LG Electronics DVR STB 3000 User Manual

STB-3000  
HD Commercial Interface Set-top Box  
Commercial Mode Setup Guide  
®
Interactive Pro:Centricꢀ  
Functionality  
RF or IP Content Delivery   
EXPERIENCED INSTALLER  
EZ-Manager Wizard  
pages 15 – 24  
Custom Master STB Setup  
pages 39 – 41  
Cloning Procedures  
pages 42 – 47  
© Copyright 2015 LG Electronics U.S.A., Inc.  
P/N: 206-4272 (Rev B)  
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IMPORTANT SAFETY INSTRUCTIONS  
1. Read these instructions.  
17. Power Cord  
Caution: It is recommended that appliances be placed  
2. Keep these instructions.  
3. Heed all warnings.  
upon a dedicated circuit; that is, a single outlet circuit  
which powers only that appliance and has no additional  
outlets or branch circuits. Check the STB specifications.  
4. Follow all instructions.  
Periodically examine the cord of your appliance, and if its  
appearance indicates damage or deterioration, unplug it,  
discontinue use of the appliance, and have the cord replaced  
with an exact replacement part by an authorized servicer.  
Protect the power cord from physical or mechanical abuse,  
such as twisting, kinking, or pinching or being closed in a  
door or walked upon. Pay particular attention to plugs, wall  
outlets, and the point where the cord exits the appliance.  
5. Do not use this apparatus near water.  
6. Clean only with dry cloth.  
7. Do not block any ventilation openings. Install in accor-  
dance with the manufacturer’s instructions.  
8. Do not install near any heat sources, such as radiators,  
heat registers, stoves, or other apparatus (including  
amplifiers) that produce heat.  
Do not use a damaged or loose power cord. Be sure to grasp  
the plug when unplugging the power cord. Do not pull on the  
power cord to unplug the STB.  
9. Do not defeat the safety purpose of the polarized or  
grounding-type plug. A polarized plug has two blades  
with one wider than the other. A grounding-type plug  
has two blades and a third grounding prong. The wide  
blade or the third prong are provided for your safety. If  
the provided plug does not fit into your outlet, consult  
an electrician for replacement of the obsolete outlet.  
18. Overloading  
Do not connect too many appliances to the same AC power  
outlet as this could result in fire or electric shock. Do not  
overload wall outlets. Overloaded wall outlets, loose or  
damaged wall outlets, extension cords, frayed power cords,  
or damaged or cracked wire insulation are dangerous. Any of  
these conditions could result in fire or electric shock.  
10. Protect the power cord from being walked on or pinched,  
particularly at plugs, convenience receptacles, and the  
point where it exits from the apparatus.  
19. Outdoor Use/Wet Location  
11. Only use attachments/accessories specified by the  
manufacturer.  
Warning: To reduce the risk of fire or electrical  
shock, do not expose this product to rain,  
moisture or other liquids.  
12. Use only with the cart, stand, tripod, bracket, or table  
specified by the manufacturer or sold with the apparatus.  
When a cart is used, use caution when moving the cart/  
apparatus combination in order to avoid injury from  
tip-over.  
Do not touch the STB with wet hands. Do not install this  
product near flammable objects such as gasoline or candles or  
expose the STB to direct air conditioning.  
Do not expose to dripping or splashing and do not place  
objects filled with liquids, such as vases, cups, etc., on or over  
the apparatus (e.g., on shelves above the unit).  
20. Grounding  
PORTABLE CART WARNING  
Ensure that you connect the earth ground wire to prevent  
possible electric shock (i.e., an STB with a three-prong  
grounded AC plug must be connected to a three-prong  
grounded AC outlet). If grounding methods are not possible,  
have a qualified electrician install a separate circuit breaker.  
Do not try to ground the unit by connecting it to telephone  
wires, lightning rods, or gas pipes.  
13. Refer all servicing to qualified service personnel.  
Servicing is required when the apparatus has been  
damaged in any way, such as power-supply cord or  
plug is damaged, liquid has been spilled or objects  
have fallen into the apparatus, the apparatus has been  
exposed to rain or moisture, does not operate normally,  
or has been dropped.  
21. Disconnect Device  
The mains plug is the disconnecting device. The plug must  
remain readily operable.  
14. Never touch this apparatus or antenna during a thunder or  
lightning storm.  
As long as this unit is connected to the AC wall outlet, it is not  
disconnected from the AC power source even if you turn off  
this unit by SWITCH.  
15. When mounting an STB on the wall, make sure not to install  
the STB by the hanging power and signal cables on the back  
of the STB.  
(Continued on next page)  
16. Do not allow an impact shock or any objects to fall into the  
product.  
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IMPORTANT SAFETY INSTRUCTIONS  
(Continued from previous page)  
26. Do not touch the ventilation openings, as they may become  
hot while the STB is operating.  
22. Outdoor Antenna Grounding  
27. If you smell smoke or other odors coming from the STB or  
hear strange sounds, unplug the power cord, and contact an  
authorized service center.  
If an outside antenna or cable system is connected to the  
product, follow the precautions below.  
An outdoor antenna system should not be located in the  
vicinity of overhead power lines or other electric light or power  
circuits or where it can come into contact with such power  
lines or circuits as death or serious injury can occur.  
28. Keep the product away from direct sunlight.  
Be sure the antenna system is grounded so as to provide  
some protection against voltage surges and built-up static  
charges.  
Article 810 of the National Electrical Code (NEC) in the U.S.A.  
provides information with respect to proper grounding of the  
mast and supporting structure, grounding of the lead-in wire  
to an antenna-discharge unit, size of grounding conductors,  
location of antenna-discharge unit, connection to grounding  
electrodes, and requirements for the grounding electrode.  
Antenna Grounding According to NEC, ANSI/NFPA 70  
Ground Clamp  
Antenna Lead in Wire  
Antenna Discharge Unit  
(NEC Section 810-20)  
Grounding Conductor  
(NEC Section 810-21)  
Electric Service  
Equipment  
Ground Clamps  
Power Service Grounding  
Electrode System (NEC  
Art 250, Part H)  
23. Cleaning  
When cleaning, unplug the power cord and wipe gently with  
a soft cloth to prevent scratching. Do not spray water or other  
liquids directly on the STB as electric shock may occur. Do not  
clean with chemicals such as alcohol, thinners or benzene.  
24. Transporting Product  
Make sure the STB is turned Off and unplugged and that  
all cables have been removed. Do not press against or put  
stress on the STB.  
25. Ventilation  
Install the STB where there is proper ventilation. Do not  
install in a confined space such as a bookcase. Do not cover  
the STB with cloth or other materials (e.g., plastic) while it is  
plugged in. Do not install in excessively dusty places.  
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Table of Contents  
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 4  
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
STB-3000 Introduction / Setup Checklist. . . . . . . . . . . . . 6  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Setup Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
STB-3000 Cabling Connections . . . . . . . . . . . . . . . . . . 7 8  
Connect the STB to the Display Panel. . . . . . . . . . . . . . . 7  
STB-3000 Cabling Diagram . . . . . . . . . . . . . . . . . . . . . . . 8  
Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . 9 11  
Pass-through Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
FTG Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Determining the STB Operating Mode . . . . . . . . . . . . . . .11  
Pro:Centric Operation . . . . . . . . . . . . . . . . . . . . . . . . 12 13  
Pro:Centric Interactive Menu Features. . . . . . . . . . . . . . 12  
Pro:Centric Interactive Menu Navigation . . . . . . . . . . . . 12  
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Setting the Video Output Resolution . . . . . . . . . . . . . . . 14  
EZ-Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . 15 24  
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Initiate Configuration or Exit the EZ-Manager Wizard . . 16  
STB Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . 17  
Zones and Room Number Assignments . . . . . . . . . . . . . 17  
Configure Pro:Centric Settings . . . . . . . . . . . . . . . . . . . . 19  
USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Ez Download Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 25 28  
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Accessing and Using the Ez Download Utility . . . . . . . . 25  
Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 38  
Accessing the Installer Menu . . . . . . . . . . . . . . . . . . . . . 29  
Using the Installer Menu. . . . . . . . . . . . . . . . . . . . . . . . . 30  
Exiting the Installer Menu and Activating Settings . . . . . 30  
Custom Master STB Setup . . . . . . . . . . . . . . . . . . . 39 41  
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Clonable STB Setup Menu Features . . . . . . . . . . . . . . . 39  
Custom Master STB Setup Procedure . . . . . . . . . . . . . . 40  
Cloning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 42 47  
Learning Configuration from a Master STB . . . . . . . . . . 42  
Teaching Configuration to a Target STB. . . . . . . . . . . . . 44  
FTG File Manager Utilities Overview. . . . . . . . . . . . . 48 53  
Creating an FTG Configuration File . . . . . . . . . . . . . . . . 48  
FTG File Manager Main Screen . . . . . . . . . . . . . . . . . . . 50  
FTG Channel Map Configuration Utility . . . . . . . . . . . . . 51  
FTG Channel Map Editor . . . . . . . . . . . . . . . . . . . . . . . . 52  
FTG Installer Menu Configuration Utility. . . . . . . . . . . . . 53  
IP Environment Setup . . . . . . . . . . . . . . . . . . . . . . . . 54 61  
Accessing the IP Environment Menu . . . . . . . . . . . . . . . 54  
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Pre-loaded Applications . . . . . . . . . . . . . . . . . . . . . . . . . 61  
References  
Updating STB Software using a USB Memory  
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 63  
Display Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . 64  
STB Aux Input Configuration . . . . . . . . . . . . . . . . . . . . . . . 65  
Auto Input(s) Sensing Feature . . . . . . . . . . . . . . . . . . . . . . 66  
Restoring Factory Defaults on the STB(s) . . . . . . . . . . . . . 67  
Using the STB’s Zoning Features . . . . . . . . . . . . . . . . 68 71  
Using Media Share Features . . . . . . . . . . . . . . . . . . . . 72 74  
STB-3000 Jack Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
External IR Receiver Specifications. . . . . . . . . . . . . . . . . . . 76  
External Audio Line Out Specifications . . . . . . . . . . . . . . . . 77  
Installer Remote Typical Key Functions. . . . . . . . . . . . . . . 78  
STB Installer Remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 82  
General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . 80  
STB Quick Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Commercial Mode Check . . . . . . . . . . . . . . . . . . . . . . . . 82  
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Document Revision History / Open Source Software Notice 84  
Back Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Notes  
Installer Menu content is intended for use primarily by qualified TV electronics technicians.  
Refer to the STB-3000 Owner’s Manual for additional information on STB installation, specifications, maintenance, and safety instructions.  
Design and specifications subject to change without prior notice. This document provides examples of typical screen displays. Your displays  
may vary from those shown in this document.  
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STB-3000 Introduction / Setup Checklist  
Introduction  
The STB-3000 set-top box is designed to be connected to a compatible commercial display panel to  
®
create a system that can provide Pro:Centricꢀ functionality, as well as either RF or IP content delivery.  
The STB-3000 may be used with LG Commercial Hospitality TVs (LY570H, LY560H, etc.) that support  
Multiple Protocol Interface (MPI), or the STB-3000 may be used with LG Commercial Public Display TVs  
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the  
TV-Link Monitor (TLM) interface. The STB-3000 may also be used with commercial non-LG TVs that  
support SONIFI’s Multiple Television Interface (MTI) protocol.  
Setup Checklist  
See also the STB-3000 Owner’s Manual for information on STB installation and hardware and cable  
connections.  
Installation and Setup  
__ Unpack the STB and all accessories.  
Accessories provided:  
AC/DC Power Adapter  
HDMI Cable  
MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)  
TLM Cable (proprietary cable for LG TLM control of display panel)  
A/V Adapter Cable  
__ Obtain an LG Installer Remote for configuration purposes.  
If you are using an LG display panel, the LG remote provided with the display should be sufficient. If  
you are not using an LG display panel and/or if you intend to use multiple STBs/displays in a single  
room installation environment, an LG Installer Remote dedicated to STB control is available for  
purchase. For additional information and/or to purchase an STB Installer Remote, contact your LG  
service representative. See also Reference section, “STB Installer Remote.”  
__ Determine the installation location for the STB and display panel stand or mount.  
__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable  
service connectors, any external equipment required for system operation, all necessary cables, wires,  
and connectors, and any other additional required hardware, etc.  
__ Install the display panel on VESA mount or stand.  
Note: It may be advisable to make all cable connections before installing on VESA mount or stand.  
Hardware Connections  
__ Install any additional hardware as appropriate to your institution, LAN, etc.  
Cable Connections  
__ Make all connections to the STB jack panels, as described in this document.  
Commercial Mode Setup  
__ Complete appropriate procedures as described in this document for Commercial Mode operation.  
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STB-3000 Cabling Connections  
This section describes how to connect the STB-3000 to a compatible commercial display panel (LG  
Hospitality TV, LG Public Display TV, LG Commercial Monitor, or commercial non-LG TV with MTI support).  
Connect the STB to the Display Panel  
The following procedure only describes connections that are essential for STB functionality. See Reference  
section, “STB-3000 Jack Panels,” for further information on the additional jack panel ports and connectors.  
Note: An LG Installer Remote (not supplied) is required to complete this procedure, as well as STB/display  
panel configuration procedures in this document. If you are using an LG display panel, a standard LG  
Installer Remote should be sufficient. However, if you are not using an LG display panel and/or if you wish  
to take advantage of the STB’s multi-code feature, LG’s STB-dedicated Installer Remote will be required.  
See Reference sections, “Installer Remote Typical Key Functions” and “STB Installer Remote,” for further  
information.  
1. Turn ON the display panel. Before you connect the STB to the display panel, the display panel should  
be in a known state. That is, the display panel should be either in a factory default state or custom  
configured (in its default mode) with selected settings, for example, the aspect ratio, that you wish to  
use in conjunction with the STB. When you are ready to proceed, leave the display panel turned ON,  
and then continue with step 2.  
2. Refer to the STB-3000 Cabling diagram on the next page, and complete the following connections:  
a)  
Make the appropriate Display Control connection between the STB-3000 and the display panel.  
For LG Hospitality TVs: Use the MPI/MTI cable provided to connect DISPLAY CONTROL 2 on the  
STB-3000 front jack panel to the MPI port on the rear jack panel of the display.  
For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to connect  
DISPLAY CONTROL 1 on the STB-3000 rear jack panel to the RS-232 CONTROL connector on  
the rear jack panel of the display.  
For commercial non-LG TVs: Use the MPI/MTI cable provided to connect DISPLAY CONTROL 2 on  
the STB-3000 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the  
display.  
b)  
c)  
Use the HDMI cable provided to connect HDMI OUT on the STB-3000 rear jack panel to the HDMI1  
input connector on the rear jack panel of the display.  
For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to  
ANTENNA/CABLE IN on the STB-3000 rear jack panel. For IP delivered content, connect an RJ-45  
Ethernet (CAT5) cable from the institution’s network to the LAN port on the STB-3000 rear jack panel.  
d)  
Insert the DC power plug of the AC/DC power adapter provided into the POWER connector on the  
rear jack panel of the STB-3000, and then plug the AC/DC adapter into a standard 120V 60 Hz AC  
power outlet.  
Once power is applied to the STB-3000, the LED on the STB’s front jack panel will light steadily,  
indicating that the STB is in standby mode. Also, the display panel will be turned OFF by the STB as  
soon as the STB is powered and establishes display control communication with the display.  
Note: Once display control communication is established between the STB-3000 and the display  
panel, the STB-3000 will be in control of the display panel, and certain resident panel functions, like  
panel buttons, will no longer operate.  
3. Use the Installer Remote to turn ON the STB/display panel.  
(Continued on next page)  
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STB-3000 Cabling Connections (Cont.)  
(Continued from previous page)  
While the STB is turning ON and sending the turn ON command to the display, the STB LED blinks at  
a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but blinks  
off twice in rapid succession every five seconds. The first image you should see on the display panel is  
a prompt to select the screen resolution (see “Setting the Video Output Resolution” on page 14).  
4. Select the video output resolution (i.e, the STB’s video output format), and complete the appropriate  
Commercial Mode setup procedures, as described in this document.  
Note: It is recommended that you complete STB-3000 Commercial Mode setup procedures before you  
make external equipment connections to the STB-3000.  
STB-3000 Cabling Diagram  
See also step 2 of procedure above.  
STB-3000 Front Panel  
DISPLAY  
MPI  
CONTROL 2  
IN 1  
(ARC)  
IN 2  
USB IN 2  
USB IN 1  
a) Connect DISPLAY  
CONTROL 2 to LG Hospitality  
display panel MPI port or to  
commercial non-LG TV MTI  
(DATA) port.*  
a) Connect DISPLAY  
CONTROL 1 to LG Public  
Display or Commercial Monitor  
display panel RS-232 port.*  
b) Connect HDMI OUT  
on STB to HDMI IN on  
display panel.**  
STB-3000 Rear Panel  
LAN  
DIGITAL  
AUDIO  
ANTENNA/  
CABLE IN  
POWER  
OUT  
AUDIO  
LINE OUT  
DISPLAY  
AV IN  
IR IN  
SERVICE  
CONTROL 1  
c) & d) Complete STB Power  
and Antenna/Cable connections.  
* Only one DISPLAY CONTROL connection  
should be used. The proper connection depends  
on the type of display panel to be controlled.  
** The STB default configuration automatically  
sends Display Control commands to switch the  
connected display panel to its HDMI1 input.  
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Commercial Mode Overview  
This document describes how to set up the STB-3000 for Commercial Mode operation. LG commercial  
STB functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the  
STB’s CPU or Protocol Translator Card (PTC) or it resides externally from the STB (i.e., in a device from  
the solution provider). The STB-3000 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU.  
Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the  
STB-3000 may also be controlled externally via its MPI port.  
Pass-through Mode  
This mode allows you to configure individual STBs for Pro:Centric and/or FTG Mode via CPU operation.  
This mode also allows external control via the MPI port on the STB jack panel. There are two methods for  
configuring individual STBs that are currently in Pass-through Mode: either using the EZ-Manager Wizard  
or the Custom Master STB Setup procedure.  
EZ-Manager Wizard  
When the STB is in a factory default state, the EZ-Manager Wizard provides automated and manual options  
for configuring essential items for Pro:Centric operation and also provides an option for using a USB  
memory device to configure the STB. Use the Installer Remote to make selections and complete each step.  
See “EZ-Manager Wizard” on pages 15 to 24 for detailed information.  
Custom Master STB Setup  
The Custom Master STB Setup procedure enables you to create  
STB_3000 PTC INSTALLER MENU  
a customized Master STB Setup for Pass-through Mode or FTG  
Mode via CPU configuration purposes. Use the Installer Remote to  
configure Installer Menu items as required for STB operation and  
set up STB features (Channel, Picture, Audio, etc.). See “Custom  
Master STB Setup” on pages 39 to 41 for detailed information.  
CPU-CTV  
000 INSTALLER SEQ  
000  
UPN 000-000-000-000  
PTC V1.00.008  
ASIC D279  
CPU V3.00.34.01  
Installer Menu  
To create a Master STB Setup, you will need to know how to access  
the commercial controller (PTC) Installer Menu and make changes  
to the default values as required. If necessary, familiarize yourself with  
the Installer Menu and how to make and save changes. Refer to  
pages 29 to 38 for information on accessing the Installer Menu and  
for detailed descriptions of the Installer Menu items.  
Typical Installer Menu  
QUICK SETTINGS  
Quick  
Picture  
STB Setup Menus  
On-screen setup menus control the features of the STB/display. Use  
the Installer Remote to access the STB setup menus, and set the  
STB/display features to the desired configuration for the end user.  
Channels  
Aspect Ratio  
16:9  
Sound  
^
Sleep Timer  
Off  
Cloning  
Cloning refers to the process of capturing a Master STB Setup and  
transferring it to a Target STB. Both STBs must be identical models.  
The Master STB’s clonable setup menu features should be configured  
as part of the Master STB Setup. If there are features in the Master  
STB’s setup—channel icons or labels, digital font options, etc.—that  
are not set or that are set incorrectly, those features also will not be  
set or will be set incorrectly in the Target STBs. Refer to pages 42 to  
47 for detailed information on cloning requirements and procedures.  
General  
Safety  
Accessibility  
STB Setup Menus  
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Commercial Mode Overview (Cont.)  
External MPI Control  
To control the STB using an external MPI control device, you must use the STB’s MPI port for  
communication purposes.  
Note: The STB-3000 is not equipped with an MPI card slot.  
FTG Mode  
In this mode, the STB’s CPU is configured with an FTG Channel Map, and the CPU controls and restricts  
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the  
®
decryption of each Pro:Idiomꢀ encrypted channel and also provides logical channel mapping of physical RF  
channels (analog and digital), IP channels, and Aux inputs. In addition, depending on the types of channels  
included in the FTG Channel Map, FTG Mode provides the option to select either logical or physical tuning  
during configuration (refer to “Teaching Configuration to a Target STB” on pages 44 to 47 and also see  
notes below).  
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3  
can be mapped to logical channel 9). It also allows physical RF channels, IP channels, and Aux inputs to be  
listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you  
include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0  
through 137-0).  
Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.  
FTG Mode Features  
FTG Mode provides the following features:  
Logical or physical tuning of physical RF channels and Aux inputs.  
Logical tuning of IP channels.  
Mapping of RF channels with minor (program) numbers up to 999.  
FTG Channel Map of up to 600 logical channels.  
Start Channel set for RF, Aux input, or IP delivered content.  
Pro:Centric data delivery over RF or IP.  
• TV Zoning and Wi-Fi Zoning options for location-specific configuration.  
LG’s FTG File Manager PC software enables you to create an FTG Configuration (.tlx) file, which may be  
used to configure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG  
Channel Map and configure Installer Menu settings. You can also save (Learn) a TLX file from a Master  
STB.  
In this mode, the STB’s CPU must be configured with an FTG Channel Map and FTG Installer Menu settings  
using one of the following processes:  
• Local: Configure an individual STB-3000 via its USB port using a USB memory device / TLX file. The  
Teach to STB (TLX)” process and associated procedures for FTG Mode configuration are described on  
pages 42 to 47.  
• Remote: Configure all STB-3000s at the site using a Pro:Centric server head end device (Example:  
PCS150R). Refer to the Pro:Centric Server Admin Client User Guide for further information.  
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Commercial Mode Overview (Cont.)  
While the STB is in FTG Mode:  
Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items  
will be read-only.  
• Any FTG configuration changes must be made using a TLX file (typically edited in the FTG File Manager).  
The FTG File Manager’s FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities  
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as  
necessary. See information on local configuration in this document or refer to documentation for the server  
for information on remote management.  
If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will enable  
you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further information.  
Pages 48 to 53 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-  
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.  
Remote Management in FTG Mode  
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG Installer  
Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server Admin  
Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.  
Determining the STB Operating Mode  
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed  
depends on the operating mode. See examples below.  
If the Function Menu appears, the STB is in a mode (FTG, PPV, etc.) that does not allow the end user to  
change the fundamental STB setup. If the STB setup menus appear, the STB is in Pass-through Mode.  
ASPECT RATIO  
QUICK SETTINGS  
Aspect Ratio  
Quick  
Picture  
CC  
Function Menu  
STB Setup Menus  
Shows that the STB is  
in Pass-through Mode.  
