Multi Tech Systems Network Router RF802EW User Manual
Model RF802EW  
Wireless Router/Access Point  
User Guide  
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Contents  
Chapter 1 - Introduction  
Introduction ................................................................................................................................................ 7  
Front Panel................................................................................................................................................. 8  
Front Panel Description ....................................................................................................................... 8  
Back Panel ................................................................................................................................................. 8  
Back Panel Description........................................................................................................................ 8  
Typical Applications .................................................................................................................................... 9  
Connecting a Remote Site via Cable Modem ...................................................................................... 9  
Connecting a Local Site to the Internet ................................................................................................ 9  
Specifications ........................................................................................................................................... 10  
Chapter 2 - Hardware Installation  
Hardware Installation................................................................................................................................ 12  
Safety................................................................................................................................................. 12  
Unpacking the RF802EW .................................................................................................................. 12  
Cabling............................................................................................................................................... 13  
Chapter 3 - Software Installation and Configuration  
Software Installation and Configuration .................................................................................................... 15  
Software Installation .......................................................................................................................... 15  
Using RouteFinder Setup Wizard ............................................................................................................. 16  
Testing your Connection .................................................................................................................... 24  
Chapter 4 - Telnet ..................................................................................................................................... 25  
Using Telnet to Configure your RouteFinder ............................................................................................ 26  
Chapter 5 - RouteFinder Manager  
RouteFinder Manager .............................................................................................................................. 33  
General Settings ...................................................................................................................................... 34  
WAN Ethernet Segment..................................................................................................................... 35  
Async Port ......................................................................................................................................... 35  
Remote Access-Remote Access Settings.......................................................................................... 40  
Enable IP Mapping - Virtual Server.................................................................................................... 41  
Port Settings............................................................................................................................................. 42  
Edit Login Script for Remote Access ................................................................................................. 43  
Writing a login script for IP Routing.................................................................................................... 43  
Modem String Settings ...................................................................................................................... 45  
LAN DHCP Server ................................................................................................................................... 46  
Routing Settings ....................................................................................................................................... 48  
Routing Table ..................................................................................................................................... 49  
Filter Settings ........................................................................................................................................... 50  
Wireless Settings ..................................................................................................................................... 53  
Refresh Device List .................................................................................................................................. 54  
Device Name and Password .................................................................................................................... 54  
Save Settings to File ................................................................................................................................ 55  
Load Settings ........................................................................................................................................... 55  
Upgrade Firmware ................................................................................................................................... 56  
General Diagnostic................................................................................................................................... 57  
Chapter 6 - RouteFinder Monitor  
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RouteFinder Monitor................................................................................................................................. 59  
Running RouteFinder Monitor ............................................................................................................ 59  
Refresh Device List .................................................................................................................................. 59  
Test Connection ....................................................................................................................................... 59  
Terminate Connection .............................................................................................................................. 60  
Save to File .............................................................................................................................................. 60  
Save Now .......................................................................................................................................... 61  
Autosave ............................................................................................................................................ 61  
IP Address/Name ..................................................................................................................................... 61  
Event Messages....................................................................................................................................... 62  
TCP/IP Tab ............................................................................................................................................... 62  
Time Tab................................................................................................................................................... 63  
Status Tab ................................................................................................................................................ 64  
Statistics Tab ............................................................................................................................................ 65  
Chapter 7 - LAN Client Settings ............................................................................................................... 66  
LAN Client Settings .................................................................................................................................. 67  
Setting up Remote Access Clients ........................................................................................................... 67  
Accessing a Windows NT Server ...................................................................................................... 67  
Accessing a Novell Server ................................................................................................................. 74  
Accessing a Windows NT Server and a Novell NetWare Server ....................................................... 80  
Accessing a Unix Server.................................................................................................................... 88  
Make New Connection (Windows 2000 only) .................................................................................... 92  
Chapter 8 LAN-to-LAN Settings  
LAN-to-LAN Settings ................................................................................................................................ 94  
Setting up LAN-to-LAN Routing ......................................................................................................... 94  
Using the Find Computer command ......................................................................................................  
94  
Using LMHosts .................................................................................................................................. 95  
Chapter 9 - Troubleshooting  
Troubleshooting........................................................................................................................................ 97  
Common Problems ............................................................................................................................ 97  
Chapter 10 - Service, Warranty  
and Technical Support  
Introduction ............................................................................................................................................ 101  
Limited Warranty .............................................................................................................................. 101  
Addendum for North American Products ......................................................................................... 101  
Addendum for International Products .............................................................................................. 102  
Out of Warranty Repair Costs .......................................................................................................... 102  
Software User License Agreement......................................................................................................... 103  
Technical Support................................................................................................................................... 105  
Contacting Technical Support .......................................................................................................... 105  
Recording RouteFinder Information ................................................................................................. 105  
Online Warranty Registration ........................................................................................................... 105  
About the Internet................................................................................................................................... 106  
Ordering Accessories ............................................................................................................................. 106  
Appendixes  
Appendix A - Regulatory Compliance Information .................................................................................. 108  
Class B Statement  
FCC Part 15 ..................................................................................................................................... 108  
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Appendix B - Tools for your RF802EW................................................................................................... 109  
RouteFinder Monitor ........................................................................................................................ 109  
PING ................................................................................................................................................ 109  
WINIPCFG and IPCONFIG ............................................................................................................. 109  
TRACERT .........................................................................................................................................110  
Appendix C - Cabling Diagrams .............................................................................................................. 111  
Glossary ..................................................................................................................................................112  
Index .................................................................................................................................................. 117  
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Chapter 1 - Introduction  
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Chapter 1 - Introduction  
Introduction  
Congratulations on the purchase of the Multi-Tech System’s RouteFinder model RF802EW, one  
of the finest broadband routers available today.  
The RouteFinder RF802EW provides wireless users with seamless access to their existing wired  
LAN, enabling them to share broadband access to the Internet as well as other resources. Using  
the IEEE 802.11b wireless standard, the RouteFinder provides increased speed--up to 11 Mbps--  
and mobility between the desktop,conference room, or campus. It supports a DSL or cable  
modem connection to the Internet to provide shared Internet access for up to 253 users. The RF  
802EW includes one asychronous port for backup Internet access or dial-in remote access.  
Wireless Networking. The RouteFinder’s integrated IEEE 802.11b-compliant access point  
provides mobility, enabling access to shared resources without requiring a physical connection.  
The RouteFinder also communicates with other access points on the network to provide roaming  
from one cell to another.  
Connects up to 253 internal IP addresses to the Internet with broadband speed. The  
RouteFinder can be configured as a DHCP server to handle requests for Internet services and  
route to and from the ISP. Up to 253 internal IP addresses are connected to the Internet with  
only one IP account. The WAN Ethernet port has a bandwidth of 10 Mbps which is 179 times  
faster than a 56k modem and can support DSL or cable speeds of up to 5 Mbps.  
Network Security. The RouteFinder uses 64-bit WEP encryption for wireless LAN security.  
WEP prevents intruder access to the network and prevents the capture of wireless LAN traffic by  
eavesdropping. The RouteFinder uses the NAT protocol to provide security from hackers  
attempting to access the office LAN without the extra cost of a firewall. It implements firewall and  
gateway security for LAN-based resources. Additionally, the RouteFinder supports Internet  
access restriction by IP address, client protocols or a list of forbidden sites.  
Dial Backup or Dial-in RAS Port. The RouteFinder also provides an additional asynchronous  
port that, when connected to a dial-up modem or ISDN terminal adapter, serves as a backup  
resource for Internet access if your cable or DSL service goes down. It can also serve as dial-in  
remote access for your telecommuters or mobile users.  
Virtual Server Support. In addition to providing shared Internet access, the RouteFinder can  
support Web, FTP or other Internet servers. Once configured, the RouteFinder accepts only  
unsolicited IP packets addressed to the Web or FTP server.  
LAN Segmentation. For added LAN security, the RouteFinder can be used to segment the LAN  
by connecting the corporate servers to one RouteFinder Ethernet port and the Internet Servers to  
the other Ethernet port. This configuration puts the corporate servers behind a firewall and the  
Internet servers outside the firewall. To continue to provide Internet access, connect a modem,  
or ISDN terminal adapter to the RouteFinder’s asynchronous port.  
The RouteFinder RF802EW  
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Chapter 1 - Introduction  
Front Panel  
RF802EW Front Panel  
Front Panel Description  
Link  
Lights when the LAN client is correctly connected to the 10/100 LAN.  
ACT  
Blinks when transmitting or receiving packets.  
LAN  
Lights when a successful connection to the 10/100 LAN is established.  
Lights when a wireless connection is established.  
WLS  
Serial  
WAN  
Status  
Power  
Lights when the Serial async port is properly connected to a remote site.  
Lights when a successful connection to the 10Base-T WAN is established.  
Blinks when updating flash ROM or rebooting.  
Lights when power is being supplied to the router.  
Back Panel  
RF802EW Back Panel  
Back Panel Description  
Power 5VDC  
The 5V DC power socket is used to connect the device to the AC power  
adapter.  
10 BT WAN  
SERIAL  
10/100M  
Reset  
The WAN port is used to connect the router to a DSL or Cable modem.  
The Serial async port connects the router to a standard modem (optional).  
Connects the Router to a 10/100 Base-T Ethernet LAN.  
Press and hold for three seconds to reset the router to factory defaults.  
Uplink/Normal  
Slide the switch to the Uplink position to use the LAN port to expand your  
network by connecting a network cable to another router, switch, or hub. To  
connect the port to a LAN client workstation, slide the switch to the Normal  
position.  
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Chapter 1 - Introduction  
Typical Applications  
The following examples provide information about typical applications using the RF802EW. They  
describe using the RF802EW to connect a remote site via a cable modem, using the RF802EW  
to segment a local area network, and using the RF802EW to connect a LAN to the Internet using  
one shared IP address.  
Connecting a Remote Site via Cable Modem  
In the following example the RF802EW is used to connect a LAN to the Internet via DSL or a  
cable modem.  
Kernal:  
NAT (outgoing TCP/IP connection sharing a single Internet IP address or  
using multiple IP mapping)  
• Virtual Server (allowing incoming specific TCP/IP service request redirect  
to an internal server)  
• Static Routing (Routing table setting to Internal Local Gateways)  
• Firewall  
External:  
Internal:  
Fixed External Port IP or DHCP client (Dynamic IP assigned)  
Device Fixed IP  
DHCP Server  
Connect Remote Site via Cable Modem  
Connecting a Local Site to the Internet  
In this application, the RF802EW is used to connect up to 253 Internal IP addresses to the  
Internet using a single shared external IP address.  
Kernal:  
NAT (outgoing TCP/IP connection sharing single External Port IP or using  
multiple IP Mapping)  
• Virtual Server (allow incoming specific TCP/IP service request redirect to internal  
server)  
• Firewall  
External: Fixed External Port IP and mask DNS IP, Gateway IP or DHCP client  
(Dynamic IP for the device, DNS and Gateway assigned.)  
Internal: Device Fixed IP  
DHCP Server  
Connect Local Site (I External IP address = 253 Internal IP addresses)  
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Chapter 1 - Introduction  
Specifications  
Hardware  
ARM RISC CPU  
32 bit, 40MHZ  
4MB DRAM and 512k Flash ROM  
UART Serial port controller  
LAN Port  
Interface: 1 10Base-T/100BaseTX RJ-45 Connection  
Standard: 802.3  
WAN Ports  
1 x 10Base-T  
1 x RS232 (V.24)  
DTE Speed: Up to 230K asynchronous  
Wireless  
Access Point  
IEEE 802.11b for wireless LAN  
Date Rates: 11, 5.5, 2, 1 Mbps data rate per channel  
RF Frequency: 2.4-.24835 Ghz  
Emission Type: Direct Sequence Spread Spectrum  
Operating Range: Up to 100 meters indoors and 300 meters outdoors  
Antenna: Dual Dipole with Diversity  
Antenna Gain: 2 dB MAX  
Protocols  
Security: PAP/CHAP, NAT Firewall, RADIUS, Callback, WEP  
Network: TCP/IP, IPX, DHCP, PPP, PPPoE  
Routing: Static, RIP 1, VPN, IPSec & PPTP Pass-Through  
Filtering: Protocol, port number, and IP address  
5V DC, 2000mA  
Power Output  
Dimensions  
7.1” x 4.9” h x 1.4” d  
(18.1 cm x 12.5 cm x 2.5 cm)  
Weight  
380g  
13 oz.  
Memory  
RAM: 4MB  
Flash ROM: 512k  
Operating  
Environment:  
Temperature Range: 32-120 degrees F (0-50 degrees C)  
Humidity: 25-85% non-condensing  
Approvals:  
Warranty  
FCC Part 15 Class B & ETS 300 328  
2-year warranty  
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Chapter 2 - Hardware Installation  
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Chapter 2 - Hardware Installation  
Hardware Installation  
Safety  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in a wet location unless the jack is specifically designed for wet  
locations.  
3. This product is to be used with UL and cUL listed computers.  
4. Never touch uninsulated telephone wires or terminals unless the telephone line has been  
disconnected at the network interface.  
5. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a  
remote risk of electrical shock from lightening.  
7. Do not use the telephone to report a gas leak in the vicinity of the leak.  
8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunications line Cord.  
Unpacking the RF802EW  
The RF802EW shipping box contains the following items:  
• System CD  
• Tucows CD  
• Power Supply  
• The RouteFinder RF802EW  
• The RF802EW RouteFinder Quick Start Guide  
If any of the items is missing or damaged, please contact Multi-Tech Systems.  
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Chapter 2 - Hardware Installation  
Cabling  
Cabling your RouteFinder requires making the appropriate connections to PCs, Cable, or DSL  
modem, analog modem or ISDN TA (optional), AC power and the router. Because this device  
also acts as a DHCP server, after your device is properly cabled, you will need to follow the  
configuration instructions provided in the Software Installation and Configuration chapter.  
5VDC  
Uplink/Normal  
Reset  
WAN  
LAN  
Optional  
Uplink  
Hub  
Power Connection  
To Cable Modem  
or DSL Modem  
Serial Cable  
To optional  
Modem or  
ISDN TA  
Cabling the RouteFinder RF802EW  
1. Before beginning, turn the power off on all network devices (PCs, Cable, DSL modems,  
analog modems, ISDN TAs and the router).  
2. Connect the Ethernet port of each PC or network device to the LAN port.  
3. If you are using an analog modem, connect it to the Serial Async port.  
4. If you are using the Uplink option to connect to another network segment, slide the Uplink/  
Normal switch into the Uplink position. Connect the LAN cable to LAN port #1. Plug the  
other end of the LAN cable into another hub, router, or switch.  
Note: If you are not using the Uplink feature, place the switch in the Normal position.  
5. Connect a network cable from the cable or DSL modem to the 10 BT WAN port.  
6. Connect the provided power supply cable to the 5V DC power port on the back of the router.  
Plug the power supply into an AC power outlet as shown above.  
7. Power on your DSL or Cable modem.  
8. If you are using an analog modem or ISDN TA, power on the device.  
9. You are ready to configure software for your RouteFinder and network PCs.  
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Chapter 3 - Software Installation and Configuration  
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Chapter 3 - Software Installation and Configuration  
Software Installation and Configuration  
Before beginning the installation process, ensure that your system meets all hardware and  
software requirements:  
•
•
•
•
Intel 486 or higher processor.  
10/100 Base-T cable to connect the RF802EW to the network.  
One DSL or Cable Modem.  
A networked computer with Windows 95/98/2000, Windows NT 3.5 or higher and TCP/IP  
protocol installed (or, a non-Windows system with TCP/IP properly installed to enable Telnet  
configuration).  
•
•
Any PPP supported communication application for Dial-In operation.  
TCP/IP installed and configured on each workstation accessing the Internet.  
Software Installation  
The software installation process involves installing the RouteFinder Utilities, including  
RouteFinder Setup Wizard, RouteFinder Manager and RouteFinder Monitor. A description of  
each component follows:  
RouteFinder Setup Wizard  
The RouteFinder Setup Wizard provides a step-by-step process to assist you in entering all the  
basic settings needed to configure your RF802EW for general use. All settings that are entered  
in the Setup Wizard can be found in their respective menus in the RouteFinder Manager.  
RouteFinder Manager  
RouteFinder Manager is the main program used to configure all settings for your RF802EW.  
Complete information about options within the RouteFinder Manager can be found in the  
RouteFinder Manager chapter in this User Guide.  
RouteFinder Monitor  
RouteFinder Monitor is a multi-purpose utility designed to let you know the status of your  
RF802EW connection. The monitor offers the ability to point and click on an event to access  
troubleshooting procedures. Refer to the RouteFinder Monitor chapter in this User Guide for  
more information.  
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Chapter 3 - Software Installation and Configuration  
Using RouteFinder Setup Wizard  
Note: Before beginning this procedure, ensure that your RF802EW is properly connected to the  
network and that the power is turned on.  
After installing the software, you may return to the RouteFinder Setup Wizard at any time, by  
clicking Start | Programs | RouteFinder Manager | RouteFinder Wizard.  
