Oki Printer MPS420B User Manual

MPS420b  
User’s Guide  
59319301  
my.okidata.com  
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Contents  
Printing menu settings  
> 3  
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Manual duplex printing using the paper tray  
Replacing the image drum.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
> 4  
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Notes, Cautions and Warnings  
Note  
A note provides additional information to supplement the main text.  
CAUTION!  
A caution provides additional information which, if ignored, may  
result in equipment malfunction or damage.  
WARNING!  
A warning provides additional information which, if ignored, may  
result in a risk of personal injury.  
For the protection of your product, and in order to ensure that you benefit from its full  
functionality, this model has been designed to operate only with genuine original toner  
cartridges. Any other toner cartridge may not operate at all, even if it is described as  
“compatible”, and if it does work, your product's performance and print quality may be  
degraded.  
Specifications subject to change without notice. All trademarks acknowledged.  
Notes, Cautions and Warnings > 5  
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Introduction  
PRINTER FEATURES  
• Memory: 64 MB  
• High speed printing: 30 ppm letter, 28 ppm A4  
• Resolution: 2400 x 600 dpi  
• Paper handling: 530 sheets 20 lb. US Bond (75 g/m²)  
• Emulation: standard Printer Control Language PCL6, Epson FX, and IBM ProPrinter  
• Barcodes: embedded for SIDM emulations.  
• Flash DIMM: 5 MB, to allow the storage of additional fonts or bar codes.  
• USB 2.0 High speed and Parallel interfaces.  
• 10/100 BASE-TX Network: lets you share this valuable resource among users on  
your office network.  
• Multi Purpose tray to extend the range of media your printer can accommodate  
(capacity 50 sheets 20 lb US Bond [75 g/m²] or 10 envelopes), and can also be used  
for manual duplexing.  
• Power save mode for energy efficiency.  
Additionally, the following optional features are also available:  
• Additional RAM DIMM: to extend the main memory of your printer and speed up the  
processing of large files.  
• Second paper tray: to increase your printer’s paper handling capacity by 530 sheets  
of 20 lb. (75 g/m²) paper.  
Introduction > 6  
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Printer Components  
FRONT VIEW  
1
2
3
4
5
Operator panel  
Output Stacker (150 sheets, face down)  
Output Stacker extension  
Top cover release button  
Multi Purpose tray (show in open position): takes 50 sheets of 20-lb US Bond (75  
g/m2) paper  
6
7
8
9
Multi Purpose Tray extension  
Paper Tray: takes 530 sheets  
Paper Tray level indicator  
ON/OFF switch  
10 Rear Output cover  
Printer Components > 7  
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BACK VIEW  
11 Power cable connection  
12 Duplex unit  
13 Parallel interface connection  
14 USB interface connection  
15 LAN interface connection (only for Xxxxxdn)  
16 Test button (only for Xxxxxdn)  
17 Memory panel (to upgrade your printer’s memory RAM DIMM)  
Printer Components > 8  
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The Printer Operator Panel  
The operator panel consists of an LCD display, a menu-driven control panel and two LED  
indicators.  
PANEL ELEMENTS  
1 Liquid crystal display (LCD) panel  
Two rows of up to 16 alphanumeric digits.  
• Displays print status, menu items in menu mode and error messages.  
2 Menu Scroll Buttons.  
• Press and release to enter the Menu mode.  
• Press and release again to select the next menu.  
• Press and hold for more than 2 seconds to scroll through the different menus.  
3 Back button  
Press and release to return to the previous higher level menu item or to exit the  
menu.  
4 Enter button  
With the printer offline or online, press and release to place the printer n the Menu  
mode, indicated on the display.  
Note  
When DATAappears on the display, press and hold the Enter button for  
five seconds to force the printer to print out the remaining data in the  
printer.  
5 Online button  
• In print mode, press to switch between ONLINE and OFFLINEstatus.  
• In Menu mode, press to exit the menu and display ONLINE.  
Note  
When pressed in Menu mode, the Online button returns the printer to  
ONLINE status. Also when there is an error indicating wrong paper size,  
pressing the Online button forces the printer to print.  
6 Cancel button  
• When printing press to cancel a print job.  
• In the Menu mode, press to exit the MENUmode and go ONLINE.  
The Printer Operator Panel > 9  
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7 Ready indicator (green).  
• ON indicates ready to receive data.  
FLASHING indicates processing data.  
OFF indicates Offline.  
8 Attention indicator (red).  
ON indicates a warning (e.g. low toner).  
FLASHING indicates an error, (e.g. toner empty).  
OFF indicates normal condition.  
CHANGING THE OPERATOR PANEL LANGUAGE  
The default language used by your printer for display messages and for report printing  
is English. If required, this can be changed to:  
• Canadian French  
• Latin American Spanish  
• Brazilian Portuguese  
Notes  
The Operator Panel Language Setup Wizard will run automatically when  
you install the printer driver. Follow the instructions provided by this  
utility to set your chosen language.  
The Printer Operator Panel > 10  
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Menu functions  
The Printer Menu allows you to view and change the printer’s internal settings.  
The settings are grouped into categories or “menus” such as Information Menu or Print  
Menu.  
Some of these settings are similar to those found in your printer driver or application  
software. The settings that you can change using this software act as the printer’s  
defaults. These can be overridden by the settings in your printer driver or application.  
For example, if you have set the number of copies in the Printer Menu settings to one,  
this will be overridden if you select three copies of your document in the printer driver.  
Factory default settings are shown in the following tables.  
INFORMATION MENU  
ITEM  
ACTION  
REMARKS  
PRINT MENU MAP  
NETWORK  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
PRINT FILE LIST  
PRINT PCL FONT  
PRINT PSE FONT  
PRINT PPR FONT  
PRINT FX FONT  
DEMO 1  
PRINT ERROR LOG  
USAGE REPORT  
Displayed only when ‘USAGE REPORT’ is  
enabled in the Print Statistics Menu  
SHUTDOWN MENU  
This menu shuts down the printer.  
ITEM  
ACTION  
REMARKS  
SHUTDOWN START  
EXECUTE  
Menu functions > 11  
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PRINT MENUM  
ITEM  
DEFAULT  
REMARKS  
COPIES  
1
DUPLEX  
OFF  
PAPER FEED  
TRAY1  
AUTO TRAY SWITCH  
TRAY SEQUENCE  
MP TRAY USAGE  
MEDIA CHECK  
RESOLUTION  
TONER SAVE MODE  
ORIENTATION  
LINES PER PAGE  
EDIT SIZE  
ON  
DOWN  
DO NOT USE  
ENABLE  
1200DPI  
DISABLE  
PORTRAIT  
64 LINES  
CASSETTE SIZE  
MEDIA MENU  
ITEM  
DEFAULT  
REMARKS  
TRAY 1 PAPERSIZE  
TRAY 1 MEDIATYPE  
A4  
PLAIN  
MEDIUM  
TRAY 1  
MEDIAWEIGHT  
TRAY2 PAPERSIZE  
TRAY2 MEDIATYPE  
A4  
When tray 2 is  
installed  
PLAIN  
MEDIUM  
When tray 2 is  
installed  
TRAY2  
MEDIAWEIGHT  
When tray 2 is  
installed  
MPT PAPERSIZE  
MPT MEDIATYPE  
MPT MEDIAWEIGHT  
UNIT OF MEASURE  
X DIMENSION  
A4  
PLAIN  
MEDIUM  
MILLIMETER  
210 MILLIMETER  
297 MILLIMETER  
Y DIMENSION  
Menu functions > 12  
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SYSTEM CONFIGURATION MENU  
ITEM  
DEFAULT  
REMARKS  
POW SAVE TIME  
PERSONALITY  
1 MIN  
AUTO EMULATION  
ASCII  
PARA PS-PROTOCOL  
USB PS-PROTOCOL  
CLRABLE WARNING  
AUTO CONTINUE  
MANUAL TIMEOUT  
TIMEOUT INJOB  
TIMEOUT LOCAL  
TIMEOUT NET  
RAW  
ONLINE  
OFF  
60 SEC  
40 SEC  
40 SEC  
90 SEC  
CONTINUE  
ON  
LOW TONER  
JAM RECOVERY  
ERROR REPORT  
START UP  
OFF  
OFF  
PCL EMULATION  
ITEM  
DEFAULT  
REMARKS  
FONT SOURCE  
FONT NO.  
