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Menu overview
By using the “pilot key”
on the side of the handset you can scroll
through the menus
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Zenia 300Vox
Handset
Pilot key
Line key
Press to enter the carousel or
validate a menu/option
- Scroll to navigate the menus &
options
- Press to take the line, answer a call or
hang up.
Earpiece
- Move the cursor left/right
- Scroll up to reach Intercom from
idle mode
Correct key
- To correct a digit when predialling or a
character when editing
- Scroll down to reach Cheapest
rates from idle mode
- A short press to go back one menu
when navigating
A long press to unlock the keypad
- A long press to return to idle mode
when navigating
Loudspeaker
- A short press to take the line or
activate the handset loudspeaker during
a call
- To insert R for operator services when
on line
Headset connector
- A long press to activate the base
loudspeaker
Phonebook
- A short press to access the phonebook
- A long press to add a new entry
Call log
- A short press to access the call log
- A long press to directly access the
vocal message list
Do not disturb & case mode
- A short press to insert # when dialling
- A long press to activate/deactivate the
“Do Not Disturb” mode
Microphone
- A long press to insert a pause (P) when
dialling
Keypad lock & Edition
- A short press to insert *
- A long press to lock/unlock the keypad
in idle mode
- Press to switch case mode when
editing
- A long press to insert R when
predialling
Alarm clock
- A short press to dial 0
- A long press to activate/deactivate the
alarm clock
- A long press to switch multitap or
Eatoni editor when editing
Handset Zenia 300Vox
2
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Icons on the display
Steady ON
Blinking
Fast blinking
New message on answering
machine or voice mailbox
Answer machine full
Answer machine ON
- Incoming external call in
progress
- Line is already busy
External call in
progress
Internal call in
progress
Internal incoming call
Base loudspeaker ON
Handset loudspeaker
ON
Ringer deactivated
SMS function ON
New SMS
SMS memory full
Not registered
Registered & in range
of the base station
The battery symbol
When charging, the battery bars scroll :
When the handset discharges, the icon shows the status: Full
, 2/3
, 1/3
and empty
.
Information on the base station display
The base display lights up when the answer machine is activated.
The number of read messages is displayed (steady).
The number of new messages is displayed (blinking).
When the mute feature is activated on the base, the display shows
When listening to a message, if you press
(pause), the display shows
When recording a memo from the base station, recording a conversation
or when a message is being left, the display shows a scrolling
When the answer machine is full, the number of messages blinks fast.
Handset & base displays
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3
Zenia 300Vox Base station
The base station can be used to make calls just like a handset.
Do Not Disturb indicator (red)
ON : The mode is activated
OFF : The mode is deactivated
Power indicator (green)
ON : System correctly connected
to the mains
OFF : System not powered
Blinking : The line is busy
Blinking fast : Call transfer in
progress
Decrease the volume of the base
loudspeaker and deactivate call
screening
Increase the volume of the base
loudspeaker and activate call screening
Micro
To page all handsets when in idle mode or
make a direct call transfer when on line
To redial the last number called from
the base (see page 8)
To mute the microphone when on
line. Press again to unmute
To take the line, make the call and
answer a call
To record a memo when in idle mode.
To record a conversation when on
line, press again to stop recording
To use the operator services
Answer machine control keys (see page 8 for more information)
One press to go back to beginning of message.Two quick presses to go back to previous message
Press to listen to the messages or pause when listening to messages
A long press to fast forward a message. Press to go to next message
Press to erase the current message.A long press to erase all the already read messages
To activate the answer machine.When the answer machine is on, press to listen to the current
outgoing message
To stop the listening of the current message
To deactivate the answer machine
Press to activate or deactivate the “Do Not Disturb” mode
Base station
4
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Table of contents
Handset Zenia 300Vox
Icons on the displays
Base station Zenia 300Vox
2
3
4
Setting the call screening
24
25
25
25
26
26
Setting the recording quality
Activating the remote control
Using the remote control
Changing the remote control code
Recording a local message (memo)
Table of contents
5
Installing the base station
Installing and replacing the battery pack
Battery life and range
6
6
6
6
Using the intercom
Making internal calls/ activating babysit mode
Transferring a call from the handset
Using conference call
27
27
28
Connecting the base and the charger
Basic use of the base station
In-call features on the base station
Advanced features of answer machine
7
7
8
Using the phonebook
VIP settings
Adding a name
Calling from phonebook
Viewing the phonebook
29
29
29
30
Introduction
Screen in idle mode
Understanding the menu system
How to navigate in the menus
9
9
9
Using the call log
Viewing the call log
Deleting the call log
Setting the call log
32
33
33
Calling/answering calls/other principles
In-call features
10
11
12
Network
Using the Cheapest Rates function
Using the operator services
Editing systems
34
35
SMS
Sending new SMS
Reading the SMS list
SMS settings
13
14
16
Using the extra features
Setting theVIP melody
Setting the Call cost and duration
Setting the alarm clock
36
36
36
37
Handset
Setting the ringer type
Setting the “Do Not Disturb” mode
18
18
18
18
19
19
19
19
20
20
20
21
21
Setting the ringer volume
Setting the earpiece tone
Setting the key & feedback tones
Setting the notification beep
The babysit mode
Registering an additional handset
Unregistering a handset
Using the Zenia 300Vox handset with several base stations
Renaming the handset
Base station
Setting the ringer type
Recording the personal ringer
Setting the ringer volume
Setting music on hold
Registration mode
38
38
38
38
39
39
40
Line settings
Setting the service codes
Setting the date and time
Setting the display contrast
Setting the backlight
GAP standard
41
Conformity, environment & safety
Declaration of conformity
42
42
Using the answer machine
Setting the answer machine ON/OFF
Listening to your messages
Deleting messages
Selecting the answer mode and the outgoing message type
Recording your personal outgoing message
Setting the number of rings before answering
Setting the voice prompts
22
22
23
23
23
24
24
Troubleshooting
Index
Philips has marked the battery and packaging with standard symbols designed to promote the recycling and appropriate
disposal of your eventual waste.
A financial contribution has been paid to the associated national recovery & recycling system.
The labelled packaging material is recyclable.
TM
DECT is a trade mark of ETSI registered to the benefit of the implementers of the DECT technology.
Table of contents
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5
Installing the base station
To properly install the base station, plug the line cord and the
power cable into the base station. Plug the cord and the cable into
the wall socket.The green indicator on the base station indicates
that the phone is properly installed.
Warning ! The electrical network is classified as dangerous
according to criteria in the standard EN 60-950.The only way to
power down this product is to unplug the power supply from the
electrical outlet. Ensure the electrical outlet is located close to the
apparatus and is always easily accessible.
Warning :Always use the cables provided with the product.
!
