Oricom eco5100 Series
Cordless phone with integrated
answering system
ER GUIDE
Keep this user guide
for future reference.
WARNING
!
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS
THERE IS A RISK OF EXPLOSION AND/OR INJURY.
USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFIED IN THIS
USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES.
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CONTENTS
Cordless Handset Operation ……………………………………………………………20
Handset ringer adjustment ………… 20
Handset ringer melody……………… 20
Handset ringer volume……………… 20
Handset ringer On / Off …………… 20
Multi-handset Operation …………… 21
Intercom function …………………… 21
Registration …………………………… 23
Register new handsets on the
eco5100 base ……………………… 23
Remove handsets…………………… 23
Language setting …………………… 24
Handset name ………………………… 24
Base Volume…………………………… 25
Base Melody…………………………… 25
Reset …………………………………… 25
Call transfer between cordless
handsets …………………………… 22
Conference calls …………………… 22
Cordless handset keypad lock …… 22
Answering Machine Operation …………………………………………………………26
Answering machine On / Off ……… 26
Day/Time setting ……………………… 26
ICM (Incoming Messages) ………… 30
Record ICM ………………………… 30
Play ICM……………………………… 30
Memo …………………………………… 31
Record memo ……………………… 31
Play memo …………………………… 31
Delete messages……………………… 31
Delete one message………………… 31
Delete all messages………………… 32
Memory full …………………………… 32
Answering machine Ring delay
Setting ……………………………… 27
Answering machine PIN number
Setting ……………………………… 27
OGM (Outgoing Messages) ………… 28
OGM setting ………………………… 28
Record OGM ………………………… 28
Play OGM …………………………… 29
OGM play to line …………………… 29
Advanced Answering System……………………………………………………………33
Remote control ……………………… 33
Remote operation keys …………… 34
Call screening ………………………… 34
Cordless handset detection………… 34
Switch your answering machine on
remotely …………………………… 33
Phone in to check your messages … 33
Customer Support …………………………………………………………………………35
Appendix ……………………………………………………………………………………36
Troubleshooting ……………………… 36
Product Specifications ……………… 38
Warranty Information (Australia) … 39
Notes for operation in New Zealand 40
REN (RN for New Zealand)………… 40
Caller ID ……………………………… 40
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WARNINGS AND SAFETY INFORMATION
WARNINGS AND SAFETY INFORMATION
Avoid exposure of this telephone to moisture or liquid.
To prevent electric shock, do not open the handset or base cabinet.
Do not use the handset in an explosive hazard area such as where there is gas leaking.
Do not use your telephone during an electrical thunderstorm as it is possible to get an electric
shock. Refer to information contained in the White Pages Directory.
As there is a slight chance that the telephone could be damaged by an electrical storm, it is
recommended that users unplug the phone from the mains supply and telephone socket during
an electrical storm.
We advise that this phone should not be used near intensive care medical equipment or by
persons with pacemakers.
Because the phone works by sending radio signals between base station and handset, wearers
of hearing aids may experience interference in the form of a humming noise.
Your phone can interfere with electrical equipment such as answering machines, TV and radio
sets, clock radios and computers if placed too close. It is recommended that you position the
base unit at least one metre from such appliances.
This telephone complies with applicable safety requirements for exposure to radio waves
(EMR). The mean power of this telephone does not exceed 20mW limit at which point testing is
required.
The earpiece of the handset may attract small metal objects such as staples and pins. Care
should be taken when placing the handset near these items.
This telephone is not designed for making emergency telephone calls when the mains power
fails. Always have a corded phone available to be able to make calls to emergency services if the
mains power fails.
Privacy of communications may not be ensured when using this telephone.
Clean with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive
solvents.
• This phone is designed for connection to a PSTN telephone line or an analogue extension port of
a PBX system. If you connect this device to a digital extension of a PBX system, damage may
result to the PBX.
CAUTION
Use only the mains adaptors supplied with
this product. Incorrect adaptor polarity or
voltage can seriously damage the unit.
Adaptor for base:
Input:100~240VAC 50Hz/60Hz 150mA
Output: 6.5VDC 400mA
Adaptor for Charger:
Input:100~240VAC 50Hz/60Hz 100mA
Output: 6.5VDC 200mA
1
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GETTING STARTED
Getting Started
Installation and Charger
1. Connect the mains adaptor (supplied) to the socket on the back of the base unit
and to the wall mains supply.
2. Connect the telephone cord to the phone socket on the back of the base unit and
into the wall phone socket.
Note: In Australia some phone wall sockets are the old non modular style. If
you have this type of wall socket you will need to purchase a “modular
converter plug” (not supplied). These can be obtained from electronic
stores.
Important: DOYOU HAVE BROADBAND/ADSL?
If you do, you must connect an in line filter (not supplied) between the telephone socket
and your eco5100 base to ensure that your broadband and eco5100 will work properly.
If you do not install the filter you will experience interference on the eco5100 and your
Broadband may suffer dropouts. Please refer to the user guide of the in line filter for
installation.
. Insert 2 rechargeable Ni-MH AAA batteries (included),
observing the correct polarity, into the battery compartment on
the handset. Slide the battery door firmly into place.