Caption  
Indicates the STB is not in  
Pass-through Mode. While  
the STB is in this mode,  
Installer Menu settings can  
be accessed as read-only.  
^
Aspect Ratio  
Channels  
16:9  
Aspect Ratio  
16:9  
Time  
Safety  
Sound  
^
Sleep Timer  
Off  
General  
Safety  
Audio Mode  
Input  
Accessibility  
General  
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Pro:Centric Operation  
Pro:Centric Interactive Menu Features  
LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive  
channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and  
points-of-interest maps.  
Pro:Centric application features include:  
Portal and information screens/pages (including a “Welcome” page) that include branding logos.  
An optional customized user interface (custom “skins”).  
Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions  
and businesses, restaurants, news, events, etc.  
An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.  
An interactive channel guide that provides a channel list with channel icons. An electronic program  
guide (EPG) is an optional feature that displays up to three days of programming information viewable  
by channel and time.  
• Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information  
purposes.  
The Pro:Centric server Admin Client web editor/content wizard is provided for customer configuration of  
portal messages and billboards/maps.  
Note: Customized content is typically defined by the service integrator and/or hotel administrators. LG  
does not provide hotel-specific content.  
Pro:Centric Interactive Menu Navigation  
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/  
display features. Press PORTAL on the remote to access the interactive menus.  
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The  
following are default interactive menus.  
Channel Guide  
Shows available TV networks and logical channels. When available, EPG  
data provides additional channel and program information.  
Information  
Typically displays information on hotel amenities, for example, restaurants,  
in-room dining, business centers, facilities, etc., as well as information on  
local weather and attractions.  
Help  
Provides help for navigating the interactive menus.  
Watch TV  
Removes the interactive menu from the screen and returns to the previously  
tuned TV channel.  
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Pro:Centric Operation (Cont.)  
Pro:Centric Setup  
Administration and management options for the Pro:Centric server are described in detail in the  
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must  
be specified on the STB to enable Pro:Centric remote management and/or the Pro:Centric application.  
Remote management (E-Z Installation): The Pro:Centric server Admin Client provides remote  
management facilities for downloading software/firmware updates as well as facilities for downloading  
a TLX file for FTG Mode configuration.  
Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes,  
comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric  
application settings are managed via the Pro:Centric server Admin Client.  
The Pro:Centric server settings can be configured using one of the methods described below.  
STB in Factory Default State  
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual  
options for configuring the Pro:Centric server settings.  
The EZ-Manager Wizard also provides a USB Configuration option that enables you to configure an STB  
for FTG Mode using a TLX file stored on a USB memory device. The TLX file incorporates FTG Installer  
Menu settings, which includes Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL.  
Refer to “EZ-Manager Wizard” on pages 15 to 24 for further information on the EZ-Manager Wizard options.  
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create  
a “procentric.local” DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP  
configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually  
enter the Pro:Centric server IP address and port number during configuration.  
STB in Pass-through Mode  
If the STB is in Pass-through Mode, either:  
Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.  
See Installer Menu information on pages 29 to 38 for further details. Also, as necessary, refer to “Custom  
Master STB Setup” on pages 39 to 41 and/or cloning information on pages 42 to 47.  
• Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You  
must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See  
“Accessing the IP Environment Menu” on page 54 and “Pro:Centric Setup” on pages 54 to 56 for further  
information.  
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu  
item 119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search  
feature to set the DATA CHANNEL value. See item 119 description on page 38 for additional information.  
STB in FTG Mode  
If the STB is in FTG Mode, use the FTG File Manager software to update Installer Menu items #98  
Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the FTG Installer Menu  
settings to the STB. Refer to the FTG Mode overview on pages 10 to 11 for further information on FTG Mode  
operation and configuration. Also, see note above regarding the option to use the STB’s Data Channel Auto  
Search feature to set the DATA CHANNEL value.  
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Setting the Video Output Resolution  
The first time you turn ON the STB/display panel, a Please Select the Screen Resolution menu  
will be displayed, and you will need to select the appropriate option—720p, 1080p, or 1366 x 768—  
for the STB’s video output format. You cannot proceed with STB configuration until you make a  
selection.  
Note: After it is turned ON, the STB begins an initialization process, and it may take several minutes  
for the Screen Resolution menu to be displayed.  
Refer to documentation for the applicable display panel(s) to determine the appropriate resolution  
setting. The selected resolution should be compatible with the display panel’s native screen  
resolution.  
PLEASE SELECT THE SCREEN RESOLUTION  
720p  
1080p  
1366 x 768  
1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output  
resolution option, and then press OK.  
The STB’s default video output resolution is 720p. If you select this option, the Please Select  
the Screen Resolution screen will close and the EZ-Manager Wizard Welcome screen will be  
displayed (see pages 15 to 24 for information on the EZ-Manager Wizard). Proceed with  
Commercial Mode setup as required.  
If you select one of the other two resolution options (1366 x 768 is selected/highlighted as the  
recommended resolution), a Changing Screen Resolution message will be displayed, and the  
STB will reboot within a few seconds to change the resolution per your selection. Continue with  
step 2.  
2. When the STB reboot is complete (it may take a few minutes), you will be prompted to confirm  
the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the  
confirmation screen, and then press OK on the Installer Remote.  
Note: If there is no user interaction within 10 seconds, or if you select “NO” in the confirmation  
screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the  
Please Select the Screen Resolution menu will be redisplayed.  
Once you select and confirm the screen resolution, the EZ-Manager Wizard will be displayed.  
Proceed with Commercial Mode setup as required.  
Note: If required at a later time, you can also change the screen resolution in the STB Installer  
Menu (item 105 VID OUT FORMAT) or via USB memory device / TLX file. In either case, the STB  
will need to reboot (see item 105 description on page 37 for additional information).  
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EZ-Manager Wizard  
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or  
manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is  
initiated once the video output resolution is set (see previous page) and subsequently each time the  
STB/display panel is turned ON, until one of its configuration methods has been completed or the  
wizard is exited. Use the Installer Remote to make selections and complete each wizard step.  
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related configuration, the wizard  
also offers Zoning as well as USB configuration options.  
STB-3000s support the TV Zoning and Wi-Fi Zoning features, both of which enable location-  
specific settings (see Reference section, “Using the STB’s Zoning Features,” for further information).  
The EZ-Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi Zone # in the STB as  
part of the configuration process.  
The EZ-Manager Wizard also enables you to redirect to the STB’s standard STB Manager / USB  
Download Menu as part of the configuration process, if desired, to perform USB configuration and/  
or update functions.  
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if  
applicable, the LAN cable during the configuration process, as doing so will interrupt  
the current step and may corrupt the configuration data.  
Before You Begin  
If you plan to create a Master STB Setup using the procedure described on pages 39 to 41, be sure  
to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom setup  
procedure. See also “Initiate Configuration or Exit the EZ-Manager Wizard” on the following page.  
If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be  
reactivated; however, this requires that you restore the STB to a factory default condition. See  
Reference section, “Restoring Factory Defaults on the STB(s),” for further information.  
Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If  
the Pro:Centric server is configured on the system and if no location-specific settings are required  
in the STB, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can  
simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the  
configuration steps with no further user interaction.  
• If any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the  
failure. You will then have the opportunity to reinitiate the configuration process from the previous  
screen or exit the EZ-Manager Wizard.  
If you wish to enable media sharing (i.e., Smart Share, Screen Share, DMR, and SoftAP) on the  
STB without using a TLX file for configuration purposes, you will need to create a custom Master  
STB Setup and use the IP Environment Menu to specify the settings. Custom Master STB Setup  
is described on pages 39 to 41. Refer to “IP Environment Setup” on pages 54 to 61 for information  
on the IP Environment Menu.  
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EZ-Manager Wizard (Cont.)  
Initiate Configuration or Exit the EZ-Manager Wizard  
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.  
WELCOME TO LG’S EZ-MANAGER WIZARD  
.
Use this setup wizard to configure the STB for Pro:Centric and/or Free-To-Guest (FTG) operation.  
Select NEXT to continue.  
.
If a Pro:Centric Server will not be installed and/or you do not wish to use the wizard to configure this STB for  
FTG Mode, you may exit the wizard.  
Select NO PRO:CENTRIC to disable the Pro:Centric feature of this STB, or select EXIT to quit.  
This setup wizard will start automatically in 10 seconds.  
NO PRO:CENTRIC  
EXIT  
NEXT  
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the  
first configuration step. Once the wizard has proceeded, it is not possible to return to the Welcome  
screen; however, if you simply wish to exit the wizard, you can do so by selecting the “EXIT” option  
from the subsequent screen(s).  
From the Welcome screen, you have the following options:  
To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/  
highlight NEXT and press OK. Then, continue to the “STB Configuration Options” section on the  
following page.  
To exit the wizard, but retain the use of the Pro:Centric remote management feature on this STB  
(i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on  
the Installer Remote to select/highlight EXIT and press OK. In the confirmation pop-up window,  
select OK, and then press OK once more on the Installer Remote.  
If you do not intend to install a Pro:Centric server on this system and you do not wish to use the  
wizard’s Zoning or USB configuration options, exit the wizard as follows: Use the arrow keys  
on the Installer Remote to select/highlight NO PRO:CENTRIC and press OK. This will disable  
the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to  
0) and exit the wizard. In the confirmation pop-up window, select OK, and then press OK once  
more on the Installer Remote.  
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EZ-Manager Wizard (Cont.)  
STB Configuration Options  
From the STB Configuration Options screen, you can choose how to proceed with the configuration  
of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).  
Note: If you intend to use the Zoning feature(s) on the STB for location-specific  
configuration purposes, select the “Zones & Room Number” option from this screen  
and assign the appropriate TV Zone # and/or the Wi-Fi Zone # in the STB BEFORE  
you continue with additional configuration.  
01  
STB CONFIGURATION OPTIONS  
.
To configure the STB for Pro:Centric operation, select NEXT.  
To set the optional Zoning features, select ZONES & ROOM NUMBER.  
To access the STB Manager / USB Download Menu, select USB CONFIGURATION.  
This setup wizard will continue automatically in 60 seconds.  
.
.
EXIT  
USB CONFIGURATION  
ZONES & ROOM NUMBER  
NEXT  
Note: If there is no user action in this screen within one minute, the wizard will automatically  
continue to the next configuration step.  
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.  
Each time you select/highlight one of the following options, the screen text and fields will change in  
accordance with your selection.  
To continue with Pro:Centric configuration, select NEXT (default) and press OK on the Installer  
Remote. Refer to “Configure Pro:Centric Settings” on pages 19 to 23 for additional information.  
To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and  
Room Number Assignments” below for further information.  
Select USB CONFIGURATION to access the STB Manager / USB Download Menu. See “USB  
Configuration” on pages 23 to 24 for further information.  
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to  
save any settings made by selecting SAVE & EXIT in the exit confirmation pop-up window. Or, you  
can exit the wizard without saving any settings by simply selecting OK in the confirmation pop-up  
window.  
Zones and Room Number Assignments  
You may complete one or more of the fields in the Zones, Label, and Room Number screen or  
leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number),  
as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi  
Zoning—on this STB, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone  
fields as described on the following page. See also Reference section, “Using the STB’s Zoning  
Features,” for further information.  
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EZ-Manager Wizard (Cont.)  
Note: Zoning features are only applicable for STBs that will be configured using a TLX file (local or  
remote configuration).  
01  
ZONES, LABEL, AND ROOM NUMBER  
.
If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone  
# (1-99) based on the Wi-Fi Zone in which this STB is installed.  
Wi-Fi Zone  
<
0
>
.
If creating Zones for Installer Menu settings and/or Channel Mapping,  
select the appropriate TV Zone # (0-8) based on the Zone in which this STB  
is installed.  
TV Zone  
<
0
>
(See Commercial Mode Setup Guide for more information.)  
Label  
<
.
.
Select a Label and/or use the alphanumeric keypad on the remote to input  
the Room Number.  
-----  
>
Room Number  
When done, select NEXT to continue.  
Room Number  
EXIT  
USB CONFIGURATION  
ZONES & ROOM NUMBER  
NEXT  
1. Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the  
Installer Remote to navigate between each of the fields.  
Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a  
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,  
and security key) may be provided in a TLX file to be used for configuration.  
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone field at the top left of the screen, and use  
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).  
• TV Zone: Enables you to set a TV Zone # so that the STB can be configured with Installer  
Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu  
and/or TV Setup Menu settings may be provided in a TLX file to be used for configuration. If  
the STB is being configured for FTG Mode, the TV Zone # setting also allows the STB to omit  
channels that have been restricted in the FTG Channel Map.  
To change the TV Zone from its default value (0), navigate to the TV Zone field, and use the  
Left/Right arrow keys to specify the desired TV Zone # (1–8).  
Label: Allows you to select a North, South, East, or West text label for this STB. In the Label  
field, use the Left/Right arrow keys to select the applicable label.  
Room Number: Allows you to specify the number of the room—up to 16 characters—in which  
the TV is located. To enter a room number, navigate to the Room Number field and press OK.  
You can then use the number keys on the Installer Remote to direct enter a room number,  
or you can use the arrow keys to select the appropriate alphanumeric character(s) from the  
pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the  
virtual keyboard, and then press OK on the Installer Remote.  
2. When you are ready to continue, select the appropriate option, as follows:  
To proceed to the next EZ-Manager screen, use the arrow keys to select NEXT, and then  
press OK on the Installer Remote. Continue to the “Configure Pro:Centric Settings” section  
on the following page.  
To use a USB memory device in conjunction with the STB Manager / USB Download Menu to  
complete the configuration, continue to “USB Configuration” on pages 23 to 24.  
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EZ-Manager Wizard (Cont.)  
Configure Pro:Centric Settings  
Once you select “NEXT” from the STB Configuration Options screen, the Searching for Pro:Centric  
Server screen is displayed.  
Note: Select the “BACK” button, where available, to check previous settings, as necessary.  
SEARCHING FOR PRO:CENTRIC SERVER...  
It may take 2 min 51 second(s).  
This step automatically searches for the Pro:Centric Server.  
If there is no Pro:Centric server installed, you do not need to continue with this procedure.  
Please select either EXIT or MANUAL PRO:CENTRIC.  
02  
Status: Tuning channel 30  
STB is now searching the pre-defined channels for the data channel...  
BACK  
EXIT  
MANUAL PRO:CENTRIC  
You have the following options:  
You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure  
the STB for Pro:Centric operation and then to look for the Pro:Centric application and mainte-  
nance (E-Z Installation) files to download. In this case, the wizard uses a search algorithm to  
determine the Data Channel and the Pro:Centric Application Mode to set in the STB.  
Continue with the “Automated Pro:Centric Configuration” subsection below.  
If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need  
to be configured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric  
server is not yet installed, you may expedite the setup process by entering this data manually.  
Continue with the “Manual Pro:Centric Configuration” subsection on page 21.  
Automated Pro:Centric Configuration  
Note: If the server is not yet configured on the system, use the manual configuration option to  
configure the Pro:Centric operation. See also note below.  
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can  
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated  
Pro:Centric IP configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you  
must use the manual configuration option to configure the Pro:Centric IP operation.  
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be  
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the  
Processing the Pro:Centric Configuration screen, which shows the progress of the data  
downloads (see example on following page). Note that some steps may require a few minutes.  
(Continued on next page)  
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EZ-Manager Wizard (Cont.)  
(Continued from previous page)  
If the process is successful, no further user interaction is required, though, in some instances, where  
the option (for example “NEXT”) is available, you may manually move forward to subsequent steps  
within the wizard to speed up the process.  
PROCESSING THE PRO:CENTRIC CONFIGURATION  
Downloading the Pro:Centric application files takes a few minutes.  
Please wait...  
2%  
Retrieving files from data channel 70  
Application files  
In progress...  
Maintenance Files  
Synchronizing...  
03  
Warning - Do not remove AC power or the signal cables during these steps.  
Note: If, after completing the search, the STB is unable to find the Pro:Centric data channel (while  
the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a  
Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the  
configuration) or exit the wizard.  
When the Pro:Centric Configuration is complete, an EZ-Manager Configuration Complete screen is  
displayed (see example below), and after 10 seconds, the wizard exits, and the STB turns OFF.  
EZ-MANAGER CONFIGURATION COMPLETE  
STB will turn off in 10 second(s)  
Installed Components  
Pro:Centric Application  
GEM application downloaded  
Maintenance Files  
STB-3000_Config.tlx  
04  
REBOOT  
T
UR  
N
OFF
Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn  
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK  
on the Installer Remote.  
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EZ-Manager Wizard (Cont.)  
Manual Pro:Centric Configuration  
1. With the Searching for Pro:Centric Server screen on display, use the arrow keys on the Installer  
Remote to select/highlight MANUAL PRO:CENTRIC at the bottom right of the screen, and then  
press OK.  
In the Pro:Centric Manual Configuration screen (see examples below), you will be able to  
configure the appropriate Pro:Centric settings in the STB. Use the Up/Down arrow keys on the  
Installer Remote to navigate between fields.  
PRO:CENTRIC MANUAL CONFIGURATION  
Pro:Centric Mode  
<
CONFIGURATION ONLY  
>
Pro:Centric Manual Configuration Screen  
with RF Media Fields  
Media Type  
<
RF  
>
Data Channel  
<
1
>
02  
Signal Strength  
Signal Quality  
0%  
0%  
No Signal  
BACK  
EXIT  
SEARCH  
PRO:CENTRIC MANUAL CONFIGURATION  
Pro:Centric Manual Configuration Screen  
with IP Media Fields  
Pro:Centric Mode  
<
CONFIGURATION ONLY  
>
Media Type  
IP Address  
IP Port  
<
IP  
>
255  
255  
255  
255  
02  
0
IP server not found  
BACK  
EXIT  
SEARCH  
2. In the Pro:Centric Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric  
Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.  
Note: For remote management only, select CONFIGURATION ONLY. The STB will search for  
E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded,  
i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.  
(Continued on next page)  
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EZ-Manager Wizard (Cont.)  
(Continued from previous page)  
3. Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to  
complete the remaining fields.  
RF Configuration  
a) In the Media Type field, use the Left/Right arrow keys to select RF.  
b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number  
that will be used by the Pro:Centric server as its data channel. The Data Channel value can  
be set from 1 to 135.*  
IP Configuration  
a) In the Media Type field, use the Left/Right arrow keys to select IP.  
Note: By default, the Pro:Centric Manual Configuration screen initially shows RF configuration  
fields. When you select “IP” as the Media Type, the Data Channel and Signal Strength/Quality  
fields are replaced with IP Address and IP Port fields.  
b) Enter the Pro:Centric server IP address and port number in the IP Address and IP Port fields,  
respectively. The IP address must match the IPv4 multicast address and the port number  
must match the port number that is set in the Pro:Centric server.  
For each data entry field: Use the arrow keys to select the field and press OK. Then, you  
can either use the number keys on the Installer Remote to direct enter data values or use  
the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed  
at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and  
then press OK on the Installer Remote.  
4. Once all fields are completed as required, you have two options (see also note below):  
To save the data entered and exit the wizard, use the arrow keys to select EXIT and then press  
OK. In the subsequent pop-up confirmation window, select SAVE & EXIT, and then press OK  
once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the  
STB at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been  
configured.  
To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the  
arrow keys to select NEXT, and then press OK.  
The EZ-Manager Wizard will proceed with the remaining Pro:Centric application and/or E-Z  
Installation data download steps (see Processing the Pro:Centric Configuration screen example  
on page 20).  
Note: With RF configuration, Pro:Centric server data must be present on the RF channel selected  
as the STB’s Data Channel in order for you to select “NEXT” (you will see a “data channel found”  
message below the Signal Quality indicator). With IP configuration, Pro:Centric server data must  
be present via the wired LAN cable connection in order for you to select “NEXT” (you will see a  
“IP server found” message below the IP Port field). The “NEXT” button is initially a “SEARCH”  
button until the data entered is verified.  
(Continued on next page)  
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.  
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EZ-Manager Wizard (Cont.)  
(Continued from previous page)  
When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen  
(see example on page 20) is displayed, and after 10 seconds, the wizard exits, and the STB turns  
OFF.  
Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn  
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK on  
the Installer Remote.  
USB Configuration  
The STB Manager / USB Download Menu provides options that enable you to download individual  
configuration or software files to the STB, or you can use the Ez Download utility available from the  
menu to select and download multiple configuration or software files at one time.  
Each of the STB Manager / USB Download Menu functions requires that you have the appropriate  
file(s) loaded on a USB memory device. If you wish to perform a software update from the STB  
Manager / USB Download Menu, the software update file(s) must be stored in a folder named  
“LG_DTV” in the root directory of the USB memory device. TLX files should simply be stored in the  
root directory of the USB device.  
The procedure below assumes the desired file(s) is/are already loaded onto the USB device. For  
further information on STB Manager / USB Download Menu functions and file requirements, and/  
or for information on creating TLX files, refer to the appropriate section(s) in this document.  
Before You Begin  
If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate TV  
Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen  
BEFORE continuing with USB Configuration. See “STB Configuration Options” on page 17 for  
further information.  
Ensure the USB device to be used has been formatted with FAT format.  
Refer to “Ez Download Utility” on pages 25 to 28 for further information on the Ez Download utility.  
Refer to “Custom Master STB Setup” on pages 39 to 41 for information on creating a TLX file  
for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 48 to 49 for  
information on creating a FTG Configuration (.tlx) file for FTG Mode configuration.  
See Reference section, “Updating STB Software using a USB Memory Device,” for further  
information on software updates.  
USB Configuration via EZ-Manager Wizard  
With either the STB Configuration Options or the Zones, Label, and Room Number screen on  
display, proceed as follows to configure the STB/display using the USB memory device.  
1. Insert the USB memory device that contains the appropriate file(s) into either of the STB’s USB  
ports.  
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EZ-Manager Wizard (Cont.)  
(Continued from previous page)  
2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press  
OK.  
You will be redirected to the STB Manager / USB Download Menu (see example below).  
STB MANAGER  
CANCEL  
USB Download Menu  
Diagnostics Menu  
Ez Download  
Update STB Software  
Update PTC Software  
Teach To STB (TLX)  
Note: You can select CANCEL and press OK on the Installer Remote at any time to return to  
the EZ-Manager Wizard.  
3. Select the appropriate option from the STB Manager / USB Download Menu, and complete the  
download(s) as required.  
Note: If you perform a software update, the STB will complete the update and then reboot. Upon  
restart, the EZ-Manager STB Configuration Options screen will be displayed. If desired, you can  
re-access the STB Manager / USB Download Menu (to perform additional functions), proceed  
with configuration via the wizard, or exit the wizard.  
4. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are  
resident on the STB.  
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Ez Download Utility  
The Ez Download utility, available from the STB Manager / USB Download Menu, enables you to  
select multiple files at one time from the files loaded on a USB memory device. You may use this  
utility to download any one or all of the following to an STB: a TLX file for configuration purposes,  
an STB (CPU) software update, a PTC software update.  
Before You Begin  
Ensure the USB device has been formatted with FAT format.  
• Software update files must be stored in a folder named “LG_DTV” in the root directory of the USB  
memory device. TLX files should simply be stored in the root directory of the USB device.  
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, you can use  
the wizard’s “USB Configuration” option to access the Ez Download utility (see “STB Configuration  
Options” and/or “USB Configuration” on pages 17 and 23, respectively, as necessary).  