RESIDENT  
I0  
FONT PITCH  
10.00 CPI  
PC-8  
SYMBOL SET  
A4 PRINT WIDTH  
WHITE PAGE SKIP  
CR FUNCTION  
LF FUNCTION  
PRINT MARGIN  
PEN WIDTH ADJUST  
78 COLUMN  
OFF  
CR  
LF  
NORMAL  
ON  
TRAY ID#  
PCL T0ID  
PCL T1ID  
PCL T2ID  
4
1
5
When Tray2 is  
installed  
Menu functions > 13  
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PPR EMULATION  
ITEM  
DEFAULT  
REMARKS  
CHARACTER PITCH  
FONT CONDENSE  
CHARACTER SET  
SYMBOL SET  
10 CPI  
12 CPI to 20 CPI  
SET-2  
IBM-437  
DISABLE  
NORMAL  
6 LPI  
LETTER O STYLE  
ZERO CHARACTER  
LINE PITCH  
WHITE PAGE SKIP  
CR FUNCTION  
LF FUNCTION  
OFF  
CR  
LF  
LINE LENGTH  
80 COLUMN  
11.7 INCH  
0.0 INCH  
0.0 INCH  
DISABLE  
SAME  
FORM LENGTH  
TOF POSITION  
LEFT MARGIN  
FIT TO LETTER  
TEXT HEIGHT  
FX EMULATION  
ITEM  
DEFAULT  
REMARKS  
CHARACTER PITCH  
CHARACTER SET  
SYMBOL SET  
10 CPI  
SET-2  
IBM-437  
DISABLE  
NORMAL  
6 LPI  
LETTER O STYLE  
ZERO CHARACTER  
LINE PITCH  
WHITE PAGE SKIP  
CR FUNCTION  
LINE LENGTH  
OFF  
CR  
80 COLUMN  
11.7 INCH  
0.0 INCH  
0.0 INCH  
DISABLE  
SAME  
FORM LENGTH  
TOF POSITION  
LEFT MARGIN  
FIT TO LETTER  
TEXT HEIGHT  
Menu functions > 14  
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PARALLEL MENU  
ITEM  
DEFAULT  
REMARKS  
PARALLEL  
ENABLE  
BI-DIRECTION  
ECP  
ENABLE  
ENABLE  
ACK WIDTH  
ACK/BUSY TIMING  
I-PRIME  
NARROW  
ACK IN BUSY  
DISABLE  
DISABLE  
OFFLINE RECEIVE  
USB MENU  
ITEM  
DEFAULT  
REMARKS  
USB  
ENABLE  
DISABLE  
480Mbps  
DISABLE  
ENABLE  
SOFT RESET  
SPEED  
OFFLINE RECEIVE  
SERIAL NUMBER  
Menu functions > 15  
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NETWORK MENU  
ITEM  
DEFAULT  
REMARKS  
TCP/IP  
ENABLE  
IP VERSION  
NETBEUI  
IPv4  
ENABLE  
NETWARE  
ENABLE  
ETHERTALK  
FRAMETYPE  
IP ADDRESS SET  
IP ADDRESS  
SUBNET MASK  
GATEWAY ADDRESS  
WEB  
ENABLE  
AUTO  
AUTO  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
ENABLE  
TELNET  
DISABLE  
FTP  
DISABLE  
ENABLE  
SNMP  
NETWORK SCALE  
HUB LINK SETTING  
FACTORY DEFAULTS  
NORMAL  
AUTO NEGOTIATE  
EXECUTE  
PRINT STATISTICS MENU  
This menu provides information on the number of letter/A4 pages printed and allows  
you to reset the counter.  
ITEM  
DEFAULT  
REMARKS  
USAGE REPORT  
ENABLE  
EXECUTE  
DISABLE  
RESET COUNTER  
GROUP COUNTER  
CHANGE PASSWORD  
Enter the new password.  
Menu functions > 16  
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MAINTENANCE MENU  
This menu provides access to various printer maintenance functions.  
ITEM  
DEFAULT  
REMARKS  
MENU RESET  
SAVE MENU  
EXECUTE  
EXECUTE  
ENABLE  
0
POWER SAVE  
PAPER BLACK SET  
DARKNESS  
0
CLEANING  
EXECUTE  
EXECUTE  
RESTORE MENU  
Displayed in Menu when Menu settings have  
been stored.  
USAGE MENU  
This menu is for information only, and provides an indication of total usage of the  
printer and the expected life left in its consumable items. This is particularly useful if  
you do not have a full set of replacement consumables to hand and you need to know  
how soon you will need them.  
ITEM  
DEFAULT  
REMARKS  
DRUM LIFE  
TONER  
REMAINING%  
REMAINING%  
An indication of the remaining drum life.  
An indication of how much toner is left in the  
cartridge.  
Menu functions > 17  
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Printing menu settings  
(The Menu Map)  
Current menu settings can be confirmed by printing a Menu Map, using the control  
panel.  
1 Press the up or down arrow button until INFORMATION MENU appears on the display,  
then press the Enter button.  
2 Press the up or down arrow button until the display prompts you to print the menu  
map.  
3 Press the Enter button to print the menu map.  
4 Press the Cancel, Online or Back button repeatedly to exit the MENUmode.  
Printing menu settings (The Menu Map) > 18  
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Paper Recommendations  
For guidance on the media you can use with your printer, which input tray and which exit  
path to use, see the section entitled “Paper and tray information” in the “Specifications”  
chapter.  
PAPER AND ENVELOPE TYPES  
Recommended guidelines when selecting paper and envelopes for use in your printer:  
• Paper and envelopes should be stored flat and away from moisture, direct sunlight and  
heat sources.  
• Use a smooth finished paper such as copier or laser type paper with a Sheffield  
(smoothness) rating of 250 or less. If in doubt, please ask your paper supplier.  
• Use paper and envelopes that are designed for use in laser type printers.  
• The use of heavily laid or textured paper will seriously impact on the life of the image  
drum.  
• Do not use very smooth, shiny/glossy paper.  
• Do not use heavily embossed headed paper.  
• Do not use specially treated papers such as carbon paper, non-carbon paper, thermal  
paper and impact paper.  
• Avoid using paper with perforations, cut-outs and ragged edges.  
• Do not use envelopes with windows or metal clasps.  
• Do not use envelopes with self sealing flaps.  
• Avoid using damaged or curled envelopes.  
TRANSPARENCIES AND ADHESIVE LABELS  
Recommended guidelines when selecting transparencies and adhesive labels for use in your  
printer:  
• Always manually feed single sheets using the Multi Purpose Tray.  
• Always use rear output.  
• Media must be designed for use in laser printers or photocopiers and must be able to  
withstand 392°F (200°C) for 0.1 sec.  
• Do not use media designed for use in color laser printers and photocopiers.  
• Labels should cover entire carrier sheet.  
• Carrier sheet or adhesive must not be exposed to any part of the printer.  
Paper Recommendations > 19  
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POSTCARDS  
Recommended guidelines when selecting postcards for use in your printer:  
• Always manually feed single postcards using the Multi Puprose Tray.  
• Use unfolded double postcards.  
• Use postcards designed for use in laser type printers  
• Do not use postcards used for ink jet printers.  
• Do not use stamped or picture postcards.  
Paper Recommendations > 20  
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Loading Tray 1 and Optional Tray 2  
Note  
If you are topping off the paper in a paper tray, it is recommended that you  
remove the remaining paper from the tray first, then add the new paper  
stock and place the paper you removed on top. This ensures that the oldest  
paper is used first to help prevent paper jams.  
1.  
Remove the paper tray from the bottom of the printer and place plain paper (1) in  
the tray, keeping the level of the paper in the tray below the paper full guide  
arrowheads shown on the paper guides (2). For loading A4 or Legal size paper, push  
the lever (4) in the arrow direction and extend the paper tray using the rear paper  
support (5).  
1
3
2
4
Note  
Load letterhead paper face down and top edge towards the front of the  
paper tray (3).  
Loading Tray 1 and Optional Tray 2 > 21  
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2.  
Adjust the rear paper support (5) to the size of paper you are using by gripping the  
lugs, tilting and sliding the support forward or backward as necessary.  
6
7
8
5
3.  
4.  
Adjust the side paper guides (6). It is important to adjust the paper guides (5)  
correctly to ensure that the paper is not skewed in the print process. Paper jams  
may occur if this operation is not carried out correctly.  
Replace the tray in the printer (7). The external paper level indicator (8) provides a  
visual indication of how much paper is left in the tray.  
Note  
If you have the optional second paper tray (Tray 2) and you are printing  
from the first (upper) tray (Tray 1), you can pull out the second (lower) tray  
to reload it. However, if printing from the second (lower) tray, do not pull  
out the first (upper) tray as this will result in a paper jam.  
Configure the media size and media weight for the respective trays in the operator panel.  
Loading Tray 1 and Optional Tray 2 > 22  
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Loadimg the Multi Purpose Tray  
Note  
Always use the rear exit path (straight through feed) with the Multi Purpose  
Tray.  
1.  
Open the Multi Puropse Tray:  
(a) Pull down the tray (1).  
(b) Flip out the inner support section (2).  
(c) swing out the paper support (3).  
(d) Adjust the paper guides (4) to the width of the print media.  
Load the paper into the Multi Purpose Tray and push the set button.  
2.  
Loadimg the Multi Purpose Tray > 23  
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3.  
Ensure that the paper is loaded below the arrow level to avoid paper jam.  
Note  
Do not exceed the paper capacity of approximately 50 sheets or 10  
envelopes depending on the media weight.  
Media Loading Tips  
• For single-sided printing on headed paper load the paper with the pre-printed side  
up and top edge into the printer.  
