NETGEAR Network Router SSL312 User Manual

NETGEAR ProSafe SSL  
VPN Concentrator 25  
SSL312 Reference  
Manual  
NETGEAR, Inc.  
4500 Great America Parkway  
Santa Clara, CA 95054 USA  
202-10208-01  
August 2006  
Download from Www.Somanuals.com. All Manuals Search And Download.  
RF Exposure Warning for North America, and Australia  
Warning! To ensure compliance with FCC RF exposure requirements, the antenna used for this device must be installed  
to provide a separation distance of at least 20 cm (8 in) from all persons and must not be co-located or operating in  
conjunction with any other antenna or radio transmitter. Installers and end-users must follow the installation instructions  
provided in this user guide.  
EU Regulatory Compliance Statement  
ProSafe SSL VPN Concentrator 25 is compliant with the following EU Council Directives: 89/336/EEC and  
LVD 73/23/EEC. Compliance is verified by testing to the following standards: EN55022 Class B, EN55024 and  
EN60950.  
Certificate of the Manufacturer/Importer  
It is hereby certified that the ProSafe SSL VPN Concentrator 25 has been suppressed in accordance with the conditions  
set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test  
transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes  
in the operating instructions.  
The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market  
and has been granted the right to test the series for compliance with the regulations.  
Bestätigung des Herstellers/Importeurs  
Es wird hiermit bestätigt, daß dasProSafe SSL VPN Concentrator 25 gemäß der im BMPT-AmtsblVfg 243/1991 und  
Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender)  
kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.  
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt  
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.  
Product and Publication Details  
Model Number:  
SSL312  
Publication Date:  
Product Family:  
August 2006  
Concentrator  
ProSafe SSL VPN Concentrator 25  
Business  
Product Name:  
Home or Business Product:  
Language:  
English  
Publication Part Number:  
202-10208-01  
Publication Version Number: 1.0  
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Contents  
About This Manual  
Web Browser Requirements ...........................................................................................1-2  
What’s in the Box ............................................................................................................1-3  
Chapter 2  
Status and Logging  
SSL VPN Concentrator Status ........................................................................................3-1  
Chapter 4  
General Settings  
System Configuration Utilities .........................................................................................4-1  
Encrypting the Configuration File .............................................................................4-2  
Exporting and Saving a Backup Configuration File ..................................................4-2  
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Importing a Configuration File ..................................................................................4-3  
Erasing and Restoring the Default Settings .............................................................4-4  
Sample SSL VPN Concentrator Configuration .........................................................5-1  
Network Interface Configuration ...............................................................................5-2  
Defining and Editing a User Bookmarks ................................................................6-18  
Deleting a User ......................................................................................................6-19  
Active Directory Authentication Servers for Group Policies and Bookmarks ................6-19  
LDAP Authentication Domains for Group Policies and Bookmarks ..............................6-20  
Sample LDAP Attributes ........................................................................................6-20  
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LDAP Attribute Rules .............................................................................................6-21  
SSL VPN Concentrator Portal Layouts ...........................................................................7-9  
Adding Portal Layouts ............................................................................................7-10  
Customizing the Banner .........................................................................................7-13  
Duplicating and Editing Portal Layouts ..................................................................7-14  
Chapter 9  
Adding Routes for VPN Tunnel Clients ...........................................................................9-3  
Chapter 10  
Configuring Host Name Resolution ..............................................................................10-3  
Appendix A  
Default Settings and Technical Specifications  
Factory Default Settings ................................................................................................ A-1  
Technical Specifications ................................................................................................. A-2  
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Appendix B  
Related Documents  
Index  
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About This Manual  
®
The NETGEAR Prosafe™ SSL VPN Concentrator 25 SSL312 Reference Manual describes how  
to install, configure and troubleshoot the ProSafe SSL VPN Concentrator 25. The information in  
this manual is intended for readers with intermediate computer and Internet skills.  
Conventions, Formats and Scope  
The conventions, formats, and scope of this manual are described in the following paragraphs:  
Typographical Conventions. This manual uses the following typographical conventions:  
Italics  
Bold  
Emphasis, books, CDs, URL names  
User input  
Fixed  
Screen text, file and server names, extensions, commands, IP addresses  
Formats. This manual uses the following formats to highlight special messages:  
Note: This format is used to highlight information of importance or special interest.  
Tip: This format is used to highlight a procedure that will save time or resources.  
Warning: Ignoring this type of note may result in a malfunction or damage to the  
equipment.  
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual  
Danger: This is a safety warning. Failure to take heed of this notice may result in  
personal injury or death.  
Scope. This manual is written for the SSL VPN Concentrator according to these  
specifications:  
Product Version  
ProSafe SSL VPN Concentrator 25  
August 2006  
Manual Publication Date  
For more information about network, Internet, firewall, and VPN technologies, see the links to the  
NETGEAR website in Appendix B, “Related Documents”.  
Note: Product updates are available on the NETGEAR, Inc. website at  
How to Use This Manual  
The HTML version of this manual includes the following:  
Buttons,  
at a time  
and  
, for browsing forwards or backwards through the manual one page  
A
button that displays the table of contents and an  
button. Double-click on a  
link in the table of contents or index to navigate directly to where the topic is described in the  
manual.  
A
model.  
button to access the full NETGEAR, Inc. online knowledge base for the product  
Links to PDF versions of the full manual and individual chapters.  
How to Print this Manual  
To print this manual you can choose one of the following several options, according to your needs.  
Printing a Page in the HTML View.  
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Each page in the HTML version of the manual is dedicated to a major topic. Use the Print  
button on the browser toolbar to print the page contents.  
Printing a Chapter.  
Use the PDF of This Chapter link at the top left of any page.  
Click the PDF of This Chapter link at the top right of any page in the chapter you want to  
print. The PDF version of the chapter you were viewing opens in a browser window.  
Your computer must have the free Adobe Acrobat reader installed in order to view and  
print PDF files. The Acrobat reader is available on the Adobe Web site at  
Click the print icon in the upper left of the window.  
Tip: If your printer supports printing two pages on a single sheet of paper, you can  
save paper and printer ink by selecting this feature.  
Printing the Full Manual.  
Use the Complete PDF Manual link at the top left of any page.  
Click the Complete PDF Manual link at the top left of any page in the manual. The PDF  
version of the complete manual opens in a browser window.  
Click the print icon in the upper left of the window.  
Tip: If your printer supports printing two pages on a single sheet of paper, you can  
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Chapter 1  
®
This chapter describes some of the key features of the NETGEAR ProSafe™ SSL VPN  
Concentrator 25 SSL312. It also includes the minimum prerequisites for installation and (“Web  
Browser Requirements” on page 1-2.), package contents (“What’s in the Box” on page 1-3), and a  
description of the front and back panels of the SSL312 (“Hardware Description” on page 1-3). The  
default SSL VPN Concentrator address is http://192.168.1.1.  
About the ProSafe SSL VPN Concentrator 25  
The ProSafe SSL VPN Concentrator 25 is an innovative hardware-based SSL VPN solution  
designed specifically to provide remote access for mobile users to their corporate network, without  
requiring a VPN client on their systems. The Secure Sockets Layer (SSL) protocol operates  
between TCP/IP and application protocols such as HTTP and FTP allowing a secure server to  
authenticate itself to an SSL-enabled client, such as a web browser. Once the authentication and  
negotiation of encryption information is completed, the server and client can establish an  
encrypted connection. With support for 25 concurrent sessions, users can easily access the remote  
network and enjoy a customizable, secure, user portal experience from virtually any available  
platform.  
The ProSafe SSL VPN Concentrator 25 is an innovative hardware-based SSL VPN solution  
designed to provide remote access to corporate resources. Supporting Secure Sockets Layer (SSL),  
a protocol that operates at the application layer, the SSL VPN Concentrator allows users to access  
corporate resources remotely without requiring a pre-installed client on their laptops.  
Key Features  
The ProSafe SSL VPN Concentrator 25 is easy to use and to administer, through a customizable  
and intuitive interface. Other key features:  
Uses Secure Sockets Layer (SSL) protocol to transfer data. SSL is a protocol that is  
extensively used in the world of electronic commerce and has gone through years of public  
scrutiny.  
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Connects to the SSL VPN Concentrator through a number of popular browsers, such as  
Microsoft Internet Explorer or Apple Safari.  
Supports 25 concurrent sessions.  
Provides granular access to corporate resources based upon user type or group membership.  
Supports multiple user authentications, including local database, Microsoft Active Directory,  
LDAP, NT Domain and RADIUS.  
Provides client-less access with customizable user portals and support for a wide variety of  
user repositories. Access includes support for:  
Full network access  
HTTP and HTTPS proxy and reverse proxy  
Remote Desktop and Application Access including File Sharing  
Browser based, platform-independent, remote access using Microsoft Internet Explorer and  
Apple Safari.  
Web Browser Requirements  
The following web browsers are supported for the SSL VPN Concentrator web management  
interface and the SSL VPN portal. Note that Java is only required for the SSL VPN portal, not the  
web management interface.  
Microsoft Windows:  
Browsers: Internet Explorer 6.5.1.or higher  
Mozilla 1.x (administrator only)  
Java: Sun JRE 1.1 or higher  
Microsoft JVM 5 or higher  
Apple MacOS X:  
Browser: Safari 1.2 or higher  
Java: Sun JRE 1.1 or higher  
Unix, Linux, or BSD:  
Browser: Mozilla 1.x (administrator only)  
Safari 1.2 or higher  
Java: Sun JRE 1.1 or higher  
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To configure the NETGEAR ProSafe SSL VPN Concentrator 25, an administrator must use an  
Internet Explorer 6.5.1 or higher, Apple Safari 1.2 or higher, or Mozilla l.x web browser with  
JavaScript, cookies, and SSL-enabled.  
What’s in the Box  
The product package should contain the following items:  
ProSafe SSL VPN Concentrator 25 SSL312  
A power cord specific to your region.  
Straight through Category 5 Ethernet cable.  
A serial cable.  
Resource CD  
ProSafe™ SSL VPN Concentrator 25 SSL312 Installation Guide  
Warranty and Support Registration Card  
Hardware Description  
This section describes the front and rear hardware functions of the SSL312.  
Front Panel  
The SSL VPN Concentrator front panel hardware is shown in Figure 1-1 below:  
1
2
4
5
3
Figure 1-1  
The SSL VPN Concentrator front panel hardware functions are described below:  
Introduction  
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1. LED Power Indicator:  
Off – No power  
On – Power is on.  
2. LED Self test Indicator.  
Self test – on while initializing. (~2 minutes)  
Loading Software – blinking while uploading software  
System fault – on (prolonged)  
This LED may blink for a minute before going off.  
3. Two 10/100M Ethernet ports:  
A solid green LED indicates a connectivity link has been established on either the 10M or  
100M interface.  
A blinking green LED indicates activity on either the 10M or 100M interface.  
4. Serial Console Port  
Male DB-9 serial port for serial DTE connections.  
5. Restore to Factory Defaults Button  
Back Panel  
The SSL VPN Concentrator back panel hardware is shown in Figure 1-2 below and consists of the  
power On/Off switch and the 110-240V power cord connection.  
Figure 1-2  
Note: Never substitute a power cord. Only use the power cord provided with the SSL  
VPN Concentrator.  
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Chapter 2  
Basic Installation and Configuration  
The initial administrative setup of the ProSafe SSL VPN Concentrator 25 must be performed using  
an Internet Explorer Browser 6.5.1 or higher, Apple Safari 1.2 or higher, or Mozilla 1.x. End Users  
can use IE 6.5.1 or higher or Apple Safari 1.2 or higher. The browsers should also support  
JavaScript, Java, cookies, SSL and ActiveX to take advantage of the full suite of applications.  
Note: End Users can open and use a Mozilla 1.x browser after an initial connection has  
been made using IE or Safari. If the IE or Safari browser is closed, the connection  
will be lost.  
Installing the SSL VPN Concentrator  
Before installing the ProSafe SSL VPN Concentrator 25, make sure that your Ethernet network is  
up and working. The ProSafe SSL VPN Concentrator 25 is a browser-based portal that connects to  
your Ethernet network.  
To set up the SSL VPN Concentrator:  
1. Prepare a PC with an Ethernet adapter. If this PC is already part of your network, record its  
TCP/IP configuration settings.  
2. Configure your PC with a static IP address of 192.168.1.10 and 255.255.255.0 as the subnet  
mask.  
3. Connect an Ethernet cable from your computer to Ethernet Port 1 on the front of the SSL VPN  
Concentrator.  
4. Connect the power cord to the SSL312, turn on the concentrator and verify the following:  
The PWR power light goes on.  
The system has initialized and the TEST light has gone off.  