If the STB is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this  
STB for location-specific configuration purposes, make sure to assign the appropriate TV Zone #  
and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below.  
Refer to “Custom Master STB Setup” on pages 39 to 41 for information on creating a TLX file  
for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 48 to 49 for  
information on creating an FTG Configuration (.tlx) file for FTG Mode configuration.  
See Reference section, “Updating STB Software using a USB Memory Device,” for further  
information on software updates.  
Caution: Do not unplug the STB power cord or remove the USB memory device  
during a data download, as doing so may cause the STB to malfunction or harm the  
USB device, respectively.  
Accessing and Using the Ez Download Utility  
1. If it is not ON already, turn ON the STB/display panel.  
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you  
turn ON the STB/display:  
If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated  
above (see “Before You Begin”). However, to continue with this procedure and access the Ez  
Download utility from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.  
If the wizard is not displayed, go directly to step 3.  
3. If the STB is currently in Pass-through Mode, you would like to transfer (Teach) a TLX file to the  
STB via the Ez Download utility, and you intend to use one or both of the STB’s Zoning feature(s),  
assign the appropriate TV Zone # and/or Wi-Fi Zone # in the STB at this time. See Reference  
section, “Using the STB’s Zoning Features,” for further information.  
Note: In order for the proper location-specific TV Zone and/or Wi-Fi Zone profile  
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)  
BEFORE you continue with the Ez Download utility.  
4. Insert the USB memory device that contains the appropriate file(s) into either of the STB’s USB  
ports.  
(Continued on next page)  
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Ez Download Utility (Cont.)  
(Continued from previous page)  
5. To access the STB Manager / USB Download Menu from the STB menus:  
Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-  
through Mode) or the Function Menu (STB is not in Pass-through Mode).  
Use the arrow navigation keys to select/highlight either the General menu icon from the STB  
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”  
key a total of seven times to display the STB Manager / USB Download Menu.  
Note: The STB Manager / Diagnostics Menu is for service use only.  
6. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to  
select Ez Download, and then press OK.  
STB MANAGER  
CANCEL  
USB Download Menu  
Diagnostics Menu  
Ez Download  
Update STB Software  
Update PTC Software  
Teach To STB (TLX)  
The Ez Download utility screen contains a listing of the STB Software (CPU) and PTC  
Software files stored in the LG_DTV folder and the TLX files stored in the root directory on  
the USB device.  
EZ DOWNLOAD  
STB MANAGER  
BACK  
CANCEL  
Select USB Memory Deviceˇ  
Channel Tuning / Channel Banner Display  
USB Device 1: Device Name  
Logical  
Teach to STB (TLX)ˇ  
Physical  
STB-3000_IM.TLX  
STB Software  
STB-3000_V03.00.34.epk  
ˇ
PTC Software  
STB-3000_v1.00.008.txt  
ˇ
STB SW Version  
03.00.33  
Update Version  
03.00.34  
Ez Download  
UPDATE  
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Ez Download Utility (Cont.)  
(Continued from previous page)  
Note: If there are no files of a particular file type on the USB device, that file type field will not  
be displayed in the Ez Download screen. For example, if there are no PTC files on the USB  
device, you will not see a “PTC Software” field in the Ez Download screen.  
Note: Press on the Installer Remote or select BACK, as necessary, to return to the  
STB Manager / USB Download Menu. To exit the STB Manager, select CANCEL (if accessed  
from the STB menus, you may also press EXIT on the Installer Remote to exit). If you accessed  
the STB Manager via the EZ-Manager Wizard, you will be returned to the last screen on display  
before you selected the “USB Configuration” option. If you accessed the STB Manager via the  
STB menus, you will be returned to program viewing.  
7. If more than one USB memory device is currently connected to the STB, be sure to select the  
USB device that contains the file(s) you wish to use. If necessary, use the Up/Down arrow  
keys on the Installer Remote to select/highlight the Select USB Memory Device field and  
press OK. Then, use the arrow keys to select the appropriate USB device from the drop-down  
list.  
8. To select a file use the Up/Down arrows on the Installer Remote to select/highlight the  
appropriate file type/pull-down field, and then press OK to view a drop-down list of available  
files. From the drop-down list, use the Up/Down arrow keys to select the desired file.  
Note: The utility will only allow you to select one of each file type for downloading. For example,  
if there are two files in the Ez Download Teach To STB (TLX) list, you can only select one or the  
other of those two files.  
Note: The initial default value for each file type is “None.” After the Ez Download utility is run,  
a file is automatically created and stored on the USB device that was used. The file, which  
will have a “.dzm” file extension, maintains a history of the file(s) previously used with the Ez  
Download utility. The next time(s) you use this USB device with the Ez Download utility, the  
file(s) selected for the last download will be pre-selected for the current download.  
Note: If an STB Software (CPU) file is selected, STB SW Version and Update Version fields will  
be displayed at the bottom right of the screen. Ensure the software version of the selected file is  
the correct version before applying the update to this STB.  
9. If a TLX file that includes an FTG Channel Map is selected, a Channel Tuning / Channel Banner  
Display field will be displayed at the right of the screen. If the FTG Channel Map comprises RF  
channels and Aux inputs only (the latter designated by 130-0 through 137-0), you can choose  
the format for the channel tuning/banner display. Use the arrow keys on the Installer Remote to  
select Logical tuning or Physical tuning. A checkmark will appear at the left of the selected  
option. Logical tuning is selected by default.  
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if the  
selected TLX file does not include an FTG Channel Map, the message, “No Channel Map in  
TLX file,” will be displayed at the right of the screen.  
10. When you are ready to continue, use the arrow keys on the Installer Remote to select UPDATE,  
and then press OK.  
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Ez Download Utility (Cont.)  
(Continued from previous page)  
Update progress will be shown in a new screen. Do NOT remove the USB device while updates  
are in progress. When the Ez Download process is complete, an overview of the results will  
briefly be displayed and then, depending on the type(s) of updates completed, you will either  
be returned to program viewing or the STB will reboot (see note below).  
Note: If the STB’s CPU or PTC software has just been updated, the STB will reboot after the  
Ez Download process is complete. The STB will also initiate a reboot if you updated the STB  
configuration with a TLX file that included a change to Installer Menu item 105 VID OUT  
FORMAT (the new screen resolution will additionally require user confirmation after reboot—see  
item 105 description on page 37).  
11. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are  
resident on the STB.  
Note for TLX configuration: When configuration (and, if applicable, an STB reboot/confirmation  
of new screen resolution) is complete, the STB tunes according to the Start Channel setting in  
the Installer Menu. If a Start Channel is specified, the STB will tune to that channel, though in the  
case of FTG Mode configuration, a channel banner will only be displayed if the Start Channel is  
included in the FTG Channel Map (depending on your selection in step 9, the channel banner will  
display either the Start Channel’s logical channel number or physical RF channel number).  
Otherwise, the STB will either return to the last channel tuned (STB in Pass-through Mode) or  
tune to the first channel in the FTG Channel Map (STB in FTG Mode). In the latter case, remember  
that the channels in the FTG Channel Map are always arranged in logical order, regardless of your  
selection in step 9.  
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Installer Menu  
Use the Installer Menu to set up, change, or view operational settings. This section describes how to  
access, use, and exit the Installer Menu on location; however, you should also refer to the Installer  
Menu descriptions in this document if you are configuring the STB using an FTG Configuration (.tlx)  
file created using LG’s FTG File Manager software.  
Refer to the table on pages 31 and 32 for brief descriptions of Installer Menu items. More detailed  
descriptions follow the table listing.  
Accessing the Installer Menu  
1. Turn ON the STB/display panel.  
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the  
wizard.  
2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup  
menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in  
Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence  
(e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.  
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000  
INSTALLER SEQUENCE has been modified, the entry sequence may be one of three additional  
options. See Installer Menu detailed descriptions for further information.  
The Installer Menu opens with item 000 INSTALLER SEQ 000.  
STB_3000 PTC INSTALLER MENU  
CPU-CTV  
Typical Installer Menu  
The menu header identifies this as the  
000 INSTALLER SEQ  
000  
STB-3000 Installer Menu. In the Installer  
Menu footer, you can see the current  
software versions of the STB, as indicated.  
UPN 000-000-000-000  
PTC V1.00.008  
ASIC D279  
CPU V3.00.34.01  
PTC Version  
CPU Version  
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message  
“ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header.  
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.  
Note: If an LG Hospitality TV (for example, LY570H, LY560H, etc.) is being used as the display panel  
(connected to DISPLAY CONTROL 2 on the STB) and you press the TV Installer Menu entry sequence  
+ OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The TV’s Installer  
Menu is accessible as read-only.  
Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,  
the TV Zone # will be indicated in the Installer Menu header under the configuration mode indicator  
described on the following page.  
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Installer Menu (Cont.)  
As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to  
indicate the STB’s current configuration mode. The table below lists all possible mode identifiers  
for the STB-3000.  
Acronym  
Description  
CPU-CTV  
CPU-FTG  
CPU-P:C  
MPI-EXT  
PTC-CTV  
Pass-through Mode with Channel Map in CPU  
FTG Mode via CPU  
Application Tuning Mode via CPU  
External MPI Control  
Pass-through Mode with Channel Map in PTC  
Using the Installer Menu  
Refer to the table starting on the next page for an overview of the available Installer Menu items,  
including their item numbers, functions, value ranges, and default values.  
Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some  
numbers are missing. For example, item 006 will not appear. In addition, items that are dependent  
on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT  
AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See  
Installer Menu detailed descriptions for further information.  
Navigation within the Installer Menu  
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,  
or access an item directly by keying in the item number and then pressing MENU. For example, to  
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.  
Changing Installer Menu Settings  
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote, or  
enter a valid value directly. To save the new setting, press OK, or use the Up/Down arrow keys to  
navigate to a new Installer Menu item if you have additional items to edit. Note that invalid values  
will not be saved.  
Exiting the Installer Menu and Activating Settings  
After you have adjusted all required Installer Menu item settings, press OK once on the Installer  
Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you  
make will be stored in non-volatile memory.  
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)  
settings in the STB are reset to their default values; that is, the Lock System, if previously enabled  
from the Lock setup menu, will now be disabled, and the individual Parental Control settings will be  
restored to default values.  
Caution: Installer Menu settings may affect options available  
from the STB setup menus or the Function Menu.  
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Installer Menu (Cont.)  
Installer Menu Items 000 through 070  
Item  
000  
001  
Function  
Value Range  
0 ~ 3  
Default Value  
Brief Description of Function  
INSTALLER SEQ  
POWER MANAGE  
0
0
Leave default set to 0.  
Selects the number of hours of inactivity allowed before the STB automatically  
turns itself OFF. Set to 0 to disable Power Management.  
0 ~ 7  
Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to  
2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)  
002  
003  
004  
005  
007  
AC ON  
0 ~ 3  
0 ~ 3  
0
1
BAND/AFC  
Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC  
0 ~ 127, 253,  
255  
Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to  
channel tuned before STB/display turned OFF.)  
STRT CHANNEL  
CHAN LOCK  
STRT VOLUME  
255  
0
0 / 1  
If set to 1, cannot tune from current channel.  
Volume level when STB/display panel is turned ON. (Set to 255 to use  
volume level before STB/display turned OFF.)  
0 ~ 63, 255  
255  
008  
009  
010  
MIN VOLUME  
MAX VOLUME  
MUTE DISABLE  
0 ~ 63  
0 ~ 63  
0 / 1  
0
63  
0
Sets minimum allowable volume setting.  
Sets maximum allowable volume setting.  
Set to 1 to disable Mute Function.  
If set to 1, menu navigation buttons/functions on LG Hospitality and commercial  
non-LG display panels are not functional/available. N/A for LG Public Displays or  
LG Commercial Monitors.  
011  
KEY DEFEAT  
0 / 1  
0
015  
016  
017  
020  
021  
022  
023  
SLEEP TIMER  
EN. TIMER  
0 / 1  
0 / 1  
1
0
Set to 1 to enable Sleep Timer.  
Set to 1 to enable On/Off Timers.  
ALARM  
0 / 1  
1
Set to 1 to enable Alarm.  
FEATURE LEVEL  
V-CHIP  
0, 16 ~ 24  
0 / 1  
0
Determines an additional IR code scheme to which the STB will respond.  
Set to 1 to enable V-Chip (Parental Control) functions.  
Sets number of V-Chip blocking hours.  
1
MAX BLK HRS  
CAPTION LOCK  
0 ~ 99  
0 / 1  
12  
0
Set to 1 to retain caption setting set before STB/display panel turned OFF.  
If set to 0, user access to channel settings in the STB setup menus is restricted  
and users can only tune to channels that are included in the channel lineup.  
028  
CH. OVERIDE  
0 / 1  
1
029  
030  
031  
032  
OLD OCV  
0 / 1  
0 / 1  
0
0
Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x.  
If set to 1, enables ACK feature of MPI.  
Selects poll rate for MPI.  
ACK MASK  
POLL RATE  
TIMING PULSE  
20 ~ 169  
186 ~ 227  
94  
207  
Sets baud rate for MPI.  
Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as  
applicable, to enable HDMI 1.  
035  
HDMI1 ENABLE  
0 ~ 2  
1
039  
041  
REAR AUX EN.  
SIMPLINK EN  
0 / 1  
0 / 1  
1
0
Set to 1 to enable display panel Video 1 input jack.  
Determines the status of the SIMPLINK feature. (See detailed descriptions.)  
Determines the Aux inputs for which auto-sensing is enabled. (See detailed  
descriptions.)  
042  
046  
047  
AUTO INPUTS  
STRT AUX SRCE  
AUX STATUS  
0 ~ 255  
1, 3, 5, 255  
0 / 1  
0
255  
0
Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0).  
Set to 1 for MPI Aux source to be reported as a channel number instead of  
Channel 0.  
Determines the availability of the Sound Out (Audio) Menu in the STB menus, as  
well as the default Audio Mode when STB is turned ON. (See detailed descriptions.)  
049  
DIS. AUDIO M.  
0 ~ 7  
0
053  
069  
070  
DIS. CH-TIME  
EN. CH-T COL.  
FOR. CH-TIME  
0 / 1  
0 / 1  
0 ~ 7  
0
1
2
Set to 1 to disable the STB’s Channel-Time display.  
Set to 1 to enable custom color for the STB’s Channel-Time display.  
Chooses custom foreground color for the STB’s Channel-Time display.  
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Installer Menu (Cont.)  
Installer Menu Items 071 through 122  
Item  
Function  
Value Range  
Default Value  
Brief Description of Function  
071  
BCK. CH-TIME  
0 ~ 7  
2
Chooses custom background color for the STB’s Channel-Time display.  
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT  
AVAILABLE” message is displayed if user attempts to direct tune a channel that  
is not included in the channel lineup.  
073  
CH NOT AVBLE  
0 / 1  
0
075  
078  
079  
080  
081  
082  
083  
084  
086  
088  
REVERT CH  
0 / 1  
0 ~ 255  
0 ~ 255  
0 ~ 255  
0 ~ 255  
0 / 1  
0
0
0
0
0
1
5
0
0
1
If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.  
User programmable number, most significant byte.  
UPN MSB  
UPN MSB-1  
User programmable number, most significant byte - 1.  
UPN MSB-2  
User programmable number, most significant byte - 2.  
UPN LSB  
User programmable number, least significant byte.  
CHKSM ERROR  
HANDSHK TIME  
PERMANENT BLK  
V. MUTE TIMEꢀ  
EN NOISE MUTE  
Enforces rigid MPI checksum.  
0 ~ 5  
Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.  
Removes block hours setting for Parental Control and makes block permanent.  
Use to extend the normal video mute time during channel change.  
(Analog channels only) If set to 1, audio is muted if no signal is present.  
0 / 1  
0 ~ 50  
0 / 1  
If set to 1, all LG Hospitality and commercial non-LG display panel button  
functions are locked. N/A for LG Public Displays or LG Commercial Monitors.  
090  
091  
KEY LOCK  
0 / 1  
1
1
Set to 0 to disable HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as  
applicable, to enable HDMI 2.  
HDMI2 ENABLE  
0 ~ 2  
094  
096  
SAP MENU EN  
0 / 1  
1
2
Set to 1 to enable SAP feature in Function Menu.  
DEF. ASP. RATIO  
0 ~ 4  
Sets default aspect ratio at power up. See detailed descriptions and item 106.  
Set as required in accordance with external audio equipment connected to the  
STB. (See detailed descriptions.)  
097  
098  
AUDIO OUTPUT  
PRO:CENTRIC  
0 / 9  
9
0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for  
GEM (Java Application) Mode. Set to 3 for HTML Mode.  
0 ~ 3  
100  
101  
102  
103  
104  
105  
VIDEO INTERFAC  
IR FEEDBACK  
3 ~ 5  
0 / 2  
3
0
4
1
0
1
Selects HDMI connection for display panel: 3 = HDMI1, 4 = HDMI2, 5 = HDMI3  
Set to 2 to disable the STB’s Bluetooth feature.  
ATSC BAND  
0 ~ 4  
Selects ATSC band.  
ATSC TUNE MODE  
START MINOR CH  
VID OUT FORMAT  
0 / 1  
Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.  
Selects Minor Start Channel. Set to 0 for NTSC.  
0 ~ 255  
1, 4, 5  
Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768  
To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on  
power cycle.  
106  
ASP RATIO LOCK  
0 / 1  
0
108  
110  
111  
113  
PANEL COM  
0 ~ 3  
0 ~ 15  
0 ~ 100  
0 ~ 4  
2
8
Sets display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200  
Sets the display panel communication delay time.  
PANEL DELAY  
PANEL VOL PRE  
PANEL TYPE  
100  
4
Determines a preset fixed volume level to set in the display panel.  
Sets display panel communication command set. (See detailed descriptions.)  
(Analog channels only) If set to 1, video mutes (blank screen) when no  
signal is present.  
116  
117  
VIDEO MUTE EN  
FACT DEFAULT  
0 / 1  
0 / 1  
0
0
Set to 1 to restore the factory default settings of all Installer Menu items.  
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by  
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find  
the Pro:Centric RF channel. (See detailed descriptions.)  
0 ~ 135, 253,  
255  
119  
DATA CHANNEL  
255  
Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly  
entering 128 turns the Wake For Update feature OFF.  
121  
122  
UPDATE TIME HR  
UPDATE TIME MN  
0 ~ 23, 128  
0 ~ 59, 255  
128  
0
Sets the minute for Wake For Update. (See detailed descriptions.)  
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Installer Menu (Cont.)  
Detailed Descriptions of Installer Menu Items  
000 - INSTALLER SEQUENCE  
004 - STRT CHANNEL (Start Channel)  
Specifies entry sequence to the Installer Menu.  
If active, this function allows you to determine the initial Major  
Start Channel number when the STB/display panel is turned  
ON. This feature is useful for an in-house information channel,  
since the STB/display would always select that channel when it is  
turned ON. If set to 255, the last channel tuned before the STB/  
display was turned OFF will be the channel tuned when the STB/  
display is turned ON again.  
0 = 9876  
2 = 1478  
1 = 4321  
3 = 3698  
001 - POWER MANAGE (Power Management)  
Energy saving feature. Determines the number of hours, in the  
range 1 to 7, of inactivity allowed, either at the display control  
panel or from the remote, before the STB automatically turns itself  
OFF. If set to 0, Power Management is disabled.  
0 = Aux  
1 ~ 125 = Major Ch. #  
126 = Map to Major CH 3  
127 = Map to Major CH 4  
253 = IP Start Channel  
255 = Last Channel  
002 - AC ON (AC Power Switchable)  
Note: For a digital Start Channel, always remember to set item  
104 to the Minor Start Channel number.  
If set to 1, this allows the STB/display panel to turn ON when AC  
power is applied. Pressing the POWER button is not necessary.  
This is desirable if the STB is plugged into a switched AC outlet.  
Set to 2 or 3 to enable the Instant ON feature (see additional  
information below). Set to 0 (default) for standard STB/display  
turn ON/OFF operation.  
Note: 126 and 127 are mapped only in SONIFI PPV Mode.  
Note: The IP Start Channel shown above can only be set in the  
FTG File Manager, which is used to configure STB CPUs for FTG  
Mode. The same applies for the additional Major Channel number  
range of 128 ~ 135 in Physical tuning and 128 ~ 999 in Virtual  
tuning mode. This means that these values, if set, will only be  
visible in the read-only Installer Menu when the STB is in FTG  
Mode. The read-only display also will show additional information  
about the channel, for example, the IP address and port number,  
etc.  
The Instant ON feature allows the STB to turn ON when AC power  
is applied, while the display panel remains OFF. The STB retains  
its ON status, and the POWER button only toggles the display On  
and Off.  
If this item is set to 2, the STB will reboot to check for and down-  
load updates from the Pro:Centric server each time the display  
panel is turned OFF. This setting is not recommended if the STB  
will be configured with a resident application.  
005 - CHAN LOCK (Channel Lock)  
Channel Lock is ideal if the system must always be on the same  
channel. Changing channels with the Channel Up/Down or keypad  
numbers is impossible. Channel Lock is inactive if set to 0 (default).  
If this item is set to 3, the STB will not reboot to check for and  
download updates each time the display panel is turned OFF.  
This setting is recommended if the STB will be configured with a  
resident application. In this mode, the check for and download of  
updates is under application control. Refer to your site-specific  
documentation for further information on configuring the STB with  
a resident application.  
Generally, this feature is used in connection with item 004 STRT  
CHANNEL where the Start Channel may, for example, be set to 3  
or 4. If the Start Channel is 3, then the STB will remain locked on  
channel 3.  
When this item is set to 2 or 3, the STB will reboot once every 24  
hours and, if applicable (i.e., item 119 DATA CHANNEL is set),  
check for and download updates from the Pro:Centric server. The  
time at which this event occurs depends on the setting of item 121  
UPDATE TIME HR. See item 121 description for further information.  
Once the update cycle is complete, the STB completes the reboot  
and resumes its ON state with the display panel OFF.  
NOTE: For items 007, 008, and 009  
For legacy reasons, the scale used is 0 – 63. The PTC software  
will translate this to the 0 – 100 scale used by the STB.  
To translate an STB volume level to the Installer Menu value,  
use the following formula:  
Installer Value = STB Value x 63  
100  
Note: If set to 1, the STB does not respond to ON/OFF commands  
from the remote, and the SLEEP TIMER is also nonfunctional.  
Enter only the whole number (disregard fractions).  
003 - BAND/AFC (Band/Automatic Frequency Control)  
There are four possible settings for this option:  
007 - STRT VOLUME (Start Volume)  
0 = Broadcast  
2 = HRC  
1 = CATV (default)  
3 = IRC  
This function allows the Installer to determine the initial volume  
level setting when the STB/display panel is turned ON. This feature  
is useful for an in-house information channel, since the STB/display  
will always select that volume level when it is turned ON. The range  
of values is 0 to 63, 255. If set to 255, the last volume level before  
the STB/display was turned OFF will be the current volume level  
when the STB/display is turned ON again.  
If some channels were not found by Auto Tuning (Channel  
Search), select the appropriate Band setting here, and add the  
channels using the Channel Edit option in the Channel Menu.  
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Installer Menu (Cont.)  
