Pride Mobility Mobility Aid 1170XL Plus 2VHD 1170XL Plus 3VHD User Manual

JAZZY  
S E R I E S  
How a Power Chair should FEEL!  
Including Models: Jazzy 1170XL Plus 2VHD, Jazzy 1170XL Plus 3VHD  
1-800-800-8586 (US) 1-888-570-1113 (Canada)  
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C O N T E N T S  
I.  
INTRODUCTION....................................................................................................................................4  
II. SAFETY ....................................................................................................................................................6  
III. YOUR POWER CHAIR.......................................................................................................................14  
IV. ASSEMBLY............................................................................................................................................19  
V. COMFORT ADJUSTMENTS...........................................................................................................21  
VI. BATTERIES AND CHARGING .......................................................................................................27  
VII. CARE AND MAINTENANCE ...........................................................................................................31  
VIII.WARRANTY...........................................................................................................................................36  
Jazzy 1170 XL Plus Series  
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3
I . I N T R O D U C T I O N  
SAFETY  
WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines state-of-  
the-art components with safety, comfort, and styling in mind. We are confident that these design features will provide you  
with the conveniences you expect during your daily activities. Once you understand how to safely operate and care for  
your power chair, it should give you years of trouble free operation and service.  
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair for the  
first time. In addition, your safety depends upon you, as well as your provider, caretaker, or healthcare professional in  
using good judgement.  
If there is any information in this manual which you do not understand, or if you require additional assistance for setup  
or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this manual and  
those located on your power chair can lead to personal injury and/or damage to the power chair, including  
voiding the warranty.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or  
render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to install any  
retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.  
SHIPPING AND DELIVERY  
Before using your power chair, make sure your delivery is complete as some components may be individually packaged.  
If you do not receive a complete delivery, please contact your authorized Pride Provider immediately. Where damage has  
occurred during transport, either to the packaging or content, please contact the delivery company responsible.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about the safety  
and reliability of your new power chair, and about the service you received from your authorized Pride Provider.  
Please notify us of any change of address, so we can keep you apprised of important information about safety, new  
products, and new options that can increase your ability to use and enjoy your power chair. Please feel free to contact us  
at the address below:  
USA:  
Canada:  
Pride Mobility Products Corporation  
Attn.: Customer Care Department  
182 SusquehannaAvenue  
Exeter, PA18643-2694  
800-424-8205  
Pride Mobility Products Company  
380 Vansickle Road Unit 350  
St. Catharines, Ontario L2R 6P7  
1-888-570-1113  
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and  
we will be glad to send you a new one immediately.  
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Jazzy 1170 XL Plus Series  
I . I N T R O D U C T I O N  
PRIDE OWNERS CLUB  
As an owner of a Pride product, you are encouraged to enroll in the Pride Owners Club. Complete and return your  
From our home page, select “Owners Club” to enter a page dedicated to current and potential Pride product owners. You  
will gain access to interviews, stories, recreation ideas, daily living tips, product and funding information, and interactive  
message boards. These message boards invite you to communicate with other Pride customers as well as Pride represen-  
tatives who are available to assist you with any questions or concerns you may have.  
Jazzy 1170 XL Plus Series  
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5
I I . S A F E T Y  
GENERAL GUIDELINES  
MANDATORY! Do not operate your new power chair for the first time without completely reading  
and understanding this owner’s manual.  
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive  
variety of products to best fit the individual needs of the power chair user. Please be aware that the final selection and  
purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is  
capable of making such a decision, and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).  
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair  
to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in the instruction  
process for the use of the product.  
There are certain situations, including some medical conditions, where the power chair user will need to practice operating  
the power chair in the presence of a trained attendant.Atrained attendant can be defined as a family member or care  
professional specially trained in assisting a power chair user in various daily living activities.  
As you begin using your power chair during daily activities, you will probably encounter situations in which you will need  
some practice. Simply take your time and you will soon be in full and confident control as you maneuver through doorways,  
on and off of elevators, up and down ramps, and over moderate terrain.  
Below are some precautions, tips, and other safety considerations that will help you become accustomed to operating your  
power chair safely.  
Modifications  
Pride has designed and engineered your power chair to provide maximum mobility and utility.Awide range of accessories  
is available from your authorized Pride Provider to further customize your power chair to better suit your needs and/or  
preferences. However, under no circumstances should you modify, add, remove, or disable any feature, part, or function  
of your power chair.  
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use  
accessories if they have not been tested or approved for Pride products.  
Pre-Ride Safety Check  
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check before  
each use to make sure your power chair operates smoothly and safely.  
Perform the following inspections prior to using your power chair:  
! Check for proper tire inflation. Maintain but do not exceed 35 psi (2.4 bar) in each tire if equipped with pneumatic  
tires.  
! Check all electrical connections. Make sure they are tight and not corroded.  
! Check all controller connections to the power base. Make sure they are secured properly.  
! Check the brakes. See VII. “Care and Maintenance.”  
! Check battery charge. See VI. “Batteries and Charging.”  
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.  
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I I . S A F E T Y  
Weight Limitations  
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.  
WARNING! Stay within the specified weight capacity of your power chair. Exceeding the weight  
capacity voids your warranty. Pride will not be held responsible for injuries and/or property damage  
resulting from failure to observe weight limitations.  
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power  
chair may affect the center of gravity, resulting in a tip or a fall.  
Tire Inflation  
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularly. Proper  
inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power chair.  
WARNING! It is important that 35 psi (2.4 bar) tire pressure be maintained in pneumatic tires at all  
times. Do not underinflate or overinflate your tires. Low pressure may result in loss of control, and  
overinflated tires may burst. Failure to maintain 35 psi (2.4 bar) tire pressure in pneumatic tires at  
all times may result in tire and/or wheel failure.  
WARNING! Inflate your power chair drive tires from a regulated air source with an available pressure  
gauge. Inflating your tires from an unregulated air source could overinflate them, resulting in a  
burst tire.  
Incline Information  
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access. Some ramps  
may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your power chair.  
! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.  
! Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power chair’s rear  
wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.  
! When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure a  
safely controlled descent.  
! Avoid sudden stops and starts.  
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then accelerate  
cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive in the forward  
direction only. If your power chair starts to move down the incline faster than you anticipated or desired, allow it to come  
to a complete stop by releasing the joystick, then push the joystick forward slightly to ensure a safely controlled descent.  
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the incline.  
Drive your power chair straight up the incline. This greatly reduces the possibility of a tip or a fall.  
Always exercise extreme caution when negotiating an incline.  
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas covered  
with snow, ice, cut grass, or wet leaves).  
WARNING! When on any sort of an incline or decline, never place the power chair in freewheel  
mode while seated on it or standing next to it.  
WARNING! Never travel down an incline backward. Doing so may cause the power chair to tip.  
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate  
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat  
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed  
may result in the power chair tipping over.  
Jazzy 1170 XL Plus Series  
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I I . S A F E T Y  
WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated  
in figure 1, do not, under any circumstances, exceed the incline guidelines or any other  
specifications presented in this manual. Doing so could cause instability in your power chair.  
