Panasonic Fax Machine KX F780 User Manual

Telephone Answering System  
with Facsimile  
Model No.  
KX-F780  
OPERATING  
INSTRUCTIONS  
Please read these Operating Instructions  
before using the unit and save for future  
reference.  
Contents  
Installation and Connection RR p. 6  
Initial Preparation RRRRRR p. 11  
Basic OperationsRRRRRRR p. 17  
Advanced Operations RRRR p. 32  
FOR OPERATION ASSISTANCE,  
CALL 1-800-HELP-FAX (1-800-435-7329)  
¡This product is designed for use in the United  
States of America, and may not operate in other  
countries. (See page 76 for more details.)  
¡Este producto ha sido diseñado para su uso en los  
Estados Unidos de América, y puede no funcionar  
correctamente en otros países. (Consulte la página  
76 para tener más detalles.)  
Troubleshooting and  
Routine CareRRRRRRRRR p. 65  
General Information RRRRR p. 72  
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Important safety instructions  
When using this product, basic safety precautions  
13. Unplug this product from the wall outlet and  
refer servicing to an authorized servicenter  
under the following conditions:  
12. A. When the power supply cord or plug is  
damaged or frayed.  
12. B. If liquid has been spilled into the product.  
12. C. If the product has been exposed to rain or  
water.  
12. D. If the product does not work normally by  
following the operating instructions. Adjust  
only those controls, that are covered by the  
operating instructions because improper  
adjustment of other controls may result in  
damage and will often require extensive  
work by an authorized technician to restore  
the product to normal operation.  
should always be followed to reduce the risk of fire,  
electric shock, and injury to persons, including the  
following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on  
this product.  
3. Unplug this product from wall outlets before  
cleaning. Do not use liquid or aerosol cleaners.  
Use a damp cloth for cleaning.  
4. Do not use this product near water, for  
example, near a bath tub, wash bowl, kitchen  
sink, or laundry tub, in a wet basement, or near  
a swimming pool.  
5. Do not place this product on an unstable cart,  
stand or table. The product may fall, causing  
serious damage to the product or personal  
injury.  
12. E. If the product has been dropped or the  
cabinet has been damaged.  
6. Slots and openings in the cabinet and the back  
or bottom are provided for ventilation, to protect  
it from overheating. These openings must not  
be blocked or covered. The openings should  
never be blocked by placing the product on the  
bed, sofa rug, or other similar surface. This  
product should never be placed near or over a  
radiator or heat register. This product should  
not be placed in a built-in installation unless  
proper ventilation is provided.  
7. This product should be operated only from the  
type of power source indicated on the marking  
label. If you are not sure of the type of power  
supplied to your home, consult your dealer or  
local power company.  
12. F. If the product exhibits a distinct change in  
performance.  
14. Avoid using a telephone (other than a cordless  
type) during an electrical storm. There may be a  
remote risk of electric shock from lightning.  
15. Do not use the telephone to report a gas leak in  
the vicinity of the leak.  
SAVE THESE  
INSTRUCTIONS  
INSTALLATION:  
1. Never install telephone wiring during a lightning  
storm.  
8. This product is equipped with a three wire  
grounding type plug, a plug having a third  
(grounding) pin. This plug will only fit into a  
grounding type power outlet. This is a safety  
feature. If you are unable to insert the plug into  
the outlet, contact your electrician to replace  
your obsolete outlet. Do not defeat the safety  
purpose of the grounding type plug.  
9. Do not allow anything to rest on the power cord.  
Do not locate this product where the cord could  
be damaged by people walking on it.  
10. Do not overload wall outlets and extension  
cords as this can result in the risk of fire or  
electric shock.  
11. Never push objects of any kind into this product  
through cabinet slots as they may touch  
dangerous voltage points or short out parts that  
could result in a risk of fire or electric shock.  
Never spill liquid of any kind on the product.  
12. To reduce the risk of electric shock, do not  
disassemble this product, but take it to an  
authorized servicenter when some service or  
repair work is required. Opening or removing  
covers may expose you to dangerous voltages  
or other risks. Incorrect reassembly can cause  
electric shock when the appliance is  
2. Never install telephone jacks in wet locations  
unless the jack is specifically designed for wet  
locations.  
3. Never touch uninsulated telephone wires or  
terminals unless the telephone line has been  
disconnected at the network interface.  
4. Use caution when installing or modifying  
telephone lines.  
WARNING:  
To prevent the risk of fire or electrical shock, do not  
expose this product to rain or any type of moisture.  
OTHER INFORMATION  
¡Keep the unit away from electrical noise-  
generating devices, such as fluorescent lamps and  
motors.  
¡The unit should be kept free from dust, moisture,  
high temperature, and vibration.  
¡The unit should not be exposed to direct sunlight.  
¡Do not place heavy objects on top of this unit.  
¡Do not damage the power cord.  
¡Do not touch the plug with wet hands.  
¡Do not use benzine, thinner, or any abrasive  
powder, to clean the cabinet. Wipe it with a soft  
cloth.  
subsequently used.  
3
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Table of Contents  
Installation and Connection  
Location of controls RRRRRRRRRRRRRRRRRRRRRRRRR  
Installing your unit RRRRRRRRRRRRRRRRRRRRRRRRRR  
6
8
Connections RRRRRRRRRRRRRRRRRRRRRRRRRRRR 10  
Initial Preparation  
Setting the date, time, logo and facsimile telephone number RRRRRRR 11  
Selecting the receive mode RRRRRRRRRRRRRRRRRRRRRR 14  
Adjusting volumes RRRRRRRRRRRRRRRRRRRRRRRRRR 16  
Basic Operations  
Making voice calls RRRRRRRRRRRRRRRRRRRRRRRRRR 17  
Answering voice calls RRRRRRRRRRRRRRRRRRRRRRRR 17  
Transmitting documents RRRRRRRRRRRRRRRRRRRRRRR 18  
Receiving documents RRRRRRRRRRRRRRRRRRRRRRRR 21  
Making a copy RRRRRRRRRRRRRRRRRRRRRRRRRRR 28  
Operating the answering device RRRRRRRRRRRRRRRRRRRR 29  
Advanced Operations  
Automatic dialing  
Storing phone numbers for automatic dialing RRRRRRRRRRRRRR 32  
Making voice calls using automatic dialing RRRRRRRRRRRRRRR 33  
Transmitting documents using automatic dialingRRRRRRRRRRRRR 33  
Electronic telephone directoryRRRRRRRRRRRRRRRRRRRRR 34  
Telephone  
Voice contact (talking to the caller during or after fax reception or transmission) R 35  
TONE, FLASH and REDIAL/PAUSE buttons RRRRRRRRRRRRRR 36  
Facsimile  
Polling (retrieving fax documents) RRRRRRRRRRRRRRRRRRRR 37  
Delayed transmission (sending a fax at a later time) RRRRRRRRRRRR 38  
Sending documents overseasRRRRRRRRRRRRRRRRRRRRR 39  
Remote fax receiving (using an extension to receive a fax message) RRRRR 40  
Junk mail prohibitor (preventing the reception of unwanted fax documents) RRR 41  
Receiving with distinctive ring service RRRRRRRRRRRRRRRRR 42  
Signaling your pager that you have received a fax document RRRRRRR 43  
4
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Answering system  
Voice mailbox (how callers can leave you private messages) RRRRRRRRR 44  
Transferring incoming calls RRRRRRRRRRRRRRRRRRRRRR 47  
Operating the answering device from a remote phone RRRRRRRRRR 49  
Recording your own greeting messages RRRRRRRRRRRRRRRR 54  
Special settings  
Changing the caller’s recording time RRRRRRRRRRRRRRRRRR 56  
Setting the message alert RRRRRRRRRRRRRRRRRRRRRR 56  
Setting the recording time alert RRRRRRRRRRRRRRRRRRRR 57  
Changing the recording time for the ANS/FAX greeting message RRRRR 57  
Changing the logo print position RRRRRRRRRRRRRRRRRRRR 58  
Changing the display contrastRRRRRRRRRRRRRRRRRRRRR 58  
Setting the friendly reception RRRRRRRRRRRRRRRRRRRRR 59  
Setting the fax voice guidance RRRRRRRRRRRRRRRRRRRR 59  
Setting the handset switch RRRRRRRRRRRRRRRRRRRRRR 60  
Resetting the advanced features RRRRRRRRRRRRRRRRRRR 60  
Others  
Summary of user programmable featuresRRRRRRRRRRRRRRRR 61  
Printing reports and lists RRRRRRRRRRRRRRRRRRRRRRR 62  
Troubleshooting and Routine Care  
Error messages on the display RRRRRRRRRRRRRRRRRRRR 65  
Before requesting help RRRRRRRRRRRRRRRRRRRRRRRR 66  
Clearing a recording paper jam RRRRRRRRRRRRRRRRRRRR 68  
Clearing a document jamRRRRRRRRRRRRRRRRRRRRRRR 69  
Adjusting the feeder pressure RRRRRRRRRRRRRRRRRRRRR 70  
Removing the handset cradle RRRRRRRRRRRRRRRRRRRRR 70  
Cleaning the inside of the unitRRRRRRRRRRRRRRRRRRRRR 71  
General Information  
FCC informationRRRRRRRRRRRRRRRRRRRRRRRRRRR 72  
Limited warranty RRRRRRRRRRRRRRRRRRRRRRRRRR 73  
Service center directory RRRRRRRRRRRRRRRRRRRRRRR 74  
Information for usersRRRRRRRRRRRRRRRRRRRRRRRRR 75  
Accessory order information RRRRRRRRRRRRRRRRRRRRR 75  
SpecificationsRRRRRRRRRRRRRRRRRRRRRRRRRRRR 76  
Speed dialer list RRRRRRRRRRRRRRRRRRRRRRRRRRR 77  
Index RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 79  
5
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Location of controls  
Front view  
Paper stacker (p. 9)  
Document entrance  
Speaker  
Document feeder tray  
(p. 18)  
Document guide(s) (p. 18)  
Microphone (p. 17, 54)  
Front lid open button (p. 8, 69)  
Document exit  
6
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Control panel  
HELP (p. 10)  
RESOLUTION (p. 18)  
Display panel  
Direct call stations  
LOWER (p. 32, 33)  
DIRECTORY  
(p. 33, 34)  
Dial keypad  
MENU  
ABC  
DEF  
1
2
3
GHI  
JKL  
MNO  
1
6
2
7
3
8
CALLS  
4
5
6
4
9
5
LOWER  
10  
PRS  
TUV  
WXY  
HELP  
DIRECTORY  
MENU  
RESOLUTION  
7
8
9
1
2
3
NEW MSGS.  
PLAY BACK  
AUTO RECEIVE  
FAX/MSG.SYS.  
OPER  
MAIL BOX  
ERASE  
OPEN  
0
TONE  
SET  
START/COPY/  
STOP  
FLASH REDIAL/PAUSE  
MUTE  
SLOW  
QUICK  
R I N G E R  
HANDSET  
SPEAKER  
DIGITAL  
SP-PHONE  
VOLUME  
MIC  
FLASH (p. 36)  
MUTE (p. 17)  
AUTO RECEIVE  
STOP  
ERASE  
QUICK (p. 30)  
SLOW (p. 30)  
(p. 14)  
(p. 29)  
VOLUME (p. 16)  
MAIL BOX  
(p. 45)  
DIGITAL  
SP-PHONE  
REDIAL/PAUSE  
(p. 36)  
TONE (p.36)  
NEW MSGS. PLAY BACK START/COPY/SET  
(p. 17, 35)  
(p. 29)  
Answering control buttons  
REC (p. 54)  
SELECT (p. 54)  
CHECK (p. 55)  
SELECT  
REC  
CHECK  
GREETING  
REPEAT  
SKIP  
MEMO/  
2WAY REC  
1
2
3
NEW MSGS D  
PLAY BACK  
MAIL BOX  
ERASE  
SKIP (p. 30)  
REPEAT (p. 30)  
MEMO/2WAY REC  
(p. 30, 31)  
7
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Installing your unit  
Installing the handset cradle  
If you want to use this unit with a handset, install the handset and handset cradle.  
¡To save space or to use the unit mainly for faxes, you may remove the handset cradle.  
Even if the handset and handset cradle are not installed, you can make or answer calls using the  
SP-PHONE button. When you don’t use the handset and handset cradle, see pages 60 and 70.  
Connect the handset cord.  
1
Handset cord  
Handset  
A Open the front lid by pressing the front lid open  
2
3
button.  
Tab  
B Open the back lid by lifting up the tabs located  
on both sides.  
B
A
Front lid open  
button  
Insert the handset cradle by matching the  
triangles.  
Triangles  
Press down on the  
marked on the handset  
Hooks  
4
cradle until it clicks into place.  
¡Make sure the two hooks lock the handset  
cradle firmly.  
Triangles  
Place the handset on the handset cradle and close  
the lids securely.  
¡If the following message is displayed when the  
unit is turned on, the handset cradle is not  
installed correctly.  
5
CHECK CRADLE  
Check step 4 again.  
8
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Installing the recording paper  
A Open the back lid by lifting up the tabs located  
Tab  
B
1
2
3
on both sides.  
A
B Install a recording paper roll in the unit.  
¡Make sure that the shiny side of the paper is  
facing down and there is no slack, tape, or  
glue residue on the paper roll.  
correct  
incorrect  
Insert the leading edge of the recording paper  
between the recording paper roller and the silver  
plate.  
Recording paper roller  
Silver plate  
Close the back lid by gently pressing down on both  
ends.  
Note:  
¡Only use the included roll of paper or specified recording paper, or else the print quality may be affected  
and/or excessive thermal head wear may occur.  
¡The beginning of some recording paper rolls are secured with glue or tape.  
Cut approximately 150 mm (6 inches) from the new roll of paper prior to installation.  
¡To order recording paper, see page 75.  
Installing the paper stacker  
Install the paper stacker.  
Paper stacker  
9
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Connections  
Dialing mode switch:  
Set to TONE.  
DIALING MODE  
¡If you cannot dial,  
set to PULSE.  
Power cord  
TONE  
PULSE  
Telephone line cord  
Single telephone line  
(RJ11C)  
Line surge  
(protector )  
Power outlet  
(120 V, 60 Hz)  
Power surge  
protector  
(
)
Note:  
¡For additional equipment protection, we recommend the use of a surge protector. The following types are  
available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE  
MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).  
¡When you operate this product, the power outlet should be near the product and easily accessible.  
Helpful hint:  
¡If assistance is needed, press (HELP). The unit will print a quick reference.  
(HELP)  
10  
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Setting the date, time, logo and facsimile  
telephone number  
Before using your unit, program the correct date and time, your logo and your facsimile telephone  
number.  
This information will be printed on the top of each page transmitted from your unit.  
To change the print position, see page 58.  
Setting the date and time  
Press (MENU).  
1
Dial keypad  
SYSTEM SET UP  
(MENU)  
Press K, then @ A.  
2
SET DATE & TIME  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
4
Enter the correct month/day/year/hour/minute by  
selecting each 2 digits.  
