Kenmore Dishwasher DP840DWG User Manual

CONSUMER SERVICES TECHNICAL  
EDUCATION GROUP PRESENTS  
KD-10  
1998 DISHWASHERS  
Servicing and Troubleshooting  
MODELS  
DU800DWG DU801DWG DU805DWG  
DU810DWG DP840DWG DU840DWG  
DU850DWG DU890DWG DU910PFG  
DP920PFG DU920PFG GU940SCG  
GU960SCG GU980SCG  
JOB AID  
Part No. 4322430  
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TABLEOFCONTENTS  
INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . II  
TABLE OF CONTENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . III  
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV  
SECTION ONE  
DURAWASH MODELS W/ SOIL SETTLER AND TELESCOPING TOWER  
Model: DU800DWG, DU801DWG, DU805DWG, DU810DWG, DP840DWG,  
DU840DWG, DU850DWG, DU890DWG  
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Component Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Solutions to Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
SECTION TWO  
POWER CLEAN FILTER MODELS W/ TOWER WATER FEED  
Models: DU910PFG, DP920PFG, DU920PFG  
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Component Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
SECTION THREE  
POWER CLEAN FILTER MODELS W/ INTERNAL WATER FEED  
Models: GU940SCG, GU960SCG, GU980SCG  
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Component Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44  
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
SECTION FOUR  
Installation Considerations  
Custom Door Panel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Floor Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
This Service Manual is accompanied by a companion video presentation,  
SERVICING AND TROUBLESHOOTING  
1998 DISHWSHERS  
Part No. 4322329  
III  
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-- NOTES --  
IV  
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Section One  
DURAWASH MODELS WITH  
SOILSETTLERANDTELESCOPINGTOWER  
THEORY OF OPERATION  
Console Configuration  
DU800DWG, DU801DWG, DU805  
DU810DWG  
DU840DWG, DP840DWG  
DU850DWG  
DU890DWG  
1
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Special Feature  
Soil Settler  
This model is equipped with a soil settler system. The inlet to the soil settler funnel is located to the  
right and just behind the lower spray arm assembly. (Fig. 1-1)  
Fig. 1-1  
Since this inlet is located in an area that is relatively free of water turbulence, food particles washed  
from the dishes can collect in this area and fall through the funnel and accumulate in the collector. (Fig.  
1-2) Food particles continue to collect as long as the dishwasher is in the Wash mode.  
COLLECTOR  
PUMP INLET  
HOSE  
Fig. 1-2  
When the Wash cycle is finished, the dishwasher will reverse the direction of the motor and enter the  
Drain mode. Water is pumped into the port at the bottom of the soil collector during the Drain cycle  
causing the ball in the collector to rise against the opening in the bottom of the funnel. Water flows  
through and out of the collector through the top port and into the drain line. (Fig. 1-3) Food particles  
collected during the Wash cycle are carried out with the drain water. When the Drain cycle ends and  
the pump stops running, the ball settles to the bottom of the collector.  
Fig. 1-3  
2
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COMPONENT ACCESS  
! WARNING  
ELECTRICAL SHOCK HAZARD  
Disconnect electric supply from the dishwasher before servicing.  
Replace all panels before operating.  
Failure to do so could result in death or electrical shock.  
Component Location  
(Bottom Right-side  
Rear of Tub)  
3
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Removing the Spray Arm Assembly  
1. Disconnect the dishwasher from the house-  
hold electrical system.  
2. Open the dishwasher door and remove the  
lower rack.  
3. Use an adjustable slip-nut wrench and loosen  
the pump outlet nut. (Fig. 1-4)  
4. Lift the spray arm assembly out of the pump fitti
5. The spray arm can be disassembled by removing  
Fig. 1-4  
the retaining screw from the spray arm and removing the split-ring seal, the pump outlet nut  
and the support and bearing assembly. (Fig. 1-5)  
SPRAY ARM ASSEMBLY  
SPLIT RING SEAL  
PUMP OUTLET NUT  
SUPPORT & BEARING  
RETAINING SCREW  
Fig. 1-5  
Removing the Pump and Motor Assembly  
1. Disconnect the dishwasher from the household electrical system.  
2. Lay the dishwasher on its back and disconnect the wiring harness connector from the motor.  
3. Remove the motor support slip nut and remove the motor support. (Fig. 1-6)  
MOTOR SUPPORT  
SUPPORT  
SPLIT NUT  
Fig. 1-6  
4
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4. Disconnect the drain hose from the drain valve by loosening the Hex-head screw on the hose  
clamp. (Fig. 1-7)  
5. Disconnect the pump inlet hose from the pump and motor assembly. (Fig. 1-7)  
6. Remove the pump and motor assembly from the bottom of the dishwasher.  
NOTE: Once the pump and mo-  
tor assembly has been  
removed from the tub,  
PUMP INLET  
HOSE  
DRAIN  
HOSE  
the pump outlet grom-  
met can be removed  
from the inside of the  
tub. Check the pump  
outlet grommet for wear  
or damage and replace  
it if necessary.  
Fig. 1-7  
The motor can be removed from the pump assembly by removing the three T-20 Torx screws securing  
the motor to the pump assembly. (Fig. 1-8)  
TORX  
SCREWS  
NOTE: When reinstalling the  
motor make sure the  
keyed motor shaft lines  
up with the pump impel-  
ler.  
Fig. 1-8  
Servicing the Pump Assembly  
The pump impeller can be accessed by using  
an adjustable slip-nut wrench to turn the  
disk mount assembly counterclockwise.  
Once the disk mount assembly is removed,  
the impeller can be removed. (Fig. 1-9)  
SLIP-NUT WRENCH  
TORX  
SCREWS  
Fig. 1-9  
The drain valve can be accessed by removing  
the four (4) T-20 Torx screws securing the drain  
outlet cover to the pump assembly. The drain  
cover seal, diaphragm and diaphragm ring can  
be removed and replaced. (Fig. 1-10)  
Fig. 1-10  
5
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Removing the Soil Settler Assembly  
1. Disconnect the dishwasher from the household electrical system and lay the unit on its back.  
2. Remove the four (4) Hex-head screws securing the soil settler assembly to the tub.  
3. Disconnect the two (2) hoses from the soil settler collector.  
4. Remove the funnel and funnel grate, check valve ball and seal from the soil settler collector.  
(Fig. 1-11)  
FUNNEL GRATE  
FUNNEL  
CHECK VALVE BALL  
SEAL  
CLAMPS  
HOSE  
Fig. 1-11  
Removing the Heater Element  
1. Disconnect the dishwasher from the household electrical system.  
2. Disconnect the wiring harness connectors from the heater element terminals with a pair of  
needlenose pliers.  
3. Remove the two long Hex-head nuts securing the heater element to the tub. (Fig. 1-12)  
4. Remove the heater element from the three (3) metal clips that hold it suspended inside the tub.  
(Fig. 1-13)  
HEATER  
ELEMENT  
HEATER  
ELEMENT  
RETAINING  
NUTS  
Fig. 1-12  
Fig. 1-13  
6
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Removing the Water Inlet Valve  
1. Turn off the water supply to the dishwasher.  
2. Turn the timer knob clockwise to the NORMAL WASH position to energize the water inlet valve  
and relieve water pressure in the line.  
3. Turn the electrical supply to the dishwasher off and remove the toe panel and access panel.  
(Fig. 1-14)  
Fig. 1-14  
4. Disconnect the wiring harness connector from the  
Fig. 1-15  
water inlet valve terminals. (Fig. 1-15)  
5. Disconnect the water lines from the water inlet valve.  
6. Remove the Hex-head screw securing the water inlet  
valve to the tub support assembly.  
1-16  
Removing the Thermal Fuse  
WHITE  
WIRE  
1. Turn the electrical supply to the dishwasher off and  
remove the toe panel and access panel.  
RETAINING  
SCREW  
2. Disconnect the orange and white wires from the thermal  
fuse terminals. (Fig. 1-16)  
THERMAL  
FUSE  
3. Remove the Hex-head screw securing the thermal fuse  
ORANGE  
WIRE  
to the tub and remove the thermal fuse from the dishwasher.  
Removing the Float Switch  
1. Turn the electrical supply to the dishwasher off and  
remove the toe panel and access panel.  
2. Remove the Hex-head screw securing the float switch  
to the tub. (Fig. 1-17)  
FLOAT  
SWITCH  
HOUSING  
3. Lift the float from the housing inside the tub.  
4. Unsnap the float switch housing cover and disconnect  
the two (2) wires from the terminals of the switch.  
(Fig. 1-18)  
RETAINING  
SCREW  
Fig. 1-17  
TERMINALS  
WIRES  
Fig. 1-18  
SWITCH COVER  
7
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Removing the Check Valve  
RETAINING  
SCREW  
1. Remove the toe panel and access panel from the  
bottom of the dishwasher.  
2. Remove the hoses from the check valve.  
Fig. 1-19  
3. Remove the Hex-head screw securing the check valve to  
the tub support. (Fig. 1-19)  
Removing the Motor Relay  
1. Disconnect the dishwasher from the electrical supply and remove  
the toe panel and access panel from the bottom of the dishwasher.  
2. Disconnect the three (3) wiring harness connectors from the motor relay terminals.  
3. Remove the Hex-head screw securing the motor relay to the tub support. (Fig. 1-20)  
RETAINING  
SCREW  
Fig. 1-20  
Accessing Components Inside the Door  
1. Disconnect the dishwasher from the electrical  
supply and remove the toe panel and access  
panel from the bottom of the dishwasher.  
2. Disconnect the end of the door springs  
from the door spring tension adjustment  
holes in the frame runner. Note which  
holes were used and reattach the door  
Fig. 1-21  
springs in the same holes when the repairs  
are complete. (Fig. 1-21)  
T-15  
TORX  
3. Open the dishwasher door and remove the  
eight (8) T-15 Torx screws securing the inner  
door panel from the door frame. (Fig. 1-22)  
4. Remove the timer cover by releasing the  
two (2) retaining tabs at each end from the  
door frame.  