• For two-sided (duplex) printing on letterhead paper, load the paper with the pre-  
printed side down and top edge away from the printer.  
• Envelopes should be loaded flap down, face up with the top edge to the left and  
short edge into the printer.  
Note  
Do not select Duplex printing on envelopes.  
• Load Transparencies face up and top edge into the printer.  
4.  
If required, set the media size and orientation in the media menu using the control  
panel, then issue the print command.  
CAUTION!  
Damage to the printer may occur if the incorrect paper setting is  
used when printing on a different media.  
Notes  
You can also set the media type in your printer driver. However, the  
printer driver settings will override the settings on the control panel.  
Remember to reset the printer for normal paper after printing on a  
different media.  
Loadimg the Multi Purpose Tray > 24  
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Paper feed, size and media setting  
The process used to fuse (fix) the printed image to the paper involves a mixture of pressure  
and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in  
transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper.  
Note  
Although media properties can be set in the printer driver for particular jobs,  
when filling a tray with media it is recommended that you manually set the  
printer to match the media as described here.  
Using the control panel on your printer, you can choose  
• which paper to use  
• the paper size  
• the paper weight (thickness)  
• the type of paper  
Note  
If the settings in the printer differ from those selected on your  
computer, the printer will not print and the LCD will display an error  
message.  
The following printer settings are given as a guide only. Some software  
applications require the paper feed, size and media settings to be  
selected from within the application (page setup).  
Although media properties can be set in the printer driver for particular  
jobs, it is recommended that when filling a tray with media you  
manually set the printer menu to match the media as described here.  
PAPER FEED SELECTION  
The paper feed, paper size, paper weight and media type can be set manually on the printer  
using the control panel as follows.  
1.  
Press the up or down arrow button repeatedly until PRINT MENUdisplays, then press  
the Enter button.  
2.  
3.  
Press the up or down arrow button repeatedy until the required paper feed displays.  
Press the Enter button.  
An asterisk (*) appears next to the selected paper feed.  
Paper feed, size and media setting > 25  
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4.  
Press the Cancel, Online or Back button repeatedly to exit the MENU mode.  
Note  
When the AUTO TRAY SWITCHis set to ONand more than one paper tray is  
fitted, paper feed automatically switches to the next available paper tray,  
providing non-stop printing.  
PAPER SIZE  
Set the paper size as follows.  
Note  
When using paper trays, standard paper sizes are recognized  
automatically with CASSETTE SIZE (default setting) selected. Paper size  
need only be set for custom paper sizes.  
When using the Multi Purpose Tray, the paper size has to be selected.  
1.  
2.  
3.  
Press the up or down arrow button until PRINT MENUdisplays, then press the Enter  
buttos  
Press either the up or down button repeatedly until EDIT SIZEdisplays, then press  
the Enter button.  
Press either the up or down button until the required paper size displays, then press  
the Enter button.  
An asterisk (*) appears next to the selected paper size.  
4.  
5.  
Press the Cancel, Online or the Back button repeatedly to exit the MENUmode.  
Select the correct paper settings in the printer driver before printing the file.  
Paper feed, size and media setting > 26  
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MEDIA TYPE AND WEIGHT  
Set media type and weight as follows:  
CAUTION!  
If media type or media weight are not correctly set, print quality  
deteriorates and the fuser roller may be damaged.  
1.  
2.  
3.  
Press the up or down arrow button until MEDIA MENUdisplays, then press the Enter  
button.  
Press the up or down arrow button until MEDIA TYPEor MEDIA WEIGHTfor the  
required tray is displayed, then press the Enter button.  
Press the up or down arrow button until the required paper type or weight is  
displayed, then press the Enter button.  
An asterisk (*) appears next to the selected paper type or weight.  
4.  
5.  
Press the Cancel, Online or the Back button repeatedly to exit the MENUmode.  
Select the correct paper settings in the printer driver before printing the file.  
Paper feed, size and media setting > 27  
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Selecting a Paper Exit Path  
FACE DOWN PRINTING (TOP EXIT PATH)  
For face down printing, make sure the Rear cover is closed (the paper exits from the top  
of the printer).  
• The Output Stacker on the top of the printer stacks printed pages face down.  
• Capacity 150 sheets of 20-lb US Bond (75 /m²).  
• Pages are printed in reading order (page 1 first) will be sorted in reading order (last  
page on top, facing down).  
FACE UP PRINTING (STRAIGHT THRPUGH, REAR EXIT PATH)  
For a straiht-throuh paper path rerquired for heavy paper, envelopes, transparencies, etc.,  
make sure the rear exit is open. With the rear exit open, paper will exit via this path,  
regardless of driver settings.  
Always use this tray in conjunction with the Multi Purpose Tray or for heavyweight stocks  
to reduce the possibility of paper jams.  
• The rear exit stacker stacks printed pages face up.  
• Capacity 150 sheets of 20-lb US Bond (75 /m²).  
• Pages are printed in reverse reading order (lasd page first) will be sorted in reverse  
reading order (first page on top, facing down).  
Selecting a Paper Exit Path > 28  
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Automatic feed sequence  
With no optional feed trays installed, the Autotray function in the Print Menu is set by  
default to ON and the Tray sequence function is set to DOWN. In this way, if a tray runs  
out of paper, automatic feed will take place in the order Tray 1, Tray 2 (if fitted), Multi  
Purpose Tray, provided that these trays are set up for identical media. Also, co  
Automatic feed sequence > 29  
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Interfaces  
Your printer is equipped with a selection of data interfaces:  
1.  
Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE  
1284 compliant) parallel cable.  
2.  
USB – For connection to a PC running Windows 2000 or later or Mac OS X or later.  
This port requires a cable conforming to USB version 2.0 or above.  
The operation of a printer is not assured if a USB compatible device is connected  
concurrently with other USB-compatible machines.  
When connecting multiple printers of the same type, they appear as *****, *****  
(2), ***** (3), etc. These numbers depend on the order of connecting or turning on  
each printer.  
3.  
LAN – For network cable connection.  
Note  
• It is not recommended that you connect serial/USB and parallel cables to  
the printer simultaneously.  
• Interface cables are not supplied with your printer.  
If you are connecting your printer directly to a stand alone computer proceed to the chapter  
entitled “Printer Drivers”.  
If your printer is to be installed as a network printer, please refer to the relevant section in  
the User’s Guide for the network interface card for further details on how to configure the  
network connection before installing the printer drivers.  
Note  
Administrator’s authority is required when installing a network connection.  
Interfaces > 30  
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Printer Drivers  
This chapter describes how to install a printer driver on two types of operating system  
– Windows and Macintosh.  
The printer drivers are all contained on the printer driver CD-ROM (CD1). Please refer  
to the readme file on this CD for the latest information on printer driver installation.  
WINDOWS OPERATING SYSTEMS  
1.  
With Windows running, insert the printer driver CD-ROM (CD1) in your CD-ROM  
drive.  
2.  
If the CD does not run automatically, use Start > Run... and enter E:\setup  
(where E is your CD-ROM drive) in the Open field.  
3.  
4.  
5.  
Click OK.  
Select your printer model.  
Click on Driver Installation > Install Printer Driver and follow the on-screen  
prompts to complete your printer driver installation.  
Note  
Take time to note the facilities available on the CD. For example, the Help  
facility briefly describes each of the Software Utilities.  
6.  
Once the driver has been installed, the operator panel language switching utility  
will run automatically. Choose your preferred operating language. See “Changing the  
INSTALLED OPTIONS  
Certain options may have been installed in your printer. For those that are installed,  
check that they appear enabled on the Menu Map.  
Ensure that your options are set up in the printer driver(s) by making the appropriate  
settings on the Device Options tab (PCL emulation) described in the chapter entitled  
“Operation”.  
MACINTOSH OPERATING SYSTEMS  
Please refer to the readme file on the CD for details on installing the appropriate  
Macintosh drivers.  
INSTALLED OPTIONS  
Ensure that any installed options are enabled in the printer driver.  
CHOOSING A MAC DRIVER  
You can use only the PCL Mac driver.  
Printer Drivers > 31  
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Operation  
This chapter provides a broad outline of how to operate your printer in the PCL  
emulation from either a Windows or a Macintosh environment.  
PRINTER SETTINGS IN WINDOWS  
Note  
The illustrations in this guide relate to Windows XP PCL emulation –  
other operating system windows may appear slightly different but the  
principles are the same.  
The operator panel controlled menus provide access to many options.  
The Windows printer driver also contains settings for many of these items. Where items  
in the printer driver are the same as those in the operator panel, and you print  
documents from Windows, the settings in the Windows printer driver will override those  
settings in the operator panel.  
PRINTING PREFERENCES IN WINDOWS APPLICATIONS  
When you choose to print your document from a Windows application program a Print  
dialog box appears. This dialog usually specifies the name of the printer on which you  
will print your document. Next to the printer name is a Properties button.  
