John Lewis Washer Dryer JLWD 1609 User Manual

JLWD 1609  
1600 spin washer-dryer  
Instruction manual  
14 Minute wash  
45 Minute wash  
Spin  
Off  
95°  
Economy 60°  
60°  
1600  
1200  
800  
Drain  
Economy 40°  
40°  
Rinses  
500  
30°  
30°  
JLWD1609  
Extra  
rinse  
40°  
Drying  
Delicates 30°  
Delicates 40°  
60°  
40°  
Easy iron 40°  
Drying  
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Maintenance and cleaning  
Environmental information  
Leave the porthole door slightly ajar between washes  
to preserve the door seal.  
For information on maintenance and cleaning your  
washing machine see page 26 of this instruction  
manual.  
The symbol  
on the product or on its packaging  
indicates that this product may not be treated as  
household waste. Instead it should be taken to the  
appropriate collection point for the recycling of  
electrical and electronic equipment. By ensuring this  
product is disposed of correctly, you will help prevent  
potential negative consequences for the environment  
and human health, which could otherwise be caused  
by inappropriate waste handling of this product. For  
more detailed information about recycling of this  
product, please contact your local council, your  
household waste disposal service or the shop where  
you purchased the product.  
Service  
This product should only be repaired or serviced by  
an authorised Service Engineer and only genuine  
approved spare parts should be used.  
Ecological hints  
To save water and energy and help protect the  
environment, we recommend that you follow these  
hints:  
WARNING:  
A cut off plug inserted into a 13 amp  
socket is a serious safety (shock) hazard.  
Ensure that the cut off plug is disposed of  
safely.  
Normally soiled laundry may be washed without  
prewashing in order to save detergent, water and  
time (the environment is protected too!).  
The machine works more economically if it is fully  
loaded.  
With adequate pre-treatment, stains and limited  
soiling can be removed; the laundry can then be  
washed at a lower temperature.  
Measure out detergent according to the water  
hardness, the degree of soiling and the quantity of  
laundry being washed.  
Try to load the maximum drying capacity of the  
machine as small loads are uneconomical.  
Save energy and reduce drying time by ensuring the  
laundry load has been thoroughly spun before  
attempting to machine dry.  
Materials marked with the symbol  
recyclable.  
are  
Check with your local Council or Environmental  
Health Office to see if there are facilities in your  
area for re-cycling this appliance.  
When the appliance is to be scrapped, cut off the  
power supply cable and make the door lock device  
unusable to prevent young children from being  
trapped inside.  
Help to keep your country tidy - use authorised  
disposal sites for your old appliance.  
3
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Contents  
For the Installer  
Installation  
Technical Specifications  
Unpacking  
Positioning  
Installation on a suspended floor  
Plumbing in  
Water inlet  
Water drainage  
Levelling  
For the User  
Important Safety Information  
Description of the Appliance  
The Control Panel  
Programme information  
Special features  
Using your washing machine  
Drying  
Hints & Tips on Washing and Drying 21  
2-3  
5
12-15  
16  
16  
17-19  
20  
6
6
7
7
7/8  
8
8
8/9  
9
10  
In the interest of the environment  
Wash Care Symbols  
Washing Programmes  
Drying Programmes  
22  
23-24  
25  
Electrical connection  
11  
Maintenance and Cleaning  
Descaling  
26  
26  
After each wash  
26  
Maintenance Wash  
26  
External cleaning  
26  
Cleaning the dispenser drawer  
Cleaning the drawer recess  
Cleaning the pump  
Cleaning the water inlet filter  
The dangers of freezing  
Emergency emptying out  
26  
26  
26-27  
27  
27  
28  
Guide to use the Instruction  
Manual  
Something Not Working  
Repairs - After Sales Service  
Spare parts  
29-30  
31  
The following symbols will be found in the text to guide  
you throughout the instructions:  
31  
Safety instructions  
Hints and tips  
Environmental information  
This appliance complies with the following E.E.C.  
Directives:  
- 73/23 EEC of 19.2.73 (Low Voltage Directive)  
and subsequent modifications;  
- 89/336 EEC of 3.5.89 (Electromagnetic  
Compatibility Directive) and subsequent  
modifications.  
4
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Description of the appliance  
1 Detergent dispenser drawer  
1
2
2 Control panel  
3 Door opening handle  
4 Drain pump  
1
4
Minute wash  
Off  
95°  
Economy 60°  
60°  
45 Minute wash  
Spin  
1600  
1200  
800  
Drain  
Economy 40°  
40°  
Rinses  
500  
30°  
30°  
JLWD1609  
Extra  
rinse  
40°  
Drying  
Delicates 30°  
Delicates 40°  
60°  
40°  
Easy iron 40°  
Drying  
5 Adjustable feet  
3
4
5
Detergent dispenser drawer  
Prewash  
Main wash  
Fabric softener  
SM001  
Child safety feature  
This machine incorporates a special child safety feature  
to prevent small children from being trapped inside the  
machine.  
To activate this device, rotate the button (without  
pressing it) inside the door clockwise until the groove is  
horizontal. If necessary use a coin. This prevents the  
door being closed.  
P1131  
To disable this device and close the door, rotate the  
button anti-clockwise until the groove is vertical.  
5
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Installation  
It is dangerous to alter the specifications or  
attempt to modify this product in any way.  
Care must be taken to ensure that the appliance  
does not stand on the electrical supply cable.  
Any electrical work required to install this  
appliance should be carried out by a qualified  
electrician or competent person.  
Any plumbing work required to install this  
appliance should be carried out by a qualified  
plumber or competent person.  
