Mackie Home Theater System HR824 MK2 User Manual

HR824 MK2  
High Resolution Active Studio Monitor  
O W N E R ’ S M A N U A L  
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INTRODUCTION  
Thank you for choosing the Mackie HR824 MK2 Studio  
Monitors. We began producing the original HR824  
Studio Monitors in 1997, and they quickly became the  
standard by which near-field studio reference monitors  
were compared for extremely flat frequency response at  
a reasonable price. The HR824 MK2s have been rede-  
signed with modern components for improved accuracy  
and an extended low-frequency response.  
The amplifiers are designed to provide maximum  
acoustic output from the speakers, yet minimize  
the danger of speaker damage due to overdriving.  
In addition, the amplifiers’ gain and frequency re-  
sponses are individually hand-trimmed to compen-  
sate for typical manufacturing tolerances between  
the drivers and produce a smooth frequency  
response from 35 Hz to 20 kHz.  
The connecting wires between the amplifier outputs  
and the drivers are kept to an absolute minimum,  
so the damping factor of the amplifier isn’t compro-  
mised by the resistance of long speaker cables.  
Investments in Excellence...  
When we decided it was time to update the HR824s,  
we turned to our expert loudspeaker and transducer de-  
sign engineering team at EAW to determine how to make  
an already excellent studio monitor even better. The  
first thing they noticed was that the front baffle could  
be redesigned with a rounder aluminum construction  
to further reduce edge diffraction for improved imag-  
ing. The volume of the cabinet was increased slightly to  
improve the low-frequency response. The amplifiers have  
been adjusted with all new ‘voicing’ to match the new  
cabinets. However, the amplifiers’ design is fundamental-  
ly the same and has a very similar characteristic to the  
original model. If you are upgrading from the original  
HR824s, you won’t have to relearn the sound. The MK2s  
still deliver the clarity, ultra-linear frequency response,  
and broad stereo imaging of the originals.  
The acoustic sum of the outputs from the two driv-  
ers are optimized electronically, as well as physi-  
cally, so the amplitude response is unity and the  
phase difference is minimal.  
In short, all the complex interconnected components  
in the system are designed to work in harmony with  
each other to produce the best possible sound.  
The Transducers...  
The monitors feature an 8.75-inch high-precision, low-  
distortion woofer and a 1-inch ferrofluid cooled titanium  
dome tweeter on the front, and a 6-inch x 12-inch ellipti-  
cal flat piston passive radiator in the back.  
An elegant piano-black gloss finish emphasizes that  
these studio monitors are in a class by themselves,  
pleasing to the most discerning eye as well as the most  
discerning ear.  
The high-frequency driver is mounted on a massive,  
acoustically non-resonant die-cast aluminum exponential  
waveguide, which results in wide, controlled dispersion  
of high-frequency sounds. The unique passive radiator  
design provides tight, articulate bass response down to  
35 Hz — an astounding accomplishment for a cabinet  
of this size! And since the radiator is producing most of  
the sound at the lowest frequencies, there is very little  
distortion from the woofer because its cone movement  
is minimal at those frequencies.  
The result? The HR824 MK2 Studio Monitors are  
extremely accurate and versatile, loaded with unique con-  
trols that allow you to fine-tune the sound to match your  
individual environment precisely. You’re gonna love these!  
What are they? The Advantages...  
The HR824 MK2 Studio Monitors are high-  
resolution, two-way, bi-amplified, active moni-  
tors employing a 6th-order Butterworth system  
with a built-in rear-firing mass-loaded passive  
radiator. Whew! There are many benefits to  
integrating an active crossover, power amplifi-  
ers, and drivers into a single cabinet, and we’ve  
taken full advantage of these benefits in the  
design of the HR824 MK2.  
Passive Radiator  
Power Amplifier/  
Crossover Assembly  
The crossover point is designed so that the  
high- and low-frequency drivers are fed  
only the frequencies they are best able to  
reproduce.  
Figure 1. HR824 MK2 Cutaway side view  
Owner’s Manual  
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1. Connect the line-level monitor signal from your mixer,  
preamp, or other signal source to the SIGNAL INPUT  
[1] jack on the HR824 MK2 Studio Monitor (1⁄4-inch  
PHONE, XLR, or RCA).  
2. Connect the supplied AC power cord to the IEC socket  
[7] on the back of the monitor. Plug the other end into  
an AC outlet properly configured with the correct volt-  
age for your particular model.  
The Cabinet...  
The cabinet is made of MDF with a high-gloss piano-  
black finish. Internal bracing increases the strength and  
rigidity (stiffness) of the box. An open-cell adiabatic  
foam material fills the inside of the box to absorb inter-  
nal reflections and dampen standing waves. Mounting  
hardware is installed on the bottom of the cabinet that  
fits the 60.0 WB OmniMount wall-mount bracket (see  
“Placement” on page 6 for more info).  
3. Set the POWER MODE [6] switch on the rear panel to  
the ON position. With the front panel power switch [9]  
out, the power amplifier is in Standby mode.  
4. Start your signal source (tape deck, CD, DAW, or  
whatever), but leave the master volume control on your  
mixer or preamp down.  
5. Push in the power switch [9] on the front of the HR824  
MK2. The power ring [10] around the switch will illumi-  
nate.  
6. Slowly turn up the INPUT SENSITIVITY [2] control on  
the back of the monitor to its fully clockwise position  
(NORMAL).  
7. Adjust the master volume on your mixer to a comfort-  
ably loud listening level. Enjoy the silky smooth highs  
and authoritative, commanding lows of the HR824 MK2.  
Then read the rest of this manual.  
FR Series Power Amplifiers...  
What better way to power the loudspeakers than with  
our acclaimed FR Series “Fast Recovery” power amplifi-  
ers. Our Fast Recovery design uses low negative feed-  
back, yet allows the amplifiers to maintain low distor-  
tion and stability even when driven into clipping.  
The low-frequency amplifier produces up to 150 watts  
continuous (350 watts peak) before clipping, while  
the high-frequency amplifier produces up to 100 watts  
continuous (210 watts peak).  
QUICK START  
AN EXTREMELY IMPORTANT NOTE  
ON HR824 MK2 BASS RESPONSE  
AND YOUR CONTROL ROOM.  
We realize that you can’t wait to hook  
up your new Mackie HR824 MK2 High  
Resolution Studio Monitors and try  
them out. Nevertheless, please take  
the time to read this page NOW, and  
the rest can wait until you’re good and ready.  
