I N S T A L L A T I O N
EH1512
Series Enclosures
EH1512 Enclosure with EM1512 Mount
C3453M-B (4/09)
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Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one blade wider than the
other. A grounding plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the points where they exit from
the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Only use with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-
supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
14. Unplug the apparatus during lightning storms or when unused for long periods of time.
15. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases shall be placed on the apparatus.
16. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
17. Installation should be done only by qualified personnel and conform to all local codes.
18. Unless this unit is specifically marked as NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure, it is designed for indoor use only and it must not
be installed where exposed to rain and moisture.
19. Only use installation methods and materials capable of supporting four times the maximum specified load.
20. Only use replacement parts recommended by Pelco.
21. Do not use attachments, such as mounts, that are not recommended by Pelco. They may be hazardous.
22. A CCC-approved power cord must be used to power this equipment when used in China.
The product and/or manual may bear the following marks:
CAUTION:
This symbol indicates that dangerous voltage constituting a risk of electric shock is
present within this unit.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that there are important operating and maintenance instructions in
the literature accompanying this unit
C3453M-B (4/09)
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Description
The EH1512 Series indoor/outdoor enclosures are designed for use with small- to medium-sized analog and IP cameras. They will accommodate
both fixed and variable focal length lenses (with or without auto-iris operation). They can be wall mounted using either Pelco’s EM1512
(feedthrough wall mount) or any light to medium duty mount.
The tethered, removable enclosure lid provides easy access during installation and when camera and lens adjustments are necessary. Power and
video cabling is brought into the enclosure through two adjustable glands (PG9 and PG11) on the bottom of the enclosure, allowing for easy
installation.
Field-installed options include a heater/blower with a 24 VAC camera power supply and sun shroud. The enclosures can also be ordered from the
factory with a 24 VAC, 120 VAC, or 230 VAC heater/blower with a 24 VAC camera power supply. If your enclosure has a thermostatically
controlled heater, the thermostat is set to activate at 50°F (10°C) and turn off at 80°F (27°C). The blower operates continuously.
NOTE: A metric Allen wrench (5 mm) and a Phillips screwdriver are required for installation but are not included. A flat head screwdriver might
also be needed for all models except the EH1512 and EH1512MT. The Allen wrench is needed to secure the enclosure to all mounts. It is also
needed to open and close the enclosure and to secure the pan/tilt (swivel head) on the EM1512 mount.
MODELS
EH1512
Enclosure, indoor/outdoor.
EH1512MT
EH1512-1
EH1512-2
EH1512-3
EH1512-1MT
Same as EH1512 with an EM1512 feedthrough wall mount.
Same as EH1512 with a 120 VAC heater/blower with 24 VAC camera power (includes the 4-inch wire tie).
Same as EH1512 with a 24 VAC heater/blower with 24 VAC camera power.
Same as EH1512 with a 230 VAC heater/blower with 24 VAC camera power (includes the 4-inch wire tie).
Same as EH1512 with a 120 VAC heater/blower with 24 VAC camera power and an EM1512 feedthrough wall mount
(includes the 4-inch wire tie).
EH1512-2MT
EH1512-3MT
Same as EH1512 with a 24 VAC heater/blower with 24 VAC camera power and an EM1512 feedthrough wall mount.
Same as EH1512 with a 230 VAC heater/blower with 24 VAC camera power and an EM1512 feedthrough wall mount
(includes the 4-inch wire tie).
EH1512-1MTS
EH1512-2MTS
EH1512-3MTS
Same as EH1512 with a 120 VAC heater/blower with 24 VAC camera power, an EM1512 feedthrough wall mount (includes
the 4-inch wire tie), and an SS1512 sun shroud.
Same as EH1512 with a 24 VAC heater/blower with 24 VAC camera power, an EM1512 feedthrough wall mount, and an
SS1512 sun shroud.
Same as EH1512 with a 230 VAC heater/blower with 24 VAC camera power, an EM1512 feedthrough wall mount (includes
the 4-inch wire tie), and an SS1512 sun shroud.
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C3453M-B (4/09)
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PACKAGE CONTENTS
NOTE: A metric Allen wrench (5 mm) is required for installation but is not included. A Phillips screwdriver, flat head screwdriver, or 1/4-inch nut
driver is needed for the EH1512-1 and EH1512-3 only. The Allen wrench is needed to open and close the enclosure and to secure the enclosure to
all mounts. It is also needed to secure the pan/tilt (swivel head) on the EM1512 mount.