Technical specifications  
DIMENSIONS  
Height  
Width  
Depth  
85 cm  
60 cm  
63 cm  
POWER SUPPLY VOLTAGE  
TOTAL POWER ABSORBED  
230-240 V/50 Hz  
2050 W (10 A)  
WATER PRESSURE  
Minimum  
Maximum  
0.05 MPa (0.5 bar)  
0.80 MPa (8. bar)  
Washing  
MAXIMUM RECOMMENDED LOAD  
Cotton, linen  
Synthetics  
Delicate fabrics  
Wool/Hand wash  
Drying  
7.0.kg  
3.5 kg  
3.5.kg  
2.0 kg  
Cotton, linen  
Cotton Big capacity  
Synthetics  
3.5.kg  
4.0 Kg  
2.0.kg  
SPIN SPEED  
MaximumZ 16 S  
1600 rpm  
CONSUMPTION DATA FOR WASHING  
7 KG NORMALLY SOILED COTTON  
ITEMS WITH PROGRAMME ”  
Energy  
Water  
1.19 kWh  
45 litres  
Cottons Economy 60°”:  
6
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the corresponding plastic plug caps supplied in the bag  
containing the instruction booklet.  
Unpacking  
All transit bolts and packing must be removed  
before using the appliance.  
Keep all packaging away from children.  
You are advised to keep all the transit bolts for re-use  
in case the machine is to be transported again.  
After removing all the packaging, with assistance  
carefully lay machine on it’s back to remove the  
polystyrene base from the bottom.  
HEC0010  
HEC0005  
Connect the water inlet hose as described under the  
paragraph “Water inlet”.  
Remove the power supply cable and the draining hose  
from the hose holders on the rear of the appliance.  
Important !  
You are advised to keep all the packaging for re-  
use in case the machine is to be transported  
again. In case of moving out the same  
precautions as per paragraph “The dangers of  
freezing” must be taken i.e. the residual water  
in the hoses must be pumped out.  
HEC0001  
HEC0008  
Positioning  
With the spanner provided unscrew and remove the  
central rear bolt A.  
Install the machine on a flat hard floor.  
Make sure that air circulation around the machine is  
not impeded by carpets, rugs etc. Check that the  
machine does not touch the wall or other kitchen  
units.  
Unscrew and remove the two large rear bolts B and  
the six smaller bolts C.  
Never place cardboard, wood or similar materials  
under the machine to compensate for any unevenness  
in the floor.  
A
C
If the floor is carpeted or covered with crumbly or soft  
material, insert a rigid support base under the feet to  
prevent noise, vibration or displacement. The base  
should protrude a few centimetres beyond the edges of  
the machine.  
B
B
C
HEC0003S  
HEC00022  
Remove the bracket D, refit the six smaller bolts C and  
slide out the relevant plastic spacer E.  
Warning  
The machine should NOT be placed on deep  
pile carpeting.  
E
C
D
Installation on a suspended  
floor  
HEC0011S  
HEC0023 C  
Suspended wooden floors are particularly susceptible  
to vibration. To help prevent vibration we recommend  
you place a waterproof wood panel, at least 15 mm  
thick under the appliance, secured to at least 2 floor  
Open the porthole and remove the polystyrene block  
fitted on the door seal.  
Fill the smaller upper hole and the two large ones with  
7
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boards with screws. If possible install the appliance in  
one of the corners of the room, where the floor is  
more stable.  
5. Connect the hose to a tap with a 3/4” thread.  
Always use the hose supplied with the appliance.  
Note  
Please ensure that when the appliance is installed it is  
easily accessible for the engineer in the event of a  
breakdown.  
A
Plumbing In  
P0352  
P0351  
Your new machine has been designed to be  
permanently plumbed in to your home’s water supply  
and drainage system. However, if this is not possible, it  
may be connected to a suitable existing tap with the  
drain hose discharging into a sink.  
The appliance has an inlet hose, with female 3/4” BSP  
thread connector. If this connection is not compatible  
with the plumbing of the existing installation, a variety  
of connectors are available from good hardware stores  
and plumbers merchants to suit most domestic  
plumbing. Any alteration to your existing plumbing  
must be carried out by a competent person, or  
qualified plumber.  
The inlet hose is provided with a water stop device,  
which protects against damage caused by water leaks in  
the hose which could develop due to natural ageing of  
the hose. This fault is shown by a red sector in the  
window “A”. Should this occur, turn the water tap off  
and refer to your Service Centre to replace the hose.  
Installation should comply with local water authority  
and building regulations’ requirements.  
The appliance must be connected to a cold  
water supply.  
A minimum water pressure of 0.05 MPa (0.5 bar) is  
required for safe operation of the appliance.  
If you cannot make the cold water connection direct  
from the rising mains, you may be able to operate the  
appliance from your cold water storage system.  
Water inlet  
An inlet hose is supplied and can been found inside the  
machine drum.  
There should be a minimum vertical distance of 5.02m  
(16.5 ft) between the appliance’s inlet and the bottom  
of the water storage tank.  
Do not use the hose from your previous  
machine to connect to the water supply.  
1. Open the porthole and extract the inlet hose .  
2. Connect the hose with the angled connection to the  
machine.  
Water drainage  
This appliance is designed to be permanently plumbed  
into your home's drainage system using one of the  
following methods.  
1. Into a drainage standpipe.  
Firstly form a hook in the end of the drain hose using  
the “U” piece” supplied.  
A
HEC0024  
3. Remove the security gasket cup by turning and  
pulling it away. Pay attention not to move or remove  
the gasket.  
Important!  
U” piece  
Do not place the inlet hose downwards. Angle  
the hose to the left or right depending on the  
position of your water tap.  
supplied  
P1199  
4. Set the hose correctly by loosening the ring nut.  
After positioning the inlet hose, be sure to tighten  
the ring nut again to prevent leaks.  