Do not insert anything in this opening
Installing and replacing the battery pack
To insert the battery pack, open the battery door on the
handset by sliding it down. Connect the battery pack to the
connector inside the handset.
Place the battery with sticker face up .
When replacing the battery pack, only use Philips rechargeable
battery packs NiMh 2HR AAA 600mAh.
!
Batteries should not be disposed of with general household waste.
Battery life and range
The battery life is about 250 hours in stand by time (when the handset is in idle mode & ready to receive
a call) and around 16 hours in communication. A low battery alert will inform you that the handset has
to be charged. If this is during a call, the call will end shortly after the alert.
Optimal battery life is reached after 3 cycles of full charge/discharge.
Under ideal conditions the range is a maximum of 50 meters indoors and 300 meters outdoors.When
reaching the range limit, the conversation will become crackly, move closer to the base station otherwise
the call will be cut off.To reach optimal range place the base station away from electrical appliances.
Connecting the base and the charger
The Zenia 300Vox handset charger is separate from the base
so that it can be located in the most convenient place regard-
less of the position of the telephone line connection. However,
the handset charger is delivered with an accessory that can be
used for linking together the base and the charger.They form
thus a single aesthetically pleasing unit.This accessory is located
under the charger. It can be fitted as shown on the picture. If
not in use, it can be conveniently stored under the charger.
Installing the phone
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6
Basic use of the base station
Making a call from the base
Connect the line
and dial from the base station keypad
Answering/ending a call on the base
When the phone rings, press
to answer the call. Press again
to end the call.
Redial (Redial last number called from the base)
Press
and then
To activate/deactivate the “Do Not Disturb” mode from the base
Press
to activate/deactivate this mode with your own settings (see page 37).
In-call features on the base station
During an external call, you can access from the base to additional features.
To mute the base microphone when on line
1- Press
The caller can no longer hear you, but you can hear him.
To resume the conversation press again
.
Call transfer from the base
During an external call, you can transfer the call to handset from the base station
1- Press
2- The caller hears music (if music on hold is activated)
3- All the handsets ring
4- Answer the call on any handset.
The caller is directly transfered to the handset
If no handset answers, after a while the base will ring again, resume the call on the base by pressing
again.
To record a memo on the base in idle mode
To start recording press
, speak close to the base and press again
(see page 26).
To record a conversation on the base when on line
To start recording press , press again to stop recording (see page 11).
The call is recorded on the answer machine for a maximum of 6 mins. It automatically stops if the answer
machine gets full.
Use of the base station
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To increase/decrease the base loudspeaker volume during a call
Press on the base station as many times as necessary.
/
Call waiting
If you are subscribed to this service, a beep informs you of a second incoming call.
To answer the second call press then (according to your network, the code may be different).
Please contact your operator for more details.
Answer machine features
To switch theTelephone Answer Machine (TAM) ON/OFF from the base
From the base station press to activate the answer machine.
Once activated the display on the base is lit.
With that key you can activate the answer machine even when the phone is ringing.
When the answer machine is ON, press to listen to the current outgoing message.
To deactivate it press
.The display switches off.
To listen to your messages from the base
Press
Press
to retrieve the messages or to pause while listening
to go back to the beginning of the message
to fast forward a message.
Keep pressing
The message is played fast but is very audible.
Press to go to next message.
Press
to stop listening to the message.
To delete messages from the base
Press
A short press on the key deletes the message while played.
A long press deletes all the messages (except unread ones).
The number of messages blinks fast on the base display when the answer machine is full.
Call screening “call by call” on the base
Call screening is activated by default, you can permanently deactivate it (see page 24).
Press
/
to increase/decrease the base loudspeaker volume or even activate/mute the
loudspeaker on a call by call basis.
Answer machine advanced feature
8
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The handset screen in idle mode
In idle mode, the Zenia 300Vox display shows different information :
In normal idle mode the display shows the date & time, the name of the
handset and the instruction for using the menu.
Missed call
, new SMS
or new messages
(answer machine) or
(voice mailbox), if any, are displayed in idle mode. Press
the “pilot
key”on the side of the handset to reach the corresponding menu.
“Do Not Disturb” mode
and the alarm clock
if activated, are also
displayed on the idle screen.
To modify these settings use
&
on the keypad.
Understanding the menu system
To access the carousel menu from idle mode press
handset.
on the side of the
The carousel represents a loop of icons that gives access to the different
first level menus. Scroll up or down
to validate.
to reach the desired menu. Press
The sub menus are listed and represented by little squares
of the display.To reach one particular sub menu use the “pilot key”
press to validate your choice.
at the bottom
and
A ‘tick’ shows the selected sub-menu or option.The
you are browsing.
shows the option
Note : Some menus are also directly accessible via a dedicated key on the
keypad (example: Call log or Phonebook ).
Example of navigation in the menus
To reach the ringer type menu
Press to see
the list of
melodies &
listen
Press
to select
Press
to select
Press
to select
Press
to select
Scroll
up or
down
Introduction
9
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Basic principles
Making a call from the handset
Predialling
1- Dial from keypad
Direct dialling
1- Connect the line
2- Dial from the keypad
Talk to the other party
To correct a digit use
2- Make the call
Talk to the other party
3- Hang up
3- Hang up
Calling from phonebook
1-
3-
to enter carousel
to select the menu,
2-
4-
to reach the phonebook menu
to reach the name
5- Select Callin the options or make the call
Note :You can also press to directly reach the phonebook
Answering/ending a call
When the phone rings, press
to answer the call.
To stop the handset from ringing without answering, press
Silence
to select
Calling from the call log (Redial or call back last caller)
You can redial a number through the call log list.
Press
Press
and select from the list.
to enter the options and select Callor directly press
.
To chain dial (predial mode)
You can chain dial 2 numbers (one predialled and the other from the
phonebook or the call log, or both from the phonebook)
1- Predial the number (for example operator prefix)
2- Use
or
to open the call log or the phonebook
3- Scroll
through the list
4- Select an entry and validate
You can move the cursor
5- Connect the line
, erase or change a digit with
Calling/answering a call/other principles
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10
In-call features
During an external call you can access additional features available in the in-call options.
Press to enter the options.
To mute the handset microphone
1- Press
2- Scroll
to Muteand validate
The caller can no longer hear you.
To resume the conversation press again
to Unmute.
Intercom (if there are several Zenia 300Vox handsets)
During a call, you can put a call on hold, transfer an external call or share
the conversation on conference call : 1 external call + 2 internal callers
(see page 27, 28)
To record a conversation
1- While on line Press
2- Scroll
to Recordand validate
The call is recorded on the answer machine for a maximum of 6 minutes.To
continue recording resume from step 1 above.
To listen to the conversation go to the Call log menu or the messages list ( ).
