Panasonic Telephone KX FPG378 User Manual

2.4 GHz Cordless Phone System  
with FAX and Copier  
Operating Instructions  
Model No.  
KX-FPG378  
KX-FPG379  
Model No.  
Please read these Operating  
Instructions before using the unit  
and save for future reference.  
FOR FAX ADVANTAGE ASSISTANCE:  
— PHONE CALL  
1-800-HELP-FAX (1-800-435-7329)  
— E-MAIL TO  
This unit is compatible with  
Caller ID.To use this feature,  
you must subscribe to the  
appropriate service of your  
service provider.  
for customers in the U.S.A. or Puerto  
Rico  
— REFER TO  
www.panasonic.com  
for customers in the U.S.A. or Puerto  
Rico  
This model is designed to be  
used only in the U.S.A.  
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Location of controls  
Please keep this page open when following operating instructions. For a description of each button, see  
page 9.  
A
B C  
D
E F  
G
H
I
J
K
L M N  
P Q  
R
S
T
O
Buttons (Listed in alphabetical order)  
AUTO ANSWER G  
CALLER ID B  
COPY I  
MENU M  
MIC A  
MUTE R  
NAVIGATOR O  
PLAY MESSAGES E  
QUICK P  
RECORD D  
REDIAL/PAUSE T  
SET J  
SLOW N  
SP-PHONE Q  
START J  
STOP K  
ERASE F  
FAX/START J  
FLASH/CALL WAIT S  
HELP L  
TONE H  
VOLUME O  
LOCATOR/INTERCOM C  
Buttons  
FLASH/CALL WAIT I  
HOLD/INTERCOM E  
MENU H  
Navigator F  
OFF G  
A
F
B
C
G
H
REDIAL J  
Soft keys A  
SP-PHONE C  
TALK B  
TONE D  
VOL. F  
D
E
I
J
ii  
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Thank you for purchasing a Panasonic fax machine.  
Things you should keep a record of  
Attach your sales receipt here.  
For your future reference  
Date of purchase  
Serial number (found on the rear of the unit)  
Dealer’s name and address  
Dealer’s telephone number  
Caution:  
L The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer  
or other electronic device, including fax machines, to send any message unless such message clearly  
contains in a margin at the top or bottom of each transmitted page or on the first page of the  
transmission, the date and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending machine or such business,  
other entity, or individual. (The telephone number provided may not be a 900 number or any other  
number for which charges exceed local or long-distance transmission charges.)  
In order to program this information into your fax machine, you should complete the instructions on  
page 29 to page 31.  
L Note that the images of copied or received documents will remain on the used ink film. Use discretion  
when disposing of the used ink film.  
L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.  
Energy Star:  
L As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY  
STAR guidelines for energy efficiency.  
ENERGY STAR is a U.S. registered mark.  
Trademarks:  
L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other  
countries.  
L All other trademarks identified herein are the property of their respective owners.  
Copyright:  
L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for  
internal use only. All other reproduction, in whole or in part, is prohibited without the written consent  
of Panasonic Communications Co., Ltd.  
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.  
2
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Important Information  
IS1mFapofeotFyaInxstAtIndufvcoainmonaasgioenassisancecal1-800-4357329.  
B. If liquid has been spilled into the unit.  
C. If the unit has been exposed to rain or  
water.  
Important safety  
instructions  
D. If the unit does not work normally by  
following the operating instructions.  
Adjust only controls covered by the  
operating instructions. Improper  
adjustment may require extensive work  
by an authorized service center.  
E. If the unit has been dropped or physically  
damaged.  
When using this unit, basic safety precautions  
should always be followed to reduce the risk of  
fire, electric shock, or personal injury.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked  
on this unit.  
3. Unplug this unit from power outlets before  
cleaning. Do not use liquid or aerosol  
cleaners. Use a damp cloth for cleaning.  
4. Do not use this unit near water, for example  
near a bathtub, wash bowl, kitchen sink, etc.  
5. Place the unit securely on a stable surface.  
Serious damage and/or injury may result if  
the unit falls.  
F. If the unit exhibits a distinct change in  
performance.  
14.During thunderstorms, avoid using  
telephones except cordless types. There may  
be a remote risk of an electric shock from  
lightning.  
15.Do not use this unit to report a gas leak, when  
in the vicinity of the leak.  
6. Do not cover slots and openings on the unit.  
They are provided for ventilation and  
protection against overheating. Never place  
the unit near radiators, or in a place where  
proper ventilation is not provided.  
7. Use only the power source marked on the  
unit. If you are not sure of the type of power  
supplied to your home, consult your dealer or  
local power company.  
8. For safety purposes this unit is equipped with  
a grounded plug. If you do not have this type  
of outlet, please have one installed. Do not  
defeat this safety feature by tampering with  
the plug.  
9. Do not place objects on the power cord.  
Install the unit where no one can step or trip  
on the cord.  
10.Do not overload power outlets and extension  
cords. This can result in the risk of fire or  
electric shock.  
11.Never push any objects through slots in this  
unit. This may result in the risk of fire or  
electric shock. Never spill any liquid on the  
unit.  
12.To reduce the risk of electric shock, do not  
disassemble this unit. Take the unit to an  
authorized service center when service is  
required. Opening or removing covers may  
expose you to dangerous voltages or other  
risks. Incorrect reassembly can cause  
electric shock when the unit is subsequently  
used.  
13.Unplug this unit from power outlets and refer  
servicing to an authorized service center  
when the following conditions occur:  
A. When the power cord is damaged or  
frayed.  
SAVE THESE  
INSTRUCTIONS  
CAUTION:  
Installation  
L Never install telephone wiring during a  
lightning storm.  
L Never install telephone jacks in wet locations  
unless the jack is specifically designed for  
wet locations.  
L Never touch uninsulated telephone wires or  
terminals unless the telephone line has been  
disconnected at the network interface.  
L Use caution when installing or modifying  
telephone lines.  
L Do not touch the plug with wet hands.  
L Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF (radio  
frequency) energy. (The unit operates in the  
frequency range of 2400 MHz to 2481 MHz,  
and the power output level can range from  
0.04 to 0.1 watts.) Do not use the unit in  
health care facilities if any regulations posted  
in the area instruct you not to do so. Hospitals  
or health care facilities may be using  
equipment that could be sensitive to external  
RF (radio frequency) energy.  
Battery  
To reduce the risk of fire or injury to persons,  
read and follow these instructions.  
L Use only the battery(ies) specified.  
For Fax Advantage assistance, call 1-800-435-7329.  
3
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Important Information  
L Do not dispose of the battery(ies) in a fire.  
They may explode. Check with local waste  
management codes for special disposal  
instructions.  
L Do not open or mutilate the battery(ies).  
Released electrolyte is corrosive and may  
cause burns or injury to the eyes or skin. The  
electrolyte may be toxic if swallowed.  
L Exercise care when handling the battery(ies).  
Do not allow conductive materials such as  
rings, bracelets or keys to touch the  
battery(ies), otherwise a short circuit may  
cause the battery(ies) and/or the conductive  
material to overheat and cause burns.  
L Charge the battery(ies) provided with or  
identified for use with this product only in  
accordance with the instructions and  
limitations specified in this manual.  
WARNING:  
L To prevent the risk of fire or electrical shock,  
do not expose this product to rain or any type  
of moisture.  
For Fax Advantage assistance, call 1-800-435-7329.  
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Important Information  
For BesPeormance  
2 Placing the unit in a HIGH and CENTRAL  
location with no obstructions such as walls.  
3 Raising the antenna vertically.  
For best performance  
Battery charge  
Note:  
L Place the handset on the cradle of the base  
unit for about 6 hours before initial use.  
L If you use the handset near a microwave  
oven which is being used, noise may be  
heard from the receiver or the speaker. Move  
away from the microwave oven and closer to  
the base unit.  
L If you use the handset near another cordless  
phone’s base unit, noise may be heard. Move  
away from the other cordless phone’s base  
unit and closer to your base unit.  
Environment  
L Keep the unit away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
L The unit should be kept free from dust, high  
temperature and vibration.  
L The unit should not be exposed to direct  
sunlight.  
L Do not place heavy objects on top of the unit.  
L When you leave the unit unused for a long  
period of time, unplug this unit from power  
outlet.  
L For details, see page 20.  
Operating distance and noise  
L The base unit and handset use radio waves  
to communicate with each other.  
L The unit should be kept away from heat  
sources such as heaters, kitchen stoves, etc.  
It should not be placed in rooms where the  
temperature is less than 5 °C (41 °F) or  
greater than 35 °C (95 °F) (base unit)/40 °C  
(104 °F) (handset). Damp basements should  
also be avoided.  
For maximum distance and noise-free  
operation, we recommend the following:  
2
1
L Operating near 2.4 GHz electrical appliances  
may cause interference. Move away from the  
electrical appliances.  
Recording paper  
L Store unused paper in the original packaging,  
in a cool and dry place. Not doing so may  
affect print quality.  
Routine care  
L Wipe the outer surface of the unit with a soft  
cloth. Do not use benzine, thinner, or any  
abrasive powder.  
3
1 Placing the unit away from electrical  
appliances such as a TV, personal computer  
or another cordless phone.  
For Fax Advantage assistance, call 1-800-435-7329.  
5
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1. Table of Contents  
Caller ID  
1. Introduction and  
3.12 Storing caller information into the  
Other Features  
Accessories  
Finding the Controls  
Installation (Base Unit)  
Installation (Handset)  
1.10 Battery replacement .........................17  
4. Fax  
Receiving Faxes  
OFF ..................................................51  
answer ON........................................52  
Connections and Setup  
Volume  
2.10 Adjusting base unit volume...............28  
Distinctive Ring  
single telephone line.........................55  
a single telephone line......................55  
2.11 Date and time...................................29  
Copying  
Greeting  
Automatic Dialing  
7.3 Listening to recorded messages using  
the handset (Remote operation).......61  
Memo Message  
book..................................................36  
3.5 Editing a stored item.........................37  
3.6 Erasing a stored item .......................38  
3.7 Copying phone book items from the  
base unit to the handset...................38  
7.4 Leaving a message for others or  
yourself.............................................62  
6
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Table of Contents  
Remote Operation  
Option  
8.4 Advanced features............................70  
8.5 Handset programming......................74  
9. Option  
Troubleshooting  
Jams  
10.5 Document jams – sending................91  
Cleaning  
10.6 Document feeder/scanner glass  
Printed Reports  
Specifications  
FCC and Other Information  
11.3 FCC and Other Information..............98  
Limited Warranty  
11.4 Limited Warranty ............................100  
Customer Services  
11.5 Customer Services directory..........102  
12.Index  
12.1 Index.............................................. 103  
7
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1. Introduction and Installation  
1
Inoduction and nstalation  
1.1 Included accessories  
No.  
1
Item  
Part number*1  
PQJA10075Z  
----------  
Quantity  
Notes  
Telephone line cord  
Cordless handset  
Battery cover  
Battery  
1
1
1
1
----------  
----------  
----------  
2
3
PQKK10141Z1  
HHR-P104  
4
To order a new battery, the part  
number is HHR-P104A. See  
page 9 for details.  
5
6
7
Belt clip  
PQKE10375Z3  
PFKS1088Y1  
----------  
1
1
1
----------  
----------  
Paper tray  
Ink film (10 meters long)  
prints about 30 letter-sized  
pages.*2  
8
9
j
Operating instructions  
Quick installation guide  
A4 paper guide  
PFQX2138Z  
PFKS1089Z1  
1
1
1
----------  
----------  
No need to install when using  
letter or legal paper.  
*1 Part numbers are subject to change without notice.  
*2 For replacement film, see page 9.  
1
2
3
4
9
5
6
7
8
j
No need to  
install when  
using letter or  
legal paper.  
L
Note:  
L If any items are missing or damaged, contact the place of purchase.  
L Save the original carton and packing materials for future shipping and transportation of the unit.  
For Fax Advantage assistance, call 1-800-435-7329.  
8
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1. Introduction and Installation  
Fnding he Controls  
1.2 Accessory information  
1.3 Description of base  
unit buttons  
Accessories for this unit can be ordered online,  
by fax, or by telephone.  
L Keep the front cover page open for button  
Please note that only orders for replacement film  
and battery can be accepted by fax and  
telephone.  
locations.  
A {MIC}  
Replacement film*1 (KX-FA92): 35 m (114')  
× 2 rolls (Each roll will print about 113 letter-  
sized pages.)  
L The built-in microphone.  
B {CALLER ID}  
L To use Caller ID features (page 41).  
Battery (HHR-P104A)  
C {LOCATOR/INTERCOM}  
L To page or locate the handset  
(page 45).  
Headset (KX-TCA60, KX-TCA86, KX-  
TCA88, KX-TCA88HA, KX-TCA91, KX-  
TCA92, KX-TCA98): Allows hands-free  
telephone conversations.  
L To transfer a call (page 45).  
D {RECORD}  
*1 To ensure the unit operates properly, we  
recommend the use of a Panasonic  
replacement film. The ink film is not  
reusable. Do not rewind and use the  
ink film again.  
L To record a greeting message (page 59).  
L To record a memo message (page 62).  
E {PLAY MESSAGES}  
L To play recorded messages (page 60).  
F {ERASE}  
To place an order online (for customers in  
the U.S.A. ONLY)  
Visit our web site:  
L To erase recorded messages (page 61).  
L To erase a recorded greeting message  
(page 59).  
http://www.panasonic.com/kx-fa92  
L For questions regarding online orders:  
Telephone: 1-866-888-2929  
G {AUTO ANSWER}  
L To turn the AUTO ANSWER setting  
ON/OFF (page 51, 52).  
H {TONE}  
L To change from pulse to tone temporarily  
during dialing when your line has rotary  
pulse services.  
To place an order by fax (replacement film  
and battery only)  
Fax: 1-800-237-9080  
I {COPY}  
Include:  
L To copy a document (page 57).  
your name, shipping address and telephone  
number  
credit card type, number, expiration date and  
your signature  
J {FAX/START}{SET}  
L To start sending or receiving a fax.  
L To store a setting during programming.  
part number and quantity  
K {STOP}  
L To stop an operation or programming.  
To place an order by telephone  
(replacement film and battery only)  
Telephone: 1-800-332-5368  
L {HELP}  
L To print helpful information for quick  
reference (page 27).  
M {MENU}  
L To initiate or exit programming (page 67).  
N {SLOW}  
L To slow down message playback (page  
60).  
O {VOLUME}{NAVIGATOR}  
L To adjust volume (page 28).  
L To search for a stored item (page 37, 49).  
P {QUICK}  
L To speed up message playback (page  
60).  
For Fax Advantage assistance, call 1-800-435-7329.  
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1. Introduction and Installation  
Q {SP-PHONE}  
L For speakerphone operation (page 33,  
1.4 Description of handset  
buttons  
34).  
R {MUTE}  
L To mute your voice to the other party  
during a conversation. Press this button  
again to resume the conversation.  
L Keep the front cover page open for button  
locations.  
A Soft keys  
S {FLASH/CALL WAIT}  
L Two soft keys are used to select functions  
displayed directly above each key.  
Functions displayed above the keys will  
change depending on the state of usage.  
Example:  
L To access special telephone services  
such as call waiting (page 40) or for  
transferring extension calls.  
L The flash time can be changed (feature  
#72 on page 73, or page 76).  
J
5
T {REDIAL/PAUSE}  
L To redial the last number dialed from the  
base unit (page 33).  
K
L
L To insert a pause during dialing.  
1
2
(VE)is displayed above the left soft key  
(1) and Muteis displayed above the right  
soft key (2).  
To select (VE)function, press the left soft  
key (1).  
To select Mutefunction, press the right soft  
key (2).  
L When a function does not appear above a  
soft key, the soft key has no function.  
B {TALK}  
L To make/answer calls (page 32, 34).  
C {SP-PHONE}  
L For speakerphone operation (page 32).  
D {TONE}  
L To change from pulse to tone temporarily  
during dialing when your line has rotary  
pulse services.  
E {HOLD/INTERCOM}  
L To put a call on hold (page 32).  
L To page the base unit (page 45).  
L To transfer a call (page 45).  
F {VOL.}, Navigator  
L To adjust volume (page 27).  
L To search for a stored item (page 36).  
G {OFF}  
L To hang up (page 32, 34).  
L To stop an operation or programming.  
H {MENU}  
L To initiate programming (page 74).  
I {FLASH/CALL WAIT}  
L To access special telephone services  
such as call waiting (page 40) or for  
transferring extension calls.  
For Fax Advantage assistance, call 1-800-435-7329.  
10  
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1. Introduction and Installation  
L The flash time can be changed (feature  
#72 on page 73, or page 76).  
J {REDIAL}  
L To redial one of the last 5 numbers dialed  
from the handset (page 32).  
Handset displayed items  
Displayed item  
J
Meaning  
Voice enhancer is ON.  
Battery strength  
5
For Fax Advantage assistance, call 1-800-435-7329.  
11  
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1. Introduction and Installation  
1.5.2 Handset  
1.5 Overview  
1
2
1.5.1 Base unit  
6
3
1
2 3 4 5 6 7 8  
4
5
1 Ringer/Message alert indicator  
2 Antenna  
3 Receiver  
4 Headset jack  
5 Microphone  
6 Speaker  
n
9 j  
l m  
k
1 CHARGE indicator  
2 Document guides  
3 Paper tray  
4 Metal recording paper guide  
5 Recording paper entrance  
6 Recording paper exit  
7 Tension plate  
8 Antenna  
9 Front cover  
j Document entrance  
k Document exit  
l Speaker  
m Green button (Back cover release button)  
n Back cover  
For Fax Advantage assistance, call 1-800-435-7329.  
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1. Introduction and Installation  
Insallaion (Base Uni
3 Open the back cover.  
1.6 Ink film  
The included film roll is a starter ink film.  
1.6.1 Installing the ink film  
Important:  
L Remove all the blue shipping tape from  
the unit before installation.  
1 Open the front cover by pulling up the center  
part.  
4 Insert the front ink film roll by inserting its  
blue gear into the left slot of the unit (1).  
Insert the rear ink film roll by inserting its  
white gear into the left slot of the unit (2).  
L The ink film is safe to touch and will not  
rub off on your hands like carbon paper.  
L Make sure the blue gear (1) and white  
gear (2) are installed as shown.  
2 Release the back cover by pushing the green  
button (1).  
L You can also release the back cover by  
pushing in the green lever (2).  
2
1
1
2
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1. Introduction and Installation  
5 Turn the gear of the blue core (1) in the  
direction of the arrow until the ink film is tight  
(2).  
Incorrect  
The ink film is not wrapped  
around the blue core.  
Slack/Crease  
1
Reverse  
6 Close the back cover securely by pushing  
down on the notched area at both ends (1).  
2
7 Close the front cover securely.  
L Make sure that the ink film is wrapped  
around the blue core (3) at least once.  
Correct  
1 turn  
Tight  
3
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1. Introduction and Installation  
1.6.2 Replacing the ink film  
To ensure that the unit operates properly, we  
recommend the use of Panasonic replacement  
film. See page 9 for accessory information.  
L We cannot be responsible for any damage to  
the unit or degradation of print quality which  
may occur from the use of non-Panasonic  
replacement film.  
1.7 Paper tray  
Insert the tabs on the paper tray (1) into the  
slots on the back of the unit (2).  
1
1 Open the covers (see steps 1 to 3 on page  
13).  
2 Remove the used core (1) and used ink film  
(2).  
1
2
2
To use A4 size paper  
Insert the tab on the A4 paper guide (1) into the  
slot on the paper tray (2) and push the guide  
until it clicks into place. Attach the paper tray to  
the back of the unit.  
3 Remove the stoppers (1) and tags (2) from  
the new ink film (3).  
2
1
1
3
1
2
4 Insert the ink film and close the covers (see  
steps 4 to 7 on page 13).  
Note:  
L When you use letter or legal paper, you do  
not need to install the A4 paper guide.  
L Change the recording paper size to A4”  
(feature #16 on page 70).  
For Fax Advantage assistance, call 1-800-435-7329.  
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1. Introduction and Installation  
3 Insert the paper, print-side down (1).  
1.8 Recording paper  
The unit can hold:  
Up to 30 sheets of 60 g/m2 to 80 g/m2 (16 lb.  
to 21 lb.) paper.  
1
Up to 20 sheets of 90 g/m2 (24 lb.) paper.  
No more than 20 sheets of legal paper.  
Please refer to page 97 for information on  
recording paper.  
For superior results, we recommend  
Hammermill® Jet Print paper.  
1 Pull the tension plate forward (1).  
4 Push the tension plate back (1).  
1
1
2 Fan the paper to prevent paper jams.  
L If the paper is not inserted correctly,  
readjust the paper, or the paper may jam.  
Correct  
Incorrect  
Installation (Handset)  
For Fax Advantage assistance, call 1-800-435-7329.  
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1. Introduction and Installation  
1.9 Battery installation  
1.10 Battery replacement  
If battery performance diminishes, make sure  
you have cleaned the charge contacts and fully  
charged the battery. After recharging if  
Recharge batteryis displayed and/or  
68879 continues to flash, or Charge for 6h”  
and 68889 are displayed, the battery needs to be  
replaced.  
1 Insert the battery (1), and press it down until  
it snaps into the compartment.  
1
Please use only Panasonic battery. See page  
9 for accessory information.  
L Only use rechargeable battery. If you  
install non-rechargeable battery and start  
charging them, the battery may leak  
electrolyte.  
2 Close the battery cover.  
1 Press the notch on the battery cover firmly,  
and slide the cover.  
2 Replace the old battery with a new one, and  
close the cover (see the battery installation  
procedure on page 17).  
Attention:  
A nickel metal hydride battery that is recyclable  
powers the product you have purchased.  
Please call 1-800-8-BATTERY for information on  
how to recycle this battery.  
For Fax Advantage assistance, call 1-800-435-7329.  
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1. Introduction and Installation  
1.11 Belt clip  
1.12 Headset (optional)  
You can hang the handset on your belt or pocket  
using the included belt clip.  
Connecting an optional headset to the handset  
allows hands-free phone conversations. Please  
use only a Panasonic headset. See page 9 for  
accessory information.  
To attach the belt clip  
To connect an optional headset to the  
handset  
To remove the belt clip  
Pull the left edge in the direction of the arrow.  
L Model shown is KX-TCA88.  
To switch to the speakerphone while using  
the headset:  
Press {SP-PHONE}. To return to the  
headset, press {TALK}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
2CFoPonrenFpeacxiaoAnodsvnandaSgetauspsisancecal1-800-4357329.  
is provided from your service company. Please  
attach the filter (1) to the telephone line cord of  
the fax machine.  
2.1 Connections  
Caution:  
L When you operate this product, the power  
outlet should be near the product and  
easily accessible.  
2.1.1 Base unit  
1
1 Telephone line cord  
L Connect to a single telephone line jack  
(RJ11).  
2 Power cord  
L Connect to the power outlet  
(120 V, 60 Hz).  
2
1
3
Note:  
L To avoid malfunction, do not position the fax  
machine near appliances such as TVs or  
speakers which generate an intense  
magnetic field.  
L If any other device is connected to the same  
telephone line, this unit may disturb the  
network condition of the device.  