3
. Place the handset on the charging cradle and charge the bat-
teries for a full 15 hours before using it for the first time.
4
Tip!
It is good practice to put the cordless handset on the charging cradle when it is not in
use to ensure that the handset is always fully charged.
2
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GETTING STARTED
WARNING
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never
use non-rechargeable batteries. Use recommended type supplied with this product.
Never use alkaline or lithium batteries.
Do not dispose of the batteries in a fire, as they can explode.
Do not open or mutilate the battery. Released electrolyte is corrosive and can cause
damage to the eyes or skin. It can be toxic if swallowed.
Avoid contact with metal objects when handling the battery. These objects could short
out the batteries or cause the conductor to overheat resulting in burns.
Do not attempt to recharge the battery cell by heating it. Sudden release of battery
electrolyte can cause burns or irritation to the eyes or skin.
Observe the proper polarity, or direction, of any battery. Reverse insertion of the
battery cell can result in leakage or explosion.
Remove the batteries if you do not plan to use the product for several months at a
time.
Followthelocalregulationsregardingthedisposalofyourpackingmaterials, exhausted
batteries and used phone. Wherever possible, recycle those materials.
3
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GETTING STARTED
Pack contents
Depending on the model you have purchased this pack should contain the following
items:
If any of these are missing, please contact Oricom directly.
eco5100-1
eco5100-2
1
1
0
0
1
1
1
2
1
1
1
1
Base units
Cordless handsets
Power adaptor
Charging cradle and power adaptor
Line cord
User guide
Handset Rechargeable AAA
Ni-MH Batteries (1.2V 600mAh)
2
4
Purchasing adddiittiioonnaall hhaannddsseettss
You may expand your eco5100 by adding more handsets eco5250WH. These can be
purchased separately from the retailer where you purchased the product, or directly from
Oricom (Australia). The eco5100 can accommodate a total of 4 cordless handsets.
4
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GETTING STARTED
Your cordless handset
1
2
3
4
5
6
7
8
11
12
9
10
1. Talk
9. / Ringer Off (On)
10. Ringer Melody / Ringer Volume /
Receiver Volume
2. Left / Recall / Dial mode
3. Menu
4. Phonebook
11. # / Keypad lock
5. Right / CID (Caller ID) / Handsfree
6. Intercom
12. LNR (Last Number Redial) /
Pause
7. Delete / Mute
8. Numeric keys
5
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GETTING STARTED
Understanding the cordless handset displayy
Left Arrow / Phonebook records
are being reviewed
Connected to telephone line.
Flashes when there is an incoming call
X appears: microphone muted
Battery level
(3 bars fully charged)
Caller display
Ringer is turned off
Speakerphone on
Keypad lock
Antenna in range / out of range
Intercom call to another handset
Right Arrow / Message waiting
6
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GETTING STARTED
Your eco5100 base unit
11
12
13
10
9
8
1
2
3
4
5
6
7
1. Page
7. Speaker Volume Up
8. Forward/MEMO
Page handset
2. OGM (ANS)
Recording MEMO, Skip to next Message
9. Message Full Light
10. Play/Pause
Recording/Play OGM, Repeat Message
3. Stop / On/Off / ESC
Stop action; Activating/Deactivating the
answering machine; Exit the current
operation mode
Play MEMO/ICM Message; Pause
playback.
11. Message/Power Light
12. Battery charge/Call Light
13. Rewind
4. Delete
5. Time
Set Day, Hour, Minute
Press twice for Skip to previous Message
6. Speaker Volume Down
7
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GETTING STARTED
Bottom
2-9/GS
2-9/GS (Answering Machine Rings)
CODE (Answering Machine PIN)
8
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BASIC OPERATION
Basic Operation
During standby
Note: If the power is not connected to the base unit.
The cordless handset CANNOT operate.
Cordless handset's LCD display
HANDSET 1 : Handset number
HANDSET
: Current battery level
: A constant signal icon indicates the
cordless handset is linked to the base unit. When signal icon is flash-
ing the handset needs to be re-registered (see page 23).
Answering an incoming call
When there is an incoming call, the phone rings and flashes on the display. If a CID
record is received, flashes and the caller information is displayed. The auto answer
function allows you to answer a call by simply lifting the handset from the base when it
is ringing.
1. Press
key to answer the call if hansdet is off the base.
key again to end the call.
2. Press
9
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BASIC OPERATION
Making an external call
Normal dialling
1. Press
key.
2. Enter a telephone number. If you enter more than 14 digits, you only see the last
14 digits on the display.
3. Press
key to end the call.
Pre-dialling
1. Enter a telephone number.
2. When necessary, press
to erase the digit individually.
3. Press
key to dial.
4. Press
key to end the call.
Mute feature
Place a call on hold so that the caller will NOT be able to hear you but you can still hear
the caller.
During talking mode,
1. Press
key on the handset to mute the call,
key again to resume the call.
is shown on the display.
2. Press
Paging the handset/s
All handsets registered to the base will ring for a maximum of 20 seconds when the
button on the base is pressed.To stop the paging ring, just press any button on
a handset.
10
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BASIC OPERATION
Handset range
Your eco5100 handset has a range of up to 300 metres outdoors and up to 50 metres
indoors, in ideal conditions.