Warning : Recording a conversation may be illegal.We advise you to inform the
person your are calling.
During an internal call, other in-call features are available, such as Switch and End intercom.
To switch the loudspeaker ON/OFF
Press
to activate/deactivate the louspeaker on the handset.
A long press activates the base loudspeaker.
To increase/decrease the handset earpiece or loudspeaker volume
during a call
Scroll the pilot key up or down
on the side of the handset.
Or use on the base station.
Call screening “call by call” on the handset.
While the caller is leaving a message, press
to stop listening.
to listen and press
again
Adjust the volume with
.
CLI/Call waiting
If you are subscribed to this service, a beep in the earpiece informs you of a
second incoming call.The name or the number of the second caller may be
displayed on the screen if you are also subscribed to the Caller Line
Identification service.
To answer the second call press
the code may be different). Please contact your operator for more details.
In-call features
then
(according to your network,
11
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Editing systems
Using capital letters
By default, the first letter of a sentence is in upper case. Use
in upper case (AB) or all letters in lower case (ab).
to change the case mode : all characters
while other special characters are
Punctuation and mathematical symbols are available through
available through
.
Scroll to move the cursor left or right. Press
to delete a character ; a long
press deletes the whole text.
Zenia 300Vox uses two editing systems : Multi-tap and Eatoni. Make a long press on
between both systems. Below both systems are compared to write “Peter”.
to switch
The standard multi-tap system allows you to enter the text character by character, pressing the
corresponding key as many times as necessary to reach the desired character.
Keypad Keys
Multi-tap Sequence
[space] 1 @ _ # = < > ( ) & ¤£ $ ¥
a b c 2 à ä ç å æ
d e f 3 è é ) N
g h i 4 ì G
j k l 5 7
m n o 6 ñ ò ö
p q r s 7 ß A 2 E
t u v 8 ù ü
To write “Peter” with Multi-tap system”
1
2
3
4
5
6
7
8
9
0
Press
Press
Press
Press
Press
once : P
twice : Pe
once : Pet
twice : Pete
three times : Peter
w x y z 9 f S X Q
. 0 , / : ; " ' ! ¡ ? ¿ * + - %
The Eatoni system is a new predictive editing system designed to help you write a text.
A small E in the header helps you know the mode you are using.
Eatoni is a word editor that chooses the most probable character.
The operation of the Eatoni system is the following :
Press the key that displays the character you want to edit.The character that is the most likely to be
correct is displayed on the screen. If it does not match the expected character, press
next most probable character available on the key.
to display the
To write “Peter”
with Eatoni
Press
to activate Eatoni
Press
Press
change character
to
Press
Press
Press
Press
Eatoni® & LetterWise are trademarks of Eatoni® Ergonomics, Inc.,
and used by Philips under license.
Press
to validate the name
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12
Navigation reminder :
SMS (Text messages)
(Go to)
(Validate)
(Select)
Send new SMS
Read SMS
(Scroll to)
SMS settings
SMS stands for Short Message Service. SMS are short text messages sent/received via the network.
To benefit from this service you must subscribe to the Caller Display service (CLI) from your network
provider.
SMS can be exchanged with a phone (mobile or compatible fixed lines), a fax or an E-mail (country
dependent), if the receiver has also subscribed to the CLI & SMS services.
The Zenia 300Vox factory settings correspond to the main national operator. If you wish to
send or receive SMS through another operator you must set the corresponding numbers
(see page 16).
!
You have the possibility of opening 10 SMS boxes (country dependent) one shared & 9 private to
increase confidentiality.
A password can protect your SMS box, but it is not compulsory.
To send an SMS to the receiver’s own SMS box, you must know his destination box (if needed).
The delivery report may be charged. It is deactivated by default, activate it when you send an SMS.
Sending new SMS
To send an SMS to a phone
1- Go to SMS, validate
2- Select Send new SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select Send SMS to a Phone, validate
5- Dial the number (you can use the call log or the phonebook)
6- Enter the destination box (if prompted to), validate
7- Input the text (see page 12)
8- Scroll to Delivery reportto activate it if necessary, validate
9- Select Send Now, validate
Note :The delivery report option is country dependent
The outgoing SMS can be up to a maximum of 160 characters long (E-mail address included).
The special character ¤ counts for 2.
Zenia 300Vox can store up to 200 SMS (depending on the length of the SMS) for the 10 SMS boxes.
SMS
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To send an SMS to a fax number (country dependent)
1- Go to SMS, validate
2- Select Send new SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Scroll to Send SMS to a fax, validate
5- Input the text (see page 12)
6- Select Send Now, validate
To send an SMS to an E-mail address (country dependent)
1- Go to SMS, validate
2- Select Send new SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Scroll to Send SMS to an E-mail, validate
5- Enter the E-mail address, validate
6- Input the text (see page 12)
7- Scroll to Delivery reportto activate it if necessary, validate
8- Select Send Now, validate
Reading the SMS
The SMS list contains the saved and received SMS.The received SMS are shown by
and the saved
SMS are shown by
.
When reading the list of received SMS, some options are only available for SMS sent from a phone.
Those options are Reply, Forward to phone, Copy to phonebookand Call.They automatically
use the sender’s own destination box.
To reply to a new SMS
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you created several SMS
boxes), validate
4- Select the SMS from the list
5- Scroll to Reply, validate
Follow instructions from step 7 page 31 (Send SMS from the phonebook)
To forward an SMS
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you created several SMS
boxes), validate
4- Select the SMS from the list
5- Scroll to Forward, validate
6- Dial the number, validate
Follow the instructions from step 7 page 13 (Send SMS to a phone)
SMS
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To copy a number to the phonebook
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list
5- Scroll to Copy to phonebook, validate
6- Enter the name, validate
7- The number is automatically stored
To call from the SMS list
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Scroll to Call or connect the line
Options are commonly available for both SMS sent from a phone and an E-mail.
These options are View SMS, View number, Send againand Delete SMS.
To read an SMS stored in the SMS list
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Select View SMSand validate
To view the number
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Scroll to View number, validate and read the information
To re-send an SMS
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Select Send again, validate
Follow instructions on the display
SMS
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To delete an SMS
1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Select Delete SMS and validate
SMS settings
To set the SMS mode
If there are two SMS-enabled phones on your telephone line, you will have
to deactivate the SMS feature on 1 of the devices.
1- Go to SMS, validate
2- Scroll to SMS Settings, validate
3- Scroll to Mode, validate
4- Choose ON/OFFand validate
To set your personal SMS box (country dependent)
Create your personal SMS box and give its number to your correspondants
so that they send the SMS to your own SMS box.
