Operating and Installation
Instructions
Washer
W 3037
en - US
To prevent accidents and
appliance damage,
read these instructions
before
installation or use.
M.-Nr. 09 676 140
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Contents
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the exterior and control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the detergent drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the drain pump and lint trap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
A wash program cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The display shows a fault message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General problems with the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Poor wash results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The drum door cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Opening the drum door during a power failure . . . . . . . . . . . . . . . . . . . . . . . . . . 37
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Leveling the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Help protect our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3
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IMPORTANT SAFETY INSTRUCTIONS
Do not install your washing machine
where temperatures below freezing
may occur. Frozen hoses may burst
under pressure. The reliability of the
electronic control unit may be impaired
at temperatures below freezing.
~
,WARNING - To reduce the risk of
fire, electric shock or injury to
persons while using your appliance
follow basic safety precautions,
including the following:
Before connecting the machine,
~
Read all instructions before using
the appliance.
~
ensure that the connection data on the
data plate (fusing, voltage and
frequency) match the mains electrical
supply. If in doubt contact an
electrician.
GROUNDING INSTRUCTIONS
~
This appliance must be grounded. In
the event of a malfunction or
breakdown, grounding will reduce the
risk of electric shock by providing a
path of least resistance for electric
current. This appliance is equipped
with a cord having an equipment-
grounding conductor and a grounding
plug. The plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
Do not use an extension cord to
connect this appliance to the power
supply. Extension cords do not
guarantee the required safety of the
appliance (e.g. danger of overheating).
~
This appliance is not designed for
~
maritime use or for use in mobile
installations such as recreational
vehicles or aircraft. However, under
certain conditions it may be possible for
an installation in these applications.
Please contact the Miele Technical
Service Dept. with specific
WARNING - Improper connection of
~
the equipment-grounding conductor
may result in a risk of electric shock.
Check with a qualified electrician if you
are in doubt as to whether the
requirements.
appliance is properly grounded.
Do not repair or replace any part of
~
the appliance or attempt any servicing
unless specifically recommended in
these operating instructions.
Do not modify the plug provided
~
with the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.
Do not install or use a washer with
~
visible damage.
Do not install or store this appliance
~
where it will be exposed to the weather.
4
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IMPORTANT SAFETY INSTRUCTIONS
If the power cord is damaged it
~
must only be replaced by a Miele
Only use the washing machine to
~
wash items which are specified by the
Service technician with a genuine Miele manufacturer to be machine washable
power cord.
on the fabric care label. Any other
applications may be dangerous.
Under certain conditions, hydrogen
gas may be produced in a hot water
~
Do not wash articles that have been
~
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has solvents or other flammable
previously cleaned, washed, soaked or
spotted with gasoline, dry-cleaning
not been used for such a period, turn
on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built-up
hydrogen gas. Do not smoke or use an
open flame during this time, the gas is
flammable.
substances. These articles give off
vapors that could ignite or explode. Do
not add these items to the wash load.
Do not add gasoline, dry-cleaning
~
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors which could ignite or explode.
Before the appliance is removed for
service or discarded, remove the door.
~
Do not use cleaning solvents on or
~
near the machine or the controls.
Contact with cleaning solvents will
damage the surface.
Use
Do not allow children to play on or in
~
Do not reach into the appliance if
the drum is moving.
~
the appliance. Close supervision is
necessary when the appliance is used
near children.
Do not tamper
~
with the controls.
The drum door glass will be hot
when washing at very high
temperatures.
Do not touch the glass. Danger of
burns! Keep children away from the
washer when in use.
~
SAVE THESE
INSTRUCTIONS
5
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Guide to the washer
Control panel
aProgram buttons
To select a wash program
f"Start" button
Starts the selected wash program
bOption buttons
Special features to enhance a wash
program
g"Cancel" button
Switches back to the previous menu
during program selection or cancels
the running program
cPC Indicator
Allows a service technician to check
and update the wash programs
h"On/Off" button
Turns the machine on and off
d"Delay Start" button
To delay the start of a program
i"Door" button
Opens the drum door
eDisplay with "Menu" buttons
See more information on the
following pages
6
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Guide to the washer
Display function
"Menu" buttons
The display allows you to operate and
select various functions of the washer.
Selection and display of program
settings
– Temperature selection
– Spin speed selection
– Delay start
– Display of an approximate program
running time
Various settings can be made with the
"Menu" buttons.
Program selection using the display
By pressing the "MasterCare" button,
you can select from the following
programs:
The values above the vertical line can
be adjusted and/or confirmed.
Example:
– Extra White
– Delicates
Duration:
1:02 h
– Denim / Jeans
– Dress shirts
– Pillows
MG G P G G GM MG G G G P GM
Warm
High spin
Pressing the left menu button "Warm"
allows to adjust the temperature. The
"High spin" button allows you to adjust
the spin speed.
– Outerwear
– Table linens
– Beach towels
– Express
Example:
MasterCare
Extra White
– Drain / Spin
– Quick rinse
+
OK
With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
7
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Before using for the first time
Shipping strut reminder
The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions."
The shipping struts must be
removed before the first use to avoid
machine damage.
^ Confirm that the shipping struts have
been removed by pressing "OK".
