I N S T A L L A T I O N
FR8302A
Fiber Receiver
Two-Channel Digitally Encoded Video
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Contents
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mounting the FR8302A Receiver into a Rack . . . . . . . . . . . . . . . . . . . . . . . . 11
Mounting the FR8302A Receiver to a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
List of Illustrations
1
2
3
4
5
Two-Channel Video Transmission Using FR8302A Receiver . . . . . . . . . . . . . . . . . . . . . . 7
Front Panel of FR8302A Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear Panel of FR8302A Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mounting the FR8302A Receiver to a Wall Using the Wall Clip . . . . . . . . . . . . . . . . . . 12
FR8302A Receiver Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
List of Tables
A
Troubleshooting with Front-Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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3
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the points where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
14. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases shall be placed on the apparatus.
15. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
16. Installation should be done only by qualified personnel and conform to all local codes.
17. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure, it is
designed for indoor use only and it must not be installed where exposed to rain and moisture.
18. Use only installation methods and materials capable of supporting four times the maximum
specified load.
19. A CCC-approved power cord must be used to power this equipment when used in China.
20. CAUTION: These servicing instructions are for use by qualified service personnel only. To
reduce the risk of electric shock do not perform any servicing other than that contained in the
operating instructions unless you are qualified to do so.
4
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The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage
constituting a risk of electric shock is present
within this unit.
CAUTION:
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying this unit.
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Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes and Modifications not expressly approved by the manufacturer or registrant of this
equipment can void your authority to operate this equipment under Federal Communications
Commission’s rules.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
6
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Product Overview
DESCRIPTION
The FR8302A fiber receiver provides the ability to accept two composite video channels over two
optical fibers. The FR8302A receiver is compatible with the FT8301A transmitter and is also backward
compatible with the FT8301 transmitter. Each of two transmitters can send a single independent video
channel to one FR8302A receiver (refer to Figure 1).
ONE
VIDEO
INPUT
ONE
FIBER
TWO
VIDEO
OUTPUTS
FT8301A/FT8301
TRANSMITTER
FR8302A
RECEIVER
FT8301A/FT8301
TRANSMITTER
ONE
FIBER
ONE
VIDEO
INPUT
Figure 1. Two-Channel Video Transmission Using FR8302A Receiver
Features of the FR8302A receiver include the following:
•
•
•
•
•
•
Accepts two 8-bit digitally encoded video channels over two fibers
Multimode fiber support for distances up to 6 km (3.7 mi)
Single-mode fiber support for distances up to 46 km (28.6 mi)
Exceeds all requirements for the RS-250C Medium-Haul Transmission specification
Compatible with NTSC, PAL, and SECAM video standards
Designed to meet NEMA TS 2 and Caltrans traffic signal control equipment standards for
ambient operating temperature, mechanical shock and vibration, humidity with condensation,
high-line/low-line voltage conditions, and transient voltage protection
NOTE: Conformal coating is required for operation in environments with relative humidity
above 95% (condensing).
•
•
•
No performance adjustments required
12 VDC or 24 VAC power supply
LED indicators for monitoring of signal status and operating power
The FR8302A receiver is a Class 1 laser product that complies with FDA radiation performance
standard 21CFR Subchapter J and with IEC 60825-1 Edition 1.2, 2001-08.
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MODELS
The FR8302A fiber receiver consists of the following series of models:
Multimode Models:*
FR8302AMSTR-2 Two-channel fiber optic video receiver; multimode, ST connector; transmission
distance up to 2 km; compatible with FT8301AMSTR, FT8301AMST, and
FT8301MST transmitters
FR8302AMSTRE-2 Two-channel fiber optic video receiver; multimode, ST connector; transmission
distance up to 6 km (extended distance); compatible with FT8301AMSTRE,
FT8301AMSTE, and FT8301MSTE transmitters
Single-Mode Models:*
FR8302ASSTR-2 Two-channel fiber optic video receiver; single-mode, ST connector; compatible
with FT8301ASSTR, FT8301ASST, and FT8301SST transmitters
FR8302ASFCR-2
Two-channel fiber optic video receiver; single-mode, FC connector; compatible
with FT8301ASFCR, FT8301ASFC, and FT8301SFC transmitters
*For conformal coated models, replace the first letter F in the model number with the letter C.
The conformal coated version of FR8302AMSTR-2, for example, is CR8302AMSTR-2.