In compliance with theAmericans with DisabilitiesAct of 1990, all handicap public access ramps are required to have a  
maximum slope of 5° (8.7%). Therefore, Pride recommends that the maximum slope of an incline you attempt to safely  
ascend or descend on your power chair does not exceed 5° (8.7%). See figure 1.  
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your power  
chair in an unstable position and cause it to tip.  
5 (8.7%)  
Figure 1. Maximum Safe Slope (Ascending and Descending)  
Freewheel Mode  
Your power chair is equipped with two manual freewheel leversto allow for manual maneuverability by a trained attendant.  
For more information about how to place your power chair into and out of freewheel mode, see III. “Your Power Chair.”  
WARNING! Do not use your power chair in freewheel mode without an attendant present.  
WARNING! Do not attempt to personally place your power chair in freewheel mode while seated  
on it. Ask an attendant for assistance if necessary.  
WARNING! Do not place your power chair in freewheel mode while on an incline. This could cause  
the chair to roll uncontrollably on its own.  
Braking Information  
Your power chair is equipped with two powerful brake systems:  
! Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop position.  
! Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when power is  
removed from the system for any reason.  
Cornering Information  
While your power chair is equipped with rear caster wheels and front anti-tip wheels, excessively high cornering speeds  
can still create the possibility of tipping. Factors which affect the possibility of tipping include, but are not limited to:  
cornering speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road surfaces, riding from an  
area of low traction to an area of high traction (such as passing from a grassy area to a paved area – especially at high  
speed while turning), and abrupt directional changes. High cornering speeds are not recommended. If you feel that you  
may tip over in a corner, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your power  
chair from tipping.  
WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity.  
This greatly reduces the possibility of a tip or fall.  
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Jazzy 1170 XL Plus Series  
I I . S A F E T Y  
Public Streets and Roadways  
WARNING! You should not operate your power chair on public streets and roadways. Be aware  
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all  
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with  
extreme caution.  
Outdoor Driving Surfaces  
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces composed  
of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will encounter other surface  
types. For this reason, your power chair is designed to perform admirably on packed soil, grass, and gravel. Feel free to  
use your power chair safely on lawns and in park areas.  
! Reduce your power chair’s speed when driving on uneven terrain and/or soft surfaces.  
! Avoid tall grass that can entangle the running gear.  
! Avoid loosely packed gravel and sand.  
! If you feel unsure about a driving surface, avoid that surface.  
Inclement Weather Precautions  
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly caught  
up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest opportunity.  
Thoroughly dry your power chair before storing, charging, or operating your power chair.  
WARNING! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces can  
have an adverse affect on the electrical system. Maintain and store your power chair in a dry and  
clean condition.  
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of upholstered  
and non-upholstered items on the power chair, possibly resulting in skin irritation. Exercise caution  
when using your power chair in extremely hot or cold conditions or when exposing your power  
chair to direct sunlight for prolonged periods of time.  
Stationary Obstacles (Steps, Curbs, etc.)  
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs, porches,  
stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to navigate. See figure 2.  
CURB  
Figure 2. Correct Curb Approach  
Figure 3. Incorrect Curb Approach  
Jazzy 1170 XL Plus Series  
9
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I I . S A F E T Y  
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher  
than 2 in. (5 cm) unless you have the assistance of an attendant.  
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or  
other obstacle. This may cause the power chair to tip.  
Stairs and Escalators  
Power chairs are not designed to travel up or down stairs or escalators.Always use an elevator.  
WARNING! Never use your power chair to negotiate steps or escalators.  
Doors  
! Determine if the door opens toward or away from you.  
! Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently and slowly  
backward to pull the door open.  
Elevators  
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).  
! If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow the  
rubber door edge to contact the power chair and the door will reopen.  
! Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.  
Lift/Elevation Products  
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in transporta-  
tion. Pride recommends that you closely review the instructions, specifications, and safety information set forth by the  
manufacturer of the lift/elevation product before using that product.  
WARNING! Never sit on your power chair when it is being used in connection with any type of lift/  
elevation product. Your power chair was not designed with such use in mind and any damage or  
injury incurred from such use is not the responsibility of Pride.  
Motor Vehicle Transport  
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The power chair  
should be stowed in the trunk of a car or in the back of a truck or van with batteries removed and properly secured.  
WARNING! Do not sit on your power chair while it is in a moving vehicle.  
WARNING! Always be sure your power chair and its batteries are properly secured when it is being  
transported. Batteries should be secured in an upright position and protective caps should be  
installed on the battery terminals. Batteries should not be transported with any flammable or  
combustible items.  
Positioning Belts  
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining your re-  
quirement for a positioning belt in order to operate your power chair safely.  
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is  
fastened securely in order to reduce the possibility of a fall from the power chair.  
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is  
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should be  
properly belted into seats approved by the vehicle manufacturer.  
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I I . S A F E T Y  
Batteries  
In addition to following the warnings below, be sure to comply with all other battery handling information. For more  
information about your power chair’s batteries, see VI. “Batteries and Charging.”  
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to lift that  
much weight, be sure to get help. Use proper lifting techniques and avoid lifting beyond your  
capacity.  
WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds.  
Wash hands after handling.  
WARNING! Always protect the batteries from freezing and never charge a frozen battery. Charging  
a frozen battery may result in damage to the battery.  
WARNING! Connect your battery harnesses in the proper manner. RED (+) cables must be connected  
to positive (+) battery terminals/posts. BLACK (-) cables must be connected to negative (-) battery  
terminals/posts. Protective caps should be installed over all battery terminals. REPLACE cables  
immediately if damaged.  
Removable Parts  
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including the  
armrests, seat, foot riggings, controller, and shrouds.  
Preventing Unintended Movement  
WARNING! If you anticipate being seated in a stationary position for an extended period of time,  
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This  
will also eliminate the possibility of unintended chair movement from electromagnetic (EM) sources.  
Reaching and Bending  
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend while seated  
on your power chair, it is important to maintain a stable center of gravity and keep the power chair from tipping. Pride  
recommends that the power chair user determine his/her personal limitations and practice bending and reaching in the  
presence of a qualified healthcare professional.  
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the floor by  
reaching down between your knees or if you have to reach over the back of the seat. Movements  
such as these may change your center of gravity and the weight distribution of the power chair,  
possibly causing your power chair to tip.  
WARNING! Keep your hands away from the tires when driving. Be aware that loose fitting clothing  
can become caught in drive tires.  
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I I . S A F E T Y  
Transfers  
Transferring onto and off of your power chair requires a good sense  
of balance.Always have an attendant or healthcare professional  
present while learning to properly transfer yourself.  
To eliminate the possibility of injury, Pride recommends that you or  
a trained attendant perform the following tasks before attempting a  
transfer:  
! Turn off the power to the controller.  
! Ensure your power chair is not in freewheel mode. See III. “Your  
Power Chair.”  