Your new HR824 MK2s achieve their  
best bass response in a room that’s  
optimized for bass reproduction. A  
Each of the HR824 MK2 cabinets has its own built-  
in power amplifiers. That’s right, two amplifiers per  
speaker cabinet; one for the high-frequency tweeter  
and one for the low-frequency woofer. You should turn  
the INPUT SENSITIVITY [2] control on the back of the  
cabinet down (fully counterclockwise) before turning  
on the Studio Monitors for the first time. Also be sure  
to set the power switch [9] on the front panel to its  
standby position (out). This will prevent you from acci-  
dentally connecting a hot signal source to the monitors  
and getting a rude surprise.  
lot of factors can conspire to thwart  
the HR824 MK2s’ extended low  
frequency — including room shape, room volume and  
acoustical treatment.  
This is not a cop-out or an apology. It’s plain old  
physics in action. Luckily we’ve armed you with some  
compensating controls that you can use to optimize the  
frequency response of the speakers in your particular  
room. Consider the following:  
The ACOUSTIC SPACE switch  
must be set correctly.  
There are a number of other settings you can make  
on the back of the HR824 MK2, and you can look at the  
graphic instructions relating to each of them on the  
back of the cabinet (or wait until you read about them  
later on in this manual so you really know what they  
do). For now, just leave them at the factory default  
settings (ACOUSTIC SPACE = WHOLE; LOW FREQ =  
49Hz; HIGH FREQ = 0), except for the POWER MODE  
[6] switch. Be sure it is set to the STANDBY position.  
When you put your HR824 MK2s in a corner or up  
against walls, their bass characteristics change. Adjust  
the ACOUSTIC SPACE [3] switch setting accordingly to  
avoid muddy or exaggerated low frequency response.  
4
HR8ꢀ4 MKꢀ  
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DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA • MANUFACTURED IN CHINA • FABRIQUE EN CHINE • COPYRIGHT ©2005  
"MACKIE", "FR SERIES" AND THE RUNNING MAN FIGURE ARE TRADEMARKS OF LOUD TECHNOLOGIES, INC. • PATENT PENDING  
"THX PM3" AND "LUCASFILM" ARE TRADEMARKS OF LUCASFILM, LTD. USED BY PERMISSION  
SERIAL NUMBER  
MANUFACTURING DATE  
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT  
EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER.  
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
AVIS: RISQUE DE CHOC ELECTRIQUE — NE PAS OUVRIR  
REPLACE WITH THE SAME TYPE FUSE AND RATING.  
DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE  
UTILISE UN FUSIBLE DE RECHANGE DE MÊME TYPE.  
DEBRANCHER AVANT DE REMPLACER LE FUSIBLE  
ROHS  
This device complies with part 15 of the FCC Rul
Operation is subject to the following two condi
(1) This device may not cause harmful interfere
(2) This device must accept any interference re
including interference that may cause undesired
10dB  
OFF  
NORMAL  
+
80Hz  
47Hz  
37Hz  
2dB  
0
2dB  
STANDBY  
ON  
(
)
(
)
LOW CUT  
NORMAL  
NORMAL  
AUTO  
QUARTER HALF WHOLE  
ON  
(
)
NORMAL  
INPUT  
SENSITIVITY  
ACOUSTIC SPACE  
LOW FREQ  
HIGH FREQ.  
POWER MODE  
SIGNAL INPUTS BAL/UNBAL  
PATENT NO:  
DES. 387,351  
MAINS INPUT  
120VAC  
60 Hz 150W  
PHONE  
XLR  
RCA  
Owner’s Manual  
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Feel free to experiment.  
Placement  
In many respects, every room is unique in terms of its  
acoustics.  
The HR824 MK2s were designed to be placed in a  
vertical position. If you find it necessary to place the  
speakers in a horizontal position (on their sides), place  
them so that the woofers are toward the inside; that is,  
so the woofers are closest to each other. This provides  
the best low-frequency summing and overall imaging.  
Even after you’ve read about how to set the HR824  
MK2’s rear panel switches, try other settings to see if  
your particular room environment requires different  
adjustments.  
The HR824 MK2s can also be wall-mounted using the  
mounting hardware located on the bottom of the cabi-  
net. This is designed to be used with the OmniMount  
60.0 WB (Wall-to-Bottom) wall-mount bracket, which  
provides a wide range of horizontal and vertical move-  
ment to meet your coverage requirements. Refer to the  
OmniMount website for more details.  
And, even after you’ve placed your monitors where you  
think they’ll sound best, try moving them around. You  
might be pleasantly surprised.  
Finally, keep an open mind about  
improving your room’s acoustics  
and bass-handling ability.  
b84e-4ec8-9155-db5b646335bd&CurrentId=1.1.1.1  
Nobody likes to buy a new set of monitor speakers  
and then be told that they should spend extra bucks on  
bass traps or a remodeling job. But the simple fact is,  
“standard” rooms, i.e., rectangular rooms in convention-  
al business or residential structures, are rarely if ever  
conducive to optimal low bass reproduction without  
some modifications.  
A Few Words About THX™pmꢁ™  
Certification  
Nearly two decades ago, George Lucas turned a  
passion for great sound into the world’s most accepted  
and trusted solution for achieving it. The standard was  
named THX (for Tomlinson Holman, who developed  
the THX Sound System when he was the research and  
technical director at Lucasfilm Ltd.™ in the early 80s),  
and today, with hundreds of thousands of home theater  
customers and more than 3000 THX Certified movie the-  
aters enjoying its benefits, the THX name has become  
nothing short of legendary. Simply put: when it comes  
to premium sound, no other name so closely defines  
‘quality’ for millions of movie-goers and home theater  
enthusiasts alike.  
Luckily, there are plenty of options short of building  
a new control room, many of which are covered in this  
manual.  
Additional Tidbits of Wisdom  
• When you shut down your equipment, turn off the  
HR824 MK2 studio monitors first to prevent thumps  
and other noises generated by any upstream equipment  
from coming out the speakers. When powering up, turn  
on the monitors last.  
• Save the shipping box! You may need it someday, and  
you don’t want to have to pay for another one.  
• Save your sales receipt in a safe place.  
Today, a new landscape is emerging. A landscape com-  
prised of hundreds of small, professional multi-channel  
facilities, whose need for differentiation, expert techni-  
cal and marketing support, and a true, multi-channel  
• Also record all HR824 MK2 serial numbers in the space  
provided on the next page, along with where and when  
you bought them.  
Note: The Mackie logo can be rotated 90º so  
that it is oriented correctly when placing the  
speakers on their sides. Gently pull out on  
the Mackie emblem, rotate it, and push it  
back into place.  
HR8ꢀ4 MKꢀ  
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standard is becoming a competitive fact of life. Again,  
THX has a singular solution and this time it’s called  
THX pm3 Certification.  