Then press J for AM or K for PM.  
Example: Aug. 10 1996, 3:00PM  
Press @H A@ IF @C @@,  
then press K for PM.  
(STOP)  
(START/COPY/SET)  
Press (START/COPY/SET).  
5
6
Press (MENU).  
Note:  
¡If you make a mistake while programming, press  
(STOP) then make corrections.  
¡The accuracy of the clock will be approximately L60  
seconds a month.  
11  
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Setting your logo  
Usually the logo is a company, division or personal name in an abbreviated form.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then @ B.  
2
YOUR LOGO  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
LOGO=  
Enter your logo up to 30 characters.  
4
5
6
¡Refer to the instructions on page 13.  
(START/COPY/SET)  
Press (START/COPY/SET).  
Press (MENU).  
Setting your facsimile telephone number  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then @ C.  
2
YOUR TEL NO.  
NO.=  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
Enter your facsimile telephone number up to  
20 digits.  
4
¡The K button inserts a space and the J button  
(START/COPY/SET)  
a “+”.  
¡If you make a mistake, press (STOP) to delete  
the wrong number to the left of the cursor.  
Press (START/COPY/SET).  
5
6
Press (MENU).  
12  
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How to enter characters and symbols  
The dial keypad and the direct call stations can be used as character input keys and command keys. Pressing  
0–9 and direct call station 1 will alternately select a character as shown below.  
Number of times  
Keys  
1
2
3
4
5
6
+
c
f
7
2
3
4
5
6
r
8
9
10  
11  
12  
13  
1
2
3
4
5
6
7
8
9
0
1
[
]
{
}
/
=
,
.
_
'
A
D
G
J
B
E
H
K
N
Q
U
X
(
C
F
I
a
d
g
j
b
e
h
k
i
L
O
R
V
Y
)
l
M
P
T
W
0
m
S
t
n
p
u
w
>
U
o
q
v
x
!
s
7
8
y
"
Z
<
|
z
#
9
$
%
&
¥
1
6
:
;
?
@
^
¢
2
INSERT key (Used to insert one character or one space.)  
SPACE key (Used to replace one character with a space.)  
DELETE key (Used to delete one character.)  
7
4
9
5
10  
¤ key (Used to move the cursor to the right.)  
key (Used to move the cursor to the left.)  
For example, when entering “Mike” as your logo:  
Press F.  
Press E five times.  
1
3
4
LOGO=M  
LOGO=Mik  
Press D six times.  
Press C five times.  
2
LOGO=Mi  
LOGO=Mike  
Note:  
¡If you use the same number key continuously to enter the next character, press K to move the cursor.  
To correct a mistake while  
programming  
To see the layout of the direct call  
station keys  
Use K and J to move the cursor to the incorrect  
Remove the directory card cover with a pencil or  
similar object and turn the directory card over.  
character, then make the correction.  
or  
Press (STOP) to delete the character to the left of  
the cursor.  
13  
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Selecting the receive mode  
The unit combines the functions of facsimile, telephone and answering system.  
This unit has two types of receive modes; AUTO RECEIVE and MANUAL RECEIVE.  
—When you are unable to answer, set the AUTO RECEIVE mode.  
—When you are available, set the MANUAL RECEIVE mode.  
Press (AUTO\RECEIVE) to switch to the desired mode.  
AUTO RECEIVE  
FAX/MSG.SYS.  
AUTO RECEIVE  
FAX/MSG.SYS.  
AUTO RECEIVE  
FAX/MSG.SYS.  
» AUTO RECEIVE mode  
» MANUAL RECEIVE mode  
The FAX/MSG.SYS. indicator light goes on.  
The FAX/MSG.SYS. indicator light goes off.  
TEL mode: (pre-selected setting)  
Select this mode when you wish to answer all  
calls manually.  
ANS/FAX mode: (pre-selected setting)  
Select this mode when you want the unit to  
record voice messages and/or receive fax  
messages (see pages 22 and 23).  
TEL MODE  
Display:  
ANS/FAX MODE  
Display:  
¡You can change to the ANS/FAX mode from a  
remote location. Call your unit from a touch  
tone phone and wait for 15 rings. The  
answering system will temporarily answer the  
line. Then enter the remote operation ID (page  
50) during the greeting message. The unit will  
switch to the ANS/FAX mode.  
¡You can select the FAX mode instead of the  
ANS/FAX mode as an AUTO RECEIVE mode  
(page 15).  
FAX mode:  
Select this mode when you use the unit solely  
as a fax machine (see page 24).  
¡You can select the TEL/FAX mode instead of the  
TEL mode as a MANUAL RECEIVE mode  
(page 15).  
FAX MODE  
Display:  
TEL/FAX mode:  
Select this mode when you are near the unit  
and do not want to hear the unit ring when  
faxes are received but wish to answer voice  
calls (see pages 25, 26 and 27).  
Note:  
TEL/FAX MODE  
Display:  
¡Regardless of the mode you select, you can always  
place calls and faxes.  
14  
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Changing the setting of the AUTO RECEIVE mode  
You can select either ANS/FAX mode (pre-selected setting) or FAX mode in the AUTO RECEIVE mode.  
If you want to change the setting, follow the steps below.  
Press (MENU).  
1
SYSTEM SET UP  
AUTO RECEIVE  
Dial keypad  
(MENU)  
Press K, then @ E.  
2
3
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
MODE=ANS/FAX[LM]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU)  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
Changing the setting of the MANUAL RECEIVE mode  
You can select either TEL mode (pre-selected setting) or TEL/FAX mode in the MANUAL RECEIVE mode.  
If you want to change the setting, follow the steps below.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then @ H.  
2
MANUAL RECEIVE  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
MODE=TEL  
[LM]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU)  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
15  
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Adjusting volumes  
»
»
Ringer volume  
Press (VOLUME) (Z/Y) while the unit is idle.  
¡3 levels (high/low/off) are available.  
»
To turn the ringer off:  
1. Press (VOLUME) (Z) repeatedly.  
¡The following message will be shown.  
RINGER OFF= OK?  
»
»
2. Press (START/COPY/SET).  
(VOLUME)  
While the ringer volume is set to off:  
The display will show the following message and the  
unit will not ring when receiving a call.  
(START/COPY/SET)  
RINGER OFF  
»
»
Handset volume  
Press (VOLUME) (Z/Y) while using the handset.  
¡3 levels (high/middle/low) are available.  
»
»
Speaker volume  
Press (VOLUME) (Z/Y) while using the  
speakerphone.  
¡8 levels (high to low) are available.  
»
»
Answering device volume  
Press (VOLUME) (Z/Y) while listening to recorded  
messages.  
¡9 levels (high to off) are available.  
»
»
Fax voice guidance volume  
Press (VOLUME) (Z/Y) while listening to the voice  
guidance.  
¡9 levels (high to off) are available.  
16  
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Making voice calls  
Press (DIGITAL\SP-PHONE) or lift the handset.  
Dial keypad  
1
Dial a phone number.  
2
3
4
¡If you misdial, hang up and dial again.  
When the other party answers, speak into the  
microphone or handset.  
When finished, press (DIGITAL\SP-PHONE) again  
or hang up the handset.  
(MUTE)  
(VOLUME)  
(DIGITAL\SP-PHONE)  
Microphone  
Answering voice calls  
When the unit rings, lift the handset or press  
1
2
(DIGITAL\SP-PHONE).  
When finished, hang up the handset or press  
(DIGITAL\SP-PHONE).  
(MUTE)  
(VOLUME)  
(DIGITAL\SP-PHONE)  
Voice muting  
Hints for speakerphone operation  
Using this feature, the other party cannot hear you  
but you can hear them.  
¡Use the speakerphone in a quiet room.  
¡If the other party has difficulty hearing you, adjust  
the volume using (VOLUME).  
1. Press (MUTE) during a telephone conversation.  
¡If you and the other party speak at the same  
time, parts of your conversation will be lost.  
¡To switch to the handset, lift the handset. To  
switch back to the speakerphone again, press  
(DIGITAL\SP-PHONE).  
<MUTE>  
2. To resume the conversation, press (MUTE)  
again.  
17  
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Transmitting documents  
Documents you can send  
Minimum size  
Maximum size  
Effective scanning area  
Document weight  
Single sheet:  
Scanned  
area  
45 to 90 g/m2 (12 to 24 lb.)  
Multiple sheets:  
60 to 75 g/m2 (16 to 20 lb.)  
128 mm  
4 mm  
(5w)  
208 mm (8316w)  
Paper width  
216 mm (812w)  
216 mm  
(812w)  
Note:  
¡Remove clips, staples or other similar fastening objects.  
¡Check that ink, paste or correction fluid has dried.  
¡Do not send the following types of documents. Use copies for fax transmission.  
Chemically treated paper such as carbon or carbonless duplicating paper  
Electrostatically charged paper  
Heavily curled, creased or torn paper  
Paper with a coated surface  
Paper with a faint image  
Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)  
Loading documents  
Open the document feeder tray.  
Document feeder tray  
FACE DOWN  
1
2
Insert the documents FACE DOWN until a beep  
tone is heard.  
¡The unit can accept up to 15 sheets of paper at a  
Document  
guides  
time.  
Adjust the document guides to the width of the  
document.  
3
4
Press (RESOLUTION) repeatedly to the desired  
setting.  
For printed or  
STANDARD  
typewritten originals  
with normal-sized  
characters.  
(RESOLUTION)  
Note:  
For originals with small  
printing.  
FINE  
¡Using the fine, super fine or half tone setting  
will increase transmission time.  
¡If the resolution setting is changed during  
feeding, it will be effective from the next  
sheet.  
For originals with  
minute printing.  
SUPER FINE  
For originals containing  
photographs, shaded  
drawings, etc.  
HALF TONE  
¡The super fine resolution only works with  
other compatible machines.  
18  
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Transmitting documents manually  
Insert the documents FACE DOWN until a beep  
1
2
3
4
5
tone is heard.  
Press (DIGITAL\SP-PHONE) or lift the handset.  
Dial keypad  
FACE DOWN  
Dial a phone number.  
¡If you misdial, hang up and dial again.  
When a fax tone is heard, press  
(START/COPY/SET).  
Hang up the handset if using it.  
Note:  
(START/COPY/SET)  
¡If the other party answers your call, ask them to start  
receiving a fax, then press your (START/COPY/SET).  
¡The unit will automatically end the transmission after  
the last sheet is transmitted.  
(DIGITAL\SP-PHONE)  
Transmitting documents with fewer procedures  
Insert the documents FACE DOWN until a beep  
1
2
3
tone is heard.  
Dial keypad  
Dial a phone number.  
¡If you misdial, press (STOP) and dial again.  
FACE DOWN  
Press (START/COPY/SET).  
¡The unit will start to dial and transmit the  
documents.  
Fax Auto Redial  
¡If there is no answer or the line is busy, the unit  
will automatically redial the number up to 5 times.  
This feature is available when you transmit  
documents with fewer procedures, automatic  
dialing (p. 33), delayed transmission (p. 38) and  
receive polling (p. 37).  
(STOP)  
(START/COPY/SET)  
To cancel redialing, press (STOP).  
To send 16 or more sheets at a  
time  
Fax voice guidance about  
transmission  
Insert the first 15 sheets of the document. Add the  
extra sheets (up to 15) before the last sheet is fed  
into the unit.  
After transmission, one of the following messages  
will tell you the result.  
¡Transmission is complete.  
¡Transmission has failed.  
To stop transmission  
You can set this feature to OFF and the guidance  
will not be heard (see page 59).  
Press (STOP).  
¡To eject the document, press (STOP) again.  
19  
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Transmitting documents by following the voice guide  
Press (MENU) until the following is displayed.  
1
XMT VOICE GUIDE  
Dial keypad  
FACE DOWN  
Press (HELP).  
2
Voice guide:  
To transmit, insert the document face  
down until you hear the beep.  
Insert the documents FACE DOWN until a beep  
3
tone is heard.  
(MENU)  
(DIGITAL\SP-PHONE)  
(START/COPY/SET)  
Voice guide:  
(HELP)  
Press the speaker phone button, then dial  
the phone number. When the fax tone is  
heard, press the start button.  
Press (DIGITAL\SP-PHONE).  
4
5
6
Dial a phone number.  
When a fax tone is heard, press  
(START/COPY/SET).  
Voice guide:  
Start transmission.  
Note:  
¡You can lift the handset instead of pressing  
(DIGITAL\SP-PHONE) in step 4.  
20  
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Receiving documents  
Receiving fax documents manually  
When the unit rings, lift the handset or press  
1
2
(DIGITAL\SP-PHONE) to answer the call.  
When:  
document reception is required,  
—a slow beep is heard, or  
no sound is heard,  
press (START/COPY/SET).  
Hang up the handset if using it.  
(STOP)  
(START/COPY/SET)  
3
¡The recording paper will print out face side down.  
(DIGITAL\SP-PHONE)  
Friendly reception  
Fax voice guidance about  
reception  
The unit will automatically start reception even if  
you don’t press (START/COPY/SET) in the  
following cases:  
—when you lift the handset and hear the message  
“Please hang up the handset for reception.”, or  
—when you press (DIGITAL\SP-PHONE) and  
hear the message, “Start reception.”.  
After reception, one of the following messages will  
tell you the result.  
—Reception is complete.  
—Reception has failed.  
—Reception has been interrupted.  
¡You can set this feature to OFF and the guidance  
will not be heard (see page 59).  
¡If this feature is not required, set to OFF (see  
page 59).  
To stop reception  
Press (STOP).  
21  
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Receiving fax documents and/or recording incoming voice  
messages automatically (ANS/FAX mode)  
When you turn on the AUTO RECEIVE mode that is set to ANS/FAX, the unit will work as a facsimile machine  
and/or answering device.  
If a fax call is detected, the unit will automatically switch to the fax and receive fax documents.  
If a voice call is detected, the answering system will begin recording, then the caller can leave a voice  
message.  
Setup of voice message and document reception  
The total recording time (including the greeting messages) is about 18 minutes. If messages are recorded in  
noisy rooms, the time may be shortened by 7 minutes.  
To record incoming voice messages and receive fax documents, follow these steps:  
Make sure that the AUTO RECEIVE mode is set to  
1
2
ANS/FAX (see page 15).  
Turn on the AUTO RECEIVE mode by pressing  
(AUTO\RECEIVE) until the FAX/MSG.SYS.  
indicator light goes on.  
¡The display shows the following message.  
ANS/FAX MODE  
¡The remaining time for recording incoming  
messages will be displayed on the display.  
(AUTO\RECEIVE)  
TIME LEFT=10m13s  
Example:  
Note:  
¡You can record your own greeting message (see page 54). If it is not recorded, a pre-recorded greeting  
message will be played to the caller.  
¡Each incoming message recording time can be set to either unlimited or 1 minute. To change the setting, see  
page 56.  
¡When the remaining time is low, erase unnecessary messages from memory (see pages 29 and 46).  
Pre-recorded greeting messages  
The unit has four pre-recorded greeting messages in common memory. According to the unit’s condition, one  
of the following messages will be played to the caller.  