! Turn the caster wheels toward the transfer destination to im-  
prove power chair stability during transfer.  
! Make sure both armrests are flipped up or removed from your  
power chair.  
! Flip up the foot platform or move the leg rests aside; this will  
help to keep your feet from getting caught on the foot rigging  
during the transfer.  
! Reduce the distance between your power chair and the object  
you are transferring onto.  
Figure 4. IdealTransfer Position  
WARNING! Before transferring, position yourself as far back as possible in the power chair seat  
to prevent the power chair from tipping forward during transfer.  
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the armrests  
for weight bearing purposes, such as transfers. Such use may cause the power chair to tip, resulting  
in a fall from the power chair.  
WARNING! Avoid putting all of your weight on the foot riggings. Such use may cause the power  
chair to tip.  
Prescription Drugs/Physical Limitations  
Users must exercise care and common sense when operating a power chair. This includes awareness of safety issues when  
taking prescribed or over-the-counter drugs or when the user has specific physical limitations.  
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or  
if you have certain physical limitations. Some medications and limitations may impair your ability  
to operate your power chair in a safe manner.  
Alcohol/Smoking  
The power chair user must exercise care and common sense when operating his/her power chair. This includes awareness  
of safety issues while under the influence of alcohol or while smoking.  
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this  
may impair your ability to operate your power chair in a safe manner.  
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Jazzy 1170 XL Plus Series  
I I . S A F E T Y  
WARNING! Although the power chair seat has passed the necessary testing requirements for  
cigarette smoke, Pride recommends that you adhere to the following safety guidelines:  
!
!
!
Do not leave lit cigarettes unattended.  
Keep ashtrays a safe distance from the seat cushions.  
Always make sure cigarettes are completely extinguished before disposal.  
Electromagnetic and Radio Frequency Interference (EMI/RFI)  
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can  
have an adverse affect on the performance of electrically-powered mobility vehicles.  
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-way  
radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links,  
microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency vehicles. In some  
cases, these waves can cause unintended movement or damage to the control system. Every electrically-powered mobility  
vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the greater the protection against EMI. This  
product has been tested and has passed at an immunity level of 20 V/m.  
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio transmitters  
may cause unintended movement of your electrically-powered mobility vehicle due to EMI.  
Exercise caution when using any of these items while operating your mobility vehicle and avoid  
coming into close proximity of radio and TV stations.  
WARNING! The addition of accessories or components to the electrically-powered mobility vehicle  
can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in any way  
not authorized by Pride.  
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other  
electrical devices located nearby, such as alarm systems.  
unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Call Pride  
at 800-424-8205 to report the incident.  
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13  
I I I . Y O U R P O W E R C H A I R  
THE JAZZY 1170 XL PLUS SERIES POWER CHAIR  
Your power chair has two main assemblies: the seat and the power base. See figures 5 and 6. Typically, the seat assembly  
includes the armrests, seatback, and seat base. The power base assembly includes two motor/brake assemblies, two drive  
wheels, two anti-tip wheels, two caster wheels, two batteries, and wiring harnesses.  
HEADREST  
SEATBACK  
SEAT ASSEMBLY  
ARMRESTS  
CONTROLLER (VSI SHOWN)  
SEAT BASE  
POWERBASE  
ASSEMBLY  
CASTERWHEEL  
FOOT RIGGING  
(FOOT PLATFORM SHOWN)  
DRIVEWHEEL  
ANTI-TIP WHEELS  
Figure 5.The Jazzy 1170 XL Plus Series Power Chair  
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Jazzy 1170 XL Plus Series  
I I I . Y O U R P O W E R C H A I R  
1170 XL PLUS SPECIFICATIONS  
Suspension:  
Active-Trac Suspension  
Drive Wheels:  
Caster Wheels:  
16 in. (40.64 cm), solid, center-mounted  
9 in. (22.86 cm), solid, rear articulating  
Anti-tip Wheels:  
Maximum Speed:¹  
Range:1  
8 in. (20.32 cm), solid, front mounted  
Up to 5 mph (8.04 km/h)  
Variable up to 15 miles (24 km)  
“Intelligent Braking,” electronic regenerative, disc park brake  
4 in. (10.16 cm)  
Brakes:  
Ground Clearance:²  
Turning Radius:²  
Overall Size:²  
26.75 in. (67.95 cm)  
Length: 45.25 in. (114.94 cm)  
Width: 30 in. (76.2 cm)  
Drivetrain:  
Two motor, mid wheel  
Batteries:³  
Two 12-volt, deep-cycle, Group 24 batteries  
5-amp, onboard (standard)  
5-amp, off-board  
Battery Charger:  
Weight Capacity:  
500 lbs. (226.8 kg)  
Component Weights:  
Base: 149.5 lbs. (67.81 kg)  
Batteries: 53.5 lbs. (24.26 kg) each  
¹
²
³
Varies with base model, user weight, terrain type, battery amp hour rating (AH), battery charge, battery condition, motors,  
controller type, tire type, and tire condition.  
Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance of  
(+ or – ) 3%.  
AGM or Gel-Cell recommended.  
NOTE: All specifications subject to change without notice.  
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15  
I I I . Y O U R P O W E R C H A I R  
BATTERIES  
ELECTRONICS TRAY  
FREEWHEELLEVER  
ONBOARDBATTERYCHARGER  
(LOCATED UNDER ELECTRONICS TRAY)  
MOTOR/BRAKE ASSEMBLY  
FREEWHEELLEVER  
Figure 6. Jazzy 1170XL Plus Series Power Base (Shroud Removed)  
CONTROLLER CONNECTOR  
(VSI SHOWN)  
MAIN CIRCUIT  
BREAKER  
CHARGERPOWERCORD  
AMMETER  
Figure 7. Jazzy 1170XL Plus Series Electrical Components  
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Jazzy 1170 XL Plus Series  
I I I . Y O U R P O W E R C H A I R  
Electronics Tray  
The electronics tray is located on the back of the power base. See figures 6 and 7. The ammeter, charger power cord, the  
main circuit breaker, and controller connectors are all located on the electronics tray.  
Ammeter: The ammeter displays the charger’s current output in amps. SeeVI. “Batteries and Charging.”  
Charger Power Cord: The charger power cord plugs into a standard electrical outlet to supply power to the onboard  
battery charger during battery charging.  
Main Circuit Breaker:The main circuit breaker is a safety feature built into your power chair. When the batteries and the  
motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage to the motors and  
the electronics. If the circuit trips, allow your power chair to “rest” for approximately one minute. Next, push in the circuit  
breaker button, turn on the controller, and continue normal operation. If the main circuit breaker continues to trip repeat-  
edly, contact your authorized Pride Provider.  
Controller Connector: This is where the controller connects to the power base. Each controller uses a different type of  
cable. Regardless of which type of controller is used, the cable must be secured to the seat assembly and not allowed to  
drag on the floor.  
Lighting System Connector (Not Shown): This is where the lighting system connects to the power base. Standard  
lighting systems have a single pin connector. Full lighting systems use a 3-pin connector.  
