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Konica T.37 Internet
FAX
User’s Guide
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T.37 Internet Fax
Overview
Information Provided
The following items provide the information you will need to
use your fax machine.
T.37 Internet Fax is an easy-to-use feature.
This overview has several sections to help you understand
T.37 Internet Fax.
•
•
•
•
User’s Guide
Warranty Document
T.37 Internet FAX User’s Guide
Software Utilities CD-ROM
•
•
•
•
Operation Overview (End User)
Information Provided
Components of an Internet Fax
What Your T.37 Internet Fax Machine Can Do
General Conditions
To use Internet Fax,
•
•
a Network Card must be installed in the machine
the machine must be connected to a LAN
Operation Overview (End User)
This section should be used as a quick-reference for using the
your T.37 Internet Fax.
The Network Card for this machine can be connected to a
•
10 BaseT
or
This section does not provide detailed explanations of
features or settings. Other sections provide these details.
•
10/100baseTX LAN.
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To make a LAN connection, the following information must
be configured on this machine. Ask your network
administrator about these settings.
Internet Fax Transmission
General Information
•
•
•
an IPAddress
SubnetMask
Default Gateway
To send an Internet Fax message, you need a mail server from
which to send e-mail.
Please consult your network administrator about the settings
listed below, which are required in order to make a
connection to the mail server.
If the LAN uses a DHCP server, it is not necessary to
configure these settings as the server will do it automatically.
Internet Fax settings can be configured either by using the
network tool or on the machine itself, but DHCP settings are
supported by the network tool only.
•
•
•
•
SMTP ServerAddress / Name
DNS Server’s IPAddress
Host Name
After setting the correct IP Address, SubnetMask and Default
Gateway, configure the machine for Internet Fax
transmission/reception.
e-mailAddress
These settings are similar to those of popular mail clients
such as Netscape Messenger, Outlook and Eudora.
You can start transmission when these settings have been
configured.
To send a fax, place a document on the machine and press the
one-touch button on which the e-mail address of the recipient
has been registered; the document will be scanned into
memory and before transmission.
The data will be converted into a TIFF file and sent to the
recipient.
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SMTP Server Address / Name
Internet Fax Reception
General Information
Enter the SMTP server name or IPAddress.
If entering the server’s IP Address, be sure to type the dots
(full-stops) dividing the numbers.
To receive an Internet Fax message, you need a mail server
for sending e-mail.
Example: 192.168.1.1
Please consult your network administrator about the settings
listed below, which are required in order to make a
connection to the mail server.
You may enter a server name only if a DNS server has been
configured.
•
•
•
•
POP ServerAddress / Name
DNS Server’s IPAddress
POP Server User Name
POP Server Password
DNS Server’s IP ADDRESS
This setting is not required if the SMTP server has been
specified by its IPADDRESS.
The machine is ready to receive Internet Fax messages when
these settings have been configured.
A DNS server can convert a server name into an IP
ADDRESS.
To receive a fax message, the machine will access the server
automatically at regular intervals according to the POP
Interval Time setting.
Host Name
Enter the host name of this machine.
If there is mail, the machine will print it out automatically.
If you do not know the host name, enter the e-mail address
of this machine instead.
This machine only receives TIFF files and text-format mail.
It cannot receive files in other formats (such as Word, Excel,
and certain formats of TIFF files).
E-mail Address
Enter the e-mail address assigned to this machine.
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POP Server Address / Name
Accessing Network Settings
Enter the POP server name or IPAddress.
From the Fax Machine Front Panel
1 Press Menu/Exit to enter the menu.
When entering the server’s IPAddress, be sure to enter the
dots (full-stops) dividing the numbers.
2 Using the numeric keypad, enter the User Function
Example: 192.168.1.1
Number (see the following list).
You may enter a server name only if a DNS server has been
configured.
3 Press Ä or¶ until the desired setting is selected.
4 Press Enter to access the selections for the setting.
5 Key in or select the desired information.
6 Press Menu/Exit to enter the menu.
DNS Server’s IP Address
This setting is not required if the POP server has been
specified by its IPADDRESS.
A DNS server can convert a server name into an IPADDRESS.
POP Server User Name
Enter the user name assigned to this machine for accessing
the POP server.
POP Server Password
Enter the password assigned to this machine for accessing the
POP server.
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List of Settings
User Function 93
1: IPADDRESS
Network Settings
User Function 80
User Function 81
User Function 82
User Function 83
User Function 84
User Function 85
User Function 86
User Function 87
User Function 88
User Function 89
User Function 90
User Function 91
User Function 92
Auto Tray Switch
Paper Size Check
LAN PrintT.O.
2: SUBNETMASK
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6: POP USER ID
POP Interval
Delete POP Message
Time Between GMT
Text Print
7: POP PASSWORD
8: DNS P .SRVADDRESS
9: DNS S .SRVADDRESS
10: HOST NAME
Header Print
Coding Mode
Extra Fine Mode
IFAX Sender ID
Domain Name
11: FAX E-mailAddress
12: DSN
13: NIC INITIALIZE
Message Disposition Notification
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The Network Print Driver supports only network
printing. Network faxing is not supported. You can print
and fax locally through the parallel port using a print
driver supplied with JetSuite Pro.
Information Provided
The following items provide the information you will need to
use your fax machine.
!
•
•
•
9930 User’s Manual
T.37 User’s Guide
Software Utilities CD-ROM
.
Each item is explained below.
Components of an Internet Fax
User’s Guide
A fax sent over the Internet has three components.
The User’s Guide provides the information common to all
configurations.
•
•
•
Header
e-mail
TIFF attachment(s)
T.37 Internet Fax
This section provides the information unique to the T.37
Internet Fax configuration of the product series.
Your ability to receive, view, or print these components will
vary according to the settings of different functions.
Software Utilities CD-ROM
The Software Utilities CD-ROM includes the following
software:
Header
The header includes all routing information for the path your
Internet Fax followed from the time it was sent to the time it
was received.
•
Network Print Driver
The header is automatically generated as part of the Internet
Faxing process.
Network Print Driver
The Network Print Driver enables network printing from your
fax machine.
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Important!
E-mail
!
The e-mail includes the To, From, and Date information.
Internet faxes differ from traditional faxes in these ways:
It may include RE: (Subject) and body text (e-mail message).
Although your fax has security features, faxes sent over
the Internet are more vulnerable to interception than
faxes sent over the PSTN.
The To, From, and Date information are automatically
generated as part of the Internet Faxing process. However,
they are based on information programmed by the user.
There is no way to verify that a message has been
received by the machine to which it was addressed.
The subject and message (if used) can be determined by the
user.
TIFF attachment(s)
The TIFF attachment(s) are the “fax” part of the Internet Fax.
Helpful Hints (T.37)
Your fax machine has many features and capabilities that will
help you
The content of the TIFF attachments is determined by the end
user. The conversion to TIFF and file handling are part of the
Internet Faxing process.
•
•
•
operate the machine
save money
What Your T.37 Internet Fax Machine Can Do
T.37 Internet Fax is a feature with many capabilities.
save time
This unit can
•
send and receive faxes via a Public Switched
Telephone Network (PSTN)
•
•
•
•
•
send and receive faxes via the Internet
print via a LocalArea Network (LAN)
act as a network scanner
act as a Gateway service
act as a convenience copier
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“Help and Helpful Hints” in the User’s Guide summarizes the
features and capabilities directly connected to saving money
and time.
E-mail Addresses vs. PSTN (Phone) Numbers
You cannot combine e-mail addresses and telephone numbers
in one communication session.
“Helpful Hints (T.37)” provides tips that help you use your
T.37 Internet Fax to its fullest.
What does this mean?
You can send a fax to several e-mail addresses or several
telephone numbers, but not a combination of e-mail
addresses and telephone numbers.
PSTN Faxing vs. Internet Faxing
PSTN Faxing is fax communication conducted via telephone
lines. You are probably familiar with PSTN faxing. PSTN
Faxing requires telephone numbers and telephone lines.
Status of Server
Internet Faxing is conducted over the Internet via network
servers.
Internet Faxing is fax communication conducted via the
Internet. It resembles e-mail communications more than it
does PSTN faxing. Internet Faxing requires e-mail addresses,
mail servers, Internet connections, and fax machines capable
of Internet Faxing.
If the servers are down, running slowly, or experiencing other
problems, Internet Faxing will be adversely affected.
Backup / Archive (Network Scan)
You can use your fax machine to create digital versions of
documents you only have in hardcopy form.
Internet Fax
Internet Fax is a term with several meanings, depending on
context.