008 - MIN VOLUME (Minimum Volume)  
020 - FEATURE LEVEL  
This function determines the minimum volume level allowable  
with the Volume (VOL) Up/Down control. In this way, for example,  
someone cannot set the volume too low to hear. The value range  
is from 0 to 63. The factory default is 0, which provides the full  
range of volume control, if item 009 MAX VOLUME is set to 63. It  
is recommended to set the same value on every STB.  
Determines an additional IR code scheme to which the STB will  
respond, allowing for the use of unique IR codes based on “bed  
number” in a multi-STB/display single room installation. First  
determine the IR mode; then select the bed number.  
Values  
0
IR Mode  
Bed #  
N/A  
Disabled  
Note: The minimum volume level cannot have a value setting  
higher than the maximum volume level (described below).  
16 – 24  
Multi-code Remote  
1 – 9  
Note: The STB-dedicated Installer Remote is required for use of  
this feature. For further information, see Reference section, “STB  
Installer Remote.”  
009 - MAX VOLUME (Maximum Volume)  
This function determines the maximum volume level allowable  
with the Volume (VOL) Up/Down control. In this way, for example,  
someone cannot set the volume level high enough to disturb  
others. The value range is 0 to 63, with 63 as the default, which  
gives the user the full range of volume control, if item 008 MIN  
VOLUME is set to 0. It is recommended to set the same value on  
every STB.  
021 - V-CHIP (Parental Control)  
Set to 1 to activate V-Chip (Parental Control) and have it available  
to the end user to filter and control or otherwise restrict program-  
ming content that can appear. Set to 0 to turn the V-Chip feature  
Off (not available to user); no programming restrictions can be set.  
Note: The maximum volume level cannot have a value setting  
lower than the minimum volume level (described above).  
022 - MAX BLK HRS (Maximum Block Hours)  
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)  
block hours. Default setting is for 12 blocking hours.  
010 - MUTE DISABLE  
Enables or disables sound mute function. If set to 1, sound cannot  
be muted. If set to 0, sound can be muted.  
Note: This item is not available in the Installer Menu when item  
021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set  
to 1.  
011 - KEY DEFEAT  
Applicable for LG Hospitality and commercial non-LG display  
panels only. If set to 1, Key Defeat is enabled, which means that  
end users cannot access or navigate within the STB’s on-screen  
menu(s) using the display panel button(s); e.g., SETTINGS, OK,  
and menu navigation buttons will not function. Set to 0 to disable  
Key Defeat.  
023 - CAPTION LOCK  
If set to 0, captions are OFF when the STB/display panel is turned  
ON. Set to 1 to use the caption setting configured before the STB/  
display was turned OFF when the STB/display is turned ON.  
028 - CH. OVERIDE (Channel Override)  
Note: Users can always access the STB’s menus by pressing  
MENU on the remote.  
Applicable for Pass-through Mode only. If set to 1, users can select  
channels either with Channel Up/Down or by direct keypad entry.  
This setting also allows full access to channel settings in the STB  
setup menus (i.e., channels may be added or removed from the  
channel lineup, channel labels and icons may be edited, etc.). If set  
to 0, the channel lineup is locked. That is, user access to channel  
settings in the STB setup menus is restricted, and users can only  
tune to the channels that are included in the channel lineup. Also, in  
this case, users can only select channels using Channel Up/Down;  
direct keypad entry is not available.  
Note: This feature does not apply to LG Public Displays or LG  
Commercial Monitors since the STB will always disable those  
displays’ panel buttons and the processing of IR.  
015 - SLEEP TIMER  
If set to 1, the Sleep Timer feature may be used. If set to 0, the  
Sleep Timer is not available.  
016 - EN. TIMER (Enable On/Off Timers)  
If set to 1, the Timer function is available to the end user and  
enabled continuously. Set to 0 to disable On/Off timers.  
029 - OLD OCV (On Command Video™)  
Set to 1 to remap the PTC’s direct tune channels for Aux inputs  
from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy  
OCV) to direct tune Aux inputs. See also Reference section, “STB  
Aux Input Configuration.”  
Note: The STB clock must be set in order for timers to be used.  
017 - ALARM  
Gives the installer the option of making the Alarm function available  
to the end user. If set to 1, the Alarm function is available to the end  
user. Set to 0 to disable the Alarm function.  
030 - ACK MASK  
MPI Communication Parameter. When set to 1, enables ACK  
feature of MPI.  
Note: The STB clock must be set before the Alarm function will  
work.  
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Installer Menu (Cont.)  
031 - POLL RATE  
049 - DIS. AUDIO M. (Disable Audio Menu)  
MPI Communication Parameter. Selects poll rate for MPI. Step  
size of 16 ms. Changing from default may affect communication via  
MPI.  
Determines the availability of the Sound Out (Audio) Menu in the  
STB menus. Also determines the default Audio Mode when STB is  
turned ON. See the table below and set as required.  
Sound Out (Audio)  
Menu Status  
Default Audio Mode at TV  
Turn ON  
Value  
032 - TIMING PULSE  
MPI Communication Parameter. Sets baud rate for MPI. Step size  
of 4.3 uS. Changing from default may affect communication via  
MPI.  
0 (default)  
Enabled  
Disabled  
Enabled  
Disabled  
Enabled  
Disabled  
Enabled  
Disabled  
Internal Display Speaker  
1
2
3
4
5
6
7
Internal Display Speaker  
External Speaker (optical or HDMI)  
External Speaker (optical or HDMI)  
LG Sound Sync (optical)  
035 - HDMI1 ENABLE  
Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable  
HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI  
1 input.  
LG Sound Sync (optical)  
LG Sound Sync (BT wireless)  
LG Sound Sync (BT wireless)  
039 - REAR AUX EN. (Rear Aux Enable)  
Set to 1 to enable display panel rear Aux (Video 1) input. Set to 0  
to disable display panel rear Aux (Video 1) input.  
Note: If a SIMPLINK-enabled device is connected to the STB  
and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK  
device Audio Mode will have priority over the setting of this item  
when the STB/display is turned ON.  
041 - SIMPLINK EN  
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable  
SIMPLINK functionality (does not enable remote control access to  
the SIMPLINK Menu).  
053 - DIS. CH-TIME (Disable Channel-Time)  
Set to 1 to disable the STB’s Channel-Time display; the STB’s  
Channel-Time display will not appear. Set to 0 to enable the STB’s  
Channel-Time display.  
Note: When both this item and item 042 AUTO INPUTS are  
enabled in the Installer Menu, HDMI inputs will be detected by  
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.  
042 - AUTO INPUTS  
069 - EN. CH-T COL. (Enable Channel-Time Custom Color)  
Set to 1 to enable custom color for the STB’s Channel-Time display.  
Set to 0 to disable custom color for the Channel-Time display.  
Determines the Aux inputs for which auto-sensing is enabled. Set  
to 0 to disable auto-sensing for all available inputs. Set to 255 to  
enable auto-sensing for all available inputs. For information on  
options for individual input settings, see Reference section, “Auto  
Input(s) Sensing Feature.”  
070 - FOR. CH-TIME (Channel-Time Display Foreground Color)  
Set the STB’s Channel-Time display foreground color according  
to the following color chart:  
Note: In order for auto-sensing to be enabled for an input, that  
input must also be enabled in the Installer Menu. For example, to  
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must  
0 = Black  
1 = Blue  
3 = Cyan  
4 = Red  
6 = Yellow  
7 = White  
also be set to 1 or 2. Also, see note above regarding STB operation 2 = Green  
when both this item and item 041 SIMPLINK EN are enabled.  
5 = Violet  
Note: If foreground color and background color are the same, the  
menu background will be transparent.  
046 - STRT AUX SRCE (Start Aux Source)  
Sets the starting Aux source. When turned ON, the STB/display  
panel will tune to starting Aux source if item 004 STRT CHANNEL  
is set to 0.  
Note: Applies only to “Channel Not Available” message if item  
073 CH NOT AVBLE is set to 1 (enabled). Also, items 070 FOR.  
CH-TIME and 071 BCK. CH-TIME are not available in the Installer  
Menu when item 069 EN. CH-T COL. is set to 0.  
1 = Video 1  
5 = HDMI 2  
3 = HDMI 1  
255 = Last Aux (default)  
071 - BCK. CH-TIME (Channel-Time Display Background Color)  
See description for item 070 FOR. CH-TIME above. The color  
chart is the same for both items.  
Note: Above is applicable only if all Aux sources are enabled.  
Note: This item is not available in the Installer Menu unless item  
004 STRT CHANNEL is set to 0.  
073 - CH NOT AVBLE (Channel Not Available)  
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL  
NOT AVAILABLE” message is displayed when a user attempts to  
direct tune a channel that is not included in the channel lineup.  
047 - AUX STATUS  
Set to 1 for MPI Aux source to be reported as a channel number  
instead of channel 0. Set to 0 to disable Aux identification change.  
Controls MPI status channel response for Aux inputs.  
Note: This item is not available in the Installer Menu when item  
028 CH. OVERIDE is set to 1.  
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Installer Menu (Cont.)  
075 - REVERT CH (Revert to Start Channel)  
090 - KEY LOCK  
If set to 1 and loss of MPI communication occurs, the STB auto-  
matically tunes to the specified Start Channel.  
Applicable for LG Hospitality and commercial non-LG display  
panels only. If set to 1, Key Lock is enabled, which means that all  
display panel button functions will be locked, i.e., non-functional.  
Set to 0 to disable Key Lock.  
Note: This item is not available in the Installer Menu when item  
004 STRT CHANNEL is set to 255.  
Note: This feature does not apply to LG Public Displays or LG  
Commercial Monitors since the STB will always disable those  
displays’ panel buttons and the processing of IR.  
078 - UPN MSB (UPN Most Significant Byte)  
User programmable number, most significant byte readable by  
MPI command. Note: Not linked to serial number.  
091 - HDMI2 ENABLE  
079 - UPN MSB-1 (UPN Most Significant Byte-1)  
User programmable number, most significant byte-1 readable by  
MPI command. Note: Not linked to serial number.  
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable  
HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI  
2 input.  
080 - UPN MSB-2 (UPN Most Significant Byte-2)  
User programmable number, most significant byte-2 readable by  
MPI command. Note: Not linked to serial number.  
094 - SAP MENU EN (2nd Audio Program)  
Set to 1 to enable the SAP feature in the Function Menu, when  
the Function Menu is available (i.e., STB is not in Pass-through  
Mode). Set to 0 to disable the SAP feature in the Function Menu,  
when the Function Menu is available.  
081 - UPN LSB (UPN Least Significant Byte)  
User programmable number, least significant byte readable by  
MPI command. Note: Not linked to serial number.  
096 - DEF. ASP. RATIO (Default Aspect Ratio)  
Selects default aspect ratio at power up:  
082 - CHKSM ERROR (Checksum Error)  
0 = Set By System  
2 = 16:9 (default)  
4 = Zoom  
1 = 4:3  
3 = Just Scan  
Enforces rigid MPI checksum validation. Set to 1 for validation.  
Set to 0 to disable (does not check checksum on MPI async port).  
SPI is always checked.  
Note: This item is not available in the Installer Menu unless item  
106 ASP RATIO LOCK is set to 0.  
083 - HANDSHK TIME (Handshake Time)  
Adds an additional delay to the handshake time which is 64 msec,  
thus relaxing MPI timing requirements to be compatible with PC-  
based Windows controlled systems. Range is 0 - 5.  
(Timeout = 25.5MS + [25.5 MS* Handshake time].)  
097 - AUDIO OUTPUT  
Determines availability of the analog audio output to be used by  
external audio equipment connected to the Audio Line Out jack  
on the STB. Set to 0 to disable audio output. Set to 9 (default) to  
enable fixed line level (typically 400 mVrms ± 100 mVrms @10KΩ)  
output. See also Reference section, “External Audio Line Out  
Specifications.”  
084 - PERMANENT BLK (Permanent Block)  
Allows Lock (Parental Control) blocking schemes to be permanent  
by disabling the blocking hours function. Set to 1 to install Parental  
Control restrictions permanently. Set to 0 for user-specified hours  
control of blocking schemes.  
098 - PRO:CENTRIC  
Selects the Pro:Centric Application Mode. Set to 0 (default) to  
disable the Pro:Centric application. Set to 1 for Flash Mode. Set  
to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.  
Note: This item is not available in the Installer Menu when item  
021 V-CHIP is set to 0.  
In order to retrieve the Pro:Centric application, when enabled (for  
Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two  
times. Once you exit the Installer Menu, turn OFF the STB/display  
panel for at least one minute. When you turn the STB/display back  
ON, the STB will start the appropriate library based on the setting  
of this item. Wait until TV programming appears on the display, and  
then turn the STB/display back OFF, this time for a few minutes, to  
initiate the application download. When you turn the STB/display  
back ON, press the PORTAL key on the Installer Remote, and  
verify that the Pro:Centric application appears on the display.  
086 - V. MUTE TIME (Video Mute Time)  
Use to extend the normal video mute time during channel change.  
For example, you may wish to extend the normal video mute time  
to prevent the display of encrypted video (i.e., from a Pro:Idiom  
encrypted channel) that has not yet been decrypted. When set to  
0, the normal video mute time is not extended. Set from 1 to 50 to  
increase the normal video mute time in 100 ms step increments up  
to a maximum of 5 seconds (e.g., the value of 25 represents 2.5  
seconds, or 25 x 100 ms = 2.5 seconds).  
088 - EN NOISE MUTE (Enable Noise Mute)  
Applicable for analog channels only. If set to 1, audio mutes if no  
signal is present.  
Note: This item is not available in the Installer Menu when item  
119 DATA CHANNEL is set to 0.  
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Installer Menu (Cont.)  
100 - VIDEO INTERFAC  
Note: Refer to documentation for the applicable display panel(s)  
to determine the appropriate resolution setting. The selected  
resolution should be compatible with the display panel’s native  
screen resolution. If necessary/desired, you can use TV Zone  
designations to create multiple profiles to differentiate item 105  
settings by display panel brand. See Reference section, “Using  
the STB’s Zoning Features,” for further information on TV Zones.  
Selects the HDMI port on the display panel to be used for HDMI  
input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for  
HDMI 2. Set to 5 for HDMI 3.  
If you change the value of this item, make sure to reconnect the  
HDMI cable from the STB to the appropriate HDMI port on the  
display panel once you have exited the Installer Menu.  
106 - ASP RATIO LOCK (Aspect Ratio Lock)  
Set to 1 to retain previous aspect ratio with power off. Set to 0 to  
retain default aspect ratio with power off. See item 096 DEF. ASP.  
RATIO above.  
101 - IR FEEDBACK  
If set to 0, the STB’s Bluetooth feature is enabled (default). If set  
to 2, the Bluetooth feature is disabled.  
Note: Bluetooth may be used in selected installation environments,  
with Bluetooth enabled devices, for example, an LG Magic Motion  
Remote (MMR). However, depending on the application for which  
the STB is installed, you may need to disable Bluetooth.  
108 - PANEL COM (Panel Communication)  
Sets the display panel baud rate:  
0 = 1200  
1 = 2400  
2 = 9600 (default)  
3 = 115200  
102 - ATSC BAND  
Sets up STB to receive different types of incoming signals.  
110 - PANEL DELAY  
0 = Broadcast  
3 = IRC  
1 = CATV  
4 = Same as NTSC  
2 = HRC  
After the STB sends the turn ON command to the display panel,  
the display panel requires time to complete its power on sequence  
before it begins accepting commands from the STB. This item sets  
the time, in seconds, to delay the STB’s initial communication with  
the display panel. The default value is 8 seconds.  
103 - ATSC TUNE MODE  
Sets ATSC tuning mode. Default set to 1 for Physical Channel  
scan. Set to 0 for Virtual Channel scan.  
Note: The amount of time required for the display’s power on  
sequence varies by display panel brand/model. Thus, depending  
on the brand/model of display panel connected to the STB, you  
may be able to decrease or you may need to increase the Panel  
Delay value, accordingly.  
104 - START MINOR CHANNEL  
Sets Minor Start Channel number at power up. 0 = NTSC. If not  
0, number selected is the digital channel’s Minor Start Channel  
number.  
Note: This item does not apply to LG Hospitality display panels.  
Note: This item is not available in the Installer Menu when item  
004 STRT CHANNEL is set to 0 or 255.  
111 - PANEL VOL PRE (Panel Volume Preset)  
Determines a preset fixed volume level (gain) to set in the display  
panel. The audio signal (volume level) is dynamically controlled  
in the STB. The default value is 100 to provide a typical 1:1 ratio  
of volume level to sound output when the STB is connected to an  
LG display panel.  
105 - VID OUT FORMAT  
Selects the format for video output (i.e., the screen resolution):  
1 = 720p (default)  
4 = 1080p  
5 = 1366 x 768  
If you change the video output format on location, once you exit  
the STB Installer Menu, a Changing Screen Resolution pop-up  
banner will appear at the bottom of the display screen, and then  
the STB will reboot to change to the resolution per your selection.  
When the reboot is complete, a confirmation pop-up banner for  
the new screen resolution will be displayed. To confirm the new  
screen resolution, use the arrow keys on the Installer Remote to  
select YES in the confirmation banner, and then press OK on the  
Installer Remote.  
Note: Sound output may vary by display panel brand/model. Thus,  
depending on the brand/model of display panel connected to the  
STB, you may need to adjust the preset volume level to achieve  
the desired sound output.  
113 - PANEL TYPE  
Sets the TLM command set to communicate with the display  
panel. This setting is only applicable for LG Public Display TVs  
and Commercial Monitors that use the DISPLAY CONTROL 1  
port for STB-to-display panel communication. The default value  
(4) will be appropriate for most current display models. See  
Reference section, “Display Panel Specifications,” to determine  
the appropriate setting for the display panel being used.  
Note: If there is no user interaction within 10 seconds of the  
prompt for confirmation, or if you select “NO” in the confirmation  
banner, the STB will reboot and revert to the former resolution.  
Note: If this item is updated via a TLX file loaded on a Pro:Centric  
server, no confirmation is required.  
116 - VIDEO MUTE EN (Video Mute Enable)  
Applicable for analog channels only. If set to 1, video mutes  
(blank screen) when no signal is present.  
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Installer Menu (Cont.)  
117 - FACT DEFAULT (Factory Default)  
Set to 1 and press OK to restore the factory default settings of all  
Installer Menu items. Once complete, the value returns to 0.  
Under standard STB/display panel OFF/ON operating conditions  
(i.e., item 002 AC ON is set to 0), a Wake For Update event occurs  
when the STB/display is OFF and causes the STB to temporarily  
turn ON, perform the update cycle, and then turn back OFF, all  
while the display remains OFF. If item 002 AC ON is set to 2 or 3  
for Instant ON, then the STB is always ON and Wake For Update  
occurs when the display is OFF. The Wake for Update event  
causes the STB to reboot in order to perform the update cycle and  
then return to its ON state with the display panel OFF. See also  
description for item 002.  
Caution: If set to 1, this clears all STB Installer Menu  
custom settings and restores the factory default  
settings. It also clears the channel lineup, including  
any assigned channel icons and custom text labels.  
Note: See also Reference section, “Restoring Factory Defaults on  
the STB(s),” for further information.  
Random Distribution of Update Time: If this item is set to 128  
(OFF), the time at which either a Data Channel Auto Search (item  
119 set to 255) and/or an Instant ON update (item 002 set to 2 or  
3) occurs is determined as follows: Each STB initiates the search  
and/or checks for updates during the 2 AM hour (if the STB clock  
is set) or after two hours of elapsed time from when AC power  
was applied (if the STB clock is not set). Also, in this case, a fixed  
update time minute from 0 to 59 that has been assigned to each  
STB is used. (The intention of this feature is to prevent all of the  
installed STBs from performing updates at the same time; however,  
note that in installations that have a large quantity of STBs with this  
feature, there will be some STBs that have the same update minute  
assignments.) The update time for the STB is displayed at the right  
of this item in the Installer Menu, for example:  
119 - DATA CHANNEL  
Set to 0 to disable. Set from 1 to 135 to match the RF channel  
number that will be used by the Pro:Centric server as its data  
channel. If left at the default value (255), the STB’s Data Channel  
Auto Search feature will be enabled (see additional information  
below). *  
Data Channel Auto Search feature: When this item is set to 255  
(default), once every 24 hours, the STB will initiate a search of 10  
predefined channels (10, 20, 30, ... 100) and then, if necessary,  
perform a complete search of the RF channels (1 to 135) in an  
attempt to find the RF channel used by the Pro:Centric server as  
its data channel. If the Pro:Centric RF channel is found, the DATA  
CHANNEL value will be changed from 255 to match the server’s  
RF channel number. The time at which the Auto Search occurs  
depends on the setting of item 121 UPDATE TIME HR. See item  
121 description for further information.  
121 UPDATE TIME HR OFF 02:34  
If the display is ON when a Wake For Update is to occur, the  
update will take place the next time the display is turned OFF.  
Note: Pro:Centric updates are downloaded from the Pro:Centric  
server to the STB when the STB/display panel is turned OFF.  
While Pro:Centric updates are in progress, it is not possible to  
turn ON the STB/display.  
Note: This item is not available in the Installer Menu when item  
119 DATA CHANNEL is set to 0, except when item 002 AC ON is  
set to 2 or 3 for Instant ON.  
Note: The Data Channel is automatically set to “253” if Media  
Type is set to “IP” either in the EZ-Manager Wizard or in the  
STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager  
Wizard” on pages 15 to 24 or “Pro:Centric Setup” on pages 54  
to 56, respectively) or if Installer Menu item #119 Data Channel  
is set to “IP Address” in the FTG File Manager, which is used to  
configure STB CPUs for FTG Mode operation. It is not possible to  
change the value to “253” directly in the Installer Menu.  
Note: The STB clock must be set in order for a Wake For Update  
event to occur at the precise time of day in accordance with item  
121 and item 122 settings.  
122 - UPDATE TIME MN  
Set the Wake For Update minute from 0 to 59. If item 121 is NOT  
set to 128 and you wish to invoke the “random” minute assignment  
on the STB, set this item to 255. See also description for item 121  
UPDATE TIME HR above.  
121 - UPDATE TIME HR  
Based on the settings of this item and item 122 UPDATE TIME  
MN, the Wake For Update feature wakes the STB once daily to  
check for and, if applicable, download updates from the Pro:Centric  
server.  
Note: This item is not available in the Installer Menu unless item  
121 UPDATE TIME HR is set from 0 to 23.  
Note: The STB clock must be set in order for a Wake For Update  
event to occur at the precise time of day in accordance with item  
121 and item 122 settings.  
Set the Wake For Update hour from 0 to 23. This item uses the  
24-hour clock format. The value “128” (default) is displayed as  
“OFF.” Directly entering 128 resets the default value (OFF) for this  
item, though note that this setting does not mean the STB will not  
initiate update events—see additional information below.  
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.  
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Custom Master STB Setup  
This section describes how to create a customized Master STB Setup for cloning purposes when  
the STB is in Pass-through Mode. The Master STB Setup can used to configure either STBs that  
are to remain in Pass-through Mode or STBs that are to be configured for FTG Mode.  
Note: Cloning requirements and procedures are described in detail on pages 42 to 47.  