Active-Trac Suspension  
The power chair is equipped with anActive-Trac Suspension (ATS). ATS is a suspension system designed to make the  
power chair traverse different types of terrain and obstacles while maintaining smooth operation. WithATS, the front anti-  
tip wheels work in conjunction with the motor suspension to help you maneuver over obstacles in excess of 3 in. (7.62 cm)  
inheight.  
As the front anti-tip wheels come in contact with an obstacle, the front anti-tip wheel assembly is drawn upward. At the  
same time, the motors are forced downward. This allows the motors to push the power chair over an obstacle without the  
possibility of becoming “hung up.”  
ATS also helps in day-to-day operating conditions. For instance, when you release the joystick, the power chair begins to  
slow down.As the chair slows down, the front anti-tip wheels will automatically drop toward the ground. This will reduce  
the forward tip that is typically encountered with mid-wheel drive chairs.  
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17  
I I I . Y O U R P O W E R C H A I R  
Freewheel Levers  
For your convenience, your power chair is equipped with two freewheel levers. See figures 8 and 9. These levers allow  
you to disengage the drive motors and maneuver the chair manually.  
WARNING! Do not use your power chair while the drive motors are disengaged! Do not disengage  
the drive motors when your power chair is on an incline, as the unit could roll on its own. Only  
engage the freewheel mode when on a level surface.  
WARNING! It is important to remember that when your power chair is in freewheel mode, the  
braking system is disengaged.  
To engage or disengage the freewheel feature:  
1. Turn the freewheel levers outward to disengage the drive motors. See figure 8.  
2. Turn the freewheel levers inward to engage the drive motors. See figure 9.  
If a lever is difficult to move in either direction, rock your power chair back and forth slightly. The lever should then move  
to the desired position.  
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.  
MANUALFREEWHEELLEVERS  
MANUALFREEWHEELLEVERS  
Figure 8. Drive Disengaged (Dual Levers)  
Figure 9. Drive Engaged (Dual Levers)  
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Jazzy 1170 XL Plus Series  
I V . A S S E M B L Y  
INITIAL ASSEMBLY  
Your power chair may require some assembly either before initial use or after transportation. It may also require disassembly  
to make some comfort adjustments. Figure 10 details those parts of the power chair that are designed to be disassembled  
and assembled by an end user or by a qualified caregiver before using the product or making comfort adjustments.  
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be  
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon  
insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores  
or through your authorized Pride Provider.  
SEATBACKANGLEADJUSTMENT  
SEAT INSTALLATION  
CONTROLLER POSITION  
SEAT HEIGHT/ANGLE ADJUSTMENT  
QUICK RELEASE PINS  
ANTI-TIP WHEEL ADJUSTMENT  
FOOT PLATFORM  
HEIGHT/ANGLE  
ADJUSTMENT  
Figure 10. Jazzy 1170XL Plus Series AssemblyView  
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19  
I V . A S S E M B L Y  
Seat Installation  
The standard seat installation method incorporates the seat frame and four adjustable seat posts located on the  
power base.  
WARNING! Do not pick up the seat frame by the armrests. They are free to pivot, and you may lose  
control of the seat if they do so.  
To install the seat:  
1. Make sure the chair is in drive mode.  
2. Remove the quick release pins from each of the four seat pin receivers. See figure 10.  
3. Set the seat on the seat towers.  
4. Install the quick release pins back into the seat receivers.  
5. Install the controller into the armrest that has the controller mounting bracket.  
6. Plug the controller cable into the connector on the electronics tray. See figure 7.  
7. Secure the controller cable to the armrest receiver with one or more ties.  
8. Route the cable to ensure that the cable cannot be pinched in the seat hinge.  
WARNING! Do not place the controller cable so that it can be pinched in the seat frame or power  
base frame.  
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Jazzy 1170 XL Plus Series  
V . C O M F O R T A D J U S T M E N T S  
COMFORT ADJUSTMENTS  
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to increase  
your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller position.  
NOTE: If your power chair is equipped with a Synergy Seating System, refer to the seat adjustment informa-  
tion contained in separate manuals. If your power chair is equipped with a contoured seating system, refer to  
the following information.  
WARNING! If your power chair was configured at your authorized Pride Provider, please consult  
your healthcare professional before changing the seat position or making any other adjustment.  
Some adjustments may degrade your power chair’s performance and safety by changing its center  
of gravity.  
WARNING! Some power chair components are heavy. You may need assistance to lift or carry  
them. Please refer to the specification table for specific component weights before you disassemble  
the power chair.  
WARNING! Remove the occupant from the power chair before making any adjustments.  
You may need the following to make comfort adjustments:  
! metric/standard hex key set  
! metric/standard socket set and ratchet  
! adjustable wrench  
Seat Height and Seat Angle Adjustment  
There are four seat towers that connect the seat to the power base.You can change the seat height to one of three positions  
by raising the seat towers. If you raise or lower only one set of seat towers (front or rear), you can also change the seat  
base angle.  
To change the seat height or seat angle:  
1. Turn off the power to the controller.  
2. Remove the quick release pin from each of the four seat  
towers.  
SEAT TOWER  
3. Hold the seat by the seat base and lift the seat off the towers.  
4. Set the seat aside.  
BOLT  
5. Remove the body shroud.  
6. Remove the bolt that fastens each of the four seat towers to  
the frame. See figure 11.  
7. Raise or lower each seat tower to the desired height.  
NOTE: Change the seat angle by raising or lowering only  
one set of towers (front or back).  
8. Reinstall the bolt into each seat tower.  
9. Reinstall the shroud.  
Figure 11. Seat Height and Angle Adjustment  
10. Reinstall the seat and secure with the quick release pins.  
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V . C O M F O R T A D J U S T M E N T S  
Manual Recline Seatback Adjustment  
If your power chair seat is equipped with a reclining  
seatback, you can adjust the seatback angle with the  
seatback release lever. The lever is located on the right side  
of the seat base.  
JAMNUT  
ARMRESTANGLE  
ADJUSTINGSCREW  
To adjust the seatback angle:  
1. Pull up on the seatback release lever.  
2. Move the seatback down or up to the desired position.  
3. Release the lever.  
ARMREST HEIGHT  
ADJUSTING  
SETSCREWS  
Seatback Angle Adjustment  
If your power chair is equipped with an adjustable seatback,  
you can adjust it to four (4) different angles: 90°, 102°,  
105°, or 107°. See figure 12.  
SEATBACKANGLE  
ADJUSTINGSCREW  
To adjust the seatback angle:  
1. Remove the seatback angle adjusting screws on both  
seat hinges.  
ARMREST KNOB  
2. Set the seatback at the desired angle.  
3. Reinstall the adjusting screws on both seat hinges and  
tighten.  
Figure 12. Seatback/Armrest Adjustment  
Armrest WidthAdjustment  
You can change each armrest's width independently of  
each other.  
NOTE: Changing the armrest width may increase the  
overall width of your power chair.  