» When your own greeting message (page 54) is not recorded, the following greeting message will be  
played.  
Hello! We are unable to answer right now.  
To send a fax, please start transmission.  
To leave a voice message, please speak after the beep.  
Thank you.  
22  
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» When the unit detects a problem, one of the following pre-recorded greeting messages will be  
played.  
Hello! We are unable to answer right now.  
To send a fax, please start transmission.  
To leave a voice message, please try again later.  
Memory full (p.65)  
Thank you.  
Hello! We are unable to answer right now.  
To send a fax, please try again later.  
To leave a voice message, please speak after the beep.  
Thank you.  
Out of paper (p.65)  
or  
Unit overheated (p.65)  
Memory full and out of paper  
or  
Hello! We are unable to answer right now.  
Please try again later.  
Memory full and unit overheated  
Thank you.  
Setting the ANS/FAX mode ring count  
This feature determines the number of rings after which the unit answers a call in the ANS/FAX mode.  
You can choose from 1, 2, 3, 4, TOLL SAVER and RINGER OFF.  
TOLL SAVER: When you call the unit from a remote location, the number of rings will tell you if there are any  
new voice messages. If the unit answers on the first ring, there is at least one new recorded  
message. If the unit answers on the third ring, there are no new recorded messages. Hang up  
immediately when you hear the second ring. The second ring indicates that there are no new  
messages. This will save you the toll charge for the call.  
RINGER OFF: The unit will answer without ringing.  
Helpful hints:  
¡To answer a call before the unit does, increase the number of rings.  
¡If you find difficulty in receiving faxes from machines that have an automatic transmission feature, decrease  
the number of rings.  
Press (MENU).  
Dial keypad  
(MENU)  
1
SYSTEM SET UP  
Press K, then @ F.  
1
4
7
2
5
8
0
3
6
9
2
3
ANS/FAX RING  
RING=1  
Press (START/COPY/SET).  
[LM]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
(‹)  
(›)  
(START/COPY/SET)  
4
5
6
Note:  
¡If an extension telephone with a caller ID or  
call display feature is connected to the same  
line, set the number of rings to more than 2.  
23  
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Receiving fax documents only (FAX mode)  
When you turn on the AUTO RECEIVE mode that is set to FAX, the unit will work as a dedicated facsimile  
machine.  
The unit will automatically answer all calls and generate fax tones to the callers.  
Callers will hear fax tones and will only be able to transmit faxes.  
Setting up the unit for fax reception  
Set the AUTO RECEIVE mode to FAX (see page  
1
2
15).  
Turn on the AUTO RECEIVE mode by pressing  
(AUTO\RECEIVE) until the FAX/MSG.SYS.  
indicator light goes on.  
¡The display shows the following message.  
FAX MODE  
(AUTO\RECEIVE)  
Setting the FAX mode ring count  
This feature determines the number of rings after which the unit answers a call in the FAX mode.  
You can choose from 1 to 4 rings.  
Helpful hints:  
¡To answer a call before the unit does, increase the number of rings.  
¡If you find receiving faxes from machines with an automatic transmission feature difficult, decrease the  
number of rings.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then @ G.  
2
1
4
7
2
5
8
0
3
6
9
FAX RING  
Press (START/COPY/SET).  
3
RING=1  
[LM]  
Press (‹) or (›) to select the desired number.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
Note:  
¡If an extension telephone with a caller ID or call display feature is connected to the same line, set the  
number of rings to more than 2.  
24  
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Receiving both voice and fax calls (TEL/FAX mode)  
Use this mode when you wish to receive voice calls with ring but do not want to hear the unit ring when faxes  
are received.  
When a call is received, the unit will work as follows.  
A call is received.  
The unit will automatically answer a call without ringing.  
(At this point, a telephone fee will be charged to the caller.)  
If extension telephones are connected, they will only ring before the call is answered. \1  
The unit will now distinguish between a voice and fax call by detecting the calling tone.  
Fax call  
Voice call  
The unit will start to ring. \2  
The unit will receive a document.  
While ringing, the unit will emit a different  
ring back tone to the calling party.  
Silent ring fax recognition system  
Answer the call using the speakerphone  
or the handset. If you do not answer the  
call, the facsimile unit will switch to the  
fax.  
\1 The number of rings can be changed. See “Setting the TEL/FAX mode ring count” on page 26.  
\2 The number of rings can be changed. See “Setting the silent fax recognition ring count” on page 27.  
Note:  
¡Some fax messages that are transmitted manually may not send a calling tone. These calls must be  
manually received.  
¡You can record the TEL/FAX greeting message (see page 54).  
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Setting up the unit  
Record the TEL/FAX mode greeting message (see  
1
page 54).  
¡The TEL/FAX mode greeting message will be  
played to the caller when the unit automatically  
answers the incoming call.  
Set the MANUAL RECEIVE mode to TEL/FAX  
(see page 15).  
2
3
Make sure that the AUTO RECEIVE mode is  
turned off.  
¡If the FAX/MSG. SYS. indicator light is on, press  
(AUTO\RECEIVE) to turn off the AUTO  
RECEIVE mode.  
AUTO RECEIVE  
FAX/MSG.SYS.  
Setting the TEL/FAX mode ring count  
This feature determines the number of rings after which the unit automatically answers a call in the TEL/FAX  
mode.  
You can choose from 1 to 4 rings.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then @ I.  
2
TEL/FAX RING  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
RING=1  
[LM]  
Press (‹) or (›) to select the desired number.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
Note:  
¡If an extension telephone with a caller ID or call display  
feature is connected to the same line, set the number  
of rings to more than 2.  
26  
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Setting the silent fax recognition ring count  
When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without  
ringing. If the unit detects a voice call, it will ring. You can choose from 3 to 6 rings.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then C @.  
2
SILENT FAX RING  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
RING=3  
[LM]  
Press (‹) or (›) to select the desired number.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
27  
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Making a copy  
Any transmittable document can be copied (see page 18).  
Insert the documents (up to 15 sheets) FACE  
1
2
DOWN until a beep tone is heard.  
FACE DOWN  
Press (START/COPY/SET).  
Note:  
¡When copying, the unit will automatically select FINE  
resolution. To change the resolution, press  
(RESOLUTION).  
¡You can make or receive a voice call while making a  
copy.  
(RESOLUTION) (STOP)  
(START/COPY/SET)  
To stop copying  
Press (STOP).  
28  
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Operating the answering device  
Listening to messages in common memory  
When the unit receives voice messages;  
the NEW MSGS. indicator will flash,  
—the call counter will show the total number of recorded messages, and  
—a slow beep will sound if message alert (page 56) is set to ON.  
»
Listening to new recorded  
messages  
CALLS (call counter)  
« Press (NEW\MSGS.\PLAY\BACK) lightly.  
»
Listening to all of the recorded  
messages  
« Press (NEW\MSGS.\PLAY\BACK) firmly until a beep  
is heard.  
Note:  
¡During playback, the display shows the recorded order  
of the messages.  
¡Adjust the speaker volume using (VOLUME).  
NEW MSGS.  
(VOLUME)  
PLAY BACK  
Voice time/day stamp:  
During playback, a synthesized voice will  
announce the time and day when each message  
was recorded.  
Erasing recorded messages  
»
»
Erasing specific messages from  
memory:  
(ERASE)  
Press (ERASE) when the message you want to  
erase is playing.  
»
»
Erasing all messages in common  
memory:  
1. Press (ERASE) after listening to all of the  
messages.  
ICM ERASE OK?  
(STOP)  
»
»
1. ¡To cancel erasing, press (STOP).  
(START/COPY/SET)  
2. Press (START/COPY/SET).  
ERASE COMPLETED  
29  
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Functions during playback  
»
»
Repeating a message:  
(REPEAT)  
(SKIP)  
Press (REPEAT) while the message you want to  
listen to is playing.  
»
¡If you press (REPEAT) within 5 seconds of the  
beginning of the message, the previous message  
will be played.  
»
¡To play back a specific message, press (REPEAT)  
repeatedly until the message you want to play back  
is heard.  
»
»
Skipping a message:  
Press (SKIP) to play back the next message.  
(SLOW)  
(STOP)  
»
Stopping the operation:  
(QUICK) (NEW\MSGS.\PLAY\BACK)  
»
»
Press (STOP) to stop playing back.  
¡To resume the playback, press  
(NEW\MSGS.\PLAY\BACK) within 1 minute after  
pressing (STOP).  
»
»
Changing the playback speed:  
Press (QUICK) to play back messages at one and a  
half times the original speed.  
Press (SLOW) to play back messages at a half the  
original speed.  
»
To return to the original speed:  
Press (QUICK) or (SLOW) again during quick or  
slow playback.  
Recording a memo message  
If you are going out and want to leave a private message for someone, you can record a voice memo in the  
unit. This can be played back later, either directly or remotely, like other messages.  
Open the station key panel.  
Station key panel  
1
2
3
4
Press (MEMO/2WAY\REC).  
¡A long beep will sound.  
Speak clearly into the microphone.  
When finished, press (STOP).  
(STOP)  
Microphone  
(MEMO/2WAY\REC)  
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Recording a telephone conversation  
While you are talking with the handset, the telephone conversation can be recorded.  
During a telephone conversation, open the station  
1
2
key panel.  
Station key panel  
Press (MEMO/2WAY\REC).  
2WAY RECORDING  
To stop recording, press (STOP) or hang up.  
3
Note:  
¡There may be regulations in your area (state)  
concerning the manner in which 2-way telephone  
conversations may be recorded. You should inform the  
other party that the conversation is being recorded.  
Consult your local telephone company for further  
information.  
(STOP)  
(MEMO/2WAY\REC)  
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Storing phone numbers for automatic dialing  
The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most  
frequently dialed numbers.  
One-touch dialing: The unit is equipped with 5 direct call station keys, each of which is divided into an upper  
station and a lower station.  
Speed dialing:  
The unit is equipped with 50 additional dialing stations. These stations are assigned to  
2-digit numbers (0049).  
Press (MENU) until the following message is  
displayed.  
(DELETE)  
Direct call stations  
1
2
Speed dial  
stations  
STORE TEL NO.  
(MENU)  
(SECRET)  
a: Programming for one-touch dialing:  
For upper stations (1–5)  
Press one of the direct call station keys.  
1
4
7
2
5
8
0
3
6
9
For lower stations (6–10)  
Press (LOWER), then press one of the direct  
call station keys.  
b: Programming for speed dialing:  
Press K, then press the desired 2-digit number  
(00–49).  
(LOWER)  
(STOP)  
(HYPHEN)  
Enter the phone number up to 30 digits in length.  
¡To enter a hyphen in a phone number, press  
(LOWER).  
(START/COPY/SET)  
3
4
Press (START/COPY/SET).  
NAME=  
Enter the station name, up to 10 characters, by  
following the instructions on page 13.  
5
6
7
Press (START/COPY/SET).  
¡To program other stations, repeat steps 2 to 6.  
Press (STOP).  
Helpful hint:  
¡To confirm stored phone numbers and station names, print a telephone number list (see page 62).  
To keep whole or part of the  
phone number secret  
To erase a stored number and  
station name  
Press (SECRET) (direct call station 3) before and  
after the number you wish to keep secret.  
¡The phone number will not appear on the display  
and on the telephone number list.  
Press (STOP) in step 3 to clear the phone number.  
Press (DELETE) (direct call station 5) repeatedly  
in step 5 until all of the characters are erased.  
Then, press (START/COPY/SET).  
¡Pressing (SECRET) once counts as two digits.  
32  
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Making voice calls using automatic dialing  
Press (DIGITAL\SP-PHONE) or lift the handset.  
Direct call  
stations  
1
2
Speed dial  
stations  
(DIRECTORY)  
a: Using one-touch dialing:  
For upper stations (1–5)  
Press the desired direct call station key.  
For lower stations (6–10)  
Press (LOWER), then press the desired direct  
call station key.  
b: Using speed dialing:  
Press (DIRECTORY), then press K and the  
desired 2-digit number (00–49).  
(LOWER)  
(DIGITAL\SP-PHONE)  
Transmitting documents using automatic  
dialing  
Insert the documents FACE DOWN.  
Direct call  
stations  
1
2
a: Using one-touch dialing:  
Speed dial  
stations  
For upper stations (1–5)  
Press the desired direct call station key.  
FACE DOWN  
For lower stations (6–10)  
Press (LOWER), then press the desired direct  
call station key.  
b: Using speed dialing:  
Press (DIRECTORY), then press K and the  
desired 2-digit number (00–49).  
(DIRECTORY) (LOWER)  
33  
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Electronic telephone directory  
The station names stored in memory are automatically registered into the electronic telephone directory in  
alphabetical order. You can make a fax or voice call by selecting the desired station name on the display.  
If you wish to send a fax, insert the documents into the document tray first.  
Press (DIRECTORY).  
1
SELECT INDEX  
Dial keypad  
Press the dial key in which the first initial of the  
FACE DOWN  
2
station name is assigned (see index table  
below).  
Example: To search a name with the initial “N”:  
Press F repeatedly until the first  
station name with initial “N” is  
displayed. Press (›) until the desired  
name is displayed.  
OR  
(‹) (›)  
Press (‹) or (›) repeatedly until the desired  
name is displayed.  
(DIRECTORY)  
Press (START/COPY/SET).  
¡The unit will start dialing.  
¡If a document is fed into the unit, the unit will start  
transmission.  
(START/COPY/SET)  
3
Dial  
key  
Dial  
key  
Index  
Index  
1
2
3
4
5
6
1
7
8
P, Q, R, S, 7  
T, U, V, 8  
W, X, Y, Z, 9  
0
A, B, C, 2  
D, E, F, 3  
G, H, I, 4  
J, K, L, 5  
M, N, O, 6  
9
0
*
#
Other symbols  
(Used for speed  
dialing)  
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Voice contact  
(talking to the caller during or after fax reception or  
transmission)  
You can have a conversation with the same call after the fax message is completed. This will save the extra  
expense and time of making another call.  
This feature works only when the other party’s unit is equipped with a voice contact feature.  
Initiating voice contact  
Press (DIGITAL\SP-PHONE) while transmitting or  
1
receiving documents.  
VOICE STANDBY  
FACE DOWN  
¡Your unit will call the other party with a distinctive  
ring.  
When the other party answers, the unit will emit a  
distinctive ring.  
2
Press (DIGITAL\SP-PHONE) or lift the handset to  
start talking.  
¡If you initiate voice contact during transmission,  
you can talk after all the documents have been  
transmitted.  
¡If you initiate voice contact during reception, you  
can talk after the current page of the document is  
received.  
(DIGITAL\SP-PHONE)  
Receiving a request for voice contact  
If the other party initiates voice contact, your unit will emit a distinctive ring after transmission or reception is  
completed.  
When the distinctive ring is heard, press (DIGITAL\SP-PHONE) or lift the handset, then start speaking.  
Note:  
¡If you do not answer within 10 seconds of hearing the distinctive ring;  
when your unit is in the ANS/FAX mode, your unit will play back a greeting message and record an  
incoming voice message.  