Contents  
All facilities involved with mixing and/or monitoring  
of multi-channel material should have the option to use  
pm3. THX pm3 Certification is ideal for DVD mastering,  
sweetening, and mixing; and is also perfect for facilities  
doing work in broadcast, music, or multi-media applica-  
tions.  
HR8ꢀ4 MKꢀ THX pmꢁ Certification  
When we submitted the HR824 MK2s for THX pm3  
Certification, they passed on the first try with no modifi-  
cations!  
Anyone seeking THX Certification for their studio,  
or striving to maintain THX standards, can use the  
HR824 MK2s and rest assured that their facility is in  
full compliance.  
• Please write the serial number for your studio monitor here  
(all studio monitors if you have more than one) for future reference  
(i.e., insurance claims, tech support, return authorization, etc.):  
Monitor 3  
Monitor 1  
Monitor 2  
Purchased at:___________________________________ Date of Purchase:_____________  
Part No. 0022104 Rev. B1 11/07  
©2007 LOUD Technologies Inc. All Rights Reserved.  
Owner’s Manual  
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REAR PANEL DESCRIPTION  
This is where you connect your signal to the monitor,  
ꢀ. INPUT SENSITIVITY  
and make adjustments to the frequency response of  
the speakers to match the monitor’s location and your  
room’s environment.  
10dB  
For THX applications, the rear panel  
switches and controls should be set  
to the THX positions as indicated in  
this section.  
OFF  
NORMAL  
INPUT  
SENSITIVITY  
THX = NORMAL  
The HR824 MK2 expects a line-level signal at its input  
connectors.  
1. SIGNAL INPUTS  
The location of the signal input jacks makes the con-  
nectors exit down and not straight out the back of the  
enclosure. This flush-mount design allows you to place  
the monitor right up against the wall if desired.  
• The reference sensitivity is –7.5 dBu=100 dB SPL at  
one meter (39 inches) with the INPUT SENSITIVITY  
control set to its NORMAL position (in other words,  
wide open).  
• The XLR female, TRS female (balanced), and RCA  
female (unbalanced) input connectors are provided for  
user convenience.  
• The HR824 MK2 is designed to operate with a +4 dBu  
signal when the INPUT SENSITIVITY control is in the  
NORMAL position.  
• Don’t connect more than one source to the jacks.  
• Refer to the QUICK START section on page 4 for the  
level-setting procedure.  
• Unbalanced TS (tip-sleeve) lines can be accommodated  
via the TRS jack. Make sure the cable terminates with  
a TS plug (like a guitar plug), or if it’s a TRS plug (such  
as a headphone plug), make sure the ring is tied to the  
sleeve and that the plug is fully inserted into the jack.  
ꢁ. ACOUSTIC SPACE  
• The XLR and TRS input connectors accept balanced or  
unbalanced signals. The connectors are wired as follows  
(per the AES/IEC standard):  
QUARTER HALF WHOLE  
(
)
NORMAL  
ACOUSTIC SPACE  
XLR  
TRS  
RCA  
Hot (+)  
Cold (–)  
Shield (Ground)  
Pin 2  
Pin 3  
Pin 1  
Tip  
Ring  
Shield Shield  
Tip  
THX = WHOLE (NORMAL)  
This is a three-way switch that adjusts the low-fre-  
quency response of the monitors to compensate for their  
placement in the room. See page 5 for an overview of  
the rear panel.  
• The HR824 MK2s can be used with a home receiver  
even if the receiver lacks a preamp output by using a  
speaker-level to line-level signal attenuator. (See page  
13 for more information.)  
• If you place the HR824 MK2 monitors against a wall  
(half space [3B]), set the ACOUSTIC SPACE switch  
to the “B” position. This activates a shelving filter to  
reduce the low-frequency output by 2 dB to compensate  
for the half-space placement.  
• If you place the monitors into the corners of your  
room (quarter space [3A]), the low-frequency output  
approximately doubles from what it is in half space.  
Set the ACOUSTIC SPACE switch to the “A” position to  
reduce the low-frequency output by 4 dB to compensate  
for the quarter-space placement.  
• If you use the HR824 MK2s free-standing, away from  
walls and corners (whole space [3C]), set the ACOUS-  
TIC SPACE switch to the “C” position (NORMAL).  
8
HR8ꢀ4 MKꢀ  
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Removing the low-frequency content also allows  
you to raise the overall output level somewhat. Low-  
frequency information requires the largest amount of  
an amplifier’s output, so restricting the low-frequency  
content allows raising the mid-frequency level some-  
what. If your client insists on mixing LOUD, this may be  
a workable strategy.  
4. LOW FREQ FILTER  
80Hz  
LOW CUT  
47Hz  
37Hz  
(
)
NORMAL  
LOW FREQ  
ꢂ. HIGH FREQ FILTER  
THX = 80Hz  
The LOW FREQ FILTER switch inserts a low-frequency  
rolloff into the response curve.  
+
2dB  
0
2dB  
• For some applications, the low-frequency output of the  
HR824 MK2 may impair your ability to make mix judge-  
ments.  
(
)
NORMAL  
HIGH FREQ.  
• For THX applications, use the 80Hz setting.  
THX = 0 dB  
• For non-THX applications where a sub-woofer isn’t en-  
hancing low-frequency output use the 37Hz (NORMAL)  
position.  
• The LOW FREQ switch affects the low-frequency con-  
tent of your mix. Remember how things work in reverse,  
so removing the deep bass content on playback may  
actually increase it in the final mix.  
You can use the LOW FREQ switch’s 80Hz position to  
simulate a smaller loudspeaker, especially one with  
limited low-frequency capability (like a certain popular  
2-way nearfield monitor). You may need to do this if a  
small speaker is the eventual destination of your mix,  
or perhaps just to see how your mix sounds on a clock  
radio.  
The HIGH FREQ FILTER switch tailors the overall  
high-frequency response by 2 dB beginning at 10kHz.  
Leave this switch in the 0 (NORMAL) position unless:  
You want to subtly brighten or darken the sound of the  
speakers.  
• Perhaps you have hearing loss caused by too many  
nights in front of a double Marshall stack.  
You just like to mix on the bright side or dull side.  
If your mixes consistently sound dull or dark when  
you listen elsewhere, this usually indicates that your  
monitors are too bright, relative to your normal hearing.  
A bit less high-frequency energy usually fixes this, and  
you can force the mix in this direction by reducing the  
high-frequency output of the monitors by using the –2 dB  
position of the switch.  
