Marquis Cordless Telephone 9002MWD User Manual

MARQUIS 9002MWD  
TWO LINE CORDLESS  
HOTEL TELEPHONE  
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CAUTION  
To reduce the risk of fire or injury, read and follow these instructions:  
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.  
1. Use only the designated battery pack for cordless handset and power adapter for the base.  
2. Do not dispose of the battery(ies)in a fire. The cell may explode. Check with the local codes for  
possible special disposal instructions.  
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause damage to the  
eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling batteries in order not to short the battery with conducting materials such as  
rings, bracelets and keys. The battery or conductor may overheat and cause burns.  
5. Do not attempt to recharge the battery(ies) provided with or identified for use with this product. The  
batteries may leak corrosive electrolyte or explode.  
6. Do not attempt to rejuvenate the battery(ies) provided with or identified for use with this product by  
heating them. Sudden release of the battery electrolyte may occur causing burns or irritation to the eyes  
or skin.  
7. When replacing the batteries, all batteries should be replaced at the same time. Mixing fresh and  
discharged batteries could increase internal cell pressure and rupture the discharged battery(ies).  
(Applies to products employing more than one separately replaceable primary battery).  
8. When inserting batteries into this product, the proper polarity or direction must be observed. Reverse  
insertion of batteries can cause charging, and that may result in leakage or explosion (applies to product  
employing more than one separately replaceable primary battery).  
9. Remove the batteries from this product if the product will not be used for a long period of time (several  
months or more) since during this time the battery could leak in the product.  
10. Discard dead batteries as soon as possible since dead batteries are more likely to leak in a product.  
11. Do not store this product, or the batteries provide with or identified for use with this product in h i g h  
temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending the  
shelf life should be protected from condensation during storage and defrosting. Batteries should be  
stabilized at room temperature prior to use after cold storage.  
SAVE THESE INSTRUCTIONS  
3
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to  
persons, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet  
basement, or near a swimming pool.  
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these  
openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa,  
rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product  
should not be placed in a built-in installation unless proper ventilation is provided.  
IF UNIT IS EQUIPPED WITH POWER ADAPTER:  
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of  
the type of power supply to your home, consult your dealer or local power company.  
IF ADAPTER IS PROVIDED WITH A GROUNDED TYPE ATTACHMENT PLUG:  
8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit  
into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your  
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.  
IF ADAPTER IS PROVIDED WITH A POLARIZED ATTACHMENT PLUG:  
This product is equipped with a polarized line plug (a plug having one blade wider than the other). This plug will fit into the  
power outlet only one way. This is a safety feature. If you are unable to inset the plug fully into the outlet, try reversing the  
plug. If the plug should still not fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety  
purpose of the polarized plug.  
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.  
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short  
out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.  
12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some  
service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks.  
Incorrect re-assembly can cause electric shock when the appliance is subsequently used.  
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions. Adjust only those controls, that  
are covered by the operating instructions because improper adjustment of other controls may result in damage and will  
often require extensive work by a qualified technician to restore the product to normal operation.  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical  
shock from lightning.  
15. Do not use the telephone to report a gas leak in the vicinity of the leak.  
SAVE THESE INSTRUCTIONS  
4
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FCC Part 15 Compliance  
Warning: Changes or modifications to this unit not expressly approved by the  
party responsible for compliance could void the user's authority to operate the  
equipment.  
NOTE: This equipment has been tested and found to comply with the limits for  
Class B digital device, pursuant to Part 15 of the FCC Rules, These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and, can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio TV technician for help.  
Canadian Emissions Compliance  
"This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus set out in the Radio Interference Regulations of  
the Canadian Department of Communications. "  
5
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DOC - NOTICE AND LOAD NUMBER STATEMENT  
NOTICE: The Canadian Department of Communications label identifies certified equipment. This  
certification means that the equipment meets certain telecommunications network protective, operational  
and safety requirements. The Department does not guarantee the equipment will operate to the user's  
satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of  
the local telecommunications company. The equipment must also be installed using an acceptable method  
of connection. In some cases, the company's inside wiring associated with a single line individual service  
may be extended by means of a certified connector assembly (telephone extension cord). The customer  
should be aware that compliance with the above conditions may not prevent degradation of service in some  
situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated  
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,  
may give the telecommunications company cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the power utility,  
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution  
may be particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate  
electric inspection authority, or electrician, as appropriate.  
