NEC Server MC2400 User Manual
Server MC2400  
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U s e r ’ s G u i d e  
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Server MC2400  
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U s e r ’ s G u i d e  
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Proprietary Notice and Liability Disclaimer  
The information disclosed in this document, including all designs and related  
materials, is the valuable property of NEC Computer Systems Division (hereinafter  
"NEC CSD") and/or its licensors. NEC CSD and/or its licensors, as appropriate,  
reserve all patent, copyright and other proprietary rights to this document, including  
all design, manufacturing, reproduction, use, and sales rights thereto, except to the  
extent said rights are expressly granted to others.  
The NEC CSD product(s) discussed in this document are warranted in accordance  
with the terms of the Warranty Statement accompanying each product. However,  
actual performance of each such product is dependent upon factors such as system  
configuration, customer data, and operator control. Since implementation by  
customers of each product may vary, the suitability of specific product  
configurations and applications must be determined by the customer and is not  
warranted by NEC CSD.  
To allow for design and specification improvements, the information in this  
document is subject to change at any time, without notice. Reproduction of this  
document or portions thereof without prior written approval of NEC CSD is  
prohibited.  
Trademarks  
INTEL is a registered trademark of Intel Corporation.  
MS-DOS is a registered trademark of Microsoft Corporation.  
Pentium is a registered trademark of Intel Corporation.  
All other product, brand, or trade names used in this publication are the trademarks or registered  
trademarks of their respective trademark owners.  
PN: 102173-02  
November 1999  
Copyright 1998, 1999  
NEC Computer Systems Division  
All Rights Reserved  
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Contents  
Using This Guide.................................................................. ix  
Text Conventions...................................................................................................................x  
Related Documents...............................................................................................................xi  
Safety Notices......................................................................................................................xii  
Safety Notices for Users Outside of the U.S.A. and Canada.........................................xiii  
Care and Handling..............................................................................................................xiv  
System Overview ............................................................... 1-1  
Overview ............................................................................................................................1-2  
System Chassis ...................................................................................................................1-5  
Power Supply......................................................................................................................1-7  
Peripheral Bays...................................................................................................................1-7  
SAF-TE Board....................................................................................................................1-7  
System Board Features.......................................................................................................1-8  
Pentium Processor .....................................................................................................1-9  
System Memory ............................................................................................................1-9  
I/O Expansion Slots.....................................................................................................1-10  
Real-Time Clock/Calendar..........................................................................................1-11  
BIOS............................................................................................................................1-11  
IDE Controller.............................................................................................................1-11  
Network Controller......................................................................................................1-11  
SCSI Controller...........................................................................................................1-12  
Video Controller..........................................................................................................1-12  
Peripheral Controller...................................................................................................1-13  
Serial Ports...........................................................................................................1-13  
Parallel Port .........................................................................................................1-13  
External Device Connectors........................................................................................1-13  
System Board Management Controller (BMC)...........................................................1-13  
System Security................................................................................................................1-14  
Security with Mechanical Locks and Monitoring .......................................................1-14  
Software Locks via the System Setup Utility..............................................................1-14  
Setting Up the System ....................................................... 2-1  
Overview ............................................................................................................................2-2  
Selecting a Site ...................................................................................................................2-2  
Unpacking the System........................................................................................................2-3  
Rack-Mount Subsystem Assembly.....................................................................................2-4  
Before You Begin..........................................................................................................2-4  
Static Precautions ..........................................................................................................2-4  
Assembly.......................................................................................................................2-5  
Getting Familiar with the System.......................................................................................2-8  
Front View with Front Door Closed..............................................................................2-8  
Front View with Front Door Opened ............................................................................2-9  
Rear View....................................................................................................................2-11  
Status Indicator LED Descriptions..............................................................................2-12  
Making Connections.........................................................................................................2-14  
Setting the Line Voltage...................................................................................................2-15  
Connecting the Power Cord(s) .........................................................................................2-17  
Contents iii  
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Powering On Your System .............................................................................................. 2-17  
Configuring Your System...................................................3-1  
Configuring Your System.................................................................................................. 3-2  
BIOS Setup Utility............................................................................................................. 3-3  
Using the BIOS Setup Utility ....................................................................................... 3-3  
BIOS Setup Configuration Settings.............................................................................. 3-4  
Main Menu.................................................................................................................... 3-5  
Primary IDE Master and Slave Submenu ............................................................. 3-6  
Secondary IDE Master and Slave Submenu ......................................................... 3-7  
Keyboard Submenu............................................................................................... 3-8  
Processor Settings Submenu................................................................................. 3-8  
Advanced Menu............................................................................................................ 3-9  
PCI Configuration Submenus ............................................................................. 3-10  
PCI Device, Slot 1 - Slot 4 Submenus ................................................................ 3-10  
Integrated Peripheral Configuration Submenu ................................................... 3-11  
Advanced Chipset Control.................................................................................. 3-12  
Security Menu............................................................................................................. 3-12  
Security menu (Continued)......................................................................................... 3-13  
Security menu (Continued)......................................................................................... 3-14  
Server Menu................................................................................................................ 3-14  
System Management Submenu........................................................................... 3-15  
Server Management Information Submenu ........................................................ 3-16  
Console Redirection Submenu............................................................................ 3-17  
Boot Menu .................................................................................................................. 3-17  
Boot Device Priority Submenu ........................................................................... 3-18  
Hard Drive Submenu .......................................................................................... 3-18  
Removable Devices ............................................................................................ 3-18  
Exit Menu ................................................................................................................... 3-19  
Symbios Configuration Utility......................................................................................... 3-20  
Running the Symbios Configuration Utility............................................................... 3-20  
Changing the Adapter and Device Configurations..................................................... 3-21  
Optional RAID Controllers.............................................................................................. 3-24  
Factory Installed Controllers ...................................................................................... 3-24  
Add-on Controller....................................................................................................... 3-25  
DACCF Configuration Utility .................................................................................... 3-25  
Configuring System Board Jumpers ................................................................................ 3-26  
Before You Begin....................................................................................................... 3-26  
Moving System Board Jumpers.................................................................................. 3-28  
Resetting the CMOS NVRAM ................................................................................... 3-29  
Clearing and Changing the Passwords........................................................................ 3-29  
Recovering the BIOS.................................................................................................. 3-29  
Boot Block Write Protect............................................................................................ 3-29  
Fault Resilient Booting (FRB) Timer Enable Jumper ................................................ 3-30  
Chassis Intrusion Detection Jumper ........................................................................... 3-31  
BMC Forced Update Mode ........................................................................................ 3-31  
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Upgrading Your System ....................................................... 1  
General Information ..............................................................................................................2  
Static Precautions ..................................................................................................................2  
Preparing Your System for Upgrade .....................................................................................3  
Equipment Log ......................................................................................................................3  
Opening the Front Door.........................................................................................................3  
Removing a Side Panel..........................................................................................................4  
Installing a Side Panel ...........................................................................................................5  
Modifying the System Board.................................................................................................6  
Replacing the Real-time Clock Battery............................................................................6  
Replacing a Pentium Processor ........................................................................................8  
Removing the Pentium II Processor (S.E.C. Version)..............................................9  
Installing the Pentium II Processor (S.E.C. Version).............................................10  
Replacing the Pentium III Processor (SECC2 Version).........................................12  
Removing and Installing the Cooling Baffle..................................................................14  
DIMMs...........................................................................................................................15  
Memory DIMM Configurations.............................................................................16  
Installing DIMMs ...................................................................................................17  
Removing DIMMs..................................................................................................18  
Option Boards......................................................................................................................19  
Installation Considerations.............................................................................................19  
Installing an Option Board .............................................................................................20  
Removing an Option Board............................................................................................23  
Installing a RAID Controller Board ....................................................................................23  
Hard Disk Drives.................................................................................................................24  
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay ......................................25  
Installing or Swapping a Hard Disk Drive .....................................................................26  
Removable Media Devices..................................................................................................29  
Installing a 5.25-Inch Media Device ..............................................................................30  
Removing a 5.25-Inch Device........................................................................................35  
Problem Solving................................................................. 5-1  
Problem Solving .................................................................................................................5-2  
Static Precautions ...............................................................................................................5-2  
Troubleshooting Checklists................................................................................................5-3  
Initial System Startup....................................................................................................5-3  
Running New Application Software .............................................................................5-4  
After System Has Been Running Correctly...................................................................5-5  
Additional Troubleshooting Procedures.............................................................................5-6  
Preparing the System for Diagnostic Testing................................................................5-6  
Monitoring POST..........................................................................................................5-7  
Verifying Proper Operation of Key System Indicators .................................................5-8  
Confirming Loading of the Operating System..............................................................5-8  
Specific Problems and Corrective Actions.........................................................................5-9  
Power LED Does Not Light..........................................................................................5-9  
Incorrect or No Beep Code..........................................................................................5-10  
No Characters Appear on Screen ................................................................................5-10  
Characters are Distorted or Incorrect ..........................................................................5-11  
System Cooling Fans Do Not Rotate ..........................................................................5-11  
Diskette Drive Activity LED Does Not Light.............................................................5-11  
CD-ROM Drive Activity Light Does Not Light .........................................................5-12  
Contents v  
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Problems with Application Software.......................................................................... 5-12  
Press F2 Key to Enter Setup: Prompt Does Not Display........................................... 5-12  
Enable F2 Prompt by Using SSU........................................................................ 5-13  
Enable F2 Prompt by Changing a Jumper and Using SSU................................. 5-14  
Bootable CD-ROM Is Not Detected........................................................................... 5-14  
Problems with the Network.............................................................................................. 5-15  
PNP Installation Tips ....................................................................................................... 5-16  
BIOS User’s Information................................................................................................. 5-16  
Error and Status Messages.......................................................................................... 5-16  
POST Error Codes and Messages............................................................................... 5-20  
How to Identify BIOS and BMC Revision Levels .......................................................... 5-22  
BIOS Revision Level Identification ........................................................................... 5-22  
BMC Revision Level Identification............................................................................ 5-22  
System Cabling..................................................................A-1  
System Cabling................................................................................................................. A-2  
Before You Begin ............................................................................................................. A-2  
Static Precautions.............................................................................................................. A-2  
Standard Configuration..................................................................................................... A-3  
RAID Configuration ......................................................................................................... A-6  
System Setup Utility ..........................................................B-1  
System Setup Utility (SSU) ...............................................................................................B-2  
Creating SSU Diskettes......................................................................................................B-3  
Running the SSU................................................................................................................B-4  
Customizing the SSU....................................................................................................B-5  
Launching a Task..........................................................................................................B-6  
Resource Configuration Add-in (RCA) Window .........................................................B-7  
Defining an ISA Card ...................................................................................................B-8  
Adding and Removing ISA Cards ................................................................................B-9  
Modifying Resources..................................................................................................B-10  
Recommended Resource Settings...............................................................................B-11  
System Resource Usage..............................................................................................B-12  
Multiboot Add-in (MBA) Window.............................................................................B-13  
Password Administration (PWA) Window.................................................................B-13  
System Event Log (SEL) Window .............................................................................B-14  
Exiting the SSU................................................................................................................B-15  
Emergency Management Port...........................................C-1  
Emergency Management Port............................................................................................C-2  
How the EMP Works.........................................................................................................C-3  
EMP Requirements and Configurations ............................................................................C-5  
Setting Up the Server for the EMP ....................................................................................C-6  
System Management Submenu.....................................................................................C-6  
Console Redirection Submenu......................................................................................C-7  
Main EMP Window...........................................................................................................C-7  
Toolbar..........................................................................................................................C-7  
Status Bar......................................................................................................................C-8  
EMP Main Menu ..........................................................................................................C-8  
Server Control Operations ............................................................................................C-9  
Connect.................................................................................................................C-9  
Power On/Off......................................................................................................C-10  
vi Contents  
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Reset ................................................................................................................... C-11  
Phonebook....................................................................................................................... C-12  
Management Plug-ins...................................................................................................... C-13  
SEL Viewer................................................................................................................ C-13  
SEL Viewer Menu Options ................................................................................ C-14  
Sensor Type Codes............................................................................................. C-15  
Using the Sensor Type Code Table.................................................................... C-15  
SDR Viewer ............................................................................................................... C-17  
SDR Viewer Menu Options................................................................................ C-18  
FRU Viewer ............................................................................................................... C-18  
FRU Viewer Menu Options................................................................................ C-19  
System Status Hardware Support Information................D-1  
System Status Hardware Support Information ..................................................................D-2  
Glossary  
Equipment Log  
Index  
Contents vii  
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Using This Guide  
The MC2400 User’s Guide provides a quick reference to information about your system. Its  
goal is to familiarize you with your system and the tasks necessary for system configuring  
and upgrading.  
This guide contains the following information:  
! Chapter 1, “System Overview” provides an overview of your system and describes your  
system’s major system components. See this chapter to familiarize yourself with your  
system.  
! Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,  
assemble the rack-mount subsystem, make cable connections, and power on your  
system.  
! Chapter 3, “Configuring Your System” tells you how to configure the system and  
provides instructions for running the BIOS Setup Utility and the Symbios Configuration  
Utility, which is used to configure SCSI devices in your system. This chapter also  
provides information on system board jumper settings.  
! Chapter 4, “Upgrades and Options” provides you with instructions for upgrading your  
system with an additional processor, optional memory, options cards, and peripheral  
devices.  
! Chapter 5, “Problem Solving” contains helpful information for solving problems that  
might occur with your system.  
! Appendix A, “System Cabling” includes cabling information for the two onboard SCSI  
controllers, the onboard IDE controllers, and the optional RAID controllers.  
! Appendix B, “System Setup Utility” provides information for configuring onboard  
resources and add-in boards. It also provides information on viewing the system event  
log.  
! Appendix C, “Emergency Management Port” provides information on a feature that  
provides an interface to the Emergency Management Port (EMP) Console Manager.  
This interface allows remote server management via a modem or direct connection.  
! Appendix D, “System Status Hardware Support Information” helps you identify a  
system status hardware item indicated by one of several software monitoring  
components.  
! “Glossary” defines the standard acronyms and technical terms used in this manual.  
! “Equipment Log” provides you with a sample equipment log for documenting the  
system configuration and future updates you may make to your system.  
Using This Guide ix  
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Text Conventions  
This guide uses the following text conventions.  
Warnings, cautions, and notes have the following meanings:  
!
WARNING  
Warnings alert you to situations that could result in serious personal injury or loss  
of life.  
!
CAUTION  
Cautions indicate situations that can damage the system hardware or software.  
Note: Notes give important information about the material being described.  
! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,  
Alt, or Enter.  
! Text or keystrokes that you enter appear as boldface type. For example, type abc123 and  
press ENTER.  
! File names are printed in uppercase letters. For example, AUTOEXEC.BAT.  
x Using This Guide  
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Related Documents  
In addition to this guide, the following system documentation is included with your server  
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.  
! System Release Notes  
Release Notes provide you with the latest information about your system. This  
information was not available to be included in your user's guide at the time it was  
developed and released.  
! Getting Started Sheet  
The Getting Started Sheet provides several easy-to-follow steps to become familiar with  
your server documentation and to complete your installation successfully.  
! Network Operating System Configuration Guide  
This guide contains supplemental instructions needed to install and configure your  
server Windows NT v4.0, Novell NetWare v3.12, Novell NetWare v4.11, Santa Cruz  
Operation (SCO) OpenServer Release 5.04, and UNIXWare 7.0 Network Operating  
Systems. This document is intended to complement the more detailed procedural  
documents available from the vendor of the network operating system.  
Using This Guide xi  
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Safety Notices  
!
! Caution: To reduce the risk of electric shock which could cause personal injury, follow  
all safety notices. The symbols shown are used in your documentation and on your  
equipment to indicate safety hazards.  
! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries  
may result in an explosion. Dispose of lithium batteries as required by local ordinance or  
as normal waste if no local ordinance exists.  
! Warning: The detachable power supply cords are intended to serve as the disconnect  
devices.  
! Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical  
hazards, do not remove or defeat the ground prong on the power cords. Replace a power  
cord if it gets damaged. Contact your dealer for an exact replacement.  
! Warning: The DC push-button on/off switch on the front panel does not turn off the  
system AC power. Also, +5vdc is present on the system board whenever the AC power  
cords are connected between the system and an AC outlet. Before doing the procedures  
in this manual, make sure that your system is powered off and unplug the AC power  
cords from the back of the chassis. Failure to disconnect power before opening your  
system can result in personal injury and equipment damage.  
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in  
Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on  
NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other  
end. The cord length must not exceed 9 feet (2.7 meters).  
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,  
and must display an international agency approval marking. The cord must be suitable for  
use in the end-user country. Consult your dealer or the local electrical authorities if you are  
unsure of the type of power cord to use in your country. The voltage change occurs via a  
switch in the power supply.  
! Warning: Under no circumstances should the user attempt to disassemble the power  
supply. The power supply has no user-replaceable parts. Inside the power supply are  
hazardous voltages that can cause serious personal injury. A defective power supply  
must be returned to your dealer.  
xii Using This Guide  
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Safety Notices for Users Outside of the U.S.A. and Canada  
! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage  
integrity of the equipment, connect only equipment with mains-protected electrically-  
compatible circuits to the external ports.  
! Remote Earths: To prevent electrical shock, connect all local (individual office)  
computers and computer support equipment to the same electrical circuit of the building  
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.  
! Earth Bonding: For safe operation, only connect the equipment to a building supply  
that is in accordance with current wiring regulations in your country. In the U.K., those  
regulations are the IEE.  
Using This Guide xiii  
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Care and Handling  
Use the following guidelines to properly handle and care for your system.  
Protect the system from extremely low or high temperatures. Let  
the system warm (or cool) to room temperature before using it.  
Keep the system away from magnetic forces.  
Keep the system dry. Do not wash the system with a wet cloth or  
pour fluid into it.  
Protect the system from being bumped or dropped.  
Check the system for condensation. If condensation exists, allow it  
to evaporate before powering on the system.  
Keep the system away from dust, sand, and dirt.  
xiv Using This Guide  
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1
System Overview  
! Overview  
! System Chassis  
! Power Supply  
! Peripheral Bays  
! SAF-TE (SCSI Accessed Fault Tolerant Enclosure)  
Board  
! System Board Features  
! System Security  
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Overview  
This server is a modular, multiprocessing server based on the IntelPentium® chip set.  
The combination of compute performance, memory capacity, and integrated I/O  
provides a high performance environment for many server market applications. These  
range from large corporations supporting remote offices to small companies looking to  
obtain basic connectivity capability such as file and print services, e -mail, web access,  
web site server, etc.  
This server is also conveniently housed and available as a tower-based system or as a  
rack-mount system (fits into a standard IAE 19-inch rack assembly).  
Tower-Based System Front View  
Rack-Mount System Front View  
1-2 System Overview  
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This server system is designed for minimum downtime. To this end, the server includes  
or has the options to include the following:  
! Optional power system redundancy; in a system configured with two power supplies,  
the system will continue to operate with a single power supply failure.  
! Self-contained power supply units that can be easily installed or removed from the  
back of the chassis.  
! SCSI drive bays accessible from the front of the chassis.  
! Hot-swap SCSI disk drive backplane; a failed drive can be removed and a new drive  
installed without system power being turned off, if an optional Redundant Array of  
Independent Disks (RAID) controller is installed.  
! High degree of SCSI disk fault tolerance and advanced disk array management  
features through the use of RAID technology, if an optional RAID controller is  
installed.  
! Chassis that supports up to two power supplies. The second power supply can be  
added to provide redundant power.  
System Overview 1-3  
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As application requirements increase, you can expand your server with an additional  
processor, additional memory, add-in boards and peripheral devices: tape devices, CD-  
ROM, diskette drives and hard disk drives.  
Your server features the following major components:  
! Single or dual high-performance Pentium processors packaged in Single Edge  
Connector (SEC) cartridges.  
! 32 MB to 1 GB of memory, using up to four DIMMs.  
! Four PCI expansion slots for add-in boards (one slot shared with an ISA slot). 1x32  
bit PCI bus.  
! Two ISA expansion slots for add-in boards (one slot shared with a PCI slot).  
Embedded PC-compatible support (serial, parallel, mouse, keyboard, diskette, and  
Plug and Play features).  
! Integrated onboard Cirrus Logic CL-GD5480 Super Video Graphics Array (SVGA)  
controller with 2 MB of video memory.  
! Dual Symbios SYM53C875 SCSI controllers providing ultra wide and legacy  
narrow SCSI interfaces.  
! Integrated onboard Network Interface Controller (NIC), an Intel 82558 PCI LAN  
controller for 10 or 100 Mbps TX Fast Ethernet networks. RJ-45 Ethernet  
connector.  
! Dual Channel enhanced IDE controller.  
! Chassis that holds up to 12 drives: seven hot-swap bays for ultra-2 (LVD) SCSI hard  
drives; five removable media expansion bays with a CD-ROM reader already  
installed in one bay; and a half-height bay with a diskette drive already installed in  
the bay.  
! Seven hot-swap SCSI hard disk drive bays accessible from the front of the chassis.  
The bays are secured behind a lockable front door where the drives can be swapped  
in or out of the system without powering it down, if RAID is configured in the  
system.  
! SCSI backplane is Ultra-2 (LVD) ready.  
! Integrated dual Universal Serial Bus (USB) ports.  
! One standard power supply module with a slot available for an additional redundant  
power supply module. When an additional power supply module is installed, both  
the standard and additional redundant power supply module slots become hot  
swappable.  
! Hardware monitors (temperature, fans, and voltage) and software monitors to  
indicate failures.  
1-4 System Overview  
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! Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at  
the back of each side panel). Three intrusion sensor switches for the front, left and  
right side of the chassis. Two of the three intrusion sensor switches (left and right  
side intrusion sensor switches only) become power inter-lock switches when two  
power supplies are installed.  
System Chassis  
The system chassis is an easy-to-expand, fabricated metal structure. The major system  
components are shown in the following illustrations.  
System Chassis (Left Side View)  
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
Removable media bays (2)  
Speaker/Switch assembly  
System board  
Front input fan  
Rear exhaust fan  
Second rear exhaust fan (Optional)  
Intrusion/Interlock switch - Side Covers  
Intrusion switch - Front Cover  
System Overview 1-5  
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System Chassis (Right Side View)  
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
I.  
CD-ROM drive  
Removable media bay  
1.44 MB 3.5"diskette drive  
SAF-TE board  
SCSI disk drive bays (7)  
SCSI backplane board  
Fans, behind SCSI disk drive bays (2 standard plus 1 optional)  
Optional fan*  
Intrusion/Interlock switch  
Standard power supply  
J.  
K.  
Power supply module slots (one standard power supply slot  
and one optional power supply slot)  
L.  
Power supply status LED*  
DC power LED*  
M.  
N.  
O.  
Power available switch*  
Power supply distribution board*  
*Part provided with optional power supply kit.  
1-6 System Overview  
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Power Supply  
The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating  
frequency of 50/60 Hz. It is designed to comply with existing emission standards and  
provides sufficient power for a fully loaded system configuration. The power supply  
voltage selection switch is factory set to 115Vac for systems used in the United States;  
it is set to 230Vac for systems used in Europe.  
Peripheral Bays  
The system supports a variety of standard PC AT-compatible peripheral devices. The  
chassis includes these peripheral bays:  
! A 3.5-inch front panel bay for mounting the standard 3.5" diskette drive (supports  
720 KB and 1.44 MB diskette media)  
! Four 5.25-inch removable media front panel bays for mounting half-height 5.25-inch  
peripheral devices: standard CD ROM drive and optional tape drives, etc.  
! Seven hot-swap SCSI hard disk drive bays for mounting up to seven SCSI hard disk  
drives in easily removable drive carriers.  
Note:  
The SCSI hard disk drive bays contain a hot-swap back  
plane that require an 80-pin single connector attachment (SCA)  
connector on the drives that you install.  
SAF-TE Board  
The system has a SAF-TE (SCSI Accessed Fault Tolerant Enclosure) board that  
provides an interface for the disk subsystem to automatically integrate with peripheral  
packaging that supports status signals, hot swapping drives, and enclosure monitoring.  
The transport mechanism for the standardized alert detection and status reporting is the  
SCSI bus. Disk drives, power supplies, cooling fans, and temperature are continually  
monitored and the conditions then reported over the SCSI bus to the system. When used  
with RAID management software the user can be alerted of impending or imminent  
disk conditions requiring attention. This allows the user to react to conditions that could  
normally go unnoticed until data loss.  
System Overview 1-7  
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System Board Features  
The system board offers a “flat” design with the processor and memory subsystems  
residing on the board. This figure shows the major components on the system board.  
The following subsections describe the system board major components.  
A
B
C
D
E
Z
Y
F
X
G
W
V
U
T
H
I
J
K
Pri.  
Sec.  
L
M
N
O
R
Q
P
S
System Board  
A.  
B.  
Secondary processor connector  
Primary processor connector  
N.  
O.  
P.  
Q.  
R.  
S.  
T.  
Server management connector  
Narrow SCSI connector  
Wide SCSI connector  
C. Fan connectors  
D. Main power connector  
Memory DIMM sockets  
PCI slots for add-in boards  
ISA slots for add-in boards  
USB connector  
E.  
F.  
Diskette drive connector  
Front panel reset connector  
G. Speaker connector  
H. Not used  
U.  
V.  
RJ-45 network controller connector  
Serial port B (COM 2) connector  
I.  
Front panel power switch connector  
J.  
K.  
L.  
Lithium backup battery  
W.  
X.  
Y.  
Z.  