Using surge protectors  
L The warranty does not cover damage due to  
power line surges or lightning. For additional  
protection, we recommend the use of a surge  
protector (3).  
If you use this unit with a computer or  
subscribe to an xDSL service  
Fax transmission/reception may be disturbed,  
noise interference may be heard during  
telephone conversation, or Caller ID (page 39)  
may not function properly. A filter to prevent this  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
it should last up to about 11 days while not  
in use (off the base unit).  
2.2 Battery charge  
Note:  
Place the handset on the cradle of the base unit  
for about 6 hours before initial use.  
L The unit will beep once, the [CHARGE]  
indicator (1) will light, and Chargingwill  
be displayed.  
L Battery power is consumed whenever the  
handset is off the base unit, even when the  
handset is not in use. The longer you leave  
the handset off the base unit, the time you  
can actually talk on the handset will be  
shortened. Actual battery performance  
depends on a combination of how often the  
handset is in use (in conversation) and how  
often it is not in use (off the base unit).  
L Once the battery is fully charged, you do not  
have to place the handset on the cradle of the  
base unit until Recharge batteryis  
displayed and/or 68879 flashes. This will  
maximize the battery life.  
L When the battery is fully charged, Charge  
completedwill be displayed.  
1
Recharge  
2
Recharge the battery when:  
Recharge batteryis shown and/or  
68879 flashes on the handset display.  
the handset beeps intermittently while it is in  
use.  
3
L Recharge the handset battery for more than  
15 minutes, or the display will continue  
showing the indication.  
L If the battery has been discharged, the  
handset will display Charge for 6hand  
68889 when you place the handset on the  
cradle of the base unit. The handset will not  
work unless the battery is charged. Continue  
charging.  
Note:  
L To ensure the battery charges properly,  
clean the handset charge contacts (2)  
and the charger charge contacts (3) with  
a soft, dry cloth once a month. Clean more  
often if the unit is subject to grease, dust  
or high humidity.  
L The battery cannot be overcharged.  
Battery strength  
You can confirm the battery strength on the  
handset display.  
Battery icons  
67779  
Battery strength  
Fully charged  
Medium  
68779  
68879  
Low  
L When flashing:  
Needs to be charged  
68889  
Discharged  
Battery life  
L After your Panasonic battery is fully charged,  
you can expect the following performance:  
it should last up to 5 hours while in use (in  
conversation).  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
2.3 Selecting the way to  
use your fax machine  
Depending on your situation, you can select the  
way you prefer to use your fax machine in Quick  
Setup feature #00.  
You can print out the Quick Setup Guide as a  
reference.  
Case 1: TAM/FAX (Telephone Answering  
Machine/Fax) (page 22)  
Case 2: Distinctive Ring (1 phone line with 2  
or more phone numbers) (page 23)  
Case 3: TEL ONLY (page 24)  
Case 4: FAX ONLY (page 26)  
{STOP}  
{SET}  
{MENU}  
1 Press {MENU}.  
2 Press {#}, then {0}{0}.  
QUICK SETUP  
PRESS SET  
3 Press {SET}.  
PRINT SETUP?  
YES:SET/NO:STOP  
4 Press {SET} again to print the Quick Setup  
Guide.  
L If you do not wish to print it, press  
{STOP}.  
5 Press {1} to {4} to display the desired  
setting.  
6 Press {SET}.  
7 Press {MENU}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
the automatic answer feature on this unit to  
OFF.  
2.4 Case 1: TAM/FAX  
(Telephone Answering  
Machine/Fax)  
L Do not subscribe to voice mail service as it  
may disturb fax reception. If you do subscribe  
to a voice mail service, call Panasonic Fax  
Advantage assistance at 1-800-435-7329 for  
more information.  
2.4.1 Your situation  
You wish to answer phone calls using the  
telephone answering machine and receive faxes  
automatically.  
2.4.3 How phone calls and faxes  
are received  
When receiving calls, the unit works as a fax and  
answering machine.  
2.4.2 How to setup  
L If the call is a phone call, the fax machine will  
record the callers message automatically.  
If a fax calling tone is detected, the fax  
machine will receive the fax automatically.  
AUTO ANSWER  
{STOP}  
{SET}  
{MENU}  
1 Press {MENU}.  
2 Press {#}, then {0}{0}.  
QUICK SETUP  
PRESS SET  
3 Press {SET}.  
PRINT SETUP?  
YES:SET/NO:STOP  
4 Press {SET} again to print the Quick Setup  
Guide.  
L If you do not wish to print it, press  
{STOP}.  
5 Press {1}.  
SELECT A SETUP  
=TAM/FAX  
[ ]  
6 Press {SET}.  
L The {AUTO ANSWER} indicator turns  
ON.  
7 Press {MENU}.  
Note:  
L You can change the ring setting in TAM/FAX  
mode (feature #06 on page 69, or page 77).  
L Do not connect an answering machine to the  
same telephone line. If one is connected, set  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
L The {AUTO ANSWER} indicator turns  
ON.  
2.5 Case 2: Distinctive  
Ring (1 phone line with 2  
or more phone numbers)  
8 Press {MENU}.  
Note:  
L You can change the ring setting in TAM/FAX  
mode (feature #06 on page 69, or page 77).  
2.5.1 Your situation  
2.5.3 How phone calls and faxes  
are received  
You wish to use this unit to receive faxes using  
one phone number and to handle phone calls  
using another phone number. You must get an  
additional phone number by subscribing to your  
telephone companys Distinctive Ring service.  
L Distinctive Ring service may be called Identa  
Ring service. The name of the service  
If the number assigned for phone calls is called,  
the fax machine will ring and record a voice  
message automatically.  
If the number assigned for fax is called, the fax  
machine will ring and start fax reception  
automatically.  
depends on the telephone company.  
2.5.2 How to setup  
If you subscribe to three or more phone  
numbers on a single telephone line  
Each phone number will be assigned a different  
ring pattern by the phone company.  
AUTO ANSWER  
To use one number for fax, program the ring  
pattern assigned for fax (feature #32 on page 56)  
by referring to the ring pattern table (page 55).  
{STOP}  
{SET}  
{MENU}  
1 Subscribe to Distinctive Ring service with  
your local telephone company to get a new  
phone number.  
2 Press {MENU}.  
3 Press {#}, then {0}{0}.  
QUICK SETUP  
PRESS SET  
4 Press {SET}.  
PRINT SETUP?  
YES:SET/NO:STOP  
5 Press {SET} again to print the Quick Setup  
Guide.  
L If you do not wish to print it, press  
{STOP}.  
6 Press {2}.  
SELECT A SETUP  
=DIST. RING [ ]  
7 Press {SET}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
L The {AUTO ANSWER} indicator turns  
OFF.  
2.6 Case 3: TEL ONLY  
7 Press {MENU}.  
2.6.1 Your situation  
2.6.3 How to receive phone calls  
and faxes  
You have to answer all calls manually.  
You can receive a fax with the base unit, handset  
or an extension telephone.  
You wish to use the fax machine and an  
extension telephone in a different room. Most  
incoming calls are phone calls and the fax  
machine is seldom used for fax reception.  
2.6.2 How to setup  
With the base unit  
AUTO ANSWER  
1. Press {SP-PHONE} to answer the call.  
2. When:  
document reception is required,  
a fax calling tone (slow beep) is heard, or  
no sound is heard,  
press {FAX/START}.  
L The fax machine will start fax reception.  
With the handset  
{FAX/START} {MENU}  
{SET}  
{SP-PHONE}  
1. Lift the handset and press {TALK} or {SP-  
{STOP}  
PHONE} to answer the call.  
2. When:  
document reception is required,  
a fax calling tone (slow beep) is heard, or  
no sound is heard,  
press {*}{#}{9} (default fax activation  
code) firmly.  
L The fax machine will start fax reception.  
L You can also press {FAX/START} on the  
base unit.  
{TALK}  
{SP-PHONE}  
Note:  
L To receive fax documents using the handset,  
make sure remote fax activation is turned ON  
(feature #41 on page 72) beforehand. The  
default setting is ON.  
1 Press {MENU}.  
2 Press {#}, then {0}{0}.  
QUICK SETUP  
PRESS SET  
With an extension telephone  
If you have another telephone connected to the  
same line (extension telephone), you can use  
the extension telephone to receive faxes.  
3 Press {SET}.  
PRINT SETUP?  
YES:SET/NO:STOP  
1. When the extension telephone rings, lift the  
handset of the extension telephone.  
4 Press {SET} again to print the Quick Setup  
2. When:  
Guide.  
document reception is required,  
a fax calling tone (slow beep) is heard, or  
no sound is heard,  
L If you do not wish to print it, press  
{STOP}.  
5 Press {3}.  
press {*}{#}{9} (default fax activation  
code) firmly.  
L The fax machine will start fax reception.  
SELECT A SETUP  
=TEL ONLY  
[ ]  
3. Replace the handset.  
6 Press {SET}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
Note:  
L To receive fax documents using the  
extension telephone, make sure remote fax  
activation is turned ON (feature #41 on page  
72) beforehand. The default setting is ON.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
2.7 Case 4: FAX ONLY  
2.7.1 Your situation  
You wish to use the fax machine only for fax  
reception/transmission.  
2.7.2 How to setup  
AUTO ANSWER  
{STOP}  
{SET}  
{MENU}  
1 Press {MENU}.  
2 Press {#}, then {0}{0}.  
QUICK SETUP  
PRESS SET  
3 Press {SET}  
PRINT SETUP?  
YES:SET/NO:STOP  
4 Press {SET} again to print the Quick Setup  
Guide.  
L If you do not wish to print it, press  
{STOP}.  
5 Press {4}.  
SELECT A SETUP  
=FAX ONLY  
[ ]  
6 Press {SET}.  
L The {AUTO ANSWER} indicator turns  
ON.  
7 Press {MENU}.  
Note:  
L You can change the ring setting in feature  
#06 (page 69).  
2.7.3 How faxes are received  
Leave {AUTO ANSWER} turned ON. When the  
other party sends a fax, the fax machine will  
receive it automatically.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
Help Button  
Vo lu me  
2.8 Base unit help function  
2.9 Adjusting handset  
volume  
The unit contains helpful information which can  
be printed for quick reference.  
SEND GUIDE:  
How to send faxes. (The information is  
announced by a voice guide and is not printed  
out.)  
1
BASIC SETTINGS:  
How to set the date, time, your logo and fax  
number.  
{TALK}  
{OFF}  
{e}{v}  
{SP-PHONE}  
FEATURE LIST:  
{MENU}  
How to program the features.  
{HOLD/  
INTERCOM}  
TAM OPERATION:  
How to use the telephone answering machine.  
FAX SND/RCV:  
Help with problems sending/receiving faxes.  
Ringer volume  
4 levels (high/medium/low/off) are available.  
COPIER:  
How to use the copier function.  
1. Press {MENU}.  
2. Press {1}{1}.  
Q and A:  
Frequently asked questions and answers.  
L Ringer volumewill be displayed.  
3. Press {0} to {3} to select the desired volume.  
ERRORS:  
4. Press {Save} (soft key 1).  
Explanation of error messages shown on the  
display.  
To turn the ringer OFF  
REPORTS:  
List of available reports.  
Press {0} to display Offin step 3.  
L The handset will display Ringer off”  
while not in use.  
L The handset will not ring for outside calls.  
The handset will ring at the low level for  
intercom calls.  
CALLER ID:  
How to use the Caller ID features.  
L If the handset is off the base unit, when there  
are missed calls or new messages (page 61),  
Ringer offis not displayed.  
L To turn the ringer back ON, press {1}, {2} or  
{3} in step 3.  
To turn the ringer OFF temporary  
While the handset is ringing for an outside call,  
you can turn the ringer OFF temporarily by  
pressing {OFF}. The handset will ring the next  
time a call is received.  
{SET}  
{<}{>}  
{HELP}  
1 Press {HELP}.  
2 Press {<} or {>} repeatedly to display the  
Ringer tone  
desired item.  
L You can select the handset ringer tone from  
one of 7 patterns for outside calls (page 76).  
3 Press {SET}.  
L The selected item will be printed.  
Handset receiver volume  
3 levels (high/medium/low) are available.  
While using {TALK} or {HOLD/INTERCOM},  
press {v} or {e}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
Speaker volume  
6 levels (high to low) are available.  
While using {SP-PHONE}, press {v} or {e}.  
2.10 Adjusting base unit  
volume  
{SET}  
{A}{B}  
Ringer volume  
4 levels (high/medium/low/off) are available.  
While the unit is idle, press {A} or {B}.  
L If any documents are in the document  
entrance, you cannot adjust the volume.  
Confirm that there are no documents in the  
entrance.  
To turn the ringer OFF  
1. Press {B} repeatedly to display RINGER  
OFF= OK?.  
2. Press {SET}.  
L The base unit will not ring for outside calls.  
The base unit will ring at the low level for  
intercom calls.  
L To turn the ringer back ON, press {A}.  
Ringer tone  
L You can select one of three ringer patterns for  
outside calls (feature #17 on page 70).  
Speaker volume  
8 levels (high to low) are available.  
While using the speakerphone, press {A} or  
{B}.  
Fax voice guidance volume  
9 levels (high to off) are available.  
While listening to fax voice guidance, press  
{A} or {B}.  
Answering machine volume  
9 levels (high to off) are available.  
While listening to recorded messages, press  
{A} or {B}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
Iniial Programming  
send according to your units date and time  
setting.  
2.11 Date and time  
L The accuracy of the clock is approximately  
60 seconds a month.  
To correct a mistake  
Press {<} or {>} to move the cursor to the  
incorrect number, and make the correction.  
If you have subscribed to a Caller ID  
service  
The date and time will be automatically set  
according to the received caller information.  
L If the time has not previously been set, Caller  
ID will not adjust the clock.  
{SET}  
{<}{>}  
{MENU}  
1 Press {MENU}.  
SYSTEM SETUP  
PRESS NAVI.[( )]  
2 Press {#}, then {0}{1}.  
SET DATE & TIME  
PRESS SET  
3 Press {SET}.  
L The cursor (|) will appear on the display.  
M:|01/D:01/Y:05  
TIME: 12:00AM  
4 Enter the current month/date/year by  
selecting 2 digits for each.  
Example: August 10, 2005  
Press {0}{8} {1}{0} {0}{5}.  
M:08/D:10/Y:05  
TIME: |12:00AM  
5 Enter the current hour/minute by selecting 2  
digits for each. Press {*} to select AMor  
PM.  
Example: 10:15 PM (12 hour clock entry)  
1. Press {1}{0} {1}{5}.  
M:|08/D:10/Y:05  
TIME: 10:15AM  
2. Press {*} repeatedly to display PM.  
M:|08/D:10/Y:05  
TIME: 10:15PM  
6 Press {SET}.  
L If 3 beeps sound, the setting is not  
correct. Start again from step 4.  
SETUP ITEM [ ]  
7 Press {MENU} to exit.  
Note:  
L The other partys fax machine will print the  
date and time on the top of each page you  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
Keypad  
{7}  
Characters  
2.12 Your logo  
p
t
q
u
x
r
s
T
z
P
U
Q
V
R
8
S
Z
7
9
The logo can be your name or the name of your  
company.  
{8}  
v
y
{9}  
w
0
W X  
Y
{0}  
(Space)  
{STOP}  
To delete a digit  
Note:  
L To enter another character that is located on  
the same dial key, press {>} to move the  
cursor to the next space.  
{STOP} {MENU}  
To enter your logo  
Example: BILL”  
{SET}  
{<}{>}{A}{B}  
1. Press {2} 5 times.  
1 Press {MENU}.  
LOGO=|B  
SYSTEM SETUP  
PRESS NAVI.[( )]  
2. Press {4} 6 times.  
2 Press {#}, then {0}{2}.  
YOUR LOGO  
LOGO=B|I  
PRESS SET  
3. Press {5} 6 times.  
3 Press {SET}.  
LOGO=BI|L  
L The cursor (|) will appear on the display.  
LOGO=|  
4. Press {>} to move the cursor to the next  
space and press {5} 6 times.  
4 Enter your logo, up to 30 characters. See the  
LOGO=BIL|L  
following character table for details.  
5 Press {SET}.  
To correct a mistake  
SETUP ITEM [ ]  
Press {<} or {>} to move the cursor to the  
incorrect character, and make the correction.  
6 Press {MENU} to exit.  
To delete a character  
Note:  
Press {<} or {>} to move the cursor to the  
character you want to delete and press {STOP}.  
L To erase all of the characters, press and hold  
{STOP}.  
L Your logo will be printed on the top of each  
page sent from your unit.  
To select characters with the dial keypad  
Keypad  
Characters  
To select characters using {A} or {B}  
Instead of pressing the dial keys, you can select  
characters using {A} or {B}.  
{1}  
#
/
&
1
b
e
h
k
(
)
@
,
.
1. Press {B} repeatedly to display the desired  
character. Characters will be displayed in the  
following order:  
{2}  
{3}  
{4}  
{5}  
{6}  
a
d
g
j
c
f
A
D
G
J
B
E
H
K
C
F
I
2
3
4
5
6
1 Lowercase letters  
2 Number  
3 Symbol  
4 Uppercase letters  
L If you press {A}, the order will be  
reversed.  
i
l
L
O
m n  
o
M N  
For Fax Advantage assistance, call 1-800-435-7329.  
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2. Preparation  
2. Press {>} to insert the character.  
3. Return to step 1 to enter the next character.  
2.13 Your fax number  
{STOP}  
{<}{>}  
{SET} {MENU} {FLASH/CALL WAIT}  
1 Press {MENU}.  
SYSTEM SETUP  
PRESS NAVI.[( )]  
2 Press {#}, then {0}{3}.  
YOUR FAX NO.  
PRESS SET  
3 Press {SET}.  
L The cursor (|) will appear on the display.  
NO.=|  
4 Enter your fax number, up to 20 digits.  
Example: NO.=1234567|  
5 Press {SET}.  
SETUP ITEM [ ]  
6 Press {MENU} to exit.  
Note:  
L Your fax number will be printed on the top of  
each page sent from your unit.  
L The {*} button enters a +and the {#}  
button enters a space.  
Example: +234 5678  
Press {*}{2}{3}{4}{#}{5}{6}{7}{8}.  
L To enter a hyphen in a telephone number,  
press {FLASH/CALL WAIT}.  
To correct a mistake  
Press {<} or {>} to move the cursor to the  
incorrect number, and make the correction.  
To delete a number  
Press {<} or {>} to move the cursor to the  
number you want to delete and press {STOP}.  
L To erase all of the numbers, press and hold  
{STOP}.  
For Fax Advantage assistance, call 1-800-435-7329.  
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3. Telephone  
3MTaeklienpgh  
a
o
n
neAnswering Cals  
d
Making hands-free phone calls  
1. Lift the handset and press {SP-PHONE}.  
2. Dial the telephone number.  
3.1 Making phone calls  
3.1.1 With the handset  
3. When the other party answers, talk into the  
microphone (2).  
3
4. When finished talking, press {OFF} or place  
the handset on the base unit.  
1
Speakerphone operation  
{TALK}  
{OFF}  
L Adjust the handset speakerphone volume  
using {v} or {e}.  
L Talk alternately with the caller in a quiet  
room.  
L If the other party has difficulty hearing you,  
press {v} to decrease the speaker  
volume.  
{e}{v}  
{MENU}  
{SP-PHONE}  
{REDIAL}  
2
{HOLD/  
INTERCOM}  
L While talking using {TALK}, you can  
switch to a hands-free phone conversation  
by pressing {SP-PHONE}. To switch back,  
press {TALK}.  
1 Lift the handset and press {TALK}.  
2 Dial the telephone number.  
3 When finished talking, press {OFF} or place  
the handset on the base unit.  
To put a call on hold  
To mute your conversation  
Press {HOLD/INTERCOM}.  
L Holdwill be displayed.  
During a call, you can mute your unit so the other  
party cannot listen to you. When the call is  
muted, you will be able to hear the other party.  
Press {Mute} (soft key 1).  
L Mutewill flash.  
L To release the mute, press {Mute} (soft key  
1).  
L You can search a caller information or the  
phone book while a call is on hold. To exit the  
list, press {OFF}. The call will remain on  
hold.  
L To release the hold, press {TALK} or {SP-  
PHONE} on the handset or {SP-PHONE} on  
the base unit.  
L If you do not press a button for more than 6  
minutes, Ringer/Message alert indicator (3)  
will flash and beeps will sound every 30  
seconds. After 4 additional minutes on hold,  
the call will be disconnected.  
L When you switch between the receiver and  
speaker, the mute will be released.  
Voice enhancer feature  
This feature clarifies the voice of the person you  
are talking to, reproducing a more natural-  
sounding voice that is easier to hear and  
understand.  
Press the soft key {(VE)} (soft key 1) during a  
conversation to turn this feature ON.  
L Jwill be displayed.  
L To turn this feature OFF, press {(VE)} (soft  
key 1).  
L The selected setting will be valid for the next  
call.  
To redial the last number dialed from the  
handset  
Press {TALK} or {SP-PHONE}, then press  
{REDIAL}.  
To redial using the redial list (Memory  
redial)  
The last 5 phone numbers dialed from the  
You can also turn this feature ON when the  
handset is not in use.  
handset are stored in the redial list.  
1. Press {REDIAL}.  
1. Press {MENU}.  
L The last number dialed will be displayed.  
2. Press {5}.  
2. Press {v} or {e} repeatedly to select the  
desired number.  
L Voice enhancerwill be displayed.  
3. Press {1} to select On.  
4. Press {Save} (soft key 1).  
5. Press {OFF}.  
L You can also scroll through the list by  
pressing {REDIAL} repeatedly.  
32  
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3. Telephone  
L To delete the displayed number, press  
{Erase} (soft key 1).  
L To exit the list, press {OFF}.  
To mute your conversation  
During a call, you can mute your unit so the other  
party cannot listen to you. When the call is  
muted, you will be able to hear the other party.  
Press {MUTE}.  
L SP-PHONE MUTEwill be displayed.  
L To release the mute, press {MUTE}.  
3. Press {TALK} or {SP-PHONE}.  
3.1.2 With the base unit  
{A}{B}  
{MIC}  
{SP-PHONE}  
{MUTE}  
{REDIAL/PAUSE}  
1 Press {SP-PHONE}.  
2 Dial the telephone number.  
L When the other party answers, talk into  
{MIC}.  
3 When finished talking, press {SP-PHONE}.  
Speakerphone operation  
L Adjust the base unit speaker volume using  
{A} or {B}.  
L Talk alternately with the caller in a quiet  
room.  
Note:  
L To switch to the handset while using the base  
unit speakerphone:  
If the handset is off the base unit, press  
{TALK} or {SP-PHONE}.  
If on the base unit, just lift up.  
To redial the last number dialed from the  
base unit  
Press {SP-PHONE}, then press  
{REDIAL/PAUSE}.  
33  
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3. Telephone  
3.2.2 With the base unit  
3.2 Answering phone calls  
3.2.1 With the handset  
{e}{v}  
{TALK}  
{SP-PHONE}  
{OFF}  
1 Lift the handset and press {TALK} or {SP-  
PHONE}.  
{MIC}  
{SP-PHONE}  
L You can also answer a call by pressing  
any button except {v}, {e} or {OFF}  
(Any key talk feature).  