¡when your unit is in the TEL/FAX, FAX or TEL mode, the line will be disconnected.  
35  
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TONE, FLASH and REDIAL/PAUSE buttons  
TONE button  
(TONE)  
The TONE (*) button is used for rotary pulse dial  
services and allows you to temporarily change from  
pulse to tone mode during a dialing operation.  
When you hang up, the unit will automatically return to  
pulse mode.  
1
4
7
2
5
8
0
3
6
9
FLASH button  
The FLASH button functions as the hookswitch on a  
regular phone. If you misdial or dial another phone  
number, press the FLASH button firmly.  
(REDIAL/PAUSE)  
(FLASH)  
The FLASH button also allows you to use special  
features of a host exchange (if connected) or local  
telephone company services such as call waiting. For  
further details, contact your local telephone company.  
Note:  
¡TONE, FLASH and PAUSE can be stored  
into a phone number for automatic dialing.  
Entering pauses  
If the REDIAL/PAUSE button is pressed during dialing, a pause will be inserted.  
Example-1: When your unit is connected to a host exchange, insert a pause to get an outside line.  
9
PAUSE  
Phone number  
Line access code  
Example-2: If transmission errors occur when making an overseas transmission, add two pauses at the end  
of the phone number.  
International  
access code  
Country  
code  
Phone  
number  
PAUSE  
PAUSE  
Redialing the last number dialed  
If the REDIAL/PAUSE button is pressed immediately after a dial tone is obtained, the last number dialed will  
be redialed.  
1. Lift the handset or press (DIGITAL\SP-PHONE).  
2. Press (REDIAL/PAUSE).  
¡If the line is busy when using the speakerphone, the unit will automatically redial the number up to  
14 times.  
36  
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Polling  
(retrieving fax documents)  
The polling feature allows you to receive a document from another compatible machine where you pay for the  
call as opposed to the document being sent to you, thereby saving the other party call charges.  
Receive polling  
To place a call and recover a document from another machine, follow the steps below. Make sure that no  
documents have been fed into your unit and that the other party’s machine is ready for your call.  
Press (MENU) until the following is displayed.  
Dial keypad  
1
POLLING  
Press (START/COPY/SET).  
2
NO.=  
Enter the phone number by using one-touch  
3
4
dialing, speed dialing, full number dialing or the  
electronic telephone directory (see page 34).  
Press (START/COPY/SET).  
(MENU)  
(START/COPY/SET)  
Transmit polling  
A document stored in your unit can be recovered by another party’s machine.  
To let other machines retrieve documents loaded on your unit, proceed as follows.  
Insert the documents FACE DOWN.  
1
2
Press (MENU) until the following is displayed.  
FACE DOWN  
POLLED  
Press (START/COPY/SET).  
3
MODE=OFF [ÿŸ]  
Press (‹) or (›) to select “ON”.  
4
MODE=ON  
[ÿŸ]  
¡If this feature is not required, select “OFF”.  
Press (START/COPY/SET).  
(‹) (›)  
5
(MENU)  
POLLED ON  
(START/COPY/SET)  
Note:  
¡When delayed transmission (page 38) is set to ON,  
transmit polling is not available.  
37  
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Delayed transmission  
(sending a fax at a later time)  
Using a built-in clock, this unit can send documents automatically at a specific time. This allows you to take  
advantage of low-cost calling hours offered by your telephone company.  
The delayed transmission can be reserved to take place up to 24 hours.  
Insert the documents FACE DOWN.  
1
Press (MENU).  
2
3
4
5
Dial keypad  
FACE DOWN  
SYSTEM SET UP  
Press K, then press B E.  
DELAYED XMT  
Press (START/COPY/SET).  
MODE=OFF [ÿŸ]  
Press (‹) or (›) to select “ON”.  
MODE=ON  
[ÿŸ]  
(‹) (›)  
¡If this feature is not required, select “OFF”.  
(MENU)  
Press (START/COPY/SET).  
(START/COPY/SET)  
6
7
NO.=  
Enter the phone number by using one-touch  
dialing, speed dialing, full number dialing or the  
electronic telephone directory.  
Press (START/COPY/SET).  
8
9
TIME=12:00AM  
Enter the transmission start time.  
Example: 11:00PM  
Press a a @ @, then press k to  
select PM.  
To select AM, press j.  
Press (START/COPY/SET).  
10  
11  
Press (MENU).  
¡When the programmed time has come, the  
unit will automatically start transmission.  
Note:  
¡You can receive, transmit and copy documents while delayed transmission is set.  
¡When transmit polling (see page 37) is ON, delayed transmission is not available.  
38  
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Sending documents overseas  
You may experience difficulty in transmitting documents overseas. This feature will make sending documents  
easier as the transmission speed is slowed down. Before starting the transmission procedure, follow the steps  
below.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then B C.  
2
1
4
7
2
5
8
0
3
6
9
OVERSEAS MODE  
Press (START/COPY/SET).  
3
4
MODE=OFF [ÿŸ]  
Press (‹) or (›) to select “ON”.  
MODE=ON  
(‹)  
(›)  
(START/COPY/SET)  
[ÿŸ]  
¡If this feature is not required, select “OFF”.  
Press (START/COPY/SET).  
5
6
Press (MENU).  
Note:  
¡After transmission, this feature will be turned off  
automatically.  
39  
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Remote fax receiving  
(using an extension to receive a fax message)  
If you have an extension phone on the same line, it is possible to receive a fax message. Using the extension  
phone, dial the remote fax activation code.  
This saves you from going to the facsimile unit and pressing (START/COPY/SET).  
Important:  
¡To activate this feature, use a touch tone telephone as the extension phone and enter the remote fax  
activation code FIRMLY.  
¡The remote fax activation code is set to “UU” as a pre-selected setting.  
Receiving using an extension  
When a call is received, lift the handset of the  
1
2
extension phone.  
When:  
To the same line  
—document reception is required,  
—a slow beep is heard, or  
—no sound is heard,  
enter the remote fax activation code FIRMLY.  
Extension phone  
Hang up the handset.  
3
¡The facsimile unit is activated for reception.  
Changing the remote fax activation code  
This code can be from 2 to 4 digits in length using numbers 0 through 9 and the character *.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then D A.  
2
1
4
7
2
5
8
0
3
6
9
REMOTE FAX ACT.  
Press (START/COPY/SET).  
3
4
5
6
7
MODE=ON  
[ÿŸ]  
Press (‹) or (›) to select the desired setting.  
¡If this feature is not required, select “OFF”.  
(‹)  
(›)  
(START/COPY/SET)  
Press (START/COPY/SET).  
CODE=UU  
Note:  
¡Some special telephone company services  
will require you to press a service access  
code. If you subscribe to such services,  
whole or part of the remote fax activation  
code must be different from the service  
access code.  
Enter the new code number.  
Press (START/COPY/SET).  
Press (MENU).  
¡If the remote fax activation code is set to  
“0000”, the unit does not work properly.  
8
40  
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Junk mail prohibitor  
(preventing the reception of unwanted fax documents)  
This feature prevents reception from facsimile machines whose phone numbers are not stored in automatic  
dialing.  
Important:  
¡This feature does not work when:  
—the unit is set to the TEL mode,  
—manual reception is performed, or  
—the other party does not program their facsimile telephone number correctly.  
¡The junk mail prohibitor ID must be different from the first 2 digits of the remote operation ID (page 50) and  
the mailbox password (page 44).  
e.g. if the remote operation ID is “321”, do not use “32” as a junk mail prohibitor ID.  
Setting the junk mail prohibitor and the ID  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then B D.  
2
3
4
JUNK MAIL PROH.  
Press (START/COPY/SET).  
1
4
7
2
5
8
0
3
6
9
MODE=OFF  
[ÿŸ]  
Press (‹) or (›) to select “ON”.  
MODE=ON  
[ÿŸ]  
¡If this feature is not required,select “OFF”.  
(‹)  
(›)  
(START/COPY/SET)  
Press (START/COPY/SET).  
5
6
ID=22  
To change the junk mail prohibitor ID, enter the  
desired 2-digit number.  
¡0, #, and * cannot be used.  
Press (START/COPY/SET).  
7
8
Press (MENU).  
Transmitting documents to your unit with the prohibitor ID  
Even if the junk mail prohibitor feature is activated, a designated caller will be able to transmit documents.  
Give your junk mail prohibitor ID to your designated callers, and advise them of the following steps.  
This operation is available in the AUTO RECEIVE mode (ANS/FAX only) or the MANUAL RECEIVE mode  
(TEL/FAX only).  
1. Call your unit from a touch tone telephone.  
2. Dial the prohibitor ID while the greeting message is playing or a different ring back tone is heard.  
3. Listen for a fax tone, and start transmission.  
41  
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Receiving with distinctive ring service  
This feature can only be used by those who subscribe to a distinctive ring pattern service from their  
telephone company. For more information on the availability of this service, please contact your  
telephone company before setting this feature to ON.  
The distinctive ring service gives you up to 3 phone numbers on a single telephone line, each having a  
different ringing pattern.  
When you use one of the phone numbers as a facsimile number, program the ringing pattern assigned for fax  
into your unit. When the unit detects a call matching the selected distinctive ringing pattern, the unit will  
activate depending on the receive mode setting.  
Setting the distinctive ringing pattern  
Program the ring pattern assigned for fax. Ringing patterns that can be programmed are;  
A:  
B:  
C:  
D:  
Standard ring (One long ring)  
Double ring (Two short rings)  
Triple ring (Short-long-short rings)  
Other triple ring (Short-short-long rings)  
OFF: Turns off the ring pattern detection feature (pre-selected setting)  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then C A.  
2
3
RING DETECTION  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
MODE=OFF  
[ÿŸ]  
Press (‹) or (›) to select the desired mode.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
How the unit will answer in each receive mode  
ANS/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will  
automatically answer the line and activate the fax function to receive documents.  
If other ringing patterns are received, the unit will activate the fax function or the  
answering system depend on the call.  
TEL/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will  
automatically answer the line and activate the fax function to receive documents.  
If other ringing patterns are received, the unit will ring until you pick up.  
TEL mode:  
In this mode, you have to answer all calls manually.  
FAX mode:  
In this mode, the unit will answer all calls and activate the fax function.  
Note:  
¡The unit automatically answers a distinctive ring call after the second ring. To change the number of rings,  
change the FAX mode ring count (page 24) after setting the ringing pattern.  
42  
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Signaling your pager that you have received a  
fax document  
This feature allows your unit to call your pager when your unit receives a fax message.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then G @.  
2
1
4
7
2
5
8
0
3
6
9
FAX PAGER  
Press (START/COPY/SET).  
3
4
MODE=OFF  
[ÿŸ]  
(‹)  
(›)  
Press (‹) or (›) to select “ON”.  
MODE=ON  
[ÿŸ]  
(REDIAL/PAUSE)  
(START/COPY/SET)  
¡If this feature is not required, select “OFF”.  
Press (START/COPY/SET).  
5
6
NO.=  
Enter your pager phone number.  
If necessary, press (REDIAL/PAUSE) twice.  
Contact your pager company regarding the proper  
pause time.  
If your pager has the ability to display phone  
numbers, enter the number that you wish to  
appear on the display.  
Press K if required by your pager company.  
¡You may enter a total of 46 digits and/or pauses.  
Press (START/COPY/SET).  
7
8
Press (MENU).  
43  
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Voice mailbox  
(how callers can leave you private messages)  
This unit has three mailbox memories. Your caller can leave a message in a specific mailbox. Only the person  
who knows the password can retrieve a message from a mailbox.  
This feature is useful when you use this unit with other people and when a caller would like to leave a  
message directly to a specific person.  
To use a mailbox:  
1. Program the mailbox password (see below).  
2. Inform the mailbox number to callers.  
3. Set the unit to the ANS/FAX mode (see pages 14 and 15).  
Note:  
¡The unit has a pre-recorded greeting message in each memory.  
Pre-recorded greeting message (e.g. Mailbox 1):  
This is mailbox 1.  
Please leave your name and message after the beep.  
¡You can record your own greeting message (see page 54).  
Programming the mailbox password  
Program your own password for your mailbox to prevent other users from retrieving messages. Choose any  
3-digit number except a number using digits 0 or 7.  
The mailbox password must be different from the first 2 digits of the junk mail prohibitor ID (page 41) and the  
remote operation ID (page 50).  
Press (MENU).  
1
SYSTEM SET UP  
(MENU)  
Dial keypad  
For mailbox 1, press K, then E A.  
2
BOX1 PASSWORD  
1
4
7
2
5
8
0
3
6
9
For mailbox 2, press K, then E B.  
BOX2 PASSWORD  
For mailbox 3, press K, then E C.  
BOX3 PASSWORD  
Press (START/COPY/SET).  
(START/COPY/SET)  
3
4
5
NO.=  
Enter the new password.  
Press (START/COPY/SET).  
¡To program other passwords, repeat from step 2.  
Press (MENU).  
6
44  
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How incoming messages are recorded in a mailbox  
Pre-recorded greeting message:  
Call your unit from a touch tone telephone.  
1
Hello! We are unable to answer right  
now.  
To send a fax, please start  
transmission.  
¡The ANS/FAX greeting message will be played.  
To leave a voice message, please  
speak after the beep.  
Thank you.  
Press J and the desired mailbox number (A, B  
2
3
or C).  
This is mailbox (1–3).  
Please leave your name and  
message after the beep.  
¡A mailbox greeting message will be played.  
After the beep, leave a message.  
Recording a memo message and a telephone conversation  
You can record a memo message and a telephone conversation into a mailbox. Press (MAIL\BOX) until  
the desired mailbox number is displayed and follow the instructions on pages 30 and 31.  
Listening to messages in a mailbox  
When there is a new message in a mailbox,  
the mailbox number indicator will flash, and  
—a slow beep will sound if mailbox alert is set to ON (see page 46).  
Example: Mailbox 2  
Press (MAIL\BOX) until the desired mailbox  
Mailbox number  
indicator  
1
2
number is displayed.  
1
2
3
Example: Mailbox 2  
MAIL BOX  
BOX2  
02  
If you leave the mailbox password as “555”  
(pre-selected setting);  
Dial keypad  
Press (NEW\MSGS.\PLAYBACK) lightly.  
or  
If you program your own password;  
Press (NEW\MSGS.\PLAYBACK) lightly, then  
enter your password.  
PASSWORD=  
¡The unit will play back the new recorded  
messages.  
(STOP)  
(NEW\MSGS.\PLAYBACK)  
To exit the mailbox, press (STOP).  
3
Note:  
¡(REPEAT), (SKIP), (STOP), (QUICK) and (SLOW) can be used during playback (see page 30).  
¡To listen to all of the recorded messages, press (NEW\MSGS.\PLAY\BACK) firmly in step 2 until a beep is  
heard.  
45  
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Erasing recorded messages in a mailbox  
Erasing a specific message in a mailbox  
Press (ERASE) while the message you want to erase is  
(MAIL\BOX)  
playing.  
