad, click on the Start button, then Programs, then ActiveSync,

and select direct from the ActiveSync menu. This should bring up a dia-

logue box indicating that the netpad is attempting to connect.

A successful connection will be indicated by a blue icon in the netpad’s

system tray. The netpad and the PC will also play sounds to indicate that

they are connected, if sound is enabled on the devices.

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Chapter 4: Configuring The netpad

Setting Up ActiveSync

4.2.1.1 Partnerships

There are two types of connection provided for by ActiveSync:

1. Guest - A guest connection allows file transfers. No synchronization is

performed. If the netpad is password protected, the password prompt

will appear when connecting as guest.

2. Partnership - A partnership connection allows for synchronization of

files, e-mail and other data. If the netpad is password protected, a pass-

word prompt will appear before allowing synchronization. It is neces-

sary to establish a partnership before trying to connect to ActiveSync

via Infrared (IrDA) or Ethernet.

3. To Disconnect - You can disconnect any ActiveSync connection by

double-clicking on the blue icon in the netpad’s system tray and select-

ing the Disconnect button from the dialogue

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Chapter 4: Configuring The netpad

Setting Up ActiveSync

4.2.1.2 Connecting With Infrared (IrDA)

To connect using ActiveSync via Infrared, a partnership must already be established

between the PC and the netpad (see “Creating The Partnership” on page 59).

1. On the PC, open ActiveSync and go to the Connection Settings

screen. The first checkbox concerns both serial and IrDA connections.

Set the dropdown to use the Infrared connection.

2. On the netpad, go into Control Panel and open PC Connection. Make

sure the checkbox is checked. Make sure it will connect using the Infra-

red Port. If this is not the case, click on the Change button and set the

dropdown to the correct connection type.

3. Align the IrDA port on the netpad with the IrDA port on the PC. Infra-

red requires a clear path between ports. Make sure nothing is blocking

the Infrared ports.

4. On the netpad, click on the Start button, then Programs, then Active-

Sync, and select direct from the ActiveSync menu.

4.2.1.3 Connecting With Ethernet (802.11)

To connect using ActiveSync via Ethernet, a partnership must already be established

between the PC and the netpad.

1. On the PC, open ActiveSync and look at the Connection Settings

screen. Uncheck all checkboxes except Ethernet.

2. On the netpad, go into Control Panel. Open Network and Dial-up

Connections. Open the Properties for the network connection by

double-clicking on the icon.

3. Click on the Name Servers tab and fill in the WINS information. If

your network does not have a WINS server, you must set this informa-

tion to use the IP of your PC. If you do not know this information,

please contact your system administrator.

4. Click on OK to save the network settings.

5. On the netpad, click on the Start button, then Programs, then Active-

Sync, and select wireless from the ActiveSync menu.

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Chapter 4: Configuring The netpad

Connecting netpad To The PC Using ActiveSync

Important: You must have a correctly configured access point to use 802.11

Ethernet to access your PC via ActiveSync. The PC and the

netpad must be on the same network, or networks that have access

to each other, for this to function correctly.

4.2.2 Connecting netpad To The PC Using ActiveSync

•

Connect the cable to the serial port on the netpad, and the other end to a

serial port at the back of the PC.

•

When you have installed ActiveSync on the PC, the ActiveSync icon will

appear in the PC’s system tray. For details on how to use ActiveSync, refer

to Chapter 6: “Connecting netpad To A PC” and see the ActiveSync online

help.

•

To connect to the netpad, set the Connection Settings in ActiveSync on the

PC to accept connections on the serial port (for further details refer to

“Setting Up ActiveSync” on page 37).

On the netpad, check PC Connections in Control Panel to verify that it is

set to allow connections, and that it is set to the correct port (usually Serial

Port 3).

On the netpad, click on the Start button, then Programs, then ActiveSync,

and select direct from the ActiveSync menu to initiate the connection. If a

dialogue does not appear on the netpad, the PC Connections are not set

correctly.

Backing Up To A PC

You can use ActiveSync to back up individual files, folders, or the netpad’s entire

disk to the PC. It is possible to configure ActiveSync to automatically back up the

netpad every time it synchronizes.

4.2.3 Backing Up To Multimedia Cards

You can back up individual files, individual folders or groups of files and folders to

a multimedia card fitted in the multimedia card (MMC) slot. To back up the files

and folders, copy them from the internal disk to a multimedia card using the Copy

and Paste commands in the System screen.

1. Select the files and folders you want to back up, then select the Copy

command from the Edit menu.

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Chapter 4: Configuring The netpad

Exploring The Control Panel

2. Set the current folder to be the Storage Card (i.e. the multimedia card).

3. Select the Paste command from the Edit menu.

Restoring Files From A Backup

To restore the files and folders on a multimedia card to your netpad, copy them from

the multimedia card to the internal disk in the same way as backing up. This time,

set the current folder to the Storage Card to select the files on the multimedia card,

then change it to a folder on the netpad to paste the copied files to the internal disk.

4.2.4 Exploring The Control Panel

To display the Control panel:

click on the Menu soft key, or select Control Panel from the Start, then Settings

menu.

Initially, Date/Time should already be set, and possibly Password and PC Connec-

tions as well.You may wish to change other settings later. Some of the other options

include:

•

Use the Regional Settings icon to change settings that may vary from

country to country, e.g. the currency and date formats.

•

Use the Power icon to control how and when the netpad switches on and

off. For example, you might like it to switch on when you click the screen,

and off when you haven’t used it for three minutes.

•

Use the Volume & Sound icon to control the sounds that the netpad makes

when you press navigation keys, click the screen and perform other actions.

Use the Backlight icon to change the screen contrast and brightness.

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Chapter 4: Configuring The netpad

Securing Your Information

•

Use the Keypad Assignments icon to specify how the navigational buttons act.

4.2.5 S e curing Y o ur Infor m a tion

There are no known problems with passing the netpad through airport security

machines and other X-rays.

There are several things that you can do to secure your files against other hazards.

•

To prevent accidental alterations to the contents of a file, the file can be

made “read-only”. For more information see Chapter 5: “Files, Folders,

and Programs”.

To prevent accidental loss of data, files should be backed up regularly (see

“Backing Up To Multimedia Cards” on page 40), in case they become cor-

rupted or are deleted accidentally.

•

To prevent unauthorized access to sensitive information, a password can be

set to restrict access to data files.

Enter owner information so that the netpad can be returned if it is lost. See

“Entering Owner and Password Information” on page 36.

Note: It is not possible for anyone to copy information from or to your machine

using Infrared, unless they are able to access its Infrared ‘Send’ and

‘Receive’ commands on the netpad.

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FILES, FO LDERS , A ND P R OGRA M S

5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

5.2 Moving Around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

5.3 Opening Files, Folders And Programs. . . . . . . . . . . . . . . . . . .4 5

5.4 Closing Programs/Files . . . . . . . . . . . . . . . . . . . . . . . . . .4 6

5.5 Creating New Folders . . . . . . . . . . . . . . . . . . . . . . . . . . .4 6

5.5.1 Creating New Files. . . . . . . . . . . . . . . . . . . . . . 47

5.6 Start Menu - Documents . . . . . . . . . . . . . . . . . . . . . . . . . .47

5.7 Changing File Attributes. . . . . . . . . . . . . . . . . . . . . . . . . .47

5.8 Managing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

5.9 Checking Memory Use . . . . . . . . . . . . . . . . . . . . . . . . . .49

5.9.1 What Happens When Memory Is Full? . . . . . . . . . . . 49

5.9.2 Additional Memory And Programs . . . . . . . . . . . . . 50

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Chapter 5: Files, Folders, and Programs

Introduction

5.1 Introduction

Windows Explorer is the netpad’s file manager. It is accessible by double-clicking

on the My Computer icon.

Note: When you turn the netpad on from a suspend, the programs that were pre-

viously open will still be open and will display on the screen. When you

turn on the netpad from a cold or warm boot, you will see the Desktop.

5.2 Moving Around

To move the highlight between the files and folders on the screen:

click on the names, or use the arrow keys. If there are more files in the folder

than can be displayed on screen, scroll the screen using the scroll bar.

To view the files on a multimedia card:

change the current folder by opening the My Computer folder and selecting the

Storage Card icon.

5.3 Opening Files, Folders And Programs

To open a file or folder in Windows Explorer:

double-click, or highlight it and press Enter. In most cases, if a program is

already running, opening a file associated with that program will open another

instance of that program.

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Chapter 5: Files, Folders, and Programs

Closing Programs/Files

To run a program:

Open the Start Menu by clicking on the Start button in the bottom left corner of

the screen. Click on Programs to display all the programs available. Click on

the name of the program you wish to run.

How can I see which programs are open?

The taskbar across the bottom of the screen displays buttons for programs that are

open. To switch between programs, click on the button in the taskbar.

5.4 ClosingPrograms/Files

To close the current folder:

tap on the X icon at the top left corner of the screen. When you close all open

folders, you will see the Desktop.