One of the LAN lights is lit: either the 10 Mbps or the 100 Mbps LED should light  
showing that a connectivity link as been established  
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Configuring the ProSafe SSL VPN Concentrator 25  
After the ProSafe SSL VPN Concentrator 25 software has been installed and the Static IP address  
configured, you may log into the SSL VPN Concentrator web management interface from an IE  
6.5.1 or higher, Safari 1.2 or Mozilla 1.x. The machine used for management is referred to as the  
“Management Station”.  
Note: You must have administrative access to your network’s concentrator device to  
configure the Management Interface settings  
To log into the management interface:  
1. Connect to the SSL312 by opening your browser and entering https://192.168.1.1 (for the  
Ethernet Port 1 IP) in the address field. .  
192.168.1.1  
https://  
Figure 2-1  
If you are connected to Ethernet Port 2 IP, the default address is https://10.0.0.1.  
2. A security warning may appear. Click Yes or OK to continue. A login screen with a User  
Name and Password dialog boxes will display.  
Figure 2-2  
3. When prompted, enter admin for the User Name and password for the Password, both in  
lower case letters.  
4. Select geardomain from the Domain drop-down menu.  
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5. Click Login to log in the SSL VPN Concentrator Management Interface.  
Once you have logged in, the following Status screen will display. The navigation links under  
System Configuration, Access Administration, Monitoring, SSL VPN Portal and Web  
Support menus on the left side of the browser window allow you to access and configure  
administrative settings. When one of the navigation options is clicked, the corresponding  
management configuration screen will display.  
Figure 2-3  
Click on the navigation links to view the corresponding management windows:  
Basic Installation and Configuration  
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The Launch Portal option under SSL VPN Portal in the navigation menu opens an SSL  
VPN portal window for users.  
In addition to the online help provided with each menu, you can access Web Support by  
clicking the KnowledgeBase link or the Documentation link under Web Support on the  
navigation menu.  
and redisplays the Login window. If you click the Logout link, you must log in again in  
order to manage SSL VPN Concentrator.  
Until an SSL certificate is uploaded to the SSL VPN Concentrator web server, the web browser  
“Certificate Management” in Chapter 4 on page page 4-7 for SSL certificate management  
instructions.  
To set up the SSL VPN Concentrator you will need to:  
Configure the SSL VPN Concentrator Password, SSL certificate and general system settings  
(described in Chapter 4, “General Settings”).  
Configure network and IP settings (Chapter 5, “Network Settings”).  
Define user and group settings (Chapter 6, “Group and User Access Policies”).  
Create authentication domains and portal layouts (Chapter 7, “Domains and Layouts”).  
Configure network resource objects (Chapter 8, “Network Resources”).  
Configure an IP address range for the VPN Tunnel client (Chapter 9, “VPN Tunnel Client”).  
The ProSafe SSL VPN Concentrator 25 management interface also includes System status, event  
logging, and log settings configuration pages (described in Chapter 3, “Status and Logging”).  
Once you have logged into the web user interface, an authenticated management session will be  
established. If you close the browser window, you must re-authenticate in order to log in into the  
web user interface. When you have completed the setup, you can reconfigure the computer you  
used for this process back to its original TCP/IP settings, if needed.  
After the ProSafe SSL VPN Concentrator 25 software has been installed and the IP address  
configured, you may log into the ProSafe SSL VPN Concentrator 25 user interface from the web  
browsers listed in “Web Browser Requirements” on page 1-2. For detailed instructions on  
configuring the ProSafe SSL VPN Concentrator 25 software, see “Configuring the ProSafe SSL  
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VPN Concentrator 25”. (Complete installation instructions can be found in the ProSafe SSL VPN  
Concentrator 25 Installation Guide or “Installing the SSL VPN Concentrator” on page 2-1.)  
To log in to the SSL VPN Concentrator.  
1. Enter the following into your web browser’s Address or Location field:  
https://[IP ADDRESS/NAME OF SSL VPN Concentrator SERVER]  
A security warning may appear. Click Yes or OK to continue. A Login window with a  
Password dialogue box will display.  
2. Enter the default administrator User Name and Password and select the SSL VPN  
Concentrator Domain to log in to the web user interface:  
User Name: [admin]  
Password: [password]  
Domain: [geardomain].  
Note: Both the user name and password are case-sensitive.  
3. Click Login to log in to the SSL VPN Concentrator web user interface.  
Basic Installation and Configuration  
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Chapter 3  
Status and Logging  
This chapter provides an overview of the SSL VPN Concentrator administrative interface and  
describes the SSL VPN Concentrator status information, logging, alerting and reporting features.  
These settings may be viewed in the Status and Logs section of the SSL VPN Concentrator  
It describes:  
SSL VPN Concentrator Status  
Event Log  
Active Users  
Log Settings  
SSL VPN Concentrator Status  
To view the SSL VPN Concentrator Status window:  
1. log into SSL VPN Concentrator from a web browser using the default Ethernet Port1 IP  
Address, https://192.168.1.1.  
2. Select Status from under the Monitoring menu options in the left navigation pane. The Status  
screen similar to the one shown below will display.  
Note: The status information will be unique depending upon the hardware and  
software configuration of the SSL VPN Concentrator server.  
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Figure 3-1  
The Status window shows important state and configuration information. Be sure to check the  
Status window for error messages and confirm that SSL VPN Concentrator is configured  
properly.  
From the Status page, you may view:  
The SSL VPN Concentrator software version  
The processor (CPU) of the SSL VPN Concentrator  
The amount of RAM memory on the SSL VPN Concentrator in MegaBytes (MB)  
The available disk space of the SSL VPN Concentrator in MegaBytes (MB)  
The uptime, the length of time since the SSL VPN Concentrator has been rebooted  
The start time, the time and date since the ProSafe SSL VPN Concentrator 25 was last started  
The number of active users. The number of active users includes administrative users. Click  
View current users or go to the Current Users page to view the list of current users.  
The Ethernet Port 1 and Ethernet Port 2 addresses of the SSL VPN Concentrator.  
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The SSL VPN Concentrator provides web based logging. It also provides the ability to send log  
messages to an external syslog server using the syslog protocol and to E-mail log files and alert  
messages to an E-mail address or pager. To configure syslog and event log settings, see “Log  
Settings” on page 3-6.  
To view the SSL VPN Concentrator event log:  
Click Event Log under the Monitoring menu in the left navigation menu. The Event Log window  
displays.  
Figure 3-2  
The Event Log window displays log messages in a sortable, searchable table. The SSL VPN  
Concentrator stores 250Kb of log data or approximately one thousand log messages. Once the log  
file reaches the log size limit, the log is cleared and, optionally, e-mailed to the SSL VPN  
Concentrator administrator.  
Each event log entry displays the following information (if applicable):  
Time and date of log event. The time stamp displays the date and time of log events. The  
time and date is displayed as “Year-Month-Day Hour:Minute:Second”. Hours are displayed in  
24-hour clock format, so 2:00 PM is displayed as hour 14 in the event log. The date and time  
are based on the local time of the SSL VPN Concentrator, which is configured on the Date  
and Time screen under the System Configuration menu.  
Source address. The Source IP address shows the IP address of the user or administrator that  
generated the log event. The source IP address may not be displayed for certain events, such as  
system errors.  
Destination address. The destination IP address field shows the name or IP address that  
received the event. For example, if a user accessed an Intranet web site through the SSL VPN  
portal, the corresponding log entry would display the IP address or fully qualified domain  
name of the web site accessed.  
Status and Logging  
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User name. The User name field shows the authenticated name of the user or administrator  
that generated the log event.  
Log message. The message field describes the event that occurred. Examples of log messages  
include “Administrator login successful” and “SSL VPN Concentrator  
restarting”.  
Log priority. The priority of log messages are divided into seven categories:  
Table 3-1. Priority of Log Messages  
Value  
Definition  
0
1
2
3
4
5
6
7
Emergency  
Alert  
Critical  
Error  
Warning  
Notice  
Information  
Debug  
The event log table may be sorted and filtered.  
To sort the event log by category:  
1. Click the category header to be sorted, such as Time or Source.  
2. Enter the search term in the Search field.  
3. Select an event category from the pull-down menu and click Find.  
To filter messages:  
1. Enter the term to be filtered in the Search field.  
2. Select the event category from the pull-down menu and click Exclude.  
To reset the search results and display all log messages, click Reset.  
Note: The Find and Exclude search tools are both case sensitive  
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By default, 50 messages are displayed per page. If more than 50 events have been logged, then a  
Page number menu will be displayed at the top of the event log table. Select the desired page  
number from the Page menu to see archived log messages.  
On the Log Settings page, you can configure the type of messages, such as warning and alert  
messages, that will be displayed in the event log. You can also configure log rotate features on the  
Log Settings page which will determine when to clear the log files.  
Active Users  
The Active Users screen displays the active users and administrators logged into the SSL VPN  
portal.  
To view the Active Users log file, click Active Users under the Monitoring menu in the left  
navigation pane.  
Figure 3-3  
The Active Users window displays the current users or administrators logged into the SSL VPN  
Portal or the SSL VPN Concentrator administrative interface. Each entry displays the name of the  
user, the group in which the user belongs, the IP address of the user and a time stamp indicating  
when the user logged in.  
A user will continue to appear in the Active Users table until the user manually logs out of the  
SSL VPN Portal or until an inactivity timeout occurs. Consequently, some users may appear in the  
Active Users table for several minutes after they have closed their browser windows.  
An administrator may terminate a user session and log the user out by clicking the Delete link in  
the Logout column adjacent to the user.  
Status and Logging  
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Log Settings  
The SSL VPN Concentrator supports web-based logging, syslog logging and e-mail alert  
messages. In addition, the SSL VPN Concentrator may be configured to e-mail the event log file to  
the SSL VPN Concentrator administrator before the log file is cleared.  
Syslog is an industry-standard logging protocol that records system and networking activity. The  
SSL VPN Concentrator syslog messages are sent in WELF (WebTrends Enhanced Log Format),  
so most standard firewall and networking reporting products can accept and interpret the SSL VPN  
Concentrator log files. The SSL VPN Concentrator syslog service transmits syslog messages to  
external syslog server(s) listening on UDP port 514.  
To configure Syslog Settings, E-mail Settings and Log and Alert Categories for syslog and alert  
settings:  
1. Click Log Settings under the System Configuration menu in the left navigation pane.  
Figure 3-4  
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2. In the SysLog Settings section, enter the IP address or fully qualified domain name of your  
syslog server in the Primary Syslog Server field. Leave this field blank if you do not require  
syslog logging.  
3. If you have a backup or second syslog server, enter the IP address or domain name of the  
Secondary Syslog Server in the Secondary Syslog Server field.  
4. In the E-mail Settings section:  
a. Enter your full e-mail address ([email protected]) in the E-mail Event Logs to  
field to receive e-mail notification. The event log file will be e-mailed to the specified  
e-mail address before the event log is cleared. If this field is left blank, log files will not be  
e-mailed.  
b. Enter your full e-mail address ([email protected]) or an e-mail pager address in the  
E-mail Alerts to field to receive alert messages via e-mail. An e-mail will be sent to the  
e-mail address specified if an alert event occurs.  
c. Enter the name or IP address of your mail server in the Mail Server field to e-mail log  
files or alert messages. If this field is left blank, log files and alert messages will not be  
e-mailed.  
d. Enter the e-mail address that log and alert messages will be e-mailed from in the Mail  
From Address field.  
e. Configure how frequently log files will be e-mailed and cleared in the Send Event Logs  
field. If the option “When Full” is selected, the event log will be e-mailed and then cleared  
when the log file is full. If “Daily” or “Weekly” options are selected, then  
The log file will be e-mailed and deleted on a daily or weekly basis.  
The log file will still be cleared if the log file is full before the end of the period  
f. From the Send Event Logs pull-down menu, select a schedule for sending Event Logs.  
You can also manually clear the Event Logs by clicking Clear Log.  
5. In the Log and Alert Categories section, define the type of events that will generate Syslog  
Messages, Event Logs and Alert messages from the Syslog Messages, Event Log and Alerts  
pull-down menus.  
Log categories are organized from most to least critical. Once a category is selected, then all  
events equal to or more critical than the selected log category and will be logged. The default  
Log and Alert categories are:  
Syslog Messages: Debug  
Event Log: Debug  
Status and Logging  
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Alerts: Error  
6. Click Apply to confirm your settings.  
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Chapter 4  
General Settings  
This chapter provides instructions for saving and restoring the configuration file, upgrading the  
Exporting and Saving a Backup Configuration File  
Erasing and Restoring the Default Settings  
Upgrading the SSL VPN Concentrator Firmware  
Time and Date Settings  
Certificate Management  
System Configuration Utilities  
The Utilities window allows you to export the SSL VPN Concentrator configuration file, import a  
saved configuration file, upgrade the SSL VPN Concentrator software, restore the settings to  
factory defaults and restart the SSL VPN Concentrator server. In addition, it allows users to import  
and encrypt the configuration files.  
To access the SSL VPN Concentrator software and system settings, click Utilities under the  
System Configuration menu in the left navigation page. The Utilities screen shown below will  
display.  