To do this, send the document as an Internet Fax to your e-
mail address. When the document is scanned, a TIFF version
of the document is created. By sending it to yourself, you
will have a digital version of the hardcopy document. You
can then use various software packages to work with the
digital (TIFF) version. One possible software package is an
Optical Character Recognition (OCR) package
Internet Fax can mean
•
•
•
fax communication conducted via the Internet.
a fax machine capable of Internet Faxing.
the document (fax) sent via the Internet.
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Customization
Operation Overview
Customization covers the programming procedures, such as
One-Touch keys, machine settings, and network settings.
Before the machine is used, three processes must be
completed.
You can perform some of the customization procedures.
Others must be performed by a network administrator.
•
•
•
Installation
Setup
Customization
LAN Topologies and Operating Systems
Listed below are the LAN topologies and operating systems
supported by your fax machine.
Installation and setup requirements may vary from
system to system.
!
LAN
10base-T Ethernet
Installation
Installation covers the physical procedures, such as removing
the unit from the shipping packaging, connecting the power,
telephone, and network lines, installing consumables.
100base-TX Ethernet (Fast Ethernet)
Operating systems supported by the printer driver:
Windows 3.1
Installation may be performed by anyone.
Refer to “Installation” in the User’s Guide for more
information.
Windows 95
Windows NT 4.0
Windows 2000
Setup
NetWare 3.x
Setup covers the network installation procedures, such as
establishing the IP Addresses and configuring the network
card.
NetWare 4.x
A network administrator will perform setup.
When printing, Macintosh and UNIX are not supported.
!
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Network Print Protocols
TCP/IP
IPX/SPX
NetBEUI
Internet Fax Protocols
TCP/IP
SMTP
POP3
DNS
Management Protocols
SNMP
MIB
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Settings Recorded on the Network Card
There are two ways to print a report of the settings recorded
on the network card.
Set Up (on a Network)
Identifying Current Settings
When your fax machine is setup on a network, settings for the
machine are located in two places.
•
using the fax machine’s menu:
print the NIC Configuration Report or the
NIC Information Report
•
•
settings stored on the fax machine
settings recorded on the network card
•
pressing a button on the network card
Using the Fax Machine’s Menu
Settings Stored on the Fax Machine
The Configuration Report lists the current settings of the
facsimile machine.
The Configuration Report lists the current settings of the
facsimile machine.
Printing the NIC Configuration Report or
the NIC Information Report
Printing the Configuration Report
1 Press Menu/Exit to enter the menu.
2 Press ¶ to select Report Print, press Enter.
1 Press Menu/Exit to enter the menu.
2 Press ¶ to selectReport Print, pressEnter.
3 Press Ä or¶ until the report you want appears on the
3 Press Ä or¶ until the report you want appears on the
display. Press Enter.
display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to
4 Print all the reports you want, then press Menu/Exit to
return to standby mode.
return to standby mode.
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Using the Button on the Network Card
Settings Stored on the Fax Machine
General Information
User Functions 80 to 93 are reserved for network settings.
Some Network Cards may not have a black button.
!
User Functions 80 to 82 are for network printing.
If yours does not, refer to the previous section, “Using
the Fax Machine’s Menu.”
User Functions 83 to 93 are for faxing using the Internet.
User Function 93, Network Settings, is used to configure the
network card. Network settings can also be changed over a
network, using various tools.
1 Press the black button on the network card for three
seconds.
2 Release the button.
If your network card cannot fax using the Internet,
!
!
User Functions 83 to 93 will not display.
3 Two reports print.
one report is similar to the NIC Information Report
(generated through the menu)
You must work with your network administrator to
determine the correct information for many of the
settings.
one report is the network card self-diagnostic report
If you turn the power on while pressing this button
!
down, the Network Card will initialize its settings.
Accessing Settings
1 Press Menu/Exit to enter the menu.
2 Press Ä or¶ until Setup appears on the display.
Press Enter.
3 Press Ä or¶ until LANOPTIONS appears on the display.
PressEnter.
4 Press Ä or¶ until the desired setting (user function)
appears on the display.
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List of User Functions (Network Settings)
Explanations of each user function follow this list.
User Function 80
User Function 81
User Function 82
User Function 83
User Function 84
User Function 85
User Function 86
User Function 87
User Function 88
User Function 89
User Function 90
User Function 91
User Function 92
Auto Tray Switch
Paper Size Check
LAN PrintT.O.
User Function 93
1: IPADDRESS
Network Settings
2: SUBNETMASK
POP Interval
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6: POP USER ID
Delete POP Message
Time Between GMT
Text Print
Header Print
7: POP PASSWORD
8: DNS P .SRVADDRESS
9: DNS S .SRVADDRESS
10: HOST NAME
Coding Mode
Extra Fine Mode
IFAX Sender ID
Domain Name
11: FAX E-mailAddress
12: DSN
Message Disposition Notification
13: NIC INITIALIZE
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AutoTray Switch
User Function 80
Settings are: ON or OFF
Default is: OFF.
After printing,
•
set the same paper as configured for the tray
or
•
change the tray configuration to the correct paper
size.
WhenAuto Tray Switch is set to ON, your fax machine will
use paper from another tray when paper runs out in one tray.
Set to OFF
If Paper Size Check is set to OFF, printing occurs even if
the PC-specified and Paper Tray paper sizes don’t match.
The optional second tray must be installed for this to
function.
LAN PrintT.O.
!
User Function 82
The same size paper must be installed in both trays.
It is impossible to judge whether printing data is not being
transmitted due to network delay or the end of the data
stream. This time-out configuration allows the device to
cancel a print job when no printing data can be found after
a specified time has elapsed since the last data was
submitted.
Paper Size Check
User Function 81
Settings are: ON or OFF
Default is: ON.
Set to ON
Do not change the default configuration unless it is
absolutely necessary.
If Paper Size Check is set to ON, an alarm displays when
the paper size specified from the PC does not match the
paper size specified for the tray of the fax machine.
Settings are: 5 sec., 30 sec., 5 min.
Default Setting is: 30 sec.
When this alarm is displayed, put the correct size of paper
in the specified tray. Printing begins when the tray is
closed.
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POP Interval
This log prevents repeat receptions of any messages that have
already been read.
User Function 83
However, if there are more than 50 messages on the server,
you may experience errors.
Use this to set the interval between POP receptions.
If the interval is set to 0, no automatic receptions occur. All
receptions are generated manually.
Your fax machine will receive and print e-mails, but the log
will not be correct.
Available settings are 0 to 60 minutes, adjustable by the
minute.
To correct this error
Have the network administrator delete the received e-mails
(mail data) on the mail server.
The default setting is 5 minutes.
Make sure there is no mail.
Delete POP Message
User Function 84
Activate the POP reception on your fax machine.
Use this to determine how the received e-mails are deleted
from the mail server.
This procedure will erase the log of the 50 previous
communications.
If this user function is set to OFF, received e-mails remain on
the POP server until the Network Administrator deletes them.
To prevent this error
If automatic POP reception is carried out while there is no
mail, the log will also be erased.
Available settings are:
OFF: Do not delete mail
Regularly delete the received e-mails from the mail server,
keeping the number of records on the log below 50.
TYPE1: Delete only the mail your fax machine can print
TYPE2: Delete all mail
The default setting is Type 2.
50 Communications Limit
Your fax machine maintains a log of up to 50
communications.
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Time Between GMT
Only US-ASCII characters will print.
!
User Function 85
Any characters that cannot be printed are shown as spaces.
GMT is Greenwich Mean Time.
Text may not be printed or come out garbled, depending
on the mail client used.
Use this function to set the difference between your
machine’s local time and GMT.
This value must be entered correctly, or e-mail headers will
be wrong.
Header Print
User Function 87
If you need help in determining the difference between your
time and GMT, a good reference website may be found at
This function determines how the e-mail header is printed.
Text Print (User Function 86) must be ON for this setting
(Header Print) to be valid.
Available settings are: 12 to -12, in one-hour increments.
The default setting is 0.
Available settings are: OFF, TYPE1, and TYPE2
OFF: Header does not print. The message and any TIFF
attachments print.
In the United States, the difference is always a negative value.
!
Example: East Coast Standard Time is -5.
TYPE1: SUBJECT/FROM/TO information prints.
TYPE2: All header information prints. This information
includes all routing and server information.
Text Print
User Function 86
The default setting is OFF.
This function determines if the body text of an e-mail is
printed.
If this function is set to ON, the text in e-mail is printed.