Place the drain hose into your standpipe, which should  
have an internal diameter of approximately 38mm thus  
ensuring there is an air break between the drain hose  
and standpipe.  
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Push the drain hose onto the spigot and secure with a  
clip, ensure a loop is formed in the drain hose (see  
diagram) to prevent waste from the sink entering the  
washing machine.  
38 mm (½”)  
standpipe  
diameter  
½
HEC0013  
When discharging into a standpipe ensure that the top  
of the standpipe is no more than 90cm (35.4'') and no  
less than 60cm (23.6'') above floor level.  
Loop  
P1198  
3 pin  
Important  
Before connecting the machine to new pipework or to  
pipework that has not been used for some time, run off  
a reasonable amount of water to flush out any debris  
that may have collected in the pipes.  
Levelling  
HEC0012  
Level the machine by raising or lowering the feet. The  
feet may be tight to adjust as they incorporate a self  
locking nut, but the machine MUST be level and stable.  
The drain hose may be extended to a maximum of 4  
metres. An additional drain hose and joining piece is  
available from your local Service Force Centre.  
The joining piece must have an internal diameter of  
18 mm.  
If necessary, check the setting with a spirit level.  
If your drain hose looks like this (see below) you do  
not require the “U” piece”. Just push the hose firmly  
into the standpipe.  
HEC007S  
Any necessary adjustment can be made with a spanner.  
Accurate levelling prevents vibration, (see note on  
positioning), noise and displacement of the machine  
during operation.  
Some vibration is inevitable, especially if mounted on a  
wooden floor.  
Sprung wooden floors are particularly susceptible to  
vibration. For advice, consult a builder. If possible,  
always place the machine on a solid floor.  
P1212  
2. Onto a sink outlet spigot.  
If the outlet spigot has not been used before, remove  
any blanking plug that may be in place.  
P1197  
9
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In the interest of the environment  
Washer-dryers should be connected to the FOUL  
drainage system, the water will then be taken to a  
sewage works for treatment before being discharged  
safely into a river.  
SHOWER  
SINK TOILET  
BATH  
BIDET  
WASHING  
MACHINE  
DISHWASHER  
RAINWATER  
'RUN-OFF'  
FOUL DRAIN  
SURFACE WATER  
DRAINS & SEWERS  
FOUL SEWERS  
SEWAGE  
TREATMENT  
WORKS  
UNTREATED  
DISCHARGE  
TREATED  
DISCHARGE  
RIVER  
RIVER  
P0987  
It is essential that these appliances are not connected  
to the surface water drainage system as this water is  
discharged directly into a river or stream and may  
cause pollution.  
If you require any further advice please contact your  
local water authority.  
10  
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Electrical connection  
Any electrical work required to install this appliance  
should be carried out by a qualified electrician or  
competent person.  
The wire coloured green and yellow must be  
connected to the terminal marked with the letter «E»  
or by the earth symbol  
yellow.  
or coloured green and  
WARNING: THIS APPLIANCE MUST BE  
EARTHED.  
The wire coloured blue must be connected to the  
terminal marked «N» or coloured black.  
Should the appliance power supply cable  
need to be replaced, this MUST be carried  
out by a Service Force agent.  
The manufacturer declines any liability  
should this safety measure not be  
observed.  
The wire coloured brown must be connected to the  
terminal marked «L» or coloured red.  
Upon completion there must be no cut, or stray  
strands of wire present and the cord clamp must be  
secure over the outer sheath.  
WARNING:  
Before switching on, make sure the electricity supply  
voltage is the same as that indicated on the appliance’s  
rating plate. The rating plate is located at the bottom of  
the rim of the open door.  
A cut off plug inserted into a 13 amp  
socket is a serious safety (shock) hazard.  
Ensure that the cut off plug is disposed of  
safely.  
The plug must still be accessible after the  
appliance has been installed  
P
r o  
M
d
N o  
.
o d  
.
. . . . .  
.
. . . . . . . .  
. . . . .  
S
e
.
. . .  
r
N
o
.
.
.
.
.
.
.
.
.
.
The appliance should not be connected to  
the electrical supply by means of an  
extension cable.  
Mod. ..........  
Prod. No. ...........  
Ser. No. .........  
P0042 BD  
The appliance is supplied with a 13amp plug fitted.  
In the event of having to change the fuse in the plug  
supplied, a 13amp ASTA approved (BS1363/A) fuse  
must be used.  
Should the plug need to be replaced for any reason,  
proceed as described below.  
The power supply cable must be easily accessible after  
installing the appliance.  
Important  
If the mains supply cable is damaged it must be  
replaced; contact our warranty administrators on  
0870 0107887 who will give you details for your local  
Service Force Centre.  
The wires in the mains lead are coloured in accordance  
with the following code:  
Green and Yellow  
Blue  
Brown  
- Earth  
- Neutral  
- Live  
Permanent connection  
In the case of permanent connection it is necessary  
that you install a double pole switch between the  
appliance and the electricity supply (mains), with a  
minimum gap of 3mm between the switch contacts and  
of a type suitable for the required load in compliance  
with the current electrical regulations.  
GREEN &YELLOW  
E
L
N
BROWN  
The switch must not break the yellow and green earth  
cable at any point.  
BLUE  
CORD CLAMP  
P1041  
11  
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The control panel  
10  
11  
14 Minute wash  
45 Minute wash  
Spin  
Off  
95°  
Economy 60°  
60°  
1600  
1200  
800  
Drain  
Economy 40°  
40°  
Rinses  
500  
30°  
30°  
1609  
JLWD  
Extra  
rinse  
40°  
Drying  
Delicates 30°  
Delicates 40°  
60°  
40°  
Easy iron 40°  
Drying  
4
1
2
3
5 6 7 8 9  
1 Detergent dispenser drawer  
3 “Spin” button  
Press this button repeatedly to change the spin speed,  
if you want your laundry to be spun at a speed  
different from the one proposed by the washer-dryer  
or to select position “Rinse hold”. The relevant light  
will light up.  