This washing machine has
undergone thorough testing in the
factory, there may be some residual
water in the drum from this process.
The washer is now ready for the first
use.
Running a spin cycle before the first
use is, for safety reasons, not possible.
To activate the spin cycle a wash
program must be run without laundry
or detergent.
Starting the first wash program
Select program
^ Turn on the water supply.
^ Press the program button "Sanitize".
The Welcome screen shows once the
washer is turned on for the first time.
^ Press the "Start" button.
The Welcome screen will not show
after the washer has run for more than 1
hour.
Once the program has finished the first
use is complete. The washer can be
used.
The display now shows the language
setting.
Setting the display language
The default setting for the display
language is German. The display
language can be adjusted.
Language
english
+
OK
^ Select the desired language by
pressing the left menu button "+".
Confirm the setting with the right
"OK" button.
8
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Using the washer
1. Prepare and sort the laundry Sort the laundry
^ Only wash items that are labeled
machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam.
^ Sort the laundry by care label and
color.
General tips
– Dark fabrics often bleed the first few
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
^ Empty all pockets.
,Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
– Curtains: Remove any lead weights
or strips before washing.
– Loose bra underwires should be
removed or sewn in place before
washing.
Pre-treat stains
^ Tough stains (blood, egg, coffee, tea,
etc.) or badly soiled areas (collars
and cuffs) should be pre-treated with
a stain remover or a paste made from
powder detergent and warm water.
Dab stains with a damp light colored
cloth. Do not rub!
– Woolens, knitted garments, jeans,
pants and sweat shirts should be
turned inside out.
– Close zippers, hooks and eyelets
before washing.
– Comforter covers and pillowcases
should be fastened to prevent small
items from rolling inside of them.
,Do not use chemical solvents in
the machine.
– Do not wash items with the h
symbol on the fabric care label.
9
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Using the washer
2. Turn on the washer
^ Press the I-On / 0-Off button. The
washer is turned on and the program
indicators light.
The drum light is on.
The drum light turns off automatically
after five minutes. To turn the light on
again press the "Door" button.
To prevent damage to the door seal
and clothing, make sure that there
are no clothes caught between the
drum door and the seal.
3. Load the laundry
^ Close the drum door.
^ Press the "Door" button to open the
drum door.
^ Load the laundry loosely into the
drum. For best results, wash mixed
loads of small and large items. This
will improve washing effectiveness
and help distribute the load evenly.
Water consumption and energy usage
are determined by the size of the load.
The washer automatically adjusts the
amount of water to conserve water and
energy when washing smaller loads.
The time remaining will automatically be
adjusted to reflect a shorter wash
program.
10
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Using the washer
4. Select a program
5. Select a temperature and/or
spin speed
The pre-selected temperature and/or
spin speed can be adjusted if the
program allows so.
Duration:
1:02 h
MG G P G G GM MG G G G P GM
Warm
High spin
^ By pressing the left menu button
"Warm", the temperature can be
adjusted. Pressing the "High spin"
button will adjust the spin speed.
^ Press the button of the desired
program. See the "Program guide" for
information about the programs.
When selecting "MasterCare" the
display shows a list.
The indicator of the selected program
lights.
MasterCare
Extra White
+
OK
^ With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
Duration:
1:12 h
Extra White
Hot
Max spin
^ If desired and allowed by the
program, adjust the temperature and
spin speed with the menu buttons.
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Using the washer
Program guide
Temperature
Normal
Hot
*
Final spin
Item / Tip
Options: Heavy Soil, Extended, Sensitive, Buzzer
D
C
B
A
Items made from cottons, linen or mixed
fabrics.
Very Warm
Warm
Max spin
Important:
Fill the drum only 3/4 of the way. Items
need room to move otherwise they
might get caught in the drum door seal.
Cold
No Heat
Wrinkle free
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
J
I
H
G
Items made from synthetics, mixed
fabrics or wrinkle free cottons.
Very Warm
Warm
High spin
Med spin
Cold
No Heat
Sanitize
Sanitize
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
E
D
Max spin
Items which have skin contact or for
special hygienic requests.
High spin
Handwash
Warm
Options: Heavy Soil, Extended, Sensitive, Buzzer
N
M
Hand washable items which do not
contain wool or silk.
Med spin
Cold
No Heat
* Garment care label symbols
The default settings are highlighted in bold.
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Using the washer
Temperature
Woolens
Warm
*
Final spin
Item / Tip
Options: Sensitive, Buzzer
B
A
High spin
Med spin
Slow spin
Hold
Items made from washable wool or
mixed woolens.
Cold
No Heat
No spin
Silk
Options: Buzzer
Slow spin
Cold
M
Silk and hand washable items which do
not contain wool.
No Heat
Custom
Sanitize
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
E
D
C
B
A
Max spin
High spin
Med spin
Slow spin
Hold
All options are selectable for "Sanitize"
and "Normal" programs.
Very Warm
Warm
No spin
Cold
No Heat
Extra White
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
D
C
Max spin
For white items without special hygienic
requests
High spin
Very Warm
* Garment care label symbols
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Using the washer
Temperature
Delicates
Warm
*
Final spin
Item / Tip
Options: Extended, Buzzer
N
M
Med spin
Slow spin
Hold
For delicate items made from synthetics.