Before running the Setup Wizard, it is strongly recommended that you exit all Windows  
programs.  
1. Insert the RF802EW System CD into your computer’s CD-ROM drive. The RF802EW  
System CD window appears.  
Note: If Autorun is disabled on your computer, use Windows Explorer to view the contents of  
the CD. Double-click the CD icon to display the RF802EW System CD main window.  
2. Click Install Software.  
3. Follow the on-screen instructions to install the software.  
4. When the software installation completes, the Setup Wizard dialog box displays.  
Click OK.  
5. The Setup Wizard: Device List dialog box displays. The Setup Wizard automatically checks  
your network for available network devices and displays them.  
Select the device you wish to configure from the Device Name list.  
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Chapter 3 - Software Installation and Configuration  
Record the values presented in the Device Information panel for later reference.  
Device IP Address ______________________  
Device MAC Address ____________________  
Device Firmware Version _________________  
Click Next.  
Note: If a message appears indicating the device is not found, or you do not see the device  
you are attempting to configure listed, click Refresh Device List.  
6. The Setup Wizard: Device IP Address dialog box displays.  
•
Enter your local internal network’s IP address for this device.  
The Setup Wizard will automatically detect the first three octets of your local IP address. You  
must enter the last octet only.  
•
•
If you wish, you can change the network name of your RouteFinder. If your ISP requires  
your device to have a name, you may use the name entered here.  
Click Next to continue. The device will search the network to ensure that the IP address is  
valid. This may take several seconds.  
Note: If your ISP provided you with an IP address, do not enter that address. Enter the IP  
address for this device on your local network. Refer to the Glossary for additional  
information on IP addressing.  
7. The Wireless Function dialog box displays.  
Select the function for the wireless port function by selecting Enable Wireless Access Point  
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Chapter 3 - Software Installation and Configuration  
function only, or Enable Wireless Access Point + Router function. If you are using NAT  
Enabled, you may also select Enable PPPoE.  
•
Select Enable Wireless Access Point function only to set AP’s IP manually or acquire  
an IP address from a DCHP server.  
•
Select IP Routing (NAT Disabled) to allow the RF802EW to function as a router  
between the IP segment of the server and another IP segment. This option is ideal for  
organizations needing to segment workgroups.  
•
Select Enable PPPoE to use the RF802EW with a time-base, rather than fixed-cost DSL  
modem connection. Enter the User Name and Password provided by your ISP. This  
option is most often used when connecting via DSL to the Internet.  
Note: Enable PPPoE is valid only when IP Routing (NAT Enabled) is selected.  
Click Next.accessing the Internet. This option is most often used when the RF802EW is  
connected to a DSL or cable modem, or when the IP segment of the server needs  
firewall protection.  
8. The Wireless Settings dialog box displays.  
In the ESSID box, enter the wireless ID. Wireless is the default ID. From the Channel list, select  
a channel. 6 is the default channel. All workstations must have the same ESSID Make sure that  
the channel is correct for your network.  
Click Next.  
9. The Select Function dialog box displays.  
Select IP Routing (NAT Disabled) to allow the RF802EW to function as a router between IP  
segments. This option is ideal for organizations needing to segment workgroups.  
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Select Enable PPPoE to use the RF802EW with a time-base, rather than fixed-cost DSL modem  
connection. Enter the User Name and Password provided by your ISP. This option is most often  
used when connecting via DSL to the Internet.  
Note: Enable PPPoE is valid only when IP Routing (NAT Enabled) is selected.  
Click Next.  
10. The External IP Assignment dialog box displays.  
Enter the WAN Ethernet IP address information provided by your ISP or other external network  
administrator.  
•
•
In the External IP Address box, enter the WAN Ethernet IP Address.  
In the External IP Netmask box, enter the Netmask of the WAN Ethernet IP Segment. For Class  
C networks, the Netmask is generally set to 255.255.255.0).  
•
In the External Gateway IP Address box, enter the IP address of the Gateway to the destination  
network.  
Note: If your ISP uses dynamic IP addressing (DHCP), leave the External IP address and the  
External Gateway IP address at the default values of 0.0.0.0. Set the External IP Netmask to the  
default value of 255.255.255.0.  
Click Next.  
11. The Asynchronous port function dialog box displays. Select 1) Remote Access, 2) IP  
Routing (NAT Enabled) or 3) IP Routing (NAT Disabled).  
•
Select Remote Access to allow remote users to dial-in to the network to access resources as if  
the remote user is connected to the network locally. See the Remote Access instructions for  
more information.  
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•
•
Select IP Routing (NAT Enabled) to allow all users in the two IP segments (LAN and WAN  
Ethernet) to share one IP address to the Internet. You may also select this option to use the  
serial async port for dial backup in the event the DSL or cable modem becomes unavailable.  
Select IP Routing (NAT Disabled) to connect other IP segments through the serial async port.  
See the IP Routing instructions continue on page 26.  
Note: The IP Routing (NAT Enabled) feature of the serial async port is valid only if the WAN port  
is configured as NAT Disabled.  
Click Next.  
Remote Access  
You must define the location of your remote user account database by selecting Use Local Client  
List or Use RADIUS Server.  
Note: The Local Client List allows you to add a maximum of 64 users.  
Use Local Client List  
Use Local Client List allows you to create an authentication database consisting of user names,  
passwords and dial-in options for each remote user. You must provide the following information for  
each client:  
User Name  
Enter the User Name to authenticate the remote dial-in user.  
Password  
Enter the Password to authenticate the remote dial-in user. Passwords are limited to 16 characters.  
Password Verification  
Re-enter the remote dial-in user’s password.  
Callback Type  
Select one of the following three callback options for each remote client:  
• No Callback: Select this option to allow the remote user to immediately connect to the network after  
being authenticated. This is the default setting.  
• Fixed Callback: This option allows you to specify a fixed callback telephone number for the user.  
After the PPP negotiation, the device will disconnect, then callback the telephone number you  
entered. This option is best used for clients requiring callback security while dialing-in from the same  
location each time.  
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Chapter 3 - Software Installation and Configuration  
• Variable Callback: Select Variable Callback for remote users that travel or dial-in from various  
locations and need callback security. This option allows clients to specify the callback telephone  
number each time they connect to the network.  
Click Add after entering information for each Local Client.  
Click Next and continue with Step 10 when all users have been added to the database.  
Use RADIUS Server  
Select this option if you would like your remote clients to be authenticated on a RADIUS server.  
You must enter the following RADIUS Server Settings:  
RADIUS Access Server IP Address  
Enter the IP address of the RADIUS Access Server.  
RADIUS Accounting Server IP Address  
Enter the IP address of the RADIUS Accounting Server.  
Secret  
Enter your Shared Secret.  
Secret Verification  
To confirm your Shared Secret, re-enter your Shared Secret.  
Note: In most cases, the RADIUS Access Server and the RADIUS Accounting Server are the  
same server, so the IP addresses will also be the same.  
Click Next.  
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IP Routing (NAT Enabled) and IP Routing (NAT Disabled)  
If you select IP Routing for the asynchronous port, the Setup Wizard: IP Routing dialog box  
displays.  
Enter the information required to dial-up and login to your ISP’s remote server:  
Telephone Number  
Enter the phone number used to dial your remote server (ISP).  
Note: If you must dial a number to get an outside line (for example, “9”, or “0”), enter the required  
number plus a “w”(wait) or a comma in the Telephone box (for example, 9w555-2323 or  
9,,5552323). Each comma provides a 3-4 second delay.  
User Name  
Enter the User Name for your remote server or ISP account.  
Password  
Enter the Password for your remote server or ISP account.  
Password Verification  
Re-enter the password for your remote account.  
Click Next.  
12. The Setup Wizard: DNS IP Address dialog box displays.  
Enter your ISP’s DNS Server IP address. If you are not sure of the IP address, contact your ISP.  
Refer to the Glossary in the User Guide for more information about the DNS Server.  
Click Next.  
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11. The Setup Wizard: Modem Settings dialog box displays.  
The final step in configuring your RF802EW for basic operations is to define your modem  
Manufacturer, Model and the DTE baudrate or speed of communication between the RF802EW’s  
serial async port and your modem or ISDN TA.  
Select your modem and baudrate as described on the following pages.  
Note: If you do not have a device attached to the serial async port, use the default modem  
values, and click Next.  
13. To select your modem, in the Asynchronous port settings box, click  
. The system loads  
modem information.  
14. The Modem Initial Command dialog box displays.  
Select your modem manufacturer, then select the model from the list provided. Click OK. If your  
modem is not listed and you have a driver disk, click Have Disk... to install your modem.  
Note: This setting configures the initial string of the asynchronous port on the RF802EW so that it  
will know how to communicate with your modem. If you are using an analog modem and your  
modem is not included in the selection list, in most cases, Standard Modem will work. If you are  
using an ISDN TA, refer to the ISDN TA’s User Guide for information on the initialization and hang  
up strings. Use RouteFinder Manager to enter modem strings.  
14. The Setup Wizard: Modem Setting dialog box re-displays.  
Use the Asynchronous port settings list to select the baudrate. Select the DTE speed (the  
speed of communication between the asynchronous port of the RF802EW and the modem). For  
DCE speed compression modems, this value can normally be set to about 4 times the speed of  
your modem. Keep in mind that if you set the baudrate too high, the dial-up connection may fail.  
Note: You may need to set a lower baudrate since the theoretical maximum connection speed  
may not be attainable due to variations in quality of phone line and ISP connections.  
Click Next to complete the basic configuration.  
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Chapter 3 - Software Installation and Configuration  
15. The Check List dialog box displays summarizing your configuration selections. Ensure that all  
values have been correctly entered. If you find an incorrect setting, click Back to return to the  
screen containing the error and correct it. When complete, click Next to return to the Check List  
dialog box.  
Click Finish to complete the configuration.  
16. The Note dialog box displays indicating that you have completed the Setup Wizard.  
Read the “IMPORTANT!” information contained in the dialog box. Choose Run Monitor  
(recommended), Run Manager or Exit.  
Testing your Connection  
When you select Run Monitor, the RouteFinder Monitor program loads.  
1. To test your current settings, select Test Connection. Select Connect Port 1 to test the WAN  
port. Select Connect Port 2 to test the serial async port. The monitor activity will appear in the  
display window. Refer to the RouteFinder Monitor chapter in this User Guide for additional  
information about the monitoring capabilities of the RF802EW.  
2. After successfully using the Test Connection option in Run Monitor, refer to the LAN Client  
Settings chapter of this User Guide to continue with your installation by configuring your LAN  
workstations.  
Note: If a problem occurs while testing your connection, or you need to configure more advanced  
options for your RouteFinder, use RouteFinder Manager by selecting Programs | RouteFinder  
Manager | RouteFinder Manager.  
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Chapter 4 - Telnet  
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Chapter 4 - Telnet  
Using Telnet to Configure your RouteFinder  
Telnet is a telecommunications software utility which allows you to access a remote device. The  
RouteFinder RF802EW has a built-in Telnet Server that enables a Telnet client to remotely configure  
the device using a menu system.  
Important: Non-Windows operating system users must use the Telnet menu system to define the  
function of the WAN and async ports, to define how IP addresses are administered, to configure IP  
addresses on your local and remote systems and to set up any necessary virtual server, routing table  
and packet filtering options.  
Note: To successfully configure your router using Telnet, TCP/IP must be correctly configured on  
your computer. The router and computer must also be located on the same subnet.  
1. Start your telnet session and connect to the RouteFinder RF802EW using the router’s default IP  
address of 192.168.2.1 and vt100 terminal emulation.  
If you are using a graphical interface such as the one shown above, click Connect.  
2. When prompted to input the Router Password, press Enter.  
3. The RF802EW Telnet Server Menu displays.  
To use the menu, type the letter corresponding to the parameter you’d like to change.  
Depending on the parameter you are changing, you are presented with an open field into which  
you may type new information, or you are presented with a list of options from which you may  
select a value. Each menu item is described in the following pages.  
Note: After entering parameters for all settings that you want to change, continue to type “q“ to  
return to the previous menu until you reach the main Telnet Server menu. Select Save and  
Restart Server to save your new configuration.  
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Chapter 4 - Telnet  
Router IP Address  
Enter the IP address assigned to the RF802EW on your local network. The new address will take  
effect after you have selected Save and Restart Server.  
Router Subnet Mask  
Enter the subnet mask for your local network.  
Router Name  
Enter a network name for the RF802EW. If your ISP requires your device to have a name, you may  
use the value entered in this field.  
Router Password  
The default is no password. If you choose to use a password, ensure that you write the password  
down and keep it in a safe place. If you forget the password, contact the Multi-Tech Technical  
Support for assistance. Refer to Chapter 10 in this User Guide for contact information.  
WAN Ethernet MAC addr.  
Displays the current MAC address of your router. Edit this only if required by your remote system or  
ISP.  
WAN Ethernet Settings  
Define the function of the WAN port by selecting Internet Access (IP Routing-NAT Enabled) or LAN-  
to-LAN access (IP Routing-NAT Disabled). Refer to the WAN Ethernet Segment section of the  
RouteFinder Manager chapter for more information.  
Internet Access  
If you use the WAN port for Internet Access, you must configure the following options:  
Enter the IP port information provided by your ISP or other external network administrator.  
Note: If your ISP uses dynamic IP addressing, leave the External Port IP address and External  
Gateway IP address at the default values of 0.0.0.0. Set the External IP Netmask to the default  
value of 255.255.255.0.  
LAN -to- LAN Access  
To use the WAN port to connect to another LAN, you must configure the following:  
Enter the IP and Netmask address of the network to which you are connecting.  
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Chapter 4 - Telnet  
Async Port Settings  
The async port may be used for IP Routing or Remote access. For more information, see the Async  
Port section of the RouteFinder Manager chapter.  
IP Routing  
If you will use the async port for IP Routing, enter the following information as described:  
Telephone number  
Enter the phone number the async device must dial to connect to the remote system.  
User Name  
Enter the User Name that will be used for authentication on the remote system.  
Password  
Enter the Password associated with the User Name for the remote system.  
Idle Timeout  
Enter the amount of idle time allowed to pass before the connection times out. The default value is 5  
minutes.  
Serial Baudrate  
Use the list to select the appropriate baudrate of the modem attached to your async port. You may  
need to select a lower speed to ensure a quality connection.  
Modem Pre-Initial string  
Consult your modem or ISDN TA User Guide for this information. The default value will work for most  
analog modems.  
Modem Initial string  
Consult your modem or ISDN TA User Guide for this information.  
Modem dialup string  
Consult your modem or ISDN TA User Guide for this information.  
Modem hangup string  
Consult your modem or ISDN TA User Guide for this information.  
Login script  
Select Enable or Disable.  
Edit login script  
Refer to the RouteFinder Manager chapter of this User Guide for information on editing scripts.  
External IP address  
Enter the IP addresss of the remote device to which you are connecting.  
NAT Function  
Select Enable or Disable. Refer to the Glossary in this User Guide for additional information on NAT.  
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Chapter 4 - Telnet  
Assign Remote IP  
Select Enable or Disable. If you select Enable, you will be prompted to enter an address to be  
assigned to the remote system.  
Remote Access  
To configure the async port for Remote Access, enter values for each of the following:  
Remote Access Port Settings  
IP Assigned Method  
Select the method the client will use to have their IP address assigned.  
Protocols  
Default value is Both IP and IPX enabled. You may select to use only one protocol, however if you  
are connecting to a Netware server, you must have IPX enabled.  
IPX/SPX Frame Type  
The default value is Autodetect. If you have problems with your network connection, you may select  
Ethernet_II, Ethernet_802.3, Ethernet 802.2 or Ethernet_snap.  
Authentication Method  
Select either None, PAP or CHAP. Refer to the RouteFinder Manager chapter of this User Guide for  
additional information.  
Edit User Database  
To add users to the database, select the next available letter. Enter the User Name, Password and  
Callback type for each user that you add to the database. You may enter up to 64 remote clients.  
Idle Timeout  
The default value is 5 minutes.  
Serial Baudrate  
Select one of the available options. You may need to use a slower speed to ensure a quality  
connection.  
Modem Pre-initial string  
Refer to your modem or ISDN TA User Guide for information. The default value will work for most  
analog modems.  
Modem Initial string  
Refer to your modem or ISDN TA User Guide for information.  
Modem Dialup string  
Refer to your modem or ISDN TA User Guide for information.  
Modem Hangup string  
Refer to your modem or ISDN TA User Guide for information.  
Edit login script  
Select this option to edit the login script executed when the client connects to the network. Refer to  
the RouteFinder Manager chapter of this User Guide for additional information about creating and  
editing scripts.  
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Chapter 4 - Telnet  
RADIUS Server  
Select Enable to configure remote users to authenticate on a RADIUS Server.  
RADIUS Access Server IP  
Enter the IP address of the RADIUS Access server.  
RADIUS Accounting Server IP  
Enter the IP address of the RADIUS Accounting server. In most configurations, the Access and  
Accounting server are located on the same machine, so the IP address is the same for both.  