1 Press {SP-PHONE} and talk into {MIC}.  
2 When finished talking, press {SP-PHONE}.  
2 When finished talking, press {OFF} or place  
the handset on the base unit.  
Automatic Dialing  
Auto talk feature (Handset)  
This feature allows you to answer a call by simply  
lifting the handset off the base unit, without  
pressing {TALK} or {SP-PHONE}. The default  
setting is OFF. To activate this feature, see page  
76.  
34  
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3. Telephone  
Keypad  
{4}  
Characters  
3.3 Storing names and  
telephone numbers into  
the phone book  
g
j
h
k
i
G H I  
4
5
{5}  
l
J
K
L
{6}  
m n  
o
r
M N O 6  
For rapid access to frequently dialed numbers,  
the base unit and handset provide the phone  
book (50 items each).  
{7}  
p
t
q
u
s
T
z
P
Q R S  
7
9
{8}  
v
y
U V  
W X  
8
L Items stored in the phone book can be copied  
from the base unit to the handset (page 38).  
{9}  
w x  
Y
Z
{0}  
0
(Space)  
3.3.1 With the handset  
{<}  
To delete a digit.  
(soft key 1)  
Note:  
L To enter another character that is located on  
the same dial key, press {>} (soft key 1) to  
move the cursor to the next space.  
1
{v}  
To delete a character/number  
{OFF}  
Press {<} (soft key 1).  
L To erase all of the characters/numbers, press  
and hold {<} (soft key 1).  
3.3.2 With the base unit  
Make sure the handset and base unit are not  
being used.  
L You can also send faxes using the phone  
book (page 49).  
1 Press {Phone book} (soft key 1).  
L The display shows the number of items in  
the phone book.  
2 Press {Add} (soft key 1).  
3 Enter the name, up to 16 characters. See the  
following character table for details.  
4 Press {v}.  
5 Enter the telephone number, up to 32 digits.  
{STOP}  
{SET} {MENU}  
{<}{>}  
L To enter a pause, press {P} (soft key 1).  
6 Press {v}.  
1 Press{MENU}repeatedlytodisplayPHONE  
7 Press {Save} (soft key 1).  
BOOK SET.  
L To program other items, repeat steps 2 to  
2 Press {*}.  
7.  
L The display shows the number of items in  
the phone book for a few seconds.  
8 Press {OFF}.  
3 Enter the name, up to 16 characters. (see  
To select characters with the dial keypad  
page 30 for instructions).  
Keypad  
Characters  
{1}  
#
/
& ’  
(
)
@
,
.
5 Enter the telephone number, up to 32 digits.  
1
6 Press {SET}.  
L To program other items, repeat steps 3 to  
{2}  
a
d
b
e
c
A
B
C 2  
6.  
{3}  
f
D E  
F
3
7 Press {MENU}.  
35  
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3. Telephone  
Helpful hints:  
L For your convenience, HELP-FAX (1-800-  
435-7329) has been stored in the base unit  
phone book. If you cannot solve a problem,  
call this number from the base unit (page 37).  
If not needed, you can erase it (page 38).  
L You can confirm the stored items by printing  
the telephone number list (page 95).  
3.4 Making a phone call  
using the phone book  
Before using this feature, store the desired  
names and telephone numbers in the phone  
book (page 35).  
L Keep the front cover page open for button  
locations.  
To correct a mistake  
Press {<} or {>} to move the cursor to the  
incorrect character/number, and then make the  
correction.  
3.4.1 With the handset  
Make sure the handset is not being used.  
1 Press {Phone book} (soft key).  
To delete a character/number  
2 Press {Search} (soft key).  
Press {<} or {>} to move the cursor to the  
character/number you want to delete, and press  
{STOP}.  
L To erase all of the characters/numbers, press  
and hold {STOP}.  
3 Press {v} or {e} repeatedly to display the  
desired item.  
L To exit the phone book, press {OFF}.  
4 Press {TALK} or {SP-PHONE}.  
L The unit will start dialing automatically.  
To search for a name by initial  
Example: LISA”  
1. Press {Phone book} (soft key).  
2. Press {Search} (soft key).  
3. Press {5} repeatedly to display any name  
with the initial L(see the character table,  
page 35).  
L To search for symbols, press {1}.  
4. Press {v} repeatedly to display LISA.  
L To stop the search, press {OFF}.  
L To dial the displayed number, press  
{TALK} or {SP-PHONE}.  
Chain dial feature  
You can dial a combination of phone book items  
during the same call. This feature is useful if for  
example, you want to dial a number, then enter a  
PIN. All items must be stored in the phone book  
beforehand (page 35).  
1. During a phone call, press {MENU}.  
2. Press {v} or {e} repeatedly to display the  
desired item.  
L To search for a name by initial, see page  
36.  
3. Press {Call} (soft key).  
L The unit will start dialing automatically.  
L If required, repeat steps 1 to 3 for any  
remaining numbers.  
Note:  
L If you have rotary or pulse service, you need  
to press {*} before pressing {MENU} in  
36  
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3. Telephone  
step 1 to change the dialing mode  
temporarily to tone.  
3.5 Editing a stored item  
L To prevent misdialing, we recommend you  
add pauses where needed when storing  
numbers. For example, add pauses after a  
telephone number when storing in the phone  
book (page 35) if a PIN number is to be dialed  
after it.  
L Keep the front cover page open for button  
locations.  
3.5.1 With the handset  
Make sure the handset is not being used.  
1 Press {Phone book} (soft key).  
3.4.2 With the base unit  
2 Press {Search} (soft key).  
1 Press {>}.  
3 Press {v} or {e} repeatedly to display the  
2 Press {A} or {B} repeatedly to display the  
desired item.  
desired item.  
4 Press {Edit} (soft key).  
L If you do not need to edit the name, skip  
to step 6.  
3 Press {SP-PHONE}.  
L The unit will start dialing automatically.  
To search for a name by initial  
Example: LISA”  
5 Edit the name. For further details, see the  
storing procedure on page 35.  
1. Press {>}.  
6 Press {v}.  
2. Press {A} or {B} to initiate the phone book.  
number, skip to step 8.  
3. Press {5} repeatedly to display any name  
with the initial L(see the character table,  
page 30).  
7 Edit the telephone number. For further  
details, see the storing procedure on page  
35.  
L To search for symbols, press {1}.  
4. Press {B} repeatedly to display LISA.  
L To stop the search, press {STOP}.  
L To dial the displayed number, press {SP-  
PHONE}.  
8 Press {v}.  
9 Press {Save} (soft key).  
10 Press {OFF}.  
3.5.2 With the base unit  
1 Press {>}.  
2 Press {A} or {B} repeatedly to display the  
desired item.  
3 Press {MENU}.  
4 Press {*}.  
L If you do not need to edit the name, skip  
to step 6.  
5 Edit the name. For further details, see the  
storing procedure on page 35.  
6 Press {SET}.  
number, skip to step 8.  
7 Edit the telephone number. For further  
details, see the storing procedure on page  
35.  
8 Press {SET}.  
9 Press {STOP}.  
37  
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3. Telephone  
3.6 Erasing a stored item  
3.7 Copying phone book  
items from the base unit to  
the handset  
L Keep the front cover page open for button  
locations.  
3.6.1 With the handset  
Make sure the handset is not being used.  
You can copy one or all of the phone book items  
from the base unit to the handset. The handset  
will save the items in its phone book.  
L Keep the front cover page open for button  
locations.  
1 Press {Phone book} (soft key).  
2 Press {Search} (soft key).  
3 Press {v} or {e} repeatedly to display the  
Important:  
desired item.  
L Make sure the base unit and the handset  
are not being used when copying phone  
book items.  
4 Press {Erase} (soft key).  
5 Press {Yes} (soft key).  
L If an outside call is received during the  
phone book copy, copying will be  
stopped. You will need to copy the item(s)  
later.  
L To cancel erasing, press {No} (soft key).  
L To erase other items, repeat steps 3 to 5.  
6 Press {OFF}.  
3.7.1 Copying one phone book  
item  
3.6.2 With the base unit  
1 Press {>}.  
1 Press {MENU}.  
2 Press {A} or {B} repeatedly to display the  
2 Press {#}, then {5}{9}.  
3 Press {1} to display 1 ITEM.  
desired item.  
3 Press {MENU}.  
4 Press {#}.  
L To cancel erasing, press {STOP}.  
5 Press {A} or {B} repeatedly to display the  
desired item.  
5 Press {SET}.  
L To search for the item by initial, see page  
6 Press {STOP}.  
37.  
6 Press {SET}.  
Another method to erase a stored item  
L When the item has been copied,  
COMPLETEwill be displayed and a  
beep will sound.  
L The handset display will show Phone  
book Receiving, then Phone book  
Received.  
1. Press {>}.  
2. Press {A} or {B} repeatedly to display the  
desired item.  
3. Press {ERASE}.  
4. Press {SET}.  
L To copy another item, repeat steps 5 and  
6.  
7 Press {MENU}.  
3.7.2 Copying all the phone book  
items  
1 Press {MENU}.  
2 Press {#}, then {5}{9}.  
3 Press {2} to display ALL ITEMS.  
4 Press {SET}.  
38  
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3. Telephone  
Caler ID  
L When all items have been copied,  
COMPLETEwill be displayed and a  
beep will sound.  
L The handset display will show Phone  
book Receiving, then Phone book  
Received.  
3.8 Caller ID service  
This unit is compatible with the Caller ID  
service offered by your local telephone  
company. To use this units Caller ID  
features, you must subscribe to a Caller ID  
service.  
Make sure the following ring settings are set  
to 2 or more rings beforehand.  
TAM ring setting (feature #06 on page 69)  
and FAX ring setting (feature #06 on page 69)  
L Keep the front cover page open for button  
locations.  
3.8.1 How Caller ID is displayed  
The calling partys name or telephone number  
will be displayed after the 1st ring. You have the  
option of whether or not to answer the call.  
The unit will automatically store caller  
information (name, telephone number, date and  
time of the call, the number of times called) from  
the 30 (base unit)/50 (handset) most recent  
callers. Caller information is stored by the most  
recent to the oldest call. When the 31st (base  
unit)/51st (handset) call is received, the oldest  
call is deleted.  
Caller information can be viewed on the display  
one item at a time (page 40) or confirmed by  
printing the Caller ID list (page 95).  
L If the unit is connected to a PBX (Private  
Branch Exchange) system, caller information  
may not be received properly. Consult your  
PBX supplier.  
L If the unit cannot receive caller information,  
the following will be displayed:  
OUT OF AREA: The caller dialed from an  
area which does not provide Caller ID  
service.  
PRIVATE CALLER: The caller requested  
not to send caller information.  
LONG DISTANCE: The caller made a long  
distance call.  
L The name display service may not be  
available in some areas. For further  
information, please contact your telephone  
company.  
L If the handset has lost communication with  
the base unit when a call is received, caller  
information will not be recorded in the  
handset.  
To confirm caller information using the  
Caller ID list (Base unit only)  
To print manually, see page 95.  
39  
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3. Telephone  
To print automatically after every 30 new  
calls, activate feature #26 (page 71).  
3.9 Viewing and calling  
back using caller  
information  
Call Waiting Caller ID feature  
If you subscribe to both Caller ID and Call  
Waiting services, when a second call is received  
during a conversation, you will hear a call-waiting  
tone and the display will show the second callers  
information.  
Press {FLASH/CALL WAIT} to answer the  
second call.  
L The first call is put on hold and you can  
answer the second call.  
Using caller information, you can easily see who  
has called you and return their calls.  
Important:  
L Calling back will not be possible if the  
caller information does not include a  
telephone number.  
L To return to the first caller, press  
{FLASH/CALL WAIT} again.  
3.9.1 With the handset  
Note:  
L The second callers information will not be  
displayed when:  
the first call is placed on hold.  
the answering machine is recording an  
incoming message,  
1
{TALK}  
an extension telephone on the same line  
is in use, or  
you are sending or receiving a fax  
document.  
{e}{v}  
{OFF}  
{SP-PHONE}  
L Please contact your telephone company for  
details and availability of this service in your  
area.  
The unit will tell you how many calls you missed  
while you were out or unavailable to answer the  
phone.  
Example:  
Make sure the handset is not being used.  
1 Press {Rcvd calls} (soft key 1), {v} or  
{e} to display a caller information.  
2 Press {v} to search from the most recently  
received caller information.  
L If you press {e}, the display order will be  
reversed.  
3 Press {TALK} or {SP-PHONE} to return the  
call.  
L The unit will start dialing automatically.  
40  
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3. Telephone  
3.9.2 With the base unit  
What ,means  
,on the display means the call has already  
been viewed or answered.  
{CALLER ID}  
Example:  
,
L If the same caller calls again, the call entry  
with ,will be replaced with the new call  
entry.  
{STOP}  
{FAX/START}  
{A}{B}  
{SP-PHONE}  
If the same person calls more than once  
The number of times the same caller called  
(×2to ×9) will be displayed. Only the date  
and time of the most recent call will be stored.  
Example: The same person called 3 times.  
1 Press {CALLER ID}.  
2 Press {B} to search from the most recently  
received caller information.  
L If you press {A}, the display order will be  
reversed.  
3 Press {SP-PHONE} to return the call.  
L The unit will start dialing automatically.  
L To send a fax, insert the document FACE  
DOWN and press {FAX/START}.  
×
L After viewing, ×2to ×9will be replaced  
Note:  
with a ,.  
L When the unit could not receive a name, the  
display will show NO NAME RCVD.  
To stop viewing  
Press {OFF} after step 2 on page 40.  
To change the way caller information is  
displayed  
Press {CALLER ID} repeatedly after step 2.  
To edit a telephone number before calling  
back/storing  
Example: SAM LEE  
Press {Select} (soft key 1), then press {Edit}  
(soft key 1) after step 2 on page 40. Each time  
you press {Edit} (soft key 1), the telephone  
number will be changed as follows:  
1 Local telephone number only (area code  
omitted)  
2 Area code Local telephone number  
3 1 Area code Local telephone number (1”  
added)  
11:20A Jul 20 ,  
b
1345678  
11:20A Jul 20 ,  
What ,means  
,on the display means the call has already  
been viewed or answered.  
L To return a call, press {TALK} or {SP-  
PHONE}.  
Example: SAM LEE  
11:20A Jul 20 ,  
L To store a number in the phone book, follow  
from step 3 of the handset storing procedure  
on page 44.  
L If the same caller calls again, the call entry  
with ,will be replaced with the new call  
entry.  
Note:  
L The unit provides an auto edit feature for  
Caller ID numbers. For details, see page 42.  
If the same person calls more than once  
The number of times the same caller called  
(×2to ×9) will be displayed. Only the date  
and time of the most recent call will be stored.  
Example: The same person called 3 times.  
SAM LEE  
10:30P Jul 20 ×3  
41  
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3. Telephone  
L After viewing ×2to ×9will be replaced  
with a ,.  
3.10 Caller ID number auto  
edit feature  
To stop viewing  
Press {STOP} after step 2 on page 41.  
Once you call back an edited number, this unit  
can automatically edit incoming phone numbers  
from the same area code each time you receive  
a call. For example, it can ignore the area code of  
calls originating from your area code, so that you  
can call these numbers using caller information  
without dialing the area code.  
To edit a telephone number before calling  
back/storing  
Press {*} repeatedly after step 2 on page 41.  
Each time you press {*}, the telephone number  
will be changed as follows:  
To activate this feature, you must edit a caller  
information by selecting pattern 1, 2 or 3  
(page 41, 42), then make a call to that number.  
After that, calls from numbers in that area code  
will be edited automatically. The handset and  
base unit can remember up to 4 area codes each  
to be edited according to patterns 1 and 2.  
When more than 5 area codes are edited, older  
area codes are reset to pattern 3. Phone  
numbers from the 4 most recently edited area  
codes will be automatically edited.  
1 Local telephone number only (area code  
omitted)  
2 Area code Local telephone number  
3 1 Area code Local telephone number (1”  
added)  
L To return a call, press {SP-PHONE}.  
L To store the number in the phone book, follow  
from step 3 of the base unit storing procedure  
on page 44.  
Note:  
L The unit provides an auto edit feature for  
Caller ID numbers. For details, see page 42.  
This feature can be turned ON using either the  
handset or the base unit. The default setting is  
ON.  
3.10.1 Turning ON the Caller ID  
number auto edit feature  
L Keep the front cover page open for button  
locations.  
With the handset  
Make sure the handset is not being used.  
1 Press {MENU}.  
2 Press {0}{4}.  
L Auto editwill be displayed.  
3 Press {1} to select On.  
4 Press the {Save} (soft key).  
5 Press {OFF}.  
With the base unit  
1 Press {MENU}.  
2 Press {#}, then {7}{5}.  
3 Press {1} to select ON.  
4 Press {SET}.  
5 Press {MENU}.  
Note:  
L If you fail to reach your destination when  
making a call, the phone number you dialed  
might have an incorrect pattern. Edit the  
42  
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3. Telephone  
phone number with another pattern (page 41,  
42).  
3.11 Erasing caller  
L When this feature is set to OFF the unit will  
still be able to display Caller ID, but incoming  
Caller ID numbers will not be automatically  
edited.  
information  
L Keep the front cover page open for button  
locations.  
L If you move to another area, you may need to  
turn this feature OFF to erase the previously  
edited area codes. To use this feature again,  
turn it ON and reprogram the area codes you  
want to be edited once again.  
3.11.1 Erasing all caller  
information  
With the handset  
Make sure the handset is not being used.  
1 Press {Rcvd calls} (soft key), {v} or {e} to  
display a caller information.  
2 Press {All erase} (soft key).  
L To cancel erasing, press {No} (soft key).  
3 Press {Yes} (soft key).  
With the base unit  
1 Press {MENU} repeatedly to display  
CALLER SETUP.  
2 Press {SET}.  
L CALL LIST ERASEwill be displayed.  
3 Press {SET}.  
L To cancel erasing, press {STOP}, then  
{MENU}.  
4 Press {SET}.  
5 Press {STOP}.  
3.11.2 Erasing specific caller  
information  
With the handset  
Make sure the handset is not being used.  
1 Press {Rcvd calls} (soft key), {v} or {e} to  
display a caller information.  
2 Press {v} or {e} repeatedly to display the  
desired item.  
3 Press {Erase} (soft key).  
L To erase other items, repeat from step 2.  
4 Press {OFF}.  
With the base unit  
1 Press {CALLER ID}.  
2 Press {A} or {B} repeatedly to display the  
desired item.  
3 Press {ERASE}.  
L To erase other items, repeat from step 2.  
4 Press {STOP}.  
43  
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3. Telephone  
L The unit can only store names of up to 16  
characters long.  
3.12 Storing caller  
information into the phone  
book  
L To edit a name and number, see page 37.  
L Keep the front cover page open for button  
locations.  
Important:  
L This feature is not available in the  
following cases.  
The caller information does not  
include a telephone number.  
3.12.1 Into the handset  
Make sure the handset is not being used.  
1 Press {Rcvd calls} (soft key), {v} or {e} to  
display a caller information.  
2 Press {v} or {e} repeatedly to display the  
desired item, then press {Select} (soft key).  
L If the number requires editing, see page  
41.  
3 Press {Save} (soft key).  
L If there is no name information for the  
caller, Enter namewill be displayed.  
You can enter a name by performing the  
following steps:  
1. Enter the name (see page 35 for  
instructions.),  
2. Press {v}, and  
3. Press {Save} (soft key).  
If a name is not required, press {v}, then  
press {Save} (soft key).  
L To continue storing other items, repeat  
from step 2.  
4 Press {OFF} to exit.  
3.12.2 Into the base unit  
1 Press {CALLER ID}.  
2 Press {A} or {B} repeatedly to display the  
desired item.  
3 Press {MENU}.  
4 Press {SET}.  
5 Press {SET}.  
Note:  
L You can confirm the items stored in the base  
unit by printing the telephone number list  
(page 95).  
44  
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3. Telephone  
Oher Featues  
Note:  
L When the ringer volume is OFF (page 27,  
28), the handset and the base unit will ring at  
the low level when paged.  
L If you have difficulty hearing the other party,  
decrease the speaker volume.  
3.13 Intercom  
Intercom calls can be made between the  
handset and the base unit.  
L Keep the front cover page open for button  
locations.  
3.13.1 Making intercom calls  
3.14 Transferring a call  
A telephone call can be transferred between the  
base unit and the handset using the intercom  
feature.  
With the handset  
1 Press {HOLD/INTERCOM}.  
L The base unit will beep for 1 minute.  
L To stop paging, press {OFF}.  
L Keep the front cover page open for button  
locations.  
2 When the paged party answers, talk into the  
handset.  
3.14.1 To transfer a call from the  
handset  
L You can switch to the speaker by pressing  
{SP-PHONE}. To switch back to the  
receiver, press {TALK}.  
1 Handset:  
During a phone call, press  
{HOLD/INTERCOM} 2 times to page the  
base unit.  
L The call will be put on hold.  
L If the paged party does not answer, press  
{TALK} or {SP-PHONE} to return to the  
phone call.  
L If you do not wish to announce the  
transfer, press {OFF} to complete the  
transfer.  
3 To end the intercom, press {OFF}.  
With the base unit  
You can also locate a misplaced handset by  
paging it (Handset locator).  
1 Press {LOCATOR/INTERCOM}.  
L The handset will beep for 1 minute.  
L To stop paging, press {SP-PHONE} or  
{LOCATOR/INTERCOM}.  
2 When the paged party answers, talk into  
2 Base unit:  
{MIC}.  
Press {SP-PHONE} or  
{LOCATOR/INTERCOM} to answer the  
page.  
3 To end the intercom, press {SP-PHONE} or  
{LOCATOR/INTERCOM}.  
L If the paging party hangs up before  
you answer the page, INCOMING  
CALLwill be displayed. Press {SP-  
PHONE} to take the transferred call.  
3.13.2 Answering intercom calls  
With the handset  
When the handset is being paged, it will ring and  
the Ringer/Message alert indicator will flash  
rapidly.  
3 Handset:  
After the paged party answers, Intercom  
holdis displayed.  
To complete the transfer, press {OFF}.  
1 Press {TALK}, {SP-PHONE} or  
{HOLD/INTERCOM} to answer the page.  
L You can also answer the page by  
pressing any button except {v}, {e} or  
{OFF}.  
3.14.2 To transfer a call from the  
base unit  
2 To end the intercom, press {OFF}.  
1 Base unit:  
With the base unit  
When the base unit is being paged, it will beep.  
During a phone call, press  
{LOCATOR/INTERCOM} to page the  
handset.  
L The call will be put on hold.  
L If the paged party does not answer, press  
{LOCATOR/INTERCOM}, then {SP-  
PHONE} to return to the outside call.  
1 Press {SP-PHONE} or  
{LOCATOR/INTERCOM} to answer the  
page.  
2 To end the intercom, press {SP-PHONE} or  
{LOCATOR/INTERCOM}.  
45  
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3. Telephone  
L If you do not wish to announce the  
transfer, press {SP-PHONE} to complete  
the transfer.  
2 Handset:  
Press {TALK}, {SP-PHONE} or  
{HOLD/INTERCOM} to answer the page.  