To close a file:

use the Close command on the File menu, in the program in which the file is

open.You will be prompted to save your changes.

You can also close files or programs by selecting the list of open files and programs

by using the X button in the upper right corner of any window.

5.5 Creating New Folders

You can keep documents in the My Documents folder under My Computer. It is pos-

sible to create a number of folders inside My Documents, in which to store all your

files to prevent the My Documents screen from becoming too full.

To create a new folder:

1. Move to the folder in which you wish to create the new folder.

2. Select the New folder command from the File menu, and type in the

folder name. You can also right-click on the blank space in a folder and

select New folder from the context menu.

You cannot use the following characters in a folder name: < > : / \ * ?

If you use netpad files with a PC, you may wish to create folders that match equiva-

lent folders on your PC. This will make transferring files between the netpad and

PC easier.

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Chapter 5: Files, Folders, and Programs

Creating New Files

5.5.1 Creating New Files

You can create files from within programs. As a general rule, open the program in which

you want to create the file, and select New from the File menu. A file name is suggested.

If you do not wish to use this, type a name of your own before pressing the OK button.

What names can I use for my files & folders?

You can use most characters in file and folder names including spaces, for example,

“1997 Purchase Orders and Invoices”. The only characters which cannot be used in

a file or folder name are: / < > : \ * ?

You may encounter difficulties if you use very long file names for files stored in

folders with long names, which are nested within other folders with long names, and

so on. If you do exceed the maximum allowed length, rename a folder or file to a

shorter name.

5.6 Start Menu - Documents

A quick way to find a file that has been recently used is to look in the Documents

menu on the Start menu. The Documents menu will list up to ten of the most recent

files opened.

5.7 Changing File Attributes

You can prevent a file from being accidentally changed by making it a “read-only”

file. To do this, right-click on the file and select Properties from the context menu.

Then check the Read-only box.

Files that have been created on a PC and then transferred to the netpad will also be

“read-only” files.

Note: If you transfer a “read-only” file to another machine, it can be viewed,

and the “read-only” attribute can be removed.

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Chapter 5: Files, Folders, and Programs

Managing Folders

5.8 Managing Folders

To move one or more folders or files from one location to another:

1. First highlight the file(s) or folder(s) to select them. Drag with the

stylus to select more than one file.

To select all the files/folders in the current folder, use the Select all

command on the Edit menu. To deselect items, press the Esc key.

2. Select the Cut command from the Edit menu. A dotted line appears

around the file/folder icon(s).

3. Go to the folder into which the highlighted items are to be moved.

4. Select the Paste command from the Edit menu.

Notes: Moving a folder also moves all the files within that folder.

To copy a file or folder, or multiple files/folders to a different folder:

follow the earlier instructions, but select the Copy as opposed to the Cut

command from the Edit menu.

To make a copy of a file or folder within the same folder:

highlight it and select the Copy command followed by the Paste command. A

new file is automatically created for you using the following naming convention

(with Wordpad as the example): Copy of Doc1, etc. You can rename the file or

folder later if you wish.

To rename a single file or folder:

right-click, select Rename from the context menu, and then type in a new name.

To remove one or more files or folders:

first highlight them and then either press the Delete key, or select the Delete

command from the File menu. You can also right-click and select Delete.

Important: If you are deleting folders, remember that the entire contents of

the folders (including all the other folders contained within them

and all their files) will also be deleted.

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Chapter 5: Files, Folders, and Programs

Checking Memory Use

5.9 Checking Memory Use

To display the amount of memory remaining:

double-click the System icon in the Control Panel and select the Memory tab.

You can see the amount of free memory in the slider bar.

5.9.1 What Happens When Memory Is Full?

When the memory is nearly full, you will see warning dialogues when running pro-

grams to indicate that the netpad’s memory is almost full, and there is not enough

memory to perform some tasks.

Many actions need just a little free memory in order to work—displaying dialogues,

menus, etc. These can fail with a message like ‘Memory full’. The netpad will not

allow you to use all of the available memory; it will always set aside enough

memory for you to close a program or save an open file to a multimedia card.

Files saved on the internal disk and “open” programs both use memory. So, if the

memory is nearly full you should be able to free some memory by closing some pro-

grams. You can look at the taskbar to see which programs are running, and then

close the programs or files that you do not need open.

You can also delete any unwanted files, or move files to a multimedia card or your

PC to free more memory.

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Chapter 5: Files, Folders, and Programs

Additional Memory And Programs

5.9.2 Additional Memory And Programs

You can insert multimedia cards into the MMC slot on the right-hand side of the

netpad. You might use them as additional memory for storing files, or to add more

programs to the netpad. For details, please refer to “Multimedia Cards” on page 16.

If a multimedia card contains additional programs:

their icons will be available in the Storage Card folder.

To delete all the files on a multimedia card:

put it into the MMC slot. Open the Storage icon from the Control Panel. Select

the partition to format (usually Part00) and then select the Properties button.

You will see a Format button along with such buttons as Mount and Dismount.

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CONN ECT I N G NET P A D T O A P C

6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3

6.2 Using ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3

6.3 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4

6.3.1 Where Can I Find More Help?. . . . . . . . . . . . . . . . 54

6.3.2 Tips On Using ActiveSync Hel p . . . . . . . . . . . . . . . 5 4

6.4 Working With Your Files . . . . . . . . . . . . . . . . . . . . . . . . . .5 5

6.4.1 Looking At Files On Y o ur netpad . . . . . . . . . . . . . . 55

6.4.2 Copying A File Using Drag And Drop . . . . . . . . . . . 55

6.4.3 Copying A File Using Copy And Paste . . . . . . . . . . . 56

6.4.4 Opening netpad Files From Y o ur PC . . . . . . . . . . . . 57

6.5 Backing Up Your netpad With ActiveSyn c . . . . . . . . . . . . . . . . .5 7

6.5.1 Performing Y our First Backup . . . . . . . . . . . . . . . . 57

6.5.2 Performing Regular Backups . . . . . . . . . . . . . . . . 58

6.6 Synchronizing Your netpad . . . . . . . . . . . . . . . . . . . . . . . . .58

6.6.1 What Is Synchronization? . . . . . . . . . . . . . . . . . . 58

6.6.2 Synchronizing Your netpad . . . . . . . . . . . . . . . . . 58

6.6.2.1 Creating The Partnership . . . . . . . . . . . . . . . 59

6.6.3 Using An Existing Partnership. . . . . . . . . . . . . . . . 61

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Chapter 6: Connecting netpad To A PC

Introduction

6.1 Introdu c t ion

This chapter explains how to use ActiveSync to copy files between a PC and netpad,

and how to synchronize items such as Calender, Contacts, Inbox and Tasks files. It

assumes some basic knowledge of Windows PC operating systems.

These instructions assume that you have established a link between your PC and

netpad. See “Setting Up ActiveSync” on page 37 for details on communication

links.

•

Check that a link exists between the netpad and the PC by looking in the

PC’s System tray in the bottom right-hand corner of your desktop. There

should be a green circle in the system tray if you have successfully linked,

as shown.

If this circle is grey there is no connection.

•

Make sure that your link cable is connected.

On the netpad, check the task tray for the blue monitor icon. If there is no

icon, your unit is not connected.

6.2 Using ActiveSync

ActiveSync allows Windows Explorer to see files on your netpad, using the Explore

icon in the ActiveSync window. You can copy your netpad files in most of the ways

you can copy any normal PC file, including copying or moving files to your PC in

order to print them. The methods outlined in this chapter are representative of ways

that you might use Explorer, but are not the only possibilities.

Note: You can change the look of Explorer using options in the View menu;

therefore, the appearance of your own screen may vary slightly from

those shown.

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Chapter 6: Connecting netpad To A PC

Getting Help

6.3 Getting Help

6.3.1 Where Can I Find More Help?

ActiveSync includes comprehensive online help, which describes all of the applica-

tion's features and functionality. Please consult the online help for further informa-

tion or guidance on using ActiveSync.

You can display the help topics by double-clicking on the ActiveSync icon on the

PC system tray and selecting Help from the menu, then Microsoft ActiveSync

Help.

Note: You can display help for a particular task or dialogue by pressing the

<F1> key.

6.3.2 Tips On Using ActiveSync Help

From the Help window, you can find the information you require as follows:

From the Contents tab

you can select a topic from a structured list, e.g. how to perform a particular

task, or troubleshooting information about how to solve a problem. To find the

topic you want, double-click on the topic to find the general area of interest, and

then choose the topic you want to display.

From the Index page

you can find the topic you want by entering any word linked to the subject, such

as ‘backup’ to find topics containing information about how to back up

your netpad.

From the Find page

you can search for an exact word or phrase contained within a topic, such as

‘serial port’ to find all the topics in the online Help containing this phrase.

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Chapter 6: Connecting netpad To A PC

Working With Your Files

6.4 Working With Your Files

6.4.1 Looking At Files On Your netpad

Using Windows Explorer, you can open, move, copy and delete files stored on your

netpad from your PC.