When you click Properties a new window opens which contains a short list of the  
printer settings available in the driver, which you can choose for this document. The  
settings available from within your application are only those which you may want to  
change for specific applications or documents. Settings you change here will usually  
only last for as long as the particular application program is running.  
The tabs available are the Setup Tab, the Job Options Tab and the Image Tab.  
SETUP TAB  
1.  
Paper size should be the same as the page size of your document (unless you  
wish to scale the printout to fit another size), and should also be the same as the  
size of paper you will feed into the printer.  
Operation > 32  
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2.  
You can choose the source of the paper to feed, which may be Tray 1 (the  
standard paper tray), Tray 2 (if you have the optional second paper tray  
installed) or the Multi Purpose Tray. You can also click on the appropriate part of  
the screen graphic to select your preferred tray.  
3.  
4.  
A variety of document finishing options can be selected, such as normal one page  
per sheet, or N-up (where N can be 2 or 4) for printing scaled down pages at  
more than one page per sheet.  
Under 2-sided Printing, you can choose from auto or manual. Under manual  
2-sided Printing you can choose to print on one side of a sheet only or to use  
2-sided printing (duplex printing). Your printer allows you to carry out manual  
duplex printing, meaning you must pass the paper through the printer twice. For  
more information, see “2-Sided (Duplex) Printing” on page 39. The Duplex Help  
button also offers guidelines on how to carry out manual duplex printing.  
5.  
6.  
If you have changed some printing preferences before and saved them as a set,  
you can recall them to avoid having to set them individually each time you need  
them.  
A single on-screen button restores the default settings.  
JOB OPTIONS TAB  
My Printer Printing Preferences  
4
5
6
1
2
3
7
1.  
The output resolution of the printed page can be set as follows.  
• The High Quality setting prints at 1200 x 1200 dpi and is the best option for  
printing vector objects such as graphics and text.  
• The Normal setting prints at 600 x 600 dpi and is suitable for most printing  
jobs.  
• The Draft setting prints at 300 x 300 dpi and is suitable for printing draft  
documents that contain mainly text. You can select Toner Saving to save toner  
for some print jobs.  
2.  
3.  
Page orientation can be set to either portrait (tall) or landscape (wide).  
You can print watermark text behind the main page image. This is useful for  
marking documents as draft, confidential, etc.  
4.  
In Raster (bitmap) mode, processing of the page image is done in the computer  
leaving little processing for the printer to do, although the file size may be large.  
Operation > 33  
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In Vector mode, file sizes may be smaller and so transmission over a network, for  
example, may be faster. These effects are more pronounced for graphics printing  
than for text printing.  
5.  
6.  
7.  
You can select up to 999 copies to print consecutively, although you will need to  
top up the paper tray during such a long print run.  
Your printed pages can be scaled to fit larger or smaller stationery, within a  
range of 25% to 400% of the original size.  
A single on-screen button restores the default settings.  
IMAGE TAB  
1
2
3
4
5
1.  
Dithering produces an intermediate greyscale. Selecting a setting determines the  
degree of detail with which a graphics image will be printed. Select Mesh to use a  
screen of dots for dithering. Select Line Art to use an array of lines for dithering.  
2.  
3.  
4.  
Select dithering texture by setting the size of dots used in the halftone screen.  
Enables/disables printing greyscale effects in black without dithering.  
You can manually adjust lightness (the higher the setting the lighter the print)  
and contrast (the higher the setting the greater the contrast).  
5.  
A single on-screen button restores the default settings.  
SETTING USING THE WINDOWS CONTROL PANEL  
When you open the driver properties window directly from Windows, rather than from  
within an application program, a somewhat more extensive range of settings is  
provided. Changes made here will generally affect all documents you print from  
Windows applications, and will be remembered from one Windows session to the next.  
The main tabs are the General Tab, Advanced Tab and Device Options Tab.  
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GENERAL TAB  
My Printer Properties  
1
2
3
1.  
2.  
This area lists some of the main features of your printer, including optional items.  
This button opens the same windows as described earlier for items which can be  
set from within application programs. Changes you make here, however, will  
become the new default settings for all Windows applications.  
3.  
This button prints a test page to ensure that your printer is working.  
Note  
The above features are provided by the Windows XP operating system  
and will vary with other operating systems.  
ADVANCED TAB  
My Printer Properties  
1
2
3
4
5
6
7
8
9
10  
1.  
2.  
You can specify which times of day your printer will be available.  
Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority  
documents will print first.  
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3.  
Specifies that documents should be spooled (stored in a special print file) before  
being printed. The document is then printed in the background, allowing your  
application program to become available more quickly. Options follow:  
This specifies that printing should not start until the last page has been spooled.  
If your application program needs a lot of time for further computation in the  
middle of printing, causing the print job to pause for more than a short period, the  
printer could prematurely assume that the document has finished. Selecting this  
option would prevent that situation, but printing will be completed a little later, as  
the start is delayed.  
This is the opposite choice to the one above. Printing starts as soon as possible  
after the document begins spooling.  
4.  
5.  
This specifies that the document should not be spooled, but printed directly. Your  
application will not normally be ready for further use until the print job is  
complete. This requires less disk space on your computer, since there is no spool  
file.  
Directs the spooler to check the document setup and match it to the printer setup  
before sending the document to print. If a mismatch is detected, the document is  
held in the print queue and does not print until the printer setup is changed and  
the document restarted from the print queue. Mismatched documents in the  
queue will not prevent correctly matched documents from printing.  
6.  
Specifies that the spooler should favour documents which have completed  
spooling when deciding which document to print next, even if completed  
documents are lower priority than documents which are still spooling. If no  
documents have completed spooling, the spooler will favour larger spooling  
documents over shorter ones. Use this option if you want to maximize printer  
efficiency. When this option is disabled the spooler chooses documents based  
only on their priority settings.  
7.  
8.  
Specifies that the spooler should not delete documents after they are completed.  
This allows documents to be re submitted to the printer from the spooler instead  
of printing again from the application program. If you use this option frequently it  
will require large amounts of disk space on your computer.  
Specifies whether advanced features, such as pages per sheet, are available,  
depending on your printer. For normal printing keep this option enabled. If  
compatibility problems occur you can disable the feature. However, these  
advanced options may then not be available, even though the hardware might  
support them.  
9.  
This button provides access to the same setup windows as when printing from  
applications. Changes made via the Windows Control Panel become the Windows  
default settings.  
10. You can design and specify a separator page that prints between documents.  
This is particularly useful on a shared printer to help each user find their own  
documents in the output stack.  
Note  
The above features are provided by the Windows XP operating system  
and will vary with other operating systems.  
Operation > 36  
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DEVICE OPTIONS TAB  
In this window you can select which optional upgrades are installed on your printer. See  
the chapter entitled “Installing options”.  
PRINTER SETTINGS IN MACINTOSH  
Refer to the readme file on the driver CD and the online help provided in the driver  
software.  
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POWER SAVE MODE  
Power Saving sets how long the printer waits before going into standby mode. In  
standby mode your printer’s energy consumption is reduced. You can specify the length  
of time before a printer enters power saving mode by setting a larger value.  
Note  
The printer’s Power Save mode default setting is Enabled, 1 minute.  
CHANGING THE LENGTH OF TIME BEFORE ENTERING POWER SAVE MODE  
1.  
2.  
3.  
Press the up or down arrow button until System Configuration Menu appears.  
Press the Enter button.  
Press the up or down arrow button until Power Save Time appears. Press the  
Enter button.  
Press the up or down arrow button until the desired setting appears. Press the  
Enter button.  
An asterisk (*) will appear to confirm the selection.  
4.  
Press Online.  
DISABLING POWER SAVE MODE  
1.  
2.  
3.  
Press the up or down arrow button until Maintenance Menu appears. Press the  
Enter button.  
Press the up or down arrow button until Power Save appears. Press the Enter  
button.  
Press the up or down arrow button until Disable appears. Press the Enter  
button.  
An asterisk (*) will appear to confirm the selection.  
4.  
Press Online.  
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2-Sided (Duplex) Printing  
The duplex unit adds the function of two-sided printing, using less paper and making large  
documents easier to handle. It also enables booklet printing, which uses even less paper.  
This printer has the option of Auto Duplex and Manual Duplex printing.  
Note  
The steps in the process relate to Windows XP PCL. Other operating system  
windows may appear slightly different, but the principles are the same.  
AUTO DUPLEX PRINTING  
This option provides automatic two-sided printing only for Letter, A4, Legal 13 and 14 and  
2
Custom paper sizes, using paper stocks from 16 - 28 lb. US Bond (60 - 105 g/m ).  
Note  
For Letter, Legal 13 and 14, Statement, Executive, A4, A5, A6, B5, and  
Custom paper sizes, see Manual Duplex Printing on page 42.  
To carry out Auto Duplex Printing:  
1.  
2.  
Select File -> Print and click the Properties button.  
Select the input tray: Tray1 (or optional Tray2) or Multi Purpose Tray from the  
Source drop down.  
3.  
4.  
In the 2-Sided Printing drop down menu, select either Long Edge (Auto) or  
Short Edge (Auto) according to your printing preferences.  