Available settings are: ON and OFF
The default setting is OFF.
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Coding Mode
IFAX Sender ID
User Function 88
User Function 90
This function determines the coding mode for the TIFF file
images sent by Internet Facsimile.
This function determines if the sender ID is included with
images scanned by the Internet Fax.
Available settings are: MH, MR, MMR.
Compression Rates:
Available settings are: ON or OFF.
The default setting is ON.
MH
low
The setting for this function always applies when using
!
Internet Fax.
MR
medium
high
MMR
IFAX Sender ID (User Function 89) is independent from
Sender ID On/Off (User Function 23).
The default setting is MH.
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
Often, other manufacturers’Internet Fax products
support only MH.
!
Extra Fine Mode
User Function 89
Domain Name
User Function 91
This function determines the scan resolution of the EX.FINE
mode for Internet Faxing.
This function is only used when setting up your fax machine
as a gateway for relay fax. This is also known as an off-ramp.
Available settings are: 300 dpi or 600 dpi.
The default setting is 300.
This setting is required when forwarding e-mail received by
SMTP to PSTN/ISDN.
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Data is received only from the registered (programmed)
domain names.
The “~” (tilde) symbol will appear on the display as “-1”.
Both uppercase and lowercase letters can be used.
Example
To change the case, press the CAPS key
(one-touch key 31).
If you register network.com, only the e-mail from domain
network.com or its sub-domain will be received and
forwarded.
Message Disposition Notification (MDN)
Domain Name (User Function 91), is only used when
User Function 92
!
setting up your fax machine as a gateway for relay fax.
Some mail clients and Internet Fax products currently
on the market cannot receive this MDN format
correctly.
!
!
Domain Name Restrictions
•
•
•
Up to five (5) domain names may be registered.
MDN vs. DSN
Each domain name may be up to 64-characters long.
MDN: you receive a confirmation that your message
was received by the destination mail server.
When a SMTP reception request is received, the e-mail
will be received only if the sender’s domain name
matches one of the registered domain names. If there is
no match, your fax machine assumes that the e-mail
cannot be received. Reception does not occur.
DSN: you receive a confirmation that your message was
opened by the person you sent it to (the recipient).
All systems involved in the communication must support
MDN and DSN.
•
You may use Latin letters, numbers and symbols while
registering the domain name.
To enter symbols, use either one-touch key 20 or key “0”
of the numeric ten-key pad.
The symbols that can be used are:
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
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When User Function 92, Message Disposition
Notification (MDN) is set to ON, you will receive a
notification when the recipient of your message opens it.
this Internet Fax is received
and
!
!
·• User Function 73: ERR. REPORT (MCF) is set to
The recipient MUST HAVE a mail program that uses
the Message Disposition Notification (MDN) standard.
ON
When User Function 92: MDN is set to ON, anyone who
receives a transmission from your machine will return
an MDN confirmation. To print the confirmation, you
must set User Function 86: Text Print to ON.
Netscape Messenger, Eudora Pro, and the Konica FAX
9930 Facsimile Machine support sM DN.
!
When User Function 93, Network Settings, Item 12,
Delivery Service Notification (DSN) is set to ON, you
will receive a notification when your message arrives at
the recipient’s inbox on the mail server.
User Function 92: MDN determines if the Message
Disposition Notification (MDN) is added to transmissions.
MDN (Message Disposition Notification) is a request for
confirmation on whether or not the message has been read.
The recipient’s server must support the Delivery Service
Notification (DSN) standard.
If MDN is set to ON, a confirmation is returned if the
recipient is
Your machine always returns an MDN to anyone
sending mail with an MDN request, regardless of the
setting for User Function 92: MDN.
!
!
•
an Internet Fax machine
or
•
a mail client that supports MDN
The setting for User Function 92: MDN does not affect
the Error MDN message.
The format of the confirmation depends on the type of the
receiving Internet Fax or mail client. If the recipient has the
same Internet Fax machine as yours, a notification in the
RFC-compliant format (shown in the example below) will be
transmitted.
An Error MDN will be returned to the sender if
•
a file other than the TIFF formats compatible with
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Example MDN Message
Domain Name Service Primary Server
9: DNS S .SRVADDRESS
Domain Name Service Secondary Server
10: HOST NAME
Subject: Automatic Disposition Notification (processed) -
hello!
The message you sent on Wed, 19 Jan 2000 15:28:28 +0900
regarding “hello!” has been processed by [email protected].
11: FAX E-mailAddress
12: DSN
Final-Recipient: rfc822; [email protected]
Original-Message-ID:
Delivery Status Notification
13: NIC INITIALIZE
Disposition: automatic-action/MDN-sent-Automatically;
processed
After changing the network settings under User
Function 93, press MENU.
!
Network Settings
User Function 93
The machine goes into standby mode.
After a few seconds’ pause, the display shows that the
Network Card is being initialized. The data on the
Network Card is updated when this message disappears.
This function modifies these network settings.
1: IPADDRESS
2: SUBNETMASK
Do not press MENU again while the initialization
message is on display (after changing the settings);
if you do, the settings will not update correctly.
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5:POP SERVER NAME
6: POP USER ID
7: POP PASSWORD
8: DNS P .SRVADDRESS
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DHCP Server
Explanation of Settings
If you are working with a DHCP (Dynamic Host
Configuration Protocol) server, the following items are set
automatically.
1: IPADDRESS
Sets the IP address.
2: SUBNETMASK
1: IPADDRESS
Sets the subnet mask.
2: SUBNETMASK
3: DEFAULT GATEWAY
3: DEFAULT GATEWAY
Sets the default gateway address.
4: SMTP SERVER NAME
Enter either the IP address or the host name of the SMTP mail server.
If the DNS name of the SMTP server does not work,
8: DNS P .SRVADDRESS
Domain Name Service Primary Server
9: DNS S .SRVADDRESS
Domain Name Service Secondary Server
Use permanent IP addresses from DHCP.
!
try entering the IP address of the SMTP server.
Restrictions
!
After changing the network settings under User
Function 93, press MENU.
•
•
If DNS has been set, use the host name (e.g., mail.network.com).
If DNS has not been set, enter the IP address of the server. The
address must include the“.”(period) dividers (e.g.,
192.168.4.123).
The machine goes into standby mode.
•
up to 64 characters may be entered.
After a few seconds’ pause, the display shows that the
Network Card is being initialized. The data on the
Network Card is updated when this message disappears.
You may use Latin letters, numbers and symbols
To enter symbols, use either one-touch key 20 or key“0” of the
numericten-keypad.
The symbols that can be used are: ! # & ’ ( ) * + , - . / : ; = ? · @ ?
” _ % ~
The “~” (tilde) symbol shows on the display as “ ”.
Do not press MENU again while the initialization
message is on display (after changing the settings);
if you do, the settings will not update correctly.
-1
Both uppercase and lowercase letters can be used. To change the
case, press the CAPS key (one-touch key 31).
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5:POP SERVER NAME
6: POP USER ID
Enter either the IP address or the host name of the POP mail
server.
Enter the user ID registered on the POP3 server.
Restrictions
If the DNS name of the SMTP server does not work,
•
up to 16 characters may be entered.
!
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or key “0” of
the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . / : ; =
? · @ ? ” _ % ~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
try entering the IP address of the SMTP server.
Restrictions
•
If DNS has been set, use the host name (e.g.,
mail.network.com).
•
If DNS has not been set, enter the IP address of the server.
The address must include the“.” (period) dividers (e.g.,
192.168.4.123).
•
up to 64 characters may be entered.
7: POP PASSWORD
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or key “0” of
the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . / : ; =
? · @ ? ” _ % ~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
Enter the password registered on the POP3 server.
If a password has already been entered, it is shown as
XXXXXXXXXXXXXXXX (sixteen Xs).
Restrictions
•
up to 16 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or key “0” of
the numeric ten-key pad.
The symbols that can be used are: ! # & ’ ( ) * + , - . / : ; = ? ·
@ ? ” _ % ~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used. To change
the case, press the CAPS key (one-touch key 31).
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8: DNS P .SRVADDRESS
11: FAX E-mailAddress
DNS meansDomain Name Service.
P.SRV meansPrimaryServer.
Enter the e-mail address assigned to your machine.
Restrictions
Sets the IP address of the DNS primary server.
•
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or
key “0” of the numeric ten-key pad.
You do not have to change this setting if the server is
connected directly using its IP address.
9: DNS S .SRVADDRESS
The symbols that can be used are:
DNS meansDomain Name Service.
S.Serv meansSecondaryServer.
