NMS300 Network Management
System Application
Quick Start Guide
October 2013
202-11288-02
350 East Plumeria Drive
San Jose, CA 95134
USA
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Contents
Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Log In to the Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Discovery Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Add Device Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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NMS300 Network Management System Application
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1.
Install the NMS300 Application
1
Install the application and prepare your
network
The NETGEAR Network Management System 300 (NMS300) is a centralized and
comprehensive management application that enables you to discover, monitor, configure, and
report on enterprise-class networks with NETGEAR and third-party network devices.
This Quick Start Guide is intended for network administrators and describes how to install the
software and get up and running quickly. For a complete description of the features and
capabilities of the NMS300, see the NMS300 Network Management System Application User
This chapter covers the following topics:
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Note: In this guide, the NMS300 application is referred to as the application.
The server on which the application is installed is referred to as the
NMS300 server.
For more information about the topics covered in this manual, visit the
For more information about this NMS300 release, see the NMS300
Firmware updates with new features and bug fixes are made
products can regularly check the site and download new firmware, or
you can check for and download new firmware manually. If the
features or behavior of your product does not match what is
described in this guide, you might need to update your firmware.
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NMS300 Network Management System Application
Computer Requirements
For this release of the application, the computer that functions as the NMS300 server must
meet the following requirements:
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2.8 GHz dual-core CPU
4 G RAM (32-bit OS) or 8 G RAM (64-bit OS)
20 G storage
Static IP address
This release of the application supports the following operating systems:
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Windows Server 2003 (Standard, Enterprise, and Web), 32-bit and 64-bit
Windows Server 2008 (Enterprise) 32-bit and 64-bit
Microsoft Windows XP (Professional), 32-bit and 64-bit with SP3 or later
Microsoft Windows 7 (Professional, Enterprise, and Ultimate), 32-bit and 64-bit
This release of the application supports the following browsers:
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Internet Explorer 9 or a later version
Firefox 20.0.1 or a later version
Chrome 26.0.1410.64 m or a later version
Compatible Devices
This release of the application supports the following features:
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Support for NETGEAR managed and smart switches
Support for NETGEAR wireless devices
Support for the NETGEAR FVS318G wired firewall
Support for discovery and node status monitoring of third-party devices
Support for NETGEAR storage devices and additional NETGEAR security devices will be
available in a future release.
NETGEAR Managed Switches
This release supports the following NETGEAR managed switches:
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FSM726-300
GSM5212P
GSM7212F
GSM7212P
GSM7224-200
Install the NMS300 Application
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NMS300 Network Management System Application
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GSM7224P
GSM7228PS
GSM7248-200
GSM7252PS
GSM7328FS
GSM7328S-200
GSM7352S-200
JGSM7224
M4100-12G-POE+
M4100-12GF
M4100-24G-POE+
M4100-26-POE+
M4100-26G
M4100-26G-POE
M4100-50-POE
M4100-50G
M4100-50G-POE+
M4100-D10-POE
M4100-D12G
M4100-D12G-POE+
M5300-28G
M5300-28G-POE+
M5300-28G3
M5300-28GF
M5300-52G
M5300-52G-POE+
M5300-52G3
M7100 (XSM7224)
XSM7224S
NETGEAR Smart Switches
This release supports the following NETGEAR smart switches:
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FS728TP-200
FS752TP
GS108T-200
GS110TP
Install the NMS300 Application
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NMS300 Network Management System Application
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GS510TP
GS716T-200
GS724T-300
GS724TP
GS724TPS
GS724TS
GS728TP
GS728TPP
GS728TPS
GS728TS
GS728TXS
GS748T-400
GS748TP
GS748TPS
GS748TS
GS752TP
GS752TPS
GS752TS
GS752TXS
XS712T
NETGEAR Firewalls
This release supports the NETGEAR FVS318G wired firewall.
NETGEAR Wireless Access Points
This release supports the following NETGEAR wireless access points:
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WG103
WNAP210
WNAP320
WNDAP350
WNDAP360
WNDAP620
WNDAP660
Install the NMS300 Application
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NMS300 Network Management System Application
NETGEAR Wireless Management Systems and Controllers
This release supports the following NETGEAR wireless management systems and wireless
controllers:
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WMS5316
WC7520
WC9500
Download, Install, and Run the Application
The application must reside on a server at a static IP address on the local area network.
To download, install, and run the application:
your Windows computer operating system.
3. Make sure that the Windows computer on which you intend to install the application has a
static IP address assigned to it.
The application binds itself to the static IP address of the host computer, which is the
NMS300 server.
4. Unzip the file you downloaded to obtain the executable installer file.
5. Launch the installer wizard by double-clicking the executable file.
6. Follow the installer wizard prompts.
The installer wizard guides you through the default settings and allows you to customize
them.
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If another application is already using port number 8080 on the Windows computer,
modify this default setting to a different port number.
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•
Other settings can be customized as well.
If you have multiple network interface cards (NICs) on your Windows computer, select
the appropriate NIC in the NIC selection screen of the wizard.
Once the installer finishes executing, you are prompted to reboot the computer.
7. Reboot your computer.
NETGEAR recommends that you reboot your computer.
After the reboot, for Windows 7 and Windows XP operating systems, the application is
already running as a service.
Install the NMS300 Application
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NMS300 Network Management System Application
8. For Windows 2008 and Windows 2003 operating systems, use either of the following
methods to start the application manually.
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Select NMS300 > Service > Start Server.
Navigate to the directory that you selected for the application installation and under
that directory, navigate to the NMS300\StartService.bat folder.
You do not need to enter a license key for the application.
Prepare the Network Devices for Discovery
To manage the devices on your network, you must prepare them for the application. By
default, the application lets you manage up to 200 devices. For information about managing
more than 200 devices, contact your NETGEAR sales contact.