2 Programme selector dial  
The programme selector dial is divided into the  
following sections:  
• Cottons,  
• Synthetics,  
Spin speed  
The following speeds are available for the different  
fabrics:  
• Cottons: max 1600 r.p.m. /1200/800/500  
• Delicates  
Wool (Hand washing)  
• Special programmes from “Rinses” to “14 Minute  
wash”  
• Reset programme/Switching the machine Off «Off»  
• «45 Minute wash»: max 1200 r.p.m /800/500  
• Synthetics, Wool and «14 Minute wash»: max 800  
r.p.m. /500  
• Delicates: 500 r.p.m.  
14 Minute wash  
45 Minute wash  
Spin  
Off  
95°  
Economy 60°  
60°  
Position “Rinse hold”  
Drain  
Economy 40°  
40°  
Rinses  
If you select this option, the last rinse water is not  
emptied out, to prevent the fabrics from creasing.  
When the programme has finished, the light of the  
Start/Pause button goes out, the Door lock light is  
alight and the door is locked to indicate that the water  
must be emptied out.  
30°  
30°  
40°  
Drying  
Delicates 30°  
Delicates 40°  
60°  
40°  
Easy iron 40°  
Drying  
The selector dial can be turned either clockwise or  
anticlockwise to select the required wash and drying  
programme .  
Positions “Economy” correspond to an ENERGY  
SAVING programme.  
To empty out water there are 2 possibilities:  
• Select programme Drain”:  
The water is emptied out without spinning.  
• Select programme “Spin”: This automatically defaults  
to the setting for cotton items which can be reduced  
by pressing the relevant button.  
Before setting the dial to any position ensure that the  
machine is switched off.  
The water is emptied out and the laundry is spun at  
the selected spin speed.  
Important!  
At the end of the programme the selector dial  
must be turned to position “Off.  
Attention! Before selecting programmes Drain or  
Spin, the selector dial has to be positioned on “Off”  
position (reset).  
The Rinse Hold option CANNOT be selected for  
the automatic Washing & Drying programme.  
12  
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This option is recommended for people who are  
allergic to detergents, and areas where the water is  
very soft.  
4 “Automatic Dry” button  
This button allows you to choose the required degree  
of drying for cottons and synthetics:  
- Extra dry (only for cottons)  
8 “Start/Pause” button  
- Cupboard dry (cottons and synthetics)  
- Iron dry (only for cottons)  
The drying time is automatically adjusted by the  
machine: the laundry will be dried to the selected  
degree of dryness.  
This button has two functions:  
Start: after you have selected the desired programme  
and options, press this button to start the washer-  
dryer. The green light of the button will stop flashing  
and remain lit.  
If you have selected a delay time, the countdown will  
begin and will be shown on the display.  
5 “Time dry” button  
If you wish to carry out a timed programme instead of  
an electronic programme push this button until the  
drying time you want appears in the display according  
to the fabrics (cotton or synthetics) you have to dry.  
For Cottons you can select a drying time from 10  
minutes to 200 minutes .  
For Synthetics you can select a drying time from 10  
minutes to 130 minutes.  
Pause: when you press this button again, the  
programme in progress is interrupted. The light of the  
button will start flashing. To restart the programme  
from the point at which it was interrupted, press the  
button again.  
Important!  
You must set the washer-dryer to Pause before you  
make any change in the programme in progress.  
Options  
Depending on the programme, different functions can  
be combined. These must be selected after choosing  
the desired programme and before pressing the  
Start/Pause” button.  
9 Door lock light  
After you have started the programme, the Door lock  
light illuminates to indicate that the machine starts  
working and the door is locked.  
When these buttons are pressed, the corresponding  
pilot lights illuminate. When they are pressed again, the  
pilot lights go out.  
If an incorrect option is selected, the red pilot light of  
the Start/Pause button flashes for a few seconds and  
the message Err is displayed.  
This light is also on during the countdown of the delay  
start.  
This light indicates if the door can be opened:  
light on: the door cannot be opened.  
The appliance is operating or there is water left in  
the tub. Attention! If the door is locked do not  
try to open or force it!  
6 “Prewash” button  
Select this option if you wish your laundry to be  
prewashed at 30°C max. before the main wash (not  
available for Wool, “45 Minute wash” and “14  
Minute wash”).  
light off: the door can be opened.  
The washing programme has finished.  
The prewash cycle ends with a short spin at 650 rpm in  
programmes for cotton and synthetic fabrics, whereas  
in the programme for delicate fabrics the water is only  
drained. This option can be selected for heavily soiled  
laundry.  
10 “Delay start” button  
This button enables you to delay the starting of the  
programme for 30 min - 60 min - 90 min, 2 hours and  
then by 1 hour increments up to a maximum of 20 hours.  
The delay you have selected is shown on the display for  
about a few seconds; afterwards, the duration of the  
programme reappears.  
7 “Extra rinse” button  
You must select this option after you have set the  
programme and before you press the “Start/Pause”  
button.  
This option can be selected with all programmes,  
except Wool and “14 Minute wash”. The machine  
adds 2 rinses for cotton and 1 rinse for synthetics and  
delicates.  
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The time value shown on the display will decrease by  
one unit every hour.  
While the programme is running, the displayed time  
value decreases by one unit every minute.  
You can change the delay time at any moment,  
before you press the “Start/Pause” button.  
