Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG8162AL
KX-TG8163AL
Model shown is KX-TG8162.
Before initial use, see “Getting Started”
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
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Introduction
Model composition
Base unit
Part No.
Handset
Series
Model No.
Part No.
Quantity
KX-TG8161
series
KX-TG8162
KX-TG8163
KX-TG8161
KX-TG8161
KX-TGA815
KX-TGA815
2
3
R The suffix (AL) in the following model numbers will be omitted in these instructions:
KX-TG8162AL/KX-TG8163AL
Accessory information
Supplied accessories
Quantity
No.
Accessory item/Part number
KX-TG8162
KX-TG8163
A
B
C
D
E
F
AC adaptor/PNLV226AL
2
1
4
2
2
1
3
1
6
3
3
2
*1
Telephone line cord
*2
Rechargeable batteries
*3
Handset cover
Belt clip
Charger
*1 The telephone line cord comes connected with the telephone plug.
*3 The handset cover comes attached to the handset.
A
B
C
D
E
F
3
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
*1
Rechargeable
batteries
HHR-4MVT/2B or HHR-4MRT/2B
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
RP-TCA400, RP-TCA430, KX-TCA89
KX-A405AL
Headset
DECT repeater
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system
Handset (optional): KX-TGA815AZ
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
For your safety
R It is advised not to use the equipment at a
refuelling point. Users are reminded to
observe restrictions on the use of radio
equipment in fuel depots, chemical plants
or where blasting operations are in
progress.
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Operating safeguards
Power connection
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall socket, and do not use.
R The use of excessive sound volume
through earphones, headphones, or
headsets may cause hearing loss.
R Do not place a handset on the base unit
with the headset socket cover opened.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
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Important Information
R Never install telephone line socket in wet
locations unless the socket is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
R When a failure occurs which results in the
internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
R To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from the
phone socket.
– Unplug the AC adaptor from the AC
power outlet.
R No “000” or other calls can be made from
this device during a mains power failure.
R The earpiece on the handset is magnetised
and may retain small metallic objects.
– there is a power failure.
– the key lock feature is turned on.
Battery
R We recommend using the batteries noted
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (including a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
General notices
R Please ensure that a separate telephone,
not dependent on local power, is available
for emergency use.
R This equipment will be inoperable when
mains power fails.
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Important Information
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
Routine care
R Wipe the outer surface of the product
with a soft cloth.
R Do not use benzine, thinner, or any
abrasive powder.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
Information on Disposal in other
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
Countries outside the European Union
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
R Standard:
GAP (Generic Access Profile)
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Important Information
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.48 W
Maximum: Approx. 2.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
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Getting Started
Battery installation
Setting up
R USE ONLY Ni-MH batteries AAA (R03)
size.
Connections
R Use only the supplied Panasonic AC
adaptor PNLV226AL.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
,
).
R When mounting the unit on a wall, see
n Base unit
Press plug firmly.
“Click”
Rechargeable Ni-MH ONLY
Hook
To power outlet
Use only the supplied
telephone line cord.
To socket
“Click”
R When the date and time setting is
displayed, see page 14.
DSL/ADSL filter*
Correct
Incorrect
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
Confirm “Charging” is displayed.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
n Charger
Hooks
To power outlet
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Getting Started
Panasonic Ni-MH battery
Note when setting up
performance (supplied batteries)
Note for connections
Operation
Operating time
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
In continuous use
12 hours max.
Not in use (standby) 250 hours max.
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Note:
R It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R The unit is not designed to be used with
rotary/pulse dialling services.
R Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
R Wipe the battery ends (
,
) with a dry
cloth.
R Avoid touching the battery ends (
,
) or
the unit contacts.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon
Battery level
High
Medium
Low
Needs charging.
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Getting Started
Dial keypad
Receiver
Controls
Display
Handset
MR/ECON
A
R: Recall/Flash
ECO: Eco mode shortcut key
N (Off/Power)
H
I
M
Microphone
Charge contacts
n Control type
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B
C
D
J
K
E
Navigator key
F
–
–
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
MDN or MCN: Adjust the receiver or
speaker volume while talking.
G
–
–
MFN ( : Caller list): View the caller list.
MEN (T: Redial): View the redial list.
R As all multiple items cannot be
displayed on screen at the same time,
you can quickly search the desired item
to move screens by pressing MEN or
MFN, instead of scrolling down or up line
by line (page 16).
L
M
A
B
Base unit
A
B
C D E
MSmart functionN (Top Key)
Smart function indicator
Secure grip
R Secure grip offers support when you
cradle the handset between your
shoulder and ear.
Speaker
Headset socket
M
M
N (Speakerphone)
F
G
H
I
N (Talk)
Charge contacts
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Getting Started
Speaker
Item
Meaning
MnN (Stop)
R When displayed next to the
battery icon: Answering
system is on. (page 37)
R When displayed with a
number:
M
N (Erase)
Message counter
MjN/MkN (Volume up/down)
New messages have been
recorded. (page 38)
M
M
N/M N (Repeat/Skip)
N (Play)
“Greeting Only” is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
Message indicator
M
M
N (Locator)
N (Answer on)
Answer on indicator
messages are not recorded.
(page 41)
Battery level
Display
Alarm is on. (page 29)
Handset display items
Equalizer is set. (page 18)
Privacy mode is on.
(page 27)
Item
Meaning
Range status: The more bars
visible, the closer the handset
is to the base unit.
Ringer volume is off.
(page 26)
Night mode is on. (page 30)
Out of base unit range
Paging, intercom mode
*1
Speakerphone is on.
(page 17)
New voice mail message
*2
The line is in use.
R When flashing slowly: The
call is put on hold.
Line in
use
Someone is using the line.
R When flashing rapidly: An
incoming call is now being
received.
IN USE
Answering system is being
used by another handset or
the base unit.
*1
*1 Caller ID subscribers only
*2 Voice mail subscribers only
The base unit transmission
power is set to “Low”.
(page 15)
The key backlight is off.
(page 27)
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Getting Started
Icon
Action
Base unit display items
Selects a character entry mode.
Item
Meaning
Selects entries, categories, or
- -
“Greeting Only” is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
Plays a message.
Stops recording or playback.