To prepare the devices on your network:
1. Upgrade your devices to their latest released firmware.
To upgrade the firmware, use the web management interface of the device.
Each device must run the latest firmware before the application can discover and manage
the device. Once you perform this one-time upgrade, the application can centrally
manage future device firmware upgrades.
2. Create the credentials for your devices.
The application uses a combination of SNMP, HTTP, and Telnet protocols to interact with
the devices on your network. You must configure the application with the device
credentials to authenticate with the devices over the following protocols:
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Telnet and HTTP protocols. If the devices do not have the default password for the
admin user, create two new credentials in the application.
Create one credential for the Telnet protocol and another credential for the HTTP
protocol that contain either the admin user credential or the credential of another user
of the device with administrative privileges.
•
SNMP community strings. If the devices do not have the default SNMP community
strings, create a credential in the application for the SNMP protocol that contains the
matching community strings.
3. Make sure that each device on your network is configured to send SNMPv1 or SNMPv2
traps to the IP address of the NMS300 server.
The application listens for SNMPv1 and SNMPv2 traps.
Install the NMS300 Application
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2.
Get Started
2
Log in and perform basic configuration tasks
After you have logged in to the application, you can change your password and account
information and configure the email server.
This chapter covers the following topics:
•
•
•
•
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NMS300 Network Management System Application
Log In to the Application
The application uses a browser server architecture. Administrators and other types of users
can access the application from any supported browser. Before you log in to the application,
check the following items:
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•
Make sure that the application is installed on a server with a static IP address.
Clear your browser cache before you use the application.
CAUTION:
The application supports multiple concurrent users. NETGEAR
recommends that different user coordinate their application activities so
that modifications to a screen made by one user are not inadvertently
changed by another user.
To select your language and log in to the application:
1. Open a browser and connect to the application through the static IP address of the
NMS300 server.
•
To connect to the application from the same NMS300 server on which you installed
If you entered a different port number for the NMS300 server during the application
installation, replace 8080 in this URL with the port number that you provided during
installation.
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To connect to the application from a remote computer, replace localhost with the IP
which 203.0.113.56 is the IP address of the NMS300 server and 8080 is the port
number for the NMS300 server.
After you connect to the application, the User Login screen displays.
2. From the Language menu, select your language.
The default language is English. You can also select Chinese.
3. Enter your user name and password.
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When the application is initially installed, the default administrator user name is admin
and the default administrator password is admin.
You must be an administrator (admin user, that is, a user with a security profile that is set
to Admin) to be able to create user names and passwords for other types of users.
4. Click the Sign In button.
The Network Summary screen displays.
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Change Your Password and Account Information
NETGEAR recommends that you change your password to a more secure password. This
recommendation applies to admin users only because nonadministrative users such as users
with a security profile set to Operator or Observer cannot change their password.
As an admin user, you can also change your account information. Items that you can change
include your email address, real name, and telephone number. You cannot change your user
name but you can add a second admin account with a different user name. For more
information, see the NMS300 Network Management System Application User Manual.
Change Your Password
When the application is initially installed, the default administrator user name is admin and
the default administrator password is admin. As an admin user, you can create user names
and passwords for other types of users.
To change your password:
1. Log in to the application.
2. .Select ADMIN > SETTINGS.
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3. Under Account Information, click the Change Password link.
4. Enter your old and new passwords
5. Click the Submit button.
Your password is updated.
Change Your Account Information
You can change your general account settings such as your email address and telephone
number.
To change your account information:
1. Log in to the application.
2. Select ADMIN > SETTINGS.
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NMS300 Network Management System Application
3. Under Account Information, click the Edit Account link.
4. Modify the information as needed.
5. Click the Submit button.
Your account information is updated.
Add a User Profile to the User Base
The application provides the following default user security profiles:
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Admin. A user who can perform all functions of the application, including management of
users and security profiles.
Operator. A user who can manage the network functions, but cannot manage users or
security profiles, or perform administrative tasks.
Observer. A user who can only monitor and view network functions.
As an admin user, you can modify and delete these security profiles and you can define new
security profiles. For example, you can add a security profile for someone who can only run
and view network reports but is not authorized to perform any other tasks. For more
information, see the NMS300 Network Management System Application User Manual.
To add a user profile:
1. Log in to the application.
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2. Select USERS > USER MANAGEMENT.
The Status column displays whether the user is active and the user can log in.
3. Click the Add button.
The Add User screen displays.
4. Specify the following information:
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In the User Basic Information section, enter the user name, password, and email
address for the user. The first and last name and telephone number are optional.
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In the User Status section, select whether the user profile is active and select the
security profile that applies to the user.
5. Click the Submit button.
The screen closes and the new user is added to the User Management table.
Configure the Email Server for Alerts and Alarm
Notifications
Before the application can send email updates and alarm notifications, you must configure
the email server settings. Only an admin user can configure the email server settings.
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Configure the General Email Server Settings
The following procedure describes how to configure the general email server Settings.
To configure the email server:
1. Log in to the application.
2. Select ADMIN > SETTINGS.
3. Under Getting Started with NMS, click the Email Server Settings link.
4. Enter your SMTP configuration settings.
5. If your SMTP server requires authentication, select the Authentication Enabled check box.
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6. Configure the user name and password.
7. Click the Test button.
Your SMTP configuration settings are verified.
8. Click the Submit button.
Your changes are saved.
Configure Email Server Settings for a Gmail Account
The following procedure describes how to configure the email server for a Gmail account.