10dB  
OFF  
NORMAL  
+
80Hz  
47Hz  
37Hz  
2dB  
0
2dB  
STANDBY  
ON  
(
)
(
)
LOW CUT  
NORMAL  
NORMAL  
AUTO  
QUARTER HALF WHOLE  
ON  
(
)
NORMAL  
INPUT  
SENSITIVITY  
ACOUSTIC SPACE  
LOW FREQ  
HIGH FREQ.  
POWER MODE  
SIGNAL INPUTS BAL/UNBAL  
PATENT NO:  
DES. 387,351  
MAINS INPUT  
120VAC  
60 Hz 150W  
PHONE  
XLR  
RCA  
9
Owner’s Manual  
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Conversely, if your mixes are consistently too bright,  
then adding some additional high-frequency energy in  
the monitors satisfies your ears, and the resultant mix  
has less HF content.  
ꢃ. POWER MODE  
STANDBY  
ON  
The timbre of your monitors affects  
the way that your mixes play on other  
equipment. Remember that the moni-  
tors have a mirroring effect on the  
AUTO  
ON  
POWER MODE  
This 3-position switch turns the amplifiers on or off, or  
sets them to automatic mode. Use this switch to set the  
HR824 MK2s to your preferred mode of operation, and  
mix; if the monitors make something  
too loud in the mix it usually results in not enough of  
that thing on tape.  
use the front panel power  
switch for convenience.  
[9]  
Start with the response modification switches in the  
factory recommended settings (see Quick Start Sec-  
tion). After prolonged listening, if you notice a trend in  
your mixes, perhaps making some small adjustments as  
suggested here will help.  
• In the STANDBY position, the power amplifiers are in  
Standby mode and produce no sound. Low-level circuitry  
is still active, but the power consumption of the cir-  
cuitry is minimal (8 watts).  
• Flip the switch to the ON position and the power ampli-  
fiers are live and operate normally. (The front panel  
power [9] switch must also be IN.)  
• When it’s in the AUTO ON position, the amplifiers turn  
on and off depending on the presence or absence of an  
input signal. An input signal level of –45 dBu (mini-  
mum) activates the auto-on function. A silent period  
greater than eight minutes activates the auto-off func-  
tion. The power ring [10] on the front panel reflects the  
state of the amplifiers.  
It’s a real rush to mix really loud. But remember that  
the resulting mix only sounds good when you play it at  
least that loud. However strange it may sound, mixes  
made at lower levels sound even better when played  
loud; perhaps even a bit bigger than life.  
Get that sound level meter out. Decide what level  
you’re going to mix at and use the meter to help keep  
your mixing at that level. Your ears will thank you, and  
your mixes will be better for it.  
ꢄ. Mains Input  
Connect the power cord to this IEC socket, and plug  
the other end into your AC outlet.  
QUARTER SPACE  
CONSOLE  
HALF SPACE  
CONSOLE  
WHOLE SPACE  
CONSOLE  
SPEAKERS IN CORNERS  
A
SPEAKERS AGAINST WALL  
B
SPEAKERS AWAY FROM WALLS  
C
ACOUSTIC SPACE APPLICATIONS  
LOW CUT  
LOW CUT  
10kHz  
24dB/oct BUTTERWORTH  
0dB  
+2dB  
0dB  
0dB  
2dB  
3dB  
4
dB  
2dB  
37Hz 47Hz  
80Hz  
20  
100Hz  
LOW FREQ  
ACOUSTIC SPACE  
HIGH FREQ  
INTERNAL BI•AMPLIFICATION  
150W. L.F. 100W. H.F.  
/
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA  
"MACKIE", "FR SERIES" AND THE RUNNING MAN FIGURE ARE TRADEMARKS OF LOUD TECHNOLOGIES, INC.  
MANUFACTURED IN CHINA  
FABRIQUE EN CHINE  
COPYRIGHT ©2007  
PATENT PENDING  
THE THX LOGO AND PM3 ARE TRADEMARKS OF THX LTD. WHICH MAY BE REGISTERED IN SOME JURISDICTIONS.  
ALL RIGHTS REVERVED  
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT  
EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE. DO NOT REMOVE COVER.  
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.  
SERIAL NUMBER  
MANUFACTURING DATE  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
AVIS: RISQUE DE CHOC ELECTRIQUE  
NE PAS OUVRIR  
REPLACE WITH THE SAME TYPE FUSE AND RATING.  
DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE  
UTILISE UN FUSIBLE DE RECHANGE DE MÊME TYPE.  
DEBRANCHER AVANT DE REMPLACER LE FUSIBLE  
ROHS  
This device complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) This device must accept any interference received,  
including interference that may cause undesired operation.  
10dB  
OFF  
NORMAL  
80Hz  
47Hz  
37Hz  
2dB  
0
+
2dB  
STANDBY  
ON  
LOW CUT  
(NORMAL)  
(
NORMAL  
)
AUTO  
QUARTER HALF WHOLE  
ON  
(
)
NORMAL  
INPUT  
SENSITIVITY  
ACOUSTIC SPACE  
LOW FREQ  
HIGH FREQ.  
POWER MODE  
SIGNAL INPUTS BAL/UNBAL  
PATENT NO:  
DES. 387,351  
MAINS INPUT  
120VAC  
60 Hz 150W  
PHONE  
XLR  
RCA  
10  
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• When the POWER MODE [6] switch is in the ON  
position (and the front panel power switch [9] is in the  
IN position), applying AC power activates the muting  
circuit for about four seconds while the power supply  
and internal circuitry stabilize, then the HR824 MK2  
unmutes and is ready to go.  
• Simple ports or ducts must have sufficient surface  
area to prevent the velocity of the air within them from  
exceeding 5% of the speed of sound, which keeps the  
vent from becoming audible (breathing and wheezing  
sounds) at high signal levels.  
• This requirement for sufficient surface area creates a  
design problem when using ports — finding enough  
space in the enclosure for them to fit.  
8. Passive Radiator  
The passive radiator replaces the port found on most  
speaker systems. It offers several advantages to simple  
porting:  
When you mount a loudspeaker in a box, there are two  
things that you can do with the radiation from the rear of  
the cone: use it to enhance the low-frequency performance  
of the speaker system (bass reflex system) or soak it up  
(acoustic suspension system).  
• One primary advantage of a passive radiator is that it  
can reproduce low frequencies with lower distortion  
and at a higher sound pressure level (SPL) than a  
simple port or duct.  
• Our unique passive radiator design uses a flat dia-  
phragm providing exceptional stiffness to the radiating  
surface.  
• The elliptical shape of the passive radiator takes up  
nearly the entire surface area available on the rear of  
the enclosure, allowing the passive radiator to move  
more air than a port.  