Stores phone numbers.
messages are not recorded.
(page 41)
Inserts a dialling pause.
Erases the selected item or
returns to the outside call.
Handset soft key icons
Switches display mode between
single item and multiple items.
(page 16)
Icon
Action
Returns to the previous screen or
outside call.
Allows you to make an intercom
call. (page 44)
Displays the menu.
Accepts the current selection.
Erases a number/character.
Puts the call on mute.
Displays a previously dialled
phone number.
Makes a call. (page 17)
Handset main menu icons
Temporarily turns off the ringer
for incoming calls. (page 18)
The following icons are shown when you
press
(middle soft key) in standby mode.
Sets 24-hour or 12-hour clock
format. (page 14)
Icon
Feature
Caller List
Answer System
Switches the wallpaper to display
with or without date and time.
(page 28)
Display Setup
Intercom
Places a call on hold.
Opens the phonebook.
Ringer Setup
Time Settings
Initial Setup
Allows you to edit phone
Top Key Setup
Caller Barred
Displays the phonebook search
menu.
Turns the key lock feature off.
(page 19)
Stops alarm. (page 29)
Screen saver mode
The backlight goes dark when on a call or
turns off completely after 1 minute of
Snooze button on the alarm.
(page 29)
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Getting Started
inactivity if the handset is not on the base unit
or charger.
Activate the handset display again by:
– pressing MFN or MEN when on a call.
1
2
(middle soft key) #101
Enter the current date, month, and year.
a
Example: 15 July, 2012
15 07 12
– pressing M
N at all other times.
R You can select the date format by
pressing #:
– dd/mm/yy (date/month/year)
– yy/mm/dd
Turning the power on/off
Power on
3
Enter the current hour and minute.
Example: 9:30
09 30
Press M
N for about 1 second.
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
Power off
pressing
.
Press M
N for about 2 seconds.
4
a M
N
Note:
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Initial settings
n Direct command code:
Programmable settings can be accessed by
pressing
(middle soft key), # and
then the corresponding code on the dial
keypad (page 24).
Smart function key (Top
Key)
The smart function key (Top Key) is located
on the top of the handset and informs you with
its flashing to allow you to activate the
Example: Press
#101.
(middle soft key)
n Symbol meaning:
Example: MbN: “Off”
Press MCN or MDN to select the words in
following features by simply pressing this key.
quotations.
n When the smart function indicator
flashes rapidly, you can:
– Answer the call (outside call, intercom).
Display language
1
2
(middle soft key) #110
MbN: Select your desired language. a
n When the smart function indicator
flashes slowly in standby mode, you can:
– View the caller list when there are
missed calls. (page 35)
3
M
N
Date and time
To activate these features, their Top key
setup must be “On”. (page 15)
Important:
R When you install the batteries for the first
time, the handset may prompt you to set
date and time. First press
proceed to step 2.
, then
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Getting Started
or charger, battery consumption is faster
than usual.
Using the smart function key
(Top Key)
When the smart function indicator flashes
rapidly/slowly, press MSmart functionN.
R The above features can be activated
depending the situation.
R If you answer a call using the smart
function key, the speakerphone is activated.
R Even if the handset is placed on the base
unit or charger, the feature can be
activated. You can talk or listen to new
messages without lifting up the handset. If
you want to perform further operations, lift
up the handset.
One touch eco mode
The MR/ECON button on the handset enables
you to activate the eco function with one touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
– When the one touch eco mode is on: “Low”
R When the unit has new messages and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
is temporarily displayed and
on the handset display instead of
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
is shown
.
Note:
goes off from the handset display.
calls can be answered, but the following
features are disabled even when the smart
function indicator flashes slowly.
– View the caller list when there are
missed calls. (page 35)
Note:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
Setting the smart function key (Top
Key Setup)
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 27).
The Top key setup for the following features
must be “On”.
– “New Message” (Default: On)
– “Missed Call” (Default: Off)
The settings can be set for each handset.
Display mode
You can select to display either a single item
or multiple items on one screen at a time for
the following features:
– handset main menu icons in function menu
– menu list, recorded message list,
phonebook list, caller list, and redial list
Select the desired setting:
1
2
(middle soft key) #278
MbN: Select the desired setting and press
.
R “ ” is displayed next to the selected
features.
R To cancel a selected feature, press
– “Multi Items”: Multiple entries/all menu
icons are shown on one screen at a time.
– “Single Item”: An entry/a menu icon is
shown on one screen in large characters at
a time.
again. “ ” disappears.
3
Note:
a M
N
R If the smart function indicator flashes when
the handset is not placed on the base unit
The default setting is “Multi Items”.
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Getting Started
Using soft key (Temporarily
switching the display mode)
You can temporarily switch the display mode
by pressing
shown when viewing the
lists or selecting menu icons.
Programming the display mode
beforehand
1
2
(middle soft key) #192
MbN: Select the desired setting. a
a M
N
Note:
R When in multiple items display mode, you
can move screens by pressing MEN or MFN,
without scrolling down or up through the list:
– Press MEN to go to the next screen.
– Press MFN to return to the previous
screen.
R When in multiple items display mode, you
can switch the screen to confirm the
detailed information by pressing
.
16
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Making/Answering Calls
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 22).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
Making calls
1
Lift the handset and dial the phone
number.
R To correct a digit, press
Press M N or
When you finish talking, press M
place the handset on the base unit or
charger.
.
1
2
0 a
2
3
.
Dial the phone number. a M
N
N or
Note:
R A 3 second pause is inserted each time
is pressed.
Using the speakerphone
1
Dial the phone number and press M N.
R Speak alternately with the other party.
When you finish talking, press M N.
Answering calls
When a call is being received, the smart
function indicator flashes rapidly.
2
Note:
1
Lift the handset and press M
when the unit rings.
R You can also answer the call by
pressing any dial key from 0 to 9,
N or M
N
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press M N/
M
N.
*, or #. (Any key answer feature)
2
When you finish talking, press M
place the handset on the base unit or
charger.
N or
Adjusting the receiver or speaker
volume
Press MDN or MCN repeatedly while talking.
Using the smart function key
Making a call using the redial list
When the smart function indicator flashes
rapidly, press MSmart functionN.