VGA monitor port connector  
Parallel port connector  
System fan connector  
IDE connectors, primary and secondary  
Serial A (COM 1) connector  
M. Configuration jumper blocks  
Keyboard and Mouse PS/2 compatible connectors  
1-8 System Overview  
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Pentium Processor  
Depending on system configuration, each system includes one or two Pentium  
processors. Each Pentium processor is packaged in a Single Edge Contact (S.E.C.)  
cartridge. or Single Edge Contact Cartridge Version 2 (SECC2). The cartridge includes  
the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2)  
cache; a thermal plate (not included in the SECC2); and a back cover. The processor  
implements the MMX™ technology and the processor’s numeric coprocessor  
significantly increases the speed of floating-point operations.  
The processor external interface operates at a maximum of 100 MHz. The second-level  
cache is located on the substrate of the processor cartridge. The cache includes burst  
pipelined synchronous static RAM (BSRAM). The L2 cache is offered in 512 KB  
configurations only, with error correcting code (ECC).  
System Memory  
The system board contains four 168-pin DIMM sockets. Memory is partitioned as four  
banks of SDRAM DIMMs, each providing 72 bits of noninterleaved memory (64-bit  
main memory plus ECC). Your system may include from 32 MB to 1 GB of memory,  
using up to four DIMMs.  
System memory begins at address 0 and is continuous (flat addressing) up to the  
maximum amount of DRAM installed (exception: system memory is noncontiguous in  
the ranges defined as memory holes using configuration registers). The system  
supports both base (conventional) and extended memory.  
System Overview 1-9  
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I/O Expansion Slots  
The server's expansion capabilities meet the needs of file and application servers for  
high performance I/O by providing a combination of PCI local bus and ISA connectors.  
The system board has two full-length ISA bus connectors. One of the connectors shares  
a chassis expansion slot with a PCI connector. ISA features:  
! Bus speed up to 8.33 MHz  
! 16-bit memory addressing  
! 8- or 16-bit data transfers  
! Plug and Play ready.  
The system board has four full-length PCI connectors. One of the connectors shares a  
chassis expansion slot with an ISA connector. PCI features:  
! Bus speed up to 33 MHz  
! 32-bit memory addressing  
! 5 V signaling environment  
! Burst transfers up to a peak of 264 MB/s  
! 8-, 16-, or 32-bit data transfers  
! Plug and Play ready  
! Parity enabled.  
1-10 System Overview  
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Real-Time Clock/Calendar  
The real-time clock provides system clock/calendar information stored in a non-volatile  
memory (NVRAM). The real-time clock battery provides power backup for the real-  
time clock.  
BIOS  
A BIOS and Setup Utility are located in the Flash EPROM on the system board and  
include support for system setup and PCI/ISA Plug-and-Play auto-configuration. A  
number of security, reliability, and management features also have been incorporated to  
meet vital server needs.  
IDE Controller  
The system includes a dual channel enhanced IDE interface controller. The controller  
has a primary and secondary connector located on the system board, each connector  
supporting a master and a slave device. The IDE controller provides support for the  
internally mounted CD-ROM and an optional tape device.  
Network Controller  
The system board includes a 10BASE-T/100BASE-TX network controller based on the  
Intel 82558 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can  
burst data at up to 132 MB/sec. The controller contains two receive and transmit FIFO  
buffers that prevent data overruns or underruns while waiting for access to the PCI bus.  
The controller has the following:  
! 32-bit PCI bus master interface (direct drive of bus), compatible with PCI Bus  
Specification, Revision 2.1  
! Chained memory structure with improved dynamic transmit chaining for  
enhanced performance  
! Programmable transmit threshold for improved bus utilization  
! Early receive interrupt for concurrent processing of receive data  
! On-chip counters for network management  
! Autodetect and autoswitching for 10 or 100 Mbps network speeds  
! Support for both 10 Mbps and 100 Mbps networks, capable of full or half  
duplex, with back-to-back transmit at 100 Mbps.  
The network status LEDs on the system board indicate:  
! Transmit/receive activity on the LAN  
! Valid link to the LAN  
! 10/100 Mbps transfer mode.  
System Overview 1-11  
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SCSI Controller  
The system board includes an embedded dual Symbios Logic SYM53C875, PCI SCSI  
host adapter. The SYM53C875 contains two independent SCSI controllers that share a  
single PCI bus master interface. Internally, each controller is identical, capable of  
operations using either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s  
(Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput. As  
implemented on the system board, controller A attaches to an Ultra-2 SCSI backplane  
that supports up to seven Ultra-2 SCA drives. Controller B may be used to support  
SCSI devices in the removable media bays.  
Video Controller  
The system has a high-performance SVGA subsystem that supports the following:  
! BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA  
! 2 MB of Video Random Access Memory (VRAM) video buffer  
! 16-bit bus for high-speed display memory access  
! Hardware accelerated bit block transfers (BITBLT)  
! Display power management system  
! Supports 72Hz refresh, non-interlaced at: 640x480, 800x600, 1024x768, or  
1280x1024 resolutions  
! Displays of up to 16M colors at 640x480 and 800x600 resolutions, 64K colors at  
1024x768 resolutions and 256 colors at 1280x1024 resolutions.  
1-12 System Overview  
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Peripheral Controller  
The advanced integrated peripheral controller supports two serial ports, one parallel  
port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time  
Clock (RTC). The system provides the connector interface for each port.  
Serial Ports  
Both serial ports are relocatable. Each serial port can be set to one of four different  
COM ports and can be enabled separately. When disabled, serial port interrupts are  
available to add-in boards.  
Parallel Port  
One IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels 1.7 and 1.9)  
parallel port is provided. BIOS programming enables the parallel port and determines  
the port address and interrupt. When disabled, the interrupt is available to add-in  
boards.  
External Device Connectors  
The external I/O connectors provide support for a PS/2 compatible mouse and a  
keyboard, connectors for VGA monitor, 2 serial port connectors, a parallel port  
connector and two USB connections.  
System Board Management Controller (BMC)  
Server management is concentrated in the System Board Management Controller  
(BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage,  
which remains active when system power is switched off, but the ac power source is  
still on and connected.  
The BMC supports the Emergency Management Port (EMP) Console, which allows  
remote server management via a modem or direct connection to a manager system.  
Events monitored by the manager system include over-temperature and over-voltage  
conditions, fan failure, or chassis intrusion.  
Information on the Emergency Management Port (EMP) Console may be found in  
Appendix C of this User’s Guide.  
System Overview 1-13  
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System Security  
To help prevent unauthorized entry or use of the system, the system includes a full  
lockable front panel and Server Management software that monitors the system  
intrusion switches.  
Security with Mechanical Locks and Monitoring  
The front panel of the tower-based system contains a mechanical lock to prevent access  
to the front of the computer chassis. In addition, each side cover contains a padlock  
loop (padlock not provided) located on the rear of the chassis to prevent removal of the  
side covers and access to the inside of the computer chassis  
The computer chassis includes an intrusion switch for the front cover and  
intrusion/interlock switches for both the left side and the right-side covers (as viewed  
from the front). When any these covers are opened, the switch transmits an alarm signal  
to the system board, where server management software processes the signal. The side  
cover switches also operate as interlock switches. That is if only one power supply  
module is installed the switches operate as intrusion switches or if two power supply  
modules are installed the switches operate as inter-lock switches controlling power shut  
down to the system for safety reasons.  
Security with the rack-mount system is identical to the tower-based system stated  
above, except that there is no front cover associated with the rack-mount system.  
Software Locks via the System Setup Utility  
The BIOS Setup Utility and the System Setup Utility (SSU) provide a number of  
security features to prevent unauthorized or accidental access to the system. Once the  
security measures are enabled, access to the system is allowed only after the user enters  
the correct password(s). For example:  
! Enable the keyboard lockout timer so that the server requires a password to  
reactivate the keyboard and mouse after a specified time-out period1 to 120  
minutes.  
! Set and enable an administrative password.  
! Set and enable a user password  
! Set secure mode to prevent keyboard or mouse input and to prevent use of the  
front panel reset and power switches.  
! Activate a hot-key combination to enter secure mode quickly.  
! Disable writing to the diskette drive when secure mode is set.  
1-14 System Overview  
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2
Setting Up the System  
! Overview  
! Selecting a Site  
! Unpacking the System  
! Rack-Mount Subsystem Assembly  
! Getting Familiar with the System  
! Making Connections  
! Setting the Line Voltage  
! Connecting the Power Cord(s)  
! Powering On Your System  
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Overview  
This chapter describes how to select a site, unpack the system, make cable  
connections, and power on the tower-based or rack-mount system units. Also,  
provided are the instructions for assembling the rack-mount system unit.  
Selecting a Site  
The system operates reliably in a typical office environment.  
Choose a site that is:  
! Near grounded, three-pronged power outlets.  
Note:  
For the United States and Canada, this means a  
NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R  
outlets for 200-240 VAC. For other international sites, this  
means three-pronged power outlets applicable for the  
electrical code of the region.  
!
WARNING  
Be sure the power service connection is through a properly  
grounded outlet.  
!
CAUTION  
When two power supplies are installed in the system the  
power plug from each of the power supplies must be  
plugged into the same common ground power outlets.  
! Clean, dust-free, and well ventilated. Front and rear ventilating openings  
kept free of obstructions. Away from sources of heat, vibration or  
physical shock.  
! Isolated from strong electromagnetic fields and electrical noise produced  
by electrical devices (such as air conditioners, large fans, large electric  
motors, radio and TV transmitters, and high-frequency security devices)  
! Spacious enough to provide at least five inches (13 centimeters) behind  
the system and three inches (eight centimeters) on each side of the system  
for proper cooling, airflow, and cable clearance.  
! Easily accessible for system maintenance and installation of system  
upgrades.  
2-2 Setting Up the System  
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Unpacking the System  
!
WARNING  
Your system weighs approximately 65 pounds (29.25 kg). If  
your system contains numerous optional boards and  
peripheral devices, it will weigh more. To avoid personal  
injury, make sure you have someone help you lift or move  
the system.  
When you receive your system, inspect the shipping containers prior to  
unpacking. If the shipping boxes are damaged, note the damage, and if possible,  
photograph it for reference. After removing the contents of the containers, keep  
the cartons and the packing materials. If the contents appear damaged when you  
unpack the boxes, file a damage claim with the carrier immediately.  
Setting Up the System 2-3  
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Rack-Mount Subsystem Assembly  
This section provides the instructions for assembling the rack-mount server unit  
into a standard IAE 19 inch rack cabinet.  
Before You Begin  
Before you begin, please review the following cautions, warnings, and general  
guidelines.  
!
WARNING  
Be sure that power to the system is turned off and  
unplugged. All voltage is removed only when the power  
cords are unplugged.  
! Avoid excessive vibration and shock. Dropping an electronic component  
can cause serious damage.  
! Do not disconnect or remove parts other than those specified in the  
procedure.  
! Do not touch I/O connector pins.  
! All screws are phillips-head, unless otherwise specified.  
! On completion of any assembly or reassembly, perform a power-on test.  
If a fault occurs, verify that the assembly or reassembly was performed  
correctly. If the problem persists, see "Problem Solving" in Chapter 5.  
Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and  
other components. You can provide some ESD protection by wearing an  
antistatic wrist strap attached to chassis ground when handling system  
components.  
Electronic devices can be easily damaged by static electricity. To prevent  
damage, keep them in their protective packaging when they are not installed in  
your system.  
2-4 Setting Up the System  
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Assembly  
This section describes how to assemble your rack-mount server unit into a  
standard IAE 19 inch rack cabinet.  
!
CAUTION  
Ensure that the location of the rack-mount server unit does  
not create an unstable condition when installed in the rack  
cabinet.  
1. Select an appropriate location in your rack cabinet for the rack-mount server  
unit. To improve rack stability, mount heavier items towards the bottom of  
the rack cabinet.  
Note:  
When planning your system configuration for the  
rack cabinet you should consider the length of the cables  
that interconnect system components.  
2. Locate the two support brackets (D). Using four self tapping screws (E)  
supplied with the rack cabinet for each support bracket, attach the two  
support brackets to the vertical mounting rails (A and B) of the rack cabinet.  
3. Install the four caged nuts (C) that secure the front of the rack-mount server  
unit to the rack cabinet. Position the caged nuts to align with the screw holes  
in the front bezel of the rack-mount server unit.  
Note:  
The caged nuts are secured into the vertical  
mounting rails of the rack cabinet by inserting one side of the  
nut into the slot and squeeze while pressing the opposite  
side until it snaps into place.  
Setting Up the System 2-5  
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Assembling the Support Brackets in the Rack Cabinet  
A.  
B.  
C
Rear vertical mounting rail  
Front vertical mounting rail  
Four caged nuts  
D
Two support brackets  
Eight self-tapping screws  
E
2-6 Setting Up the System  
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4. Lift the rack-mount server unit (C) onto the two support brackets and slide it  
toward the rear of the rack cabinet.  
!
WARNING  
It is strongly recommended that two people are present  
when lifting and assembling the rack-mount server unit into a  
rack cabinet.  
5. Secure the front bezel to the rack cabinet's front vertical mounting rails (B)  
using the four screws (E) and plastic washers (D) provided.  
Installing the Rack-Mount Server Unit into the Rack Cabinet  
A.  
B.  
C
Rear vertical mounting rail  
Front vertical mounting rail  
Rack-mount server unit  
Four plastic washers  
Four screws  
D
E
Setting Up the System 2-7  
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Getting Familiar with the System  
Before setting up your system, you should become familiar with the system’s  
features, such as the location of your system's front and rear panel switches,  
indicators and connectors, etc. Note that this section describes the tower-based  
system controls (switches and indicators) and connectors, which are identical for  
the rack-mount system.  
Front View with Front Door Closed  
This figure shows the location of the front system features (tower-based system  
only).  
Front Features  
A.  
B.  
System indicators  
Keylock  
(See "Front View with Front Door  
Opened" later in this chapter).  
When locked, secures the front door  
not allowing access to the front system  
controls.  
2-8 Setting Up the System  
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Front View with Front Door Opened  
Refer to the following figure and open the front door of the cabinet as follows  
(tower-based system only).  
1. If door is locked, unlock the front door.  
2. Pull the bottom of the front door out and tilt up until it is aligned level with  
the top of the cabinet, then push the door back directly over the top of the  
cabinet as far as it will go.  
Opening the Front Door  
Setting Up the System 2-9  
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This figure shows the location of the front system controls and indicators.  
Front System Features and Controls  
A.  
B.  
C.  
D.  
E.  
F.  
G.  
Activity light, CD-ROM reader  
Load/eject button, CD-ROM reader  
Activity light, 3 ½-inch diskette drive  
Eject button, 3 ½-inch diskette drive  
DC power ON/OFF switch  
Reset switch  
When lit, CD-ROM reader is in use.  
Press to load CD and eject CD.  
When lit, diskette is in use.  
Press to eject diskette.  
Press to turn system DC power on or off.  
Press to reinitialize system.  
DC power ON/OFF  
See table "Front System Status Indicator  
LEDs" that follow.  
H.  
I.  
Power alarm  
See table "Front System Status Indicator  
LEDs" that follow.  
Fan alarm  
See table "Front System Status Indicator  
LEDs" that follow.  
J.  
K.  
L.  
Array alarm  
See table "Front System Status Indicator  
LEDs" that follow.  
Disk drive activity LED  
Disk drive status LED  
See table "Disk Drive Status Indicator  
LEDs" that follow.  
See table "Disk Drive Status Indicator  
LEDs" that follow.  
2-10 Setting Up the System  
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Rear View  
This figure shows the location of the following rear system features and  
controls.  
Rear Features and Controls  
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
I.  
Keyboard  
PS/2-compatible 6-pin mini-DIN connector.  
PS/2-compatible 6-pin mini-DIN connector.  
COM1 serial port 9-pin connector.  
Mouse  
COM1  
Printer  
25-pin parallel port connector.  
VGA  
VGA monitor 15-pin connector.  
LAN connector  
Green LAN status light  
Orange LAN status light  
RJ-45 connector.  
See Table "LAN Status Indicator LEDs (I/O Panel)" that follows.  
See Table "LAN Status Indicator LEDs (I/O Panel)" that follows.  
See Table "Power Supply Status Indicator LEDs (Rear Panel)" that follows.  
Power supply status  
(green light)  
J.  
DC power status (amber light)  
Line voltage selector switch  
AC input power connector  
COM2  
See Table "Power Supply Status Indicator LEDs (Rear Panel)" that follows.  
Selects AC input power of 115 VAC or 230 VAC.  
Supplies AC power to the power supply.  
COM2 serial port 9-pin connector.  
K
L.  
M.  
N.  
O.  
P.  
Q.  
USB connectors  
PCI slots  
Two USB Connectors.  
Three PCI add-in board slot locations.  
One PCI or ISA slot location.  
Combo PCI/ISA slot  
ISA slot  
One ISA add-in board slot locations.  
Setting Up the System 2-11  
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Status Indicator LED Descriptions  
The following tables list the System Status Indicator LEDs, the Disk Drive  
Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power  
Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a  
description of each LED indicator.  
Front System Status Indicator LEDs  
LED  
Status  
Description  
Response  
DC Power ON/OFF  
Off  
DC power OFF  
None required (normal)  
ON (Green)  
Off  
DC power ON  
Not active  
None required (normal)  
None required (normal)  
Power Alarm1  
ON (Amber)  
Failure has occurred in one or more  
power supplies (see the "Power Supply  
Status Indicators" table DC Power Status  
"Amber" that follows.)  
Fan Alarm  
Off  
All fans operating normally  
Fan failure  
None required (normal)  
ON (Amber)  
Replace fan in chassis or  
replace power supply  
Array Alarm  
Off  
Always OFF unless RAID is installed  
RAID Array failure  
None required (normal)  
ON (Amber)  
Replace disk drive with  
amber light lite  
1Valid only when a second power supply is installed.  
Note:  
The Power Supply Status Indicator LEDs are  
present only when a second power supply is installed.  
Power Supply Status Indicator LEDs (Rear Panel)  
LED  
Status  
Description  
Response  
Power Supply Status  
Off  
AC Power not available  
None required (normal)  
ON (Green)  
Off  
AC Power supplied to power supply  
No alarms  
None required (normal)  
None required (normal)  
DC Power Status*  
(Amber)  
AC Power disconnected or power supply  
failed  
Verify AC power is ON,  
reconnect AC power, or  
replace power supply,  
*Connects to the Power Alarm light.  
2-12 Setting Up the System  
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Note:  
The Disk Drive Status Indicator LEDs are active  
only when a RAID board is installed.  
Front Disk Drive Status Indicator LEDs  
LED  
Status  
Description  
Response  
Disk Drive Activity  
Off  
Not accessing disk drive  
None required (normal)  
ON (Green)  
Off  
Accessing disk drive  
No alarms  
None required (normal)  
None required (normal)  
Disk Drive Status  
ON (Amber)  
(See the "Disk Drive Status Conditions"  
table that follows.)  
Disk Drive Status Conditions  
Condition  
LED  
No Error  
Off  
Faulty or Rebuild Stopped  
Rebuild  
Steady ON  
Slow Blink for approximately one second  
Fast Blink for approximately three seconds  
Four fast blinks, pause (repeats)  
Two fast blinks, pause (repeats)  
Identify  
Predicted Fault  
Hot Spare  
LAN Status Indicator LEDs (I/O Panel)  
LED  
Status  
When On  
When Blinking  
When Off  
LAN Link Status  
Green  
N/A  
N/A  
Linked to network,  
sending or  
receiving data  
LAN Speed Status  
Orange  
None  
100 Mbps network  
connection  
10 Mbps network  
connection  
Setting Up the System 2-13  
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Making Connections  
If your system normally operates without a video display or keyboard (for  
example, as a network server), you must install a video display and keyboard to  
configure the system. You may remove them after running the System Setup  
Utility (SSU). For information on running the SSU, refer to Appendix B of this  
User’s Guide.  
Refer to the previous figure (Rear Features and Controls) and connect your  
keyboard, monitor, and mouse. Connect any external peripheral devices such as  
a printer or modem by following the instructions included with these devices.  
!
CAUTION  
Damage to the system may result if the keyboard/mouse  
cable is inserted or removed when power is applied to the  
system.  
Inserting a telephone line connector into a LAN board RJ-45  
port may result in personal injury and equipment damage.  
2-14 Setting Up the System  
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Setting the Line Voltage  
The system contains an ATX300 watt power supply that is switch-selectable for  
115 or 230 VAC at an operating frequency of 50/60Hz. The power supply  
voltage selection switch is factory set to 115Vac for systems shipped to North  
America; it is set to 230Vac for systems shipped in Europe. Line source voltages  
between 200 and 240 VAC are acceptable when the power supply input voltage  
is set to 230 VAC.  
!
CAUTION  
Before you plug the system power cord into an AC outlet,  
ensure the input line voltage setting for the power supply is  
correct.  
To use the system with line source voltages between 200  
and 240 VAC, the line voltage selector switch on the power  
supply must be set to 230. If you set the switch to the 115  
VAC position, the power supply will be damaged when you  
plug in your system.  
When two power supplies are installed in the system both  
power supplies must have their line voltage selector switch  
set to the same voltage.  
If you need to change the line voltage setting, perform the following steps.  
Note:  
If you are setting up your system for the first time,  
the power cord will not be connected to the rear panel of  
your system.  
1. Unplug the AC power cord from the back of the chassis.  
2. Insert the tip of a small screwdriver or ballpoint pen into the depression on  
the line voltage selector.  
3. Slide the selector switch to the left for 115 VAC or to the right for 230 VAC  
(line source voltage range: 220 to 240 VAC).  
Setting Up the System 2-15  
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Setting the Line Voltage  
A.  
B.  
Voltage selector switch set to 115 VAC  
Voltage selector switch set to 230 VAC  
2-16 Setting Up the System  
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Connecting the Power Cord(s)  
Plug the female end of the AC power cord into the input receptacle on the rear  
of the power supply cage. Plug the male end of the power cord into NEMA 5-  
15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.  
If the power cord(s) supplied with the system are not compatible with the AC  
wall outlet in your region, obtain a suitable power cord that meets the following  
criteria.  
! The power cord must be rated for the available AC voltage and have a  
current rating that is at least 125% of the current rating of the system.  
! The power cord connector that plugs into the wall outlet must be  
terminated in a grounding-type male plug designed for use in your region.  
It must have certification marks showing certification by an agency  
acceptable in your region.  
! The power cord connector that plugs into the system must be an IEC-  
type CEE-22 female connector.  
! The power cord must be less than 1.8 meters (6.0 feet) long.  
!
WARNING  
Your system shipped with a power cord for each power  
supply. Do not attempt to modify or use the supplied AC  
power cord if it is not the exact type required.  
!
CAUTION  
When two power supplies are installed in the system the  
power plug from each of the power supplies must be  
plugged into the same common ground power outlets.  
Powering On Your System  
Power on your system as follows.  
1. Make sure all external devices, such as a video display, keyboard, and  
mouse (optional) have been connected, and the power cords are connected.  
2. Power on the video display and any other external devices.  
3. Press the push-button power on/off switch on the front panel. Verify that the  
system power-on LED is lit. If it is not lit, ensure the ac power cords are  
connected to a functional ac power source.  
Setting Up the System 2-17  
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After a few seconds your system begins the internal Power-On Self Tests  
(POST). POST automatically checks the system board, CPU module, memory,  
keyboard, and most installed peripheral devices.  
!
CAUTION  
Always allow POST to complete before powering down your  
system.  
!
CAUTION  
The server management logic on your system board  
monitors and logs system voltage changes. When powering  
down your system you may experience a 1–5 second delay  
from the time you press the push-button power on/off switch  
on the front panel and your system powering down. This is  
normal system operation and is required by the server  
management logic.  
If you have problems powering on your system, refer to Problem Solving in  
Chapter 5 of this User’s Guide.  
After you have successfully powered on your system, insert the  
EXPRESSBUILDER CD-ROM into the CD-ROM device, reboot the system and  
follow the screen prompts to run EXPRESSBUILDER.  
2-18 Setting Up the System  
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3
Configuring Your System  
! Configuring Your System  
! BIOS Setup Utility  
! Symbios Configuration Utility  
! Optional RAID Controllers  
! Configuring System Board Jumpers  
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Configuring Your System  
Configuration and setup utilities are used to change your system configuration.  
You can configure your system, as well as option boards you may add to your  
system, using the BIOS Setup Utility. Several unique system parameters are  
configured using the BIOS Setup, which is stored in the system FLASH  
memory.  
You can also configure your system, including reserving resources required by  
the option boards, using the System Setup Utility (SSU). Also, the SSU is used  
to read stored system event information. Information on the SSU may be found  
in Appendix B of this User’s Guide.  
The Symbios Configuration Utility detects the SCSI host adapters on the system  
board. Use this utility if you need to configure the two SCSI controllers in your  
system or to perform a SCSI disk format or verify disk operation on the SCSI  
disk drives. The Symbios Configuration Utility is also used to configure any  
SCSI removable media devices installed in your system.  
If your system has been factory configured, the SSU, BIOS Setup, or Symbios  
Configuration Utility do not need to be run unless you want to change the  
password or security features, add certain types of option boards or devices, or  
upgrade your system board.  
This chapter also provides information on several system configuration  
parameters that are set by jumpers on the system board. However, these  
parameters do not usually require change.  
Use the EXPRESSBUILDER CD-ROM to create the device driver and SSU  
diskettes.  
3-2 Configuring Your System  
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BIOS Setup Utility  
The BIOS Setup Utility is used to change system configuration parameters. This  
utility has some unique parameters and many parameters that are also  
configurable with the SSU. The utility is resident in the system FLASH memory  
and does not require a diskette or an operating system present to run. However,  
parameters set with the BIOS Setup Utility that can also be set with the SSU,  
will be overwritten by the SSU the next time the SSU is run.  
Using the BIOS Setup Utility  
You access the BIOS Setup utility when you turn on or reboot your system. To  
run the BIOS Setup Utility, perform the following procedure:  
1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays.  
2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed.  