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be  
connected to a telephone loop, which is used by the device, to prevent overloading. The termination on a  
loop may consist of any combination of devices subject only to the requirement that the total of the Load  
Numbers of all the devices does not exceed 100. An alphabetic suffix is also specified in the Load Number  
for the appropriate ringing type (A or B), if applicable. For example, LN = 20 A designates a Load Number  
of 20 and an "A" type ringer.  
6
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NOTIFICATION TO THE TELEPHONE COMPANY  
Before you may connect your telephone you must notify the telephone company of particular  
line(s) to which such connections is to be made, and provided to the telephone company the  
FCC registration number and ringer equivalence number of the registered protective circuitry.  
The customer shall give notice to the telephone company upon final disconnection of such  
equipment or circuitry from the particular line(s).  
MALFUNCTION OF TELEPHONE  
In the event that your telephone fails to work properly during your ownership and use of it,  
you should disconnect it from the telephone line to determine if it is your phone, which is not  
working properly, or if it is problem in the telephone company's network. If the problem is  
with your telephone you should discontinue its use until it is repaired.  
TELEPHONE CONNECTION REQUIREMENTS  
Except for telephone company- provided ringers, all connections to the telephone network  
shall be made through standard telephone company provided jacks, in such a manner to allow  
for easy and immediate disconnection of the terminal equipment. Standard jacks shall be so  
arranged that if the plug connected thereto is withdrawn, no interference to the operation of the  
equipment at the customer's premises which remains connected to the telephone net work shall  
occur by reason of such withdrawal. These telephones may not be used on party lines or coin  
operated lines.  
CHANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES  
The telephone company is entitled to make changes in its facilities equipment, operations, and  
procedures. Should these changes be expected to render your terminal equipment incompatible  
with the telephone company's facilities you will be given sufficient notice to allow you to  
make the necessary modification to your terminal equipment without any interruption of your  
service.  
“Basically, the adaptor in package and the phone unit are operating together. The phone unit  
will not function and cannot access the phone line without the assigning packaging adaptor and  
wiring. Furthermore, the phone design is a properiatary one and cannot directly connect to the  
network without the adaptor.”  
7
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Consumer Information:  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bot-  
tom of this equipment is a label that contains, among other information, a product identifier in the format  
US:2N3WI26B97359 If requested, this number must be provided to the telephone company.  
An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e.,  
RJ14C) in the packaging with each piece of approved terminal equipment.  
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with  
the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modu-  
lar plug is provided with this product. It is designed to be connected to a compatible modular jack that is also com-  
pliant. See installation instructions for details.  
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs  
on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas,  
the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a  
line, as determined by the total RENs, contact the local telephone company. [For products approved after July 23,  
2001, the REN for this product is part of the product identifier that has the format US:2N3WI26B97359 The digits  
represented by 26 are the REN without a decimal point (e.g., 26 is a REN of 2.6). For earlier products, the REN is  
separately shown on the label.]  
If this equipment 97359/973591 causes harm to the telephone network, the telephone company will notify you in  
advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the tele-  
phone company will notify the customer as soon as possible. Also, you will be advised of your right to file a com-  
plaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect  
the operation of the equipment. If this happens the telephone company will provide advance notice in order for  
you to make necessary modifications to maintain uninterrupted service.  
Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or re-  
pair any parts of device except specified.  
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service  
commission or corporation commission for information.  
This equipment is hearing aid compatible.  
NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installa-  
tion of this [equipment ID] does not disable your alarm equipment. If you have questions about what will disable  
alarm equipment, consult your telephone company or a qualified installer.  
Should you experience trouble with this equipment, please contact (TeleMatrix, Inc.Customer Care Center 5025  
Galley Road Colorado Springs, CO. 80915 . Toll Free:1-800-462-9446 Direct:719-638-8821 Fax:719-638-8815  
www.telematrixusa.com) for repair or warranty information. If the equipment is causing harm to the telephone net-  
work, the telephone company may request that you disconnect the equipment until the problem is resolved.  
[NOTICE: According to telephone company reports, AC electrical surges, typically resulting from  
lightning strikes, are very destructive to telephone equipment connected to AC power sources. To  
minimize damage from these types of surges, a surge arrestor is recommended.]  