The following items are supplied:
Qty Description
1
1
1
2
2
1
1
1
1
1
1
EH1512 Series enclosure
Screw, 1/4-20 x 3/8-inch, Phillips
Washer, 1/4-inch split lock
Screws, M6 x 1.0 P x 12 mm, hex socket cap
Washers, 6 mm split lock
Gland and nut, PG9 cable
Gland and nut, PG11 cable
Wire tie, 4-inch (EH1512-1 and EH1512-3 only)
Installation manual
EM1512 mount (optional)
SS1512 sun shroud (optional)
SHIPPING BOX
EH1512 ENCLOSURE
1 EA.
WIRE
TIE
1 EA.
GLANDS AND NUTS
2 EA.
HEX SOCKET
CAP SCREW
2 EA.
6MM
SPLIT
WASHERS
2 EA.
PHILLIPS
SCREW
1 EA.
1/4-INCH
SPLIT
WASHER
1 EA.
MOUNT
1 EA.
(OPTIONAL)
SUN SHROUD
1 EA.
(OPTIONAL)
Figure 1. Package Contents
C3453M-B (4/09)
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Installation
INSTALLING THE CAMERA AND MOUNT
To install the enclosure, camera, and lens:
1. Use a 5-mm Allen wrench (not supplied) to loosen the three screws on the enclosure base.
2. Lift up and remove the lid (refer to Figure 2). Hang the lid from the front of the enclosure base by the lanyards.
NOTE: The gasket can come loose when the lid is removed. Be sure to properly reseat the gasket, if necessary.
Figure 2. Removing the Lid
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a. Squeeze the two plastic tabs (located near the front window) that hold the camera sled in place.
b. Pull up and slide the sled forward.
c. Remove the sled.
Figure 3. Removing the Sled
4. Remove the parts bag. This includes the screws, split washers, glands, and nuts.
5. Remove the glands and nuts from the parts bag and perform one of the following options:
•
Wiring the enclosure with the cable not in conduit (for example, if using the EM1512 mount): Install and tighten the glands and
nuts in the bottom of the enclosure. Refer to Table A on page 10 for allowable cable diameter for the glands.
NOTE: The PG11 gland might not accommodate RX11 coaxial cable because the coaxial diameter might be larger than the gland,
0.395 inches (0.10 cm).
Glands can be mounted either inside or outside of the enclosure. When using the EM1512 feedthrough mount, Pelco recommends
mounting the glands inside the enclosure with the nuts on the outside.
•
Wiring the enclosure with conduit: Use a step drill to drill the larger hole to 0.875 inches (2.22 cm) for 1/2-inch conduit.
6. Steps 7, 8, and 9 contain instructions for installing the EM1512 mount. If you are using a mount other than the EM1512, refer to the specific
mount manual for installation instructions, and then go to step 10.
C3453M-B (4/09)
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7. If you are using the EM1512 mount, attach the mount to the wall as follows:
a. Using the mount as a template, mark and drill holes in the mounting surface.
b. Pull the video and power cables from the wall through the mount. If wiring with conduit, use a step drill to drill a 0.875 inches (2.22 cm)
hole in one of the three knockout locations for 1/2-inch conduit. (Knockouts are indicated on the side and bottom of the mount arm.)
Refer to Table B on page 10 to determine the size of the power wire needed. Refer to Table D on page 11 to determine the type of video
coaxial cable needed.
c. Fasten the mount to the wall using a minimum of two flat washers (not supplied) and two 1/4-20 bolts (not supplied).
WARNINGS:
• If you install the mount outdoors, rainwater could leak through the mounting bolt holes and damage the wall. To prevent
water damage, seal the bolt holes with an appropriate sealant. Apply the sealant around the bolt holes between the mount
and the mounting surface.
• Use fasteners of a suitable size, and make certain the mounting surface can support the combined weight of the mount and
camera/enclosure.
d. Pull the cables through the glands in the enclosure. If the glands are mounted outside the enclosure, tighten the glands around the
cables. (If the glands are mounted inside the enclosure, do not tighten the glands around the cables until after you perform step 8.)
8. Attach the enclosure using the threaded mounting holes in the bottom of the enclosure. Use the M6 bolts and 6 mm split washer (supplied
in the parts bag). Tighten the bolts to attach the enclosure body to the mount surface. Tighten the glands around the cables.
9. Adjust the enclosure position by loosening the M6 bolt at the bottom of the mount. Position the mount as desired, and then tighten the M6 bolt.