L If the paging party hangs up before  
you answer the page, Incoming  
callwill be displayed. Press {TALK} or  
{SP-PHONE} to take the transferred call.  
3 Base unit:  
To complete the transfer, press {SP-  
PHONE}.  
During a transfer  
L If you do not announce the transfer and  
the paged party does not answer within 60  
seconds after you hang up, your extension  
will ring and the call will be returned to  
your phone. You can speak to the caller  
again by pressing {TALK}, {SP-PHONE}  
on the handset or {SP-PHONE} on the  
base unit.  
If you still do not answer the call within 4  
minutes, the call will be disconnected.  
46  
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4. Fax  
4SeFnadxing Faxes  
the other party has a compatible fax  
machine.  
4.1 Sending a fax manually  
PHOTO: For documents containing  
photographs, shaded drawings, etc.  
L Using the FINE, SUPER FINEand  
PHOTOsettings will increase transmission  
time.  
1
L If the resolution setting is changed during  
feeding, it will be effective from the next page.  
To redial the last number  
1. Press {REDIAL/PAUSE}.  
2. Press {FAX/START}.  
L If the line is busy, the unit will automatically  
redial the number.  
L To cancel redialing, press {STOP}.  
To send more than 10 pages at a time  
Insert the first 10 pages of the document. Add  
the other pages (up to 10 at a time) on top of the  
previously inserted pages before the last page  
feeds into the unit.  
{HELP}  
{STOP}  
{A}{B}  
{SP-PHONE}  
{REDIAL/PAUSE}  
{FAX/START}  
{SET}  
Pre-dialing a fax number  
You can dial the fax number first before inserting  
the document. This is convenient if you need to  
refer to the document for the other partys fax  
number.  
1 Adjust the width of the document guides (1)  
to fit the actual size of the document.  
2 Insert the document (up to 10 pages) FACE  
DOWN until a single beep is heard and the  
unit grasps the document.  
1. Enter the fax number.  
2. Insert the document.  
3. Press {FAX/START}.  
L If the document guides are not adjusted  
to fit the document, re-adjust them.  
Sending from memory (Quick scan feature)  
You can scan the document into memory before  
sending. To use this feature, activate feature #34  
(page 71) beforehand.  
3 If necessary, press {A} or {B} repeatedly to  
select the desired resolution.  
4 Press {SP-PHONE}.  
1. Insert the document.  
2. Enter the fax number.  
3. Press {FAX/START}.  
5 Dial the fax number.  
6 When a fax tone is heard:  
Press {FAX/START}.  
L The document will be fed into the unit and  
scanned into memory. The unit will then send  
the data. If the document exceeds the  
memory capacity, transmission will be  
canceled and this feature will be turned OFF  
automatically. You must send the entire  
document manually.  
When the other party answers your call:  
Ask them to press their start button. When  
the fax tone is heard, press {FAX/START}.  
To select the resolution  
Select the desired resolution according to the  
L This feature cannot be used if {SP-PHONE}  
on the base unit, {TALK} or {SP-PHONE} on  
the handset is pressed.  
type of document.  
STANDARD: For printed or typewritten  
documents with normal-sized characters.  
FINE: For documents with small print.  
SUPER FINE: For documents with very  
small print. This setting is effective only when  
To stop transmission  
Press {STOP}.  
47  
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4. Fax  
Effective scanning area  
L Shaded area will be scanned.  
Sending a fax with the voice guide  
You can send documents by following the voice  
guide.  
2 mm  
(
1/16"  
)
1. Press {HELP} 2 times.  
2. Press {SET}.  
3. Follow the voice guide.  
L After transmission, the voice guide will turn  
2 mm  
4 mm  
OFF automatically.  
4 mm  
(
5/32"  
)
Printing a confirmation report  
208 mm(8 3/16"  
)
A confirmation report provides you with a printed  
record of transmission results. To print  
confirmation reports, make sure feature #04 is  
activated (page 69). For an explanation of error  
messages, see page 79.  
1
216 mm(8  
/2  
")  
Document weight  
L Single sheet:  
45 g/m2 to 90 g/m2 (12 lb. to 24 lb.)  
L Multiple sheets:  
Printing a journal report  
60 g/m2 to 80 g/m2 (16 lb. to 21 lb.)  
A journal report provides you with a printed  
record of the 30 most recent faxes. To print it  
manually, see page 95. To print it automatically  
after every 30 new fax transmissions and  
receptions, make sure feature #22 is activated  
(page 70). For an explanation of error messages,  
see page 79.  
Note:  
L Remove clips, staples or other fasteners.  
L Do not send the following types of  
documents: (Make a copy of the document  
and send the copy.)  
Chemically treated paper such as carbon  
or carbonless duplicating paper  
Electrostatically charged paper  
Badly curled, creased or torn paper  
Paper with a coated surface  
4.2 Documents you can  
send  
Paper with a faint image  
Minimum document size  
Paper with printing on the opposite side  
that can be seen through the other side,  
such as newsprint  
L Check that ink, paste or correction fluid has  
dried completely.  
L To send a document with a width of less than  
210 mm (81/4"), we recommend using a copy  
machine to copy the original document onto  
A4 or letter-sized paper, then sending the  
copied document.  
128 mm  
(5")  
Maximum document size  
216 mm  
(8 1/2")  
48  
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4. Fax  
4.3 Sending a fax using  
the phone book  
transmission  
Before using this feature, store the desired  
names and telephone numbers into the base  
units phone book (page 35).  
By storing the base units phone book items  
(page 35) into the broadcast memory, you can  
send the same document to multiple parties (up  
to 20). Your programmed items will remain in the  
broadcast memory, allowing frequent re-use.  
L Keep the front cover page open for button  
locations.  
L Keep the front cover page open for button  
locations.  
1 Adjust the width of the document guides to fit  
the actual size of the document.  
4.4.1 Programming items into  
the broadcast memory  
2 Insert the document (up to 10 pages) FACE  
DOWN until a single beep is heard and the  
unit grasps the document.  
1 Press{MENU}repeatedlytodisplayPHONE  
L If the document guides are not adjusted  
to fit the document, re-adjust them.  
BOOK SET.  
2 Press {#}.  
3 If necessary, press {A} or {B} repeatedly to  
select the desired resolution (page 47).  
3 Press {A} or {B} repeatedly to display the  
desired item.  
4 Press {>}.  
4 Press {SET}.  
5 Press {A} or {B} repeatedly to display the  
L The number in brackets indicates the  
number of registered items.  
L To program other items, repeat steps 3  
and 4 (up to 20 items).  
desired item and press {FAX/START}.  
Fax auto redial  
If the line is busy or if there is no answer, the unit  
will automatically redial the number.  
L To cancel redialing, press {STOP}.  
5 Press {SET}.  
Note:  
L If you program the wrong item, press {STOP}  
after step 4 to erase the item.  
L Confirm the stored items by printing a  
broadcast programming list (page 95).  
If your unit does not send a fax  
L Confirm that you have entered the number  
correctly, and that the number is a fax  
number.  
L Confirm that the other partys fax machine is  
answering by turning ON the connecting tone  
feature (feature #76 on page 73).  
4.4.2 Adding a new item into the  
broadcast memory  
After initial programming, you can add new items  
(up to a combined total of 20).  
1 Press {>}.  
2 Press {A} or {B} repeatedly to display  
<BROADCAST>.  
3 Press {MENU}.  
4 Press {*}.  
5 Press {A} or {B} repeatedly to display the  
desired item.  
6 Press {SET}.  
L To add other items, repeat steps 5 and 6  
(up to 20 items).  
7 Press {STOP}.  
49  
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4. Fax  
1. Insert the document.  
4.4.3 Erasing a stored item from  
the broadcast memory  
2. Press {>}.  
3. Press {A} or {B} repeatedly to display  
1 Press {>}.  
<ONE TIME BROAD>.  
4. Press {SET} to start programming the  
2 Press {A} or {B} repeatedly to display  
parties you want to send the document to.  
<BROADCAST>.  
5. Press {A} or {B} repeatedly to display the  
3 Press {MENU}.  
desired party.  
4 Press {#}.  
6. Press {SET}.  
L To program other parties, repeat steps 5  
5 Press {A} or {B} repeatedly to display the  
desired item you want to erase.  
and 6 (up to 20 items).  
L To cancel erasing, press {STOP}.  
7. Press {START} to start transmission to the  
programmed parties.  
6 Press {SET}.  
7 Press {SET}.  
To cancel broadcast transmission  
L To erase other items, repeat steps 5 to 7.  
1. Press {STOP} while BROADCASTINGis  
displayed.  
8 Press {STOP}.  
L The display will show SEND  
CANCELED?.  
4.4.4 Sending the same  
document to pre-programmed  
parties  
2. Press {SET}.  
1 Insert the document FACE DOWN.  
2 If necessary, press {A} or {B} repeatedly to  
select the desired resolution (page 47).  
3 Press {>}.  
4 Press {A} or {B} repeatedly to display  
<BROADCAST>.  
5 Press {START}.  
L The document will be fed into the unit and  
scanned into memory. The unit will then  
send the data to each party, calling each  
number sequentially.  
L After transmission, the stored document  
will be erased from memory  
automatically, and the unit will  
automatically print a report (Broadcast  
sending report).  
Note:  
L If you select FINE, SUPER FINEor  
PHOTOresolution, the number of pages  
that the unit can send will decrease.  
L If the document exceeds the memory  
capacity, transmission will be canceled.  
L If a party is busy or does not answer, it will be  
skipped and redialed later.  
To send the same document to a one-time  
group of items  
You can also select a one-time group of parties  
to send the same document to. After  
transmission, this group will be deleted.  
50  
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4. Fax  
Receiving Faxes  
4.5 Receiving a fax  
manually Auto answer  
OFF  
{TALK}  
4.5.1 Activating TEL mode  
Set the fax machine to TEL mode by pressing  
{AUTO ANSWER} repeatedly to display the  
following.  
{SP-PHONE}  
TEL MODE  
How to receive phone calls and faxes with  
the base unit  
L The {AUTO ANSWER} indicator turns OFF.  
L When the unit has new messages, the  
{AUTO ANSWER} indicator will flash. By  
pressing {AUTO ANSWER} when the  
indicator is flashing, the unit will play back all  
of the new messages. After playing back all of  
the new messages, the {AUTO ANSWER}  
indicator will stop flashing.  
1. Press {SP-PHONE} to answer the call.  
2. When:  
document reception is required,  
a fax calling tone (slow beep) is heard, or  
no sound is heard,  
press {FAX/START}.  
To set to TEL mode, press {AUTO  
ANSWER} repeatedly.  
CONNECTING.....  
Note:  
L The unit will start fax reception.  
L If you do not answer the call within 10  
rings, the unit will temporarily activate the  
answering machine. The greeting  
message will then be played and the other  
party can then send a fax.  
L By default, the unit reduces the size of the  
received document to 92% when printing  
(See feature #36 on page 71 for details).  
How to receive calls and faxes with the  
handset  
1. Lift the handset and press {TALK} or {SP-  
PHONE} to answer the call.  
2. When:  
document reception is required,  
a fax calling tone (slow beep) is heard, or  
no sound is heard,  
press {*}{#}{9} (default fax activation  
code) firmly.  
L A single beep will be heard.  
L The unit will start fax reception.  
L You can also press {FAX/START} on the  
base unit.  
{STOP}  
{FAX/START}  
AUTO ANSWER  
Note:  
{SP-PHONE}  
L To receive fax documents using the handset,  
you must set the remote fax activation to ON  
(feature #41, page 72) beforehand. The  
default setting is ON.  
To stop receiving  
Press {STOP}.  
51  
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4. Fax  
How to receive faxes with an extension  
telephone  
If you have another telephone connected to the  
same line (extension telephone), you can use  
the extension telephone to receive faxes.  
4.6 Receiving a fax  
automatically Auto  
answer ON  
1. When the extension telephone rings, lift the  
handset of the extension telephone.  
4.6.1 Activating TAM/FAX mode  
(Telephone Answering  
Machine/Fax mode)  
2. When:  
document reception is required,  
a fax calling tone (slow beep) is heard, or  
no sound is heard,  
1 Make sure feature #77 is set to TAM/FAX”  
press {*}{#}{9} (default fax activation  
code) firmly.  
L The fax machine will start reception.  
(page 73) beforehand.  
2 Press {AUTO ANSWER} repeatedly to  
display the following.  
TAM/FAX MODE  
2 RINGS  
Note:  
L To receive fax documents using the  
extension telephone, make sure remote fax  
activation is turned ON (feature #41 on page  
72) beforehand. The default setting is ON.  
L The display will show the ring setting in  
TAM/FAX mode. If you wish to change it,  
press {A} or {B} repeatedly to display  
the desired setting, and press {SET}.  
L You can adjust the speaker volume after  
changing the ring setting. Press {A} or  
{B} while listening to the greeting  
message.  
L The {AUTO ANSWER} indicator turns  
ON.  
L The remaining time for recording  
messages will be displayed.  
{A}{B}  
{SET}  
AUTO ANSWER  
Note:  
L The maximum incoming message recording  
time can be changed (feature #10 on page  
69, or page 77).  
52  
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4. Fax  
L While an incoming call is being recorded, you  
can monitor it through the speaker. If this  
feature is not required, turn OFF feature #67  
(page 73).  
4.6.2 Activating FAX ONLY mode  
1 Make sure feature #77 is set to FAX ONLY”  
(page 73) beforehand.  
2 Press {AUTO ANSWER} repeatedly to  
How phone calls and faxes are received  
When receiving calls, the unit works as an  
answering machine and/or fax.  
L If the call is a phone call, the unit will record  
the callers message automatically.  
display the following.  
FAX ONLY MODE  
3 RINGS  
L The display will show the ring setting in  
FAX ONLY mode. If you wish to change it,  
press {A} or {B} repeatedly to display  
the desired setting, and press {SET}.  
L The {AUTO ANSWER} indicator turns  
ON.  
L When the unit has new messages, the  
{AUTO ANSWER} indicator will flash. By  
pressing {AUTO ANSWER} when the  
indicator is flashing, the unit will play back  
all of the new messages. After playing  
back all of the new messages, the {AUTO  
ANSWER} indicator will stop flashing.  
To set to FAX ONLY mode, press {AUTO  
ANSWER} repeatedly.  
L If a fax calling tone is detected, the unit will  
receive the fax automatically.  
Note:  
L By default, the unit reduces the size of the  
received document to 92% when printing  
(See feature #36 on page 71 for details).  
Receiving a voice message and fax  
document in one call  
The caller can leave a voice message and send  
a fax document during the same call. Inform the  
caller of the following procedure beforehand.  
1. The caller calls your unit.  
L The answering machine will answer the  
call.  
How faxes are received  
2. The caller can leave a message after the  
When receiving calls, the unit will automatically  
greeting message.  
answer all calls and only receive fax documents.  
3. The caller presses {*}{9}.  
Note:  
L The unit will activate the fax function.  
L By default, the unit reduces the size of the  
received document to 92% when printing  
(See feature #36 on page 71 for details).  
4. The caller presses the start button to send a  
fax.  
Changing the ring setting in TAM/FAX  
mode  
You can select from 2(default), 3, 4, 5,  
6, 7or TOLL SAVER. This setting can be  
changed by feature #06 on page 69, or page 77.  
TOLL SAVER: The unit answers after 2  
rings when new messages have been  
recorded, and after 4 rings when there are no  
new messages. If you call your unit from a  
remote location to listen to new messages  
(page 63), you will know that there are no  
messages when the unit rings for the 3rd  
time. You can then hang up without being  
charged for the call.  
Note:  
L If you set to 4, 5, 6or 7, receiving  
faxes may not be possible.  
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4. Fax  
To display the junk fax prohibitor list  
1. Press {MENU} repeatedly to display JUNK  
4.7 Junk fax prohibitor  
(preventing fax reception  
from undesired callers)  
FAX PROH..  
2. Press {>} repeatedly to display JUNK  
LIST DISP..  
3. Press {SET}.  
If you subscribe to Caller ID service, this feature  
prevents fax reception from calls that do not  
show caller information.  
4. Press {A} or {B} to display the item.  
5. Press {MENU} to exit the program.  
Additionally, the fax machine will not accept  
faxes originating from numbers that match a  
programmable junk fax prohibitor list.  
L Keep the front cover page open for button  
locations.  
To print the junk fax prohibitor list  
1. Press {MENU} repeatedly to display JUNK  
FAX PROH..  
2. Press {>} repeatedly to display JUNK  
Important:  
LIST PRINT.  
L This feature does not work when manual  
reception is performed.  
3. Press {SET}.  
4. Press {MENU} to exit the list.  
4.7.1 Activating the junk fax  
prohibitor  
To erase an item from the junk fax  
prohibitor list  
1 Press {MENU} repeatedly to display JUNK  
FAX PROH..  
1. Press {MENU} repeatedly to display JUNK  
FAX PROH..  
2 Press {>}.  
2. Press {>} repeatedly to display JUNK  
3 Press {A} or {B} repeatedly to select ON.  
4 Press {SET}.  
LIST DISP..  
3. Press {SET}.  
4. Press {A} or {B} repeatedly to display the  
5 Press {MENU} to exit the program.  
L While the junk fax prohibitor is activated,  
JUNK FAX ONis displayed.  
desired item.  
5. Press {<}.  
L To cancel erasing, press {STOP}, then  
press {MENU}.  
4.7.2 Storing undesired callers  
You can register up to 10 undesired numbers  
from the Caller ID list (page 39) if you do not wish  
to receive faxes from them.  
6. Press {SET}.  
L The item is erased.  
L To erase other items, repeat steps 4 to 6.  
1 Press {MENU} repeatedly to display JUNK  
7. Press {MENU} to exit the list.  
FAX PROH..  
2 Press {>} repeatedly to display JUNK  
LIST SET.  
3 Press {SET}.  
4 Press {A} or {B} repeatedly to display the  
item you wish to prevent the fax reception  
from.  
5 Press {SET}.  
L To program other items, repeat steps 4 to  
5.  
6 Press {STOP} to exit the program.  
Note:  
L If there is no space to store newitems, LIST  
FULLis displayed in step 3 or step 5. Erase  
unnecessary items.  
54  
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5. Distinctive Ring  
5DiDstiisncnticvteivRe iRnging  
If the incoming call is for the phone number:  
the fax machine will keep on ringing in TEL  
mode.  
the fax machine will record a voice message  
in TAM/FAX mode.  
fax communication will be attempted in FAX  
ONLY mode.  
5.1 Distinctive Ring  
service from your phone  
company  
This service is convenient if you wish to have a  
different number for your fax machine and  
telephone, even when you use them on a single  
telephone line.  
Note:  
L Be sure to select a tone (Tone 1 to 3) for the  
handset ringer tone (page 76). If you select a  
melody, you will not be able to distinguish  
lines by their ringers.  
Distinctive Ring is a service offered by your local  
telephone company which allows you to use  
several telephone numbers on one telephone  
line. When a call is made to one of your phone  
numbers, the telephone company sends a ring  
pattern to your telephone line to indicate which  
number the call is intended for. By setting up this  
unit for Distinctive Ring, you can make the fax  
machine automatically start fax reception when  
a call comes to the fax number.  
5.3 Using three or more  
phone numbers on a  
single telephone line  
You may wish to use three or more phone  
numbers for a single telephone line. In order to  
distinguish which number the call was  
addressed to, a different ring pattern must be  
assigned for each number.  
To use this service, you must subscribe to  
the Distinctive Ring service offered by your  
local telephone company.  
Example: Using three phone numbers  
5.2 Using two or more  
phone numbers on a  
single telephone line  
Telephone  
number  
Ring pattern Use  
012 1234  
Standard  
ring  
Personal  
5.2.1 Activating the Distinctive  
Ring feature  
012 5678  
012 9876  
Double ring  
Triple ring  
Business  
Fax  
To use one phone number for the fax, program  
the ring pattern assigned for the fax in feature  
#32 (page 56). In the example, the ring pattern  
assigned for fax is a triple ring, so you should  
program C(triple ring).  
Ring pattern  
Settings in  
feature #32  
{MENU}  
{SET}  
Standard ring (one long  
ring)  
A”  
1 Press {MENU}.  
2 Press {#}, then {3}{1}.  
3 Press {1} to select ON.  
4 Press {SET}.  
1st ring  
2nd ring  
Double ring (two short rings) B”  
5 Press {MENU}.  
How phone calls and faxes are received  
If the incoming call is for the fax number, the fax  
machine will ring with the assigned ring pattern  
and automatically start fax reception.  
1st ring  
2nd ring  
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5. Distinctive Ring  
Ring pattern  
Settings in  
feature #32  
Triple ring (short-long-short  
rings)  
C”  
1st ring  
2nd ring  
Other triple ring (short-  
short-long rings)  
D”  
1st ring  
2nd ring  
5.4 Programming the ring  
pattern assigned for fax  
L Keep the front cover page open for button  
locations.  
1 Set feature #31 to ON(page 55).  
2 Press {MENU}.  
3 Press {#}, then {3}{2}.  
4 Press {1} to {5} to select the ring pattern  
assigned for fax.  
{1} A: Standard ring (one long ring)  
{2} B: Double ring (two short rings)  
{3} C: Triple ring (short-long-short-rings)  
{4} D: Other triple ring (short-short-long  
rings)  
{5} B-D(default): The fax will respond to  
calls with any of ring tone patterns B, C”  
and D”  
5 Press {SET}.  
6 Press {MENU}.  
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6. Copy  
6CoCopnyg  
p
y
Quick scan feature  
This feature is helpful when you want to copy the  
document, then remove it for other uses. To use  
this feature, activate feature #34 (page 71)  
beforehand. The default setting is OFF.  
L The document will be fed into the unit and  
scanned into memory. The unit will then print  
the data.  
6.1 Making a copy  
1
If the document exceeds the memory  
capacity, copying of the exceeded document  
will be canceled and this feature will be  
turned OFF automatically.  
To stop copying  
Press {STOP}.  
6.1.1 More copying features  
To enlarge a document  
{STOP}  
{COPY}  
{START}  
1. Insert the document, then press {COPY}.  
2. Press {>}.  
{A}{B}{>}  
3. Press {A} repeatedly to select 150%or  
200%, then press {START}.  
1 Adjust the width of the document guides (1)  
to fit the actual size of the document.  
L The unit will enlarge the center of the  
upper part of the document. To make an  
enlarged copy of the bottom of the  
document, turn the document around,  
and then make a copy.  
2 Insert the document (up to 10 pages) FACE  
DOWN until a single beep is heard and the  
unit grasps the document.  
L If the document guides are not adjusted  
to fit the document, re-adjust them.  
Example: 150% enlarged copy  
3 If necessary, press {A} or {B} repeatedly to  
Original document  
Enlarged copy  
select the desired resolution.  
A
C
B
D
A
C
B
D
4 Press {COPY}.  
L If necessary, enter the number of copies  
(up to 30).  
5 Press {START}, or wait for 15 seconds.  
L The unit will start copying.  
To reduce a document  
Note:  
L Any document which can be sent as a fax can  
also be copied (page 48).  