If you carry the handset too far away from the base, you may go out of communication
range and the antenna icon will flash in the display to warn you if you try to make a call,
the handset will beep and return to “searching”.
If you are already on a call and move out of range, the call quality will degrade as the
range limit is reached and the call may be disconnected. You will need to move closer to
the base to be able to continue the call and make any further calls.
Recall feature
Recall feature can be used when you are using some services provided by your network
operators such as “call waiting”, etc. A subscription may apply for these services, contact
your network operator for more information.
While you are talking on the phone, press
a Recall.
key on the cordless handset to send
Call waiting (Australia Only)
You can use the recall function to answer a second call while you are on the phone.
However this service needs to be turned on. For example, to turn on Telstra’s Call Wait-
ing service:
1. Press
on the cordless handset to wait for dial tone then press
4
3
# .
2. You will hear a service tone then press
again.
Take two different calls at the same time
During a call, you will hear two loud beeps periodically to notify you of another incoming
call. If you wish to answer this call,
1. Press
R
2
key. You will hear a dial tone.
2. Press
to put the current call on hold and talk with the second caller.
11
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BASIC OPERATION
3. Repeat steps 1-2 to swap between the two callers.
Recall settings are: Australia (100ms, SHORT) and New Zealand (600ms, LONG).
If this feature does not work correctly, check the country option. To change the Recall
settings, press and hold /P key on the cordless handset to switch between “LONG”
and “SHORT” on the display.
Recall function when connected to a PABX
If you have connected your telephone to a PABX, you can use all the facilities such as
call transfer, automatic recall, etc. The
key provides access to these facilities.
Pause feature when using on a PAABBXX
Note: The pause function described in this section is only necessary when the eco5100 is
used on older PABX’s.
With some PABX's, there is a short pause between the code for the outside line (usually
0 or 9) and obtaining dial tone. A pause needs to be entered manually and stored in the
phone book so that the numbers are not dialled too quickly.
When storing numbers in memory, you can include the outside line access digit (e.g. ‘9’
or ‘0’) with each phone number. LNR function or memory dial may not work when using
your telephone on a PABX. Insert a pause between the OUTSIDE LINE DIGIT & the
TELEPHONE NUMBER.
1. Press the numeric keys to enter the OUTSIDE LINE DIGIT.
2. Press
/P key to insert a pause.
3. Press the numeric keys to enter the TELEPHONE NUMBER.
12
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BASIC OPERATION
Handsfreee mode
During talking mode,
1. Press
key to switch to speakerphone mode.
key again to cancel this feature.
2. Press
Or
During standby mode,
1. Press and hold
key to switch to speakerphone mode.
2. Press
key again to cancel this feature.
Volume adjustment (with handset)
Handset volume control
During standby mode,
1. Press
key.
or
2. Press
key to adjust the handset ringer volume level: Volume 1 to
Volume 5.
During handset talking mode,
Press key repeatedly to adjust the handset volume level: Volume 1 to Volume 5.
13
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CALLER ID OPERATION
Caller ID Operation
If you subscribe to your telephone operators service (charges may apply), numbers of
the incoming calls will be displayed on the screen and stored in the call log (please con-
sult your telephone service provider for details).
The eco5100 can store the last 30 calls including: the record number, date/time, and
phone number (up to 24 digits for the cordless handset).
When you have new/unanswered calls,
on the cordless handset. If a call has been answered, then the call is set to old call.
icon flashes on the base and
flashes
Review Caller ID recorddss
During standby mode,
1. Press
2. Press
3. Press
key to display the latest call name.
key to view the call number.
key again to see the Date/Time when the call was received.
Store a CID number
You can save a CID record into the Phonebook/Direct memory provided that it con-
tains a valid phone number and the Phonebook/Direct memory is not full.
While you are viewing the CID record that you wish to save,
1. Press
key. The display on the right is
NAME ?
shown.
2. Press the numeric keys to edit the Name. If you
made a mistake, press key to edit it.
3. Press key to complete editing the Name and proceed to edit the Number.
4. Press the numeric keys to edit the Phone number.
14
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CALLER ID OPERATION
5. Press key to confirm.
The record is now saved into the phonebook. Then it goes back to the call log.
Delete one or all CID record(s)
Delete one CID record
While you are viewing the CID record that you wish to delete,
1. Press
key.
2. Press
key to confirm. The display shows previous CID record.
Delete all viewed CID records
While you are viewing any CID record,
1. Press and hold
key.
2. Press key to confirm. The display shows unviewed CID records.
Note: If there are no more CID records, a message “EMPTY” is displayed.
15
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LNR FUNCTION
LNR Function (Last Number Redial)
Redial the last number
Your cordless handset stores the last 3 external numbers dialled, up to 24 digits per
number. If the number exceeds 24 digits, the first 24 digits will be stored to memory.
During standby mode,
1. Press
/P key.
2. When necessary, press
/P key again until you have selected your desired
number.
3. Press
key to dial.
Or
1. Press
key.
2. Press
/P key to redial the last number.
16
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LNR FUNCTION
Store the last number dialled
While you are viewing a previously dialled number that you wish to save,
1. Press
key. The display on the right is
NAME ?
shown.