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Figure 4-1  
Encrypting the Configuration File  
For security purposes, you can encrypt the configuration files. However, if the configuration files  
are encrypted, they cannot be edited or reviewed for troubleshooting purposes.  
To encrypt the configuration files:  
Check the Encrypt configuration file radio box. The Configuration files will be encrypted when  
they are exported to disk.  
Exporting and Saving a Backup Configuration File  
You may save the SSL VPN Concentrator configuration settings to a backup file and then import  
the saved configuration file later.  
To save a backup version of theSSL VPN Concentrator configuration:  
1. From the Save or Restore Configuration section, click Export.  
2. A screen similar to the one shown below will display prompting you to Open or Save the file.  
Click Save.  
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Figure 4-2  
3. Choose the location to save the configuration file. The file is named “conf.zip” by default, but  
it can be renamed.  
4. Click Save to save the configuration file.  
Importing a Configuration File  
To import a saved configuration file:  
1. Click Import. A window similar to the following will display.  
Figure 4-3  
2. Click Browse to locate a saved configuration zip file. The configuration zip file should contain  
the gearhost.conf, smm.confand tunneld.conffiles.  
3. Select the file and then click Import.  
4. Restart the SSL VPN Concentrator server for the settings changes to take effect.  
General Settings  
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Erasing and Restoring the Default Settings  
To erase your SSL VPN Concentrator configuration settings and restore the initial configuration:  
1. Click Erase.  
2. A dialog box will prompt you to confirm the change. Click OK to restore the initial  
configuration settings.  
Figure 4-4  
The SSL VPN Concentrator software will automatically be restarted and all active connections  
will be dropped.  
Note: The IP address settings are not reset.  
Upgrading the SSL VPN Concentrator Firmware  
Note: Be sure to export the SSL VPN Concentrator configuration file before upgrading  
the firmware in case the software is corrupted or the entire system needs to be  
reinstalled.  
To install a new version of the SSL VPN Concentrator firmware:  
1. Click Upgrade. A window similar to the following will display.  
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Figure 4-5  
2. Click Browse to locate the saved firmware file, ssl312-X.X.X.tar.gz, where X.X.X  
indicates the release version.  
3. Select the file and then click Upload.  
4. Once the file has been uploaded, restart the SSL VPN Concentrator server for the upgrade to  
be complete.  
Time and Date Settings  
To configure the SSL VPN Concentrator time and date settings:  
1. Click Date and Time under the System Configuration menu in the left navigation pane.  
The SSL VPN Concentrator uses the time and date settings to timestamp log events and for  
other internal purposes.  
General Settings  
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Figure 4-6  
2. Select your time zone from the Select Your Time Zone drop-down menu.  
3. Select either the Use Network Time Protocol (NTP) radio box or the Set date and time  
manually radio box. If you selected the manual option, enter the desired time (in 24-hour time  
format) in the Hours, Minutes, Seconds, Month, Day and Year fields.  
4. Select the Network Time Protocol (NTP) to be used.  
If you selected the Use default NTP servers radio button, the default primary and  
secondary servers will be selected.  
If you selected the Use custom NTP servers, enter an NTP server IP address or fully-  
qualified domain name (FQDN) in the address fields. (For redundancy, enter a backup  
custom server address in the Secondary Server Name/IP Address field.)  
5. Enter the address of your primary and secondary servers in the Primary Server Name/IP  
Address and Secondary Server Name/IP Address fields. (The defaults are time-zone  
specific.)  
6. Click Apply to update the configuration.  
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If you enabled NTP, then the NTP time settings will override the manually configured time  
settings. The NTP time settings will be determined by the NTP server and the time zone that is  
selected in the Select Your Time Zone menu.  
Certificate Management  
In order to get a valid certificate from a widely accepted Certificate Authority such as Verisign or  
Thawte, you must generate a Certificate Signing Request (CSR) for your SSL VPN device.  
From the Certificates window, you can view the currently loaded certificates, upload a digital  
certificate and generate a new Certificate Signing Request (CSR).  
To generate a new Certificate Signing Request (CSR) file:  
1. Under the System Configuration menu in the left navigation pane, select Certificates. The  
Certificates screen will display.  
Figure 4-7  
2. Click New CSR/CRT in the Digital Certificate Management section. The Create CSR  
screen will display.  
General Settings  
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3. Fill out all of the fields with the appropriate information.  
Figure 4-8  
4. Check the Generate a Self-signed Certificate radio box to generate a new CRT.  
If all information is entered correctly, a crt.zip file will be created. This file includes a  
server.crt and a server.key key file. You will need to provide these files to the Certificate  
Authority.  
Note: Do not directly upload the CSR to SSL VPN Concentrator.  
5. Click Apply. A file Download screen will display. Click Save to save the csr.zip file to a disk  
location.  
6. Click Back to return to the Certificates screen.  
7. In the Import Digital Certificate table, select Browse to locate the zipped digital certificate  
file on your disk or network drive. Any file name will be accepted, but it must have the  
.zip” extension. The zipped file should contain a certificate file named “server.crt”  
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and a certificate key file named “server.key”. If the zipped file does not contain these two  
files, the zipped file will not be uploaded  
8. Click Upload to save the file to the Cert Description table. Once the certificate has been  
uploaded, the certificate will be displayed in the Current Certificates table  
Note: Valid certificates generated by an authorized Certificate Authority (CA) require  
a password. Before you enable the certificate and restart the software, be sure  
to enter the correct certificate password on the View Certificate window.  
To activate the newly uploaded certificate:  
1. Select the Enable radio button adjacent to the new certificate. The Enable Certificate screen  
will display.  
Figure 4-9  
General Settings  
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Figure 4-10  
2. Click Enable. The SSL VPN Concentrator software will restart using the new certificate.  
In order to obtain a valid certificate from a widely accepted Certificate Authority such as Verisign  
or Thawte, you must generate a Certificate Signing Request for your SSL VPN device.  
Note: Most valid certificates created by a Certificate Authority (CA) require a  
password. Before you enable the certificate and restart the software, be sure to  
enter the correct certificate password on the View Certificate screen.  
The Current Certificates table lists the valid SSL certificates. (The Certificate being used by the  
SSL VPN Concentrator will not show an “enable” link.)  
To view details of currently available certificates:  
In the Certificate table, click the name of the certificate. The View Certificate window will  
display for that certificate From the View Certificate window, you can view the issuer and  
certificate subject information.  
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Figure 4-11  
You may also delete an expired or incorrect certificate. Delete the certificate by clicking Delete .  
Note: The Delete button will not be displayed if the SSL certificate is active. To  
delete a certificate, upload and activate another SSL certificate. Then you can  
delete the inactive certificate from the View Certificate window.  
General Settings  
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Chapter 5  
Network Settings  
This chapter describes how to configure network and IP settings. These settings should be  
configured by a network administrator. The Network settings to be configured include:  
Network Interface Configuration  
Network Route Configuration  
Network Host Table Settings  
Configuring DNS Settings  
Configuring Network Settings  
The IP settings and interface settings of the SSL VPN Concentrator appliance may be configured  
through the Network screen under the System Configuration menu on the left navigation panel.  
From the Network window, an SSL VPN Concentrator administrator can  
Set the Ethernet Port 1 and Ethernet Port 2 addresses.  
Define the default network route and add additional static IP routes.  
Map host names or fully qualified domain names to IP addresses.  
Manage SSL Certificates (as described in “Certificate Management” in Chapter 4).  
Warning: These advanced network settings should only be configured by a network  
administrator.  
Sample SSL VPN Concentrator Configuration  
In the following network configuration example, the SSL VPN Concentrator appliance is deployed  
as a standalone SSL VPN device. A separate access router or firewall performs perimeter security.  
Interface Ethernet Port 1 IP address: 192.168.1.1  
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Interface Ethernet Port 1 subnet mask: 255.255.255.0(subnet: 192.168.1.0/24)  
Default gateway address (Firewall/Router address): 192.168.1.2  
In this configuration, the IP addresses of devices in the local network should be configured in the  
192.168.1.0/24subnet and the default gateway for these devices should be the internal IP  
address of the local firewall or router, 192.168.1.2. A network diagram of this configuration is  
displayed below.  
Corporate Gateway  
IP Address 192.168.1.2  
Firewall/Router  
IP Address  
192.168.1.2  
LAN Subnet  
192.168.1.0/24  
SSL312 IP Address  
192.168.1.1  
Figure 5-1  
All connections initiated from the Internet can be blocked by the firewall except HTTPS traffic  
(TCP port 443). HTTPS traffic should be forwarded to the SSL VPN Concentrator appliance  
address, 192.168.1.1.  
Network Interface Configuration  
Configure the SSL VPN Concentrator network Interface settings by selecting Network under the  
System Configuration menu in the left navigation pane and then clicking the Interface radio  
button.  
To configure the Ethernet Port 1 and Ethernet Port 2 Interfaces:  
1. Enter the Ethernet Port 1 (SSL) IP address of your SSL VPN Concentrator. This address  
should be a unique address in the same subnet as the rest of your local network. The factory  
default is 192.168.1.1.  
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Figure 5-2  
2. Enter the Ethernet Port 1 subnet mask that has been configured for your network. The subnet  
mask value should be the same value as the subnet mask configured on your network  
computers. The factory default is 255.255.255.0 (The subnet mask specifies the network  
number portion of an IP address.).  
3. Enable two port operation by checking this radio box. A second Ethernet port will be  
enabled.  
Note: One port operation is recommended for most networks.  
4. Enter a local or internal IP address of your ProSafe SSL VPN Concentrator 25. This address  
should be in a different subnet than the Ethernet Port 1 IP address. The default Ethernet Port 2  
IP Address is 10.0.0.1.  
5. Enter the subnet mask. The subnet mask specifies the network number portion of an IP  
address. The factory default is 255.255.255.0.  
Network Settings  
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6. Click Apply to save your settings.  
Note: The SSL VPN Concentrator does not perform Network Address Translation  
(NAT). And the SSL VPN Concentrator only enforces access policies on SSL  
VPN traffic, not on other TCP/IP protocols. Therefore, the SSL VPN  
Concentrator should be used in conjunction with a network firewall.  
If the interface is configured to terminate SSL VPN connections, then restart the SSL VPN  
Concentrator software for the change to take effect.  
Note: The SSL VPN Concentrator administrative session will end when the software  
is restarted. To log in to the SSL VPN Concentrator management interface,  
enter the new IP address of the SSL VPN Concentrator device in the Address  
or Location field of your web browser. Be sure that the management station is  
in the same subnet as the new SSL VPN Concentrator IP address.  
To complete the IP settings configuration, also configure SSL VPN Concentrator DNS settings  
and network routes.  
Network Route Configuration  
From the Network Route screen, you can define the default network route and add additional static  
routes to local area subnets. The default route is required for Internet access; static routes are  
optional.  
To configure the default route:  
1. Check the Static Routes radio button on the Network screen. The Network screen will  
display both Add Default Route and Add Static Routes fields, as shown below.  
2. In the Add Default Route section, enter the IP address of the router or default gateway of the  
network in the Default Gateway Address field.  
The default gateway address is the same gateway address used by local area network  
computers to connect to the Internet and it may be the address of a network firewall.  
3. Select the Ethernet interface (ethernet-1 or ethernet-2) that should be used to connect to the  
default gateway address from the Interface pull-down menu.  
4. Click Apply. Once updated, the route will be displayed in the Static Routes table.  
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Figure 5-3  
To configure a static route:  
1. In the Add Static Routes section, enter the destination network address of the static route in  
the Destination Network field. The destination network address is an IP address in the remote  
network subnet.  
Note: The destination network address may be a valid IP address or it may be a  
subnet address that ends in “.0”, such as “192.168.0.0”.  
2. Enter the subnet mask of the remote network segment in the Subnet Mask field.  
Network Settings  
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3. Enter the IP address of your router in the Gateway Address field. The gateway address should  
be in the same subnet as the ethernet-1 or ethernet-2 interface.  
For example, if the ethernet-1 interface address is “10.0.0.100” and the subnet mask is  
255.255.255.0”, then a router connected through the ethernet-1 interface should be  
10.0.0.X”.  
4. Select the Ethernet interface that should be used to connect to the gateway address from the  
Interface menu (ethernet-1 or ethernet-2).  
5. Click Apply. Once the domain has been added, the domain will be added to the Routes table.  
Note: To add additional local subnets that can directly connect to the ProSafe SSL  
VPN Concentrator 25 device, define the Destination Network address, the  
Subnet Mask, and the Interface, but leave the Gateway Address field blank.  
Network Host Table Settings  
From the Host Table screen you can map host names or fully qualified domain names (FQDNs) to  
IP addresses.  
Note: The SSL VPN Concentrator can act as a NetBIOS and a WINS (Windows Internet  
Naming Service) client to learn local network host names and corresponding IP  
addresses.  