The menu bar at the top of the Main Menu lists the following selections:  
Menu  
Use  
Main  
Use this menu for basic system configuration.  
Advanced  
Use this menu for setting the Advanced Features available on  
your system.  
Security  
Use this menu to set User and Supervisor Passwords and the  
Backup and Virus-Check reminders.  
Server  
Boot  
Exit  
Use this menu for configuring Server Management features.  
Use this menu to configure Boot Device priority.  
Exits the current menu.  
Use the arrow keys to select a menu or an item on a displayed menu. Press  
the value keys (listed in the table below) to cycle through the allowable  
values for the selected field. Use the Exit menu’s “Save Values” selection to  
save the current values on all the menus.  
To display a submenu, position the cursor on a selection that has a submenu  
and press ENTER. An arrow precedes selections with submenus.  
Refer to the following table for information on the keys that you use with  
BIOS Setup. These keys are also listed at the bottom of the Setup menu.  
Configuring Your System 3-3  
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Key  
Function in Setup Menu  
F1 or Alt-H  
Get Help about an item.  
ESC  
Exit the current menu and return to the previous menu.  
Move between menus.  
Left or right arrow keys  
Up or down arrow keys  
Move cursor up and down. The cursor moves only to the  
settings that you can change.  
HOME or END  
Move cursor to top or bottom of window.  
Move cursor to next or previous page.  
Select the previous value for the field.  
Select the next value for the field.  
PAGE UP or PAGE DOWN  
F5 or -  
F6 or + or SPACE  
F9  
Load default configuration values for this menu.  
Save configuration values and exit.  
F10  
ENTER  
Execute command or Select submenu.  
BIOS Setup Configuration Settings  
The BIOS Setup Configurations tables show the default settings for the BIOS  
Setup Utility and provides a place for you to record any changes you make to  
these settings. Recommended values are bold in the following tables.  
3-4 Configuring Your System  
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Main Menu  
Feature  
Choices  
Description  
Your Setting  
System Time  
System Date  
HH:MM:SS  
Sets the system time.  
Sets the system date.  
MM/DD/YYYY  
Legacy Diskette A:  
Disabled  
360KB  
1.2 MB  
Selects the diskette type. The  
1.25 MB diskette requires a  
3-mode diskette drive.  
720KB  
1.44/1.25 MB  
2.88 MB  
Disabled  
360KB  
Legacy Diskette B:  
Selects the diskette type.  
1.2 MB  
720KB  
1.44/1.25 MB  
2.88 MB  
Press ENTER  
Press ENTER  
Press ENTER  
Press ENTER  
Press ENTER  
Press ENTER  
English (US)  
Primary IDE Master  
Primary IDE Slave  
Secondary IDE Master  
Secondary IDE Slave  
Keyboard Features  
Processor Settings  
Language  
Refer to “Primary IDE Master  
and Slave Submenu.”  
Refer to “Primary IDE Master  
and Slave Submenu.”  
Refer to “Secondary IDE  
Master and Slave Submenu.”  
Refer to “Secondary IDE  
Master and Slave Submenu.”  
Refer to “Keyboard  
Submenu.”  
Refer to “Processor Settings  
Submenu.”  
Selects which language BIOS  
French, Spanish, displays.  
German, Italian  
Configuring Your System 3-5  
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Primary IDE Master and Slave Submenu  
Feature  
Choices  
Auto  
Description  
Your Setting  
Type  
Auto allows the system to  
attempt auto-detection of the  
drive type.  
None  
None informs the system to  
ignore this drive.  
CD-ROM  
CD ROM allows the manual  
entry of fields described below.  
IDE Removable Determines that a removable  
IDE drive is installed. IDE  
allows the manual entry of  
fields described below.  
ATAPI  
Removable  
Determines that a removable  
ATAPI drive is installed. ATAPI  
allows the manual entry of  
fields described below.  
User  
User allows the manual entry  
of all fields described below.  
Multi-Sector Transfer  
LBA Mode Control  
Disabled  
2, 4, 8, or 16  
sectors  
Determines the number of  
sectors per block for multi-  
sector transfers.  
This field is informational only  
for Type Auto.  
Disabled  
Enabled  
Enabling LBA causes logical  
block addressing to be used in  
place of cylinders, heads, and  
sectors.  
This field is informational only  
for Type Auto.  
32 Bit I/O  
Disabled  
Enabled  
Enabling allows 32 bit IDE  
data transfers.  
Transfer Mode  
Standard  
Selects the method for moving  
data to and from the drive.  
This field is informational only  
for Type Auto.  
Fast PIO 1  
Fast PIO 2  
Fast PIO 3  
Fast PIO 4  
FPIO 3/DMA 1  
FPIO 4/DMA 2  
Ultra DMA Mode  
Disabled  
Mode 0  
Mode 1  
Mode 2  
Selects the Ultra DMA Mode  
for moving data to and from  
the drive. Autotype the drive to  
select the optimum transfer  
mode.  
3-6 Configuring Your System  
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Secondary IDE Master and Slave Submenu  
Feature  
Choices  
Description  
Your Setting  
Type  
Auto  
Auto allows the system to  
attempt auto-detection of the  
drive type.  
None  
None informs the system to  
ignore this drive.  
CD-ROM  
CD ROM allows the manual  
entry of fields described below.  
Determines that a removable  
IDE Removable IDE drive is installed. IDE  
allows the manual entry of  
fields described below.  
Determines that a removable  
ATAPI  
User  
ATAPI drive is installed. ATAPI  
allows the manual entry of  
fields described below.  
User allows the manual entry  
of all fields described below.  
Multi-Sector Transfer  
LBA Mode Control  
Disabled  
2, 4, 8, or 16  
sectors  
Determines the number of  
sectors per block for multi-  
sector transfers.  
This field is informational only  
for Type Auto.  
Disabled  
Enabled  
Enabling LBA causes logical  
block addressing to be used in  
place of cylinders, heads, and  
sectors.  
This field is informational only  
for Type Auto.  
32 Bit I/O  
Disabled  
Enabled  
Enabling allows 32 bit IDE  
data transfers.  
Transfer Mode  
Standard  
Selects the method for moving  
data to and from the drive.  
This field is informational only  
for Type Auto.  
Fast PIO 1  
Fast PIO 2  
Fast PIO 3  
Fast PIO 4  
FPIO 3/DMA 1  
FPIO 4/DMA 2  
Ultra DMA Mode  
Disabled  
Mode 0  
Mode 1  
Mode 2  
Selects the Ultra DMA Mode  
for moving data to and from  
the drive. Autotype the drive to  
select the optimum transfer  
mode.  
Configuring Your System 3-7  
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Keyboard Submenu  
Feature  
Choices  
Description  
Your Setting  
NumLock  
On  
Off  
Selects power-on state for  
Num Lock.  
Disabled  
Key Click  
Enables or disables key click.  
Enabled  
30/sec  
Keyboard auto-  
repeat rate  
13.3/sec  
10/sec  
6/sec  
Selects key repeat rate.  
26.7/sec  
21.8/sec  
18.5/sec  
2/sec  
Keyboard auto-  
repeat delay  
1/4 sec  
1/2 sec  
3/4 sec  
1 sec  
Selects delay before key  
repeat.  
Processor Settings Submenu  
Feature  
Choices  
Description  
Your Settings  
CPU Speed  
Settings  
Processor Speed  
List  
Processor speed list is  
determined by the speed of the  
processor(s) installed. Select  
speed to match speed of  
installed processor(s). Caution:  
DO NOT select a speed above  
the speed of the installed  
processor(s).  
No  
Yes  
Processor Retest  
Select Yes if you want the  
BIOS to clear old processor  
status and retest all processors  
on next boot.  
Disabled  
Enabled  
Processor Serial  
Number  
Controls detection of processor  
serial number. Note: displays  
only when Pentium III is  
installed.  
Enabled  
Memory Cache  
Enables processor cache.  
Disabled  
3-8 Configuring Your System  
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Advanced Menu  
Feature  
Choices  
Description  
Your Setting  
Other  
Win95  
Installed OS  
Select the operating system  
installed in your system.  
No  
Yes  
Reset Configuration  
Data  
Select Yes if you want to clear  
the extended system  
configuration (ESCD) area  
during next boot. System  
automatically resets to No in  
next boot.  
Press ENTER  
PCI Configuration  
Refer to “PCI Configuration  
Submenu.”  
Press  
ENTER  
Refer to “Integrated  
Peripherals Configuration  
Submenu.”  
Integrated  
Peripherals  
Configuration  
Press ENTER  
Advanced Chipset  
Control  
Refer to Advanced Chipset  
Control Submenu.”  
Use Multiprocessor  
Specification  
1.1  
1.4  
Selects the version of  
multiprocessor specification to  
use. Some operating systems  
require version 1.1.  
LBA  
CHS  
Large Disk Access  
Mode  
Select LBA for IDE drives. This  
only effects IDE drives with  
partitions greater than 512  
Mbytes.  
Disabled  
Enabled  
Delay on Option  
ROMs  
Forces a short delay at the end  
of each Option ROM scan.  
Configuring Your System 3-9  
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PCI Configuration Submenus  
This submenu should only be changed by qualified technical personnel.  
!
CAUTION  
Leave PCI Configuration Submenu at factory-default  
settings. This submenu should only be changed by a  
technically qualified person.  
PCI Configuration Submenu  
Feature  
Choices  
Description  
Your Setting  
Press ENTER.  
PCI Device, Embedded  
SCSI Devices  
N/A  
Enabled  
Disabled  
Option ROM Scan  
Enable Master  
Latency Timer  
Enables option ROM scan of  
the selected device.  
Enabled  
Disabled  
Enabled selects the device as  
a PCI bus master.  
Default  
0020h  
0040h  
0060h  
0080h  
00A0h  
00C0h  
00E0h  
Minimum guaranteed time, in  
units of PCI bus clocks, that a  
device may be master on a  
PCI bus.  
PCI Device, Slot 1 - Slot 4 Submenus  
This submenu should only be changed by qualified technical personnel.  
!
CAUTION  
Leave PCI Device Submenu at factory-default settings.  
This submenu should only be changed by a technically  
qualified person.  
PCI Device Submenu  
Feature  
Choices  
Description  
Your Setting  
Enabled  
Disabled  
Enable Master  
Enables selected device as a  
PCI bus master.  
Latency Timer  
Default  
020h  
040h  
060h  
080h  
0A0h  
0C0h  
0E0h  
Minimum guaranteed time, in  
units of PCI bus clocks, that a  
device may be master on a  
PCI bus.  
3-10 Configuring Your System  
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Integrated Peripheral Configuration Submenu  
Feature  
Choices  
Description  
Your Setting  
COM 1:  
Disabled  
Enabled  
Auto  
Auto forces BIOS to configure  
the port.  
(Serial Port A)  
OS Controlled forces OS to  
configure the port. If this  
COM port is used for Console  
Redirection make sure I/O  
and IRQ are identical to the  
values in the server Setup  
Menu.  
OS Controlled  
3F8  
2F8  
3E8  
2E8  
Base I/O Address  
Interrupt  
Selects the base I/O address  
for COM port A.  
IRQ 4  
IRQ 3  
Selects the IRQ for COM port  
A.  
COM 2:  
Disabled  
Enabled  
Auto  
Auto forces BIOS to configure  
the port.  
(Serial Port B)  
OS Controlled forces OS to  
configure the port. If this  
COM port is used for Console  
Redirection make sure I/O  
and IRQ are identical to the  
values in the server Setup  
Menu.  
OS Controlled  
Base I/O Address  
3F8  
2F8  
3E8  
2E8  
Selects the base I/O address  
for COM port B.  
Interrupt  
IRQ 4  
IRQ 3  
Selects the IRQ for COM port  
B
Parallel Port  
Disabled  
Enabled  
Auto  
Auto forces BIOS to configure  
the port.  
OS Controlled forces OS to  
configure the port.  
OS Controlled  
Mode  
Output only  
Bi-directional  
EPP  
Selects parallel port mode.  
ECP  
378  
278  
Base I/O Address  
Interrupt  
Selects the base I/O address  
for LPT port.  
IRQ 5  
Selects the IRQ for LPT port.  
IRQ 7  
DMA channel  
DMA 1  
Selects the DMA for LPT port.  
DMA 3  
Floppy disk  
controller  
Disabled  
Enabled  
Enables onboard diskette  
controller.  
Configuring Your System 3-11  
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Advanced Chipset Control  
Feature  
Choices  
Description  
Your Setting  
640 – 768K  
Disabled  
If enabled, ISA Master and  
DMA cycles are forwarded to  
PCI.  
Enabled  
Delayed  
Transaction  
Disabled  
Enable the delayed  
transaction mechanism when  
PIIX4 is target of a PCI  
transaction.  
Enabled  
Passive Release  
Disabled  
Enabled  
Enable the Passive Release  
mechanism on PHOLD#  
signal when PIIX4 is a PCI  
MASTER.  
Security Menu  
Note:  
Enabling the Administrator Password field  
requires a password for entering Setup. The passwords are  
not case sensitive.  
Feature  
Choices  
Description  
Your Setting  
Clear  
Set  
User Password is  
Status only; user cannot  
modify. Once set, this can be  
disabled by setting it to a null  
string, or by clearing  
password jumper on system  
board (see System Board  
Jumpers in Chapter 3).  
Clear  
Set  
Administrator  
Password is  
Status only; user cannot  
modify.  
Press ENTER  
Set User  
When the <Enter> key is  
Password  
pressed, the user is prompted  
for a password; press ESC  
key to abort. Once set, this  
can be disabled by setting it  
to a null string, or by clearing  
password jumper on system  
board (refer to System Board  
Jumpers in this chapter).  
3-12 Configuring Your System  
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Security menu (Continued)  
Feature  
Choices  
Description  
Your Setting  
Press ENTER  
Set Administrator  
Password  
When the <Enter> key is  
pressed, the user is prompted  
for a password; press ESC  
key to abort. Once set, this  
can be disabled by setting it  
to a null string, or by clearing  
password jumper on system  
board (refer to System Board  
Jumpers in this chapter).  
Disabled  
Enabled  
Password on Boot  
Requires password entry  
before boot. System will  
remain in secure mode until  
password is entered.  
Password on Boot takes  
precedence over Secure  
Mode Boot.  
Diskette Access  
Administrator  
User  
Controls access to diskette  
drives.  
Normal  
Write Protect  
Fixed Disk Boot  
Sector  
Write-protects boot sector on  
hard disk to protect against  
viruses.  
Disabled  
1 min  
2 min  
5 min  
10 min  
20 min  
1 hr  
Secure Mode  
Timer  
Period of key/PS/2 mouse  
inactivity specified for secure  
mode to activate. A  
password is required for  
secure mode to function.  
Cannot be enabled unless at  
least one password is  
enabled.  
2 hr  
Secure Mode Hot  
Key  
(Ctrl-Alt- )  
[ ]  
Key assigned to invoke the  
Quicklock feature. Cannot be  
enabled unless at least one  
password is enabled.  
[A, B, ..., Z]  
Disabled  
Enabled  
Secure Mode Boot  
System will boot in secure  
mode. The user must enter a  
password to unlock the  
system. Cannot be enabled  
unless at least one password  
is enabled.  
Configuring Your System 3-13  
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Security menu (Continued)  
Feature  
Choices  
Description  
Your Setting  
Disabled  
Enabled  
Video Blanking  
Blank video when secure  
mode is activated. The user  
must enter a password to  
unlock the system. Cannot be  
enabled unless at least one  
password is enabled.  
Disabled  
Enabled  
Floppy Write  
Protect  
When secure mode is  
activated, the diskette drive is  
write protected. The user  
must enter a password to  
disable. Cannot be enabled  
unless at least one password  
is enabled.  
Server Menu  
Feature  
Choices  
Description  
Your Setting  
Press ENTER  
System  
Refer to “System  
Management  
Management Submenu.”  
Press ENTER  
Console  
Redirection  
Refer to “Console Redirection  
Submenu.”  
Disabled  
Enabled  
PCI IRQs to IO-  
APIC mapping  
If enabled, BIOS will describe  
direct PCI interrupt  
connections to IO APIC in  
multiprocessor table. Do not  
enable if OS does not support  
this feature.  
No  
Processor Retest  
SERR# Reporting  
Select Yes to have BIOS  
clear all processor status and  
retest the processor(s) on  
bootup.  
Yes  
Disabled  
Enabled  
If enabled, system will detect  
and report SERR on PCI  
buses.  
3-14 Configuring Your System  
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System Management Submenu  
Feature  
Choices  
Description  
Your Setting  
System Event  
Logging  
Disabled  
Enabled  
When enabled, BIOS and  
BMC will log system events.  
No  
Yes  
Clear Event Log  
Yes clears the system Event  
log.  
Press ENTER  
Sever  
Refer to “System  
Management Info  
Management Info Submenu.”  
Disabled  
EMP Password  
Switch  
This field enables or disables  
EMP Password.  
Enabled  
EMP ESC  
Sequence  
Refer to Appendix C.  
EMP Hangup Line Refer to your modem  
String  
documentation.  
Modem Init String  
Refer to your modem  
documentation.  
High Modem Init  
String  
Refer to your modem  
documentation.  
Disabled  
EMP Access  
Mode  
Always Active  
Pre-Boot Only  
Enabled  
Disabled  
EMP Restricted  
Mode Access  
Enabled  
Direct Connect  
Modem Mode  
EMP Direct  
Connect/Modem  
Mode  
Configuring Your System 3-15  
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Server Management Information Submenu  
The user can modify no items on this menu. If items require changes, consult  
your system administrator.  
Feature  
Choices  
Description  
Your Setting  
Board Part  
Number  
N/A  
Information field only  
Board Serial  
Number  
N/A  
N/A  
N/A  
N/A  
N/A  
Information field only  
Information field only  
Information field only  
Information field only  
Information field only  
System Part  
Number  
System Serial  
Number  
Chassis Part  
Number  
Chassis Serial  
Number  
BMC Revision  
N/A  
N/A  
Information field only  
Information field only  
Primary HSBP  
Revision  
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Console Redirection Submenu  
Feature  
Choices  
Description  
Your Setting  
Disabled  
3F8  
2F8  
COM Port  
Address  
When enabled, console  
redirection uses the I/O port  
specified. Make sure these  
values are identical to those  
of serial port A and B in the  
Peripheral Configuration  
Setup Menu.  
3E8  
None  
3
4
IRQ #  
When console redirection is  
enabled, this displays the IRQ  
assigned per the address  
chosen in the COM Port  
Address field.  
Baud Rate  
9600  
Communications line  
dependent.  
19.2k  
38.4k  
115.2k  
Console Type  
Flow Control  
PC ANSI  
VT100  
Communications line  
dependent.  
No Flow Control  
CTS/RTS  
Communications line  
dependent.  
XON/XOFF  
CTS/RTS + CD  
Boot Menu  
Feature  
Choices  
Description  
Your Setting  
Press ENTER.  
Boot Device  
Priority  
Refer to “Boot Device Priority  
Submenu.”  
Press ENTER.  
Hard Drive  
Refer to “hard Drive  
Submenu.”  
Press ENTER.  
Removable  
Devices  
Refer to “Removable Devices  
Submenu.”  
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Boot Device Priority Submenu  
Use the up or down arrow keys to select a device, then press the <+> or <->  
keys to move the device higher or lower in the boot priority list.  
Boot Device Priority Submenu  
Boot Priority  
Device  
Description  
Your Setting  
Removable Devices  
Attempts to boot from a  
removable media device.  
1.  
2.  
ATAPI CD-ROM Drive  
Hard Drive  
Attempts to boot from an  
ATAPI CD-ROM drive.  
3.  
4.  
Attempts to boot from a hard  
drive device.  
LANDesk® Service  
Agent  
Attempts to boot from  
diagnostic boot partition of  
the flash memory.  
Hard Drive Submenu  
For options on this menu, use the up or down arrow keys to select a device, then  
press the <+> or <-> keys to move the device higher or lower in the boot  
priority list.  
Hard Drive Submenu  
Option  
Description  
1. Hard Drive #1 (or  
actual drive string)  
IDE drives will have a suffix attached to the drive ID string:  
PM - hard drive on Primary Master Channel  
PS - hard drive on Primary Slave Channel  
SM - hard drive on Secondary Master Channel  
SS - hard drive on Secondary Slave Channel  
SCSI CD-ROMs will be displayed here because the onboard Symbios SCSI  
bios treats CD-ROMs as hard drives.  
SCSI removable drives will also appear here.  
2. Other Bootable  
Device  
Covers all the boot devices that are not reported to the system BIOS through  
the BIOS boot specification mechanism. This includes all PCI cards that are not  
bios boot compliant (legacy) as well as ISA cards that are not PnP compliant.  
ISA legacy cards will boot first before non-bios boot compliant PCI cards (in  
scan order from lowest slot to highest).  
Removable Devices  
For options on this menu, use the up or down arrow keys to select a device, then  
press the <+> or <-> keys to move the device higher or lower in the boot  
priority list.  
Removable Devices Submenu  
Option  
1. Legacy Floppy Drive  
Description  
Refers to the onboard 3.5” floppy drive.  
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Exit Menu  
You can make the following selections on the Exit Menu. Select an option using  
the up or down arrow keys, then press <Enter> to execute the option. Pressing  
<Esc> does not exit this menu. You must select one of the items from the menu  
or menu bar to exit.  
Exit Menu  
Choices  
Description  
Exit Saving Changes  
Exits after writing all modified Setup item values to CMOS.  
Exits leaving CMOS unmodified.  
Exit Discarding Changes  
Load Setup Defaults  
Loads default values for all Setup items.  
Load Custom Defaults [ENTER]  
Save Custom Defaults [ENTER]  
Discard Changes  
Loads settings from custom defaults.  
Saves present Setup values to custom defaults.  
Reads the previous value of all Setup items from CMOS.  
Writes all Setup item values to CMOS.  
Save Changes  
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Symbios Configuration Utility  
The Symbios Configuration Utility detects the two SCSI host adapters located  
on the system board. Use the utility to:  
! Change adapter and SCSI device default values  
! Check and/or change SCSI device settings that may conflict with those of  
other devices in the server.  
! Perform low-level formatting or verify operations on SCSI disk drives.  
Running the Symbios Configuration Utility  
1. Power-on the system. The system boots up.  
2. When this message appears on the video monitor:  
Press Ctrl-C to start the Symbios Configuration Utility  
Press Ctrl+C to run this utility.  
3. The utility starts and the Main Menu displays.  
Symbios Configuration Utility Main Menu  
Port  
Number  
Status  
Next Boot  
NVRAM  
Found  
Adapter  
IRQ Level  
Current  
SYM53C875  
SYM53C875  
F800  
F400  
11  
10  
On  
On  
On*  
On*  
Yes  
Yes  
Change Adapter Status – Press ENTER twice to change adapter Next Boot Status.  
Adapter Boot Order – Press ENTER to select and change boot order of each SCSI adapter.  
Additional Adapter Configuration – Not used.  
Display Mode-Verbose – Press ENTER to change display mode.  
Mono/Color – Press ENTER to change display from black/white to color.  
Language – Not used.  
Help/Quit  
*Next Boot Status for this controller must be turned OFF if you install the optional  
Mylex AcceleRAID™ 150 (SecuRAID 110) or Mylex AcceleRAID™ 250 (SecuRAID 210)  
Controller board in your system. Refer to “Change Adapter Status” above.  
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The following keys are active for all SCSI Configuration screens:  
Key  
Action  
Arrows  
Up and down arrows move from one parameter to another within a  
screen.  
ENTER  
ESC  
Displays options for a configurable parameter. Selects an option.  
Moves back to previous screen or parameter or EXIT if at the Main  
menu.  
Changing the Adapter and Device Configurations  
The SCSI Configuration Utility Main Menu lists the two onboard SCSI adapters  
and shows their current settings. The first adapter listed controls the operation of  
the hard disk drives in your system; the second adapter listed controls any SCSI  
removable media devices installed in your system.  
1. Using the down arrow key, select the adapter you want to reconfigure. Press  
ENTER.  
2. Select “Adapter Setup” and press ENTER. The Adapter Setup screen  
displays.  
Adapter Setup Screen  
Your Configuration  
Description  
SCAM Support  
Recommended Setting or  
Display Only  
SYM53C875  
1
SYM53C875  
2
On  
Parity  
On  
Host SCSI ID  
Scan Order  
7
Low to High  
None  
Removable media  
support  
CHS Mapping  
SCSI Plug and Play Mapping  
3. Highlight the function you want to change and press ENTER. You will be  
prompted to save changes when you exit the configuration utility.  
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To change device configuration parameters, perform the following steps:  
1. At the SCSI Configuration Utility Main Menu, select the adapter which  
connects to the SCSI device you are reconfiguring. The first adapter listed  
controls the operation of the hard disk drives; the second adapter controls  
any SCSI removable media devices installed in your system. Press ENTER.  
2. Select “Device Selections” and press ENTER. The Devices 0 to 7 screen  
displays.  
3. Select the SCSI device you are reconfiguring and press ENTER. If you are  
configuring SCSI Hard Disk Drives, refer to the SYM53C875 Adapter 1  
Table below; if you are configuring SCSI Removable Media Devices, refer  
to the SYM53C875 Adapter 2 Table below for recommended settings.  
SYM53C875 Adapter 1 – SCSI Hard Disk Drives  
Recommended Setting or  
Description  
Display Only  
Your Configuration  
Dev0 Dev1 Dev2 Dev3  
Device Selections  
Press ENTER for menu.  
Select device and press  
ENTER.  
Sync Rate  
Width (bits)  
Disconnect  
40  
16  
On  
10  
Read/Write I/O timeout  
(secs)  
Scan for device at boot time  
Scan for SCSI LUNS  
Queue Tags  
Yes  
No  
On  
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SYM53C875 Adapter 2 – SCSI Removable Media Devices  
Recommended Setting or  
Description  
Display Only  
Your Configuration  
Dev0 Dev1 Dev2 Dev3  
Device Selections  
Press ENTER for menu.  
