Synergy TRU-Balance 2
BASIC OPERATION INSTRUCTIONS
TRU-Balance 2 Power Re-
Power Tilt
cline
Removable Battery Pack
ACN# 088 609 661
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TABLE OF CONTENTS
LABEL INFORMATION ................................................................. 4
INTRODUCTION ............................................................................ 6
INSTALLATION ............................................................................. 7
BATTERY PACK INSTALLATION TO EXTERIOR LIFT .................. 7
BATTERY PACK INSTALLATION TO BACKPACKER SERIES
LIFTS ............................................................................................. 8
BATTERY PACK INSTALLATION TO SILVERBOOM ..................... 8
BATTERY CHARGING ................................................................ 10
IN HOUSE DOCKING STATION CHARGING .............................. 11
BACKPACKER SERIES/SILVERBOOM BATTERY PACK
CHARGING.................................................................................. 12
MOBILITY PRODUCT BATTERY CHARGING............................. 13
BATTERY CHARGER LEDS ........................................................13
BATTERY REPLACEMENT......................................................... 14
TROUBLESHOOTING .................................................................15
CHARGER SPECIFICATIONS .................................................... 17
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LABEL INFORMATION
PRODUCT SAFETY SYMBOLS
The symbols below are used on the product to identify warnings, mandatory
actions, and prohibited actions. It is very important for you to read and un-
derstand them completely.
Read and follow the information in the owner’s manual.
Avoid exposure to rain, snow, ice, salt, or standing water
whenever possible. Maintain and store in a clean and dry
condition.
Contact with tools can cause electrical shock.
Do not allow unsupervised children to play near the
mobility product while the batteries are charging.
Do not expose to open flame.
Explosive conditions exist!
Corrosive chemicals contained in battery.
Contains Lead.
Wear safety goggles.
Always replace the battery with the exact same type,
chemistry, and amp-hour (Ah) capacity. Refer to the
specifications table in this manual for recommended
type and capacities.
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LABEL INFORMATION
Disposal and recycling-Contact your authorized Pride
Provider for information on proper disposal of your Pride
product and its packaging.
Battery charger for indoor use only.
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6
Basic Operation Instructions
INTRODUCTION
WELCOME to Silver Star, a division of Pride Mobility Products Corporation
(Pride). The product you have purchased combines state-of-the-art
components with safety, comfort, and styling in mind. We are confident that
the design features will provide you with the conveniences you expect during
your daily activities. Understanding how to safely use and care for this product
should bring you years of trouble-free operation and service.
Read and follow all instructions, warnings, and notes in this manual and all
other accompanying literature before attempting to use this product for the
first time. In addition, your safety depends upon you, as well as your provider,
caretaker, or healthcare professional in using good judgement.
This manual is to be used in addition to the owner’s manual that came with your
lift. If there is any information in this manual which you do not understand, or if
you require additional assistance for setup or operation, please contact your Silver
Star Provider. Failure to follow the instructions, warnings, and notes in
this manual and those located on your Pride product can result in personal
injury and/or equipment damage and will void Pride’s product warranty.
NOTE: If you ever lose or misplace your product registration card or your
copy of this manual, contact us and we will be glad to send you a new one
immediately.
My Silver Star Provider Is:
Name:_______________________________________________________
Address:_____________________________________________________
Phone Number:________________________________________________
Purchase Date:________________________________________________
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Basic Operation Instructions
7
INSTALLATION
Battery Pack Installation to Exterior Lift
Follow these steps to install the battery pack to the Exterior Lift:
1. Remove the battery pack from the battery base.
2. Align the mounting holes in the battery pack base bracket with those in
the accessory bracket located under the key switch tube. See figure 1.
3. Secure the battery pack base to the accessory bracket with the supplied
hardware. See figure 1.
4. Insert the battery into the battery pack base, making sure that the connec-
tor on the bottom of the battery aligns and fully connects with the mating
connector inside the battery pack base.
5. Plug the battery cord on the bottom of the battery pack into the mating
connector running from the motor. See figure 1.
BATTERY PACK BRACKET
KEY SWITCH TUBE
Figure 1. Battery Pack Installation to Exterior Lift
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8
Basic Operation Instructions
Battery Pack Installation to Backpacker Series Lifts
Follow these steps to install the
battery pack to a Backpacker
Series Lift:
1. Remove the rubber caps and
nuts from the protruding bolts
on the side of the lift motor
housing. See figure 2.
2. Remove the spacer bar. See fig-
ure 2.
BATTERY
PACK
LIFT MOTOR
HOUSING
3. Mount the battery packbase onto
the protruding bolts and secure
into position with the nuts re-
moved earlier. See figure 2.
4. Insert the battery pack into the
battery pack base, making sure
that the connector on the bot-
tom of the battery pack aligns
and fully connects with the
mating connector inside the
battery pack base.
BATTERY
PACK BASE
SPACER BAR
NUTS
5. Connect the male connector of
the battery harness to the fe-
male connector at the base of
the Backpacker.