To configure host resolution:  
1. Check the Host Table radio button on the Network screen. The Network screen will display  
the Add Host fields and the Host Table.  
2. Enter the IP Address of the machine that will be mapped to a host name in the IP Address  
field.  
3. Enter the host name or Fully Qualified Domain Name of the machine in the Host Name field.  
For example, enter “mycomputer” or “www.netgear.com”. Do not enter names with spaces or  
other non-ASCII characters such as apostrophes or commas.  
4. Enter the host alias in the optional Alias field. For example, if a FQDN “www.netgear.com”  
has been entered in the Host Name field, then a shorter name, such as “www” or “web” may  
be entered in the Alias field.  
5. Click Apply.  
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Once the new Host has been added, the Host will be displayed in the Host Table. The Host  
Table displays a list of the configured host names and the corresponding IP addresses  
Figure 5-4  
Configuring DNS Settings  
The DNS Settings window allows the ProSafe SSL VPN Concentrator 25 administrator to  
configure the hostname, DNS server addresses and WINS server addresses. The WINS server  
configuration is optional; the DNS server configuration is required.  
To configure the ProSafe SSL VPN Concentrator 25 hostname, DNS settings and WINS settings:  
1. Check the DNS Settings radio box on the Network screen. The Network screen will display  
the fields for entering the DNS Settings.  
Network Settings  
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Figure 5-5  
2. Enter the Hostname for the ProSafe SSL VPN Concentrator 25 device. The hostname is used  
to identify the SSL VPN Concentrator device on the network. Use only letters and numbers for  
the hostname; do not enter non-ASCII characters such as spaces or apostrophes.  
3. Enter the IP address of your DNS server in the Primary DNS Server field.  
4. For redundancy, enter the IP address of a backup DNS server in the Secondary DNS Server  
field.  
5. Enter the domain name of your network in the DNS Domain field. This field is optional and is  
not required for most network environments.  
6. Click Apply to update the configuration.  
Note: If you update the SSL VPN gearhost hostname, you must restart the ProSafe SSL  
VPN Concentrator 25 software for the change to take effect. DNS settings changes  
take effect immediately.  
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Chapter 6  
Group and User Access Policies  
This chapter describes how to define users and groups and how to configure SSL VPN  
Concentrator access policies and bookmarks for the users and groups. This chapter includes the  
Defining and Editing a User Bookmarks  
Active Directory Authentication Servers for Group Policies and Bookmarks  
LDAP Authentication Domains for Group Policies and Bookmarks  
NT and RADIUS Domain Servers for Group Policies and Bookmarks  
Users, Groups and Global Policies  
An administrator can define user, group and global policies to predefined network resource  
objects, IP addresses, address ranges, or all IP addresses and to different SSL VPN services. A  
specific hierarchy is invoked over which policies take precedence. The SSL VPN Concentrator  
policy hierarchy is defined as:  
1. User Policies take precedence over all Group Policies.  
2. Group Policies take precedence over all Global Policies.  
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3. If two or more user, group or global policies are configured, the most specific policy takes  
precedence.  
For example, a policy configured for a single IP address takes precedence over a policy configured  
for a range of addresses. And a policy that applies to a range of IP addresses takes precedence over  
a policy applied to all IP addresses. If two or more IP address ranges are configured, then the  
smallest address range takes precedence. Hostnames are treated the same as individual IP  
addresses  
Network Resources are prioritized just like other address ranges. However, the prioritization is  
based on the individual address or address range, not the entire Network Resource.  
For example, let’s assume the following global policy configuration:  
Policy 1: A Deny rule has been configured to block all services to the IP address range  
10.0.0.0 - 10.0.0.255.  
Policy 2: A Deny rule has been configured to block FTP access to 10.0.1.2 -  
10.0.1.10.  
Policy 3: A Permit rule has been configured to allow FTP access to the predefined network  
resource, FTP Servers. The FTP Servers network resource includes the following  
addresses:10.0.0.5 - 10.0.0.20and ftp.company.com, which resolves to  
10.0.1.3.  
Assuming that no conflicting user or group policies have been configured, if a user attempted to  
access:  
An FTP server at 10.0.0.1, the user would be blocked by Policy 1.  
An FTP server at 10.0.1.5, the user would be blocked by Policy 2.  
An FTP server at 10.0.0.10, the user would be granted access by Policy 3. The IP address  
range 10.0.0.5 - 10.0.0.20is more specific than the IP address range defined in  
Policy 1.  
An FTP server at ftp.company.com, the user would be granted access by Policy 3. A single  
host name is more specific than the IP address range configured in Policy 2.  
Note: The user would not be able to access ftp.company.com using its IP address  
10.0.1.3. The SSL VPN Concentrator policy engine does not perform reverse  
DNS lookups.  
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Global Policies  
You can view and configure the SSL VPN Concentrator Global Policies, Groups and Users by  
selecting Users and Groups under the Access Administration menu in the left navigation pane.  
Figure 6-1  
Editing Global Policy Settings  
To edit global settings:  
1. Click the Edit Global Policies link in the Global Policies table. The Global Settings screen  
will display.  
Group and User Access Policies  
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Figure 6-2  
2. Enter the number of minutes of inactivity to allow in the Inactivity Timeout field.  
3. Click Apply to save the configuration changes.  
The inactivity timeout can be set at the user, group and global level. If one or more timeouts  
are configured for an individual user, the user timeout setting will take precedence over the  
group timeout and the group timeout will take precedence over the global timeout.  
Setting the global settings timeout to 0 disables the inactivity timeout for users that do not  
have a group or user timeout configured.  
Adding and Editing Global Policies  
To define global access policies:  
1. Click Add Policy in the Global Policies section. An Add Policy window will be displayed.  
Note: User and group access policies will take precedence over global policies.  
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Figure 6-3  
2. From the Apply Policy To pull-down menu, select whether the policy will be applied to a  
predefined network resource, an individual host, a network or all addresses.  
3. Enter a name for the policy in the Policy Name field.  
Note: SSL VPN Concentrator policies apply to the destination address(es) of the SSL  
VPN connection, not the source address. You cannot permit or block a specific  
through the policy engine.  
If your policy applies to a predefined network resource, select the name of the resource  
from the Defined Resource menu. For information about creating network resources,  
refer to Chapter 8, “Network Resources”.  
If your policy applies to a specific host, enter the IP address of the local host machine in  
the IP Address field.  
If your policy applies to a network, enter the network address in the Network Address  
field and the subnet mask in the Subnet Mask field.  
4. Select the service type from the Service pull-down menu. If you are applying a policy to a  
network resource, the service type is defined in the network resource.  
5. Select PERMIT or DENY from the Status pull-down menu to either permit or deny SSL  
VPN connections for the specified service and host machine.  
6. Click Apply to update the configuration. Once the configuration has been updated, the new  
policy will be displayed in the Global Policies table on the Global Settings screen.  
The Global Policies will be displayed in the order of priority, from the highest priority policy  
to the lowest priority policy.  
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Defining and Editing Global Bookmarks  
To define global bookmarks:  
1. Click Add Bookmark in the Global Bookmarks section. An Add Bookmark window will  
be displayed.  
Figure 6-4  
When global bookmarks are defined, all members will see the defined bookmarks from the  
SSL VPN portal. Individual users will not be able to delete or modify global bookmarks.  
2. Enter a descriptive name in the Bookmark Name field.  
3. Enter the domain name or the IP address of a host machine on the LAN in the Name or IP  
Address field.  
4. Select the service type from the Service pull-down menu  
5. Select the screen size for viewing bookmark data from the Screen Size pull-down menu.  
6. Click Apply to update the configuration. Once the configuration has been updated, the new  
global bookmark will be displayed in the Global Bookmarks table on the Global Settings  
screen.  
Groups Configuration  
When configuring Groups, remember that user policies take precedence over all group policies  
and group policies take precedence over all global policies, regardless of the policy definition. (A  
user policy that allows access to all IP addresses will take precedence over a group policy that  
denies access to a single IP address).  
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SSL VPN Concentrator Groups are also defined from the Users and Groups screen. Select the  
Users and Groups option under the Access and Administration menu in the left navigation  
pane. The Users and Groups screen will display  
Figure 6-5  
Adding a New Group  
To create a new group:  
1. Click Add Group on the Users and Groups screen (see Figure 6-2). An Add Group window  
will display.  
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Figure 6-6  
2. Enter a descriptive name for the group in the Group Name field.  
3. Select the appropriate domain in the Domain menu. The domain will determine the  
authentication method for the group.  
4. Click Apply to update the configuration. Once the group has been added, the new group will  
be added to the Groups table on the User and Groups screen.  
All of the configured groups are displayed in the table on the Users and Groups screen. The  
Groups are listed in alphabetical order.  
Editing Group Settings  
To edit group settings:  
1. Click the name of the group in the Groups table. The Edit Group Settings window will  
display. The general group information, including the Group Name, Domain Name, and  
Inactivity Timeout will be displayed. The Group Name and Domain Name are not  
configurable.  
2. Set the inactivity timeout for users in the group by entering the number of minutes of inactivity  
to allow in the Inactivity Timeout field.  
3. Click Apply to save the configuration changes.  
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Figure 6-7  
The inactivity timeout can be set at the user, group and global level. Set the timeout as 0 in the  
user and group configuration to use the global timeout setting. If multiple timeout settings are  
configured, the user timeout setting will take precedence over the group timeout and the group  
timeout will take precedence over the global timeout.  
32  
The maximum timeout setting is 2 or over 100,000 minutes, although setting the timeout to 0  
on the Global Settings page disables the inactivity timeout (if 0 is also configured as the  
inactivity timeout for the user and group).  
Defining and Editing Group Policies  
With group access policies, all traffic is allowed by default. Additional allow and deny policies  
may be created by destination address or address range and by service type.  
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The most specific policy will take precedence over less specific policies. For example, a policy  
that applies to only one IP address will have priority over a policy that applies to a range of IP  
addresses. If there are two policies that apply to a single IP address, then a policy for a specific  
service (for example RDP) will take precedence over a policy that applies to all services.  
Note: User policies take precedence over all group policies and group policies take  
precedence over all global policies, regardless of the policy definition (A user  
policy that allows access to all IP addresses will take precedence over a group  
policy that denies access to a single IP address).  
To define group access policies:  
1. Click Add Policy in the Group Policies section of the Group Settings screen. An Add Policy  
window will display.  
Figure 6-8  
2. From the Apply Policy To pull-down menu, select whether the policy will be applied to a  
predefined network resource, an individual host, a range of addresses or all addresses.  
3. Define a name for the policy in the Policy Name field.  
Note: SSL VPN Concentrator policies apply to the destination address(es) of the SSL  
VPN connection, not the source address. You cannot permit or block a specific  
IP address on the Internet from authenticating to the SSL VPN Concentrator  
through the policy engine. That type of policy would need to be defined by a  
firewall rule.  
4. Select the appropriate policy:  
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If your policy applies to a predefined network resource, select the name of the resource  
from the Defined Resource pull-down menu. For information about creating network  
resources, refer to Chapter 8, “Network Resources”.  
If your policy applies to a specific host, enter the IP address of the local host machine in  
the IP Address field.  
If your policy applies to a network, enter the network address and subnet bit mask (0-32)  
in the Network and Subnet Mask fields.  
5. Select the service type in the Service pull-down menu. If you are applying a policy to a  
network resource, the service type is defined in the Defined Resource field. .  
Note: Network Resources are configured in Network Resources under the Access  
Administration menu on the left navigation pane.  
6. Select PERMIT or DENY from the Status pull-down menu to either permit or deny SSL  
VPN connections for the specified service and host machine.  
7. Click Apply to update the configuration. Once the configuration has been updated, the new  
group policy will be displayed in the table on the Edit Group Settings screen.  
The group policies in the Group Policies table are ranked by the order of priority, from the  
highest priority policy to the lowest priority policy.  
Defining and Editing Group Bookmarks  
SSL VPN Concentrator bookmarks provide a convenient way for SSL VPN users to access  
computers on the local area network that they will connect to frequently. Group bookmarks will  
apply to all members of the specific group. When group bookmarks are defined, all group  
members will see the defined bookmarks from the SSL VPN portal. Individual users will not be  
able to delete or modify group bookmarks.  
To define group bookmarks:  
1. Click Add Bookmark in the Group Bookmarks section of the Group Settings screen. An  
Add Bookmark screen will display.  
When group bookmarks are defined, all group members will see the defined bookmarks from  
the SSL VPN Portal. Individual group members will not be able to delete or modify group  
bookmarks.  
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Figure 6-9  
2. Enter a descriptive name in the Bookmark Name field.  
3. Enter the domain name or the IP address of a host machine on the LAN in the Name or IP  
Address field.  
4. Select the service type from the drop-down Service menu.  
5. If Terminal Services (RDP5) is selected, select the screen size that the bookmark will use from  
the Screen Size drop-down menu.)  