Erasing all messages in a mailbox  
Press (MAIL\BOX) until the desired mailbox  
1
number is displayed.  
Example: Mailbox 1  
BOX1  
02  
(START/COPY/SET)  
(ERASE)  
Press (ERASE).  
2
3
4
BOX1 ERASE OK?  
Press (START/COPY/SET).  
ERASE COMPLETED  
To exit the mailbox, press (STOP).  
Setting the mailbox alert  
This feature allows your unit to alert you with a slow beep that a caller’s message is recorded in a mailbox.  
Press (MENU).  
1
SYSTEM SET UP  
(MENU)  
Dial keypad  
Press K, then E @.  
2
MAIL BOX ALERT  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
4
MODE=OFF  
[ÿŸ]  
Press (‹) or (›) to select “ON”.  
MODE=ON  
[ÿŸ]  
(›)  
(‹)  
(START/COPY/SET)  
¡If this feature is not required, select “OFF”.  
Press (START/COPY/SET).  
5
6
Press (MENU).  
46  
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Transferring incoming calls  
Each time an incoming message is recorded in a specific memory (common, mailbox1, mailbox2, or  
mailbox3), this feature allows your unit to dial automatically the number to which the message is to be  
transferred (Message Transfer) or your pager phone number (Pager call) and inform you that the message  
has been recorded.  
—If you choose Message transfer, you can retrieve the message on the same call by the remote operation.  
—If you choose Pager call, call your unit from a touch tone telephone to retrieve the message by the remote  
operation.  
For details on the remote operation, see page 49.  
This feature is available in the ANS/FAX mode.  
When an incoming call is received, the unit will work as follows.  
An incoming voice message is recorded in a specific memory (common, mailbox1,  
mailbox2, or mailbox3).  
After 30 seconds  
Your unit dials the transfer phone number or pager number.  
Message transfer  
Pager call  
The transferred phone rings, then lift  
the handset.  
Your pager beeps.  
Your unit will play the pre-recorded  
greeting message \1  
“This is a telephone answering  
system. Please enter your remote  
ID (mailbox 1–3 password) for  
remote operation.”  
Call your unit from a touch tone  
telephone to retrieve the message by  
the remote operation.  
within 60 seconds  
Enter the remote operation ID (see  
page 50) or mailbox password (see  
page 44).  
Retrieve the message by the remote  
operation.  
\1 You can record your own greeting  
message (see page 54).  
47  
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Setting the message transfer/pager call  
Press (MENU).  
1
SYSTEM SET UP  
For common message transfer,  
Dial keypad  
(MENU)  
2
press K, then F @.  
COMMON MSG TRNSF  
For mailbox 1 message transfer,  
1
4
7
2
5
8
0
3
6
9
press K, then F A.  
BOX1 MSG TRNSF  
For mailbox 2 message transfer,  
press K, then F B.  
BOX2 MSG TRNSF  
(‹)  
(›)  
For mailbox 3 message transfer,  
press K, then F C.  
BOX3 MSG TRNSF  
(REDIAL/PAUSE)  
(START/COPY/SET)  
Press (START/COPY/SET).  
3
4
MODE=OFF  
[ÿŸ]  
Press (‹) or (›) to select the desired setting.  
MESSAGE: transfers incoming messages.  
PAGER:  
OFF:  
calls your pager.  
turns off this feature.  
Press (START/COPY/SET).  
5
6
NO.=  
a: If you selected “MESSAGE” in step 4:  
Enter the number where the message is to be  
transferred.  
b: If you selected “PAGER” in step 4:  
Enter your pager phone number.  
If necessary, press (REDIAL/PAUSE) twice.  
Contact your pager company regarding the  
proper pause time.  
b: If your pager has the ability to display phone  
numbers, enter the number that you wish to  
appear on the display.  
Press K if required by your pager company.  
b: ¡You may enter a total of 46 digits and/or  
pauses.  
Press (START/COPY/SET).  
7
8
Press (MENU).  
Note:  
¡This feature can be turned on/off remotely from a touch tone phone (see page 53).  
48  
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Operating the answering device from a remote  
phone  
The following operations are available from a remote location with a touch tone telephone.  
Set the unit to the ANS/FAX mode in the AUTO RECEIVE mode before going out (see pages 14 and 15).  
Dial key  
Remote command  
Repeats a message  
Page Dial key  
Remote command  
Erases a specific message  
Erases all messages  
Page  
52  
52  
52  
51  
51  
52  
53  
53  
52  
Skips a message  
New message playback  
All message playback  
Room monitor  
Turns on message transfer  
/pager call for incoming  
messages  
53  
Turns off message transfer  
/pager call for incoming  
messages  
53  
53  
Re-records a greeting message  
Stops re-recording of a greeting  
message  
Skips the greeting message  
Remote operation card  
¡You may cut out this remote operation card to use.  
Mailbox Remote Operation  
Notice of Remote Operation  
» Recording a message in a  
mailbox:  
¡The remote operation is available  
only from a touch tone phone when  
the unit is in the ANS/FAX mode.  
1. Call your unit.  
2. Press J and the mailbox no.  
¡When the unit is in the TEL mode,  
call your unit and wait for 15 rings.  
The answering system will  
temporarily answer the line. Enter the  
remote operation ID during the  
greeting message.  
(A, B or C).  
3. Leave a message.  
» Retrieving messages from a  
mailbox:  
1. Call your unit.  
The unit will switch to the ANS/FAX  
mode.  
2. Press J and the mailbox no.  
(A, B or C).  
3. Enter the mailbox password  
∆∆∆.  
¡When you press any key, press  
firmly.  
4. Press the remote command key  
(refer to the reverse side).  
¡To send a document, press JJ.  
When a fax tone is heard, start  
transmission.  
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Programming the remote operation ID  
The remote operation ID is used to access the answering device common memory.  
Choose any 3-digit number except a number using digits 0 or 7.  
Make sure that the first 2-digits of the remote operation ID are different from the junk mail prohibitor ID (page  
41) and the mailbox password (page 44).  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then A A.  
2
1
4
7
2
5
8
0
3
6
9
REMOTE ANS ID  
ID=111  
Press (START/COPY/SET).  
3
Enter the desired number.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(START/COPY/SET)  
Answering Device Remote Operation  
1. Call your unit.  
Key  
`
A
B
D
E
F
G
I
Remote Command  
Skips the greeting message  
Repeats a message  
2. Enter the remote operation ID  
∆∆∆ during the greeting  
message.  
Skips a message  
New message playback  
All message playback  
Room monitor  
3. Press the remote command key  
(refer to the right) within 4  
seconds.  
or  
Wait for 4 seconds. All the  
recorded messages will be played  
back.  
Re-records a greeting message  
Stops re-recording of a  
greeting message  
JD Erases a specific message  
JE Erases all messages  
HA Message transfer/Pager call ON  
HB Message transfer/Pager call  
OFF  
50  
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Listening to messages in common memory  
Call your unit.  
1
2
Enter the remote operation ID during the ANS/FAX  
greeting playback.  
—The voice guide will tell you the number of new  
recorded messages.  
Example of the voice guide:  
3 new messages in common memory.  
No new messages in mailbox.  
Press D to listen to the new recorded messages.  
OR  
3
Press E or wait for 4 seconds to listen to all of the  
recorded messages.  
Playback 3 new messages.  
—The voice guide will tell you how to operate the  
unit during playback.  
Press A to repeat message.  
Press B to skip message.  
Press J D to erase a specific message.  
Listening to messages in a mailbox  
Call your unit.  
1
2
3
Example of mailbox greeting message:  
This is mailbox (1–3).  
Please leave your name and message  
after the beep.  
Press J and the desired mailbox number (A, B  
or C) during the ANS/FAX greeting playback.  
Enter the mailbox password during the mailbox  
greeting message.  
Example of the voice guide:  
—The voice guide will tell you the number of new  
recorded messages.  
3 new messages in mailbox (1–3).  
Press D to listen to the new recorded messages.  
OR  
4
Press E or wait for 4 seconds to listen to all of the  
recorded messages.  
Playback 3 new messages.  
—The voice guide will tell you how to operate the  
unit during playback.  
Press A to repeat message.  
Press B to skip message.  
Press J D to erase a specific message.  
To listen to messages in another memory after playback  
1. Press J and @ (for common memory), then enter the remote operation ID.  
or  
Press J and the desired mailbox number (A, B or C), then enter the mailbox password during the  
mailbox greeting message.  
2. Press D or E to play back messages.  
51  
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During playback  
Repeating a message:  
Press A to play the current message.  
—If you press A within 5 seconds of playback, the previous message will be played.  
Skipping a message:  
Press B to play back the next message.  
Example of the voice guide:  
Note:  
Not enough recording time. Please erase  
unnecessary messages.  
¡If you hear the voice guide after playing back the  
messages, memory is full. Erase some or all of the  
messages.  
Erasing incoming messages from memory  
Erasing a specific message from  
memory  
Press J D when the message you want to  
erase is played.  
Example of the voice guide:  
The message has been erased.  
—A long beep and the voice guide will be heard.  
Then the unit will continue with the next message.  
Erasing all messages from a specific memory  
You can erase all of the recorded messages from common and each mailbox memory.  
To erase all of the messages in a mailbox, you must first select a mailbox.  
Press J E when you want to erase the messages  
in a specific memory.  
Example of the voice guide:  
—A long beep and the voice guide will be heard.  
All messages have been erased.  
Other remote operations  
Monitoring the room sound  
You can monitor the sound in the room where the unit is installed.  
Press F during the remote operation.  
—You can monitor the room sound for about 30 seconds.  
Note:  
¡After 30 seconds are up, a beep sounds. To continue monitoring, press F again within 10 seconds.  
52  
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Recording a marker message  
After playing back the recorded messages, you can leave an additional message.  
Example of the voice guide:  
1. Wait for the voice guide indicating the end of the  
remote operation.  
All messages have been played.  
2. Wait about 10 seconds until the voice guide is  
Please leave your name and message  
after the beep.  
played.  
3. Leave a message after the beep.  
Re-recording a greeting message  
You can change the contents of the greeting messages for the ANS/FAX mode and mailbox memories.  
To re-record a mailbox greeting message, you must first select a mailbox.  
1. Press G to start recording during the remote operation.  
¡A long beep will sound.  
2. Speak up to 16 seconds.  
¡If you pause for over 2 seconds, 6 beeps will sound and the recording will stop. Repeat from  
step 1 within 10 seconds.  
3. When finished, press I.  
¡The new greeting message will be played.  
Turning message transfer/pager call on or off  
You can remotely turn on or off message transfer/pager call for incoming messages. You must program a  
transfer phone number or a pager number in advance (see page 48).  
Example of the voice guide:  
Press H A to turn ON message transfer/pager call  
Message transfer is set.  
Transfer phone number is 123456789.  
or  
during the remote operation.  
Pager call is set.  
Pager number is 098765432.  
Press H B to turn OFF message transfer/pager  
Message transfer is off.  
or  
call.  
Pager call is off.  
—If a transfer phone number or a pager number is  
not programmed, the voice guide will be played.  
You cannot turn this feature on.  
Transfer phone number is not set.  
or  
Pager number is not set.  
Skipping the greeting message  
You can skip the greeting message.  
Press @ during the greeting message playback.  
—The unit will skip the rest of the greeting message.  
53  
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Recording your own greeting messages  
You can record 6 types of greeting messages. The recording time is limited to 16 seconds for each message.  
Record a greeting message within 12 seconds for optimum performance.  
ANS/FAX greeting message  
Mailbox 1 greeting message  
Mailbox 2 greeting message  
Mailbox 3 greeting message  
Message transfer greeting message  
For the pre-recorded greeting message, see pages 22, 44 and 47.  
You can record your own greeting messages.  
Suggested message for the ANS/FAX greeting message  
“This is (your name, business and/or telephone number). We are  
unable to answer right now. To send a fax, start transmission. To  
leave a message, speak after a long beep. Thank you.”  
TEL/FAX greeting message  
No pre-recorded greeting message.  
Record your own greeting message.  
Suggested message  
“This is (your name, business and/or telephone number). Please  
wait for someone to answer your call. To send a fax, start  
transmission.”  
Note:  
¡As for the ANS/FAX greeting message, you can choose 16 seconds or 60 seconds of recording time (see  
page 57).  
Open the station key panel.  
Station key panel  
1
2
(SELECT)  
Press (SELECT) until the following is displayed.  
For the ANS/FAX greeting:  
ANS-GREETING  
For the TEL/FAX greeting:  
TEL-GREETING  
For mailbox 1–3 greeting:  
Example: Mailbox 2  
BOX2-GREETING  
Microphone  
(VOLUME)  
(REC)  
For message transfer greeting:  
(STOP)  
TRNS-GREETING  
Press (REC).  
3
4
¡A long beep will sound.  
Speak clearly 20 cm (8 inches) away from the  
microphone.  
¡The display will show the elapsed recording time.  
Example: The ANS/FAX greeting  
Note:  
ANS REC.  
02s  
¡If you make a mistake while recording,  
repeat from step 2.  
¡If you don’t record a TEL/FAX greeting  
message, the display shows “NO TEL  
GREETING”.  
When finished, press (STOP).  
5
¡The unit will repeat your message. Adjust the  
volume using (VOLUME).  
54  
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Checking greeting messages  
Open the station key panel.  
Station key panel  
1
2
(SELECT)  
Press (SELECT) until the desired greeting is  
displayed.  
Example: Mailbox 3 greeting  
BOX3-GREETING  
Press (CHECK).  
3
¡After the beep, the unit will play back the  
message.  
Adjust the volume using (VOLUME).  
(VOLUME)  
(CHECK)  
Erasing your own recorded greeting messages  
Open the station key panel.  
Station key panel  
1
2
(SELECT)  
Press (SELECT) until the desired greeting is  
displayed.  
Example: Message transfer greeting  
TRNS-GREETING  
Press (ERASE).  
3
4
5
ERASE OK?  
Press (START/COPY/SET).  
(START/COPY/SET)  
(ERASE)  
GREETING ERASED  
Press (STOP).  
Note:  
¡If you erase your own recorded greeting messages,  
the pre-recorded greeting messages will be played.  
55  
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Changing the caller’s recording time  
You can choose from two lengths of recording times for incoming messages.  
VOX (unlimited): The unit records an incoming message as long as the caller speaks (pre-selected setting).  
1 MIN (1 minute): The unit will record each incoming message up to 1 minute.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then A @.  
2
1
4
7
2
5
8
0
3
6
9
RECORDING TIME  
Press (START/COPY/SET).  
3
MODE=VOX [ÿŸ]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
Setting the message alert  
When this feature is on, the unit will let you know with a slow beep that a caller’s message is recorded in the  
common memory.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then D B.  
2
1
4
7
2
5
8
0
3
6
9
MESSAGE ALERT  
Press (START/COPY/SET).  
3
4
MODE=OFF  
[ÿŸ]  
Press (‹) or (›) to select “ON”.  