Cold
No Heat
No Spin
Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm
B
A
High spin
All items made from denim.
Before washing denim items, turn them
inside out.
Med spin
Cold
No Heat
Dress shirts
Warm
Options: Heavy Soil, Sensitive, Buzzer
B
A
Med spin
Slow spin
Hold
Pretreat collars and cuffs if needed.
Cold
No Heat
No Spin
Pillows
Hot
Options: Sensitive, Buzzer
D
C
B
High spin
Med spin
Slow spin
Washable pillows with a filling of
feathers, down or synthetics.
Very Warm
Warm
2 twin or 1 queen size pillow
Outerwear
Cold
Options: Buzzer
Med spin
A
Close all zippers.
Do not use fabric softener.
Table linens
Warm
Options: Heavy Soil, Extended, Sensitive, Buzzer
B
A
High spin
Med spin
Slow spin
Hold
For table cloths and napkins.
Cold
No Heat
No Spin
* Garment care label symbols
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Using the washer
Temperature
*
Final spin
Item / Tip
Beach towels Options: Buzzer
No Heat
A
Max spin
Program to rinse sand from beach
towels.
Do not use detergent.
Express
Warm
Options: Buzzer
B
A
Max spin
Small loads of mixed items for the
programs "Normal" and "Wrinkle free".
High spin
Med spin
Slow spin
Hold
Cold
No Heat
No Spin
Drain / Spin
Options: Buzzer
Max spin
High spin
Med spin
Slow spin
No Spin
Quick rinse
Options: Buzzer
High spin
Med spin
Slow spin
Hold
No Spin
* Garment care label symbols
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Using the washer
Final spin speed
Rinse spin
Program
Normal
The laundry is spun after the main wash
and between the rinse cycles.
Reducing the final spin speed will also
reduce the rinse spin speeds.
Max spin
High spin
Max spin
Med spin
High spin
Slow spin
Max spin
Max spin
Med spin
High spin
Med spin
High spin
Med spin
High spin
Max spin
Max spin
Max spin
High spin
Wrinkle-free
Sanitize
Handwash
Woolens
Hold
^ Select the option "Hold".
Silk
Custom
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
Extra White
Delicates
Denim/Jeans
Dress shirts
Pillows
– Selecting the final spin
Outerwear
Table linens
Beach towels
Express
The washer is set default to the
maximum spin speed of the wash
program. You can select a lower spin
speed.
Drain / Spin
Quick rinse
^ Press "Start" to begin the final spin.
– To finish the program
The final spin speed can be reduced, if
the program allows changes. The
selection of a final spin speed higher
than that shown above is not possible.
^ Press the "Cancel" button. The water
will be drained and the program
ends.
No spin
(Deselect rinse spin and final spin)
^ Select "No spin". The laundry is not
spun after the final rinse, but the
water is drained away. After the drain
cycle the washer goes immediately
into the anti-crease cycle.
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Using the washer
6. Select an option
Heavy Soil
For heavily soiled laundry or stubborn
dried on stains.
A pre-wash takes place and the wash
time for the main wash is extended.
Extended
For laundry with normal to heavy soiling
or stains.
The main wash cycle time for the wash
program is extended.
^ Select the desired Option with the
respective button. Once an Option is
selected, the indicator lights.
Sensitive
An additional final rinse washes away
detergent residue and scents.
See the "Program Guide" to determine
which Option is selectable for each
program.
An additional rinse takes place.
Buzzer
If an Option cannot be selected, the
wash program does not permit it.
A buzzer signals the end of the wash
program or after "Hold". The buzzer
sounds until the washer is turned off.
The buzzer volume can be adjusted.
Adjusting the buzzer volume
No program is selected.
^ Press the "Buzzer" button until the
display shows:
Volume setting
MG G G P G GM
)
OK
^ Press the left menu button ")" to
adjust the buzzer volume. Confirm
with "OK".
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Using the washer
7. Add detergent
Too little detergent may cause:
– laundry to not be cleaned effectively
and become gray and stiff over time.
Front loading washing machines
require special high efficiency
detergents. Closely follow the
requirements of the detergent
manufacturer.
– grease to not be completely washed
from the laundry.
– calcium deposits on the heater.
Use detergent according to the laundry
soiling. Use less for smaller loads.
Too much detergent may cause:
– oversudsing with poor wash, rinse
and spin results.
Light soiling
No soiling or stains are visible.
– a higher water usage, because of an
extra rinse which is automatically
added
Normal soiling
Some visible soiling or a few light
stains.
– a higher environmental burden.
Heavy soiling
Very visible soiling or stains.
Use the "Heavy soil" function and split
the detergent in the Heavy soil
compartment as described.
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Using the washer
Using liquid detergent
i
Detergent for Heavy Soil
^ Only add detergent (1/3 of the total
amount recommended) to the i
compartment, if the "Heavy Soil"
option is selected.
OR
Bleach
^ Add bleach to compartment i as
described by the manufacturer.
^ Pull out the detergent dispenser
drawer and add detergent to the
compartments.
^ Do not use the "Heavy Soil" option.
Once the main wash cycle has finished
the bleach will automatically be rinsed
from the compartment.
You can not combine "Heavy soil"
and use bleach in the same cycle.