6. Click Apply to update the configuration. Once the configuration has been updated, the new  
group bookmark will be displayed on the Group Settings window. in the Group Bookmarks  
table.  
Deleting a Group  
To delete a group:  
1. Click the name of the group that you wish to remove from the Groups table. The Group  
Settings window will display.  
2. In the Group Settings window, click Delete Group. The Users and Groups window will  
display and the deleted group will no longer appear in the list of defined groups.  
Note: A group cannot be deleted if users have been added to the group or if the group  
is the default group created for an authentication domain.  
You can also delete a group by clicking its Delete link.  
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To delete a group that is the default group for an authentication domain:  
1. Delete the corresponding domain (you cannot delete the group in the Group Settings  
window).  
2. If the group is not the default group for an authentication domain, first delete all users in the  
group. Then you should be able to delete the group on the Group Settings page.  
Note: The default group “geardomain” cannot be deleted.  
Users Configuration  
SSL VPN Concentrator users are defined from the Users and Groups screen Select the Users and  
Groups option under the Access and Administration menu in the left navigation pane. The Users  
and Groups screen will display.  
Figure 6-10  
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Adding a New User  
To create a new user:  
1. Click Add User on the Users and Groups screen. An Add User window will display.  
Figure 6-11  
2. Enter the user name for the user in the User Name field. This will be the name the user will  
enter in order to log into the SSL VPN portal.  
3. Select the name of the group to which the user belongs from the Group pull-down menu.  
4. Click Apply.  
If the selected group is in a domain that uses external authentication, such as Active Directory,  
RADIUS, NT Domain or LDAP, then the Add User window will close and the new user will  
be added to the Users and Groups table.  
Note: Groups configured to use Radius, LDAP, NT Domain or Active Directory  
authentication do not require passwords because the external authentication  
server will validate user names and passwords.  
It is only necessary to enter RADIUS, LDAP, NT and Active Directory user names if you wish  
to define specific policies or bookmarks per user. If users are not defined in the SSL VPN  
Concentrator, then global policies and bookmarks will apply to users authenticating to an  
external authentication server.  
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If the selected group is in a domain that uses internal database authentication, such as the  
default “geardomain” domain, then the following window will display:  
Figure 6-12  
5. Enter the user password in the Password field.  
6. Re-enter the password in the Confirm Password field.  
Note: Both the user name and password are case-sensitive.  
7. Select the user type from the User Type pull-down menu, (either User or Administrator).  
8. Click Apply to update the configuration. Once the user has been added, the new user will be  
added to the table in the Users and Groups screen.  
Editing a User  
To edit a user:  
1. Click the name of the user in the Users table on the Users and Groups screen. The User  
Settings window will display as shown in Figure 6-13.  
The Edit User Settings section shows the User Name, Group Name, and Domain  
Name. These fields are not configurable. If information supplied in these fields need to be  
modified, then remove the user by clicking Delete User and then recreate the user with the  
correct information.  
If the user authenticates to an external authentication server, then the User Type and  
Password fields will not be shown. The password fields are not configurable because the  
authentication server will validate the password. The user type is not configurable because  
the SSL VPN Concentrator only allows users that authenticate to the internal user database  
to have administrative privileges.  
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Figure 6-13  
2. Enter the new user password in the Password field to modify the user password.  
3. Enter the password again in the Confirm Password field.  
4. Click Apply to update the configuration  
To change the user inactivity timeout:  
1. Enter the number of minutes of inactivity to allow in the Inactivity Timeout field.  
2. Click Apply to save the configuration changes.  
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Defining and Editing User Policies  
To define user access policies:  
1. Click Add Policy on the Edit User Settings screen. An Add Policy window will display.  
Figure 6-14  
2. In the Apply Policy To pull-down menu, select whether the policy will be applied to a  
predefined network resource, an individual host, a network or all addresses.  
3. Enter a name for the policy in the Policy Name field.  
SSL VPN Concentrator policies apply to the destination address(es) of the SSL VPN  
connection, not the source address. You cannot permit or block a specific IP address  
on the Internet from authenticating to the SSL VPN Concentrator through the policy  
engine.  
If your policy applies to a predefined network resource, select the name of the resource  
from the Defined Resource menu. For information about creating network resources,  
refer to Chapter 8, “Network Resources”.  
If your policy applies to a specific host, enter the IP address of the local host machine in  
the IP Address field.  
If your policy applies to a network, enter the network address in the Network Address  
field and the subnet mask in the Subnet Mask field.  
4. Select the service type from the Service pull-down menu. If you are applying a policy to a  
network resource, the service type is defined in the network resource.  
5. Select PERMIT or DENY from the Status pull-down menu to either permit or deny SSL  
VPN connections for the specified service and host machine.  
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6. Click Apply to update the configuration. Once the configuration has been updated, the new  
policy will be displayed in the Edit User Settings window.  
The user policies will be displayed in the Edit Users Settings screen in the User Policies table  
in the order of priority, from the highest priority policy to the lowest priority policy.  
Defining and Editing a User Bookmarks  
To define user bookmarks:  
1. Click Add Bookmark on the Edit User Settings screen. An Add Bookmark window will  
display.  
Figure 6-15  
When user bookmarks are defined, the user will see the defined bookmarks from the SSL VPN  
portal. Individual user members will not be able to delete or modify bookmarks created by the  
administrator.  
2. Enter a descriptive name in the Bookmark Name field.  
3. Enter the domain name or the IP address of a host machine on the LAN in the Name or IP  
Address field.  
4. Select the service type in the Service pull-down menu.  
5. Select the screen size the bookmark will use to display data from the Screen Size pull-down  
menu.  
6. Click Apply to update the configuration. Once the configuration has been updated, the new  
user bookmark will be displayed in the User Bookmarks table on the Edit User Settings  
screen.  
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Deleting a User  
To delete a user:  
1. Click the Delete link adjacent to the users name in the Users table. The user will be removed  
from the table in the Users and Groups window, or  
2. Click the user name that you wish to remove. The Edit User Settings window will display.  
3. In the Edit User Settings window, click Delete User. Once deleted, the user will be removed  
from the table in the Users and Groups window.  
Note: A user cannot be deleted if the user is the only user defined with administrative  
privileges  
Active Directory Authentication Servers for Group Policies  
and Bookmarks  
Active Directory authentication servers support a group and user structure that can be queried  
when an Active Directory user logs in. This means that you can create policies and bookmarks for  
Active Directory users at the group level, without needing to define Active Directory users in the  
SSL VPN Concentrator. When a user logs in, if no corresponding user name is configured in the  
SSL VPN Concentrator, then it will query the Active Directory server for the list of groups that the  
user belongs to. If any of the same groups are defined in the SSL VPN Concentrator, then policies  
and bookmarks for the first Windows Active Directory group that matches a group configured in  
the SSL VPN Concentrator will be applied to the user.  
Once you create an Active Directory domain, you can add groups that correspond with groups on  
your Active Directory server. If the Active Directory user is configured in the SSL VPN  
Concentrator, then the SSL VPN Concentrator will ignore the group information provided by the  
Active Directory and, instead, implement policies and bookmarks based on the user settings and  
the settings of the group to which the user belongs.  
Note: Because other authentication services do not have the same hierarchal structure and  
group definitions as Active Directory, if you want to apply specific policies or  
bookmarks to a group of RADIUS, NT, or LDAP users, you must add each user on  
the Users and Groups screen.  
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LDAP Authentication Domains for Group Policies and  
Bookmarks  
LDAP (Lightweight Directory Access Protocol) is a standard for querying and updating a  
directory. Since LDAP supports a multilevel hierarchy (for example, groups or organizational  
units), the SSL VPN Concentrator can query this information and provide specific group policies  
or bookmarks based on LDAP attributes. By configuring LDAP attributes, the SSL VPN  
Concentrator administrator can leverage the groups that have already been configured in an LDAP  
or Active Directory database, rather than manually recreating the same groups in the SSL VPN  
Concentrator.  
Once an LDAP authentication domain is created, a default LDAP group will be created with the  
same name as the LDAP domain name. Although additional groups may be added or deleted from  
this domain, the default LDAP group may not be deleted.  
For an LDAP group, you may define LDAP attributes. For example, you can specify that users in  
an LDAP group must be members of a certain group or organizational unit defined on the LDAP  
server. Or you can specify a unique LDAP distinguished name.  
Note: The Microsoft Active Directory database uses an LDAP organization schema. The  
Active Directory database may be queried using Kerberos authentication (the  
standard authentication type; this is labeled “Active Directory” domain  
authentication in the SSL VPN Concentrator), NTLM authentication (labeled “NT  
Domain” authentication in the SSL VPN Concentrator), or using LDAP database  
queries. So, an LDAP domain configured in the SSL VPN Concentrator can  
authenticate to an Active Directory server.  
To add an LDAP authentication domain, see “Authentication Domains” in Chapter 7.  
Sample LDAP Attributes  
You may enter up to 4 LDAP attributes per group. The following are some example LDAP  
attributes of Active Directory LDAP users:  
name=”Administrator”  
memberOf=”CN=Terminal Server Computers,CN=Users,DC=netgearnetworks,  
DC=net”objectClass=”user”  
msNPAllowDialin=”FALSE”  
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LDAP Attribute Rules  
If multiple attributes are defined for a group, ALL attributes must be met by LDAP users.  
If no attributes are defined, then any user authorized by the LDAP server can be a member of  
the group.  
If multiple groups are defined and a user meets all the LDAP attributes for two groups, then  
the user will be considered part of the group with the most LDAP attributes defined. If the  
matching LDAP groups have an equal number of attributes, then the user will be considered a  
member of the group based on the alphabetical order of the groups.  
If an LDAP user fails to meet the LDAP attributes for all LDAP groups configured on the SSL  
VPN Concentrator, then the user will not be able to log into the portal. So the LDAP attributes  
feature not only allows the administrator to create individual rules based on the LDAP group  
or organization, it also allows the administrator to only allow certain LDAP users to log into  
the portal.  
Sample LDAP Users and Attributes Settings  
If a user is manually added to a LDAP group, then the user setting will take precedence over  
LDAP attributes.  
For example:  
An LDAP attribute objectClass=”Personis defined for group Group1 and an LDAP  
attribute memberOf=”CN=WINS Users,DC=netgearnetworks,DC=netis defined  
for Group2.  
If user Jane is defined by an LDAP server as a member of the Person object class, but is NOT  
a member of the WINS Users group, Jane will be a member of the SSL VPN Concentrator  
Group1.  
But if the administrator manually adds the user Jane to the SSL VPN Concentrator Group2,  
then the LDAP attributes will be ignored and Jane will be a member of Group2.  
Querying an LDAP Server  
If you would like to query your LDAP or Active Directory server to find out the LDAP attributes  
of your users, there are several different methods. From a machine with LDAPsearch tools (for  
example a Linux machine with OpenLDAP installed) run the following command:  
ldapsearch -h 10.0.0.5 -x -D “cn=demo,cn=users,dc=netgearnetworks,dc=net”  
-w demo123 -b “dc=netgearnetworks,dc=net” > /tmp/file  
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Where:  
10.0.0.5is the IP address of the LDAP or Active Directory server  
“cn=demo,cn=users,dc=netgearnetworks,dc=netis the distinguished  
name of an LDAP user  
demo123is the password for the user demo  
“dc=netgearworks,dc=netis the base domain that you are querying  
> /tmp/fileis optional and defines the file where the LDAP query results will be  
saved.  
For further information on querying an LDAP server from a Window server, please see:  
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechRef/8196d68e-  
776a-4bbc-99a6-d8c19f36ded4.mspx  
NT and RADIUS Domain Servers for Group Policies and  
Bookmarks  
For authentication to RADIUS or Microsoft NT domains (using Kerberos), you can individually  
define AAA users and groups. This is not required, but it allows you to create separate policies or  
bookmarks for individual AAA users.  
When a user logs in, the SSL VPN Concentrator will validate with the appropriate RADIUS or NT  
server that the user is authorized to log in. If the user is authorized, the SSL VPN Concentrator will  
check to see if a user exists in the SSL VPN Concentrator Users and Groups database. If the user  
is defined, then the policies and bookmarks defined for the user will apply.  
For example, if you create a RADIUS domain in the SSL VPN Concentrator called “Miami  
RADIUS server”, you can add users to groups that are members of the “Miami RADIUS server”  
domain. These user names must match the names configured in the RADIUS server. Then, when  
users log in to the portal, policies, bookmarks and other user settings will apply to the users. If the  
AAA user does not exist in the SSL VPN Concentrator, then only the global settings, policies and  
bookmarks will apply to the user.  
For adding new RADIUS or Microsoft NT domain servers, see “Authentication Domains” in  
Chapter 7.  
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Chapter 7  
Domains and Layouts  
It describes:  
LDAP Authentication  
Active Directory Authentication  
Adding Portal Layouts  
Duplicating and Editing Portal Layouts  
Authentication Domains  
To view the SSL VPN Concentrator Domains window from the Administrative User Interface,  
click the Domains option under the Access Administration menu in the left navigation pane.  