MODE=ON  
[ÿŸ]  
(‹)  
(›)  
(START/COPY/SET)  
¡If this feature is not required, select “OFF”.  
Press (START/COPY/SET).  
5
Press (MENU).  
6
56  
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Setting the recording time alert  
With this feature, when the remaining time to record incoming messages becomes less than 60 seconds, the  
unit will alert the user with a slow beep.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then D C.  
2
REC. TIME ALERT  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
4
MODE=OFF  
[ÿŸ]  
Press (‹) or (›) to select “ON”.  
MODE=ON  
[ÿŸ]  
(›)  
(START/COPY/SET)  
(‹)  
¡If this feature is not required, select “OFF”.  
Press (START/COPY/SET).  
5
6
Press (MENU).  
Changing the recording time for the ANS/FAX  
greeting message  
You can choose 16 seconds or 60 seconds of recording time.  
Press (MENU).  
Dial keypad  
(MENU)  
1
SYSTEM SET UP  
Press K, then E D.  
1
4
7
2
5
8
0
3
6
9
2
3
GREETING TIME  
MODE=16s  
Press (START/COPY/SET).  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(›)  
(START/COPY/SET)  
(‹)  
Note:  
¡If you change the greeting message time to 60 seconds, we recommend that you inform the caller in the  
ANS/FAX greeting message to press ** before starting fax transmission.  
¡If you change the greeting message time to 16 seconds from 60 seconds, your ANS/FAX greeting message  
is deleted. Re-record a greeting message (see page 54).  
57  
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Changing the logo print position  
The logo, telephone number, date, time and page number will be printed on the transmitted document from  
your unit in the following manner.  
OUT: Outside of the transmitted document’s paper size (pre-selected setting).  
IN:  
Inside of the transmitted document’s paper size.  
Press (MENU).  
Dial keypad  
1
(MENU)  
SYSTEM SET UP  
Press K, then B A.  
LOGO POSITION  
1
4
7
2
5
8
0
3
6
9
2
3
Press (START/COPY/SET).  
MODE=OUT [ÿŸ]  
Press (‹) or (›) to select the desired setting.  
4
5
6
(›)  
(START/COPY/SET)  
(‹)  
Press (START/COPY/SET).  
Press (MENU).  
Changing the display contrast  
Use this feature to adjust the brightness of the display.  
NORMAL: (Pre-selected setting)  
DARKER: Used when the display contrast is too light.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
LCD CONTRAST  
Press K, then C I.  
2
3
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
MODE=NORMAL [ÿŸ]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
58  
(›)  
(START/COPY/SET)  
(‹)  
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Setting the friendly reception  
The friendly reception feature allows you to receive fax documents automatically without pressing  
(START/COPY/SET). See page 21 for further details.  
If you set this feature to OFF, you will have to press (START/COPY/SET) to receive fax documents each time  
you answer a call.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then D F.  
2
FRIENDLY RCV  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
4
5
6
MODE=ON  
[ÿŸ]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
(›)  
(START/COPY/SET)  
(‹)  
Note:  
¡If you set the fax voice guidance feature to OFF (see  
below), you cannot hear the message of the friendly  
reception.  
Setting the fax voice guidance  
With this feature, the voice guidance about transmission, reception and the friendly reception will be heard  
(see pages 19 and 21). If you do not want to hear this guidance, set this feature to OFF.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then D G.  
2
FAX GUIDANCE  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
4
5
6
MODE=ON  
[ÿŸ]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
(‹)  
(›)  
(START/COPY/SET)  
59  
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Setting the handset switch  
This unit can work without the handset and handset cradle. When you don’t use the handset and cradle, set  
this feature to NO HANDSET.  
USE HANDSET: Choose when you use the handset and handset cradle (pre-selected setting).  
NO HANDSET: Choose when you don’t use the handset and handset cradle.  
Press (MENU).  
Dial keypad  
(MENU)  
1
SYSTEM SET UP  
Press K, then H I.  
1
4
7
2
5
8
0
3
6
9
2
3
HANDSET SWITCH  
Press (START/COPY/SET).  
USE HANDSET [ÿŸ]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
(‹)  
(›)  
(START/COPY/SET)  
4
5
6
Note:  
¡After setting NO HANDSET, disconnect and  
connect the power cord again.  
Resetting the advanced features  
Use this feature to return the advanced features (see page 61) to their pre-selected settings.  
Press (MENU).  
1
Dial keypad  
(MENU)  
SYSTEM SET UP  
Press K, then H @.  
2
1
4
7
2
5
8
0
3
6
9
SET DEFAULT  
Press (START/COPY/SET).  
3
4
5
RESET=NO [ÿŸ]  
Press (‹) or (›) to select “YES”.  
RESET=YES [ÿŸ]  
(›)  
(STOP)  
(‹)  
Press (START/COPY/SET).  
RESET OK?  
(START/COPY/SET)  
¡If this feature is not required, press (STOP).  
Press (START/COPY/SET) again for confirmation.  
RESET COMPLETED  
6
Press (MENU).  
7
60  
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Summary of user programmable features  
Basic features  
Code  
Feature  
Selection  
Initial setting  
Page  
#01  
#02  
#03  
#04  
#05  
#06  
#07  
#08  
#09  
#10  
#11  
SET DATE & TIME  
mm/dd/yy hh:mm  
11  
12  
12  
63  
15  
23  
24  
15  
26  
56  
50  
YOUR LOGO  
YOUR TELEPHONE NUMBER  
PRINT TRANSMISSION REPORT  
AUTO RECEIVE MODE  
ANS/FAX RING COUNT  
FAX RING COUNT  
ERROR, ON, OFF  
ANS/FAX, FAX  
ERROR  
ANS/FAX  
1 ring  
1–4 rings, TOLL SAVER, RINGER OFF  
1–4 rings  
1 ring  
MANUAL RECEIVE MODE  
TEL/FAX DELAYED RING  
RECORDING TIME  
TEL, TEL/FAX  
TEL  
1–4 rings  
1 ring  
VOX (unlimited), 1 minute  
VOX  
REMOTE ANS ID  
ID=111  
Advanced features  
Code  
Feature  
Selection  
Initial setting  
Page  
OUT, IN  
ON, OFF  
OUT  
ON  
58  
63  
39  
41  
38  
27  
42  
58  
40  
56  
57  
59  
59  
46  
44  
44  
44  
57  
#21  
#22  
#23  
#24  
#25  
#30  
#31  
#39  
#41  
#42  
#43  
#46  
#47  
#50  
#51  
#52  
#53  
#54  
LOGO POSITION  
JOURNAL AUTO PRINT  
OVERSEAS MODE  
ON, OFF  
OFF  
ON, OFF  
OFF/ID=22  
OFF  
JUNK MAIL PROHIBITOR  
DELAYED TRANSMISSION  
SILENT FAX RECOGNITION RING  
RING DETECTION  
ON, OFF  
3–6 rings  
3 rings  
OFF  
OFF, A, B, C, D  
NORMAL, DARKER  
ON, OFF  
NORMAL  
ON/ID=UU  
OFF  
LCD CONTRAST  
REMOTE FAX ACTIVATION CODE  
MESSAGE ALERT  
ON, OFF  
ON, OFF  
OFF  
RECORDING TIME ALERT  
FRIENDLY RECEPTION  
FAX VOICE GUIDANCE  
MAIL BOX ALERT  
ON, OFF  
ON  
ON, OFF  
ON  
ON, OFF  
OFF  
555  
BOX1 PASSWORD  
555  
BOX2 PASSWORD  
555  
BOX3 PASSWORD  
16s, 60s  
16s  
COMMON GREETING MESSAGE  
RECORDING TIME  
OFF, MESSAGE, PAGER  
OFF, MESSAGE, PAGER  
OFF, MESSAGE, PAGER  
OFF, MESSAGE, PAGER  
ON, OFF  
OFF  
OFF  
48  
48  
48  
48  
43  
60  
60  
#60  
#61  
#62  
#63  
#70  
#80  
#89  
COMMON MESSAGE TRANSFER  
MAIL BOX1 MESSAGE TRANSFER  
MAIL BOX2 MESSAGE TRANSFER  
MAIL BOX3 MESSAGE TRANSFER  
FAX PAGER  
OFF  
OFF  
OFF  
YES, NO  
NO  
SET DEFAULT  
USE HANDSET, NO HANDSET  
USE HANDSET  
HANDSET SWITCH  
61  
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Printing reports and lists  
You can print out the following reports and lists from your unit.  
Basic feature list—provides you with the current settings of the basic features (see page 61).  
Advanced feature list—provides you with the current settings of the advanced features (see page 61).  
Telephone number list—provides you with phone numbers and their station names which are stored in  
automatic dialing. Codes in the phone number shows;  
P: A pause has been entered.  
F: A flash has been entered.  
[
[
]: A secret phone number has been entered.  
]: (The telephone number is not printed.)  
Journal report—keeps records of fax transmissions and receptions. This report will be printed automatically  
after every 35 fax communications, but can be printed manually. You can change the setting of the journal  
auto print feature (see page 63).  
Transmission report—provides you with a printed record of the fax transmission result (see pages 63 and  
64).  
How to print reports and lists  
Press (MENU) until the following is displayed.  
Dial keypad  
1
(MENU)  
PRINT LIST  
For the basic feature list, press K, then A.  
1
4
7
2
5
8
0
3
6
9
2
BASIC LIST  
For the advanced list, press K, then B.  
ADVANCED LIST  
For the telephone number list, press K, then C.  
TEL NO. LIST  
(STOP)  
For the journal report, press K, then D.  
JOURNAL REPORT  
(START/COPY/SET)  
Press (START/COPY/SET) to start printing.  
3
4
¡To interrupt printing, press (STOP).  
After printing, press (MENU).  
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Setting the transmission report printing  
One of the following choices is available.  
ERROR: The transmission report will print out only when fax transmission fails (pre-selected setting).  
ON:  
OFF:  
The report will always print out, indicating whether fax transmission is successful or not.  
The report will not print.  
Press (MENU).  
1
2
3
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then @ D.  
TX-REPORT MODE  
MODE=ERROR [ÿŸ]  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(START/COPY/SET)  
(›)  
Setting journal auto print  
This unit will automatically print a journal report after every 35 fax communications. After printing, the journal  
memory will be erased and only subsequent activity will be recorded.  
When this feature is deactivated, the unit will store the records of the last 35 fax communications, but the unit  
will not print the journal report automatically.  
Press (MENU).  
1
SYSTEM SET UP  
Dial keypad  
(MENU)  
Press K, then B B.  
2
AUTO JOURNAL  
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).  
3
MODE=ON  
[ÿŸ]  
Press (‹) or (›) to select the desired setting.  
Press (START/COPY/SET).  
Press (MENU).  
4
5
6
(‹)  
(›)  
(START/COPY/SET)  
63  
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Sample of journal report  
y JOURNAL z  
JAN. 25 1996 05:22PM  
USAGE TIME MODE PAGES RESULT  
NO. OTHER FACSIMILE  
01 1234567  
02 9998765  
03 2121444  
04 555556677  
05 +9
START TIME  
UCODE  
JAN. 21 02:14PM 00'25  
JAN. 21 02:17PM 00'38  
JAN. 21 02:18PM 00'28  
JAN. 22 10:35AM 00'58  
M 01'50  
TX  
TX  
RX  
TX  
TX  
RX  
01  
02  
01  
03  
05  
03  
OK  
OK  
OK  
COMMUNICATION ERROR (43)  
OK  
OK  
Error code  
(for service  
personnel  
use only)  
Communication  
result (see below.)  
Sample of transmission report  
y XMT REPORT z  
JAN. 20 1996 01:19PM  
USAGE TIME MODE PAGES RESULT  
JAN. 20 01:18PM 00'51 TX 00 COMMUNICATION ERROR (43)  
NO. OTHER FACSIMILE  
01 COMPANY ABC  
START TIME  
Communication result on the report  
When a problem has occurred, one of the following messages will be printed on the transmission and journal  
reports.  
PRINTED MESSAGE  
CODE  
MEANING  
COMMUNICATION ERROR  
41–47 A transmission or reception error occurred. Try again or check  
FF  
with the other party.  
DOCUMENT JAMMED  
The document is jammed. Remove the jammed document (see  
page 69).  
JUNKMAIL PROH. REJECT  
The junk mail prohibitor of your unit rejected fax reception (see  
page 41).  
NO DOCUMENT  
NO RESPONSE  
The document was not fed into the unit properly. Try again.  
40  
52  
The receiving unit was busy or ran out of recording paper. Try  
again.  
PAPER JAMMED  
The recording paper is jammed. Clear the jammed paper (see  
page 68).  
PAPER OUT  
The unit ran out of recording paper. Install a recording paper (see  
page 9).  
PRESSED THE STOP KEY  
The STOP button was pressed, and fax communication was  
canceled.  
PRINTER OVERHEATED  
THE COVER WAS OPENED  
OK  
Printer was overheated. Let the unit cool down.  
The back lid was open. Close it and try again.  
Fax communication was successful.  
64  
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Error messages on the display  
If the unit detects a problem, the following messages will appear on the display.  
DISPLAY MESSAGE  
CAUSE AND REMEDY  
¡There is something wrong with the unit.  
CALL SERVICE  
Contact our service personnel (see page 74).  
CHECK COVER  
CHECK CRADLE  
¡The back lid is open. Close it.  
¡The handset and handset cradle have been removed when you connect the  
power cord.  
—When you want to use the handset and handset cradle, install the handset  
cradle correctly (see page 8).  
¡—When you do not use the handset and handset cradle, set the handset switch  
to NO HANDSET (see page 60). Then, disconnect and connect the power  
cord again.  
¡The document is not fed into the unit properly. Reinsert the document. If the  
misfeeding occurs frequently, clean the document feeder rollers inside the unit  
(see page 71). If the problem remains, adjust the feeder pressure (see page 70).  
CHECK DOCUMENT  
CHECK MEMORY  
MECHA ERROR  
¡Memory (phone numbers, parameters, etc.) has been erased. Re-program.  
¡A mechanical error occurred. Open the back lid and re-install the recording  
paper (see page 9).  
¡There is no room left in memory to record a message. Erase some or all of the  
messages (see pages 29 and 46).  
MEMORY FULL  
NO RESPONSE  
¡The receiving unit is busy or ran out of recording paper. Try again.  
¡The TEL/FAX greeting message has not been recorded. Record a greeting  
message (see page 54).  
NO TEL GREETING  
OUT OF PAPER  
PAPER JAMMED  
¡The unit ran out of recording paper. Install a new recording paper (see page 9).  
¡A recording paper jam occurred. Clear the jammed paper (see page 68).  
¡The other fax machine does not provide the polling function. Check with the  
other party.  
POLLING ERROR  
REDIAL TIME OUT  
REMOVE DOCUMENT  
¡The receiving unit is busy or ran out of recording paper. Try again.  
¡The document is jammed. Remove the jammed document (see page 69).  
¡Attempted to transmit a document longer than 600 mm (2358w). Press the STOP  
button and remove the document (see page 69). Divide the document into two or  
more sheets and try again.  