• A bass reflex system uses the rear radiation to extend  
the low-frequency response. Most systems provide holes  
(ports) in the front or back of the cabinet to release the  
rear wave. Sometimes the holes have tubes (ducts) in  
them. The dimensions of the holes and the volume of  
the cabinet work with the characteristics of the woofer  
to produce low-frequency extension. These systems are  
characterized by good low-frequency performance down  
to the –3 dB frequency set by the design. Below this  
frequency, the frequency response falls at 24 dB/octave  
or more.  
The HR824 MK2 is a bass reflex 6th-order system.  
Rather than use ports, the vent takes the form of a pas-  
sive radiator, a mass-loaded flat piston coupled to the air  
trapped within the enclosure. You can’t see the passive  
radiator because it is located at the rear of the cabinet,  
behind the power amplifier assembly.  
Passive Radiator  
11  
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FRONT PANEL DESCRIPTION  
9. Power Switch  
Use this switch to turn on or off the HR824 MK2 from  
the front. It works with the POWER MODE [6] switch  
on the rear panel in the following way:  
• If the POWER MODE switch on the rear panel is set  
STANDBY  
ON  
AUTO  
ON  
to STANDBY, the front panel power [9] switch has no  
effect. The power [10] ring remains off.  
POWER MODE  
• If the POWER MODE switch is ON, the front panel  
power switch turns the HR824 MK2 on or returns it to  
STANDBY mode, as indicated by the power ring.  
• If the POWER MODE switch is in the AUTO ON posi-  
tion, the front panel power switch turns the HR824 MK2  
on, even when there is no signal present. If there is no  
signal after about two minutes, the auto-off function  
is activated and the amplifiers go into Standby mode,  
indicated when the power ring goes off.  
10. Power Ring and Overload Indicator  
The power ring around the power switch illuminates  
when the power amplifiers are on, and turns off when  
the amplifiers are in Standby mode or off.  
The power ring turns red when the overload protec-  
tion circuit has been triggered.  
• Occasional blinking of the overload indicator means  
that the loudest transients are reaching the maximum  
drive capability of the amplifiers. This is okay, although  
distortion may be audible.  
Overload Protect  
• If you see the overload indicator [10] blinking more  
than just occasionally, it’s an indication that you should  
reduce the signal level coming from your mixer or other  
signal source.  
• The blinking overload indicator means the driver  
thermal overload protection has activated a compressor.  
This reduces the input level to the amplifiers.  
• Frequent or continuous blinking of the overload indica-  
tor means that you have exceeded the maximum drive  
allowed for the speakers. The amplifiers are clipping,  
and the overload protection circuit has taken over, re-  
ducing the input level. You should reduce the level from  
your signal source until the overload indicator blinks  
occasionally or not at all.  
• The compressor was designed to protect the speakers  
and its action is highly audible.  
PROTECTION CIRCUITS  
If a client insists on listening to the  
monitors at a very high volume, you  
may find that the overload indicator  
lights frequently. Since the majority of  
the power requirement in any monitor  
There are a number of protection mechanisms de-  
signed into the HR824 MK2 to safeguard the loudspeak-  
ers from inadvertent damage.  
CAUTION: The protection circuits are designed to  
prevent damage to the loudspeakers under reasonable  
and sensible conditions. Should you choose to ignore  
the warning signs (i.e., frequent overload indications,  
excessive distortion), you can still damage the speakers  
in the HR824 MK2 by overdriving them. Such damage is  
beyond the scope of the warranty.  
are the low frequencies, selectively reducing the low  
end can provide a little more headroom and volume  
for the monitors. Change the LOW FREQ FILTER [4]  
switch to 80Hz if necessary, to reduce the bass response.  
This may allow the HR824 MK2s to play just enough  
louder to satisfy the client and to eliminate most of the  
amplifier clipping.  
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Thermal Protect  
CARE AND CLEANING  
All amplifiers produce heat. The HR824 MK2 is de-  
signed to be efficient both electrically and thermally.  
Remove the protective plastic film that encases the  
cabinet.  
• If for some reason the heatsinks get too hot, a thermal  
switch activates, placing the HR824 MK2 into Standby  
mode (indicated when the power ring [10] turns off).  
• Should this happen, make sure that airflow to the rear  
of the cabinet is not restricted.  
Note: You may leave the protective  
plastic film on the cabinet if you  
wish, or you can remove all but the  
side that will be in contact with the  
surface it is sitting on to protect the  
• When the heatsinks cool down to a safe temperature,  
the switch resets and normal operation resumes.  
finish. Also, you should save the protective plastic film  
to reapply to the cabinet in case you need to move it to  
another location (or return for servicing).  
Integrated Magnetic Shielding  
The piano-black finish on the HR824 MK2 cabinets is  
exceedingly beautiful, yet extremely delicate. Clean the  
outside of the cabinet with an optical grade non-scratch  
cloth, such as you would use to clean eyeglasses, CDs, or  
DVDs.  
The HR824 MK2 Studio Monitor contains drivers  
with large magnet structures. The drivers’ magnets are  
shielded to help prevent the magnetic field from radiat-  
ing out into the environment and playing havoc with  
computer monitors or TV screens. Unshielded speakers  
can cause distortion in both the shape and color of the  
picture if placed too close to a CRT (cathode ray tube).  
If you have a particularly sensitive computer monitor or  
TV screen, it may be necessary to move the speakers a  
few inches away.  
Input Signal Wiring  
You should use high-quality, shielded cable to connect  
the signal source to the SIGNAL INPUT jack [1] on the  
HR824 MK2.  
• Foil shielded cables, such as Belden 8451, 8761, or 9501  
are commonly used for studio wiring.  
• Microphone cables work well.  
• The better the shield, the better the immunity from  
externally induced noise (like EMI and RFI). Route the  
cable away from AC power cords and outlets. These are  
common sources for hum in an audio signal. Wall warts  
and line lumps are especially insidious hum inducers!  
You can purchase quality cables from your Mackie  
dealer.  
• In certain home theater applications, it may be nec-  
essary to connect the speaker outputs from a stereo  
receiver to the inputs of the HR824 MK2s, if the receiver  
doesn’t have preamp outputs or other line-level output  
connections.  
CAUTION: Do not attempt to con-  
nect a speaker output directly to the  
input of the HR824 MK2! Speaker  
levels are much higher than line lev-  
els and can damage the input circuitry  
in the HR824 MK2.  
You can, however, insert a speaker-level to line-level  
signal attenuator between the receiver’s speaker output  
and the HR824 MK2’s input. Your Mackie dealer may be  
able to help you find one, or you can build your own.  
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Bad Sound  
SERVICE INFO  
• Is the input connector plugged completely into the  
jack? If using a 14" TS or TRS plug, make sure it is  
plugged all the way in.  