Click OK.  
Note  
For further information, click the Duplex Help button.  
2-Sided (Duplex) Printing > 39  
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MANUAL DUPLEX PRINTING USING THE PAPER TRAY  
(WINDOWS ONLY)  
Note  
Manual Duplex printing is available only for the Windows PCL Driver.  
You cannot use A6 paper size for printing from Tray 1 or optional Tray 2.  
To carry out 2-sided, or Manual Duplex Printing you must pass paper through the printer  
twice.  
1.  
2.  
3.  
4.  
Ensure that there is enough paper in the Paper Tray to carry out the print job.  
Select File > Print and click the Properties button.  
Select Tray1 from the Source drop down.  
In the 2-Sided Printing drop down menu, select either Long Edge (Manual) or  
Short Edge (Manual) according to your printing preferences. Click OK.  
For further information, click the Duplex Help button.  
5.  
6.  
Then, click OK.  
Every second page (1) of your document is printed first.  
7.  
8.  
When this is complete, a message appears on the display panel prompting you to  
take the paper, flip it and replace it in the Paper Tray.  
Open the Paper Tray (2). Take the printed paper from the Output Stacker (3) and  
place it in the Paper Tray, ensuring that the printed side is facing up and the bottom  
of the page facing into the printer (4).  
2-Sided (Duplex) Printing > 40  
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9.  
Close the Paper Tray and press the Online button. The message window should  
disappear from your screen and the printer finishes printing the remaining pages of  
your document.  
Note  
You must press the Online button to start the printing for the other side. The  
default time is set to one minute, failing which, the data is deleted and not  
printed.  
2-Sided (Duplex) Printing > 41  
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MANUAL DUPLEX PRINTING USING THE MULTI-PURPOSE TRAY  
Note  
You can print. Letter, Legal 13 and 14, Statement, Executive, A4, A5, A6,  
B5, and Custom paper sizes, using paper stocks from 16 to 32 lb. US Bond  
2
(60 - 124 g/m ).  
1.  
2.  
3.  
4.  
5.  
6.  
Position the paper guides on the Multi-Purpose Tray according to the paper size.  
Place up to 50 sheets of paper in the Multi-Purpose Tray.  
Select File -> Print to display the Print dialogg box.  
Click the Properties button.  
Select Multi-Purpose Tray from the Source drop down.  
On the 2-sided printing drop down menu, select either Long Edge (Manual) or  
Short Edge (Manual) according to your printing preferences. Click OK.  
When every second page has printed, take the paper from the output stacker.  
7.  
8.  
Set the stack of paper in the Multi-Purpose Feeder  
with the printed side facing down and the top of the page facing into the printer.  
Ensure that the paper is gripped in place.  
LONG EDGE.  
2-Sided (Duplex) Printing > 42  
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SHORT EDGE.  
9.  
Press the Online button. The remaining page(s) of your document print on the  
blank side of the stack of pages from the Multi-Purpose Feeder.  
2-Sided (Duplex) Printing > 43  
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Overlays and Macros (Windows Only)  
WHAT ARE OVERLAYS AND MACROS?  
If you would like to print on special stationery, such as forms and letterhead, but do not  
want to use pre-printed stationery, you can create your own using these advanced  
features.  
You can create several overlays or macros, and combine them in any way you like to  
produce a variety of forms and other special stationery. Each image can be printed on  
just the first page of a document, on all pages, on alternate pages, or just the pages  
that you specify.  
CREATING PCL OVERLAYS  
Three steps are required to create an overlay:  
1.  
2.  
Create the form data using your own application software and print it to a printer  
(.PRN) file.  
Use the Storage Device Manager utility software supplied on the CD included with  
your printer to create a “project file,import the .PRN file, and download the  
generated filter (.BIN) files to the printer.  
3.  
Use downloaded files to define your overlay ready for use with any future  
document.  
When printing files to disk, do not select any special features, such as two-sided  
printing or multiple copies. These are not appropriate to macros, they apply only  
to your final documents.  
CREATING THE OVERLAY IMAGE  
1.  
Use your preferred application, perhaps a graphics program, to create the  
required image and save it.  
2.  
3.  
Open your application’s Print… dialog.  
1
3
2
Make sure that the selected printer name (1) is that  
of your PCL printer driver.  
4.  
5.  
Select the Print To File (2) option.  
When prompted for a print file name, enter a  
meaningful name with the extension .PRN .  
6.  
Close your application.  
CREATE AND DOWNLOAD MACROS  
1.  
From the Windows Start menu, open Storage Device Manager (SDM) and  
allow SDM to discover the printer.  
2.  
3.  
Choose Projects > New Project.  
Choose Projects > Filter Macro File. The Filter Printer Patterns dialog box  
appears. Make any adjustments in the settings that you need and then click OK.  
Example: If you create a black oval in MS Paint and leave all the color command  
filters checked, the black oval will print as a black rectangle when the overlay is  
used. To maintain the oval shape, turn off (deselect) the “Configure Image Data,”  
“Palette ID” and “Palette Control” filters.  
Overlays and Macros (Windows Only) > 44  
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4.  
5.  
Set the Files of Type drop-down list to PRN Files(*.prn).  
Navigate to the folder where the overlay .PRN files are stored and select one or  
more of these to include in your overlay set.  
You can have more than one macro file in a project. For example, one for top  
pages and another for continuation pages. Use standard Windows techniques  
(Shift or Ctrl keys) to select multiple files simultaneously if you need to.  
6.  
7.  
Click Open to add these files to the current project. (You can also drag and drop  
files from Windows Explorer directly into the project window if you prefer.) When  
a message box appears confirming that a filter file has been created, click OK to  
clear the message.  
The project window will display one .BIN file for each printer file added. Make a  
careful note of the name and ID number for each of the files. You will need them  
later.  
If you wish to edit the names or ID numbers, double-click the file entry and edit  
the details.  
Note that the names are case sensitive.  
8.  
9.  
Choose Projects > Save Project and enter a meaningful name (e.g. “Letter  
Stationery”) so that you can recognize it.  
Choose Projects > Send Project Files to Printer to download the project to the  
printer.  
10. When the message “Command Issued” appears confirming that the download is  
complete, click OK to clear the message.  
TEST PRINTING THE MACRO  
1.  
2.  
Choose Printers > Test Macro.  
In the Test Macro window, enter its ID number and click OK. After a short pause  
the printer will print the macro.  
3.  
4.  
When each macro has been tested, click Exit.  
Click the standard Windows Close (X) button, or choose Projects > Exit to close  
Storage Device Manager.  
DEFINING OVERLAYS  
This is the final step before the new overlays are ready for use.  
1.  
Open the Printers (called “Printers and Faxes” in Windows XP) window via the  
Start menu or the Windows Control Panel.  
2.  
Right-click on the Relevant PostScript printer icon and choose Printing  
Preferences from the pop-up menu.  
3.  
4.  
On the Job Options tab, click the Overlay button.  
In the Overlay window, Click the Define Overlays  
button (1).  
1
Overlays and Macros (Windows Only) > 45  
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5.  
In the Define Overlays window, enter the name (a) and  
ID (b) of the required overlay, and define which  
page(s) (c) of your documents will use this overlay.  
Then click the Add button (3) to add this overlay to the  
list of defined overlays. Repeat for any other related  
overlays. When done, click the Close button (4) to close  
the window.  
3
a
b
c
The example illustrated shows two overlays defined, one  
for a cover page and one for continuation pages.  
4
Remember that names and IDs of overlay files must be entered exactly as they  
appeared in the Storage Device Manager project window. Remember also that  
names are case sensitive.  
If you forgot to note the overlay name or ID when you created them, you can find  
them using Storage Device Manager to view the project file, or the printer’s  
Information Menu to print a file list and identify them from there.  
The new overlays will now appear in the Defined Overlays list in the printer  
properties window.  
6.  
When done, click OK to close the printing preferences window.  
Your new overlays are now ready and available to be used for any future documents  
you wish.  
PRINTING WITH PCL OVERLAYS  
Once you have defined your overlays you are ready to use them for any documents you  
wish. The example illustrated here uses two overlays for business letters. The first  
prints on just the top page, and the second prints on any or all subsequent pages.  
1.  
Prepare your document in the normal way using your own application software.  
Remember, if necessary, to format the document so that it will fit nicely within  
the plain areas on your letterhead overlay.  
2.  
Open your application’s Print… dialog and choose any options you will require,  
ensuring that the target printer is your PCL printer driver in which the overlays  
have been defined.  
3.  
4.  
Click the Properties button to open the Printing Preferences window.  
On the Overlay tab, check the Use active overlays  
1
checkbox (1).  
5.  
In the Defined Overlays list, click on the first  
overlay (2) you wish to use, and click the Add  
button (3) to add it to the Active Overlays list. (If you  
want a reminder of how this overlay looks, click the  
Test Print button.)  
3
2
4
6.  