Fig. 1-22  
8
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Wiring Harness  
Connector  
Removing the Timer  
1. Disconnect the dishwasher from the electrical  
supply and remove the toe panel and access  
panel from the bottom of the dishwasher and  
the inner door panel.  
Screw  
Screw  
2. Disconnect the wiring harness connectors from  
the timer terminals. (Fig. 1-23)  
Wiring  
Harness  
Connector  
Screw  
3. Remove the three (3) Hex-head screws securing  
the timer to the door frame. (Fig. 1-23) The timer,  
cam and cam follower can now be removed.  
Fig. 1-23  
NOTE: When reinstalling the cam, be sure it is aligned with the keyed shaft of the timer.  
When reinstalling the timer, be sure the cam follower post is positioned inside the  
cam’s groove.  
Removing the Switch Assembly  
1. Disconnect the dishwasher from the electrical  
supply and remove the toe panel and access  
panel from the bottom of the dishwasher and  
the inner door panel.  
2. Disconnect the harness wires from the spade  
connectors on the switch assembly. (Fig. 1-24)  
3. Remove the two (2) Hex-head screws securing  
the switch assembly to the door frame. (Fig. 1-24)  
The switch assembly can now be removed.  
Screw  
Fig. 1-24  
Screw  
Removing the Door Latch Switches  
1. Disconnect the dishwasher from the electrical supply and remove the toe panel and access  
panel from the bottom of the dishwasher and the inner door panel. (Fig. 1-25)  
HANDLE &  
2. Disconnect the wiring harness connectors from  
LATCH  
ASSEMBLY  
the door latch switch terminals.  
3. Unclip the handle and latch assembly from the  
door frame.  
4. To remove the switches from the handle and latch  
assembly, push the two (2) retaining pins out of the  
holes and remove the switches.  
SWITCHES  
RETAINING  
PINS  
Fig. 1-25  
9
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Dishwasher Dispenser Disassembly  
1. Remove the drawbar spring. (Fig. 1-26)  
2. Align the lower drawbar holes with the locking tabs and remove the upper and lower drawbars.  
As you do, note the locating tabs behind them and how they align with their respective locating  
holes.(Fig. 1-27)  
3. Slide the drawbars apart. (Fig. 1-28)  
4. Turn the wet agent cap and seal assembly counterclockwise and remove it. (Fig. 1-29)  
5. Remove the seal from the cap.  
6. Use Special Tool - Part No. 303918 or a ¾” socket to press over the attaching tabs  
in the wet agent cap opening. Remove wet agent dispenser assembly.  
7. Remove wet agent dispenser actuator by spreading the two (2) locking tabs. (Fig. 1-30)  
8. Remove the upper and lower slides from the wet agent dispenser actuator.  
9. Remove the diaphragm spring and diaphragm.  
10. Use a screwdriver to gently release the lower tab and remove the detergent door  
actuator assembly. As you do, note the position of the door latch level through the hole in the  
lower slide. (Fig. 1-31)  
11. Remove the upper slide, the slide spring and the lower slide. (Fig. 1-32)  
Fig. 1-26  
Fig. 1-27  
10  
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Fig. 1-28  
Fig. 1-29  
Fig. 1-31  
Fig. 1-30  
11  
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Dishwasher Dispenser Assembly  
1. Assembly the upper slide, slide spring  
and lower slide to the detergent  
door actuator. (Fig. 1-32)  
2. Pass the detergent door latch lever  
through the panel making sure to turn the  
hook of the latch toward the detergent  
door. Snap the detergent door latch snap  
onto the door latch lever. (Fig. 1-31)  
3. The door latch lever must pass through  
the opening in the lower slide. Press the  
actuator assembly into position until the  
upper and lower tabs engage.  
4. Insert the diaphragm and diaphragm  
spring into the wet agent dispenser. Seat  
the diaphragm flush with the surface of  
the dispenser. (Fig. 1-30)  
5. Install the upper and lower slides into the  
wet agent dispenser actuator.  
6. Press the wet agent dispenser actuator  
into position on the dispenser so the lock-  
ing tabs engage.  
Fig. 1-32  
7. Press the wet agent dispenser assembly  
into position so the locking tabs engage  
the wet agent cap opening. No tool is  
needed for assembly. (Fig. 1-29)  
8. Install the seal on the wet agent cap.  
9. Insert the wet agent cap. Turn it clock-  
wise and close it.  
10. Slide the upper and lower drawbars  
together. (Fig. 1-28)  
11. Move all slides in both assemblies fully  
down. Keep the drawbars slid fully to-  
gether and align the drawbar holes over  
the locking tabs. Look behind the draw  
bars and make sure to engage the locat-  
ing tabs with their respective locating  
holes. Press the drawbars into position  
and slide them upward behind the locking  
tab ears. (Fig. 1-27)  
12. Install the drawbar spring. (Fig. 1-26)  
13. Install the drip cover by snapping it into  
place.  
12  
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SOLUTIONS TO COMMON PROBLEMS  
DIAGNOSING PROBLEM COMPONENTS  
PRECAUTIONS TO BE OBSERVED WHILE DIAGNOSING  
PROBLEM COMPONENTS  
Disconnect electric power from the dishwasher.  
Voltage checks should be made by inserting meter probes beside the wires in the connector blocks with the electric power source on  
and the connector block plugged in.  
Resistance checks should be made on components with the electric power off and the connector blocks disconnected.  
COMPONENT SCHEMATIC  
TESTING PROCEDURE  
RESULTS  
Motor Start Relay  
1. Disconnect the wire connectors and  
remove relay from unit.  
1. Relay upright - meter should read  
º (infinity.)  
2. Set VOM meter on the Rx1 scale.  
3. Set the relay upright.  
4. Measure resistance between blue and  
2. Relay upside-down - meter should  
read less than two (2)Ω.  
violet contacts.  
5. Turn relay upside-down.  
6. Measure resistance between blue and  
violet contacts.  
Drive Motor  
1. Disconnect the motor wiring harness  
plug from the motor connector.  
2. Set VOM meter on the Rx1 scale.  
3. Connect one probe to the white/violet  
connector.  
1. White/violet to blue/white - meter  
should read 5 - 7Ω.  
2. White/violet to yellow - meter  
should read 5 - 7Ω.  
3. White/violet to gray - meter  
should read 5 - 7Ω.  
4. Connect the other probe to the blue/  
white connector.  
5. Connect the meter probe to the yellow  
connector.  
6. Connect the probe to the grey  
connector.  
1. Disconnect wires connectors from the 1. Meter should read 0Ω.  
thermal fuse terminals.  
2. Set VOM meter to read Rx1 scale.  
3. Measure resistance between thermal  
fuse terminals.  
Thermal Fuse  
Heater Element  
Fill Valve  
1. Disconnect the wire connectors from  
the heater element terminals.  
1. Meter should read 25 - 35Ω.  
2. Set VOM meter to read Rx1 scale.  
3. Measure resistance between heater  
element terminals.  
1. Disconnect the wiring harness plug  
from the fill valve connector.  
1. Meter should read approximately  
700Ω.  
2. Set VOM meter to read Rx1 scale.  
3. Measure resistance between the  
terminals of the fill valve.  
1. Disconnect the wires connectors from 1. Float DOWN - meter should read  
Overfill Switch  
the overfill switch terminals.  
2. Set VOM meter to read Rx1 scale.  
3. Measure resistance between switch  
terminals.  
0Ω.  
2. Float UP - meter should read  
º (infinity).  
4. Block the float in the UP (full) position  
and measure resistance again.  
13  
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COMPONENT SCHEMATIC  
TESTING PROCEDURE  
RESULTS  
Timer Motor  
1. Disconnect the Wiring harness  
connector from the timer assembly.  
2. Set VOM meter on the Rx1 scale.  
3. Measure resistance between timer  
motor terminals.  
1. Meter should read 1800 - 3000Ω.  
Timer  
1. Disconnect the wiring harness  
connector from the timer assembly.  
2. Set VOM meter on the Rx1 scale.  
3. Connect one probe to contact 31.  
(Tan)  
1. Contact CLOSED - meter should  
read 0Ω.  
2. Contact OPEN - meter should  
read º (infinity).  
4. Connect the other probe to the timer  
contact to be tested.  
5. Manually advance the timer until the  
contact closes.  
6. Manually advance the timer until the  
contact opens.  
1. Remove the front door panel.  
2. Remove the drip cover.  
3. Latch the detergent door closed.  
4. Manually advance the timer through a  
complete cycle slowly.  
Dispenser Mechanism  
1. At 12 o’clock position - Draw bars  
will move upward causing the  
detergent actuator assembly to  
release the latch and detergent  
cup should open.  
2. At 4 o’clock position - Draw bars  
will again move upward causing  
the wetting agent actuator to  
release wetting agent.  
3. From the 6 o’clock position to the  
8 o’clock position the draw bars  
are driven down to reset the  
mechanism.  
14  
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TROUBLESHOOTING GUIDE  
PRECAUTIONS TO BE OBSERVED WHILE TROUBLESHOOTING  
AND DIAGNOSING PROBLEMS  
Always check wiring harness and connectors before initiating any test procedures.  
Disconnect electric power from the dishwasher before touching the printed circuit boards or re-seating wire connectors.  
Voltage checks should be made by inserting meter probes beside the wires in the connector blocks with the electric power source on  
and the connector block plugged in.  
Resistance checks should be made on components with the electric power off and the connector blocks disconnected.  
PROBLEM  
POSSIBLE CAUSES  
CORRECTION/TEST  
Dishwasher does not run or  
stops during a cycle  
1. Door is not latching properly.  
1. Check to make sure handle link  
is properly seated in door latch  
assembly. Check that the door  
switch is opening and closing  
properly.  