OPTIONAL ACCESSORIES
The following optional accessories are available for the FR8302A receiver:
WM5001-3U
Wall mount base kit for single-width module
WM5001-3UEXP Wall mount expansion kit for single-width module
RK5000-3U
19-inch rack mount chassis for 14 slots (no power), 3 RUs
19-inch rack mount chassis for 12 slots with power, 3 RUs
External rack power supply, 1 RU, dual 120 W power outputs
Blank filler panel, single width
RK5000PS-3U
EPS5000-120
RK5001B-3U
RK5002B-3U
RK5001-1UEXP
Blank filler panel, double width
Adapter kit that allows a 3 RU single-width fiber module to be used in
RK5000PS-5U rack mount chassis
8
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FRONT PANEL
The front panel of the FR8302A receiver provides LED indicators that allow you to monitor signal
status and operating power (refer to Figure 2).
Figure 2. Front Panel of FR8302A Receiver
ᕡ
ᕢ
ᕣ
VIDEO PRESENT LED (per channel)
OPTIC FAULT LED (per channel)
POWER LED (Pelco badge)
For detailed information about the front-panel indicators, refer to the Troubleshooting section.
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REAR PANEL
Connections to the FR8302A receiver are made to the rear panel of the module (refer to Figure 3).
Figure 3. Rear Panel of FR8302A Receiver
ᕡ
ᕢ
RACK POWER/ALARM CONNECTOR, 4-pin connector for power/alarm connection of rack-
mounted module
STANDALONE POWER CONNECTOR, 2-pin connector for power connection of standalone
module; removable mating connector with screw terminals (not shown)
ᕣ
ᕤ
FIBER OPTIC CONNECTOR (per channel), ST or FC (dependent on FR8302A model)
VIDEO OUT UTP (UNSHIELDED TWISTED PAIR) CONNECTOR (per channel), 100-ohm
differential analog video output; 2-pin connector; removable mating connector with spring-
cage terminals (not shown)
ᕥ
VIDEO OUT BNC CONNECTOR (per channel), 75-ohm analog video output
NOTE: For each channel, the FR8302A receiver provides two video output connectors: one UTP
connector and one BNC connector. For each channel, only one of the video output connectors can be
used at one time.
For additional information about rear-panel connections, refer to the Installation section.
10
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Installation
PACKAGE CONTENTS
The following items are supplied:
1
1
FR8302A receiver
Regulated switching power supply with four plug adapters (North American, Australian, U.K.,
and European configurations); 100-240 VAC, 50-60 Hz input, 12 VDC output
1
1
Wall clip with two 4-40 x .250-inch Phillips pan head screws with lock washers (for attachment
of single module to wall)
FR8302A Fiber Receiver Installation manual (this manual)
MOUNTING
The FR8302A receiver can be mounted into a rack or can be used as a standalone module. As a
standalone module, the unit can be placed on a desktop or can be mounted to a wall.
MOUNTING THE FR8302A RECEIVER INTO A RACK
The FR8302A receiver can be installed into an RK5000 Series rack mount chassis, which can be
mounted into an industry-standard 19-inch (48.26 cm) equipment rack. The RK5000 Series rack mount
chassis includes the following models:
•
RK5000PS-3U and RK5000-3U: Designed to accommodate fiber optic modules as follows:
–
–
The RK5000PS-3U rack mount chassis provides 12 module slots and a power supply.
The RK5000-3U rack mount chassis provides 14 module slots (a power supply is not
included). Power to the modules can be supplied using the optional external power
supply (EPS5000-120).
For additional information, refer to the RK5000PS-3U/RK5000-3U Fiber Rack Mount Chassis
Installation manual.
•
RK5000PS-5U: Designed to accommodate Endura™ modules but can also accommodate fiber
optic modules with the use of the RK5001-1UEXP adapter kit. The RK5001-1UEXP adapter kit
is required for installation of the FR8302A receiver into the RK5000PS-5U chassis.
For information about the RK5000PS-5U chassis, refer to the RK5000PS-5U Rack Mount Chassis
Installation manual.
MOUNTING THE FR8302A RECEIVER TO A WALL
The FR8302A receiver can be mounted to a wall in the following ways:
•
Using the supplied wall clip for attachment of a single module to a wall. For installation
instructions, refer to the Mounting the FR8302A Receiver Using the Wall Clip section below.
•
Using the optional WM5001 wall mount kits, which are designed for mounting of single-width
fiber optic modules. The WM5001-3U base kit allows mounting of a single module to the wall.
The WM5001-3UEXP expansion kit allows mounting of an additional module. It is
recommended that a maximum of three expansion kits be used with the base kit, allowing a
maximum of four single-width modules to be mounted to the wall.