If you want to use another overlay with this document,  
in this example it is the “Continuation Page” overlay,  
click this overlay (4) in the list of defined overlays, and then click the Add  
button (3) again to add the second overlay to the list of active overlays.  
7.  
8.  
When the list of active overlays contains all the items you want to use, click OK.  
Finally, click the Print button in your application’s Print dialog to begin printing  
your document.  
Overlays and Macros (Windows Only) > 46  
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Consumables and Maintenance  
This section deals with the replacement of the toner cartridge and image drum and  
general maintenance.  
TONER CARTRIDGE LIFE  
How long your toner cartridge lasts depends on the print density; the percentage of the  
page that prints black. A typical letter has 3% to 5% print density; graphics usually  
have higher density. Higher print density means toner is used up faster. At 5% print  
density, a standard toner cartridge will print an average of 3500 pages. Remember, this  
is only an average:actual results may vary.  
The first toner cartridge installed in a new printer has to fill the image drum reservoir  
and saturate the developing roller with toner. The toner cartridge that is supplied with  
this printer normally produces about 1,500 pages after installation.  
WHEN TO REPLACE THE TONER CARTRIDGE  
When the toner is running low, TONER LOW is displayed in the operator panel LCD. After  
Toner Low displays, the printer will print about 100 more pages then display Toner  
Empty and stop printing. Printing will resume after a new toner cartridge has been  
installed.  
REPLACING THE TONER CARTRIDGE  
WARNING  
Never expose a toner cartridge to an open flame. It can cause  
an explosion and you can be burned.  
Be sure to switch off and unplug the machine before  
accessing the interior of the machine for cleaning,  
maintenance or fault clearance. Access to a live machine’s  
interior can cause electric shock.  
It is recommended that you clean the LED array at the same time as you change the  
toner cartridge.  
The toner used in this printer is a very fine dry powder contained in the toner cartridge.  
Have a sheet of paper handy so that you have somewhere to place the used cartridge  
while you install the new one.  
Dispose of the old cartridge responsibly, inside the pack that the new one came in.  
Follow any regulations, recommendations, etc., which may be in force concerning waste  
recycling.  
If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool,  
damp cloth to remove any residue. Do not use hot water, and never use solvents of any  
kind. They will make stains permanent.  
WARNING!  
If you inhale any toner or get it in your eyes, drink a little water  
or bathe your eyes liberally in cold water. Seek medical attention  
immediately.  
Consumables and Maintenance > 47  
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1.  
2.  
Switch off the printer and allow the fuser to cool for about 10 minutes before  
opening the top cover.  
WARNING!  
If the printer has been powered on, the fuser may be hot. This  
area is clearly labelled. Do not touch.  
Press the top cover release button and open the printer’s top cover fully.  
3.  
Pull the colored lever (1) on the right side of the toner cartridge towards the front  
of the printer to close the cartridge then remove the used toner cartridge (2).  
2
1
4.  
5.  
Clean the top of the ID unit with a clean, lint-free cloth.  
Put the cartridge down gently onto a piece of paper to prevent toner from  
marking your furniture.  
6.  
Remove the new cartridge from its box but leave its wrapping material in place  
for the moment.  
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7.  
Gently shake the cartridge (3) from end to end several times to loosen and  
distribute the toner evenly inside the cartridge.  
3
4
8.  
9.  
Remove the wrapping material and peel off the adhesive tape from the underside  
of the cartridge (4).  
Holding the cartridge by its top center with the colored lever to the right (5),  
lower it into the printer over the image drum unit from which the old cartridge  
was removed.  
10. Insert the left end of the cartridge into the image drum unit first. Align it under  
the tabs (6), and push it against the shiny pins in the drum unit. Then lower the  
right end of the cartridge down into the image drum unit (7).  
5
7
6
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11. Pressing gently down on the cartridge to ensure that it is firmly seated, push the  
colored lever towards the rear of the printer (8). Push the lever all the way  
forward until the pointers on the drum and the toner are aligned (8a). This will  
lock the cartridge into place and release toner into the image drum unit.  
8
8a  
12. Gently wipe the LED array surface (9) with a soft tissue.  
9
13. Close the top cover and press it down to latch it closed.  
Consumables and Maintenance > 50  
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IMAGE DRUM LIFE  
The life of an image drum depends on a number of factors, including temperature and  
humidity, the type of paper used, and the number of pages per job.  
The image drum should last approximately 25,000 pages continuous printing. This  
number is approximate because different numbers of pages are printed each time and  
the environmental conditions and the paper type used may vary.  
WHEN TO REPLACE THE IMAGE DRUM  
When the drum reaches 90% of its life, a CHANGE DRUM message is displayed in the  
operator panel LCD. Change the image drum when the print becomes faint or begins to  
deteriorate.  
REPLACING THE IMAGE DRUM.  
WARNING  
Never expose the image drum to an open flame. It can cause  
an explosion and you can be burned.  
Be sure to switch off and unplug the machine before  
accessing the interior of a machine for cleaning, maintenance  
or fault clearance. Access to a live machine’s interior can  
cause electric shock.  
Note  
It is recommended that you change the toner cartridge and clean the LED  
array at the same time as you change the image drum.  
1.  
Press the cover release and open the printer’s top cover fully.  
WARNING!  
If the printer has been powered on, the fuser may be hot. This  
area is clearly labelled. Do not touch.  
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2.  
Holding it by its top centre, lift the used image drum and toner cartridge, out of  
the printer.  
3.  
Put the assembly down gently onto a piece of paper to prevent toner from  
marking your furniture and to avoid damaging the green drum surface.  
CAUTION!  
The green image drum surface at the base of the ID unit is very  
delicate and light sensitive. Do not touch it and do not expose it  
to normal room light for more than 5 minutes. If the drum unit  
needs to be out of the printer for longer than this, please wrap  
the cartridge inside a black plastic bag to keep it away from  
light. Never expose the drum to direct sunlight or very bright  
room lighting.  
4.  
5.  
With the colored toner release lever to the right, pull the lever towards you. This  
will release the bond between the toner cartridge and the image drum unit.  
Lift the right-hand end of the toner cartridge and then draw the cartridge to the  
right to release the left-hand end, and withdraw the toner cartridge out of the  
image drum cartridge. Place the cartridge on a piece of paper to avoid marking  
your furniture.  
6.  
Take the new image drum cartridge out of its packaging and place it on the piece  
of paper where the old cartridge was placed. Keep it the same way round as the  
old unit. Pack the old cartridge inside the packaging material for disposal.  
Note  
Follow instructions that come with the new image drum for additional  
information such as the removal of packaging material etc.  
7.  
8.  
Place the toner cartridge onto the new image drum cartridge. Push the left end in  
first, and then lower the right end in.  
Push the colored release lever away from you to lock the toner cartridge onto the  
new image drum unit and release toner into it.  
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9.  
Holding the complete assembly by its top center, lower it into place in the printer  
locating the pegs (1 & 2) at each end into their slots in the sides of the printer  
cavity (3).  
2
1
3
10. Gently wipe the LED array surface with a soft tissue.  
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11. Close the top cover and press it down to latch it closed.  
GENERATING A CLEANING PAGE  
If the printed page shows signs of fading, streaking or erratic marks, the problem may  
be cleared by generating a drum cleaning page as follows.  
1.  
Pull down the Multi Purpose Tray (1), fold out the paper support (2), and adjust  
the paper guides to the width of the paper (3).  
Consumables and Maintenance > 54  
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2.  
Insert a sheet of Letter/A4 plain paper between the paper guides and push the  
colored set button to engage the tray.  
3.  
Press the Up or down arrow button repeatedly until MAINTENANCE MENUdisplays,  
then press the Enter button.  
4.  
5.  
6.  
Press the Up or down arrow button until CLEANING PRINTis displayed.  
Press the Enter button.  
The printer grips the paper and prints a cleaning page. The printer should now be  
ON LINE.  
7.  
If subsequent printing appears faded or uneven, try replacing the toner  
cartridge.  
Consumables and Maintenance > 55  
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CLEANING THE LED ARRAY  
Clean the LED array whenever a new toner cartridge is installed or if there are faded  
vertical areas or light printing down a page.  
1.  
Press the cover release and open the printer’s top cover fully.  
WARNING!  
If the printer has been powered on, the fuser may be hot. This  
area is clearly labelled. Do not touch.  
2.  
Wipe the LED array gently with a soft tissue.  
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3.  
Close the top cover and press it down to latch it closed.  
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Troubleshooting  
STATUS AND ERROR MESSAGES  
The LCD on the printer operator panel provides the self-explanatory status and error  
messages in your chosen language. Error messages are accompanied by the Ready  
indicator going out.  
PAPER JAMS  
Provided that you follow the recommendations in this guide on use of print media, and  
you keep the media in good condition prior to use, your printer should give years of  
reliable service. However, paper jams occasionally do occur, and this section explains  
how to clear them quickly and simply.  
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper  
path through the printer. When a jam occurs, the printer immediately stops, and the  
operator panel informs you of the event. If printing multiple pages (or copies), do not  
assume that having cleared an obvious sheet that others will not also be stopped  
somewhere along the path. These must also be removed in order to clear the jam fully  
and restore normal operation.  