The "Heavy soil" function flushes
away the bleach prematurely.
j
§
Detergent for the main wash
Fabric softener or liquid starch
^ Close the detergent drawer.
19
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Using the washer
Using powder detergent
i Detergent for "Heavy Soil"
Liquid detergent inserts come already
inserted in the detergent
compartments. To use powder
detergent remove the inserts.
^ Only add detergent (1/3 of the total
amount recommended) to the i
compartment, if the "Heavy Soil"
option is selected.
Since powder detergents already
contain bleach, using additional
liquid bleach is not recommended.
j
§
Detergent for the main wash
Fabric softener or liquid starch
^ Replace the inserts in the
compartments before using liquid
detergent.
^ Remove the inserts from both
compartments j and i.
20
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Detergent
You can use all high efficiency detergents which are formulated for household
washing machines. Closely follow the requirements of the detergent manufacturer.
Universal
Color
Delicate
Bleach
Normal
X
X
X
X
X
X
X
Wrinkle-free
Sanitize
Handwash
Woolens
X
Detergent for wool
Silk
X
Custom
X
X
X
X
X
X
X
X
Extra White
Delicates
Denim / Jeans
Dress shirts
Pillows
X
X1)
X
X
X1)
X1)
Outerwear
Table linens
Beach towels
Express
X
X
X
X
X
Do not use detergent
X
1)
only liquid detergent
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Fabric care
Fabric softener
Makes fabrics feel softer and reduces
static cling in the dryer.
Bleach
To remove difficult to clean stains.
Dispensing bleach
Mild liquid starch
A synthetic starch wash that gives
fabrics some stiffness.
The liquid detergent insert must be
inserted in compartment i. The
option "Heavy Soil" cannot be
selected.
Starch
Gives the fabrics stiffness and volume.
Dispensing fabric softener or liquid
starch
^ Pour the bleach into compartment i
according to the manufacturer's
instructions.
^ Add the fabric softener, mild liquid
starch or starch to compartment §.
Do not exceed the maximum fill
level marked inside the
The bleach will be automatically
dispensed after the main wash.
compartment.
Dyes / dye removers
The fabric softener / liquid starch will be
dispensed during the final rinse.
A small amount of water will remain in
the compartment at the end of the
program §.
The use of dyes in the washer is
recommended only to a degree of
usual household use. The salt used for
dying may corrode the stainless steel
with frequent use.
^ Use only as directed by the
manufacturer.
If starching frequently, clean the
dispenser compartment and
especially the siphon tube.
,Do not use dye removers in
this washer!
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Using the washer
8. Select Delay Start
(if desired)
Cancel
Press the "Cancel" button.
Delay start allows you to delay the start
of a program from 30 minutes up to a
maximum of 24 hours.
Adjust
To adjust the Delay Start time cancel
and reset.
9. Start the program
^ Press the "Delay" button.
Duration:
1:02 h
MG G P G G GM MG G G G P GM
^ Press the flashing "Start" button.
If the delay start is set, the remaining
times elapses in the display. Once the
delayed start time has elapsed or
immediately after the program start, the
approximate program running time is
displayed. The overall program time
may be shortened or lengthened.
Warm
High spin
^ With every touch of the "Delay"
button, the start is delayed longer.
Press and hold to speed up the
count.
– For a delay less than 10 hours, the
delay time extends in 30 minute
increments.
Additionally the sequence cycle is
displayed. The washer shows the
current program step.
– For a delay time more than 10 hours,
the delay time extends in 1 hour
increments.
The drum light turns off once the
program starts.
23
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Using the washer
10. Activate the Child Lock
(if desired)
11. Program end
During the "Anti-crease" program the
display shows "Anti-crease" alternating
with "End".
The Child Lock can be activated to
prevent a child from canceling the
program and opening the door at the
end of a program.
^ Open the drum door and remove the
laundry.
^ Press and hold the "Heavy soil"
button until the display shows:
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
X
Locked
Deactivate the Child Lock
^ Press the "Heavy soil" button until the
display shows:
W
Once the program has finished, the
Ready to use
Child Lock must be deactivated.
^ Check the folds of the door seal for
any small articles.
^ Close the drum door.
^ Activate the Child Lock so children or
animals do not find their way into the
drum.
24
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Using the washer
Canceling a program
Interrupting a program
A program can be canceled any time
after the program start.
^ Turn the washer off.
To continue:
^ Turn the washer on again.
Changing a program
A program change is not possible once
the program has started. The program
must be canceled.
Adjusting the temperature
The temperature can be changed up to
6 minutes after the program start.
^ Press and hold the "Cancel" button
until the display shows:
Adjusting the spin speed
The spin speed can be adjusted
anytime until the beginning of the final
spin.
Cancel
Adjusting the options
The wash water will be drained away.
The options "Extended" or "Sensitive"
can be selected or deselected up to
6 minutes after the program start.
To add or remove laundry
^ Open the drum door.
The "Buzzer" option can be selected or
deselected at any time.
To select another program
The display requests the program
selection.
^ Press the desired program button.
25
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Using the washer
Preparing your appliance for
an extended vacation
The drum door cannot be opened if:
– the water temperature is greater than
130°F (55°C).