To change the armrest width:  
1. Locate the two armrest knobs on each side of the arm-  
rest receiver bracket. See figure 12.  
2. Loosen the knobs.  
3. Slide the armrests in or out to the desired width.  
4. Tighten the armrest knobs.  
Armrest HeightAdjustment  
To change the armrest height:  
1. Loosen the two setscrews located on the armrest  
receiver. See figure 12.  
2. Raise or lower the armrest to the desired height.  
3. Tighten the setscrews to secure the armrest.  
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Jazzy 1170 XL Plus Series  
V . C O M F O R T A D J U S T M E N T S  
Armrest Angle Adjustment  
To change the armrest angle:  
1. Lift the armrest straight up so that it is perpendicular to  
the floor. See figure 12.  
2. Loosen the jam nut.  
3. Turn the adjusting screw to raise or lower the front of  
the armrest.  
4. Tighten the jam nut to lock the adjusting screw  
into place.  
CONTROLLER BRACKET  
SETSCREW  
Controller Position  
You can move the controller in toward or out away from  
the armrest, or change the position of the controller for ei-  
ther left-hand or right-hand use. See figure 13.  
To extend the controller:  
1. Flip up the armrest so it is perpendicular to the floor.  
2. Loosen the setscrew on the controller bracket. See  
figure 13.  
3. Slide the controller into or out of the armrest to the  
desired position.  
Figure 13. Underside of Armrest  
To change the controller position:  
1. Turn off power to the controller.  
2. Disconnect the controller from the power base.  
3. Cut the wire tie(s) securing the controller cable to the  
armrest.  
4. Flip up the armrest so it is perpendicular to the floor.  
5. Loosen the setscrew on the controller bracket. See  
figure 13.  
6. Slide the controller out of the armrest.  
7. Loosen the setscrew in the other armrest.  
8. Place the controller in the other armrest.  
9. Tighten the setscrew to secure the controller.  
10. Use a wire tie to secure the controller cable to the  
armrest.  
11. Plug the controller into the power base. See figure 6.  
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V . C O M F O R T A D J U S T M E N T S  
Foot Platform Height Adjustment  
MOUNTINGHARDWARE  
The foot platform height is easily adjusted to six different heights.  
To raise or lower the foot platform:  
1. Use a hex key to remove the mounting hardware from the  
foot platform. See figure 14.  
2. Raise or lower the foot platform to the desired height.  
3. Reinstall the mounting hardware into the foot platform.  
Foot Platform Angle Adjustment  
You can adjust the angle of the foot platform with a hex key.  
To adjust the foot platform angle:  
1. Locate the setscrew on the underside of the foot platform.  
See figure 15.  
Figure 14. Foot Platform Height Adjustment  
2. Turn the setscrew clockwise to raise the front of the foot  
platform.  
3. Turn the setscrew counterclockwise to lower the front of the  
foot platform.  
SETSCREW  
Figure 15. Foot Platform Angle Adjustment  
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Jazzy 1170 XL Plus Series  
V . C O M F O R T A D J U S T M E N T S  
Swing-away Footrests  
Swing-away Footrests (SFRs) enable you to rotate the leg rests  
to the side before you transfer on or off of your power chair.  
FOOTREST  
EXTENSION  
To rotate the SFRs:  
SFRRELEASELEVER  
1. Push in the release lever. See figure 16.  
2. Rotate the SFRs.  
To adjust the SFR length:  
1. Remove the two adjustment screws from the side of each  
footrest extension. See figure 16.  
ADJUSTMENT  
SCREWS  
2. Slide the footrest up or down to the desired length.  
3. Reinstall the two adjustment screws.  
Elevating Leg Rests (Optional)  
Elevating Leg Rests (ELRs) offer an infinite range of adjustment  
for the leg angle and a footrest adjustment range of 12–19 in.  
(30.5–48.26 cm).  
Figure 16. Swing-away Footrest Adjustment  
To rotate the ELRs:  
1. Push in release leverA. See figure 17.  
2. Rotate the ELRs.  
RELEASE  
LEVERA  
To adjust the ELR length:  
1. Remove the two adjustment screws from the side of each leg  
rest extension. See figure 17.  
RELEASELEVERB  
2. Slide the leg rest up or down to the desired length.  
3. Reinstall the two adjustment screws.  
LEG REST  
EXTENSION  
To adjust the ELR angle:  
ADJUSTMENT  
SCREWS  
1. Push down release lever B. See figure 17.  
2. Move the leg rest to the desired angle.  
Figure 17. Elevating Leg Rests  
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V . C O M F O R T A D J U S T M E N T S  
Anti-Tip Wheels  
The anti-tip wheels are designed to give your power chair increased stability on rough surfaces. The anti-tip wheels are  
preset for smooth surfaces or indoor use only. If you plan on using your power chair on rough surfaces, it may be  
necessary to adjust the anti-tip wheels to better suit your needs. The anti-tip wheels may need adjustment if either of the  
following occur:  
! When coming to a stop, your power chair tips forward excessively.  
! The anti-tip wheels constantly rub the ground.  
WARNING! Consult your authorized Pride Provider before attempting to change the anti-tip wheel  
height! Changing the anti-tip wheel height affects handling under deceleration!  
WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s  
tendency to tilt forward when coming to a stop. You can compensate for this by having your  
authorized Pride Provider make a small adjustment to the pre-programmed deceleration setting  
in the controller or by moving the seat assembly farther to the rear of your power chair.  
PROHIBITED! Do not remove the anti-tip wheels.  
To adjust the anti-tip wheels:  
1. Place a wrench on the inner locknut of the anti-tip bracket located right in front the shock strut. See figure 18.  
2. Turn locknut counterclockwise to loosen the cam.  
3. Place your wrench on the adjustable cam located on the other side of the locknut.  
4. To adjust the anti-tip upward, turn the cam counterclockwise. To adjust the anti-tip downward, turn the cam clock-  
wise. See figure 19.  
5. Tighten the locknut.  
NOTE: Each drive tire must have 35 psi (2.4 bar) in order for the anti-tip wheels to be properly adjusted.  
Figure 18. Anti-Tip Bracket (Inner Locknut)  
Figure 19. Anti-TipWheel Adjustment (Cam)  
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Jazzy 1170 XL Plus Series  
V I . B A T T E R I E S A N D C H A R G I N G  
BATTERIES AND CHARGING  
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance free.  
Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed to handle a  
longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are not interchangeable.  
Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe for use in power chairs.  
WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds.  
Wash hands after handling.  
WARNING! Do not use batteries that exceed the recommended type and amp-hour capacity. Do  
not use batteries with different amp-hour capacities. Refer to specifications table in this manual  
and in the manual supplied with the battery charger for recommended type and capacities.  
Charging the Batteries  
The battery charger is essential in providing long life for your power chair’s batteries. The battery charger is designed to  
optimize your power chair’s performance by charging the batteries safely, quickly, and easily.  
PROHIBITED! Removal of the grounding prong can create electrical hazard. If necessary, properly  
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.  