1. Insert the document, then press {COPY}.  
2. Press {>}.  
3. Press {B} repeatedly to select 92%, 86%”  
To select the resolution  
Select the desired resolution according to the  
or 72%, then press {START}.  
type of document.  
Setting  
Recording  
paper size  
Original  
document  
size  
FINE: For printed or typewritten  
documents with small print.  
SUPER FINE: For documents with very  
small print.  
PHOTO: For documents containing  
photographs, shaded drawings, etc.  
100%”  
(default)  
Letter  
Legal  
Letter  
Letter, A4,  
Legal  
L If you select STANDARD, copying will be  
A4  
A4, Letter  
A4  
done using FINEmode.  
92%”  
Letter  
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6. Copy  
L If the unit has run out of recording paper, the  
unit will scan the document but will not print,  
and the data will not be stored in the memory.  
Insert more paper, press {START} then try  
copying again.  
Setting  
Recording  
paper size  
Original  
document  
size  
86%”  
Letter  
Letter  
A4  
A4  
72%”  
Legal  
Legal  
Letter = 216 mm × 279 mm (81/2" × 11")  
Legal = 216 mm × 356 mm (81/2" × 14")  
A4 = 210 mm × 297 mm (81/4" × 1111/16")  
Note:  
L If the appropriate reduction rate is not  
selected, the document may be divided and  
the top of the second page will be deleted.  
L If the image at the bottom of the document is  
not copied when you copy a document that is  
the same length as the recording paper, try  
92% or 86%.  
To collate multiple copies  
The unit can collate multiple copies in the same  
order as the original document pages.  
1. Insert the document, then press {COPY}.  
2. Enter the number of copies (up to 30).  
3. Press {>} 2 times to display COLLATE  
OFF.  
4. Press {A} or {B} repeatedly to display  
COLLATE ON.  
5. Press {START}.  
Example: Making 2 copies of a 4-page  
original document  
4
3
1
2
1
1
2
2
4
3
3
3
4
2
4
1
Collated pages  
Uncollated pages  
Note:  
L The unit will store the documents into  
memory while collating the copies. If memory  
becomes full while storing, the unit will only  
print out the stored pages.  
L After copying, the collating feature will turn  
OFF automatically.  
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7. Answering Machine  
7GAenesiwneging Machine  
recorded greeting message will be played  
when a call is received.  
7.1 Recording your  
greeting message  
L If you change the maximum recording time to  
GREETING ONLY(feature #10 on page  
69), the unit will answer a call with your  
current greeting message, and then hang up.  
You can record your own greeting message for  
TAM/FAX mode, for a maximum of 16 seconds  
(default) or 60 seconds in length. We  
To check the greeting message  
recommend you record a message of less than  
12 seconds to make it easier to receive faxes.  
1. Set feature #77 to TAM/FAX(page 73)  
beforehand.  
2. Press {AUTO ANSWER} repeatedly to  
display the following.  
TAM/FAX MODE  
2 RINGS  
L The unit will play the greeting message.  
7.1.1 Erasing your recorded  
greeting message  
1 Set feature #77 to TAM/FAX(page 73)  
beforehand.  
2 Press {ERASE} repeatedly to display TAM  
GREETING.  
{MIC}  
3 Press {SET}.  
{SET}  
L To cancel erasing, press {STOP}.  
{STOP} {ERASE}  
4 Press {SET}.  
{RECORD} {AUTO ANSWER}  
Note:  
L If you erase your TAM/FAX greeting  
message, the pre-recorded greeting  
message will be played when a call is  
received.  
1 Set feature #77 to TAM/FAX(page 73)  
beforehand.  
2 Press {RECORD} repeatedly to display  
TAM GREETING.  
3 Press {SET}.  
L A long beep will sound.  
4 Speak clearly about 20 cm (8 inches) away  
from {MIC}.  
L The display will show the remaining  
recording time.  
5 When finished recording, press {STOP}.  
L The unit will repeat your message.  
Note:  
L You can change the maximum TAM/FAX  
greeting message recording time to 60  
seconds (feature #54 on page 72).  
If you change the setting to 60 seconds,  
we recommend that you tell the caller in  
your TAM/FAX greeting message to press  
*9 before starting fax transmission.  
If you change the setting from 60 seconds  
to 16 seconds, your current greeting  
message will be deleted. The pre-  
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7. Answering Machine  
Incoming Messages  
Note:  
L The total recording time of all messages  
(greeting, incoming and memo) is about 18  
minutes. If messages are recorded in noisy  
rooms, the time may be shortened.  
7.2 Listening to recorded  
messages using the base  
unit  
To repeat a message  
When the unit has recorded new voice  
messages:  
Press {<} while listening to the message.  
L If you press {<} within 5 seconds of the  
beginning of the message, the previous  
message will be played.  
L To play back a specific message, press {<}  
or {>} and search for the message you want  
to listen to.  
The {AUTO ANSWER} indicator will flash  
when AUTO ANSWER is turned ON.  
The total number of recorded messages will  
flash on the base unit display.  
Example:  
02  
MESSAGE(S)  
To skip a message  
Press {>} to play the next message.  
The unit will beep slowly if the message alert  
feature is activated (feature #42, page 72).  
To stop playback temporarily  
Press {STOP}.  
L If you press {PLAY MESSAGES} within 1  
minute, the unit will resume playing the rest of  
the messages.  
7.2.1 To play back messages  
{SLOW}  
AUTO ANSWER  
{PLAY MESSAGES}  
Voice time/day stamp  
During playback, the unit will announce the day  
of the week and time that each message was  
recorded.  
If you subscribe to Caller ID service  
During playback, the display shows the name  
and/or number of the caller whose message is  
being played.  
You can call back the displayed number using  
the base unit.  
1. Press {MENU} during playback.  
L The base unit stops playback.  
L If you do not need to edit the telephone  
number, skip to step 3.  
2. Edit the telephone number (page 42).  
{STOP}  
{QUICK}  
{SP-PHONE}  
3. Press {SP-PHONE}.  
{MENU}  
{SET}  
L The base unit automatically dials the  
telephone number.  
{ERASE}  
{A}{B}{<}{>}  
To change the playback speed  
Press {PLAY MESSAGES}.  
Press {QUICK} to play messages at one and a  
half times the original speed. Press {SLOW} to  
play messages at half the original speed.  
L To return to the original speed, press either  
{QUICK} or {SLOW} again during quick or  
slow playback.  
L Only new messages will be played.  
L Adjust the speaker volume using {A} or {B}.  
L After playing back all of the new messages,  
the {AUTO ANSWER} indicator will stop  
flashing but will remain lit up when AUTO  
ANSWER is turned ON. If you press {PLAY  
MESSAGES} at this time, all the recorded  
messages will be played.  
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7. Answering Machine  
7.2.2 Erasing recorded  
messages  
7.3 Listening to recorded  
messages using the  
handset (Remote  
operation)  
To erase a specific message  
Press {ERASE} while listening to the message  
you want to erase.  
To erase all messages  
1. Press {ERASE}.  
2. Press {SET}.  
When the unit has recorded new voice  
messages, New messageis displayed.  
3. Press {SET} again.  
1
{TALK}  
{e}{v}  
{OFF}  
{SP-PHONE}  
{MENU}  
7.3.1 To play back messages  
1 Press {MENU}.  
L Message playis displayed.  
2 Press {Select} (soft key 1).  
L The unit will announce the number of new  
messages, and will play back the new  
messages.  
L To switch to the receiver and listen to the  
messages with privacy, press {TALK}.  
You can switch back to the speaker by  
pressing {SP-PHONE}.  
L Adjust the speaker or receiver volume  
using {v} or {e}.  
3 Press {OFF} to end the operation.  
To repeat a message  
Press {Repeat} (soft key 1) or {1} while  
listening to the message.  
L If pressed within 5 seconds of the beginning  
of the message, the previous message will be  
played.  
To skip a message  
Press {Skip} (soft key 1) or {2} to play the next  
message.  
To playback new messages  
Press {4}.  
L Only new messages are played back.  
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7. Answering Machine  
Memo Message  
To playback all messages  
Press {5}.  
L All messages are played back.  
7.4 Leaving a message for  
others or yourself  
To stop playback temporarily  
Press {9}.  
L To resume operation, enter a remote  
command within 10 seconds.  
You can record a voice memo to leave a private  
message for yourself or someone else.  
Recorded messages are treated as new  
messages.  
L Keep the front cover page open for button  
locations.  
To turn OFF the AUTO ANSWER mode  
Press {0}.  
1 Press {RECORD}.  
L The receiving mode will be set to TEL mode.  
2 Press {SET}.  
L A long beep will sound.  
To turn ON the AUTO ANSWER mode  
3 Speak clearly about 20 cm (8 inches) away  
Press {8}.  
from {MIC}.  
L When AUTO ANSWER is turned ON, the  
receiving mode will be set to FAX ONLY or  
TAM/FAX mode, depending on the setting of  
feature #77 (page 73).  
4 To stop recording, press {STOP}.  
Note:  
L If 6 beeps sound and the unit announces  
“Sorry, no more memory., the unit will exit  
recording mode. Erase unnecessary  
messages (page 61, 62) and try again.  
If you have subscribed to a Caller ID  
service  
During playback, the display shows the name  
and/or number of the caller whose message is  
being played.  
You can call back the displayed number using  
the handset.  
1. Press {MENU}.  
L The unit stops playback.  
L If you need to edit the phone number to  
call back, see page 41.  
2. Press {Call} (soft key 1), {TALK}, or {SP-  
PHONE}.  
L The unit automatically dials the telephone  
number.  
7.3.2 Erasing recorded  
messages  
To erase a specific message  
Press {*}{4} while listening to the message you  
want to erase.  
Voice guide:  
“The message has been erased.”  
L A long beep will sound and the next message  
will be played.  
To erase all messages  
Press {*}{5} while listening to a message.  
L A long beep will sound and the unit will  
announce “All messages have been erased..  
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7. Answering Machine  
Remote Operation  
7.5 Operating from a remote location  
You can call your unit from a remote location and access the answering machine.  
Important:  
L Program the remote operation ID beforehand (feature #11 on page 69, or page 77).  
L Set the unit to TAM/FAX mode before going out (page 52).  
L Use a touch tone telephone for remote operations.  
Helpful hints:  
L When you press a key, press firmly.  
L Please make a copy of the following table, and carry it with you when you go out.  
Answering machine remote operation  
1. Call your unit.  
{7}  
Records greeting message  
2. Enter the remote operation ID during the  
{9}  
Stops recording of the greeting  
message  
TAM/FAX greeting message.  
3. Enter a remote command within 10 seconds.  
{*}{4}  
{*}{5}  
{8}{0}  
{8}{1}  
{8}{2}  
{8}{3}  
{8}{4}  
{#}  
Erases a specific message  
Erases all messages  
Key  
{1}  
{2}  
{4}  
{5}  
{6}  
Remote command  
Repeats a message  
Skips a message  
Turns OFF the answering machine  
Turns ON message transfer  
Turns OFF message transfer  
Turns ON pager call  
New message playback  
All message playback  
Room monitor  
Turns OFF pager call  
Skips the greeting message  
7.5.1 Summary of remote  
operation  
1 Call your unit.  
2 Enter the remote operation ID during the  
TAM/FAX greeting message.  
3 When there are new recorded messages  
L The voice guide will tell you the number of  
new messages and they will be played  
automatically.  
When there are no new messages  
Voice guide:  
“No new messages.”  
When voice memory is full  
Voice guide:  
“Sorry, no more memory. Please erase  
unnecessary messages.”  
Erase any unnecessary messages.  
4 To end remote operation, hang up.  
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7. Answering Machine  
7.5.2 Remote operation using  
remote commands  
Recording a marker message  
After playing back the messages, you can leave  
an additional message.  
{1} Repeat (During playback)  
1. Wait for the voice guide.  
Voice guide:  
L The current message is repeated.  
L If pressed within 5 seconds of playback, the  
previous message will be played.  
“All messages have been played.”  
2. Wait about 10 seconds.  
Voice guide:  
{2} Skip (During playback)  
L The current message is skipped. The next  
message is played.  
“Please leave your name and message after  
the beep.”  
{4} New message playback  
L Only new messages are played back.  
3. Leave a message after the beep.  
{5} All message playback  
L All messages are played back.  
To turn ON the AUTO ANSWER mode  
1. Call your unit and let it ring 10 rings.  
L The answering machine will temporarily  
answer the call.  
{6} Room monitor  
L The unit will monitor the sound for about 30  
seconds in the room.  
L After 30 seconds, a beep will sound. To  
continue monitoring, press {6} again within  
10 seconds.  
2. Enter the remote operation ID during the  
greeting message.  
L A long beep will sound, and the receiving  
mode will be set to TAM/FAX.  
{7} Record greeting message  
L After the long beep, talk for up to 16 seconds.  
Press {9} to end. The new greeting message  
will be played back.  
3. Hang up the handset.  
{*}{4} To erase a specific message (During  
playback)  
L The current message is erased.  
L A long beep will sound and the next message  
will be played.  
{*}{5} To erase all messages  
L A long beep will sound and all messages will  
be erased.  
{8}{0} To turn OFF the answering machine  
L The unit hangs up and will not answer calls  
until turned ON again (page 52, 64).  
{#} To skip the greeting message  
L The greeting message is skipped.  
Turning message transfer ON or OFF  
You must program a transfer telephone number  
beforehand (feature #60 on page 72).  
L Press {8}{1} to turn ON the message  
transfer.  
L Press {8}{2} to turn OFF the message  
transfer.  
Turning pager call ON or OFF  
You must program a pager number beforehand  
(feature #70 on page 73).  
L Press {8}{3} to turn ON the pager call.  
L Press {8}{4} to turn OFF the pager call.  
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7. Answering Machine  
Opion  
6 When finished recording, press {STOP}.  
L The unit will repeat your message.  
7.6 Transferring recorded  
messages to another  
telephone  
7 Press {MENU}.  
To check the transfer greeting message  
1. Press {MENU}.  
This feature allows your unit to call a designated  
telephone number each time an incoming voice  
message is recorded. You can retrieve the  
transferred message via remote operation.  
2. Press {#}, then {6}{1}.  
3. Press {1} to select CHECK.  
4. Press {SET}.  
L The unit will play the message.  
Important:  
L To use this feature, program the transfer  
telephone number first (feature #60, page  
72) and set the unit to TAM/FAX mode.  
5. Press {MENU}.  
To erase your transfer greeting message  
1. Press {MENU}.  
7.6.1 How this feature works  
2. Press {#}, then {6}{1}.  
3. Press {3} to select ERASE.  
4. Press {SET}.  
1 An incoming voice message is recorded in  
your unit.  
2 Your unit calls the transfer telephone  
number.  
5. Press {MENU}.  
Note:  
L If the line is busy, your unit will  
automatically redial the number.  
L When transferring a call, the pre-recorded  
transfer greeting message will be played.  
3 You answer the call with the transfer  
telephone.  
Pager call  
4 Your unit will play the pre-recorded transfer  
greeting message.  
This feature allows your unit to call your pager  
when your unit receives an incoming voice  
message.  
L You can record a transfer greeting  
message.  
1. Press {MENU}.  
5 You enter the remote operation ID, and  
retrieve the message using remote operation  
(page 63).  
2. Press {#}, then {7}{0}.  
3. Press {1} to select ON.  
4. Press {SET}.  
7.6.2 Recording your transfer  
greeting message  
The recording time is limited to 16 seconds.  
5. Enter your pager number up to 30 digits.  
6. Press {SET}.  
7. Enter your pager access code up to 10 digits  
if required.  
Sample message: “This is a transferred  
message from (your name, business and/or  
telephone number). Please enter your remote ID  
for remote operation.”  
8. Press {SET}.  
MSG.=07734  
L Keep the front cover page open for button  
locations.  
L The default code 07734 will show Hello!”  
on your pager.  
L If you want to change this message, enter  
your message up to 30 digits.  
1 Press {MENU}.  
2 Press {#}, then {6}{1}.  
3 Press {2} to select RECORD.  
4 Press {SET}.  
9. Press {SET}.  
L The unit will dial the stored number.  
10.Check that your pager received the pager  
test call.  
5 Speak clearly about 20 cm (8 inches) away  
from the microphone.  
11.Press {SP-PHONE}.  
L The display will show the remaining  
recording time.  
Note:  
L If you have subscribed to a Caller ID service,  
instead of the message you entered in step 8,  
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7. Answering Machine  
your pager will display the callers telephone  
number.  
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8. Programmable Features  
8FeP  
arougerasm(Bm seleUFneiatures  
a
a
b
8.1 Base unit programming  
1 Press {MENU}.  
2 Press {#} and the 2-digit code.  
3 Press the desired direct command to display  
the desired setting.  
L This step may be slightly different  
depending on the feature.  
4 Press {SET}.  
{SET}  
{MENU}  
5 To exit programming, press {MENU}.  
8.2 Direct command chart for base unit  
For more details on the features, see page 69 to page 73.  
Feature  
Feature code  
Direct command  
Page  
Quick Setup  
{0}{0}  
{1}: TAM/FAX(default)  
{2}: DIST. RING”  
page 21  
{3}: TEL ONLY{4}: FAX ONLY”  
Date and time  
Your logo  
{0}{1}  
{0}{2}  
{0}{3}  
{0}{4}  
----------  
----------  
----------  
page 29  
page 30  
page 31  
page 69  
Your fax number  
Confirmation report  
{1}: ON{2}: OFF”  
{3}: ERROR(default)  
Fax ring count  
TAM ring count  
{0}{6}  
{1}: 1{2}: 2{3}: 3(default)  
{4}: 4”  
page 69  
page 53  
{0}{6}  
{2}: 2(default) {3}: 3{4}: 4”  
{5}: 5{6}: 6{7}: 7”  
{0}: TOLL SAVER”  
Callers recording time  
{1}{0}  
{1}: 1 MIN{2}: 2 MIN”  
{3}: 3 MIN(default)  
page 69  
{0}: GREETING ONLY”  
Remote operation ID  
Dialing mode  
{1}{1}  
{1}{3}  
{1}{6}  
{1}{7}  
{2}{2}  
{2}{3}  
----------  
page 69  
page 70  
page 70  
page 70  
page 70  
page 70  
{1}: PULSE{2}: TONE(default)  
{1}: LETTER(default) {2}: A4”  
{1}: A(default) {2}: B{3}: C”  
{1}: ON(default) {2}: OFF”  
Paper size  
Ringer tone  
Automatic journal report  
Overseas mode  
{1}: NEXT FAX{2}: OFF”  
{3}: ERROR(default)  
Delayed send  
{2}{5}  
{1}: ON{2}: OFF(default)  
page 70  
page 71  
Automatic Caller ID list  
{2}{6}  
{1}: ON{2}: OFF(default)  
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8. Programmable Features  
Feature  
Feature code  
Direct command  
Page  
Distinctive Ring  
Fax ring pattern  
{3}{1}  
{1}: ON{2}: OFF(default)  
page 55  
page 56  
{3}{2}  
{1}: A{2}: B{3}: C{4}: D”  
{5}: B-D(default)  
Quick scan  
{3}{4}  
{1}: ON{2}: OFF(default)  
page 71  
page 71  
Receiving reduction  
{3}{6}  
{1}: 72%{2}: 86%”  
{3}: 92%(default) {4}: 100%”  
Display contrast  
{3}{9}  
{1}: NORMAL(default)  
page 71  
{2}: DARKER”  
Fax activation code  
Message alert  
{4}{1}  
{4}{2}  
{4}{3}  
{4}{4}  
{4}{6}  
{4}{7}  
{1}: ON(default) {2}: OFF”  
{1}: ON{2}: OFF(default)  
{1}: ON{2}: OFF(default)  
{1}: ON(default) {2}: OFF”  
{1}: ON(default) {2}: OFF”  
page 72  
page 72  
page 72  
page 72  
page 72  
page 72  
Recording time alert  
Memory reception alert  
Friendly reception  
Fax voice guidance  
{1}: ON(default) {2}: OFF”  
{3}: ERROR”  
Greeting time  
{5}{4}  
{1}: 16s(default) {2}: 60s”  
page 59  
page 38  
Copy phone book  
{5}{9}  
{1}: 1 ITEM(default)  
{2}: ALL ITEMS”  
Message transfer  
{6}{0}  
{1}: ON{2}: OFF(default)  
page 72  
page 65  
Message transfer greeting  
message  
{6}{1}  
{1}: CHECK(default)  
{2}: RECORD{3}: ERASE”  
Incoming message monitor {6}{7}  
{1}: ON(default) {2}: OFF”  
page 73  
page 65  
page 73  
Pager call  
Flash time  
{7}{0}  
{1}: ON{2}: OFF(default)  
{7}{2}  
{1}: 90ms{2}: 100ms”  
{3}: 110ms{4}: 250ms”  
{5}: 300ms{6}: 400ms”  
{7}: 600ms{8}: 700ms(default)  
Caller ID number auto edit  
Connecting tone  
{7}{5}  
{7}{6}  
{7}{7}  
{1}: ON(default) {2}: OFF”  
page 42  
page 73  
page 73  
{1}: ON(default) {2}: OFF”  
AUTO ANSWER  
{1}: TAM/FAX(default)  
{2}: FAX ONLY”  
Set default  
{8}{0}  
{1}: YES{2}: NO(default)  
page 73  
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8. Programmable Features  
{3} 3(default)  
{4} 4”  
8.3 Basic features  
{#}{0}{6} Changing the ring setting in  
TAM/FAX mode  
{#}{0}{0} Setting the Quick Setup  
TAM RING COUNT  
QUICK SETUP  
PRESS SET  
RINGS=2  
[ ]  
To change the number of rings before the unit  
answers a call in TAM/FAX mode. See page 53  
for details.  
{2} 2(default)  
{3} 3”  
{4} 4”  
{5} 5”  
{6} 6”  
L Press {SET} 2 times before pressing the  
direct command button. See page 21 for  
details.  
{1} TAM/FAX(default)  
{2} DIST. RING”  
{3} TEL ONLY”  
{4} FAX ONLY”  
{7} 7”  
{0} TOLL SAVER”  
{#}{0}{1} Setting the date and time  
SET DATE & TIME  
PRESS SET  
Note:  
L You can also program this feature with the  
L Enter the date and time using the dial  
handset (page 77).  
keypad. See page 29 for details.  
{#}{1}{0} Changing the maximum recording  
time for incoming messages  
{#}{0}{2} Setting your logo  
YOUR LOGO  
PRESS SET  
RECORDING TIME  
MODE=3 MIN [ ]  
L Enter your logo using the dial keypad. See  
{1} 1 MIN: 1 minute  
{2} 2 MIN: 2 minutes  
page 30 for details.  
{3} 3 MIN(default): 3 minutes  
{0} GREETING ONLY: Only plays the greeting  
message.  
{#}{0}{3} Setting your fax number  
YOUR FAX NO.  
PRESS SET  
Note:  
L Enter your fax number using the dial keypad.  
L If you select GREETING ONLY, the unit will  
answer a call with the greeting message, and  
then hang up. The unit will not record any  
incoming messages.  
See page 31 for details.  
{#}{0}{4} Printing a confirmation report  
L You can also program this feature with the  
handset (page 77).  
CONFIRM REPORT  
MODE=ERROR [ ]  
To print a confirmation report for fax transmission  
results (page 48).  