1- Go to SMS, validate
2- Scroll to SMS Settings, validate
3- Scroll to SMS box, validate
4- Scroll to Add new, validate
5- Enter the box number (between 1 & 9), validate
6- Enter the password twice, validate (password not compulsory)
To change the password, Select an SMS box and choose Changepassword.
If you forget your password, delete the corresponding box. Choose Delete,
confirm your choice and validate.
Warning :When an SMS box is deleted, so are the attached SMS.
To set the SMS centre number(s)
The SMS are sent through a centre.Your Zenia 300Vox is preset for opti-
mum use, we advise you not to change the settings.
1- Enter Incoming number, validate
2- Enter Outgoing number, validate
3- Enter the E-mail server numberand E-mail separator
(country dependent)
SMS
16
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To set the validity period (country dependent)
You can set the SMS to be valid for a certain period of time
1- Go to SMS, validate
2- Scroll to SMS Settings, validate
3- Scroll to Validity period, validate
4- Choose the appropriate period and validate
17
SMS
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Navigation reminder :
Handset
(Go to)
(Validate)
(Select)
Sounds
Babysit mode
(Scroll to)
Registration
Rename handset
Languages
Date & time
Display contrast
Backlight
Setting the handset sounds
You can set the ringer for :
- The external standard ringer for callers whose number is not stored in the phonebook or with noVIP
settings (see page 30).
- The internal ringer for intercom (if there are at least 2 handsets).
To set the 3VIP ringer types (Friends
, Family
& Work
) see page 36.
To set the ringer on the handset
1- Go to Handset, validate
2- Select Sounds, validate
3- Select Ringer type, validate
4- Choose External Standard ringer/Internal ringer, validate
5- Select the ringer in the list and validate
To set the volume level
There are 5 levels plus the vibration call alert.
1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Ringer volume, validate (the current level is heard)
4- Choose the appropriate volume and validate
Note :You can activate the vibration call alert. In this case the
ringer will be in silence mode
To set the earpiece tone
1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Earpiece tone, validate
4- Choose Standard, Trebleor Bassand validate
To set the key & feedback tones
Tones are audio feedbacks heard when pressing the keys, validating a setting.
1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Key & feedback tones, validate
4- Select ON/OFF, validate
18
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To set the notification beep
The notification beeps are audio indicators heard when there is a new SMS
or a message on the voice mailbox.
1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Notification beep, validate
4- Select ON/OFF, validate
The babysit mode
This feature allows you to monitor the baby’s room. Place the handset in the room to be monitored and
you will hear the noise coming from the room on the additional handset.
To activate/deactivate the babysit mode
1- Go to Handset, validate
2- Scroll to Babysit mode, validate
3- Select ON/OFF, validate
An Intercom is necessary to monitor the room (see page 27).
Note :You can still answer a call or make a call with the handset.
Warning : If, when a handset is in babysit mode ON, another handset transfers a
call, then the former automatically answers the internal call.
Registration
Up to 8 handsets can be registered to the base station. 1 handset can be associated to 4 base stations.
Warning : If you wish to associate non Philips handsets to the Zenia 300Vox base station, make sure that this
handset is GAP compliant otherwise it will not operate properly (see page 41).
To register an additional handset
1- Unplug and plug back in the mains lead to put the base into registration
mode
2- With the additional handset, press
to start the registration
3- Enter the 4-digit RC code written on the sticker placed under the base
station.
4-Validate
If successful, the additional handset will be named & numbered (Philips2).
The attached digit is linked to the registration order.
To un-register the handset
1-Go to Handset, validate
2- Scroll to Registration, validate
3- Select Un-register handset, validate
4- Choose in the list the handset to un-register, validate
5- Enter the RC code (4-digit code) and validate
Note : If you can, un-register a defective handset before returning the
product to the repair centre.
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Using the Zenia 300Vox handset with several base stations (Philips
or non-Philips)
Each Zenia 300Vox handset can be used with up to 4 base stations.To use a handset with another base
station, the handset must first be registered to that base station (see page 19).
When you want to call through that base station
1- Go to Handset, validate
2- Scroll to Registration, validate
3- Scroll to Base selection. validate
Choose the base from the list and validate.
Warning :The handset will automatically operate with the last base station to
which it was registered. If the handset is out of range, it will automatically search
for another base station from the list.
Renaming the handset
To rename a handset
1- Go to Handset, validate
2- Scroll to Rename handset, validate
3- Change the name and validate
Setting the date and time
This feature sets the system to the right date & time.
It is also used to date the messages and all events in the call log.
To set the date
1- Go to Handset, validate
2- Scroll to Date & time, validate
3- Choose Set date, validate
4- Enter the current date and validate
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To set the time
1- Go to Handset, validate
2- Scroll to Date & time, validate
3- Choose Set time, validate
4- Enter the current time and validate
Warning : If your phone is connected to an ISDN line through an adapter the
date & time may change after each call. Please check the date & time settings in
the ISDN system. Please contact your network provider.
Setting the display contrast
To set the contrast
1- Go to Handset, validate
2- Scroll to Display contrast, validate
3- Select the appropriate level and validate
Setting the backlight
Both display and keypad are backlit.
To set the backlight
1- Go to Handset, validate
2- Scroll to Backlight,validate
3- Select 10s / 20s / OFFand validate
Note : Deactivating the backlight saves battery life.
21
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Navigation reminder :
Answer machine
(Go to)
(Validate)
(Select)
Saved messages
Record memo
Outgoing message
TAM Settings
(Scroll to)
Using the answer machine
Setting the answer machine
Set the answer machine to allow callers to leave messages.
You can access the answer machine either from the base station or the handset.
By default the answer machine is activated. It can store up to 30 messages within the maximum recording
time of 60 minutes.A message can be up to 3 minutes long.
To switch theTelephone Answer Machine (TAM) ON/OFF
From the handset
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Select ON/OFF
From the base station press
answer machine (see page 8)
or
to activate/deactivate the
Listening to your messages
You can listen to new or saved messages via the handset or the base station.
To listen to the new message(s) via the handset
The display shows there is 1 new message (1
1- Press to View
2- The message is automatically played
)
Note : If you have subscribed to the Caller Display service (CLI), the display
shows the name or number of the caller and itsVIP group if activated
(see page 30).
To listen to saved messages via the handset
1- Go to Answer machine, validate
2- Select Saved messages, validate
3- Select the message to listen, validate
4- Choose Playin the options and validate
Note : you can listen to message(s) via the Call log.
Indeed, a long press on
gives you access to the messages list, the
(see page 32).
entry is marked
To listen to new /saved message(s) via the base station press
Answer machine
.
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Deleting messages
To delete messages
Once you have listened to the message you can delete it.
1- Go to Answer machine, validate
2- Select Saved messages, validate
3- Select the message to delete, validate
4- Scroll to Delete, validate
.