10. If you are not using the EM1512, pull the video and power cables through the glands or conduit on the bottom of the enclosure. Refer to Table B
on page 10 to determine the size of power wire needed. Refer to Table D on page 11 to determine the type of video coaxial cable needed.
NOTE: Be sure to route all coaxial cable and wiring along the sides of the enclosure to avoid heating problems. Maintain separation between
120/230 VAC, 24 VAC, and video wiring.
11. Adjust the glands for a tight fit around the cables. If you are wiring the enclosure with conduit, install the fittings to connect the conduit to
the enclosure.
12. Attach the camera to the sled with the Phillips screw and split washer (supplied in the parts bag), refer to Figure 4. Align the front of the
lens with the front edge of the sled. Tighten the screw, and then reinsert the sled.
Figure 4. Attaching the Camera to the Sled
14. Attach the video cables to the camera.
15. If required, connect the ground to the boss and screw on the bottom of the enclosure, which is located in front of the PC board. For
EH1512-1 and EH1512-3, pass the supplied zip tie through the hole in the PCB cover to secure the input power wires to the PCB cover.
16. Adjust the camera focal length and focus, if necessary.
17. Position the enclosure lid, close it, and then tighten the screws using a 5-mm Allen wrench (not supplied). When tightening the screws,
ensure the gasket is properly seated.
8
C3453M-B (4/09)
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120 VAC MODEL WIRING
24 VAC CAMERA OUTPUT
24 VAC CAMERA OUTPUT
LOW
HIGH
HI LOW
24 VAC
AC IN AC OUT
HI NT HI NT
INPUT, AC HIGH
INPUT, AC LOW (NEUTRAL)
ZIP TIE HERE
120 VAC CAMERA OUTPUT, LOW (NEUTRAL)
0 - GROUND BOSS
120 VAC OUTPUT, HIGH
24 VAC MODEL WIRING
INPUT, AC LOW (NEUTRAL)
INPUT, AC HIGH
LOW HI
AC AC
CAMERA
CAMERA OUTPUT, AC LOW (NEUTRAL)
CAMERA OUTPUT, AC HIGH
230 VAC MODEL WIRING
24 VAC CAMERA OUTPUT
24 VAC CAMERA OUTPUT
LOW
HIGH
HI LOW
24 VAC
AC IN AC OUT
HI NT HI NT
INPUT, AC HIGH
INPUT, AC LOW (NEUTRAL)
ZIP TIE HERE
230 VAC CAMERA OUTPUT, LOW (NEUTRAL)
0 - GROUND BOSS
230 VAC OUTPUT, HIGH
Figure 5. EH1512 Wiring Diagram
C3453M-B (4/09)
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INSTALLING THE SUN SHROUD
The optional sun shroud fits over the top of the EH1512 enclosure. Perform the following steps to install the sun shroud.
1. Position the front of the sun shroud above the front of the enclosure.
2. Press the sun shroud down and against the enclosure until the sun shroud snaps into place.
Table A. Allowable Cable Diameter
Gland
PG9
Cable Diameter
0.181-inch to 0.312-inch
0.230-inch to 0.395-inch
PG11
NOTE: Conduit must be used if the cable diameter
is greater than 0.395 inches (1.00 cm). RG11 coaxial
might be greater than 0.395 inches.
Table B describes the minimum recommended cable sizes needed for use with the heater and blower combinations in the EH1512 enclosure.
WARNING: When using a single power source for both camera and accessories, consider the camera power consumption when
determining the wire gauge. Table B does not include camera power.