Figure 7-1  
In order to create access policies, you must first create authentication domains. By default, the  
geardomain authentication domain is already defined. The SSL VPN Concentrator domain is the  
SSL VPN Concentrator internal user database.  
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Additional domains may be created that require authentication to remote authentication servers.  
The SSL VPN Concentrator supports RADIUS (PAP, CHAP, MSCHAP, and MSCHAPV2),  
LDAP, NT Domain, and Active Directory authentication in addition to internal user database  
authentication.  
All of the configured domains will be listed in the table in the Domains window. The domains are  
listed in the order in which they were created.  
Local User Database Authentication  
You may create multiple domains that authenticate users with users and passwords stored on the  
SSL VPN Concentrator. This is necessary if you wish to display different portal layouts (such as  
SSL VPN portal pages, themes, etc.) to different users.  
To add a new authentication domain:  
1. Click Add Domain. An Add Domain window similar to the following will display.  
Figure 7-2  
2. Select Local User Database from the Authentication Type pull-down menu.  
3. Enter a descriptive name for the authentication domain in the Domain Name field. This is the  
domain name users will select in order to log into the SSL VPN portal.  
4. Select the name of the layout in the Portal Layout Name pull-down menu. The default layout  
is SSL-VPN. Additional layouts may be defined in the Portal Layouts screen.  
5. Check the Require client digital certificates radio box to force users to supply a valid digital  
certificate before granting access. The CNAME of the client certificate must match the user  
name that the user supplies to log in and the certificate must be generated by a certificate  
authority (CA) that is trusted by SSL VPN Concentrator.  
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6. Click Apply to update the configuration. Once the domain has been added, the domain will be  
added to the table on the Domains screen  
RADIUS Authentication  
To create a domain with Radius authentication:  
1. Click Add Domain. An Add Domain window will be displayed.  
2. Select a RADIUS domain from the Authentication Type pull-down menu. The Add Domain  
window displays the fields for a domain for Radius authentication.  
Figure 7-3  
3. Enter a descriptive name for the authentication domain in the Domain Name field. This is the  
domain name users will select in order to log into the SSL VPN portal.  
4. Enter the IP address or domain name of the Radius server in the Radius Server Address field.  
5. If required by the Radius server, enter an authentication secret in the Secret Password field.  
6. Select the name of the layout from the Portal Layout Name drop-down menu. The default  
layout is SSL-VPN. Additional layouts may be defined in the Portal Layouts page.  
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7. Check the Require client digital certificates checkbox to force users to supply a valid digital  
certificate before granting access. The CNAME of the client certificate must match the user  
name that the user supplies to log in and the certificate must be generated by a certificate  
authority (CA) that is trusted by SSL VPN Concentrator.  
8. Click Apply to update the configuration. Once the domain has been added, the domain will be  
added to the table on the Domains screen.  
NT Domain Authentication  
To configure NT Domain authentication, click Add Domain. An Add Domain window will be  
displayed. In the Add Domain window.  
1. Select NT Domain from the Authentication Type menu. The NT Domain configuration  
fields will be displayed. The Add Domain window displays the fields for a domain with NT  
authentication:  
Figure 7-4  
2. Enter a descriptive name for the authentication domain in the SSL VPN Concentrator Domain  
Name field. This is the domain name selected by users when they authenticate to the SSL  
VPN portal. It may be the same value as the NT Domain Name.  
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3. Enter the IP address or host and domain name of the server in the NT Server Address field.  
4. Enter the NT authentication domain in the NT Domain Name field. This is the domain name  
configured on the Windows authentication server for network authentication.  
5. Select the name of the layout from the Portal Layout Name pull-down menu The default  
layout is SSL-VPN. Additional layouts may be defined in the Portal Layouts page.  
6. Check the Require client digital certificates checkbox to force users to supply a valid digital  
certificate before granting access. The CNAME of the client certificate must match the user  
name that the user supplies to log in and the certificate must be generated by a certificate  
authority (CA) that is trusted by the SSL VPN Concentrator.  
7. Click Apply to update the configuration. Once the domain has been added, the domain will be  
added to the table in the Domains screen.  
LDAP Authentication  
To configure LDAP authentication, click Add Domain. An Add Domain window will be  
displayed. In the Add Domain window:  
1. Select LDAP from the Authentication Type menu. The LDAP domain configuration fields  
will be displayed.The Add Domain Window displays the fields for a domain with LDAP  
authentication  
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Figure 7-5  
2. Enter a descriptive name for the authentication domain in the Domain Name field. This is the  
domain name users will select in order to log into the SSL VPN portal. It can be the same  
value as the Server Address field.  
3. Enter the IP address or domain name of the server in the Server Address field.  
4. Enter the search base for LDAP queries in the LDAP BaseDN field. An example of a search  
base string is  
CN=Users,DC=yourdomain,DC=com  
Note: Do not include quotes (“ ”) in the LDAP BaseDN field.  
5. Select the name of the layout from the Portal Layout Name drop-down menu. The default  
layout is SSL-VPN. Additional layouts may be defined in the Portal Layouts page.  
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6. Check the Require client digital certificates checkbox to force users to supply a valid digital  
certificate before granting access. The CNAME of the client certificate must match the user  
name that the user supplies to log in and the certificate must be generated by a certificate  
authority (CA) that is trusted by SSL VPN Concentrator.  
7. Click Apply to update the configuration. Once the domain has been added, the domain will be  
added to the table on the Domains screen.  
Active Directory Authentication  
To configure Windows Active Directory authentication:  
1. Click Add Domain. An Add Domain window will display.  
Note: Of all types of authentication, Active Directory authentication is the most error  
prone. If you are unable to authenticate using Active Directory, please read the  
troubleshooting procedure at the end of this section.  
2. Select Active Directory from the Authentication Type menu. Fields for Active Directory  
configuration will display.  
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Figure 7-6  
3. Enter a descriptive name for the authentication domain in the Domain Name field. This is the  
domain name users will select in order to log into the SSL VPN portal. It can be the same  
value as the Server Address field or the Active Directory Domain field depending on your  
network configuration.  
4. Enter the IP address or host and domain name of the Active Directory server in the Server  
Address field.  
5. Enter the Active Directory domain name in the Active Directory Domain field.  
6. Select the name of the layout from the Portal Layout Name menu The default layout is SSL-  
VPN. Additional layouts may be defined in the Portal Layouts page.  
7. Check the Require client digital certificates checkbox to force users to supply a valid digital  
certificate before granting access. The CNAME of the client certificate must match the user  
name that the user supplies to log in and the certificate must be generated by a certificate  
authority (CA) that is trusted by the SSL VPN Concentrator.  
8. Click Apply to update the configuration. Once the domain has been added, the domain will be  
added to the table on the Domains screen  
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If your users are unable to connect via Active Directory, verify the following:  
1. The time settings between the Active Directory server and the SSL VPN Concentrator must be  
synchronized. Kerberos authentication, used by Active Directory to authenticate clients,  
permits a maximum of a 15-minute time difference between the Windows server and the client  
(the SSL VPN Concentrator). The easiest way to solve this issue is to configure Network Time  
Protocol on the Date and Time screen and check that the server's time settings are also  
correct.  
2. Confirm that your Windows server is configured for Active Directory authentication. If you  
are using a Window NT 4.0 server, then your server only supports NT Domain authentication.  
Typically, Windows 2000 and 2003 servers are also configured for NT Domain authentication  
to support legacy Windows clients.  
Deleting a Domain  
To delete a domain, click the Delete link in the Domains table for the domain you wish to remove.  
Once the SSL VPN Concentrator has been updated, the deleted domain will no longer be displayed  
in the table in the Domains table.  
Note: The SSL VPN Concentrator “geardomain” domain cannot be deleted.  
SSL VPN Concentrator Portal Layouts  
The SSL VPN Portal Layouts screen allows you to create a custom page that mobile users will  
see when they log into the portal. Because the page is completely customizable, it provides the  
ideal way to communicate remote access instructions, support information, technical contact info  
or VPN-related news updates to remote users. The page is also well-suited as a starting page for  
restricted users; if mobile users or business partners are only permitted to access a few files or web  
URLs, the page you create will only show those links relevant to these users.  
To view the Portal Layout screen, click Portal Layouts under the SSL VPN Portal menu on the  
left navigation pane. A window similar to the following will display.  
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Figure 7-7  
Adding Portal Layouts  
The SSL VPN Concentrator administrator may define individual layouts for the SSL VPN portal.  
The layout configuration includes the theme, menu layout, portal pages to display, portal  
application icons to display, and web cache control options.  
A default portal layout is the SSL-VPN portal. Additional portal layouts can be added and  
modified.  
Note: To apply a portal layout to a domain, add a new domain and select the portal layout  
from the Portal Layout Name menu on the domain configuration page. The  
selected portal layout will be applied to all users in the new domain.  
To add a new portal layout:  
1. Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane and click  
Add Layout. The Portal Layout page will display.  
2. In the Portal Layout and Theme Name section:  
a. Enter a descriptive name for the portal layout in the Portal Layout Name field. This name  
will be part of the path of the SSL VPN portal URL.  
For example, if your SSL VPN portal is hosted at https://vpn.company.com, and you  
created a portal layout named “sales”, then users will be able to access the sub-site at  
https://vpn.company.com/portal/sales.  
Only alphanumeric characters, hyphen (-), and underscore (_) are accepted for the Portal  
Layout Name. If other types of characters or spaces are entered, the layout name will be  
truncated before the first non-alphanumeric character. Please note that unlike most other  
URLs, this name is case sensitive.  
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Figure 7-8  
b. Enter the title for the web browser window in the Portal Site Title field.  
c. If you wish to display a banner message to users before they log in to the portal, enter the  
banner title text in the Banner Title field. Also enter the banner message text in the  
Banner Message text area. Then check the Display banner message on login page radio  
button to show the banner title and banner message text on the Login screen.  
d. Check the Enable HTTP meta tags for cache control radio box to apply HTTP meta tag  
cache control directives to this Portal Layout. Cache control directives include:  
<meta http-equiv=”pragma” content=”no-cache”>  
<meta http-equiv=”cache-control” content=”no-cache”>  
<meta http-equiv=”cache-control” content=”must-revalidate”>  
These directives help prevent clients browsers from caching SSL VPN portal pages and  
other web content.  
Note: Enabling HTTP meta tags is strongly recommended for security reasons  
and to prevent out-of-date web pages, themes and data being stored in  
users' web browser cache  
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e. Check the ActiveX web cache cleaner radio box to load an ActiveX cache control when  
users log in to the SSL VPN portal.  
The web cache cleaner will prompt the user to delete all temporary Internet files, cookies  
and browser history when the user logs out or closes the web browser window. The  
ActiveX web cache control will be ignored by web browsers that don't support ActiveX.  
3. Select the portal pages you wish users to access in the SSL VPN Portal Pages to Display  
section. Any pages that are not selected will not be visible from the portal navigation menu.  
Note: If you hide portal pages or applications, you should also create SSL VPN  
access policies that deny access to the corresponding applications. The portal  
layout only affects the look and feel of the portal, but it does not prevent users  
from accessing hidden sites.  
4. Select the services that users should be able to access in Services Page – Available Services.  
Only the corresponding service icons will be visible on the Services page.  
5. Select the desktop clients that users should be able to access in Desktop Page – Available  
Remote Desktop Clients. Only the corresponding service icons will be visible on the My  
Desktop page.  
6. Click Apply to confirm your settings.  
Note: An administrator can customize the portal layout by uploading a gif file for the  
banner image. However, the custom banner can be uploaded only after adding  
the portal.  
Now you can apply the portal layout to one or more authentication domains.  
If you selected the option Terminal Services Apps page (in the SSL VPN Portal Pages to  
Display section), then the Portal Layout screen will expand to include an Applications Page -  
Available Terminal Services Applications section. You can now add Terminal Services  
application icons to display in the Applications page.  
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Figure 7-9  
To add a Terminal Services Application:  
1. Enter a description of the application in the Application Description field. This name will be  
shown beneath the application icon on the SSL VPN Portal Applications page.  
2. Enter the path and application name of the Terminal Services application in the Application  
and Path field.  
Note: To launch a Terminal Services application individually, the Terminal Server  
must be run in Application mode. In addition, the application must be installed  
through the Control Panel Add/Remove Programs. For more information,  
see the NETGEAR Support Site.  
3. Select an image to show on the Applications page from the Icon Image menu.  
4. Click Add Application to add the new application to the SSL VPN Portal Applications page.  
Apply the portal layout to one or more SSL VPN Concentrator authentication domains.  
Customizing the Banner  
An administrator can further customize the portal by uploading a a customized image for the  
banner.  
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To upload a banner image:  
1. On the Portal Layout screen (see Figure 7-8 on page 7-11), click Upload Banner. The  
Custom Banner screen will display.  