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
Sets the IP address of the DNS secondary server.
You change this setting only when a secondary server has
been set up.
10: HOST NAME
Enter the host name defined on this machine.
Restrictions
•
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or key “0” of
the numeric ten-key pad.
The symbols that can be used are:
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used. To change
the case, press the CAPS key (one-touch key 31).
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12: DSN (Delivery Status Notification)
13: NIC INITIALIZE
Resets the Network Card to its original factory settings.
MDN vs. DSN
You may also reset the card to factory settings by pressing
and holding the button on the card (if your network card
has a button).
!
MDN: you receive a confirmation that your message was
received by the destination mail server.
Make sure that you want to do this before proceeding.
DSN: you receive a confirmation that your message was
opened by the person you sent it to (the recipient).
!
When you reset the Network Card to factory settings, all
current settings are lost.
All systems involved in the communication must support
MDN and DSN.
The message “AREYOU SURE?” will show on the
display. You must confirm your choice before the unit
will reset to factory defaults.
When a mail server with DSN receives a message, it sends a
delivery confirmation to the sender of the message.
Change this setting to OFF, if you are sending a message to a
mail server that does not support DSN.
If you do not change this setting to OFF, the server may not
be able to handle the message correctly and a
communication error may occur.
Some servers can send mail to servers without DSN.
In this case, no delivery notification will be sent.
User Function 86, TEXT PRINT must be ON for your
!
!
machine to receive and print delivery notifications.
When User Function 93, Network Settings, DSN is ON,
your machine receives confirmations (MDN) from the
mail server of anyone sent a message by your machine.
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Changing Settings
There are four ways to change the network settings for your
machine.
Settings Changed Only by Using the Web Page
Printer Status
Network Status
1 menu of the machine
TCP/IP
2 web page of the network card
3 Telnet
NetWare
NetBEUI
Some settings can be accessed with any method.
Other settings are only accessed by one method.
EtherTalk
SNMP
This section lists the settings. The lists are organized by the
method used to access the settings. After the lists, each
access method is discussed.
Printer Menu
Internet Fax
SMTP Transmit
SMTP Receive
POP3
SMTP Port Number
POP Port Number
UseAPO
You can use theWeb Page, Internet Fax, to adjust the
!
settings for User Function 93, Network Settings.
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Settings Changed by Using the Web Page or the Menu
User Function 93, Network Settings
Using the Konica FAX 9930 Web Page
You can use the Web page of the network card to change the
network settings for your machine.
1: IPADDRESS
2: SUBNETMASK
To access the Web page of the network card, use a web
browser such as Internet Explorer or Netscape Navigator.
3: DEFAULT GATEWAY
4: SMTP SERVER NAME
5:POP SERVER NAME
6: POP USER ID
You can use the Web page of the network card to change
•
•
the items listed below
User Function 93, Network Settings
7: POP PASSWORD
8: DNS P .SRVADDRESS
9: DNS S .SRVADDRESS
10: HOST NAME
Changing Settings Using the Web Page
Printer Status
This is the main web access screen.
11:FAX E-mailAddress
12: DSN
Shows the message(s) currently displayed by your fax machine.
Network Status
13: NIC INITIALIZE
Shows the status of TCP/IP, NetWare and NetBEUI.
TCP/IP
NetWare
NetBEUI
EtherTalk
Not supported by this machine.
Do not change this setting.
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SNMP
The items listed here are only accessed via the web page.
POP Port Number
Sets the POP protocol port number.
Do not change this unless it is necessary.
The default setting is 110.
UseAPOP
You can also use the web page to adjust the settings for
User Function 93, Network Settings.
SMTPTransmit
Enables or disables the SMTP transmission protocol
For normal operations, set this to Enable.
SMTP Receive
This setting is available when you are using a POP server
that supports APOP.
WithAPOP, the POP password will be encrypted before
it is sent.
Enables or disables the SMTP reception protocol
For normal operations, set this to Enable.
If you do not wish to receive by SMTP, set this to Disable
SMTP reception forwards incoming Fax mail.
A communication error will occur if this setting is turned
on when using a server which does not support APOP.
Printer Menu
The Printer Menu provides information about Paper,
Trays, Timers andAlarms, and Emulations.
!
POP3
Enables or disables the POP reception protocol.
For normal operations, set this to Enable.
SMTP Port Number
This menu should not be displayed for this machine.
If it does display, you will not be able to change its settings.
Telnet
Sets the SMTP protocol port number.
Do not change this unless it is necessary.
The default setting is 25.
Your fax machine is Telnet capable.
You can use Telnet (via the network) to change the network
settings for your machine.
The differences are explained in this section.
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1 Press Menu/Exit to enter the menu.
2 Press Ä to select Location Program. PressEnter.
3 The cursor will be at Speed Dial. Press Enter.
Customization
4 Input the speed dial number you want to program, then
Programming e-mail Addresses
pressEnter.
You can program (store) e-mail addresses into your machine,
just as you do telephone numbers. You can create a group of e-mail
addresses, just as you can create a group of telephone numbers.
E-mail addresses can ONLY be programmed in
!
One-Touch keys 1 - 40.
5 Press Ä to select e-mail Address. Press Enter.
6 Input the e-mail address. Press Enter.
One-Touch Key 32 is the @ symbol.
For more information about groups, see the User’s Manual,
“Sending a Fax to Multiple Locations.”
Procedure
Print the Telephone Directory before you begin
programming. This provides a reference of the speed
dial numbers already programmed.
!
Use One-Touch Key 31 (Caps) to switch between upper
and lowercase letters, if necessary.
!
See the User’s Guide, “Reports, Telephone Directory.”
Be sure to write the name for any Speed Dial numbers
you program on the OneTouch Sheet(s).
7 Repeat the above process from Step 3 until you have
finished programming.
8 Press Menu/Exit to return the machine to standby mode.
The One Touch Sheet(s) provide space for a limited
number of Speed Dial numbers, depending on the model
of your fax machine.
9 When finished with the programming of One Touch keys,
lift off the plastic cover. Use a pencil to write the name of
the One Touch key you have programmed.
Konica FAX 9930 1 through 80.
Print the Telephone Directory when you finish
!
programming. This provides a reference of the Speed
Dial numbers already programmed.
See the User’s Guide, “Reports, Telephone Directory.”
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See the User’s Guide, “Reports, Telephone Directory.”
Be sure to write the name for any Speed Dial numbers
you program on the OneTouch Sheet(s).
Confirming e-mail Address Programming
If you want to check / verify an e-mail address you have
programmed, print the Telephone Directory.
See the User’s Guide, “Reports, Telephone Directory.”
E-mail Address Restrictions
•
up to 64 characters may be entered.
You may use Latin letters, numbers and symbols.
To enter symbols, use either one-touch key 20 or key “0”
of the numeric ten-key pad.
The symbols that can be used are:
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
The “~” (tilde) symbol shows on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
•
•
Must be programmed / assigned to one-touch keys 01~40.
Groups cannot combine e-mail addresses and telephone
numbers.
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Using Internet Fax
Sending a Document
Differences
General Information
Sending a document from the document feeder of the
machine using the Internet Fax feature is very similar to
sending a document using the Public Switched Telephone
Network (PSTN / regular phone line).
•
•
Internet Fax data is scanned into memory before
transmission.
Your machine must establish a server connection before
the document is sent.
See the User’s Guide, “Basic Faxing, Sending a Fax.”
Important!
Stopping a Transmission
!
•
Press Stop to end a transmission.
Internet faxes differ from traditional faxes in these
ways:
The transmission ends immediately.
Although your fax has security features, faxes sent over
the Internet are more vulnerable to interception than
faxes sent over the PSTN.
!
You do not confirm your request before it takes effect.
There is no way to verify that a message has been
received by the machine to which it was addressed.
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How to Send a Document
Sending to a Non-Programmed E-mail
1
Load your documents.
Also known as Numeric Keypad (Walk-up) e-mail faxing
2
Select the entry method.
If you want to send an Internet Fax, but you do not want to program
the e-mail address as a One-Touch, you must make sure that it is sent
as an Internet Transmission.
For more information on entry methods, refer to the User’s Guide,
“Basic Faxing, Sending a Fax.”
Entry methods are:
1
2
3
Load the document.
•
•
One-Touch
Search
Press the e-mail key.
Input the e-mail address.
You must know the first letter of the e-mail address to
search for an e-mail address.
One-Touch Key 32 is the @ symbol.
•
Non-programmed e-mail
!