Warning : If Answerphone full message appears on the handset display, there
is no more space for messages. Delete messages so that new ones can be left.
Selecting the answer mode and the outgoing message type
You can select among 2 answer modes :Answer only (when no messages can be left), and Answer &
Record (when messages can be left). For each mode, 2 outgoing message types are available : Predefined
or Personal message. By default the answer machine is set to Predefined Answer & Record mode.
To select the answer mode
1- Go to Answer machine, validate
2- Scroll to Outgoing messages, validate
3- Select Answ. machine mode, validate
4- Choose the appropriate mode (among the 4 options above) and validate
Note : A predefined message cannot be deleted.
Recording your personal outgoing message (OGM)
You can record 5 different personal OGM :
- a specific personal OGM for Answer & Record mode for each of theVIP phonebooks (Family, Friends,
Work),
- the standard OGM for Answer & Record mode for nonVIP callers, and
- the standard OGM for Answer only mode for all callers.
It is possible to record specific messages forVIP groups only if you subscribe to the Caller Display service
(CLI) and if you have set theVIP groups in the phonebook (see page 30).
To record an outgoing message
1- Go to Answer machine, validate
2- Scroll to Outgoing messages, validate
3 -Scroll to Record Outgg mssg, validate
4- Select a group (standard or 1 of the 3VIP groups), validate
5- Select Record new, validate
6- Press
to start recording
Note :After recording, remind to set the answer machine mode
on the personalized outgoing message (see above)
To stop recording press
again
The message is automatically played back.You can delete and/or record it
again.The personal message can be up to 3 mins long.
Note : Select a standard outgoing message (OGM) if you have no Caller
Display (CLI) subscription.
23
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Setting the number of rings before answer
You can set the answer machine to start playing the outgoing message after a given number of rings (3,5,7
and Toll saver).
The toll saver option (activated by default) is useful when using the remote access.The answer machine
will start playing the outgoing message after 3 rings if there are new messages. If there is no new message
the outgoing message will be played after 5 rings.
Hang up after the 4th ring if you want to check if you have any messages at no cost.
To set the number of rings before answer
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Number of rings before answering, validate
4- Select the appropriate setting and validate
Setting the voice prompts
Voice prompts are vocal indications played when consulting the answer machine. By default they are
activated.You can set them to indicate the number & date of the messages or the number of messages
only. You can also deactivate them.
To set the voice prompts
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Voice prompts, validate
4- Select Message & date/Message only/OFFand validate
Setting the call screening
This feature allows you to set the volume of the base station loudspeaker so that you can choose
whether or not to hear the callers leaving a message.
You can set permanent call screening on the base station
To activate/deactivate the call screening
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Call screening, validate
4- Select ON/OFFand validate
Call screening “call by call” on the base is possible. Even if the call screening is deactivated it can be
switched on at any time when somebody leaves you a messages. Press
necessary.
on the base each time
24
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To increase the volume of the base loudspeaker when on line, press
To decrease and/or deactivate the base loudspeaker when on line, press
several times.
several times.
Setting the recording quality
There are 2 recording qualities : standard & high.
In standard quality the total capacity is up to 60 mins. In high quality the total capacity is up to 30 mins.
To set the recording quality
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Recording quality, validate
4- Select the appropriate settings and validate
Activating the remote control
To activate/deactivate the remote control feature
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Remote control, validate
4- Scroll to Mode, validate
5- Select ON/OFFand validate
Note :The default setting is OFF.Activate this feature if you want to be able
to remotely use the answer machine.
Remotely control your answer machine
To remotely access your answer machine :
1- From another phone, dial your home phone number
2- During or after the message press the star key
3- Dial your remote control code
on the phone
4- If you have new messages they will be automatically played.
The following table indicates the features available when remotely accessing the answer machine.
0
1
2
3
5
6
7
8
9
Record memo :
Dial
Dial
Dial
Dial
Delete :
Activate answer machine : Dial
Stop : Dial
Deactivate answer machine : Dial
Dial
Play previous message :
Play message :
Play next message :
Listen again to the message : Dial
25
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To change the remote control code
The default code is 0000.We advise you to personalise it.
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Remote control, validate
4- Scroll to Change code, validate
5- Delete the default code 0000 and enter the new remote c. code, validate
Warning :The Remote Control code is not the Registration Code (RC).
Recording/listening to a local message on the handset
This feature allows you to leave local messages for your family on the answer machine.
A memo is recorded from the handset, it is represented by
in the call log and can last up to 3 mins.
To record a memo on the handset
1- Go to Answer machine, validate
2- Scroll to Record a memo, validate
3- Press
to start recording
4- Press again to stop
To listen to the memo on the handset
The display shows there is 1 new local message (1
)
1- Press
to View
2- The message is automatically played
Deleteis also available in the options
To listen to a saved memo on the handset
1- Go to Answer machine, validate
2- Select Saved messages, validate
3- Select Play, validate.
Long press on
to reach the messages list.
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Navigation reminder :
Intercom
(Go to)
(Validate)
(Select)
Call all
Handset list
(Scroll to)
Note :You can access the Intercom via the pilot key. In idle mode scroll up
Using the intercom (if there are at least 2 handsets)
This feature allows you to make internal calls, use the babysit (room monitoring), transfer external calls
from one handset to the other or use the conference call option.
The intercom is possible with handsets registered to the same base station.
Internal call or babysit mode activation
1- Go to Intercom,validate
2- If there is only one additional handset, it rings automatically. Otherwise,
select from the list the handset you want to call, validate
3- The called handset rings
4- Take the line
on the called handset.
The intercom conversation/babysit mode can start.
Muteis also available.
Call transfer from the handset
During an external call you can transfer the call to another handset via the
Intercom option available in the in-call options.
1- Press
2- Scroll to Intercom,validate
3- If there is only one additional handset, it rings automatically. Otherwise,
select from the list the handset you want to call and
The called handset rings.The external call is put on hold.
Call
If there is no answer from the second handset you can resume the call on
the first handset, use the End Intercomoption.
4- Take the call
on the other handset
Both internal callers can talk.
5- Use the Transferoption in the menu.
The call is ended on the first handset.The display gives the feedback.
Note :You can also stop the call on the first handset with
.
When the call is put on hold the caller hears music (if music on hold is
activated) or beeps (see page 38).
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Conference call
Conference call allows one external call to be shared with 2 handsets (in
Intercom).All 3 people can share the conversation. No operator
subscription is needed.
1- Press
2- Scroll to Intercom,validate
3- Select from the list the handset you want to call and
Call
4- Take the call on the other handset
5- Use the Conference calloption, validate
Intercom
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Navigation reminder :
Phonebook
(Go to )
(Validate)
(Select)
View
Add new
(Scroll to)
Using the phonebook
255 names and numbers can be stored in the phonebook.