Select device and press  
ENTER.  
Sync Rate  
Width (bits)  
Disconnect  
10  
8
On  
10  
Read/Write I/O timeout  
(secs)  
Scan for device at boot time  
Scan for SCSI LUNS  
Queue Tags  
Yes  
No  
On  
4. Highlight the function you want to change and press ENTER. You will be  
prompted to save changes when you exit the configuration utility.  
Note:  
If you wish to format a disk or verify disk media,  
select “Format” or “Verify” from the Device Setup menu.  
Configuring Your System 3-23  
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Optional RAID Controllers  
Factory Installed Controllers  
The RAID options available for your system are the dual channel Mylex  
AcceleRAID™ 150 (SecuRAID 110) and Mylex AcceleRAID™ 250 (SecuRAID  
210) Controller boards, which gives your system the added security of fault  
tolerance.  
If you order a system with a RAID controller, the system is pre-configured at  
the factory. Refer to the “RAID Configurations” table below to determine how  
the RAID controller was configured at the factory. If you want to reconfigure  
disk arrays and logical drives, you must run the AcceleRAID™ 150 or  
AcceleRAID™ 250 BIOS Configuration Utility; if you want to change the RAID  
level, you must run the Mylex Disk Array Controller Utilities (DACCF)  
software. Refer to the AcceleRAID™ 150 or AcceleRAID™ 250 documentation  
included with your system for information on running the AcceleRAID™ 150 or  
AcceleRAID™ 250 BIOS Configuration Utility and the DACCF utility.  
!
CAUTION  
Some server systems have network operating systems  
preloaded at the factory. If a network operating system is  
preloaded on your server system, then use of the DACCF  
utility is not required. However, if you do use the DACCF  
utility you may need to reload the network operating system.  
Make sure that you have all the pertinent software to  
perform the reload.  
RAID Configurations  
Number of  
Hard Drives  
RAID Level  
Configured  
Hard Drives in Description  
Array  
1
JBOD  
1
JBOD (RAID 0) JBOD is an acronym for Just a Bunch  
Of Disks. Each drive can operate independently as  
with a common host bus adapter; or multiple drives  
may be spanned and seen as a single very large  
drive. No redundancy is provided.  
2
3
4
1
5
5
2
3
Mirroring (RAID 1) Drives are paired and mirrored. All  
data is 100% duplicated on an equivalent drive (fully  
redundant).  
Striping with Parity (RAID 5) Data is striped across  
several physical drives. Parity protection is used for  
data redundancy.  
3 plus 1 hot  
spare drive  
Striping with Parity (RAID 5) Data is striped across  
three physical drives. Parity protection is used for  
data redundancy. This drive is used as the “Hot  
Spare.”  
5 or more  
—
—
The first four disks are as stated above. The  
remaining disks are not part of the array, but are  
ready to be configured.  
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Add-on Controller  
If you are adding a RAID controller to an existing system, the AcceleRAID™  
150 or AcceleRAID™ 250 BIOS Configuration Utility allows you to configure  
disk arrays and logical drives in your system. Since the utility resides in the  
AcceleRAID™ 150 or AcceleRAID™ 250 BIOS on the RAID controller, its  
operation is independent of the operating system in your server. Refer to  
Chapter 4 in this User's Guide for information on installing an add-in option  
board. Refer to Chapter 4 of the AcceleRAID™ 150 or AcceleRAID™ 250  
Installation Guide for information on running the AcceleRAID™ 150 or  
AcceleRAID™ 250 BIOS Configuration Utility.  
Note:  
Next Boot Status for the first Symbios  
SYM53C875 controller must be turned OFF if you install the  
optional Mylex AcceleRAID™ 150 (SecuRAID 110) or Mylex  
AcceleRAID™ 250 (SecuRAID 210) Controller board in your  
system. Refer to “Symbios Configuration Utility” found earlier  
in this chapter.  
DACCF Configuration Utility  
The DACCF utility is included with the RAID controller. The AcceleRAID™  
150 and the AcceleRAID™ 250 support various versions of RAID technology  
(referred to as RAID levels). To use any RAID level, you must configure the  
RAID controller using the DACCF Configuration Utility prior to installing your  
Network Operating System. For an explanation of this utility, refer to the Disk  
Array Controller Configuration Utilities Manual that was shipped with the  
controller. Chapter 2 (Preparing the Array) covers array hardware preparation,  
configuration, and initialization. After completing the steps in Chapter 2, you  
can install your Network Operating System.  
Configuring Your System 3-25  
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Configuring System Board Jumpers  
Before You Begin  
Only a qualified technical person should perform the procedures in this section.  
!
CAUTION  
Electrostatic discharge (ESD) can damage the system  
board. Modify the system board only at an ESD workstation.  
Otherwise, wear an antistatic wrist strap attached to chassis  
ground.  
The system board jumpers enable you to set specific operating parameters for  
your system. A jumper is a small plastic-encased conductor (shorting plug) that  
slips over two jumper pins.  
The “System board Jumpers” illustration shows the location of the system board  
jumpers. The “System Board Jumper Configurations” table lists the system  
board jumpers and their factory default settings.  
J3J2  
11  
G
9
F
5
1
E
1
2
3
D
13  
H
C
9
B
5
1
A
1
2
3
J
System Board Jumpers  
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System Board Jumper Summary  
Jumper  
Function  
Pins (default in bold) What it does at system reset  
1-2, Protect  
A
CMOS clear  
Preserves the contents of NVRAM.  
2-3, Erase  
Replaces the contents of NVRAM with the  
manufacturing default settings.  
5-6, Protect  
6-7, Erase  
B
C
Password clear  
Recovery Boot  
Maintains the current system password.  
Clears the password.  
9-10, Normal  
System attempts to boot using the BIOS  
stored in flash memory.  
10-11, Recovery  
BIOS attempts a recovery boot, loading  
BIOS code from a floppy diskette into the  
flash device. This is typically used when  
the BIOS code has been corrupted.  
13-14, Protect  
D
E
Boot Block Write  
Protect  
BIOS boot block is write-protected.  
14-15 Erase/Program BIOS boot block is erasable and  
programmable.  
1-2, Enable  
FRB Timer Enable  
FRB operation is enabled (system boots  
from processor 1 if processor 0 fails).  
2-3, Disable  
5-6, Enable  
FRB is disabled.  
F
Chassis Intrusion  
Detection  
Switch installed on chassis indicates  
when cover has been removed.  
6-7, Disable  
Chassis intrusion switch is bypassed.  
9-10,  
10-11  
G
BMC Forced Update  
Mode  
System boots normally  
System tries to boot BMC firmware.  
2-3  
1-2  
H
J
Reserved  
Reserved  
Required. Do Not Change  
Required. Do Not Change  
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Moving System Board Jumpers  
!
CAUTION  
Before doing the procedures in this section, make sure that  
your system is powered off and unplug the AC power cords  
from the back of the chassis. Failure to disconnect power  
before moving the jumpers can result in personal injury and  
equipment damage.  
Observe static precautions. Use an antistatic wrist strap.  
To configure the system board options:  
1. Power off the system and remove the left panel as described in Chapter 4 of  
this guide.  
2. Check to ensure the system power cord is removed from the back of the  
system.  
3. Locate the position of the jumpers on the system board you are changing. To  
change a jumper setting, use a pair of needle-nose pliers or your fingers to  
remove the jumper from its current location. Position the jumper over the  
two pins for the desired setting and press it onto the pins. Be careful not to  
bend the pins. Refer the System Board Summary table for system board  
jumper settings.  
4. Install the system cover and power up the system.  
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Resetting the CMOS NVRAM  
Use the clear CMOS memory procedures, which includes the reset CMOS  
NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using  
SSU" in Chapter 5.  
Clearing and Changing the Passwords  
To clear and change the passwords:  
1. Power off the system and remove the left panel as described in chapter 4 of  
this guide.  
2. Move the Password Clear jumper from pins 5-6 to pins 6-7. Refer to  
“Configuring System Board Jumpers” to see the location of this jumper.  
3. Power on the system and wait for POST to complete. This automatically  
clears the old password.  
4. Power off the system.  
5. Move the Password Clear jumper back to pins 5-6.  
6. Replace the panel and power on the system.  
7. To specify a new password run the BIOS Setup Utility as described earlier  
in this chapter.  
Recovering the BIOS  
Qualified technical personnel should only perform this procedure.  
!
CAUTION  
Leave Recovery Boot jumper at factory-default setting.  
A technically qualified person should only move this jumper.  
Boot Block Write Protect  
The jumper at pins 13, 14, and 15 controls whether the BIOS boot block is  
protected from being erased and reprogrammed.  
!
CAUTION  
Leave boot block jumper at factory-default setting:  
Programming the boot block incorrectly will prevent the  
system from booting. A technically qualified person should  
only do programming. The procedure requires a special  
“Boot Block Update Utility.” Contact your dealer or sales  
representative for more information.  
Configuring Your System 3-29  
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Fault Resilient Booting (FRB) Timer Enable Jumper  
Fault resilient booting insures the system will not stop from a boot problem.  
Two sets of timers are implemented that will automatically reset the system if  
the system should halt for some reason.  
! FRB 2 - 5 sec timer. If the primary processor does not come up in 5  
seconds the system will automatically reset and switch to the secondary  
processor secondary (if installed otherwise it will try to boot again off of  
the primary.)  
! FRB 3 - 7 minute timer. If the system does not make it up to the end of  
POST in 7 minutes, the system will automatically reset and try again. It  
is assumed that the processor failed regardless of what may have caused  
the system to hang. The primary processor is taken off line and the  
system will boot off the secondary (if installed otherwise it will try to  
boot again off of the primary.) Bad memory or a bad plug in card may  
cause a FRB 3 failure.  
All failures are logged to the system event log.  
The system will remember all FRB errors and display them at the end of POST  
until you select the Processor Retest option from the BIOS Setup utility.  
!
CAUTION  
For normal operation leave FRB Timer Enable jumper at  
factory-default setting.  
To disable the FRB Timer Enable:  
1. Power off the system and remove the left panel as described in Chapter 4 of  
this guide.  
2. Move the FRB Timer Enable jumper from pins 1-2 to pins 2-3. Refer to  
“Configuring System Board Jumpers” to see the location of this jumper.  
3. Replace the panel and power on the system.  
4. Power on the system and wait for POST to complete.  
5. Run the SSU to configure the system.  
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Chassis Intrusion Detection Jumper  
The chassis contains an alarm switch that sends a notification signal to the  
server management software if a cover is removed. The jumper at pins 5, 6, and  
7 controls whether this alarm feature is enabled or disabled.  
!
CAUTION  
For normal operation leave Chassis Intrusion Detection  
jumper at factory-default setting.  
To disable the chassis intrusion switch:  
1. Power off the system and remove the left panel as described in Chapter 4 of  
this guide.  
2. Move the chassis intrusion detection jumper from pins 5-6 to pins 6-7 to  
disable the alarm switch.  
3. Reinstall the side cover for your safety, and connect the power cord to the  
system.  
4. Power on the system on, and wait for POST to complete.  
5. Run the SSU to configure the system.  
BMC Forced Update Mode  
!
CAUTION  
Leave BMC Forced Update Mode jumper at factory-  
default setting: Setting this jumper incorrectly will prevent  
the system from booting. A technically qualified person  
should only do programming. Contact your dealer or sales  
representative for more information.  
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4
Upgrading Your System  
! General Information  
! Static Precautions  
! Preparing Your System for Upgrade  
! Equipment Log  
! Opening the Front Door  
! Removing a Side Panel  
! Installing a Side Panel  
! Modifying the System Board  
! Option Boards  
! Installing a RAID Controller Board  
! Hard Disk Drives  
! Removable Media Devices  
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General Information  
!
WARNING  
The DC push-button on/off switch on the front panel does  
not turn off the system AC power. Also, +5vdc is present on  
the system board whenever the AC power cords are  
connected between the system and an AC outlet. Before  
doing the procedures in this manual, make sure that your  
system is powered off and unplug the AC power cords from  
the back of the chassis. Failure to disconnect power before  
opening your system can result in personal injury and  
equipment damage.  
!
CAUTION  
The server management logic on your system board  
monitors and logs system voltage changes. When powering  
down your system you may experience a 1–5 second delay  
from the time you press the push-button power on/off switch  
on the front panel and your system powering down. This is  
normal system operation and is required by the server  
management logic.  
!
CAUTION  
Operating your system with the side panels removed can  
damage your system components. For proper cooling and  
airflow, always replace the side panels before powering on  
your system.  
Note:  
Your system error log will be lost, if your system  
ac power source is off or disconnected.  
Contact your sales representative or dealer for a list of approved optional  
peripheral devices.  
Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and  
other components. You can provide some ESD protection by wearing an  
antistatic wrist strap attached to chassis ground when handling system  
components.  
Electronic devices can be easily damaged by static electricity. To prevent  
damage, keep them in their protective packaging when they are not installed in  
your system.  
4-2 Upgrading Your System  
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Preparing Your System for Upgrade  
Depending on the upgrade, you will need one or more of the following tools:  
! Phillips screwdriver (#1 bit and #2 bit)  
! Flat-head screwdriver  
! Small needle nose pliers  
! Pen or pencil  
! ESD workstation or antistatic wrist strap (recommended)  
Equipment Log  
Use the equipment log form located at the end of this manual to record the  
model and serial number of your system, all installed options, and any other  
pertinent information specific to your system. You will need this information  
when configuring your system.  
Opening the Front Door  
To open the front door (see "Front View with Front Door Opened" in Chapter  
2.)  
Upgrading Your System 4-3  
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Removing a Side Panel  
To install options in your system, you must remove the side panel on the left  
side of the system (as viewed from the front). The side panel on the right side of  
the system (as viewed from the front) only has to be removed when adding  
removable media devices or a second power supply. The right side panel  
removes in the same manner as the left side panel.  
!
CAUTION  
For proper cooling and airflow, do not operate the system  
with the side panels removed. Always replace the panels  
before powering on the system.  
!
WARNING  
If you are removing the side panel after the system is set up,  
you must first power off the system and all external devices  
and then Unplug the system power cord  
To remove a side panel:  
1. Power off the system and ensure it is disconnected from the ac wall outlet.  
2. The side panel is secured to the chassis with two screws. Remove the screws  
securing the side panel. Save the screws for reattaching the side panel.  
3. Slide the side panel toward the rear of the chassis. This unlocks the locking  
fingers behind the side panel.  
4. Pull the side panel out and away from the chassis.  
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Removing a System Side Panel  
Installing a Side Panel  
1. Before replacing the side panel, make sure no tools or loose parts have been  
left inside the system chassis.  
2. Make sure all option boards are firmly seated in their respective slots and  
that all interior cables are properly connected.  
3. Insert the metal tabs on the top and bottom of the side panel into their slots  
on the chassis. Slide the side panel forward as far as it will go.  
4. Replace the two side panels retaining screws.  
Note:  
If your system is already set up, plug the system  
back in, reconnect the peripherals, and power on the  
peripherals and system.  
Upgrading Your System 4-5  
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Modifying the System Board  
The following sections provide procedures for upgrading and configuring the  
system board in your system. Topics covered include:  
! Replacing the real-time clock battery  
! Replacing a Pentium processor  
! Installing or removing DIMMs.  
!
CAUTION  
Electrostatic discharge (ESD) can damage add-in boards  
and other components; place them on an antistatic surface.  
Modify the system board only at an ESD workstation.  
Otherwise, wear an antistatic wrist strap attached to chassis  
ground.  
Replacing the Real-time Clock Battery  
You may need to replace the real-time clock battery because of its life span. The  
battery (Vendor Part #CR2032) is a commodity part available through many  
vendors. Notice the plus (+) sign on the battery. This sign will assist you in  
correctly positioning the battery on the system board.  
!
CAUTION  
Danger of explosion if battery is incorrectly replaced.  
Replace only with same or equivalent type recommended by  
manufacturer. Dispose of lithium batteries as required by  
local ordinance or as normal waste if no local ordinance  
exists. Do not expose the component to excessive heat or  
fire. Keep all batteries away from children  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
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B
A
C
OM06416  
Replacing the Real-Time Clock Battery  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the  
plastic tab on the San-in plastic retainer (A in figure).  
3. Gently push down on the screwdriver to lift the battery (B).  
4. Remove the battery from its socket (C).  
5. Dispose of the battery according to local ordinance.  
6. Remove the new lithium battery from its package, and, being careful to  
observe the correct polarity, insert it in the battery socket.  
7. Reinstall the plastic retainer on the lithium battery socket.  
8. Replace the side panel, plug in the system power cord, and turn on the  
system.  
9. Run the BIOS Setup to restore the configuration settings to the real-time  
clock.  
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Replacing a Pentium Processor  
This subsection provides the procedures for replacing (removing/installing) a  
Pentium II Processor or Pentium III Processor in your system. The procedures  
cover upgrading and configuring the Pentium II Processor in your system. The  
system board has sockets for two processors. Each Pentium II processor is  
packaged in a Single Edge Contact (S.E.C.) Cartridge and each Pentium III  
processor is packaged in a Single Edge Contact Cartridge Version2 (SECC2).  
The cartridge includes the processor core with an integrated 16 KB primary (L1)  
cache; the secondary (L2) cache; a thermal plate, and a back cover. The primary  
processor connector is shown at (A) in the illustration below. The secondary  
processor connector is shown at (B).  
!
CAUTION  
Electrostatic discharge (ESD) can damage components;  
place them on an antistatic surface. Modify the system board  
using an antistatic wrist strap attached to chassis ground.  
B
A
Replacing the Pentium II Processor  
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Removing the Pentium II Processor (S.E.C. Version)  
!
WARNING  
If the system has been running, any processor and heat sink  
already installed on the board will be hot. To avoid the  
possibility of a burn, let the components cool for 10 minutes  
before continuing with the procedures described here  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
Hold the processor only by its edges.  
2. If your system has one processor and you are replacing it, leave the  
termination board intact in the empty secondary processor connector.  
Remove the processor you want to replace.  
3. If your system has two processors and you are replacing one or both, remove  
the appropriate one(s).  
4. Press the processor latches toward the center of the S.E.C. cartridge to free  
them from the retention module (see A in figure).  
5. Lift the S.E.C. cartridge upward, out of the retention module.  
Removing a Processor  
6. Put the processor in a piece of conductive foam and store in an antistatic  
package.  
7. Proceed to the next section, “Installing the Pentium II Processor.”  
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Installing the Pentium II Processor (S.E.C. Version)  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
Hold the processor only by its edges.  
2. If your system has one processor and you are adding a second processor,  
then you must remove the termination board in the empty Slot 1 secondary  
connector. Press the tabs (see A in figure) on the top of the termination  
board bracket (see B in figure) toward each other to release them from the  
retention module. Lift the board bracket and the terminator board (C) up and  
out of the retention module, and store it appropriately.  
Removing a Termination Board  
3. If your system has one processor and you are replacing it, leave the  
termination board intact in the empty Slot 1 secondary connector. Remove  
the processor you want to replace. See “Removing the Pentium II  
Processor.”  
4. If your system has two processors and you are replacing one or both, remove  
the appropriate one(s). See “Removing the Pentium II Processor.”  
5. Remove the new processor from its antistatic package and place it on a  
grounded, static-free surface or conductive foam pad.  
6. Place the thermal pad on top of the processor so that the holes in the thermal  
pad line up with the holes in the processor.  
7. Position the heat sink on top of the processor.  
8. Install the two clips that secure the heat sink to the processor.  
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Assembling the Pentium II Processor  
9. Position the processor so that the heat sink faces the center of the system  
board. Slide the processor into the retention module. Ensure that the  
alignment notch in the S.E.C. cartridge fits over the plug in Slot 1. Push  
down firmly, with even pressure on both sides of the top, until the S.E.C.  
cartridge is seated.  
10.To lock in the processor, push the latches outward until they click into place  
in the retention module (see figure, below). The latches must be secured for  
proper electrical connection of the processor.  
Locking in the Processor  
11.After you have installed a new processor, you must run the BIOS Setup  
Utility (F2) to configure its speed. Refer to Chapter 3, “Configuring Your  
System.”  
12.Replace the left side panel, plug in the system power cords, and power up  
the system.  
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Replacing the Pentium III Processor (SECC2 Version)  
!
WARNING  
If the system has been running, any processor and heat sink  
already installed on the board will be hot. To avoid the  
possibility of a burn, let the components cool for 10 minutes  
before continuing with the procedures described here  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
Hold the processor only by its edges.  
2. If your system has one processor and you are adding a second processor,  
then you must remove the termination board in the Slot 1 secondary  
connector and store it appropriately.  
3. If your system has one processor and you are replacing it, leave the  
terminator board intact in the empty secondary processor connector. Remove  
the processor you want to replace.  
4. If your system has two processors and you are replacing one or both, remove  
the appropriate one(s).  
5. Pull the processor latches, Item A in Figure "Removing a Processor" below,  
out away from the edges of the SECC2 cartridge to free them from the  
Universal Retention Module (URM).  
6. Lift the SECC2 cartridge upward, out of the URM and place it on a  
grounded, static-free surface or conductive foam pad.  
7. Put the old processor in a piece of conductive foam and store in an antistatic  
package.  
Removing a Processor  
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8. Remove the new processor from its antistatic package and place it on a  
grounded, static-free surface or conductive foam pad.  
9. Position the processor back into the URM. Ensure that the alignment notch  
on the bottom of the SECC2 cartridge fits into the connector key in Slot 1.  
Push down firmly, with even pressure on both sides of the top, until the  
cartridge is seated.  
10.To lock in the processor, push the latches inward until they secure the SEC  
cartridge into place in the URM, Item A in Figure "Removing a Processor"  
above. The latches must be secured for proper electrical connection of the  
processor.  
11.After you have installed a new processor, you must run the BIOS Setup  
Utility (F2) to configure its speed. Refer to Chapter 3, “Configuring Your  
System.”  
12.Replace the left side panel, plug in the system power cords, and power up  
the system.  
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Removing and Installing the Cooling Baffle  
If your system has a cooling baffle, remove and install it as follows.  
1. Remove the cooling baffle as follows.  
! Locate the two fans inside the chassis, at the rear of the chassis.  
! Remove four screws (two from each fan) from the fans, as shown in the  
following figure.  
! Remove the baffle.  
2. Install the cooling baffle as follows.  
! Align the baffle mounting holes with the fan mounting holes.  
! Fasten the baffle in place with the four fan mounting screws.  
! Replace the left side panel, plug in the power cords, and power up the  
system.  
! Run the BIOS Setup utility (press F2 at the startup screen) to configure  
your system’s speed.  
A – Screws  
B – Baffle  
Removing/Installing the Cooling Baffle  
Note:  
The cooling baffle must be removed if you are  
adding or removing DIMMs or if you are adding or replacing  
processors.  
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DIMMs  
The system board contains four DIMM sockets labeled 1 through 4. Each socket  
can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB  
of memory. When all four sockets are populated, the system board supports a  
maximum of 1 GB of memory with 256MB DIMMs. A DIMM will always be  
installed in the bottom socket. When you install additional DIMMs, you must  
start with the first empty socket above DIMMs already installed. When you  
remove DIMMs, you must start with the first DIMM socket closest to the top  
edge of the system board.  
4
3
2
1
DIMM Locations  
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Memory DIMM Configurations  
This table lists the distribution of DIMMs for specific memory configurations.  
System Capacity  
(MB)  
Capacity per DIMM slot (MB) Any DIMM slot order  
Slot 1  
Slot 2  
Slot 3  
Slot 4  
32  
64  
32  
32  
32  
64  
64  
96  
96  
32  
64  
32  
64  
64  
128  
64  
64  
64  
32  
32  
32  
32  
64  
32  
128  
128  
128  
128  
160  
160  
160  
192  
192  
192  
192  
224  
224  
224  
256  
256  
256  
256  
256  
288  
288  
320  
320  
320  
352  
384  
384  
384  
416  
448  
512  
512  
640  
768  
768  
896  
1024  
32  
32  
32  
64  
32  
64  
64  
64  
32  
64  
64  
32  
64  
64  
64  
64  
128  
32  
32  
32  
32  
64  
32  
32  
32  
32  
64  
64  
128  
128  
64  
128  
128  
64  
64  
32  
32  
64  
32  
64  
32  
32  
64  
32  
128  
128  
128  
256  
128  
128  
128  
128  
128  
128  
128  
128  
256  
128  
128  
128  
256  
256  
256  
256  
256  
256  
64  
128  
64  
64  
32  
64  
32  
64  
64  
64  
128  
32  
64  
32  
128  
128  
128  
128  
128  
128  
128  
128  
128  
256  
256  
256  
256  
256  
256  
32  
64  
128  
128  
128  
32  
64  
128  
128  
128  
256  
256  
256  
128  
128  
256  
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Installing DIMMs  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
Hold DIMMs only by their edges.  
2. Holding the DIMM module only by the edges, remove it from its antistatic  
package.  
3. Position the DIMM so that the two notches in the bottom edge of the DIMM  
align with the keyed socket.  
4
3
2
1
Inserting Memory DIMMs  
4. Insert the bottom edge of the DIMM into the socket, and press down firmly  
on the DIMM until it seats correctly.  
5. Gently push the plastic ejector levers on the socket ends to the upright  
position.  
6. Repeat the steps to install each DIMM.  
7. Replace the left side panel, plug in the system power cord, and turn on the  
system.  
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Removing DIMMs  
!
CAUTION  
Use extreme care when removing a DIMM. Too much  
pressure can damage the socket slot. Apply only enough  
pressure on the plastic ejector levers to release the DIMM  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
2. Gently push the plastic ejector levers out and down to eject a DIMM from its  
socket.  