Use One-Touch Key 31 (Caps) to switch between
upper and lowercase letters.
also known as a Numeric Keypad or walk-up
You must send the document as an Internet Transmission.
4
PressStart.
See the following section (“Sending to a Non-Programmed
E-mail”) for more information.
3
4
Press Start.
The machine scans the document and stores the document’s image
data into memory.
5
6
Next, the machine establishes a server connection.
“Sending” appears on the display when the server connection is
established.
At the end of the transmission, the result shows on the display and
a buzzer sounds.
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Limitations and Suggestions
TIFF Format
When functioning as an Internet Fax, your machine converts
scanned documents into a single TIFF-format file and sends it
by e-mail.
•
If you need a digital copy of a fax transmission for your records,
send the fax to the destination and your e-mail address. Your e-
mail address will receive a digital copy (.TIFF format) of
whatever you send.
The transmit resolutions are:
•
•
You cannot combine e-mail addresses and telephone numbers in
one fax transmission.
•
•
•
200 x 100 dpi in STD mode
200 x 200 dpi in FINE mode
300 x 300 dpi
If you select the same e-mail address twice, the document will be
sent to it only once.
or
600 x 600 dpi * in EX-FINE
200 x 200 dpi in PHOTO mode
The images are compressed using one of the standard formats
used on faxes:
•
•
To stop transmission, press STOP.
•
The transmission terminates immediately, without asking
for confirmation.
•
•
•
MH
MR
Internet Fax data is scanned into memory before
transmission. If the document is too long to fit into
memory, divide it and make two or more transmissions.
MMR *
* This setting can be changed
If you frequently divide documents, consider installing
additional memory.
Other manufacturer’s Internet Fax products may receive
only in the STD and FINE resolutions and in MH
compression mode.
!
Remember this if you are sending a document to an
Internet Fax made by a different manufacturer.
This is not an issue when you send to a machine
identical to yours or if you send to a PC.
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Your machine attaches the following text to fax document e-mails.
Receiving Internet Faxes
Your machine can receive Internet Faxes two ways.
There is a TIFF file in this mail, which has been sent from
an Internet Facsimile.
•
•
Automatic Reception
Manual Reception
You can see the TIFF file by using “Imaging” of Windows
NT4.0/Windows 95(OSR2)/Windows98/Windows 2000.
During automatic reception, your Internet Fax machine
automatically connects to the server and receives mail at the time
interval set in User Function 83, the POP INTERVALTIME setting.
------------------------------------------------------------------------------
#
If your machine performs an automatic reception, but no messages
(mail) are on the server, no record of the session is made.
“Imaging”,WindowsNT4.0,Windows95(OS/2,Windows98,Windows2000
are registered trademarks of US Microsoft Corporation.
If your machine performs a manual reception, but no messages
(mail) are on the server, service code F941 is used as the record
of the session.
Viewing TIFF Files
To view TIFF files, you must have a TIFF viewer installed on
your PC.
Internet Faxes are received into memory.
Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer
called Imaging, which you can use to view TIFF files.
!
Make sure that your machine has enough free memory
to receive fax messages.
Before printing a TIFF file from Imaging, go to
!
OPTIONS in either the Print screen or in Properties and
set the Print format to “Fit to Page.”
If too little memory is available, reception may be
terminated before the complete message is received.
If it is set at “Actual size”, part of the fax image may be
cut off from the printout.
Install an optional memory expansion kit if your Internet
Fax receptions frequently terminate before completion.
If User Function 86, Text Print is set to ON, your
!
machine cannot receive Internet Faxes while a print
alarm (e.g., no paper, cover open, paper jam) exists.
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Automatic Reception
Manual Reception
If your machine performs an automatic reception, but no
messages (mail) are on the server, no record of the session is
made.
Your machine can manually receive mail.
If your machine performs a manual reception, but no
messages (mail) are on the server, service code F941 is used
as the record of the session.
Single Message
If one message is on the server, your machine receives the
message and prints it.
1
2
3
4
Press Menu/Exit to enter the menu.
Press Ä or ¶ to select Internet Fax. PressEnter.
Press Ä or ¶ to select at Internet Rx. Press Enter.
PressStart.
Multiple Messages
If more than one mail message is on the server, your
machine receives all of the messages and prints them.
Text Print ON
If your machine performs a manual reception, but no
messages (mail) are on the server, the record of the session
shows service code F941.
If User Function 86, TEXT PRINT, is set to ON, your
machine receives only one message during each reception.
If User Function 86, Text Print is set to ON, your
!
machine will not receive Internet Faxes while a print
alarm (e.g., no paper, cover open, paper jam) exists.
If there is more than one mail message, your machine prints
one message at a time.
Your machine receives multiple mail messages one at a
time and prints them one at a time.
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Receiving TIFF files
Your machine receives mail messages with TIFF attachments
from the mail server and prints out the attached files.
Receiving e-mails (Body Text)
A fax sent over the Internet has three components.
•
•
•
Header
e-mail
TIFF attachment(s)
Restrictions
TIFF
The e-mail includes the To, From, and Date information.
Your machine can print out TIFFs in the Simple Mode
defined in ITU-T T.37.
It may include RE: (Subject) and body text (e-mail message).
The e-mail of an Internet Fax often comes with added
messages (text) before and after the TIFFs.
It cannot print any other TIFF format.
If your machine receives any other TIFF format, a
communication error occurs and an error report prints.
You can select how (or whether) these components print.
Resolution
Printing e-mails
When User Function 86, Text Print set to ON, the following
components print
Your machine can receive files with the following
resolutions.
•
•
•
header
e-mail (Body Text)
any messages (text) that appear before or after the
TIFFs
•
•
300 x 300 dpi or 600 x 600 dpi
200 x 400 dpi
Compression
Your machine can receive files with the following
compression formats.
Limitations
Your fax machine can print
•
•
•
MH
MR
•
ASCII text
Latin letters and numbers
Symbols ! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
MMR *
* This setting can be changed
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Your fax machine cannot print
Base 64 encoded text
Your fax machine may not be able to print
•
•
•
messages from an e-mail client
messages with text-file attachments
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Gateway Services (Forwarding)
Any fax image sent to this Personal Box is then forwarded
to the assigned e-mail address.
Faxes to an e-mail Address
Your fax machine can forward incoming faxes from an
F-Code fax machine to an e-mail address.
See the User’s Guide, “Advanced Operations, Confidential
Faxes, Programming Personal (Confidential) Mailboxes.”
Important!
See the User’s Guide, “Advanced Operations, Relay
Faxing.”
!
Be aware that although your fax has security features
(password protection, access restricted to certain
domain names), any system is vulnerable to attack. If
you set up your fax for this feature, it may be possible
for unauthorized faxes to be sent to other machines
through your fax machine.
How it works
1 An F-Code fax machine sends the fax message to your
Internet Fax machine.
2 Your Internet Fax machine then converts the message to an
e-mail and forwards it to a mail server.
3 The mail server then sends the e-mail to a computer or
Relay Print, User Function 27, must be ON for you to
use Gateway Services (Forwarding).
another Internet Fax.
!
The default setting for Relay Print, User Function 27, is
OFF, to help protect against unauthorized faxes being
sent through your machine.
E-mails to a Fax Number
Your machine can forward images received via e-mail to
another fax machine.
Your fax machine uses SMTP reception to do this.
This function is not supported for POP.
Procedure
1 Create a personal mailbox as a relay mailbox.
Use the format FAX=[telephone number}@{domain name}
to indicate the forwarding number.
2 Register a one-touch key, with an e-mail address assigned
to it, in the relay mailbox.
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The Internet Fax forwards the received TIFF file to the
number given after “FAX=” by normal fax transmission.
Telephone Number Restrictions
•
Characters that can be used Numbers 0-9
Symbols *, #, -, P (for pause) and +. The machine does not
receivethemessageifanythingelseisentered.
The items listed below have certain restrictions when used as
part of this feature.
•
The telephone number cannot be more than 40 digits long.
•
•
•
•
Image Restrictions
Telephone Number Restrictions
MailAddress Format
Domain Names
Mail Address Format
Theexactmailaddressformatrequiredfore-mail-to-faxforwardingvaries
from one network to another.
Consult with your network administrator for the correct format to use.
Example
Example
The e-mail address of your fax machine is:
Host name
intfax
To use the Gateway Service, the sender would use:
This follows the format
Domain name
network.com
e-mailAddress
FAX=[telephone number}@{domain name}.
FAX=[telephone number]@intfax.network.com
Image Restrictions
Both the mail server and your fax machine use this e-mail address
for forwarding the message.