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the charger directly  
into a properly wired standard electrical outlet.  
WARNING! You must recharge the batteries with the supplied onboard or off-board charging system.  
Do not use an automotive-type battery charger.  
WARNING! Read the battery charging instructions in this manual and in the manual supplied with  
the battery charger before charging the batteries.  
WARNING! Do not expose the battery charger to rain or other sources of moisture unless it has  
been tested for outdoor use. Refer to the manual supplied with the battery charger for more  
information.  
WARNING! Explosive gases may be generated while charging the batteries. Keep the power chair  
and battery charger away from sources of ignition such as flames or sparks and provide adequate  
ventilation when charging the batteries.  
WARNING! Inspect the battery charger, wiring, and connectors for damage before each use. Contact  
your authorized Pride Provider if damage is found.  
WARNING! Do not attempt to open the battery charger case. If the battery charger does not  
appear to be working correctly, contact your authorized Pride Provider.  
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to insert  
objects through these slots.  
WARNING! Do not allow unsupervised children to play near the power chair while the batteries  
are charging. Pride recommends that you do not charge the batteries while the power chair is  
occupied.  
WARNING! If your battery charger has not been tested and approved for outdoor use, then do not  
expose it to adverse or extreme weather conditions. If the battery charger is exposed to adverse  
or extreme weather conditions, then it must be allowed to adjust to the difference in environmental  
conditions before use indoors. Refer to the manual supplied with the battery charger for more  
information.  
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V I . B A T T E R I E S A N D C H A R G I N G  
To charge the batteries using the onboard charger:  
1. Position the rear of the power chair next to a standard electrical outlet.  
2. Turn off the power to the controller and engage the manual freewheel lever(s) in the drive position. See III. “Your  
Power Chair.”  
3. Extend the charger power cord and plug it into the electrical outlet.  
NOTE: The power chair incorporates an inhibit function that disables the power chair when the charger is  
plugged into an electrical outlet.  
4. We recommend you charge the batteries for 8 to 14 hours.As the batteries charge the ammeter needle slowly drops  
to 0.  
NOTE: The ammeter indicates how much charge is needed to fully charge the batteries. Wait about a minute  
for the charger to warm up. The ammeter may move as high as 5.5 amps, then gradually move back down to 0  
amps as the batteries charge.  
5. When the batteries are fully charged, the ammeter needle vibrates on or about the 0 mark on the ammeter scale.  
Unplug the charger power cord from the electrical outlet, wind the cord up and secure it with the reusable hook and  
loop strap, then place the cord back into the electronics tray.  
To charge the batteries using an off-board battery charger:  
1. Position the front of your power chair next to a standard electrical outlet.  
2. Turn off the power to the controller and engage the manual freewheel lever(s) in the drive position. See III. “Your  
Power Chair.”  
3. Plug the 3-pin extension cable from the off-board battery charger into the off-board battery charger/programming  
socket on the controller.  
4. Plug the off-board battery charger into the electrical outlet.  
NOTE: If it is a Pride off-board charger, then there are two lights in it. The red light indicates that power to  
the off-board charger is on. The green light indicates that the batteries are fully charged. If it is not a Pride off-  
board charger, then follow the instructions supplied by the manufacturer.  
5. We recommend you charge the batteries for 8 to 14 hours.  
6. When the batteries are fully charged, disconnect the charger from the electrical outlet, then from the controller.  
Battery Break-in  
To break in new batteries for maximum efficiency:  
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak  
performance level.  
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until you  
become accustomed to the controls and break in the batteries.  
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will now  
perform at over 90% of their potential.  
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.  
28  
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Jazzy 1170 XL Plus Series  
V I . B A T T E R I E S A N D C H A R G I N G  
Frequently Asked Questions (FAQs)  
How does the charger work?  
The battery charger takes the standard electrical outlet voltage of 120VAC (alternating current) and converts it to 24 VDC  
(direct current). The power chair batteries use direct current to run your power chair. When the battery voltage is low, the  
charger works harder to charge the battery. As the battery voltage approaches full charge, the charger doesn’t work as  
hard to complete the charging cycle. When the battery is fully charged, the amperage from the charger is nearly at zero.  
This is how the charger maintains a charge but does not overcharge the battery.  
Can I use a different battery charger?  
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries. We do  
not recommend using other types of chargers (e.g., an automotive battery charger).  
How often must I charge the batteries?  
Many factors come into play when deciding how often to charge the batteries.You may use your power chair all day on a  
daily basis or you may not use it for weeks at a time.  
! Daily Use  
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using it.Your power chair  
will be ready each morning to give you a full day’s service. It is recommended that you charge the batteries 8 to 14  
hours after daily use.  
! Infrequent Use  
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once per week  
for 12 to 14 hours.  
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the  
batteries for more than 24 hours at a charging cycle.  
How can I get maximum range or distance per charge?  
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More often  
you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of these  
factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining the maxi-  
mum range per charge:  
! Always charge the batteries fully prior to your trip.  
! Plan your trip in advance to avoid inclines if possible.  
! Limit baggage weight to essential items.  
! Try to maintain an even speed and avoid stop-and-go driving.  
What type of batteries should I use?  
We recommend deep-cycle batteries that are sealed and maintenance free. Both sealedAGM and Gel-Cell are deep-  
cycle batteries that are similar in performance. Refer to the specifications table for more information regarding the batteries  
used with your power chair.  
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell batteries to  
reduce the risk of leakage or explosive conditions.  
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29  
V I . B A T T E R I E S A N D C H A R G I N G  
Why do my new batteries seem weak?  
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium (nicads),  
or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain down their  
charge, and then accept a relatively quick recharge. They do not have a “memory” like nickel-cadmium batteries.  
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific demands.  
Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping, the batteries encoun-  
ter temperature extremes that may influence initial performance. Heat robs the charge from the battery, and cold slows the  
power available and extends the time needed to recharge the battery (just as with a car battery).  
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature. More  
importantly, it will take a few “charging cycles” (a partial drain— then a full recharge) to establish the critical chemical  
balance that is essential to the battery’s peak performance and long life. It will be well worth it to take the time to break in  
your battery properly.  
NOTE: The useful life of a battery is quite often a reflection of the care it receives.  
How can I ensure maximum battery life?  
Afully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power chair’s  
batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently charged, or  
stored without a full charge may be permanently damaged, causing unreliable power chair operation and limited battery life.  
How should I store my power chair and its batteries?  
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries at least  
once per week.  
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage. Disconnect  
the battery harnesses and store the power chair in a warm, dry environment.Avoid temperature extremes, such as freezing  
and excessively hot conditions, and never attempt to charge a frozen battery.Acold or frozen battery should be warmed  
for several days prior to recharging.  
What about public transportation?  
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These batteries are  
FederalAviationAdministration (FAA) approved, allowing safe transportation on aircraft, buses, and trains, as there is no  
danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance to determine that carrier’s  
specific requirements.  
What about shipping?  