Table B. Enclosure Accessory Wiring Distances
Maximum Power
Consumption
Model Number
Input Voltage
Cable Size
Cable Distance
20 AWG
18 AWG
16 AWG
14 AWG
2,782 ft (848 m)
4,424 ft (1,348 m)
7,035 ft (2,144 m)
11,184 ft (3,409 m)
EH1512-1
120 VAC
22 W
20 AWG
18 AWG
16 AWG
14 AWG
142 ft (43 m)
225 ft (69 m)
358 ft (109 m)
569 ft (173 m)
EH1512-2
EH1512-3
24 VAC
230 VAC
120 VAC
24 VAC
22 W
22 W
22 W
22 W
22 W
20 AWG
18 AWG
16 AWG
14 AWG
6,473 ft (1,973 m)
10,291 ft (2,137 m)
16,365 ft (4,988 m)
26,019 ft (7,931 m)
20 AWG
18 AWG
16 AWG
14 AWG
2,782 ft (848 m)
4,424 ft (1,348 m)
7,035 ft (2,144 m)
11,184 ft (3,409 m)
EH1512-1MT,
EH1512-1MTS
20 AWG
18 AWG
16 AWG
14 AWG
142 ft (43 m)
225 ft (69 m)
358 ft (109 m)
569 ft (173 m)
EH1512-2MT,
EH1512-2MTS
20 AWG
18 AWG
16 AWG
14 AWG
6,473 ft (1,973 m)
10,291 ft (2,137 m)
16,365 ft (4,988 m)
26,019 ft (7,931 m)
EH1512-3MT,
EH1512-3MTS
230 VAC
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Table C. 24 VAC Wiring Distances
Wire Gauge
Total VA
20 AWG (0.5 mm2) 18 AWG (1.0 mm2) 16 AWG (1.5 mm2) 14 AWG (2.5 mm2)
10
20
30
40
50
283 ft (86 m)
141 ft (42 m)
94 ft (28 m)
70 ft (21 m)
56 ft (17 m)
451 ft (137 m)
225 ft (68 m)
150 ft (45 m)
112 ft (34 m)
90 ft (27 m)
716 ft (218 m)
358 ft (109 m)
238 ft (54 m)
179 ft (54 m)
143 ft (43 m)
1142 ft (348 m)
571 ft (174 m)
380 ft (115 m)
285 ft (86 m)
228 ft (69 m)
Table C describes the recommended maximum distances for 24 VAC applications, which are calculated with a 10 percent voltage drop. (Ten
percent is generally the maximum allowable voltage drop for AC-powered devices.)
For example, an enclosure that requires 30 VA and is installed 94 feet (28 m) from the transformer would require a minimum wire gauge of
20 AWG.
Table D. Video Coaxial Cable Wiring Distance
Cable Type*
Maximum Distance
RG59/U
RG6/U
RG11/U
750 ft (229 m)
1,000 ft (305 m)
1,500 ft (457 m)
*Minimum Cable Requirements:
75-ohm impedance
All-copper center conductor
All-copper braided shield with 95% braid coverage
Maintenance
Clean the window regularly to maintain picture clarity. Use a soft cloth and a mild, nonabrasive detergent and water.
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Specifications
MODELS
Model Number
EH1512
•
•
•
•
•
•
•
•
•
•
•
•
EH1512MT
•
•
•
•
•
•
•
•
•
•
•
•
12 W
12 W
12 W
12 W
12 W
12 W
12 W
12 W
12 W
25 W
EH1512-1
•
•
•
EH1512-2
•
•
•
25 W
25 W
EH1512-3
•
•
•
•
•
•
EH1512-1MT
EH1512-2MT
EH1512-3MT
EH1512-1MTS
EH1512-2MTS
EH1512-3MTS
25 W
25 W
•
•
•
25 W
*Enclosure power consumption does not include camera wattage.
MECHANICAL
Camera Mounting
Single slot for adjustable camera positioning on snap-in camera sled
Accepts camera and lens combinations† (including BNC connector) up to 9.00" L x 2.87" W x 3.00" H
(22.86 x 7.28 x 7.62 cm)
Camera and Lens Size
Viewing Window
Viewing Area
Cable Entry
0.118-inch (3 mm) thick scratch-resistant Lexan®
2.81" W x 2.47" H (7.14 x 6.27 cm)
1 x PG9 and 1 x PG11 compression glands on bottom; PG9 0.312-inch (0.8 cm) and PG11 0.395 (1.0 cm)
maximum cable diameters
Cable Entry Holes
Lid Fastening
1 x 0.750-inch (1.91 cm) diameter and 1 x 0.630-inch (1.6 cm) diameter;
0.750-inch hole will accept 1/2-inch NPT conduit fitting when enlarged to 0.875-inch;
0.630-inch hole will accept 1/4-inch NPT conduit fitting
3 Allen-head screws
GENERAL
Construction
Die-cast aluminum
Finish
Environment‡
Alodine with gray polyester powder coat
Indoor/outdoor ambient temperature -10° to 120° F (-23° to 49° C)
Unit Length
Base
Overall
13.38 inches (33.99 cm)
14.39 inches (36.55 cm)
*Maximum recommended camera power consumption is 6.7 watts.
† Assumes the lens is fully extended.
‡ Check the environmental specification of your specific camera/lens.