•
Only TIFFs can be forwarded TIFFs must be the type of
file your machine can receive.
•
•
Text files cannot be forwarded.
Files in formats not supported by this machine cannot be
forwarded.
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Domain Name Restrictions
How it Works
You must register the domain names that your machine
will communicate with (receive data from) when
forwarding e-mail-to-fax.
1 The client sends a message to the mail server using the
address format [email protected].
A client can be a computer or an Internet Fax.
This is intended to prevent unauthorized access of the
e-mail forwarding function.
2 The mail server makes an enquiry to the DNS server about
fax.abc.com
•
•
up to five (5) domain names may be registered.
each domain name may be up to 64 characters long.
Your machine will only accept data from a sender when
3 The DNS server replies to the mail server with the IP
address of fax.abc.com.
4 The mail server forwards the message to the Internet Fax.
•
the sender’s domain name matches one of the
registered domain names
or
5 The Internet Fax then forwards the message to an F-Code
fax machine with the telephone number of 123.
It is also possible for an e-mail client to communicate
directly with this machine. To do this, specify the IP address
of this Internet Fax instead of the e-mail client’s SMTP server
address. Specify a recipient using the above address format
and attach a TIFF file in a format supported by this Internet
Fax, and you can have the TIFF file forwarded by fax on
reception.
•
the sender’s domain name is a sub-domain of one of
the registered domain names.
You can make a broadcast transmission to up to 10
recipients by specifying each telephone number in the
above mail address format.
Please note that it may not be possible to establish a
connection between this Internet Fax and some types of e-
mail clients.
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DNS Server
Mail Server Settings for E-mail-to-FAX
First, register your fax machine onto the DNS server.
Gateway Service
The setting changes explained here can only be made by a
network administrator.
In this example, the settings for a type of DNS server called
BIND run on UNIX are explained.
To use gateway service 1 (e-mail-to-KonicaFAX-to-G3 FAX),
the mail server and the DNS server must be configured to
forward e-mail to the your fax machine.
You will need to know or set the following items.
•
•
•
•
•
Network Setup
Install the fax machine as a device on the network
Add a record to the zone file
Add a PTR record to the reverse zone file
Restart the Server
Here are some examples of settings for forwarding mail to the
your fax machine.
The settings given here are only examples. Servers do not
have to be configured as shown in order to use the gateway
service.
Network Setup
The network in our example has this setup.
Network domain name:
abc.com
The domain name, host names and IP addresses given in this
text are for example only. You must set these values
according to your own network setup.
Host name of the mail server in this domain:
mail.abc.com
You will need to adjust settings in these categories.
•
•
DNS Server
Mail Server
IP address of this mail server:
192.168.1.100
Host name of the DNS server in this domain:
dns.abc.com
IP address of this DNS server:
192.168.1.101
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IP address of the client PC:
192.168.1.50
Pointer (PTR) Record
………
Host name of the client PC:
user.abc.com
100.1.168.192.in-addr.arpa. IN PTR mail.abc.com.
101.1.168.192.in-addr.arpa. IN PTR dns.abc.com.
50.1.168.192.in-addr.arpa. IN PTR user.abc.com.
105.1.168.192.in-addr.arpa. IN PTR fax.abc.com.
………
Install the Fax Machine
Now, install your fax machine on this network.
Host name of the fax machine: fax.abc.com
IP address of the fax machine: 192.168.1.105
Add a Record
Restart the Server
When all the records have been updated, restart the DNS
server.
Add a record of the fax machine on the zone file of the DNS
server (dns.abc.com).
After the above configuration has been made, all mail
addressed to <[email protected]> will be forwarded to the
fax machine.
Address (A) record
………
mail.abc.com. IN
dns.abc.com. IN
user.abc.com. IN
fax.abc.com. IN
………
A
A
A
A
192.168.1.100
192.168.1.101
192.168.1.50
192.168.1.105
Add a PTR Record
Add a PTR record of the fax machine to the reverse zone file.
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To configure the mail server, you will
Mail Server
Most of the time, the DNS server configuration explained in
the DNS Server section will allow you to use the e-mail-to-
FAX relay service.
1
2
3
4
5
insert strings into sendmail.def
add strings specifying email-to-FAX relay
create a new sendmail.cf
overwrite the original sendmail.cf
restart the mail server
The DNS server configuration is not always used.
Some mail servers are configured to process all mail
addressed to hosts belonging to their domain as mail to
themselves. If mail server mail.abc.com has been set up in
this way, it will regard mail to [email protected] as mail to
one of its users and will not forward it to your fax machine.
1 Insert the following strings to file sendmail.def.
………
ACCEPT_LOWER=yes
………
To prevent this, configure the mail server so it does not
process mail addressed to host fax.abc.com.
LOWER_MATCH_STYLE=!lw-file
………
The example assumes that
ACCEPT, etc. tells the server to receive mail to hosts
located within its domain.
•
•
•
The OS of mail.abc.com is FreeBSD.
The mail server is sendmail.
Configuration file sendmail.cf is generated using
utility “CF.”
!
LOWER, etc. tells the server to receive mail to hosts
located within its domain, EXCEPT mail to hosts listed
in sendmail.lw.
You will have to edit sendmail.cf directly if no
utility of this kind is available. For help, see Konica's
2 Add a string (specifying e-mail-to-FAX relay) to
/etc/sendmail.lw.
………
fax
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With “fax”, the server DOES NOT receive mail to
fax.abc.com.
!
3 Create sendmail.cf
and
4 overwrite the original sendmail.cf with it.
5 Restart the mail server.
After the above changes, sendmail will forward mail
addressed to [email protected] to your fax machine instead
of processing it itself.
Mail Forwarding Process
1 Client sends mail to mail server
2 Mail server makes enquiry to DNS server regarding
fax.abc.com
3 DNS replies to mail server
(returns the IP address of fax.abc.com)
4 Mail server forwards mail to fax machine
5 FAX communication to FAX number 123
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Network Scanner
Your fax machine can be used as a network scanner.
Image Resolution
The setting for User Function 89: Ex.Fine Mode adjusts
the resolution of the scanned image.
Remember the following when using your fax machine as a
network scanner:
The resolution may be set between 300 and 600 dpi.
•
•
you can adjust the resolution of the scanned images
turn off the IFAX Sender ID (User Function 90), or it
will appear on your scanned images
IFAX Sender ID
User Function 90: IFAX Sender ID must be set to ON when
you are using your fax machine for faxing using the Internet.
This places the IFAX Sender ID on the top of any documents
you send.
Example
Here is an example of using your fax machine as a network
scanner.
You have a hard copy document that you would like to
have on file as a digital copy.
However, when you are using your fax machine as a network
scanner, you do not want this information to appear on your
scanned documents.
You can use your fax machine to scan the document and
send the scan version (digital copy) to your e-mail address.
Set User Function 90: IFAX SENDER ID to OFF while
!
using your fax machine as a network scanner.
The scan version of the document is a TIFF file.
The IFAX Sender ID will not appear at the top of
scanned documents.
How it Works
The document is scanned as if it were being sent as an
Internet Fax, but the document is actually sent to an e-mail
address on the network.
Be sure to set IFAX Sender ID to ON when sending
faxes.
The recipient (destination e-mail address) receives the
document on their PC as a TIFF file.
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Network Printing
Printing on Transparencies
When printing on transparencies,
Printing Documents
To use your fax machine to print documents via the LAN,
you need to install the appropriate software from the supplied
CD-ROM and make the correct settings for your environment.
•
•
•
•
set the Media Type to Light
use manual feed
set the machine for face-up stacking
recommended transparency type is 3M CG2300
A brief description of each of the supported operating
systems and the suggested installation procedure appears in
this section.
Change the settings through the printer driver, (provided with
the optional MFP Kit).
When installing network card utilities, select the Quick Setup
option where it is available.
Operating Systems
The printer driver provided on the CD-ROM supports
!
only network printing.
NetWare
Recommended procedure:
Printing via the parallel port is not supported.
1
2
Install the printer driver.
Configure the network card.
Local printing through the parallel port requires a
different driver (provided with the optional MFP Kit).
The NetWare server has two modes.
For further details, please contact your authorized
supplier.
•
•
printer server mode and
remote printer mode
The Network Card supports either mode.
To use NetWare, the fax machine should be attached as a
printer under NetWare control.
For more details, see the information on the supplied CD-ROM.
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Windows NT 4.0 and Windows 2000
Windows 95/ 98
Recommended procedure:
Recommended procedure:
1
3
Install the printer driver.