•

On the PC, double-click on the Mobile Device

icon in your PC’s My Computer folder. The

Mobile Device window opens, displaying icons

for the files and folders in the My Computer

folder.

•

Double-click on the netpad’s My Computer

folder under Mobile Device, to display the files

and folders on the drive. A folder for the multi-

media card will be present as the Storage Card

folder.

6.4.2 Copying A File Using Drag And Drop

1. Go to the folder you want to copy files from. The left-hand pane of the

Explorer window shows a list of all the disk drives on your PC, along

with netpad and network drives (if any). You can expand a branch by

clicking on the

symbol next to it, or close the branch by clicking

on the symbol. The right-hand side of Explorer shows the contents

of the folder selected on the left.

2. Use the scroll bar on the right of the left-hand Explorer pane until you

can see the drive that contains the folder that you want to copy the file

from. Left-click and hold to drag the file or folder to copy.

3. Drag the file or folder up the folder list in the left pane, until you can

see the folder that you wish to copy the file into. If the folder you want

to copy to is not visible because its branch has not been expanded,

hover the dragged file over the folder for a second and it should expand.

This step can be repeated until the folder you want is visible.

4. Drop the file onto the folder name in the left pane, or into the right pane

if the folder is open, by releasing the left mouse button.

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Chapter 6: Connecting netpad To A PC

Copying A File Using Copy And Paste

If necessary, the file is converted into the correct PC format. The file can be used in

the same way as any other file on your PC.

6.4.3 Copying A File Using Copy And Paste

Using Windows Explorer, you can copy files between your PC and netpad in the

same way you would copy files to a floppy disk, or another PC on a network.

ActiveSync can convert files as they are copied so that you can open them on the

other computer immediately.

Within Windows, clicking the right mouse button often displays a context-sensitive

(pop-up) menu – a range of commands relevant to the object that you right-click on.

In Explorer, you can use these menus to copy files between folders, regardless of

whether they are on the PC or the netpad.

1. Open Windows Explorer.

2. Navigate to, and expand, the Mobile Device branch of the folder list.

Find the folder that contains the file you wish to copy to the PC and

click on it so that its contents are shown in the right-hand pane of the

Explorer window.

3. Right-click on the file and select Copy from the pop-up menu that

appears.

4. Navigate to the folder you want to copy this file to, and select it, so that

its contents (if any) appear in the right-hand pane of the Explorer

window. Right-click in the right-hand pane of the Explorer window,

and select Paste from the pop-up menu.

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Chapter 6: Connecting netpad To A PC

Opening netpad Files From Your PC

You can use Windows Explorer to manage files and folders stored on your netpad in

the same way as you can on your PC’s drives.

Warning:

When you delete a file on your netpad from your PC, it is perma-

nently removed from the netpad’s drive. The file cannot be

retrieved from the Windows Recycle Bin, which only stores files

deleted from your PC’s drives.

6.4.4 Opening netpad Files From Your PC

You can open a file on your netpad using a PC application without first having to

copy it to your PC drive. You can edit the file on your PC and then save it back to

your netpad when you have finished. To open a file from Windows Explorer,

double-click on the file icon or press Enter.

When you save the file within the PC application, ActiveSync saves the edited file

back to your netpad.

6.5 Backing Up Your netpad With ActiveSync

6.5.1 Performing Your First Backup

You can use ActiveSync to back up all the files stored on your netpad to your PC.

Keeping backups of your netpad files on your PC means that you have a separate

copy of all your work that can be restored to your netpad. For example, you can

restore backed up files to your netpad if you accidentally delete a file, wish to revert

back to an older version of a file, or need to restore files if you forget to change

the batteries.

To make a backup:

1. Open ActiveSync on the PC by double-clicking on the green circle in

the task tray.

2. Click on the Tools menu, then on Backup/Restore.

3. Click Back Up Now to start backing up the files on your netpad.

ActiveSync displays a progress window showing how long the backup

will take and will inform you when it has completed.

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Chapter 6: Connecting netpad To A PC

Performing Regular Backups

6.5.2 Performing Regular Backups

You can set ActiveSync to automatically backup when the device connects, so you

do not need to back up your netpad manually.

6.6 Synchronizing Your netpad

6.6.1 What Is Synchronization?

You can use synchronization to manage information that you wish to keep up to

date on both your PC and netpad, such as appointments or address book entries.

When you synchronize, ActiveSync checks the information in your PC program

with the matching program on your netpad, and then updates the files on both your

PC and netpad to include the new information. To synchronize, you must set up a

partnership between the netpad and the PC.

Some examples of synchronization are:

•

You add a new appointment in your netpad schedule; the date, time and

notes for the entry will be copied to your PC scheduler and notify you at the

appropriate time.

•

You change a phone number in your PC address book; it will be amended

in your netpad’s address book.

You enter overlapping appointments in your PC and netpad schedules;

ActiveSync will warn you of the conflict.

6.6.2 Synchronizing Your netpad

This section details the set-up and day-to-day use of ActiveSync to synchronize

files, e-mail, schedules, and so on, on the PC. The instructions assume some famil-

iarity with the use of Windows, and that you are using ActiveSync (supplied with

netpad). You must also have a local installation of the e-mail and schedule programs

to synchronize.

Partnerships are only necessary for synchronization, not to simply copy files from

the PC to the netpad. Before creating your partnership, note which types of informa-

tion you want to synchronize. You can synchronize the Calendar, Channels, Con-

tacts, Files, Inbox, Pocket Access and Tasks. ActiveSync will tell you which

desktop applications each of these relates to.

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Chapter 6: Connecting netpad To A PC

Synchronizing Your netpad

6.6.2.1 Creating The Partnership

1. Make sure that your netpad is connected to the PC via the serial cable.

2. Set the PC to listen on the port the serial cable is connected to.

3. On the netpad, check the PC Connection control panel to make sure it

is set to send to the correct port.

4. On the netpad, click on the Start button, then Programs, then Active-

Sync, and select direct from the ActiveSync menu. This will connect

the netpad to the PC and bring up the ActiveSync dialogue on the PC.

The New Partnership screen allows you to select what types of information will be

synchronized.

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Chapter 6: Connecting netpad To A PC

Synchronizing Your netpad

5. Check all items to be synchronized. These can be changed after the

partnership has been created.

6. To customize settings for a particular type of information, click on the

Settings button. This can also be done after the partnership has been

created. More information on customized settings can be found by

referring to ActiveSync’s online help.

7. Click Next.

8. ActiveSync will display the Setup Complete screen with further infor-

mation on using ActiveSync. Click Finish.

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Chapter 6: Connecting netpad To A PC

Using An Existing Partnership

6.6.3 Using An Existing Partnership

Once you have set up the partnership as above, you can use it whenever you wish.

When the netpad and the PC are connected afterward, it will automatically use the

current partnership.

To force synchronization, make sure the netpad and the PC are already connected.

Press the Sync button in the PC’s ActiveSync window. To stop synchronization, tap

the Stop button.

Note: Hard resetting the netpad will delete the partnership on the netpad. You

may delete and re-create the partnership on the PC, or create another

partnership with a new name. Refer to ActiveSync’s online help for more

details on this operation.

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CO NF I G UR I N G C O M M U N I C AT I O NS

7.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 5

7.2 802.11 Radio Configuration . . . . . . . . . . . . . . . . . . . . . . . .6 5

7.3 GSM/GPRS Modem Configuration . . . . . . . . . . . . . . . . . . . .6 8

7.4 Internet And E-Mail Settings . . . . . . . . . . . . . . . . . . . . . . .7 5

7.4.1 Overvie w . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 5

7.4.1.1 Using The Internet On netpad . . . . . . . . . . . . . 75

7.4.1.2 Using E-mail On netpad . . . . . . . . . . . . . . . . 75

7.4.1.3 Types Of E-mail Account . . . . . . . . . . . . . . . 76

7.4.1.4 If Y o u Don’t Have An Internet/E-mail Account . . . 77

7.4.1.5 Glossary Of Terms. . . . . . . . . . . . . . . . . . . 78

7.4.2 Setting Up Y o ur netpad . . . . . . . . . . . . . . . . . . . 78

7.4.2.1 How To Use Internet Explorer/Inbox . . . . . . . . . 78

7.4.2.2 Getting Help . . . . . . . . . . . . . . . . . . . . . . 79

7.4.2.3 What Information Do I Need ?. . . . . . . . . . . . . 7 9

7.4.3 Setting Up E-mail On netpad . . . . . . . . . . . . . . . . 81

7.4.3.1 Connecting The Modem . . . . . . . . . . . . . . . . 81

7.4.3.2 Setting Up Dialling . . . . . . . . . . . . . . . . . . 82

7.4.3.3 Setting Up The Internet Service . . . . . . . . . . . . 83

7.4.3.4 Setting Up The Modem . . . . . . . . . . . . . . . . 83

7.4.3.5 Setting Up The E-mail Program. . . . . . . . . . . . 84

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Chapter 7: Configuring Communications

Introduction

7.1 Introduction

Before you can use Internet Explorer (the Internet browser) and Inbox (the e-mail

application), or the optional 802.11 or GSM/GPRS radios on your netpad, some

basic configuration is necessary.