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair in the  
original shipping container and ship the batteries in separate boxes.  
30  
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Jazzy 1170 XL Plus Series  
V I I . C A R E A N D M A I N T E N A N C E  
CARE AND MAINTENANCE  
Your Jazzy 1170XLPlus is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance  
checks. You can perform some of these checks, but others require assistance from an authorized Pride Provider.  
Preventive maintenance is very important. If you follow the maintenance checks in this section as scheduled, you can  
help ensure that your power chair gives you years of trouble-free operation. If you have any doubt as to your power  
chair’s care or operation, contact your authorized Pride Provider.  
WARNING! Do not service the power chair when the seat is occupied.  
Your power chair, like most electrical equipment, is susceptible to damage from the elements.Avoid damp areas of any kind.  
WARNING! Direct or prolonged exposure to water or dampness could cause the power chair to  
malfunction electronically and mechanically. Water can cause electrical components to corrode  
and the chair's frame to rust. Power chairs should be examined periodically for signs of corrosion  
caused by water exposure, bodily fluid exposure, or incontinence. Damaged components should  
be replaced or treated immediately.  
Should your power chair come in contact with water:  
1. Dry your power chair as thoroughly as possible with a dry towel.  
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.  
3. Check the joystick operation and the brakes before using your power chair again.  
4. If any inconsistencies are found, take your power chair to an authorized Pride Provider. Power chairs that are fre-  
quently exposed to sources of water, such as incontinence, should be inspected often for corrosion and electronic  
components may need to be replaced frequently.  
Temperature  
! Some of the parts of your power chair are susceptible to extreme changes in temperature.Always keep your power  
chair between the temperatures of 18°F (-8°C) and 122°F (50°C).  
! In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze depends on a  
number of factors, such as battery charge, usage, and composition of the batteries (e.g.,AGM or Gel-Cell).  
! Temperatures above 122°F (50°C) may cause your power chair to operate at a reduced speed. This reduced speed  
is a safety feature built into the controller that helps prevent damage to the motor and other electrical components.  
General Guidelines  
! Avoid knocking or bumping the controller, especially the joystick.  
! Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.  
! Keep the controller clean.  
! Check all connectors on the electronics tray to ensure that they are all tight and secured properly.  
! Make sure the drive tires are inflated to 35 psi (2.4 bar).  
WARNING! Make sure your tires are inflated to 35 psi (2.4 bar). Do not underinflate or overinflate  
your tires. Low pressure may result in loss of control, and overinflated tires may burst. Overinflating  
tires can cause them to explode.  
WARNING! Do not use a high pressure hose to inflate your tires.  
! Use a rubber conditioner on the tire sidewalls to help preserve them.  
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the  
tires slippery and cause your power chair to skid.  
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31  
V I I . C A R E A N D M A I N T E N A N C E  
! All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.  
! The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help it retain  
its high-gloss appearance.  
! Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within the battery  
well, with the battery terminals facing inward, toward each other. Refer to the frame decal for the correct wiring layout.  
WARNING! Even though the power chair has passed the necessary testing requirements for ingress  
of liquids, you should keep electrical connections away from sources of dampness, including  
direct exposure to water or bodily fluids and incontinence. Check electrical components frequently  
for signs of corrosion and replace as necessary.  
Daily Checks  
! With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the neutral  
position when you release it. Check the rubber boot around the base of the joystick for damage. Visually inspect the  
boot. Do not handle or try to repair it. See your authorized Pride Provider if there is a problem.  
! Visually inspect the controller harnesses. Make sure that they are not frayed or cut or have any wires exposed. See  
your authorized Pride Provider if there is a problem with any harnesses.  
Weekly Checks  
! Disconnect and inspect the controller and the charger inhibit connection on the electronics tray. Look for corrosion.  
Contact your authorized Pride Provider if necessary.  
! Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any screws.  
! Calibrate the joystick if a noticeable difference in performance is detected or if the joystick does not operate properly.  
To calibrate the joystick, power off the unit, place the joystick in the neutral position, and power the unit back on. If a  
problem still exists with your joystick’s performance, contact your authorized Pride Provider.  
! Check the brakes. This test should be carried out on a level surface with at least three feet of clearance around your  
power chair.  
To check the brakes:  
1. Turn on the controller and turn down the speed level of your power chair.  
2. After one second, check the battery condition meter. Make sure that it remains on.  
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.You must be  
able to hear each electrical brake operating within a few seconds of joystick movement. Repeat this test three times,  
pushing the joystick backwards, then left, and then right.  
Monthly Checks  
! Check that the anti-tip wheels do not rub the ground when you operate the power chair.Adjust them as necessary. See  
V. ComfortAdjustments.”  
! Check for extreme wear on the anti-tip wheels. Replace them as necessary.  
! Check for drive tire wear. See an authorized Pride Provider for repair.  
! Check the rear casters for wear. Replace them as necessary.  
! Check the rear forks for damage or fluttering which indicates that they may need to be adjusted or have the bearings  
replaced. See an authorized Pride Provider for repair.  
! Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.  
32  
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Jazzy 1170 XL Plus Series  
V I I . C A R E A N D M A I N T E N A N C E  
Yearly Checks  
Take your power chair to an authorized Pride Provider for yearly maintenance, especially if you use your power chair on  
a daily basis. This helps ensure that your power chair is functioning properly and helps prevent future complications.  
Storage  
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the batteries  
from the power chair. See VI. “Batteries and Charging.”  
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be  
damaged.  
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored without  
a full charge may be permanently damaged, causing unreliable performance and limited service life. It is recommended that  
you charge the batteries periodically throughout periods of prolonged storage to ensure proper performance.  
You may wish to place several boards under the frame of your power chair to raise it off of the ground during periods of  
prolonged storage. This takes the weight off of the tires and reduces the possibility of flat spots developing on the areas of  
the tires contacting the ground.  
Disposal of Your Power Chair  
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact your local  
waste disposal agency or authorized Pride Provider for information on proper disposal of power chair packaging, metal  
frame components, plastic components, electronics, and batteries.  
Cleaning and Disinfection  
! Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.Avoid using  
products that may scratch the surface of your power chair.  
! If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on your  
product before application.  
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning  
agent before applying it to your product. Failure to comply may result in skin irritation or premature  
deterioration of upholstery and/or power chair finishes.  
WARNING! Never hose off your power chair or place it in direct contact with water. Your power  
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a  
damp cloth.  
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become  
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.  
Wheel Replacement  
If you have pneumatic tires and you have a flat tire, replace the tube. If your chair is equipped with a solid tire insert, then  
you must replace the entire wheel assembly. Replacement tires, tubes, and wheel assemblies are readily available through  
your authorized Pride Provider.  
WARNING! Be sure that the controller’s power is turned off and the power chair is not in freewheel  
mode before performing this procedure.  
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the  
tire. If any further disassembly is required, deflate the tire completely or it may explode.  