2. Child lock is "ON".  
2. Turn child lock "OFF"  
3. Wash Cycle not set properly.  
3. Review setting Wash Cycles in  
the Use and Care Guide.  
4. Household fuse blown or circuit  
breaker tripped.  
4. Have a qualified electrician check  
the circuit breaker or fuse.  
5. Washer is not wired into a circuit with 5. Have customer call a qualified  
proper voltage.  
electrician.  
1. Overflow protection float is stuck in  
"up" position.  
1. Check that the overflow  
protection float is free to move  
"up" and "down". Check that the  
overfill switch in opening and  
closing properly.  
Dishwasher will not fill  
2. Fill valve is inoperable.  
2. Check for continuity between  
contacts on fill valve.  
3. Open timer contacts.  
3. Test timer contacts.  
1. Air gap (if installed) is clogged.  
1. Follow air gap manufacturer's  
direction for cleaning.  
Dishwasher will not drain  
2. Pump motor is inoperable.  
3. Open timer contacts.  
2. Disconnect pump motor from  
wiring harness and check for  
continuity.  
3. Test timer contacts.  
1. Heater element burned out.  
2. Hi-limit thermostat inoperable.  
1. Check for continuity between the  
terminals of the heater element.  
2. Check for continuity between  
terminals of the hi-limit  
Dishwasher will not  
dry dishes  
thermostat.  
3. Check for continuity between  
3. Open circuit between timer and  
heater.  
timer switch contacts and heater.  
15  
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TECHNICAL INFORMATION  
Wiring Diagram  
Models DU800DWG, DU801DWG, DU805DWG  
SCHEMATIC SHOWN WITH DOOR SWITCHES CLOSED,  
ALL CONTACTS OPEN  
16  
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Cycle Timing Chart  
17  
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Wiring Diagram  
Model DU810DWG  
SCHEMATIC SHOWN WITH DOOR SWITCHES CLOSED,  
ALL CONTACTS OPEN  
18  
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Cycle Timing Chart  
19  
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Wiring Diagram  
Models DU840DWG, DP840DWG  
SCHEMATIC SHOWN WITH DOOR SWITCHES CLOSED,  
ALL CONTACTS OPEN  
20  
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Cycle Timing Chart  
21  
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Wiring Diagram  
Model DU850DWG  
SCHEMATIC SHOWN WITH DOOR SWITCHES CLOSED,  
ALL CONTACTS OPEN  
22  
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Cycle Timing Chart  
23  
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Wiring Diagram  
Model DU890DWG  
SCHEMATIC SHOWN WITH DOOR SWITCHES CLOSED,  
ALL CONTACTS OPEN  
24  
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Cycle Timing Chart  
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--NOTES --  
26  
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Section Two  
POWERCLEANFILTERMODELS  
WITHTOWERWATERFEED  
Models: DU910PFG, DP920PFG, DU920PFG  
THEORY OF OPERATION  
Console Configuration  
Model DU910PFG  
Models DP920PFG, DU920PFG  
Fig. 2-1  
POWER CLEAN FILTER Pump and Motor Operation  
1. Once the tub has filled with hot water the motor begins to rotate forcing the water up through the  
pump chamber and out through the spray arms. Two spray jets on the underside of the lower spray  
arm direct water down onto the fine mesh screen of the pump housing to clear soils that may  
collect there during the wash cycle. (Fig. 2-2)  
2. As water and soils return to the lower pump area, the chopper blade grinds the particles into  
smaller sizes that then pass through the perforated plate into the upper chamber of the pump. The  
pump impeller causes the soil ladened water to be lifted and moved to the outer edges of the pump  
chamber where they are forced into the separator. Clean water is then forced up through the spray  
arms and fine mesh screen. (Fig. 2-3)  
3. When the drain cycle begins, the drive motor changes direction. This relieves the pressure on the  
two check balls, opening the drain system.  
4. Water is pumped from the tub carrying soils from the separator into the drain sump of the pump.  
(Fig. 2-4)  
5. Soiled water is pumped out of the dishwasher through the check valve and drain hose. (Fig. 2-4)  
Fig. 2-3  
Fig. 2-4  
Fig. 2-2  
27  
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COMPONENT ACCESS  
INDICATOR  
LIGHTS  
TIMER  
DETERGENT  
AND RINSE AID  
DISPENSER  
ASSEMBLY  
PROGRAM  
SWITCHES  
HEATER  
LATCH  
ASSEMB
FILL  
VALV
UMP AND  
MOTOR  
SSEMBLY  
MOTOR  
RELAY  
OPERATING  
HI LIMIT  
THERMOSTAT  
FLOAT  
SWITCH  
THERMOSTAT  
(Attached to bottom  
of pump housing)  
28  
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Removing the Heater Element  
From beneath the cabinet:  
1. Remove the front access panel. (See Removing the Outer Door Panel)  
2. Pull the spade connectors off the heater element terminals.  
3. Unscrew the two (2) nuts securing the heater element to the bottom of the tub.  
(Fig. 2-5)  
From inside the tub:  
4. Remove the lower dish rack.  
Fig. 2-5  
5. Remove the lower spray arm.  
6. Slide the metal disks from the metal clips  
securing the left and right sides of the heater  
element.  
.
7. Carefully lift the heater element from the unit.  
Replacing the Heater Element  
Element Retaining Nuts (2)  
From inside the tub:  
1. Carefully place the terminal ends of the heater element through the two (2) holes at the  
bottom rear of the cabinet.  
2. Slide the metal disks into the clips to secure the left and right sides of the heater element.  
3. Replace the lower spray arm.  
4. Replace the lower dish rack.  
From underneath the cabinet:  
5. Secure the heater element in place with two (2) nuts. Be sure the element is seated firmly  
against the tub.  
6. Slide the spade connectors onto the heater element terminals.  
7. Replace the front access panel.  
Removing the Pump Motor Assembly  
SPRAY ARM  
1. Unscrew and remove the nozzle cap  
and remove the nozzle bearing and  
spray arm. (Fig. 2-6)  
LE  
P  
NOZZLE BEARING  
Fig. 2-6  
29  
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2. Disconnect the wiring harness from the motor harness plug.  
3. Rubber clamps secure the pump and motor assembly to the tub. Rotate these inward 90°.  
(Fig. 2-7)  
4. Remove the drain hose and clamp from the check valve and unscrew the check valve  
from the pump. (Fig. 2-8)  
5. Remove the tuned sound absorber. Use an open-end wrench to loosen the shaft from the  
motor. Do not loosen the sound absorber by torquing on the large tuned resonator.  
-- NOTE --  
A small container will be required to catch water from the drain hose after removal.  
Check Valve  
Drain Hose  
Clamp  
Drain  
Hose  
Tuned  
Sound  
Absorber  
mp  
Rotated  
d 90°  
Fig. 2-7  
Fig. 2-8  
6. Remove the pump and motor assembly by pulling up through the inside of the tub. (Fig. 2-9)  
Servicing the Operating Thermostat  
The operating thermostat is secured to the bottom  
of the pump housing. (Fig. 2-10)  
1. Disconnect the two (2) wiring harness leads  
from the terminals on the thermostat.  
2. Remove the two (2) Hex-head screws  
securing the thermostat to the pump housing.  
Operating  
Thermostat  
Fig. 2-10  
30  
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ACCESSING COMPONENT INSIDE THE DISHWASHER DOOR  
Removing Access and Outer Door  
Panels  
1. Loosen but do not remove the two (2) toe  
panel screws below the access panel. Re-  
move and set aside the two (2) screws above  
the access panel. (Fig. 2-11)  
2. Remove the access panel assembly by slid-  
ing it upward to clear the loosened screws.  
(Fig. 2-11)  
3. Remove the two (2) screws from the bottom  
of the outer door panel. (Fig. 2-11)  
4. Pull the bottom of the outer door panel out-  
ward and slide it down approximately ¼” to  
½”. The panel will then be free for removal.  
(Fig. 2-11, inset)  
5. Remove the existing door insulation. Access  
to the detergent and rinse aid dispensers is  
now possible.  
Fig. 2-11  
Removing the Inside Door Panel  
1. Disconnect the dishwasher from the electrical  
supply.  
T-15  
TORX  
2. Disconnect the end of the door springs  
from the door spring tension adjustment  
holes in the frame runner.  
3. Open the dishwasher door and remove the  
eight (8) T-15 Torx screws securing the inner  
door panel from the door frame. (Fig. 2-12)  
4. Slide the inner door panel back toward the dish-  
washer to disengage the spring loaded locking  
tab from the door panel, then lift the door panel  
away from the door. (Fig. 2-13)  
Fig. 2-12  
Inner Door  
Panel  
Spring Loaded  
Locking Tab  
Fig. 2-13  
4. Remove the control cover.  
SLIDE INNER DOOR  
PANEL TOWARD  
DISHWASHER  
31  
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Replacing the Spring Loaded Locking Tab  
The inner door panel is held in place by a spring loaded locking tab located on the door frame rail, just  
below the console. (Fig. 2-14)  
To remove this assembly, remove the spring and slide the locking tab back until the locating tab is in  
the key hole. (Fig. 2-15) Then lift the locking tab up. To replace the assembly, reverse this procedure.  
Locking Tab  
Assembly  
Fig. 2-15  
Fig. 2-14  
32  
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TROUBLESHOOTING GUIDE  
Model DU910PFG  
PRECAUTIONS TO BE OBSERVED WHILE TROUBLESHOOTING  
AND DIAGNOSING PROBLEMS  
Always check wiring harness and connectors before initiating any test procedures.  
Disconnect electric power from the dishwasher before touching the printed circuit boards or re-seating wire connectors.  
Voltage checks should be made by inserting meter probes beside the wires in the connector blocks with the electric power source on  
and the connector block plugged in.  
Resistance checks should be made on components with the electric power off and the connector blocks disconnected.  