For instructions on setting up the 802.11 radio, please refer to “802.11 Radio Con-

figuration”, below.

For details on setting up the modem for GSM/GPRS, please see “GSM/GPRS

Modem Configuration” on page 68.

For instructions on using Internet Explorer and Inbox, please refer to “Internet And

E-Mail Settings” on page 75.

7.2 802.11 Radio Configuration

The following are the basic settings necessary to be able to run the netpad on an

802.11 radio network.

1. When the netpad is turned on, the radio configuration icon should be in

the system tray. It may take a few minutes to appear. The configuration

dialogue will also display.

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Chapter 7: Configuring Communications

802.11 Radio Configuration

2. By clicking on Advanced in the Wireless tab, the user can access the

settings screen to adjust priority of network connections.

3. The user can add a network and configure WEP for security by clicking

on the Add button in the Wireless tab.

4. Selecting Advanced in the Wireless tab will allow the user to configure

the types of networks to connect to.

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Chapter 7: Configuring Communications

802.11 Radio Configuration

5. By selecting the Name Servers tab, the user can configure DNS and

WINS servers.

6. By selecting the IP Address tab, the user can configure the IP settings

for the card.

7. Click on OK to save your settings. These settings can also be changed

by entering the Control Panel and clicking on Network and Dial-Up

Connections, then on the adaptor name.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

7.3 GSM/GPRS Modem Configuration

The following menus provide the configuration settings for the GSM/GPRS radio

card. For details on setting up a modem through the serial port, please refer to “Con-

necting The Modem” on page 81.

The following information is required from the GSM/GPRS network operator:

•

Access Point Name (APN).

Username and Password (if applicable).

Some network operators also specify the IP address and NDS settings to be

used. Please consult the network operator for specific configuration parameters.

1. Open the MMC door (for details, see section 2.2.5 on page 17). Make

sure the SIM card is not in the slot. If a SIM card is installed, remove

the battery, and then remove the SIM card as described in “Removing

The SIM Card” on page 19.

2. Turn the netpad on. The Insert SIM card dialogue box will appear.

Click OK to close the dialogue.

3. Double-click on the My Computer icon, then on the Windows folder.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

4. Double-click on the GSM Band icon. This will bring up the GSM

Band Selection menu.

5. Select the correct band setting for your GSM provider. Then click on

the OK button. The hourglass will appear. When it is gone, use the X

button to close GSM Band Selection.

6. From the Control Panel, double-click on the APN Manager icon.

7. In the APN Manager, click on the Add button.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

8. Enter the name of the APN, as supplied by the GSM/GPRS service pro-

vider, in the box. Then click on the OK button, and the APN manager

will disappear.

9. Remove the battery from the netpad (for instructions, see “Changing

Battery Packs” on page 15).

10. Insert the SIM card into the SIM card slot (for detailed instructions, see

“Installing And Removing The SIM Card” on page 17).

11. Replace the battery into the netpad. The netpad will boot up.

12. The “Registering to Network” message should appear. If registration is

successful, the message “Setting APN” will be displayed briefly. If reg-

istration fails, the “Could not register with” message will appear.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

13. Next, open the Control Panel. Double-click on the Dial-Up and Net-

working icon. The following menu will appear.

14. Double-click on the Make New Connection wizard to access the fol-

lowing menu. Type the connection name “GPRS” into the text box, and

verify that the Dial-Up Connection radio button is selected. Click on

the Next button.

15. Select Globetrotter from the dropdown list in the Modem screen.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

16. Click on the Configure button next to the dropdown list, and the follow-

ing menu appears. From the Baud Rate dropdown list, select 115200.

17. Then click on the Call Options tab to access the following menu.

18. Uncheck the Wait for dialtone before dialing box and click OK. This

will return you to the Modem selection screen.

19. Click on the Next button.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

20. The following menu appears. Enter the phone number. Most providers

use *99# as the GSM/GPRS phone number.

21. Click on the Finish button. This will return you to the Dial-Up and

Networking screen. You should now see a connection called “GPRS”.

Double-click on the GPRS connection.

22. This will bring up the Dial-Up Connection screen. Click on the Dial

Properties... button.

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Chapter 7: Configuring Communications

GSM/GPRS Modem Configuration

23. This will bring up the Dialing Properties dialogue box. From the When

dialing from: dropdown list, select GSM/GPRS. Click OK.

24. You should be returned to the Dial-Up Connection screen.

25. Enter your User Name and Password, if your provider has given

you one.

Note: Not all providers require a user name or password.

26. To start a GPRS session, click on the Connect button.

Important: While GSM/GPRS is active, ActiveSync will not be available.

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Chapter 7: Configuring Communications

Internet And E-Mail Settings

7.4 Internet And E-Mail Settings

7.4.1 Overview

Before you can use Internet Explorer (the Internet browser) and Inbox (the e-mail

application) on your netpad, you need to set up certain details. This section covers

some general questions that people ask about using e-mail and the Internet, and

provides a glossary of terms. The later sections list the information you will need

to know before you start setting up the netpad, and then provide step-by-step

instructions.

7.4.1.1 Using The Internet On netpad

You can use your netpad to:

•

Access the Internet and view web pages using the Internet Explorer program.

View locally stored web pages and graphics files.

Download files, e.g. additional programs for your netpad.

7.4.1.2 Using E-mail On netpad

You can use your netpad to send and receive e-mail messages using either one, or

both, of the following methods:

Connecting By Telephone Line To A Remote Mailbox

This is for making a ‘live’ connection to your e-mail mailbox via a telephone line

(without needing a PC). For example, you could access your personal mailbox by

dialing your Internet Service Provider (ISP), or access your work mailbox by dial-

ling your company's service provider or office mailbox.

What to do next…

If you want to access your work mailbox, you will first need to contact your

network administrator to find out whether you can make a ‘remote’ (dial-up) con-

nection to your mailbox. See “Types Of E-mail Account” on page 76 to continue.

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Chapter 7: Configuring Communications

Overview

Connecting A PC To Access Your Mailbox

This is for connecting directly to a PC that can access your mailbox. Using

ActiveSync's ‘Inbox Synchronization’, you can write e-mails on your netpad,

and then connect to your PC to send and receive messages.

How do I do this?

To access your mailbox via a PC, you will first need to install ActiveSync on the

PC and set up a partnership to use ‘Inbox Synchronization’.

7.4.1.3 Types Of E-mail Account

There are a number of different types of e-mail account. See the list below to find

out which types of account you can connect to using the e-mail program on

your netpad.

Personal Dial-up Account

This is most likely a dial-up e-mail account which you’ve signed-up for with an

Internet Service Provider (ISP).

Which ISPs can I use?

You can use most ISPs which use ‘Internet standard’ methods for connecting to

your e-mail account. However, some ISPs (such as America Online) use propri-

etary methods for connecting, and cannot be accessed by your netpad (i.e. you

must use a PC). Move on to ‘Setting up your netpad’ to continue.

R e m o t e (e.g. O f fice) E -m a il A c count

This is most likely an e-mail account at your workplace, e.g. using Microsoft

Exchange or Lotus Notes.

How do I find out if I can use my account?

You will need to find out from your network administrator whether you can

access your e-mail mailbox using this type of account. If you can, move on to

“Setting Up Your netpad” on page 78 to continue.

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Chapter 7: Configuring Communications

Overview

Web-based E-mail Account

This is an e-mail account that you must connect to using a web browser, e.g.

HotMail or Yahoo! Mail.

Note: You can’t connect to this type of account using the e-mail program.

To use web-based e-mail, you must first set up your netpad for Internet

access. You will need to use the Internet Explorer program to access your e-

mail provider’s web site.

7.4.1.4 If You Don’t Have An Internet/E-mail Account

You will require an e-mail account before you can access the Internet, and send and

receive e-mail messages on your netpad.

•

To get a personal e-mail account, you must ‘sign-up’ with an Internet

Service Provider (ISP). ISPs usually provide an e-mail account as part of an

Internet access package.

Most ISPs will provide software (e.g. a CD-ROM) which will help you set

up Internet access and the e-mail account on a PC.

Important: Some ISPs require that you connect to them using a PC in order

to sign-up. If you can’t do this, contact the ISP to find out if you

can sign-up without using a PC. If you have Internet access, see

www.psion.com/mobile for more details.

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Chapter 7: Configuring Communications

Setting Up Your netpad

7.4.1.5 Glossary Of Terms

DNS

The Domain Name System is an address book, which allows computers on the

Internet to find each other by using ‘IP addresses’ and ‘Hostnames’.

E-mail

An e-mail (electronic mail) is a text message that is sent over the Internet.

Hostname

A human readable version of an IP address, e.g. www.psionteklogix.com could

be the same as the IP address 194.129.243.153.

IP address

A computer’s unique Internet address, e.g. 194.129.243.153, used by computers

to communicate with each other.