To configure the email server for a Gmail account:
1. Log in to the application.
2. Select ADMIN > SETTINGS.
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NMS300 Network Management System Application
3. Under Getting Started with NMS, click the Email Server Settings link.
4. Enter the following settings and select the following check boxes:
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In the SMTP Server Host field, enter smtp.gmail.com.
In the SMPT Server Port field, enter 25.
Select the Authentication Enabled check box.
In the User Name field, enter the user name for your Gmail account.
In the Password field, enter the password for your Gmail account.
Select the Use SSL check box.
5. Click the Test button.
Your SMTP configuration settings are verified.
6. Click the Submit button.
Your changes are saved.
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3.
Discover Resources
3
Discover your devices and add device groups
Before you can manage your network, you must let the application find the devices that are on
your network and perform other setup tasks that could simplify the management of your network.
This chapter covers the following topics:
•
•
•
•
Note: For more information about the topics that are described in this
chapter, see the NMS300 Network Management System Application
User Manual.
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NMS300 Network Management System Application
Discovery Concepts
You can discover devices on your network by using the following methods:
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Quick discovery. Discovers devices without using a discovery profile. This method is a
quick and easy discovery method but gives you limited control over the discovery
process.
Regular discovery. Filters the devices on your network through a discovery profile that
you must configure first. This method gives you more control than the quick discovery
method but is a bit more complicated.
With both methods, the application can discover wired devices, wireless devices, NETGEAR
devices, and third-party devices that support standard SNMP MIBs.
The application can discover and monitor NETGEAR firewalls over the WAN. Firewalls can
have either a static WAN IP address, dynamic WAN IP address, or WAN host name. If a
firewall uses a WAN host name, the firewall must have DNS enabled.
Note: By default, the application lets you discover up to 200 devices. For
information about discovering more than 200 devices, contact your
NETGEAR sales contact.
For wireless access points (APs), the nature of the AP determines whether the application
can discover the AP:
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Standalone AP. An AP that is not controlled by another device and that operates in
standalone mode. This type of AP is also referred to as a Fat AP. The application can
discover and manage standalone APs just like any other network device that the
application supports.
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Controller-managed AP. An AP that a NETGEAR WC7520 or WC9500 wireless
controller manages. This type of AP is also referred to as a Fit AP. After the application
discovers a wireless controller, it displays the controller-managed APs in the device table.
In this indirect way, the application can discover the controller-managed APs but cannot
manage them. You cannot back up or restore the configuration, upgrade the firmware, or
delete the access points from the application. Controller-managed APs are not subtracted
from the number of devices that the license of the application supports. The license of the
application ignores the controller-managed APs.
Use Quick Discovery to Discover Devices on Your
Network
Quick Discovery is a quick and easy discovery method but gives you limited control over the
discovery process.
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To discover the devices on your network:
1. Log in to the application.
2. Select RESOURCES > DISCOVERY.
3. Click the Quick Discovery button.
4. From the menu on the upper left of the screen, select one of the following network types and
enter the applicable address information in the fields to the right of the menu:
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IP Range
Subnet
Single IP
IP Address(es)
Hostname
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5. Specify the credentials that pertain to the devices on your network by select one of the
following types of credentials:
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•
•
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Default SNMP
Default HTTP
Default Telnet
Default HTTPS
Default FVS HTTPS
6. If the credential that you need is not listed in the table, do the following:
a. Click the Add button.
The Select Credentials screen displays. In addition to the default credentials, the
screen displays the device credentials that you have added. For more information,
b. Select one or more credentials and click the Add Selection button.
To add all credentials, click the Add All button.
The Select Credentials screen closes and the selected credentials are added to the
credentials table.
c. Select the credential or credentials that you added.
7. Click the Execute button.
When the quick discovery process completes, the Quick Discovery screen displays the
results.
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Note: If a credential failure occurs, a common reason is that the device login
information changed from its default. When a credential failure occurs, add or
modify the credential and run the discovery job again. For more information,
8. Click the Close button.
The Quick Discovery screen closes.
Use a Discovery Profile to Discover Devices on Your
Network
A discovery profile gives you more control over the discovery process than the quick
discovery method but is a bit more complicated. The following sections describe how you can
use a discovery profile to discover devices:
Add a Device Credential
During the discovery process, the application must log in to devices to obtain the information
to discover and manage the devices. A device credential includes the user name, password,
and SNMP community string that allows the application to log in to the device. The user
name and password are the same user information that you use to log in to the device to
perform system configuration. The application provides default device credentials for
discovery over HTTP, HTTPS, SNMP, and Telnet, and for discovery of the NETGEAR
FVS318G firewall over HTTPS.
You must configure the correct device credentials for any device that you want the application
to manage. If a device does not have its default credentials, do the following:
•
•
If a device does not have its default admin user password, create two new credentials in
the application, one for Telnet and another for the HTTP protocol. These credentials
contain either the admin user credential or the credential of another user with
administrative privileges.
If a device does not have its default SNMP community strings, create a credential in the
application for the SNMP protocol that contains the matching community strings.
To add a device credential:
1. Log in to the application.
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2. Select RESOURCES > DEVICE CREDENTIALS.
3. Click the Add button.
4. In the Credential General Info section, enter the name for the credential.
5. From the Protocol menu, select one of the following protocols:
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SNMP V1
SNMP V2C
SNMP V3
Telnet
SSH
HTTP
HTTPS
Depending on your protocol selection, the screen might adjust to display other fields and
menus.
6. In the Authentication Info section, enter the information for the selected protocol.
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7. Click the Management Interface tab.
8. Enter the port number, time-out period in seconds, and the number of retries.
9. Click the Associated Devices tab.
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10. Click the Add button.
11. Select one or more devices and click the Add Selection button.
To add all devices to the device credential, click the Add All button.
The Select Devices screen closes and the selected devices are added to the Associated
Devices table.