• Is it loud and distorted? Reduce the signal level at the  
mixer.  
• If possible, listen to the signal source with headphones  
plugged into the preamp stage. If it sounds bad there,  
it’s not the monitor.  
• Too much bass or not enough bass? Move around the  
room and see if the bass response changes. It’s possible  
your listening position coincides with a room mode  
where the low frequencies either become exaggerated  
or nulled. If so, try moving the monitors to a different  
position, or moving your listening position.  
Details concerning Warranty Service are spelled out in  
the Warranty section on page 19.  
If you think your monitor has a problem, please check  
out the following troubleshooting tips and do your best  
to confirm the problem. Visit the Support section of our  
lots of useful information such as FAQs, documentation,  
and user forums. You may find the answer to the prob-  
lem without having to send your monitor away.  
Troubleshooting  
Noise/Hum/Buzz  
• Check the signal cable between the mixer and the  
monitor. Make sure all connections are secure. These  
problems usually produce crackling noises, hum, or  
buzz.  
• If connecting an unbalanced output to the HR824 MK2  
balanced input, make sure the shield is connected to the  
unbalanced ground of the source and to pins 1 and 3 of  
the XLR (or the sleeve and ring of the TRS jack).  
No Power  
• Our favorite question: Is it plugged in?  
• Make sure the power cord is securely seated in the IEC  
socket [7] and plugged all the way into the AC outlet.  
• Make sure the AC outlet is live (check with a tester or  
lamp).  
• Is the power [9] switch on the front panel pushed in  
and the POWER MODE [6] switch on the rear panel in  
the ON position?  
• If a CATV cable is connected to the system, try discon-  
necting it. If the hum goes away, call your cable carrier  
to check for proper grounding of the cable.  
• Is the power ring [10] on the front panel illuminated?  
If not, make sure the AC outlet is live. If so, refer to “No  
Sound” below.  
• If the power ring is not illuminated, and you are certain  
that the AC outlet is live, it will be necessary to have  
the HR824 MK2 serviced. There are no user-serviceable  
parts inside. Refer to “Repair” at the end of this section  
to find out how to proceed.  
• Make sure the signal cable is not routed near AC cables,  
power transformers, or other EMI sources (including  
wall warts and line lumps!). These sources usually  
produce hum.  
• Is there a light dimmer or other triac-based device on  
the same AC circuit as the monitor? Dimmers cause  
buzzing noises. Use an AC line filter or plug the monitor  
into a different AC circuit.  
• Excessive hiss is an indication of an incorrect gain set-  
ting somewhere before the speaker.  
No Sound  
• Is the power ring [10] on the front panel illuminated? If • If possible, listen to the signal source with headphones  
not, refer to “No Power” above.  
plugged in. If it sounds noisy there, it’s not the monitor.  
• Is the INPUT SENSITIVITY [2] control turned up?  
I hear sound from the monitors after I switch  
the AC power off!  
• Use the front panel switch to turn the monitors on and  
off, or turn off the signal going to the monitors when the  
AC power is turned off.  
• Is the signal source turned up? Make sure the signal level  
from the mixing console (or whatever device immedi-  
ately precedes the studio monitor) is high enough to  
produce sound.  
• If it’s a stereo pair, try switching them around. For  
example, if a left output is presumed dead, switch the  
left and right cords at the monitor end. If the problem  
switches sides, it’s not the monitor. It could be a bad  
cable, or no signal from the mixer.  
14  
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Repair  
If your HR824 MK2 needs service, follow these instructions:  
1. Review the preceding troubleshooting suggestions.  
Please.  
2. Call Tech Support at 1-800-898-3211, 7 am to 5 pm  
PST, to explain the problem and obtain a Service  
Request Number. Have your HR824 MK2’s serial  
number ready. (Service for Mackie products living  
outside the United States can be obtained through  
local dealers or distributors.)  
You must have a Service Request Number before  
you can obtain factory-authorized service.  
3. Keep this owner’s manual and the detachable line-  
cord. We don’t need them to repair the preamp.  
4. Reapply the protective plastic film on the sides of  
the cabinet to protect the finish. Pack the monitor  
in its original package, including endcaps and box.  
This is VERY IMPORTANT. When you call for the  
Service Request Number, please let Tech Support  
know if you need new packaging. Mackie is not  
responsible for any damage that occurs due to non-  
factory packaging.  
5. Include a legible note stating your name, shipping  
address (no P.O. boxes), daytime phone number,  
Service Request Number, and a detailed description  
of the problem, including how we can duplicate it.  
6. Write the Service Request Number in BIG PRINT on  
top of the box. Units sent without the Service Request  
Number will be refused.  
7. Tech Support will tell you where to ship the moni-  
tor for repair. We suggest insurance for all forms of  
cartage.  
8. You will need to contact the authorized service  
center for their latest turn-around times when you  
call for your Service Request Number. The monitor  
must be packaged in its original packing box, and  
must have the Service Request Number on the box.  
Once it’s repaired, the authorized service center will  
ship it back prepaid (if it was a warranty repair).  
Note: Under the terms of the warranty, you must  
ship or drop-off the unit to an authorized service  
center. The return ground shipment is covered for  
those units deemed by us to be under warranty.  
Note: You must have a sales receipt from an Autho-  
rized Mackie Dealer to qualify for a warranty repair.  
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TECHNICAL INFORMATION  
Amplifier Section  
HR824 MK2 Specifications  
Enclosure  
Low-frequency power amplifier  
Rated Power (at 1 kHz with 1% THD):  
150 watts  
Rated Load Impedance:  
Burst Power Output:  
Rated THD (1W to –1 dB of rated power):  
0.1 %  
4 ohms  
350 watts  
Materials and Construction:  
34-inch (19 mm) thick MDF cabinet construction with internal  
bracing to add to cabinet stiffness.  
Piano-black gloss finish.  
Slew Rate:  
35V/µS  
Die-cast aluminum exponential wave guide for controlled, wide  
dispersion from high-frequency driver and Zero Edge Baffle™ to  
minimize diffraction around the cabinet edges.  
Distortion (THD, SMPTE IMD, DIM 100):  
< 0.035%  
Signal-to-Noise  
(20Hz-20kHz, unweighted, referenced to 150W into 4Ω):  
> 102 dB  
Open cell adiabatic “foam fill” acoustical damping material ab-  
sorbs internal reflections, preventing delayed sound coloration.  
Cooling:  
Design:  
Convection  
Class AB, Parametric Servo  
Feedback  
Flush-mount connector system allows monitor to be placed  
against a wall without need for connector clearance.  