RADIUS Secret  
Enter the secret code or password for the RADIUS Server.  
Router DNS IP Address  
Enter the IP address of your Internet Service Provider’s DNS server.  
DHCP Server  
You may select Disable or Enable. If you would like the RF802EW DHCP server function to provide  
IP information to workstations as they connect to the network, select Enable. When you enable  
DHCP, you will be prompted to provide the beginning and ending IP addresses in the range of  
addresses administered by your RouteFinder. Refer to the LAN DHCP section of the RouteFinder  
Manager chapter of this User Guide for additional information.  
Virtual Server  
Select Disable or Enable. If you select Enable, you may enter the external and internal IP  
Addresses necessary to allow remote clients to access specific devices on your network via the  
Internet. Refer to the General Settings section of the RouteManager chapter in this User Guide for  
more information about Enabling IP Mapping.  
Routing Table  
The Routing Table option lets you create a routing table so your RouteFinder will route IP packets to  
the proper network. For more information, refer to the Routing Table section of the RouteFinder  
Manager chapter of this User Guide.  
Client Filter Settings  
The Filter Settings option allows you to define which packets are allowed to either pass through, or  
be blocked from passing through the RF802EW ports. You may filter packets for network services  
including Mail, WWW, FTP, Telnet and News. See the Filter Settings section of the RouteFinder  
Manager chapter for more information about filtering options.  
Load Default Settings  
Use this option to return the router to the factory default settings.  
Save and Restart Server  
This option saves your RouteFinder configuration into Flash memory and restarts the device to  
enable the settings to take effect. The system will pause while settings are being saved.  
Note: After completing your configuration, you must select Save and Restart Server or your settings  
will be lost when power is turned off for the device.  
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Chapter 4 - Telnet  
Diagnostic  
The Diagnostic option performs basic testing of the RouteFinder, displays information about your  
firmware and offers options for assigning the LAN and WAN MAC addresses as may be required by  
your ISP.  
Type any key to return to the main menu.  
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Chapter 5 - RouteFinder Manager  
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Chapter 5 - RouteFinder Manager  
RouteFinder Manager  
RouteFinder manager is the main program used to configure all the settings of your RF802EW.  
1. To run RouteFinder Manager, double-click the RouteFinder Manager icon on your desktop, or  
click Start | Programs | RouteFinder Manager | RouteFinder Manager.  
2. The Manager dialog box displays.  
3. The RF802EW automatically searches your network for devices available for configuration and  
displays them in the Available Devices list box.  
Note: Before using any of the Manager options, you must select the device you are attempting to  
configure from the Available Devices list. If you need to update the list, click Refresh Device  
List. You must exit RouteFinder Manager before using the device.  
After you have selected a device from the Available Devices list, the Status box provides  
information about the name, IP address, MAC address and Firmware version of your  
RouteFinder.  
The buttons in the left column offer the ability to change the device’s name and password, save  
and load settings, upgrade the firmware or run general diagnostics on the device. The buttons in  
the right column provide access to advanced configuration options for General Settings, Port  
Settings, LAN DHCP Server Options, Router Settings, and Filter Settings. Additional information  
about all of these options is included in this chapter.  
Note: If the IP address of the device you are attempting to configure is not within the same  
subnet, the Please Set the Device IP dialog box displays, requesting you to input an IP address  
in the same subnet.  
Should an error message appear, refer to the Troubleshooting chapter of this User Guide.  
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Chapter 5 - RouteFinder Manager  
General Settings  
After selecting your device from the Available Devices list, click General Settings to view or change  
all of the major network settings for the RF802EW including LAN and WAN Ethernet segment  
settings, DNS information, IP Routing, and Remote Access settings. Most of the settings here were  
entered in Setup Wizard. However, some important settings can be entered only in RouteFinder  
Manager.  
If Enable Access Point function only is selected, the user can set the Access Point’s IP as manual  
settings or acquire an IP address from a DHCP server. Enable Access Point + Rounter function is  
the default option.  
Click Click here to Setup Router Settings to select Router settings for your RouteFinder.  
The General Settings dialog box contains settings for IP information for LAN Ethernet Segment and  
WAN Ethernet Segment, DNS number, IP Routing settings, and Remote Access settings.  
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Chapter 5 - RouteFinder Manager  
LAN Ethernet Segment  
Server IP address  
This IP address is the internal LAN IP address of the RF802EW. The address entered into the  
Setup Wizard is displayed here (for example, 192.168.2.1).  
Server IP Netmask  
The RF802EW subnet mask generally can be left at the default value of 255.255.255.0.  
WAN Ethernet Segment  
Select NAT (Network Address Translation) to provide firewall protection and enable all local  
LAN users to share one IP address to access the Internet. If the NAT box is not selected, the  
WAN Ethernet is configured as a router to route network traffic between the LAN Ethernet  
segment and the WAN Ethernet segment. The External Port IP Addresses are provided by your  
ISP or remote system administrator.  
PPPoE  
If your ISP uses Point-to-Point Protocol over Ethernet for authentication purposes, select the  
PPPoE box and enter your ISP account User Name and Password.  
External Port IP Address  
Enter the IP address provided by your ISP or remote system administrator.  
External Port IP Netmask  
Enter the subnet mask of the port as provided by your ISP or remote system administrator.  
Gateway IP Address  
Enter your ISP or remote network’s Gateway IP address.  
Note: If your ISP uses a DHCP server to automatically assign a login IP address, subnet mask,  
gateway IP address or DNS IP address, enter 0.0.0.0 as your External Port IP Address and the  
Gateway IP Address.  
Async Port  
The Async Port can be configured to provide either IP Routing or Remote Access. IP Routing is  
used to connect your network to another router through the Serial async port. Remote Access allows  
remote users to dial-in to the device to access and share network resources as if they were logged  
on to the network locally.  
1. To configure the RF802EW for IP Routing, select IP Routing in the Async Port section of the  
General Settings dialog box.  
2. Click PPP Settings.  
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Chapter 5 - RouteFinder Manager  
3. The IP Routing Settings dialog box displays.  
IP Routing (NAT Enabled)  
If NAT is enabled, all local users will be firewall protected and will share one IP address through  
the Async port. Enter values in the fields as described:  
Tel Number  
Enter the phone number required to access your ISP.  
User Name  
Enter the account user name to be authenticated by your ISP.  
Password  
Enter the user account password to be authenticated by your ISP.  
Password Verification  
Re-enter the user account password for verification.  
External (Port) IP  
Enter the fixed IP address provided by the remote site System Administrator. If this address is  
automatically assigned by the remote site DHCP server, enter 0.0.0.0  
Assign Remote Site an IP Address  
Check the box if you will specify the IP Address of the remote site.  
Remote IP address  
Enter the IP address the remote site will use.  
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Chapter 5 - RouteFinder Manager  
Allow Remote Dial-In  
This option allows a remote site to dial-in to this network.  
1. From the IP Routing Settings dialog box, select Allow Remote Dial-In.  
2. Click Remote Authentication Settings.  
3. The Remote Connection Authentication dialog box displays.  
4. You must select one of three methods to define the authentication protocol to be used when a  
remote site is dialing in to your site. You may select:  
• None - No authentication needed.  
• PAP - User Name and unencrypted Password are transmitted over the network.  
• CHAP - DHCP sends a key which is used to encrypt the user name and password. Encryption  
provides added protection from potential interception of authentication information.  
Note: If you select PAP or CHAP, you must indicate where the authentication process should  
occur, by selecting Use Local Settings, Use Local Client List, or Use RADIUS  
Authentication. Refer to Remote Connection Authentication Settings following this section.  
5. Click OK when complete.  
Callback Settings  
From a remote site, you can trigger your RF802EW to establish a connection with your ISP.  
1. Click Callback Settings and select one of three call back options:  
a. No Callback  
b. Trigger (ISP) Server Connection - The RouteFinder will establish a connection with the ISP  
server after a remote user dials into the asynchronous port. The device can be triggered  
to automatically establish a connection with the ISP in one of two ways:  
•The ISP server is dialed after the RF802EW receives a PPP (modem) connection from a  
remote user.  
•The RF802EW makes the connection to the ISP server after receiving a regular  
telephone call. The remote user calls the RF802EW async port to trigger the connection  
to the ISP server.  
c. Remote Callback - After dialing, the RF802EW hangs up and waits for the remote site to  
callback. You must enter the callback telephone number (the telephone number the  
device should call) in the Tel Number box.  
2. Click OK to complete.  
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Chapter 5 - RouteFinder Manager  
Remote Connection Authentication Settings  
When you select Allow Remote Dial-in, you must determine the method that remote users must use  
to be authenticated on your system. If you choose the PAP or CHAP authentication protocol, you  
must select Use Local Settings, Use Local Client List or Use RADIUS Server authentication.  
Use Local Setting  
You may create a Remote User Name and Remote Password to log in to the system. All users  
must type the same user name and password that you specify.  
Use Local Client List  
The Local Client list is a list of all User Names and Passwords that can access your network from  
a remote site. When a remote user dials in to the RF802EW, the user’s access profile  
information (user name, password, callback status, etc.) is validated by checking the user  
information in this list. The RF802EW can include up to 64 users in the Local Client list. Click  
Local Client List to add your remote users.  
Important: The RF802EW is set up with a default user of guest which requires no password. For  
security reasons, either delete the user ID guest or provide it with a password.  
Client Information  
For each new remote user added to the system, enter the following information:  
User Name  
Specify a user name with a maximum of 16 characters.  
Password  
Specify the password corresponding to the user name. Passwords are limited to 16 characters.  
Password Verification  
Verify the password by re-entering the user password in the box provided.  
Callback Type  
The callback feature provides an added level of security to your dial in system. A remote client  
dials in to the network and then disconnects. The RF802EW then calls the client back. The  
feature can be implemented using no callback, fixed callback, or variable callback.  
No Callback  
The RouteFinder does not perform a callback function. This is the default setting.  
Fixed Callback  
The RouteFinder will connect to the client by dialing the number specified in the Your  
TelNumber box.  
Variable Callback  
This option allows the remote client to specify the phone number the RouteFinder should callback  
each time a dial up connection is established.  
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Chapter 5 - RouteFinder Manager  
Assign a specific IP address for this user  
Select this option if you would like to have a specific IP address assigned to this user. Enter the  
IP address. This IP address will be used each time the client logs in and will override the Assign  
Remote Site an IP Address option as shown in the IP Router Setting dialog box. Click Add to  
add this client to the Local Client List.  
Use Radius Authentication  
Choosing RADIUS Authentication allows you to use the user information (such as user name,  
password, IP address) stored on a separate RADIUS server on the network.  
Note: A RADIUS Server (Remote Authentication Dial-In Service) is an accounting and  
authentication system used by many large companies and Internet Service Providers (ISPs).  
After a client dials in to the network and enters their username and password, the information is  
passed to a RADIUS server. The RADIUS server checks that the information is correct, and then  
allows access to the system.  
1. From the Remote Access Settings dialog box, click Use RADIUS Authentication, then click  
RADIUS Setup.  
2. The RADIUS Configuration dialog box displays.  
3. Use the List box to select the Main or Backup RADIUS Server from which the device will be  
authenticated.  
4. Enter the RADIUS Access Server IP Address and the RADIUS Accounting Server IP Address  
Note: In most cases, the RADIUS Accounting Server and the Access server are the same  
device. If this is true for your configuration, enter the same IP address in both boxes.  
Secret  
Enter your Shared Secret.  
Secret Confirmed  
Re-enter your Shared Secret.  
5. Click OK when complete.  
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Chapter 5 - RouteFinder Manager  
Remote Access Settings  
1. From the General Settings dialog box, select the Remote Access option and click Remote  
Access Settings.  
2. The Remote Access Settings dialog box displays.  
Enter the following:  
IP Assigned Method for Remote Clients  
A remote client must have an IP address to connect to the network. IP addresses may be  
assigned automatically from a designated IP address pool using DHCP, or the IP address may be  
manually assigned.  
Assign an IP Address Automatically  
The DHCP feature will issue the remote site user an IP address automatically if the DHCP  
function is enabled. If DHCP is disabled, the device will automatically search for a DHCP server  
and request an IP address for the remote client.  
Assign an IP address manually  
Enter an IP address for the remote client.  
Network Protocols  
You must select the network protocols you would like to enable for the dial-in service. The  
default enables both TCP/IP and IPS/SPX. If you do not need both protocols, you may disable  
one of them. If you are connecting to a Netware Server, IPX/SPX must be enabled.  
IPX/SPX Frame Type  
The RF802EW can automatically detect what kind of IPX/SPX frame type you are using. You  
may manually select a frame type by using the list box.  
Remote Client Authentication  
Remote authentication settings allow you to specify how you would like to authenticate remote  
users. You may select Use Local Client List or Use RADIUS Authentication (refer to Remote  
Connection Authentication Settings in this chapter for more information). Choosing RADIUS  
configuration allows you to use the user information (such as user name, password, and IP  
address) stored on a separate RADIUS server on the network.  
3. Click OK when complete.  
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Chapter 5 - RouteFinder Manager  
Enable IP Mapping - Virtual Server  
IP Mapping is available only when NAT is enabled. If NAT is enabled for a particular port, that port is  
firewall protected. The Enable IP Mapping function allows you to open a “hole” in your firewall to  
allow access to your LAN via the Internet. For example, you can use the IP mapping function to  
access an FTP server on your LAN via the Internet. IP Mapping is most suitable to fixed or static IP  
addressing.  
1. To enable IP Mapping, from the General Settings dialog box, select Enable IP Mapping, then  
click IP Mapping (Virtual Server).  
2. The Virtual Server Mapping dialog box displays.  
For each service you want to set up:  
1. Select either the WAN or Async (Serial) port from the Port No list.  
2. Enter the External IP address supplied by your ISP. If your ISP uses dynamic IP addressing,  
enter 0.0.0.0. Your device will use the dynamically assigned address when connecting to your  
ISP.  
3. Enter the TCP/IP port number for the service that you will be using for IP mapping. Common  
TCP/IP port numbers are listed below:  
WWW Port 80  
FTP  
Port 20 or 21  
SMTP Port 25  
POP3 Port 110  
If you would like to map all services for this external IP address to a computer on your LAN, you  
can enter port number 0. This means that whenever anyone accesses your external IP address,  
they will automatically be “mapped” to the internal computer that you specify, regardless of what  
port number they are using.  
4. Enter the Internal IP address of the server to which you want to map the External IP address.  
5. Enter the port number for the service that you will be using for this IP mapping.  
Click Insert to include the mapping.  
6. Click OK when you have completed mapping addresses.  
Note: IP Mapping function allows you to have only one port service on your LAN. For example, if  
you map an external IP (16.895.1.3) to an internal IP address (192.168.2.22 - a www server),  
only the internal IP address in your local network can serve as the www.server for the external IP  
address.  
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Chapter 5 - RouteFinder Manager  
Port Settings  
The Modem Settings options are used to configure the communication between your modem or ISDN  
TA and your RouteFinder serial port. You must specify the baudrate, modem and modem string  
settings for your device.  
1. To view or change the port settings, from the main Manager dialog box, click Port Settings. The  
Port Settings dialog box displays.  
2. Complete the following:  
Baudrate  
Use the list to select the Remote Access DTE speed for your device.  
The absolute maximum setting for a given port on the network device is 4 x the speed of your  
modem. If the baudrate is set too high, your network device may fail to establish a dial-up  
connection. For example, if you have a 14.4Kbps modem, the highest speed selected is  
57.6Kbs.  
If your modem does not appear in the list provided, the Standard Modem selection will work in  
most cases.  
Important: If you are using an ISDN Terminal Adapter, refer to the Async to Sync PPP string in  
the User Manual provided with the device to determine the correct initialization, dialup, and hang  
up strings.  
Note: Due to variations in ISP connections and phone line quality, this theoretical maximum  
speed is not attainable. You may need to set the baudrate at a lower speed.  
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Chapter 5 - RouteFinder Manager  
Edit Login Script for Remote Access  
1. From the Port Settings, click Edit Login Script.  
2. The login Script dialog box displays.  
A sample remote access login script is shown below. If a remote access client is configured to  
“bring up a terminal window after dialing”, this remote access login script initiates.  
For Remote Access, the device will act as the server side...  
Send ‘Welcome’ displays “Welcome” to remote site.  
Send sends an Enter (Carriage return + line feed) to the remote site.  
“Send Username” prompts the remote site for a user name.  
“Retrieve 1” will wait for the remote site to enter the user name that will be used for PPP  
authentication.  
“Send Password” prompts the user for a password.  
“Retrieve 2” will wait for the remote site to enter a password.  
“Verify 3” instructs the device move to login script line 3 if PPP authentication fails.  
“Go” means start PPP protocol.  
Writing a login script for IP Routing  
To write an effective login script, you must obtain the correct login script information from your ISP  
and become familiar with using the login script commands.  
Every ISP has a unique login interface screen. Check with your ISP to determine how your ISP  
requests information from you when using a PPP connection.  