The phonebook contains all the information related to the callers, especially theVIP settings.The names
and numbers are shared with all the handsets registered to your base.
VIP settings
TheVIP groups are Friends
, Family
and Work
.When ringing, theVIP ringer helps you identify
the caller’s group and the screen shows the caller’s name. A specific welcome message can be associated
to aVIP group (see page 23).A subscription to the Caller Display (CLI) service is needed.
Adding a name to the phonebook
The names are stored in alphabetical order.
To store a name
1- Go to Phonebook, validate
2- Scroll to Add new, validate
3- Dial the number, validate
4- Enter the name, validate (see page 12)
A long press on
gives direct access to Enter number.
To store a name from predial
Once the number is dialled, select Storein the options
Calling from the phonebook
To call from the phonebook
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list
4- Choose Callin the options or press
Phonebook
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Viewing the phonebook
You can browse the phonebook and make some changes.
To quickly reach the phonebook, press
To quickly reach a name in the list, enter the first character (choose from the list if several names start
with the same letter). Make the call
.
.
To view the phonebook
1- Press
2- Browse the list
and select a name, validate
To change a number
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Change number, validate
5- Enter the new number and validate
Note : It is possible to erase the current number with
.You can simply
change a digit, move the cursor
to reach a particular place.
To change a name
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Change name, validate
5- Enter the new name and validate
Note : It is possible to erase the current name with
You can simply
change a character, move the cursor
to reach a particular place.
To defineVIP group
To benefit from theVIP feature, you must store the entry in aVIP group.
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Define the VIP group, validate
5- Select theVIP group and validate
To set an SMS box number to a name
If you know the receiver’s personal SMS box, associate the destination box
with his name, you will not need to enter it when sending him an SMS.
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Select Change SMS box, validate
5- Enter the destination box number, validate
30
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To delete a name
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Choose Deleteand validate
To send an SMS from the phonebook
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Send SMS, validate
5- Choose your SMS box and enter the password (if you created several
SMS boxes), validate
6- Enter the destination box (if prompted to), validate
7- Select New SMS/SMS list, validate
8- Write the text (p 12) or choose from the list, validate
9- Scroll to Delivery report, validate
10- Select Send Now, validate
31
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Navigation reminder :
Call log
(Go to)
(Validate)
(Select)
View
Delete all
(Scroll to)
Call log Settings
Using the call log
Use
to enter the call log.The call log stores up to 80 entries.
-
-
-
: unanswered calls
: answered calls
: messages
-
-
-
: outgoing calls
: local messages or recorded conversation
: messages (voice maibox/if info sent by
the network operator)
If you have subscribed to the Caller Display service (CLI), the call log shows, for incoming & outgoing
calls, the name (or number) of the callers, theVIP group icon if any, the date & time of the call as well as
the number of times they have tried to reach you (up to 9).
Viewing the call log
To view the call log from the handset
1- Press
2- The list is displayed, scroll through the list to reach the desired
information, validate
To call/call back or redial from the call log
1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Callin the options or press
To listen to a message from the call log
1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Playand validate
To store the caller’s name and phone number from the call log
1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Store, validate
5- Enter the name, validate
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To delete an entry from the call log
1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Delete, validate
5- Confirm your choice and validate
Warning : If a message is associated with the entry it is also erased from the
answer machine.
To send an SMS from the call log
1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Scroll to Send SMS, validate
5- Choose your SMS box and enter the password (if you have created
several SMS boxes) validate
6- Enter the destination box (if prompted to), validate
7- Select New SMS/SMS list, validate
8- Write the text (p 12) or choose from the list, validate
9- Scroll to Delivery report, validate
10- Select Send Now, validate
Deleting all the call log
To delete all the call log
You can choose to delete all the call log at once.
1- Go to Call log, validate
2- Scroll to Delete all, validate
3- Confirm your choice and validate
Note :The entries with unread messages will not be deleted.
Setting the call log
You can set the call log to store information about incoming calls and/or outgoing calls.
To set the call log
1- Go to Call log, validate
2- Scroll to Call-log Settings, validate
3- Select Incoming calls/ Outgoing calls, validate
4- Select the appropriate setting and validate.
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Navigation reminder :
Network
“Cheapest rates” Fct
(Go to)
(Validate)
(Select)
Operator services
(Scroll to)
Using the cheapest rates function
This feature allows you to set the phone to use the cheapest operator prefix (if you are subscribed to
several).
You must set the operator prefix, the period of time, the countries or the other party’s phone type
(mobile or landline). Several additional steps are needed to call with this feature.
To set the cheapest rates prefix
1- Go to Network, validate
2- Select Cheapest rates Fct, validate
3- Scroll to the appropriate item (night, day, weekend, mobile or country),
validate
4- Scroll to Change nameand enter the operator’s name, validate
5- Scroll to Change numberand enter the operator prefix according to
the previously selected item, validate
Note : If you select “night” or “day” you will be prompted to also set the
start time.
To call with the cheapest operator rates
The cheapest rates feature is used call by call.The information stored previously allows the appropriate
prefix to be suggested when calling with the cheapest rates feature.
To call with the cheapest rates
1- Go to Network, validate
2- Select Cheapest rates Fct, validate
3- The cheapest operator prefix is displayed according to the Timer. If you
want to use the cheapest operator for mobile, scroll to the corresponding
item.Validate twice.You are then in predial mode.
4- Press
, scroll through the list to reach the name in the
phonebook and validate to chain dial (or dial see page 10)
5- Connect the line
Note :You can also access the cheapest rates function with the pilot key.
In idle mode scroll down
, resume from step 4 above.
Network
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Using the operator services (Subscription dependent)
This feature allows you to activate or deactivate the operator services.
Codes need to be set up (see page 40).
Contact your network operator for more details.You can usually subscribe to Call forward, operator
Voice mail box etc...
Example of service : Call forward
Calls can be redirected to another phone number.
Set the code (see page 40) and activate it when necessary.
To activate/deactivate call forward
1- Go to Network, validate
2- Scroll to Operator Services, validate
3- Select Call forward, validate
4- Dial (or choose from phonebook) the number to which the calls are to
be forwarded and validate
5- The number is automatically chained to the call forward prefix and the
system dials the number
6- Hang up
From now on your calls will be redirected to the assigned phone number.
The display shows the information.
To stop call forward, deactivate it via the Cancel call forwardoption.
35
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Navigation reminder :
Extra
VIP melody function
(Go to)
(Validate)
(Select)
Call cost & duration
Alarm clock
(Scroll to)
“Do Not Disturb” mode
VIP melodies
Subscription to the Caller Display (CLI) service is needed.