TRANSMIT ERROR  
UNIT OVERHEATED  
¡A transmission error occurred. Try again.  
¡The unit is too hot. Let the unit cool down.  
65  
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Before requesting help  
General  
PROBLEM  
CAUSE & REMEDY  
I cannot make and receive  
calls.  
¡The power cord or telephone line cord is not connected. Check the  
connections (see page 10).  
I cannot make calls.  
¡The dialing mode setting is wrong. Check the selector (see page 10).  
The unit does not work.  
¡Disconnect the unit from the telephone line and connect to a known  
working phone. If the working phone operates properly, call your service  
center to have the unit repaired. If the working phone does not operate  
properly, contact your telephone company.  
The unit does not ring.  
¡The ringer volume is set to OFF. Adjust it to a suitable level (see page  
16).  
The REDIAL/PAUSE button  
does not function properly.  
¡If this button is pressed during dialing, a pause will be inserted. If this  
button is pressed immediately after obtaining a dial tone, the last number  
dialed will be redialed.  
During programming, I cannot ¡Whole or part of the number is the same as another code or ID. Change  
enter the activation code or  
the prohibitor ID.  
the number (see pages 41, 44 and 50).  
Fax Transmission  
PROBLEM  
CAUSE & REMEDY  
The other party complains  
that letters on their received  
document are distorted.  
¡If your line has special telephone services such as call waiting, the  
service may have been activated during fax transmission. Connect the  
unit to a line that does not have such services.  
¡An extension telephone on the same line is off the hook. Hang up and try  
again.  
The other party complains  
that dirty patterns or black  
lines appear on their received  
documents.  
¡The glass or rollers are dirty. Clean them (see page 71).  
I cannot make an  
¡Use the overseas transmission mode (see page 39).  
international fax call.  
¡Add two pauses at the end of the phone number (see page 36).  
66  
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Fax Reception  
PROBLEM  
CAUSE & REMEDY  
I cannot receive documents  
automatically.  
¡The receive mode is set to the TEL mode. Set to the ANS/FAX,  
TEL/FAX or FAX mode.  
¡The time to answer the call may be too long. Decrease the number of  
rings (see pages 23, 24 and 26).  
¡The greeting message is too long. Shorten the message (see page  
54).  
¡The junk mail prohibitor is set to on (see page 41).  
The recording image is faint.  
¡The sender transmitted a faint document. Request them to transmit a  
clearer copy of the document.  
The received document is blank.  
¡The recording paper roll is installed incorrectly. Make sure that the  
shiny side of the paper is facing down and re-install the paper (see  
page 9).  
Answering Device  
PROBLEM  
CAUSE & REMEDY  
No voice messages have been  
recorded in the ANS/FAX mode.  
¡The memory is full. Erase some or all of the messages (see pages  
29, 46 and 52).  
I cannot retrieve recorded  
¡Make sure that you use the remote operation ID correctly (see page  
messages from a remote phone.  
50).  
Messages in the mailbox do not  
play back.  
¡The mailbox password is wrong. Enter the correct password (see  
page 44).  
Copying  
PROBLEM  
CAUSE & REMEDY  
A dirty pattern or a black line  
appears on the copied  
documents.  
¡The glass or rollers are dirty. Clean them (see page 71).  
The copied document is blank.  
¡The recording paper roll is installed incorrectly. Make sure that the  
shiny side of the paper is facing down and re-install the paper (see  
page 9).  
If a power failure occurs  
¡This unit does not function during a power failure.  
¡The memory contents will not be erased.  
¡If the programmed start time has passed during a power failure, delayed transmission will be attempted after  
power is restored.  
67  
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Clearing a recording paper jam  
If the unit does not eject any recording paper during reception or copying, the recording paper has jammed.  
Remove the jammed paper as shown below.  
A Open the back lid by lifting up the tabs located  
Tab  
1
2
3
4
on both sides.  
Back lid  
B Press the green lever to release the paper  
cutter.  
Green lever  
Pull up the transparent guide and remove the  
piece of paper.  
¡If the transparent guide is not pulled up, press the  
green lever again.  
Transparent guide  
Replace the transparent guide and recording paper  
roll in the proper direction, and insert the leading  
edge of the paper between the recording paper  
roller and the silver plate.  
—Make sure that there is no slack in the paper  
roll.  
Recording paper roller  
Silver plate  
Close the back lid by gently pressing down on both  
ends.  
68  
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Clearing a document jam  
If the unit does not release an original document during feeding, remove it as shown below.  
Open the front lid by pressing the front lid open  
1
2
3
button.  
Remove the jammed document.  
Close the front lid by gently pressing down on both  
ends.  
Front lid  
open button  
69  
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Adjusting the feeder pressure  
No feeding or multiple feeding occurs frequently, adjust the feeder pressure.  
Open the front lid by pressing the front lid open  
1
2
button.  
Shift the position of the lever by using an  
instrument with a pointed end, like a clip or ball-  
point pen.  
Lever  
A
C
Position A: Select this when documents do not  
B
feed.  
Position B: Standard position (pre-selected)  
Position C: Select this when documents multiple  
feed.  
Close the front lid by gently pressing down on both  
ends.  
3
Front lid open  
button  
Removing the handset cradle  
To save space or to use the unit mainly for faxes, you may remove the handset cradle.  
Set the handset switch to NO HANDSET (see  
1
2
3
page 60).  
Hooks  
Pull the hooks to the right in the order as shown,  
while lifting up the handset cradle.  
Disconnect and connect the power cord again.  
2
Caution:  
1
¡If the handset and handset cradle have been  
removed when you connect the power cord, an  
alarm will sound and the following message will  
be displayed.  
CHECK CRADLE  
¡Set the handset switch to NO HANDSET (see  
page 60).  
70  
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Cleaning the inside of the unit  
If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document,  
clean the document feeder rollers, sub roller, rubber flap, white plate and glass.  
Disconnect the power cord and the telephone line  
White plate  
1
2
3
cord.  
Rubber flap  
Open the front lid by pressing the front lid open  
button.  
Document  
feeder rollers  
Sub roller  
Clean the document feeder rollers and sub roller  
with a cloth moistened with isopropyl rubbing  
alcohol, and let dry thoroughly.  
Clean the rubber flap with a cotton swab  
moistened with isopropyl rubbing alcohol, and let  
dry thoroughly.  
4
Clean the white plate and glass with a soft dry  
cloth.  
5
6
7
Glass  
Close the front lid by gently pressing down on both  
ends.  
Front lid open button  
Connect the power cord and the telephone line  
cord.  
Caution:  
¡Do not use paper products (such as paper towels or  
tissues) to clean the inside of the unit.  
71  
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FCC information  
If required by the telephone company, inform them  
of the following.  
¡FCC Registration No.:  
(found on the bottom of the unit)  
¡Ringer Equivalence No.:  
alteration of such terminal equipment, or otherwise  
materially affect its use or performance, the  
customer shall be given adequate notice in writing,  
to allow the customer an opportunity to maintain  
uninterrupted service.  
(found on the bottom of the unit)  
¡The particular telephone line to which the  
equipment is connected.  
CAUTION:  
Any changes or modifications not expressly  
approved by the party responsible for compliance  
could void the user’s authority to operate this  
device.  
This unit must not be connected to a coin operated  
line. If you are on a party line, check with your  
local telephone company.  
When programming emergency numbers and/or  
making test calls to emergency numbers:  
1. Remain on the line and briefly explain to the  
dispatcher the reason for the call before  
hanging up.  
Ringer Equivalence Number (REN):  
This REN is useful in determining the quantity of  
devices you may connect to your telephone line  
and still have all of those devices ring when your  
telephone number is called. In most but not all  
areas, the sum of the REN’s of all devices  
connected to one line should not exceed five (5.0).  
To be certain of the number of devices you may  
connect to your line, as determined by the REN,  
you should contact your local telephone company  
to determine the maximum REN for your calling  
area.  
2. Perform such activities in the off-peak hours;  
such as early morning or late evenings.  
This telephone provides magnetic coupling to  
hearing aids.  
NOTE:  
This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection  
against harmful interference in a residential  
installation. This equipment generates, uses, and  
can radiate radio frequency energy and, if not  
installed and used in accordance with the  
instructions, may cause harmful interference to  
radio communications. However, there is no  
guarantee that interference will not occur in a  
particular installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the  
following measures:  
In the event that terminal equipment causes harm  
to the telephone network, the telephone company  
should notify the customer, if possible, that service  
may be stopped. However, where prior notice is  
impractical, the company may temporarily cease  
service providing that they:  
a) Promptly notify the customer.  
b) Give the customer an opportunity to correct the  
problem with their equipment.  
c) Inform the customer of the right to bring a  
complaint to the Federal Communication  
Commission pursuant to procedures set out in  
FCC Rules and Regulations Subpart E of Part  
68.  
The Telephone Company may make changes in its  
communications facilities, equipment operations, or  
procedures where such action is reasonably  
required in the operation of its business and is not  
inconsistent with the rules and regulations in FCC  
Part 68. If such changes can be reasonably  
—Reorient or relocate the receiving antenna.  
—Increase the separation between the equipment  
and receiver.  
—Connect the equipment into an outlet on a circuit  
different from that to which the receiver is  
connected.  
expected to render any customer terminal  
equipment incompatible with telephone company  
communications facilities, or require modification or  
—Consult the dealer or an experienced radio/TV  
technician for help.  
72  
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Matsushita Consumer Electronics Company,  
Division of Matsushita Electric Corporation of America  
One Panasonic Way, Secaucus,  
Panasonic Sales Company (“PSC”)  
Division of Matsushita Electric of  
Puerto Rico, Inc.  
New Jersey 07094  
Ave. 65 de Infantería, Km. 9.5, San Gabriel  
Industrial Park, Carolina, Puerto Rico 00985  
PANASONIC  
Facsimile Products  
Limited Warranty  
Matsushita Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the  
warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto  
Rico for one (1) year from the date of original purchase in the event of a defect in materials or  
workmanship.  
Batteries (when applicable)—New rechargeable batteries in exchange for defective rechargeable  
batteries for ten (10) days from the date of original purchase. Non-rechargeable batteries are not  
warranted.  
Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by  
contacting a Matsushita Services Company (MSC) Factory Servicenter listed in the Servicenter Directory.  
Or call, toll free, 1-800-HELP FAX (1-800-435-7329) to locate a MSC Factory Servicenter. Carry-in or  
mail-in service in Puerto Rico can be obtained during the warranty period by calling the local telephone  
number in the Servicenter Directory.  
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of  
original purchase will be required before warranty service is rendered.  
This warranty only covers failures due to defects in material and workmanship which occur during normal  
use and (when applicable) does not cover the print and ink cartridge, the toner cartridge and drum unit or  
the film cartridge. The warranty does not cover damages which occurred in shipment, or failures which  
are caused by products not supplied by the warrantor, or failures which result from accident, misuse,  
abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or  
maintenance, alteration, modification, line power surge, improper voltage supply, lightning damage,  
signal reception problems, commercial use such as hotel, office, restaurant, or other business or rental  
use of the product, or serviced by anyone other than a MSC Factory Servicenter or a MSC authorized  
Servicenter, or damage that is attributable to acts of God.  
LIMITS AND EXCLUSIONS  
There are no express warranties except as listed above.  
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES  
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS  
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF  
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH  
ABOVE.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations  
on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.  
This warranty gives you specific legal rights and you may also have other rights which vary from state to  
state. If a problem with this product develops during or after the warranty period, you may contact your  
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer  
Satisfaction Center at the company address indicated above.  
73  
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Service center directory  
¡
OPERATION ASSISTANCE FAX ADVANTAGE PROGRAM  
DIAL TOLL FREE: 1-800-HELP-FAX (1-800-435-7329) (9:00am–8:00pm Monday–Friday, EST)  
¡
¡
PRODUCT INFORMATION LITERATURE REQUESTS DEALER LOCATIONS  
Customer Satisfaction Center 2F-3, One Panasonic Way, Secaucus, NJ 07094 (Headquarters)  
201-348-9090 (9:00am–8:00pm Monday–Friday, EST)  
ACCESSORY PURCHASES  
1-800-332-5368 (Consumer orders only)  
Matsushita Services Company Accessory Order Office, 20421-84th Avenue South Kent, WA 98032  
(6:00am–6:00pm Monday–Friday, 6:00am–10:30am Saturday, PST)  
(Visa, Mastercard, Discover card, American Express, Check)  
AUTHORIZED SERVICENTERS  
CALIFORNIA  
GEORGIA  
MICHIGAN  
TENNESSEE  
6550 Katella Avenue  
Cypress, CA 90630  
Phone (714) 373-7425  
Fax (714) 894-8534  
8655 Rosewell Road  
Suite 100  
Atlanta, GA 30350  
Phone (770) 518-6301  
Fax (770) 518-6306  
37048 Van Dyke Avenue  
Sterling Heights, MI 48312  
Phone (810) 939-2060  
Fax (810) 939-2638  
919-8th Avenue South  
Nashville, TN 37203  
Phone (615) 244-4434  
Fax (615) 244-6713  
800 Dubuque Avenue  
S. San Francisco,  
CA 94080  
Phone (415) 871-6373  
Fax (415) 871-6840  
MINNESOTA  
TEXAS  
HAWAII  
7850-12th Avenue South  
Airport Business Center  
Bloomington, MN 55425  
Phone (612) 854-8624  
Fax (612) 854-2089  
7482 Harwin Drive  
Houston, TX 77036  
Phone (713) 781-1528  
Fax (713) 781-0643  
99-859 Iwaiwa Street  
Aiea, Hawaii 96701  
Phone (808) 488-1996  
Fax (808) 486-4369  
20201 Sherman Way  
Suite 102  
Canoga Park, CA 91306  
Phone (818) 709-1775  
Fax (818) 709-2165  
13615 Welch Road Suite 101  
Farmers Branch, TX 75244  
Phone (214) 385-1975  
Fax (214) 960-7626  
ILLINOIS  
1703 North Randall Road  
Elgin, IL 60123  
“12:30 to 4:30, Mon-Fri”  
Phone (847) 468-5464  
Fax (847) 468-5465  
OHIO  
2236 Waycross Road  
Cincinnati, OH 45240  
Phone (513) 851-4180  
Fax (513) 851-8443  
F
WASHINGTON  
20425-84th Avenue South  
Kent, WA 98032  
3878 Ruffin Road  
Suite A  
PENNSYLVANIA  
San Diego, CA 92123  
Phone (619) 560-9200  
Fax (619) 560-1831  
9060 Golf Road  
Niles, IL 60714  
Phone (847) 608-1010  
Fax (847) 299-1710  
2221 Cabot Boulevard West  
Suite B  
Langhorne, PA 19047  
Phone (215) 741-0661  
Fax (215) 741-0521  
Phone (206) 872-7922  
Fax (206) 872-0918  
COLORADO  
1640 South Abilene Suite D  
Aurora, CO 80012  
Phone (303) 752-2024  
Fax (303) 752-0610  
MARYLAND  
Sulphur Springs  
Business Park  
1638 Sulphur Springs Road  
Baltimore, MD 21227  
Phone (410) 242-2607  
Fax (410) 247-3047  
Service in Puerto Rico  
Chartiers Valley  
Shopping Center  
1025 Washington Pike  
Bridgeville, PA 15017  
Phone (412) 257-4522  
Fax (412) 257-4650  
Matsushita Electric  
of Puerto Rico, Inc.  