BOLTS
Figure 2. Battery Pack Installation
6. Secure the battery harness to the other cables with wire ties.
Battery Pack Installation to SilverBoom
The base of the battery pack has 4 mounting holes (1 at each corner) for
mounting the base permanently to a vehicle. Install the base in a location
where it will not interfere with lift operation and is in close proximity to an
auxiliary outlet or cigarette lighter outlet.
WARNING! Before drilling the mounting holes in your vehicle,
make absolutely certain through a visual inspection that
there are no obstructions in the path of the drill bit, such as
the fuel tank, exhaust pipes, or electrical wires.
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Basic Operation Instructions
9
PROHIBITED! Do not mount the battery pack in an area
where it will be affected by moisture or dirt.
Follow these steps to install the battery pack to the SilverBoom:
1. Determine a location to mount the battery pack to the vehicle. See
figure 3.
2. Inspect the undercarriage of the vehicle (where the battery pack is lo-
cated) for obstructions that may hinder the installation of the mounting
screws that secure the base to the vehicle (e.g., electrical wiring, the gas
tank, bumper mounts, or exhaust pipes).
3. Mark the location of the mounting holes, then drill pilot holes, which
should be smaller than the diameter of the mounting screws.
4. Secure the case to the vehicle using the supplied hardware.
5. Plug the harness from the battery pack into the mating harness extending
from the lift. See figure 3A.
WARNING! A battery pack that is not secured properly to
the vehicle can become a hazard while driving.
MOUNTINGSCREWS
BATTERY
HARNESS
Figure 3. Battery Pack Installation
Figure 3A. Harness Connections
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10
Basic Operation Instructions
BATTERY CHARGING
Batteries may encounter temperature extremes that can influence their per-
formance. Extreme heat diminishes the charge on the battery; extreme cold
slows the available power and extends the time needed to recharge the bat-
tery. Keep the batteries fully charged whenever possible and protect the bat-
teries from extreme heat or cold.
WARNING! Always protect the batteries from freezing and
never charge a frozen battery.
Explosive conditions exist!
Corrosive chemicals contained in battery. Use only AGM or
Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
Removal of grounding prong can create electrical hazard. If
necessary, properly install an approved 3-pronged adapter to
an electrical outlet having 2-pronged plug access.
Do not connect an extension cord to the AC/DC converter or
the battery charger.
Do not allow unsupervised children to play near the mobility
product while the batteries are charging.
Do not expose to open flame.
Avoid exposure to rain, snow, ice, salt, or standing water
whenever possible. Maintain and store in a clean and dry
condition.
Battery charger for indoor use only.
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Basic Operation Instructions
11
In House Docking Station
Charging
Follow these steps to charge the
battery pack with the In House
Docking Station:
BATTERY
PACK
1. Remove the battery pack from
the battery pack base.
BATTERY
CHARGER
2. Place the charger base near a
standard electrical outlet. See
figure 4.
3. Connect the charger harness to
the power lead extending from
the charger base, then plug the
3-pronged plug into the electri-
cal outlet.
CHARGER
BASE
Figure 4. Battery Charging Base
4. Place the battery pack onto the
charger base.
5. Monitor the LEDs on the side of
the charger base for charging sta-
tus. See figure 8.
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Basic Operation Instructions
Backpacker Series/SilverBoom Battery Pack Charging
The battery pack used on the Backpacker Series and SilverBoom is a self-contained
unit, which includes 1 battery and an internal battery charger.
The battery pack charger is designed to charge the lift battery and those of a mobility
product, switching between the 12-volt lift battery and the 24-volt mobility product
batteries, depending on which battery is in need of a charge. (The lift battery receives
priority when charging.)
NOTE: The charger will normally charge the battery pack first, then switch to the
mobility product charging output.
NOTE:Chargingswitchesautomaticallytothemobilityproductwhenitisplugged
into the charger. The mobility product will be charged for one hour before switch-
ing back to top off the lift battery.
During charging, if the vehicle engine is shut off, an automatic charge shut-off timer
(lasting three hours) will start. If the vehicle remains off, and the vehicle’s battery is
in good condition, the charger will continue to charge the lift and mobility product
batteries for three hours then enter sleep mode. If the charger detects that the vehicle
batteryisgettingtoolow,thechargerwillentersleepmodebeforethreehours.Charging
will restart when the vehicle engine is started. Disconnecting then reconnecting the
24-volt mobility product will also restart charging and will reset the three-hour timer.
Iftheauxiliarypoweroutletorcigarette
lighter outlet is switched on and off
withtheignitionkey,thenchargingwill
only take place when the ignition key
is in a power-on position.
The charger is powered by plugging it
into one of the vehicle’s auxiliary
outlets or cigarette lighter outlet. See
figure 5. It is recommended that the
chargerbeconnectedtoacontinuously
AUXILIARY OUTLET PLUG
powered auxiliary outlet or cigarette
lighter outlet.
Figure 5. Auxiliary Outlet Plug
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Basic Operation Instructions
13
Mobility Product Battery Charging
The battery pack’s internal charger
is capable of charging the batteries
of the mobility product you are
transporting. This option is only
available for Backpacker Series and
SilverBoom lifts. The internal
battery pack is also capable of
PLUG INTO
AUXILIARY
OUTLET
charging a 24-volt mobility product
equipped with a compatible Neutrik
NC3MXX connector (for pin
configurations, see figure 7).