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Unit Weight
EH1512
EH1512MT
EH1512-1
EH1512-2
EH1512-3
EH1512-1MT
EH1512-2MT
EH1512-3MT
EH1512-1MTS
EH1512-2MTS
EH1512-3MTS
2.50 lb (1.13 kg)
3.13 lb (1.42 kg)
3.25 lb (1.47 kg)
2.56 lb (1.16 kg)
3.25 lb (1.47 kg)
3.88 lb (1.76 kg)
3.19 lb (1.45 kg)
3.88 lb (1.76 kg)
4.76 lb (2.16 kg)
4.07 lb (1.85 kg)
4.76 lb (2.16 kg)
Shipping Weight
EH1512
EH1512MT
EH1512-1
EH1512-2
4 lb (1.81 kg)
5 lb (2.27 kg)
5 lb (2.27 kg)
4 lb (1.81 kg)
5 lb (2.27 kg)
5 lb (2.27 kg)
4 lb (1.81 kg)
5 lb (2.27 kg)
6 lb (2.72 kg)
5 lb (2.27 kg)
6 lb (2.72 kg)
EH1512-3
EH1512-1MT
EH1512-2MT
EH1512-3MT
EH1512-1MTS
EH1512-2MTS
EH1512-3MTS
OPTIONAL ACCESSORIES
Blower Kit
EH1512-1BKIT
EH1512-2BKIT
EH1512-3BKIT
Continuous duty, 120 VAC, 1 W, 1.45 cfm
Continuous duty, 24 VAC, 1 W, 1.45 cfm
Continuous duty, 230 VAC, 1 W, 1.45 cfm
Heater/Blower Kit
EH1512-1HBKIT
EH1512-2HBKIT
EH1512-3HBKIT
120 VAC, 11 W
24 VAC, 11 W
230 VAC, 11 W
NOTE: Heaters are thermostatically controlled to activate at 50°F (10°C) and turn off at 80°F (27°C). The blower operates continuously.
Sun Shroud
Marine Kit
Security Kit
SS1512
EH-MKIT (requires EM1512 or EM1450 wall mount)
EH-SKIT for EH1512 (3 screws and 1 bit)
RECOMMENDED MOUNTS
Wall
EM1512
EM1450
Wall mount with feedthrough for EH1512 (tilt angle of +20° to -70°; sustains wind velocity up to 90 mph)
Light duty wall mount; maximum load 20 lb (9.07 kg)
EM2400
EM1900U, EM22
Medium duty wall mount; maximum load 40 lb (18.14 kg) with feedthrough (tilt angle of 90°)
Medium duty wall mount; maximum load 40 lb (18.14 kg)
Pedestal
EM1009U, EM1015U, MM22
Medium duty pedestal mount; maximum load 40 lb (18.14 kg)
Pipe/Pole
EM1109, EM2000, EM2200
Medium duty mounts for pipe/pole applications; maximum load 40 lb (18.14 kg); fits poles with
3-inch (7.62 cm) to 8-inch (20.32 cm) diameter
Ceiling
EM3000
Light duty ceiling J-mount; maximum load 20 lb (9.07 kg); 360° pan rotation; 75° tilt angle
C3453M-B (4/09)
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RECOMMENDED CAMERAS AND LENSES
Cameras
C10CH-6, C10CH-6X, C10CH-7X, C10DN-6, C10DN-6X, C10DN-7X, CCC1390H-6, CCC1390H-6X,
IP3701H-2, IP3701H-2X, IXS0C, IXS0DN, IX10C, IX10DN, IXE20C, IXE20DN, IX30C, IX30DN
Lenses
13VD2.8-12, 13VD3-8, 13VD5-40, 13VD5-50, 13VDIR2.8-11, 13VDIR3-8.5, 13VDIR7.5-50
NOTE: These lenses are for use with all cameras except Pelco IP cameras with Sarix™ technology. Refer
to the specific camera specification sheet for information on recommended lenses.
(Design and product specifications subject to change without notice.)
3.80
(9.65)
16.01 (40.67)
3.27 (8.31)
2.64 (6.71)
4.94
(12.55)
14.00 (35.56)
SS1512 Sun Shroud
4.47
(11.35)
14.39 (36.55)
3.78 (9.60)
13.38 (33.99)
EH1512 Camera Enclosure
2.61
(6.63)
2.56
(6.50)
1.50
(3.81)
6.00
(15.24)
0.75
(1.91)
4.02
(10.21)
3.60
(9.14)
2.84
(7.21)
5.74
(14.58)
EM1512 Wall Mount
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS; ALL OTHERS ARE INCHES.