Configure the network card.
1
3
4
Install the printer driver.
Install the Konica Print Monitor (LPR Utility).
Configure the network card.
When printing directly from Windows NT 4.0 or 2000, use LPR
(Microsoft TCP/IP Printing), included in Windows NT 4.0 and
2000.
When printing directly from Windows 95/98, the Konica
print Monitor (LPR Utility) should be installed from the
supplied CD-ROM.
Add the LPR port as the driver output port and assign it the
IPAddress configured for Network Card.
TCP/IP must be installed in Windows 95/98 in order to use
Konica Print Monitor (LPR Utility).
TCP/IP should be added to Windows NT 4.0, 2000 because it
is used for LPR.
For more details, see the information on the supplied CD-ROM.
While installing the driver on Windows 2000, you may
encounter a warning message about authentication.
Windows 3.1
!
Recommended procedure:
Ignore this message if it appears.
1
2
Install the printer driver.
Run SETUP.EXE from the Win31 directory on the
supplied CD-ROM.
It will not cause any problems with the installation of
the driver.
3
Configure the network card.
For more details, see the information on the supplied CD-ROM.
When printing from Windows 3.1, a NetWare Server is required,
since Windows 3.1 is not a network operating system.
Printing via LPR, from Windows 3.1 connected to the network
with other commercial TCP/IP protocols, is not assured.
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Other Operating Systems
Configuration
Other operating systems, such as Macintosh or UNIX, are not
supported.
Network settings can be modified through the front panel
(menu) of your fax machine via User Function 93: Network
Settings.
Configuring from Network Utilities
1 Press Menu/Exit to enter the menu.
(also known as CD Setup Utilities)
2 Press ¶ to select Setup, pressEnter.
The network card configurations may be altered from a PC
via the network, using the utilities on the CD-ROM. The
configuration settings can be accessed from the installer.
With these utilities, TCP/IP and NetWare parameters may be
configured.
3 Press Ä or¶ until LANOPTIONS appears on the display.
PressEnter.
4 PressÄ or¶ until User Function 93:NETWORK
SETTINGS appears on the display.
To print from Windows using LPR, it is necessary to set the IP
ADDRESS (User Function 93, Setting 1). This is not required
if printing from NetWare only. It is necessary for using
Internet Fax functions.
For more details, see the information on the supplied
CD-ROM.
When using the above utilities, the setup screen for
!
EtherTalk, which the fax machine does not support, will
be displayed.
Settings
1: IPADDRESS
Set EtherTalk “Disable” to prevent it from being used.
Sets the IP address.
2: SUBNETMASK
Sets the subnet mask.
3: DEFAULT GATEWAY
Sets the default gateway address.
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If Paper Size Check is set to ON, an alarm displays when
the paper size specified from the PC does not match the
paper size specified for the tray of the fax machine.
User Functions
These three user functions are specific to Network Printing.
•
•
•
Auto Tray Switch (User Function 80)
Paper Size Check (User Function 81)
LAN PrintT.O. (User Function 82)
When this alarm is displayed, put the correct size of paper in the
specified tray. Printing begins when the tray is closed.
After printing,
AutoTray Switch
User Function 80
Settings are: ON or OFF
Default is: OFF.
•
set the same paper as configured for the tray
or
•
change the tray configuration to the correct paper size.
Set to OFF
WhenAuto Tray Switch is set to ON, your fax machine will
use paper from another tray when paper runs out in one tray.
If Paper Size Check is set to OFF, printing occurs even if
the PC-specified and Paper Tray paper sizes don’t match.
The optional second tray must be installed for this to
function.
LAN PrintT.O.
!
User Function 82
The same size paper must be installed in both trays.
It is impossible to judge whether printing data is not being
transmitted due to network delay or the end of the data
stream. This time-out configuration allows the device to
cancel a print job when no printing data can be found after
a specified time has elapsed since the last data was
submitted.
Paper Size Check
User Function 81
Settings are: ON or OFF
Default is: ON.
Set to ON
Do not change the default configuration unless it is
absolutely necessary.
Settings are: 5 sec., 30 sec., 5 min.
Default Setting is: 30 sec.
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Banner Output
Your fax machine supports TEXT-style Banner of NetWare
3.x and NetWare 4.x.
Only US-ASCII characters will print.
!
Any characters that cannot be printed are shown as
spaces.
If a NetWare banner cannot be printed, alter the configuration
•
at your PC to “No Banner Used”
or
•
at NetWare Server to “No Banner Sent”.
Contact your NetWare Network Administrator for assistance.
When a problem occurs with banner printing, change the
banner settings to “NO” with the correct utilities. Do this
even though the Network Card supports FTP and LPR
banners.
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Network Problem
Problem Solving
If any printing problems occur (other than the errors
mentioned in this section), see the information on the
supplied CD-ROM.
There are two areas of Problem Solving.
•
•
End User
NetworkAdministrator
Network Administrator
End User
Service Codes
Option Board Error
When a communication error occurs, print the Activity
Report. Use the report to find the service code for the error.
If your fax machine displays the message, OPTION BOARD
ERROR, an error may have occurred at the interface between
the fax machine and the network card.
There are two types of service codes.
•
•
SMTP
POP3
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
SMTP Error Codes
Here is the format for SMTP communication service codes.
LAN Data Error
When LAN Data Error is shown on the fax display, there may
be a problem in the printing data transmitted via the network.
E123
E = SMTP communication
The printing data will be cancelled.
Re-send the print job.
123 = three-digit SMTP error code defined by RFC.
RFC is an Internet “standards” term meaning “Request For
Comment”. RFCs are documents that define standards or
proposed standard-definitions for network and Internet
operation. Individual RFCs define specific aspects of network or
Internet operation.
If this error occurs while printing documents, the error may be
a paper jam. Clear the jam.
When the print job was cancelled from a PC, LAN DATA
!
ERROR may be displayed. This is because defective data
may have been transmitted to the fax machine.
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Numbers 900 and above are codes defined specifically for
this Internet Fax.
SMTP Protocol Error Codes
The following are SMTP protocol error codes given in
RFC821.
Codes
RFC is an Internet “standards” term meaning “Request For
Comment.” RFCs are documents that define standards or
proposed standard-definitions for network and Internet
operation. Individual RFCs define specific aspects of
network or Internet operation.
E001 Text print
When E001 occurs, the “Number of Pages”
column in the Activity Report will be blank.
E002 Text received but not printed
When E002 occurs, the “Number of Pages”
column in the Activity Report will be blank.
When these occur, contact your network administrator.
E421 <domain> Service not available, closing
E900 Network Card I/F error
transmission channel.
E910 TCP/IP or SMTP/POP not supported or allowed by
This may be a reply to any command if the service
knows it must shut down.
Network Card
E920 Network Card not ready; transmission request
E450 Requested mail action not taken: mailbox
received while Network Card is initializing
unavailable.
E930 No match for domain received; invalid user name
Example: the mailbox is busy.
E451 Requested action aborted:
local error in processing
E931 E-mail cannot be received (invalid TIFF)
E932 E-mail cannot be received (other than invalid
TIFF)
E452 Requested action not taken:
insufficient system storage
E940 Memory full
E942 Command time-out
E950 Server communication error
E980 Aborted
E500 Syntax error, command unrecognized.
This may include errors such as command line too
long.
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E501 Syntax error in parameters or arguments
E502 Command not implemented
E503 Bad sequence of commands
E504 Command parameter not implemented
E550 Requested action not taken:
mailbox unavailable.
POP3 Communication Errors
There are no standard error code definitions for the POP3
protocol.
Here is the format for POP3 Communication Errors.
F123
F = POP3 Communication Errors
123 = three-digit SMTP error code defined by RFC.
Example: mailbox not found, no access
E551 User not local; please try <forward-path>
E552 Requested mail action aborted:
exceeded storage allocation
RFC is an Internet “standards” term meaning “Request For
Comment”. RFCs are documents that define standards or
proposed standard-definitions for network and Internet
operation. Individual RFCs define specific aspects of
network or Internet operation.
E553 Requested action not taken:
mailbox name not allowed
Codes
F001 Text print
Example: Mailbox syntax incorrect
E554 Transaction failed
When F001 occurs, the Number of Pages column
in the Activity Report is blank.
F002 Text received but not printed
When F002 occurs, the Number of Pages column
in the Activity Report is blank.
F010 POP protocol USER command error
F020 POP protocol PASS command error
F030 POP protocol RETR command error
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F040 POP protocol DELE command error
F050 POP protocol TOP command error
F900 Network Card I/F error
Transmission Troubleshooting
Transmission fails; a communication error occurs.