Figure 7-10  
2. Click Browse to locate and upload a .gif file. If upload is successful, two new buttons will  
appear—View Banner and Delete Banner on the Portal Layout screen.  
Click View Banner to view the uploaded banner. Click Delete Banner to delete an uploaded  
banner.  
Duplicating and Editing Portal Layouts  
You can edit the features of an existing portal; for example, create a banner or banner message that  
displays at the top of the page; or show or hide all applicable bookmarks (user, group, and global)  
for each user. You can, optionally, upload an HTML file. You can also create another portal with  
all of the features of the existing portal by changing the existing portal layout name.  
Note: Changing the portal name will only duplicate the portal and will not rename the  
existing portal  
To add a new Portal by editing an existing Portal layout:  
1. Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane. The  
Portal Layouts screen will display.  
2. In the Portal Layouts table, click the Portal Layout name you wish to duplicate. The Portal  
Layout screen of the selected Portal will display.  
3. Enter the new name in the Portal Layout Name field. The new title will be displayed at the  
top of the page.  
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4. Click Apply. A new portal will be created with the same features as the existing portal and will  
be displayed in the Portal Layouts table.  
Figure 7-11  
To modify the features of an existing portal:  
1. Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane. The  
Portal Layouts screen will display.  
2. In the Layout Name column, click the portal you want to edit. The Portal Layouts screen  
will display.  
3. Enter a new Banner Title and Banner message, and check the Display banner message on  
login page radio box to display a custom message at the top of the new page.  
4. Modify any of the services in the SSL VPN Portal Pages to Display, Services Page –  
Available Services, or Desktop Page – Available Remote Desktop Clients sections of the  
Portal Layouts screen. For example:  
Leave the Desktop Page/Add Bookmark button radio box checked to display all  
applicable user, group and global bookmarks in a single table on the desktop page.  
Leave the Display banner message on login page radio box checked, and enter a custom  
message to be displayed at the top of the portal login page in the Banner message field.  
Enter a plain text message or include HTML and JavaScript tags. The maximum length of  
the login page message is 4096 characters.  
5. Click Apply to update the home page content.  
Note: The Available Terminal Services Applications displayed in the edited Portal  
Layout page will apply to the new page if the Application and Path are the  
same. If the path is not the same, when the new page is created the  
Applications Services will no longer be available.  
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Advanced Portal Page Layout Specifications  
For most SSL VPN administrators, a plain text page message and a list of links to network  
resources will provide the prefect portal desktop page. But for the more advanced administrator  
that want to display additional content, please note:  
The portal page is displayed in an IFRAME--internal HTML frame.  
The width of the iframe is 542 pixels, but since there is a 29 pixel buffer between the  
navigation menu and the content, the available workspace is 513 pixels.  
You can upload a custom HTML file which will be displayed below all other content on the  
home page. You can also add HTML tags and JavaScript to the Banner Message.  
Since the uploaded HTML file will be displayed after other content, do not include <head> or  
<body> tags in the file.  
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Chapter 8  
Network Resources  
This chapter explains how to define network resource groups. Network resources facilitate  
creating and updating access policies.  
Network Resources are groups of host names, IP addresses and IP address ranges. By defining  
resource objects, you can more quickly configure network policies. This is because you will not  
need to redefine the same set of IP addresses or address ranges when configuring the same access  
policies for multiple users.  
Defining Network Resources is optional; smaller organizations can choose to create access  
policies using individual IP addresses or IP networks rather than predefined Network Resources.  
But for most organizations, it is recommended that you use Network Resources. If your server or  
network configuration changes, by using Network Resources you can perform an update quickly  
instead of individually updating all of the user and group policies.  
To configure a network policy:  
1. Select Network Resources under the Access Administration menu on the left navigation  
pane. The Network Resources screen will display.  
Figure 8-1  
2. Click Add Resource. An Add Network Resource screen similar to the following will display.  
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Figure 8-2  
3. In the Resource Name field, enter a name for the Network Resource.  
4. From the Services pull-down menu, select the type of service to which the Network Resource  
will apply.  
5. Click Apply. The new Network Resource will display in the table on the Network Resources  
screen.  
Figure 8-3  
To edit the Network Resource.  
1. Click the name of the resource in the Resource Name column in the table on the Network  
Resources screen. The Edit Network Resource screen will display.  
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Figure 8-4  
2. From the Object Type pull-down menu under Add Resource Addresses, select either IP  
Address or IP Network:  
If IP Address was selected, enter an IP address or fully qualified domain name in the IP  
Address/Name field.  
If IP Network was selected, enter the IP network address in the Network Address field.  
Enter the mask length in the Mask Length (0-31) field.  
3. Click Add Resource to add the IP address or IP network to the Network Resource. The new  
configuration will be displayed in the Defined Resource Addresses table, as shown in the  
example below.  
You may define up to 128 addresses or address ranges per Network Resource.  
Network Resources  
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Figure 8-5  
To delete a defined resource, click Delete in the Defined Resource Addresses table adjacent to  
the resource you wish to delete.  
To create policies based on network objects, see Chapter 6, “Group and User Access Policies”, for  
instructions on configuring Access Policies.  
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Chapter 9  
VPN Tunnel Client  
deployed from the SSL VPN portal. It covers:  
Adding IP Address Ranges  
Adding Routes for VPN Tunnel Clients  
Beyond what is defined in “Logging in to the Management Interface” on page 2-4, the VPN  
Tunnel Client has some specific operating requirements. For  
Mac OS. VPN Tunnel supports Version 1.4 (Tiger).  
Browsers. The Firefox browser is not supported.  
The number of VPN Tunnel Client sessions your installation of SSL VPN Concentrator will  
support concurrently is dependent on the hardware configuration of your SSL VPN Concentrator  
server.  
SSL VPN Client Configuration  
There are several different scenarios you can use to set up SSL VPN client addresses and routes.  
The following is a simple network setup. For more complex network configurations, see the SSL  
VPN network scenarios document referenced in Appendix B, “Related Documents”.  
The VPN Tunnel Client provides a PPP (point-to-point) connection between the client and the SSL  
VPN Concentrator. When remote users connect using VPN over SSL, a virtual network interface  
is created with IP settings dynamically assigned by the SSL VPN Concentrator. In addition, DNS  
and WINS server settings are also assigned by the SSL VPN Concentrator. DNS and WINS  
settings allow the VPN Tunnel Client to contact machines on the corporate network by host name  
or domain name. The DNS and WINS settings assigned to the VPN Tunnel Client are configured  
on the Network screen located under System Configuration on the left navigation pane.  
The VPN Tunnel Client provides a point-to-point (PPP) connection and uses proxy ARP requests  
to locate machines on the remote network. Because the connection is a point-to-point connection,  
the addresses on the local network and the remote network can overlap. For example:  
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The VPN Tunnel Client cannot contact a server on the corporate network if the VPN Tunnel  
Client's Ethernet interface shares the same IP address as the server or the SSL VPN  
Concentrator (i.e., if your laptop has a physical interface address of 10.0.0.45, then you won't  
be able to contact a server on the remote network that also has the IP address 10.0.0.45).  
You do not want the virtual (PPP) interface address of the VPN Tunnel Client to conflict with  
addresses on the corporate network. Therefore, configure an IP address range that does not  
directly overlap with addresses on your local network. So, if 192.168.0.1 through  
192.168.0.100 are currently assigned to machines on your local network, then start the client  
address range at 192.168.0.101 or choose an entirely different subnet altogether.  
Adding IP Address Ranges  
If you choose a different subnet for the VPN Tunnel Client range than the subnet used by the  
corporate network, then you must:  
1. Add a client route to configure the VPN Tunnel client to connect to the corporate network  
using the VPN tunnel.  
2. Create a static route on the corporate network's firewall to forward traffic intended for the  
VPN Tunnel Client range to the SSL VPN Concentrator.  
Once you have determined the address range you will assign to VPN Tunnel Clients, then define  
the address range in the SSL VPN Concentrator administrative interface.  
To configure SSL VPN Tunnel client address range:  
1. Click the VPN Tunnel option under Access Administration in the left navigation pane. The  
VPN Tunnel Client screen will display.  
You may define the IP address range to assign to incoming VPN Tunnel clients in the Client  
IP Address Range section of the screen. The default range begins with 192.168.251.1 and  
ends with 192.168.251.254.  
2. Enter the first IP address of the IP address range in the Client Address Range Begin field.  
3. Enter the last IP address of the IP address range in the Client Address Range End field.  
4. Click Apply to update the configuration.  
5. Restart the SSL VPN Concentrator software if VPN Tunnel Clients are actively connected;  
this will force the clients to obtain a new virtual IP address.  
VPN Tunnel Clients will now be able to connect to the SSL VPN Concentrator and receive a  
dynamic IP address in the client address range.  
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Figure 9-1  
Adding Routes for VPN Tunnel Clients  
The Add Routes for VPN Tunnel Clients section allows you to define the addresses of devices  
on your local network. Client routes are only required if the client address range is in a different  
subnet then the corporate network or if your network has multiple subnets. Client routes inform the  
VPN Tunnel Clients that other networks are located across the VPN over SSL tunnel by:  
The first VPN Tunnel Client assumes that addresses in the same subnet as the client IP address  
(PPP interface) are located across the VPN over SSL tunnel.  
The address range in the client subnet. The specific subnet is determined by the class of the IP  
address.  
Addresses between 1.0.0.0 and 126.255.255.255, are Class A addresses; the VPN Tunnel  
Client will assume that all addresses with the same first octet are located across the VPN  
tunnel.  
VPN Tunnel Client  
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Addresses between 128.0.0.0 and191.255.255.255 are Class B addresses; the VPN  
Tunnel Client will assume that all addresses with the same first two octets are located  
across the VPN tunnel.  
Addresses between 192.0.0.0 and 223.255.255.255 are Class C addresses; the VPN  
Tunnel Client will assume that all addresses with the same first three octets are located  
across the VPN tunnel.  
The subnet classes for the designated private IP address ranges are:  
Class A subnet: 10.0.0.0 through 10.255.255.255  
Class B subnet: 172.16.0.0 through 172.16.31.255.255  
Class C subnet: 192.168.0.1 through 192.168.255.255  
If VPN Tunnel Clients need to connect to addresses on the corporate network that are not in the  
same subnet as the client address range, then you will need to add client routes.  
To add an SSL VPN Tunnel client route:  
1. In the Destination Network field under Add Routes for VPN Tunnel Clients section, enter  
the network address of a local area network or subnet For example, enter 192.168.0.0.  
2. Enter the subnet mask of the local area network Subnet Mask field.  
3. Click Add Route. The client route will be displayed in the Configured Client Routes table,  
as shown in the example in Figure 9-2.  
Note: You will also need to add a static route on your corporate firewall or router that  
directs traffic destined for the VPN Tunnel Client address range to the SSL  
VPN Concentrator.  
4. Restart the SSL VPN Concentrator software if VPN Tunnel Clients are currently connected to  
the SSL VPN Concentrator. Restarting forces clients to reconnect and receive new addresses  
and routes.  
Now users will be able to connect to the SSL VPN Concentrator and receive a virtual IP  
address from the client address range.  
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Figure 9-2  
To delete a VPN Tunnel Client Route:  
1. Click the Delete link adjacent to the client route in the Configured Client Routes table.  
2. Restart the SSL VPN Concentrator software if VPN Tunnel Clients are currently connected to  
the SSL VPN Concentrator. Restarting forces clients to reconnect and receive new addresses  
and routes.  
VPN Tunnel Client  
9-5  
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Chapter 10  
Port Forwarding  
installs transparently and then creates a virtual, encrypted tunnel to the remote network. Using Port  
Forwarding, mobile users can access mission-critical applications such as email or mapped  
network drives as if they were located on the corporate network.  
This chapter covers:  
Configuring Applications for Port Forwarding  
Configuring Host Name Resolution  
Port Forwarding, like VPN Tunnel, is a web-based client that installs transparently and then  
creates a virtual, encrypted tunnel to the remote network. However, Port Forwarding differs from  
VPN Tunnel in several ways. For example, Port Forwarding:  
Only supports TCP data, not UDP or other IP protocols.  
Detects and reroutes individual data streams over the Port Forwarding connection rather than  
opening up a full tunnel to the corporate network. So Port Forwarding is a lighter client than  
VPN Tunnel and installs more quickly.  
Offers more fine grained management than VPN Tunnel. Administrators define individual  
applications and resources that will be available to remote users. With VPN Tunnel,  
administrators must create access policies to block undesirable traffic at the SSL VPN  
Concentrator rather than at the client level.  
Configuring Applications for Port Forwarding  
Port Forwarding client detects and reroutes data sent by the remote users to the SSL VPN  
Concentrator. The Port Forwarding screen allows you to specify the internal addresses and  
applications that Port Forwarding clients may access. To configure Port Forwarding, you must  
define the internal host machines and TCP applications available to remote users.  