12. Click the Save button.
The screen closes and the new or modified device credential displays in the Device
Credentials table.
Add a Discovery Profile
A discovery profile filters the network device information that the application can detect. The
application can discover devices through an IP address range, IP subnet address, a single IP
address, a list of IP addresses, or device host name.
To add a discovery profile:
1. Log in to the application.
2. Select RESOURCES > DISCOVERY.
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The screen displays the existing discovery profiles.
3. Click the Add Profile button.
4. Enter the information in the following sections:
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General Info. Enter the name and description of the profile.
Discovery Options:
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Resolve Host Names. To attempt to resolve a host name to an IP address, select
the Resolve Host Names (Attempt to resolve host name to IP address) check
box.
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ICMP Ping Devices. To monitor the node status of third-party non-SNMP devices,
select the ICMP Ping Devices (Ping devices before authentication) check box.
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Discovery Filters. Select the discovery filters you want by vendor, location, and
device type.
Discovery Includes. Select whether to include ICMP-only devices or unclassified
devices.
LLDP Option. To monitor the node status of third-party non-SNMP devices, select
the Enable LLDP Link Discovery (Automatically discover LLDP links) check box.
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NMS300 Network Management System Application
5. Click the Network tab.
6. From the menu on the upper left of the screen, select one of the following network types and
enter the applicable address information in the fields to the right of the menu:
•
•
•
•
•
IP Range
Subnet
Single IP
IP Address(es)
Hostname
7. Specify the credentials that pertain to the devices on your network by selecting one of the
following types of credentials:
•
•
•
•
•
Default SNMP
Default HTTP
Default Telnet
Default HTTPS
Default FVS HTTPS
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8. If the credential that you need is not listed in the table, do the following:
a. Click the Add button.
In addition to the default credentials, the screen displays the device credentials that
b. Select one or more credentials and click the Add Selection button.
To add all credentials, click the Add All button.
The Select Credentials screen closes and the credentials are added to the Select
c. On the Network subscreen, select the credential or credentials that you added.
9. Click the Save button.
The screen closes and the new or modified discovery profile displays in the Network
Discovery table.
Execute a Discovery Job
You can execute a one-time discovery job immediately. For information about scheduling a
one-time or recurring discovery job, see the NMS300 Network Management System
Application User Manual.
To execute a discovery job:
1. Log in to the application.
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2. Select RESOURCES > DISCOVERY.
3. Select the discovery profile.
4. From the More menu, select Execute.
When discovery completes, the Execution Results screen displays the discovered devices
that the application adds to its inventory database.
5. Click the Close button.
The screen closes.
Note: Output files from completed resource discovery jobs are saved for
the data retention period. For more information, see the NMS300
Network Management System Application User Manual.
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NMS300 Network Management System Application
Add Device Groups
To simplify the management of networks with many devices, you can create device groups.
Once they are discovered, you can group the devices on your network by location, device
type, and other criteria.
You can create static and dynamic device groups:
•
Static device group. A fixed group of specific devices that you add manually. For more
•
Dynamic device group. A dynamic list of devices that are selected automatically based
on your filter selection criteria. For more information, see Add a Dynamic Device Group
Add a Static Device Group
A static group is a fixed list of specific devices. You must add devices manually.
To add a static device group:
1. Log in to the application.
2. Select RESOURCES > DEVICE GROUPS.
3. Click the Add Static Group button.
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4. Enter a group name.
5. Enter a description.
6. Click the Add button.
7. To filter the devices that display on the screen, click the Show Filter button.
You can filter the devices by criteria such as device type, device name and IP address,
location, device model, and status.
To hide the device filter, click the Hide Filter button.
8. On the Select Devices screen, select devices for the group.
9. Click the Add Selection button.
To add all devices, click the Add All button.
10. Click the Submit button.
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The screen closes. The devices are added to the static device group, and the group is
displayed in the Device Groups table.
Add a Dynamic Device Group
A dynamic group is a dynamic list of devices that are selected automatically based on your
filter selection criteria. The list changes automatically as devices that meet the filter criteria
are added to and removed from the network.
To add a dynamic device group:
1. Log in to the application.
2. Select RESOURCES > DEVICE GROUPS.
3. Click the Add Dynamic Group button.
4. Enter a group name.
5. Enter a description.
6. Enter the criteria for the device selection filter.
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You can filter by device vendor, device location, device type, device model, and device
contact. You can select more than one filter. To filter by device type, make a selection
from the Device Type menu.
7. To view the devices in the group before you save the group, select the View Devices button.
The devices that meet the selection criteria are displayed.
8. Click the Submit button.
The screen closes. The devices are added to the dynamic device group, and the group is
displayed in the Device Groups table.
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4.
Monitor Your Network
4
Monitor devices and alarms
You can view summary and detailed information about the network, devices, and interfaces,
including real-time and historical information and performance statistics. You can also enable
and disable the configuration monitors and manage alarms.
This chapter covers the following topics:
•
•
•
Note: For more information about the topics that are described in this
chapter, see the NMS300 Network Management System Application
User Manual.
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Monitor Device and Network Information
The network monitor lets you view device and interface information, network summary
information, performance statistics, real-time information, and historical information.
The application provides the following types of views:
•
•
•
•
•
Inventory and interface view. View the devices that the application discovered and the
interfaces that are associated with the devices. For more information, see View and
Device view. View and manage the information for devices that the application
Wireless device view. View and manage the information for wireless devices that the
Wireless client view. View and manage the information for wireless clients of wireless
devices that the application discovered. For more information, see View Wireless Client
Network summary view. Display a network overview with a device tree, an enterprise
network map, and the status of and statistics for the devices that the application
The application provides several more views that you first must configure before they display
useful information: the topology map view, network topology view, and dashboard views that
you can display on the network dashboard. For information about these views and
dashboards, see the NMS300 Network Management System Application User Manual.