3. Hold the DIMM only by its edges, being careful not to touch its components  
or gold edge connectors. Carefully lift it away from the socket, and store it  
in an antistatic package.  
4. Repeat the above steps to remove the remaining DIMMs.  
5. Replace the side panel, plug in the system power cord, and turn on the  
system.  
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Option Boards  
This section describes how to install and remove ISA and PCI option boards.  
The system board has two ISA bus expansion slots and four PCI bus expansion  
slots. One of the ISA connectors shares a chassis expansion slot with a PCI  
connector.  
The high-performance PCI local bus allows the adoption of newer networking  
technology, such as 100 Mb/second Ethernet NICs, with a minimum of effort  
and without concern for I/O bottlenecks. The PCI local bus offers up to 133  
Mb/second bandwidth.  
PCI 1  
PCI 2  
PCI 3  
PCI 4  
ISA 1  
ISA 2  
PCI and ISA Slot Locations  
Installation Considerations  
Newer adapters, designed for Plug-and-Play systems, are automatically  
configured by the system without any user intervention. Older ISA adapters  
must be manually configured as detailed below. Once the manual configuration  
is complete, the Plug-and-Play adapters are configured around the manually  
configured adapters without causing any resource conflicts.  
ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-and-Play  
must be manually configured following the instructions supplied with the board.  
The configuration is defined to the system by creating the ISA configuration file  
when running the SSU. If you are adding a non-Plug and Play ISA option board,  
run the SSU before installing the board. For details on running the SSU, refer to  
Appendix B.  
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Installing an Option Board  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
2. Remove and save the expansion slot retainer bar by pressing down on its top  
snap fastener and pulling the bar out.  
Removing the Expansion Slot Retainer Bar  
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3. Remove and save the expansion slot cover by sliding it straight back and out  
of the slot.  
Removing the Expansion Slot Cover  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
4. Remove the option board from its protective wrapper, holding the board  
only by the edges. Do not touch the board components or the gold  
connectors.  
5. Record the option board serial number in the equipment log.  
6. Set any board jumpers or switches as described in the documentation that  
comes with the option board.  
7. Refer to the documentation accompanying the option board for information  
on whether the board is a PCI or ISA board. Refer to “Option Board  
Hardware Configurations” table to determine the recommended option board  
slot assignment and configuration parameters.  
Note:  
If you are adding a non-Plug and Play Legacy  
ISA option board, run the SSU before installing the board.  
For details on the SSU, refer to Appendix B.  
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8. Holding the board by its top edge or upper corners, firmly press the board  
into an expansion slot on the system board. The tapered foot of the option  
board retaining bracket must fit into the mating slot in the expansion slot .  
Installing an Option Board  
9. Align the rounded notch in the option board retaining bracket with the  
alignment tab in the expansion slot frame. The retaining bracket fits into the  
space that was occupied by the expansion slot cover.  
10.Be sure to push the bracket slot up against the expansion slot frame. If this is  
not done, the bracket may interfere with an adjacent bracket.  
11.Install the previously removed expansion slot retainer bar by pressing its top  
fastener into the top of the expansion slot frame. The bottom tapered tab of  
the expansion slot retainer bar fits into the mating slot on the bottom of the  
expansion slot frame.  
12.Connect any external cables (if they are needed) to the installed option  
board.  
13.Replace the left side panel, plug in the system power cord, and power on the  
system.  
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Removing an Option Board  
Note:  
Expansion slot covers must be installed on all  
vacant slots to maintain the electromagnetic emissions  
characteristics of the system and to assure proper cooling of  
the system components.  
1. Power off the system and remove the left side panel as described earlier in  
this chapter.  
2. Disconnect any cables attached to the option board you are removing.  
3. Remove and save the expansion slot retainer bar by pressing down on its top  
fastener and pulling the bar out.  
4. Hold the board at each end and carefully rock it back and forth until the edge  
connectors pull free. Make sure that you do not scrape the board against  
other components.  
5. Remove the board from the expansion slot and place it in an antistatic  
wrapper. If you are replacing a board, go to "Installing an Option Board"  
earlier in this chapter, otherwise continue.  
6. Install an expansion slot cover over the vacant slot.  
7. Install the previously removed expansion slot retainer bar by pressing its top  
fastener into the lock plate at the top of the expansion slot frame. The  
bottom tapered tab of the expansion slot retainer bar fits into the mating slot  
on the bottom of the expansion slot frame.  
8. Replace the left side panel, plug in the system power cords, and power on  
the system.  
9. If you removed a non-Plug-and-Play ISA option board, run the SSU to  
configure the system as described in the “Configuring Your System”  
chapter.  
Installing a RAID Controller Board  
Use this procedure to install a Mylex RAID controller board.  
1. Install the RAID controller board into PCI slot 2 of the system board. See  
"Installing an Option Board" earlier in this chapter.  
2. Cable the RAID controller board as described below (see "System Cabling"  
in Appendix A):  
! Remove the end of the SCSI interface cable that is plugged into the wide  
SCSI connector on the system board.  
! Reinstall the end of the SCSI interface cable just removed into the  
Channel 0 connector on the RAID board.  
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Hard Disk Drives  
Your system supports a variety of SCSI hard disk drives. The SCSI drives must  
use the industry standard 80-pin Single Connector Attachment (SCA) connector.  
Contact your sales representative or dealer for a list of approved devices. The  
internal hard disk drives are located in the SCSI Disk Drive Bays (A).  
SCSI Disk Drive Bay Locations  
If you are adding or removing a SCSI hard disk device, consider the following:  
!
CAUTION  
Do not hot swap a non-LVD-disk-drive into a LVD-disk-drive  
only system for it may cause data corruption. The only way a  
non-LVD-disk-drive can be used with an all LVD-disk-drive  
system is by first powering down the system, installing the  
non-LVD-disk-drive, and then powering the system back up.  
Note:  
Installing a non-LVD-disk-drive into an all LVD-  
disk-drive system causes all the drives to operate in the non-  
LVD mode.  
! The onboard SCSI controller support single-ended drives. If a RAID  
controller board is installed it supports Low Voltage Differential (LVD)  
disks. The hard disk SCSI address assignment is:  
Bay  
Device  
SCSI ID Address  
1
2
3
4
5
6
7
First 1.6 inch Hard Disk (Bottom)  
Second 1.6 inch Hard Disk  
Third 1.6 inch Hard Disk  
0
1
2
3
4
5
6
Fourth 1.0 inch Hard Disk  
Fifth 1.0 inch Hard Disk  
Sixth 1.0 inch Hard Disk  
Seventh 1.0 inch Hard Disk (Top)  
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Installing or Swapping a Hard Disk Drive in a Hot-swap Bay  
This procedure describes installing a new drive or swapping out a faulty drive  
from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI  
drives must use the industry standard 80-pin Single Connector Attachment  
(SCA) connector. Each drive must be installed in a drive carrier.  
Note:  
To order a disk with a carrier, contact your sales  
representative or dealer.  
! If installing new drives, follow an installation scheme starting with the  
bottom drive. Fill the bays bottom to top.  
! If an individual SCSI drive fault LED (yellow light) is on steadily, this  
indicates that the drive has been flagged as faulty by the RAID host  
controller. Follow the procedure described in this section to remove the  
faulty drive and swap in a good one.  
Note:  
ESD can damage disk drives, boards, and other  
parts. This system can withstand normal levels of  
environmental ESD while you are hot-swapping SCSI hard  
drives. However, we recommend that you do all procedures  
in this chapter only at an ESD workstation or provide some  
ESD protection by wearing an antistatic wrist strap attached  
to chassis groundany unpainted metal surfaceon your  
system when handling parts.  
!
CAUTION  
Drive manufacturer's caution against moving a disk drive  
that is still spinning because of possible damage to the drive.  
After you determine which drive has been flagged as faulty, the procedure is the  
same to swap a drive or to install one for the first time.  
Upgrading Your System 4-25  
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Installing or Swapping a Hard Disk Drive  
1. Open the front door as described earlier in this chapter.  
2. If installing a hard disk drive in a disk carrier for the first time, perform the  
following procedures:  
! Pull the handle (A) out of the disk carrier's front panel and remove the  
carrier's front panel from the SCSI hard disk drive bay.  
! Remove the two screws securing the retainer (B) to the back of the front  
panel and remove the retainer. Save the disk carrier's front panel retainer  
and two screws for future use.  
Removing the Disk Carrier's Front Panel  
!
Go to step 5.  
3. If swapping a hard disk drive, remove its carrier from the SCSI hard disk  
drive bay by performing the following procedures:  
!
CAUTION  
Depending on the drive fault, the drive may be still spinning  
when you remove it. Follow the next steps exactly when  
removing drives.  
! Pull the disk carrier handle out.  
! Pull the faulty disk drive out of the bay by its outside edges far enough to  
disengage the drive connector from the backplane. Wait 30 seconds until  
the drive spins down.  
! Remove the carrier from of the drive bay.  
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4. Remove the hard disk drive from the disk carrier.  
5. Remove the new drive from its protective wrapper, and place on an antistatic  
surface.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
6. Record the drive model and serial numbers in the equipment log.  
7. Before continuing with the next step, if you are installing a hard disk in a  
disk carrier for the first time, attach the front panel to the disk carrier's frame  
and secure it with the two screws removed in step 2.  
8. Install the drive on the drive carrier.  
! Place the drive on the carrier, with its connector facing the back of the  
carrier.  
! Turn the drive and carrier over and secure the drive in the carrier with the  
four screws and one additional screw and EMI ground clip supplied with  
the disk drive. The EMI ground clip (A) is installed under the screw  
being installed on the left side toward the front of the carrier.  
Securing the Drive in the Carrier  
9. Install the drive carrier with drive into the bay as follows:  
! Close the drive carrier handle.  
! Align the drive carrier with the bay guide rails.  
! Slide the drive carrier into the bay until it docks with the SCSI backplane  
connector.  
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Installing a Disk Carrier into the Bay  
10.Close the front door on the system. If necessary, configure the system as  
described in Chapter 3 "Configuring Your System".  
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Removable Media Devices  
A variety of IDE and SCSI removable media devices can be installed in  
peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay  
A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should  
be installed in the first available bay from the top (bay B). Contact your sales  
representative or dealer for a list of approved devices.  
If you are adding or removing an IDE removable media device, consider the  
following:  
! The system board supports a primary and secondary IDE channel  
connector. Each of these supports two devices, for a total of four IDE  
devices. Your system includes the primary channel IDE interface cable.  
! A first (master) device and a second (slave) device are supported on both  
the primary and secondary IDE connector. Jumpers on the device  
determine the device configuration, master versus slave. Cable Sense  
(CS) device configuration is not supported.  
! Your system includes a three-connector IDE cable connecting the CD-  
ROM to the system board primary IDE connector. The CD-ROM that  
comes with your system is set as the master device. A second IDE  
connector is available to connect a slave IDE removable media device.  
! If only one device is on an IDE channel connector it must be set as the  
master device.  
Upgrading Your System 4-29  
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If you are adding or removing a SCSI removable media device, consider the  
following:  
! The optional SCSI tape drive address assignment is 2.  
! The SCSI termination resistors must be installed in the last SCSI drive of  
the daisy chain cabling. If the SCSI tape drive is your only SCSI device  
on the SCSI controller B, termination must be enabled in the tape drive.  
Installing a 5.25-Inch Media Device  
!
CAUTION  
CD-ROM devices contain a laser system and are classified  
as CLASS 1 LASER PRODUCTS. To use these devices,  
thoroughly read the documentation provided by the CD-  
ROM manufacturer, and keep the documentation for future  
reference. In case of any trouble with a CD-ROM, please  
contact your nearest service representative. To prevent  
direct exposure to the laser beam, do not try to open the  
enclosure. Use of controls or adjustments or performance of  
procedures other than those specified in the CD-ROM  
manufacturer's documentation may result in hazardous  
radiation exposure  
1. Power off the system, unplug the system power cords, and remove the  
appropriate side panel depending upon the bay you are installing the media  
device in and as described earlier in this chapter.  
2. Open the front door as described earlier in this chapter.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
3. Carefully remove the front system bezel by releasing its two plastic snap  
tabs on the back of the bezel and pulling it out (see Figure below).  
4-30 Upgrading Your System  
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Removing the Front System Bezel  
4. Remove the EMI metal shield covering the bay where you are installing a  
media device as shown below. The metal shield is removed by pulling on the  
tabs at the top and bottom of the metal shield.  
Removing an EMI Metal Shield  
Upgrading Your System 4-31  
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5. Remove the filler panel from the system bezel corresponding to the bay  
where you are installing a media device as shown below. The filler panel is  
released by pressing the plastic snap tabs located on the back of the system  
bezel. Save the panel for reinstallation.  
Removing a Filler Panel  
6. Remove the device from its protective wrapper and place it on an antistatic  
surface. Record the drive model and serial number in the equipment log.  
7. Set any drive jumpers or switches before you install the drive. See the  
documentation that comes with the device for jumper or switch information.  
Note:  
If the drive comes with drive rails, do not use  
them. Remove any rails already attached.  
8. Attach the device side rails supplied with the system as shown below.  
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Attaching the Device Side Rails  
9. Install the media device into the bay as follows:  
! Move any cables in the bay out of the way.  
! Align the rails on the media device with the supports in the bay.  
! Slide the device into the bay until it locks in place.  
Installing a Removable Media Device  
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10.Connect the interface and power cables to the device as follows (see Figure  
above):  
! If you are installing a 5 1/4-inch tape drive or other IDE device, align and  
connect the drive signal cable and the system power cable to their  
connectors. The cable connector for the 5 1/4-inch device is keyed to fit  
only in the correct position. The red edge of the cable goes to pin 1 on the  
cable connector. Align the red edge of the connector with pin 1 (notched  
end) on the drive connector.  
! If you are installing a SCSI device, connect the SCSI cable and system  
power cable. Be sure to align the SCSI cable connector (not keyed) with  
the device connector.  
11.Carefully reinstall the front system bezel by inserting its top plastic tabs into  
the chassis top tab slots and then pushing its bottom portion straight in  
against the chassis (see Figure below).  
12.Close the front door, reinstall the side panel, and power on the system.  
Installing the Front System Bezel  
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Removing a 5.25-Inch Device  
1. Power off the system, unplug the system power cords, and remove the  
appropriate side panel depending upon the bay you are removing the media  
device from and as described earlier in this chapter.  
2. Open the front door as described earlier in this chapter.  
3. Observe static precautions. Use an antistatic wrist strap.  
!
CAUTION  
Observe static precautions. Use an antistatic wrist strap.  
4. Carefully remove the front system bezel by releasing its two plastic snap  
tabs on the back of the bezel and pulling it out (see Figure below).  
Removing the Front System Bezel  
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5. Disconnect the power cable (A) and ribbon data cable (B) from the device  
you are removing.  
Removing a Removable Media Device  
6. Remove the device from the peripheral bay by pushing in on its drive rail  
clips and pull the device completely out of the bay (see Figure above).  
7. Install an EMI metal shield over the bay area where you removed the  
peripheral device. The EMI shield is secured by just snapping it into place.  
8. Install a filler panel in the open area of the system bezel corresponding to the  
bay where the media device was removed.  
9. Replace the side panel and front panel, and power on the system.  
10.Remove the drive serial number from the equipment log.  
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5
Problem Solving  
! Problem Solving  
! Static Precautions  
! Troubleshooting Checklists  
! Additional Troubleshooting Procedures  
! Specific Problems and Corrective Actions  
! Problems with the Network  
! PNP Installation Tips  
! BIOS User’s Information  
! How to Identify BIOS and BMC Revision Levels  
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Problem Solving  
This chapter helps you identify and solve problems that may occur during system  
installation or while using your system. The first section of this chapter tells you how to  
reset your system in the event of problems. The next few sections provide  
troubleshooting checklists and procedural steps that help you isolate specific system  
problems. The last section includes BIOS, system, and disk status user information.  
!
WARNING  
The DC push-button on/off switch on the front panel does not turn off  
the system AC power. Also, +5vdc is present on the system board  
whenever the AC power cord is connected between the system and  
an AC outlet. Before doing the procedures in this manual, make sure  
that your system is powered off and unplug the AC power cords from  
the back of the chassis. Failure to disconnect power before opening  
your system can result in personal injury and equipment damage  
!
CAUTION  
Operating your system with the side panels removed can damage  
your system components. For proper cooling and airflow, always  
replace the side panels before powering on your system.  
Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and other  
components. You can provide some ESD protection by wearing an antistatic wrist strap  
attached to chassis ground when handling system components.  
Electronic devices can be easily damaged by static electricity. To prevent damage, keep  
them in their protective packaging when they are not installed in your system.  
5-2 Problem Solving  
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Troubleshooting Checklists  
The following subsections provide troubleshooting checklists for problems that occur at  
initial system startup, when you run new application software, and after the system  
hardware and software have been running correctly.  
Initial System Startup  
Incorrect installation or configuration usually causes problems that occur at initial  
system startup. Hardware failure is a less frequent cause. If you have problems during  
initial system startup, check the following:  
! Are the system power cords properly connected to the system and plugged into a  
NEMA 5-15R outlet (100-120 Vac) or a NEMA 6-15R outlet (200-240 Vac)?  
! Is AC power available at the wall outlet?  
! Is the power on/off push-button switch on the front panel in the ON position (power  
on LED should be lit)?  
! Are all cables correctly connected and secured?  
! Are all the PCI/ISA option boards fully seated in their connector slots on the system  
board?  
! Are all jumpers and switch settings on option boards and peripheral devices correct?  
To check these settings, see the respective appendices. If applicable, ensure that  
there are no conflicts; for example, two option boards sharing the same interrupt.  
! Are the processors fully seated in their slots on the system board? Refer to the  
“Upgrades and Options” chapter for installation instructions?  
! Are all DIMMs fully seated and installed correctly? Refer to the “Upgrades and  
Options” chapter for installation instructions?  
! Are all option boards and disk drives installed correctly? Refer to the “Upgrades and  
Options” chapter.  
! Is the system hard disk drive properly formatted or defined?  
! Is the operating system properly loaded? Refer to the operating system  
documentation.  
! Are all drivers properly installed? For information about installing drivers, refer to  
your Network Operating System Configuration Guide.  
! Are the configuration settings in BIOS Setup and the System Setup Utility (SSU)  
correct? For information about running these utilities, refer to the “Configuring Your  
System” chapter.  
If the above items are all correct, but the problem reoccurs, refer to “Additional  
Troubleshooting Procedures” in this chapter.  
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Running New Application Software  
Problems that occur when you run new application software are usually related to the  
software. Faulty equipment is much less likely, especially if other software runs  
correctly. If you have problems while running new application software, check the  
following:  
! Does the system meet the minimum hardware requirements for the software? Refer  
to the software documentation.  
! Is the software an authorized copy? Unauthorized copies often do not work. Obtain  
an authorized copy of the software.  
! If you are running the software from a diskette, is it a good copy?  
! If you are running the software from a hard disk drive, is the software correctly  
installed? Where all necessary procedures followed and files installed?  
! If you are running the software from a CD-ROM disk is the disk scratched or dirty?  
! Are the correct device drivers installed?  
! Is the software correctly configured for the system?  
! Are you using the software correctly?  
! If other software runs correctly on the system, contact your vendor about the failing  
software.  
If the problems persist with the software, contact the software vendor's customer service  
representative.  
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After System Has Been Running Correctly  
Problems that occur after the system hardware and software have been running  
correctly often indicate equipment failure. However, many situations that are easy to  
correct can also cause such problems. If you have problems after the system has been  
running correctly, check the following:  
! If you are running the software from a diskette or CD-ROM, try a new copy of the  
software.  
! If you are running the software from a hard disk drive, try running it from a floppy.  
If the software runs correctly, there may be a problem with the copy on the hard  
disk. Reinstall the software on the hard disk drive and try running it again. Make  
sure all the necessary files are installed.  
! If the problem recurs, you may need to reformat the hard disk drive. The hard disk  
drive, the drive controller, or the system board may be defective.  
! If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if  
keyboard input is incorrect), a marginal power supply, or other random component  
failures.  
! If you suspect that a transient voltage spike, power outage, or brownout might have  
occurred, reload the software and try running it again. Symptoms of voltage spikes  
include a flickering video display, unexpected system reboots, and the system not  
responding to user commands.  
Note:  
Voltage spikes can corrupt or destroy data files on the  
drive. If you are experiencing voltage spikes on the power line, install  
a surge suppresser between the power outlet and the system power  
cord.  
If the problem recurs after you have checked and corrected all of the above items, refer  
to “Additional Troubleshooting Procedures” in this chapter.  
Problem Solving 5-5  
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Additional Troubleshooting Procedures  
This section provides a more detailed approach to diagnostic testing and identification  
of a problem and locating its source.  
Use the following troubleshooting procedures to help you identify a problem. These  
general procedures lead you through the following:  
! Preparing the system for diagnostic testing  
! Monitoring POST while it is running  
! Verifying proper operation of key system LEDs  
! Confirming loading of the operating system.  
Preparing the System for Diagnostic Testing  
To prepare the system for diagnostic testing, perform the following:  
Note:  
Before disconnecting any peripheral cables from the  
system, turn off the system and any external peripheral devices.  
Failure to do so can cause permanent damage to the system and/or  
the peripheral devices.  
1. Turn off the system and all external peripheral devices. Disconnect all devices from  
the system except the keyboard and video monitor.  
2. Make sure the system power cords are plugged into a properly grounded AC outlet.  
3. Make sure your video display monitor and keyboard are correctly connected to the  
system. Turn on the video monitor. Set its brightness and contrast controls to at least  
two-thirds of their maximum ranges (refer to the documentation supplied with your  
video display monitor).  
4. If the operating system normally loads from the hard disk drive, make sure there is  
no diskette in drive A. Otherwise, place a diskette containing the operating system  
files in drive A.  
5. Turn on the system. If the power indicator LED does not light, refer to “Power  
Light Does Not Light” found later in this chapter.  
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Monitoring POST  
Each time you turn on the system, the Power-On Self-Test (POST) runs automatically  
and checks the system board, processor board, memory, keyboard, and most installed  
peripheral devices.  
During the memory test, POST displays the amount of memory that it is able to access  
and test. Depending on the amount of memory, it may take several minutes to complete  
the memory test.  
Press F2 to enter SETUP. If you do not press F2, the above message remains for a few  
seconds and the boot process continues.  
If POST finds an error, it displays an error message and, in case there is a problem with  
the display, it emits a series of long and short beeps. Write down any beep code  
emitted. This information is useful to your service representative.  
Refer to the “BIOS User’s Information” section in this chapter for a list of items to  
check for each error code and for an explanation of the error beep codes.  
The POST Tests table at the end of this chapter lists keys active during POST and  
provides a description of errors that may occur.  
The BIOS indicates errors by writing an error code to the PS/2-standard logging area in  
the Extended BIOS Data Area, and by displaying a message on the screen, which is  
sometimes preceded by the POST Error Code. The error code will also be logged to the  
Event Logging area.  
Report any error code to your service representative.  
Problem Solving 5-7  
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POST Keys and Errors  
Action/Message  
Description  
If POST Beeps Before  
Video Appears  
Initialization failed before video initialized. Most beep code  
errors are fatal; initialization cannot continue. Refer to the  
section “BIOS User’s Information” in this chapter.  
Note error; press F1 to continue boot or F2 to enter Setup.  
Refer to the section “BIOS User’s Information” in this chapter.  
If Monitor Displays Error  
To Enter Setup  
Setup changes specific options, then writes to CMOS,  
NVRAM. Press F2 during initialization to run Setup. If you do  
not press F2, the boot process continues.  
Enter BOOT Diskette  
If prompted, insert the boot diskette.  
Verifying Proper Operation of Key System Indicators  
As POST determines the system configuration, it tests for the presence of each mass  
storage device installed in the system. As each device is checked, its activity indicator  
should turn on briefly. Check for the following:  
! Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette  
Drive Activity Indicator Does Not Light” in this chapter.  
! If a second diskette drive is installed, does its activity indicator turn on briefly? If  
not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter.  
! If there is a hard disk drive or SCSI devices installed in the system, does the hard  
disk drive activity indicator turn on briefly? If not, refer to “Hard Disk Drive  
Activity Indicator Does Not Light” in this chapter.  
Confirming Loading of the Operating System  
Once the system boots up, the operating system prompt appears on the screen. The  
prompt varies according to the operating system. If the operating system prompt does  
not appear, refer to “Problems with Application Software” found later in this chapter.  
5-8 Problem Solving  
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Specific Problems and Corrective Actions  
This section provides possible solutions for the following specific problems:  
! Power LED does not light  
! No beep or incorrect beep pattern  
! No characters appear on screen  
! Characters on the screen appear distorted or incorrect  
! System cooling fan does not rotate  
! Diskette drive activity LED does not light  
! Hard disk drive activity LED does not light  
! CD-ROM drive activity LED does not light  
! Problems with application software  
! The startup prompt “Press <F2> key if you want to run Setup” does not appear on  
the screen.  
! The bootable CD-ROM is not detected.  
! The SSU does not boot  
Try the solutions in the order given. If you cannot correct the problem, contact your  
service representative for assistance.  
Power LED Does Not Light  
Check the following:  
! Is the system operating normally? If so, the power LED is probably defective.  
! Are there other problems with the system? If so, check the items listed under System  
Cooling Fans Do Not Rotate.  
Problem Solving 5-9  
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Incorrect or No Beep Code  
Check the following:  
! Is the speaker enabled?  
! Is the speaker cable connected to the system board?  
If the system operates normally, but there was no beep, the speaker may be defective,  
contact your service representative for assistance.  
Record the beep code emitted by POST, and see the “Messages and Beep Codes”  
section found later in this chapter.  