PROBLEM  
POSSIBLE CAUSES  
CORRECTION/TEST  
1. Door is not latching properly.  
1. Check to make sure handle link  
is properly seated in door latch  
assembly. Check that the door  
switch is opening and closing  
properly.  
Dishwasher does not run or  
stops during a cycle  
2. Child lock is "ON".  
2. Turn child lock "OFF"  
3. Wash Cycle not set properly.  
3. Review setting Wash Cycles in  
the Use and Care Guide.  
4. Household fuse blown or circuit  
breaker tripped.  
4. Have a qualified electrician check  
the circuit breaker or fuse.  
5. Washer is not wired into a circuit with 5. Have customer call a qualified  
proper voltage.  
electrician.  
Dishwasher will not fill  
1. Overflow protection float is stuck in  
"up" position.  
1. Check that the overflow  
protection float is free to move  
"up" and "down". Check that the  
overfill switch in opening and  
closing properly.  
2. Fill valve is inoperable.  
2. Check for continuity between  
contacts on fill valve.  
3. Open timer contacts.  
3. Test timer contacts.  
1. Air gap (if installed) is clogged.  
1. Follow air gap manufacturer's  
direction for cleaning.  
Dishwasher will not drain  
2. Pump motor is inoperable.  
3. Open timer contacts.  
2. Disconnect pump motor from  
wiring harness and check for  
continuity.  
3. Test timer contacts.  
1. Heater element burned out.  
2. HI-limit thermostat inoperable.  
1. Check for continuity between the  
terminals of the heater element.  
2. Check for continuity between  
terminals of the hi-limit  
Dishwasher will not  
dry dishes  
thermostat.  
3. Check for continuity between  
3. Open circuit between timer and  
heater.  
timer switch contacts and heater.  
33  
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TECHNICAL INFORMATION  
Model DU910PFG  
Wiring Diagram  
SCHEMATIC SHOWN WITH DOOR SWITCHES CLOSED,  
ALL CONTACTS OPEN  
34  
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WASH
Strip Circuits  
HEAT DRY
NO HEAT DRY  
(Switch H OPEN)  
WATER HEATING
DRAIN
FILL
Harness Terminal Block (Wire End)  
Black  
White  
35  
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Cycle Timing Charts  
36  
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TROUBLESHOOTING GUIDE  
Models DP920PFG & DU920PFG  
PRECAUTIONS TO BE OBSERVED WHILE TROUBLESHOOTING  
AND DIAGNOSING PROBLEMS  
Always check wiring harness and connectors before initiating any test procedures.  
Disconnect electric power from the dishwasher before touching the printed circuit boards or re-seating wire connectors.  
Voltage checks should be made by inserting meter probes beside the wires in the connector blocks with the electric power source on  
and the connector block plugged in.  
Resistance checks should be made on components with the electric power off and the connector blocks disconnected.  
TROUBLESHOOTING GUIDE  
PROBLEM  
POSSIBLE CAUSES  
CORRECTION/TEST  
1. Door is not latching properly.  
1. Check to make sure handle link  
is properly seated in door latch  
assembly. Check that the door  
switch is opening and closing  
properly.  
Dishwasher does not run or  
stops during a cycle  
2. Child lock is "ON".  
2. Turn child lock "OFF"  
3. Wash Cycle not set properly.  
3. Review setting Wash Cycles in  
the Use and Care Guide.  
4. Household fuse blown or circuit  
breaker tripped.  
4. Have a qualified electrician check  
the circuit breaker or fuse.  
5. Washer is not wired into a circuit with 5. Have customer call a qualified  
proper voltage.  
electrician.  
Dishwasher will not fill  
1. Overflow protection float is stuck in  
"up" position.  
1. Check that the overflow  
protection float is free to move  
"up" and "down". Check that the  
overfill switch in opening and  
closing properly.  
2. Fill valve is inoperable.  
2. Check for continuity between  
contacts on fill valve.  
3. Control board is inoperable.  
3. Check for 110VAC between P2-5  
and P12-3.  
1. Air gap (if installed) is clogged.  
2. Pump motor is inoperable  
Dishwasher will not drain  
1. Follow air gap manufacturer's  
direction for cleaning.  
2. Disconnect pump motor from  
wiring harness and check for  
continuity between V & BU, V &  
GY and V & Y.  
3. Control board is inoperable.  
1. Heater element burned out.  
3. Check for 110VAC between P10  
and P3, P10 and P5 and P10  
and P4.  
Dishwasher will not  
dry dishes  
1. Check for continuity between the  
terminals of the heater element.  
Check for 110VAC between P6  
and P8.  
2. Hi-limit thermostat inoperable.  
2. Check for continuity between  
terminals of the hi-limit  
thermostat.  
37  
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TECHNICAL INFORMATION  
Models DP920PFG & DU920PFG  
WIRING DIAGRAM  
CONNECTOR PIN OUT  
Pin No.  
DESCRIPTION  
Wire Color  
P1  
P2-1  
P2-2  
P2-3  
P2-4  
P2-5  
P3  
Ribbon Cable to User Interface  
Pressure Switch (Soil Sense)  
Thermistor/Thermostat  
Detergent Dispenser  
Rinse Agent Dispenser  
Fill Valve  
O - GY  
GY - O  
O - BK  
LBU  
BR  
Motor Main Winding  
BU  
P4  
Motor Auxiliary Winding - Wash  
Motor Auxiliary Winding - Drain  
Switch L1 to Heater  
Y
P5  
GY  
P6  
W - R  
W - V  
T
P7  
AC Neutral  
P8  
L1  
Switched L1 to Vent, Fill Valve,  
Dual Dispenser & Pressure Sw.  
BU - BK  
R - BK  
P9  
P10  
Switched L1 to Motor Common  
38  
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STRIP CIRCUITS  
39  
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STRIP CIRCUITS  
CYCLE TIMING CHART  
40  
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CYCLE TIMING CHART NOTES  
Note 1:  
Pre-Wash Sense Interval  
“sani rinse” has been selected, the target thermal hold temperature for the  
“sani rinse” option must be satisfied and maintained. If this condition is not  
satisfied (because the final rinse thermal hold default time elapsed or power to  
the dishwasher was lost at any time during the remainder of the cycle that  
follows due to a door opening or AC line failure) then the sani complete indica-  
tor will flash on and off at the end of the cycle. Opening the door or pressing  
any key will turn the indicator off in either case.  
Pressure switch contact closure at any time during this interval causes the  
cycle to jump to interval 37. Immediately. For the normal cycle, the heater is  
“off” during this interval. For the heavy and pots-n-pans cycles the heater is  
“on” during this interval. The power scour option changes this interval to a 16  
minute heated wash interval for all 3 cycles (normal, heavy and pots-n-pans).  
If the water temperature reaches 140ºF or the thermostat closes. The heater  
is turned “off”. Time continues to elapse and all other output states remain the  
same until the prescribed interval time has elapsed.  
Note 12: Motor Drain Phase Winding  
This output is only “on” when the motor is starting in the wash mode. When  
the control has determined that the motor has started, the wash phase wind-  
ing will be turned “off”.  
Note 2:  
Pre-Wash Thermal Hold  
This thermal hold is only executed during the heavy and pots-n-pans cycles.  
The thermal hold setpoint is 140ºF or thermostat contact closure and the de-  
fault time is 25 minutes.  
Note 13: Motor Drain Phase Winding  
This output is only “on” when the motor is starting in the drain mode. When the  
control has determined that the motor has started. The drain phase winding  
will be turned “off”.  
Pressure switch contact closure at any time during this interval causes the  
cycle to jump to interval 37. Immediately.  
Note 3:  
Pre-Rinse Sense Interval  
Note 14: Diagnostic Sensor Input Test  
Pressure switch contact closure at any time during this interval causes the  
cycle to jump to interval 31. Immediately. For the normal cycle, the heater is  
“off” during this interval. For the heavy and pots-n-pans cycles the heater is  
“on” during this interval. The power scour option changes this interval to a  
heated wash interval for the normal cycle. If the water temperature reaches  
140ºF or the thermostat closes. The heater is turned “off”. Time continues to  
elapse and all output states remain the same until the prescribed interval time  
has elapsed.  
The soil sense pressure switch input is active during this interval. Pressure  
switch contact closure at any time during this interval causes the cycle to jump  
to the next interval. Immediately.  
Note 15: Diagnostic Thermal Hold  
The default status for this thermal hold is “on”. The thermal hold set point is  
140ºF or thermostat contact closure and the default time is 60 minutes. After  
60 minutes, the thermal hold is terminated and normal cycle timing resumes.  
The diagnostic test cycle advance function can also be used to terminate this  
thermal hold.  
Note 4:  
Pre-Rinse Thermal Hold  
This thermal hold is only executed during the heavy and pots-n-pans cycles  
and only occurs if the pressure switch trips during the sense or thermal hold  
intervals of the pre-wash the thermal hold setpoint is 140ºF or thermostat con-  
tact closure and the default time is 20 minutes. Pressure switch contact clo-  
sure at any time during this interval causes the cycle to jump to interval 31.  
Immediately.  
Note 16: Cycle Complete  
A clean indicator will be on at the end of this cycle. Opening the door or  
pressing any key will turn the indicator off.  
Note 17: Diagnostics Cycle -- Thermostat/Thermistor Indicator  
The “clean” LED will turn on during the display test at the beginning of the  
cycle (interval 11) and again at the conclusion of the cycle (interval 2) regard-  
less of what it detects on the thermistor input. The “clean” LED will be on in  
intervals 1 through 8 of the cycle whenever an “open” (resistance greater than  
200K OHMS. +/- 50K OHMS) is detected on the thermistor input by the  
control. Consequently, if a normally open operating thermostat were to be  
installed on the thermistor input, the “clean” LED would be on throughout the  
cycle until the thermostat tripped (e.g., during the thermal hold); With a ther-  
mistor installed, the clean LED would only be on in intervals 10 and 0. Be-  
cause the thermistor always has a resistance of between 50 K-OHMS and 8  
K-OHMS under normal operating conditions.  