If you have already pressed the “Start/Pause” button,  
and you wish to cancel the delay time, proceed as  
follows:  
1.25  
• Set the machine to PAUSE by pressing the  
“Start/Pause” button;  
0’  
• Press the “Delay start” button until the symbol “ ”  
is displayed.  
The washer-dryer has stopped with water in  
the tub, if the “Rinse hold” option has been  
• Press the “Start/Pause” button again.  
selected: this is indicated by a flashing zero. The  
Door lock light is still on and the door is still locked.  
Important!  
The “Delay start” cannot be used with  
Drain”programme.  
The washer-dryer has completed the  
programme: this is indicated by a flashing zero.  
The Door lock light has gone off. It is now possible  
to open the door.  
Note!  
The door will be locked throughout the delay time.  
If you need to open the door, you must first set the  
washer-dryer to Pause by pressing the “Start/Pause”  
button. After you have closed the door, press the  
Start/Pause” button again.  
0
11 Display (Programme time)  
The following pieces of information are shown on the  
display:  
After starting the programme, the remaining time is  
updated every minute.  
Duration of washing programme in hours and  
minutes, after you have selected a programme (for  
example 2.05).  
Stand-by  
If your laundry is not removed within 10 minutes  
after the programme has finished, the backlight of  
the display switches off and the energy saving  
system will be enabled. Only the pilot light of the  
Start Pause button is blinking to indicate that the  
appliance has to be switched off.  
2.05  
By pressing any button the appliance will come out  
from the energy saving status and you could set  
another washing programme or switch off the  
appliance.  
The duration is calculated automatically on the basis  
of the maximum recommended load for each type of  
fabric.  
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Selection of drying time in minutes .  
An alarm code indicates a fault in the machine  
operation (see page 29, "Something Not Working")  
105  
E20  
After starting the programme, the remaining time is  
updated every minute.  
Important!  
If you select a drying time longer than 55 minutes, after  
a few seconds, the display will show it in hours and  
minutes.  
Delay start, a time value indicated in hours (20  
hours max) and selected by means of the relevant  
button.  
The delay time is displayed for a few seconds, then  
the duration of the selected programme reappears.  
After you have pressed the Start/Pause button, the  
countdown is updated every hour, and, for the last  
hour, every minute.  
An incorrect option selection has been made:  
this is indicated by the message Err when a function  
incompatible with the current programme is selected.  
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Programme information  
Easy iron 40°  
Spin  
This programme at 40°C reduces creasing on synthetic  
garments and therefore reduces the amount of ironing  
required. The laundry is gently washed and spun to  
prevent the fabrics creasing.  
Separate long spin at the max speed for hand washed  
garments. It automatically defaults to the setting for  
cotton items. You can reduce the speed by pressing the  
relevant button to adapt it to the fabrics to be spun.  
Rinses  
45 Minute wash  
With this programme it is possible to rinse and spin  
garments which have been washed by hand. The  
machine performs 3 rinses, followed by a final long spin  
at the maximum speed.  
This is a complete programme to be used for half load  
of slightly or normally soiled cotton items. This  
programme performs a good washing efficiency in a  
short time.  
Important!  
14 Minute wash  
Suitable for laundry which is very lightly soiled or which  
needs freshening up.  
The spin speed will automatically default to the setting  
for cotton items. If required, reduce the speed to the  
desired level by pressing the relevant button for other  
fabric types.  
Off = Reset / Switching the machine off  
To reset a programme or switch the machine off, turn  
the selector dial to Off.  
Drain  
For emptying out the water with the “Rinse hold”  
option, if you want to change a programme due to a  
wrong selection and it is necessary to empty out the  
water.  
A new programme can now be selected.  
Firstly, turn the programme selector dial to Off, then  
select the Drain programme and press the  
Start/Pause button.  
Special features  
padlock symbol  
«Child Lock» will remain activated until you de-  
activate it, even if the machine is turned off.  
on the screen disappears.  
Child lock  
The ‘Child Lock‘ feature will allow you to lock the  
controls while the machine is running to prevent  
tampering.  
Buzzer  
You can activate this device:  
This appliance incorporates a buzzer, which sounds at  
the end of the cycle and if there is a fault.  
To deactivate the acoustic signal (only at the end of  
cycle), press simultaneously for a few seconds the  
buttons Time dry and Prewash.  
• Before starting the machine  
• When the programme is running  
Activate «Child Lock» by pressing the Spin and  
Automatic dry buttons simultaneously for 5  
seconds until the padlock symbol  
By pressing these 2 buttons again the acoustic signal is  
reactivated. .  
is displayed on  
the screen.  
To de-active «Child Lock» simply press the Spin and  
Automatic dry buttons simultaneously until the  
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Using the washing machine  
Before the first wash, we recommend that you run a cotton  
cycle at 90°C or 95°C, without any laundry in the machine,  
to remove any manufacturing residue from the drum and  
tub.  
4. Switch the machine on  
Turn the selector dial to the the desired position to  
switch the machine on. To switch the appliance off turn  
it to Off.  
Pour 1/2 a measure of detergent into the dispenser drawer  
and start the machine.  
14 Minute wash  
45 Minute wash  
Spin  
Off  
95°  
Economy 60°  
60°  
WASHING  
Drain  
Economy 40°  
40°  
Rinses  
30°  
30°  
1.Load the laundry  
Open the door.  
40°  
Drying  
Delicates 30°  
Delicates 40°  
60°  
40°  
Easy iron 40°  
Drying  
Place the laundry in the drum, one item at a time,  
shaking them out as much as possible.  
Close the door.  
5. Select the desired  
programme/temperature  
The display will show the duration of the selected  
programme, calculated on the basis of the maximum  
load for each type of fabric. The Start/Pause button  
light will start flashing.  