{1} ON: A confirmation report will be printed  
after every transmission.  
{#}{1}{1} Setting the remote operation ID  
REMOTE TAM ID  
ID=11  
{2} OFF: Confirmation reports will not be  
printed.  
{3} ERROR(default): A confirmation report will  
be printed only when fax transmission fails.  
1. Press {MENU}.  
2. Press {#}, then {1}{1}.  
3. Enter a 2-digit number (0099).  
L The default ID is 11.  
{#}{0}{6} Changing the ring setting in FAX  
ONLY mode  
4. Press {SET}.  
5. Press {MENU}.  
FAX RING COUNT  
Note:  
RINGS=3  
[ ]  
L You can also program this feature with the  
To change the number of rings before the unit  
answers a call in FAX ONLY mode.  
handset (page 77).  
{1} 1”  
{2} 2”  
69  
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8. Programmable Features  
{#}{1}{3} Setting the dialing mode  
8.4 Advanced features  
DIALING MODE  
MODE=TONE  
[ ]  
{#}{2}{2} Setting the journal report to print  
automatically  
If you cannot make calls, change this setting  
depending on your telephone line service.  
{1} PULSE: For rotary pulse dial service.  
{2} TONE(default): For tone dial service.  
AUTO JOURNAL  
MODE=ON  
[ ]  
Note:  
{1} ON(default): The unit will print a journal  
report automatically after every 30 new fax  
transmissions and receptions (page 48).  
{2} OFF: The unit will not print a journal report,  
but will keep a record of the last 30 fax  
transmissions and receptions.  
L You can also program this feature with the  
handset (page 76).  
{#}{1}{6} Setting the recording paper size  
PAPER SIZE  
=LETTER  
[ ]  
{#}{2}{3} Sending documents overseas  
{1} LETTER(default): Letter or legal size  
paper.  
{2} A4: A4 size paper.  
OVERSEAS MODE  
MODE=ERROR [ ]  
If you cannot send a fax overseas even if the  
number is correct and the line is connected,  
activate this feature before sending the fax.  
This feature improves the reliability by reducing  
the transmission speed.  
{#}{1}{7} Setting the ringer tone for outside  
calls  
RINGER TONE  
MODE=A  
[ ]  
{1} NEXT FAX: This setting is effective only for  
the next attempted fax transmission. After  
transmission, the unit will return to the previous  
setting.  
{2} OFF: Deactivates this feature.  
{3} ERROR(default): When the previous fax  
transmission fails and you wish to re-send the  
document.  
{1} A(default)  
{2} B”  
{3} C”  
Note:  
L To set the handset ringer tone, see page 76.  
Note:  
L This feature is not available for broadcast  
transmission.  
L Calling charges may be higher than usual.  
{#}{2}{5} Sending a fax at a specific time  
DELAYED SEND  
MODE=OFF  
[ ]  
This feature allows you to take advantage of low-  
cost calling hours offered by your telephone  
company. This feature can be set up to 24 hours  
in advance of the desired time.  
To send a document:  
{1} ON”  
{2} OFF(default)  
1. Insert the document.  
2. If necessary, press {A} or {B} repeatedly to  
select the desired resolution (page 47).  
3. Press {MENU}.  
4. Press {#} then {2}{5}.  
5. Press {1} to select ON.  
6. Press {SET}.  
70  
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8. Programmable Features  
7. Enter the fax number.  
Note:  
L If the document exceeds the memory  
capacity, sending of the whole document or  
copying of the exceeded document will be  
canceled and this feature will be turned OFF  
automatically.  
8. Press {SET}.  
9. Enter the transmission start time.  
L Press {*} repeatedly to select AMor  
PM.  
10.Press {SET}.  
{#}{3}{6} Receiving oversized documents  
11.Press {MENU}.  
RCV REDUCTION  
MODE=92%  
Note:  
[ ]  
L To cancel after programming, press {STOP}  
If the size of the document sent by the other  
party is as large as or larger than the recording  
paper, the unit can reduce the document and  
print it. Select the desired reduction rate.  
{1} 72%”  
{2} 86%”  
{3} 92%(default)  
then {SET}.  
{#}{2}{6} Setting the Caller ID list to print  
automatically  
AUTO CALL. LIST  
MODE=OFF  
[ ]  
{1} ON: The Caller ID list will be printed  
automatically each time the base unit logs 30  
different callers (page 39).  
{2} OFF(default): The Caller ID list will not be  
printed, but the base unit will keep a record of the  
information for the last 30 different callers.  
{4} 100%”  
Setting  
Recording  
paper size  
Original  
document  
size  
100%”  
Legal  
A4  
Letter, A4  
Letter  
Letter  
Legal  
A4  
{#}{3}{1} Activating the Distinctive Ring  
feature  
92%”  
(default)  
Letter  
Legal  
A4  
DISTINCTIVE RING  
MODE=OFF  
[ ]  
{1} ON”  
{2} OFF(default)  
See page 55 for details.  
86%”  
Letter  
Letter  
A4  
A4  
72%”  
Legal  
Legal  
{#}{3}{2} Setting the ring pattern for fax  
(Distinctive Ring feature)  
FAX RING PATTERN  
Note:  
RING=B–D  
[ ]  
L The information of the sending party is  
printed on the top of each page. Therefore,  
even if the original document is the same size  
as the recording paper, the document will be  
divided into 2 sheets when printed at  
{1} A”  
{2} B”  
{3} C”  
{4} D”  
{5} B-D(default)  
See page 56 for details.  
100%. Select 92%to print on 1 sheet.  
{#}{3}{9} Changing the base unit display  
contrast  
{#}{3}{4} Setting the quick scan  
QUICK SCAN  
MODE=OFF  
LCD CONTRAST  
MODE=NORMAL [ ]  
[ ]  
This feature is helpful when you want to remove  
the document for other uses, because the unit  
will release the document before sending or  
copying.  
{1} ON: The unit will scan the document and  
store it into memory first, then the unit will start  
sending or copying.  
{1} NORMAL(default): For normal contrast.  
{2} DARKER: Used when the display contrast  
is too light.  
Note:  
L To change the handset display contrast, see  
page 76.  
{2} OFF(default): Deactivates this feature.  
71  
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8. Programmable Features  
{1} ON(default): You will hear a beeping  
sound.  
{#}{4}{1} Changing the fax activation code  
{2} OFF: Deactivates this feature.  
FAX ACTIVATION  
MODE=ON  
[ ]  
{#}{4}{6} Setting friendly reception  
If you wish to use a handset (page 51) or an  
extension telephone (page 52) to receive faxes,  
activate this feature and program the activation  
code.  
{1} ON(default)  
{2} OFF”  
FRIENDLY RCV  
MODE=ON  
[ ]  
To receive a fax automatically when you answer  
a call and hear a fax calling tone (slow beep).  
{1} ON(default): You do not have to press  
{FAX/START} for fax reception.  
1. Press {MENU}.  
{2} OFF: You have to press {FAX/START} for  
fax reception.  
2. Press {#}, then {4}{1}.  
3. Press {1} to select ON.  
4. Press {SET}.  
{#}{4}{7} Setting the fax voice guidance  
5. Enter your code from 2 to 4 digits, using 09,  
{*} and {#}.  
FAX GUIDANCE  
MODE=ON  
[ ]  
L The default code is ;#9.  
L Do not enter 0000.  
If you wish to hear voice guidance for fax  
transmission/reception, activate this feature.  
{1} ON(default): You will hear voice guidance.  
{2} OFF: Deactivates this feature.  
{3} ERROR: To hear voice guidance only when  
fax transmission/reception fails.  
6. Press {SET}.  
7. Press {MENU}.  
{#}{4}{2} Setting the message alert  
MESSAGE ALERT  
{#}{5}{4} Changing the recording time for  
your TAM/FAX greeting message  
MODE=OFF  
[ ]  
To alert you with beeps when a new voice  
message is recorded. If you hear slow beeps,  
listen to recorded messages. The beeps will  
stop.  
{1} ON: You will hear a beeping sound.  
{2} OFF(default): Deactivates this feature.  
GREETING TIME  
MODE=16s  
{1} 16s(default): Maximum recording time is  
16 seconds.  
{2} 60s: Maximum recording time is 60  
seconds.  
See page 59 for details.  
{#}{4}{3} Setting the recording time alert  
{#}{5}{9} Copying phone book data from the  
base unit to the handset  
MODE=OFF  
[ ]  
To alert you with beeps when there is less than  
60 seconds of remaining recording time. If you  
hear slow beeps, erase the recorded messages  
(page 61, 64). The beeps will stop.  
{1} ON: You will hear a beeping sound.  
{2} OFF(default): Deactivates this feature.  
COPY PHONE BOOK  
=1 ITEM  
[ ]  
{1} 1 ITEM(default)  
{2} ALL ITEMS”  
See page 38 for details.  
{#}{6}{0} Setting the message transfer  
{#}{4}{4} Setting the memory reception  
alert  
MESSAGE TRANSFER  
MODE=OFF  
[ ]  
RECEIVE ALERT  
MODE=ON  
To transfer a recorded incoming message to  
another telephone (page 65), activate this  
feature and program the transfer telephone  
number.  
{1} ON”  
{2} OFF(default)  
[ ]  
To alert you with a beeping sound when a  
received fax document is stored into memory  
due to some existing problem.  
The slow beeps will continue until you clear the  
printing problem and make sure the unit is  
supplied with enough paper to print the stored  
document.  
1. Press {MENU}.  
2. Press {#}, then {6}{0}.  
72  
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8. Programmable Features  
3. Press {1} to select ON.  
L You can also program this feature with the  
handset (page 76).  
4. Press {SET}.  
5. Enter the transfer telephone number, up to 30  
{#}{7}{5} Setting the Caller ID number auto  
edit feature  
digits.  
6. Press {SET}.  
CALLER ID EDIT  
7. Press {MENU}.  
MODE=ON  
[ ]  
{1} ON(default)  
{2} OFF”  
See page 42 for details.  
{#}{6}{1} Checking, recording or erasing  
the transfer greeting message  
TRNS-GREETING  
{#}{7}{6} Setting the connecting tone  
CHECK  
[ ]  
CONNECTING TONE  
{1} CHECK(default)  
{2} RECORD”  
MODE=ON  
[ ]  
{3} ERASE”  
See page 65 for details.  
If you often have trouble when sending faxes,  
this feature allows you to hear connecting tones:  
fax tone, ring back tone and busy tone. You can  
use those tones to confirm the status of the other  
partys machine.  
{#}{6}{7} Setting the incoming message  
monitor  
{1} ON(default): You will hear connecting  
tones.  
ICM MONITOR  
MODE=ON  
[ ]  
{2} OFF: Deactivates this feature.  
To hear an incoming message (ICM) from the  
speaker when the answering machine is  
recording the message.  
{1} ON(default): You can monitor the incoming  
message.  
Note:  
L If the ring back tone continues, the other  
partys machine may not be a fax machine or  
may have run out of paper. Check with the  
other party.  
{2} OFF: Deactivates this feature.  
L The connecting tone volume cannot be  
adjusted.  
{#}{7}{0} Calling your pager  
PAGER CALL  
{#}{7}{7} Changing the receiving mode in  
the AUTO ANSWER setting  
MODE=OFF  
[ ]  
{1} ON”  
{2} OFF(default)  
See page 65 for details.  
AUTO ANSWER  
MODE=TAM/FAX [ ]  
{1} TAM/FAX(default): Telephone Answering  
Machine/Fax mode (page 52)  
{#}{7}{2} Setting flash time  
{2} FAX ONLY: Fax only mode (page 53)  
SET FLASH TIME  
MODE=700ms [ ]  
{#}{8}{0} Resetting advanced features to  
their default settings  
The flash time depends on your telephone  
exchange or host PBX.  
{1} 90ms”  
SET DEFAULT  
RESET=NO  
[ ]  
{2} 100ms”  
{1} YES”  
{3} 110ms”  
{2} NO(default)  
{4} 250ms”  
To reset the advanced features:  
{5} 300ms”  
{6} 400ms”  
{7} 600ms”  
{8} 700ms(default)  
1. Press {MENU}.  
2. Press {#}, then {8}{0}.  
3. Press {1} to select YES.  
4. Press {SET}.  
Note:  
L If the unit is connected via a PBX, PBX  
functions (transferring a call etc.) might not  
work correctly. Consult your PBX supplier for  
the correct setting.  
5. Press {SET} again.  
6. Press {MENU}.  
73  
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8. Programmable Features  
Feaues (Handse
8.5 Handset programming  
Important information  
L Make sure the handset and base unit are  
not being used.  
1 Press {MENU}.  
1
2 Press the code number ({0} to {9} and {#}).  
3 Press the desired direct command to display  
the desired setting.  
{OFF}  
{MENU}  
L This step may be slightly different  
depending on the feature.  
4 Press {Save} (soft key 1).  
5 Press {OFF}.  
Note:  
L To exit programming, press {OFF} at any  
time.  
8.6 Direct command chart for handset  
For more details on the features, see page 76 to page 77.  
Feature  
Feature code  
Direct command  
Page  
Ringer volume  
{1}{1}  
{1}: Low {2}: Medium  
page 27  
{3}: High (default) {0}: Off  
Ringer tone  
{1}{2}  
{1}: Tone 1(default)  
page 76  
{2}: Tone 2{3}: Tone 3”  
{4}: Melody 1{5}: Melody 2”  
{6}: Melody 3{7}: Melody 4”  
Message play  
Voice enhancer  
LCD contrast  
Key tone  
{2}  
----------  
page 61  
page 32  
page 76  
page 76  
page 76  
page 42  
page 76  
page 76  
{5}  
{1}: On{0}: Off(default)  
{1}-{6}: Level 1-6  
{0}{1}  
{0}{2}  
{0}{3}  
{0}{4}  
{0}{5}{1}  
{0}{5}{2}  
{1}: On(default) {0}: Off”  
{1}: On{0}: Off(default)  
{1}: On(default) {0}: Off”  
{1}: Pulse{2}: Tone(default)  
Auto talk  
Caller ID number auto edit  
Set dial mode  
Set flash time  
{1}: 700ms(default)  
{2}: 600ms{3}: 400ms”  
{4}: 300ms”  
{5}: 250ms{6}: 110ms”  
{7}: 100ms{8}: 90ms”  
Set line mode  
{0}{5}{3}  
{1}: A{2}: B(default)  
page 76  
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8. Programmable Features  
Feature  
Feature code  
Direct command  
Page  
Number of rings  
{0}{6}{1}  
{2}: 2(default) {3}: 3{4}: 4”  
{5}: 5{6}: 6{7}: 7”  
{0}: Toll saver”  
page 53  
Recording time  
{0}{6}{2}  
{1}: 1min{2}: 2min”  
{3}: 3min(default)  
page 77  
{0}: Greeting only”  
Remote code  
{0}{6}{3}  
----------  
page 77  
page 77  
Display language  
{0}{8}  
{1}: English(default)  
{2}: Español”  
Message alert  
{0}{#}  
{1}: On{0}: Off(default)  
page 77  
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8. Programmable Features  
{0}{3} Setting auto talk feature  
This feature allows you to answer a call by lifting  
the handset off the base unit without pressing  
{TALK} or {SP-PHONE}.  
{1} On”  
{0} Off(default)  
8.7 Programming features  
{1}{1} Changing the ringer volume  
{1} Low  
{2} Medium  
{3} High (default)  
{0} Off  
See page 27 for details.  
Note:  
L If you subscribe to Caller ID service and want  
to view the callers information on the  
handset display after lifting up the handset to  
answer a call, turn OFF this feature.  
{1}{2} Setting ringer tone for outside calls  
To set the handset ringer tone from one of 7  
patterns for outside calls. You can select Tone  
1(default), Tone 2, Tone 3, Melody  
1, Melody 2, Melody 3or Melody 4.  
{1} Tone 1(default)  
{0}{4} Setting the Caller ID number auto  
edit feature  
{1} On(default)  
{0} Off”  
See page 42 for details.  
{2} Tone 2”  
{3} Tone 3”  
{4} Melody 1”  
{5} Melody 2”  
{6} Melody 3”  
{0}{5}{1} Setting dialing mode  
If you cannot make calls, change this setting  
depending on your telephone line service.  
{1}Pulse: For rotary pulse dial service.  
{2}Tone(default): For tone dial service.  
{7} Melody 4”  
Note:  
{2} Playing back messages  
L You can also program this feature with the  
base unit (feature #13 on page 70).  
See page 61.  
{5} Setting voice enhancer feature  
{1} On”  
{0} Off(default)  
{0}{5}{2} Setting the flash time  
The flash time depends on your telephone  
exchange or host PBX.  
{1} 700ms(default)  
{2} 600ms”  
{3} 400ms”  
{4} 300ms”  
{5} 250ms”  
{6} 110ms”  
See page 32 for details.  
{0}{1} Changing the handset display  
contrast  
You can adjust the handset display contrast.  
{1} Level 1  
{2} Level 2  
{3} Level 3 (default)  
{4} Level 4  
{5} Level 5  
{7} 100ms”  
{8} 90ms”  
Note:  
L If the unit is connected via a PBX, PBX  
functions (transferring a call etc.) might not  
work correctly. Consult your PBX supplier for  
the correct setting.  
L You can also program this feature with the  
base unit (feature #72 on page 73).  
{6} Level 6  
Note:  
L To change the base unit display contrast, see  
feature #39 on page 71.  
{0}{2} Setting the key tone  
You can select whether or not key tones are  
heard when keys are pressed. Includes  
confirmation tones and error tones.  
{1} On(default): You will hear key tones.  
{0} Off: Deactivates this features.  
{0}{5}{3} Setting line mode  
The line mode is preset to Band generally  
should not be adjusted. If Line in useis not  
displayed on the handset properly, the line mode  
selection is incorrect. Set line mode to A.  
{1} A”  
{2} B(default)  
76  
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8. Programmable Features  
will flash when new messages have been  
recorded (page 60).  
{1} On: The Ringer/Message alert indicator  
will flash.  
{0}{6}{1} Changing the ring setting in  
TAM/FAX mode  
To change the number of rings before the unit  
answers a call in TAM/FAX mode. See page 53  
for details.  
{2} 2(default)  
{3} 3”  
{4} 4”  
{5} 5”  
{0} Off(default): Deactivates this feature.  
Note:  
L The Ringer/Message alert indicator will not  
flash for new messages while the handset is  
in use.  
L The Ringer/Message alert indicator acts as a  
ringer indicator and as a message alert  
indicator. This indicator will flash rapidly  
when a call is received whether this feature is  
ON or OFF.  
{6} 6”  
{7} 7”  
{0} Toll saver”  
Note:  
L You can also program this feature with the  
base unit (feature #06 on page 69).  
L Battery life may be shortened when using this  
feature (page 20).  
{0}{6}{2} Changing the maximum  
recording time for incoming messages  
{1} 1min: 1 minute  
{2} 2min: 2 minutes  
{3} 3min(default): 3 minutes  
{0} Greeting only: Only plays the greeting  
message.  
Note:  
L If you select Greeting only, the unit will  
answer a call with the greeting message, and  
then hang up. The unit will not record any  
incoming messages.  
L You can also program this feature with the  
base unit (feature #10 on page 69).  
{0}{6}{3} Setting remote operation code  
1. Press {MENU}.  
2. Press {0}{6}{3}.  
L Remote codewill be displayed.  
3. Enter a remote code using a 2-digit number  
(0099).  
L The default setting is 11.  
4. Press {Save} (soft key 1).  
5. Press {OFF}.  
Note:  
L You can also program this feature with the  
base unit (feature #11 on page 69).  
{0}{8} Changing the display language  
You can select either English(default) or  
Españolfor the display language.  
{1} English(default)  
{2} Español”  
{0}{#} Setting the message alert  
You can select whether or not the  
Ringer/Message alert indicator on the handset  
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9. Option  
9HaOnpdtsioenRegistraton  
9.1 Re-registering the  
handset  
If No link to base. Move closer to  
base, try again.is displayed even when  
the handset is near the base unit, you may need  
to re-register the handset to the base unit.  
Make sure the base unit and the handset are  
near each other and not being used.  
Registration must be completed within 1  
minute.  
L Keep the front cover page open for button  
locations.  
1 Base unit:  
Press and hold {LOCATOR/INTERCOM}  
until a beep sounds.  
L HS REGISTRATIONis displayed.  
2 Handset:  
Press and hold {FLASH/CALL WAIT} until  
Handset Registeringis displayed.  
L When registration is complete, a beep  
sounds from the handset.  
L Wait for 20 seconds after registration is  
completed while the handset establishes  
communication with the base unit.  
Note:  
L To stop registration, press {OFF} on the  
handset and press {LOCATOR/INTERCOM}  
on the base unit.  
L If the handset beeps 3 times and Error!!”  
is displayed, an error occurred. Try again.  
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10. Help  
1E0rFoHoeMlFpeasxsAadgveasntage assistancecal 1-800435-7329.  
OK  
L Fax transmission or reception was  
10.1 Error messages –  
successful.  
Reports  
If a problem occurs during fax transmission or  
reception, one of the following messages will be  
printed on the sending and journal reports (page  
48).  
10.2 Error messages –  
Display  
If the unit detects a problem, one or more of the  
following messages will appear on the display.  
COMMUNICATION ERROR  
(Code: 40-42, 46-72, FF)  
L A transmission or reception error occurred.  
Try again or check with the other party.  
10.2.1 Base unit  
—————————————————————  
BUSY  
COMMUNICATION ERROR  
(Code: 43, 44)  
L The handset you tried to copy phone book  
items to is in use.  
—————————————————————  
L A line problem occurred. Connect the  
telephone line cord to a different jack and try  
again.  
L An overseas transmission error occurred. Try  
using the overseas mode (feature #23 on  
page 70).  
CALL SERVICE  
L There is something wrong with the unit.  
Contact our service personnel.  
—————————————————————  
DOCUMENT JAMMED  
L The document is jammed. Remove the  
jammed document (page 91).  
CHECK DOCUMENT  
ERROR-NOT YOUR UNIT  
(Code: 54, 59, 70)  
L A transmission or reception error occurred  
because of a problem with the other partys  
fax machine. Check with the other party.  
L The document was not fed into the unit  
properly. Re-insert the document. If  
misfeeding occurs frequently, clean the  
document feeder rollers (page 92) and try  
again.  
L Attempted to send a document longer than  
600 mm (235/8"). Press {STOP} to remove  
the document. Divide the document into two  
or more sheets, and try again.  
JUNK FAX PROH. REJECT  
L The junk fax prohibitor feature of this unit  
rejected fax reception.  
MEMORY FULL  
—————————————————————  
L The memory is full of received documents  
due to a lack of recording paper or a  
recording paper jam. Install paper (page 16)  
or clear the jammed paper (page 89).  
CHECK MEMORY  
L The base unit memory (telephone numbers,  
parameters, etc.) has been erased. Re-  
program.  
NO DOCUMENT  
L The document was not fed into the unit  
properly. Re-insert the document and try  
again.  
—————————————————————  
CHECK PAPER  
OTHER FAX NOT RESPONDING  
L The recording paper is not installed or the  
unit has run out of paper. Install paper and  
press {START} to clear the message.  
