Nortel Networks IP Phone MCC 3100 User Manual

Nortel Mobile Communication Client 3100 for  
Windows Mobile Quick Reference  
Getting started with the MCC 3100 for Windows Mobile  
The Nortel Mobile Communication Client 3100 (MCC 3100) for Windows Mobile provides enterprise collaboration  
functionality to a supported device using a data (Internet) connection over the cellular network. MCC 3100 for Windows  
Mobile allows real-time communication with the Nortel Mobile Communication Gateway 3100 (MCG 3100) and a  
communication server. The term Communication Server means all communication servers that MC 3100 supports (see  
the MC 3100 Product Bulletin). For more information on the MCC 3100 for Windows Mobile, see Nortel Mobile  
Communication Client 3100 for Windows Mobile User Guide (NN42030-107).  
Important Notice:  
Users are advised to select and use headsets that are designed to reduce excessive sound pressure levels or acoustic shocks.  
Users should check that their headsets meet their respective National or International Acoustic and Safety requirements.  
Starting the MCC 3100  
On your Windows Mobile device, select Start, Programs, Nortel MCC 3100.  
The MCC 3100 Main pane appears and you can use the application.  
Placing or receiving a call  
Exiting or hiding the MCC 3100  
How the system handles calls depends on the  
configuration of your MCC 3100 for Windows Mobile.  
Exiting the MCC 3100 application:  
1. Select Menu, Exit from any pane.  
In Direct Outbound mode, initiate calls directly from  
your mobile device to other parties through the  
enterprise telephony system.  
In Call-me-First mode, your calls are completed in  
two steps. First, the enterprise telephony system  
calls you. After you answer, the system calls the  
other party.  
Hiding the MCC 3100 application:  
To hide the MCC 3100 application, select the Minimize  
icon from any pane menu. (The minimize icon is an “X”.)  
When you access the MCC 3100 application again, you  
return to the last pane you used.  
Use both call modes to configure a service number in  
your MCC 3100 for Windows Mobile system settings.  
However, if you do not configure a service number, you  
can only use the Call-me-First mode.  
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Nortel Mobile Communication Client 3100 for  
Windows Mobile Quick Reference  
Instant conference calls  
Instant messages  
Initiating an Instant Conference  
Sending an instant message to a buddy  
1. Navigate to the Buddy List.  
1. Navigate to the Buddy List, History or Search panes.  
2. On the Buddy List pane, select a group.  
2. Highlight a buddy, log entry, or search entry.  
3. Select Menu, Instant Conference Include/Exclude 3. Select Menu, IM.  
and select the people for the conference.  
4. On the IM Sessions pane, do one of the following:  
4. Highlight the group folder and select Menu, Instant  
Type your message in Send IM Messages field.  
Select Menu, Canned Messages, <message>.  
Conference.  
The system places the call.  
5. Accept the incoming call, and then follow the  
prompts. Then do the following:  
5. Select Menu, Send.  
Voice mail  
Accessing voice mail:  
a) Record the conference greeting, and then press #  
on your phone.  
b) Press 1 to review the greeting, press 2 to re-record  
the greeting, or press any other key to accept the  
greeting and start the conference.  
1. Go to the Voice Mail pane.  
2. Select Call Voice Mail.  
The MCG 3100 calls the users you selected. They  
are prompted to Join Now, Join Later, or Decline.  
The Mobile Communication Gateway 3100  
(MCG 3100) connects to the voice mail server, then  
initiates a direct call from your device to the voice  
mail server.  
Instant Conference commands  
Use these commands to manage an instant conference:  
** help  
3. When you are prompted, enter your voice mail  
mailbox number and password using the Windows  
Mobile phone application.  
*1 ends the conference  
*3 dial another buddy, dial the other party’s number, then  
press #  
*5 mutes or unmutes the conference  
*6 mutes or unmutes your own voice  
*7 locks or unlocks the conference  
*8 hear a list of participants  
*9 stops the help  
Copyright © 2008–2009 Nortel Networks. All Rights Reserved  
While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES  
THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products  
described in this document are subject to change without notice.  
Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks.  
All other trademarks are the property of their respective owners.  
To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback.  
Nortel MC 3100 Release 3.1  
Nortel Mobile Communication Client 3100 for Windows Mobile Quick Reference  
Standard 03.02  
Publication: NN42030-108  
November 2009  
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