2. Press the numeric keys to enter the Name. If you
made a mistake, press key to edit it.
3. Press key to complete editing the Name and proceed to edit the Number.
4. Press the numeric keys to edit the Phone number when necessary.
5. Press key to confirm.
The record is now saved into the phonebook. Then it goes back to standby mode.
Delete last number dialled
While you are viewing a previously dialled number that you wish to delete,
1. Press
key. The display on the right is
DELETE ?
shown.
2. Press
key to confirm. The display will
show the previous LNR record.
Note: If there are no more LNR records, a message “EMPTY” is displayed.
17
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PHONEBOOK
Phonebook
Add new recorddss
You can store up to 50 phonebook records in each handset. Each record can contain up
to 24 digits per number and 14 characters per name.
During standby mode,
NAME ?
1. Press and hold
key. The display on the
right is shown.
2. Press the numeric keys to enter the Name. If you made a mistake, press
to edit it. Press and hold key to delete the entire name.
X
key
3. Press key to complete editing the Name and proceed to edit the Number.
4. Press the numeric keys to edit the Number. Press
key for further editing
when necessary.
5. Press
key to confirm.
The record is now saved into the Phonebook. Then it goes back to standby mode. Re-
peat step 1 to 5 to add another record.
Review / Edit / Dial stored Phonebook recorddss
During standby mode,
1. Press
key.
or
2. Press
to browse stored records.
3. Press
key to dial the number.
While you are viewing the record that you wish to edit,
_
John
1. Press and hold
key. The display on the
right is shown.
18
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PHONEBOOK
2. Press
key to erase the last character,
key to erase the entire characters.
or press and hold
3. Press
key to complete editing the Name and proceed to edit the Number.
4. Press
key to erase the last digit, or press and hold
key to erase the
entire digits.
5. Press
key to confirm. Then it goes back to standby mode.
Delete one record
While you are viewing the record that you wish to delete,
1. Press
key. A confirmation message “DELETE?” is displayed.
key to confirm and show the previous record.
2. Press
19
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CORDLESS HANDSET OPERATION
Cordless Handset Operation
Handset ringer addjustment
Handset ringer melody
During standby mode,
1. Press and hold
MELODY 3
key.
flashes and the current melody option appears.
2. Press
or
key to select the melody option (1 to 9 for adjustment).
3. Press
key to confirm.
Handset ringer volume
During standby mode,
VOLUME 3
1. Press
volume level.
key. Display shows the current
2. Press
or
key to select the volume level.
There are 6 levels for adjustment: 1(lowest) to 5 (highest) and “ringer off”.
3. Press key again to confirm.
Handset ringer On / Off
During standby mode, press and hold
to switch between ringer On/Off.
key
HANDSET
1
appears whenever the ringer is Off.
20
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CORDLESS HANDSET OPERATION
Multi-handset Operation
Your eco5100 can have up to 4 handsets registered to the base unit. Each handset has
its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side of the display.
With 2 or more handsets you can:
• Make intercom calls while on an external call
• Switch between an external call and intercom call
• Transfer an external call from one handset to another
• Set a 3-way conference call between yourself, an external call and intercom call
Note:
•
A maximum of 1x external call and 2x intercom calls can take place at the same time.
• If you make an external call + another handset is on line = result is a busy tone.
•You can make an intercom call when the other handset is in progress.
Intercom function
To make an intercom call,
1. Press INT key during standby mode.
The display on the right is shown.
2. Key the handset number (1, 2, 3, or 4) you wish
to call.
When there is an intercom call, the display on the right is shown.
1. Press
or INT key to answer the intercom call.
2. Press
or INT key again to end the call.
Depicts Handset-2 calling
21
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CORDLESS HANDSET OPERATION
Call transfer between cordless handsets
When there is an incoming external call,
1. Press INT key. The display on the right is shown.
2. Key the handset number (1, 2, 3, or 4) you wish
to transfer.
3. Press
key to exit Intercom mode and return to standby mode.
Conference calls
This function allows 3 parties (yourself + external call + intercom call ) to be con-
nected at the same time.
When there is an incoming external call,
1. Press INT key. The display on the right is shown.
2. Key the handset number (1, 2, 3, or 4) you wish
to invite to the conference.
3. Press
key to pick up the call.
4. Press and hold INT key to go into the 3-way conference mode.
5. Press INT key to go back to Intercom mode.
6. Press
key to exit Intercom mode and return to standby mode.
Cordless handset keypad lockk
During standby mode,
1. Press and hold
key to lock the keypad.
HANDSET
1
2. To release keypad lock, press and hold
key for 3 seconds.
Note: When the keypad is locked,
an external or intercom call.
key and INT key can be used to answer
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CORDLESS HANDSET OPERATION
Registraation
Register new handsets on the eco5100 base
The handsets which come in the same pack are already registered to the base. If you
buy new handsets. You need to register them before use.
1. Charge the batteries (for 15 hours).
2. Register the handset (to the base unit).
Each base can register up to 4 handsets.
During standby mode,
1. Press and hold
The In Use light will flash.
2. Press key and then press
key on the base unit for 10 seconds.
REGISTER
BS ?
or
key to select “REGISTER” from the display.
3. Press
key. The display on the right is shown.