ISP

Internet Service Providers are companies that provide you with access to the

Internet. An ISP ‘account’ normally includes the facility to send and receive e-

mail using a personal e-mail address.

POP3/IMAP4

Internet ‘protocols’ (standards) for receiving e-mail.

SMTP

An Internet protocol used for sending e-mail.

TCP/IP

An Internet protocol used by computers to communicate with each other.

7.4.2 Setting Up Your netpad

7.4.2.1 How To Use Internet Explorer/Inbox

To access the Internet, and send and receive e-mail on your netpad you must have

the following:

1. An appropriate e-mail account.

To access the Internet and use e-mail, you will need a standard e-mail

account.

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Chapter 7: Configuring Communications

Setting Up Your netpad

2. A modem.

You will need a modem to connect your netpad to the telephone net-

work. You can use the following types of modem with your netpad:

•

Standard external PC modems.

Internal radio modem (GSM variant), see “GSM/GPRS Modem Config-

uration” on page 68 for details.

•

Infrared-enabled mobile phones with built-in modems.

3. A telephone connection.

If you are using a standard external modem, you will need to connect

your modem to a telephone socket. If you are using a mobile phone,

your network operator will need to enable your SIM (Subscriber Iden-

tity Module) card so that you can make fax and data calls on your

phone. If your phone has been enabled for fax and data calls, you

should have two extra phone numbers. Contact your network operator

if you are unsure whether your phone's SIM card is ‘data-enabled’.

7.4.2.2 Getting Help

If you are having connection problems, you can find information about connecting

using specific service providers, modems or mobile phones on our web site at

www.psion.com/mobile.

7.4.2.3 What Information Do I Need?

Before you can set up your netpad, you will need to find out some information about

your modem and your Internet e-mail account by:

•

Checking any documentation your ISP supplied about your Internet

account, or contacting your network administrator at work.

•

Checking your ISP’s web site for technical support.

Contacting your ISP by e-mail or phone for technical support.

Checking the Psion Teklogix web site at www.psion.com/mobile for

details of worldwide ISPs and to use the ISP configuration wizard.

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Chapter 7: Configuring Communications

Setting Up Your netpad

Information Checklist

The checklist in Table 7.1 shows what information you will need to set up your

netpad. Only your ISP or your network administrator can supply all the information

required about your Internet e-mail account.

Information You Need

Where To Find It

Write It Here

Speed at which you should Your modem’s documentation.

use your modem (called the

baud rate).

Phone Number you need

to dial to connect to your

ISP (often called a Point of

Presence or POP).

From your ISP/administrator.

User name for your Inter- From your ISP/administrator,

net account.

e.g. “jrook” or “nd44”.

Password for your Inter-

net account.

From your ISP/administrator,

or you may have chosen this

yourself.

POP3 or IMAP4 server

From your ISP/administrator

address (for incoming mes- e.g. “pop3.myisp.com”.

sages).

SMTP server address (for

outgoing messages).

From your ISP/administrator

e.g. “smtp.myisp.com”.

E-mail Address (your per- From your ISP/administrator

sonal address).

e.g. “[email protected]”.

Table 7.1 Information Checklist

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Chapter 7: Configuring Communications

Setting Up E-mail On netpad

Some service providers require additional information to ‘log on’ to their server.

You may need the following information when using some service providers.

Optional Information

Where To Find It

Write It Here

IP Address (if your ISP’s

server doesn’t provide one

automatically).

From your ISP/administrator

e.g. “194.129.243.153”.

DNS Addresses (primary and From your ISP/administrator

secondary DNS addresses if

your ISP’s server doesn’t

provide them automatically).

e.g. “123.255.78.90” and

“123.255.78.92”.

Mailbox Login (if different

from your Internet account

user name).

From your ISP/administrator.

Mailbox Password (if differ- From your ISP/administrator,

ent from your Internet account or you may have chosen this

password).

yourself.

Table 7.2 ISP Additional Information

7.4.3 Setting Up E-mail On netpad

If you have collected all the information in the checklist, you are now ready to set up

your netpad to connect to your ISP.

7.4.3.1 Connecting The Modem

1. Connect your netpad to the modem using the netpad’s serial cable.

What Do I Need To Do This?

To connect your netpad serial cable to your modem you may require a Psion

Teklogix modem cable adaptor. You can only use a Psion Teklogix adaptor,

which can be obtained from your local distributor.

2. Connect your modem to the telephone socket and switch on

the modem.

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Chapter 7: Configuring Communications

Setting Up E-mail On netpad

7.4.3.2 Setting Up Dialling

When you connect to the Internet, your netpad will need to dial your service pro-

vider’s telephone. You can set up different dialling ‘locations’ so that your netpad

knows how to dial the number correctly, e.g. if you're dialling from the ‘office’ loca-

tion, you might need to add a ‘9’ before the number you want to dial.

To set a dialling location:

1. Open the Control Panel by clicking on Start, then Settings, and then

Control Panel.

2. Open the Dialing icon

to display the dialing settings.

3. The netpad comes with two default locations, Home and Work. Adjust

these to suit your needs by selecting the location in the dropdown box

and editing the associated information. For more control over dialing

patterns, push the Dialing Patterns button.

If you don’t want to use any of these pre-defined locations, you can add a new loca-

tion. It will appear selected in the drop-down list, ready to edit.

4. Tap on New and enter the name of the new location.

5. The dropdown will display the new location. Edit as described above.

6. Tap OK when you have finished setting up your dialing location.

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Chapter 7: Configuring Communications

Setting Up E-mail On netpad

7.4.3.3 Setting Up The Internet Service

To set up a new dial-up connection:

1. Open the Control Panel.

2. Open the Dial Up Networking icon.

3. Double-click on the Make New Connection icon.

4. Enter the name for the dial-up connection, usually the name of the ISP.

The radio button should be next to Dial-Up Connection. Click Next.

7.4.3.4 Setting Up The Modem

After you have named your connection, you will set and configure your mode.

5. From the dropdown, select the correct modem.

6. Click on Configure to open the modem properties. The default settings

for the modem should only be changed if the modem manufacturer’s

instructions indicate such.

7. After selecting and configuring a modem, click Next to continue to the

Phone Number screen. Set the phone number. Click Finish.

8. The Dial-Up Networking screen should show your new connection

with the dial-up icon.

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Chapter 7: Configuring Communications

Setting Up E-mail On netpad

9. To connect, double-click on the connection. You must enter your user

name and password.

10. When you have finished entering the settings, tap Connect to dial the

connection.

7.4.3.5 Setting Up The E-mail Program

Once you have set up your Internet service, you can set up your e-mail account in

the e-mail program.

To create a new account in e-mail:

1. On the netpad, click on the Start button, then Programs, then

Network, and select Inbox from the menu.

2. Select Inbox from the Options command on the Services menu.

3. On the Services tab:

•

Click Add.

Select the type of service to use. You will be asked to configure settings

and enter information based on that service. Refer to Microsoft’s online

help for more information.

•

After configuring the service and clicking Finish, you should see your

service under Installed Services. Click OK.

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NETPAD A C CESSOR I E S

8.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

8.2 Accessory Product List . . . . . . . . . . . . . . . . . . . . . . . . . .87

8.3 The In-vehicle Docking Station . . . . . . . . . . . . . . . . . . . . . .90

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Chapter 8: netpad Accessories

Introduction

8.1 Introduction

The following optional accessories are available from Psion Teklogix. These acces-

sories are compatible with all netpad models in the netpad product range. Please

check the Psion Teklogix web site at www.psionteklogix.com for updates to this list.

8.2 Accessory Product List

ACCESSORY PR ODUCTS

PART NUMBER

MODEL

NUMBER

DOCKING STATION ITEMS

Docking Station Product Packs

The Desktop Docking Station provides charging and

simultaneous data communications via the RS232. See

Chapter 3: “Docking Station” for details.

All Docking Station packs are supplied with a Power

Supply Unit, RS232 Serial Cable & AC Power Leads

for the following regions:

• UK and Europe

1201 0039 0002

1201 0040 0002

1201 0044 0002

1201 0041 0001

• Australia, New Zealand & Japan

• North America

netpad Docking Station

This item is offered as a replacement for a lost or

damaged dEsktop Docking Station. It does not include

the PSU or leads.

Universal PSU for Docking Station

This item is offered as a replacement for lost or

damaged PSUs. It does not include the mains lead.

A2032 0047 0002

1201 0050 0001

In-vehicle Docking Station

The In-vehicle Docking Station provides a secure

method for mounting and powering the netpad in vehi-

cles from 12VDC. See page 90 for details.

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Chapter 8: netpad Accessories

Accessory Product List

ACCESSORY PRODUCTS

PART NUMBER

MODEL

NUMBER

BATTERIES AND CHARGERS

875 mAh Li Ion Standard Battery

A2202 0002 0002

A2202 0001 0002

1400 mAh Li Ion Enhanced Battery

netpad Portable Battery Charger

NP3001

NP3004

The Portable Battery Charger provides a convenient

method of charging a single battery pack from mains or

12VDC vehicle power.

netpad 4-Bay Battery Charger

The 4-Bay Battery Charger provides a convenient

method of charging a up 4 battery packs from

AC power.