If you elect to turn off the water to your
home for an extended period of time,
please note that this may not be
– the water level is too high.
– the program has reached the "Final
Spin".
enough to reduce the risk of a leak.
To be completely safe, you must
turn off the water supply to each
individual appliance. This means
under the sink for a dishwasher, at
the laundry bib for your washer, etc.
– The Child Lock function is activated.
If you attempt to open the door while
the washer is in one of the above
statuses "Machine locked" will appear
in the display.
Adding/removing laundry
during a wash program
X
Machine locked
^ Press and hold the door button until
the door opens.
^ Add or remove laundry.
^ Close the door.
The program continues automatically.
Note:
Once the program has started the
washer can not make adjustments of
the load size.
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Quick guide
Remove this guide for easy
reference
Please read all
instructions, especially
the "Important Safety Instructions",
before using the washer.
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Quick guide
1. Sort the laundry
4. Selecting a program
^ Empty all pockets.
^ Press the program button of the
desired program.
^ Sort the laundry by fabric and color.
^ Pretreat stains.
The indicator of the selected program
lights.
2. Turn on the washer
5. Selecting a temperature
The preselected temperature and/or
spin speed can be adjusted if the
program allows so.
Duration:
1:02 h
^ Press the "On/Off" button. The washer
is turned on and the program
indicators light.
MG G P G G GM MG G G G P GM
Warm
High spin
3. Load the laundry
By pressing the left button the
temperature will be adjusted. Pressing
the right button modifies the spin
speed.
^ Press the "Door" button and load the
laundry.
^ Close the drum door.
To prevent damage to the door seal
and clothing, make sure that there are
no clothes caught between the drum
door and the seal.
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Quick guide
6. Selecting an Option
8. Selecting Delay Start
^ Press the "m" delay start button.
Start in:
1:02 h
MG G P G G GM MG G G G P GM
Warm
High spin
^ With every touch of the "m" delay
start" button, the start is delayed
longer.
9. Starting a program
^ Press the flashing "Start" button.
^ Select the desired Option with the
respective button. Once an Option is
selected, the indicator lights.
10. Activating the Child Lock
^ Press and hold the "Heavy Soil"
button until the display shows:
7. Add detergent
X
Locked
^ Deactivate the Child Lock after the
program has finished.
11. Unload the laundry
^ Open the drum door.
^ Remove the laundry.
^ Add detergent to the respective
compartments.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
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Quick guide
Program guide
Normal
X
X
X
X
X
X
X
X
X
X
X
Wrinkle-free
X
X
X
X
Sanitize
X
X
X
Handwash
Woolens
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Silk
Custom
X
X
X
X
X
X
X
X
X
Extra White
Delicates
Denim / Jeans
Dress shirts
Pillows
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Outerwear
Table linens
Beach towels
Express
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Drain / Spin
Quick rinse
Selectable Options except for buzzer
Heavy Soil
Extended
Sensitive
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Default settings are printed in bold.
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Cleaning and care
Descaling the washer
,Before cleaning or maintenance,
disconnect the power supply by
unplugging the unit or manually
"tripping" the circuit breaker.
If the correct amount of detergent is
dispensed, the machine should not
need to be descaled.
^ If the washer needs to be descaled,
use a descaling agent with corrosion
protection. These special descaling
agents can be purchased from Miele.
Use as directed on the packaging.
,Do not use a hose to wash down
the washer.
Cleaning the exterior and
control panel
Cleaning the detergent drawer
Detergent residue should be cleaned
out regularly.
^ Clean the exterior of the washer with
a mild solution of non-abrasive
detergent or soap and water, and
wipe dry with a soft cloth.
^ Clean the drum with a stainless steel
cleaner specially formulated for use
in a washing machine, available from
Miele.
,Do not use chemical solvents,
abrasive cleaners, glass or all
purpose cleaners!
They will damage the surface.
Cleaning the drum
^ Pull out the detergent drawer as far
as it goes. Press down on the red
release lever and pull the drawer out
of the machine.
Miele suggests running a
"maintenance cycle" approx. once a
month to ensure that your washing
machine remains clean and free of any
soil buildup or odors.
^ Remove the liquid detergent inserts.
^ Clean the detergent drawer with
warm water.
^ Do not add laundry to the drum.
^ Select the "Sanitize" program.
^ Add 1/4 cup of detergent and/or
bleach to the respective
compartment (if desired).
^ Run the program as normal through
to completion.
27
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Cleaning and care
^ Clean the siphon tube.
Cleaning the niche of the detergent
drawer
1. Remove the siphon tube from the
compartment § and rinse under
warm water. Clean the pipe on which
the siphon tube is attached.
^ Using a bottle brush remove any
detergent or lime deposits from the
water inlet valves at the top of the
detergent drawer niche.
2. Replace the siphon tube.
Cleaning the liquid detergent inserts
Clean the siphon tube and fabric
softener channel more often when
frequently using liquid starch. Liquid
starch tends to stick.
^ Push the insert apart and remove the
siphon for easy cleaning.
28
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Cleaning and care
Cleaning the water inlet filters
The washer has two water inlet filters to
protect each inlet valve. These filters
should be checked and cleaned if
necessary every 6 months. This may
need to be done more frequently with
some water supplies.