Note: You can create a simple dial-up connection to view your ISP interface log-in screen using Dial-  
Up Networking in Windows 95, 98, NT or 2000.  
Some common commands are:  
Send and SH  
Send ‘ATZ’  
FUNCTION  
Resets the Modem  
Send ‘ATDT 888-1234’  
Send ‘JaneDoe’  
SH ‘1234’  
Dials the phone number “888-1234”  
Types “JaneDoe” at the ISP interface  
Types “1234” at the ISP interface but displays **** on the RouteFinder  
monitor to hide the password.  
Send ‘’  
Sends Enter (carriage return plus line feed) to the ISP  
Wait  
FUNCTION  
Wait 5  
The Modem will wait for 5 seconds before moving to the next line in the  
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login script.  
Wait ‘CONNECT’  
The Modem will wait for CONNECT to display before moving to the next  
command.  
Wait ‘CONNECT 6’  
Modem will wait for “CONNECT” to display before moving to the next  
command. If CONNECT does not display, the modem will go to line 6 of  
the login script.  
Other  
Go  
FUNCTION  
Begins PPP  
Jump4  
Hangup  
Goes back to line 4 of the login script.  
Hangs up the modem.  
Example 1: Script for Normal Reliable ISP  
#
1
Login Script  
Send‘ATZ‘  
Meaning of Each Login Script Command  
Rests Modem  
2
Send‘ATS0 =1‘  
Sends initial string ‘ATS0 =1‘ to modem  
3
Send‘ATDT888-1234‘ Dial phone number 888-1234  
4
5
6
7
8
9
10  
11  
Wait‘CONNECT‘  
Wait‘username:‘  
Send‘JaneDoe‘  
Wait‘password‘  
SH‘1234‘  
Wait‘===>‘  
Send‘1‘  
Go  
Waits for ISP to send reply ‘CONNECT‘  
Waits for ISP to send reply ‘username‘  
Sends the user name ‘JaneDoe‘ to the ISP  
Waits for ISP to send reply ‘password‘  
Sends password ‘1234‘ to the ISP  
Waits for ISP to send reply ‘===>‘  
Selects option 1 (PPP) for this ISP  
Starts PPP mode  
Example 2 : Script for Unreliable ISP (Redial until connected)  
#
1
2
3
4
Login Script  
Meaning of Each Login Script Command  
Resets modem  
Sends initial string ‘ATS0 =1‘ to modem  
Dials phone number 888-1234  
Wait for ISP to send reply ‘CONNECT‘. If no CONNECT, returns  
to line 2 to re-dial.  
Send‘ATZ‘  
Send‘ATS0 =1‘  
Send‘ATDT8881234  
Wait‘CONNECT‘2  
5
Wait‘username:‘12  
Waits for ISP to send reply ‘username‘. If no response, goes to  
line 12.  
6
Send‘JaneDoe‘  
Wait‘password‘  
SH‘1234‘  
Wait‘====>‘  
Send‘1‘  
Go  
Hangup  
Sends the username ‘JaneDoe‘ to the ISP  
Waits for ISP to send reply‘ password‘  
Sends password ‘1234‘ to ISP  
Waits for ISP to send reply ‘===>‘  
Selects option 1 (PPP) for this ISP  
Starts PPP mode  
7
8
9
10  
11  
12  
Hangs up Modem  
Example 3 : Script for Unreliable ISP (2nd ISP backup)  
#
1
2
3
4
Login Script  
Meaning of Each Login Script Command  
Resets modem  
Sends initial string ‘ATS0 =1‘ to modem  
Dials phone number 888-1234  
Waits for ISP to send reply ‘CONNECT’. If no reply, goes to line  
12 for ISP #2.  
Waits for ISP to send reply ‘username’. If no response, goes to  
line 12 for ISP #2.  
Sends the username ‘JaneDoe‘ to ISP  
Waits for ISP to send reply‘ password‘  
Sends password ‘1234‘ to ISP  
Waits for ISP to send reply ‘===>‘  
Selects option 1 (PPP) for this ISP  
Starts PPP mode (Rest of script ignored)  
Send‘ATZ‘  
Send‘ATS0 =1‘  
Send‘ATDT8881234  
Wait‘CONNECT’ 12  
5
Wait ‘username:’ 12  
6
Send‘JaneDoe‘  
Wait‘password‘  
SH‘1234‘  
Wait‘====>‘  
Send‘1‘  
Go  
7
8
9
10  
11  
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12  
13  
14  
15  
Hangup  
Hangs up Modem  
Sends initial string ‘AT SO=1’ to modem  
Send ‘AT S0=1’  
Send ‘ATDT 8885678’ Dials phone number 888-5678 (ISP #2)  
Wait ‘Connect’ 23  
Waits for ISP to send reply ‘CONNECT’. If no CONNECT, goes  
to line 23.  
Waits for ISP to send reply ‘username’. If no response, goes to  
line 23.  
16  
Wait ‘username:’ 23  
17  
18  
19  
20  
21  
22  
23  
24  
Send ‘Stephen’  
Wait ‘password:’  
SH ‘5678’  
Wait‘====>‘  
Send‘1‘  
Sends the username ‘Stephen’ to ISP  
Waits for the ISP to send ‘password:’  
Sends password ‘5678’ to ISP  
Waits for ISP to send reply ‘===>‘  
Selects option 1 (PPP) for this ISP  
Starts PPP mode  
Go  
Hangup  
Jump 2  
Hangs up Modem  
Goes back to line 2 to re-dial ISP #1  
Modem String Settings  
The most important modem string is the initialization string because your network device uses it to  
establish communications with your modem or ISDN TA. The modem initialization string displayed is  
the modem or ISDN TA initialization string entered in the Setup Wizard. For most analog modems,  
the Standard Modem selection will work. For additional information, refer to the Modem Settings  
information presented in the Software Installation and Configuration Chapter of this User Guide.  
Important: There is no standard ISDN TA initialization string. If your ISDN TA is not included in the  
modem list, check your ISDN TA User’s Guide for information for the initialization string for an  
Asynchronous to Synchronous PPP connection. If you are using only one channel of your ISDN  
connection, you can enter the Async to Sync PPP initialization string. If you are bundling your  
connection channels, use a Multilink-PPP initialization string. You must also enter the two phone  
numbers in the Telephone Number box of the General Settings dialog box. Also verify that your  
ISDN TA supports the dial-up string ATDT. Most ISDN TAs support ATDT, but some support ATD or  
ATDI.  
Dial-up/Hang-up Settings  
The Dial-up/Hang-up settings allow you to specify your connection time (idle timeout or auto  
reconnect) and the number of times to attempt to connect if a connection cannot be established.  
1. From the main Manager dialog box, click Port Settings.  
2. Click Dial-up/Hang-up Settings. The Dial-up/Hang-up Settings dialog box displays.  
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Individual Port Options  
Individual Port Options lets you set the idle-timeout function for each serial port of the RouteFinder.  
You can set the number of minutes you wish to allow a connection to stay idle before disconnection.  
Note: Default idle timeout for IP Routing is 5 minutes. Default idle timeout for Remote Access is 30  
minutes.  
If you un-check the idle-timeout, once a client establishes a connection, the connection will be  
maintained until you turn off your modem, unplug your network device or use the Terminate  
Connection function in the RouteFinder monitor program.  
The Automatic Reconnect (Always connect) essentially maintains your connection (idle time out =  
infinite). If the connection is disconnected for any reason, it will automatically attempt to reconnect.  
Dial-up Retry Options  
The Dial-Up Retry option allows you to specify the number of times the RouteFinder should attempt  
to establish a connection.  
If the retry count is 0, the device will not dial-out to connect to the remote site.  
Note: Automatic Reconnect will override the Retry count setting if retry count is set to 0.  
LAN DHCP Server  
Note: Refer to the Glossary at the back of this User Guide for more information about the DHCP  
function.  
1. From the main Manager dialog box, click LAN DHCP Server.  
Note: The LAN DHCP Server option indicates if DHCP is Enabled or Disabled. By default the  
DHCP function is Enabled. To Disable the function, you must open the DHCP Configuration  
dialog box, select Disabled and click OK.  
2. The DHCP Configuration dialog box displays.  
3. Complete the following information:  
DNS IP Address  
Enter the ISP’s DNS IP address. You may enter up to four ISP DNS IP addresses. Click Insert.  
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IP Address Pool  
The IP Address Pool contains the range of IP addresses that will be automatically assigned to the  
clients of your network as they connect to the network.  
Note: By default, the IP address pool range is from 100 to 200. Ranges are listed in the IP  
Address Pool table.  
To change the range:  
1. Select the existing range of addresses.  
2. Enter a new range.  
3. Press Insert.  
To delete an IP Address range:  
1. Select the range of addresses.  
2. Press Delete.  
IP Address Mapping Reservation  
You can use the IP Address Mapping Reservation option to give a static IP address to particular  
computers on your network. Each time a computer is powered on and connects to the network, it  
will receive the same IP address. Static IP addresses are frequently assigned to network  
resources such as printers, servers, hubs, and routers that are consistently shared by network  
clients.  
To assign a static IP Address:  
Enter the MAC address manually or use the MAC address search tool.  
To use the MAC address search tool:  
1. Enter the IP address of the computer.  
2. Click Search to find the MAC address.  
3. Once the address has been located, click Add to reserve the address.  
To delete a static IP Address:  
1. Select the static address you would like to delete.  
2. Click Delete.  
Note: Refer to the User Guide Glossary for information about determining a computer’s netmask  
address.  
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Routing Settings  
Routing is the process of moving a packet of data from source to destination. The RF802EW acts as  
a router to enable messages to pass from one computer to another and eventually reach the target  
machine. Part of this process involves analyzing a routing table to determine the best path. Use the  
information below to create a routing table to connect your network to another network, or to connect  
subnets within your network.  
Note: A routing table is required to use the LAN-to-LAN routing function of the RF802EW.  
1. From the main Manager dialog box, select Routing Settings.  
2. The Routing Settings dialog box displays.  
Static Routing  
For each different subnet on your LAN, enter:  
IP:  
Netmask:  
Gateway:  
Enter the (network/subnet) IP address to which you want to route.  
Enter the subnet mask of your Network IP address.  
Enter the IP address of the gateway device linking your network to the  
other network/subnet. The IP address should be in the same subnet as  
your RF802EW. If you are using this device with the LAN -to- LAN  
function, the gateway IP should be set as the IP address of the  
RouteFinder.  
Interface:  
Select the port (LAN or WAN) that the routed packet should pass  
through. Select Local Network if you are using a separate router. If  
you are using the RF802EW with the LAN -to- LAN function, the  
Interface should be set as the WAN port that connects you to the other  
subnet.  
Click Insert to save the information to the routing table.  
To delete this information, select it from the routing table and click  
Delete.  
Default Gateway:  
Default gateway is an IP address that all packets are routed to, when  
the device is unable to find a route match (the destination IP address of  
the packet in the routing table).  
Click Add Default Gateway to save the IP address of the default  
gateway.  
Interface:  
Select the port (LAN or WAN) interface where the gateway is  
located.  
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Routing Table  
The routing table stores the routing information so that the RF802EW knows how to route the IP  
packets to the proper network.  
PC 1  
192.168.3.9  
WAN Ethernet 192.168.3.1  
RF802EW-1  
LAN Ethernet 192.168.5.1  
WAN Ethernet 192.168.5.254  
RF802EW-2  
LAN Ethernet 172.168.2.254  
PC 2  
172.168.2.1  
What is the purpose of the routing table?  
In the diagram above, the RF802EW-1 has the routing information to route between 192.168.3.x  
and 192.168.5.x. The device does not have the information about how to route to the 172.168.2.x  
network. If you want the RF802EW-1 to route to 172.168.2.x, you must add the following  
information to the routing table:  
IP:  
172.168.2.0  
Network:  
Gateway IP:  
Interface:  
255.255.255.0  
192.168.5.254  
Ethernet (Local Network)  
If you would like the RF802EW-2. to route to 192.168.3.x, enter the following routing table  
information into the RF802EW Routing settings:  
IP:  
192.168.3.0  
Network:  
Gateway IP:  
Interface:  
255.255.255.0  
192.168.5.1  
WAN Ethernet  
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Filter Settings  
You can use Filter Settings to choose which packets are allowed to enter the network and which  
packets will be blocked. Filter Settings can be used to filter network services such as Mail, WWW,  
FTP, Telnet and News.  
1. From the main Manager dialog box, select your RF802EW, then Filter Settings.  
2. The Filter Settings dialog box displays.  
3. Select the Block tab or the Pass tab to define your filtering.  
• The Block function filters by blocking packets from going out the WAN port and coming in  
through the LAN port. To enable the Block IP filter function, select Enable Block IP Filter  
Function.  
• The Pass function filters by defining which packets can go into your WAN port and come on to  
your LAN. To enable the Pass IP filter function, click the Pass tab and select Enable Pass IP  
Filter Function.  
4. To filter packets to be passed or blocked, use the Packets Defined by list to select TCP/IP or  
User.  
Packets Defined by TCP/IP  
If you choose to define by TCP/IP, you must enter the packet IP information.  
IP Address  
Enter the IP address of the packet to be Blocked or allowed to Pass.  
Netmask  
Enter the subnet mask for the packet.  
TCP/IP Service Port  
Enter the Socket Port you would like to block or allow to pass (for example, HTTP= 80)  
Privilege Level  
Use the Privilege list box to select an appropriate level for this filter.  
It is common to set many filter rules for a particular client. At times, the rules you have set may  
conflict with one another. When a conflict occurs, the filter with the higher privilege level will  
override the other filters.  
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Note: Level one is the highest level, level sixteen is the lowest privilege level.  
Example:  
Let’s say you configure a filter rule for IP address 192.168.100.72 with a privilege level of 16 to  
Pass using socket number 80. At the same time, you set the same filter rule to block IP Address  
192.168.100.72 with a privilege level of one. The RF802EW will implement the filter to block the  
IP address 192.168.100.72 because the privilege level is higher.  
Note: If conflicting rules have the same privilege level, then the RF802EW will block the packet.  
Click Insert to add each IP address to the list.  
To remove a defined packet, select the packet you’d like to delete from the table and click Delete.  
Packets defined by User  
If you choose to define by User, you must define the byte pattern of the packets. The RF802EW  
uses the defined byte patterns to block or pass packets from the WAN or from the LAN.  
1. In the Block dialog box, select Enable Block User Defined Pattern Function.  
2. In the Packets defined by User list, select From LAN or From WAN.  
Starting from which byte number  
Indicate the first byte in the packet the RF802EW should read to determine if the byte pattern (in  
Hex) is one that should be filtered. Exclude the PPP header. Start from byte 0 of the network  
protocol.  
Byte Pattern (in Hex)  
Enter the packet byte pattern that you would like the RF802EW to recognize as a packet to be  
filtered. (Block/Pass from the WAN to the LAN). The maximum pattern size is 12 bytes.  
Click Insert to add each byte pattern to the table.  
To delete a defined packet, select the packet in the table and click Delete.  
Enable Client Filter Settings  
The Client Filter allows you to decide which services are allowed into your network and which clients  
are authorized to access them.  
1. From the Filter Settings dialog box, select Enable Client Filter Settings.  
2. Click Client Filter Settings.  
3. The Filter Settings dialog box displays.  
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The filter works by filtering TCP/IP port numbers. The 5 most commonly used port numbers are  
listed for you. They include the port numbers for Mail, WWW, FTP, Telnet and News. If you  
would like to filter other services, you must know the port number for the service.  
4. Click Edit to enter new service port numbers.  
5. Enter the TCP/UDP Port Number and click Add.  
Note: Refer to the Glossary of the User Guide for a definition of Port.  
6. Click Privileged Clients.  
7. The Privileged Client Table dialog box displays.  
LAN Local Client List  
In the Privileged Client Table, enter the clients you wish to have privileged access to the services  
that you have selected in the Filter Settings dialog box. The filter uses MAC addresses to  
identify the privileged clients. You can enter the MAC address directly or you can use the MAC  
address search tool by entering the IP address of the computer, then click Search to find the  
MAC address.  
After completing the IP Address and MAC (Node) address, click Add to include the information in  
the Node (MAC) address list.  
Remote Clients  
(Applies to Remote Access Port(s))  
Select Include WAN Async Clients as Privileged Clients or Include WAN Ethernet Clients as  
privileged clients to filter Remote Clients by the port they are coming in through.  
8. Click OK when complete.  
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Wireless Settings  
Click Wireless Settings in the RouteFinder Manager menu to open the Wireless Settings dialog  
box. You can enter the ESSID and Channel number for your wireless router. All wireless  
workstations must use the same ESSID. You may need to try different channels to avoid  
interference.  
Encryption (WEP)  
The WEP is a data security measure. The RC4 algorithm encrypts the wireless portion of data  
transmissions. Select an encryption option from the list: Disabled (default), 40 bits (Must use  
shared with WEP), or 40 bits (WECA Compliant). When selecting either of the 40 bits options,  
you can select the Create with Passphrase option, enter the words in the Passphrase box, then  
click Generate Key. Select a key from the Default Tx Key list. You can also select the Manual  
Entry option to enter the encryption keys manually.  