8
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Features .........................................................…………………........................ 10  
Controls .............…..............………………….................................................. 11  
Installation …………………............................................................................. 17  
Wall Mounting .....…..............................................…………………................ 18  
Switch Settings .…………………..…............................................................... 22  
Programming ..........….........................................………………….................. 23  
Operation .................…........................................................…………………. 26  
Service ......................…........................................…………………................ 36  
Warranty .....................…............………………….......................................... 37  
Spare Part List ……………………………………………...………………… 38  
9
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Two Line Operation  
Cordless Handset, 900 Mhz Operation, with Handshake Technology  
Long Life Rechargeable NiCd Battery for Handset  
Speakerphone (on Base Unit)  
10 Guest Service Keys (Speed Dial Locations)  
TouchLiteTM Message Waiting Indicator/Retrieval Feature  
Convenient Data Port (on line1 and line2)  
Line Selectors (on Base Unit and Handset)  
“Soft-Key” Volume Control (Handset -- 8 step/ADA Compliant)  
HI/Low Ringer Volume Controls (on Handset)  
Speaker Volume Control Up/Down Switch (on Base Unit)  
Line Status Indicators (In-Use/Hold/Speaker/Ring)  
Hold Key (on Handset)  
Mute Key (on Base Unit)  
Conference Key (on Handset)  
Redial/Pause Key (submerged)  
Flash Key (submerged)  
Handset Locator Key (On Base Unit)  
Charge Light Indicator (On Base Unit)  
Desk Or Wall Mountable  
Operates Behind 24/48 Volt Systems  
Hearing Aid Compliant  
10  
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TOP UNIT  
(16)  
(15)  
(13)  
(12)  
(1)  
NEON  
LED  
STORE  
FLASH  
(14)  
(11)  
FOR MESSAGES  
1
4
2
3
ABC  
DEF  
PRESS HERE  
REDIAL  
5
6
(10)  
JKL  
MNO  
GHI  
7
8
9
(9)  
(8)  
PQRS  
WXYZ  
TUV  
*
0
#
(5)  
LINE1  
HOLD  
LINE2  
MUTE  
SPEAKER  
(7)  
(6)  
(3)  
(4)  
(2)  
11  
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BASE UNIT  
1. Handset ..........……………………..….....…...…... Hearing aid compatible, low profile styling.  
2. Charge LED …….………………………………..  
3. Hold Key …………………………………………  
Indicator that lights when the handset is charging.  
Used to place caller on hold.  
4. Line Keys ………………………………………… Used to select line 1 and/or line 2.  
5. In-Use / Ringer Indicator ………………………...  
Indicator shows line ringing, line in use and/or in hold  
status.  
6. Mute Key ………………………………………… Used to mute base speakerphone. LED indicator shows  
when Mute is in use.  
7. Speaker Key ……………………………………… Used to activate speaker mode. LED indicator shows  
when Speaker is in use.  
8. Speakerphone Volume Control Rocker Switch ….. Used to control the loudness of the speakerphone.  
9. Locate Key ………………………...……………... Used to locate the handset unit.  
10. Pause/Redial Key ....………..........………….….… Submerged key used to program pause into speed dial  
memory or used to dial the last number dialed  
11. TouchLiteTM One Touch Message Retrieval Key…  
Combination visual message waiting lamp & speed dial  
key used for message retrieval. LED indicator will blink  
indicating a new message in the user’s voice mail box  
(user must subscribe to a messaging system).  
12. Flash Key ........…….…...............…………………. Submerged key used to program a flash timing into  
speed dial memory.  
13. Store Key ...……….………….......….................…. Submerged key used to program speed dial keys.  
14. Guest Service Keys (Speed Dial) ……………….… 10 programmable speed dial keys used for one-touch  
access to hotel guest services.  
15. Neon 90V / LED Switch …………………………. Used to select 90 Volt Neon or low voltage LED  
operation for Message Waiting.  
16. Antenna …………………………………………... Used to communicate with the handset.  
12  
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HANDSET VIEW  
(12)  
(1)  
(3)  
(10)  
(4)(5)  
(2)  
LINE1  
HOLD  
LINE2  
ON/OFF CONFERENCE  
ON/OFF  
1
2
3
ABC  
DEF  
4
5
6
JKL  
GHI  
MNO  
7
8
9
TUV  
WXYZ  
PQRS  
(6)  
0
#
*
(7)  
(8)  
FLASH  
VOLUME  
REDIAL  
(9)  
(11)  
13  
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HANDSET UNIT  
1. Handset ..........…………...........…………….... Hearing aid compatible, low profile styling.  
2. ON/OFF Line Key ...............……………..…... Used to activate line.  
3. Line Indicator ………………………………... Indicator shows when the line is in use.  
4. Hold Key ........................……………......…... Used to place call on hold.  
5. Conference Key ……………………………… Used to conference line 1 and line 2.  
6. Numeric Dialing Keypad ……………………. Used to dial numbers.  
7. Redial Key ………………………….……….. Used to dial the last number dialed.  
8. Handset Volume Control ………………….… Used to increase or decrease volume  
9. Flash Key ........………............…………….... Provides a 600mS timed line break.  
10. Handset Ringer HI/LOW Control Switch …... Used to control the loudness of the handset  
ring.  