4. Press 1, 2, 3 or 4. The handset begins to search for
the base.
5. Press
key to confirm.
6. When the handset locates the base, “PIN?” will be displayed. Enter the 4 digit base
PIN code “0000” and press the key to confirm.
7. Press key to confirm and return to standby mode.
8. LCD screen will display HS 1,2,3 or 4 and antenna icon will not flash.
Note: If the base is full and cannot add any more handsets, you will hear a tone.
See the next section to remove a handset.
Remove handsets
During standby mode,
1. Press
key.
REMOVE HS
2. Press
or
key to select “REMOVE
HS” from the display.
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CORDLESS HANDSET OPERATION
3. Press
key to confirm. The display on the
right is shown.
PIN ?
4. Enter the default value 0000.
5. Press key to confirm and the display on
REMOVE HS ?
the right is shown.
6. Press the numeric keys (1-4) to enter the
handset number.
7. Press
key to confirm and return to standby mode.
Language setting
LANGUAGE
To select the display language,
1. Press
2. Press
3. Press
4. Press
5. Press
key during standby mode.
or key to select “LANGUAGE” from the display.
key to enter the mode.
or key to select Language options on the display.
key to confirm and return to standby mode.
Handset name
During standby mode,
1. Press
2. Press or
from the display.
key.
NAME
key to select “NAME”
3. Press
4. Press and hold
5. Press the numeric keys to enter the new handset name.
key to enter the mode.
key to erase the existing handset name.
6. Press
key to confirm.
24
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CORDLESS HANDSET OPERATION
Base Volume
During standby mode,
1. Press
2. Press
3. Press
4. Press
key.
or
key to select “BS VOLUME” from the display.
key to enter the mode.
or
key to select volume levels. There are 5 levels and off for
selection.
5. Press
key to confirm.
Base Melody
During standby mode,
1. Press
2. Press
3. Press
key.
or
key to select “BS MELODY” from the display.
key to enter the mode.
4. Press
or
key to select volume levels. There are 9 melodies for se-
lection.
5. Press
key to confirm.
Reset
During standby mode,
1. Press
key.
or
RESET
PIN ?
2. Press
key to select “RESET”
from the display.
3. Press
key to enter the mode. The display
on the right is shown.
4. Press the numeric keys to enter the PIN.
5. Press
key to confirm.
25
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ANSWERING MACHINE OPERATION
Answering Machine Operation
Answering machine On / Off
During standby mode,
1. Press and hold
key to switch the answering machine off.
“Answering off” will be heard followed by two short beeps.
Note: During Off mode, the answering machine is set to Announcement Two
mode automatically. It will answer the call after 12 rings, and then switch to
remote control mode. This feature can not be turned off.
During Off mode,
1. Press and hold
key to switch the answering machine on.
“Answering on, Announcement One” will be heard followed by a short beep.
Day/Time setting
Once you have set the day and time your answering machine will automatically an-
nounce the day and time that each message has been received.
Default day and time – Sunday, 12:30
1. Press and hold
key for 2 seconds. The voice prompt “Please set day” will be
heard.
MEMO
2. Press
or
key to select day. Voice prompt at each selection will be
heard.
3. Press
key to confirm and go to next setting. The voice prompt “Please set
hours” will be heard.
MEMO
4. Press
or
key to select hours. Voice prompt at each selection will be
heard.
5. Press
key to confirm and go to next setting. The voice prompt “Please set
minutes” will be heard.
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ANSWERING MACHINE OPERATION
MEMO
6. Press
be heard.
or
key to select minutes. Voice prompt at each selection will
7. Press
key to confirm setting and go back to standby or off mode.
Answering machine Ring delayy SSeettttiinngg
This setting is used to set how quickly the answering machine answers an incoming
call.
Default number of rings -3
1. Press and hold 2-9/GS key (bottom of base) for 2 seconds.
“Please set rings” will be heard followed by a short beep, after a pause then
prompt current rings.
MEMO
2. Press
or
heard. There are 2-9 and TS mode (Toll saver) for you to select.
key to select item. Voice prompt at each selection will be
3. Press 2-9/GS key to confirm setting and go back to standby or off mode.
Note: If you have a fax machine connected to the same line and the fax is set to
"AUTO-ANSWER" you should set the ring delay on your eco5100 to "9" and
your fax machine to "2".
Tip: Toll Saver is a cost effective way to manage your messages when accessing
your answering machine remotely. When toll saver (GS) is selected, your an-
swering machine will pick up the call after 2 rings if you have new messages or 5
rings if you have no new messages.
Answering machine PIN nuummbbeerr SSeettttiinngg
A 3-digit security code is required for remote access to your answering machine. The
default code is “321” but for security reasons you should change this to a code personal
to you.
1. Press and hold CODE key (bottom of base) for 2 seconds. You will hear “Please
set security code” and the first digit, eg: 3.
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ANSWERING MACHINE OPERATION
MEMO
2. Press
or
confirm. You will hear the second digit, eg: 2.
key to select a new first digit and press CODE button to
MEMO
3. Press
or
ton to confirm. You will hear the third digit, eg: 3.
key to select a new second digit and press the CODE but-
MEMO
4. Press
or
key to select a new third digit.