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Refresh Device List  
1. From the main Manager dialog box, click Refresh Device List to search the LAN for available  
network devices and display them in the Available Devices list.  
Note: If a device does not appear in the list, click Refresh Device List again to determine if the  
device will appear on the list. If the device still does not appear, ensure that all cables are  
correctly connected and that the power to the RF802EW is turned on. If the device still does not  
appear in the list, refer to the Troubleshooing chapter of this User Guide.  
Device Name and Password  
1. From the main Manager dialog box, click Device Name and Password. You may use the  
default device name or use this dialog box to change the name or add a password for your  
device.  
Device Name  
Displays the name of your network device. To change the name, simply enter a new name. If  
you are connecting to an ISP via cable modem or DSL, and your ISP requires you to enter a  
computer name, you may use the device name that you entered here.  
Domain Name  
Enter your local network domain name.  
Device Password  
The RouteFinder manager does not come with a default password. If you enter a password, you  
will be prompted to enter the password each time you want to configure your network device. To  
enter a Password, type your password in the Device Password box, then re-enter your  
password in the Password Verification box.  
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Note: Entering a password is strongly recommended to protect your RouteFinder from  
unauthorized reconfiguration. If you enter a password, ensure you have selected something that  
will be easy to remember or write it down and store it in a safe location. If you have completely  
forgotten your password, contact Multi-Tech Technical Support for assistance. Refer to Chapter  
10 in this User Guide for more information about our Technical Support services.  
2. Click OK.  
Save Settings to File  
The Save Settings to File option allows you to save your settings to a file. This option provides a  
method for backing up your system configuration so that it can be used in the event your settings  
become accidently deleted. This option can also be used if you would like to have more than one set  
of settings for your RouteFinder.  
1. From the main Manager dialog box, click Save Settings to File.  
2. The Save Settings to File dialog box displays.  
To save your settings to a file:  
1. In the File Name box, enter the full path of the file containing the settings you want to use or click  
then navigate to and select the file. You can save a copy of the file in a different location  
by changing the path.  
2. Click OK to save the settings to the file.  
Load Settings  
The Load Settings option allows you to load either the default settings of your network device or to  
load settings previously saved to a file.  
1. From the main Manager dialog box, click Load Settings.  
2. The Load Settings dialog box displays.  
3. To return the RouteFinder to factory default settings, select Load Default Setting.  
4. To load a configuration from a file, select Load Settings From File.  
5. In the File Path box, enter the name of the file containing the settings you would like to use or  
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click  
then navigate to and select the file.  
6. Click OK to load and apply the settings to the RouteFinder.  
Upgrade Firmware  
Warning: Upgrade the firmware of your RouteFinder RF802EW only under the advice and direction  
of the Multi-Tech Technical Support Group. Improperly upgrading the RF802EW may disable the  
device!  
The Upgrade Firmware options allow you to upgrade your RF802EW firmware. The Upgrade  
Firmware option upgrades the firmware of your RF802EW, not the RouteFinder Manager or Monitor  
software.  
1. From the main Manager dialog box, click Upgrade Firmware.  
2. The Upgrade Firmware dialog box displays.  
To Upgrade your firmware:  
1. Download the latest firmware from the Multi-Tech System’s web site at www.multitech.com.  
2. Copy the firmware to the directory containing the RouteFinder Manager program files. Refer to  
the default Firmware File Directory box to determine the location of the files on your system.  
3. Enter the location of the new firmware file in the Firmware File Directory box. RouteFinder  
Manager will automatically detect the new firmware file name and display it in the Firmware File  
Name box. The version number of your firmware will display in the Firmware File Version box.  
4. Click Upgrade to upgrade your firmware.  
5. A message displays stating the upgrade has started.  
6. After several minutes, an informational dialog box displays indicating the upgrade was  
successful.  
7. Click OK.  
8. From the main Manager dialog box, click Save and Exit.  
9. Click Yes to restart the RouteFinder using the new firmware version.  
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General Diagnostic  
The General Diagnostic option displays network device information and allows you to determine if the  
RF802EW is functioning properly.  
1. From the main Manager dialog box, click General Diagnostic.  
2. The General Diagnostic dialog box displays information about the RF802EW.  
3. Record the information if necessary and click OK to exit.  
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RouteFinder Monitor  
RouteFinder Monitor is a utility that provides both monitoring and troubleshooting functions.  
Running RouteFinder Monitor  
1. Click on the RouteFinder Monitor icon, or select Start | Programs | RouteFinder Manager |  
RouteFinder Monitor.  
2. The RouteFinder Monitor dialog box displays.  
Note: If you receive a message stating “Device is not found”, refer to the Troubleshooting  
chapter in this User Guide.  
Refresh Device List  
Click Refresh Device List from the main RouteFinder Monitor dialog box to display a list of network  
devices in the Available Devices window.  
Test Connection  
The Test Connection option tests your connection settings and assist you in determining if problems  
are due to the modem, the RouteFinder, or an incorrect setting. Test Connection uses the attached  
modems to dial-up the remote server (ISP) and establish a connection.  
1. From the main RouteMonitor dialog box, click Test Connection to begin testing.  
2. The Test Connection dialog box displays.  
3. Select Connect Port 1 to test the WAN connection, or Connect Port 2 to test the Async  
connection.  
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4. The monitor display window displays the actions of the test.  
5. To terminate the connection, refer to the Terminate Connection instructions which follow.  
6. Click Exit to close the Test Connection dialog box.  
Terminate Connection  
The Terminate Connection option is designed to allow the Network Administrator to terminate an  
RF802EW connection instantly.  
1. From the main RouteFinder Monitor dialog box, select Terminate Connection.  
2. The Terminate Connection dialog box displays.  
3. Select Disconnect Port 1 or Disconnect Port 2.  
4. Click Terminate Connection.  
5. Click Exit to return to the RouteFinder Monitor dialog box.  
Save to File  
Click Save to a File to save a monitoring session to a file. This feature can be used to create an  
event log to send to our Technical Support group for evaluation.  
1. From the main RouteFinder Monitor dialog box, select Save to File.  
2. The Save Log Files dialog box displays.  
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Save Now  
If you want to save the monitor display at any point in time, select the monitor you want to save to  
a file (TCP/IP, Event Message). Select the File Name and File Directory to which you’d like to  
save the file and click Save.  
Autosave  
If you wish to automatically save the information displayed on the monitor to a database file,  
enable the AutoSave function. Options for this function include:  
Overwrite database file  
This option saves the information collected by the monitor to a database file based on the time  
interval that you specify, overwriting the last saved database file.  
Append Database file  
This option saves the information collected by the monitor to a database file based on the time  
interval that you specify, updating and appending to the file.  
Note: The Append Database file option will reset the monitor and clear the screens after the  
autosave has appended the information to the file.  
Warning: The database size limit is equal to the amount of available disk space. Use this option  
with caution!  
3. Click OK when complete.  
IP Address/Name  
The IP Address/Name function allows you to associate a name with a particular IP address and name  
on your network. This information will appear in the relevant monitor displays. The IP Address/Name  
option is used to assist the Network Administrator in determining which users are transmitting and  
receiving data without having to remember their specific IP addresses.  
Each computer listed must have a fixed IP address for your network. You may configure a fixed IP  
address on the individual computer or use the RF802EW’s DHCP server IP reservation system.  
Refer to the LAN DHCP section of RouteFinder Manager chapter of this User Guide.  
1. From the main RouteFinder Monitor dialog box, click IP Address/Name.  
2. The IP User Mapping dialog box displays.  
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3. Enter each computer’s IP Address and associated User Name in the provided fields.  
4. Click Add after each IP address and name have been added to the list.  
5. When all addresses have been added, click OK.  
Event Messages  
Event Messages are displayed in the lower half of the RouteFinder Monitor display. Event  
Messages provide information about the communication occurring between your network device,  
ISDN TA/modem and the remote server (ISP).  
To assist you in troubleshooting, you may point and click on any event message to bring up a help  
screen.  
TCP/IP Tab  
The TCP/IP tab displays all TCP/IP requests made by your network device. You may select to view  
TCP/IP sessions for the WAN Ethernet or the Async Port.  
1. The TCP/IP tab is the default tab displayed in the RouteFinder Monitor dialog box. If it is not  
displayed, click the TCP/IP tab.  
Note: The TCP/IP sessions displays the history of the TCP/IP session through the selected port.  
The TCP/IP information presented does not represent the current status of the TCP/IP session.  
The TCP/IP tab displays the following information:  
Date/Time:  
Port:  
Indicates the date the request was made.  
Indicates the port you are viewing.  
Type:  
Local IP:  
Remote IP:  
Displays the type of request being made.  
Indicates which IP address you have requested information from.  
Indicates which IP address was requested.  
Port Number: Indicates which TCP/IP port was requested.  
2. To exit RouteFinder Monitor, close the window.  
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Time Tab  
The Time Tab provides information about the amount of time the device has been powered on, the  
total connection time, the current connection time and the amount of data transferred and received.  
1. From the main RouteFinder Monitor dialog box, click the Time tab.  
2. The Time tab displays information for each port.  
Device Power Turned On  
Displays the time and date that your RF802EW was powered on.  
Power-On-Time  
Displays the total time that has elapsed since your RouteFinder was started.  
Total Connection Time  
Displays the total connection time for each port that has been logged on since the RouteFinder  
was started.  
Current Connection  
Displays the time that has elapsed since the current connection was established for the port.  
TX Bytes  
Displays the total number of bytes transmitted for each port since your RouteFinder was last  
started.  
RX Bytes  
Displays the total number of bytes received for each port since your RouteFinder was last  
started.  
3. To exit RouteFinder Monitor, close the window.  
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Status Tab  
The Status tab provides information about the status of the WAN Ethernet and Async ports.  
1. From the RouteFinder Monitor dialog box, click the Status tab.  
2. The Status tab information displays:  
WAN Ethernet  
This indicator light shows that either the IP Routing or the Remote Access function is in use.  
Async Port  
Modem Power  
The indicator light is lit when the modem power is turned on.  
Modem Ready  
The Network Device sends a pre-initialization and initialization command to the modem or ISDN  
TA. If this communication is successful, the indicator light will be lit, indicating your modem is  
ready to make a connection.  
Modem Connected  
If the Network Device has detected that your modem has successfully dialed up a connection to  
a remote site, the indicator light will be lit.  
PPP Connected  
After a connection is established, if the RouteFinder has detected that the PPP connection is  
successful, this indicator light will be lit.  
3. To exit RouteFinder Monitor, close the window.  
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Statistics Tab  
The Statistics tab indicates, by port, how many bytes of data have come in and out through the  
RouteFinder..  
1. From the RouteFinder Monitor dialog box, click the Statistics tab.  
2. The Statistics tab dialog box displays.  
3. You may view the following information:  
IP Address  
The IP address of the network device.  
Name  
The Name as entered in the IP/Address name option of the Main RouteFinder Monitor dialog box.  
Tx Bytes  
Displays the number of bytes transmitted from the computer with this IP address.  
Rx Bytes  
Displays the number of bytes received from the computer with this IP address.  
Total Bytes  
Displays the total number of bytes received and transmitted from the computer with this IP  
address.  
4. Click Reset to set the IP statistics to zero.  
5. To exit RouteFinder Monitor, close the window.  
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Chapter 7 - LAN Client Settings  
LAN Client Settings  
In order for a computer to access the Internet, the TCP/IP protocol must be installed on the computer.  
Computers on your local LAN as well as computers dialing in to your network may use dynamic or  
static IP addresses. Dynamic IP addresses may be automatically assigned by the DHCP function of  
the RF802EW or another DHCP server. Static IP addresses can either be reserved from the DHCP  
server or manually configured on the individual workstation.  
To install or verify that TCP/IP is installed on your workstations, click Start | Settings | Control  
Panel, click Network, then view the Protocol information. If the TCP/IP protocol is not installed on  
your workstations, you must add it. Refer to the Adding TCP/IP section in the following pages, or  
your Windows documentation for assistance in adding the protocol.  
The default setting in Windows is to have IP information (IP Address, DNS Server IP address and  
Gateway IP address) automatically assigned by a DHCP server such as the one built-in to your  
RouteFinder.  
If you’d like to manually configure the IP addresses on your workstation, you will need to provide an  
IP address and subnet mask (the local LAN IP address and subnet you want to assign to the  
individual computer), a Gateway address (the local LAN IP address of your RouteFinder) and a DNS  
Server address (the DNS IP address provided by your ISP).  
Warning: As a general rule, you should have only one DHCP server working on your network. If you  
decide to use a DHCP server other than that provided with your RouteFinder, you should use  
RouteFinder Manager to disable the DHCP LAN Server function. You should also set your  
RouteFinder’s IP address as the gateway to the other DHCP server.  
Setting up Remote Access Clients  
Dial-in connections to Windows NT, Novell and Unix servers require slightly different configurations.  
This section discusses the settings necessary to connect a Windows 95/98/NT/2000 workstation to  
these various servers.  
Note: the Windows 2000 operating system has a Network Connection Wizard for making new  
connections, shown on the last page of this section.  
The basic process consists of installing a dial-up adapter and a network protocol. Then, depending  
on the server to which you are connecting, you will likely need to install client software and specify  
the particular services you would like to use.  
Accessing a Windows NT Server  
Windows NT Server combines the best aspects of an application server, a file and printer server, a  
communications server, and a Web server, and its interoperability and management features make it  
an excellent network operating system (NOS) for organizations, whether they have mixed computing  
environments or operate entirely on Windows NT Server. Perform the following procedures when you  
need to connect your PC workstation to a remote Windows NT Server.  
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Adding the dial-up adapter (NT Server Connection):  
Windows 95/98:  
1. Click Start | Settings | Control Panel.  
2. Double-click the Network icon to open the Network dialog box.  
Win95  
Win98  
3. Click Add. The Select Network Component Type dialog box opens.  
4. Select Adapter, then click Add. The Select Network adapters dialog box opens.  
Win95/98  
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5. In the Manufacturers list, select Microsoft. In the Network Adapters list select Dial-up adapter.  
6. Click OK (twice) to return to, and then close, the Network dialog box.  
Windows NT:  
Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access to  
a remote computer or network, even if your computer is not on a network.  
1. Double-click My Computer, then double-click Dial-Up Networking. The following screen is  
displayed:  
2. Click Install, then follow the onscreen instructions to configure your connection.  
Adding TCP/IP (NT Server Connection):  
Windows 95/98/NT:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Protocol and click Add.  
3. The Select Network Protocol dialog box is displayed. In the Manufacturers list [Win95 only],  
select Microsoft. In the Network Protocols list, select TCP/IP [Win95/98] or TCP/IP Protocol  
[WinNT only].  
[Note: Windows NT workstation has no Manufacturers list.]  
Win95/98  
WinNT  
4. Click OK twice to return to, and then close, the Network dialog box.  
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Adding Client for Microsoft Networks (NT Server Connection):  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Network Client and click Add.  
3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. In  
the Network Clients list, select Client for Microsoft Networks.  
4. Click OK to add this Client and return to the Network dialog box.  
Adding File and Print Sharing for Microsoft Networks (NT Server Connection):  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Services and click Add.  
3. The Select Network Service dialog box displays. In the Manufacturers list, select Microsoft.  
Select File and Printer sharing for Microsoft Networks.  
[Note: Windows 98 has no Manufacturers list.]  
Win95  
Win98  
4. Click OK twice to return to, and then close, the Network dialog box.  
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Set Your Primary Network Logon (NT Server Connection):  
Windows 95/98:  
1. In the Primary Network Logon list on the Configuration tab of the Network dialog box, select  
(the previously installed) Client for Microsoft Networks.  
2. Click OK to close the Network dialog box.  
Set up Properties of Components (NT Server Connection):  
Dial-up Adapter  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter.  
2. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab  
selected.  
3. Ensure that Obtain an IP Address Automatically is selected. (It’s the default.)  
4. Click OK to close the TCP/IP Properties dialog box.  
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Network Client  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks.  
2. Click Properties. The Client for Microsoft Networks Properties dialog box opens.  
3. On the General tab, select the Log on to Windows NT domain check box.  
4. Enter the name of your Windows NT domain, as provided by your Network Administrator in the  
Windows NT domain box.  
5. Click OK to return to the Network dialog box.  
Identification  
Windows 95/98:  
1. In the Network dialog box, select the Identification tab.  
2. In the Workgroup box, enter the name of your NT domain or the name of your workgroup as  
provided by your Network Administrator.  
3. Enter a name and description for your computer.  
4. Click OK.  
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Access  
Windows 95/98:  
1. In the Network dialog box, click the Access Control tab.  
2. Select Share-Level access control.  
3. Click OK twice to return to, and then close, the Network dialog box.  
Note: You must restart your system for the new settings to take effect.  
Once your machine has restarted, you may continue the configuration process.  