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33  
V I I . C A R E A N D M A I N T E N A N C E  
TIRE  
TUBE  
FRONT RIM HALF  
SCREWS  
REARRIMHALF  
DRIVEWHEELWASHER  
DRIVE WHEEL NUT  
Figure 21. Jazzy 1170XL Plus Series DriveWheel Disassembled  
Figure 20. Jazzy 1170XL Plus Series DriveWheel  
Follow these easy steps for a quick and safe repair for both solid and pneumatic tires:  
1. Turn off the power to the controller.  
2. Set the power chair up on blocks.  
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.  
4. Remove the drive wheel nut and washer from the axle. See figure 20.  
5. Pull the wheel off the axle.  
6. Remove the screws that fasten the two rim halves together. See figure 21.  
7. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire assembly if it is a solid  
tire.  
8. Reassemble the rim halves and reinstall the nuts and washers to the wheel hub.  
9. Slide the wheel back onto the axle.  
10. Reinstall the drive wheel nut and washer onto the axle and tighten.  
11. Inflate the pneumatic tire to 35 psi (2.4 bar).  
12. Remove the power chair from the blocks.  
Battery Replacement  
Adiagram is printed on a decal located on the power chair frame near the battery tray. See figure 22.  
WARNING! Do not replace the battery when the seat is occupied.  
WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds.  
Wear goggles and gloves when handling batteries and wash hands after handling.  
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to lift that  
much weight, be sure to get help. Use proper lifting techniques and avoid lifting beyond your  
capacity.  
WARNING! Do not mix or match new and old batteries. If you encounter a situation where one  
battery needs to be replaced, then replace both batteries. Refer to the specification table in this  
manual and the manual supplied with the battery charger for recommended type and capacities.  
34  
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Jazzy 1170 XL Plus Series  
V I I . C A R E A N D M A I N T E N A N C E  
To replace the batteries:  
1. Turn off the power to the controller.  
2. Make sure that the power chair is in drive mode. See III. “Your  
Power Chair.”  
3. Unplug the connectors from the electronics tray.  
4. Remove the seat. See V. ComfortAdjustments.”  
5. Remove the shroud.  
6. Disconnect the wiring harnesses from the batteries.  
7. Remove the batteries from the power base.  
8. Place the new batteries in the power base. Make sure that the  
terminalsarefacinginwards. Ifthebatteryterminalsareinthemiddle  
of the batteries, then make sure that the positive terminal of the rear  
battery is facing the negative terminal of the front battery on the left  
side.  
Figure 22. BatteryWiring Diagram  
9. Looking at the power base from the front, connect the red wire from the left side to the positive (+) terminal on the  
back battery and connect the black wire from the left side to the negative (-) terminal on the front battery.  
WARNING! Make sure you tighten the fasteners so that the connections are secure.  
10. Connect the red wire from the right side to the positive (+) terminal on the front battery and connect the black wire  
from the right side to the negative (-) terminal on the rear battery.  
11. Reinstall the shroud.  
12. Reinstall the seat.  
13. Plug in the connectors to the electronics tray.  
When to See Your Authorized Pride Provider for Service  
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your authorized  
Pride Provider. When calling, have the model number, serial number, nature of the problem, and the trouble code if  
available.  
! Motor noise  
! Frayed harnesses  
! Powers up, but does not move  
! Does not power up  
! Cracked or broken connectors  
! Uneven wear on any of the tires  
! Jerky motion  
! Bent or broken wheel assemblies  
! Pulling to one side  
Corrective Maintenance  
If the battery condition meter does not light up when you turn on the power:  
! Check the harness connections. Make sure they are tight.  
! Check the circuit breaker. Reset it if necessary.  
! Check the battery connections.  
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are available  
at automotive parts stores. Disconnect both batteries before load testing and follow the directions that come with the load  
tester. If either one of the batteries fails the load test, replace both of them. If your power chair still does not power up,  
contact your authorized Pride Provider.  
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35  
V I I I . W A R R A N T Y  
LIFETIME LIMITED WARRANTY  
For the lifetime of your power chair from the date of purchase, Pride will repair or replace at our option to the original  
purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be  
defective in material and/or workmanship:  
Structural frame components, including:  
! Main Frame  
! Fixed-position seat post  
TWO-YEAR LIMITED WARRANTY  
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of  
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
Electronic components, including:  
! ChargerAssembly  
! Controller  
Main frame assemblies, including:  
! Anti-tip forks ! Caster forks  
! Caster beam ! Metal seat framing  
! Joystick  
Other components, including:  
! Foot riggings  
! Electrical Harness ! Foot rigging mounting brackets  
18-MONTH LIMITED WARRANTY  
For eighteen (18) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free  
of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
! Motor/gearbox assembly ! Power seat actuator  
ONE-YEAR LIMITED WARRANTY  
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of  
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
! Accessories  
! Brakes (electronic function ONLY)  
SIX-MONTH LIMITED WARRANTY  
For six (6) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of  
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
! Bearings and bushings  
! Plastic components, except body  
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not war-  
ranted by Pride.  
RECONDITIONED UNITS WARRANTY  
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.  
36  
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Jazzy 1170 XL Plus Series  
V I I I . W A R R A N T Y  
WARRANTY EXCLUSIONS  
This warranty does not extend to those items which may require replacement due to normal wear and tear.  
! ABS Plastic shrouds  
! Motor brushes  
! Upholstery and seating  
! Brake Pads  
! Tires and tubes  
! Fuses/Bulbs  
! Circumstances beyond the control of Pride  
! Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN  
ADVANCE, by Pride Mobility Products Corporation  
! Repairs and/or modifications made to any part without specific consent from Pride  
Exclusions also include components with damage caused by:  
! Contamination  
! Abuse, misuse, accident, or negligence  
! Battery fluid spillage or leakage  
! Commercial use, or use other than normal  
! Improper operation, maintenance, or storage  
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in  
cold conditions for an extended period of time, or worn out through heavy use is not covered.  
SERVICE CHECKS AND WARRANTY SERVICE  
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior  
written authorization.All transportation costs and shipping damage incurred while submitting parts for repair or replacement  
are the responsibility of the purchaser.  
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride product can  
result in personal injury or product damage and will void Pride’s product warranty.  
There is no other express warranty.  
IMPLIED WARRANTIES  
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from  
the date of purchase and to the extent permitted by law.Any and all implied warranties are excluded. This is the exclusive  
remedy. Liabilities for consequential damages under any and all warranties are excluded.  
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation  
incidental or consequential damages. The above limitation or exclusion may not apply to you.  
This warranty gives you specific rights, and you may also have other rights which vary from state to state.  
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible technical  
and customer service.  
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37  
N O T E S  
38  
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Jazzy 1170 XL Plus Series  
Quality Control - Jazzy 1170XL Plus Series  
Inclusion of all Parts  
Joystick Serial Number  
Controller Serial Number  
Left Motor Serial Number  
Right Motor Serial Number  
Fit and Finish  
Performance  
Pride keeps a more detailed report on file at the factory.  
Date Inspected  
Inspector  
*i nf ma nu2180*  
Product Serial #  
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