High-frequency power amplifier  
Rated Power(at 1 kHz with 1% THD):  
100 watts  
Transducers  
Low-frequency driver:  
Diameter:  
Sensitivity (2.83V, 1 m):  
Nominal Impedance:  
Voice Coil Diameter:  
Frame:  
Magnet:  
Fully shielded:  
Rated Load Impedance:  
Burst Power Output:  
6 ohms  
210 watts  
8.75 inches (222mm)  
91 dB SPL  
4 ohms  
1.6 inches (40 mm)  
Die-cast magnesium  
Ferrite  
Rated THD (1W to –1 dB of rated power):  
0.1 %  
Slew Rate:  
35V/µS  
Distortion (THD, SMPTE IMD, DIM 100):  
< 0.035%  
Signal-to-Noise  
Ferrite opposing magnet  
(20 Hz-20 kHz, unweighted, referenced to 100 W into 6 ohms):  
> 102 dB  
High-frequency driver:  
Sensitivity (2.83V, 1m):  
91 dB SPL  
Cooling:  
Design:  
Convection  
Conventional Class AB  
Nominal Impedance:  
6 Ω  
Power Handling (Long Term/Program):  
20/50 watts  
System Specifications  
Input Type:  
Frequency Range:  
Diaphragm/Suspension:  
Voice Coil Diameter:  
Magnet:  
1.6 kHz to 22 kHz  
Titanium with polymer suspension  
1.0 inch (25.4 mm)  
Balanced Differential  
(XLR and 1/4" TRS)  
Unbalanced (RCA)  
20 kΩ Balanced  
Neodymium  
Input Impedance:  
Bucking Magnet:  
Ferrite opposing magnet  
10 kΩ Unbalanced  
RFI and Level Protected  
+20 dBu  
Input Protection:  
Maximum Input Level:  
Low Frequency Filter:  
Passive Radiator:  
6-inch x 12-inch (152mm x 305mm) mass-loaded elliptical flat  
piston with variable thickness filleted edge rubber surround.  
–3 dB @ 37 Hz, 2nd-order transitional high-pass filter  
–3 dB @ 47 Hz, 4th-order Chebyshev high-pass filter  
–3 dB @ 80 Hz, 4th-order Butterworth high-pass filter  
Crossover Section  
Crossover Type:  
Modified Linkwitz-Riley, 24 dB/octave @ 1900 Hz  
HF Equalization:  
Acoustic Space:  
A position:  
2 dB @ 10 kHz, shelving  
–4 dB @ 50 Hz, shelving  
–2 dB @ 50 Hz, shelving  
Flat  
B position:  
C position:  
Compressor:  
Independent high and low frequency overload detection  
Low Line Voltage Shut Down: 60% of Nominal Line  
Thermal Protection:  
Muting:  
Amplifier Shut-Down, Auto Reset  
5 seconds at turn-on  
Driver Protection:  
Independent LF and HF Detection  
Overall Compression  
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Graphs  
Acoustic Section  
Free-Field Frequency Response:  
HR824 Acoustic Space Filter Response  
1.5 dB, 37 Hz to 20 kHz  
®
+5  
+4  
+3  
+2  
+1  
-0  
Lower cutoff frequency:  
Upper cutoff frequency:  
–3 dB @ 35 Hz  
–3 dB @ 22 kHz  
-1  
Sound Pressure Level at 1 meter,  
–7.5 dBu into balanced input:  
-2  
-3  
100 dB SPL @ 1m  
120 dB SPL @ 1m  
-4  
d
-5  
B
u
Maximum peak SPL per pair:  
-6  
-7  
Maximum short term SPL on axis,  
half space 80 Hz to 2.5 kHz:  
-8  
-9  
111 dB SPL @ 1m  
-10  
-11  
-12  
-13  
-14  
-15  
Residual noise (maximum gain, 600Ω source,  
20 Hz-20 kHz bandwidth):  
< 8 dB SPL @ 1m  
10  
20  
50  
100  
200  
500  
Hz  
1k  
2k  
5k  
10k  
20k  
Rated Line Input Voltage and Power:  
Power consumption  
Standby mode:  
Quiescent (idle):  
Musical Program, Loud mix: 135 watts  
8 watts  
18 watts  
HR824 High Frequency EQ Filter Response  
®
+5  
+4  
+3  
+2  
+1  
-0  
Rated Power  
(For UL-6500, CSA-E65-94, EN-60065):  
150 watts  
-1  
-2  
-3  
-4  
US:  
120 VAC, 60 Hz  
240 VAC, 50 Hz  
220 VAC, 60 Hz  
100 V, 50-60 Hz  
d
B
u
-5  
-6  
Europe:  
Korea:  
Japan:  
-7  
-8  
-9  
-10  
-11  
-12  
-13  
-14  
-15  
Note: The HR824 MK2 does not support multiple voltage  
configurations. Make sure the voltage rating for your particular  
model (as indicated on the rear panel near the IEC socket) cor-  
responds with your local AC mains voltage.  
10  
20  
50  
100  
200  
500  
Hz  
1k  
2k  
5k  
10k  
20k  
Physical Properties  
HR824 Low Frequency Filter Response  
®
+5  
+3  
Height:  
Width:  
16.8 in/42.5 cm  
10.8 in/27.3 cm  
+1  
-1  
-3  
-5  
Depth Enclosure: 11.4 in/29.0 cm  
-7  
-9  
Depth Overall:  
Weight:  
13.8 in/35.1 cm  
34.6 lb/15.7 kg  
-11  
-13  
-15  
-17  
-19  
-21  
-23  
-25  
-27  
-29  
-31  
-33  
-35  
-37  
-39  
-41  
-43  
-45  
d
B
u
LOUD Technologies is always striving to improve our products  
by incorporating new and improved materials, components and  
manufacturing methods. Therefore, we reserve the right to change  
these specifications at any time without notice.  
10  
20  
30  
40  
50  
60  
70  
80  
90 100  
200  
Hz  
10.8" (27.3 cm)  
13.8" (35.1 cm)  
HR824 MK2  
WEIGHT  
34.6 lb  
(15.7 kg)  
16.8"  
(42.5 cm)  
11.4" (29.0 cm)  
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HR8ꢀ4 MKꢀ Block Diagram  
+15VDC  
POWER  
MODE  
SWITCH  
ON  
AUTO  
STANDBY  
MUTE  
ON/OFF  
CONTROL  
V
ref  
MUTE  
HIGH = MUTE OFF  
LOW = MUTE ON  
SIGNAL  
SENSE  
THERMAL  
SWITCH  
LOW AC  
VOLTS SENSE  
POWER RING  
(POWER = WHITE  
OVERLOAD = RED)  
POWER SWITCH  
(FRONT PANEL)  
CLIP SENSE  
CIRCUIT  
CLIP SENSE  
TO CLIP  
SENSE  
HF TRANSDUCER  
THERMAL MODELER  
HI-FREQUENCY  
DRIVER  
HF OUT  
HI-FREQUENCY  
POWER AMPLIFIER  
UNBALANCED  
LINE  
INPUT  
HF OUT  
HIGH FREQ.  