Note: You can use the FTG File Manager to create an FTG Configuration (.tlx) file for FTG Mode  
configuration, if desired (see pages 48 to 49). However, it is not possible to customize STB setup  
menu settings in the FTG File Manager. If you wish to include customized STB setup menu settings  
in the STB configuration, in addition to the channel lineup and Installer Menu settings, perform the  
Master STB Setup procedure to create the configuration file.  
Before You Begin  
It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel  
Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input active.  
All Learning and Teaching processes on the STB are performed via USB memory device / TLX  
file. The TLX file format clones Installer Menu settings, IP Environment Menu settings (with the  
exception of unique STB attributes), and all STB sources’ (analog, digital, AV1, HDMI, etc.)  
clonable setup menu settings. See also “Clonable STB Setup Menu Features” list below.  
• If the TLX file contains an FTG Channel Map (created during Master STB Setup or in FTG File  
Manager), the Target STB(s) will be configured for FTG Mode after Teaching is performed,  
though as part of the Teaching process, you may have the option to select either logical or physical  
channel tuning. If you wish to retain the default Pass-through Mode for all Target STBs, the TLX file  
should not include an FTG Channel Map.  
Clonable STB Setup Menu Features  
Quick Settings  
Channels  
General  
Language  
Time & Date  
Accessibility  
Pointer Options  
Closed Captions  
Clock Mode (Auto/Manual)  
Time Zone  
Timers (No Signal Power Off)  
Note: Some menu options vary between analog and digital channels and Aux inputs.  
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Custom Master STB Setup (Cont.)  
Custom Master STB Setup Procedure  
1. Turn ON the STB/display panel.  
The next step depends on whether the EZ-Manager Wizard appears  
on the screen when you turn ON the STB/display:  
If the wizard is displayed, the STB is in the required factory default  
state. Exit the wizard, and then continue with step 2.  
If the wizard is not displayed, restore the STB to a factory default  
condition before continuing with this procedure. See Reference  
section, “Restoring Factory Defaults on the STB(s),” as necessary,  
for further information.  
2. Set Installer Menu items.  
This step provides specific instruction only on the Installer Menu items  
that should be set on a Master STB. Refer to pages 29 to 38 for detailed  
information on all Installer Menu items.  
STB_3000 PTC INSTALLER MENU  
CPU-CTV  
a) Use the Installer Remote to access the PTC Installer Menu (see  
“Accessing the Installer Menu” on page 29 for further information).  
000 INSTALLER SEQ  
000  
b) Set Installer Menu item 003 BAND/AFC, as appropriate.  
Broadcast: Set to 0.  
HRC: Set to 2.  
UPN 000-000-000-000  
PTC V1.00.008  
ASIC D279  
CPU V3.00.34.01  
CATV: Set to 1 (default).  
IRC: Set to 3.  
c) Set any other Installer Menu items that affect your TV programming  
network to the required configuration. For example, set the panel  
display type (if applicable), enable/disable Aux inputs, set a Start  
Channel, etc.  
Typical Installer Menu  
003 BAND/AFC  
001  
d) After you have adjusted all Installer Menu item settings as required,  
and if you do not need to configure any IP Environment settings (see  
note below), press OK once on the Installer Remote to save your  
changes; then, press OK again to exit the menu.  
Adjust the value for this  
Installer Menu item, as required.  
Note: If you intend to configure settings in the IP Environment Menu,  
which is accessible from the Installer Menu, you can proceed directly  
to step 3. All Installer Menu settings will be saved automatically when  
you access the IP Environment Menu.  
3. Configure IP Environment settings.  
Note: You cannot return directly to the Installer Menu from the IP  
Environment Menu; thus, you may wish to set all Installer Menu items  
as needed before you access the IP Environment Menu. Otherwise,  
you will need to reaccess the Installer Menu to set additional items.  
Navigate to Installer Menu item 119 DATA CHANNEL, and press  
2-5-3 + MENU to launch the IP Environment Menu. Then, complete  
network configuration as required. In particular, if you intend to use  
the Wi-Fi Zoning feature, you must configure the wireless network  
connection as part of the Master STB Setup. See “IP Environment  
Setup” on pages 54 to 61 for further information.  
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Custom Master STB Setup (Cont.)  
(Continued from previous page)  
4. Set up STB/display panel features.  
On-screen setup menus control the features of the STB/display.  
Press MENU on the Installer Remote to access the STB setup  
menus, and then set Channel, Picture, Sound, etc. options to the  
desired configurations. See “Clonable STB Setup Menu Features” list  
on page 39 and also notes below.  
QUICK SETTINGS  
Quick  
Picture  
Channels  
Note: If you intend to use the Zoning feature(s) on this STB, make  
sure to assign the appropriate TV Zone # and/or Wi-Fi Zone # at this  
time as described in Reference section, “Using the STB’s Zoning  
Features.”  
Aspect Ratio  
16:9  
Sound  
^
Sleep Timer  
Off  
General  
Safety  
Note: If desired and if appropriate, you can run Auto Tuning (see  
step 5) prior to completing this step.  
5. (Optional) Run Auto Tuning.  
If you are creating a Master STB Setup and you wish to retain the  
default Pass-through Mode for the Target STB(s), do NOT run Auto  
Tuning. If you Learn an auto-tuned/edited channel lineup from a  
Master STB Setup, thereby creating a TLX file with an FTG Channel  
Map, and then Teach the TLX file to a Target STB, this will put the  
Target STB in FTG Mode. See also notes below.  
Accessibility  
Use the STB setup menus to set  
the display features to the desired  
configuration for the end user.  
Note: When you Teach a TLX file that contains an FTG Channel  
Map to a Target STB (for FTG Mode configuration), you may have  
the option to select either logical or physical channel tuning. For  
either selection, the channel sequence will be based on the order in  
which the channels appear in FTG Channel Map. You can view and/  
or edit the channel sequence in the FTG File Manager, as required.  
CHANNELS  
Quick  
Note: Decryption of Pro:Idiom encrypted channels will not be  
enabled unless you use the FTG File Manager to set the channel  
attributes.  
Picture  
Channel Tuning  
Channel Manager  
Sound  
Channel Label  
^
a) Use the Installer Remote to access the Quick Settings Menu.  
Then, select Channels > Channel Tuning and follow the  
on-screen instructions to search for all available analog and  
digital channels.  
Multi Audio  
MONO MONO  
General  
Safety  
^
Audio Language  
None  
b) Use the Channel Manager option in the Channels Menu to edit  
the channel lineup, as necessary. Add/delete channels per your  
system requirements.  
Accessibility  
6. Verify the STB/display panel setup.  
(Optional) Use Channels Menu  
options to run Auto Tuning and  
edit the channel lineup.  
Make sure the STB/display features are set per your requirements.  
Also, if applicable, verify that the channel lineup is correct.  
The Master STB Setup is now ready to be saved to a USB memory  
device. See “Cloning Procedures” on pages 42 to 47.  
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Cloning Procedures  
Cloning typically refers to the process of capturing a Master STB Setup and transferring it to a  
Target STB. This section describes how to save (Learn) a Master STB Setup and transfer (Teach)  
it to a Target STB using a USB memory device / TLX file.  
You can also create a TLX file using the FTG File Manager and then use the Teaching procedure  
to transfer the TLX file to Target STBs. Refer to “Creating an FTG Configuration File” on pages 48  
to 49, as necessary.  
Learning Configuration from a Master STB  
This section describes how to Learn configuration from a Master STB.  
Before You Begin  
Ensure the USB device has been formatted with FAT format.  
If the STB is not already in FTG Mode, complete the Custom Master STB Setup procedure (see  
pages 39 to 41).  
If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure  
the Master STB does not have an auto-tuned/edited channel lineup; otherwise, Teaching the  
Learned file will result in the Target STB(s) being configured for FTG Mode.  
If you intend to use the STB Zoning feature(s), make sure to assign the appropriate TV Zone #  
and/or Wi-Fi Zone # as described in Reference section, “Using the STB’s Zoning Features,”  
BEFORE performing the Learning procedure. Also, for Wi-Fi Zoning in particular, the STB’s  
wireless network connection settings should be configured in the IP Environment Menu before  
Learning is initiated.  
It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use  
the Auto Clock setting in the STB setup menus.  
Caution: Do not unplug the STB power cord or remove the USB memory device while  
Learning or Teaching, as doing so may cause the STB to malfunction or harm the USB  
device, respectively.  
Learn Configuration from Master STB  
1. Ensure the Master STB/display panel is set up completely and turned ON.  
2. Insert the USB memory device into either of the USB ports on the Master STB.  
3. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through  
Mode) or the Function Menu (STB is already in FTG Mode).  
4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB  
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key  
a total of seven times to display the STB Manager / USB Download Menu.  
Note: The STB Manager / Diagnostics Menu is for service use only.  
5. To gain access to the “Learn From STB” option in the STB Manager / USB Download Menu, key  
in the following number sequence on the Installer Remote: 9-8-7-6.  
6. Use the Up/Down arrow keys to select Learn From STB (TLX), and then press OK.  
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Cloning Procedures (Cont.)  
(Continued from previous page)  
STB MANAGER  
CANCEL  
USB Download Menu  
Diagnostics Menu  
Ez Download  
Update STB Software  
Update PTC Software  
Teach To STB (TLX)  
Learn From STB (TLX)  
7. In the Learn From STB (TLX) screen:  
If more than one USB memory device is currently connected to the STB, be sure to select the  
USB device on which you wish to save the TLX file. If necessary, use the Up/Down arrow keys  
on the Installer Remote to select/highlight the Select USB Memory Device field and press  
OK. Then, use the arrow keys to select the appropriate USB device from the drop-down list.  
• Next, modify the filename, as required. While the STB model element of the filename may  
not be changed, you can differentiate this TLX file from others by changing the last five digits  
of the filename. Use the arrow keys on the Installer Remote to select/highlight either the left  
(<) or right (>) arrow in the filename field, and press OK until the desired number is shown.  
LEARN FROM STB (TLX)  
STB MANAGER  
BACK  
CANCEL  
Select USB Memory Device ˇ  
USB Device 1: Device Name  
Select the filename, and then select OK below.  
STB-3000-UA00001.TLX  
<
>
OK  
8. When you are ready to initiate Learning, use the arrow keys to select OK on the screen, and  
then press OK on the Installer Remote.  
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Cloning Procedures (Cont.)  
(Continued from previous page)  
Learning status will be shown in a pop-up progress banner at the bottom of the Learn From  
STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device  
until Learning is complete. When the Learning process is complete, a “Saving completed”  
message is displayed.  
9. Press OK to return to the Learn From STB (TLX) screen. To return to the STB Manager / USB  
Download Menu, press on the Installer Remote or select BACK from the Learn From STB  
(TLX) screen. To return to program viewing, select CANCEL.  
10. Remove the USB memory device from the Master STB.  
Note: If the Master STB has a channel lineup, during Learning, logical channel  
numbers are automatically assigned in ascending order, starting with 0 (zero), to the  
physical RF channels of the STB channel lineup to create an FTG Channel Map. See  
also note below.  
Note: If the newly Learned TLX file is to be used for FTG Mode via CPU configuration  
(i.e., it contains an FTG Channel Map), it is highly recommended that you open the file  
in the FTG File Manager—BEFORE transferring (Teaching) the file to any Target  
STBs—to verify FTG Channel Map and FTG Installer Menu settings and enable  
decryption by marking Pro:Idiom encrypted channels. This will also enable you to  
confirm channels and add channel attributes, labels, etc.  
Teaching Configuration to a Target STB  
This section describes how to transfer (Teach) a TLX file from a USB memory device to an STB  
using the STB Manager / USB Download Menu “Teach To STB (TLX)” option. The TLX file may  
be created either from a Master STB Setup that was saved (Learned) from a Master STB or in the  
FTG File Manager.  
Before You Begin  
Ensure the USB device has been formatted with FAT format.  
If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display  
panel, you can use the wizard’s “USB Configuration” option to access the STB Manager / USB  
Download Menu and complete the Teaching process (see “STB Configuration Options” and/or  
“USB Configuration” on pages 17 and 23, respectively, as necessary).  
You may also use the Ez Download utility to complete the Teaching process. See “Ez Download  
Utility” on pages 25 to 28 for further information.  
If the Target STB is currently in Pass-through Mode and you intend to use the STB’s Zoning  
feature(s)—i.e., the TLX file you are Teaching contains an FTG Channel Map and/or FTG  
profile(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to assign the appropriate  
TV Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below. See  
Reference section, “Using the STB’s Zoning Features,” for further information.  
If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure the  
TLX file does not contain an FTG Channel Map; otherwise, Teaching will result in the Target  
STB(s) being configured for FTG Mode.  
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Cloning Procedures (Cont.)  
(Continued from previous page)  
• If the TLX file contains an FTG Channel Map that was Learned from an STB, the physical RF  
channels in the FTG Channel Map have been assigned logical channel numbers (see “Learning  
Configuration from a Master STB” above). When you Teach the FTG Channel Map to the Target  
STB(s), you will have the option to select either logical or physical channel tuning. Even if you  
select physical channel tuning, the (list of) physical RF channels in the FTG Channel Map will  
remain in logical order.  
• If the TLX file contains an FTG Channel Map that was created in the FTG File Manager, each  
logical channel number in the FTG Channel Map has been assigned a physical RF channel, an  
IP channel, or an Aux input (the latter designated by 130-0 through 137-0—see also Reference  
section, “STB Aux Input Configuration”).  
Note: When you Teach the FTG Channel Map to the Target STB(s), depending on the types of  
channels included in the FTG Channel Map, you may have the option to select either logical or  
physical channel tuning. If you select physical channel tuning, the physical RF channels and  
Aux inputs in the FTG Channel Map will remain in logical order.  
• If the TLX file was created in the FTG File Manager, it may contain multiple zoned FTG Installer  
Menu profiles for different STB/TV models. Make sure it includes the appropriate Installer Menu  
profile(s) for the Target STB(s) before Teaching.  
Caution: Do not unplug the STB power cord or remove the USB memory device  
while Teaching, as doing so may cause the STB to malfunction or harm the USB  
device, respectively.  
Teach Configuration to Target STB  
1. Turn ON the Target STB/display panel.  
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you  
turn ON the STB/display:  
If the wizard is displayed, you can complete the Teaching process via the wizard, as indicated  
above (see “Before You Begin”). However, to continue with this procedure and access the  
Teach to STB (TLX)” option from the STB menus, exit the EZ-Manager Wizard. Then,  
continue with step 3.  
If the wizard is not displayed, go directly to step 3.  
3. If applicable (see also “Before You Begin” above), make sure to assign the appropriate Zone  
designation(s) in the Target STB at this time.  
Note: In order for the proper location-specific TV Zone and/or Wi-Fi Zone profile  
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)  
BEFORE Teaching is performed.  
4. Insert the USB memory device with the TLX file into either of the USB ports on the Target STB.  
5. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through  
Mode) or the Function Menu (STB is already in FTG Mode).  
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Cloning Procedures (Cont.)  
(Continued from previous page)  
6. Use the arrow navigation keys to select/highlight either the General menu icon from the STB  
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key  
a total of seven times to display the STB Manager / USB Download Menu.  
Note: The STB Manager / Diagnostics Menu is for service use only.  
7. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to select  
Teach To STB (TLX), and then press OK.  
STB MANAGER  
CANCEL  
USB Download Menu  
Diagnostics Menu  
Ez Download  
Update STB Software  
Update PTC Software  
Teach To STB (TLX)  
8. In the Teach To STB (TLX) screen:  
If more than one USB memory device is currently connected to the STB, be sure to select the  
USB device that contains the TLX file you wish to use. If necessary, use the Up/Down arrow  
keys on the Installer Remote to select/highlight the Select USB Memory Device field and  
press OK. Then, use the arrow keys to select the appropriate USB device from the drop-down  
list.  
• Use the arrow keys on the Installer Remote to select/highlight the TLX file you want to install,  
and then press OK. A checkmark will appear at the left of the selected file.  
Note: Filenames for TLX files that were Learned from an STB are comprised of the STB  
model and a five-digit number, for example, STB-3000-UA00001.TLX.  
• If the TLX file includes an FTG Channel Map with RF channels and Aux inputs only, you can  
choose the format for the channel tuning/banner display. Use the arrows keys to select the  
desired Channel Tuning / Channel Banner Display option—either Logical or Physical—at  
the right side of the Teach to STB (TLX) screen. A checkmark will appear at the left of the  
selected option. Logical tuning is selected by default.  
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if a  
TLX file does not include an FTG Channel Map, the message, “No Channel Map in TLX file,”  
will be displayed at the right of the screen.  
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Cloning Procedures (Cont.)  
(Continued from previous page)  
9. When you are ready to initiate the Teaching process, select UPDATE on the screen and then  
press OK on the Installer Remote.  
TEACH TO STB (TLX)  
STB MANAGER  
BACK  
CANCEL  
Select USB Memory Device ˇ  
Channel Tuning / Channel Banner Display  
USB Device 1: Device Name  
Logical  
Select the file to download, and then select UPDATE below.  
Physical  
STB-3000-UA00001.TLX  
UPDATE  
Teaching status will be shown in a pop-up progress banner at the bottom of the Teach To  
STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device  
until Teaching is complete. When the Teaching process is complete, an “Updating completed”  
message is briefly displayed, and the STB Manager / USB Download Menu is exited (see  
also note below).  
Note: If you updated the STB configuration with a TLX file that included a change to Installer  
Menu item 105 VID OUT FORMAT, once Teaching is completed, a Changing Screen Resolution  
banner will be displayed, and the STB will reboot within a few seconds to change the resolution  
per your selection. The new screen resolution will also require user confirmation after reboot.  
See item 105 description on page 37 for further information.  
10. Remove the USB memory device from the Target STB, and verify that the appropriate  
configuration is now resident on the Target STB.  
Note: If the Target STB was previously in Pass-through Mode, and the TLX file used for Teaching  
contained an FTG Channel Map, the Target STB CPU is now in FTG Mode. After the Teaching  
process (and, if applicable, an STB reboot/confirmation of new screen resolution) is complete,  
the STB tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is  
specified, the STB will tune to that channel, though, in the case of FTG Mode configuration, a  
channel banner will only be displayed if the Start Channel is included in the FTG Channel Map  
(depending on your selection in step 8, the channel banner will display either the Start Channel’s  
logical channel number or physical RF channel number). Otherwise, the STB will either return to  
the last channel tuned (STB in Pass-through Mode) or tune to the first channel in the FTG Channel  
Map (STB in FTG Mode). If the latter, remember that the channels in the FTG Channel Map are  
always arranged in logical order, regardless of your selection in step 8.  
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FTG File Manager Utilities Overview  
This section provides an overview of the FTG File Manager, which is used for FTG Mode configuration.  
Creating an FTG Configuration File  
The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages  
50 to 53) to create an FTG Configuration (.tlx) file that can be saved to a USB memory device. In order to  
enable decryption of Pro:Idiom encrypted channels, it is recommended that you create or view/edit an  
FTG Configuration file using the FTG File Manager.  
Note: There is also an option to save (Learn) FTG Configuration from an STB, which may be desirable or  
required if you want to save customized STB setup menu settings to the FTG Configuration file and/or if you  
do not know the RF channels at the site. See “Learning Configuration from a Master STB” on pages 42 to  
44 for further information.  
This procedure provides an overview of the steps required to create the FTG Configuration (.tlx) file.  
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.  
1. Install (if necessary) and launch the FTG File Manager (v1.2.1 or higher) on the PC that will be used  
to create the FTG Configuration (.tlx) file.  
2. You have a number of options:  
To view and/or base a new FTG Configuration file on an existing FTG Configuration (.tlx) file, click  
the Open button in the TLX File command section of the FTG File Manager main screen, and select/  
double-click on the desired “.tlx” file.  
A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click on an  
individual item to copy it, or click the Copy All button directly above the TLX File Contents window to  
automatically copy all the contents of the opened file to the FTG Configuration List and, if applicable,  
TV Setup Menu List. Note, though, that while setup menu settings can be included in the new FTG  
Configuration file, the setup menu settings are not available for editing.  
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration  
List itself and/or the TV Setup Menu List, as necessary, to create a new file. Then, proceed to step 3  
when you are ready to continue.  
To open an existing FTG Configuration (.rml) file created in the FTG Device Configuration Application  
to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open from the  
FTG File Manager menu bar, and select/double-click on the desired “.rml” file.  
Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.  
Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map  
Configuration Utility. Up to 600 logical channels (combined total of both RF and IP mapped channels)  
can be defined in the FTG Channel Map.  
When you are ready to continue, click Configure and then FTG File Manager from the FTG File  
Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.  
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/  
highlight the item to be removed, and then click the Remove Item button directly above the applicable  
“List” window. To clear both the current FTG Configuration List and TV Setup Menu List contents, click  
the Clear button in the List command section of the FTG File Manager main screen.  
(Continued on next page)  
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FTG File Manager Utilities Overview (Cont.)  
(Continued from previous page)  
Note: To clear the current TLX File Contents, click the New button in the TLX File command section of  
the FTG File Manager main screen (above the TLX File Contents window).  
3. To add an FTG Channel Map to the FTG Configuration List, click  
under FTG Channel Map. This  
will copy the current mapped RF and IP channels to the FTG Configuration List.  
Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to  
be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG  
Configuration List.  
4. (Optional) Load default FTG Installer Menu settings for the STB:  
• Click the down arrow at the right of the Chassis field in the Installer Menu Templates section of the  
FTG File Manager main screen, and select STB-3000 from the drop-down list of available models.  
Click the Load button.  
• Use the FTG Installer Menu Configuration Utility to modify settings, if necessary, including Media  
Share settings, Wi-Fi Zoning settings, etc. Then, return to the FTG File Manager main screen.  
5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the  
down arrow at the right of the Zone field (below the FTG Installer Menu Settings field), and select the  
appropriate Zone (0–8).  
Note: See Reference section, “Using the STB’s Zoning Features,” for further information on the TV  
Zoning feature and setting the TV Zone # in the STB(s).  
6. To add FTG Installer Menu settings to the FTG Configuration List, click  
under FTG Installer Menu  
Settings. This will copy the selected model settings to the FTG Configuration List.  
Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to  
be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to  
the FTG Configuration List.  
Note: At the top of both the FTG Configuration List and TV Setup Menu List windows, an Edit Zone  
field enables you to change the Zone assignment for each STB Installer Menu and/or TV Setup Menu  
profile, if desired. Select/highlight the desired profile, and then click on the down arrow at the right of  
the applicable Edit Zone field to select the appropriate Zone.  
7. Click the Save button in the List command section of the FTG File Manager main screen to save the  
FTG Configuration List and, if present, TV Setup Menu List contents to an FTG Configuration (.tlx) file  
on the PC’s hard drive for later use.  
In the Save As pop-up window, name the file, and click Save. The default folder path is C:\Program  
Files\Zenith\FTG\TLX. Note that the FTG Configuration file will have a “.tlx” file extension.  
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List before  
saving the new file, click on/highlight the item to be removed, and then click the Remove Item button  
directly above the applicable window. To clear both the current FTG Configuration List and TV Setup Menu  
List contents, click the Clear button in the List command section of the FTG File Manager main screen.  
8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Teaching  
Configuration to a Target STB” on pages 44 to 47 to transfer the FTG Configuration file to an STB-  
3000.  
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FTG File Manager Utilities Overview (Cont.)  
FTG File Manager Main Screen  
The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx)  
files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see  
Reference section, “Using the STB’s Zoning Features,” for further information).  