The following sections describe the tasks that you can perform:
•
•
•
•
•
View and Export the Inventory Table and Interface List Table
You can view the table of wired and wireless devices and interfaces that the application
manages, and export this table to an Excel or PDF file.
To view and export the Inventory table and Interface List table:
1. Log in to the application.
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2. Select RESOURCES > INVENTORY.
3. To add columns to or remove them from the Inventory table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Status, Device Name, IP Address, MAC
Address, Hostname, Managed By, Location, Device Type, Device Model, Vendor, Last
Update Time, Hardware Version, Firmware Version, Configuration Version, Serial
Number, Contact, Discover Time, and Description.
4. To filter the devices that are listed, click the Show Filter button.
You can filter the devices by criteria such as device type, device name and IP address,
location, device model, and status.
To hide the filter, click the Hide Filter button.
5. To view interfaces for a specific device, click the table row for a device anywhere but in the
Device Name column.
6. To view details about an individual device or interface, in the Device Name column, click a
device name (or IP address), or, in the Name column, click an interface name.
For information about viewing device details, see View Device Information and Device
7. Click the Export to Excel button or the Export to PDF button.
8. To save the device information on your computer, follow the directions of your browser.
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View Device Information and Device Details
You can see a table of devices that the application discovered in your network.
To view the Devices table:
1. Log in to the application.
2. Select RESOURCES > DEVICES.
The screen displays the devices that the application discovered.
3. To add columns to or remove them from the Devices table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Status, Device Name, Associated Controller,
IP Address, Hostname, Managed By, MAC Address, Location, Device Type, Device
Model, Vendor, Device Type, Last Update Time, Hardware Version, Firmware Version,
Configuration Version, Serial Number, Contact, Discover Time, and Description.
4. To filter the devices that are listed, click the Show Filter button.
You can filter the devices by criteria such as type, name, IP address, location, vendor,
model, and status.
To hide the filter, click the Hide Filter button.
5. To view details about a device, click the device name (or IP address) for the device.
The following figure shows the screen that displays when the device that you select is a
switch.
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The following figure shows the Dashboard menu for a switch.
6. From the Dashboard menu, select a menu option.
The screen adjusts to display information that corresponds to your menu option.
For switches, wireless controllers, wireless management systems, and routers, you can
display interface details.
7. To display interface details:
a. Select Interface List.
A screen similar to the following displays.
The following figure shows the Dashboard menu for an interface:
b. From the Dashboard menu, select a menu option.
The screen adjusts to display information that corresponds to your menu option.
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View Wireless Device Information Only
You can easily monitor your wireless network by displaying wireless controllers, wireless
access point (APs), wireless management systems, and active wireless clients.
Because of the nature of controller-managed APs, the application can provide only limited
information for controller-managed APs, compared to standalone APs.
Note: For information about viewing wireless clients of wireless controllers,
APs, and management systems, see View Wireless Client
View Wireless Controller Information Only
You can display only the wireless controllers that the application manages.
To view wireless controller information:
1. Log in to the application.
2. Select WIRELESS > CONTROLLERS.
3. To add columns to or remove them from the Devices table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Status, Device Name, IP Address,
Hostname, Managed By, MAC Address, Location, Device Model, Vendor, Device Type,
Last Update Time, Hardware Version, Firmware Version, Configuration Version, Serial
Number, Contact, and Discover Time.
4. To filter the devices that are listed, click the Show Filter button.
You can filter the devices by criteria such as type, name, IP address, location, vendor,
model, and status.
To hide the filter, click the Hide Filter button.
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5. To view details about a device, click the device name (or IP address) for the device.
View Wireless Access Point Information Only
You can display only the standalone APs and controller-managed APs. The application
manages the standalone APs. The controller-managed APs are managed by their wireless
controllers and display for information only.
To view wireless access point information:
1. Log in to the application.
2. Select WIRELESS > AP.
3. To add columns to or remove them from the Devices table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Status, Device Name, Associated Controller,
IP Address, Hostname, Managed By, MAC Address, Location, Device Type, Device
Model, Vendor, Last Update Time, Hardware Version, Firmware Version, Configuration
Version, Serial Number, Contact, Discover Time, and Description.
4. To filter the devices that are listed, click the Show Filter button.
You can filter the devices by criteria such as type, name, IP address, location, vendor,
model, and status.
To hide the filter, click the Hide Filter button.
5. To view details about a device, click the device name (or IP address) for the device.
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View Wireless Management System Information Only
You can display only the wireless management systems that the application manages.
To view wireless management system information:
1. Log in to the application.
2. Select WIRELESS > WMS.
3. To add columns to or remove them from the Devices table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Status, Device Name, IP Address,
Hostname, Managed By, MAC Address, Device Model, Vendor, Location, Device Type,
Last Update Time, Hardware Version, Firmware Version, Configuration Version, Serial,
Number, Contact, and Discover Time.
4. To filter the devices that are listed, click the Show Filter button.
You can filter the devices by criteria such as type, name, IP address, location, vendor,
model, and status.
To hide the filter, click the Hide Filter button.
5. To view details about a device, click the device name (or IP address) for the device.
View Wireless Client Information
The application lets you monitor the active wireless clients by wireless controller, standalone
AP, controller-managed AP, or SSID.
You can display various wireless details for each client.
To monitor wireless clients and view details for a single client:
1. Log in to the application.
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2. Select WIRELESS > ACTIVE CLIENTS.
By default, the filter is active because the Active Client List table can display many
wireless clients.