Make Your New Connection (NT Server Connection):  
Windows 95/98:  
1. Double-click My Computer.  
2. Double-click the Dial-Up Networking folder.  
3. Double-click Make New Connection (or Add New Connection, Win98).  
4. Follow the on-screen instructions to configure your connection.  
Windows NT:  
1. Double-click My Computer.  
2. Double-click Dial-Up Networking.  
3. When the Dial-Up Networking dialog box opens, click Install.  
4. Follow the onscreen instructions to configure your connection.  
Set Dial-up type (NT Server Connection):  
Windows 95/98:  
1. Right-click the newly created connection icon, then click Properties; the My Connection dialog  
box opens.  
2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:  
Windows 95, Windows NT 3.5, Internet.  
3. Select only the following check boxes: Log on to network, Enable software compression, and  
TCP/IP. Do not change any other check boxes that are already selected.  
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Dial in to your network (NT Server Connection):  
Windows 95/98:  
1. You are ready to dial in to your network.  
2. Double-click the new connection icon. The Connect To dialog box opens.  
3. Enter the user name (if necessary) and password configured for you on the RF802EW.  
Note: If your particular situation permits, select the Save password check box.  
4. Click Connect.  
5. After connecting to the RF802EW, you can access the same services and resources as if you  
were connected to the network locally.  
Accessing a Novell Server  
Novell NetWare products are used on up to 70 percent of PC-based local area networks (LANs).  
Perform the following procedures when you need to connect your PC workstation to a remote Novell  
Server.  
Adding the dial-up adapter (Novell Server Connection):  
Windows 95/98:  
1. Click Start | Settings | Control Panel.  
2. Double-click the Network icon to open the Network dialog box.  
Win95  
Win98  
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3. Click Add. The Select Network Component Type dialog box opens.  
4. Select Adapter, then click Add. The Select Network adapters dialog box opens.  
Win95/98  
5. In the Manufacturers list, select Microsoft. In the Network Adapters list select Dial-up  
adapter.  
6. Click OK twice to return to, and then close, the Network dialog box.  
Windows NT:  
Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access to  
a remote computer or network, even if your computer is not on a network.  
1. Double-click My Computer, then double-click Dial-Up Networking. The following screen is  
displays:  
2. Click Install, then follow the on-screen instructions to configure your connection.  
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Adding IPX/SPX (Novell Server Connection):  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add. The Select Network Component  
Type dialog box opens.  
2. Select Protocol and click Add. The Select Network Protocol dialog box opens.  
3. In the Manufacturers list, select Microsoft. In the Network Protocols list, select IPX/SPX-  
compatible Protocol.  
4. Click OK twice to return to, and then close, the Network dialog box.  
Windows NT:  
Note: NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLink  
NetBIOS and TCP/IP Protocol. However, if NWLink IPX/SPX Compatible Transport does not  
appear on the Protocols tab of the Network dialog box, perform the following steps:  
1. In the Network dialog box, Protocol tab, click Add. The Select Network Protocol dialog box  
opens.  
2. Select NWLink IPX/SPX Compatible Transport, then click OK to return to the Network dialog  
box.  
3. Click Close to close the Network dialog box and return to the Desktop.  
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Adding Client for NetWare Networks (Novell Server Connection):  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Network Client and click Add.  
3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. In  
the Network Clients list, select Client for NetWare Networks.  
4. Click OK to add this Client and return to the Network dialog box.  
Set Up Properties of Components (Novell Server Connection):  
Network Client  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks.  
2. Click Properties. The Client for Microsoft Networks Properties dialog box opens.  
3. On the General tab, select the Log on to Windows NT domain check box.  
4. Enter the name of your Windows NT domain, as provided by your Network Administrator in the  
Windows NT domain box.  
5. Click OK to return to the Network dialog box.  
6. In the Network dialog box, Configuration tab, select Client for NetWare Networks.  
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7. Click Properties.  
8. On the General tab, in the Preferred server box, enter the name of your Novell Server Domain.  
If necessary, select the First Network Drive, then verify that the Enable logon script  
processing check box is selected. (It’s the default.)  
9. Click OK to return to the Network dialog box.  
Set Your Primary Network Logon  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select Client for NetWare Networks  
as the Primary Network Logon.  
2. Click OK. You are returned to the Desktop.  
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Set Your Access Control (Novell Server Connection)  
Windows 95/98:  
1. In the Network dialog box, select the Access Control tab.  
2. In the Control Access to shared resources using list, select Share-Level Access Control.  
Note: You must restart your system for the new settings to take effect.  
Make Your New Connection (Novell Server Connection)  
Windows 95/98:  
1. Double-click My Computer.  
2. Double-click the Dial-Up Networking folder.  
3. Double-click Make New Connection (or Add New Connection, Win98).  
4. Follow the on-screen instructions to configure your connection.  
Windows NT:  
1. Double-click My Computer.  
2. Double-click Dial-Up Networking.  
3. When the Dial-Up Networking dialog box opens, click Install.  
4. Follow the onscreen instructions to configure your connection.  
Set Dial-up type (Novell Server Connection)  
Windows 95/98:  
1. Right-click the newly created connection icon, then click Properties; the My Connection dialog  
box opens.  
2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:  
Windows 95, Windows NT 3.5, Internet.  
3. Select only the Log on to network, Enable software compression, and TCP/IP check boxes.  
Do not change any other check boxes that are already selected.  
Dial in to your network (Novell Server Connection):  
Windows 95/98:  
1. You are ready to dial in to your network.  
2. Double-click the new connection icon. The Connect To dialog box opens.  
3. Enter the user name (if necessary) and password configured for you on the RF802EW.  
Note: If your particular situation permits, select the Save password check box.  
4. Click Connect.  
5. After connecting to the RF802EW, you can access the same services and resources as if you  
were connected to the network locally.  
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Accessing a Windows NT Server and a Novell NetWare Server  
Note: Before configuring your remote site, ensure TCP/IP has been installed on your NT Server.  
Perform the following procedures if your PC workstation needs to access both a Windows NT Server  
and a Novel NetWare Server.  
Adding the dial-up adapter (Novell/NT Server Connection):  
Windows 95/98/NT:  
1. Click Start | Settings | Control Panel.  
2. Double-click the Network icon to open the Network dialog box.  
Win95  
Win98  
3. Click Add. The Select Network Component Type dialog box opens.  
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4. Select Adapter, then click Add. The Select Network adapters dialog box opens.  
Win95/98 WinNT  
5. (Win95/98 only) In the Manufacturers list, select Microsoft. In the Network Adapters list select  
Dial-up adapter.  
Note: In Windows NT workstation there is no Manufacturers list.  
6. Click OK twice to return to, and then close, the Network dialog box.  
Adding TCP/IP (Novell/NT Server Connection):  
Windows 95/98/NT:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Protocol and click Add.  
3. The Select Network Protocol dialog box is displayed. In the Manufacturers list [Win95 only],  
select Microsoft. In the Network Protocols list, select TCP/IP [Win95/98] or TCP/IP Protocol  
[WinNT only].  
Note: Windows NT workstation has no Manufacturers list.  
Win95/98  
WinNT  
4. Click OK twice to return to, and then close, the Network dialog box.  
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Adding Client for Microsoft Networks (Novell/NT Server Connection):  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Network Client and click Add.  
3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. In  
the Network Clients list, select Client for Microsoft Networks.  
4. Click OK to add this Client and return to the Network dialog box.  
Adding File and Print Sharing for Microsoft Networks  
(Novell/NT Server Connection):  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Services and click Add.  
3. The Select Network Service dialog box displays. In the Manufacturers list, select Microsoft.  
Select File and Printer sharing for Microsoft Networks.  
Note: Windows 98 has no Manufacturers list.  
Win95  
Win98  
4. Click OK twice to return to, and then close, the Network dialog box.  
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Adding IPX/SPX (Novell/NT Server Connection)  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add. The Select Network Component  
Type dialog box opens.  
2. Select Protocol and click Add. The Select Network Protocol dialog box opens.  
3. In the Manufacturers list, select Microsoft. In the Network Protocols list, select IPX/SPX-  
compatible Protocol.  
4. Click OK twice to return to, and then close, the Network dialog box.  
Windows NT:  
Note: NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLink  
NetBIOS and TCP/IP Protocol. However, if NWLink IPX/SPX Compatible Transport does not  
appear on the Protocols tab of the Network dialog box, perform the following steps:  
1. In the Network dialog box, Protocol tab, click Add. The Select Network Protocol dialog box  
opens.  
2. Select NWLink IPX/SPX Compatible Transport , then click OK to return to the Network dialog  
box.  
3. Click Close to close the Network dialog box and return to the Desktop.  
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Adding Client for NetWare Networks (Novell/NT Server Connection)  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Network Client and click Add.  
3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. In  
the Network Clients list, select Client for NetWare Networks.  
4. Click OK to add this Client and return to the Network dialog box.  
Set Your Primary Network Logon (Novell/NT Server Connection)  
Windows 95/98:  
1. In the Primary Network Logon list on the Configuration tab of the Network dialog box, select  
(the previously installed) Client for Microsoft Networks.  
2. Click OK to close the Network dialog box.  
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Set Up Properties of Components (Novell/NT Server Connection):  
Dial-up Adapter  
Windows 95/98  
1. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter.  
2. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab selected.  
3. Ensure that Obtain an IP Address Automatically is selected. (It’s the default.)  
4. Click OK to close the TCP/IP Properties dialog box.  
Network Client  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks.  
2. Click Properties. The Client for Microsoft Networks Properties dialog box opens.  
3. On the General tab, select the Log on to Windows NT domain check box.  
4. Enter the name of your Windows NT domain, as provided by your Network Administrator in the  
Windows NT domain box.  
5. Click OK to return to the Network dialog box.  
6. In the Network dialog box, Configuration tab, select Client for NetWare Networks.  
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7. Click Properties.  
8. On the General tab, in the Preferred server box, enter the name of your Novell Server Domain.  
Select the First Network Drive and Enable Logon Script processing.  
9. Click OK.  
Network Protocol  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select IPX/SPX Compatible Protocol.  
2. Click Properties.  
3. Disable Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks.  
This will ensure that when you log into your NT server, Windows will use the TCP/IP protocol.  
Next, you must enable Client for Microsoft Networks.  
Set Your Identification:  
Windows 95/98:  
1. In the Network dialog box, click the Identification tab.  
2. In the Workgroup box, enter the name of your NT domain or the name of your workgroup as  
provided by your Network Administrator.  
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Chapter 7 - LAN Client Settings  
3. Enter a name and description for your computer.  
4. Click OK.  
Set Your Access Control:  
Windows 95/98:  
1. In the Network dialog box, select the Access Control tab.  
2. Select the Share-Level access control option.  
3. Click OK twice to return to, and then close, the Network dialog box.  
Note: You must restart your system for the new settings to take effect.  
Once your machine has restarted, you may continue the configuration process.  
Make Your New Connection (NT/Novell Server Connection):  
Windows 95/98:  
1. Double-click My Computer.  
2. Double-click the Dial-Up Networking folder.  
3. Double-click Make New Connection (or Add New Connection, Win98).  
4. Follow the on-screen instructions to configure your connection.  
Windows NT:  
1. Double-click My Computer.  
2. Double-click Dial-Up Networking.  
3. When the Dial-Up Networking dialog box opens, click Install.  
4. Follow the on-screen instructions to configure your connection.  
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Set Dial-up type (NT/Novell Server Connection)  
Windows 95/98:  
1. Right-click the newly created connection icon, then click Properties; the My Connection dialog  
box opens.  
2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:  
Windows 95, Windows NT 3.5, Internet.  
3. Select only the Log on to network, Enable software compression, and TCP/IP check boxes.  
Note: do not disturb any other items that are already checked.  
Dial in to your network (NT/Novell Server Connection)  
Windows 95/98:  
1. You are ready to dial in to your network.  
2. Double-click the new connection icon. The Connect To dialog box opens.  
3. Enter the user name (if necessary) and password configured for you on the RF802EW.  
Note: If your particular situation permits, select the Save password check box.  
4. Click Connect.  
5. After connecting to the RF802EW, you can access the same services and resources as if you  
were connected to the network locally.  
Accessing a Unix Server  
Perform the following procedures to prepare your PC workstation to access a remote Unix Server.  
Adding the dial-up adapter (Unix Server Connection)  
Windows 95/98/NT:  
1. Click Start | Settings | Control Panel.  
2. Double-click the Network icon to open the Network dialog box.  
Win95  
Win98  
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Chapter 7 - LAN Client Settings  
3. Click Add. The Select Network Component Type dialog box opens.  
4. Select Adapter, then click Add. The Select Network adapters dialog box opens.  
Win95/98  
5. In the Manufacturers list, select Microsoft. In the Network Adapters list, select Dial-up  
adapter.  
6. Click OK twice to return to, and then close, the Network dialog box.  
Windows NT:  
Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access to  
a remote computer or network, even if your computer is not on a network.  
1. Double-click My Computer, then double-click Dial-Up Networking. The following message  
displays:  
2. Click Install, then follow the on-screen instructions to configure your connection.  
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Chapter 7 - LAN Client Settings  
Adding TCP/IP (Unix Server Connection)  
Windows 95/98/NT:  
1. In the Network dialog box, Configuration tab, click Add.  
2. Select Protocol and click Add.  
3. The Select Network Protocol dialog box is displayed. In the Manufacturers list [Win95 only],  
select Microsoft. In the Network Protocols list, select TCP/IP [Win95/98] or TCP/IP Protocol  
[WinNT only].  
[Note: Windows NT workstation has no Manufacturers list.]  
Win95/98  
WinNT  
4. Click OK twice to return to, and then close, the Network dialog box.  
Set Up Properties of Components (Unix Server Connection)  
Dial-up Adapter  
Windows 95/98:  
1. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter.  
2. Click Properties. The TCP/IP Properties dialog box opens.  
3. Ensure that Obtain an IP Address Automatically is selected. (It’s the default.)  
4. Click OK to close the TCP/IP Properties dialog box.  
Note: You must restart your machines to enable the new settings.  
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Chapter 7 - LAN Client Settings  
Make Your New Connection (Unix Server Connection)  
Windows 95/98:  
1. Double-click My Computer.  
2. Double-click the Dial-Up Networking folder.  
3. Double-click Make New Connection (or Add New Connection, Win98).  
4. Follow the on-screen instructions to configure your connection.  
Windows NT:  
1. Double-click My Computer.  
2. Double-click Dial-Up Networking.  
3. When the Dial-Up Networking dialog box opens, click Install.  
4. Follow the on-screen instructions to configure your connection.  
Set Dial-up type (Unix Server Connection)  
Windows 95/98:  
1. Right-click the newly created connection icon, then click Properties; the My Connection dialog  
box opens.  
2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:  
Windows 95, Windows NT 3.5, Internet.  
3. Select only the Log on to network, Enable software compression, and TCP/IP check boxes.  
Note: do not change any other items that are already selected.  
Dial in to your network (Unix Server Connection)  
Windows 95/98:  
1. You are ready to dial in to your network.  
2. Double-click the new connection icon. The Connect To dialog box opens.  
3. Enter the user name (if necessary) and password configured for you on the RF802EW.  
Note: If your particular situation permits, select the Save password check box.  
4. Click Connect.  
5. After connecting to the RF802EW, you can access the same services and resources as if you  
were connected to the network locally.  
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Chapter 7 - LAN Client Settings  
Make New Connection (Windows 2000 only)  
Perform the following procedures to prepare your Windows 2000 PC workstation to access any of the  
remote Servers and enable applications such as e-mail, Web browsing, file sharing, and printing.  
1. Double-click My Computer.  
2. Double-click the Network and Dial-up Connections folder.  
3. Double-click Make New Connection.  
4. Click Next, then follow the on-screen instructions to configure your connection.  
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Chapter 8 LAN-to-LAN Settings  
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Chapter 8 - LAN-to-LAN Settings  
LAN-to-LAN Settings  
Setting up LAN-to-LAN Routing  
The majority of settings for LAN-to-LAN Routing are set up through RouteFinder Wizard or  
RouteFinder Manager when IP routing (NAT disabled) is configured. This section provides an  
overview of LAN -to- LAN Routing and shows you some of the benefits and limitations of LAN-to-  
LAN Routing.  
Setting up a Windows machine to share files  
If you would like to share files over your network but don’t want to install a Windows NT server, you  
can enable the file sharing feature of Windows. To set up file sharing:  
Note: Each computer that you wish to share files among must be within the same workgroup. Use  
the Identification tab of the Network Dialog box to define a workgroup name.  
1. Select Start | Settings | Control Panel.  
2. Click Network.  
3. Click File and Printer Sharing.  
4. To enable file sharing, select the I want to be able to give others access to my files check  
box.  
5. If you haven’t already done so, ensure that this computer has a fixed IP address on your local  
network. Refer to the LAN Client Settings chapter for information on configuring a fixed IP  
address.  
6. After configuring and activating the fixed IP address, using My Computer or Windows  
Explorer, right click the file or drive on the computer that you would like to share.  
7. Select Sharing.  
8. Enable sharing by selecting Shared As. Enter the name by which you would like this file or drive  
to be known on your network.  