CROSSOVER  
+2 dB  
0
–2 dB  
HI-FREQ  
LO-FREQ  
2
3
TWEET  
1
COMPRESSOR  
BALANCED  
LINE  
INPUTS  
SENSITIVITY  
SENSITIVE  
MUTE  
LF TRANSDUCER  
THERMAL MODELER  
LF OUT  
CALLOUS  
TO CLIP  
SENSE  
LO-FREQUENCY  
DRIVER  
ACOUSTIC  
SPACE  
LO-FREQUENCY  
POWER AMPLIFIER  
LOW FREQ  
LF OUT  
37Hz (NORMAL)  
47Hz  
WHOLE  
HALF  
QUARTER  
80Hz  
WOOF  
OUTER SPACE  
MUTE  
MOTION DETECTOR  
FUSE  
BASS CONTROL SERVO LOOP  
SENSE  
RESISTOR  
+
+
MID VDC  
HI VDC  
MACKIE  
+
TOROIDAL POWER  
TRANSFORMER  
HR824 MK2  
LO VDC  
BLOCK DIAGRAM  
(030207)  
The following are trademarks or registered trade-  
marks of LOUD Technologies Inc.: The Mackie logo, HR  
Series, Zero Edge Baffle, and the Running Man.  
THX and pm3 are trademarks of THX Ltd. which may  
be registered in some jurisdications. All rights reserved.  
Lucasfilm is a trademark of Lucasfilm Ltd.  
This manual also contains names and marks of other  
companies which belong to those respective companies,  
and are hereby acknowledged.  
HR824 MK2 design protected under the following pat-  
ent: DES. 387,351  
©2007 LOUD Technologies Inc. All Rights Reserved.  
18  
HR8ꢀ4 MKꢀ  
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HR824 MK2 Limited Warranty  
Please keep your sales receipt in a safe place.  
F. Any products returned to one of the LOUD Technologies  
A. LOUD Technologies Inc. warrants all materials,  
factory-authorized service centers and deemed eligible for  
repair or replacement under the terms of this warranty will  
be repaired or replaced within thirty days of receipt. LOUD  
Technologies and its authorized service centers may use  
refurbished parts for repair or replacement of any product.  
Products returned to LOUD Technologies that do not meet the  
terms of this Warranty will be not be repaired unless payment  
is received for labor, materials, return freight, and insurance.  
Products repaired under warranty will be returned freight  
prepaid by LOUD Technologies to any location within the  
boundaries of the USA.  
workmanship and proper operation of this product for a period  
of one year from the original date of purchase. If any defects  
are found in the materials or workmanship or if the product  
fails to function properly during the applicable warranty  
period, LOUD Technologies, at its option, will repair or replace  
the product. This warranty applies only to equipment sold  
and delivered within the U.S. by LOUD Technologies Inc. or  
its authorized dealers.  
B. Failure to register online or return the product registration  
card will not void the one-year warranty.  
C. Service and repairs of Mackie products are to be  
performed only at a factory-authorized facility (see D below).  
Unauthorized service, repairs, or modification will void this  
warranty. To obtain repairs under warranty, you must have a  
copy of your sales receipt from the authorized Mackie dealer  
where you purchased the product. It is necessary to establish  
purchase date and determine whether your Mackie product is  
within the warranty period.  
G. LOUD Technologies warrants all repairs performed  
for 90 days or for the remainder of the warranty period.  
This warranty does not extend to damage resulting from  
improper installation, misuse, neglect or abuse, or to exterior  
appearance. This warranty is recognized only if the inspection  
seals and serial number on the unit have not been defaced or  
removed.  
H. LOUD Technologies assumes no responsibility for the  
quality or timeliness of repairs performed by an authorized  
service center.  
D. To obtain factory-authorized service:  
1. Call Mackie Technical Support at 800/898-3211, 7  
AM to 5 PM Monday through Friday (Pacific Time) to get  
a Service Request Number. Products returned without a  
Service Request Number will be refused.  
I. This warranty is extended to the original purchaser and to  
anyone who may subsequently purchase this product within  
the applicable warranty period. A copy of the original sales  
receipt is required to obtain warranty repairs.  
2. Pack the product in its original shipping carton. Also  
include a note explaining exactly how to duplicate the  
problem, a copy of the sales receipt with price and date  
showing, and your return street address (no P.O. boxes or  
route numbers, please!). If we cannot duplicate the problem  
or establish the starting date of your Limited Warranty, we  
may, at our option, charge for service time.  
J. This is your sole warranty. LOUD Technologies does not  
authorize any third party, including any dealer or sales  
representative, to assume any liability on behalf of LOUD  
Technologies or to make any warranty for LOUD Technologies  
Inc.  
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE  
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.  
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS  
AND IMPLIED, INCLUDING THE WARRANTIES OF  
3. Ship the product in its original shipping carton, freight  
prepaid to the authorized service center. The address of  
your closest authorized service center will be given to you  
by Technical Support.  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE  
STRICTLY LIMITED IN DURATION TO ONE YEAR FROM THE  
DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED  
MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE  
WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL  
HAVE NO FURTHER WARRANTY OBLIGATION OF ANY  
KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE  
FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL  
IMPORTANT: Make sure that the Service Request  
Number is plainly written on the shipping carton.  
E. LOUD Technologies reserves the right to inspect any  
products that may be the subject of any warranty claims before  
repair or replacement is carried out. LOUD Technologies may,  
at our option, require proof of the original date of purchase in  
the form of a dated copy of the original dealer’s invoice or sales DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE  
receipt. Final determination of warranty coverage lies solely  
with LOUD Technologies.  
MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states  
do not allow exclusion or limitation of incidental, special, or  
consequential damages or a limitation on how long warranties  
last, so some of the above limitations and exclusions may not  
apply to you. This warranty provides specific legal rights and  
you may have other rights which vary from state to state.  
19  
Owner’s Manual  
Download from Www.Somanuals.com. All Manuals Search And Download.  
16220 Wood-Red Road NE • Woodinville, WA 98072 • USA  
United States and Canada: 800.898.3211  
Europe, Asia, Central and South America: 425.487.4333  
Middle East and Africa: 31.20.654.4000  
Fax: 425.487.4337 • www.mackie.com  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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