The printer may experience a paper jam in one of three areas.  
3
2
1
1.  
INPUT JAM - paper has failed to leave the selected feed tray and enter the  
internal paper path of the printer. A typical message indicates a paper jam and  
identifies the tray to check.  
2.  
3.  
FEED JAM - paper has entered the printer but failed to reach the exit. A typical  
message indicates a paper jam and advises you to open the top cover for access.  
EXIT JAM - paper has reached the exit but has failed to exit completely from the  
printer. A typical message indicates an exit jam and advises you to open the top  
cover for access.  
Troubleshooting > 58  
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INPUT JAM  
1.  
Remove the paper tray from the printer (1).  
2
1
2.  
3.  
4.  
Remove any crumpled or folded paper.  
Remove any paper from the underside of the printer (2).  
Replace the paper tray.  
After successful removal of any damaged or misfed paper, the printer should continue  
printing.  
FEED JAM OR EXIT JAM  
1.  
Remove the tray and clear any misfed sheets as given above.  
2
1
Troubleshooting > 59  
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2.  
Press the cover release and open the printer’s top cover.  
WARNING!  
If the printer has been powered on, the fuser area will be hot.  
This area is clearly marked. Do not touch it.  
CAUTION!  
Never expose the image drum unit to light for more than 5  
minutes. Never expose the image drum unit to direct sunlight.  
Always hold the image drum unit by the ends or from the top.  
Never touch the surface of the green drum inside the image  
drum unit.  
3.  
Carefully lift out the image drum, complete with the toner cartridge. Place the  
drum on a piece of paper and cover it with a piece of paper to protect it from  
light. Be careful not to touch or scratch the green drum surface.  
Troubleshooting > 60  
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4.  
Remove any jammed sheets from the paper path.  
5.  
Re-install the image drum complete with toner cartridge, ensuring that the pegs  
(1 & 2) correctly locate into the slots on each side of the printer (3).  
2
1
3
6.  
Lower the top cover but do not press down to latch it closed yet. This will protect  
the drum from excessive exposure to room lighting, while you check the  
remaining area for jammed sheets.  
Troubleshooting > 61  
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7.  
Open the rear cover and check for paper in the rear path. Pull out any paper  
found in this area.  
• If the paper is low down in this area and difficult to remove, it is probably still  
gripped by the fuser. In this case, raise the top cover, reach around and press  
down on the fuser pressure release lever.  
• If you are not using the rear cover, close it once the paper is removed from  
this area.  
8.  
Remove the Duplex unit (1) and check for any paper in this area. Remove any  
paper and replace the duplex unit.  
1
2
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• If the paper is difficult to remove, push the duplexer cover in the direction of  
the arrow on the top, then raise the cover and remove the paper.  
9.  
Open the Multi Purpose Tray (1) and remove any paper that you find (2).  
2
1
10. Close the tray.  
11. Close the top cover and press down to latch it closed.  
12. The printer will warm up and commence printing when ready. The page lost  
through the jam will normally be reprinted.  
Note  
If the edge of the jammed paper protrudes (or can be seen) from the exit,  
reinstall the image drum, close the top cover and switch the printer on.  
Remove the jammed paper from the exit when the exit roller begins  
rotating after a few seconds after switching on. However, if the jammed  
paper cannot be removed, contact a service representative.  
Troubleshooting > 63  
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PRINT QUALITY PROBLEMS  
Before consulting a service representative regarding a print quality problem, check the  
table below to see if there is a solution, or something you might have overlooked.  
SYMPTOM  
PROBLEM  
SOLUTION  
Blank sheets  
printed.  
Image drum cartridge not  
properly installed.  
Reinstall image drum cartridge.  
Empty or missing toner  
cartridge.  
Install new toner cartridge.  
Install new toner cartridge.  
Entire page prints  
faintly.  
Empty toner cartridge. Pages  
get fainter when toner is used  
up.  
LED array is dirty.  
Clean LED array.  
Page has grey  
background.  
Static electricity, generally  
from dry environments,  
causes toner to stick to  
background.  
Change paper to a smoother laser  
bond or use a humidifier.  
Page prints all  
black.  
Hardware problem.  
Contact service.  
Page has  
repetitive marks.  
Damaged image drum  
cartridge causes repetitive  
marks every 1.6 inches (4.06  
cm) due to surface nicks and  
scratches.  
Generate a cleaning page, repetitive  
marks may be temporary.  
Oblong area of  
faint print  
appears on each  
page.  
Drop out caused by using  
paper exposed to high  
humidity.  
Change paper stocks, check paper  
storage environment or use a  
dehumidifier; check toner level.  
Vertical white  
streaking or faint  
areas on page.  
Toner is low and does not  
distribute properly, or the  
drum is worn out.  
Replace toner cartridge. Check drum  
and replace the drum, if necessary.  
Contact service.  
LED array is dirty.  
Hardware problem.  
Clean LED array.  
Contact service.  
Vertical black  
lines.  
Fuzzy print.  
LED array is dirty.  
Clean LED array.  
Distorted print.  
Paper path, lamp assembly,  
or fusing unit problem.  
Generate cleaning page.  
Contact service.  
Faded print.  
Toner cartridge is not  
correctly installed.  
Install toner cartridge correctly.  
Toner low.  
Replace toner cartridge.  
Smeared or  
blotched print.  
Dirty rollers; toner dropped  
inside printer or image drum  
problem.  
Replace image drum and toner.  
Contact service.  
Printed page is  
light/blurred.  
Is toner low?  
Replace toner cartridge.  
Use recommended paper.  
Is paper meant for laser  
printers?  
LED array is dirty.  
Clean LED array.  
Troubleshooting > 64  
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SYMPTOM  
PROBLEM  
SOLUTION  
Bold characters  
and dark lines are  
smeared.  
Toner is low.  
Install new toner cartridge.  
Print is darker  
than usual.  
Darkness setting is too high.  
Change darkness setting.  
Pages curl  
excessively.  
Printing on wrong side of  
paper.  
Turn paper over in tray. (Note arrow  
on paper package). Install paper  
print side down in tray.  
Moisture in paper. Improper  
storage.  
Avoid storing paper in areas of  
excessive temperature and humidity.  
Store paper in protective wrapping.  
High humidity.  
Recommended operating humidity:  
20-80%.  
PAPER FEED PROBLEMS  
SYMPTOM  
PROBLEM  
SOLUTION  
Paper Jams occur  
The printer is tilted.  
Place the paper on a  
frequently. Multiple  
sheets of paper are fed at  
the same time.  
stable and flat surface.  
Paper is too thick or too  
thin. Paper is moist,  
folded, creased or  
warped.  
Use paper suitable for the  
printer. Avoid storing  
paper in areas of  
excessive temperature  
and humidity. Store  
paper in protective  
wrapping  
Paper is not aligned.  
Align the paper edges to  
the paper guides.  
Only one sheet of paper is  
loaded in the Paper tray  
or Multi Purpose tray.  
Load several sheets of  
paper.  
Sheets of paper is added  
to the existing paper  
stock in the Paper tray or  
Multi Purpose tray.  
Remove existing sheets  
of paper from the tray  
and add the new sheets  
to them, ensuring  
alignment and then load  
the tray.  
Postcards, envelopes,  
label sheets or  
transparencies are loaded  
in the Paper tray.  
You cannot print using  
the Paper tray. Load  
postcards, envelopes,  
label sheets or  
transparencies in the  
Multi Purpose tray.  
Check and load in the  
correct orientation.  
Postcards or envelopes  
are placed in the wrong  
orientation.  
Troubleshooting > 65  
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SYMPTOM  
PROBLEM  
SOLUTION  
Paper is not fed into the  
printer.  
Improper setting is  
selected for Paper  
Source in the printer  
driver.  
Select the correct paper  
source from the Source  
drop down menu.  
The printer menu setting  
is incorrect.  
Set the size of the paper  
in the Setup Menu of the  
printer.  
Printing does not resume  
after removing jammed  
paper.  
Printing does not resume  
only by removing paper  
jam.  
Open and close the top  
cover.  
Troubleshooting > 66  
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SOFTWARE PROBLEMS  
Your software (operating environment, applications and printer drivers) controls the  
printing process. Make sure you have selected the right driver for use with your printer.  
See your software documentation for more information.  
SYMPTOM  
PROBLEM  
SOLUTION  
Printing is  
garbled.  
Incorrect driver is installed.  
Install an appropriate driver.  
Printer’s output is  
below rated  
speed.  
Much of the printing delays  
will be caused by your  
application. Sometimes  
purely text documents will  
print slowly depending on  
the selected fonts and how  
they are transferred to the  
printer.  
For maximum speed, use text in  
your document and use a printer  
resident font.  
Size of top margin  
increases with  
each page  
Creeping text. Number of  
lines per page in software is  
not equal to number of lines  
per page of printer.  