9. You may now share the files on this computer.  
Using the Find Computer command  
If your clients are in different subnets or separated by a router, you will not be able to use the Find  
Computer function within Windows by selecting Start | Find | Computer.  
In the Find Computer dialog box, type the IP address of the computer you would like to find in the  
Named box. If you choose a computer on a remote network, the network device will attempt to  
establish a dial-up connection to the remote LAN based on settings entered in RouteFinder manager.  
If you have entered the computer’s IP address and host name into your LMHosts file, you may enter  
the computer’s host name, rather than the IP address in the Named box (refer to the following  
LMHosts section of this User Guide).  
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Chapter 7 - LAN Client Settings  
Note: If the computer you are attempting to access is on a remote LAN, you may need to press Find  
Now more than once while you wait for your network device to establish a dial-up connection to your  
remote LAN.  
Using LMHosts  
Important: Each computer on the LAN must have a copy of this lookup table. Once you have  
mapped the necessary computer or host names and IP addresses in the LMHosts file, copy this file  
to the appropriate folder on each computer on the LAN. This file is located in your x:\Windows folder,  
where x: is the drive letter associated with the location of your windows operating system. Use  
Windows Explorer, Tools | Find | Files or Folders option to search for LMHosts.  
The LMHosts file can be edited using a text editor such as Notepad. At the end of the file, enter the  
IP address, followed by a space, then the host or computer name. Add all necessary IP addresses  
and computer names to the LMHosts file and save the file.  
Once the LMHost file has been copied to each computer, the user will be able to enter the name of  
the computer they want to access on the LAN without having to remember the IP address.  
When using Find Computer, you may enter either an IP address or the computer’s host name if you  
have entered the name and IP address in your LMHosts lookup table.  
Note: Since the computers you will add to the LMHosts file are generally servers, only computers  
with fixed IP addresses should be added to this file.  
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Chapter 9 - Troubleshooting  
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Chapter 9 - Troubleshooting  
Troubleshooting  
This chapter provides a list of common problems encountered while installing, configuring or  
administering the RF802EW. In the event you are unable to resolve your problem, refer to the  
Service, Warranty and Technical Support chapter of this User Guide for information about contacting  
our Technical Support representatives.  
Common Problems  
Problem #1  
My computer can’t detect my RouteFinder on the LAN when I start one of the RouteFinder  
Utilities (Device Not Found).  
• Try clicking Refresh Device List.  
• Unplug your network device and plug it back in, then press Refresh Device List.  
• Ensure your computer has TCP/IP properly configured. You can check this by trying to “ping”  
the computer you are using. If you can successfully ping the computer from itself, the computer  
has TCP/IP correctly installed. Once you determine that you are able to ping the computer, try to  
ping another computer in the same segment of your network. If this ping is successful, your  
computer is properly connected to the network.  
• Remove the TCP/IP Dial-up Adapter from your computer. For instructions, see Problem #2 in  
this section.  
• Ensure your network device is properly connected to your Ethernet hub by pressing Refresh  
Device List in either RouteFinder Manager or RouteFinder Monitor. If your RouteFinder is  
correctly connected, the WAN indicator light on your RouteFinder will flash. If no flash occurs, it  
is not properly connected to the network. Reconnect your network device to the hub and try  
again. If there is still no flash, it is possible the Ethernet cable or hub has a problem.  
Problem #2  
Other computers can connect to the network device, but my computer can’t.  
Whenever I click on Internet Explorer or Netscape, I see the Windows Dial-up utility popping up  
on my screen asking for my phone number and password to dial-up my ISP.  
• Remove the TCP/IP dial-up adapter from all computers that will be using your RouteFinder to  
access the Internet. TCP/IP dial-up adapter is not needed to use the RF802EW to connect to the  
Internet.  
1. To remove the Dial-up Adapter, click Start | Settings | Control Panel.  
2. Double-click the Network icon.  
3. Click the Dial-up Adapter and press Remove. Restart the computer and try again.  
• Ensure you have a correct IP address. From a DOS window in Windows 95/98, type winipcfg.  
From Windows NT, type ipconfig. If the address is listed as 0.0.0.0, the computer does not have  
an IP address and you must ensure the automatic DHCP configuration has been correctly set up  
for this computer.  
• Ensure that the Web browser is properly configured to connect to the Internet via the LAN.  
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Chapter 9 - Troubleshooting  
Problem #3  
The RouteFinder is connected to the Cable/DSL, but has problems accessing the Internet.  
•
•
•
Ensure the workstation has TCP/IP properly configured.  
Attempt to ping the IP address of the RF802EW.  
Use RouteFinder Monitor to see if the WAN Ethernet port has successfully acquired a dynamic  
IP address from the ISP, or if the static IP address is valid.  
•
Use Winipcfg (Windows 95/98) or ipconfig (Windows NT/ 2000) to check to see if the  
computer’s IP settings are correct.  
•
•
•
Ensure the DNS settings are correct.  
Ensure the Gateway IP address is the device’s LAN Ethernet IP address (Server IP address).  
Ensure the IP address netmask is correct.  
Problem #4  
When I install the RouteFinder Utilities, I get the error message “missed export file  
oleaut32.dll”  
If you are using Windows 95/98, your computer has an old version of oleaut32.dll.  
•
Download the newest version of oleaut32.dll from the Microsoft web site (http://  
www.microsoft.com).  
•
•
•
•
Create a backup of the file c:\windows\system\oleaut32.dll.  
Copy the new file to c:\windows\system\oleaut32.dll.  
After you have successfully copied the file, reinstall the RouteFinder Utilities.  
If you have problems with the new oleaut.dll file, use the backup file.  
Problem #5  
I configured my RouteFinder but I can’t get it to communicate with my modem.  
•
Check your initialization string. If you are using an ISDN TA and your ISDN TA was not listed as  
a choice in Setup Wizard, refer to the ISDN TA User Guide for the appropriate initialization string.  
•
After ensuring that the initialization string is correct, use the on-line help in RouteFinder Monitor.  
Problem #6  
My RouteFinder dials-up a connection, but can’t seem to communication with the ISP.  
•
Verify that your baudrate is not set too high for your modem or ISDN TA. The maximum baudrate  
that your modem or ISDN claims it can achieve may not be attainable due to poor line or  
connection quality. Use RouteFinder Manager’s Modem settings menu to correct set the  
baudrate to a lower rate and retry the connection.  
•
After lowering the baudrate, you are still not able to establish a connection, use the RouteFinder  
Monitor’s on-line help. If your connection still doesn’t work, contact your ISP.  
Problem #7  
Sometimes when I try and use the Internet or get my mail, the application can’t connect to the  
Internet immediately.  
•
The most common reason for this is not due to a problem or error. If you are the first person to  
make a connection to the Internet through the RF802EW, there will be a delay when the Dial-On-  
Demand function automatically makes the connection and logs on to your ISP. Subsequent  
users will be able to use the connection you’ve established without a delay.  
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•
If the scenario described above does not fit your situation, use RouteFinder monitor to view all  
events that are taking place between the modem and your ISP as you attempt to make a  
connection (a busy signal).  
Problem #8  
After installing my RF802EW, my modem connection seems to be slower.  
•
The RouteFinder device should have no effect on the modem speed. However, if more than one  
client is using the same modem through the RouteFinder, the speed will be reduced.  
•
Run RouteFinder Monitor to view the number of concurrent client connections to your ISP.  
Problem #9  
While the Serial async port is in use, my RF802EW keeps dialing a connection to the Internet,  
but no one is using the Internet.  
•
The RF802EW will only dial the connection if there is a request from one of the computers on the  
LAN for an IP address on the Internet. Keep in mind that certain applications can be configured  
to request information from the Internet. For example, Microsoft Outlook can be set up to “check  
for new mail every x minutes”. If this feature is enabled, Outlook will send a request for your  
Internet POP3 server which will cause your RF802EW to dial-up your ISP. To determine which  
computer on your network is processing a request for an Internet connection, use the  
RouteFinder Monitor. The event messages will provide information about which computer is  
causing the RF802EW to dial and which service (port#) the computer is requesting.  
Problem #10  
The “Please set the Device IP” screen displays when configuring the RF802EW.  
•
This system detects that the RouteFinder’s LAN Ethernet IP address is not in the same subnet  
as the PCs. Use RouteFinder Manager to set the RouteFinders’ IP address to the same network  
as your PC’s.  
Problem #11  
A message appears indicating the IP address you have inputted is either not valid on your  
network or is in conflict with another IP address.  
•
The manager has detected the IP address of the RF802EW you are configuring is in conflict with  
another device. Power off the conflicting device and configure the RF802EW using a different  
Ethernet LAN IP address.  
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Chapter 10 - Service, Warranty  
and Technical Support  
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Chapter 10 - Service, Warranty and Technical Support  
Introduction  
This chapter begins with the terms of your RouteFinder’s warranty. In the Software User License  
Agreement section, you will find details about your software license agreement with Multi-Tech  
Systems. The Technical Support section offers information about on-line registration as well as  
phone numbers for contacting our Technical Support group. Also included in this chapter is  
information about accessing our Internet site, and information about ordering accessories for your  
RouteFinder.  
Limited Warranty  
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that the RouteFinder will be free from defects in  
material or workmanship for a period of two years from date of purchase, or if proof of purchase is  
not provided, two years from date of shipment.  
MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES  
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY  
DISCLAIMED.  
This warranty does not apply to any products which have been damaged by lightning storms, water,  
or power surges or which have been neglected, altered, abused, used for a purpose other than the  
one for which they were manufactured, repaired by Customer or any party without MTS’s written  
authorization, or used in any manner inconsistent with MTS’s instructions.  
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement  
of any products which prove to be defective within the warranty period or, at MTS’s option, issuance  
of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory  
— transportation prepaid.  
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER NO  
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS.  
Addendum for North American Products  
In the event that service is required, products may be shipped, freight prepaid, to our Mounds View,  
Minnesota, factory (Multi-Tech Systems, Inc., 2205 Woodale Drive, Mounds View, MN 55112,  
Attn: Repairs, Serial #_____). A Returned Materials Authorization (RMA) is not required. Return  
shipping charges (surface) will be paid by MTS. Please include, inside the shipping box, a description  
of the problem, a return shipping address (must have street address, not P.O. Box), a telephone  
number, and if the product is out of warranty, a check or purchase order for repair charges.  
Extended two-year overnight replacement agreements are available for selected products. Please  
refer to our Overnight Replacement Agreement on our web site for details on rates and coverages.  
Please direct your questions regarding technical matters, product configuration, verification that the  
product is defective, etc., to our Technical Support department at 1-800-972-2439.  
Please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our  
Repair Accounting department at (800) 328-9717 or (763) 785-3500.  
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical  
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Chapter 10 - Service, Warranty and Technical Support  
abuse, or user-caused damages are billed on a time-plus-materials basis.  
Addendum for International Products  
Distributors should contact Amex, Inc., for information about the repairs for your Multi-Tech product.  
Amex, Inc.  
2724 Summer Street NE Minneapolis, MN 55413  
U.S.A. Tel: +(612) 331-3251  
Fax: +(612) 331-3180  
Please direct your questions regarding technical matters, product configuration, verification that the  
product is defective, etc., to our Technical Support department nearest you. When calling the U.S.,  
please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our  
Repair Accounting department at +(763) 785-3500 in the U.S.A., or a nearby Multi-Tech office which  
is listed on the “Multi-Tech Corporate Offices” sheet in this International Distributor Resource Kit.  
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical  
abuse, or user-caused damages are billed on a time-plus-materials basis.  
Out of Warranty Repair Costs  
Refer to Multi-Tech System's web site at http://www.multitech.com for information about out of  
warranty repair costs.  
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Chapter 10 - Service, Warranty and Technical Support  
Software User License Agreement  
IMPORTANT - READ BEFORE OPENING THE SOFTWARE PACKAGE  
This license agreement is a legal agreement between you (either an individual or a single entity) and  
Multi-Tech Systems, Inc. for the Multi-Tech software product enclosed, which includes computer  
software and may include associated media, printed materials, and “online” or electronic  
documentation (“SOFTWARE PRODUCT”). The SOFTWARE PRODUCT also includes any updates  
and supplements to the original SOFTWARE PRODUCT provided to you by Microsoft. Any software  
provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license  
agreement is licensed to you under the terms of that license agreement.  
By installing, copying, downloading, accessing, or otherwise using the SOFTWARE PRODUCT, you  
agree to be bound by the terms of this End User License Agreement (EULA). If you do not agree to  
the terms of this EULA, do not install or use the SOFTWARE PRODUCT; you may, however, return it  
to your place of purchase for a full refund.  
SINGLE-USER SOFTWARE LICENSE AGREEMENT  
This copy of Multi-Tech software is provided only on the condition that you, Customer, agree to the  
following license. READ THIS LICENSE CAREFULLY. If you do not agree to the terms contained in  
this license, return the packaged program UNOPENED to the place you obtained it. If you agree to  
the terms contained in this license, fill out the enclosed Software Registration Card, date, sign and  
return the card by mail. Opening the packaged program constitutes agreement to be bound by the  
terms and conditions of this Software License Agreement. Your right to use the software terminates  
automatically if you violate any part of this software license agreement.  
MULTI-TECH SOFTWARE LICENSE AGREEMENT  
Multi-Tech Systems, Inc. (MTS) agrees to grant and Customer agrees to accept on the following  
terms and conditions, a non-transferable and non-exclusive license to use the software program(s)  
delivered with this Agreement.  
1.  
GRANT OF LICENSE. MTS grants Customer the right to use one copy of the software on a  
single computer (the Licensed System). You may not network the software or otherwise use  
it on more than one computer or computer terminal at the same time.  
2.  
COPYRIGHT. The software is owned by MTS and is protected by United States copyright laws  
and international treaty provisions. Therefore, Customer must treat the software like any  
copyrighted material. Customer may install the software to a single hard disk and keep the  
original for backup or archival purposes. Customer shall NOT copy, or translate into any  
language, in whole or in part, any documentation which is provided by MTS in printed form  
under this Agreement.  
3.  
OTHER RESTRICTIONS. The software may not be assigned, sublicensed, translated or  
otherwise transferred by Customer without prior written consent from MTS. Customer may  
not reverse engineer, decompile, or disassemble the software. Any updates shall be used only  
on the Licensed System, and shall remain subject to all other terms of this Agreement.  
Customer agrees not to provide or otherwise make available the software including, but not  
limited to documentation, programs listings, object code, or source code, in any form, to any  
person other than Customer and his employees and /or agents, without prior written consent  
from MTS. Customer acknowledges that the techniques, algorithms, and processes contained  
in the software are proprietary to MTS and Customer agrees not to use or disclose such  
information except as necessary to use the software.  
Customer shall take reasonable steps consistent with steps taken to protect its own propri-  
etary information to prevent the unauthorized copying or use by third parties of the software  
or any of the other materials provided under this Agreement. Any previous version of the  
software must be destroyed or returned to Multi-Tech Systems, Inc. within 90 days of receipt  
of the software upgrade or update.  
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Chapter 10 - Service, Warranty and Technical Support  
4.  
WARRANTY. MTS warrants that the software will perform substantially in accordance to the  
product specifications in effect at the time of receipt by Customer. If it fails to perform  
accordingly, MTS will optionally repair any defect, or replace it. This warranty is void if the  
failure has resulted from accident, abuse, or misapplication. A signed Software Registration  
Card must be on file at MTS for this warranty to be in effect.  
THE FOREGOING WARRANTY IS IN LIEU ALL OTHER WARRANTIES, EXPRESSED OR IM-  
PLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABIL-  
ITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL MTS BE LIABLE FOR  
CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE LICENSED PROGRAM, WHETHER  
AS A RESULT OF MTS NEGLIGENCE OR NOT, EVEN IF MTS HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
5.  
6.  
INDEMNIFICATION. MTS will indemnify and defend Customer from any claim that the soft-  
ware infringes on any copyright, trademark, or patent. Customer will indemnify and defend  
MTS against all other proceedings arising out of Customers use of the software.  
GENERAL. If any of the provisions, or portions thereof, of this Agreement are invalid under  
any applicable statute or rule of law, they are to that extent deemed to be omitted.  
This is the complete and exclusive statement of the Agreement between the parties, which  
supersedes all proposals, oral, written and all other communications between the parties  
relating to the subject matter of this Agreement. This Agreement may only be amended or  
modified in writing, signed by authorized representatives of both parties.  
This Agreement shall be governed by the laws of the State of Minnesota.  
The waiver of one breach or default hereunder shall not constitute the waiver of any subse-  
quent breach or default.  
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Chapter 10 - Service, Warranty and Technical Support  
Technical Support  
Multi-Tech provides free technical support for as long as your product remains in service. Before  
calling Technical Support, please read through the Troubleshooting chapter of this User Guide. Also,  
ensure you have completed the Recording RouteFinder Information section below.  