^ Turn off the water supply.
^ Unscrew the inlet hose from the valve
by turning the connector counter-
clockwise using a wrench if
necessary.
^ Remove the rubber seal, 1, from the
connector.
^ Using needle nose pliers, grasp the
plastic filter, 2, and pull it out of the
hose connector.
^ Clean the filter under running water
and carefully remove any large
particles.
^ Replace the filter and seal then
reconnect the hose.
^ Slowly turn on the valve and check
for leaks. If water leaks, tighten the
bolt.
Both filters must be put back in
place after cleaning.
29
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Cleaning and care
Cleaning the drain pump and
lint trap
,Caution: If laundry has been
washed at a high temperature, the
water draining out of the machine
will still be hot! Allow it to cool before
proceeding.
Occasionally, small objects (buttons,
coins, etc.) may become trapped in the
lint trap. If the machine does not drain
completely, the lint trap should be
checked to ensure that it is free of
foreign objects.
^ Turn off the appliance with the "On /
Off" button.
^ Turn the lint trap lid
counterclockwise. Do not remove it.
About 2 quarts (2 liters) of water will
drain out of the hose.
^ To clean the lint trap, remove the tool
from behind the detergent dispenser
drawer.
If the main drain hose is clogged, water
will be retained in the machine (a
maximum amount of 6.5 gal [25 l]).
If additional water remains in the
machine, tighten the lint trap lid and
empty the container. Repeat this
procedure as often as necessary.
^ Open the access panel.
30
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Cleaning and care
Once the flow of water stops:
^ Check that the impeller (in the back
of the chamber) rotates freely by
spinning it with your hand.
^ Remove the lint trap lid.
^ Remove any foreign objects or lint
from the filter.
^ Return the lint trap and tighten into
place.
,If the lint trap lid is not tightened
securely, water will leak out when
the machine is used.
31
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Frequently asked questions
, Repairs to electrical appliances must only be carried out by a qualified
and trained person in accordance with local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous.
The following section will help you avoid placing a service call by identifying
issues you may encounter while operating the machine:
A wash program cannot be started
Issue
Possible cause
Solution
The display stays The washer has no
blank and no indicator power.
Check to determine if:
– the washer is plugged in.
illuminates.
– the circuit breaker has
tripped.
Immediately after the
program start the
washer cancels the
program.
The "child entrapment ^ Open the drum door.
sensor" has reacted.
^ Check the drum.
^ Restart the program.
32
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Frequently asked questions
The display shows a fault message
Issue
Possible cause
Solution 1)
Drain fault
Check drain
q
p
– The drain is
blocked.
– Clean the drain filter and
the drain pump.
– The drain hose is too – The maximum drain
high.
pump height is 3 ft (1m).
Water inlet fault
Open water faucet
– The water intake is
blocked.
Possible fault:
– check if the water supply
is open all the way.
– the inlet hose is kinked.
Waterproof system
activated
o
The waterproof system Call Technical Service.
has activated.
Technical fault
Call Technical Service
,
There is a fault.
Restart the program.
If the fault message
appears again contact
Technical Service.
In the display flashes
Anti-crease
The machine has
oversudsed.
Use less detergent in the
next wash program, and
follow the recommended
amount on the detergent
packaging.
alternating with
Check detergent
1)
To turn off the fault message:
^ To turn the fault message off: Open the drum door or press the "Cancel" button
until the fault message goes out.
33
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Frequently asked questions
General problems with the washer
Issue
Possible cause
Solution
The washer shakes
during the spin cycle.
The four feet are not resting Level the machine (see
evenly on the floor.
"Leveling the washer").
There are unusual
sounds coming from
the drain pump.
There is no fault. Lapping sounds at the beginning
and end of the drain process are normal.
Large residues of
detergent remain in the low.
dispenser drawer.
The water pressure is too
Clean the water intake
hose filter under running
water and carefully
remove any large
particles.
Water softeners tend to
clump.
Clean the detergent
drawer. In the future add
the detergent first then
the water softener.
The fabric softener is
not completely
dispensed or too much clogged.
water remains in the
"Softener"
The siphon tube is either
positioned incorrectly or
Clean the siphon tube,
see "Cleaning and care -
Cleaning the detergent
drawer".
compartment.
The display shows a
foreign language.
The display language was Select the display
adjusted.
language. See "Setting
the display language".
34
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Frequently asked questions
Poor wash results
Issue
Possible cause
Solution
The wash does not Liquid detergents do not – Use powdered bleach.
come clean with
liquid detergent.
contain bleaching
– Do not put liquid detergent
and stain remover together in
the same wash compartment.
agents. Fruit, coffee and
tea stains cannot be
effectively removed.
Laundry has a
gray, sticky
residue.
An inadequate amount of – Add more detergent to the
detergent was used to
dissolve greasy deposits
in heavily soiled laundry
(e.g. grease, oils or
lotions).
laundry or use a liquid
detergent.
– Run the "Sanitize" program
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
The hot water pressure it The water pressure must be at
too low.
least 14.5 psi (1 bar).
The hot water
temperature is too low.
The hot water temperature must
be at least 130°F (55°C).
There is white
detergent residue
on dark laundry.
The detergent was not
completely dissolved
because of hard water.