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PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in
material or workmanship for a period of one year after the date of shipment.
Pelco will warrant all replacement parts and repairs for 90 days from the date of
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid
to a Pelco designated location. Repairs made necessary by reason of misuse,
alteration, normal wear, or accident are not covered under this warranty.
Exceptions to this warranty are as noted below:
• Five years:
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s liability
for any claim, whether based on breach of contract, negligence, infringement of
any rights of any party or product liability, relating to the Products shall not exceed
the price paid by the Dealer to Pelco for such Products. In no event will Pelco be
liable for any special, incidental, or consequential damages (including loss of use,
loss of profit, and claims of third parties) however caused, whether by the
negligence of Pelco or otherwise.
–
–
–
Fiber optic products
TW3000 Series unshielded twisted pair (UTP) transmission products
CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models
• Three years:
–
Pelco-branded fixed camera models (CCC1390H Series, C10DN Series,
C10CH Series, IP3701H Series, and IX Series)
EH1500 Series enclosures
Spectra® IV products (including Spectra IV IP)
Camclosure® Series (IS, ICS, IP) integrated camera systems
–
–
–
–
The above warranty provides the Dealer with specific legal rights. The Dealer may
also have additional rights, which are subject to variation from state to state.
DX Series digital video recorders, DVR5100 Series digital video recorders,
Digital Sentry® Series hardware products, DVX Series digital video
recorders, and NVR300 Series network video recorders
Endura® Series distributed network-based video products
Genex® Series products (multiplexers, server, and keyboard)
PMCL200/300/400 Series LCD monitors
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the
following information:
–
–
–
1. Model and serial number
2. Date of shipment, P.O. number, sales order number, or Pelco invoice number
3. Details of the defect or problem
• Two years:
If there is a dispute regarding the warranty of a product that does not fall under
the warranty conditions stated above, please include a written explanation with
the product when returned.
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–
–
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Standard varifocal, fixed focal, and motorized zoom lenses
DF5/DF8 Series fixed dome products
Legacy® Series integrated positioning systems
Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, and PS20
scanners, including when used in continuous motion applications.
Method of return shipment shall be the same or equal to the method by which the
item was received by Pelco.
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–
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Esprit Ti and TI2500 Series thermal imaging products
Esprit and WW5700 Series window wiper (excluding wiper blades).
CM6700/CM6800/CM9700 Series matrix
RETURNS
To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100
or (559) 292-1981 to obtain an authorization number (CA number if returned for
credit, and RA number if returned for repair) and designated return location.
Digital Light Processing (DLP®) displays (except lamp and color wheel). The
lamp and color wheel will be covered for a period of 90 days. The air filter is
not covered under warranty.
Intelli-M® eIDC controllers
All merchandise returned for credit may be subject to a 20 percent restocking and
refurbishing charge.
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• One year:
Video cassette recorders (VCRs), except video heads. Video heads will be
covered for a period of six months.
• Six months:
All pan and tilts, scanners, or preset lenses used in continuous motion
applications (preset scan, tour, and auto scan modes).
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Goods returned for repair or credit should be clearly identified with the assigned
CA or RA number and freight should be prepaid.
–
12-23-08
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
REVISION HISTORY
Manual #
C3453M
C3453M-A
Date
12/08
3/09
Comments
Original version.
Updated the manual to describe the change in the lanyard position and the revised maximum power consumption and heater/blower kit power specifications.
A Phillips screwdriver is now required; a flat head screwdriver is required for certain models. A screw was added to the end of the enclosure. Revised figures 1
and 2, the enclosure specification drawing, the model table in the specification section, and added Sarix cameras to the recommended camera list.
Added security kit EH-SKIT to the list of optional accessories.
C3453M-B
4/09
Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc.
Spectra III is a trademark of Pelco, Inc.
© Copyright 2009, Pelco, Inc. All rights reserved.
DLP is a registered trademark of Texas Instruments Incorporated.
All product names and services identified throughout this document are trademarks or registered trademarks of their respective companies.
The absence of a trademark or registered trademark from this document does not constitute a waiver of intellectual property rights.
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Pelco, Inc. Worldwide Headquarters 3500 Pelco Way Clovis, California 93612 USA
USA & Canada Tel (800) 289-9100 Fax (800) 289-9150
International Tel +1 (559) 292-1981 Fax +1 (559) 348-1120
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