Note 5:  
Main Wash Thermal Hold  
This thermal hold is automatic for the pots-n-pans and heavy cycles (set point  
= 140ºF). For the normal cycle. This thermal hold is invoked by selecting the  
power scour or high temp wash options (Set Point = 140ºF) or as a result of  
the pressure switch tripping during the pre-wash (Set Point = 130ºF). For the  
low energy wash and quick wash cycles. This thermal hold is invoked by se-  
lecting the high temp wash option (Set Point = 140ºF). In all cases, the default  
time for this thermal hold is 20 minutes  
Note 6:  
Main Wash Recirculation Interval  
The power scour option increases the length of this interval to 10:00 for the  
pots-n-pans and heavy cycles.  
Options  
Note 7:  
Final Rinse Thermal Hold  
Water Heat:  
This thermal hold is automatic for all cycles except the china wash and rinse  
only cycles (Set Point = 140ºF). For the china wash cycle, this thermal hold  
only occurs if the pressure switch trips during the pre-rinse (Set Point = 130ºF).  
In all cases the default time is 25 minutes.  
Forces a thermal hold to occur in the main wash regardless of soil level. The  
set point for this thermal hold is 140ºF. This option is automatic with the pots-  
n-pans and heavy cycles. It is not available on china wash or rinse only cycles.  
Sani Rinse:  
If the sani rinse option is selected, then the set point for this thermal hold  
becomes 150ºF and the default time changes is 25 minutes.  
Raises the setpoint temperature of the thermal hold in the final rinse to ap-  
proximately 65ºC/150ºF. This option is not available with china wash, quick  
wash & rinse only cycles. This option is only possible on models that use a  
thermistor.  
Note 8:  
Air Dry  
The default status for the dry period is heat dry “on”. Selecting the “air dry”  
option causes the heater to be turned “off” during this interval.  
Air Dry:  
Opens the circuit to the heater element during the dry period of the cycle. This  
option is not available on quick wash or rinse only cycles (which have no dry  
period).  
Note 9:  
China Dry Interval  
When the china wash cycle is selected, the heater will be turned off during this  
interval.  
Power Scour:  
Note 10: Option LED’s  
When a valid option is active, then the LED for the option will be “on”.  
Inserts additional heated wash time into the pots-n-pans, heavy and normal  
cycle pre-wash sequence (interval 39 becomes a 16 minute, thermostatically  
controlled, heated wash). Turns the heater on in interval 33 of the normal  
cycle pre-rinse, invokes a thermal hold in the main wash of the normal cycle  
and extends interval 23 to 10 minutes in the pots-n-pans and heavy cycles.  
This option is not available on low energy, china wash, quick wash or rinse  
only cycles.  
Note 11: Sani Complete LED  
When the “sani rinse” option has been selected and completed. A “sani com-  
plete” indicator is illuminated at the end of the cycle. During a cycle in which  
41  
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DIAGNOSTICS AND SALES DEMO TIMING CHART  
INTERVAL  
11  
10  
9
8
7
6
5
4
3
2
1
0
POTS & PANS  
HEAVY  
S
T
S
T
NORMAL  
LOW ENERGY  
CHINA  
QUICK WASH  
RINSE ONLY  
POWER SCOUR  
HIGH TEMP WASH  
SANI RINSE  
AIR DRY  
A
N
D
B
Y
A
N
D
B
Y
CANCEL  
DELAY 2 HR  
DELAY 4 HR  
DELAY 6 HR  
WASHING LED  
ADD-A-DISH LED  
WATER HEATING LED NOTE  
4
3
SENSING LED  
NOTE  
RINSING LED  
DRYING LED  
CLEAN LED  
NOTE  
5
6
(17) (17) (17) (17) (17) (17) (17) (17)  
CONTROL LOCKED LED  
SANI COMPLETE LED  
MINUTES  
SECONDS  
2
6
2
TH  
2
1
55  
6
5
6
3
VENT (disp., fill, soil enable)  
MOTOR  
WASH DIRECTION  
DRAIN DIRECTION  
FILL  
NOTE  
NOTE  
2
2
DETERGENT DISPENSER  
RINSE AGENT DISPENSER  
HEATER  
SOIL SENSE  
NOTE 3  
3
4
REFERENCE NOTES  
WHIRLPOOL ‘98 DIAGNOSTICS  
DIAGNOSTICS AND SALES DEMO TIMING CHART NOTES  
1.  
The diagnostics test cycle starts at interval 11 and concludes at interval  
2. To initiate the diagnostics test cycle, press the following sequence of  
keys within 10 seconds:  
illuminated whenever the control detects a resistance of greater than  
approximately 45 K-OHMS on the thermistor/ thermostat circuit. This  
feature is intended to help determine whether a thermostat or thermistor  
is installed. A thermostat with normally open contacts would trigger the  
clean LED (until the thermostat is tripped). Under normal operation, the  
resistance of the thermistor is always less than 45 K-OHMS and would  
not trigger the clean LED.  
High Temp Wash, Air Dry, High Temp Wash, Air Dry  
or  
Power Scour, Air Dry, Power Scour, Air Dry  
The diagnostics test cycle may be manually advanced to the next inter-  
val by pressing the pots & pans key. To exit diagnostics, press cancel.  
7.  
8.  
The wash and drain auxiliary windings are only “on” when the motor is  
being started. When the control has determined that the motor has been  
started satisfactorily, the auxiliary winding will be turned “off”.  
2.  
3.  
The sales demo cycle consists of a single 6-minute wash interval which  
starts at interval 1 and concludes at interval 0. To initiate the sales  
demo cycle, press the following sequence of keys within 10 seconds:  
Entering the key sequence high temp wash (or power scour), air dry,  
high temp wash (or power scour), air dry, after a cycle has started, will  
enable the pots-n-pans key rapid advance feature. This will allow ser-  
vice to rapidly step to any interval of the currently running cycle.  
High Temp Wash, Air Dry, High Temp Wash, Air Dry, High Temp Wash  
or  
Power Scour, Air Dry, Power Scour, Air Dry, Power Scour  
Other Control Features:  
The diagnostics test cycle executes a soil sensing interval at interval 9  
to test the soil sensing circuit. The sensing LED is illuminated through  
out this sense interval.  
Cancel/Drain:  
Terminates current active cycle and clears cycle selections. Executes 2-minute  
drain upon first selection if water is likely to be left in sump. Subsequent  
selections toggle between 2-minute drains and going to standby.  
If the soil sensing pressure switch is tripped at any time during this sense  
interval, the control will immediately terminate the sense interval and  
proceed with the remainder of the diagnostics cycle.  
Control Lock:  
The control lock LED is illuminated and all keys of the keyboard are disabled  
whenever the control lock feature is invoked by the customer. The control  
lock feature (and LED) can be turned on or off by the customer at any time by  
holding down the air dry option key for 4 seconds.  
If the time limit for this sense interval elapses without detecting soil, the  
control simply proceeds with the remainder of the diagnostics cycle.  
4.  
The diagnostics cycle suspends cycle timing and executes a thermal  
hold at interval 7. The thermal hold interval is terminated and cycle  
timing resumes when the water is heated to the desired set point tem-  
perature (60ºC/140ºF). The maximum default time limit elapses (1 hour),  
or the cycle is manually advanced to the next interval by pressing the  
pots & pans key. The water heating LED is illuminated during the ther-  
mal hold.  
Delay Start:  
Allows the customer to delay the start of a cycle by up to 6 hours. Each press  
of the delay key increases the delay time selection by two hours. The selected  
delay period will begin clocking down upon selecting the cycle key. The cycle  
selected will begin automatically upon completing the delay period.  
Error Messages:  
5.  
6.  
The clean LED is illuminated at the end of both the diagnostics test cycle  
and the sales demo cycle. The clean LED can be extinguished by open-  
ing the door or pressing any key.  
Stuck Key:  
If the control detects that a key is stuck in the depressed position, dishwasher  
operation will be suspended and the control will flash the LED associated with  
that key until the condition is corrected. If a key without an LED is stuck or  
multiple keys are stuck, the control will flash the lock-out LED.  
During intervals 9 through 3 of the diagnostics cycle, the clean LED is  
42  
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Section Three  
POWERCLEANFILTERMODELS  
WITHINTERNALWATERFEED  
Models: GU940SCG, GU960SCG, GU980SCG  
THEORY OF OPERATION  
Console Configurations  
Model GU940SCG  
Model GU960SCG  
Model GU980SCG  
POWER CLEAN FILTER Pump and Motor Operation  
1. Once the tub has filled with hot water the motor begins to rotate forcing the water up through the pump  
chamber and out through the spray arms. Two spray jets on the underside of the lower spray arm direct water  
down onto the fine mesh screen of the pump housing to clear soils that may collect there during the wash  
cycle.(Fig. 3-1)  
2. As water and soils return to the lower pump area, the chopper blade grinds the particles into smaller sizes  
that then pass through the perforated plate into the upper chamber of the pump. The pump impeller causes  
the soil ladened water to be lifted and moved to the outer edges of the pump chamber where they are forced  
into the separator. Clean water is then forced up through the spray arms and fine mesh screen. (Fig. 3-1)  
3. When the drain cycle begins, the drive motor changes direction. This relieves the pressure on the two check  
balls, opening the drain system.  