If the load of laundry to be washed is small, at the  
beginning of the cycle the display will still indicate the  
duration relevant to the maximum load. The duration  
value will be gradually adjusted during the cycle.  
P0004  
2.Measure out the detergent  
Pull out the dispenser drawer until it stops. Measure  
out the amount of detergent required and pour it into  
the main wash compartment  
If you wish to carry out the prewash, pour detergent  
into the appropriate compartment marked  
.
.
2.05  
3.Measure out the fabric softener  
If required, pour fabric softener into the compartment  
marked , without exceeding the «MAX» mark.  
6. Select the spin speed or the  
Rinse hold option  
Press the “Spin” button repeatedly in order to select  
the desired spin speed or the Rinse hold option. If  
you select this option, the last rinse water is not  
emptied out.  
SM002  
SM003  
SM002  
Close the drawer gently.  
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The relevant light will light up.  
9. Start the programme  
Press the “Start/Pause” button. The relevant light will  
stop flashing, and only the light relevant to the phase  
that is in progress will remain lit. The machine starts  
operating.  
1600  
1200  
800  
500  
If you have chosen a delayed start, the washer dryer  
will begin the countdown.  
The display will show the duration of the programme  
or the selected delay.  
7. Select the desired options  
10. How to change an option  
or a programme during its  
cycle  
It is possible to change some options before the  
programme carries them out.  
If your laundry is very dirty, it may be advisable to  
select the “Prewash” option.  
If you wish the laundry to undergo an extra rinse,  
select the “Extra Rinse” option.  
The relevant light illuminates.  
Before you make any change, you must pause the  
machine by pressing the Start/Pause button.  
Changing a running programme is possible only by  
resetting it.  
Extra  
rinse  
Turn the programme selector dial to Off and then to  
the new programme position.  
Start the new programme by pressing the Start/Pause  
button. The washing water in the tub will not be  
emptied out.  
8. Select the “Delay start”  
Before you start the programme, if you wish to  
delay the start, press the Delay start button  
11. How to interrupt a  
programme  
repeatedly, or keep it pressed, to select the desired  
delay. The selected delay time value (up to 20 hours)  
will appear on the display for a few seconds, then the  
duration of the programme will appear again.  
Press the Start/Pause button to interrupt a  
programme which is running, the corresponding light  
starts to flash. Press the button again to restart the  
programme.  
12. How to open the door  
during the cycle of a  
programme  
You can open the door, after having set the washing  
machine to Pause, provided the following conditions  
exist:  
• The machine is not in the heating phase beyond 55°C;  
• The level of the water is not high;  
During this period it is possible to load other laundry:  
press the “Start/Pause” button. Open the door. Load  
the laundry. Close the door and press the  
Start/Pause” button again.  
If these requirements are met, when you pause the  
washer dryer, the Door lock light goes off and the  
door can be opened.  
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Should it not be possible to open the door, and should  
it be absolutely necessary to do so, switch the machine  
off by turning the selector dial to Off.  
After some minutes, you can open the door.  
Pay attention to the level and temperature of  
the water in the machine!  
When you close the door to restart the programme  
turn the dial to the previous programme repeating the  
options previously selected and press Start/Pause  
button.  
13. End of programme  
At the end of the programme, the machine stops  
automatically and displays a flashing zero.  
The Start/Pause button light and the Door lock light  
go out.  
Turn the programme selector dial to Off to switch the  
machine off.  
Remove the laundry from the washer dryer.  
Check whether the drum is completely empty, by  
rotating it with your hand. This is to prevent any items  
of laundry accidentally remaining in the drum.  
We advise that you close the water supply tap and  
disconnect the plug from the socket.  
If you do not intend to carry out another wash, close  
the water tap. Leave the door open to prevent the  
formation of unpleasant smells.  
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Drying  
6. Turn the programme selector dial to Off to switch  
DRYING ONLY  
the machine off and remove the laundry.  
The recommended load to dry in your washer-dryer is  
3.5 kg for cotton and 2 kg for synthetics.  
Note! Only with the timed drying, it is possible  
also to dry up to 4 kg of cotton items (see the  
drying programmes).  
Note:  
The programme time will automatically increase by up  
to 2 minutes, this is quite normal.  
The water tap must be open and the drain hose must  
be positioned in the sink or connected to the drain  
pipe.  
AUTODRYING  
For NON-STOP programmes, the recommended load  
size to wash and dry is 3,5 kg for cotton and 2 kg for  
synthetics.  
1. Load the laundry.  
2. Turn the programme selector dial to the «Drying»  
programme in the Cottons or Synthetics section.  
Note! Only with the timed drying, it is possible  
also to dry up to 4 kg of cotton items (see the  
drying programmes).  
3. If you wish to carry out the electronic drying, press  
Automatic dry button until the light of the  
desired dryness degree illuminates.  
Do not use a dosing device/ball when carrying out a  
washing & drying programme.  
1. Load the laundry.  
2. Add detergent and fabric softener.  
3. Switch the machine on by turning the selector dial  
to the wash programme/fabric and temperature in  
the Cotton or Synthetics section.  
4. Select the drying time or dryness degree.  
5. Select the required options by pressing the relevant  
buttons. If possible, do not select a spin speed  
lower than that proposed by the appliance to avoid  
too long a drying time therefore saving energy.  
The reduction of the spin speed is only possible  
after selecting drying. The lowest values you can  
select is 1200 r.p.m. for Cottons and 800 r.p.m. for  
Synthetics with Timed Drying.  
If you want a timed drying, press the “Time dry”  
button until the time you want appears on the display  
(see page 14).  
0.60  
6. Start the programme by pressing the Start/Pause  
button.  
7. At the end of the programme, the buzzer sounds.  
A flashing zero «0» appears on the display. At this  
point of the programme, starts an anti-crease phase  
which lasts about 10 minutes. During this time the  
door is locked and the display keeps showing the  
flashing zero.  