11. Handset to Base Connection ………………..... Charges the battery when placed into the  
cradle and connected to the base.  
12. Antenna …………………………………………... Used to communicate with the base unit.  
14  
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TOP SIDE  
(1)  
LEFT SIDE  
(2)  
BOTTOM  
15  
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1. Telephone Jack …………......................  
2. Data Port …………..………........…......  
Modular receptacle for plugging  
in telephone line.  
Convenient port to connect a computer  
modem, fax or answering device.  
3. Voltage Selector Switch ……………………. Used to select 24 Volt, 48 Volt or OFF.  
16  
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Caution  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
Never touch uninstalled telephone wires or terminals unless the telephone line  
has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
Parts Check List  
1
5
L
I
N
E
The following parts are included with the  
9002MWD:  
NEO  
N
O
FF  
L
ED  
STORE  
FLASH  
3
2
F
OR  
M
E
S
S AGE  
S
1. Stationary Base Unit.  
2. Mobile Handset Unit.  
3. 15’ Modular Line Cord.  
4. 15’ Modular Line Cord  
1
4
A2BC  
3
DEF  
P
R ES S HER E  
REDIAL  
5
6
JKL  
MN  
O
GHI  
L
OCATE  
7
8
9
PQRS  
TU  
V
WXYZ  
#
*
0
OPER  
CHARG  
E
6
4
5. 120V Passthrough Power Adapter,  
12VDC.  
6. Handset Battery Pack.  
17  
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Wall Mounting Your Telephone*  
The 9002MWD is designed to be conveniently  
wall mounted.  
Note: A 9002MWD wall mounting  
kit must be used (not included)  
Follow these easy steps:  
1. The handset retaining clip must be  
engaged to secure the handset when  
hanging up. To engage the clip,  
unsnap the clip, rotate the clip 180º  
and then snap the clip into place.  
2. A separate wall mount wedge kit is  
needed for this installation. This  
wedge will allow the telephone to be  
at the correct angle when wall  
mounted. To install the wedge for  
wall mounting, snap into place.  
* The wall mount wedge can be  
ordered separately. See the Parts  
List in the back of this manual.  
18  
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Power Adapter “LINE” Connection  
The power adapter “LINE” connection is  
used to connect the telephone lines from  
the wall jack to the telephone.  
Using the 15’ modular telephone line cord  
provided, connect one end of the cord to  
the RJ14 telephone jack on the wall or  
base board. The remaining end of the  
cord plugs into the “LINE” side of the  
power adapter.  
Power Adapter “PHONE” Connection  
The power adapter “PHONE” connection is  
used to provide both the telephone line and  
the power source to the telephone.  
P
H
O
N
E
Using the 15’ modular telephone line cord  
provided, plug one end of the line cord into  
the back of the telephone. Plug the remain-  
ing end into the power adapter jack labeled  
“PHONE”.  
120V AC Power  
IMPORTANT!  
The telephone will not function if the line cord connections are not properly inserted into the cor-  
rect jack. Be sure that the telephone line cord connections are not reversed. (“LINE”/”PHONE”).  
19  
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Install the Handset Battery  
To install the handset battery;  
Battery Cover  
Removal  
1. Open the battery cover as shown,  
2. Insert the battery pack. Match the polarity  
marks from the battery to the case (+ to  
+).  
2. Grip Here  
3. When properly installed, the battery will  
slide into position. DO NOT FORCE THE  
BATTERY. Be sure the contacts are cen-  
tered and the battery tab is placed into the  
tab slot. Note: if the battery does not  
seem to fit, turn the battery on the oppo-  
site side and re-insert.  
4. Replace the battery cover by inserting the  
open end of the cover into the handset and  
pressing the back into place.  