R You can answer the call even if the handset
is placed on the base unit or charger
(page 15).
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1
2
3
(right soft key) or MEN (T)
MbN: Select the desired phone number.
You can finish talking by pressing M
N
M
N
without lifting up the handset.
Erasing a number in the redial list
Auto talk
1
2
(right soft key) or MEN (T)
You can answer calls simply by lifting the
handset off the base unit or charger. You do
MbN: Select the desired phone number.
not need to press M
N. To turn this feature
a
on, see page 27.
3
MbN: “Yes” a
a M
N
Adjusting the handset ringer volume
Pause (for PBX/long distance service
users)
n While the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select the
desired volume.
A pause is sometimes required when making
calls using a PBX or long distance service.
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Making/Answering Calls
n Programming the volume beforehand:
Recall/flash
1
2
3
(middle soft key) #160
MR/ECON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
MbN: Select the desired volume.
a M
N
Note:
Temporary handset ringer off
R To change the recall/flash time, see
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing
.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
Useful features during a
call
1
2
3
4
Press
while talking.
Hold
MbN: “Equalizer” a
This feature allows you to put an outside call
on hold.
MbN: Select the desired setting.
Press
to exit.
1
2
3
Press
during an outside call.
Note:
MbN: “Hold” a
R When this feature is turned on,
is
To release hold, press M
R Another handset user can take the call
by pressing M N.
N.
displayed while talking.
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Note:
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the smart function indicator flashes rapidly.
After 1 additional minute on hold, the call is
disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its
handset.
Call share
You can join an existing outside call.
To join the conversation, press M
N when
the other handset is on an outside call.
Note:
Mute
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 27).
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
1
Press
R
during conversation.
flashes.
Key lock
2
To return to the conversation, press
again.
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
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Making/Answering Calls
To turn key lock on, press
seconds.
for about 3
for about 3
Panasonic Ni-MH battery
performance (supplied batteries)
during power back-up mode
R
is displayed.
R To turn key lock off, press
When the batteries are fully charged,
operating time of the handset in power
back-up mode varies depending on usage.
– Continuous use of the handset in power
back-up mode: 2 hours max.
seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
– Continuous use of the handset other than a
handset in power back-up mode: 3 hours
max.
– Not in use in power back-up mode: 3 hours
max.
Power back-up operation
When a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power back-up mode). This allows
you to make and receive calls using a handset
during a power failure. The base unit will not
perform any other functions. You can program
“Power Failure” and the default setting is
Note:
R Actual battery performance depends on
usage and ambient environment.
Making calls during a power
failure
Important:
n When only 1 handset is registered:
R If a handset is not placed on the base unit
when a power failure occurs, “Base no
power Press e” or “Press e” is
1
Lift the handset and dial the phone
number.
2
Within 1 minute, place the handset on
the base unit.
displayed. After pressing M
N on the
handset, place it on the base unit to start
power back-up mode.
R Power back-up mode will not work if the
battery level of the power supplying
R Wait until speakerphone is turned
on automatically and the call is
made.
3
When the other party answers the
call, keep the handset on the base
unit and talk using the speakerphone.
handset is
/
.
R Do not lift the power supplying handset
from the base unit during power back-up
mode.
R Do not touch the handset’s charge contacts
during power back-up mode.
4
When you finish talking, press
M
N.
Note:
R If the battery level is low, the unit will not
work sufficiently during power back-up
mode. In addition, in case handset battery
power runs out, we recommend connecting
a corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line socket using a
telephone double adaptor.
R Calls cannot be made during a power
failure until key lock is turned off (page 18).
R If “Please wait for 1 minute.” is
displayed, please do not operate the unit
until the message disappears.
the base unit within 1 minute, the power
back-up mode turns off. In this case, press
M
N on the handset and dial the phone
number. Then try again from step 2.
n When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying power, and use another
handset for making calls. For the
operation, please see “Making calls”,
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Making/Answering Calls
Note:
R During a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
R The range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Continuing a call during a power
failure
When a power failure occurs during an outside
call, the unit informs you with a notification
tone. You can continue to talk for about 1
minute.
n When only 1 handset is registered:
If you want to continue the conversation,
press M N and then place the handset on
the base unit.
n When 2 or more handsets are registered:
If you want to continue the conversation,
you should leave another handset on the
base unit for supplying power.
20
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Phonebook
Finding and calling from a
Handset phonebook
phonebook entry
The phonebook allows you to make calls
without having to dial manually. You can add
200 names and phone numbers, assign each
phonebook entry to the desired category.
Scrolling through all entries
1
2
(left soft key)
MbN: Select the desired entry.
R You can scroll through the phonebook
entry by pressing and holding MCN or
MDN.
Adding entries
1
2
(left soft key) a
3
M
N
Enter the party’s name (16 characters
max.). a
Searching by first character
R You can change the character entry
mode by pressing
(page 45).
1
(left soft key)
R Change the character entry mode if
necessary:
3
4
Enter the party’s phone number (24 digits
max.). a
a MbN: “Character Set” a
MbN: Select the desired category. a
2 times
R To add other entries, repeat from step
a MbN: Select the character
entry mode. a
2.
2
Press the dial key (0 to 9, or #) which
contains the character you are searching
for (page 45).
5
M
N
R Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
R If there is no entry corresponding to
the character you selected, the next
entry is displayed.
Categories
Categories can help you find entries in the
phonebook quickly and easily. When adding
an entry to the phonebook, you can assign it
to one of 9 categories. You can change the
names of categories assigned for phonebook
entries (“Friends”, “Family”, etc.) and then
search for phonebook entries by category.
The category ringer tone feature is available
for Caller ID subscribers (page 34).
3
4
MbN: Scroll through the phonebook if
necessary.
M
N
Searching by category
1
2
3
(left soft key) a
Changing category names
MbN: “Category” a
1
2
3
4
5
(left soft key) a
MbN: Select the desired category. a
R If you select “All”, the unit ends the
category search.
MbN: “Category” a
MbN: Select the desired category. a
MbN: “Category Name” a
Edit the name (10 characters max.;
4
5
MbN: Scroll through the phonebook if
necessary.
M
N
a M
N
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Phonebook
select this dial key, you can overwrite
the previous assignment.