4. From the Device Type / SSID menu, select Wireless Controller, Standalone AP,
Controller Managed AP, or SSID.
The name of the field to the right of the Device Type / SSID menu adjusts according to
your selection from the menu.
5. Click the dots next to the field to the right of the Device Type / SSID menu.
A screen similar to the following displays.
6. To filter the devices or SSIDs that are listed, click the Show Filter button.
You can filter the devices by criteria such as name, IP address, location, and model. You
can filter the SSIDs by criteria such as SSID name, device name, and device IP address.
To hide the filter for devices or SSIDs, click the Hide Filter button.
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The following figure shows a sample of a screen that displays when you filter by device IP
address:
7. Select the device or SSID.
8. Click the Select button.
The screen closes and the empty Active Client List table displays.
9. Click the Apply button.
The application populates the Active Client List table with the wireless clients of the
selected device or SSID.
10. To add columns to or remove them from the Active Client List table, right-click the table
heading anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Client MAC Address, Client IP Address,
Location, AP Name, Associated Controller, SSID, BSSID, Protocol, Authentication Mode,
Duration, Channel, RSSI, SNR, Transmit Power, Transmitted, Rate (Mbps), Received
Rate (Mbps), Transmitted Bytes, Received Bytes, Transmitted Packets, Received
Packets, and Status.
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11. To view details for an individual wireless client, in the Client MAC Address column, click a
MAC address. A screen similar to the following displays.
12. From the Dashboard menu, select a menu option.
By default, the screen displays the Signal Monitor menu option. If you select the Traffic
Monitor menu option, the screen adjusts.
View the Default Network Summary
The Network Summary screen displays a device tree, an enterprise network map, a physical
representation of the status and device type of the inventory, and various top 10 widgets.
To view the default network summary:
1. Log in to the application.
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2. Select HOME > NETWORK SUMMARY.
By default, the following widgets display onscreen.
Widget
Description
Information
Device Tree View
A tree of all discovered and
managed devices in the network.
You can expand the tree.
Group devices by:
•
•
•
•
Location (the default setting)
Vendor
Device Type
Device Group
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Widget
Description
Information
Enterprise Network Map A world map that displays the
location of each device and its
•
•
•
•
•
•
•
•
•
Manual link
LLDP link
connections to other devices
< 1.5 Mbps link
>= 1.5 Mbps < 10 Mbps link
>= 10 Mbps < 100 Mbps link
>= 100 Mbps < 1 Gbps link
>= 1 Gbps < 10 Gbps link
>= 10 Gbps link
Link of unknown speed
Device Inventory
Status/Device Type
A slice graph displaying the device status (Up or Down) and a slice graph
displaying the network breakdown per device type.
Top 10 Devices by
Average CPU (Today)
Top 10 devices by average CPU
utilization for today
•
•
•
•
Device status
Device name
Device type
CPU utilization in percentage
Top 10 Devices by
Average Memory (Today) memory utilization for today
Top 10 devices by average
•
•
•
•
Device status
Device name
Device type
Memory utilization in percentage
Latest 10 Alarms
•
•
•
•
Alarm Name
Device Name
Severity
Alarm Time
3. To view details about a device, click the device name.
Manage the Configuration Monitors
The application provides monitors for the following device metrics:
•
•
•
•
•
•
•
•
•
Status
ICMP ping
CPU
Memory
Temperature
IP traffic
ICMP traffic
TCP traffic
UDP traffic
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•
•
SNMP traffic
Interface traffic
In addition, the application provides monitors for the following server and wireless metrics:
•
•
•
•
•
NMS300 server
Radio statistics
WLAN utilization
VAP statistics (wireless performance statistics of the WLAN network based on SSID)
Wired Ethernet statistics (wired performance statistics of standalone APs)
By default, all monitors are enabled. You can disable or reenable individual monitors and
specify the information and devices that are monitored.
For each individual monitor, you can modify the information and devices that are monitored.
To configure an individual monitor:
1. Log in to the application.
2. Select MONITOR > MONITOR CONFIGURATION.
3. Select the monitor.
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4. Click the Edit button.
5. (Optional) In the General Information screen, modify the following settings:
•
•
From the Polling Interval menu, select a polling interval.
Enter a description.
6. Click the Monitor Devices tab.
7. (Optional) In the Monitor Devices screen, select one of the following radio buttons:
•
•
All Devices. Monitors all devices.
Select Devices or Device Groups. The screen adjusts to let you select devices,
device groups, or both to monitor:
a. Click the Add Device button.
b. Either select individual devices and click the click Add Selection button, or click
the Add All button.
The device or devices are added to the table on the Monitor Devices screen.
c. Click the Add Group button.
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d. Either select individual devices and click the click Add Selection button, or click
the Add All button.
The device groups or groups are added to the table on the Monitor Devices screen.
8. Click the Monitor Parameters tab.
9. (Optional) In the Monitor Devices screen, move parameters between the Available Fields
table and Selected Fields table by using the >, <, >>, and << buttons.
a. In the Available Fields table, select a parameter.
b. Click the > button.
The parameter moves to the Selected Fields table.
10. Click the Save button.
Your changes are saved.
Manage Device Alarms and Alerts
The application provides many default alarms, including status alarms, monitor alarms, and
trap alarms. If an upper or lower threshold is exceeded, an alarm configuration generates an
alarm.
The application provides the following four severity levels for alarms:
•
•
•
•
Critical (by default, red color indication)
Major (by default, yellow color indication)
Minor (by default, blue color indication)
Info (by default, no color indication)
You can view and manage the current alarms and use optional alarm notification profiles to
specify criteria that enable the application to generate and send a notification email message
if an alarm occurs.