3. Press Down  
Center  
4. Slide Downward  
1. Insert small screw-  
driver and lift upward  
to release cover  
Removing the Handset Battery and  
Battery Cover  
Battery Placement Tab Must Be  
Placed Into Housing Slot  
1. Insert a small screwdriver into bottom  
slot. Lift the cover by lifting the screw-  
driver. Do not lift the cover more that  
1/2”.  
2. Grip the handset tightly on the sides.  
3. Depress the cover where the top portion  
of the battery cover (middle of the hand-  
set base) meets the handset. This will re-  
lease the battery cover lock.  
DO NOT LIFT MORE THAN 1/2” UPWARD  
4. Slide the cover downward and remove.  
20  
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Charging the Handset Battery  
Battery Charging  
The Handset Battery is a Ni-Cd battery. This  
battery requires a full charge prior to use to  
ensure long life. To charge the battery, com-  
plete the installation procedure by plugging  
in the power source to the outlet and the  
9002MWD telephone.  
Install the battery into the handset with the  
positive (+) battery side to the positive (+) on  
the handset, and the negative (-) battery side  
to the negative (-) on the handset. Re-install  
the cover and place the handset into the base  
unit.  
Charge the battery for at least 24 hours  
before operating the telephone.  
Battery Life When Completely Charged  
A Battery Charging System is available  
for purchase. Contact TeleMatrix  
Customer Service for details.  
Charge Time: 24 hours minimum  
Talk Time:  
6 hours  
Standby (handset off hook) 14 days  
For ordering information of additional batteries see the  
parts list in the back of this manual.  
21  
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Message Waiting Lamp  
The 9002MWD supports a low-voltage LED  
message waiting lamp or 90VDC neon.  
To turn ON, slide the switch to the “LED” or  
“NEON” position. The switch is located  
underneath the overlay and faceplate on the top  
of the base.  
Note: The 9002MWD is factory preset to  
the “Neon” setting.  
*NOTE: The Caller ID feature and Voice  
Mail will ONLY operate if you subscribe  
to your local telephone company and/or if  
your PBX telephone system is equipped  
with this technology. These telephone  
features will not work unless you are a  
subscriber.  
!
If you are uncertain whether your PBX  
telephone system can transfer Caller ID  
data, contact your telephone service pro-  
vider or your PBX Service Company.  
22  
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Guest Service Keys  
(Speed Dial Memory)  
The 9002MWD has 10 one-touch speed dial  
memory locations that are used as a conven-  
ience for dialing frequently used numbers.  
Each speed dial memory location can store up  
to 32 digits.  
Step:  
1.  
Procedure:  
Press the Speakerphone ON/OFF key to activate  
the phone.  
2.  
3.  
4.  
Locate the Store key under the plastic overlay on  
the top housing. Press the “Store” key.  
Dial the digits using the numeric dial pad  
(example: 1 2 3 4 5 6).  
Note:  
Press the desired speed dial location (1 through 5  
or 10, plus the message waiting lamp) where the  
memory is to be saved.  
To program Speed Dial into the tele-  
phones memory, the line cord must  
be plugged into the power adapter  
and the telephone line cord must be  
plugged into the wall jack. The  
Speaker key must be activated.  
____________________________________________  
To program additional numbers, repeat steps 3 thru 4.  
____________________________________________  
3
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The TouchLiteTM Feature  
TouchLiteTM is a patent-pending new innova-  
tion that integrates the visual message waiting  
lamp and a speed dial memory key into one  
function. It allows easy-access for guests to  
retrieve voice mail or front desk messages.  
When the red message waiting lamp lights to  
notify a guest that a message is waiting, a  
simple press of the red TouchLiteTM connects  
the guest to the message center or the front  
desk.  
Note: The TouchLiteTM key adds an additional  
memory location to your 9002MWD telephone.  
Programming The TouchLiteTM  
*NOTE: The Caller ID feature and Voice  
Mail will ONLY operate if you subscribe  
to your local telephone company and/or if  
your PBX telephone system is equipped  
with this technology. These telephone  
features will not work unless you are a  
subscriber.  
See “Programming: Guest Service Keys  
(speed dial memory)”  
!
If you are uncertain whether your PBX  
telephone system can transfer Caller ID  
data, contact your telephone service  
provider or your PBX Service Company.  
24  
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Programming A Flash Into Memory  
The “Flash” key is a storable function into  
memory that is used to provide a 600mS timed  
line break. This function may be required for  
accessing line features provided by your  
telephone system or local telephone company.  