5. Press CODE key to confirm setting and the new security code will be heard,
then the answering machine will return to standby mode.
Note: Press
key any time or 5 seconds without any operation will quit setting
mode and will go back to standby or off mode. All settings will remain un-
changed.
OGM (Outgoing Messages)
eco5100 has two OGM message modes:
OGM1 (Announcement One) mode:
Callers can hear a pre-recorded message “Please leave a message after the beep”
and the unit records the caller's message.
OGM2 (Announcement Two) mode:
Callers can hear the other pre-recorded message “Please call later”. Under this mode,
the caller will NOT have the opportunity to leave a message.
You can also record your own personalized greeting (from 3 seconds to 120 seconds).
Note: The default setting is OGM1 (Announcement One).
OGM setting
Press
key to switch between OGM1 and OGM2.
key to select OGM1 mode or OGM2 mode.
Record OGM
1. Press
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ANSWERING MACHINE OPERATION
2. Press and hold
key until you hear a long beep and see
light flash.
3. Speak into the microphone (15cm from the base unit’s microphone).
4. Press
key to stop recording, the machine will play back recording for
review.
5. To recall the default OGM press
X
during OGM playback.
Note: If the OGM is less than 3 seconds, it is not valid. The machine will stop
automatically after 2 minutes.
Play OGM
During standby mode,
1. Press
key to play the OGM.
2. Press
key to stop playing and return to standby mode.
OGM play to line
If an incoming call ring exceeds the number of rings set (Refer to“Answering machine
Ring delay Setting” on P27), the answering machine will pick up the call and play the
OGM message.
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ANSWERING MACHINE OPERATION
ICM (Incoming Messages)
Record ICM
During OGM 1 mode, the machine can record callers’ messages.
During recording mode, the light will flash.
The machine will stop automatically after recording 2 minutes.
Or you can stop recording by pressing key.
Note: The CID number is displayed if you have subscribed to that service.
The Message recording time is from 3 seconds to 120 seconds.
Play ICM
Incoming messages are played back in the sequence they were recorded. Day and time
of the recording is announced before each message.
When there are new messages, only new messages are played back. Old messages
can be played back only when all new messages have been played back.
Answer / Message light flashes when new messages are waiting. To play messages:
1. Press
2. To pause, press
3. Press key to resume.
key.
key.
4. To replay the current message, press
key during message playing.
key twice.
5. To replay the previous message, press
MEMO
6. To skip to next message, press
key.
7. Press
key to stop playing.
Note: No announcement will be played back, if the day/time is not set properly.
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ANSWERING MACHINE OPERATION
Memo
Record memo
You can record memos for other users of the unit to hear. The maximum recording time
is 2 minutes.
During standby mode,
MEMO
1. Press and hold
2. Speak into the microphone after the beep.
3. Press key to stop recording or recording will stop after 2 minutes.
key until you hear a long beep.
The recorded memo will playback automatically for review.
Play memo
The memo is played back together with the incoming messages (ICM).
1. Press
key during standby mode.
2. Press
key to stop playback or it will stop when the memo is finished.
For “Pause/Skip forward/backward” during playing, refer to the operation of “Play
ICM” on P30.
Delete messages
Delete one message
While you are listening to a message,
1. Press and hold
X
key until you hear a long beep, and then “message erased”
will be heard.
2. Press
key to exit.
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ANSWERING MACHINE OPERATION
Delete all messages
While the unit is in standby mode, you can delete all the old messages but not new
messages.
Press and hold
will be heard. It means that the old messages will be deleted, but the new messages
X
key until you hear a long beep, and then “All message erased”
will not be deleted.
Remember to delete messages!
To avoid exceeding the memory storage capacity, always delete messages after
listening.
Note: The unit will NOT delete the messages you have NOT listened to.
Memory full
Memory will be full in the following 2 cases:
1. During Memo/OGM/ICM recording, the unit becomes full.
2. The memory is full and somebody is trying to record new Memo/OGM/ICM message.
In both the above situations, the unit will prompt “Answering Machine Full”.
OGM mode will change to OGM 2 automatically after Memory full.
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ADVANCED ANSWERING SYSTEM
Advanced Answering System
Remote control
You can access your answering machine when you are away by using any touch tone
phone. You have to enter the Security PIN to access the answering machine. The de-
fault PIN is 321 (Refer to “Answering machine PIN Number Setting” on P27).
Switch your answering machine on remotely
1. Place a call to your answering machine.
When the answering machine answers the call, it will play the OGM.
2. During or after the announcement enter your 3 digit security code, you will hear two
short beeps to confirm that the answering machine is now in remote mode.
3. Press the digit “9” on your keypad to switch your answering machine on. Your
answering machine will now answer any further incoming calls after the ring delay
of between 2 and 9 rings.
Phone in to check your messages
If you left your answering machine switched on:
1. Place a call to your answering machine.
When the answering machine answers the call, it will play the OGM.
2. During or after the OGM enter your 3 digit security code, you will hear two short
beeps to confirm that the answering machine is now in remote mode.
3. You can now remotely control your answering machine by pressing the numeric
buttons on the keypad.
Note:
1. If you have not changed your security code, the default is “321”.
2. If you enter your security code incorrectly 10 times, the answering machine will
hang up the call.