To set theVIP ringers
1- Go to Extra, validate
2- Select VIP melody function, validate
3- Select a group, validate
4- Choose a melody and validate
Note :TheVIP ringer is heard on both the base and the handset.
Call cost and duration (Country and subscription dependent)
To view the call cost & time
1- Go to Extra, validate
2- Scroll to Call cost & duration, validate
3- Select View total, validate
The total cost & time of communications is displayed
4- Press
to Resetthe counter
To allow the phone to calculate the cost of a call you must enter the price
per unit
1- Go to Extra, validate
2- Scroll to Call cost & duration, validate
3- Scroll to Unit cost, validate
4- Enter the cost and validate
The alarm clock
To activate/deactivate the alarm clock
A long press on
settings.
activates/deactivates the alarm clock with your own
To set the alarm clock
1- Go to Extra, validate
2- Scroll to Alarm clock, validate
3- Select Set dayand select a day, validate
4- Scroll to Set timeand enter the time, validate
When the alarm rings, press any key to stop it.
The snooze is then activated (will ring again every 5 minutes).
To definitely stop it press
.
36
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To set the alarm ringer type
1- Go to Extra, validate
2- Scroll to Alarm clock, validate
3- Select Alarm Clock Settings, validate
4- Select Ringer type, validate
5- Choose among the available ringer types and validate
To set the alarm ringer volume
1- Go to Extra, validate
2- Scroll to Alarm clock, validate
3- Select Alarm Clock Settings, validate
4- Select Ringer volume, validate
5- Choose among the available volume levels and validate
“Do Not Disturb” mode
This feature allows you to screen the calls after a certain time in the evening or when you do not wish to
be disturbed. Enter the time and select theVIP group allowed to call you.
If the caller does not belong to an allowed group, the handset & base station will remain silent, while he
will hear ringing. The green indicator informs you of an incoming call.The answer machine (if activated)
or the operator voice mailbox will answer the call.
Subscription to the Caller Display (CLI) service is needed.
By default the feature is OFF.
To activate/deactivate the Do Not Disturb mode from the handset
A long press on
activates/deactivates this mode with your own settings.
To activate/deactivate “Do Not Disturb” mode
1- Go to Extra, validate
2- Scroll to Do Not Disturb mode, validate
3- Select Set dayand select a day, validate
4- Scroll to Start timeand enter the time, validate
5- Scroll to Stop timeand enter the time, validate
6- Scroll to Allowed caller choice, activate the callers group allowed
to call you and validate
Note :You can select up to 4 groups. If no group is selected but the feature
is activated, then nobody will be able to reach you.
37
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Navigation reminder :
Base station
(Go to )
(Validate)
(Select)
Sounds
Registration
Line settings
Service code settings
(Scroll to)
Setting the base station
Setting the base station sounds
To set the ringer type
1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Select Ringer type, validate
4- Choose the ringer in the list and validate
To record the personal melody
1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Scroll to Record pers. melody, validate
4- Scroll to Record new, validate
5- Press
to start recording
6- Press again to stop recording
7- Activate this ringer in the above menu
To set the ringer volume level
1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Scroll to Ringer volume, validate
4- Select the appropriate level and validate
To activate/deactivate the music on hold
The feature allows the caller to hear music when the call is put on hold
when transferring a call.
1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Select Music on hold,validate
4- Select ON/OFF, validate
Note : If the feature is deactivated, the caller will hear beeps.
38
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Registration
This feature allows you to register a DECT peripheral without keypad
To register a DECT peripheral
1- Go to Base station, validate
2- Scroll to Enable registration, validate
3- Enter the peripheral code and validate
4- Follow instructions in the peripheral manual (see page 41)
The line settings
It can be useful to change the line settings if your network operator is not the main national operator set
by default in the phone, especially for the Caller Display service (CLI).
To change the dial mode (country dependent)
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Select Dial mode, validate
4- Select Tone/Pulse, validate
To change the network type
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to Network type, validate
4- Select PSTN/PABX,validate
Philips has designed this product to work on PSTN line and cannot guarantee the complete application
on ISDN network.
To change the recall type (country dependent)
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to Recall type, validate
4- Select Short flash/Long flash, validate
Note :This feature is useful when you use operator services, with the
key.
39
Base station
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To change the operator type (country dependent)
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to Operator type, validate
4- Select among the suggested types and validate
Note : Useful if the Caller Display service does not work when you
subscribe to that service.The default setting is type 1.
To activate/deactivate the first ring (country dependent)
To prevent the phone from ringing when receiving an SMS, the first ringer is
deactivated.You can activate it.
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to First ring, validate
4- Select ON/OFF, validate
Service code settings
When you subscribe to extra services with your operator you may need to set some codes in your
phone.
The default codes are the codes used by the main national network operator.
If you subscribed to another operator you may need to change the codes.
Contact your network operator for more information on the services (see page 35).
To change a service code
1- Go to Base station, validate
2- Scroll to Service code settings, validate
3- Select the appropriate service, validate
4- Select Changeand enter the new code and validate
Base station
40
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Using GAP standard compliance
TM
The GAP standard guarantees that all DECT GAP handsets and base stations comply with a minimum
operating standard irrespective of their make.Your Zenia 300Vox handset and base station are GAP
compliant, which means the minimum guaranteed functions are : register a handset, take the line, receive a
call and dial.The advanced features may not be available if you decide to use a handset other than the
Zenia 300Vox with your base station.
To register and use your Zenia 300Vox handset with a GAP standard base station of a different make,
first follow the procedure described in the manufacturer’s instructions, then follow the procedure page
19.
To register a handset from another make to the Zenia 300Vox base station, put the base station into
registration mode (page 39), then follow the procedure in the manufacturer’s instructions.
TM
Register a DECT peripheral without keypad
TM
Some DECT peripherals, such as repeaters, do not have a keypad.A special menu-operated procedure is
used to register such peripherals with the base station without the need to disconnect the base station.
See page 19 or 39 to put the base station in registration mode, enter the code that comes with the
peripheral and validate. Use the peripheral instructions to register it to the base station.
41
GAP standard
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Conformity, Environment and Safety
Safety information :This equipment is not designed to make emergency calls when the power fails.
An alternative has to be made available to allow emergency calls.
Conformity : Hereby, Philips declares that the products Zenia 300 (TU7371,TU7372 & TU7370) are in
compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Should
you need a copy of the original certificate, please contact the Philips customer care center.This product
can only be connected to the analogue telephone network in the area which is indicated on the label
placed under the base station.
Power requirements : This product requires an electrical supply of 220-240 volts, alternating
monophased power, excluding IT installations defined in standard EN 60-950.
Warning ! The electrical network is classified as dangerous according to criteria in the standard EN 60-
950.The only way to power down this product is to unplug the power supply from the electrical outlet.