FTG CONFIGURATION LIST  
Data to be saved in FTG  
Configuration (.tlx) file.  
CLEAR/SAVE  
FTG Configuration  
and TV Setup Menu  
List options.  
NEW/OPEN  
TLX File options.  
Filename of opened FTG  
Configuration (.rml) file  
created using FTG Device  
Configuration Application.  
Copy FTG Channel Map  
to and from FTG  
Configuration List.  
Copy FTG Installer Menu  
settings to and from FTG  
Configuration List. Assign  
Zone as applicable.  
Load default FTG Installer  
Menu for STB-3000.  
TLX FILE CONTENTS  
TV SETUP MENU LIST  
Data contained in opened  
FTG Configuration (.tlx) file.  
STB Setup Menu data to be  
saved in FTG Configuration file.  
Note: The data referenced in the FTG Configuration List is only a snap-  
shot of the current FTG Channel Map and FTG Installer Menu settings  
when copied to the list. If you make any change(s) to the current data  
to be included in the FTG Configuration List, you will need to recopy  
Channel Map and Installer Menu settings to the FTG Configuration List.  
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FTG File Manager Utilities Overview (Cont.)  
FTG Channel Map Configuration Utility  
The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical  
Channel Map.  
PRINT MAP  
EDIT/ADD MAP  
Click to display a printable  
FTG Channel Map Report. The  
report can also be exported as  
an HTML or Text file.  
Click to open the FTG  
Channel Map Editor to create  
or edit an FTG Channel Map  
(see next page).  
Filename of opened FTG  
Configuration (.rml) file created  
using FTG Device Configuration  
Application.  
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FTG File Manager Utilities Overview (Cont.)  
FTG Channel Map Editor  
The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.  
LOGICAL CHANNEL MAPPING  
CUSTOM CHANNEL LABELS/ICONS  
Enter custom labels and select icons  
by name on menu or by number.  
SET CHANNEL ATTRIBUTES  
Check/select Encrypted, OSD,  
or Blank Video.  
Select a Logical Channel number. Then,  
assign the RF, Major, and Minor channel  
numbers to complete the mapping.  
ZONE RESTRICTION  
Set Zone restriction(s)  
per channel. See  
Reference section,  
“Using the STB’s  
Zoning Features,” for  
further information.  
ADD  
EXIT  
After defining a new  
Logical Channel, click to  
add channel to the FTG  
Channel Map.  
Click to exit editor and  
return to FTG Channel  
Map Configuration Utility.  
UPDATE  
DELETE  
After editing an existing  
Click to remove highlighted  
Logical Channel’s data,  
click to commit the changes  
in the FTG Channel Map.  
channel from FTG Channel  
Map.  
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FTG File Manager Utilities Overview (Cont.)  
FTG Installer Menu Configuration Utility  
CONFIGURATION SETTINGS  
Select tabs for categories of Installer  
Menu items to set up STB.  
Filename of opened FTG Configuration  
(.rml) file created using FTG Device  
Configuration Application.  
Notes:  
The STB I/O tab enables you to set up selected display panel video parameters; the  
Pro:Centric tab enables you to set up Pro:Centric-specific parameters; and the LAN tab  
enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature. Refer  
to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see  
Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi  
Zoning.  
Hospital parameters are not applicable for the STB-3000.  
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IP Environment Setup  
The IP Environment Menu enables you to set up the network features of the STB. If you intend to  
create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 39 to  
41), all IP Environment settings, with the exception of Wired Network Connection settings, the STB  
name (editable in the Media Share Menu), and Soft AP settings, may be cloned.  
Note: With the exception of Network Setting configuration, the IP Environment settings are editable  
(with the Installer Remote) only if the STB is in Pass-through Mode and read-only when the STB is  
not in Pass-through Mode.  
Accessing the IP Environment Menu  
Note: When you enter the IP Environment Menu, the Installer Menu is exited (all current settings  
are saved automatically upon exit). If you are also in the process of updating Installer Menu items,  
you may wish to set all items as needed before you access the IP Environment Menu. Otherwise,  
after exiting the IP Environment Menu, you will need to reaccess the Installer Menu to set additional  
items.  
1. Use the Installer Remote to access the Installer Menu (see “Accessing the Installer Menu” on page  
29 for further information).  
2. Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP  
Environment Menu.  
Use the Up/Down arrow keys on the Installer Remote to select the desired menu option and then  
press OK. Refer to the following sections for information on each of the IP Environment setup options.  
When you have completed your IP Environment configuration as required, press EXIT or on  
the Installer Remote to exit the IP Environment Menu.  
Pro:Centric Setup  
Pro:Centric options enable you to configure the STB with the  
appropriate settings to connect to the Pro:Centric server. Use the Up/  
Down arrow keys on the Installer Remote to navigate between fields.  
1. With the IP Environment Menu on display, use the arrow keys  
on the Installer Remote to select the Pro:Centric menu option.  
Then, press OK.  
PRO:CENTRIC  
Pro:Centric  
Network  
2. Refer to the appropriate subsection(s) below to configure the  
STB’s Pro:Centric settings to match those of the Pro:Centric  
server.  
^
Mode  
Configuration Only  
^
Media Type  
Pre-loaded App  
While the Pro:Centric application (Mode) itself is an additional  
feature, the appropriate Pro:Centric server configuration must be  
completed to enable E-Z Installation (configuration and software/  
firmware) data downloads and, if configured, the Pro:Centric  
application download.  
RF  
Data Channel  
Update Event  
AUTO  
OFF  
Note: By default, the Pro:Centric Menu initially shows RF  
configuration fields. When you select “IP” as the Media Type, the  
Data Channel field is replaced with IP Address and Port Number  
fields.  
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IP Environment Setup (Cont.)  
(Continued from previous page)  
RF Configuration  
a) Select/highlight the Media Type field and press OK on the Installer Remote to display the  
drop-down list of options. Then, use the Up/Down arrow keys to select RF.  
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified value  
will be reflected in this field.  
b) For STBs in Pass-through Mode or FTG Mode, if the Data Channel is left at its default value  
(AUTO), the STB’s Data Channel Auto Search feature will be enabled. See Installer Menu  
item 119 DATA CHANNEL description on page 38 for further information.  
To toggle between AUTO or MANUAL settings for the Data Channel, select/highlight the Data  
Channel field and press OK.  
When the Data Channel field is set to “MANUAL,” a data entry field is available on the  
screen, and you can specify the RF channel number that will be used by the Pro:Centric  
server as its data channel. The Data Channel value can be set from 0 (disabled) to 135.*  
Use the arrow keys on the Installer Remote to select the Data Channel data entry field and  
press OK. You can then use the number keys on the Installer Remote to direct enter the  
Data Channel, or you can use the arrow keys to select the appropriate number(s) from the  
pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select  
Enter from the virtual keyboard, and then press OK on the Installer Remote.  
Note: If the Data Channel has already been set in the Installer Menu (Installer Menu item 119)  
or in the EZ-Manager Wizard, the specified channel will appear in the Data Channel data entry  
field. If you change the Data Channel in this menu, Installer Menu item 119 will now show the  
value you entered here.  
IP Configuration  
a) Select/highlight the Media Type field and press OK on the Installer Remote to display the  
drop-down list of options. Then, use the Up/Down arrow keys to select IP. IP Address and  
Port Number fields will appear on the screen (in place of the Data Channel field).  
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified value  
will be reflected in this field. Also, if the server IP address and port number have already  
been set in the EZ-Manager Wizard, the specified data will be reflected in the IP Address and  
Port Number fields.  
Note: Setting the Media Type to “IP” automatically sets item 119 DATA CHANNEL in the  
Installer Menu to 253. You cannot alter this setting unless you revert Media Type to “RF.”  
Also, it is not possible to direct enter “253” in the Installer Menu.  
b) Enter the Pro:Centric server IP address and port number in the IP Address and Port Number  
fields, respectively. The IP address must match the IPv4 multicast address and the port  
number must match the port number that is set in the Pro:Centric server.  
For each data entry field: Use the arrow keys to select the field and press OK. Then, you  
can either use the number keys on the Installer Remote to direct enter data values or  
use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard  
displayed at the bottom of the screen. When you are done, select Enter from the virtual  
keyboard, and then press OK on the Installer Remote.  
(Continued on next page)  
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* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.  
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IP Environment Setup (Cont.)  
(Continued from previous page)  
Pro:Centric Application Mode Configuration  
Select/highlight the Mode field and and press OK on the Installer Remote to display the  
drop-down list of options. Then, use the Up/Down arrow keys to select the appropriate  
Pro:Centric Application Mode setting—Configuration Only, FLASH, GEM, or HTML. If the  
Pro:Centric Application Mode is set to “Configuration Only,” Pro:Centric application data will  
not be downloaded.  
Note: If the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in the  
EZ-Manager Wizard, the specified mode will be reflected in this field. If you change the mode in  
this menu, Installer Menu item 098 will now reflect the value you selected here.  
3. Select/specify the appropriate Update Event setting(s), as required. Based on Update Time  
settings, the Wake For Update feature wakes the STB once daily to check for, and if applicable,  
download updates from the Pro:Centric server. See Installer Menu item 121 UPDATE TIME HR  
description on page 38 for additional information on Wake For Update functionality.  
To toggle between ON and OFF in this menu, select/highlight the Update Event field and  
press OK on the Installer Remote. When Update Event is set to “ON,” an Update Time field  
is displayed on the screen.  
If Update Event is ON, set the Update Time as required. Use the arrow keys on the Installer  
Remote to select/highlight the Update Time field, and then press OK. Hour, Minute, and  
Meridiem fields will be displayed. Select each field in turn and specify the appropriate Wake  
For Update time, as desired. Note that the Update Time set in this menu is based on a 12-hour  
clock. Ensure the meridiem (AM/PM) specification is set accordingly.  
4. Once all fields are completed as required, use the arrow keys on the Installer Remote to return to  
the IP Environment Menu, as necessary, or press to exit the IP Environment Menu.  
Network Configuration  
This section describes each of the options available in the Network  
Menu (see example at right). Refer to the appropriate subsection(s)  
on the following pages.  
NETWORK  
Pro:Centric  
Network  
Note: If you intend to use the Wi-Fi Zoning feature with  
cloning configuration, you must configure the wireless  
network connection as part of the Master STB Setup.  
See “Configuring a Wi-Fi Network Connection” on page  
58 for further information.  
MAC Address  
AA:45:F7:52:F8:0F  
Network Setting  
IP Stream Control  
Wake On LAN  
Media Share  
Pre-loaded Apps  
Accessing the Network Menu  
With the IP Environment Menu on display, use the arrow keys on  
the Installer Remote to select the Network menu option. Then,  
press OK.  
Note: The STB’s MAC address is displayed at the top of the Network  
Menu screen and cannot be modified.  
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IP Environment Setup (Cont.)  
Configuring a Wired Network Connection  
Note: If desired, you can configure both wired and wireless  
connections. However, note that a wired connection is always  
prioritized over a wireless connection. That is, when the STB is  
turned OFF and then back ON, if a LAN cable is detected between  
the STB and the network, the STB will default to the wired  
connection. If the LAN cable is removed, the STB will then attempt  
to establish the wireless connection. Whenever the LAN cable is  
reconnected, the STB will re-establish the wired connection.  
NETWORK  
Pro:Centric  
Network  
Wired Connection (Ethernet)  
Not Connected  
Wi-Fi Connection  
Pre-loaded Apps  
Not Connected  
1. Connect the appropriate cable between the STB and the network.  
2. With the Network Menu on display, use the arrow keys on the  
Installer Remote to select Network Setting. Then, press OK. A  
second Network screen (see example at right), with Wired and  
Wi-Fi Connection setup options, will be displayed.  
By default, the STB uses DHCP, and if a LAN cable is detected,  
the STB will attempt to connect to the network as soon as you  
select “Network Setting” above. If the STB is able to connect to  
the network, a “Connected to Internet” message will be displayed  
below the Wired Connection field.  
WIRED  
Pro:Centric  
Network  
3. If the network is not configured for DHCP or you want to specify  
static configuration data or you would like to change the network  
configuration from Manual to Automatic, edit the IP configuration  
for this STB as follows:  
DNS  
Connected to Internet  
Pre-loaded Apps  
IP (Automatic)  
IP Address  
Subnet Mask  
Gateway  
10.1.2.4  
In the second Network screen, select Wired Connection and  
press OK. Then, in the Wired screen, select Edit (if not already  
selected) and press OK.  
255.255.255.0  
10.1.2.3  
DNS Server  
10.1.2.3  
EDIT  
In the Edit IP screen, select or de-select the “Set Automatically”  
checkbox, as required. A checkmark indicates that Automatic  
configuration is enabled.  
MAC Address  
AA:45:F7:52:F8:0F  
To manually edit the IP configuration, for each data entry  
field: Use the arrow keys on the Installer Remote to select  
the field and press OK. You can use the number keys on the  
Installer Remote to direct enter numeric values or use the  
arrow keys to select the appropriate numbers from the pop-up  
virtual keyboard displayed at the bottom of the screen. (Note,  
however, that you must use the dot “.” key from the virtual  
keyboard to separate each octet of an IP address.) When you  
are done, select Enter from the virtual keyboard, and then  
press OK on the Installer Remote.  
EDIT IP  
Pro:Centric  
Network  
DNS  
Connected to Internet  
Pre-loaded Apps  
Set Automatically  
IP Address  
10.1.2.4  
Subnet Mask  
Gateway  
255.255.255.0  
10.1.2.3  
DNS Server  
10.1.2.3  
• When all Edit IP fields are set as required, use the arrow keys  
CONNECT  
on the Installer Remote to select Connect and press OK.  
At the top of the screen, you will see a progress display that  
indicates status as each network element is confirmed (see  
example at right).  
(Continued on next page)  
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IP Environment Setup (Cont.)  
(Continued from previous page)  
If the network is connected successfully, a “Connected to Internet” message will appear just  
below the progress display. If the network connection is not successful, the progress display will  
identify the network element in which the connection failed. Check your cabling and/or verify the  
configuration data, as necessary.  
4. Once the wired network configuration is complete, use the arrow keys on the Installer Remote to  
return to the IP Environment Menu, as necessary, or press to return to the previous Network  
Menu level(s) and/or exit the IP Environment Menu.  
Configuring a Wi-Fi Network Connection  
1. With the Network Menu on display, use the arrow keys on the  
Installer Remote to select Network Setting and press OK.  
NETWORK  
Pro:Centric  
Network  
2. A second Network screen (see example at right), with Wired and  
Wi-Fi Connection setup options, will be displayed. Select Wi-Fi  
Connection. Then, press OK.  
Wired Connection (Ethernet)  
Not Connected  
3. In the Wi-Fi screen, available access points are listed in the top  
half, while additional menu options are listed in the bottom half, of  
the screen. Use the arrow keys on the Installer Remote to select the  
desired access point, or select the type of wireless connection to  
configure (see descriptions below). Then, press OK.  
Wi-Fi Connection  
Not Connected  
Pre-loaded Apps  
Add a hidden wireless network: Direct enter the SSID of an  
access point whose SSID has not been enabled for broadcast  
(i.e., the access point does not appear in the list of access points).  
WPS PBC: Connect to a network via an access point that  
is enabled for PBC.  
• WPS PIN: Complete network/PIN verification via the access  
point web interface.  
WI  
-
FI  
Pro:Centric  
Network  
Make sure you have the network security password/PIN available  
if you are attempting to connect to a secured network.  
AAA  
BBB  
CCC  
DDD  
EEE  
4. Follow the on-screen instructions to complete the appropriate  
network configuration. Use the Installer Remote to navigate  
between fields and make entries, etc.  
Pre-loaded Apps  
Note: As with a wired connection, you will have the option to specify  
the IP configuration for this network connection. Once the initial  
connection is established, you can select Advanced Settings  
(initially greyed out) at the bottom of the Wi-Fi screen to view the IP  
configuration data. In the Advanced screen, select Edit and press  
OK, and then modify the IP data, as required. See step 3 of the  
wired connection procedure above for further information on the Edit  
IP screen fields.  
FFF  
Add a hidden wireless network  
Connect via WPS PBC  
Connect via WPS PIN  
Advanced settings  
5. Once the wireless network configuration is complete, use the arrow  
keys on the Installer Remote to return to the IP Environment Menu,  
as necessary, or press to return to the previous Network Menu  
level(s) and/or exit the IP Environment Menu.  
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IP Environment Setup (Cont.)  
IP Stream Control  
If necessary, due to an audio and/or video stream delay, IP Stream  
Control options enable you to compensate for synchronization  
irregularities by allowing audio PTS and video PTS offset modifications.  
This menu also enables you to specify the IGMP version (2 or 3). Note  
that any modifications to these settings should be performed by  
qualified personnel only.  
1. With the Network Menu on display, use the arrow keys on the  
Installer Remote to select IP Stream Control. Then, press OK.  
2. In the IP Stream Control screen, use the Up/Down arrow keys on  
the Installer Remote to select/highlight the appropriate field—Audio  
PTS Offset, Video PTS Offset, or IGMP Version—and then press  
OK.  
IP STREAM CONTROL  
Pro:Centric  
Network  
^
Audio PTS Offset  
3. If you are modifying an offset value, use the Left/Right arrow keys  
to select the appropriate value for the selected field. Offset values  
represent offset time in milliseconds (ms) and can be adjusted  
from -500 ms to +500 ms in 10 ms increments. When you are  
done, press OK on the Installer Remote.  
0
^
Video PTS Offset  
0
Pre-loaded Apps  
^
IGMP  
2
If you are modifying the IGMP version, use the Up/Down arrow  
keys to select the appropriate version number and press OK.  
4. Once all modifications are completed as required, use the arrow  
keys on the Installer Remote to return to the IP Environment Menu,  
as necessary, or press to return to the Network Menu and/or exit  
the IP Environment Menu.  
Wake On LAN Setup  
The Wake On LAN feature enables the STB to receive software  
updates and/or be powered ON upon receipt of Wake Up Frame  
packets and/or Magic Packet data via the wired LAN. To facilitate  
use of this feature, note that the appropriate wired connection must  
be made. This menu option enables you to specify Wake On LAN  
parameters.  
WAKE ON LAN  
Pro:Centric  
Network  
^
WOL (Wake Up Frame)  
1. With the Network Menu on display, use the arrow keys on the  
Disabled  
Installer Remote to select Wake On LAN. Then, press OK.  
^
WOL (Magic Packet)  
Pre-loaded Apps  
Disabled  
2. In the Wake On LAN screen, use the Up/Down arrow keys on the  
Installer Remote to select/highlight the desired field and press OK.  
Then, use the arrow keys to select the desired setting—Disabled,  
Update, or Power On—from the drop-down list of options.  
3. Once all fields are completed as required, use the arrow keys on  
the Installer Remote to return to the IP Environment Menu, as  
necessary, or press to return to the Network Menu and/or exit the  
IP Environment Menu.  
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IP Environment Setup (Cont.)  
Media Share Setup  
®
Media Share allows you to enable Smart Share , Screen Share, DMR,  
and SoftAP options on this STB.  
The LG Smart Share feature allows guests to use the STB/display  
panel to access and view data shared either by wired DLNA Certified  
®
devices connected to the same LAN as the STB or by wireless LG  
®
devices using LG’s Smart Share application with Wi-Fi Direct .  
®
®
Screen Share enables screen sharing with a Miracast or Wireless  
Display (WiDi) capable device (e.g., a laptop with Intelꢀ hardware).  
DMR enables the STB to act as a Digital Media Renderer (DMR)  
device to receive content from DLNA Certified devices on the same  
network.  
SoftAP enables the STB to function as a 2.4 GHz wireless access  
point for up to five devices.  
Note: See also Reference section, “Using Media Share Features,” for  
additional information.  
1. With the Network Menu on display, use the arrow keys on the  
Installer Remote to select Media Share. Then, press OK.  
2. In the Media Share screen, the Smart Share, Screen Share, DMR,  
and/or SoftAP features may be toggled from DISABLE to ENABLE  
and vice versa as follows: Use the Up/Down arrow keys on the  
Installer Remote to select/highlight the desired feature, and then  
press OK.  
MEDIA SHARE  
Pro:Centric  
Network  
Smart Share  
Screen Share  
DMR  
ENABLE  
DISABLE  
DISABLE  
Pre-loaded Apps  
If you intend to enable SoftAP, make sure to complete the SoftAP  
access configuration as follows:  
^
TV Name  
401KKTF1J505  
SoftAP  
DISABLE  
DISABLE  
To enable use of a randomly generated security key for SoftAP  
access, set the Use Default field to “ENABLE” (the Security Key  
field will subsequently be grayed out and the random security key  
will be displayed).  
Use Default  
^
Security Key  
00000000  
To specify your own security key for SoftAP access, set the Use  
Default field to “DISABLE.” Then, select the Security Key field  
and press OK. In the data entry field, you can use the number  
keys on the Installer Remote to direct enter a numeric security key,  
or you can use the arrow keys to select the appropriate alphanu-  
meric characters—at least eight, but no more than 64—from the  
pop-up virtual keyboard displayed at the bottom of the screen.  
Note that the security key may not contain any special characters  
(:, /, \, @, etc.). When you are done, select Enter from the virtual  
keyboard, and then press OK on the Installer Remote.  
Note for SoftAP: A wired network connection MUST be established  
in order for guests to use the SoftAP feature.  
(Continued on next page)  
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IP Environment Setup (Cont.)  
(Continued from previous page)  
3. If desired, you can specify a name for this STB so that it is easy  
to identify and differentiate from other STBs/TVs for which sharing  
has been enabled.  
To edit the STB name (default: STB’s serial number), use the Up/  
Down arrow keys to select the TV Name field, and then press OK.  
You can then use the number keys on the Installer Remote to direct  
enter a numeric STB name, or you can use the arrow keys to select  
the appropriate alphanumeric character(s) from the pop-up virtual  
keyboard at the bottom of the screen. When you are done, select  
Enter from the virtual keyboard, and then press OK on the Installer  
Remote.  
4. Once all fields are completed as required, use the arrow keys on  
the Installer Remote to return to the IP Environment Menu, as  
necessary, or press to return to the Network Menu and/or exit the  
IP Environment Menu.  
Note: While Smart Share, Screen Share, and DMR settings are  
clonable, SoftAP settings, as well as the STB name, cannot be cloned.  
Pre-loaded Applications  
This option allows you to select which of the pre-loaded application  
icons to make available in the STB’s Smart Launcher, which appears  
along the bottom of the display panel screen.  
When the Pro:Centric application is disabled, the Smart Launcher is  
available to end users via the PORTAL button on the remote control.  
Depending on the remote control being used, the Smart Launcher may  
also be available to end users via a SMART button.  
1. With the IP Environment Menu on display, use the arrow keys on  
the Installer Remote to select Pre-loaded Apps. Then, press OK.  
PRE  
-
LOADED APPS  
Pro:Centric  
Network  
2. In the Pre-loaded Apps screen, a list of available application  
options is displayed. Use the Up/Down arrow keys to highlight each  
application you wish to select or de-select, and press OK on the  
Installer Remote. When an application is selected, a checkmark is  
displayed at the left of the application name.  