Editing entries
4
a M
N
1
Making a call using a speed dial key
2
3
MbN: “Edit” a
1
Press and hold the desired speed dial key
(1 to 9).
Edit the name if necessary (16 characters
R You can view other speed dial
assignments by pressing MCN or MDN.
4
5
Edit the phone number if necessary (24
digits max.). a
2
M
N
MbN: Select the desired category. a
2 times a M
N
Cancelling a speed dial assignment
1
Press and hold the desired speed dial key
(1 to 9). a
Erasing entries
Erasing an entry
2
MbN: “Yes” a
a M
N
1
2
Find the desired entry (page 21).
a MbN: “Yes” a a M
Chain dial
N
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
Erasing all entries
1
2
3
4
(left soft key) a
MbN: “Erase All” a
MbN: “Yes” a
1
2
3
4
During an outside call, press
MbN: “Phonebook” a
.
MbN: “Yes” a
a M
N
MbN: Select the desired entry.
Speed dial
Press
to dial the number.
Note:
Assigning an entry in the phonebook
to a speed dial key
R When storing a calling card access number
and your PIN in the phonebook as one
Dial keys 1 to 9 can each be used as a
speed dial key, allowing you to dial a number
from the phonebook by simply pressing a dial
key.
phonebook entry, press
pauses after the number and PIN as
necessary (page 17).
to add
1
Copying phonebook
entries
2
3
MbN: “Speed Dial” a
MbN: Select the desired dial key number.
a
R Where a dial key is already being used
for speed dialling, “ ” is displayed
next to the dial key number. If you
You can copy phonebook entries between 2
handsets.
Note:
R Category settings for phonebook entries
are not copied.
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Phonebook
Copying an entry
1
2
3
MbN: “Copy” a
MbN: Select the handset you want to send
the phonebook entry to. a
R When an entry has been copied,
“Completed” is displayed.
R To continue copying another entry:
MbN: “Yes” a
a MbN: Select
the desired entry. a
4
M
N
Copying all entries
1
2
3
(left soft key) a
MbN: “Copy All” a
MbN: Select the handset you want to send
the phonebook entry to. a
R When all entries have been copied,
“Completed” is displayed.
4
M
N
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1
2
3
4
(middle soft key)
Press MCN, MDN, MEN, or MFN to select the desired main menu. a
Press MCN or MDN to select the desired item from the next sub-menus. a
Press MCN or MDN to select the desired setting. a
R This step may vary depending on the feature being programmed.
R To exit the operation, press M
N.
n Using the direct command code
1
2
(middle soft key) a Enter the desired code.
Example: Press (middle soft key) #101.
Select the desired setting. a
R This step may vary depending on the feature being programmed.
R To exit the operation, press M N.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu:
Operation
“Caller List”
Code
#213
Viewing the caller list.
Main menu:
“Answer System”
Sub-menu 2
Sub-menu 1
Settings
Code
#329
#323
#324
#325
#302
Message List
Play New Msg.
Play All Msg.
–
–
–
–
–
–
–
–
*1
–
Erase All Msg.
Greeting
*1
Start REC
(Record greeting)
Play Greeting
–
–
#303
#304
*1
Default
(Reset to pre-recorded
greeting)
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
*1
Settings
2–9: 2-9 Rings
5: <5 Rings>
0: Auto
#211
Number of Rings
*1
1: 1 Minute
#305
Recording Time
3: <3 Minutes>
0: Greeting Only
*2
*1
–
#306
#310
#327
#328
Remote Code
Call Screening
1: <On> 0: Off
*1
–
–
–
–
Answer On
*1
Answer Off
Main menu:
Sub-menu 1
“Display Setup”
Sub-menu 2
Settings
Code
#181
#182
*3
–
<Wallpaper1>
–
–
Wallpaper
Display Colour
Display Mode
Key Backlight
–
1: <Colour1>
2: Colour2
–
1: <Multi Items>
0: Single Item
#192
–
–
1: <On> 0: Off
#276
#191
–
–
*4
1: <On> 0: Off
LCD in charging
(LCD backlight)
Contrast
–
1–6: Contrast 1-6 #145
–
(Display contrast)
<Contrast 3>
Main menu:
Operation
“Intercom”
Code
#274
Paging the desired unit.
Main menu: “Ringer Setup”
Sub-menu 1
Sub-menu 2
Settings
Code
#160
Ringer Volume
Handset
0–6: Off–6 <6>
0–6: Off–6 <3>
<Ringtone 1>
–
*1
#G160
#161
Base Unit
–
–
Ringtone
(Handset)
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Programming
Sub-menu 1
Sub-menu 2
On/Off
Settings
Code
#238
#237
#239
Night Mode
1: On0: <Off>
<23:00/06:00>
Start/End
Ring Delay
1: 30 sec.
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
Select Category
1–9: Category 1-9 #241
–
–
1: <On> 0: Off
#173
First Ring
Main menu:
“Time Settings”
Sub-menu 1
Sub-menu 2
–
Settings
Code
#101
#720
*1
–
Set Date/Time
Memo Alarm
1-5: Alarm1-5
1: Once
2: Daily
3: Weekly
0: <Off>
–
1: <Caller ID>
#226
–
Time Adjustment
0: Manual
Main menu:
Sub-menu 1
“Initial Setup”
Sub-menu 2
Settings
Code
#160
Ringer Setup
Ringer Volume
0–6: Off–6 <6>
–
– Handset
Ringer Volume
– Base Unit
0–6: Off–6 <3>
<Ringtone 1>
1: On0: <Off>
<23:00/06:00>
#G160
#161
#238
#237
#239
*1
–
Ringtone
(Handset)
Night Mode
– On/Off
Night Mode
– Start/End
Night Mode
1: 30 sec.