Figure 6. Charging A Mobility Device
PIN 1 = BATTERY+
To charge the mobility product’s
batteries:
1. Ensure the battery pack is
plugged into the vehicle’s auxil-
iary outlet.
PIN 2 / PIN 3 JUMPERED =
INHIBITHIGH
PIN 3 = BATTERY -
2. Plug the charger cord into the
off-board charger port on the
mobility product. See figure 6.
Figure 7. Pin Configuration
BATTERY CHARGER LEDs
The LEDs on the side of the battery
pack (see figure 8) indicate charging
status. (See the table below.) Each
battery has its own LED. The right
LED indicates the charging status of
the 12-volt lift battery. The left LED
indicates the charging status of the
24-volt mobility device.
24-VOLT LED
12-VOLT LED
Figure 8. Battery Pack LEDs
LED
Fast flashing LED
CONDITION
Indicates charge verification (do batteries need charging?)
Slow flashing LED
Indicates the battery is charging
LED is solid
Both LEDs are off
Indicates the battery is charged above 95%
Indicates the charger is off
Alternately flashing LEDs
Indicates a fault
Both LEDs alternately flash 3 times
Indicates the batteries are not connected
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14
Basic Operation Instructions
BATTERY REPLACEMENT
MANDATORY! Battery posts, terminals, and related
accessories contain lead and lead compounds. Wear
goggles and gloves when handling batteries and
wash hands after handling.
WARNING! Always replace the battery with the
exact same type, chemistry, and amp-hour (Ah)
capacity. Refer to the specifications table in this
manual for recommended type and capacities.
To remove the battery from the pack (see figure 9):
1. Remove the battery pack from
the base.
2. Remove the 6 screws from the
bottom of the pack.
BATTERY LEADS
3. Separate the pack halves.
4. Disconnect the battery leads
from the battery terminals and
remove the battery.
5. Put a new battery into the bat-
tery pack.
6. Connect the battery leads: red
wire to the positive terminal (+)
and black wire to the negative
terminal (-).
SCREW
7. Put the pack halves back to-
gether, reinstall the screws, and
tighten.
8. Reinstall the battery pack to the
battery pack base.
Figure 9. Battery Replacement
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Basic Operation Instructions
15
TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting.
However, most of the problems that may arise can usually be solved with a
bit of thought and common sense. Many of these problems occur because
the battery is not fully charged or because the battery is worn down and can
no longer hold a charge.
What if the battery will not charge?
„ Fully insert the appropriate ends of the charger cord into their ports.
„ Ensure the battery pack is inserted properly into the charger pack.
„ Check the fuses located on the bottom of the battery pack.
„ Check the fuse located in the auxiliary outlet plug.
In the event the batteries do not charge when using an auxiliary outlet:
1. Insert the auxiliary outlet plug into the auxiliary power outlet or cigarette
lighter outlet.
2. If the LED on the auxiliary outlet plug does not light up, change its fuse.
To change the fuse in the auxiliary outlet plug:
1. Twist the end of the auxiliary outlet plug until it seperates from the pri-
mary outlet plug.
2. Remove the end of the cap, taking care to retain the silver charging connector.
3. Remove the fuse by pulling it out of its slot.
4. Examine the fuse to be sure it is blown. See figures 10 and 11.
5. Insert a new fuse of the proper rating.
6. With the silver charging connector in place, twist the end of thecap un-
til it is secure.
Figure 10. Working Fuse
Figure 11. Blown Fuse (Replace)
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Basic Operation Instructions
In the event the battery pack’s fuse should cease to work:
1. Remove the fuse by pulling it out of its slot. The fuses are located on the
underside of the battery pack.
2. Examine the fuse to be sure it is blown. See figures 12 and 13.
3. Insert a new fuse of the proper rating.
Figure 12. Working Fuse
Figure 13. Blown Fuse (Replace)
WARNING! The replacement fuses must exactly match the
rating of the old fuses. Failure to use properly rated fuses
may cause damage to the electrical system.
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Basic Operation Instructions
17
CHARGER SPECIFICATIONS
LED
CONDITION
12.1V - 15.5V DC (Measured at car battery)
11.5V - 15.5V DC (Measured at charger)
5.8 Amps maximum
Operating Vehicle Voltage
Operating Input Voltage
Input Current (RMS):
Input Fuse
3AG 7-Amp or ATC 7.5-Amp (Fast Blow)
4-amp (Fast Blow)
12.1-Volts
Output Fuse (One For Each Battery)
Car Voltage minimum for auto shut-off
Maximum Charging Current
2.5-Amps
Onboard LEDs: (2) One For Each Battery Color: green
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Basic Operation Instructions
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Basic Operation Instructions
19
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Pride Mobility Products Corporation
182 Susquehanna Avenue
Exeter, PA 18643-2694
USA
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
Canada
*I NFMANU3630*
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