Application1  
Application2  
Application3  
Application4  
Application5  
Application6  
Pre-loaded Apps  
Note: Though not included in the application list on this screen, all  
Screen Share applications are available in the Smart Launcher once  
they are enabled in the Media Share screen. See “Media Share  
Setup” on the previous page.  
3. When you are done selecting the pre-loaded application icons to be  
displayed in the Smart Launcher, as required, use the arrow keys  
on the Installer Remote to return to the IP Environment Menu, as  
necessary, or press to exit the IP Environment Menu.  
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Reference: Updating STB Software using a USB Memory Device  
This section describes how to update STB (CPU) and/or PTC software using the STB Manager /  
USB Download Menu “Update STB Software” and/or “Update PTC Software” option(s), respectively,  
though you may also use the Ez Download utility to update software, if desired. See “Ez Download  
Utility” on pages 25 to 28 for further information.  
Before You Begin  
• Software update files must be stored in a folder named “LG_DTV” in the root directory of the  
USB memory device.  
Ensure the USB device has been formatted with FAT format.  
Update the STB/PTC Software  
Note: You can check the STB/PTC software versions by accessing the Installer Menu with the  
Installer Remote. See “Accessing the Installer Menu” on page 29 for further information. PTC and  
CPU versions are displayed in the Installer Menu footer.  
Note for STB CPU Software Update only: If the STB detects a software file on the USB  
device, it will automatically display an Update STB Software screen, and if the file contains a later  
version of software than is currently running on the STB, you can start the software update from  
this screen (select UPDATE and press OK). Otherwise, you can exit the screen (select CANCEL  
and press OK), and access the STB Manager / USB Download Menu as described below.  
1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB  
ports on the STB.  
2. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through  
Mode) or the Function Menu (STB is not in Pass-through Mode).  
3. Use the arrow navigation keys to select/highlight either the General menu icon from the STB  
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”  
key a total of seven times to display the STB Manager / USB Download Menu.  
4. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to  
select Update STB Software or Update PTC Software, as applicable, and press OK.  
Note: The STB Manager / Diagnostics Menu is for service use only.  
STB MANAGER  
CANCEL  
USB Download Menu  
Diagnostics Menu  
Ez Download  
Update STB Software  
Update PTC Software  
Teach To STB (TLX)  
(Continued on next page)  
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Reference: Updating STB Software using a USB Memory Device  
(Cont.)  
(Continued from previous page)  
5. In the next screen (Update STB Software or Update PTC Software depending on your selection  
in step 4):  
If more than one USB memory device is currently connected to the STB, be sure to select  
the USB device that contains the software file you wish to use. If necessary, use the Up/Down  
arrow keys on the Installer Remote to select/highlight the Select USB Memory Device field  
and press OK. Then, use the arrow keys to select the appropriate USB device from the  
drop-down list.  
• Use the Up/Down arrow keys to select/highlight the update file to download, and then press  
OK. A checkmark will appear at the left of the selected file.  
When you are ready to download the update, select UPDATE on the screen, and then press  
OK on the Installer Remote  
Note: The following screen sample illustrates an Update STB Software screen.  
UPDATE STB SOFTWARE  
STB MANAGER  
BACK  
CANCEL  
STB SW Version 03.00.33  
Update Version 03.00.34  
Select USB Memory Deviceˇ  
USB Device 1: Device Name  
Select the file to download, and then select UPDATE below.  
STB-3000_v03.00.34_usb.epk  
UPDATE  
STB software update progress is shown in a new Update STB Software screen, while PTC software  
update progress is shown in a pop-up banner at the bottom of the Update PTC Software screen. Do  
NOT remove the USB device until the software update is complete. When the software update is  
complete, the STB will automatically reboot.  
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Reference: Display Panel Specifications  
This section describes the types of commercial display panels that may be used with the STB-3000.  
LG Hospitality TV Panels  
The STB-3000 may be used with LG Hospitality TVs (LY570H, LY560H, etc.) that support Multiple  
Protocol Interface (MPI).  
Use the MPI/MTI cable provided to connect the RJ-12 DISPLAY CONTROL 2 port on the STB-  
3000 front jack panel to the MPI port on the rear jack panel of the display.  
LG Commercial Monitors & Public Display TV Panels  
The STB-3000 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public  
Display TVs (LD450C, LT560C, etc.) that support the TV-Link Monitor (TLM) interface.  
Use the 3.5 mm-to-DB9 TLM cable provided to connect the 3.5 mm DISPLAY CONTROL 1 jack  
on the STB-3000 rear jack panel to the RS-232 CONTROL connector on the rear jack panel of the  
display.  
Note that when you use these model display panels, you must set Installer Menu item 113 PANEL  
TYPE appropriately. For example, if you are using an LG Commercial Monitor or Public Display TV  
that does not support an xb Input Select command, set Installer Menu item 113 to 2. If you are using  
an LG Commercial Monitor or Public Display TV that does support an xb Input Select command, set  
Installer Menu item 113 to 4 (default).  
Note: Installer Menu item 113 values 0, 1, and 3 are available to support legacy panel types.  
Commercial Non-LG TV Panels  
The STB-3000 may be used with commercial non-LG TVs that support SONIFI’s Multiple Television  
Interface (MTI) protocol.  
Use the MPI/MTI cable provided to connect the RJ-12 DISPLAY CONTROL 2 port on the STB-3000  
front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the display.  
Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV  
manufacturer’s documentation to determine if any configuration is required.  
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Reference: STB Aux Input Configuration  
ENABLE  
MPI DATA  
MPI DATA  
DATA STATUS  
DATA STATUS  
TYPE 0x0D  
AUX  
DIRECT ACCESS  
Tuning *  
Installer  
Menu Item  
046 START  
AUX SRCE  
(Start Aux  
Source)  
STB  
STATUS TYPE  
0x41 SOURCES  
ENABLED (R/W)  
TYPE 0xD2  
CURRENT AV  
SOURCE (R)  
Installer Menu  
SOURCE (R)  
Installer  
Menu  
Installer  
Menu  
Value  
Aux  
Input  
Input  
Mode  
Enable  
Bit  
Item 029  
Item 029  
Item  
Function  
Value  
1
Label  
Value  
Value  
Description  
OLD OCV OLD OCV  
= 0  
= 1  
Video1  
(Rear)  
REAR AUX  
EN  
131-0  
91-0  
CV  
39  
91  
1
2
Rear Video (Aux)  
1
2
0
VIDEO  
1
5
DTV  
PC  
1
2
1
2
0
2
0
2
VIDEO  
COMPUTER  
VIDEO  
HDMI2  
ENABLE  
132-0  
133-0  
92-0  
93-0  
HDMI2  
HDMI1  
S-Video Rear  
DTV  
PC  
HDMI1  
ENABLE  
Front  
35  
3
3
3
Computer  
COMPUTER  
* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting.  
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Reference: Auto Input(s) Sensing Feature  
This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS.  
Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu,  
HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.  
In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value, for example:  
STB_3000 PTC INSTALLER MENU  
CPU-CTV  
AUTO INPUTS Display Code  
This example illustrates Installer Menu item 042 value  
193, which enables auto-sensing for all available Aux  
inputs. The input #s in the display code (7, 6, 0 in this  
example) identify the enabled Aux inputs. See first  
table below for a listing of the STB-3000 Aux inputs  
and their corresponding display code input #s. The  
second table below shows the display codes for all  
item 042 values.  
042 AUTO INPUTS  
193 76XXXXX0  
UPN 000-000-000-000  
PTC V1.00.008  
ASIC D279  
CPU V3.00.34.01  
Each code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled. The  
following table identifies the Installer Menu display code Input # for each Aux input that is available on the  
STB-3000. The table also identifies the Installer Menu item associated with each Aux input. Remember that  
in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.  
Installer Menu  
Display Code  
Input #  
Aux  
Input  
Installer Menu  
Function  
Item  
0
6
7
AV1  
039  
035  
091  
REAR AUX EN  
HDMI1 ENABLE  
HDMI2 ENABLE  
HDMI 1  
HDMI 2  
To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available  
Aux inputs, set item 042 to 255. All other available settings (i.e., settings for individual inputs), are listed in the  
table below.  
Inputs  
HDMI 1  
Disabled  
Enabled  
Enabled  
Disabled  
Disabled  
Enabled  
Enabled  
Item 042  
Value  
Installer Menu  
Display  
AV1  
HDMI 2  
Disabled  
Disabled  
Disabled  
Enabled  
Enabled  
Enabled  
Enabled  
001  
064  
065  
128  
129  
192  
193  
Enabled  
Disabled  
Enabled  
Disabled  
Enabled  
Disabled  
Enabled  
DDXXXXX0  
D6XXXXXD  
D6XXXXX0  
7DXXXXXD  
7DXXXXX0  
76XXXXXD  
76XXXXX0  
X = Aux input source is Disabled or Not Available (i.e., on this STB model)  
D = Auto-sensing for input is Disabled  
Input # = Auto-sensing for input is Enabled  
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Reference: Restoring Factory Defaults on the STB(s)  
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on  
a single STB that is currently in Pass-through or FTG Mode or on multiple STBs that are currently in FTG  
Mode.  
Restore All Factory Defaults  
This section describes how to restore a single STB, regardless of its current mode, to a factory default  
condition. The following procedure requires that you contact LG technical support to obtain a predefined  
value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory  
“IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the  
EZ-Manager Wizard.  
1. Use the Installer Remote to access the STB’s Installer Menu.  
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.  
Then, press OK.  
3. At the prompt for confirmation, key in the password provided by technical support. This will initiate the  
IN-STOP that restores the factory defaults on the STB.  
Installer Menu Item 117 FACT DEFAULT  
If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1  
to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned  
channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory  
defaults is required, see “Restore All Factory Defaults” above.  
Additional FTG Mode Options  
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs  
that are in FTG Mode. The first enables you to restore a single STB to Pass-through Mode, while the  
second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options  
require that you create a “Zero Mapped Channels” FTG Configuration (.tlx) file, i.e., an FTG Configuration  
file with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.  
• Using a USB memory device, “Teach” a “Zero Mapped Channels” FTG Configuration (.tlx) file to the  
STB. Refer to “Teaching Configuration to a Target STB” on pages 44 to 47 for further information on the  
Teaching process.  
If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin  
Client to load a “Zero Mapped Channels” FTG Configuration (.tlx) file on the Pro:Centric server. Refer to  
the Pro:Centric Server Admin Client User Guide for further information.  
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Reference: Using the STB’s Zoning Features  
This section describes the TV Zoning and Wi-Fi Zoning features available with the STB-3000. These  
features are primarily intended for use when the STB is configured for FTG Mode operation; however,  
Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and TV [STB] Setup Menu profile  
Zone assignments), may also be used with STB cloning processes using a USB memory device / TLX file.  
Refer to the appropriate section(s) below for further information on the Zoning features and how to set the  
TV Zone # or Wi-Fi Zone # in an STB that is currently in Pass-through Mode.  
TV Zoning Feature  
The TV Zoning feature enables you to create localized configurations for STBs/displays in selected locations,  
or “Zones,” within the installation environment, for example, a hotel lobby, fitness center, restaurant, etc.  
Using the TV Zoning Feature with FTG Mode Configuration  
The FTG File Manager may be used to create an FTG Configuration (.tlx) file that contains multiple Installer  
Menu and TV Setup Menu profiles, each with its own Zone assignment. Up to nine unique Zones can be  
designated for STB-3000 FTG Installer Menu and/or TV Setup Menu profiles. Zone restrictions can also be  
placed on individual channels in the FTG Channel Map. Thus, for example, you may create an FTG Installer  
Menu and/or TV Setup Menu profile to specifically configure an STB/display in the hotel lobby and also  
restrict the channels that are available to be tuned on that STB/display.  
The TV Zone # must be set appropriately on each STB in order for the STBs to be configured correctly.  
See “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on page 70, and set the TV Zone # in all the  
STBs in a select area, so that the STBs/displays are configured with corresponding FTG Installer Menu  
and/or TV Setup Menu settings and/or can omit channels that have been restricted in the FTG Channel  
Map. TV Zone 0 is the default TV Zone #.  
The following subsections briefly describe how to assign Zone designations in the FTG File Manager.  
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.  
FTG Installer Menu Profile Zone Assignments  
The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for each  
Installer Menu profile to be included in an FTG Configuration (.tlx) file. For example, you may wish to create  
one STB-3000 Installer Menu profile for the hotel lobby and another STB-3000 Installer Menu profile for the  
fitness center, both of which are different from the Installer Menu profile used for standard guest rooms. The  
TV Zoning feature enables you to save multiple STB-3000 FTG Installer Menu profiles, each with its own  
Zone assignment, in one FTG Configuration file. If each STB in the aforementioned locations (Zones) has  
had its TV Zone # set appropriately, as described in the procedure on page 70 or via the EZ-Manager Wizard,  
the STB(s) will only be configured by the Installer Menu profile that matches its(their) Zone setting.  
In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu profile  
and/or TV Setup Menu profile already present in the FTG Configuration List and TV Setup Menu List windows.  
Note: See also the FTG File Manager main screen overview on page 50. In addition, note that TV Setup  
Menu profiles cannot be created in the FTG File Manager; they must be “Learned” from a TV/STB.  
FTG Channel Map Zone Restrictions  
The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Configuration Utility enables  
you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for  
certain locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on  
each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4,  
select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen  
when defining or editing that channel.  
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Reference: Using the STB’s Zoning Features (Cont.)  
Note: While a channel can be restricted from up to eight Zones, an STB can only ever be in (set for) one  
Zone. See also the FTG Channel Map Editor overview on page 52.  
At the same time, keep in mind that the TV Zone designations are not mutually exclusive. That is, you may  
opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time, you  
can choose to configure all STBs/displays at the site with the same Installer Menu and/or TV Setup Menu  
settings. For example, an FTG Configuration (.tlx) file being used to configure the STBs/displays at a site  
may contain multiple Installer Menu and TV Setup Menu profiles with different Zone assignments, as well  
as an FTG Channel Map with Zone restrictions on several channels. Each STB that still has the default TV  
Zone 0 setting will only be configured by the Installer Menu and/or TV Setup Menu profile(s) with a Zone 0  
designation. If, on the other hand, the TV Zone # is set to 1, the STB will first look in the file for the STB-3000  
Installer Menu and/or TV Setup Menu profile(s) with a Zone 1 designation. If none of the STB-3000 Installer  
Menu and/or TV Setup Menu profiles has a Zone 1 designation, the STB will then look for the STB-3000  
profile(s) with a Zone 0 designation. For the FTG Channel Map configuration, when the TV Zone # is set to  
0, the STB will ignore any Zone restrictions (1–8) that may be placed on channels in the FTG Channel Map.  
However, when the TV Zone # is set to 1, the STB will omit any channels that have been restricted from  
Zone 1 in the FTG Channel Map.  
Using the TV Zoning Feature with Cloning Configuration  
A location-specific configuration / TLX file may be saved (Learned) from an individual STB as part of a  
Master STB Setup and then be used during Teaching. For example, if the TV Zone # in the Master STB is  
set to 3 before Learning is initiated, the Master STB’s Installer Menu and TV Setup Menu profiles will be  
saved with the TV Zone 3 assignment when Learning is completed. In order to configure the Target STBs  
with the Zone 3 Installer Menu and TV Setup Menu profiles Learned from the Master STB, you must set the  
TV Zone # accordingly in the Target STBs before transferring (Teaching) the Master STB Setup. See “Set  
the TV Zone # and/or Wi-Fi Zone # in the STB” on the following page. Also, see “Cloning Procedures” on  
pages 42 to 47 for additional information on the cloning processes. TV Zone 0 is the default TV Zone #.  
Wi-Fi Zoning Feature  
The Wi-Fi Zoning feature enables you to use a TLX file to configure an individual STB or group of STBs  
with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation environment.  
Using the Wi-Fi Zoning Feature with FTG Mode Configuration  
The FTG File Manager may be used to create an FTG Configuration (.tlx) file with an FTG Installer Menu  
profile that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #. Up to 100  
Wi-Fi Zones can be designated within each FTG Installer Menu profile, thus allowing for distribution of the  
Wi-Fi network load. For example, if a site has 50 STB-3000s within close proximity, you may wish to create  
10 Wi-Fi Zones, each with its own access point that has unique login data, so that no more than five of the  
STBs are connected to one access point at any given time.  
In order for an STB to be configured by the proper Installer Menu profile with the desired Wi-Fi access point  
login data for wireless networking (i.e., SSID, security type, and security key), you must set both the TV Zone  
# and the Wi-Fi Zone # in the STB (see “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on the following  
page for further information). If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain  
access point login data from the Installer Menu profile with which it is configured unless the profile contains  
the global Wi-Fi Zone 100. Similarly, any STB that does not find its matching Wi-Fi Zone # in the TLX file, but  
that does find the global Wi-Fi Zone 100, will be configured with the global access point login data.  
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information on defining Wi-Fi  
Zones in the FTG File Manager.  
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Reference: Using the STB’s Zoning Features (Cont.)  
Using the Wi-Fi Zoning Feature with Cloning Configuration  
A location-specific Wi-Fi configuration / .tlx file may be saved (Learned) from an individual STB as part of a  
Master STB Setup and then be used during Teaching. First, the wireless network (i.e., the access point login  
data) must be configured in the Master STB’s IP Environment Menu (see “Configuring a Wi-Fi Network  
Connection” on page 58). Then, a Wi-Fi Zone # must be set in the Master STB (see “Set the TV Zone #  
and/or Wi-Fi Zone # in the STB” below). If desired, a TV Zone # may also be set in the Master STB.  
For example, if the Wi-Fi Zone # is set to 4 and the TV Zone # is set to 5 before Learning is initiated, after  
Learning is completed, the Master STB’s Installer Menu profile will be saved with the Zone 5 assignment,  
and within that Installer Menu profile, the access point login data for wireless networking (i.e., SSID, security  
type, and security key) will be saved with a Wi-Fi Zone 4 assignment. In order to configure the Target STBs  
with the proper Installer Menu profile and access point login data, you must set both the TV Zone # and the  
Wi-Fi Zone # in the Target STBs accordingly before transferring (Teaching) the Master STB Setup. See “Set  
the TV Zone # and/or Wi-Fi Zone # in the STB” below. Also, see “Cloning Procedures” on pages 42 to 47 for  
additional information on the cloning processes. If the Wi-Fi Zone # in the STB is set to 0 (default), the STB  
will not obtain access point login data from the Installer Menu profile with which it is configured unless the  
profile contains the global Wi-Fi Zone 100. Similarly, any STB that does not find its matching Wi-Fi Zone #  
in the TLX file, but that does find the global Wi-Fi Zone 100, will be configured with the global access point  
login data.  
Set the TV Zone # and/or Wi-Fi Zone # in the STB  
You can set the TV Zone # and/or the Wi-Fi Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard”  
on pages 15 to 24) or, if the STB is in Pass-through Mode, via the STB’s setup menus as described below.  
Note that the following procedure can only be performed while the STB is in Pass-through Mode. You will  
also be able to specify a Label (North, South, East, West) and Room Number for this STB, if desired.  
1. Turn ON the STB/display panel.  
2. Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the  
General menu option. Then, press OK.  
3. In the General Menu, use the Up/Down arrow keys to select Room Info, and then press OK.  
4. In the Room Info screen, complete the appropriate fields as described below. Use the Up/Down arrow  
keys on the Installer Remote to navigate between each of the fields.  
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a particular  
access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security  
key) may be provided in a TLX file to be used for configuration.  
To assign a Wi-Fi Zone, select/highlight the Wi-Fi Zone field and press OK. Then, use the Left/Right  
arrow keys to specify the desired Wi-Fi Zone # (1–99). Press OK when you are finished.  
TV Zone: Enables you to set a TV Zone # so that the STB can be configured with Installer Menu and/or  
STB Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or STB Setup  
Menu settings may be provided in a TLX file to be used for configuration. If the STB is being configured  
for FTG Mode, the TV Zone # setting also allows the STB to omit channels that have been restricted in  
the FTG Channel Map.  
To change the TV Zone, select/highlight the TV Zone field and press OK. Then, use the Left/Right  
arrow keys to specify the desired TV Zone # (0–8). Press OK when you are finished.  
(Continued on next page)  
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Reference: Using the STB’s Zoning Features (Cont.)  
(Continued from previous page)  
Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the  
Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press  
OK when you are finished.  
Room Number: Allows you to specify the number of the room in which the STB is located. To enter a  
room number, use the Up/Down arrow keys to select/highlight the Room Number field and press  
OK. You can then use the number keys on the Installer Remote to direct enter a room number, or  
you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up  
virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual  
keyboard, and then press OK on the Installer Remote.  
5. When you have completed the fields as necessary, press to return to and/or exit the STB menus, or  
press MENU to return to program viewing.  
GENERAL  
ROOM INFO  
Quick  
Picture  
Quick  
Picture  
^
Language  
Room Info  
Time & Date  
Timers  
Wi-Fi Zone  
0
^
TV Zone  
0
Sound  
Sound  
^
Label  
-----  
SIMPLINK  
General  
Safety  
General  
Safety  
Room Number  
^
Set ID  
1
Accessibility  
Accessibility  
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Reference: Using Media Share Features  
When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see  
“Accessing the IP Environment Menu” and “Media Share Setup” on pages 54 and 60, as necessary), guests  
have the ability to use one or more of the following Media Share features:  
• Smart Share: Allows guests to use the STB/display panel to access and view media files (photos, videos,  
music, etc.) shared either by wired DLNA Certified devices (the devices must be connected to the same  
LAN as the STB) or by wireless LG devices using LG’s Smart Share application with Wi-Fi Direct.  
Screen Share: Allows guests to select a Miracast or WiDi capable device, whose screen can be displayed  
on the display panel screen.  
SoftAP: Allows guests to use the STB as a 2.4 GHz wireless access point for up to five devices.  
This section provides an overview of the Smart Share, Screen Share, and SoftAP functionality.  
Note: Typically, only one Media Share feature may be used at a time. If one feature is currently in use,  
you may have to turn it OFF in order to turn ON another. In some cases, you will be prompted to confirm  
your action. Follow the display prompts as necessary.  
Smart Share  
The following steps describe how to access and use the Smart Share feature, either with wired DLNA  
Certified devices on the same LAN as the STB or using wireless LG devices/Wi-Fi Direct. If you intend  
to connect to an LG device using Wi-Fi Direct, remember that you must also turn ON Wi-Fi Direct and  
launch the Smart Share application on the LG device.  
1. Turn ON the STB/display panel.  
The next step depends on whether you need to turn ON Wi-Fi Direct (i.e., to connect to a wireless LG  
device):  
If you do not need to turn ON Wi-Fi Direct, you can proceed directly to step 7.  
Otherwise, press MENU on the Installer Remote to display the STB menus (either the setup menus or  
the Function Menu depending on whether the STB is or is not in Pass-through Mode). Then, continue  
with step 2.  
2. Use the Up/Down arrows to select/highlight the General menu icon, and then press OK.  
WI  
-
FI DIRECT  
GENERAL  
Quick  
Picture  
Quick  
Picture  
REFRESH LIST  
ON  
Language  
Room Info  
Time & Date  
Timers  
Note: The example at left  
shows the General Menu when  
the STB is in Pass-through  
Mode. The Wi-Fi Direct screen  
is the same whether the STB is  
or is not in Pass-through Mode.  