– Ring Delay
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
Night Mode
– Select Category
1–9: Category
1-9
#241
#173
–
1: <On> 0: Off
First Ring
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
*1
Time Settings
–
#101
#720
Set Date/Time
Memo Alarm
1: Once
– 1-5: Alarm1-5
2: Daily
3: Weekly
0: <Off>
1: <Caller ID>
#226
–
Time Adjustment
0: Manual
Handset Name
Caller Barred
Eco Setup
–
–
–
–
#104
#217
#725
*1
*1
1: <Normal>
Transmission Power
2: Low
*3
Display Setup
<Wallpaper1>
#181
#182
–
–
Wallpaper
Display Colour
Display Mode
Key Backlight
1: <Colour1>
2: Colour2
1: <Multi Items> #192
0: Single Item
1: <On> 0: Off
#276
#191
–
–
*4
1: <On> 0: Off
LCD in charging
(LCD backlight)
Contrast
(Display contrast)
1–6: Contrast
1-6
#145
–
<Contrast 3>
Top Key Setup
–
–
–
–
–
–
#278
#165
#255
#256
#200
#121
–
*9
1: <On> 0: Off
Keytones
*1
–
–
Area Code
*1
Call Restrict
*10
1: On0: <Off>
Auto Talk
Line Setup
0: 900 msec.
1: 700 msec.
2: 600 msec.
3: 400 msec.
4: 300 msec.
5: 250 msec.
G: 200 msec.
#: 160 msec.
6: 110 msec.
7: <100 msec.>
8: 90 msec.
Recall/Flash
9: 80 msec.
–
1: On0: <Off>
#194
–
Privacy Mode
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Programming
Sub-menu 1
Sub-menu 2
Settings
<0000>
Code
#132
#138
#130
#131
#152
#110
*1
–
Base Unit PIN
Repeater Mode
Register
*1
–
Register H.set
Cancel Register
–
1: On0: <Off>
–
*2
–
Power Failure
Language
1: <Auto> 0: Off
<English>
Display
Main menu: “Top Key Setup”
Operation
Code
#278
Customising the smart function key.
*1
Main menu:
Operation
“Caller Barred”
Code
#217
Storing/Viewing bar call numbers.
*1 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*3
You can set the wallpaper to display with or without date and time by pressing
default setting is with date and time displayed.
. The
*4 You can set the handset display backlight while on charge.
– “On”: Backlight is on (dimmed).
– “Off”: Backlight turns off after 10 seconds of charging.
*5 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*6 The preset melodies in this product are used with permission of © 2010 Copyrights Vision
Inc.
*7 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings two times or more by default, which
depends on your service provider/telephone company.
*8 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
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Programming
*11 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
You can access your service provider/telephone company “call waiting” service by having
the recall/flash time set at “100 msec.”, and then follow your service provider/telephone
company “call waiting” instructions to operate this service.
*12 To prevent other users from joining your conversations with outside callers, turn this feature
on.
n Weekly:
MbN: Select the desired day of the
Special programming
week and press
. a
5
6
Set the desired time. a
Alarm
Enter a text memo (30 characters max.;
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 5 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
7
MbN: Select the desired alarm tone. a
R We recommend selecting a different
ringer tone from the one used for
outside calls.
8
9
MbN: Select the desired snooze setting.
a
Important:
R Set the date and time beforehand
(page 14).
a M
N
R When the alarm is set,
is displayed.
1
2
(middle soft key) #720
Note:
Select an alarm by pressing 1 to 5. a
R Press
to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
3
MbN: Select the desired alarm option. a
R Press any dial key, MSmart functionN, or
to stop the sound but keep the
snooze function activated.
“Off”
Turns alarm off. Go to step 9.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
Night mode
“Weekly”
Night mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Night mode can
be set for each handset.
Alarm sounds weekly at the set time(s).
4
Proceed with the operation according to
your selection in step 3.
n Once:
Using the phonebook’s category feature
Enter the desired date and month. a
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Programming
callers whose calls override night mode and
ring the handset (Caller ID subscribers only).
Note:
R When the answering system answers the
call, this feature does not work.
Important:
R Set the date and time beforehand
(page 14).
R We recommend turning the base unit ringer
mode on.
Selecting categories to bypass night
mode
1
2
(middle soft key) #241
R If you have set the alarm, the alarm sounds
even if the night mode is turned on.
Select your desired categories by
pressing 1 to 9.
R “ ” is displayed next to the selected
category numbers.
R To cancel a selected category, press
Turning night mode on/off
1
2
(middle soft key) #238
the same dial key again. “
disappears.
”
MbN: Select the desired setting. a
R If you select “Off”, press M
exit.
3
a M
N
N to
3
Enter the desired hour and minute you
wish to start this feature. a
Changing the handset name
Each handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing
.
4
5
Enter the desired hour and minute you
wish to end this feature. a
M
N
R When the night mode is set,
is
1
2
(middle soft key) #104
displayed.
Enter the desired name (max. 10
characters; page 45).
Changing the start and end time
R If not required, go to step 3.
1
2
(middle soft key) #237
3
4
MbN: Select the desired setting. a
times
2
5
M
N
Setting the ring delay
This setting allows the handset to ring during
night mode if the caller waits long enough.
After the selected amount of time passes, the
handset rings. If you select “No Ringing”,
the handset never rings during night mode.
Incoming call barring (Caller ID
subscribers only)
This feature allows the unit to reject calls from
specified phone numbers that you do not want
to answer such as junk calls.
When a call is received, the unit does not ring
while the caller is being identified. If the phone
number matches an entry in the call barred
list, the unit sends out a busy tone to the
caller, and then disconnects the call.
1
2
(middle soft key) #239
MbN: Select the desired setting. a
a M
N
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Programming
Storing an area code to be
Important:
R When the unit receives a call from a
number that is stored in the call barred list,
the call is logged in the caller list
disconnected.
deleted automatically
In some situations, phone numbers stored
include area codes. If you do not want to dial
the area code when making calls from the
caller list, you can store the area code which
you want the unit to delete automatically.
Example: You have stored the area code
“123”. If you make a call from the caller list to
the phone number “123-456-7890”, the unit
dials “456-7890”.
after the call is
Storing unwanted callers
You can store up to 30 phone numbers in the
call barred list.
Important:
R You must store the phone number with an
area code in the call barred list.
1
2
(middle soft key) #255
Enter an area code (5 digits max.). a
n From the caller list:
a M
N
1
2
MFN (
)
MbN: Select the entry to be barred. a
Setting call restriction
a
You can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
3
4
MbN: “Caller Barred” a
MbN: “Yes” a
a M
N
n By entering phone numbers:
1
(middle soft key) #217 a
2
Enter the phone number (24 digits
max.). a
1
2
(middle soft key) #256
Enter the base unit PIN (default: “0000”).