– After drying, remove white
residue with a clothing brush.
– Add a water softener to the
detergent for future loads.
35
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Frequently asked questions
The drum door cannot be opened
Possible cause
Solution
The washer is not plugged Plug the washer in and turn it on by pressing the
in and/or not turned on.
"I-On/0-Off" button.
The Child Lock is
activated.
Deactivate the Child Lock as described in the
chapter "Using the washer - Activating the Child
Lock".
The door was not properly Push against the door on the lock side and press
closed.
the "Door" button.
Power failure
Open the door as described on the following
page.
There is still water in the
drum and the washer
cannot drain the water.
Clean the drain filter and drain pump. See
"Cleaning and Care - Cleaning the drain pump
and lint trap".
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
36
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Frequently asked questions
Opening the drum door during
a power failure
,Make sure the machine is turned
off and the drum has stopped
moving. A moving drum is
dangerous.
^ Open the detergent dispenser
drawer and remove the tool.
^ To open the door, pull down on the
ring in the upper right corner of the
access area.
^ Open the lint trap door.
^ Drain the water from the washer as
described in "Cleaning and Care -
Cleaning the drain pump and lint
trap".
37
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After sales service
Repairs
Optional accessories
In the event of a fault which you cannot
fix yourself, please contact Technical
Service using the information on the
back of this manual.
Optional accessories are available
through your Miele dealer or Miele.
MieleCare
^ Please quote the model and serial
number of your appliance when
contacting the Technical Service
Department.
(USA only)
MieleCare, our Extended Service
Contract program; gives you the
assurance of knowing that your
Both can be found on the data plate
visible above the front glass on the
inside of the door.
appliance investment is covered by
5 years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by the Miele
Service department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
PC Update
The indicator marked PC allows a
technician to make use of new
technology. When, for example, new
programs are developed or new fabrics
are introduced, a service technician will
be able to modify existing program
cycles accordingly.
To learn more about MieleCare
Extended Service Contracts, please
contact your appliance dealer or visit
us online at:
Miele will provide information when
such possibilities become available.
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Installation Instructions
Information is subject to change. Please refer to our website to obtain the most
current product specification, technical & warranty information.
To prevent accidents
and appliance damage
read these instructions
before
installation or use.
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Installation
Front view
aHot water intake hose
bCold water intake hose
cPower cord
hControl panel
iDetergent dispenser drawer
jDrum door
d - g Drain hose (drain options shown kAccess panel to lint trap and drain
i.e adjustable and removable
elbows).
pump
lRecessed grip
mFour height-adjustable feet
40
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Installation
Rear view
aLid excess end with transport grips
fDrain hose
bW-LAN communication module
(optional accessory)
gBracket for intake and drain hoses
hRotary protectors for shipping struts
cPower cord
iBracket for intake and drain hoses
and for storing the shipping struts
when not in use.
dCold water intake hose
eHot water intake hose
41
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Installation
Installation site
Installation
A concrete floor is the most suitable
surface for the washer. Concrete floors
are less prone to vibration during the
spin cycle than wooden floors.
Use the front washer feet and the rear
excess end to transport the washer
from its shipping pallet to the
installation site.
Do not lift the washer by the drum
door!
Note:
– The machine must be leveled and
securely positioned.
,Ensure that the machine’s feet
and the floor are dry to prevent
slippage during the spin cycle.
– To avoid vibration while spinning, the
machine should not be installed on
soft floor coverings.
Removing the shipping struts
If the installation must be performed on
a wooden floor:
^ Install the unit on a
2 ft. x 2 ft. x 1 3/16"
(61 x 61 x 3 cm) plywood base.
Ideally the base should be large
enough to span several joists and
should be anchored to the joists and
not just the floor boards.
It is best to install the washer in the
corner of a room, where the stability of
the floor is at its greatest.
^ Remove the left and right rotary
protectors. Pull, 1, the attached rotary
protector, then use a screw driver to
release, 2, the catch at the top.
,If the machine is installed on a
raised platform, it should be secured
with retaining clips. These clips are
available from your dealer or Miele.
If installed on a masonry or concrete
½
base, the base should have a " to
3/4" (12-20 mm) high rim. This is
required to prevent the washer from
vibrating off the stand during the
spin cycle.
42
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Installation
^ Turn the left shipping strut
counterclockwise 90° with the
enclosed combination wrench.
^ Turn the right shipping strut
clockwise 90° with the enclosed
combination wrench.
^ Pull out the shipping strut.
^ Pull out the shipping strut.
43
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Installation
Installing the shipping struts
^ Reinstall the struts by reversing the
"Removing the shipping struts"
procedure.
,To avoid injury the holes for the
shipping struts must be covered
after the struts are removed.
^ Close the holes with the rotary
protectors as shown, making sure to
close the caps.
^ Fasten the shipping struts to the rear
of the washer. Make sure that the
catch at the top of the strut is hooked
above the holder.
,Do not move the washer without
the shipping struts in place.
44
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Installation
Leveling the washer
To ensure smooth operation the washer
must be level.
^ Turn the locking ring, 2, counter-
clockwise with the enclosed
combination wrench. Unscrew the
each of the for feet as much as
needed by turning both the foot, 1,
and locking ring, 2, to the left.