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For more about how to view and manage the alarm history and how to add custom alarm
configurations that are based on existing configuration monitors, see the NMS300 Network
Management System Application User Manual.
View and Manage Current Alarms
The Current Alarms table shows the active alarms for the entire network. You can
acknowledge alarms, display details about alarms, clear alarms, and export alarms.
To view and manage the current alarms:
1. Log in to the application.
2. Select ALARMS > CURRENT ALARMS.
3. To add columns to or remove them from the Current Alarms table, right-click the table
heading anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Acknowledged, Alarm Name, Device Name,
Alarm Source, Severity, Alarm Time, Occurrence Counter, Alarm Type, Device IP,
Acknowledge By, Acknowledge Time, and Notification OID.
4. To filter the alarm entries that are listed, click the Show Filter button.
You can filter the alarm entries by criteria such as time range, device IP address, and
severity level. By default, the alarm entries are filtered to display today’s entries.
To hide the filter, click the Hide Filter button.
5. Take one of the following actions:
•
View details for an alarm:
a. Select the alarm.
b. Click the Detail button.
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c. To close the Alarm Detail screen, click the Close button.
•
•
Acknowledge an alarm:
a. Select the alarm.
b. Click the Acknowledge button.
Acknowledging an alarm means that you take ownership of the issue.
Clear an alarm:
a. Select the alarm.
b. Click the Clear button.
Clearing an alarm means that the fault that the alarm indicates no longer exists.
Acknowledge a batch of alarms:
•
•
•
•
a. Select multiple alarms.
b. From the More menu, select Batch Acknowledge.
Clear a batch of alarms:
a. Select multiple alarms.
b. From the More menu, select Batch Clear.
Export the entire Current Alarms table to an Excel spreadsheet:
a. From the More menu, select Export to Excel.
b. To save the alarms on your computer, follow the directions of your browser.
Export the entire Current Alarms table to a PDF:
a. From the More menu, select Export to PDF.
b. To save the alarms on your computer, follow the directions of your browser.
Add an Alarm Notification Profile
By default, the application does not include any alarm notification profiles. To be notified if an
alarm occurs, you need to add an alarm notification profile.
Before the application can generate email messages, you must provide email server settings.
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To add an alarm notification profile:
1. Log in to the application.
2. Select ALARMS > NOTIFICATION PROFILES.
3. Click the Add button.
4. In the Basic Information section, specify the following information:
•
•
•
Profile Name. Enter the name for the profile.
Description. Enter the description for the profile.
Device Groups. Select whether to apply the profile to all device groups or to a
particular device group.
•
Enable. Select whether to enable the alarm notification profile.
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5. In the Select Alarm section, select one of the following radio buttons:
•
Select Alarms by Severity. Select the alarms by severity by selecting a severity level
from the menu.
•
Select one or more Alarms. The appearance of the screen changes, enabling you to
add alarms:
a. Click the Add button.
b. Select the alarms that you want to include in the alarm notification profile.
c. Click the Add Selection button.
To add all alarms, click the Add All button.
The alarms are added to the Add Alarm Notification screen.
6. Click the Trigger tab.
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7. Specify the following information:
•
Alarm Generation Time. Select one of the following radio buttons:
-
-
All Day. The alarm notification applies to alarms that occur in any time of the day.
Time Frame. From the menus, select a time frame. The alarm notification applies
only to alarms that occur in the specified time frame.
•
Trigger Action. Enter the email address to send the notification to if the alarm
notification condition is triggered.
8. Click the Save button.
The Add Alarm Notification screen closes. The alarm profile notification displays in the
Alarm Notification table.
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5.
Manage Configurations and Firmware
5
Keep your device firmware current
You can back up and restore device configurations. You can also upgrade device firmware.
This chapter covers the following topics:
•
•
•
Note: For more information about the topics that are described in this
chapter, see the NMS300 Network Management System Application
User Manual.
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Add a Backup Profile and Execute a Backup Job
A backup profile defines the devices that are included in a backup job, and as an option, the
schedule with which the backup job occurs. For information about scheduling a backup job,
see the NMS300 Network Management System Application User Manual.
You must create a backup profile before you can back up the configuration of one or more
devices. After you have executed a backup job, you can use the backup file to restore device
configurations for the devices on your network. For more information, see Restore the
To a single backup profile, you can add devices, device groups, or both.
To add a backup profile and execute a backup job:
1. Log in to the application.
2. Select CONFIG > BACKUP.
The Backup screen displays the existing backup profiles.
3. To add columns to or remove them from the Backup table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: Name, Scheduled, Recurrent Type, Last
Execution Time, Last Execution Status, Next Execution Time, Description, Created By,
and Created Time.
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4. Click the Add Profile button.
5. Enter the following information:
•
•
General Info. Enter a name and description for the new profile.
Backup File Setting. Enter a file name and version for the backup file.
6. Click the Select Devices tab.
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7. Add devices, device groups, or both:
a. Click the Add Device button.
b. Select devices to add and click the Add Selection button.
To add all the devices in the table, click the Add All button.
c. Click the Add Group button.
d. Select device groups to add and click the Add Selection button.
To add all the device groups in the table, click the Add All button.
The selected devices, groups, or both, display in the Select Target Network Devices or
Groups table.
8. Click the Save button.
The new or modified backup profile is saved and displays in the Backup screen.
9. Click the Execute button.
Your backup profile is executed immediately.
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A screen similar to the following displays.
The Status field displays the progress of the backup job. After the job completes
successfully, the Status field displays Succeeded.
10. Click the Close button.
The screen closes.
Restore the Configuration of a Single Device
You can restore the configurations of the devices that the application manages on your
network, as follows:
•
Single device. You can restore the configuration of a single device on your network. This
procedure is described in this section.