R If you forget your PIN, contact an
authorised service centre.
R To erase a digit, press
.
3
M
N
3
Select the handsets to be restricted by
pressing 1 to 6.
R All handsets registered to the base unit
are displayed.
R “ ” is displayed next to the selected
handset numbers.
R To cancel a selected handset, press
Viewing/editing/erasing bar call
numbers
1
2
(middle soft key) #217
MbN: Select the desired entry.
R To exit, press M
N.
the same dial key again. “
disappears.
”
3
To edit a number:
a Edit the phone number. a
4
5
a M
N
Select a memory location by pressing 1
to 6. a
To erase a number:
a MbN: “Yes” a
a M
N
6
Enter the phone number or area code to
Note:
R When editing, press the desired dial key to
add, to erase.
be restricted (8 digits max.). a
a
M
N
R To erase a restricted number, press
.
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Programming
R If all registered handsets start ringing,
press M N again to stop, then repeat
this step.
R The next step must be completed
within 90 seconds.
Changing the base unit PIN
(Personal Identification Number)
Important:
R If you change the PIN, please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, contact
an authorised service centre.
3
Handset:
a Wait until “Base PIN” is
displayed. a Enter the base unit PIN
(default: “0000”). a
R If you forget your PIN, contact an
authorised service centre.
1
2
(middle soft key) #132
Enter the current 4-digit base unit PIN
(default: “0000”).
R When the handset has been registered
successfully,
is displayed.
3
Enter the new 4-digit base unit PIN. a
Note:
a M
N
R While registering, “Base in
registering” is displayed on all
registered handsets.
R When you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Registering a unit
Operating additional units
Additional handsets
Deregistering a handset
Up to 6 handsets can be registered to the
base unit.
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
Important:
R The additional handset model
recommended for use with this unit is noted
used, certain operations (handset settings,
base unit settings, etc.) may not be
available.
1
(middle soft key) #131
R All handsets registered to the base unit
are displayed.
2
3
MbN: Select the handset you want to
cancel. a
MbN: “Yes” a
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit (for example,
is displayed even when the handset is
R A confirmation tone sounds.
R The handset does not beep when
cancelling its own registration.
4
M
N
Increasing the range of the base
unit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
details.
near the base unit), re-register the handset.
1
Handset:
(middle soft key) #130
2
Base unit:
Press and hold M N for about 5 seconds,
until the registration tone sounds.
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Programming
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1
2
(middle soft key) #138
MbN: Select the desired setting. a
a M
N
Note:
R After turning the repeater mode on or off,
is displayed on the handset
momentarily. This is normal and the
handset can be used once
is displayed.
Registering the DECT repeater
(KX-A405AL) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1
Base unit:
Press and hold M N for about 5 seconds,
until the registration tone sounds.
R The next step must be completed
within 90 seconds.
2
3
DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and
indicator light
green.
Base unit:
To exit the registration mode, press M N.
R The registration tone stops.
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Caller ID Service
Phonebook name display
Using Caller ID service
Important:
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
R This unit is Caller ID compatible. To use
Caller ID features (such as displaying caller
phone numbers), you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Call waiting and Caller ID
compatible
If you subscribe to Caller ID service, your
handset displays the 2nd caller’s information
while talking. After you hear a call waiting
tone, the caller’s phone number will be
displayed.
You can answer the 2nd call, keeping the 1st
call on hold. Follow your service provider/
telephone company instructions using
MR/ECON. (Recall/flash function)
R If the phone number is stored in the
phonebook with its name, the caller’s name
will also be displayed.
Caller ID features
When an outside call is being received, the
caller’s phone number is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
R Please contact your service provider/
telephone company for details and
availability in your area.
For Caller ID Type II users
Missed calls
When you receive a 2nd call during a
conversation, you will hear a signal tone
following the call waiting tone and the
conversation will be interrupted or muted
for a short period of time. This is not a fault
of the product as these events are normal.
R The tones are generated by your service
provider/telephone company.
If a call is not answered, the unit treats it as a
missed call and
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 35),
display. When you receive another new call,
is displayed again.
is displayed. This lets you
disappears from the
Note:
Category ringer tone
R Even when there are unviewed missed
calls,
This feature can help you identify who is
calling by using different ringer tones for
different categories of callers. When adding an
entry to the phonebook, you can assign it to
received from a caller assigned to a category,
the ringer you selected for that category rings
after caller information is displayed.
disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
– Pressing M
N.
If you select “Default Ringer”, the unit
uses the ringer tone you selected on page 26
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Caller ID Service
when calls from this category are received.
The default setting is “Default Ringer”.
Using the smart function key
When
is displayed and the smart function
1
2
3
4
(left soft key) a
indicator flashes slowly, there are missed calls.
R “Missed Call” must be set to “On” in
Top key setup (page 15).
R If the handset is placed on the base unit or
charger, you need to lift up the handset to
view the caller list after pressing MSmart
functionN.
R When the unit has new messages and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
MbN: “Category” a
MbN: Select the desired category. a
MbN: Select the current setting of the
category ringer tone. a
5
6
MbN: Select the desired ringer tone. a
M
N
Caller list
Important:
Editing a caller’s phone number
before calling back
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 14).
1
2
3
MFN (
)
MbN: Select the desired entry. a
a Edit the number.
Viewing the caller list and calling
back
R Press dial key (0 to 9) to add,
to delete.
4
M
N
1
2
MFN (
)
Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
Erasing selected caller
information
R You can see the detailed information
1
2
3
MFN (
)
about the caller by pressing
when in multiple display mode.
MbN: Select the desired entry.
3
To call back, press M
N.
a MbN: “Yes” a
a M
N
N
To exit, press M
N.
Note:
Erasing all caller information
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another handset.
R If the call matches an entry in the call
1
2
MFN (
)
a MbN: “Yes” a
a M
barred list, the number is logged with
(page 30).
Storing caller information to the
phonebook
R If you do not want to dial the area code
when making calls from the caller list, you
can store the area code which you want the
unit to delete automatically (page 31).