No Characters Appear on Screen  
Check the following:  
! Is the keyboard working? Check to see if the Num Lock light is functioning.  
! Is the video display monitor plugged in and turned on?  
! Are the brightness and contrast controls on the video monitor properly adjusted?  
! Are the video monitor switch settings correct?  
! Is the video monitor signal cable properly installed?  
! Is the onboard video controller enabled?  
If you are using an option video controller board, perform the following:  
1. Verify that the video controller board is fully seated in the system board connector.  
2. Run the SSU to disable the onboard video controller.  
3. Reboot the system for changes to take effect.  
If there are still no characters on the screen after you reboot the system, contact your  
service representative or authorized dealer for assistance.  
POST emits one long beep and two short beeps pattern to indicate a possible problem  
with the video display controller. If you do not receive a beep pattern and characters do  
not display, the video display or video controller may have failed. Contact your service  
representative or authorized dealer for assistance.  
5-10 Problem Solving  
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Characters are Distorted or Incorrect  
Check the following:  
! Are the brightness and contrast controls properly adjusted on the video display?  
Refer to the documentation supplied with your video display.  
! Are the video monitor's signal and power cables properly installed?  
! If the problem persists, the video monitor may be faulty or it may be the incorrect  
type. Contact your service representative for assistance.  
System Cooling Fans Do Not Rotate  
Note:  
The system has a cooling fan module (containing either  
two or three fans) behind the hard disk drives. In addition, there are  
two fans one directly in front of and one directly behind the system  
board, including a place reserved for an optional fan directly under  
the rear fan, and another cooling fan that is an integral part of each  
power supply. There are no serviceable components inside the  
power supply. If the power supply is opened, the manufacturer's  
warranty is voided.  
Check the following:  
! Is AC power available at the wall outlet?  
! Are the system power cords properly connected to the power supplies and the AC  
wall outlets?  
! Are the power connectors for the cooling fan module and fans connected to the  
system board?  
! Is the front panel power on indicator lit?  
If the switches and connections are correct and the power outlet is functioning, the  
power supply has probably failed. Contact your service representative for assistance.  
Diskette Drive Activity LED Does Not Light  
Check the following:  
! Are the diskette drive's power and signal cables properly installed?  
! Is the diskette drive properly configured?  
! Is the diskette drive activity light always on? If so, the signal cable may be plugged  
in incorrectly.  
If you are using the onboard diskette controller, use Setup or the SSU to make sure that  
Onboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskette  
controller, make sure that Onboard Floppy is set to Disabled. For information about  
running Setup or the SSU, refer to the “Configuring Your System” chapter.  
If the problem persists, there may be a problem with the diskette drive, system board, or  
drive signal cable. Contact your service representative for assistance.  
Problem Solving 5-11  
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CD-ROM Drive Activity Light Does Not Light  
Check the following:  
! Is the power and signal cable to the CD-ROM drive properly installed?  
! Are all relevant switches and jumpers on the drive set correctly?  
! Is the drive properly configured?  
! Is the onboard IDE controller enabled?  
Problems with Application Software  
If you have problems with application software, perform the following:  
! Verify that the software is properly configured for the system. Refer to the software  
installation and operation documentation for instructions on setting up and using the  
software.  
! Verify a different copy of the software to see if the problem is with the copy that you  
are using.  
! Make sure all cables are installed correctly.  
! Verify that the system board jumpers are set correctly. Refer to the “Configuring  
Your System” chapter for jumper settings.  
! If other software runs correctly on the system, contact your vendor about the failing  
software.  
If the problem persists, contact the software vendor's customer service representative  
for assistance.  
Press F2 Key to Enter Setup: Prompt Does Not Display  
If the prompt “Press F2 key to run Setup” does not appear at system startup, then the  
prompt option has been disabled in the SSU. To enable the prompt:  
! Reboot the system using your SSU diskette 1, and go into the SSU to enable the  
prompt.  
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Enable F2 Prompt by Using SSU  
1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by  
copying the SSU software from EXPRESSBUILDER CD-ROM that comes with the  
system.  
2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system  
prompt or by pressing the reset switch.  
3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU.  
4. Select Step 3, “Change Configuration Settings.” If a password menu displays, enter  
a user or administrative password if either is enabled, or just press ESC to bypass  
this menu prompt.  
5. Select the System Board.  
6. Page down until you reach the Boot Subsystem Group. It is toward the end of the  
groups.  
7. Find and select the option that says, “Display ‘F2 for Setup’ Message during  
POST.”  
8. Press Enter to display the option menu.  
9. Select Enable and press Enter.  
10.If you are finished editing the settings for the system board, press Esc. This takes  
you back up to the main menu, Step 3.  
11.Press Esc again to return to the main SSU menu.  
12.Select Step 4, Save Configuration. Once you select this step, the changes are  
immediately saved into an INF file, a CMS file, and nonvolatile memory.  
13.Press Esc to exit the SSU. You will be prompted to reboot the system or simply  
exit to the command line prompt. You’ll need to reboot the system to let your  
changes take effect, but first remove the SSU diskette drive. Then press F10 to  
reboot.  
You should now see the F2 prompt displayed at bootup.  
Problem Solving 5-13  
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Enable F2 Prompt by Changing a Jumper and Using SSU  
If you do not have an SSU diskette or CD available, you can clear CMOS memory to  
enable the F2 prompt. This means you must change a jumper on the system board, run  
the SSU, save your changes, and change the jumper back to the default setting.  
!
CAUTION  
This procedure resets all to default settings: Clearing CMOS  
memory resets all SSU and Setup settings to their defaults, not just  
the CMOS CLR setting. Before proceeding, check that you have a  
backup paper copy of configuration. Referring to the worksheets  
could make your reconfiguration task easier.  
1. Observe the safety and ESD precautions stated at the beginning of this chapter.  
2. Turn off all connected peripherals, turn off system power, and disconnect the AC  
power cord.  
3. Remove the side cover. Refer to the “Upgrades and Options” chapter for  
information on removing the side cover. You do not need to remove the system  
board from the chassis, and you probably do not need to remove any add-in boards.  
4. Locate the CMOS configuration jumper at the edge of the system board toward the  
front of the system. Refer to the “Configuring Your System” chapter for  
information on the location of the CMOS jumper.  
5. Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and 2 to the  
CMOS Clear setting on pins 2 and 3.  
6. Reinstall the side cover for your safety, and connect the power cord to the system.  
7. Power on the system. POST starts and halts displaying an “Invalid CMOS Settings”  
error.  
8. Turn off the system, and disconnect the power cords.  
9. Again remove the side cover.  
10.Move the CMOS CLR jumper from pins 2 and 3 back to pins 1 and 2 (the Protect  
CMOS memory position).  
11.Reinstall the side cover, and connect the power cords.  
12.Turn the system on. Run BIOS Setup (F2) to verify the correct settings. Refer to  
Chapter 3 for information on running BIOS Setup.  
Bootable CD-ROM Is Not Detected  
Check the following:  
! Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your  
BIOS Setup (F2) configuration.  
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Problems with the Network  
The server hangs when the drivers are loaded:  
! Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.  
Diagnostics pass, but the connection fails:  
! Make sure the network cable is securely attached.  
! Make sure you specify the correct frame type in your NET.CFG file.  
The Link LED doesn’t light:  
! Make sure you have loaded the network drivers.  
! Check all cable connections.  
! Try another port on the hub.  
! Make sure you have the correct type of cable between the adapter and the hub.  
Some hubs require a crossover cable while others require a straight-through cable  
(for more information on crossover cabling, see your hub documentation).  
The Activity LED doesn’t light:  
! Make sure you’ve loaded the correct network drivers.  
! Network may be idle. Try accessing a server.  
The controller stopped working when an add-in adapter was installed:  
! Make sure the cable is connected to the port from the onboard network controller.  
! Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.  
! Make sure the other adapter supports shared interrupts. Also, make sure your  
operating system supports shared interrupts; OS/2 does not.  
! Try reseating the add-in adapter.  
The add-in adapter stopped working without apparent cause.  
! Try reseating the adapter first; then try a different slot if necessary.  
! The network driver files may be corrupt or deleted. Delete and then reinstall the  
drivers.  
! Run the diagnostics.  
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PNP Installation Tips  
Some common PCI tips are listed here.  
! Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters.  
This prevents PCI cards from trying to use the same settings ISA cards are using.  
Use the SSU to keep track of ISA adapter resources.  
! Certain drivers may require interrupts that are not shared with other PCI drivers.  
The SSU can be used to adjust the interrupt numbers for PCI devices. For certain  
drivers, it may be necessary to alter settings so that interrupts are not shared.  
BIOS User’s Information  
This section describes the various screen messages and beep codes of the system BIOS.  
The BIOS indicates errors by writing an error code to the PS/2-standard logging area in  
the Extended BIOS Data Area, and by displaying a message on the screen, which is  
sometimes preceded by the POST Error Code. The error code will also be logged to the  
Event Logging area.  
Note:  
Your system error log will be lost, if your system ac power  
source is off or disconnected.  
Error and Status Messages  
“BIOS Messages” table is an alphabetic list of error and status messages that BIOS  
generates and an explanation of each message. Many of the messages refer to the built  
in Setup program. For more information about Setup, refer to the “Configuring Your  
System” chapter.  
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BIOS Messages  
Message  
Description  
nnnn Cache SRAM Passed  
Where nnnn is the amount of system cache in  
kilobytes successfully tested.  
Diskette drive A error  
or  
Diskette drive B error  
Diskette Drive is present but fails the BIOS POST  
diskette tests. Check to see that the drive is defined  
with the proper diskette type in Setup and that the  
diskette drive is correctly attached.  
Entering SETUP ...  
The Setup program is starting.  
Extended RAM Failed at offset: nnnn*  
Extended memory is not working or is not properly  
configured at offset nnnn.  
nnnn Extended RAM passed  
Where nnnn is the amount of RAM in kilobytes  
successfully tested.  
Failing Bits: nnnn*  
The hex number nnnn is a map of the bits at the RAM  
address (in System, Extended, or Shadow memory)  
which failed the memory test. Each 1 (one) in the map  
indicates a failed bit.  
Fixed Disk 0 Failure  
or  
Fixed Disk 1 Failure  
or  
Fixed disk is not working or not properly configured.  
Check to see if the fixed disk is attached properly. Run  
Setup to be sure the fixed disk type is correctly  
identified.  
Fixed Disk Controller Failure*  
Incorrect Drive A type - run SETUP  
or  
Type of floppy drive is not correctly identified in Setup.  
Incorrect Drive B type - run SETUP  
Invalid NVRAM media type*  
Keyboard controller error*  
Problem with NVRAM (CMOS) access.  
The keyboard controller test failed. You may have to  
replace the keyboard or controller.  
Keyboard error nn  
The keyboard is not working. BIOS discovered a stuck  
key and displays the scan code nn for the stuck key.  
Monitor type does not match CMOS -  
Run SETUP  
Monitor type is not correctly identified in Setup.  
Operating system not found  
The operating system cannot be located on either  
drive A: or drive C:. Enter Setup and see if the fixed  
disk and floppy are properly identified.  
*If your system displays this message, write down the message and notify your customer representative.  
If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the  
problem by entering Setup and restoring the original values.  
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BIOS Messages (Continued)  
Message  
Description  
Parity Check 1 nnnn*  
or  
Parity Check 2 nnnn*  
A parity error was found in the system bus (Parity  
Check 1) or the I/O bus (Parity Check 2). BIOS  
attempts to locate and display the address on the  
screen. If it cannot locate the address, it displays.  
Press <F1> to resume, <F2> to Setup  
Press <F2> to enter SETUP  
Displayed after any recoverable error message.  
Optional message displayed during POST. Can be  
turned off in Setup.  
Previous boot incomplete - Default  
configuration used  
Previous POST did not successfully complete. POST  
loads default values and offers to run Setup. If the  
failure was caused by incorrect values and they are not  
corrected, the next boot will likely fail. On systems with  
control of wait states, improper Setup settings can also  
terminate POST and cause this error on the next boot.  
Run Setup and verify that the wait-state configuration is  
correct. This error is cleared the next time the system is  
booted.  
Real time clock error*  
Real time clock fails BIOS test. May require board  
repair.  
Shadow Ram Failed at offset: nnnn*  
nnnn Shadow RAM Passed  
Shadow RAM failed at offset nnnn of the 64K block at  
which the error was detected.  
Where nnnn is the amount of shadow RAM in kilobytes  
successfully tested.  
System battery is dead - Replace and  
run SETUP  
The CMOS clock battery indicator shows the battery is  
dead. Replace the battery and run Setup to reconfigure  
the system.  
System BIOS shadowed  
The system BIOS is copied to shadow RAM.  
System cache error - Cache disabled*  
The RAM cache failed the BIOS test and BIOS has  
disabled the cache.  
System CMOS checksum bad - run  
SETUP  
The system CMOS has been corrupted or incorrectly  
modified, perhaps by an application program that  
changes data stored in CMOS. Run Setup and  
reconfigure the system either by getting the default  
values or making your own selections.  
System RAM failed at offset: nnnn*  
The system RAM failed at offset nnnn of the 64K block  
at which the error was detected.  
nnnn System RAM Passed  
Where nnnn is the amount of system RAM in kilobytes  
successfully tested.  
5-18 Problem Solving  
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BIOS Messages (Continued)  
Message  
Description  
System timer error*  
The timer test failed. Requires repair of the system  
board.  
UMB upper limit segment address: nnnn  
Displays the address nnnn of the upper limit of the  
Upper Memory Blocks, indicating released segments of  
the BIOS, which may be reclaimed by a virtual memory  
manager.  
Video BIOS shadowed  
The video BIOS is successfully copied to shadow RAM.  
*If your system displays this message, write down the message and notify your customer representative.  
If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the  
problem by entering Setup and restoring the original values.  
Problem Solving 5-19  
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POST Error Codes and Messages  
Whenever a recoverable error occurs during POST, BIOS displays a message on the  
video display screen and causes the speaker to beep as the message appears. The  
“POST Error Codes and Messages” table is a list of the error codes and messages  
written at the start of each POST test.  
POST Error Codes and Messages  
Code  
Error Message  
0162  
BIOS unable to apply BIOS update to processor 1  
0163  
0164  
0165  
0200  
0210  
0211  
0212  
0213  
0220  
0230  
0231  
0232  
0250  
0251  
0260  
0270  
0297  
02B2  
02B3  
02D0  
02F5  
02F6  
0401  
None  
0403  
0404  
BIOS unable to apply BIOS update to processor 2  
BIOS does not support current stepping for processor 1  
BIOS does not support current stepping for processor 2  
Failure Fixed Disk  
Stuck Key  
Keyboard error  
Keyboard Controller Failed  
Keyboard locked - Unlock key switch  
Monitor type does not match CMOS - Run SETUP  
System RAM Failed at offset  
Shadow RAM Failed at offset  
Extended RAM Failed at offset  
System battery is dead - Replace and run SETUP  
System CMOS checksum bad - Default configuration used  
System timer error  
Real time clock error  
ECC Memory error in base (extended) memory test in Bank xx  
Incorrect Drive A type - run SETUP  
Incorrect Drive B type - run SETUP  
System cache error - Cache disabled  
DMA Test Failed  
Software NMI Failed  
Invalid System Configuration Data - run configuration utility  
System Configuration Data Read Error  
Resource Conflict  
Resource Conflict  
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Post Error Codes and messages (Continued)  
Code  
Error Message  
0405  
Expansion ROM not initialized  
0406  
0504  
0505  
0506  
0601  
0602  
8100  
8101  
8104  
8105  
8106  
8107  
8108  
810A  
810B  
810C  
810D  
810E  
810F  
8110  
8120  
8150  
8151  
8152  
Warning: IRQ not configured  
Resource Conflict  
Expansion ROM not initialized  
Warning: IRQ not configured  
Device configuration changed  
Configuration error - device disabled  
Processor 1 failed BIST  
Processor 2 failed BIST  
Processor 1 Internal Error (IERR) failure  
Processor 2 Internal Error (IERR) failure  
Processor 1 Thermal Trip failure  
Processor 2 Thermal Trip failure  
Watchdog Timer failed on last boot  
Processor 2 failed initialization on last boot  
Processor 1 failed initialization on last boot  
Processor 1 disabled, system in Uni-processor mode  
Processor 2 disabled, system in Uni-processor mode  
Processor 1 failed FRB level 3 timer  
Processor 2 failed FRB level 3 timer  
Server Management Interface failed to function  
IOP subsystem is not functional  
NVRAM Cleared by Jumper  
NVRAM Checksum Error, NVRAM cleared  
NVRAM Data Invalid, NVRAM cleared  
Problem Solving 5-21  
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How to Identify BIOS and BMC Revision Levels  
To help you identify your system's current BIOS and BMC revision levels, refer to the  
following subsections.  
BIOS Revision Level Identification  
During system Power-On Self Test (POST), which runs automatically when your  
system is powered on, your system monitor displays several messages, one of which  
identifies the BIOS revision level currently loaded on your system, see example below.  
Example: BIOS Revision Level  
N440BX Production Release 11.0 - Build 76  
In the example above, BIOS 11 is the current BIOS revision level loaded on your  
system.  
BMC Revision Level Identification  
During system Power-On Self Test (POST), which runs automatically when your  
system is powered on, system diagnostics are run. Following the memory test  
diagnostic, several messages will appear informing you that the keyboard and mouse  
were detected, when you see these messages you can press F2 to enter the setup utility.  
To identify your system's current BMC revision level, perform the following steps.  
1. Select "Server" from the menu bar.  
2. Choose the "System Management" submenu.  
3. Choose "Server Management Info" submenu.  
4. Your current BMC revision level is the last two digits of the BMC revision field.  
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A
System Cabling  
! System Cabling  
! Before You Begin  
! Static Precautions  
! Standard Configuration  
! RAID Configuration  
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System Cabling  
This appendix contains information and procedures on cabling configurations used in  
your system.  
The cabling configurations include:  
! Standard Configuration  
! RAID Configuration.  
Before You Begin  
!
WARNING  
The DC push-button on/off switch on the front panel does not turn off  
the system AC power. Also, +5vdc is present on the system board  
whenever the AC power cords are connected between the system  
and an AC outlet. Before doing the procedures in this manual, make  
sure that your system is powered off and unplug the AC power cords  
from the back of the chassis. Failure to disconnect power before  
opening your system can result in personal injury and equipment  
damage.  
Static Precautions  
An electrostatic discharge (ESD) can damage disk drives, option boards, and other  
components. You can provide ESD protection by wearing an antistatic wrist strap  
attached to chassis ground when handling system components.  
Electronic devices can be easily damaged by static electricity. To prevent damage, keep  
them in their protective packaging when they are not installed in your system.  
A-2 System Cabling  
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Standard Configuration  
Your system is cabled using a dual channel on-board IDE Controller and dual on-board  
Symbios Logic SYM53C875 SCSI Controllers.  
The on-board IDE controller supports the standard internally mounted CD-ROM as its  
first (master) device and an optional internally mounted IDE tape drive as its second  
(slave) device.  
The SYM53C875 contains two independent SCSI controllers that share a single PCI  
bus master interface. Internally, each controller is identical, capable of operations using  
either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput,  
or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput. As implemented on the system  
board controller A attaches to an Ultra-2 SCSI backplane that supports up to seven  
Ultra-2 SCA drives. Controller B may be used to support SCSI devices in the  
removable media bays.  
A 3.5-inch diskette drive is also installed in all systems and interfaces separately to the  
system board.  
Referring to the Figure below, a 68-pin wide SCSI interface cable (D) is connected to  
the SCSI connector (E) in the lower middle of the system board. This cable connects to  
the rear of the hard disk drive's SCSI backplane (C).  
The IDE interface cable (J) is connected to the IDE connector (I) towards the right edge  
of the system board. This cable connects to the rear of the internally mounted CD-ROM  
drive (K).  
Optional internally mounted SCSI removable media devices (P) may be connected to  
the SCSI controller connector (N) or optional internally mounted IDE removable media  
devices (M) may be connected to the secondary IDE controller connector (L).  
When adding or removing IDE devices, consider the following:  
Note:  
Only one IDE cable is supplied with the system.  
! The system board supports a primary and secondary IDE channel connector. Each of  
these supports two devices, for a total of four IDE devices.  
! A first (master) device and a second (slave) device are supported on both the primary  
and secondary IDE channel connector.  
! The device configuration, master versus slave, is determined by jumpers on the  
devices. Cable Sense (CS) device configuration is not supported.  
! If only one device is on a channel connector it must be set as the master device.  
System Cabling A-3  
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A
C
B
G
D
H
J
F
K
I
L
E
M
N
O
P
Q
Standard System Cable Configuration  
A— Seven SCSI disk drive bays  
B— SCSI Hard disk drives  
C— SCSI Backplane  
D— Wide SCSI Interface cable  
E— Wide SCSI connector (68 pin)  
F— Diskette drive connector  
G— Diskette drive  
H— Diskette interface cable  
I— Primary IDE connector  
J— IDE Interface Cable  
K— IDE CD-ROM Drive  
L— Secondary IDE connector  
M— Optional IDE removable media devices (cable not supplied)  
N— Narrow SCSI connector  
O— Narrow SCSI interface cable  
P— Optional SCSI removable media devices  
Q— System Board  
A-4 System Cabling  
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Standard System Cable Routing  
A—Wide SCSI cable (68 pins)  
B—IDE cable (40 pins)  
System Cabling A-5  
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RAID Configuration  
The RAID options available for your system are the Mylex AcceleRAID™ 150 and the  
Mylex AcceleRAID 250 Controller boards, which gives your system the added security  
of fault tolerance.  
If you order a system with a RAID controller, the system is pre-cabled at the factory  
(see "RAID System Cabling Configuration" figures below.)  
If you are adding either the AcceleRAID™ 150 or the AcceleRAID 250 Controller you  
must install, cable, and configure the controller. Refer to "Installing a RAID Controller  
Board" in Chapter 4.  
Note:  
Next Boot Status for the first Symbios SYM53C875  
controller must be turned OFF if you install the optional Mylex  
AcceleRAID™ 150 or Mylex AcceleRAID 250 Controller board in your  
system. Refer to “Symbios Configuration Utility” found in Chapter 3.  
Note that Jumper JP10 (see figure below) that enables the SCSI Interrupt Steering  
Logic (SISL) control on the RAID controller must be in its off position (not jumpered),  
which is its default position.  
Note:  
The jumper is set correctly at the factory for your  
system configuration. If your system requires a jumper change,  
change only the jumper setting for that condition. Otherwise, keep  
the jumper at its factory setting.  
A-6 System Cabling  
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A
C
B
G
D
H
J
F
K
I
L
E
M
Q
N
O
P
R
RAID System Cable Configuration  
A— Seven SCSI disk drive bays  
B— SCSI Hard disk drives  
C— SCSI Backplane  
D— Wide SCSI Interface cable  
E— Wide SCSI connector (68 pin)  
F— Diskette drive connector  
G— Diskette drive  
H— Diskette interface cable  
I— Primary IDE connector  
J— IDE Interface Cable  
K— IDE CD-ROM Drive  
L— Secondary IDE connector  
M— Optional IDE removable media devices (cable not supplied)  
N— Narrow SCSI connector  
O— Narrow SCSI interface cable  
P— Optional SCSI removable media devices  
Q— Mylex AcceleRAID Controller  
R— System Board  
System Cabling A-7  
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RAID System Cable Routing  
A—Wide SCSI cable (68 pins)  
B—IDE cable (40 pins)  
AcceleRAID Jumper JP10  
A-8 System Cabling  
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B
System Setup Utility  
! System Setup Utility (SSU)  
! Creating SSU Diskettes  
! Running the SSU  
! Exiting the SSU  
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System Setup Utility (SSU)  
The System Setup Utility (SSU) is a DOS-based utility that supports extended  
system configuration operations for onboard resources and add-in boards. It also  
allows you to view the system event log and to set system boot and security  
options. Use the SSU when you need to:  
! Add and remove ISA Legacy boards affecting the assignment of  
resources (ports, memory, IRQs, DMA)  
! Change the server configuration resource settings  
! Save the server configuration  
! View or clear the system event log.  
If you install or remove an ISA Legacy add-in board, you must run the SSU to  
reconfigure the server.  
The SSU is PCI-aware, and it complies with the ISA Plug and Play  
specifications. The SSU works with any compliant configuration (.CFG) or  
overlay (.OVL) file supplied by the peripheral device manufacturer.  
The I/O baseboard includes .CFG and .OVL files. The .CFG file describes the  
characteristics of the board and the system resources that it requires. The  
configuration registers on PCI and ISA Plug and Play add-in boards contain the  
same type of information that is in a .CFG file. Some ISA boards also include a  
.CFG file.  
The SSU uses the information provided by the .OVL and .CFG files,  
configuration registers, NVRAM, and the information that you enter, to specify  
a system configuration. The SSU writes the configuration information to  
NVRAM memory.  
The SSU stores configuration values in NVRAM memory. These values take  
effect when you boot the server. POST checks the values against the actual  
hardware configuration; if they do not agree, POST generates an error message.  
You must then run the SSU to specify the correct configuration before the server  
boots up.  
B-2 System Setup Utility  
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Creating SSU Diskettes  
SSU may be run directly from the EXPRESSBUILDER CD-ROM or from DOS-  
bootable diskettes. Before you can run the SSU from diskettes, you must copy  
the SSU from the EXPRESSBUILDER CD-ROM to a diskette.  
If your diskette drive is disabled, or improperly configured, you must use the  
FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the  
SSU. If necessary, you can disable the drive after you exit the SSU. Information  
entered using the SSU overrides information entered using Setup.  
Note:  
Because of license restrictions, the SSU diskette,  
as created by the EXPRESSBUILDER CD-ROM, is not  
bootable. In order to use this diskette, you must make it  
bootable.  