4. Water is pumped from the tub carrying soils from the separator into the drain sump of the pump. (Fig. 3-2)  
5. Soiled water is pumped out of the dishwasher through the check valve and drain hose. (Fig. 3-3)  
Fig. 3-1  
Fig. 3-2  
Fig. 3-3  
43  
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COMPONENT ACCESS  
Servicing the Vertical Water Tube  
The vertical water tube in these models delivers  
water to the spray arm mounted underneath the  
upper dish rack and a smaller spray arm mounted  
at the top of the dishwasher tub. (Fig. 3-4)  
If the pump and motor assembly must be  
removed for servicing, the vertical water tube  
must be disconnected from the pump cover as  
follows:  
1. Remove the upper dish rack.  
Securing  
Tab  
2. Dislodge the upper portion of the  
vertical water tube from the plastic  
knob on the back of the tub by pressing  
down on the nozzle. (Fig. 3-5)  
Fig. 3-4  
3. Pull the securing tabs of the clamp holding  
the internal water feed tube to the pump  
PUSH  
DOWN ON  
NOZZLE  
outlet nozzle and remove the clamp. (Fig. 3-6)  
4. Rotate the lower end of the tube either left  
or right off the pump nozzle. (Fig. 3-7)  
Fig. 3-5  
Securing  
Clamp  
PULL  
PULL  
Securing  
Tab  
Securing  
Tab  
Internal  
Water  
Tube  
Fig. 3-6  
Fig. 3-7  
-- NOTE --  
Do not pull the vertical water tube forward or up in an attempt to remove it from the pump nozzle.  
The smaller spray arm at the top of the tub does not need to be removed  
to service the pump and motor assembly.  
44  
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Servicing the Soil Sensing System  
The Soil Sensing System consists of a pressure sensitive switch connected to the dishwasher pump  
base. (Fig. 3-8) The system detects excessive amounts of food soils during the sensing portion of the  
wash cycle and signals the electronic control board to either terminate the wash cycle and initiate  
drain to flush soils from the system or skip certain parts of the heavy soil cycle.  
The pressure switch is connected to the pump base through a plastic hose. The pressure switch is  
secured to the bottom of the dishwasher tub by two (2) Hex- head screws.  
Pressure Switch  
Plastic Tube  
Fig. 3-8  
Servicing The Dishwasher Dispenser  
Assembly  
Fig. 3-9  
Models DU920SFG, DP920SFG, GU940SFG,  
GU960SFG and GU980SFG utilize a modified  
draw bar to accommodate two wax motors (Fig.  
3-9) to activate the detergent and wetting agent  
dispensers. The remainder of the dispenser as-  
sembly is serviced in the same manner as all other  
models.  
Wire  
Connector  
Dual Wax  
Motors  
45  
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Dishwasher Dispenser Disassembly  
1. Remove the drawbar spring. (Fig. 3-10)  
2. Grasp the lower edge of the drawbar and  
pull it away from the panel stop. Slide the  
drawbar down until the drawbar holes align  
with the locking tabs, then remove the  
drawbar. Note how the locating tabs be-  
hind the drawbar align with their respec-  
tive locating holes in the drawbar. (Fig. 3-  
11)  
3. Turn the wet agent cap and seal assem-  
bly counterclockwise and remove it.  
(Fig. 3-12)  
4. Remove the seal from the cap.  
5. Use Special Tool - Part No. 303918 or a  
¾” socket to press over the attaching tabs  
in the wet agent cap opening. Remove  
wet agent dispenser assembly. (Fig. 3-12)  
6. Remove wet agent dispenser actuator by  
spreading the two (2) locking tabs. (Fig.  
3-13)  
Fig. 3-10  
7. Remove the actuator slide from the wet  
agent dispenser actuator.  
8. Remove the diaphragm spring and  
diaphragm.  
9. Use a screwdriver to gently release the  
lower tab and remove the detergent door  
actuator assembly. As you do, note the  
position of the door latch level through  
the hole in the lower slide. (Fig. 3-14)  
10. Remove the detergent door latch by care  
fully spreading the latch snap locking tabs  
apart with a screwdriver while pushing  
firmly against the end of the door latch  
lever until the lever is released through the  
hole.  
11. Remove the upper slide, the slide  
spring and the lower slide. (Fig. 3-15)  
Fig. 3-11  
46  
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Fig. 3-12  
Fig. 3-13  
Fig. 3-14  
47  
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Dishwasher Dispenser Assembly  
1. Assembly the slide and slide spring to the  
detergent door actuator. (Fig. 3-15)  
2. Pass the detergent door latch lever  
through the panel, making sure to turn the  
hook of the latch toward the detergent  
door. Snap the detergent door latch snap  
onto the door latch lever. (Fig. 3-14)  
3. The door latch lever must pass through  
the opening in the lower slide. Press the  
actuator assembly into position until the  
upper and lower tabs engage.  
4. Insert the diaphragm and diaphragm  
spring into the wet agent dispenser. Seat  
the diaphragm flush with the surface of  
the dispenser. (Fig. 3-13)  
5. Press the wet agent dispenser actuator  
into position on the dispenser so the lock-  
ing tabs engage.  
6. Install the actuator slide into the wet agent  
dispenser actuator.  
Fig. 3-15  
7. Press the wet agent dispenser assembly  
into position so the locking tabs engage  
the wet agent cap opening. No tool is  
needed for assembly. (Fig. 3-12)  
8. Install the seal on the wet agent cap.  
9. Insert the wet agent cap. Turn it clock-  
wise and close it.  
10. Install the drawbar by referring to the de-  
tails in Figure 3-11. Be sure the actuator  
slide is positioned against the wet agent  
dispenser. Align the drawbar holes over  
the locking tabs. Look behind the draw  
bar and make sure to engage the locking  
tabs with their respective locating holes.  
Press the drawbar into position and slide  
it upward behind the locking tab ears.  
11. Install the drawbar spring and snap the  
drip cover into place. (Fig. 3-10)  
48  
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DIAGNOSTICS AND SALES DEMO TIMING CHART  
INTERVAL  
11  
10  
9
8
7
6
5
4
3
2
1
0
POTS & PANS  
HEAVY  
S
T
S
T
NORMAL  
LOW ENERGY  
CHINA  
QUICK WASH  
RINSE ONLY  
POWER SCOUR  
HIGH TEMP WASH  
SANI RINSE  
AIR DRY  
A
N
D
B
Y
A
N
D
B
Y
CANCEL  
DELAY 2 HR  
DELAY 4 HR  
DELAY 6 HR  
WASHING LED  
ADD-A-DISH LED  
WATER HEATING LED NOTE  
4
3
SENSING LED  
NOTE  
RINSING LED  
DRYING LED  
CLEAN LED  
NOTE  
5
6
(17) (17) (17) (17) (17) (17) (17) (17)  
CONTROL LOCKED LED  
SANI COMPLETE LED  
MINUTES  
SECONDS  
2
6
2
TH  
2
1
55  
6
5
6
3
VENT (disp., fill, soil enable)  
MOTOR  
WASH DIRECTION  
DRAIN DIRECTION  
FILL  
NOTE  
NOTE  
2
2
DETERGENT DISPENSER  
RINSE AGENT DISPENSER  
HEATER  
SOIL SENSE  
NOTE 3  
3
4
REFERENCE NOTES  
WHIRLPOOL ‘98 DIAGNOSTICS  
DIAGNOSTICS AND SALES DEMO TIMING CHART NOTES  
1.  
The diagnostics test cycle starts at interval 11 and concludes at interval  
2. To initiate the diagnostics test cycle, press the following sequence of  
keys within 10 seconds:  
illuminated whenever the control detects a resistance of greater than  
approximately 45 K-OHMS on the thermistor/ thermostat circuit. This  
feature is intended to help determine whether a thermostat or thermistor  
is installed. A thermostat with normally open contacts would trigger the  
clean LED (until the thermostat is tripped). Under normal operation, the  
resistance of the thermistor is always less than 45 K-OHMS and would  
not trigger the clean LED.  
High Temp Wash, Air Dry, High Temp Wash, Air Dry  
or  
Power Scour, Air Dry, Power Scour, Air Dry  
The diagnostics test cycle may be manually advanced to the next inter-  
val by pressing the pots & pans key. To exit diagnostics, press cancel.  
7.  
8.  
The wash and drain auxiliary windings are only “on” when the motor is  
being started. When the control has determined that the motor has been  
started satisfactorily, the auxiliary winding will be turned “off”.  
2.  
3.  
The sales demo cycle consists of a single 6-minute wash interval which  
starts at interval 1 and concludes at interval 0. To initiate the sales  
demo cycle, press the following sequence of keys within 10 seconds:  
Entering the key sequence high temp wash (or power scour), air dry,  
high temp wash (or power scour), air dry, after a cycle has started, will  
enable the pots-n-pans key rapid advance feature. This will allow ser-  
vice to rapidly step to any interval of the currently running cycle.  
High Temp Wash, Air Dry, High Temp Wash, Air Dry, High Temp Wash  
or  
Power Scour, Air Dry, Power Scour, Air Dry, Power Scour  
Other Control Features:  
The diagnostics test cycle executes a soil sensing interval at interval 9  
to test the soil sensing circuit. The sensing LED is illuminated through  
out this sense interval.  
Cancel/Drain:  
Terminates current active cycle and clears cycle selections. Executes 2-minute  
drain upon first selection if water is likely to be left in sump. Subsequent  
selections toggle between 2-minute drains and going to standby.  
If the soil sensing pressure switch is tripped at any time during this sense  
interval, the control will immediately terminate the sense interval and  
proceed with the remainder of the diagnostics cycle.  
Control Lock:  
The control lock LED is illuminated and all keys of the keyboard are disabled  
whenever the control lock feature is invoked by the customer. The control  
lock feature (and LED) can be turned on or off by the customer at any time by  
holding down the air dry option key for 4 seconds.  
If the time limit for this sense interval elapses without detecting soil, the  
control simply proceeds with the remainder of the diagnostics cycle.  
4.  
The diagnostics cycle suspends cycle timing and executes a thermal  
hold at interval 7. The thermal hold interval is terminated and cycle  
timing resumes when the water is heated to the desired set point tem-  
perature (60ºC/140ºF). The maximum default time limit elapses (1 hour),  
or the cycle is manually advanced to the next interval by pressing the  
pots & pans key. The water heating LED is illuminated during the ther-  
mal hold.  