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NOTE: The WM5001 wall mount kits can be used with the WM5002 wall mount kits, which are
designed for mounting of double-width fiber optic modules. If mounting a mix of single-width
and double-width modules is desired, it is recommended that a maximum of two single-width
modules and one double-width module be mounted in combination with one another.
For mounting instructions using the wall mount kits, refer to the WM5000 Series Wall Mount
Kit Installation manual.
Mounting the FR8302A Receiver Using the Wall Clip
NOTE: Before mounting the FR8302A receiver to a wall, ensure that there is adequate space at both
ends for viewing the front-panel LEDs and for making the various rear-panel cable connections.
To attach the FR8302A receiver to a wall using the supplied wall clip, refer to Figure 4 and do the
following:
1. Using the two vertical or horizontal wall-mounting holes, attach the wall clip to a wall using
two screws (not provided).
2. Slide the module into the clip until the two holes on the bottom of the module align with the
two holes on the lower flange of the clip.
3. Attach the module to the clip using the two Phillips pan head screws provided for the clip.
UPPER
FLANGE
VERTICAL
MOUNTING HOLE (2)
HORIZONTAL
MOUNTING HOLE (2)
LOWER
FLANGE
SCREW, PHILLIPS
PAN HEAD WITH
LOCK WASHER (2)
WALL CLIP
Figure 4. Mounting the FR8302A Receiver to a Wall Using the Wall Clip
12
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CONNECTIONS
Connections to the FR8302A receiver are made on the rear panel of the module and consist of the
following:
•
Power connection
NOTES:
–
–
A 12 VDC or 24 VAC power supply can be used to power the receiver when used as a
standalone module. A 12 VDC power supply is provided. If a 24 VAC power supply is
used, the power supply must be a Listed Direct Plug-In Power Unit marked as Class 2
and rated as 24 VAC, 200 mA (minimum output).
power supply such as the Pelco WCS1-4 power supply be used.
•
•
Fiber connection (per channel)
Video output connection (UTP or BNC per channel)
NOTE: When connecting to the UTP connector, it is recommended that solid UTP wire rather
than stranded UTP wire be used. If stranded UTP wire is used, it is recommended that you tin
the stranded wire.
Figure 5 illustrates FR8302A receiver connections.
POWER/ALARM CONNECTION FOR
RACK-MOUNTED MODULE
POWER CONNECTION
FOR STANDALONE MODULE
FIBER OPTIC CABLE
+
-
UTP CABLE
OR
COAXIAL CABLE
2
FIBER OPTIC CABLE
+
-
UTP CABLE
OR
COAXIAL CABLE
1
Figure 5. FR8302A Receiver Connections
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Troubleshooting
LED indicators on the front panel of the FR8302A receiver (refer to Figure 2) allow you to monitor
signal status and operating power. Table A provides information about the front-panel indicators and
associated troubleshooting guidelines.
NOTE: For troubleshooting information indicated by the LEDs on the associated FT8301A/FT8301
transmitter, refer to the manual supplied with the transmitter.
Table A. Troubleshooting with Front-Panel Indicators
Indicator Color
Meaning
Possible Cause
Corrective Action
Power LED (Pelco badge)
Blue Pelco logo
lights.
Power is being applied
to the module.
–
No action required.
Blue Pelco logo does Power is not being
Power connection is
Check power connection.
If module is rack mounted,
reseat module or power
supply as necessary.
not light.
applied to the module. faulty.
Power supply has
failed.
Replace power supply.
Loss of power occurs
due to tripped circuit
breaker(s), blown
fuse(s), or faulty
Check circuit breaker(s),
fuse(s), or electrical service
as necessary.
electrical service.
Video Present LED
Green
Red
Incoming video signal
is present on the
channel.
–
No action required.
Incoming video signal Optical signal is not
is not present on the
channel.
Refer to the Optic Fault LED
troubleshooting section
below.
being received from
the transmitter. Optic
Fault LED is also red.
Video source is not
powered on.
Check power connection to
the video source.
Video source is not
connected to the
transmitter.
Check BNC connections.
Coaxial cable
connected to the
transmitter is
defective.
Replace cable.
(Continued on next page)
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Table A. Troubleshooting with Front-Panel Indicators (Continued)
Indicator Color
Meaning
Possible Cause
Optic Fault LED
Corrective Action
Green
The optical signal is
being received from
the transmitter.
–
No action required.
Red
The optical signal is
not being received
from the transmitter.
Transmitter is not
powered on.
Check power connections.
Replace power supply if
necessary.
Fiber optic cable is not Check fiber optic
connected.
connections.