Many software packages assume 66  
lines per page, but your printer’s  
default is 64. Adjust software  
accordingly, or set LINES Per PAGE  
in the soft control panel to equal  
lines per page in your software.  
printed.  
HARDWARE PROBLEMS  
SYMPTOM  
PROBLEM  
SOLUTION  
Graphic image  
prints partly on  
one page, partly  
on the next.  
Insufficient printer memory  
for this image at this  
resolution.  
Change the resolution, reduce the  
image size, or install more memory  
in your printer.  
When you try to  
print nothing  
happens, but  
printer indicates it  
is ready to  
Configuration error.  
Check cable connection. If more than  
one printer is available, make sure  
your printer has been selected.  
receive data.  
Garbage prints.  
Incorrect cable configuration.  
Also, see Software Problems.  
Check cable configuration,  
continuity, and length.  
Printer freezes or  
displays error  
message when  
computer is  
Booting the computer while  
the printer is on can cause a  
communications error.  
Turn printer off before rebooting  
computer.  
rebooted.  
Odors.  
Gases are given off by forms  
or adhesives passing through  
the hot fusing unit.  
Make sure the forms you use can  
withstand heating, and provide  
adequate ventilation.  
Printer is on but  
must warm up  
before a job is  
printed.  
Power Save mode is set on to  
conserve energy. The fuser  
must heat up before you can  
begin printing the next job.  
To eliminate warm up delay, change  
Power Save setting.  
Troubleshooting > 67  
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Options  
The following options are available to extend the performance of your printer:  
• 128 and 256MB RAM DIMM: to extend the main memory of your printer and speed  
up the processing of large files  
• Second paper tray: to increase your printer’s paper handling capacity by 530 sheets  
(75g/m²)  
OPTIONS ORDER NUMBERS  
128 MB RAM DIMM  
256 MB RAM DIMM  
SECOND PAPER TRAY (TAN)  
44029501  
44029508  
43990701  
INSTALLATION PROCEDURE  
To install any of the above options, follow the detailed installation sheet that  
accompanies the option.  
Options > 68  
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Specifications  
ITEM  
SPECIFICATION  
Dimensions,  
W x D x H  
14.5 x 15.5 x 10,5 inches (369 x 395 x 268 mm)  
Weight  
22.7 lb (10.3 kg) approximately (without second tray)  
Electro-photographic printing using LEDs as light source  
Monochrome  
Printing method  
Print color  
Print speed  
Letter: 30 pages per minute maximum  
A4: 28 pages per minute maximum  
Resolution  
2400 x 600 dots per inch  
Operating  
platform  
Windows  
2000/XP/XP server 2003 x 64 bit edition/Vista/Vista x 64 bit  
edition  
Mac  
OS X PowerPC (10.2.8 - 10.5) / OS X Intel (10.4.4 - 10.5)  
Emulations  
Interfaces  
PCL5e, PCLXL, Epson FX, IBM ProPrinter  
Parallel port in compliance with IEEE 1284-1994 standard  
USB 2.0 High speed  
Ethernet: 100BASE-TX/10Base-T  
Processor  
297 MHz PowerPC  
Memory  
64MB expandible to 320MB  
200,000 pages or 5 years  
Printer/Fuser life  
Toner life  
Starter: 1,500 pages  
Replacement: (ISO/IEC19752)  
up to 3,500 / 7,000 pages / 10,000 pages, depeneding on toner  
cartridge installed  
Image drum life  
Simplex printing  
25,000 pages (continuous)  
20,000 pages (3 pages per job)  
12,000 pages (1 page per job)  
Duplex printing  
15,000 pages (continuous)  
13,000 pages (3 pages per job)  
10,000 pages (1 page per job)  
Paper sizes  
Paper feed  
Letter, Legal 13, Legal 14, Executive, A4, A5, A6, B5, Custom,  
C5, C6, Com-9,Com-10, DL, Monarch, Statement  
Automatic feeding via paper trays (including optional second  
tray and Multi Purpose Tray)  
Paper feed  
Tray 1: 530 sheets  
capacity  
at 20-lb. US  
Bond (75 g/m²)  
Optional Tray 2: 530 sheets  
Multi Purpose Tray: 50 sheets  
Paper output  
Face up, using rear (straight through) exit path  
Face down, using top exit path  
Specifications > 69  
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ITEM  
SPECIFICATION  
Power  
consumption at  
72°F (22°C)  
Typical: 450W  
Idle: 70W  
Power save mode: 7W  
Paper output  
capacity at  
Face down (top exit): 150 sheets  
20-lb. US Bond  
(75 g/m²)  
Monthly duty  
cycle  
70,000 pages  
Consumables  
Power cable  
Noise level  
Toner cartridge, Image drum  
Approximately 6 ft. (1.8 m) max. length  
Operation: 53 dB(A)  
Standby mode: 30dB(A)  
Power saving mode: Background level  
Environmental  
conditions  
Operation: 50 to 90°F (10 - 32°C), 20% - 80% RH,  
Storage: 50 to 109°F (10-43°C), 10% - 90% RH  
When the printer is stored, it should be in its original  
packaging, with no moisture formation.  
Specifications > 70  
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Paper and tray information  
Simplex Printing  
Feed  
Tray  
Exit Path  
Paper type  
Size  
Weight  
T1  
T2  
MPT  
Top  
Rea  
r
Plain paper  
Letter, A4  
L, ML, M, MH  
0
0
0
0
0
0
0
0
0
0
A5, B5,  
L, ML, M, MH, H  
Executive  
Legal (13)  
Legal (14)  
H
0
0
0
0
0
Statement  
A6  
L, ML, M, MH, H  
L, ML, M, MH, H  
L, ML, M, MH  
0
X
X
X
0
0
0
0
0
0
0
0
0
Custom  
U
U
U
U
W: 90 – 216  
L: 148 – 356  
H
0
0
0
Postcards  
Envelopes  
-
-
X
X
X
X
0
0
0
0
X
X
Com-9  
Com-10  
DL, C5, C6  
Monarch  
Custom  
W: 90 - 216  
L: 148 - 356  
Labels  
Letter, A4  
Letter, A4  
-
-
X
X
X
X
0
0
0
0
X
X
Transparencies  
SYMBOL/TERM  
MEANING  
MPT  
W, L  
L
Multi Purpose Tray  
Width, Length in mm  
2
Light paper weight: 64g/m  
2
ML  
M
Medium Light paper weight: 64 - 74g/m  
2
Medium paper weight: 75 - 87g/m  
2
MH  
H
Medium Heavy paper weight: 88 - 104g/m  
2
Heavy paper weight: 105 - 120g/m  
0
X
Can be used  
Cannot be used  
Can be used depending on the size.  
U
Paper and tray information > 71  
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Duplex Printing  
Auto  
Manual  
Paper  
type  
Size  
Weight  
Tray  
1
Tray  
2
MPT  
0
Tray  
1
Tray  
2
MPT  
0
Plain  
paper  
Letter, A4  
L, ML, M,  
MH  
0
0
0
0
Legal (13)  
Legal (14)  
H
X
X
X
0
0
0
A5, B5,  
Executive  
L, ML, M,  
MH, H  
X
X
X
X
X
X
X
X
X
0
0
X
0
X
X
0
0
0
0
0
Statement  
L, ML, M,  
MH, H  
A6  
L, ML, M,  
MH, H  
Custom  
L, ML, M,  
MH  
U
U
U
U
U
U
U
W: 90 - 216  
L: 148 - 356  
H
X
X
X
Postcards  
Envelopes  
-
-
X
X
X
X
X
X
X
X
X
X
X
X
Com-9  
Com-10  
DL, C5, C6  
Monarch  
Custom  
W: 90 – 216  
L: 148 – 356  
Labels  
Letter, A4  
Letter, A4  
-
-
X
X
X
X
X
X
X
X
X
X
X
X
Transpa-  
rencies  
SYMBOL/TERM  
MEANING  
Multi Purpose Tray  
MPT  
W, L  
L
Width, Length in mm  
2
Light paper weight: 64g/m  
2
ML  
M
Medium Light paper weight: 64 - 74g/m  
2
Medium paper weight: 75 - 87g/m  
2
MH  
H
Medium Heavy paper weight: 88 - 104g/m  
2
Heavy paper weight: 105 - 120g/m  
0
X
Can be used  
Cannot be used  
Can be used depending on the size.  
U
Paper and tray information > 72  
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NOTES  
1.  
Tray 1 can accommodate paper with width of 100 to 216mm and length of 210 to  
316mm.  
2.  
Tray 2 (optional) can accommodate paper with width of 148 to 216mm and  
length of 210 to 316mm.  
3.  
4.  
When printing using Auto Duplex, paper will not be ejected face up.  
The printing speed is reduced when you set the paper size of A5, A6, Postcards,  
Envelopes as Heavy.  
5.  
Label mode must be selected in the printer driver, if you want to print on heavy  
2
media which exceeds 120g/m .  
Paper and tray information > 73  
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Service and Support  
Available 24 hours a day, 7 days a week  
• Call 1-800-654-3282  
Service and Support > 74  
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