For example, many times the “Flash” is used  
to access line features such as “call waiting”,  
“call transfer”, “Call pick-up”, etc. Contact  
your system coordinator or local telephone  
company regarding special line features that  
you may have where a Flash key is needed.  
Note: the “Flash” function counts as 1 digit  
when stored into a speed dial memory location  
Programming A Pause Into Memory  
The “Pause” key is used to program a 3  
second delay into memory. A speed dial  
number may need to pause during its dialing  
sequence to insure proper connections. For  
example, some telephone systems require that  
a ‘9’ be dialed to access an outside telephone  
line. In this case, a pause should be stored  
after the digit ‘9’ for timing purposes.  
When in the store mode, press the REDIAL/  
PAUSE key (submerged) to store a pause into  
the program memory.  
Note: the “Pause” function counts as 1 digit  
when stored into a speed dial memory location  
5
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HANDSET DIALING  
Placing A Call Using The Handset  
Follow the instructions below for placing a  
call using the handset.  
1. Lift the handset from the base and activate  
the ON/OFF line key.  
2. Dial out using the numeric dial pad on the  
handset or the base.  
3. To end the call, simply replace the hand-  
set back on the cradle, or press the ON/  
OFF key again.  
Placing A Call To Guest Services  
Using the Handset  
Starting with the Handset:  
SPEED DIAL  
OPERATION  
(ACTIVE KEYS)  
To reach guest services from the handset, ac-  
tivate the line ON/OFF key on the handset.  
HANDSET  
L1  
BASE  
L1  
Press the speed dial key on the base unit.  
Starting with the Base Unit:  
L1/SPKR  
L2/SPKR  
To reach guest services, press the speed dial  
key on the base unit. The speaker and the line  
will automatically activate.  
To talk on the handset, activate the line one  
ON/OFF key on the handset. The call will be  
transferred to the handset and the base speaker  
will de-activate.  
Note: The handset only allows  
speed dialing from line 1. If line  
1 is busy, then speed dialing  
from the handset will not work.  
6
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BASE UNIT DIALING  
Placing A Call Using The Base Unit  
Follow the instructions below for placing a call  
using the base unit.  
1. The handset can either be on or off the base  
cradle when dialing from the base unit.  
2. Press the desired line key or activate the  
SPEAKER key. When activating the  
Speaker key, line one is automatically se-  
lected.  
3. Dial out by using the numeric dial pad on  
the base unit.  
4. To end the call, simply press the Speaker  
key.  
7
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Locating The Handset  
The 9002MWD is equipped with a  
handset locator feature key located on  
the base.  
Simply press the “LOCATE” button  
on the base unit. The handset will  
beep for about 15 seconds. Once the  
handset is located, simply press the  
ON/OFF key to activate your handset.  
Technology Feature:  
Frequency Range Limitation  
The 9002MWD cordless phone comes with  
a special Frequency Range Limitation of  
200 feet within the design of the phone. This  
feature is designed specifically the hotel and  
lodging industry to provide  
clarity and security.  
8
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Using The Handset  
Volume Control  
A convenient handset volume control is  
provided. This volume control will adjust  
the loudness of the handset. The loudness  
can be adjusted in eight (8) steps up or  
down.  
Using The Speakerphone  
Volume Control  
A rocker volume switch is provided to  
adjust the loudness of the speakerphone.  
Simply press the upper part of the rocker  
switch to increase the volume or press the  
lower part of the rocker switch to lower  
the volume. The loudness can be adjusted  
in eight (8) steps up or down.  
9
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Line Status Indicators  
(Base Unit)  
Line Status Indicators  
(Handset Unit)  
The 9002MWD has visual LED indicators  
located on the base unit that indicates the  
status of the telephone.  
The 9002MWD has visual LED indicators  
located on the handset that indicates the  
status of the telephone.  
Ringing of Line  
Ringing of Line  
The LED above the line key blinks rapidly  
The LED above the line key blinks rapidly  
GREEN showing which line is ringing.  
RED showing which line is ringing.  
Line In-Use  
The LED above the line key shows a  
steady GREEN color when off-hook.  
Line In-Use  
The LED above the line key shows a  
steady RED color when off-hook.  
Line On-Hold  
The LED above the line key is steady  
RED when the “Hold” key is active.  
Line On-Hold  
The LED above the line key blinks rapidly  
RED when the “Hold” key is active.  
Line Mute  
The LED above the MUTE key is a steady  
RED when the “Mute” key is active.  