L The recording paper was not fed into the unit  
properly (page 91). Reinstall paper (page 16)  
and press {START} to clear the message.  
L The recording paper has jammed near the  
recording paper entrance. Clear the jammed  
paper (page 89) and press {START} to clear  
the message.  
L The other partys fax machine is busy or has  
run out of recording paper. Try again.  
L The other partys fax machine rang too many  
times. Send the fax manually (page 47).  
L The other partys machine is not a fax  
machine. Check with the other party.  
L The number you dialed is not in service.  
PRESSED THE STOP KEY  
L {STOP} was pressed, and fax transmission  
or reception was canceled.  
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10. Help  
—————————————————————  
—————————————————————  
COVER OPEN  
INCOMPLETE  
b
L The phone book copy stopped because the  
destination handset was out of range.  
CHECK FILM  
—————————————————————  
L The covers are open. Close them.  
L The ink film is empty. Replace the ink film  
with a new one (page 15).  
L The ink film is not installed. Install it (page  
13).  
L The ink film is slack or creased. Tighten it  
(see step 5 on page 14).  
—————————————————————  
MEMORY FULL  
L When making a copy, the document being  
stored exceeded the memory capacity of the  
unit. Press {STOP} to clear the message.  
Divide the document into sections.  
—————————————————————  
MESSAGE FULL  
ERROR!!  
L There is no room left in memory to record  
voice messages. Erase unnecessary  
messages (page 61, 62).  
L The handset tried to copy phone book items  
(page 38) but the copy has been stopped.  
—————————————————————  
—————————————————————  
FAX IN MEMORY  
MODEM ERROR  
L The unit has a document in memory. See the  
other displayed message instructions to print  
out the document.  
L There is something wrong with the units  
modem. Contact our service personnel.  
—————————————————————  
—————————————————————  
NO FAX REPLY  
FAX MEMORY FULL  
L The other partys fax machine is busy or has  
run out of recording paper. Try again.  
—————————————————————  
L The memory is full of received documents  
due to a lack of recording paper or a  
recording paper jam. Install paper (page 16)  
or clear the jammed paper (page 89).  
L When performing memory transmission, the  
document being stored exceeded the  
memory capacity of the unit. Send the entire  
document manually.  
NO ITEMS STORED  
L You tried to copy your phone book items to  
the handset, but your phone book was empty.  
—————————————————————  
—————————————————————  
OPEN CABINET  
CHECK FILM SLACK  
FILM EMPTY  
b
b
OPEN CABINET  
CHECK FILM TYPE  
L Please use genuine Panasonic replacement  
film (page 9).  
L The ink film is slack. Tighten it (see step 5 on  
page 14).  
L The fax machine is positioned near  
appliances such as TVs or speakers which  
generate an intense magnetic field.  
—————————————————————  
L The ink film is empty. Replace the ink film  
with a new one (page 15).  
L The ink film is slack. Tighten it (see step 5 on  
page 14) and install again.  
L The fax machine is positioned near  
appliances such as TVs or speakers which  
generate an intense magnetic field.  
—————————————————————  
PAPER JAMMED  
FILM NEAR EMPTY  
L A recording paper jam occurred. Clear the  
jammed paper (page 89).  
L The remaining ink film is low. Prepare a new  
ink film (page 9).  
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10. Help  
—————————————————————  
10.2.2 Handset  
—————————————————————  
PHONE BOOK FULL  
L There is no space to store new items in the  
phone book. Erase unnecessary items (page  
38).  
L The phone book memory of the handset is  
already full, or became full when copying  
phone book items. Copying was stopped.  
Press {STOP} to exit the mode (page 38).  
Erase other stored items in the handset  
phone book (page 38), then try again.  
—————————————————————  
L The called base unit is in use.  
—————————————————————  
PLEASE WAIT  
L The unit is checking that there is no slack or  
crease on the ink film. Wait for a moment  
while the check is completed.  
L The battery has been discharged. The  
handset will not work. Fully charge the  
battery (page 20).  
—————————————————————  
—————————————————————  
REDIAL TIME OUT  
L The other partys fax machine is busy or has  
run out of recording paper. Try again.  
L When you tried to re-register the handset, the  
handset and the base unit could not link for  
some reason, such as interference from  
electrical appliances. Move the handset and  
the base unit away from the electrical  
appliances and try again.  
REMOVE DOCUMENT  
L The document is jammed. Remove the  
jammed document (page 91).  
L Press {STOP} to eject the jammed paper.  
—————————————————————  
—————————————————————  
SERIAL ERROR  
L There is something wrong with the unit.  
Contact our service personnel. The handset  
will not work. So, if you make a call, use the  
base unit.  
L The base unit is conducting an outside call or  
a parallel connected telephone is in use.  
—————————————————————  
—————————————————————  
TRANSMIT ERROR  
L A transmission error occurred. Try again.  
L If you send a fax overseas, try the following:  
Use the overseas transmission mode  
(feature #23 on page 70).  
Add 2 pauses at the end of the telephone  
number or dial manually.  
L The base unit is on hold for an outside call.  
—————————————————————  
—————————————————————  
UNIT OVERHEATED  
L The unit is too hot. Stop using the unit for a  
while and let the unit cool down.  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
L The handset has lost communication with the  
base unit. Move closer to the base unit, and  
try again.  
L Raise the base unit antenna.  
L The handsets registration may have been  
canceled. Re-register the handset (page 78).  
—————————————————————  
L There is no space to store new items in  
phone book. Erase unnecessary items (page  
38).  
—————————————————————  
L A handset button was pressed while the  
handset was on the base unit. Lift the  
handset and press the button again.  
—————————————————————  
L The battery needs to be charged. Recharge  
the battery (page 20).  
—————————————————————  
L The handset has lost communication with the  
base unit. Move closer to the base unit and  
try again.  
L The base unit user is listening to messages.  
Try again later.  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
Toubleshooting  
10.3 When a function does not work, check here  
10.3.1 Initial settings  
Problem  
Cause & Solution  
I cannot hear a dial tone.  
L If you used a splitter to connect the unit, remove the splitter and  
connect the unit to the wall jack directly. If the unit operates  
properly, check the splitter.  
L Disconnect the unit from the telephone line and connect a known  
working telephone. If the working telephone operates properly,  
contact our service personnel to have the unit repaired. If the  
working telephone does not operate properly, contact your  
telephone company.  
L The power cord or telephone line cord is not connected. Check the  
connections.  
L If you connected the fax machine through a computer modem,  
connect the fax machine directly to a telephone line jack.  
I cannot make calls.  
L The dialing mode setting may be wrong. Change the setting  
(feature #13 on page 70, or page 76).  
The unit does not work.  
L Check the battery is installed correctly (page 17).  
L Check the connections (page 19).  
L Fully charge the battery (page 20).  
The unit does not ring.  
10.3.2 General  
Problem  
L The ringer volume is turned OFF. Adjust it (page 27, 28).  
Cause & Solution  
The unit displays CHECK  
PAPEReven though  
paper is inserted.  
L The paper is inserted halfway. Insert it correctly (page 91) and  
press {START} to clear the message.  
Theother partycomplains  
they only hear a fax tone  
and cannot talk.  
L FAX ONLY mode is set. Tell the other party the number is only used  
for faxes.  
L Change the receiving mode to TEL mode (page 51) or TAM/FAX  
mode (page 52).  
L If you use a Distinctive Ring service, make sure you have set the  
same ring pattern assigned by the telephone company (page 55).  
The {REDIAL/PAUSE}  
button does not function  
properly.  
L If this button is pressed during dialing, a pause will be inserted. If  
pressed immediately after a dial tone is obtained, the last number  
dialed will be redialed.  
The receiving mode does  
not function properly.  
L The Distinctive Ring is set (feature #31 on page 71).  
During programming, I  
cannot enter the code or  
ID number.  
L All or part of the number is the same as another code or ID.  
Change the number:  
remote operation ID (code): feature #11 on page 69, or page  
77,  
fax activation code: feature #41 on page 72,  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
Problem  
Cause & Solution  
The ink film runs out  
quickly.  
L Even if there are only a few sentences, every page that comes out  
of the machine is considered a full page.  
L Turn OFF the following features:  
confirmation report: feature #04 on page 69.  
journal report: feature #22 on page 70.  
Caller ID list: feature #26 on page 71.  
The unit beeps.  
L Recording paper/ink film has run out. Press {STOP} to stop the  
beeps and install paper/ink film.  
Whenever I try to retrieve  
my voice mail messages, I  
am interrupted by the fax  
tone.  
L You are probably entering {*}{#}{9}. This is the default setting  
for the fax activation code. If you use a voice mail service, turn the  
fax activation feature OFF or reprogram the activation code  
(feature #41 on page 72).  
The speakerphone is not  
working.  
L Use the speakerphone in a quiet room.  
L If you have difficulty hearing the other party, adjust the volume.  
I cannot page the handset  
or base unit.  
L The handset is too far from the base unit.  
The unit does not display  
the callers name and/or  
telephone number.  
L You need to subscribe to a Caller ID service.  
L Other telephone equipment may be interfering with your phone.  
Disconnect it and try again.  
L Other electrical appliances connected to the same outlet may be  
interfering with the Caller ID information.  
L Telephone line noise may be affecting the Caller ID information.  
L The caller requested not to send his/her information (page 39).  
L If a call is being transferred to you, the caller information will not be  
displayed.  
TheCallerIDlist/incoming  
phone numbers are not  
edited automatically.  
L The Caller ID number auto edit feature is turned OFF. Turn it ON  
and try again (page 42).  
The display exits the  
Caller ID List while  
viewing caller  
L Do not pause for over 1 minute on the handset or 3 minutes on the  
base unit while searching.  
information.  
10.3.3 Cordless handset  
Problem  
Cause & Solution  
The handset does not  
work.  
L Make sure that the battery is installed correctly (page 17).  
L Fully charge the battery (page 20).  
L Clean the charge contacts and charge again (page 20).  
L Unplug the base units power cord to reset. Plug in, and try again.  
L Re-install the battery (page 17) and fully charge it.  
The handset does not  
ring.  
L The ringer volume is set to OFF. Adjust it (page 27).  
The display shows No  
link to base. Move  
closer to base, try  
again.and an alarm  
tone sounds.  
L The handset is too far from the base unit.  
Move closer and try again.  
L Plug in the base units power cord.  
L Raise the base unit antenna.  
L The handset may have lost communication with the base unit.  
Register the handset again (page 78).  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
Problem  
Cause & Solution  
Static, sound cuts in/out,  
fades. Interference from  
other electrical units.  
L Move the handset and the base unit away from other electrical  
appliances.  
L Move closer to the base unit.  
L Raise the base unit antenna.  
While programming, the  
handset starts to ring.  
L To answer a call, press {TALK} or {SP-PHONE}. Start again from  
the beginning after hanging up.  
I cannot redial by  
L If the last number dialed was more than 48 digits long, the number  
pressing {REDIAL}.  
will not be redialed correctly.  
Recharge batteryis  
displayed, 68879 flashes  
or the handset beeps  
intermittently.  
L Fully charge the battery (page 20).  
Charge for 6hand  
68889 are displayed and  
the handset does not  
work.  
L The battery has been discharged. Fully charge the battery (page  
20).  
I charged the battery fully,  
but Recharge battery”  
is still displayed and/or  
68879 continues to flash,  
or Charge for 6hand  
68889 are displayed.  
L Clean the charge contacts and charge again (page 20).  
L The battery may need to be replaced (page 17). If you install a new  
battery, fully charge it (page 20).  
The [CHARGE] indicator  
does not go out after the  
battery has been charged.  
L This is normal.  
I cannot receive  
documents by pressing  
{*}{#}{9} on the  
handset.  
L You must set remote fax activation to ON (feature #41 on page 72)  
beforehand.  
L Press {*}{#}{9} firmly.  
L The memory is full of received documents due to a lack of  
recording paper or a recording paper jam. Install paper or clear the  
The handset display is  
blank.  
L Fully charge the battery (page 20).  
I cannot have a  
conversation using the  
headset.  
L Make sure that an optional headset is connected properly (page  
18).  
L If SP-phoneis displayed on the handset, press {TALK} to  
switch to the headset.  
I cannot program items.  
L Programming is not possible while the handset and/or base unit is  
being used.  
L Do not pause for over 1 minute while programming.  
L Move closer to the base unit.  
L While another user is listening to messages or the telephone  
answering machine is answering a call, you cannot program. Try  
again later.  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
10.3.4 Fax sending  
Problem  
Cause & Solution  
I cannot send documents.  
L The other partys fax machine is busy or has run out of recording  
paper. Try again.  
L The other partys machine is not a fax machine. Check with the  
other party.  
L The other partys fax machine failed to answer the fax  
automatically. Send the fax manually (page 47).  
I cannot send a fax  
overseas.  
L Use the overseas transmission mode (feature #23, on page 70).  
L Add two pauses at the end of the telephone number or dial  
manually.  
Theother partycomplains  
that letters on their  
received document are  
distorted or not clear.  
L If your line has special telephone services such as call waiting, the  
service may have been activated during fax transmission. Connect  
the unit to a line that does not have these services.  
L An extension telephone on the same line is off the hook. Hang up  
the extension telephone and try again.  
L Try copying the document with this unit. If the copied image is clear,  
there may be something wrong with the other partys machine.  
Theother partycomplains  
that black lines, white  
lines or smudges appear  
on their received  
L The scanner glass or rollers are dirty with correction fluid, etc.  
Clean them (page 92). Please do not insert a document before  
correction fluid has dried completely.  
document.  
10.3.5 Fax receiving  
Problem  
Cause & Solution  
I cannot receive  
documents.  
L When you have a single telephone line and subscribe to a voice  
mail service, you must also subscribe to a Distinctive Ring service  
(page 55).  
L The ink film is empty. Replace the ink film with a new one (page  
15).  
I cannot receive  
L The receiving mode is set to TEL mode.  
documents automatically.  
Change the receiving mode:  
TAM/FAX mode (page 52) or FAX ONLY mode (page 53).  
L The time taken to answer the call is too long. Decrease the number  
of rings in feature #06 (page 69).  
L The greeting message is too long. Record a shorter message  
(page 59).  
The display shows  
L The receiving mode is set to FAX ONLY mode and the incoming  
CONNECTING....., but  
faxes are not received.  
call is not a fax. Change the receiving mode:  
TAM/FAX mode (page 52) or TEL mode (page 51).  
A blank sheet is ejected.  
L If a blank sheet is ejected after the received document is printed  
out, the size of the document sent by the other party is as large as,  
or larger than, the recording paper, or the receiving reduction rate  
is not programmed correctly. Program the proper rate in feature  
#36 (page 71).  
L The other party placed the document in their fax machine facing  
the wrong way. Check with the other party.  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
Problem  
Cause & Solution  
The printing quality is  
poor.  
Please do not reuse the ink film!  
Please use genuine Panasonic replacement film. Refer to page 9 for  
further details.  
L The thermal head is dirty. Clean it (page 93).  
L If documents can be copied properly, the unit is working normally.  
The other party may have sent a faint document or there may be  
something wrong with the other partys machine. Ask them to send  
a clearer copy of the document or to check their fax machine.  
L Some paper has instructions recommending which side to print on.  
Try turning the recording paper over.  
L You may have used paper with a cotton and/or fiber content that is  
over 20%, such as letterhead or resume paper. We recommend  
smooth paper such as Hammermill Jet Printfor clearer printing.  
I cannot receive  
documents by pressing  
{*}{#}{9} on the  
handset.  
L You must set remote fax activation to ON (feature #41 on page 72)  
beforehand.  
L Press {*}{#}{9} firmly.  
L The memory is full of received documents due to a lack of  
recording paper or a recording paper jam. Install paper (page 16)  
or clear the jammed paper (page 89).  
Theother partycomplains  
that they cannot send a  
document.  
L The receiving mode is set to TEL mode. Receive the document  
manually (page 51) or change the receiving mode to TAM/FAX  
mode (page 52) or FAX ONLY mode (page 53).  
L The memory is full of received documents due to a lack of  
recording paper or a recording paper jam. Install paper (page 16)  
or clear the jammed paper (page 89).  
I cannot select the desired  
receiving mode.  
L If you want to set TAM/FAX or FAX ONLY mode:  
select the desired mode using feature #77 (page 73), and  
press {AUTO ANSWER} repeatedly until the desired mode is  
displayed.  
L If you want to set TEL mode:  
press {AUTO ANSWER} repeatedly until TEL mode is  
displayed.  
10.3.6 Copying  
Problem  
Cause & Solution  
The unit will not make a  
copy.  
L The ink film is empty. Replace the ink film with a new one (page  
15).  
L You cannot make a copy during programming.  
L You cannot make a copy during a telephone conversation.  
A black line, white line or  
smudge appears on the  
copied document.  
L The scanner glass or rollers are dirty with correction fluid, etc.  
Clean them (page 92). Please do not insert a document before  
correction fluid has dried completely.  
The copied image is  
distorted.  
L Adjust the width of the document guides to fit the actual size of the  
document.  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
Problem  
Cause & Solution  
The printing quality is  
poor.  
Please do not reuse the ink film!  
Please use genuine Panasonic replacement film. Refer to page 9 for  
further details.  
Original  
ABC  
L The thermal head is dirty. Clean it (page 93).  
L Some paper has instructions recommending which side to print on.  
Try turning the recording paper over.  
L You may have used paper with a cotton and/or fiber content that is  
over 20%, such as letterhead or resume paper. We recommend  
smooth paper such as Hammermill Jet Printfor clearer printing.  
10.3.7 Answering machine  
Problem  
I cannot listen to  
messages from a remote  
location.  
L Press the remote operation ID (code) correctly and firmly (feature  
#11 on page 69, or page 77).  
L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page  
64).  
Theother partycomplains  
that they cannot leave a  
voice message.  
L The recording time is set to GREETING ONLY. Select 1 MIN,  
2 MINor 3 MIN(feature #10 on page 69, or page 77).  
L The memory is full. Erase unnecessary messages (page 61, 62).  
I cannot operate the  
answering machine with  
the handset.  
L Someone is operating the answering machine.  
L You are too far from the base unit. Move closer to the base unit.  
During message  
playback, the unit rings.  
L A call is being received. To answer the call, if you are using the  
base unit, press {SP-PHONE} on the base unit. If you are using  
the handset, press {TALK} or {SP-PHONE} on the handset. For  
playback, start again from the beginning after hanging up.  
The Ringer/Message alert  
indicator flashes slowly  
when the handset is not  
ringing and in use.  
L The message alert is turned ON and new messages have been  
recorded. Turn the message alert OFF (page 77) or listen to the  
new messages (page 60, 61).  
Caller ID information does  
not display during  
L The caller information will not be displayed if a message is  
recorded by using {RECORD} (page 62).  
message playback.  
10.3.8 If a power failure occurs  
L The unit will not function.  
L The unit is not designed for making emergency telephone calls when the power fails. Alternative  
arrangements should be made for access to emergency services.  
L Fax transmission and reception will be interrupted.  
L If delayed transmission (feature #25, page 70) is programmed and a power failure prevents the  
document from being sent at the set time, the document will be sent after power is restored.  
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power  
down report will be printed stating which documents in memory have been erased.  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
Jams  
3 Open the back cover.  
10.4 Recording paper jams  
10.4.1 When the recording paper  
has jammed in the unit  
The display will show the following.  
PAPER JAMMED  
1 Open the front cover by pulling up the center  
part.  
4 Remove the jammed recording paper (1).  
1
2 Release the back cover by pushing the green  
button (1).  
L You can also release the back cover by  
pushing in the green lever (2).  
1
2
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10. Help  
5 Turn the gear of the blue core (1) in the  
direction of the arrow until the ink film is tight  
(2).  
Incorrect  
The ink film is not wrapped  
around the blue core.  
Slack/Crease  
1
Reverse  
6 Close the back cover securely by pushing  
down on the notched area at both ends (1).  
2
7 Close the front cover securely.  
L Make sure that the ink film is wrapped  
around the blue core (3) at least once.  
Correct  
1 turn  
Tight  
3
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10. Help  
8 Remove the recording paper and straighten.  
Pull the tension plate forward (1) and insert  
the paper. Then push the tension plate back.  
10.5 Document jams –  
sending  
1 Open the front cover by pulling up the center  
part. Remove the jammed document  
carefully (1).  
1
1
10.4.2 When the recording paper  
was not fed into the unit properly  
The display will show the following.  
2 Close the front cover securely.  
CHECK PAPER  
Remove the recording paper and straighten. Pull  
the tension plate forward (1) and insert the  
paper. Push the tension plate back, then press  
{START} to clear the message.  
{START}  
1
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10. Help  
Note:  
dry thoroughly. Clean the scanner glass (3)  
L Do not pull out the jammed paper forcibly  
before opening the front cover.  
with a soft, dry cloth.  
Caution:  
L Do not use paper products, such as  
paper towels or tissues.  
1
2
Cleaning  
3
10.6 Document  
4 Close the front cover securely.  
feeder/scanner glass  
cleaning  
Clean the document feeder/scanner glass when:  
Documents frequently misfeed.  
Smudges or black/white lines appear on the  
original document when sending or copying.  
1 Disconnect the power cord and the  
telephone line cord.  
2 Open the front cover by pulling up the center  
part.  
5 Connect the power cord and the telephone  
line cord.  
3 Clean the document feeder rollers (1) and  
rubber flap (2) with a cloth moistened with  
isopropyl rubbing alcohol, and let all parts  
For Fax Advantage assistance, call 1-800-435-7329.  
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10. Help  
3 Release the back cover by pushing the green  
button (1).  
10.7 Thermal head  
cleaning  
L You can also release the back cover by  
pushing in the green lever (2).  
If smudges or black/white lines appear on a  
copied/received document, check whether there  
is dust on the thermal head. Clean the thermal  
head to remove the dust.  
1 Disconnect the power cord and the  
1
telephone line cord.  
2 Open the front cover by pulling up the center  
part.  
2
4 Open the back cover.  
5 Remove the ink film (1).  
1
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10. Help  
6 Clean the thermal head (1) with a cloth  
moistened with isopropyl rubbing alcohol,  
and let it dry thoroughly.  
Caution:  
L To prevent a malfunction due to static  
electricity, do not use a dry cloth and  
do not touch the thermal head directly.  
1
7 Reinstall the ink film and close the covers  
(see steps 4 to 7 on page 13).  
8 Connect the power cord and the telephone  
line cord.  
For Fax Advantage assistance, call 1-800-435-7329.  
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11. General Information  
1P1rinGtedneRraepl onftosrmaon  
11.1 Reference lists and  
reports (Base unit only)  
You can print out the following lists and reports  
for your reference.  
SETUP LIST:  
Provides you with the current settings of the  
base unit programming features (page 69 to  
page 73).  
TEL NO. LIST:  
Provides you with names and numbers which  
are stored in the phone book of the base unit.  
JOURNAL REPORT:  
Keeps a record of fax transmission and  
reception. This report can be printed  
automatically after every 30 fax communications  
(feature #22 on page 70).  
PRINTER TEST:  
Allows you to check the print quality of your unit.  
If the test print has a smudge, or blurred points or  
lines, clean the thermal head (page 93).  
BROADCAST LIST:  
Provides you with names and numbers which  
are stored in the broadcast memory (page 49).  