4. Press the Start/Pause button to start the  
programme.  
5. At the end of the programme, the buzzer  
sounds. A flashing zero «0» will appear on the  
display. At this point, begins an «anti-crease  
phase», which lasts about 10 minutes. The door  
can be opened only at the end of this phase.  
(If you wish to open the door before or during the  
anti-crease phase, please follow the instructions given  
in the previous chapter).  
9. Turn the programme selector dial to Off to switch  
Attention!  
the machine off and remove the laundry.  
If you wish to open the door before the anti-  
crease phase or to interrupt it, press any key or  
turn the programme selector dial to any  
programme position (except Off), the door can  
be immediately opened.  
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Hints & tips on washing and drying  
Do NOT overload the machine. Weigh the laundry the  
Some stains such as fruit, wine, grass, rust etc. are  
difficult to remove and should be treated before  
washing with specific products, which can be found  
in most household shops. In some cases it may help  
to soak the stain before washing with a special pre-  
soak product or biological detergent.  
If you have used the machine to wash, rinse or spin  
only non-colour fast garments, there may be dye left  
in the sump. To ensure any subsequent wash is not  
contaminated with the dye, select and carry out a  
rinse and spin programme, without any garments, to  
ensure that any dye is removed from the sump.  
first few times you use the appliance.  
The average weights of the most common items are  
listed below as a guide:  
1000g = 1 kg  
Sheet  
700-1000 g  
100-200 g  
400-500 g  
50-100 g  
Pillow case  
Tablecloth  
Serviette  
Do not leave the damp laundry load in a heap too  
long before drying.  
Avoid drying dark clothes with light coloured fluffy  
items such as towels as these can attract the fluff.  
If you overdry the laundry, besides wasting energy,  
any subsequent ironing may become more difficult  
because the fabric could be heavily crumpled.  
Remove the laundry when the appliance has finished  
drying.  
To avoid a static charge when drying is completed,  
use either a fabric softener when you are washing  
the laundry or a fabric conditioner specifically for  
tumble dryers.  
Particularly delicate items such as synthetic curtains,  
woollen and silk, garments with metal inserts, nylon  
stockings, bulky garments such as anoraks,  
bedcovers, quilts, sleeping bags and duvets must not  
be machine dried.  
Garments padded with foam-rubber or materials  
similar to foam-rubber must not be machine dried;  
they represent a fire hazard.  
Also, fabrics containing residues of setting lotions or  
hair sprays, nail solvents or similar solutions must  
not be machine dried in order to avoid the  
formation of harmful vapours.  
Tea towel  
70-120 g  
Linen hand towel  
Towelling hand towel  
Towelling bath towel  
Bath robe  
100-150 g  
150-250 g  
700-1000 g  
1000-1500 g  
200-300 g  
150-200 g  
Man’s shirt  
Apron  
Load the laundry loosely alternating large items with  
small ones.  
Sort the laundry according to the type of fabric,  
colour-fastness and how dirty it is.  
Avoid washing unhemmed or torn items as they  
may unravel.  
Before washing, empty all pockets of small objects  
which may have been left inside (coins, keys, screws  
etc). as these could damage the drain pump.  
When washing curtains, remove the hooks.  
Close poppers and zips and fasten loose buttons.  
It is essential to wash new coloured items separately  
when washing for the first time.  
For drying, follow the indications given on the  
manufacturer’s labels.  
When washing fabrics requiring different wash  
temperatures together, always select the lowest  
temperature.  
White items should not be washed with coloured  
items.  
Very small items (handkerchiefs, ribbons, socks etc)  
should be washed in a washing bag or a pillow case.  
Use a good quality detergent suitable for automatic  
washing machines.  
Use the correct quantities of detergent.  
For wool, use gentle detergent only in small  
quantities.  
Bleach is very corrosive; it should be used with care  
and kept out of reach of children.  
May be tumble dried  
Drying at high temperature  
Drying at reduced temperature  
Do not tumble dry  
Important:  
As a dryer, the machine works on the condensation  
principle.  
Therefore, the water tap must be open and  
the drain hose must drain water into a sink  
or into the drain pipe, even during the drying  
cycle.  
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Wash care symbols  
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling  
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct  
programme on your washer-dryer.  
WASHING SYMBOL  
WASH ACTION  
FABRIC  
White Cotton or Linen  
without Special Finishes  
Normal (Maximum)  
95  
Cotton, Linen or Viscose  
without Special Finishes  
Colourfast at 60°C.  
Normal (Maximum)  
60  
Nylon, Polyester/Cotton, Viscose  
with Special Finishes,  
Reduced (Medium)  
Normal (Maximum)  
Reduced (Medium)  
50  
Cotton/Acrylic Mix.  
Cotton, Linen or Viscose  
Colourfast at 40°C but not 60°C.  
40  
40  
Acrylics, Acetate, Triacetate, Wool  
mixes, Polyester/wool blends.  
Much Reduced (Minimum)  
Hand wash only  
Wool, wool mixtures, Silks  
Do not machine wash  
40  
BLEACHING  
Chlorine bleach may be used  
IRONING  
Cotton, Linen, Viscose  
Polyester mixtures, Wool  
Acrylic, Nylon, Polyester  
Hot iron  
Warm iron  
Cool iron  
DRY CLEANING  
TUMBLE DRYING  
May be dry cleaned. Other letters and/or a bar beneath the circle will  
indicate the required process to the dry cleaner.  
with high heat setting  
with low heat setting  
May be tumble dried  
A cross through any symbol means «DO NOT»  
X
fabric conditioner to avoid the conditioner entering the  
machine prematurely.  