Conference  
The LED above the line 1 and line 2 blink  
when placing caller on hold and is steady  
RED when conference is activated.  
Note:  
The RED/GREEN in-use indicators are  
controlled by the 24V/48V/OFF switch  
settings. Refer to “Switch Settings” in  
this manual if the in-use indicators are  
not functioning properly.  
10  
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Using The Data Port  
The 9002MWD is equipped with a convenient  
port on the right side of the base unit. This  
modular receptacle is used to plug in any  
standard telephone device such as a computer  
modem, answering machine or fax machine.  
Note: The data port appears on line 2.  
31  
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Using The Hold Feature (Base Unit)  
The “Hold” key is used to place a caller on  
hold. To use, simply press the “Hold” key.  
The LED light will show a steady RED to  
indicate that the line is on hold.  
When placing a caller on hold, the line will  
not be disconnected. To return to the caller,  
press the active line key on the base. The  
speakerphone will be re-activated.  
Note: Pressing the line key on the base when the  
handset is on hold will activate the line on the base  
unit. The handset will stay on hold but the base will  
be active.  
Using The Mute Feature  
A “Mute” key is provided to allow for  
privacy during a background conversation.  
When the “Mute” key is activated, the  
microphone in the speakerphone within the  
base becomes disabled. When the “Mute”  
feature is activated, the caller will not hear  
your voice. The “Mute” key will illuminate  
to show that the feature is activated  
indicated by a solid red LED.  
To de-activate, press the “Mute” key again.  
The LED turns off.  
The Mute feature only works on the base unit. The  
handset does not mute out when the MUTE key is  
active.  
32  
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Redial (Optional)  
The “Redial” key is used to automatically  
redial the last number that was manually  
dialed from the numeric dial pad of the  
specific handset or base unit. It is a  
submerged key located underneath the  
plastic overlay on the base.  
To use (handset):  
Lift the handset  
Press line 1 or line 2 key.  
Press the “Pause/Redial” key.  
The number that was last dialed on the  
handset will automatically redial.  
To use (base unit):  
Press line 1 or line 2 key.  
Press the “Redial” key.  
The number that was last dialed on the  
base will automatically redial.  
33  
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Using The Conference Feature  
On the Handset  
The “Conf” key is used to establish a 3- way  
conversation. The conference feature is acti-  
vated when pressing a sequence of line keys.  
A 3-way “Conference” call can be established  
while on the handset. To use the “Conference”  
feature:  
Handset Only:  
1. Place the line that is currently in-use on  
HOLD by pressing the “Conf/Hold” key.  
The line status indicator will turn from  
steadily RED to blinking RED.  
2. The second call can be connected by select-  
ing the idle line key and dialing the call to  
activate the second line.  
3. When the second call is established, activate the 3-way conference call by placing the sec-  
ond call on HOLD. Both lines will be on hold. To bridge them together, press the “Conf/  
Hold” key. Now, all three parties can now converse.  
4. To end the call, simply hang-up by placing the handset back in its cradle (on-hook). Both  
callers will drop-off and both lines will hang-up.  
5. If you wish to continue speaking with one of the callers and wish to “drop” the other  
caller, simply press the line key of the caller you wish to disconnect. The other caller will  
automatically stay connected on the line.  
14  
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Placing a Call Using the  
Speakerphone (on Base Unit)  
The 9002MWD is equipped with a high  
quality speakerphone feature to allow for  
hands-free operation. To use, simply press the  
“SPEAKER” key when placing or answering  
a call. The telephone line will activate  
automatically.  
The LED above the “SPEAKER” key will  
illuminate to indicate that the speakerphone is  
in-use.  
To hang-up, press the “SPEAKER” key  
again.  
To use the handset, pick up the handset from  
the cradle and press the ON/OFF key on the  
handset to activate the same line. The speaker-  
phone will disconnect. To re-activate the  
“SPEAKER” key, simply press the  
“SPEAKER” key.  
15  
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When problems arise during installation or service that cannot be  
resolved using this or related documents, contact the TeleMatrix  
Technical Service department 8:30a.m. - 4:30p.m. MST:  
Toll Free: 1-800-462-9446  
Direct:  
Fax:  
719-638-8821  
719-638-8815  
Many times a problem is either installation or user related. Please  
contact TeleMatrix PRIOR to sending a telephone to our service  
center for repair. In the unlikely event that a factory repair be  
necessary:  
1. Include a brief description of the trouble that you are  
experiencing.  