1
2
MFN (
)
MbN: Select the desired entry. a
a
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Caller ID Service
3
4
MbN: “Phonebook” a
To store the name, continue from step 2,
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Answering System
Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting Only” as the recording
time setting (page 41).
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press M
N to turn on/off the answering
system.
R When the answering system is turned on:
– The answer on indicator lights up.
– The message counter displays the total
number of messages (old and new).
Important:
R Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 14).
Handset
1
To turn on:
(middle soft key) #327
To turn off:
(middle soft key) #328
Memory capacity (including your
greeting message)
2
Note:
M
N
The total recording capacity is about 30
minutes. A maximum of 64 messages can be
recorded.
R When the answering system is turned on,
is displayed next to the battery icon.
Note:
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s
R When message memory becomes full:
– “Messages Full” is shown on the
handset display.
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
– The answer on indicator on the base unit
flashes rapidly if the answering system is
turned on.
by pressing M
N on the handset. Call
– The message counter on the base unit
flashes if the answering system is turned
on.
screening can be set for each handset. The
default setting is “On”.
1
2
(middle soft key) #310
–
and the total number of new
MbN: Select the desired setting. a
messages are not displayed on the
handset even if the answering system is
turned on.
a M
N
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
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Answering System
Recording your greeting message
Listening to messages
using the base unit
1
2
3
(middle soft key) #302
MbN: “Yes” a
When new messages have been recorded,
After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
M
N on the base unit flashes.
Press M N.
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
4
5
Press
to stop recording.
M
N
Operating the answering system
during playback
Using a pre-recorded greeting
message
Key
Operation
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
is set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
MjN or MkN
Adjust the speaker volume
*1
M
N
N
Repeat message
M
Skip message
Stop playback
MnN
Erase currently playing
message
M
N
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Resetting to a pre-recorded greeting
message
Erasing all messages
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
Press M N 2 times while the unit is not in use.
1
2
(middle soft key) #304
a M
Listening to messages
using the handset
N
When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
Playing back the greeting
message
1
To listen to new messages:
(middle soft key) #323
To listen to all messages:
(middle soft key) #324
1
2
(middle soft key) #303
M
N
2
When finished, press M
N.
Note:
R To switch to the receiver, press M
N.
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Answering System
Key
6
Operation
Using the smart function key
Play greeting message
Record greeting message
Turn answering system on
When
is displayed and the smart function
76
8
indicator flashes slowly, there are new
messages.
R “New Message” must be set to “On” in
Top key setup (page 15).
*3
Pause message
Stop recording
Stop playback
9 or
0
Turn answering system off
*4
Erase currently playing
message
*4
Listening to messages from the
message list
*5
*6
Erase all messages
You can select the item to play back.
Reset to a pre-recorded
greeting message
1
2
(middle soft key) #329
MbN: Select the desired item from the
message list. a
*1 If pressed within the first 5 seconds of a
message, the previous message is
played except when playing back from
the message list.
*2 When you play a message from the
message list, the unit stops message
playback and the display goes back to the
message list.
R You can erase the selected message
as follows:
a MbN: “Yes” a
3
When finished, press M
N.
Note:
R If the item has already been heard, “ ” is
displayed, even if it was heard using
another handset.
R “Message” is displayed in the message list
if the unit cannot receive caller information.
*3 To resume playback:
MbN: “Play” a
*4 You can also erase as follows:
a MbN: “Yes” a
Calling back (Caller ID
subscribers only)
Operating the answering system
(middle soft key) a
a
If caller information is received for the call, you
can call the caller back while listening to a
message.
Key
Operation
MDN or MCN
Adjust the receiver or
speaker volume
(during playback)
1
2
Press
during playback.
MbN: “Call Back” a
1 or MFN
2 or MEN
3
Repeat message
(during playback)
*1
Editingthe numberbeforecallingback
Skip message
(during playback)
1
2
3
Press
MbN: “Edit & Call” a
Edit the number. a M
during playback.
*2
Enter the “Settings”
menu
N
4
5
Play new messages
Play all messages
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Answering System
4
When finished, hang up.
Erasing all messages
1
2
(middle soft key) #325
MbN: “Yes” a a M
Voice guidance
N
During remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
listen to more available operations.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Key
Operation
1
Repeat message
(during playback)
*1
Important:
2
Skip message
(during playback)
R In order to operate the answering system
remotely, you must first set a remote
access code.
4
5
6
7
9
Play new messages
Play all messages
1
2
(middle soft key) #306
Play greeting message
Record greeting message
To turn on remote operation, enter the
desired 3-digit remote access code.
Stop recording
Stop playback
3
a M
N
0
Turn answering system off
Erase currently playing message
Erase all messages
Deactivating remote operation
*4
*5
*6
R The entered remote access code is deleted.
Reset to a pre-recorded greeting
message (during greeting
message playback)
Using the answering system
remotely
*#
End remote operation
(or hang up)
1
2
3
Dial your phone number from a
touch-tone phone.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
After the greeting message starts, enter
your remote access code.
Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 40).
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Answering System
or activate this service through your service
provider/telephone company. Contact your
service provider/telephone company on
how to operate this service and how you
will be notified that you have messages on
your voice mail.
To use this service you will be required to
leave your answering machine off on your
unit.
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
1
2
3
Dial your phone number from a
touch-tone phone.
Let the phone ring 15 times.
R A long beep is heard.
This will allow the voice mail to receive any
messages.
Enter your remote access code within 10
seconds after the long beep.
R To use the unit’s answering machine rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to have it removed or
deactivated permanently or temporarily.
Alternatively you can leave this service
connected and change the “Number of
Rings” to a shorter duration on your unit
so your unit’s answering machine can pick
up the call prior to the voice mail provided
by your service provider/telephone
company.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 40).
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Number of Rings” before the
unit answers a call. You can select 2 to 9
rings, or “Auto”.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
The default setting is “5 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new
1
2
(middle soft key) #305
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
MbN: Select the desired setting. a
a M
N
Selecting “Greeting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
1
2
(middle soft key) #211
MbN: Select the desired setting. a
a M
N
Note:
For service provider voice mail
subscribers
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
To receive voice mail and use the answering
system properly, please note the following:
R “Voice mail” is a service provided by your
service provider/telephone company
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Answering System
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 38).