3. If you enter the correct code you can now remotely control your answering machine
by using the digits on the keypad.
4. If no digit is pressed for 10 seconds, the answering machine will hang up the call.
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ADVANCED ANSWERING SYSTEM
Remote operation keys
Keys on remote phone keypad
Operation
Replay the current message
1
1 (Press twice)
Skip back to the previous message
Play new messages /Pause during playing messages
Skip forward to the next message
Playback OGM
2
3
4
5
6
7
8
9
0
*
Record a new OGM
Stop playback or recording
Delete the current message
Switch the machine off
Switch the machine on / Switch between OGM1 or OGM2
Delete all old messages
Skip announcement during playback
Recording MEMO
#
Call screening
Call screening function allows you to hear the caller before you pick up the call whilst the
eco5100 is recording incoming messages.
You can screen incoming calls by waiting for the caller to begin leaving their message,
then pick up the handset, and press
key to talk to the caller. The answering ma-
chine automatically stops recording when you activate the handset or pick up an exten-
sion phone. This function cannot be turned off. If you do not want to hear the caller you
can turn down the base speaker volume (see page 10). To listen to your messages you
will need to turn up the volume again.
Cordless handset detection
The answering machine can detect the cordless handset while recording messages. It
automatically stops recording when you pick up the call using the cordless handset.
Note: The message recorded before you pick up the call will be deleted.
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CUSTOMER SUPPORT
Customer Support
If you feel this product is not working correctly please consult the user guide and en-
sure that you are using the product in accordance with the instructions. Remove all
extra telephone equipment and connect only this telephone directly to the telephone
socket. If the fault is still present, connect another telephone (if available) to the tele-
phone socket. The results will show you whether the fault lies with this unit or with the
telephone line.
If the product is working correctly, the fault is on the telephone line. Please contact
your network operator for assistance.
To order spare parts, additional handsets, replacement batteries and in case of any
technical issues you may have with the product, please consult our website for further
information or send us an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us for assistance. If the prod-
uct is then found to be faulty you will be asked to return it directly to us with a copy of
the purchase receipt.
35
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APPENDIX
Appendix
Troublleesshhoooottiinngg
Problem
Possible cause(s)
Solution(s)
No dial tone on
the cordless
handset.
1. The base unit is not properly connected.
2. Too far from the base unit.
3. Battery charge is low.
1. Check CONNECTION to power and telephone line.
2. Move handset CLOSER to base unit.
3. CHARGE battery.
4. Incorrect battery polarity.
5. Re-register handset.
4. RE-INSERT batteries and check + and
5. Handset not registered.
.
Antenna
symbol is
flashing.
1. The handset is not registered. If the
handset is unregistered, it displays
UNREGISTERED.
1. REGISTER the handset.
2. Move CLOSER to the base unit.
2. The handset is out of range.
No beep when
the cordless
handset is
1. The handset is not placed properly on
the charger.
1. Lift handset off the charger and carefully
REPOSITION correctly.
2. Charging contacts are dirty.
3. The handset tone is turned off.
4. The handset’s power is turned off.
2. CLEAN charging contacts with a clean and dry cloth.
3. Turn ON the handset tone from the Sounds Menu.
4. CHECK batteries.
placed on the
charger.
Handset charged
for 24 hours but
Battery icon
1. Handset battery is defective or faulty.
2. Handset is not placed properly on the
charger.
1. REPLACE with new AAA rechargeable Ni-MH
batteries.
2. CHECK to make sure the battery icon is scrolling.
remains empty.
3. Battery installed incorrectly.
3. RE-INSERT batteries and check + and
.
No symbol on
1. Battery is empty.
1. CHARGE battery.
the display.
2. The product is not properly connected.
2. Make sure your product is properly PLUGGED-IN.
1. Try a different connection point, one that is away
Bad audio
quality
(crackles,echo,
1. Interference from nearby electrical appliance.
2. Base unit is installed in a room with thick
walls.
from other electrical appliances.
2. Install the base unit in a DIFFERENT room OR
use EXTENSION leads.
etc.).
3. The handset is too far from the base unit.
4. If you have Broadband/ADSL you need a
in line filter (not supplied).
3. Move CLOSER to the base unit.
4. Ensure a in-line ADSL filter is installed on all
phone sockets between wall plate and your
Caller ID does
not work.
Service not activated.
Check your SUBSCRIPTION with the SERVICE
provider.
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APPENDIX
Problem
Possible cause(s)
1. The ringer is off.
Solution(s)
1. Turn ON the ringer.
Phone does
not ring when a
call comes in.
2. Too many phones are sharing the same
phone line.
2. Disconnect some of the phones from the phone line.
3. Check base unit CONNECTIONS.
3. Base unit not plugged in.
Keypad does
not work.
Keypad may be locked.
UNLOCK the keypad.
Busy tone +
in use light on.
1. Other handset may still be connected.
2. Check power supply connection.
1. Check ALL handsets and END all calls.
2. Check CONNECTIONS to wall and base.
Can’t transfer a
call.
1. Handset is busy.
1. Check ALL handsets and END all calls.
2. Move handset CLOSER to base unit.
3. Check HANDSET NUMBER.
2. Handset is out of range.
3. Wrong handset number.
Answering
machine won’t
record.