Delay Start:  
Allows the customer to delay the start of a cycle by up to 6 hours. Each press  
of the delay key increases the delay time selection by two hours. The selected  
delay period will begin clocking down upon selecting the cycle key. The cycle  
selected will begin automatically upon completing the delay period.  
Error Messages:  
5.  
6.  
The clean LED is illuminated at the end of both the diagnostics test cycle  
and the sales demo cycle. The clean LED can be extinguished by open-  
ing the door or pressing any key.  
Stuck Key:  
If the control detects that a key is stuck in the depressed position, dishwasher  
operation will be suspended and the control will flash the LED associated with  
that key until the condition is corrected. If a key without an LED is stuck or  
multiple keys are stuck, the control will flash the lock-out LED.  
During intervals 9 through 3 of the diagnostics cycle, the clean LED is  
49  
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TROUBLESHOOTING GUIDE  
PRECAUTIONS TO BE OBSERVED WHILE TROUBLESHOOTING  
AND DIAGNOSING PROBLEMS  
Always check wiring harness and connectors before initiating any test procedures.  
Disconnect electric power from the dishwasher before touching the printed circuit boards or re-seating wire connectors.  
Voltage checks should be made by inserting meter probes beside the wires in the connector blocks with the electric power source on  
and the connector block plugged in.  
Resistance checks should be made on components with the electric power off and the connector blocks disconnected.  
TROUBLESHOOTING GUIDE  
PROBLEM  
POSSIBLE CAUSES  
CORRECTION/TEST  
1. Door is not latching properly.  
1. Check to make sure handle link  
is properly seated in door latch  
assembly. Check that the door  
switch is opening and closing  
properly.  
Dishwasher does not run or  
stops during a cycle  
2. Child lock is "ON".  
2. Turn child lock "OFF"  
3. Wash Cycle not set properly.  
3. Review setting Wash Cycles in  
the Use and Care Guide.  
4. Household fuse blown or circuit  
breaker tripped.  
4. Have a qualified electrician check  
the circuit breaker or fuse.  
5. Washer is not wired into a circuit with 5. Have customer call a qualified  
proper voltage.  
electrician.  
Dishwasher will not fill  
1. Overflow protection float is stuck in  
"up" position.  
1. Check that the overflow  
protection float is free to move  
"up" and "down". Check that the  
overfill switch in opening and  
closing properly.  
2. Fill valve is inoperable.  
2. Check for continuity between  
contacts on fill valve.  
3. Control board is inoperable.  
3. Check for 110VAC between P2-5  
and P12-3.  
1. Air gap (if installed) is clogged.  
2. Pump motor is inoperable  
Dishwasher will not drain  
1. Follow air gap manufacturer's  
direction for cleaning.  
2. Disconnect pump motor from  
wiring harness and check for  
continuity between V & BU, V &  
GY and V & Y.  
3. Control board is inoperable.  
1. Heater element burned out.  
3. Check for 110VAC between P10  
and P3, P10 and P5 and P10  
and P4.  
1. Check for continuity between the  
terminals of the heater element.  
Check for 110VAC between P6  
and P8.  
2. Check for continuity between  
terminals of the hi-limit  
Dishwasher will not  
dry dishes  
2. Hi-limit thermostat inoperable.  
thermostat.  
50  
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TECHNICAL INFORMATION  
Model DU940SCG, DU960SCG, DU980SCG  
WIRING DIAGRAM  
CONNECTOR PIN OUT  
Pin No.  
DESCRIPTION  
Wire Color  
P1  
P2-1  
P2-2  
P2-3  
P2-4  
P2-5  
P3  
Ribbon Cable to User Interface  
Pressure Switch (Soil Sense)  
Thermistor/Thermostat  
Detergent Dispenser  
Rinse Agent Dispenser  
Fill Valve  
O - GY  
GY - O  
O - BK  
LBU  
BR  
Motor Main Winding  
BU  
P4  
Motor Auxiliary Winding - Wash  
Motor Auxiliary Winding - Drain  
Switch L1 to Heater  
Y
P5  
GY  
P6  
W - R  
W - V  
T
P7  
AC Neutral  
P8  
L1  
Switched L1 to Vent, Fill Valve,  
Dual Dispenser & Pressure Sw.  
BU - BK  
R - BK  
P9  
P10  
Switched L1 to Motor Common  
51  
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STRIP CIRCUITS  
52  
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STRIP CIRCUITS  
CYCLE TIMING CHART  
53  
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CYCLE TIMING CHART NOTES  
Note 1:  
Pre-Wash Sense Interval  
“sani rinse” has been selected, the target thermal hold temperature for the  
“sani rinse” option must be satisfied and maintained. If this condition is not  
satisfied (because the final rinse thermal hold default time elapsed or power to  
the dishwasher was lost at any time during the remainder of the cycle that  
follows due to a door opening or AC line failure) then the sani complete indica-  
tor will flash on and off at the end of the cycle. Opening the door or pressing  
any key will turn the indicator off in either case.  
Pressure switch contact closure at any time during this interval causes the  
cycle to jump to interval 37. Immediately. For the normal cycle, the heater is  
“off” during this interval. For the heavy and pots-n-pans cycles the heater is  
“on” during this interval. The power scour option changes this interval to a 16  
minute heated wash interval for all 3 cycles (normal, heavy and pots-n-pans).  
If the water temperature reaches 140ºF or the thermostat closes. The heater  
is turned “off”. Time continues to elapse and all other output states remain the  
same until the prescribed interval time has elapsed.  
Note 12: Motor Drain Phase Winding  
This output is only “on” when the motor is starting in the wash mode. When  
the control has determined that the motor has started, the wash phase wind-  
ing will be turned “off”.  
Note 2:  
Pre-Wash Thermal Hold  
This thermal hold is only executed during the heavy and pots-n-pans cycles.  
The thermal hold setpoint is 140ºF or thermostat contact closure and the de-  
fault time is 25 minutes.  
Note 13: Motor Drain Phase Winding  
This output is only “on” when the motor is starting in the drain mode. When the  
control has determined that the motor has started. The drain phase winding  
will be turned “off”.  
Pressure switch contact closure at any time during this interval causes the  
cycle to jump to interval 37. Immediately.  
Note 3:  
Pre-Rinse Sense Interval  
Note 14: Diagnostic Sensor Input Test  
Pressure switch contact closure at any time during this interval causes the  
cycle to jump to interval 31. Immediately. For the normal cycle, the heater is  
“off” during this interval. For the heavy and pots-n-pans cycles the heater is  
“on” during this interval. The power scour option changes this interval to a  
heated wash interval for the normal cycle. If the water temperature reaches  
140ºF or the thermostat closes. The heater is turned “off”. Time continues to  
elapse and all output states remain the same until the prescribed interval time  
has elapsed.  
The soil sense pressure switch input is active during this interval. Pressure  
switch contact closure at any time during this interval causes the cycle to jump  
to the next interval. Immediately.  
Note 15: Diagnostic Thermal Hold  
The default status for this thermal hold is “on”. The thermal hold set point is  
140ºF or thermostat contact closure and the default time is 60 minutes. After  
60 minutes, the thermal hold is terminated and normal cycle timing resumes.  
The diagnostic test cycle advance function can also be used to terminate this  
thermal hold.  
Note 4:  
Pre-Rinse Thermal Hold  
This thermal hold is only executed during the heavy and pots-n-pans cycles  
and only occurs if the pressure switch trips during the sense or thermal hold  
intervals of the pre-wash the thermal hold setpoint is 140ºF or thermostat con-  
tact closure and the default time is 20 minutes. Pressure switch contact clo-  
sure at any time during this interval causes the cycle to jump to interval 31.  
Immediately.  
Note 16: Cycle Complete  
A clean indicator will be on at the end of this cycle. Opening the door or  
pressing any key will turn the indicator off.  
Note 17: Diagnostics Cycle -- Thermostat/Thermistor Indicator  
The “clean” LED will turn on during the display test at the beginning of the  
cycle (interval 11) and again at the conclusion of the cycle (interval 2) regard-  
less of what it detects on the thermistor input. The “clean” LED will be on in  
intervals 1 through 8 of the cycle whenever an “open” (resistance greater than  
200K OHMS. +/- 50K OHMS) is detected on the thermistor input by the  
control. Consequently, if a normally open operating thermostat were to be  
installed on the thermistor input, the “clean” LED would be on throughout the  
cycle until the thermostat tripped (e.g., during the thermal hold); With a ther-  
mistor installed, the clean LED would only be on in intervals 10 and 0. Be-  
cause the thermistor always has a resistance of between 50 K-OHMS and 8  
K-OHMS under normal operating conditions.  
Note 5:  
Main Wash Thermal Hold  
This thermal hold is automatic for the pots-n-pans and heavy cycles (set point  
= 140ºF). For the normal cycle. This thermal hold is invoked by selecting the  
power scour or high temp wash options (Set Point = 140ºF) or as a result of  
the pressure switch tripping during the pre-wash (Set Point = 130ºF). For the  
low energy wash and quick wash cycles. This thermal hold is invoked by se-  
lecting the high temp wash option (Set Point = 140ºF). In all cases, the default  
time for this thermal hold is 20 minutes  
Note 6:  
Main Wash Recirculation Interval  
The power scour option increases the length of this interval to 10:00 for the  
pots-n-pans and heavy cycles.  
Options  
Note 7:  
Final Rinse Thermal Hold  
Water Heat:  
This thermal hold is automatic for all cycles except the china wash and rinse  
only cycles (Set Point = 140ºF). For the china wash cycle, this thermal hold  
only occurs if the pressure switch trips during the pre-rinse (Set Point = 130ºF).  
In all cases the default time is 25 minutes.  
Forces a thermal hold to occur in the main wash regardless of soil level. The  
set point for this thermal hold is 140ºF. This option is automatic with the pots-  
n-pans and heavy cycles. It is not available on china wash or rinse only cycles.  