CARRYING CASES

There are a range of carrying cases that offer methods of carrying and protecting the

netpad. The carrying cases are available in the following configurations.

Soft Carrying Case (for netpad 1100) c/w shoulder

1202 0020 0001

strap.

Soft Belt Holster (suitable for all netpads) c/w shoul- 1202 0023 0001

der strap.

*Important: See “Use Of The Soft Belt Holster” on page 13.

Soft Carrying Case (for netpad 1200) c/w shoulder

strap.

1202 0026 0001

1202 0025 0001

Soft Carrying Case (for netpad 3500) c/w shoulder

strap.

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Chapter 8: netpad Accessories

Accessory Product List

ACCESSORY PRODUCTS

PART NUMBER

MODEL

NUMBER

CABLES

RS 232 Serial Cable (9-pin Female D-type to netpad) A2203 0003 0002

RS 232 Adapter Cable

A2888 0015 0003

The RS232 Adapter Cable has 9-pin Male D-type for

connection to the netpad R232 port and can be used to

connect serial peripherals such as printers, modems or

cell phones to the netpad

Replacement Power Leads are available for the fol-

lowing countries:

• USA power lead

A2032 0036 0001

A2032 0037 0001

A2032 0038 0001

A2032 0041 0001

A2032 0042 0001

• UK power lead

• Euro power lead

• Japan power lead

• Australian/New Zealand power lead

MISCELLANEOUS

Replacement Stylus (Pack of 10)

MMC Card Reader (Parallel Port Interface)

16 MB MMC Card

1208 0015 0001

A2888 0016 0001

A2202 0018 0001

netpad Win CE Developer’s CD

The netpad Win CE developer’s CD contains all of the

development tools for the netpad.

The latest versions of the files available on the Devel-

oper’s CD are available for download from the netpad

Developer’s Resource web site at:

http://partners.psionteklogix.com/netpad-pdk

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Chapter 8: netpad Accessories

The In-vehicle Docking Station

8.3 The In-vehicle Docking Station

The netpad in-vehicle docking station provides a durable and flexible solution for

mounting the netpad in vehicles. It offers the following features:

•

Highly adjustable.

The mounting arm can be adjusted to provide the ideal viewing angle, no

tools required.

•

Small footprint.

It requires less than a 62 mm x 62 mm (2.5 in. x 2.5 in.) mounting area.

•

Securely mounted to a range of surfaces.

Supports landscape or portrait orientation.

•

One-handed release mechanism.

Charging and Data communications.

One RS232 port.

For connection to peripherals such as GPS receivers, radio modems or cell

phones.

•

Compact 12 VDC power supply.

With cigarette-lighter adaptor (which can

be removed for permanent connection to

vehicle power).

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TR OUBLESHOOT I N G THE NET P A D

9.1 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . .9 3

9.1.1 Times Aren’t Correct In The Time Program . . . . . . . . . . 93

9.1.2 If You Forget Y o ur Password . . . . . . . . . . . . . . . . . . 93

9.1.3 The netpad Doesn’t Turn On/Off . . . . . . . . . . . . . . . . 93

9.1.4 How To Reset The netpad. . . . . . . . . . . . . . . . . . . . 94

9.1.5 Can’t Place The netpad In The Docking Station . . . . . . . . 95

9.2 ActiveSync Connection Problems Using Windows95/98/NT 4.0. . . . .9 5

9.2.1 Tips When Installing ActiveSync . . . . . . . . . . . . . . . . 96

9.2.2 Basic Troubleshooting For Y o ur netpad . . . . . . . . . . . . 97

9.2.3 Basic Troubleshooting For Y o ur PC . . . . . . . . . . . . . . 97

9.2.4 Device Conflicts . . . . . . . . . . . . . . . . . . . . . . . . 98

9.2.5 Fax/Modem On COM 1/2/3/4. . . . . . . . . . . . . . . . . .100

9.2.6 Temp Folder. . . . . . . . . . . . . . . . . . . . . . . . . . .101

9.3 Troubleshooting ActiveSync Synchronization Problems . . . . . . . . 103

9.3.1 Basic Troubleshooting For Synchronization Problems . . . . .103

9.3.2 Other Things To Try . . . . . . . . . . . . . . . . . . . . . .104

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Chapter 9: Troubleshooting the netpad

General Troubleshooting Tips

9.1 General Troubleshooting Tips

You should read this chapter if you have any questions or experience problems

using your netpad.

9.1.1 Times Aren’t Correct In The Time Program

This is likely to be because of “daylight saving” or “summer time” settings (where

clocks are put forward for the summer months).

The dates that clocks are set to change vary from country to country, and sometimes

even within a country; some countries do not use summer times at all. Therefore, the

netpad clock will not change automatically on the date that the clocks change. You

will need to make sure that each zone is set to use its “summer time” setting when

the clocks change in those countries.

9.1.2 If You Forget Your Password

If you forget the machine password, you will not be able to use the netpad until

you perform a “hard reset”. All the files on the internal disk will be lost and

cannot be retrieved.

9.1.3 The netpad Doesn’t Turn On/Off

If the netpad doesn’t seem to turn on:

•

Check the screen contrast to make sure it isn’t set too low.

Recharge the main battery. If you continue to use the netpad when the main

battery is low, it will eventually not have enough power and the netpad will

switch off. You will not be able to switch it on again until you place the

netpad in the docking station to recharge the battery or replace the main

battery with a charged one.

If the netpad doesn't seem to turn off:

•

Check the automatic switch off time using the Power icon from the

Control Panel.

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Chapter 9: Troubleshooting the netpad

How To Reset The netpad

9.1.4 How To Reset The netpad

If you find that you cannot exit a program normally, right-click on the taskbar and

select Task Manager from the context menu. Select the task that appears to be unre-

sponsive and click on the End Task button.

If this does not work, or if your netpad appears to have “locked up”, you can always

perform a “soft reset”. This should restart your netpad while preserving most of

your information.

It is worth trying a soft reset if the keys on the netpad do not appear to respond, or if

the netpad appears to switch on and you are sure that the batteries are good, but the

screen is otherwise blank.

To perform a soft reset:

gently press the stylus onto the reset switch. This is located inside the Card Slot

door cover to the side of the MMC slot.

Card Slot Door Latch

MMC Card

Reset

Button

After a soft reset, any changes to open files will be lost. Your other files on the inter-

nal disk will almost always be safe.

It is possible (although unlikely) that a program failure causes the reset to lose the

information on the Internal disk; it could even prevent the reset from working at all.

If this happens, you will have to perform a “hard reset”.

To perform a hard reset:

1. Remove the netpad from the docking station.

2. Remove the main battery.

3. Press and hold down the On/Off button (on the top of the unit).

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Chapter 9: Troubleshooting the netpad

Can’t Place The netpad In The Docking Station

4. While continuing to hold down the On/Off button, press and release the

Reset button.

5. Release the On/Off button.

Important: A hard reset resets the netpad completely, and all information on

the Internal disk will be lost.

9.1.5 Can’t Place The netpad In The Docking Station

If you are having difficulty putting the netpad in the docking station, you may be

attempting to insert it upside down. Push the netpad into the docking station until

you hear a click.

9.2 ActiveSync Connection Problems

Using Windows95/98/NT 4.0

This section is a guide to troubleshooting connection problems between a netpad

and a PC running Windows 95/98/NT 4.0 and ActiveSync. It also presumes you

have already gone through the online help documents that come with ActiveSync,

and still have no success in linking. A basic knowledge of using the netpad and

Windows 95/98/NT 4.0 is necessary. For information about using Windows

95/98/NT 4.0, check your Windows manual or contact the Windows 95/98/NT 4.0

helpline.

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Chapter 9: Troubleshooting the netpad

Tips When Installing ActiveSync

9.2.1 Tips When Installing ActiveSync

Close any other programs that are running. This includes virus checkers, uninstall-

ers, floating toolbars etc.

If you need to re-install ActiveSync, make sure you uninstall the previous version first:

1. Click on the Start button and select Settings, then Control Panel.

2. Double click the Add/Remove Programs icon. Select ActiveSync in

the list and then click the Add/Remove button.

Important: You must re-start your PC before re-installing ActiveSync or you

will experience problems.

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Chapter 9: Troubleshooting the netpad

Basic Troubleshooting For Your netpad

9.2.2 Basic Troubleshooting For Your netpad

1. Close down all applications. To see all active programs, look on the

taskbar. Each program running will have a button. The programs can be

activated then closed normally, or if necessary, you can right-click on

the program’s taskbar button and choose Close from the context menu.

2. Check that the PC Connection setting in the Control Panel is enabled

and set to the correct serial port. Note that a partnership must already

exist for the Infrared port to use ActiveSync correctly.

3. Perform a soft reset on the netpad.

9.2.3 Basic Troubleshooting For Your PC

1. Close down any other open applications in Windows.

2. If you have a laptop:

•

Make sure you have no PC Cards (PCMCIA cards) plugged in.