To configure applications for Port Forwarding:  
1. From the Access Administration menu in the left navigation pane, select the Port  
Forwarding option. The Port Forwarding configuration screen will display.  
10-1  
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Figure 10-1  
2. In the Configured Applications for Port Forwarding section, enter the IP address of an  
internal server or host computer in the IP Address field.  
3. Enter the TCP port number of the application to be tunneled in the TCP Port field. Table 10-1  
below lists the more commonly used TCP applications and port numbers (see  
http://www.iana.org for a more complete list of registered port numbers).  
4. Click Apply. The IP address and port number submitted will appear in the Configured  
Applications for Port Forwarding table.  
Table 10-1. Port Forwarding Applications/TCP Port Numbers  
TCP Application  
Port Number  
FTP Data (usually not needed)  
FTP Control Protocol  
SSH  
20  
21  
22a  
23b  
25  
Telnet  
SMTP (send mail)  
10-2  
Port Forwarding  
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Table 10-1. Port Forwarding Applications/TCP Port Numbers (continued)  
TCP Application  
Port Number  
HTTP (web)  
80  
POP3 (receive mail)  
NTP (network time protocol)  
Citrix  
110  
123  
1494  
Terminal Services  
VNC (virtual network computing)  
3389  
5900 or 5800  
a. Users can specify the port number together with the host name or  
IP address.  
b. Ibid.  
Configuring Host Name Resolution  
Once all the server and port information has been configured, remote users will be able to access  
private network servers using Port Forwarding. Since users will need to remember the complicated  
IP addresses of your network servers, the SSL VPN Concentrator administrator can also specify  
host name to IP address resolution. Once configured, users will be able to access TCP applications  
at familiar addresses such as “mail.mycompany.com” or “ftp.mycompany.com”.  
To add a host name for client name resolution:  
1. Enter an IP address in the Local Server IP Address field in the Configured Host Names for  
Port Forwarding section. The address should already be defined in the Configured  
Applications for Port Forwarding table.  
2. Enter a domain name of the internal server in the Fully Qualified Domain Name field.  
3. Click Apply to submit the host-to-name mapping. The IP address and domain name should  
appear in the Configured Host Names for Port Forwarding table.  
Now, remote users will be able to securely access network applications once they have logged  
into the SSL VPN portal and launched Port Forwarding.  
Port Forwarding  
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Appendix A  
Default Settings and Technical Specifications  
This appendix provides the factory default settings and technical specifications for the ProSafe  
SSL VPN Concentrator 25.  
Factory Default Settings  
You can use the reset button located on the front of your device to reset all settings to their factory  
defaults. This is called a hard reset.  
To perform a hard reset, push and hold the reset button for approximately 5 seconds (until the  
TEST LED blinks rapidly). Your device will return to the factory configuration settings shown  
in Table A-1 below.  
Pressing the reset button for a shorter period of time will simply cause your device to reboot.  
Table A-1. SSL312 Default Configuration Settings  
Feature  
Description  
AP Login  
User Login URL  
192.168.1.1  
admin  
User Name (case sensitive)  
Login Password (case sensitive)  
password  
Ethernet Port 1  
IP Address  
192.168.1.1  
255.255.255.0  
10/100  
Subnet Mask  
Port Speed  
Gateway Address  
0.0.0.0  
Ethernet Port 2  
IP Address  
Subnet Mask  
Port Speed  
10.0.0.1  
255.0.0.0  
10/100  
Default Settings and Technical Specifications  
A-1  
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Table A-1. SSL312 Default Configuration Settings  
Feature  
Gateway Address  
Concentrator  
Ethernet MAC Address  
Time Zone  
Description  
0.0.0.0  
See bottom label.  
GMT  
Time Zone Adjusted for Daylight Saving Automatically enabled if DST available in area selected;  
Time  
otherwise disabled.  
SNMP  
SNMPv1 and 2 (MIB2)  
Technical Specifications  
Table A-2. SSL312 Technical Specifications  
Parameter  
ProSafe SSL VPN Concentrator 25  
Network Management  
Web-based configuration and status monitoring  
25 tunnels  
Concurrent Users  
Supported  
Encryption  
DES, 3DES, AES, MD5, SHA-1  
Single ARM and Bridged/routed  
Local User database, RADIUS, LDAP, MS Active Directory  
X.509, CRL  
Modes  
Authentication  
Certificates supported  
Aggregate Throughput  
Status LEDs  
6.5 Mbps  
Power/Ethernet LAN1 and LAN2//Test  
FCC Part 15 Class B and Class E, CE, and C-TICK  
Electromagnetic  
Compliance  
Environmental  
Specifications  
Operating temperature: 0 to 50° C  
Operating humidity: 5-95%, non-condensing  
A-2  
Default Settings and Technical Specifications  
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Appendix B  
Related Documents  
This appendix provides links to reference documents you can use to gain a more complete  
understanding of the technologies used in your NETGEAR product.  
Document  
Link  
Internet Networking and TCP/IP  
Addressing  
Wireless Communications  
Preparing a Computer for  
Network Access  
Virtual Private Networking (VPN)  
Glossary  
Related Documents  
B-1  
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B-2  
Related Documents  
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Index  
creating 2-4  
Numerics  
10.0.0.1  
Authentication Servers 6-19  
Port 2 default 5-3  
192.168.1.1  
Port 1 default 5-2  
A
customizing 7-13  
Banner Message 7-11  
Active Directory 6-14, 7-2, 7-7  
synchronizing 7-9  
Windows server config 7-9  
Banner Title 7-11  
Bookmark Name 6-6  
Active Users 3-2, 3-5  
user 6-18  
Bookmark Service type  
user 6-18  
Add Bookmark 6-6  
user 6-18  
Browser Requirements 1-2  
Add Default Route 5-4  
Add Domain 7-2  
Add Group 6-7  
browsers supported 1-2  
Add Policy  
CA 7-2, 7-4, 7-5, 7-7, 7-8  
user 6-17  
password 4-10  
Add User 6-14  
Apply Policy To  
user 6-17  
configuration of 2-4  
Applying Policies 6-5  
generate new 4-7  
import 4-8  
ARP requests 9-1  
authentication  
Active Directory 6-14, 7-7  
default domain 7-1  
internal database 6-15  
LDAP 6-14, 7-5  
local user database 7-2  
NT Domain 6-14, 7-4  
RADIUS 6-14, 7-3  
user fields 6-15  
certificate 7-8  
Certificate Authority 7-8  
Certificate Authority, see CA  
Certificate file name 4-8  
Certificate Signing Request, see CSR  
Certificates  
management of 4-7  
authentication domains  
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management, login warning 2-4  
obtaining 4-10  
authentication 7-1  
deleting 7-9  
viewing current 4-10  
domain name 2-2  
CHAP 7-3  
Class A addresses 9-3  
Class B addresses 9-4  
Class C addresses 9-4  
Edit User 6-15  
E-mail Alerts 3-7  
configuration files  
encrypting 4-1, 4-2  
exporting 4-1, 4-2  
importing 4-1, 4-3  
saving 4-2  
sending messages 3-6  
E-mail Settings 3-7  
error messages 3-2  
Ethernet Port 1  
default address 5-2  
IP default login 2-2  
configuration settings  
Ethernet Port 2  
configuration zip file name 4-3  
default address 5-3  
IP default login 2-2  
configuring addresses  
VPN Tunnel client 2-4  
Event Log 3-3  
CSR 4-7  
csr.zip 4-8  
D
Date and Time settings 4-5  
reset button 1-4  
default  
Features 1-1  
password 2-2  
Route, add 5-4  
Settings A-1  
user name 2-2  
firmware  
upgrade file name 4-5  
upgrading 4-4  
FTP 8-2  
default authentication 7-1  
default domain  
name 2-2, 7-1  
Defined Resource  
router 5-6  
user 6-17  
geardomain 2-2, 7-1  
Deleting a User 6-19  
general system settings  
Digital Certificates  
Management 4-7  
users 7-2  
configuration of 2-4  
Global Bookmarks  
add name 6-6  
adding 6-6  
disk space 3-2  
editing 6-6  
DNS 9-1  
Screen Size 6-6  
Service type 6-6  
Domain field 5-8  
Domain  
Index-2  
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Global Policies 6-1  
adding 6-4  
I
IFRAME 7-16  
editing 6-4  
table 6-5  
Inactivity Timeout 6-8  
setting 6-9  
Global Policy  
configuring 6-3  
user 6-16  
Group Bookmarks  
adding 6-11  
installation 2-1  
editing 6-11  
service type 6-12  
internal user database 7-1  
IP address classes 9-3  
Group Policies 6-1  
adding 6-9  
IP Address Ranges  
configuring 9-2  
deleting 6-12  
editing 6-9  
IP settings  
Group Policies table 6-11  
configuring 2-4  
Group Policy  
Add 6-10  
Add Bookmark 6-11  
Add Name 6-10  
J
Bookmark Name, define 6-12  
network resource 6-10  
rules 6-10  
Service Type 6-11  
LDAP 7-2, 7-5  
querying 6-21  
group settings  
defining 2-4  
Groups  
LDAP Authentication Domains 6-20  
Add Name 6-8  
configuring 6-7  
Domain 6-8  
editing 6-8  
Inactivity Timeout 6-8  
Lightweight Directory Access Protocol, see LDAP  
logging in 2-5  
H
Hostname 5-8  
Management  
Interface 2-3  
Login 2-2  
HTML tags 7-16  
HTTP meta tags 7-11  
https  
MSCHAP 7-3  
//10.0.0.1 2-2  
//192.168.1.1 2-2  
MSCHAPv2 7-3  
N
Network Address 6-5  
Index-3  
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Network Address Translation 5-4  
configuring applications for 10-1  
network configuration  
example 5-1  
Network Host Table 5-6  
mapping FQDNs 5-6  
mapping host names 5-6  
add new 7-14  
modify 7-15  
Network Interface  
configuring 5-2  
network resource objects  
configuring 2-4  
Portal Layouts 7-9  
adding 7-10  
Network Resources 8-1  
editing 8-2  
duplicating 7-14  
editing 7-14  
FTP 8-2  
RDP5 8-2  
SSH 8-2  
table 8-2  
Video Network Computing 8-2  
portal layouts  
creating 2-4  
Portal Site Title 7-11  
PPP 9-1  
PPP connection 9-1  
add default 5-1  
Primary DNS Server  
configuration of 5-4  
setup 5-8  
Network Settings  
Primary Syslog Server 3-7  
Network Time Protocol, see NTP  
NT 6-14  
R
RADIUS 6-14, 7-2, 7-3  
NT and RADIUS Domain Servers 6-22  
NT Domain 7-2, 7-4  
CHAP 7-3  
MSCHAP 7-3  
MSCHAPv2 7-3  
PAP 7-3  
NTP, custom servers  
RAM memory 3-2  
P
PAP  
RDP5 8-2  
Resource Addresses  
RADIUS 7-3  
deleting 8-4  
Password configuration 2-4  
point-to-point connection, see PPP  
Policy  
Screen Size 6-6  
service type 6-5  
Terminal Services 6-12  
user services 6-18  
policy hierarchy 6-1  
Port 1 default login 2-2  
port addresses 3-2  
Secondary DNS Server 5-8  
Secondary Syslog Server 3-7  
Secure Sockets Layer (SSL) 1-1  
Port Forwarding 10-1, 10-3  
Index-4  
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Self-signed Certificate 4-8  
U
Send Event Logs 3-7  
serial  
for syslog 3-6  
console port 1-4  
port 1-4  
adding 6-18  
editing 6-18  
service type  
users 6-17  
define 6-14  
software version  
checking 3-2  
define 6-14  
SSH 8-2  
User Policies 6-1  
adding 6-17  
SSL-VPN Concentrator  
status of 3-1  
editing 6-17  
start time and date 3-2  
user settings  
defining 2-4  
static IP address 2-1  
Static Routes  
add 5-5  
editing 6-15  
configuration of 5-4  
Utilities 4-1  
Static Routes table 5-4  
Status  
SSL-VPN Concentrator 3-1  
subnet classes 9-4  
VPN Tunnel  
Subnet Mask 6-5  
adding IP Address ranges 9-2  
adding static route 9-4  
Client address range 9-4  
subnet mask  
default 5-3  
syslog logging 3-6  
syslog server 3-3  
VPN Tunnel Client 9-1  
rules 9-1  
system monitoring 2-4  
VPN Tunnel client  
configuring addresses 2-4  
T
TCP/IP 5-4  
VPN Tunnel Client Route  
adding 9-4  
TCP/IP settings 2-1  
Technical Specifications A-2  
deleting 9-5  
Terminal Services  
adding routes 9-3  
Screen Size 6-12  
Terminal Services Applications  
W
adding 7-12, 7-13  
two port operation 5-3  
web-based logging 3-6  
WebTrends Enhanced Log Format, see WELF  
WELF 3-6  
Index-5  
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WINS 9-1  
Index-6  
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