Ensure the electrical outlet is located close to the apparatus and is always easily accessible.
Telephone connection : The voltage on the network is classified as TNV-3 (Telecommunication
NetworkVoltages, as defined in the standard EN 60-950).
Safety precautions : Do not allow the handset to come into contact with water. Do not open the
handset or the base station.You could be exposed to high voltages. Do not allow the charging contacts or
the battery to come into contact with conductive materials.
Environmental care : Please remember to observe the local regulations regarding the disposal of your
packaging materials, exhausted batteries and old phone and where possible promote their recycling.
Declaration of conformity
We,
Philips Consumer Electronics
DECT & Home Telephony
Route d’Angers
72081 Le Mans Cedex
France
Declare that the products Zenia 300, Zenia 300 additional handset and all bundle combinations are in
compliance with the annex III of the R&TTE-Directive 1999/5/EC and then with the following essential
requirements :
Article 3.1.a (protection of the health & the safety of the user) : EN 60950 (2000)
Article 3.1.b : (protection requirements with respect to the electromagnetic compatibility ) :
ETSI EN 301 489-6VI.I.I (09/2000) & ETSI EN 301 489-1VI.3.1 (09/2001)
Article 3.2 (effective use of the radio spectrum) EN 301 406 (2001)
The presumption of conformity with essential requirements regarding Council directive 1999/5/EC is
ensured.
Date : 16/07/2003
Vice President & General Manager. DECT & Home Telephony
42
Certificate of conformity
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Telephone troubleshooting...
PROBLEMS
CAUSES
SOLUTIONS
The green indicator does not light - The base station is not properly - Check mains power and
up
connected
connections
- Bad contact
- Dirty contacts
- Move the handset slightly
- Clean the contacts with a cloth
moistened with alcohol
The
does not scroll when
the handset is placed on the charger
No dialling tone
- No power
-You are too far from the base
station
- Check connections
- Move closer to the base station
No ringer
- The ringer is deactivated
- Set the ringer (see page 18, 38)
-The Do Not Disturb mode is ON - Deactivate it
- No mains power
- The handset is too far from the - Move closer to the base station
base station
- Check connections
The
does not appear
Crackling on the line
- Handset too far from the base
station
-The base station is too close to
electrical appliances, reinforced
concrete walls or metal doorframes
- Move closer to the base station
- Move the base station to find a
better place (the higher the
better)
The handset displays “failed”
- The procedure to add a handset - Disconnect and connect the
base station power supply. Follow
- Maximum number of handsets the procedure to register a
has been reached handset (page 19, 39)
- Base station is already busy with - Un-register a handset (page 19)
another handset - Wait until it is available
Noise interference on your radio - The Zenia 300Vox base station - Move the base station or power
- when attempting to add another has failed, try again
handset to the base station
- when using a handset
or television
or mains power pack are too
close to electrical appliances
pack as far as possible
Caller Line Identification service - Service not activated
(CLI) does not work
- Check your subscription with
network
No new SMS are received
- Delete old SMS
- SMS memory is full
No SMS can be sent/received
- The outgoing/incoming SMSC
numbers are not set or are
wrong
- Contact your operator to get
the correct SMSC’s numbers
- Check the information stored
- The SMS box or destination box (page 16)
is wrong
- SMS mode is OFF
- Change SMS mode (page 16)
Answer machine troubleshooting...
PROBLEMS
CAUSES
- The memory is full
- The answer only mode is activated - Select theAnswer & record mode
SOLUTIONS
- Delete messages
The answer machine does not
record messages
-The Answer & record is not
activated
- Press
The remote control access does - The remote control access is
- Activate the remote control
access (page 25)
not work
not activated
It is not possible to record an
outgoing message
- The memory is full
- Delete messages
The Zenia 300Vox hangs up
during remote access
The answer machine stops
automatically
- 3 failed attempts to send a code - Enter the correct code
- duration is too long
- The memory is full
- Message exceeds 3 mn
- Manage the remote control quicker
- Play & delete messages
- Messages must not exceed 3 mn
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Index
A
Local message (Memo) 7, 26
Adding handset 19
Adding a name 29
Alarm clock 36
Answering call 7, 10
Answer machine settings 23
M
Making calls 7, 10
Message service (Operator voice mail) 32
Music on hold 38
Mute 4, 7, 11
B
Babysit mode 19, 27
Base keys 4
N
Name (Add, delete, change) 29, 30, 31
Network services 35
Notification beeps 19
Number (Change) 30
Base ringer 36,38
Base stations & indicators 4
Battery pack & battery life 3, 6
C
O
Call forward 35
Operator type 40
Outgoing message 23
Call log 32, 33
Call transfer/conference call 32, 33
Calling from call log 10, 32
Chain dialling 10
P
Changing entry (name & number) 29
ChangingVIP group 30
Cheapest rates (Changing operator) 34
Contrast 21
Pause 2
PABX/PSTN 39
Phonebook 29, 30, 31
Predial 10
Pulse 39
Call cost & duration 36
D
R
Date & time (Set and change) 20, 21
Deactivating ringer 18
Deleting entry 31
Deleting messages (answer machine) 23
Deleting messages (SMS) 16
Destination box 13
Dial mode 39
Direct calling 7, 10
Do Not Disturb mode 37
Range 6
Recall type 39
Recording quality 25
Recording conversation 4, 7, 11
Recording local memo 4, 7, 26
Recording personal melody 38
Recording personal outgoing message 23
Redial 4, 7, 10
Registration mode 39
E/F
Remote programming (Answer machine) 25
Remote accessing answer machine 25
Remote control code 26
Rename handset 20
Ringers 19, 36, 38
Rings before answering (Answer machine) 24
Earpiece tone 18
Earpiece volume 11
Ending call 7, 10
Entry type (VIP/Standard) 30
External ringer type 18
First ring 40
S
G
Screening calls 4, 8, 24, 25
Service codes settings 40
Silence 10
GAP 41
H
SMS box 16
Handset keys 2
SMS (Sending) 13
SMS centre 16
SMS (Reading) 14
SMS mode 16
SMS settings 16
Sounds 18, 38
Handset ringer 18
I
Icons 3
In-call features 7, 11
Indicators (LEDs) 3, 4
Installation 6
Internal ringer type 18
Intercom 27
S/T
Toll saver (Answer machine) 24
Tone 39
K
Key & feedback tones 18
Keypad lock/unlock 2
U
Unregistering handset 19
L
V
Line settings 40
Vibration call alert. 18
VIP settings 30, 36
Voice prompts 24
Volume (Ringers) 18, 38
Listening to messages (Answer machine) 22
Listening to pre-recorded outgoing messages 23
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