Most laptops have power-saving features that disable the COM ports.

Turn these power saving options OFF.

•

If your PC has an Infrared port, make sure it is disabled and your

serial/COM ports are enabled. Psion Teklogix can support you with any

of these issues. Check the laptop’s manual or contact the manufacturers

support department to get these issues rectified.

3. The ActiveSync Connection server icon is in the bottom right-hand

corner of your PC Screen. When you are not connected, it is a grey

circle. When you have made a successful connection, it becomes a

green circle.

•

Right-click the ActiveSync icon and

choose Connection Settings from the

context menu.

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Chapter 9: Troubleshooting the netpad

Device Conflicts

•

Make sure that the correct connection type is checked.

•

It is possible for ActiveSync to conflict with a modem or mouse. Symp-

toms are the mouse pointer intermittently locking up or software that

uses the modem intermittently freezing. Check your PC’s device

manager for conflicts.

4. If you are using Windows NT 4.0, check that you have at least

Service Pack 3 installed. If necessary, install it or contact your Systems

Administrator.

9.2.4 Device Conflicts

To check for device conflicts:

1. Click on the Start button, select Settings and then Control Panel.

2. Double-click on the System icon.

3. On the Device manager page of the System properties dialogue, check

for icons marked with a

symbol.

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Chapter 9: Troubleshooting the netpad

Device Conflicts

Note: This symbol means that the marked device is conflicting with another

device. If a modem or COM port is conflicting, this could be a cause of

ActiveSync not connecting. Contact the person or organization that sup-

ports your PC to resolve the conflict.

4. There is no Device Manager in Windows NT 4.0. The closest is a list of

IRQs, I/O ports and DMA channels. These are accessed by the Start

button, selecting Programs, then Administrative Tools (Common),

then Windows NT Diagnostics. Select the Resources page in the

Windows NT Diagnostics dialogue box. If you do not have this option

or you are in any doubt about it, you should contact your Systems

Administrator.

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Chapter 9: Troubleshooting the netpad

Fax/Modem On COM 1/2/3/4

9.2.5 Fax/Modem On COM 1/2/3/4

If you have a Fax/Modem using COM Port 3 or 4, and ActiveSync on COM 1 or 2

(or vice versa), you may have trouble when trying to connect with the netpad.

Because of the way a PC handles COM ports, COM1 and COM3 are ‘linked’, as are

COM2 and COM4. Specifically, they share the same Interrupt Request (IRQ).

In practice, this means that if you have a modem on COM3, it may conflict with the

netpad on COM1 (and the same applies for COM4 and COM2). The solution is to

try using ActiveSync on a different port or to assign a different IRQ.

You can check the COM port properties by following the steps above to get to the

Device Manager page and double-clicking on the COM port.

Again, if you are in any doubt about whether you are able to do this safely, you

should contact the person or organization that supports your PC.

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Chapter 9: Troubleshooting the netpad

Temp Folder

If you have an external modem and have unplugged it to use the Psion Teklogix

serial cable on the same port, you will not get a connection. Windows 95/98/NT 4.0

reserves this port for use with the modem and so you will have to use another port.

9.2.6 Temp Folder

The ActiveSync connection can be affected if you have not specified, or have incor-

rectly specified, your Temp folder. To specify this:

1. Click Start and

select Run. Type

sysedit in the dia-

logue and click OK.

A screen with multiple windows is displayed.

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Chapter 9: Troubleshooting the netpad

Temp Folder

2. Click on the AUTOEXEC.BAT title bar.

3. Look in this window to see if it has a line that starts SET TEMP=. If

this line exists, check that the folder that it points to exists, and create

the folder if not.

If this line doesn’t exist, place the cursor on a new line and type SET

TEMP=C:\TEMP.

Close the window and choose Yes when asked if you want to save the

changes.

4. Create a folder on the root of your C drive and call it Temp.

5. Finally, restart your PC.

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Chapter 9: Troubleshooting the netpad

Troubleshooting ActiveSync Synchronization Problems

9.3 Troubleshooting ActiveSync

Synchronization Problems

This section discusses various problems that may be encountered when synchroniz-

ing using a partnership.

Some familiarity with these applications, Windows 95/98/NT 4.0, and your netpad

is assumed. You will also need a full installation of your PC PIM.

Note: This section should be used in conjunction with the manual to setting up a

synchronization for each application.

The majority of synchronization problems are caused by setting up a synchroniza-

tion incorrectly. Please make sure you have read the appropriate sections in

Chapter 6: “Connecting netpad To A PC” first. These explain the correct way to set

up a synchronization.

9.3.1 Basic Troubleshooting For Synchronization Problems

Some common causes of sychronization errors include incorrect settings, and

e-mail issues.

Incorrect settings can result from the wrong program being associated with a partic-

ular synchronization event. If you have Outlook installed on your PC, ActiveSync

will most likely automatically assume that Tasks, E-mails, etc., should all be associ-

ated with Outlook. Verify that the programs you are using are associated with the

type of synchronization you require.

E-mail issues usually stem from conflicts in address books, and conflicting settings

in ActiveSync itself. To verify that e-mails get synchronized to and from the netpad

correctly, verify that the e-mail addresses in the netpad outbox are valid. ActiveSync

will provide some error text on synchronization to help you detect such problems.

Conflicting settings in ActiveSync can result in e-mails being transferred as headers

only, or without attachments. Check the settings for the ActiveSync service in Inbox

on the netpad to resolve this issue.

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Chapter 9: Troubleshooting the netpad

Other Things To Try

9.3.2 Other Things To Try

1. Delete and recreate your partnership in ActiveSync.

When ActiveSync connects to a machine using a partnership for the

first time, it uses the name “WindowsCE”. Every subsequent partner-

ship created after the first asks you to enter a name for that machine.

Partnerships register details about your netpad on your PC. Sometimes

this information can become corrupt.

•

Open ActiveSync by double-clicking on the ActiveSync icon in the

PC’s system tray. This will bring up the ActiveSync dialogue.

•

Click on the File menu and select Delete Partnership from the menu.

The Delete Partnership menu item will not be available if there are no

partnerships.

If you have deleted all the partnerships, the next time you connect your

netpad, the partnership will be created as “WindowsCE”.

2. Make a new backup and recreate any synchronizations.

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APPENDIX A

SUPPORT SERVICES AND WORLDWIDE OFFICES

Psion Teklogix provides a complete range of product support services to its custom-

ers worldwide. These services include technical support and product repairs.

A.1 Technical Support

Technical Support for Mobile Computing Products is provided via e-mail through

the Partner Program website. To reach the website, go to www.psionteklogix.com

and click on the Partner Program link, which takes you to the Partner Program page.

Then click on the Log-in button or the Register button, depending on whether you

have previously registered for Teknet or the Partner Program. (Your UserID and

password are the same for TekNet and the Partner Program.)

A.2 Product Repairs

International

For product repairs, please contact your local Psion Teklogix office (see

page A-2).

Canada/U.S.A

Canadian and U.S. customers can receive access to repair services, by calling

the toll-free number below, or via our secure website.

Note: Customers calling the toll-free number should have their Psion Teklogix

customer number or trouble ticket number available.

Voice:

Fax:

1 800 387-8898 (press option “2”)

1 905 812-6304

Web Site: http://service.psionteklogix.com

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A.3 WORLDWIDE OFFICES

COMPANY HEADQUARTERS

AND CANADIAN SERVICE CENTRE

NORTH AMERICAN HEADQUARTERS

AND U.S. SERVICE CENTRE

Psion Teklogix Inc.

2100 Meadowvale Boulevard

Mississauga

Ontario

Canada L5N 7J9

Psion Teklogix Corp.

1810 Airport Exchange Boulevard

Suite 500

Erlanger, Kentucky

USA 41018

Tel:

Fax:

+1 905 813 9900

+1 905 812 6300

Tel:

Fax:

+1 859 371 6006

+1 859 371 6422

E-mail: [email protected]

INTERNATIONAL SUBSIDIARIES

Psion Teklogix GmbH

Jakob Kaiser Straße 3

D-47877 Willich Münchheide

Deutschland

Psion Teklogix Finland

Metsänneidonkuja 8

02130 Espoo

Psion Teklogix de Mexico, S.A. de C.V.

Sierra Mojada 626, 2º Piso

Col. Lomas Barrilaco, C.P. 11010

Mexico, D.F., Mexico

Finland

Tel:

Fax:

Tel:

Fax:

+49 2154 9282 0

+49 2154 9282 59

+358 9 4307 8390

+358 9 4307 8395

Tel:

Fax:

+52 55 5 327 1124

+52 55 5 327 1123

E-mail: [email protected]

Psion Teklogix S.A.

La Duranne

135 Rue Rene Descartes

BP 421000

13591 Aix-En-Provence

Cedex 3; France

Psion Teklogix Danmark

Vesterballevej 4-6

7000 Fredericia

Psion Teklogix do Brasil, Ltda.