Failure to level the machine can result
in increased water and energy
consumption as well as the washer
"banging" in the spin cycle or "walking"
across the floor during use.
^ Check that the machine stands level.
^ Once level, hold the foot, 1, immobile
with a wrench. Turn the locking ring,
2, with the combination wrench
towards the machine.
Adjust the four leveling feet
The washer is leveled by adjusting the
four feet. The machine is boxed with the
feet completely screwed in.
,All four locking rings must be
tight against the bottom of the
machine. In addition, check to see
that the feet were not inadvertently
unscrewed while tightening the
rings. Running a machine that is not
level or whose feet are not tight may
cause damage to both the machine
and its surrounding area.
45
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Plumbing
The washing machine can be
,The bolted connection is under
water pressure. Open the water
supply slowly to check for leaks.
Adjust the rubber seal and the
bolted connection if necessary.
connected to a portable water supply.
A non-return valve is not needed unless
required by building code.
The washing machine has ½" (13 mm)
pressure hoses with 3/4" (19 mm) female
hose thread connections. If there is no
water hookup, contact a plumber to
install a connection. Make sure that the
sealing ring is seated properly on the
hose connector.
To protect the inlet valve, the two
filters (one at the pressure hose /
valve connection and one at the inlet
connection to the solenoid valve)
must not be removed.
Replace the hose only with a genuine
Miele hose, or with a hose able to
withstand up to 145 psi (10 bar)
pressure. The water valve connector
must also be able to withstand 145 psi
(10 bar).
Hose extension (optional accessory)
Hose extensions with a length of
8’ 2 7/16" to 13’ 1 ½" (2.5 to 4 m) are
available from Miele.
46
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Plumbing
Hot and cold water connection Cold water only connection
^ Connect the cold water intake hose
(blue mark) to the cold water valve
and the hot water intake hose (red
mark) to the hot water valve.
The washer must be reprogrammed for
cold water only.
^ Press and hold the "Sensitive" button
until the display reads:
Do not connect the washer to hot
water only.
Water intake
Hot + cold (
^ Turn on the valve(s) and check for
leaks. The water pressure must be
within 15 -145 psi (1 -10 bar). If the
water pressure is greater that 145 psi
(10 bar) a pressure reducer must be
installed. If the water pressure is
below 15 psi (1 bar) there will not be
enough water available for a
+
OK
^ Press the "+" button until cold
appears in the display. Confirm by
pressing the OK button.
^ Attach a Y adapter to the cold water
valve.
complete fill.
^ Attach both the hot and cold water
intake hoses to the Y adapter.
Both hoses must be connected to a
water source or the machine will not
function properly.
The water intake hoses are equipped
with screen filters. Do not remove these
filters except for cleaning.
Tips for a hot water connection
The hot water temperature from the hot
water valve must not exceed 140°F
(60°C); the ideal temperature is 130°F
(55°C).
47
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Plumbing
Drainage
The 5 ft (1.5 m) drain hose may be
connected as follows:
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet).
2. To a stand pipe: place the drain hose
into a 1 ½" (4 cm) stand pipe and
secure it firmly.
3. To a floor drain: The machine is
equipped with an air gap /
anti-siphoning system so that no
minimum drain height is required.
^ The machine drains using a pump
with a maximum delivery height of 4 ft
(1.2 m).
^ Make sure there are no kinks in the
drain hose.
If necessary, the drain hose may be
extended to run a maximum of 16 ft
(4.9 m), as long as the 4 ft (1.2 m)
height is not exceeded. Hose
extensions are available from Miele.
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Electrical connection
ELECTRICAL INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or
breakdown, grounding will reduce
the risk of electric shock by
This installation should be performed
by an experienced and qualified
technician, in accordance with local
codes and regulations.
providing a path of least resistance
for electric current. This appliance is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropriate
outlet that is properly installed and
grounded in accordance with all
local codes and ordinances.
The washing machine is supplied with a
5’ 3" (1.6 m) long, 3 wire cord, ending in
a NEMA 5-15P plug, ready for
connection to a 120 V, 15 A, 60 Hz, AC
power supply.
The proper outlet can be purchased
from an electrical supply dealer.
WARNING – Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided
with the appliance; if it will not fit the
outlet, have a proper outlet installed
by a qualified electrician.
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Setting the display language
The display language can be changed
at any time as long as no program is
running.
^ Press the "Extended" button until the
display shows:
Language
english B
+
OK
^ Select the desired language by
pressing the left menu button "+".
Confirm with "OK".
The display is shown in the selected
language.
50
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Help protect our environment
Disposal of the packing
material
Disposal of an appliance
Old appliances may contain materials
that can be recycled. Please contact
your local recycling center about the
possibility of recycling these materials.
The cardboard box and packing
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Ensure that the appliance presents no
danger to children while being stored
for disposal. Before discarding an
appliance, unplug it from the outlet, cut
off its power cord and remove any
doors to prevent hazards.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children, as
they pose a danger of suffocation.
51
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M.-Nr. 09 676 140 / 00
INFORMATION IS SUBJECT TO CHANGE. PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST
CURRENT PRODUCT SPECIFICATIONS, TECHNICAL & WARRANTY INFORMATION.
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