Sani Rinse:  
If the sani rinse option is selected, then the set point for this thermal hold  
becomes 150ºF and the default time changes is 25 minutes.  
Raises the setpoint temperature of the thermal hold in the final rinse to ap-  
proximately 65ºC/150ºF. This option is not available with china wash, quick  
wash & rinse only cycles. This option is only possible on models that use a  
thermistor.  
Note 8:  
Air Dry  
The default status for the dry period is heat dry “on”. Selecting the “air dry”  
option causes the heater to be turned “off” during this interval.  
Air Dry:  
Opens the circuit to the heater element during the dry period of the cycle. This  
option is not available on quick wash or rinse only cycles (which have no dry  
period).  
Note 9:  
China Dry Interval  
When the china wash cycle is selected, the heater will be turned off during this  
interval.  
Power Scour:  
Note 10: Option LED’s  
When a valid option is active, then the LED for the option will be “on”.  
Inserts additional heated wash time into the pots-n-pans, heavy and normal  
cycle pre-wash sequence (interval 39 becomes a 16 minute, thermostatically  
controlled, heated wash). Turns the heater on in interval 33 of the normal  
cycle pre-rinse, invokes a thermal hold in the main wash of the normal cycle  
and extends interval 23 to 10 minutes in the pots-n-pans and heavy cycles.  
This option is not available on low energy, china wash, quick wash or rinse  
only cycles.  
Note 11: Sani Complete LED  
When the “sani rinse” option has been selected and completed. A “sani com-  
plete” indicator is illuminated at the end of the cycle. During a cycle in which  
54  
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Section Four  
INSTALLATIONCONSIDERATIONS  
INSTALLING CUSTOM PANEL ACCESSORY KIT  
Custom Color Panels:  
Black  
P/N 675775  
White  
P/N 675776  
Almond P/N 675777  
Installation Instructions  
In many instances, customers want to integrate the undercounter dishwasher appearance with overall  
kitchen design by installing panels of wood matching that used in the cabinets. After the two panels -  
an upper panel and a lower panel - are cut and finished as described below, use the materials in the  
Dishwasher Custom Panel Accessory Kit to install them by following the installation instructions.  
Removing Access and Door Panels  
Custom Panel Dimensions  
1. Loosen but do not remove the two (2) toe  
NOTE: A ¼” thickness (actual 7/32”) can be used  
for wood panels. If using thicker material, edges  
must be routed to 7/32” as shown in box below.  
panel screws below the access panel. Re-  
move and set aside the two (2) screws above  
the access panel. (Fig. 4-1)  
2. Remove the access panel assembly by slid-  
ing it upward to clear the loosened screws.  
Upper  
panel  
This access panel will be replaced by new a  
45 ø  
new custom panel assembly. (Fig. 4-1)  
Min.  
3. Remove the two (2) screws from the bottom  
45 ø  
Min.  
Lower  
panel  
of the outer door panel. (Fig. 4-1)  
18-21/32"  
(Fig. 4-1)  
7/32"  
Max.  
22-13/16"  
1" Min.  
Required on  
top and bottom  
edges  
4-7/16"  
7/32" Max.  
23-5/16"  
1/4"  
Min.  
1/4"  
Min.  
CUTTING NOTES:  
1. Custom panel for the door cannot exceed 8 lbs. weight.  
2. The upper and lower panels are not the same width.  
3. Match wood grain direction with that of adjacent cabi  
znets.  
4. Sand panel edges to provide smooth finish.  
5. IMPORTANT: Use moisture resistant sealer on both sides  
and all edges of the panels to protect from humidity. Dish  
washer is subject to humidity.  
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4. Pull the bottom of the outer door panel out-  
ward and slide it down approximately ¼” to  
½”. The panel will then be free for removal.  
(Fig. 4-1, inset) Set the door panel aside; it  
will be replaced with a new custom panel.  
5. Remove the existing door insulation and dis-  
card.  
Installing Custom Panels  
1. Slip the top edge of the mounting strip up  
under the tabs at the bottom of the door  
frame so that the strip rests on the lower  
frame flange. Make sure the strip seats as  
shown in Figure 4-2. Protruding screws  
should align with the notches.  
2. Using the end of a flat bladed screwdriver,  
push in on the three (3) tabs to lock the  
mounting strip into place.  
(Fig. 4-3)  
4. Tip the custom door panel as shown in Figure  
4-4, and insert the top edge into the rear chan-  
nel at the bottom of the control panel.  
(Fig. 4-2)  
(Fig. 4-4)  
3. Install the J-strips by removing the protective  
strip from the adhesive backing and carefully  
positioning the J-strips over the left and right  
door frames. (Fig. 4-3) Peel off the protective  
film from the outside of the J-strips after in-  
stalling.  
5. Straighten the panel and rest the lower edge  
on top of the mounting strip. Secure the bot-  
tom edge of the custom panel by snapping  
the retainer trim strip into the slot in the mount-  
ing strip. (Fig. 4-6)  
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11. Reinstall the two (2) access panel screws re-  
moved earlier to secure the access panel to  
the dishwasher. Tighten the right screw first,  
then the left.  
IMPORTANT  
Be sure the door panel is inserted  
into the rear channel. (Fig. 4-5)  
Access Panel  
Extension  
(Fig. 4-5)  
Access Panel  
(Fig. 4-7)  
Insulation  
(Fig. 4-6)  
Retainer  
Trim Strip  
(Fig. 4-8)  
6. Place the access panel front side down. In-  
stall the metal access panel extension into the  
slot it the access panel by pushing down firmly  
until the extension snaps into place. (Fig. 4-7)  
7. Remove the adhesive backing from the ac-  
cess panel insulation and press the insula-  
tion firmly into place. (Fig. 4-8)  
8. Set the access panel upright. Slide the cus-  
tom panel down into the bottom and side slots.  
(Fig. 4-9)  
(Fig. 4-9)  
9. Secure the custom panel by inserting tabs on  
the panel retainer into the notches along the  
top back surface of the access panel. Press  
firmly on the forward edge of the retainer to  
snap it into place. (Fig. 4-10)  
10. (Refer to Fig. 4-1 on page 71) Install the ac-  
cess panel assembly to the dishwasher by  
aligning the slots in the back flange of the  
extension over the two (2) screw heads pro-  
truding from the tow panel. Slide the access  
panel downward and tighten the screws.  
Access Panel  
Retainer  
(Fig. 4-10)  
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Installing Heavy Duty Door Springs  
Standard door springs may need to be replaced by heavy duty springs designed to compensate for the  
increased weight of the door resulting from the installation of custom panels. Perform the following  
tests to determine whether the heavy duty springs need to be installed.  
Heavy Duty Door Spring Kit:  
Kit contains two (2) heavy duty door springs and instruction sheet.  
Kit P/N 3379643  
Door Operation Test:  
Springs should have enough tension to assist in closing the heavier door.  
Door should open evenly, without excessive speed which would cause it to drop abruptly.  
Door should remain fully open without closing by itself.  
1. If these operation tests are failed and the dish-  
washer is already installed under the counter,  
remove the unit from its installed position.  
Door Hinge  
Bracket  
2. Move the lower hook on each of the standard  
door springs to the farthest adjustment slot to  
increase spring tension. Repeat the Door Op-  
eration Tests. If the operation tests again fail,  
the heavy duty springs supplied must be used.  
Spring  
Lower End  
3. Close and lock the dishwasher door. Remove  
a spring from one side by releasing the lower  
hook from the adjustment slot first, then disen-  
gaging the upper hook from the door hinge  
bracket. (Fig. 4-11)  
Adjustment  
Slots  
Fig. 4-11  
4. Install a heavy duty spring. Insert the smaller  
hook through the door hinge bracket first, then  
engage the larger hook in the first notch of the second group of adjustment slots. (Fig. 4-11)  
5. Repeat steps 3 and 4 to replace the spring on the opposite side of the door.  
6. Open and close the door several times. The door should open and close easily. If the door closes  
too quickly, decrease the spring tension by moving the lower hook of each spring one (1) notch  
toward the back of the dishwasher. Springs should be in the same position on the left and right  
sides. Perform the Door Operation Tests again. Continue to adjust the door spring tension as  
necessary until the Door Operation Tests confirm proper spring adjustment.  
7. Install the dishwasher in the final installed position by following the installation instructions pro-  
vided with the unit.  
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INSTALLING THE FLOOR MOUNTING KIT  
Fig. 4-12  
KIT CONTENTS (P/N 4378968):  
2
1
P/N 9743463 Brackets (Fig. 4-12)  
P/N 4378974 Instruction Sheet  
INSTALLATION INSTRUCTIONS  
1. Loosen the two (2) screws below the access panel  
and remove the two (2) screws above the access  
panel. (Fig. 4-13)  
Fig. 4-13  
2. Carefully slide the access panel upward and off the  
two (2) screws below the access panel.  
3. Remove the two (2) lower screws securing the toe panel to remove the toe panel from the dish  
washer.  
4. Position the dishwasher in its final installed position. Refer to the dishwasher installation instruc-  
tions for the proper installed position.  
Floor  
Bracket  
5. Place the floor mounting brackets  
so the top of the bracket hooks over  
the top of the dishwasher side brace  
towards the back of the unit. (Fig. 4-14)  
6. Mark the location of the mounting holes  
on the floor.  
Fig. 4-14  
7. Remove the dishwasher and drill two (2) holes,  
on each side of the dishwasher location.  
8. Position the dishwasher in its final installed position and install the floor mounting brackets and  
secure them in place with screws.  
NOTE  
The size of the holes drilled in the floor will depend on the size  
of the hardware (screws) being used for the installation.  
9. Reinstall the dishwasher by following the installation instructions provided with the unit.  
10. Install the toe panel and the access panel by reversing steps 1 through 3.  
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-- NOTES --  
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