To contact our Technical Support group, use one of the following contact options, keeping in mind  
that phone calls are handled with first priority:  
Contacting Technical Support  
...Using email  
...By phone  
France  
India  
[email protected]  
[email protected]  
[email protected]  
[email protected]  
+(33) 1-64 61 09 81  
+(91) 124-340778  
+(44) 118 959 7774  
U.K.  
Rest of World  
800-972-2439 (U.S. & Canada)  
or +763-785-3500  
Recording RouteFinder Information  
Before placing a call to our Technical Support staff, record the following information about your Multi-  
Tech RouteFinder.  
Model no.:________________________________  
Serial no.: ________________________________  
Firmware version: _________________________  
Software version: _________________________  
Note the status of your RouteFinder in the space provided before calling tech support. Make certain  
to include error messages, diagnostic test results, problems with a specific application, etc.  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
Online Warranty Registration  
If you have access to the World Wide Web, you can register your Multi-Tech product online at the  
following URL:  
http://www.multitech.com/register  
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Chapter 10 - Service, Warranty and Technical Support  
About the Internet  
Multi-Tech System’s is a commercial provider on the Internet.  
The Multi-Tech web site is located at http://www.multitech.com  
The Multi-Tech FTP site is located at ftp://ftp.multitech.com  
Ordering Accessories  
SupplyNet, Inc. can provide you with replacement transformers, cables and connectors for select  
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at:  
Mail:  
SupplyNet, Inc.  
614 Corporate Way  
Valley Cottage, NY 10989  
Phone:  
Fax:  
(800) 826-0279  
(914) 267-2420  
Email:  
[email protected]  
Internet: http://www.thesupplynet.com  
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Appendixes  
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Appendixes  
Appendix A - Regulatory Compliance Information  
Class B Statement  
FCC Part 15  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
·
·
·
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
·
Consult the dealer or an experienced radio/TV technician for help.  
This device complies with Part 15 of the FCC rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference.  
(2) This device must accept any interference that may cause undesired operation.  
Warning: Changes or modifications to this unit not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
Industry Canada  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement Canadien sur le  
materiel brouilleur.  
EMC and Safety Directive Compliance  
The CE mark is affixed to this Multi-Tech product to confirm compliance with the following European  
Community Directives:  
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States  
relating to electromagnetic compatibility.  
and  
Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member  
States relating to electrical equipment designed for use within certain voltage limits:  
each amended by Council Directive 93/68/EEC of 22 July 1993 on the harmonization of CE marking  
requirements.  
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Appendixes  
Appendix B - Tools for your RF802EW  
RouteFinder Monitor  
If you are having problems, the RouteFinder Monitor can be a valuable tool to assist in  
troubleshooting. Additional troubleshooting information is available through the on-line help screens.  
Refer to Chapter 6 for more information about using the RouteFinder monitor.  
PING  
Ping is an acronym for Packet Internet Groper. The PING utility is used as a diagnostic tool to  
determine if a communication path exists between two devices on the network. The utility sends a  
packet to the specified address and then waits for a reply. PING is used primarily to troubleshoot  
Internet connections, but it can be used to test the connection between any devices using the TCP/IP  
protocol.  
WINIPCFG and IPCONFIG  
There are two tools which are helpful in finding a computer’s IP configuration, MAC address and  
default gateway.  
WINIPCFG (for Windows 95/98)  
1. Select Start | Run and type winipcfg.  
2. The IP address, default gateway (the RF802EW IP address), and the MAC (adapter address)  
display.  
IPCONFIG (for Window NT/2000)  
1. From a DOS Prompt, type IPCONFIG and press Enter.  
2. The IP address, default gateway (the RF802EW IP address), and the MAC (adapter address)  
display.  
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Appendixes  
TRACERT  
TRACERT is an extensive PING utility that allows you to trace the route of an IP address. The utility  
reports the number of router hops, the time for each hop, and any failed attempts to cross a hop. The  
information provided by this utility assists you to locate the specific site of a failed PING. You can run  
TRACERT at the DOS prompt (e.g., c:\tracert www.yahoo.com). The utility will provide information  
about the route and number of hops required to reach the destination IP address associated with the  
network address or URL.  
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Appendixes  
Appendix C - Cabling Diagrams  
WAN/LAN Cables  
WAN  
LAN  
Pin  
1
Circuit Signal Name  
TD+ Data Transmit Positive  
2
TD- Data Transmit Negative  
RD+ Data Receive Positive  
3
6
RD- Data Receive Negative  
Serial Cable  
Male  
Male 8-pin  
DB-25  
Mini-DIN  
8
3
2
1
2
3
4
5
6
7
8
20  
To RF802EW  
To Modem  
7
6
4
5
Transmit Data  
Gnd  
Receive Data  
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Glossary  
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Glossary  
The following is a glossary of terms used in this manual:  
B
Baudrate  
Baudrate refers to the number of bits per second (Bps) that are transmitted between your  
network device and modem or ISDN TA.  
D
DHCP (Dynamic Host Configuration Protocol)  
A protocol that was made to lessen the administrative burden of having to manually configure  
TCP/IP Hosts on a network. DHCP makes it possible for every computer on a network to extract  
its IP information from a DHCP server instead of having to be manually configured on each  
network computer. The DHCP server built-in to your RouteFinder allows every computer on your  
network to automatically extract IP information from the RouteFinder.  
Why is it called Dynamic?  
Each time a network client turns on their computer your RouteFinder DHCP server will  
automatically give them an IP address from the IP address pool configured in the DHCP  
Configuration dialog box in RouteFinder Manager. It is called Dynamic because the address that  
is issued could be different each time a computer connects to the network.  
DNS (DomainNameSystem)  
A DNS Server can be thought of as the computer at your ISP whose job is to take all the URLs  
that you type into your web browser and translate them to their corresponding IP address. To  
use this the DNS translator, you need to know the IP address of your ISP’s DNS Server.  
E
Ethernet  
A LAN (Local Area Network) protocol developed by Xerox and DEC. It is a very commonly used  
type of LAN.  
F
Firewall  
A system designed to prevent unauthorized access to or from a private network. Firewalls are  
typically installed to give users access to the Internet while protecting their Internal Information.  
Your RouteFinder uses a firewall technology known as NAT (see NAT). Each message entering  
or leaving the intranet passes through the firewall. The firewall examines each message and  
blocks those that do not meet the specified security criteria.  
Firmware  
Software that has been has been permanently or semi-permanently written to the RouteFinder’s  
memory. Your RouteFinder supports flash ROM which means you can upgrade the fimware in  
your network device very easily by downloading a copy of the new firmware from the Multi-Tech  
web site and using the RouteFinder Manager Upgrade Firmware function.  
FTP (File Transfer Protocol)  
A protocol which allows a user on one host to access,and transfer files to and from another host  
over a network.  
I
IP (Internet Protocol)  
The Internet Protocol is the network layer for the TCP/IP Protocol Suite. It is a connectionless,  
best-effort packet switching protocol.  
Intranet  
An Intranet is the use of Internet technologies within a company. Intranets are private networks  
that exist only within organizations, while the Internet is a global network open to all.  
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Glossary  
IP Addresses  
A computer on the Internet is identified by an IP Address. A computer’s IP address is like a telephone  
number. It identifies one address or in this case one computing device. Every computer or device on  
the network must have a different IP address.  
An IP address consists of four groups of numbers called octets, which are separated by periods. For  
example, 213 .0.0.1 is an IP address. An IP address consists of a network portion and a host  
portion. The network portion identifies the subnet that the computer belongs to. The host portion  
identifies the particular computer or node on that network.  
IP addresses can either be dynamic (temporary) or static (permanent or fixed). A dynamic IP  
address is a temporary IP address that is assigned to you by a server (usually a DHCP server) when  
the computer is powered on. A static IP address is a permanent IP address that is set up on each  
individual computer. When your RouteFinder dials-up your ISP, your ISP can give it a fixed or  
dynamic IP address. Likewise when you power on your computer, the RF802EW can give your  
computer a dynamic or fixed IP address.  
ISDN TA  
(Integrated Services Digital Network Terminal Adapter) ISDN is a high speed digital telephone  
connection involving the digitization of the telephone network using existing wiring. An ISDN Terminal  
Adapter can be thought of as an ISDN Modem.  
ISP (Internet Service Provider)  
An organization that provides Internet services. An ISP is the company that provides the connection  
from your computer to the Internet. An ISP can offer a range of services, such as dial-up accounts,  
e-mail, web hosting or News.  
L
LAN (Local Area Network)  
A data network intended to serve an area of only a few square kilometers or less. This often means  
a small private network in companies.  
M
ML-PPP (Also called MP or MPPP)  
Stands for Multilink Point to Point Protocol and is an advancement of the PPP protocol that allows for  
the bridging or bundling of two ISDN or analog channels for faster connections.  
MAC address  
The hardware address of a Device connected to a shared media. To find out the MAC address of  
your computer please see Troubleshooting.  
N
NAT Technology  
NAT is short for Network Address Translation. NAT is an Internet standard that enables a local-area  
network to use one set of IP addresses for internal traffic and a second set of IP addresses for  
external traffic. The RF802EW provides the necessary IP address translations. NAT is sometimes  
referred to as “IP Address Masquerading”. This technology provides a type of firewall by hiding the  
internal IP addresses.  
How does it work?  
Every IP address on the Internet is a Registered or legal IP address. Therefore, no two IP addresses  
on the Internet are the same. For you to use your network device to access the Internet you need a  
registered IP address from your ISP (Internet Service Provider). Using a registered IP address on  
your Intranet or LAN is not necessary. When clients on your network start surfing the Internet, your  
RouteFinder will receive all the requests for information. The RouteFinder will dial-up your ISP and  
your ISP will give your RouteFinder a registered legal IP address. Your RouteFinder uses this IP  
address to request information saying ,”send all information back to me at this IP address”. In  
essence it appears as though all your clients requests are coming from that one IP address (hence  
the name IP masquerading). When all the information comes back through the RouteFinder, it sorts  
the data using an Address Translation Table and returns the data to the computer on your network  
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Glossary  
that requested it.  
If someone on the Internet tries to access your network, the firewall function of the RouteFinder stops  
the request. The device will not reverse translate network addresses unless you have specifically  
allowed this feature using the Virtual Server function (IP Mapping).  
NetworkAddress  
The network portion of an IP address. For a class A network, the network address is the first byte of  
the IP address. For a class B network, the network address is the first two bytes of the IP address.  
For a class C network, the network address is the first three bytes of the IP address. In each case,  
the remainder is the host address. In the Internet, assigned network addresses are globally unique.  
P
Packet  
A packet is a piece of a message transmitted over a packet-switching network. A packet contains the  
destination address of the message as well as the data. In IP networks, packets are often called  
datagrams.  
Port Number  
The term port can mean the connector on your computer or it can be thought of as a server number.  
Every service that travels over phone lines and modems has a standard port number. For example,  
the World Wide Web service uses the standard port number, 80 and the standard telnet port is 23.  
Port numbers are controlled and assigned by the IANA (Internet Assigned Numbers Authority). Most  
computers have a table in their systems containing a list of ports that have been assigned to specific  
services. You can alos find lists of standard port numbers on the World Wide Web.  
Protocol  
A formal description of message formats and the rules two computers must follow to exchange those  
messages. You can think of protocols like languages. If two computers or devices aren’t speaking  
the same language to each other, they won’t be able to communicate.  
PPP (Point -to- Point Protocol)  
PPP enables dial-up connections to the Internet and is the method that your network device connects  
to the Internet. PPP is more stable than the older SLIP protocol and provides error checking  
features.  
R
Router  
A device which forwards traffic between networks. If you request information from a location on your  
network or the Internet, the router will route the request to the appropriate destination. The router’s  
job is to listen for requests for IP addresses that are not part of your LAN and then route them to the  
appropriate network which may either be the Internet or another sub-network on your LAN.  
S
Server  
A provider of resources (e.g.,file servers and name servers). For example your RouteFinder provides  
Internet Access and can be thought of as an Internet Access Server.  
Subnet  
A portion of a network that shares a common address component. On TCP/IP networks, subnets are  
defined as all devices whose IP Addresses have the same prefix. For example, all devices with IP  
addresses that start with 213 .0 .0 .would be part of the same subnet.  
SubnetMask /IPAddressMask  
Subnet mask is what is used to determine what subnet an IP address belongs to. Subnetting  
enables the network administrator to further divide the host part of the address into two or more  
subnets.  
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Glossary  
T
TCP/IP (Transmission Control Protocol/Internet Protocol)  
A suite of communication protocols used to connect hosts on the Internet. Every computer that  
wants to communicate with another computer on the Internet must use the TCP/IP protocol to  
transmit and route data packets. The format of an IP address is a 32-bit numeric address written as  
four octets separated by periods. Each number can be zero to 255. Within an isolated network, you  
can assign IP addresses at random as long as each one is unique. However, connecting a private  
network to the Internet requires using registered IP addresses to avoid duplication.  
The four groups of numbers (octets) are used to identify a particular network and host on that  
network. The InterNIC assigns Internet addresses as Class A, Class B, or Class C. Class A  
supports 16 million hosts on each of 127 networks. Class B supports 65,000 hosts on each of  
16,000 networks. Class C supports 254 hosts on each of 2 million networks. Due to the large  
increase in access to the Internet, new classless schemes are gradually replacing the system based  
on classes.  
U
UDP (User Datagram Protocol)  
An Internet Standard transport layer protocol. It is a connectionless protocol that adds a level of  
reliability and multiplexing to IP.  
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Index  
I
Index  
Interface: ........................................................ 48  
IP .................................................................... 48  
IP Address/Name ........................................... 61  
IP Routing....................................................... 36  
IPCONFIG .................................................... 109  
IPX/SPX ...................................................76, 83  
A
Adding TCP/IP .........................................69, 90  
Async Port...................................................... 35  
Authentication ................................................ 38  
Available Devices ........................................... 33  
L
B
LAN -to- LAN .................................................. 94  
LAN DHCP Server ......................................... 46  
LAN Ethernet Segment .................................. 35  
LMHosts ......................................................... 95  
Load Settings ................................................. 55  
Local Client List .............................................. 38  
Local Setting .................................................. 38  
Login Script .................................................... 43  
Back Panel ....................................................... 8  
Baudrate......................................................... 42  
C
Cabling ........................................................... 13  
Callback Settings ........................................... 37  
Callback Type................................................. 38  
Configuration .................................................. 15  
Connection ..................................................... 10  
M
Memory .......................................................... 10  
Modem String ................................................. 45  
D
N
Device IP Address .......................................... 17  
Device Name and Password .......................... 54  
DHCP ............................................................... 9  
Dial-up Retry .................................................. 46  
Dimensions .................................................... 10  
DNS...............................................................113  
NAT .................................................................. 9  
NAT Disabled ................................................. 94  
Netmask ......................................................... 48  
NT Server Connection .................................... 68  
P
E
Password ....................................................... 54  
PING ............................................................ 109  
POP3.............................................................. 41  
Port Settings................................................... 42  
Power 5VDC .................................................... 8  
Power Output ................................................. 10  
PPP Settings .................................................. 35  
Primary Network Logon............................71, 84  
Privilege Level ................................................ 50  
Enable IP Mapping ......................................... 41  
Ethernet.........................................................113  
Event Messages............................................. 62  
F
File and Print Sharing ..................................... 70  
file sharing ...................................................... 94  
Filter Settings ................................................. 50  
fixed-cost ADSL.............................................. 18  
Front Panel....................................................... 8  
FTP ................................................................ 41  
R
Radius ............................................................ 39  
Refresh Device List ........................... 33, 53, 59  
Registering your product .............................. 105  
Regulatory Compliance ................................ 108  
Remote Access .............................................. 40  
Reset ................................................................ 8  
RouteFinder Manager .................................... 33  
RouteFinder Monitor....................................... 59  
routing ............................................................ 94  
Routing Settings ............................................. 48  
Routing Table ................................................. 49  
G
Gateway ......................................................... 48  
General Diagnostic......................................... 57  
General Settings ............................................ 34  
H
Hardware........................................................ 10  
Hardware Installation...................................... 12  
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Index  
Rx ................................................................... 65  
S
Safety ............................................................. 12  
Save Settings to File ...................................... 55  
Save to File .................................................... 60  
SMTP ............................................................. 41  
Software Installation ....................................... 15  
Software User License Agreement............... 103  
Statistics Tab .................................................. 65  
Status Tab ...................................................... 64  
T
TCP/IP............................................................ 81  
TCP/IP Tab ..................................................... 62  
Technical support ......................................... 105  
Terminate Connection .................................... 60  
Test Connection ............................................. 59  
Time Tab......................................................... 63  
TRACERT .....................................................110  
Troubleshooting.............................................. 97  
Tx ................................................................... 65  
U
Unpacking ...................................................... 12  
Upgrade Firmware ......................................... 56  
V
Virtual Server ................................................. 41  
W
WAN Ethernet Segment ................................. 35  
WAN Speed.................................................... 10  
Warranty.................................................10, 101  
Weight ............................................................ 10  
WINIPCFG ................................................... 109  
WWW ............................................................. 41  
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