Panasonic Sales Company/  
Factory Servicenter  
FLORIDA  
3700 North 29th Avenue  
Suite 102  
Hollywood, FL 33020  
Phone (954) 925-2880  
Fax (954) 925-5224  
MASSACHUSETTS  
60 Glacier Drive, Suite G  
Westwood, MA 02090  
Phone (617) 329-4280  
Fax (617) 329-0586  
Ave. 65 de Infantería, Km. 9.5  
San Gabriel Industrial Park  
Carolina, Puerto Rico 00985  
Phone (809) 750-4300  
4710 Eisenhower  
Fax (809) 768-2910  
Boulevard Suite A1  
Tampa, FL 33634  
Phone (813) 884-4746  
Fax (813) 886-4564  
Fpick-up/drop-off only  
REPAIR INQUIRIES  
Regional Customer Care Department  
EAST (PCE)  
EAST (PCE)  
CENTRAL (PCC)  
WEST (PCW)  
2221 Cabot Boulevard West  
Suite A  
Langhorne, PA 19047  
Phone (215) 741-0676  
Fax (215) 750-6492  
1225 Northbrook Parkway  
Suite 2-390  
Suwannee, GA 30174  
Phone (404) 338-6860  
Fax (404) 338-6548  
1707 North Randall Road  
Elgin, IL 60123  
Phone (847) 468-5530  
Fax (847) 468-5528  
6550 Katella Avenue  
Cypress, CA 90630  
Phone (714) 373-7440  
Fax (714) 373-7447  
Covers:  
Covers:  
Covers:  
Covers:  
CT, DE, ME, MD, MA, NH, NJ,  
NY, PA, RI, VT, VA, DC, WV  
AL, FL, GA, MS, NC, SC, TN  
AR, IL, IN, IA, KS, KY, LA, MI,  
MN, MO, NE, ND, OK, SD, TX,  
WI, OH  
AK, AZ, CA, CO, ID, MT, NV,  
NM, OR, UT, WA, WY, HI  
PARTS DISTRIBUTION LOCATIONS  
To locate parts distributors in your area (within the USA)  
DIAL TOLL FREE 1-800-545-2672 (24 hours a day, 7 days a week)  
(960607)  
74  
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Information for users  
For product service  
¡Service centers are listed on page 74.  
¡Call toll free 1-800-545-2672 for the location of an authorized service center.  
When you ship the product  
¡Carefully pack your unit, preferably in the original carton.  
¡Attach a letter, detailing the symptom or problem, to the outside of the carton.  
¡Send the unit to an authorized service center, prepaid and adequately insured.  
¡Do not send your unit to the Matsushita Consumer Electronics Company or to any executive or regional  
sales offices. These locations do not repair consumer products.  
Accessory order information  
Use the following types of recording paper for replacement. For accessory order, call toll free 1-800-332-5368.  
Model No.  
Description  
Comment  
KX-A106  
Standard Thermal Recording Paper  
216 mmq30 m (812wq98v) roll,  
with 25 mm (1w) core  
KX-A116  
KX-A125  
Standard Thermal Recording Paper  
216 mmq50 m (812wq164v) roll,  
with 25 mm (1w) core  
Super Thermal Recording Paper  
(Like plain paper)  
216 mmq30 m (812wq98v) roll,  
with 25 mm (1w) core  
75  
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Specifications  
1. Applicable Lines:  
2. Document Size:  
Public Switched Telephone Network  
Max. 216 mm (812w) in width  
Max. 600 mm (2358w) in length  
3. Effective Scanning Width:  
4. Printing Paper Size:  
208 mm (8316w)  
216 mm q max. 50 m (812wq164v) roll  
208 mm (8316w)  
5. Effective Printing Width:  
6. Transmission Time*:  
Approx. 15 s/page (Original mode)  
Approx. 30 s/page (G3 Normal mode)  
7. Scanning Density:  
Horizontal:  
Vertical:  
8 pels/mm (203 pels/inch)  
3.85 lines/mm (98 lines/inch)—Standard mode  
7.7 lines/mm (196 lines/inch)—Fine/Halftone mode  
15.4 lines/mm (392 lines/inch)—Superfine mode  
8. Halftone Level:  
64-level  
9. Scanner Type:  
CCD image sensor  
10. Printer Type:  
Thermal printing  
11. Data Compression System:  
12. Modem Speed:  
Modified Huffman (MH), Modified READ (MR)  
9600/7200/4800/2400 bps; Automatic Fallback  
5–35 °C (41–95 °F), 45–85 % RH (Relative Humidity)  
118q351q265 mm (42132wq131316wq10716w)  
Approx. 3.7 kg (8.2 lb.)  
13. Operating Environment:  
14. Dimensions (HqWqD):  
15. Mass (Weight):  
16. Power Consumption:  
Standby:  
Approx. 3.5 W  
Transmission: Approx. 16 W  
Reception:  
Copy:  
Maximum:  
Approx. 28 W  
Approx. 40 W  
Approx. 120 W  
17. Power Supply:  
120 V AC, 60 Hz (This unit will not function at 50 Hz.)  
18. Total Recording Time:  
Approx. 18 minutes (including the greeting message).  
Recording time may be reduced by caller side background noise.  
CCITT No. 1 Test Chart  
*Transmission speed depends upon the contents of the  
pages, resolution, telephone line conditions and capability of  
receiving unit. 15 second speed based upon CCITT No.1  
Test Chart.  
Note:  
¡Any details given in these instructions are subject to change without notice.  
¡The pictures and illustrations in these instructions may vary slightly from the actual product.  
76  
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Speed dialer list  
Station  
No.  
Station  
Name/Phone No.  
Name/Phone No.  
No.  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
77  
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Speed dialer list  
Station  
No.  
Station  
Name/Phone No.  
Name/Phone No.  
No.  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
78  
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Index  
A
ANS/FAX mode RRRRRRRR 14, 22  
M
MAIL BOX button RRRRRRRRR 45  
Mailbox alert RRRRRRRRRRR 46  
Mailbox password RRRRRRRRR 44  
MANUAL RECEIVE mode RRRRR 14  
MEMO/2WAY REC button RRR 30, 31  
Message alert RRRRRRRRRR 56  
Message transfer RRRRRRRRR 47  
MUTE button RRRRRRRRRRR 17  
ANS/FAX ring count RRRRRRRR 23  
Answering device volume RRRRR 16  
Automatic dialing RRRRRRRRR 32  
AUTO RECEIVE button RRRRRR 14  
AUTO RECEIVE mode RRRRRR 14  
C
D
Call counter RRRRRRRRRRR 29  
Caller’s recording timeRRRRRRR 56  
CHECK button RRRRRRRRRR 55  
Cleaning RRRRRRRRRRRRR 71  
COPY button RRRRRRRRRRR 28  
N
O
P
NEW MSGS. PLAY BACK button RR 29  
Overseas transmission mode RRRR 39  
Date and time RRRRRRRRRR 11  
Delayed transmission RRRRRRR 38  
DELETE key RRRRRRRRRRR 13  
Dialing mode RRRRRRRRRRR 10  
DIGITAL SP-PHONE button RRRR 17  
DIRECTORY button RRRRRR 33, 34  
Display contrastRRRRRRRRRR 58  
Pager call RRRRRRRRRRRR 47  
PAUSE button RRRRRRRRRR 36  
Polling RRRRRRRRRRRRRR 37  
Q
R
QUICK button RRRRRRRRRR 30  
REC buttonRRRRRRRRRRRR 54  
Recording time alert RRRRRRRR 57  
Recording time for ANS/FAX greeting  
E
F
Electronic telephone directory RRR 34  
ERASE buttonRRRRRRRRR 29, 55  
Error message RRRRRRRRRR 65  
messageRRRRRRRRRRRRR 57  
REDIAL button RRRRRRRRRR 36  
Remote operation ID RRRRRRR 50  
Remote fax activation codeRRRRR 40  
REPEAT buttonRRRRRRRRRR 30  
RESOLUTION button RRRRRRR 18  
Ring pattern detection RRRRRRR 42  
Ringer volume RRRRRRRRRR 16  
Facsimile telephone number RRRR 12  
Fax auto redial RRRRRRRRRR 19  
FAX mode RRRRRRRRRR 14, 24  
Fax pager RRRRRRRRRRRR 43  
FAX ring count RRRRRRRRRR 24  
Fax voice guidanceRRRRR 19, 21, 59  
Fax voice guidance volumeRRRRR 16  
Feeder pressure RRRRRRRRR 70  
FLASH button RRRRRRRRRR 36  
Friendly reception RRRRRRR 21, 59  
S
SECRET key RRRRRRRRRRR 32  
SELECT button RRRRRRRRRR 54  
Set default RRRRRRRRRRRR 60  
Silent fax recognition ring RRRRR 27  
SKIP button RRRRRRRRRRR 30  
SLOW button RRRRRRRRRRR 30  
SPACE key RRRRRRRRRRR 13  
Speaker volume RRRRRRRRR 16  
G
H
Greeting messages RRRRRRRR 54  
Handset switch RRRRRRRRRR 60  
Handset volume RRRRRRRRR 16  
HELP button RRRRRRRRRRR 10  
T
TEL mode RRRRRRRRRRRR 14  
TEL/FAX mode RRRRRRRR 14, 25  
TEL/FAX ring count RRRRRRRR 26  
Telephone number list RRRRRRR 62  
Toll saver RRRRRRRRRRRR 23  
TONE button RRRRRRRRRRR 36  
Transmission report RRRRRR 62, 63  
I
INSERT key RRRRRRRRRRR 13  
J
Journal auto print RRRRRRRRR 63  
Journal report RRRRRRRRR 62, 64  
Junk mail prohibitor RRRRRRRR 41  
L
Logo RRRRRRRRRRRRRR 12  
Logo print position RRRRRRRR 58  
LOWER key RRRRRRRRR 32, 33  
V
Voice contact RRRRRRRRRRR 35  
Voice guide RRRRRRRRRRR 20  
Voice time/day stamp RRRRRRR 29  
VOLUME button RRRRRRRRR 16  
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Panasonic  
KX-F780  
Proof of Purchase  
Panasonic FAX ADVANTAGE PROGRAM  
replacement unit’s box).  
e are proud to present the  
Any unit that is replaced by  
Panasonic and not backed up by a  
WPanasonic Fax Advantage  
Program. It’s an incredible service  
program that’s full of exciting  
advantages!  
proof of purchase by you will be  
subject to minimum $100.00  
a
charge. Any unit that is replaced,  
but does not meet the terms and  
conditions of the limited warranty  
will be subject to additional charges,  
as per the program guidelines.  
5 Once you receive your replacement unit, pack up your  
problem unit in the replacement unit’s box. UPS will make  
3 attempts within 10 days to pick-up your defective unit at no  
charge to you (should you be entitled to warranty service. If  
warranty conditions do not apply, you will be charged for all  
applicable shipping charges). The product must be properly  
packaged in the same manner as the replacement unit,  
utilizing the packing materials provided. You must make your  
unit available for UPS pick-up. If your unit is not available for  
UPS, you will be responsible for shipping unit back at your  
expense. Damage due to improper or inadequate packing will  
be charged back to your charge card as an out-of-warranty  
cost, as per the warranty stipulations.  
Customer Satisfaction  
In support of our one-year limited warranty* (parts  
and labor) on our current fax product line,  
Panasonic is proud to offer you the following  
service options during the limited warranty period:  
1 If you mail-in or carry-in your fax unit to one of  
our Regional Servicenters, the product will be  
repaired and returned to you, or...  
2 If you call our 1-800-HELPFAX (1-800-435-  
7329) toll-free number, you will receive a  
refurbished replacement product overnight or on  
the second business day (delivery depending on  
the time of your call.)  
Requirements:  
6 You must give our technicians a valid credit card number.  
They will change your card account to cover any charges that  
are incurred by failure to send the problem product to  
Panasonic Company. If your problem unit is not eligible for  
warranty, you will be charged for the repair of the unit and for  
any shipping charges associated with this program. If you do  
not wish to pay out-of-warranty repair costs, you will be  
responsible for returning the replacement unit to Panasonic  
and for paying all shipping charges associated with this  
program including the overnight delivery of replacement  
product to you, shipment of problem unit to Panasonic, the  
replacement unit back to Panasonic and the return of your  
original unit back to you.  
Support After The Sale  
If you have a problem with your fax, just call our  
1-800-HELPFAX  
(1-800-435-7329)  
toll-free  
number for friendly support and assistance. We  
have a highly-qualified team of experts who can  
diagnose, and most likely solve, your problem  
over the phone. Approximately 90% of our  
customers’ problems are resolved with just a  
simple phone call.  
Acceptable credit cards:  
Discover  
VISA  
The Fax Advantage Program covers the first year of purchase  
and works like this:  
Master Card  
American Express (Optima)  
Product that is not returned to Panasonic by 10 business days  
after shipment of the replacement product, will be charged to  
your account at Panasonic’s Suggested Retail Price (see  
dealer for details).  
Credit status will be verified prior to sending the replacement  
product.  
Proof of Purchase must be included with the returned unit to  
verify warranty status.  
Any parts and labor that are not covered by the limited  
warranty* will be charged as a non-warranty repair and billed  
at Panasonic’s current rate for parts and labor.  
1 If you have a problem with your fax, call toll-free 1-800-  
HELPFAX (1-800-435-7329).  
2 Talk to one of our experienced technical experts to  
diagnose (and most likely solve) your problem over the  
phone.  
3 Providing that you may be entitled to Panasonic’s service  
under the terms and conditions of the limited warranty**, we  
will arrange for a reconditioned replacement unit to be  
shipped to you overnight or second business day delivery,  
depending on the time of your call. The replacement unit will  
be completely refurbished, quality-tested by Panasonic  
technicians, and individually hand-inspected before it is  
shipped to you. You will keep the replacement unit and send  
your original unit to us, along with a copy of your receipt.  
4 This receipt must be shipped back with your original unit to  
Panasonic Company (as per instructions enclosed in your  
**See the warranty stipulations in these instructions.  
**Replacement program excludes Puerto Rico and is subject to termination at any  
time without advance notice.  
Matsushita Consumer Electronics  
Company, Division of Matsushita  
Electric Corporation of America  
One Panasonic Way, Secaucus,  
New Jersey 07094  
Panasonic Sales Company,  
Division of Matsushita Electric of  
Puerto Rico, Inc. (“PSC”)  
Ave. 65 de Infantería, Km. 9.5  
San Gabriel Industrial Park, Carolina,  
Puerto Rico 00985  
Printed in Malaysia  
PFQX1045ZA KM0896NE3116 D  
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