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone.
When you have new messages,
is
displayed on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
R If
still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding # for 2
seconds.
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 37).
For details, see page 41.
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Intercom/Locator
Intercom
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
Intercom calls can be made between
handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
1
During an outside call, press
the call on hold.
to put
2
3
MbN: Select the desired unit. a
answer the call, press M
N.
N, then press
Wait for the paged party to answer.
R If the paged party does not answer,
M
press
To complete the transfer:
Press M N.
R The outside call is being routed to the
destination unit.
To establish a conference call:
a MbN: “Conference” a
R To leave the conference, press
to return to the outside call.
Making an intercom call
4
1
2
(middle soft key) a
MbN: Select the desired unit. a
R To stop paging, press M
N.
3
When you finish talking, press M
N.
M
N. The other 2 parties can
Answering an intercom call
continue the conversation.
R To put the outside call on hold:
a MbN: “Hold” a
1
2
Press M
N to answer the page.
When you finish talking, press M
N.
To resume the conference:
MbN: “Conference” a
a
Using the smart function key
Note:
R If you want to return to the outside call after
Press MSmart functionN to answer the page.
the paged party answers, press
.
Handset locator
You can locate a misplaced handset by
paging it.
Answering a transferred call
Press M
N to answer the page.
1
Base unit: Press M N.
R All registered handsets beep for 1
minute.
Using the smart function key
Press MSmart functionN to answer the page.
2
To stop paging:
Base unit: Press M N.
Handset: Press M
N.
Using the smart function key
You can also stop paging by pressing MSmart
functionN.
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 45).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
to erase the character or number highlighted by the cursor. Press and hold
to
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
a MbN: Select a character entry mode. a
Note:
R
in the following tables represents a single space.
Alphabet character table (ABC)
1
2 3
4
5 6 7
8
9 y
z
Numeric entry table (0-9)
z
1
2
3
4
5
6
7
8
9 y
Greek character table (
)
z
1
2
3
4
5
6
7
8
9 y
45
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Useful Information
Extended 1 character table (
)
z
1
2 3
4
5 6
7
8
9 y
R The following are used for both uppercase and lowercase:
Extended 2 character table (
)
z
1
2
3
4
5
6
7
8
9 y
R The following are used for both uppercase and lowercase:
Cyrillic character table (
)
z
y
1
2
3
4
5
6
7
8
9
46
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Useful Information
Error messages
Display message
Cause/solution
Base no power
or
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
No link to base.
Reconnect main base
AC adaptor.
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 32).
or
No link.
R When “No link.” is displayed during a power failure, place
a handset on the base unit to supply power to the base unit.
Check Phone Line
R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error
R Recording was too short. Try again.
Failed
(the receiver) is in standby mode and try again.
Incomplete
Memory Full
R The receiver’s phonebook memory is full. Erase the unwanted
phonebook entries from the other handset (the receiver) and
try again.
R The phonebook memory is full. Erase unwanted entries
(page 22).
R The call barred list memory is full. Erase unwanted entries
(page 31).
Use rechargeable
battery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
You must first
subscribe to Caller
ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
47
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem
Cause/solution
The handset does not
turn on even after
installing charged
batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work.
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 32).
The handset display is
blank or dark.
handset display again by:
– pressing MFN or MEN when on a call.
– pressing M
N at all other times.
R “LCD in charging” is set to “Off” while on charge. Change
the setting (page 27).
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
I cannot use the smart
function key even if the
smart function indicator is
flashing slowly.
R Another unit is in use. Wait and try again later.
48
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Useful Information
Programmable settings
Problem
Cause/solution
The display is in a
language I cannot read.
I cannot activate the eco
mode.
R You cannot set eco mode when you set the repeater mode
I cannot register a
handset to a base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 32).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/
or
flashes.
I fully charged the
batteries, but
R Clean the battery ends (
dry cloth and charge again.
,
) and the charge contacts with a
–
still flashes or
– the operating time
seems to be shorter.
Making/answering calls, intercom
Problem
is displayed.
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 32).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound
cuts in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the telephone
line between the base unit and the telephone line socket.
Contact your DSL/ADSL provider for details.
Sound quality seems to
be getting worse.
R You have registered a handset that is not recommended
registering the recommended handset.
49
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Useful Information
Problem
Cause/solution
The handset does not
ring.
The base unit does not
ring.
I cannot make a call.
R The unit is not designed to be used with rotary/pulse dialling
services.
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.
R If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall socket.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the telephone
line between the base unit and the telephone line socket.
Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow R Depending on your service provider/telephone company, the
to display.
unit may display the caller’s information at the 2nd ring or later.
R Move closer to the base unit.
Time on the unit has
shifted.
R Incorrect time information from incoming Caller ID changes the
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R The message memory is full. Erase unwanted messages
(page 38).
R The recording time is set to “Greeting Only”. Change the
setting (page 41).
R If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 41).
50
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Useful Information
Problem
Cause/solution
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access code
(page 40).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 40).
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Belt clip
n To attach
n To remove
51
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Useful Information
Wall mounting
Note:
R Make sure that the wall and the fixing method are strong enough to support the weight of the
unit.
R Drive the screws (not supplied) into the wall.
n Base unit
n Charger
25 mm
Screws
49 mm
Screws
Hooks
Hook
Wall mounting template
n Base unit
n Charger
25 mm
49 mm
52
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Index
Registration: 32
Hold: 18
Index
I
Intercom: 44
A
K
M
Keytones: 27
Mute: 18
Pause: 17
Phonebook: 21
PIN: 32
Power failure (power back-up
operation): 19
Recall/flash: 18
Redialling: 17
Repeater: 32
Speakerphone: 17
Troubleshooting: 48
Volume
Alarm: 29
N
P
R
B
C
S
T
V
Receiver: 17
Display
Speaker: 17
D
W
Language: 14
E
Equalizer: 18
F
H
Handset
Deregistration: 32
Locator: 44
Name: 30
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Notes
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Notes
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For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Customer Care Centre Tel. No.: 132600
N52
Sales Department:
1 Innovation Road, Macquarie Park NSW 2113, Australia
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2012
*TG8162AL*
*TG8162AL*
PNQX5458ZA TT0212MU0 (D)
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