1. Power on the system.  
2. If the diskette drive is disabled, enable it using the BIOS Setup, explained  
later in this chapter Utility and ensure that it is user accessible. Specify the  
correct type of diskette drive.  
3. Using the EXPRESSBUILDER CD-ROM, create the SSU diskette.  
System Setup Utility B-3  
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Running the SSU  
1. Turn on your video monitor and your system.  
2. There are two ways to start the SSU:  
!
!
After creating an SSU diskette from the CD: Insert the SSU diskette  
in drive A, and reboot your server from the diskette.  
From diskette after installing your operating system: Insert the SSU  
diskette in Drive A. At the MS-DOS prompt, type a: and press Enter to  
change to drive A. Type SSU and press Enter.  
3. Follow the system prompts to load the SSU. When the SSU title appears on  
the screen, press Enter to continue.  
4. When the main window of the SSU displays, you can customize the user  
interface before continuing.  
System Setup Utility Main Menu Window  
B-4 System Setup Utility  
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Customizing the SSU  
The SSU lets you customize the user interface according to your preferences.  
The AF sets these preferences and saves them in the AF.INI file so that they  
take effect the next time you start the SSU. There are three user-customizable  
settings:  
! Color—this button lets you change the default colors associated with  
different items on the screen with predefined color combinations. The  
color changes are instantaneous.  
! Mode—this button lets you set the desired expertise level.  
novice  
intermediate  
expert  
The expertise level determines which tasks are visible in the Available Tasks  
section and what actions each task perform. For a new mode setting to take  
effect, the user must exit the SSU and restart it.  
! Language—this button lets you change the strings in the SSU to strings  
of the appropriate language. For a new language setting to take effect,  
you must exit the SSU and restart it.  
! Other—this button lets you enable or disable the status bar located at the  
bottom of the SSU menu displays.  
There are three ways to change the interface default values:  
! Use the mouse to click on the proper button in the Preferences section of  
the SSU Main window.  
! Use the tab and arrow keys to highlight the desired button, and press the  
spacebar or Enter.  
! Access the menu bar with the mouse or hot keys (Alt + underlined letter).  
Note:  
If you run the SSU from non-writable media  
(EXPRESSBUILDER CD-ROM), customizing preferences will  
be lost when you exit the SSU.  
System Setup Utility B-5  
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Launching a Task  
It is possible to have many tasks open at the same time, although some tasks  
may require complete control to avoid possible conflicts. The tasks achieve  
complete control by keeping the task as the center of operation until the user  
closes the task window.  
There are three ways to launch a task:  
! In the SSU Main window, double-click on the task name under Available  
Tasks to display the main window for the selected task.  
! Highlight the task name, and click on OK.  
! Use the tab and arrow keys to highlight the task name, and press the  
spacebar.  
System Setup Utility Main Menu Window  
B-6 System Setup Utility  
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Resource Configuration Add-in (RCA) Window  
The RCA provides three major functions:  
! Creates representations of devices that cannot be discovered by the  
system (ISA cards)  
! Modifies the contents of the system by adding and removing devices  
! Modifies the resources used by devices.  
You can use the RCA window to define an ISA card or add an ISA card by  
clicking on the appropriate button. Removing an ISA card requires that the card  
be highlighted in the Devices section of the screen before clicking on the button.  
1. From the SSU main window, launch the RCA by selecting the “Resources”  
task under the RCA heading in the task box. Click OK.  
2. When the RCA window appears, it displays messages similar to the  
following:  
Baseboard: System Board  
PCI Card: Bus 00 dev 09 –- Multifunction Controller  
PCI Card: Bus 00 dev 0A –- SCSI Controller  
PCI Card: Bus 00 dev 0B –- Ethernet Controller  
PCI Card: Bus 00 dev 0C –- VGA Controller  
PCI Card: Bus 00 dev 0F –- Multifunction Controller  
PCI Card: Bus 00 dev 10 -– Host Processor Bridge  
PCI Card: Bus 00 dev 12 –- Host Processor Bridge  
PCI Card: Bus 00 dev 13 –- Host Processor Bridge  
PCI Card: Bus 00 dev 14 –- Host Processor Bridge  
PCI Card: Bus 01 dev 09 –- Interrupt Controller  
3. To configure a device, select its name in the Devices section of the RCA  
window, and press the spacebar or double-click on it.  
4. Make configuration changes and click on OK to return to the RCA window.  
Repeat Steps 3 and 4 to configure additional devices.  
5. Save all the changes made by clicking on the Save button. Saving writes  
your current configuration to nonvolatile storage where it will be available  
to the system after every reboot.  
6. Close the RCA window and return to the Main Menu by clicking on the  
Close button.  
System Setup Utility B-7  
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RCA Window  
Defining an ISA Card  
An ISA card usually comes with a vendor-created .CFG file that specifies the  
resources the card requires to function properly. If the .CFG file is unavailable,  
you must manually create it or define the card through the SSU. Defining an  
ISA card consists of specifying the name of the card and the resources it  
consumes. This allows the RCA to consider the ISA card resource requirements  
when the RCA tries to resolve conflicts.  
1. From the SSU main window, launch the RCA by selecting the “Resources”  
task under the RCA heading in the task box.  
2. When the RCA window appears, click on the “Define ISA Card” button.  
3. To add or remove ISA card resources, click on the appropriate resource  
buttons, select the desired value, and click on Add or Remove.  
4. After you complete the necessary information, click on Save.  
5. To edit a card, click on Load to retrieve the card information. After making  
changes, click on Save.  
6. To create a card, click on New Board.  
7. To remove a current definition of a card, click on Delete Board.  
8. To return to the RCA Menu, click on Close.  
B-8 System Setup Utility  
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Adding and Removing ISA Cards  
Adding and removing cards through the RCA provides a way for the RCA to  
run its conflict detection algorithms on the resources requested by the cards.  
This alerts you to any possible problems with that particular card in the current  
configuration.  
To add an ISA card:  
1. Click on Add ISA Card in the RCA window.  
2. Specify the directory for the .CFG file.  
3. Select the file and click on Ok.  
To remove an ISA card:  
1. Select a valid ISA card in the Devices section of the RCA window.  
2. Click on Remove ISA Card.  
Adding and Removing ISA Cards Window  
System Setup Utility B-9  
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Modifying Resources  
Modifying the resources of a device may be necessary to accommodate certain  
operating systems, applications, and drivers. It may also be necessary to modify  
resources to resolve a conflict.  
To modify the resources associated with a device:  
1. Highlight the device in the Devices section of the RCA window.  
2. Press the spacebar or double-click on the entry.  
The functions of the selected device along with possible choices and the  
resources associated with those choices displays.  
To make a modification:  
1. Highlight the function in the Configuration window.  
2. Double-click or press the space bar (this updates the Choice and resource  
lists).  
3. Press the tab key to get to the Choice list, and press Enter.  
4. Use the arrow keys to select a proper choice, and press Enter again.  
5. If the choice allows multiple possible values for a particular resource, use  
the hot key to select a resource, and press the spacebar or double click on the  
resource.  
6. Select the desired resource, and click on Ok.  
Configuration Window  
B-10 System Setup Utility  
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Recommended Resource Settings  
The following table shows the recommended RCA system board settings for a  
sample system and provides a place for you to record any changes you make to  
the settings.  
SYSTEM GROUP  
NORMAL SETTING  
YOUR CONFIGURATION  
System Identification and Version  
Information  
SSU Configuration File Version  
MP Spec. Version  
Display Only  
V 1.4  
Processor Speed Setting  
3.5 X Bus Speed  
MEMORY SUBSYSTEM GROUP  
Extended Memory Options  
Use BIOS Setup Utility  
ON-BOARD DISK CONTROLLER  
GROUP  
On-board Floppy Controller  
On-board IDE Controller  
Enable  
Enable Primary and  
Secondary  
ON-BOARD COMMUNICATIONS  
DEVICE GROUP  
Serial Port 1 Configuration  
Serial Port 2 Configuration  
Parallel Port Configuration  
Parallel Port Mode  
3F8h – IRQ4  
2F8h – IRQ3  
378h – IRQ7  
Extended Capabilities,  
Port DMA 1  
FLOPPY DRIVES GROUP  
Floppy Drive A Option  
Floppy Drive B Option  
IDE DEVICES GROUP  
IDE 32-Bit I/O  
3.5 1.44/1.25 MB Drive  
Disabled or not installed  
Enable  
KEYBOARD GROUP  
Numlock  
OFF  
Key Click  
Disable  
Typematic Speed  
Typematic Delay  
30CPS  
500 MS Delay  
SCSI ROM BIOS GROUP  
Embedded SCSI Devices Option Enable  
ROM  
Scan  
System Setup Utility B-11  
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System Resource Usage  
Clicking on the Resource Use button in the Configuration window displays the  
System Resource Usage window. This window shows what resources each  
device is consuming. This information is useful for choosing resources if a  
conflict occurs. Devices can be organized according to the resources the user  
wants to examine using the options in the Resource section of the screen.  
System Resource Usage Window  
B-12 System Setup Utility  
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Multiboot Add-in (MBA) Window  
The MBA lets you set the system boot priority. The boot priority is the order the  
BIOS uses to boot the operating system from various devices in your system.  
To set the boot priority of your system:  
1. From the SSU Main Menu, launch the MBA by selecting the “Boot  
Devices” task under the MBA heading in the task box. Click OK.  
2. When the MBA window displays, the “Boot Device Priority” window lists  
the current boot priority order. The “Hard Drives” window lists the hard disk  
drive(s) in your system. During bootup, BIOS searches the list of device  
types shown in the “Boot Device Priority” list, starting with the first device  
on the list. When BIOS gets to the Hard Drives, the BIOS tries each device  
shown in the “Hard Drives” list, starting at the top of the list.  
3. To change the priority of an entry in either list, select the entry and click on  
the “Move UP” or “Move Down” buttons.  
4. Click on the Save button to save the boot priority.  
5. Click on the Close button to return to the Main Menu.  
Password Administration (PWA) Window  
The PWA configures administrator and user passwords and other security  
options.  
1. From the SSU Main Menu, launch the PWA by selecting the “Security” task  
under the PWA heading in the task box. Click OK. The Security window  
displays.  
2. Select the Administrator and User Password buttons to change passwords.  
3. Select the Options button to enable or disable security options. For an  
explanation of the configurable security options, press the Help button.  
4. Click on the Save button to save the security option changes.  
5. Click on the Close button to return to the Security menu.  
6. Click on the Close button to return to the Main menu.  
System Setup Utility B-13  
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System Event Log (SEL) Window  
The SEL displays information on the events stored in the system log area. The  
information stored includes the name of the event, the date and time the event  
occurred and data pertinent to the event. Event data may include POST error  
codes that reflect hardware errors or software conflicts within the system.  
Note:  
Refer to Chapter 5, “Problem Solving” for  
definitions on all POST error codes  
1. From the SSU Main Menu, launch the SEL by selecting the “SEL Viewer  
Add-in” task under the SEL heading in the task box. Click OK. The SEL  
Viewer Add-in window (Event Log) displays.  
2. The following screen choices are available:  
Screen Choice  
Description  
File Menu  
Loads, saves and clears the Event Log data. The  
Event Log data file is saved in either text or binary  
format depending on the output format selected  
under the Settings menu. Selecting Exit returns you  
to the SSU Main Menu.  
View Menu  
Views all events, events by sensor type, or events by  
event type. The Event Log data file is viewed in either  
text or binary format depending on the display format  
selected under the Settings menu.  
Settings menu  
Events are displayed and saved either in Hex codes  
(binary format) or as text. Select “Display Hex” to  
view Hex or “Display Verbose” to view text. Select  
“Output Binary” to save log data in Hex or “Output  
Text” to save log as text. Note: Only files saved in  
binary format can be viewed using the SSU SEL  
utility.  
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Exiting the SSU  
Exiting the SSU causes all windows to close.  
1. Exit the SSU by opening the menu bar item File in the SSU Main window.  
2. Click on Exit or Highlight Exit, and press Enter.  
System Setup Utility B-15  
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B-16 System Setup Utility  
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C
Emergency Management Port  
! Emergency Management Port  
! How the EMP Works  
! EMP Requirements and Configurations  
! Setting Up the Server for the EMP  
! Main EMP Window  
! Phonebook  
! Management Plug-ins  
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Emergency Management Port  
The Emergency Management Port (EMP) allows remote server management via a  
modem or direct connection. The COM2 port on your server provides an interface to  
Console Manager software located in a second system.  
Modem  
Managed Server  
Management Console  
Sensors  
Event  
Generators  
Console  
Manager  
BIOS  
SEL,  
SDR, FRU  
Viewers  
Direct Connection  
Board Management  
Controller (BMC)  
OR  
Control  
Operations  
Modem  
Modem  
System  
Event Log  
(SEL)  
Sensor  
Data  
Record  
(SDR)  
Modem Connection  
Phonebook  
Emergency Management Port Configuration  
The following server operations are available from the Console Manager:  
! Connecting to remote servers  
! Powering the server ON or OFF  
! Resetting the server  
! SEL viewer  
! SDR viewer  
! FRU viewer  
The Console Manager has a Phonebook, which you use to connect to a selected server.  
Referring to the above figure, the Board Management Controller (BMC) in your server  
monitors system management events and logs their occurrence in the System Event Log  
(SEL). These include events such as over-temperature and over-voltage conditions, fan  
failure, or chassis intrusion. To enable accurate monitoring of temperature, voltage, etc.  
independent of an event, the BMC also maintains Sensor Data Record for each sensor  
(SDR), from which sensor information can be retrieved.  
C-2 Emergency Management Port Console  
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How the EMP Works  
The EMP shares use of the COM 2 port with your system. When the EMP has control  
of the port, the port operates in command state. When the system has control of it, the  
port operates in redirect state. When connecting to a server, the EMP checks to  
determine the current COM 2 port state. The following discussion covers how the EMP  
functions in each state:  
! Command state is the default COM 2 state. In this state, the EMP communicates  
with the server, allowing the client to remotely reset or power the server up or down.  
The client can also view the server's System Event Log (SEL), Field Replaceable  
Unit (FRU) information, or Sensor Data Record (SDR) table.  
! In redirect state, the EMP serves as a PC ANSI terminal window for BIOS console  
redirection. Commands typed in this terminal window are transmitted through BIOS  
to the server's console, and text displayed on the server console are displayed on the  
EMP's terminal window. With the EMP in this state, you can remotely view boot  
messages, access BIOS setup, and run DOS text mode applications through the  
EMP's terminal window.  
EMP in Command State  
Emergency Management Port Console C-3  
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Console in Redirect State  
The above figure shows the EMP window in redirect state with the terminal window.  
The text that appears on the server monitor displays in the redirect window.  
Availability of the various EMP features is determined by two things: the EMP access  
mode selected during configuration in the System Management Submenu of the BIOS  
Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS.  
The three EMP access modes are disabled, pre-boot, and always active.  
EMP Access Modes (Server Configured for Console Redirect)  
Mode  
Server is powered off  
During POST  
After OS boots  
Disabled  
Redirect window appears,  
but is blank  
Redirect window  
Redirect window  
Pre-boot  
EMP commands available  
Redirect window*  
Redirect window*  
Inactive redirect  
window  
Always Active EMP commands available  
EMP commands  
available  
*The operation mode can be modified by selections in the post reset and post-power-up dialogs.  
These are server control dialogs available with the EMP.  
C-4 Emergency Management Port Console  
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EMP Access Modes (Server not Configured for Console Redirect)  
Mode  
Server is powered off  
During POST  
After OS boots  
Disabled  
Redirect window appears, but is  
blank  
Redirect window  
appears, but is blank  
Redirect window  
appears, but is  
blank  
Pre-boot  
EMP commands available  
EMP commands available  
EMP commands  
available  
Redirect window  
appears, but is  
blank  
Always Active  
EMP commands  
available  
EMP commands  
available  
EMP Requirements and Configurations  
This section outlines the requirements and configurations necessary for using the EMP.  
Operating Systems:  
! Windows 95  
16 MB of RAM, 32 MB recommended  
20 MB disk space  
! Windows NT  
Windows NT 4.0 or later  
24 MB of RAM, 32 MB recommended  
20 MB disk space  
Client Configuration: The EMP will support all COM ports on the client system,  
along with any Windows NT/95 compatible modem.  
Server Configuration: The EMP requires the server's COM 2 port to be connected to  
an external modem or directly connected to a serial cable.  
Direct Connect Configuration: A null modem serial cable is needed. Connect one end  
of the cable into the COM 2 port of server and the other into a port on the client  
machine.  
Modem Configuration: On the client, the EMP uses the Windows Application  
Program Interface (API) to determine if a modem is connected and available. The EMP  
does not configure the modem; it should be preconfigured through Windows.  
For modem support, the server must use a Hayes compatible 14400 bps modem. The  
modem must be on the NT Hardware Compatibility List provided by Microsoft. The  
server modem must be set in auto-answer mode for the EMP to be able to connect to it.  
Emergency Management Port Console C-5  
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Setting Up the Server for the EMP  
To use the EMP, you must configure the server's BIOS with specific settings. These  
settings take place in two submenus of the BIOS Server menu, the System Management  
Submenu and the Console Redirect Submenu. The earlier BIOS settings section shows  
all available options. This section focuses on those settings that must be configured to  
use the EMP.  
System Management Submenu  
All EMP related settings occur from the System Management Submenu of the Server  
main menu. Change only the items below; all other default settings should remain the  
same.  
EMP Password: Anytime you attempt to initiate a connection, a prompt for the user  
password appears. If you never set up the EMP password, anyone can access the EMP  
by clicking OK through the password prompt.  
In the EMP Password area of the System Management Submenu, type in a password of  
up to 8 alphanumeric characters. If a beep is heard, the password was not accepted and  
a different password must be entered.  
EMP Access Modes: Choose either Disabled, Pre-boot, or Always Active, depending  
on the type of EMP access needed. The tables above show what is available with a  
given setting.  
EMP Restricted Mode Access: Set Restricted Mode to either enabled or disabled as  
needed. If in enabled mode, this means that the EMP's server control options, Power  
On/Off and Reset, are unavailable. In disabled mode, these same server control options  
are available.  
EMP Direct Connect/Modem Mode: Select Direct Connect if a null modem serial  
cable directly connects the server's COM 2 port to the EMP client machine. If they are  
connected via a modem, select Modem Mode.  
C-6 Emergency Management Port Console  
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Console Redirection Submenu  
These settings in the Console Redirection Submenu of the Server menu must be set  
exactly as noted to be able to use the EMP.  
COM Port Address: Select 2F8. This is the COM 2 port that must be used by the  
EMP. The IRQ# setting automatically populates with the correct number based on the  
COM Port Address choice.  
Baud Rate: Select appropriate speed.  
Console Type: Choose PC ANSI.  
Flow Control: Choose CTS/RTS + CD.  
Main EMP Window  
The main EMP window provides a graphical user interface (GUI) to access server  
control operations and to launch the management plug-ins from. At the top of the GUI  
is the menu and tool bar. These provide the options to initiate plug-ins and other  
support features. A status bar at the bottom displays connection information like server  
name, line status, and mode.  
Toolbar  
The tool bar buttons of the EMP main window combine server control and management  
plug-in options available from the Connect and Action menus as follows:  
Generates the Connect dialog to allow connection to a selected server.  
Disconnects from the server currently connected to.  
Generates the Power On/Off dialog.  
Generates the Reset dialog.  
Launches the SEL viewer.  
Launches the SDR viewer.  
Launches the FRU viewer.  
Opens the phonebook.  
Opens the online help.  
Emergency Management Port Console C-7  
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Status Bar  
The status bar displays at the bottom of the current window. It contains the following  
status information:  
! SERVER NAME: the name of the server (stored in the Phonebook).  
! LINE: the type of line connection. This would be either direct or modem.  
! MODE: either Redirect of EMP, depending on whether the EMP has control of the  
COM 2 port.  
! LINE STATUS: gives status information on the server connection. For example, if  
a server is connected, the status bar says "Connected." Otherwise, the line is blank.  
EMP Main Menu  
! File  
Exit - Exits the EMP.  
! Connect  
Disconnect - disconnects the server connection.  
[Re]Connect - raises the connect dialog.  
A list of the five most recent connections - can click on one of the five servers  
most recently connected to. A connection to the selected server is initiated.  
! Action  
Power On/Off - powers the server on or off with post-power-up options.  
Reset - resets the server with post-reset options.  
SEL Viewer - opens the SEL viewer.  
SDR Viewer - opens the SDR viewer.  
FRU Viewer - opens the FRU viewer.  
Phonebook - opens the phonebook dialog.  
! Help - provides version information and help topics for the EMP.  
C-8 Emergency Management Port Console  
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Server Control Operations  
Three server control operations are available from the menu or toolbar of the main EMP  
window, remote server connection, powering the server on and off, and resetting the  
server. The server console mode can also be switched between EMP active and BIOS  
redirect modes through post-power-up and reset options.  
Connect  
When you select [Re]Connect from the Connect menu, the Connect dialog allows you  
to connect to a selected server. If the client machine is already connected to a server,  
initiating connection generates a warning message. It lets you know that the existing  
connection will be terminated if you continue trying to initiate the new connection.  
You are prompted to enter the EMP password whenever a connection is attempted.  
Connect Dialog  
Options available in the dialog are:  
! Line Selection - you can specify whether to use a direct connection or dial-up  
modem connection to the server.  
Dial-up - connects to a selected server with a modem.  
Direct connect (Serial Line) - connects to the selected server directly using a  
null modem serial cable.  
! Server - you can select or enter a server name from a dropdown edit list box of  
available servers. A server must be selected when the line selection is Dial-up.  
Emergency Management Port Console C-9  
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! Serial Line - must be filled out when the line selection is set to Direct connect  
(Serial Line).  
Baud Rate - must be 19200 for EMP to connect properly.  
COM Port No. - set the COM Port number to which the null modem serial  
cable is connected.  
! Connect - initiates connection to the connected server. When this button is clicked,  
you are prompted for the EMP password.  
! Config - displays the Phonebook dialog.  
! Cancel - exits the Connect dialog without any action taken.  
! Help - displays dialog level help information.  
Power On/Off  
Selecting Power On/Off from the Action menu allows you to power the server on or off,  
with post-power-up options. It generates the Power on/off dialog.  
Power On/Off Dialog  
Options available in the dialog are:  
! Power ON - powers on the server.  
! Power OFF - powers off the server. This option is not allowed if the server is  
configured in RESTRICTED mode for EMP operations.  
! Post-power-up option - sets the mode selection of the server to EMP active or  
BIOS redirection. The setting is available after the next power-up. The default  
selection is EMP active.  
! Cancel - exits the dialog without any action taken.  
! Help - displays dialog level help information.  
C-10 Emergency Management Port Console  
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Reset  
Selecting Reset from the Action menu generates the Reset dialog so that you can  
remotely reset the server with post-reset options.  
Reset Dialog  
Options available in the dialog are:  
! System Reset - resets the server with the selected post-reset options. This operation  
is not allowed if the server is configured in RESTRICTED mode for EMP  
operations.  
! Option Group - sets the post-reset option that will be effective after reset. The  
options are EMP active or BIOS redirection. The default selection is EMP active.  
! Cancel - exits the dialog without any action taken.  
! Help - displays dialog level help information.  
Emergency Management Port Console C-11  
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Phonebook  
The EMP provides a support plug-in known as the Phonebook. The Phonebook stores  
names and numbers of servers in a list that can be updated by adding, modifying or  
deleting entries. The Phonebook can be opened from the main menu and tool bars, or  
launched from the Connect dialog by clicking the Config button.  
Phonebook Dialog  
Options available in the dialog are:  
! Server - a dropdown list of server names previously stored in the Phonebook. If the  
New radio button is selected in the Operation area, this area is cleared.  
! Phone No. - the number of the selected server. If the New radio button is selected in  
the Operation area, this area is cleared.  
! Operation  
New - lets you make a new entry in the phonebook. Selecting this option clears  
the Server and Phone No. Fields. You must click Save for the entry to be added  
to the phonebook.  
Modify - lets you edit an existing entry. You select an existing entry from the  
Server dropdown edit box and modifies the existing phone number before  
selecting this option. Click Save in order to store this entry in the phonebook.  
Delete - lets you delete an entry from the phonebook. You must first select an  
existing server from the Server dropdown edit box before selecting this option.  
You must click Save for the entry to be deleted.  
! Save - saves a new or modified Phonebook entry or deletes an entry if the Delete  
radio button was selected.  
! Connect - raises the Connect dialog with the server from the Phonebook's Server  
dropdown edit box already populating the Connect dialog's Server dropdown edit  
box.  
! Cancel - exits the dialog without any action taken.  
! Help - displays dialog level help information.  
C-12 Emergency Management Port Console  
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Management Plug-ins  
SEL Viewer  
The SEL viewer provides access to the System Event Log on the server and can display  
records in either hexadecimal or text (verbose) form. Options available through the  
SEL viewer (see the SEL Viewer figure below) are:  
! View the SEL from a file  
! Save the SEL to a file  
! View SEL summary info  
! View all SEL entries  
! View SEL info by event type  
! View SEL info by sensor type  
! Set SEL display mode to either Hex or verbose mode  
! Set the SEL output file format to either text or binary format  
! Close the SEL viewer  
! Exit the EMP  
SEL Viewer  
Emergency Management Port Console C-13  
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SEL Viewer Menu Options  
The following menu options are found on the SEL viewer menu bar:  
! File  
Open - you can view SEL data from a previously saved file if it was stored in  
binary format. Selecting the Open menu item allows you to specify a filename  
under which the data is found. The default filename is "SELLOG.DAT." If the  
file cannot be opened, the program displays an error message.  
Close - you can close the SEL viewer.  