Fiber optic cable
Clean, polish, or replace fiber
connectors are dirty or optic cable connectors as
are damaged.
necessary.
Fiber optic cable is
defective.
Replace cable.
A problem exists with Verify that losses in fiber
the optical power
budget.
optic cable do not exceed the
optical power budget
specification of the fiber
optic link. If the losses do
exceed the optical power
budget, contact Product
Support.
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Specifications
VIDEO
Number of Channels
Modulation Type
Video Output
2
Pulse code modulation, 8-bit resolution
BNC, 1.0 Vp-p, 75 ohms or UTP, 100 ohms;
NTSC, PAL, and SECAM
Bandwidth
6.5 MHz
Gain
Unity
Differential Gain
Differential Phase
Tilt
<2%
<1°
<1%
Signal-to-Noise Ratio
>60 dB (CCIR weighted)
GENERAL
Operating Temperature
Input Power Requirements
LED Indicators
-40° to 167°F (-40° to 75°C)
12 VDC or 24 VAC, 270 mA
Power
Video Present (per channel)
Optic Fault (per channel)
Dimensions
Unit Weight
8.75” D x 1.08” W x 4.81” H
(22.23 x 2.74 x 12.22 cm)
1.58 lb (0.72 kg)
MECHANICAL
Connectors
Video
BNC (per channel)
UTP, 2-pin connector, spring-cage terminal (per channel)
Rack Power/Alarm
Standalone Power
Fiber Optic
4-pin connector
2-pin connector, screw terminal
ST for multimode fiber (per channel)
ST or FC for single-mode fiber (per channel)
16
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OPTICAL POWER BUDGET, TRANSMISSION DISTANCE, AND LASER CLASS 1 LIMIT
Optical
Power
Budget
Maximum
Transmission
Distance
Laser
Class 1
Limit*
FR8302A
Receiver
Compatible
Transmitters Wavelength
Multimode (62.5/125 µm)
850 nm
20 dB†
FR8302AMSTR-2 FT8301AMSTR
FT8301AMST
2 km (1.2 mi)††
<0.78 mW
FT8301MST
Multimode - Extended Distance (62.5/125 µm)
FR8302AMSTRE-2 FT8301AMSTRE
FT8301AMSTE
1310 nm
26 dB†
6 km (3.7 mi)††
<15.6 mW
FT8301MSTE
Single-Mode (9/125 µm)
FR8302ASSTR-2
FR8302ASFCR-2
FT8301ASSTR
FT8301ASST
FT8301SST
1310 nm
28 dB
46 km (28.6 mi)§
46 km (28.6 mi)§
<15.6 mW
<15.6 mW
FT8301ASFCR
FT8301ASFC
FT8301SFC
1310 nm
28 dB
*The FR8302A receiver and compatible transmitters are classified by the FDA as Class 1 laser products.
† When using 50/125 µm multimode fiber, subtract 3 dB from the optical power budget.
††Maximum transmission distance is limited by fiber bandwidth.
§ Maximum transmission distance is based on attenuation of 0.5 dB/km plus a 5 dB buffer for connector
and splice losses.
NOTES:
•
For conformal coated models, replace the first letter F in the model number with the letter C.
The conformal coated version of FR8302AMSTR-2, for example, is CR8302AMSTR-2.
•
For models with higher optical power budgets, contact the factory.
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This equipment contains electrical or electronic components that must be recycled properly to
comply with Directive 2002/96/EC of the European Union regarding the disposal of waste
electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling
this equipment.
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PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of
shipment.
Exceptions to this warranty are as noted below:
•
•
•
Five years on FT/FR8000 Series fiber optic products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models, which have a five-year warranty.
•
•
•
•
•
•
Three years on PMCL 200/300/400 Series LCD monitors.
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.
Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of
90 days. The air filter is not covered under warranty.
•
Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, Endura™ Series distributed network-based video
products, and TW3000 Series twisted pair transmission products.
•
•
One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.
Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this
warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products
shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state
to state.
If a warranty repair is required, the Dealer must contact Pelco at (800)þ289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and
provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written
explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization
number (CA number if returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate
address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the
following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
3500 Pelco Way
Clovis, CA 93612-5699 USA
REVISION HISTORY
Manual #
C1649M
Date Comments
1/06 Original version.
Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.
Endura and ExSite are trademarks of Pelco.
DLP is a registered trademark of Texas Instruments, Inc.
©Copyright 2006, Pelco.
All rights reserved.
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Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
ISO9001
United States Canada United Kingdom The Netherlands Singapore Spain Scandinavia France Middle East
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