[TV]LG Smart TV  
Sound  
Sound  
SIMPLINK  
General  
Safety  
General  
Safety  
^
Set ID  
1
Wi-Fi Direct  
TV Name  
410KKTF1J505  
Accessibility  
Accessibility  
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Reference: Using Media Share Features (Cont.)  
(Continued from previous page)  
3. In the General Menu, use the Up/Down arrows to select Wi-Fi Direct, and then press OK.  
4. When you initially access the Wi-Fi Direct screen, the OFF/ON toggle button at the top right of the screen  
is selected/highlighted by default. If Wi-Fi Direct is currently OFF, press OK on the Installer Remote to  
turn Wi-Fi Direct ON. This will prompt the STB to search for all available Wi-Fi Direct enabled wireless  
devices, including mobile devices, laptops, etc. Devices found will be listed in the lower half of the screen.  
Note: If the search does not initially locate any devices, you can select REFRESH LIST and press OK  
to rescan.  
5. Use the Up/Down arrow keys to select/highlight the device with which you wish to share, and then  
press OK.  
6. A pop-up window will prompt you to confirm your connection request. Select Yes and press OK to  
continue.  
The share request will be sent to the targeted device. The user of that device may choose to allow or not  
allow the share connection. Similarly, once Wi-Fi Direct is turned ON, other devices may request share  
connections with this STB (pop-up share requests typically appear in the bottom right of the display  
panel screen).  
7. Use one of the following methods to access media files/folders on the STB, depending on the current  
configuration of the STB:  
If the STB is in Pass-through Mode (i.e., the Pro:Centric application is not loaded), press the  
PORTAL button on the Installer Remote, and use the Left/Right arrow keys to select SmartShare  
from the STB’s Smart Launcher.  
If the STB is not in Pass-through Mode, use the Up/Down arrow keys on the Installer Remote to select  
the SmartShare option from the General Menu.  
Note: Depending on the remote control being used (in any mode), you may also access the Smart  
Launcher via the SMART button.  
8. In the Smart Share screen, select the desired Smart Share device, and then select the desired media  
category to view files.  
Screen Share (Miracast / WiDi)  
The following steps describe how to access and use the Miracast / WiDi features.  
1. Turn ON the STB/display panel, and then use one of the following methods to access the Screen  
Share application, depending on the current configuration of the STB:  
If the STB is in Pass-through Mode (i.e., the Pro:Centric application is not loaded), press the  
PORTAL button on the Installer Remote, and use the Left/Right arrow keys to select Screen Share  
from the STB’s Smart Launcher.  
If the STB is not in Pass-through Mode, press MENU on the Installer Remote to display the Function  
Menu, use the Up/Down arrows to select/highlight the Input menu icon, and then press OK. Then, use  
the Up/Down arrows to select the Screen Share option from the Input Menu.  
Note: Depending on the remote control being used (in any mode), you may also access the Smart  
Launcher via the SMART button.  
(Continued on next page)  
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Reference: Using Media Share Features (Cont.)  
(Continued from previous page)  
2. Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi  
device. Note that you may be prompted to enter a PIN number that appears on the display panel screen  
into your Miracast / WiDi connection window to complete the connection.  
Once the connection is established, the STB display may be used as a second screen for the Miracast /  
WiDi device.  
SoftAP  
The following steps describe how to access and use the SoftAP feature.  
1. Turn ON the STB/display panel, and press MENU on the Installer Remote to display the STB  
menus (either the setup menus or the Function Menu depending on whether the STB is or is not in  
Pass-through Mode).  
2. Use the Up/Down arrows to select/highlight the General menu icon, and then press OK.  
3. In the General Menu, use the Up/Down arrows to select SoftAp, and then press OK.  
4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen  
is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn  
SoftAP ON. When SoftAP is ON, the SoftAP access information, including the SSID and security key, is  
displayed in the lower half of the screen.  
5. Make sure Wi-Fi is turned ON on your device, and then look for the STB’s SSID in the list of available  
Wi-Fi networks. Initiate the connection, and enter the security key as requested.  
Once a device is connected successfully to the STB’s network, you can use it to access the Internet. Up  
to five devices may be connected at a time; the Number of Connected Devices field in the SoftAP screen  
shows the number of devices currently connected to the STB Wi-Fi access point.  
Note: A wired network connection MUST be established in order for guests to use SoftAP. Also, the  
SoftAP feature may only be used while the STB/display panel is turned ON.  
Note: If the Wi-Fi frequency is not automatically detected, set the frequency in the device(s) to 2.4 GHz.  
GENERAL  
SOFTAP  
Quick  
Picture  
Quick  
Picture  
ON  
Language  
Room Info  
Time & Date  
Timers  
SoftAP enables the STB to act as a wireless access point to  
provide Internet access for up to five Wi-Fi devices.  
Note: The example at left  
shows the General Menu when  
the STB is in Pass-through  
Mode. The SoftAP screen is the  
same whether the STB is or is  
not in Pass-through Mode.  
Note: A wired network connection MUST be established  
and the STB/display panel must be turned ON.  
Sound  
Sound  
SoftAP Access Information  
SIMPLINK  
SSID  
410KKTF1J505  
General  
Safety  
General  
Safety  
^
Set ID  
1
Security Key  
LGxxxxxx  
Wi-Fi Direct  
SoftAP  
TV Name  
Number of Connected Devices  
0
410KKTF1J505  
Accessibility  
Accessibility  
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Reference: STB-3000 Jack Panels  
MPI  
When the STB is in Pass-through Mode, the MPI  
function enables an external MPI control device  
(i.e., VOD/PPV STB, etc.) to control the STB.  
HDMI IN 1 & 2  
Connections for HDMI output  
from external devices.  
DISPLAY CONTROL 2  
(RJ-12 port) Use MPI/MTI cable provided to  
connect to LG Hospitality display panel’s MPI  
port or commercial non-LG display panel’s  
MTI (DATA) port.ꢀ*  
USB 2 & 1  
Insert USB memory device for software updates,  
cloning purposes, FTG Mode configuration, picture/  
music entertainment, etc., as applicable.  
STB-3000 LED  
STB-3000 Front Panel  
DISPLAY  
CONTROL 2  
MPI  
USB IN 1  
USB IN 2  
IN 1  
(ARC)  
IN 2  
DIGITAL  
AUDIO  
ANTENNA/  
CABLE IN  
DISPLAY  
IR IN CONTROL 1  
AUDIO  
LINE OUT  
OUT  
AV IN  
SERVICE  
POWER  
LAN  
STB-3000 Rear Panel  
ANTENNA/CABLE IN  
Connect to Antenna/CATV.  
POWER (DC IN)  
AC/DC  
power adapter (provided).  
SERVICE  
Restricted to service updates.  
Use 19V 2.1A  
DISPLAY CONTROL 1  
HDMI OUT  
Use HDMI cable (provided) to connect  
to display panel HDMI input.  
(3.5 mm jack) Use TLM cable provided to connect  
to LG Public Display/Commercial Monitor display  
panel’s RS-232 connector.ꢀ*  
LAN  
IR IN  
Use for video IP and/or network connections.  
(3.5 mm jack) Connection for external IR receiver  
(optional). Use when IR pass-through is not  
supported by the display panel. See Reference  
section, “External IR Receiver Specifications,” for  
further information.  
DIGITAL AUDIO (Optical Digital Audio Out)  
Use for amps and home theater systems. Note:  
When the STB is OFF, this port is not enabled.  
AV (AUDIO/VIDEO) IN  
AUDIO LINE OUT  
(3.5 mm jack) Connect audio equipment to use fixed  
line level analog audio output. See Reference section,  
“External Audio Line Out Specifications,” for further  
information.  
(3.5 mm jack) Connect composite audio/  
video output from external device. Use  
A/V adapter cable provided.  
* Only one DISPLAY CONTROL connection should be used depending on the type of display panel  
to be controlled. Refer to “STB-3000 Cabling Connections” on pages 7 to 8, and/or see Reference  
section, “Display Panel Specifications,” for information on determining the appropriate connection.  
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Reference: External IR Receiver Specifications  
The IR IN 3.5 mm stereo jack on the rear panel of the STB-3000 provides an input for an optional external  
IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5  
volts. Refer to the following diagram for pinout details.  
Caution: Do NOT plug in a mono connector, as this may damage the STB.  
3
1
IR IN  
2
1
2
3
+3.5 v (VCC)  
IR SIGNAL (VOUT)  
GND  
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Reference: External Audio Line Out Specifications  
The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-3000 provides stereo fixed line  
level analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be  
set to 9 to make analog audio output available. Refer to the following diagram for pinout details.  
Caution: Do NOT plug in a mono connector, as this may damage the STB.  
AUDIO  
LINE OUT  
3
1
2
1
2
3
LEFT (Tip)  
RIGHT (Ring)  
GROUND (Sleeve)  
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Reference: Installer Remote Control Typical Key Functions  
An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote  
illustrated below shows typical remote control functions and is provided for reference only.  
SMART  
Displays the STB’s Smart Launcher.  
(POWER)  
SMART  
Turns the STB/display ON or OFF  
TV/DVD  
Select the remote’s operating mode:  
TV or DVD.  
INPUT  
TV  
DVD  
TIMER  
Numbers (0 - 9) & DASH  
Use to enter a channel or program number.  
Dash is used for sub-channel numbers such  
as 2-1, 2-2, etc.  
INPUT  
Displays available Aux inputs.  
TIMER  
@
.,;  
abc  
def  
1
4
7
2
3
Sets the amount of time before the STB  
automatically turns itself OFF.  
FLASHBK (FLASHBACK)  
Returns to the previously tuned channel or  
input.  
ghi  
jkl  
mno  
5
8
0
6
9
Arrows (Up/Down/Left/Right) & OK  
Use to navigate on-screen menus, direct tune  
channels, and adjust STB settings.  
pqrs  
tuv  
wxyz  
VOLUME UP/DOWN  
Increases/decreases sound level.  
MENU SETTINGS  
Displays and removes the STB setup menus (or,  
if applicable, the Function Menu).  
FLASHBK  
CC  
CHAR/NUM  
Activates subtitles.  
CC  
PORTAL  
VD/  
Enables VD function. Also enables SAP  
feature (Analog Mode: Selects MTS sound  
[Mono, Stereo, or SAP]. DTV Mode: Changes  
audio program language, if additional  
languages are available).*  
P
A
G
E
Displays and removes the Pro:Centric interactive  
menu.  
VD/  
DELETE  
VOL  
CH  
INFO  
MUTE  
Displays channel information.  
GUIDE  
PORTAL INFO  
GUIDE  
Displays and removes the Pro:Centric channel  
guide/EPG.  
MUTE  
Switches sound ON or OFF.  
(RETURN)  
Returns one level to the previous menu/  
display.  
CHANNEL/PAGE UP/DOWN  
Changes channels based on channels in  
the channel lineup. Moves to previous or  
next screen in Pro:Centric channel guide.  
OK  
ENTER  
EXIT  
Clears all on-screen displays and returns to  
program viewing.  
PIP  
MENU  
SETTINGS  
EXIT  
Toggles On/Off split screen mode.  
Color buttons access special functions  
in some menus.  
PIP CH +/-  
Changes the channel in sub-window.  
PIP INPUT  
DVD/USB buttons  
Select the input source for the sub-window.  
Use to control DVD player or view USB  
memory device content.  
SWAP  
Exchanges main/sub-window images in  
split screen mode.  
PIP  
PIPCH+ PIPCH  
PIP INPUT  
-
Accesses the AV devices connected to the  
HDMI ports of the STB.  
SWAP  
N/A for the STB-3000.  
* SAP notes:  
If SAP is selected and no SAP is provided, sound may not be heard on channel.  
Each channel may have its own SAP setting.  
Each time digital channels are tuned, the STB attempts to locate the default audio program language. If  
the default audio program language is not available, the STB will use the first available audio program.  
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Reference: STB Installer Remote  
If you are using an LG display panel, the LG remote provided with the  
display panel should be sufficient. However, if you are using a commercial  
non-LG display panel and/or if you intend to use multiple STBs/displays in  
a single room installation environment, an LG Installer Remote dedicated  
to STB control (see example at right) is available for purchase.  
TV  
DVD  
SAP  
INPUT  
TIMER  
MENU  
The STB Installer Remote illustrated on the right shows typical remote  
control functions and is provided for reference only.  
For additional information and/or to purchase an STB Installer Remote,  
please contact your LG service representative.  
PORTAL  
GUIDE  
INFO  
Installer Remote Functionality  
The STB Installer Remote provides the same standard configuration  
functionality as a typical LG Installer Remote, along with multi-code  
capability. See also “Installer Remote Control Typical Key Functions”  
information on the previous page.  
OK  
EXIT  
MUTE  
CC  
Programming the STB Installer Remote (Multi-IR Code  
Feature)  
CH  
VOL  
This section describes how to program the STB Installer Remote to send  
unique IR codes based on “bed number” in a multi-STB/display single  
room installation. Up to nine beds can be programmed.  
VD/  
Note: The STB will always respond to the standard LG Installer Remote  
IR code scheme, regardless of its multi-code IR setting.  
The following procedure describes how to program the bed number in  
the STB Installer Menu and in the STB Installer Remote.  
1. Installer Menu item 020 FEATURE LEVEL determines the additional  
IR code scheme to which the STB will respond. Access the STB  
Installer Menu, and set item 020 to the desired value.  
FLASHBK  
The STB Installer Remote must now be programmed to match the  
FEATURE LEVEL setting. That is, if item 020 is set to 17 for Bed 2,  
the STB Installer Remote must also be set to Bed 2.  
Note: In its default state, the STB Installer Remote uses the standard  
LG Installer Remote IR code scheme.  
2. On the STB Installer Remote, press and hold OK along with the  
desired (bed) number key.  
The TV LED at the top left of the remote will light for three seconds  
and then turn OFF.  
3. Once the TV LED turns OFF, release both keys on the remote.  
4. Verify the remote functionality, based on your settings.  
Note: If necessary, you can restore the default STB Installer Remote IR  
code scheme by pressing and holding OK on the remote along with the  
“0” key.  
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Troubleshooting  
General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)  
Installation  
Symptom  
Possible Cause(s)  
Possible Solution(s)  
Cannot direct enter  
channel number.  
(STB in Pass-through Mode) Installer  
Menu item 028 CH. OVERIDE is set to  
If Installer Menu item 028 CH. OVERIDE is set to 0, only  
channels that are active in the STB’s channel lineup can be  
0, i.e., disabled (recommended setting). selected. Set CH. OVERIDE to 1 to allow access for direct  
keypad entry to all channels.  
(STB in FTG Mode) The channel entered Channel access is restricted to channels included in the FTG  
is not included in the FTG Channel Map. Channel Map. If necessary, make changes to the FTG Channel  
Map using the FTG File Manager.  
Power  
Symptom  
Possible Cause(s)  
Possible Solution(s)  
No power.  
See STB Quick Check flow chart on following page.  
Picture Reception and Sound  
Symptom  
Possible Cause(s)  
Possible Solution(s)  
No picture.  
Display panel is turned OFF.  
Turn display panel ON.  
Power failure?  
Antenna/cable not connected.  
Connections incorrect.  
MPI not connected.  
Encrypted program.  
Wrong tuning band.  
Audio muted.  
Connect antenna/cable signal to STB.  
Check connections on STB, in particular, HDMI cabling.  
If applicable, connect MPI cable to MPI device.  
Try another channel.  
Adjust Installer Menu settings.  
Normal picture,  
poor or no sound.  
Press MUTE or use Volume Up key to increase sound level.  
Try a different channel.  
Broadcast problem.  
Erratic Operation  
Symptom  
Possible Cause(s)  
Possible Solution(s)  
Installer Menu setup.  
Wrong Installer Menu settings.  
Adjust Installer Menu settings as required.  
Installer Remote (not supplied with STB)  
Symptom  
Possible Cause(s)  
Possible Solution(s)  
Remote doesn’t work.  
Display Control not connected properly.  
Use appropriate Display Control cable (provided) to connect  
the STB to the display panel. See “STB Cabling Connections”  
information in this document.  
Remote not in TV Mode.  
Not aimed at IR receiver.  
Use MODE key to select “TV”; puts remote into TV Mode.  
Point remote at IR receiver on display panel.  
Remote too far from IR receiver or  
IR path is obstructed.  
Move remote closer to IR receiver on display panel, darken  
room, and/or remove obstructions.  
MPI not connected.  
Weak batteries.  
If applicable, connect MPI cable to MPI device.  
Replace batteries.  
Wrong battery polarity.  
Too much light in room.  
Wrong Installer Remote.  
Check that “+” and “-” match in battery compartment.  
Dim room light.  
Requires compatible LG Installer Remote (see examples in this  
document). Contact your LG representative.  
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Troubleshooting (Cont.)  
STB Quick Check  
STB  
Quick Check  
STB  
conected to  
AC power?  
No  
Plug AC/DC power  
adapter into AC outlet.  
Yes  
No  
STB LED  
steady red?  
Bad  
STB  
Yes  
Press POWER on  
LG Installer Remote.  
Check the Display  
Control connection  
between the STB and  
the display panel.  
STB LED  
No  
No  
STB LED  
blinking?*  
blinks off twice  
every five  
Bad  
STB  
seconds?  
Yes  
Yes  
End  
1. Check the Display Control and HDMI  
connections between the STB and the  
display panel.  
No  
Display  
panel ON?  
2. Cycle power by removing and  
reconnecting the STB AC/DC power  
adapter.  
Yes  
* While the STB is turning ON and sending commands to turn ON the display panel, the LED on the STB’s front  
panel blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but  
blinks off twice in rapid succession every five seconds.  
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Troubleshooting (Cont.)  
Commercial Mode Check  
Use this flowchart to determine whether the STB is currently in Commercial Mode.  
Press POWER on  
LG Installer Remote.  
No  
STB/display  
turned ON?  
See STB Quick  
Check flow chart.  
Yes  
Leave STB/display ON,  
and press MENU on the  
Installer Remote.  
On-screen  
menu display  
no longer  
Function  
Menu  
on display?  
STB is not in Commercial  
Mode. Call Technical  
Support for assistance.  
Press MENU repeatedly  
as if to access the  
STB Installer Menu.  
No  
No  
toggles?  
Yes  
Yes  
STB is in  
Commercial Mode.  
STB is in  
Commercial Mode.  
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Glossary of Terms  
Channel Lineup  
Installer Menu  
Pro:Centric Application  
Channels set in the STB memory, via Auto  
Tuning/manual editing.  
Defines commercial STB functionality  
based on the parameters set.  
LG content delivery and communication  
interface that provides interactive entertain-  
ment, weather, amenities, etc. information  
for end users. (Powered by Pro:Centric  
server.)  
Cloning  
LG Free-To-Guest (FTG)  
Refers to a particular commercial mode of  
operation within an LG STB. See also FTG  
Mode.  
The process of capturing a Master STB  
Setup and transferring it to a Target STB  
using a USB memory device.  
Pro:Centric Admin Client  
Web editor/content wizard provided for  
service provider and customer configuration  
of Pro:Centric application elements.  
Commercial Mode  
Logical Channel Number  
A number assigned to either a physical or  
virtual channel number in a Logical Chan-  
nel Map.  
A mode of operation that provides a broad  
range of commercial STB features based  
on control (settings) provided by the PTC  
and/or an MPI control device.  
Pro:Idiom  
Zenith proprietary security software that  
unlocks access to premium content to help  
assure rapid, broad deployment of HDTV  
and other high-value digital content.  
Major Channel Number  
Typically, the RF channel number assigned  
to a digital video stream.  
CPU  
The STB’s Central Processing Unit.  
Responsible for the presentation of video  
and audio from content received via the  
STB’s tuner or Aux inputs.  
Master STB  
PTC  
An STB whose Channel Map and Installer  
Menu and STB setup menu settings have  
been configured as a Master STB Setup for  
cloning purposes.  
Protocol Translator Card. The commercial  
controller (microprocessor) of the com-  
mercial STB.  
E-Z Installation  
Enables STB configuration and software/  
firmware file downloads to selected STB  
models from a Pro:Centric server. Managed  
and administered via the Pro:Centric Admin  
Client.  
Target STB  
An STB to which a Master STB Setup will  
be transferred.  
Minor Channel Number  
A sub-channel or program number assigned  
to the content embedded in the digital video  
stream.  
STB Setup Menus  
EZ-Manager Wizard  
Available via Installer Remote “MENU” key  
in Pass-through Mode only. Menus provide  
access to setup and functional features of  
the STB.  
MPI  
Lodging model STB configuration wizard  
that provides configuration options for  
Pro:Centric operation as well as an option  
for using a USB memory device to  
configure an STB.  
Multiple Protocol Interface. An MPI port or,  
for some STB models, an MPI card slot  
provides external control options for solution  
providers.  
USB Memory Device  
A USB flash drive or USB storage device,  
etc. that can be used for STB configuration  
purposes (typically cloning or FTG Mode  
via CPU configuration) or for updating STB  
software.  
MTI  
FTG Channel Map  
Multiple Television Interface. SONIFI  
Solutions, Inc. proprietary protocol used  
for TV configuration/control via an MTI  
(typically labeled “DATA”) port.  
Typically refers to a logical channel mapping  
of physical RF channels. This allows digital  
channels, like analog channels, to be tuned  
without requiring the dash key. Also, chan-  
nels (analog or digital) can be arranged in  
any order that seems logical for customer  
tuning/viewing.  
Virtual Channel Number  
Pass-through Mode  
An alias (virtual) channel number provided  
in the data stream, by the broadcaster, of a  
digital broadcast channel to be displayed  
by consumer STBs in place of the physical  
channel number. The major number is the  
same as the original analog channel  
number and the minor number is the nth  
program available in that digital video  
stream.  
The STB’s factory default mode of opera-  
tion. STBs can be configured for stand-  
alone use or as Master STBs for cloning  
purposes, and/or STBs may be controlled  
externally in this mode.  
FTG Mode  
LG commercial STB mode that enables  
decryption of Pro:Idiom encrypted channels  
and uses logical channel mapping. LG’s  
proprietary PC software is required for  
configuration.  
Physical Channel Number  
The major channel number assigned to  
represent a specific 6 MHz RF band as  
specified by either the broadcast or CATV  
channel plan. See CEA (formerly EIA) or  
NCTA specifications for further information.  
Function Menu  
Available via Installer Remote “MENU” key.  
Indicates the STB is not in Pass-through  
Mode. Restricts menu options to a subset  
of the STB setup menus, allowing users  
to retain functional control, while disabling  
setup options.  
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Document Revision History / Open Source Software Notice  
Document Revision History  
Date  
Description  
January 2015  
January 2015  
Revision A: New document  
Revision B: Installer Menu update  
Product documentation is available online at: www.LGsolutions.com.  
Open Source Software Notice  
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please  
notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering  
the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@  
lge.com. This offer is valid for three (3) years from the date on which you purchased the product.  
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For Customer Support/Service, please call:  
1-888-865-3026  
Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric and Smart Share  
are registered trademarks of LG Electronics Inc. DLNA Certified is a registered trademark of  
Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S.  
and/or other countries. Wi-Fi Direct and Miracast are registered trademarks of Wi-Fi Alliance.  
All other trademarks or registered trademarks are the property of their respective owners.  
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