Save As - dumps the SEL data to a file in either binary raw or verbose text  
format. The binary file may be retrieved later. Selecting this option lets you  
specify a filename to which the data would be saved. The default filename is  
"SELLOG.DAT." If there is no data, an error message will be displayed.  
Exit - exits the EMP.  
! Connect  
! View  
SEL Information - displays SEL summary information as returned by the  
server.  
All Events - displays all events in the SEL.  
By Sensor Type - shows all events in the SEL generated by a specific sensor  
type such as voltage, temperature, etc.  
By Event - displays all the events in the SEL of a particular type; for example,  
by memory or threshold. A pop-up menu lets you select the event type to  
display. This pop-up menu displays all the event types that may be generated by  
the particular hardware.  
! Settings - you can change several operating parameters for the SEL viewer. This  
menu displays the following suboptions:  
Display HEX/Verbose - toggles between HEX mode and interpreted mode of  
displaying SEL records.  
Output Text/Binary - determines whether SEL data will be saved to the file in  
binary format or verbose format.  
! Window - gives options for displaying currently open windows.  
! Help - provides version information for the SEL viewer and provides help topics on  
the EMP.  
C-14 Emergency Management Port Console  
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Sensor Type Codes  
The Sensor Type Code Table provides information regarding:  
! The type of sensor generating the SEL entry  
! The name of the sensor  
! The microcontroller which initiated the SEL entry  
! The warning or error which initiated the SEL entry.  
Using the Sensor Type Code Table  
Compare the Sensor Type and Number message shown in the SEL viewer display  
(above) to the Sensor Type/Number in Verbose column in the table below. Using  
information in the Sensor Name column in the table you can determine the physical  
component which generated the SEL message. The Generator ID column in the table  
identifies the microcontroller which reported the event to the SEL. Detailed information  
regarding the event is available from the Event Description column in the SEL Viewer.  
For example, if there is a Fan #10 entry in the Sensor Type and Number column of the  
SEL Viewer, by looking at the Sensor type Codes table you can determine that the  
Baseboard Fan 1 caused this entry. The entry was reported through the Baseboard  
Management Controller (BMC) on the system board.  
Sensor Type Codes  
Sensor Type and Number in  
Verbose  
Sensor Name  
Generator ID  
Reserved  
00h  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
Temperature #17  
Temperature #18  
Temperature #19  
Temperature #1A  
Voltage # 01  
Processor1 Temp  
Processor2 Temp*  
Baseboard Temp1  
Baseboard Temp2  
Baseboard 5V  
Voltage # 02  
Baseboard 3.3V  
Primary Processor  
Secondary Processor*  
Processor 2.5V  
Voltage # 03  
Voltage # 04  
Voltage # 05  
*Not applicable to all servers  
Emergency Management Port Console C-15  
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Sensor Type Codes (continued)  
Sensor Type and Number in  
Verbose  
Sensor Name  
Generator ID  
Voltage # 06  
Voltage # 07  
Voltage # 08  
Voltage # 09  
Voltage # 0A  
Voltage # 0B  
Voltage # 0C  
Voltage # 0D  
Voltage # 0E  
Fan # 0F  
5V Standby  
BMC  
Baseboard SCSI-A Term1  
Baseboard SCSI-A Term2  
Baseboard SCSI-A Term3  
Baseboard –12V  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
Baseboard SCSI-B Term1  
Processor 1.5V  
Baseboard –5V  
Baseboard 12  
Baseboard Fan0  
Physical Security #26  
Chassis Intrusion  
Secure Mode Violation Attempt  
#27  
EMP password (at the time of  
connecting to the server)  
Secure Mode Violation Attempt  
#28  
Secure Mode Violation (while the BMC  
system is in Secure Mode)  
Processor #1B  
Processor #1C  
Memory # 1F  
Memory #20  
Memory #21  
Memory #22  
Post Error #25  
Processor1 Status  
Processor2 Status*  
DIMM1 Presence  
DIMM2 Presence  
DIMM3 Presence  
DIMM4 Presence*  
BMC  
BMC  
BMC  
BMC  
BMC  
BMC  
BIOS  
Refer to Problem Solving – Post  
Error Codes and Messages  
Watchdog #25  
Watchdog Event  
BMC  
BIOS  
System Event #EF  
See the System Event Logging  
Format Table  
*Not applicable to all servers  
C-16 Emergency Management Port Console  
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System Event Logging Format Table  
Sensor Type and  
Number in verbose  
Sensor Type and  
Number in hex  
Event Description  
in hex  
Event type  
Event Description  
System Event #EF  
System Event #EF  
Memory #EF  
12 EF  
12 EF  
OC EF  
OC EF  
E7 01 -- --  
E7 00 -- --  
E7 20 -- --  
E7 21 -- --  
System Boot Event  
System Boot Event  
…
System Recognition  
System Boot Event  
…
Single Bit Memory  
Error  
Correctable ECC …  
Memory #EF  
Double Bit memory  
Error  
Non-Correctable  
ECC …  
Memory #EF  
OC EF  
13 EF  
13 EF  
E7 02 -- --  
E7 00 -- --  
E7 02 -- --  
Memory Parity error  
Bus Timeout  
Parity …  
Critical Interrupt #EF  
Critical Interrupt #EF  
Bus timeout …  
I/O Check  
I/O Channel check  
NMI  
Critical Interrupt #EF  
Critical Interrupt #EF  
Critical Interrupt #EF  
13 EF  
13 EF  
13 EF  
E7 03 -- --  
E7 04 -- --  
E7 05 -- --  
Software NMI  
PCI PERR  
PCI SERR  
Software NMI  
PCI PERR …  
PCI SERR …  
SDR Viewer  
The SDR viewer lets you view the Sensor Data Records retrieved from the SDR  
repository. Options available through the SDR viewer are:  
! View all SDR records  
! View SDR entries by SDR type  
! View SDR summary info  
! Set SDR display mode to either Hex or verbose mode  
! Close the SDR viewer  
! Exit the EMP  
Emergency Management Port Console C-17  
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SDR Viewer Menu Options  
The following menu options are found on the SDR viewer menu bar:  
! File  
Close - closes the SDR viewer.  
Exit - exits the EMP.  
! View  
Display all Records - displays all records from the SDR repository.  
SDR Type - displays the records of a particular SDR type. You select an SDR  
type from a pop-up menu that displays all the SDR types available for the given  
hardware.  
SDR Info - displays the SDR summary information as returned by the server.  
! Settings - lets you change operating parameters for the SDR viewer. This menu  
displays the following suboption:  
Display HEX/Verbose - toggles between HEX mode and interpreted mode of  
displaying SDR records.  
! Window - gives options for displaying currently open windows.  
! Help - provides version information for the SDR viewer and provides help topics on  
the EMP.  
FRU Viewer  
The FRU viewer allows you to view the server's FRU (Field Replaceable Units) data  
from the server's baseboard FRU information area. Options available with the SDR  
viewer are:  
! View all FRU records  
! View FRU summary info  
! Set FRU display mode to either Hex or verbose mode  
! Close the FRU viewer  
! Exit the EMP  
C-18 Emergency Management Port Console  
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FRU Viewer Menu Options  
The following menu options are found on the FRU viewer menu bar:  
! File  
Close - closes the FRU viewer.  
Exit - exits the EMP.  
! View  
Display all Records - displays all FRU data, which consists of chassis, board,  
and product information.  
FRU Info - displays the FRU summary information as returned by the server.  
! Settings - lets you change operating parameters for the FRU viewer. This menu  
displays the following suboption:  
Display HEX/Verbose - toggles between HEX mode and interpreted mode of  
displaying FRU records.  
! Window - gives options for displaying currently open windows.  
! Help - provides version information for the FRU viewer and provides help topics on  
the EMP.  
Emergency Management Port Console C-19  
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C-20 Emergency Management Port Console  
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D
System Status Hardware Support  
Information  
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System Status Hardware Support Information  
This appendix helps you identify and find a system status hardware item indicated by  
one of several software monitoring components.  
The software monitoring components as they are related to the hardware system status  
items are listed in the following table:  
Software Monitoring Components/Hardware System Status Items  
Software Monitoring Component  
Hardware System Status Item  
ESMPRO Server Management  
EMP / SSU  
View status based on polling the machine  
View status in the hardware system event log  
Not all items can be monitored with every software component. Monitoring capability  
relates to how the software component interacts with system hardware. ESMPRO  
interacts with all hardware components and EMP/SSU interacts with Baseboard  
hardware. In this system, the SCSI Accessed Fault-Tolerant Enclosure (SAF-TE)  
interface board is connected to the SCSI backplane. (See Figure "System Chassis (Right  
Side View)" under "System Overview" in Chapter 1 of this guide.)  
The "Monitor Matrix" table below shows which component relates to selected status  
items. This table also relates the terminology used by the software component to the  
system hardware.  
Monitor Matrix  
Item  
ESM PRO  
EMP / SSU  
Item Location  
Board Marking  
Chassis front fan  
As Item  
As Item  
As Item  
BB Fan1  
CPU Fan2  
CPU Fan1  
N/A  
BB-J5J1  
BB-J8F1  
BB-J6E1  
SCSI-BP  
Fan1  
Chassis upper rear fan  
Chassis lower rear fan  
Internal disk fan – upper  
FanSink2  
FanSink1  
J2  
Internal upper disk  
(SAF-TE)  
Internal disk fan – middle  
Internal disk fan – lower  
Intrusion switch - front  
Middle  
N/A  
N/A  
N/A  
SCSI-BP  
SCSI-BP  
SCSI-BP  
SCSI-BP  
J1  
Lower  
J3  
Chassis cover  
J6  
Intrusion/Interlock switch -  
left side (front view)  
Chassis cover (SAF-TE) N/A  
J5 pins 1, 2  
Intrusion/Interlock switch -  
right side (front view)  
N/A  
N/A  
SCSI-BP  
J5 pins 3, 4  
(1)Power Supply fan  
(2)Power Supply fan  
(1) Power (SAF-TE)  
(2) Power (SAF-TE)  
N/A  
N/A  
P. S. (Bottom)  
P.S. (Top)  
N/A  
N/A  
BB = Baseboard  
SCSI-BP = SCSI Backplane  
D-2 System Status Hardware Support Information  
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Glossary  
A
AC  
(Alternating Current) The type of current available in wall outlets. All computers must  
convert alternating current to direct current to operate. See also DC.  
address  
A label, name, or number that identifies a location in computer memory.  
ASCII  
(American Standard Code for Information Interchange) A standard number assigned to each  
of the alphanumeric characters and keyboard control code keys to enable the transfer of  
information between different types of computers and peripherals.  
B
backplane slot  
A connector on the backplane board in desktop computers and expansion boxes that allows  
you to install circuit cards.  
backup  
A copy of data for safe-keeping. The data is copied from computer memory or disk to a  
floppy disk, magnetic tape, or other media.  
backup battery  
The battery in your computer that maintains the real-time clock and the configuration  
information when the computer's power is removed.  
base memory  
An area of memory between 0 and 640 kilobytes.  
baud rate  
The speed with which data is transmitted during serial communication. The computer's  
operating system and software program must be configured for the same baud rate as the  
communication device, such as a serial printer. See also bps.  
BIOS  
(Basic Input/Output System) A program stored in flash EPROM or ROM that controls the  
keyboard, disk drives, video monitor, and other devices. See also flash EPROM, EPROM,  
and ROM.  
bit  
Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See  
also byte.  
Glossary 1  
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BMC  
(Baseboard Management Controller) Contains all of the server management functions. One  
major function of the BMC is to monitor system management events and log their  
occurrence in the System Event Log (SEL).  
boot  
The process of loading the operating system into memory.  
bps  
(bits per second) The number of bits transferred in one second during serial communication,  
such as modem transmission.  
byte  
A group of eight bits.  
C
cache memory  
A very fast, limited portion of RAM set aside for temporary storage of data for direct access  
by the microprocessor.  
CD-ROM drive  
(Compact Disk ROM drive) A type of mass storage device that reads information from a  
compact disk.  
Centronics port  
An industry standard parallel port. See also parallel port.  
CGA  
(Color Graphics Adapter) A type of video display system that provides low-resolution text  
and graphics on TTL monochrome and color monitors.  
CMOS  
(Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used  
in computers. See also TTL.  
COM1 or COM2  
The name you can assign a serial port to set or change its address. See also serial port.  
command  
An instruction that directs the computer to perform a particular operation.  
configuration  
The way in which a computer is set up to operate. Some configurable options include CPU  
speed, serial port designation, and memory allocation.  
coprocessor  
See math coprocessor.  
2 Glossary  
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CPU  
(Central Processing Unit) See microprocessor.  
CRT  
(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.  
D
DC  
(Direct Current) The type of current available in the rechargeable battery packs used in  
portable computers. See also AC.  
default  
The factory setting your computer uses unless you instruct it otherwise. For example, when  
powering up, the computer will boot from the default drive.  
density  
The capacity of information (bytes) that can be packed onto a storage device, such as a  
floppy disk.  
device driver  
A software program that a computer must use to recognize and operate certain hardware,  
such as a mouse or a video monitor.  
disk drive  
A device that stores data on a hard or floppy disk. A floppy disk drive requires a floppy disk  
to be inserted; a hard disk drive has a permanently encased hard disk.  
DOS  
(Disk Operating System) See operating system.  
DRAM  
(Dynamic RAM) See RAM.  
E
ECC  
(Error Checking and Correction) A method of detecting and correcting errors.  
EEPROM  
(Electrically Erasable Programmable Read-Only Memory) A type of memory device that  
stores password and configuration information.  
EGA  
(Enhanced Graphics Adapter) A type of video display system that provides medium-  
resolution text and graphics on TTL monochrome, color, and enhanced color monitors.  
Glossary 3  
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EMP  
The Emergency Management Port (EMP) provides an interface to the Console Manager.  
This interface allows remote server management via a modem or direct connection.  
EMS  
(Expanded Memory Specification) A method of accessing memory beyond the 640K limit  
of DOS by exchanging data in and out of main memory at high speeds. Some software  
requires EMS to operate.  
EPROM  
(Erasable Programmable Read-Only Memory) A type of memory device that is usually  
used to store system BIOS code. This code can be erased with ultraviolet light, but is not  
lost when the computer is powered off. See also flash EPROM and ROM.  
expanded memory  
See EMS.  
expansion slot  
See backplane slot.  
extended memory  
The protected memory above 1M that is directly accessible by the microprocessor through  
certain utilities and operating systems. This memory is used in computers with 80286,  
80386, and 80486 microprocessors.  
F
flash EPROM  
A type of memory device that is usually used to store system BIOS code. This code can be  
replaced with updated code from a floppy disk, but is not lost when the computer is  
powered off. See also EPROM and ROM.  
floppy disk drive  
See disk drive.  
format  
The process used to organize a hard or floppy disk into sectors so it can accept data.  
Formatting destroys all previous data on the disk.  
G
(Gigabyte)  
1,073,741,824 bytes. See also byte.  
4 Glossary  
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H
hard disk drive  
See disk drive.  
hardware  
The physical parts of your computer, including the keyboard, monitor, disk drives, cables,  
and circuit cards.  
hot swap  
A method used to insert or remove SCSI disk drives into or from an operating bus. This  
method is typically used in RAID subsystems. When used in non-RAID subsystems the  
operating system must typically be restarted.  
I
IC  
(Integrated Circuit) An electronic device that contains miniaturized circuitry.  
(ISA Configuration Utility)  
The program that you use to change the configuration of some ISA desktop computers. This  
program also contains information about the hardware in the computer.  
IDE  
(Integrated Drive Electronics) A type of hard disk drive with the control circuitry located  
inside the disk drive rather than on a drive controller card.  
interface.  
A connection between the computer and a peripheral device that enables them to exchange  
data. See also parallel port and serial port.  
ISA  
(Industry Standard Architecture) An industry standard for computers and circuit cards that  
transfer 16 bits of data at a time.  
J
jumper  
A small electrical connector used for configuration on some computer hardware.  
K
(Kilobyte)  
1,024 bytes. See also byte.  
Glossary 5  
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L
LAN  
(Local Area Network) A group of computers linked together within a limited area to  
exchange information.  
LCD  
(Liquid Crystal Display) The type of video display used in portable computers.  
LED  
(Light-Emitting Diode) A small electronic device that glows when current flows through it.  
LPT1 or LPT2  
The name you can assign a parallel port to specify its address. See also parallel port.  
LVD  
Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new  
SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability,  
and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve  
LVD performance all devices including cable, controller, and drive must support LVD.  
M
(Megabyte)  
1,048,576 bytes. See also byte.  
math coprocessor  
An IC that works with the microprocessor to speed up mathematical calculations.  
memory  
The circuitry in your computer that stores data and programs. See also EMS, extended  
memory, RAM, and ROM.  
microprocessor  
The integrated circuit that processes data and controls the basic functions of the computer.  
modem  
A device used to exchange information with other computers over telephone or data lines.  
module  
A circuit board that plugs into a dedicated connector on the system board in your computer.  
mouse  
A small input device that you guide on a flat surface to control the cursor movement and  
operation of the computer when using certain software programs.  
6 Glossary  
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N
NVRAM  
(Nonvolatile RAM) A type of RAM that retains its contents even after the computer is  
powered off. This memory stores EISA configuration information. See also RAM and  
SRAM.  
O
operating system  
A set of programs that provides the interface between other software programs and the  
computer.  
P
parallel port  
The connector on the back of your computer that allows the transfer of data between the  
computer and a parallel device, such as a parallel printer.  
partition  
The process of dividing the storage space on a hard disk into separate areas so that the  
operating system treats them as separate disk drives.  
password  
A security feature that prevents an unauthorized user from operating your computer. See  
also EEPROM.  
PCI  
Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus  
supporting data transfers of up to 132MB per second.  
Pentium  
A type of microprocessor, with a built-in math coprocessor, cache memory, and memory  
and bus controllers, that processes and communicates 32 bits of data at a time. This  
microprocessor also contains power management capabilities.  
peripheral  
A device connected to and controlled by the computer, such as an external disk drive or a  
printer.  
pixel  
The smallest element that is visible on a video display. The resolution of a video display  
system is measured in pixels.  
PnP  
(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the  
computer recognize that the device is there. The user doesn't have to tell the computer.  
Glossary 7  
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POST  
Power-On-Self-Test.  
R
RAM  
(Random-Access Memory) A temporary storage area for data and programs. This type of  
memory must be periodically refreshed to maintain valid data, and is lost when the  
computer is powered off. See also NVRAM and SRAM.  
real-time clock  
The IC in your computer that maintains the time and date.  
ROM  
(Read-Only Memory) A type of memory device that usually is used to store system BIOS  
code. This code cannot be altered and is not lost when the computer is powered off. See  
also BIOS, EPROM, and flash EPROM.  
RS-232C port  
An industry standard serial port. See also serial port.  
S
SAF-TE  
(SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the  
drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus  
to indicate faults.  
save  
To store information on a floppy disk, hard disk, magnetic tape, or some other permanent  
storage device.  
SCSI  
(Small Computer System Interface) An industry standard interface that provides high-speed  
access to tape drives, hard disk drives, and other peripheral devices.  
SEL  
(System Event Log) A record of system management events. The information stored  
includes the name of the event, the date and time the event occurred and data pertinent to  
the event. Event data may include POST error codes that reflect hardware errors or software  
conflicts within the system.  
serial communication  
Information sent sequentially, one bit at a time.  
serial port  
The connector on the back of your computer that allows the transfer of data between the  
computer and a serial device, such as a mouse, a modem, or a serial printer.  
8 Glossary  
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Setup program  
The program that you use to change the configuration of some ISA desktop and notebook  
computers. This program also contains information about the hardware in the computer.  
software  
Programs with specific functions, such as word processing, data base management,  
communications, and operating system.  
SRAM  
(Static RAM) A temporary storage area for data and programs. This type of memory does  
not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM  
and RAM.  
SSU  
(System Setup Utility) The program that you use to change the configuration of your  
system. This program also contains information about the hardware in your system and is  
used to read the System Event Log.  
SVGA  
(Super VGA) A type of video display system that provides very high-resolution text and  
graphics on analog color monitors.  
system board  
The main circuit board in your computer. It contains most of the connectors and ports.  
T
tape drive  
A type of storage device using magnetic tape.  
TTL  
(Transistor-Transistor Logic) A type of integrated circuit used in computers. See also  
CMOS.  
V
VGA  
(Video Graphics Array) A type of video display system that provides high-resolution text  
and graphics on analog color monitors.  
Glossary 9  
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Equipment Log  
Use this equipment log form to record pertinent information about your system. You  
will need some of this information to run the System Setup Utility. Be sure to update  
the equipment log when you add options.  
Record the model and serial numbers of the system components, dates of component  
removal or replacement, and the name of the vendor from whom the component was  
purchased. Be sure to record the same information for any components added to the  
system, such as hard disk drives, add-in boards, or printers.  
Record the model and serial numbers of the unit and system baseboard. The model and  
serial numbers of the system unit are recorded on a label attached to the rear of the unit.  
The serial number of the system board is located along the left side of the board, near  
the PCI expansion slot covers.  
The location of serial numbers on add-in boards, hard disk drives, and external  
equipment, such as video displays or printers, varies from one manufacturer to another.  
Literature accompanying these products should illustrate or describe the location of  
model and serial numbers.  
Equipment Log 1  
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Serial Number  
(if available)  
Component  
Manufacturer Name & Model  
Date Installed  
Server  
System Board  
Processor 1  
Processor 2  
DIMM Slot 1  
DIMM Slot 2  
DIMM Slot 3  
DIMM Slot 4  
Modem  
Diskette Drive A  
Diskette Drive B  
Tape Drive 1  
Tape Drive 2  
CD-ROM Drive 1  
Hard Disk Drive 1  
Hard Disk Drive 2  
Hard Disk Drive 3  
Hard Disk Drive 4  
Hard Disk Drive 5  
Hard Disk Drive 6  
Hard Disk Drive 7  
Optional RAID Controller  
Network Controller 1  
Network Controller 2  
Monitor  
Keyboard  
Mouse  
External Peripheral 1  
External Peripheral 2  
2 Equipment Log  
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Index  
A
I
Add-in boards  
ISA, B-2  
PCI, B-2  
Integrated Peripheral Configuration menu,  
configuring in Setup, 3-11  
Intrusion detection, 1-13, 1-14  
ISA feature summary, 1-10  
Administrative password, 1-14  
Advanced Menu, configuring in Setup, 3-9  
J
B
Battery  
Jumpers  
BMC forced boot, 3-27  
boot block write protect, 3-27  
boot option, 3-27  
chassis intrusion detection, 3-27  
CMOS clear, 3-27  
password, 3-27  
installing, 7  
BIOS  
recovering, 3-29  
BMC, 1-13  
Boot block write protect default jumper, 3-29  
Boot menu, configuring, Setup, 3-17  
recovery boot, 3-27  
C
L
Caution  
LAN status, 2-13  
Lithium backup battery  
installing, 7  
leave boot block protect jumper at default,  
3-29, 3-31  
CFG files, B-2  
Chassis intrusion detection default jumper, 3-  
31  
M
Memory  
addresses, 1-9  
Monitoring system status, 1-13  
Configuring system board jumpers  
boot block protect, 3-29  
chassis intrusion detection, 3-31  
summary description, 3-27  
Controller  
N
Network  
controller, 1-11  
network, 1-11  
system board management (BMC), 1-13  
O
Overview, 1-2  
OVL files, B-2  
E
Emergency Management Port  
FRU viewer, C-18  
P
main console window, C-7  
phonebook, C-12  
requirements, C-5  
SDR viewer, C-17  
SEL viewer, C-13  
Password  
administrative, 1-14  
user, 1-14  
PCI Device, Slot 1 - Slot 7 menu, configuring  
in Setup, 3-10  
PCI feature summary, 1-10  
Power supply  
monitoring power state, 1-13  
Problems  
bootable CD-ROM not detected, 5-14  
CD-ROM drive activity light, 5-12  
F2 key prompt does not appear, 5-12  
network, 5-15  
server control operations, C-9  
Emergency Management Port Console, C-2  
EMP. See Emergency Management Port  
Console  
Exit menu, configuring, Setup, 3-19  
H
Hard Drive menu  
configuring, Setup, 3-18  
PCI installation tips, 5-16  
Index-1  
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R
T
Real-time clock  
Termination board  
removing, 10, 12  
running SCU to configure settings, 7  
Removing termination board, 10, 12  
U
S
User password, 1-14  
SCI files, B-2  
Utilities  
SCU  
Emergency Management Port Console, C-2  
software locking feature, 1-14  
Security, 1-14  
alarm switches, 1-14  
software lock, SCU, 1-14  
Security menu  
W
Write protect boot block, jumper, 3-29  
configuring, Setup, 3-12  
Server management  
BMC, 1-13  
features, 1-13  
intrusion detection, 1-14  
Server Management Information menu,  
configuring in Setup, 3-16  
Server menu, configuring in Setup, 3-14  
Setup  
Advanced menu, 3-9  
Boot menu, 3-17  
Exit menu, 3-19  
Hard Drive menu, 3-18  
Integrated Peripheral Configuration menu,  
3-11  
PCI Device, Slot 1 - Slot 7 menu, 3-10  
Security menu contents, 3-12  
Server Management Information menu  
contents, 3-16  
Server menu contents, 3-14  
Switches  
alarm, 1-14  
System board  
boot block protect, jumper, 3-29  
chassis intrusion detection, jumper, 3-31  
configuration jumpers, 3-27  
System Chassis, 1-5  
System setup utility  
CFG files, B-2  
customizing, B-5  
defining an ISA card, B-8  
exiting, B-15  
launching a task, B-6  
OVL files, B-2  
removing an ISA card, B-9  
running, B-4  
SCI files, B-2  
when to run, B-2  
Index-2  
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xx  
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