2. Include a proof of purchase for a repair under warranty.  
3. Send the telephone freight prepaid by UPS or Parcel Post  
insured to:  
TeleMatrix  
Repair Center  
5025 Galley Road  
Colorado Springs, CO. 80915  
TeleMatrix will pay to return the repaired telephone to you. Allow  
2-3 weeks for delivery.  
16  
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STATEMENT OF LIMITED WARRANTY  
TeleMatrix, Inc. and TeleMatrix Equipment, LLC (TMX) warrants to its [original end customer] [purchaser]  
that Spectrum, Spectrum Plus and Marquis branded products manufactured by TMX are free from defects in  
materials and workmanship for five (5) years after the date of purchase, and Regency branded products  
manufactured by TMX are free from defects in materials and workmanship for three (3) years, other than the  
following products for which the warranty period shall be one (1) year: handset batteries, either NiCd or NiMH,  
used in TMX cordless products. If a product fails this warranty during the warranty period, TMX will, at its  
option, either repair or replace the defective product or parts, or deliver replacements for defective products or  
parts on an exchange basis at no additional charge to the customer except as set forth below. Repair parts or  
replacement products may be either new or reconditioned. Products or parts returned to TMX under this war-  
ranty will become the property of TMX. Warranties on products repaired by TMX expire at the termination of  
the original warranty period.  
This limited warranty does not cover:  
1.  
2.  
3.  
Products or parts which are damaged, abused or misused;  
Any damage resulting from improper installation, maintenance or operation of the product;  
Damage resulting from unauthorized modification or repair of the product, or from improper  
connection of the product to other equipment;  
4.  
5.  
6.  
Cords, connectors and replaceable batteries;  
Damage in transit to the TMX repair facility;  
Any product or part unless proof of date of purchase is submitted with the product when returned for  
warranty repair; or  
7.  
8.  
Costs incurred by the customer in removing and shipping the product to TMX for repair or  
replacement, and costs of reinstallation of the product.  
Products or parts which are not owned and used by the original end user customer.  
The cost and risk of loss or damage for sending the product to TMX will be borne by the customer.  
TMX EXPRESSLY DISCLAIMS ALL WARRANTIES EXCEPT THE LIMITED WARRANTY SET  
FORTH HEREIN, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY OF THE PRODUCT, AND IS  
IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED,  
OR STATUTORY. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. THE CUSTOMER’S SOLE REMEDY UNDER THE TMX WARRANTY  
SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. IN NO EVENT WILL TMX BE LI-  
ABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSE-  
QUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES OF LOST PROFITS, LOST  
REVENUES, LOSS OF USE OF FACILITIES OR EQUIPMENT, OR COST OF SUBSTITUTE EQUIP-  
MENT ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVEN IF THE CUS-  
TOMER HAS ADVISED TMX OF THE POSSIBILITY OF SUCH DAMAGES. TMX LIABILITY FOR  
DAMAGES SHALL NOT EXCEED THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT.  
This limited warranty is non-transferable without the prior written approval of TMX. It gives the customer  
specific legal rights. The customer may have other rights which vary under local law. Some jurisdictions may  
not allow limitations on the term of an implied warranty or exclusions or limitations of incidental or consequen-  
tial damages.  
17  
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Spare Parts List  
The following 9002MWD accessories and spare parts are available  
from TeleMatrix.  
Part  
List  
Description  
Number  
Price*  
$59.00  
$59.00  
$15.00  
$15.00  
$15.00  
$8.00  
Complete Handset Unit (light ash)  
Complete Handset Unit (black)  
Handset Battery Pack—NiCd  
12V DC Power Supply Adapter (light ash)  
12V DC Power Supply Adapter (black)  
15’ Modular Line Cord.(light ash)  
15’ Modular Line Cord.(black)  
Wall Mount Wedge  
22088-ASH  
220881-BLK  
11004  
36005-ASH  
360051-BLK  
17023-ASH  
170231-BLK  
Call for pricing  
$8.00  
*Pricing in USD$ Currency. Freight is Prepay and Add.  
To Place An Order  
1. Contact TeleMatrix Customer Service department 8:30a.m. - 4:30p.m. MST  
2. Or visit our web site for ordering information and local distributors.  
Toll Free: 1-800-462-9446  
Direct:  
Fax:  
719-638-8821  
719-638-8815  
Version 5.0  
18  
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