•
Several identical devices. You can use the configuration of one of the devices on your
network to create a configuration template for several identical devices on your network.
For more information, see the NMS300 Network Management System Application User
Manual.
The Restore table (which you access by selecting CONFIG > RESTORE) displays the
backup configuration files that the application adds after it has backed up a configuration.
The application saves backup configuration files for the data retention period. For more
information, see the NMS300 Network Management System Application User Manual.
If the configuration file that you need does not display in the Restore table, you can import the
file into the application. For more information, see the NMS300 Network Management
System Application User Manual.
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CAUTION:
When you restore the configuration of a device, you must provide the
correct configuration file. Make sure that you select both the correct device
type and correct device model for the configuration file that you upload to
the application. If you provide the wrong configuration file, the application
pushes the incorrect configuration file when it executes the configuration
restore job and you can damage the device.
To restore a configuration to a single device:
1. Log in to the application.
2. Select CONFIG > RESTORE.
3. To add columns to or remove them from the Restore table, right-click the table heading
anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: File Name, Device Name, File Type, Create
Time, Device Type, Size (KB), Promoted, Description, Device IP, Device Model, Version,
Vendor, and Created By.
4. To filter the configuration files that are listed, click the Show Filter button.
You can filter the configuration files by criteria such as device type, device model, device
name, and device IP address.
To hide the filter, click the Hide Filter button.
5. Select the configuration file.
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6. Click the Restore Configuration button.
7. Click the Add Device button.
8. Select the device.
9. Click the Add Selection button.
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The screen closes and the selected device is listed on the Restore Configuration screen.
CAUTION:
Make sure that you select the correct device. Selecting the wrong device
for the selected configuration file can damage the device.
10. Specify whether to restore the configuration file immediately or later by clicking one of the
following buttons:
•
Execute. Restores the configuration file immediately.
When the job completes, a screen similar to the following displays.
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•
Schedule. Lets you set up a schedule to restore the configuration file later.
A screen similar to the following displays.
a. Specify the time that you want the procedure to start.
b. Click the Submit button.
The restore procedure is executed once at the specified time.
Upgrade Firmware for One or More Devices
NETGEAR recommends that you visit this site regularly to see if new firmware is available.
CAUTION:
When you update the firmware of a device, you must provide the correct
firmware file. Make sure that you select both the correct device type and
correct device model for the firmware file that you upload to the
application. If you provide the wrong firmware file, the application pushes
out the incorrect firmware file while it executes the firmware upgrade and
you can damage the device.
CAUTION:
When you update the firmware of stacked switches, make sure that all of
the switches in the stack support the firmware that you select to update on
the stack master.
The following sections describe the tasks that are related to firmware upgrades:
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Import a Firmware File
After you download device firmware (an image) from the NETGEAR website at
support.netgear.com to your computer, you can load the firmware file onto the NMS300
server.
If you want to use an MD5 file for error checking during the import process, first use an MD5
tool to generate an MD5 file that is based on the firmware file that you want to import.
To load a firmware file onto the NMS300 server:
1. Log in to the application.
2. Select CONFIG > IMAGE MANAGEMENT.
3. Click the Load Image button.
4. Specify the following information:
•
Select Your File. Click the Select button.
To select the firmware from your computer, follow the directions of your browser.
•
Enable MD5 Check. To enable file validation with the Message Digest 5 algorithm,
select this check box and click the Select button.
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To select the MD5 file from your computer, follow the directions of your browser.
•
•
•
•
•
•
File Name. Enter the name of the firmware file.
Vendor. Select the vendor of the device.
Device Type. Select the device type.
Device Model. Select the device model.
Version. Enter the version of the firmware file.
Description. Enter a description for the firmware file.
5. Click the Submit button.
The firmware file is transferred from your computer to the NMS300 server.
The imported firmware file is saved for the data retention period. For more information,
see the NMS300 Network Management System Application User Manual.
Execute or Schedule a Firmware Upgrade
page 68), you can execute a firmware upgrade immediately or schedule the application to
execute a firmware upgrade later.
To execute or schedule a firmware upgrade:
1. Log in to the application.
2. Select CONFIG > IMAGE MANAGEMENT.
3. To add columns to or remove them from the Image Management table, right-click the table
heading anywhere, and specify the columns by selecting the corresponding check boxes.
You can choose from the following columns: File Name, Create Time, Device Type,
Version, Created By, Vendor, Device Model, Size (MB), and Description.
4. To filter the firmware files that are listed, click the Show Filter button.
You can filter the firmware files by criteria such as time range, device type, device model,
and file name.
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To hide the filter, click the Hide Filter button.
5. Select the firmware file.
6. Click the Upgrade Firmware button.
7. Select the target network devices or groups:
CAUTION:
Make sure that you select the correct devices or device groups. Selecting
the wrong devices or device groups for the selected firmware file can
damage the devices.
•
To specify individual devices:
a. Click the Add Device button.
b. Select devices and click the Add Selection button.
To add all devices, click the Add All button.
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The screen closes and the selected device or devices are listed on the Upgrade
Firmware screen.
•
To specify device groups:
a. Click the Add Group button.
b. Select groups and click the Add Selection button.
To add all groups, click the Add All button.
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The screen closes and the selected group or groups are listed on the Upgrade
Firmware screen.
8. Specify whether to execute the firmware upgrade immediately or later by clicking one of the
following buttons:
•
Execute. Upgrades the firmware immediately.
When the job completes, a Result screen similar to the following displays.
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•
Schedule. Lets you set up a schedule to upgrade the firmware later.
A screen similar to the following displays.
a. Specify the time that you want the upgrade to occur.
b. Click the Submit button.
The upgrade procedure is executed once at the specified time.
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