1. Message limit exceeded.
2. Machine not switched on.
3. OGM2 selected.
1. DELETE old messages.
2. SWITCH-ON the answering machine.
3. Can only record with OGM1, CHANGE to OGM1.
Remote
1. Incorrect security PIN.
1. CHECK security PIN.
operation
doesn’t work.
2. Some cordless and mobile handsets do
not generate continuous tones.
2. Need to use a TONE-DIALLING phone.
3. Key in the digits within the 10 seconds limit.
3. Pausing too long between key press.
Note: If none of the above solutions help, reset your phone by disconnecting the mains
power from the base and removing batteries from handset/s. Reconnect after 15
minutes.
Alternatively please contact Customer Service on 1300 889 785.
37
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APPENDIX
Product Specificcations
Phone – Oricom eco5100
Frequency range
Channel bandwidth
Operating range
Specifications
1.88-1.897 GHz (bandwidth=20MHz)
1.728 MH
Up to 300m outdoors, up to 50m indoors
Up to 100 hours
Standby time
Talk time
Up to 11 hours
Temperature time
Operating 0ºC to 40ºC
Storage -20ºC to 60ºC
Compatibility
Only GAP compatible DECT phones
Up to 4 handsets per base
Up to 4 bases per handset
5 music and 4 monotone
Multiple handset capability
Multiple bases
Ringer melodies
Battery charge time
15 hours
Rechargeable batteries
AAA Ni-MH 1.2V 600mAh
Input: 100~240VAC 50Hz/60Hz 150mA
Output: 6.5VDC, 400mA
Mains power supply for base unit
Mains power supply for charger
Input: 100~240VAC 50Hz/60Hz 100mA
Output: 6.5VDC, 200mA
Up to 50 phone numbers
(Up to 24 digits per Number and 16 characters per Name)
Memory
Redial memory
Recording time
Max 3 phone numbers
At least 11 minutes
38
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APPENDIX
Warranty Information (Auussttrraalliiaa))
(a) Warranty.
Oricom warrants that the product is free from defects in materials and workmanship
for a period of 12 months effective from the date of purchase. This warranty in no
way affects your statutory warranty under the Trade Practices Act 1974 or any other
similar legislation. It is important that you read the Warranty Card as it contains
full and additional details of the warranty, limitation of warranty and conditions for
receiving the warranty services during the warranty period. The Warranty Card is
located in the package. If you cannot locate the Warranty Card, please contact our
Customer Support Service on 1300 889 785.
(b) Exclusion and limitation of liability.
Oricom will not be in breach of a warranty or condition expressly stated in this User
Guide or the Warranty Card or implied by the Trade Practices Act and excludes any
liability arising under any statutory or common law for damages or any other remedy
if the damage occurs as a result of:
(i)
failure by you to follow the instructions in the User Guide for the installation and
proper functioning of the product;
(ii) negligence on your part or misuse by you of the product;
(iii) any un-controlled external cause to the phone not functioning including but not
limited to electricity failure, lighting, over voltage;
(iv) non adherence by you to the warnings in the User Guide and the User Guide
generally;
(v) modification to the product or services carried out to the product by anyone
other than Oricom or on Oricom’s behalf.
Oricom will not be liable for consequential losses including loss of profits arising from
a cause of action in contract, tort or any other statutory or common law (except where
a statute or any law prohibits this exclusion). The warranty does not extend to damage
caused by misuse, negligence, excessive voltage, faults on the telephone line or light-
ning. This warranty in no way affects your statutory rights. Full details of the warranty are
contained in the enclosed warranty card.
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APPENDIX
Notes for operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom
has accepted that the item complies with the minimum conditions for connection to its
network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in
all respects with another item of Telepermitted equipment of a different make or model,
nor does it imply that any product is compatible with all of Telecom’s network services.
This device may be subject to ringing or bell tinkle when certain other devices are con-
nected to the same line. If this occurs, the problem should not be referred to the Telecom
Faults service.
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency
Service.
This equipment may not provide for the effective hand-over of a call to another device
connected to the same line.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to
connect more than 1 telephone to your telephone line. A standard telephone line has a
maximum REN capacity of 3 (RN of 5). It is possible to connect 3(5) devices with a REN
of 1 (RN of 1) with no degradation to the product’s performance. Exceeding this limit
may cause the volume of the ringer in any phone to decrease or not ring at all.
Caller ID
Customers using non Telecom toll services should not use the dial back feature for local
calls as this will incur a charge only the 7 digit number should be dialled. Some of the
CID services listed may not be available in New Zealand.
This telephone is not designed for making emergency telephone calls when the power
fails. Make alternative arrangements for access to emergency services.
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Customer Support
Australia
New Zealand
Oricom International Pty Ltd
Locked Bag 658,
South Windsor NSW 2756, Australia
Atlas Gentech (NZ) Limited
Private Bag 14927, Panmure,
Auckland
Email: [email protected]
Fax: (09) 574 2722
Email: [email protected]
Fax: (02) 4574 8888
Ph: 0900 50 025 (Toll Call)
Ph: 1300 889 785
To view the full Oricom range, please visit the Oricom website:
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