CALLER ID LIST:  
Keeps a record of the last 30 different callers of  
the base unit after subscribing to a Caller ID  
service. To print automatically after every 30 new  
calls, activate feature #26 (page 71).  
{STOP}  
{<}{>}  
{SET} {MENU}  
1 Press{MENU} repeatedlytodisplayPRINT  
REPORT.  
2 Press {<} or {>} repeatedly to display the  
desired item.  
3 Press {SET} to start printing.  
L To stop printing, press {STOP}.  
4 Press {MENU}.  
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11. General Information  
Specicaons  
Maximum: Approx. 135 W (When copying a 100  
% black document)  
11.2 Technical data about  
this product  
Power supply:  
120 V AC, 60 Hz  
Fax memory capacity*3:  
Transmission: Approx. 25 pages  
Reception: Approx. 28 pages  
Voice memory capacity*4:  
Approx. 18 minutes  
11.2.1 Base unit  
Applicable lines:  
Public Switched Telephone Network  
Document size:  
Max. 216 mm (81/2") in width, Max. 600 mm  
(235/8") in length  
*1 Transmission speed varies depending on  
page content, resolution, telephone line  
conditions, and the other partys machine.  
*2 Transmission speed is based upon the ITU-T  
No. 1 Test Chart and original mode. If the  
capabilities of the other partys machine are  
inferior to your unit, the transmission speed  
may be lower.  
*3 If an error occurs during fax reception, such  
as a paper jam or if the recording paper runs  
out, the fax and subsequent faxes will be  
retained in memory.  
Effective scanning width:  
208 mm (83/16")  
Effective printing width:  
Letter/Legal: 208 mm (83/16")  
A4: 202 mm (715/16")  
Transmission speed*1:  
Approx. 9 s/page*2  
Scanning density:  
Horizontal: 8 pels/mm (203 pels/inch)  
Vertical: 3.85 lines/mm (98 lines/inch) (standard  
resolution)  
7.7 lines/mm (196 lines/inch) (fine/photo  
resolution)  
*4 Including greeting messages. Total recording  
time may be reduced by the calling partys  
background noise.  
ITU-T No. 1 Test Chart  
15.4 lines/mm (392 lines/inch) (super fine  
resolution)  
Photo resolution:  
64 levels  
Scanner type:  
Contact Image Sensor  
Printer type:  
Thermal Transfer on plain paper  
Data compression system:  
Modified Huffman (MH), Modified READ (MR)  
Modem speed:  
14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400  
bps; Automatic Fallback  
Operating environment:  
5 °C 35 °C (41 °F 95 °F), 20 % 80 % RH  
(Relative Humidity)  
Dimensions:  
Approx. height 128 mm × width 389 mm × depth  
242 mm (51/32" × 155/16" × 917/32")  
Mass (Weight):  
Approx. 3.1 kg (6.8 lb.)  
Power consumption:  
Standby: Approx. 7.0 W  
Transmission: Approx. 13 W  
Reception: Approx. 50 W (When receiving a 20  
% black document)  
Copy: Approx. 50 W (When copying a 20 % black  
document)  
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11. General Information  
11.2.2 Handset  
Recording paper specifications  
Operating environment:  
5 °C 40 °C (41 °F 104 °F)  
Frequency:  
2.40 GHz 2.48 GHz  
Recording paper size:  
Letter: 216 mm × 279 mm (81/2" × 11")  
Legal: 216 mm × 356 mm (81/2" × 14")  
A4: 210 mm × 297 mm (81/4" × 1111/16")  
Recording paper weight:  
Dimensions:  
60 g/m2 to 90 g/m2 (16 lb. to 24 lb.)  
Approx. height 208 mm × width 52 mm × depth  
39 mm (83/16" × 21/16" × 117/32")  
Note for recording paper:  
L Do not use the following types of paper:  
Mass (Weight):  
Approx. 190 g (0.42 Ib.)  
Paper with a cotton and/or fiber content  
that is over 20 %, such as letterhead  
paper or paper used for resumes  
Extremely smooth or shiny paper, or  
paper that is highly textured  
Power supply:  
Ni-MH battery (3.6 V, 830 mAh)  
Security codes:  
1,000,000  
Coated, damaged or wrinkled paper  
Paper with foreign objects attached, such  
as tabs or staples  
Paper which has dust, lint or oil stains  
Paper that will melt, vaporize, discolor,  
scorch or emit dangerous fumes near 200  
°C (392 °F), such as vellum paper. These  
materials may transfer onto the fusing  
roller and cause damage.  
Moist paper  
L Some paper only accepts print on one side.  
Try using the other side of the paper if you are  
not happy with the print quality or if  
misfeeding occurs.  
L For proper paper feeding and best print  
quality, we recommend using long-grained  
paper.  
L Do not use paper of different types or  
thickness at the same time. This may cause a  
paper jam.  
L Avoid double-sided printing.  
L Do not use paper printed from this unit for  
double-sided printing with other copiers or  
printers. This may cause a paper jam.  
L To avoid curling, do not open paper packs  
until you are ready to use the paper. Store  
unused paper in the original packaging, in a  
cool and dry location.  
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11. General Information  
FCC and Othenormation  
11.3 FCC and Other Information  
This equipment complies with Part 68 of the FCC  
rules and the requirements adopted by the ACTA.  
On the rear of this equipment is a label that  
contains, among other information, a product  
identifier in the format US:ACJ----------.  
Connection to party line service is subject to state  
tariffs. Contact the state public utility commission,  
public service commission or corporation  
commission for information.  
If requested, this number must be provided to the  
telephone company.  
Registration No .....(found on the rear of the unit)  
Ringer Equivalence No. (REN)  
If your home has specially wired alarm equipment  
connected to the telephone line, ensure the  
installation of this equipment does not disable your  
alarm equipment. If you have questions about  
what will disable alarm equipment, consult your  
telephone company or a qualified installer.  
...............................(found on the rear of the unit)  
A plug and jack used to connect this equipment to  
the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with  
this product. It is designed to be connected to a  
compatible modular jack that is also compliant.  
This equipment is hearing aid compatible as  
defined by the FCC in 47 CFR Section 68.316.  
When you hold the phone to your ear, noise might  
be heard in your Hearing Aid. Some Hearing Aids  
are not adequately shielded from external RF  
(radio frequency) energy. If noise occurs, use an  
optional headset accessory or the speakerphone  
option (if applicable) when using this phone.  
Consult with your audiologist or Hearing Aid  
manufacturer about the availability of Hearing Aids  
which provide adequate shielding to RF energy  
commonly emitted by digital devices.  
The REN is used to determine the number of  
devices that may be connected to a telephone line.  
Excessive RENs on a telephone line may result in  
the devices not ringing in response to an incoming  
call. In most but not all areas, the sum of RENs  
should not exceed five (5.0).To be certain of the  
number of devices that may be connected to a  
line, as determined by the total RENs, contact the  
local telephone company. For products approved  
after July 23, 2001, the REN for this product is part  
of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by  
## are the REN without a decimal point (e.g.,03 is  
a REN of 0.3).  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST CALLS TO  
EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain to the  
dispatcher the reason for the call.  
2) Perform such activities in the off-peak hours,  
such as early morning or late evenings.  
If this equipment causes harm to the telephone  
network, the telephone company will notify you in  
advance that temporary discontinuance of service  
may be required. But if advance notice isnt  
practical, the telephone company will notify the  
customer as soon as possible. Also, you will be  
advised of your right to file a complaint with the  
FCC if you believe it is necessary.  
The software contained in this equipment to allow  
user access to the network must be upgraded to  
recognize newly established network area codes  
and exchange codes as they are placed into  
service. Failure to upgrade the premises systems  
or peripheral equipment to recognize the new  
codes as they are established will restrict the  
customer and the customers employees from  
gaining access to the network and to these codes.  
The telephone company may make changes in its  
facilities, equipment, operations or procedures that  
could affect the operation of the equipment. If this  
happens the telephone company will provide  
advance notice in order for you to make necessary  
modifications to maintain uninterrupted service.  
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must accept any  
interference received, including interference that  
may cause undesired operation.  
If trouble is experienced with this equipment, for  
repair or warranty information, please contact a  
Factory Servicenter or other Authorized Servicer. If  
the equipment is causing harm to the telephone  
network, the telephone company may request that  
you disconnect the equipment until the problem is  
resolved.  
Privacy of communications may not be ensured  
when using this phone.  
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11. General Information  
CAUTION:  
Any changes or modifications not expressly  
approved by the party responsible for compliance  
could void the users authority to operate this  
device.  
NOTE:  
This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable  
protection against harmful interference in a  
residential installation. This equipment generates,  
uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with  
the instructions, may cause harmful interference  
to radio communications. However, there is no  
guarantee that interference will not occur in a  
particular installation. If this equipment does  
cause harmful interference to radio or television  
reception, which can be determined by turning  
the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of  
the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
Connect the equipment into an outlet on a  
circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced radio/TV  
technician for help.  
Some cordless telephones operate at frequencies  
that may cause interference to nearby TVs and  
VCRs. To minimize or prevent such interference,  
the base of the cordless telephone should not be  
placed near or on top of a TV or VCR. If  
interference is experienced, move the cordless  
telephone further away from the TV or VCR. This  
will often reduce, or eliminate, interference.  
FCC RF Exposure Warning:  
This product complies with FCC radiation  
exposure limits set forth for an uncontrolled  
environment. To comply with FCC RF exposure  
requirements the base unit must be installed and  
operated with its antenna located 20 cm or more  
between antenna and all persons body  
(excluding extremities of hands, wrist and feet).  
The handset unit may be carried and operated  
with only the specific provided belt-clip. Other  
non-tested belt-clips or similar body-worn  
accessories may not comply and must be  
avoided. The base and handset units must not be  
co-located or operated in conjunction with any  
other antenna or transmitter.  
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11. General Information  
Limited aany  
11.4 Limited Warranty  
PANASONIC CONSUMER ELECTRONICS COMPANY,  
DIVISION OF PANASONIC CORPORATION OF  
NORTH AMERICA  
PANASONIC PUERTO RICO, INC.  
San Gabriel Industrial Park,  
Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
One Panasonic Way, Secaucus, New Jersey 07094  
Panasonic Facsimile Product  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or workmanship, Panasonic  
Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor)  
will, for the length of the period indicated on the chart below, which starts with the date of original purchase  
(Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b)  
replace it with a new or a refurbished product. The decision to repair or replace will be made by the  
warrantor.  
FAX categories  
Thermal Transfer Facsimile  
Laser Facsimile  
Parts  
Labor  
6 Months  
1 (one) Year  
6 Months  
1 (one) Year  
Batteries, antennas, optional accessories (such as additional handsets), ink film, toner cartridge, drum unit,  
and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not warranted under this Limited  
Warranty.  
During the LaborLimited Warranty period there will be no charge for labor. During the PartsLimited  
Warranty period, there will be no charge for parts. You must carry-in or mail-in your product during the  
Limited Warranty period. This Limited Warranty only applies to products purchased and serviced in the  
United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only  
covers products purchased as new. A purchase receipt or other proof of the original purchase date is  
required for Limited Warranty service.  
Carry-In or Mail-In Service  
For Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329)  
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT  
COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER  
damages which occurred in shipment, or failures which are caused by products not supplied by the  
warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from  
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up  
adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance,  
power line surge, improper voltage supply, lightning damage, modification, or commercial use (such as in a  
hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a  
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY  
COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF  
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone  
remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not  
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE  
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.  
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11. General Information  
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations  
on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from  
state to state. If a problem with this product develops during or after the Limited Warranty period, you may  
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the  
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.  
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY AREYOUR  
RESPONSIBILITY.  
For In Limited Warranty product service  
• Call toll-free 1-800-HELP-FAX (1-800-435-7329)  
for the location of an authorized servicenter.  
When you ship the product  
• Carefully pack your unit, preferably in the original  
carton.  
• Attach a letter, detailing the symptom or problem,  
to the outside of the carton.  
• Send the unit to an authorized servicenter,  
prepaid and adequately insured.  
• Do not send your unit to the Panasonic  
Consumer Electronics Company or to any  
executive or regional sales office. These  
locations do not repair consumer products.  
For out of Limited Warranty technical and  
troubleshooting support: Panasonic offers two  
value based, cost effective, solutions:  
1. Panasonic Continued Services 900 fee  
based support: 1-900-FAX-HELP (1-900-329-  
4357)  
This exceptional service is charged directly to  
your telephone bill at only $2.49 per minute.  
2. Panasonic Premier Service Club (PPSC):  
1-800-435-7329  
PPSC provides toll free troubleshooting support  
at only $7.99 for a one time sampler or $23.95  
for a one year or 5 call membership. These  
services are billed directly to your major credit  
card.  
Both of these comprehensive programs provide  
real time, live agent support for customers who  
are not eligible for coverage under the limited  
warranty.  
Terms and prices are subject to change without  
notice.  
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11. General Information  
CustomeSevces  
11.5 Customer Services directory  
Customer Services Directory  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Servicenter; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
http://www.panasonic.com/consumersupport  
or E-mail us via:  
Contact:  
For in Limited Warranty programming and Troubleshooting Support:  
Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)  
For out of Limited Warranty technical and troubleshooting support:  
Panasonic offers two value based, cost effective, solutions:  
1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357)  
This exceptional service is charged directly to your telephone bill at only $2.49 per minute.  
2. Panasonic Premier Service Club (PPSC): 1 800 435 7329  
PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a  
one year or 5 call membership. These services are billed directly to your major credit card.  
Both of these comprehensive programs provide real time, live agent support for customers who are not  
eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.  
For hearing or speech impaired TTY users,TTY: 1-866-741-6422  
Accessory Purchases  
Purchase Parts, Accessories and Instruction Books online for all Panasonic  
Products by visiting our Web Site at:  
http://www.pasc.panasonic.com  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)  
Panasonic Services Company  
20421 84th Avenue South, Kent, WA 98032  
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)  
For hearing or speech impaired TTY users,TTY: 1-866-605-1277  
Service in Puerto Rico  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985  
Phone (787) 750-4300 Fax (787) 768-2910  
102  
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12. ndex  
Installation: 17  
Replacement: 17  
Broadcast transmission: 49  
Button description  
Base unit: 9  
12.1 Index  
# #00 Quick Setup: 21  
#02 Your logo: 30  
Handset: 10  
#03 Your fax number: 31  
#04 Confirmation report: 48, 69  
#06 FAX ring count: 69  
C Caller ID  
Calling back: 40  
#06 TAM ring count: 53, 69  
#10 Callers recording time: 69  
#11 Remote operation ID: 69  
#13 Dialing mode: 70  
#16 Paper size: 70  
#17 Ringer tone: 70  
#22 Automatic journal report: 48, 70  
#23 Overseas mode: 70  
#25 Delayed send: 70  
#26 Automatic Caller ID list: 71  
#31 Distinctive Ring: 55  
#32 Fax ring pattern: 56  
#34 Quick scan: 47, 57, 71  
#36 Receiving reduction: 71  
#39 Display contrast: 71  
#41 Fax activation code: 72  
#42 Message alert: 72  
#43 Recording time alert: 72  
#44 Memory reception alert: 72  
#46 Friendly reception: 72  
#47 Fax voice guidance: 72  
#54 Greeting time: 72  
Storing: 44  
Caller ID list: 39, 71, 95  
Caller ID number auto edit feature: 42  
Callers recording time: 69, 77  
Call waiting Caller ID: 40  
Chain dial feature: 36  
Character table: 30, 35  
Cleaning: 92  
Confirmation report: 48, 69  
Connecting tone: 73  
Connections: 19  
Copy: 57  
Collation: 58  
Enlarge/Reduce: 57  
D Delayed transmission: 70  
Dialing mode: 70, 76  
Display (Base unit)  
Contrast: 71  
Error messages: 79  
Display (Handset)  
Contrast: 76  
Error messages: 81  
Language: 77  
#59 Copy phone book: 38  
#60 Message transfer: 65, 72  
#61 Message transfer greeting message: 65,  
73  
Distinctive Ring service: 55  
Document size: 48  
E Error messages: 79  
#67 Incoming message monitor: 73  
#70 Pager call: 65, 73  
Extension telephone: 24, 52  
#72 Flash time: 73  
F Fax activation code: 72  
Fax number: 31  
#75 Caller ID number auto edit: 73  
#76 Connecting tone: 73  
#77 AUTO ANSWER: 73  
#80 Set default: 73  
Fax voice guidance: 72  
Flash time: 73, 76  
Friendly reception: 72  
A Accessories: 8  
A4 paper guide: 15  
Belt clip: 18  
G Greeting message  
Message transfer: 65  
TAM/FAX: 59  
Paper tray: 15  
H Handset  
Locator: 45  
Registration: 78  
Headset: 18  
Help: 27  
Advanced features: 70  
AUTO ANSWER setting: 73  
Auto talk feature: 34, 76  
B Basic features: 69  
Battery  
I
Incoming message monitor: 73  
Charge: 20  
103  
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12. Index  
Ink film  
Registration: 78  
Installing: 13  
Replacing: 15  
Intercom: 45  
Remote operation: 63  
Remote operation ID: 69, 77  
Reports  
Broadcast programming: 95  
Broadcast sending: 50  
Caller ID: 71, 95  
Confirmation: 48, 69  
Journal: 48, 95  
J Jams  
Document: 91  
Recording paper: 89  
Journal report: 48, 70  
Junk fax prohibitor: 54  
Power down: 88  
K Key tone feature: 76  
Printer test: 95  
Setup: 95  
Telephone number: 95  
Reset: 73  
Resolution: 47, 57  
Ringer tone  
Base unit: 70  
Handset: 76  
Ring pattern for Distinctive Ring: 56  
Ring setting  
L Line mode: 76  
Listening to recorded messages: 60, 61, 63  
Logo: 30  
M Memo message: 62  
Memory redial: 32  
Message alert feature: 72, 77  
Message transfer: 65, 72  
O Overseas mode: 70  
FAX ONLY (Base unit): 69  
TAM/FAX (Base unit): 69  
TAM ring setting (Handset): 77  
P Pager call: 65  
Paper size: 70  
Phone book  
S Sending faxes  
Broadcast: 50  
From memory: 47  
Manually: 47  
Copying: 38  
Making a phone call: 36  
Sending faxes: 49  
Storing: 35  
Phone book: 49  
Soft keys: 10  
Storing  
Broadcast: 49  
Phone book: 35  
Power failure: 88  
Programming  
Base unit programming: 67  
Handset programming: 74  
Q Quick scan: 47, 57, 71  
T Toll saver: 53  
Quick Setup: 21  
Transferring a call: 45  
R Receiving alert: 72  
Receiving faxes  
V Voice enhancer: 32  
Voice time/day stamp: 60  
Volume  
Automatically: 52  
Manually: 51  
Base unit: 28  
Handset: 27  
Receiving reduction: 71  
Recording  
Greeting message: 59, 65  
Memo message: 62  
Recording paper: 16, 97  
Recording time  
Incoming message: 69, 77  
TAM/FAX greeting: 72  
Recording time alert: 72  
Redialing  
Base unit: 33, 47, 49  
Handset: 32  
Redial list: 32  
104  
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105  
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106  
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107  
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KX-FPG378  
KX-FPG379  
Proof of Purchase  
Panasonic FAX ADVANTAGE PROGRAM  
Free peace of mind,  
direct from Panasonic  
NO EXTRA COST  
FAX ADVANTAGE PROGRAM  
1
I
I
6-month limited warranty : parts, labor, and toll-free  
help line2  
3
Free replacement and repair program  
The Panasonic Fax Advantage Consumer Service Program.  
Panasonic knows that if your fax machine is not up and running,  
neither is your business. Thats why we created the Panasonic  
Fax Advantage Program. Included at no extra cost with the  
purchase of a new and unused Panasonic Fax Machine (along  
with included handset), the Fax Advantage Program can provide  
a free replacement unit3 if your original unit is in need of repair.  
Heres how it works:  
1. If you have a problem with your fax that you purchased new  
and unused while it is covered by the period of limited  
warranty1, call our toll-free help-line at 1-800-HELP-FAX2.  
2. Talk to one of our technical experts to diagnose your problem  
over the phone.  
3. If repairs are necessary and you are entitled to service under  
the terms and conditions of the limited warranty4, we will send  
a refurbished replacement unit to you by Ground service  
delivery. The shipping method is upgradable for an extra  
charge.  
If our 1-800-HELP-FAX technicians determine that your unit  
may be an out-of-box failure5, we will attempt to provide you  
with a factory-new replacement unit6.You must ship a copy of  
your receipt with your original unit to verify that you purchased  
the unit within 10 days prior to your 1-800-HELP-FAX call.  
Requirements:  
You must give our technicians a valid credit card number  
(Discover, VISA, Master Card, or American Express/Optima).  
Product that is not returned to Panasonic by 10 business days  
after shipment of the replacement product will be charged to  
your credit card account at Panasonics Suggested Retail Price  
(see dealer for details). If your original unit is not eligible for  
warranty service, your card will be charged for the non-warranty  
repair of the unit at Panasonics current rate for parts and labor  
and for any shipping charges associated with this program. If  
you do not wish to pay out-of-warranty repair costs, you will be  
responsible for returning the replacement unit to Panasonic and  
for paying all shipping charges associated with this program  
including the delivery of the replacement product to you,  
shipment of the problem unit to Panasonic, shipment of the  
replacement unit back to Panasonic and the return of your  
original unit back to you. Credit status will be verified prior to  
sending the replacement product.  
A second option available under our limited warranty is to mail-in  
or carry-in your fax to one of our Regional Service centers, where  
the unit will be repaired and returned to you.  
Instructions:  
If you choose to receive a replacement unit under the Fax  
Advantage Program, Panasonic will provide a replacement unit  
which will be completely refurbished, quality-tested by Panasonic  
technicians and individually hand-inspected before it is shipped to  
you.You will keep the replacement unit and send the original unit to  
us in the replacement units box. Contact the shipper who will pick  
up the unit at no charge to you, should it be determined that you  
are entitled to warranty service. A proof-of-purchase must be  
included with the returned product. Any unit that is replaced by  
Panasonic and not shipped with proper proof-of-purchase by you  
will be subject to a minimum $100.00 charge. The original unit must  
be properly packaged in the same manner as the replacement unit,  
utilizing the packing materials provided. Damage due to improper or  
inadequate packing will be charged to you as an out-of-warranty  
cost.  
1. See dealer for limited warranty details.  
2. After the fax advantage program, contact our Continued Services  
Technical Support Line at 1-900-FAX-HELP (1-900-329-4357), for fee  
based technical support.  
3. Replacement unit is refurbished.  
4. Replacement program is only available in the 50 United  
States, is subject to termination at any time without  
advance notice, and does not cover optional accessories.  
5. Out-of-box failureis an inoperable unit that was purchased  
no more than 10 days prior to your 1-800-HELP-FAX call,  
and would otherwise qualify for warranty service under the  
terms and conditions of the limited warranty.  
6. Panasonic reserves the right to send a refurbished unit.  
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of  
North America  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park,  
Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
One Panasonic Way, Secaucus, New Jersey 07094  
PFQX2138ZA CM1204DH0  
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