See if the server is down.
Are the IPADDRESS, SubNetMask and Default Gateway
settings correct?
F910 TCP/IP or SMTP/POP not supported or allowed by
Network Card
Has the SMTP server been configured correctly?
Has the host name been registered?
F920 Network Card not ready; transmission request
received while Network Card is initializing
(redial)
If using DNS, is the DNS server address correct?
If DNS is ON, some servers may cause an error.
Display shows message “OPTION BOARD ERROR.”
F931 E-mail cannot be received (invalid TIFF)
F932 E-mail cannot be received (other than invalid
TIFF)
An error may have occurred at the interface between the
fax machine and the network card.
F940 Memory full
F941 No new mail found in manual reception
F942 Command time-out
F950 Server communication error
F980 Aborted
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
I have turned MDN (or DSN) ON, but no confirmation has
been returned.
Both MDN and DSN are sent as text-format messages. If
the TEXT PRINT setting is OFF, the confirmations will not
be print.
MDN: If the receiving Internet Fax/e-mail client is not
capable of receiving MDN, you may not get a receipt.
DSN: If the receiving server does not support DSN, you
may not receive any confirmation.
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The TIFF file I sent does not print out at the receiver.
Reception Troubleshooting
Reception fails; a communication error occurs.
Resend the file, making sure to use Standard resolution
and MH coding.
Are the IPADDRESS, SubNetMask and Default Gateway
settings correct?
If you sent the file using Ex-fine resolution or any coding
mode other than MH, the receiving machine may not be
able to work with the file.
Has the POP server been configured correctly?
If using DNS, is the DNS server address correct?
T.37 simple mode Internet Fax products support only the
STD and FINE resolution settings and MH coding mode.
Have you set the USER ID correctly as registered on the
POP server?
Have you set the password correctly as registered on the
POP server?
If APOP is on, it will cause a communication error on a
POP server that does not supportAPOP.
Reception does not start.
Has the POP interval been set at 0?
If the TEXT PRINT setting is ON, you cannot receive
messages while a print alarm (no paper, cover open, paper
jam, etc.) is on.
Is there sufficient free memory space? Images are stored in
memory first, and cannot be received if there is not enough space.
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When I try to receive data manually, a warning message
appears on the display.
If this happens, access the mail server from your PC and
delete all the mail. With the mail server empty, carry out a
manual reception on the Internet Fax to delete the current
log stored on it.
Have you registered a POP server and a USER ID?
The display shows message “OPTION BOARD ERROR.”
I have sent data from an e-mail client on a PC to the
Internet Fax, but the reception has failed.
An error may have occurred at the interface between the
fax machine and the network card.
Have you used a TIFF format supported by this Internet Fax?
Turn off the fax machine. Verify that the network card is
correctly installed. Turn the machine on.
If only a text message has been sent, it will not print out
unless the User Function 86: TEXT PRINT is set to ON.
A communication error occurs during reception, and a
report is printed out.
Some e-mail clients send e-mail using unusual formats
which this machine cannot receive.
Your machine does not support the format of the received file.
The same mail prints repeatedly.
The fax machine prints out a large number of meaningless
characters.
Is the User Function 84: DELETE POP MSG set to TYPE2?
It may be printing out Base64-encoded data.
Do not use other settings unless you receive mail on a PC
as well as on your fax machine.
If this frequently occurs, change the User Function 86:
TEXT PRINT setting to OFF.
With the TYPE1 or OFF setting, you will get the same mail
repeatedly if the number of messages received exceeds the
maximum number that can be logged by this Internet Fax (50).
Communication errors occur, and service code F020 is
given each time.
The POP server password may be wrong, causing the server
to return authentication errors.
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Are the fax’s telephone line settings correct?
E-mail-to-Fax Troubleshooting
I have sent data using the format “FAX=[telephone
number]@[domain name], but it has not been delivered to
the Internet Fax.
Received e-mails are not deleting from the server the way I
want them to.
Check the setting of User Function 84: Delete POP
Message.
You may have set the domain name (the part after @)
incorrectly. Consult your Network Administrator about the
correct domain entry.
This setting determines how the received e-mails are
deleted from the mail server.
The Internet Fax refuses to receive data.
Check the entered telephone number.
If this user function is set to OFF, received e-mails remain
on the POP until the Network Administrator deletes them.
Characters that can be used are: numbers, +, #, *, P or –
Available settings are:
If you have entered a telephone number longer than 40
digits, the Internet Fax will not receive the transmission.
OFF: Do not delete mail
TYPE1: Delete only the mail your fax machine can print
out
Have you registered the recipient’s domain name onto the
Internet Fax?
TYPE2: Delete all mail
Is the format of the TIFF file you are sending supported by
this Internet Fax?
The default setting is TYPE2.
The communication logs (records) for the messages
received by my fax machine are not correct.
I have sent a text to the Internet Fax, but it does not
forward it.
This machine does not forward text.
I have tried to forward data by FAX, but communication
cannot be established.
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Your fax machine maintains a log of up to 50
communications.
The headers of my Internet Faxes are not printing the way
I want them to.
This log prevents repeat receptions of any messages that
have already been read.
Text Print (User Function 86) must be ON for this setting
(Header Print) to be valid.
However, if there are more than 50 messages on the server,
you may experience errors.
Check the setting for User Function 87: Header Print.
This function determines how the e-mail header is printed.
Available settings are: OFF, TYPE1, and TYPE2
Your fax machine will receive and print e-mails, but the
log will not be correct.
OFF: Header does not print. The message and any TIFF
attachments print.
To correct this error
Have the network administrator delete the received e-
mails (mail data) on the mail server.
TYPE1: SUBJECT/FROM/TO information prints.
TYPE2: All header information prints. This information
includes all routing and server information.
Make sure there is no mail.
Activate the POP reception on your fax machine.
The default setting is OFF.
This procedure will erase the log of the 50 previous
communications.
WhenIscandocuments, myfaxmachinesenderIDisincluded.
Check the setting for User Function 90: IFAX Sender ID.
Make sure it is OFF.
To prevent this error
If automatic POP reception is carried out while there is
no mail, the log will also be erased.
This function determines if the sender ID is included with
images scanned by the Internet Fax.
Regularly delete the received e-mails from the mail
server. Keep the number of records on the log below 50.
Available settings are: ON or OFF.
The default setting is ON.
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The setting for this function always applies when using
Internet Fax.
I’ve entered the DNS name of the SMTP server, but it
doesn’t work.
!
IFAX Sender ID (User Function 89) is independent from
Sender ID On/Off (User Function 23).
Try entering the IP address.
I’ve changed the settings for the network card (User
Function 93), but the changes are not being implemented.
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
Press MENU while the initialization message was displayed?
Pressing MENU while the initialization message is on
display (after changing the settings) will cause the
machine to “lose” the setting changes and the settings will
not update correctly.
My fax machine sender ID is not included in documents I
am sending.
Check the setting for User Function 90: IFAX Sender ID.
Make sure it is ON.
My server does not supportAPOP, and my fax machine is
experiencing communication errors
This function determines if the sender ID is included with
images scanned by the Internet Fax.
Make sure the Setting, UseAPOP, is set to OFF.
This setting is available when you are using a POP server
that supports APOP.
Available settings are: ON or OFF.
The default setting is ON.
WithAPOP, the POP password will be encrypted before it is sent.
The setting for this function always applies when using
Internet Fax.
A communication error will occur if this setting is turned
on when using a server which does not support APOP.
!
IFAX Sender ID (User Function 89) is independent from
Sender ID On/Off (User Function 23).
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
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Printing Troubleshooting
I want to use my fax machine as a printer. When I try to
install the printer driver on my Windows 2000 system, I
get a warning message about authentication.
Ignore this message if it appears. It will not cause any
problems with the installation of the driver.
I have the optional second paper tray installed. Why won’t
my machine automatically pull paper from the other tray
when one runs out?
Verify that User Function 80, Auto Tray Switch is ON.
Verify that the same size paper is installed in both trays.
Verify that the second tray is properly installed.
When printing over the network, my fax machine
sometimes won’t print the last page.
It is possible to judge whether printig data is not being
transmitted due to network delay or the end of the data
stream.
You can try to adjust the setting of User Function 82: LAN
Print T.O. to a longer interval
This time-out configuration allows the device to cancel a
print job when no printing data can be found after a
specified time has elapsed since the last data was
submitted.
T.37Internet FAX User’s Guide
59
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Konica FAX 9930
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