Al. Casa Branca, 851 - conj. 101 e 102

São Paulo - SP - 01408-001

Brasil

Danmark

Tel:

+45 76 24 0133

+45 75 94 4679

Tel:

Fax:

+55 11 3064 0868

+55 11 3068 8198

Fax:

Tel:

Fax:

+33 (0) 4.42.908.809

+33 (0) 4.42.908.888

E-mail: [email protected]

WWW: www.teklogixbrasil.com.br

E-mail: [email protected]

Psion Teklogix Italia S.r.I

Via Galilei, 47

20092 Cinisello Balsamo

Milan, Italy

Chile Psion Teklogix International Inc.

Avenida Vitacura 2909, Oficina 703

Las Condes

Psion Teklogix (UK) Ltd.

Bourne End Business Centre

Cores End Road

Bourne End

Buckinghamshire SL8 5AR, England

Tel:

Fax:

+39 2 6604 5410

+39 2 6604 5412

Santiago, Chile

Tel:

Fax:

+56 2 334 9344

+56 2 233 3868

E-mail: [email protected]

Tel:

Fax:

+44 1628 648800

+44 1628 648810

E-mail: [email protected]

WWW: www.teklogix.co.uk

E-mail: [email protected]

Psion Teklogix Inc. (Singapore)

583 Orchard Road

# 15-01 Forum

Psion Teklogix de Argentina, S.A.

Avenida Moreau de Justo 1180

Piso 1, Oficina C-105

Buenos Aires 1107

Argentina

Psion Teklogix AB

Stora Badhusgatan 18-20

411 21 Göthenburg, Sweden

Singapore 238884

Tel:

Fax:

+65 735 8108

+65 733 5990

Tel:

Fax:

+46 31 13 15 50

+46 31 13 57 80

Tel:

Fax:

+54 11 4343 0193

+54 11 4343 6310

E-mail: [email protected]

A-2

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Psion Teklogix España, S.L.

Cityparc Ronda de Dalt

Ctra. Hospitalet 147-149

Edificio Atenas 2° 3ª

08940 Cornellà de Llobregat (Barcelona)

España

Psion Teklogix Systems India Pvt. Ltd. Psion Teklogix Taiwan Co., Ltd.

M-74, 1st Floor, “M” Block Market

Greater Kailash-Il

New Delhi - 110048

India

15FL-5, No. 366 Boai 2nd Road,

Tzuo Ying District, KAOHSIUNG 813

Taiwan, R.O.C.

Tel:

Fax:

+886 7 558 2028

+886 7 558 3328

Tel:

Fax:

+91 11 2621 9257

+91 11 2621 9076

Tel:

Fax:

+34 9 3475 0220

+34 9 3475 0230

E-mail: [email protected]

Psion Teklogix Africa

Psion Teklogix B.V.

Venrayseweg 57,

5928 NZ Venlo

Nederlands

Psion Teklogix Benelux

Nieuwe weg 1,

2070 Zwijndrecht

Belgium

Postnet Suite 39, Private Bag x11

Halfwayhouse, 1685 Ground Floor East

Waterfall Edge Phase 2, Waterfall Park

Bekker Road MIDRAND 1685

South Africa

Tel:

+31 77 32400 44

+31 77 32400 53

Tel:

Fax:

+32 (0)3 250 22 00

+32 (0)3 250 22 20

Fax:

Tel:

Fax:

+27 11 805 7440/1/2

+27 11 805 7444

E-mail: [email protected]

A.4 WORLDWIDE WEB

www.psionteklogix.com

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I N DEX

Boldface indicates a menu or sub-menu name.

cancelling a transfer 39

care and safety 5

carrying cases 88

changing

file attributes 47

city, setting location 36

closing

accessory product list 87

ActiveSync

about 4

backup 57

connecting netpad to the PC 40

connection problems 95

copying files 51, 55–57

installing 96

synchronizing files 51, 58–61

troubleshooting 103

using 40

folders 46

programs/files 46

Command Icons 21

command icons 21

communications settings 32

connecting netpad

to modem 81

additional programs 7

antenna installation 12

APN Manager 69

applications installed on the netpad 4

to PC 40

with Ethernet (802.11) 39

with Infrared (IrDA) 39

contrast control 21

control panel 41

Control Panel, exploring 41

copying

backup

restoring files 41

to a PC 40

files 48

files, using ActiveSync 55–57

folders 48

to multimedia cards 40

with ActiveSync 57

backup battery, caring for 5

bar code scanning 23

battery

information between programs 27

creating

files 47

folders 46

partnerships 59

enhanced 1400 mAh 88

fitting 14

internal backup 16

portable charger 88

power 15

prolonging life 16

safety xiii, xiv

data transfer 37

date 36

deleting files on a multimedia card 50

developer’s CD 89

device conflicts 98

dialling, setting up 82

dialogues

standard 875 mAh 88

4-bay charger 88

Baud Rate 72

brightness control 21

browsing folders 47

buttons 27

using 26

dial-up account 76

Dial-up and Networking 71

cables list 89

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Index

disks

viewing files 45

displaying

amount of memory 49

control panel 41

DNS, definition of 78

docking station 29, 31

in-vehicle 90

folders 43

closing 46

copying 48

managing 48

moving around 45

naming 47

navigating 24

opening 45

product packs 87

Universal PSU 87

drop rating 6

Globetrotter Option card 71

glossary of terms 78

GSM/GPRS

antenna 12

e-mail 75

modem configuration 68

GSM Band Selection 69

account 77

checklist 80

optional information 81

remote account 76

setting up 63, 81, 84

types of account 76

web-based account 77

e-mail, definition of 78

Emissions Information, Canada xiii

entering

hard reset 22, 94

hostname, definition of 78

How to

check the battery power 15

reset the netpad 94

see which programs are open 46

use Internet Explorer/Inbox 78

humidity 7

information 25

owner information 36

Ethernet

connection 39

icons

command 21

fax/modem 100

figure

system command 21

IMAP4, definition of 78

Infrared

Antenna Insertion A nd Removal 12

Back Of netpad 11

Battery Insertion 14

Location Of Scanner 12

Location Of SIM Card And MMC 17

MMC insertion

connection 39

device safety xiii

integrated s canner, safety xiii

internal backup battery 16

Internet 75

netpad Front 11

Removal Of SIM 19

files 25, 43

account 77

setting up 63, 83

in-vehicle docking station 90

IP address, definition of 78

IP rating 6

IrDA See Infrared

ISP 81

changing attributes 47

copying 48

memory use 49

moving around 45

naming 47

ISP, definition of 78

navigating 24

opening 45, 46

viewing on disk 45

keyboard

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Index

display 21

operating temperature 6

entering information 25

partnerships 38

lithium-ion battery safety xiv

partnerships, creating with ActiveSync 59

personal dial-up account 76

POP3 78

POP3, definition of 78

Portable Battery Charger 88

power management 14

printing, using PC 53

programs 25, 43

magnetic fields 7

mailbox

accounts 76

connecting through PC 76

connecting to remot e by modem 75

Make New Connection 71

memory

additional 50

moving to 46

opening 45, 46

starting 24

card, additional programs 50

displaying 49

file sizes 49

programs, additional 7

use, checking 49

menus 21, 26

MMC 29

accessories 89

backup 40

Mobile Device 55

modem

remote e-mail account 76

resetting netpad

hard 22, 94

soft 22, 94

restoring files from backup 41

connecting 81

setting up 83

troubleshooting 100

moving

safety

battery xiii, xiv

highlight between files/folders 45

to a program 46

multimedia cards See MMC

Infrared xiii

instructions xii

integrated scanner xiii

summary vii

scanner 23

screen

naming

files 47

folders 47

netpad

care and safety 5

connecting to modem 81

connecting to PC 40

overview 4

netpad Front 11

overview 21

rotation 35

screen, caring for 5

securing your information 42

setting

time, date, home city 36

setting up

ActiveSync 37

dialling 82

e-mail 63, 81, 84

Internet service 63, 83

modem 83

offices list A-2

on-screen keyboard See keyboard

opening

SIM, installation 17

SMTP, definition of 78

soft reset 22, 94

files 45

folders 45

Psion Teklogix netpad Win CE 4.1 User Manual

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Index

static electricity 7

storage temperature 6

stylus

replacement 89

stylus, using 20

Subscriber Identity Module See SIM

switching on 12

synchronizing 58

synchronizing files

ActiveSync 58–61

system command icon 21

TCP/IP, definition of 78

temp folder 101

text conventions 4

third party applications 7

time 36

toolbar 21

transferring information 38

troubleshooting 91

ActiveSync 95, 103

docking station 95

fax/modem 100

for your netpad 97

for your PC 97

general tips 93

netpad basics 97

netpad in the docking station 95

netpad on/off 93

passcode (password) 93

synchronization problems 103

temp folder 101

world times 93

turning on/off 20

Universal PSU 87

website address A-3

worldwide offices A-2

4-Bay Battery Charger 88

802.11

antenna 12

radio configuration 65

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