When using liquid detergent and a prewash  
programme, place the main wash detergent into the  
corresponding compartment of the dispenser drawer,  
after the prewash has finished.  
Important notes  
For best results, always use the dispenser drawer for  
dispensing detergents and liquid additives.  
Once the dispenser has been filled, close it by pushing  
it in gently. This is particularly important if you are using  
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Washing programmes  
Consumptions*  
Programme/  
Type of laundry  
Available options  
Load  
Fabrics  
Energy  
kWh  
Water  
litres  
temperature  
Spin red./  
Rinse hold  
Prewash  
Sheets, household  
linen, towels,  
tablecloths  
95°  
White  
cotton  
7 Kg  
2.1  
62  
Cottons  
Extra rinse  
Economy  
60°  
Spin red./  
Rinse hold  
Prewash  
Sheets, household  
linen, towels,  
tablecloths  
White  
cotton  
7 Kg  
7 Kg  
1.19  
45  
58  
Cottons  
Extra rinse  
Fast coloured and  
non-fast items, e.g.  
hand towels, sheets,  
underwear,  
tablecloths, shirts,  
blouses  
Spin red./  
Rinse hold  
Prewash  
60°  
40° - 30°  
White and  
coloured  
cotton  
1.35  
Cottons  
Extra rinse  
Economy  
40°  
Spin red./  
Rinse hold  
Prewash  
Coloured items, for  
example underwear,  
shirts, blouses  
Coloured  
cotton  
7 Kg  
1.3  
09  
56  
54  
Cottons  
Extra rinse  
Spin red./  
Rinse hold  
Prewash  
Shirts, blouses,  
underwear, mixed  
fabrics  
60° - 40°-  
Synthetics  
3.5 Kg  
Synthetics  
Extra rinse  
Spin red./  
Rinse hold  
Prewash  
Easy iron  
40°  
Shirts, blouses,  
underwear, mixed  
fabrics  
Synthetics  
Delicates  
Wool  
1.5 Kg  
3.5 Kg  
2 kg  
0.45  
0.55  
63  
63  
Synthetics  
Extra rinse  
Acrylic, viscose,  
polyester items,  
duvets, curtains  
Rinse hold  
Prewash  
Extra rinse  
40° - 30°  
Delicates  
Garments bearing the  
“Pure new wool,  
non-shrink, machine  
washable” or “Hand  
wash” label  
40° - 30°  
Wool  
Spin red./  
Rinse hold  
58  
0.4  
The “Cottons Economy 60° ” (White cotton) is the reference programme for the data entered in the energy  
label, in compliance with EEC 92/75 standards.  
* This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of  
laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest  
temperature provided for each programme.  
For the duration of the programmes, please refer to the display on the control panel.  
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Washing programmes  
Consumptions*  
Programme  
description  
Load  
Programme  
Available options  
Energy  
kWh  
Water  
litres  
3 rinses  
Long spin  
at the max speed  
Spin red./  
Rinse hold  
Extra rinse  
Rinses  
7 Kg  
46  
0.1  
Drain  
For emptying out the  
water  
7 Kg  
7 Kg  
-
Water draining  
-
-
-
Drain and long spin at  
max. speed  
-
Spin  
Spin reduction  
Wash at 60°C  
2 rinses  
Short spin at 1200  
rpm  
45 Minute wash  
Spin red./  
Rinse hold  
Extra rinse  
3.5 Kg  
1 Kg  
-
0.9  
0.18  
-
41  
42  
-
Short cycle for lightly  
soiled fabrics  
Wash at 30°C  
2 rinses  
Short spin at 800  
rpm  
14 Minute wash  
Spin red./  
Rinse hold  
Ideal for laundry which  
needs only freshening up  
For cancelling the  
programme which is  
running or to switch  
the machine off  
Off (Reset)  
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Drying programmes  
Automatic drying  
Dryness degree  
Extra dry  
Type of fabric  
Max. load  
Cotton and linen (bathrobes, bath towels, etc.)  
3.5 kg  
Cotton and linen (towels, T-shirts, bathrobes)  
3.5 kg  
2 kg  
Cupboard dry  
Iron dry  
Synthetics and mixed fabrics (jumpers, blouses, underwears)  
Cotton and linen (sheets, tablecloths, shirts, etc.)  
3.5 kg  
Timed drying  
Suggested drying  
time in mins  
Degree of drying  
Type of fabric  
Max. load  
Spin speed  
1600  
1200  
1600  
125 - 140  
135 - 150  
35 - 45  
4 kg  
Cotton and linen  
(towels, T-shirts,  
bathrobes)  
Suitable  
1.5 kg  
for items to put  
away without  
ironing  
1200  
800  
45 - 55  
70 - 80  
Synthetics and mixed  
fabrics (jumpers,  
blouses, underwear,  
household linen)  
20 kg  
1,0 kg  
800  
35 - 40  
1600  
1200  
1600  
1200  
105 - 120  
115 - 130  
30 - 40  
4 kg  
Cotton and linen  
(sheets, tablecloths,  
shirts, etc.)  
Suitable  
for ironing  
1.5 kg  
40 - 50  
In compliance with EC directive EN 50229 the cotton reference programme for the data entered in the Energy Label  
must be tested dividing the maximum washing load by two equal parts and drying with TIMED DRYING each of  
them.  
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Maintenance and cleaning  
You must DISCONNECT the appliance from the  
electricity supply, before you can carry out any  
cleaning or maintenance work.  
Descaling  
The water we use normally contains lime. It is a good  
idea to periodically use a water softening powder in the  
machine. Do this separately from any washing, and  
according to the softening powder manufacturer's  
instructions. This will help to prevent the formation of  
lime deposits.  
SM004  
SM005  
Cleaning the drawer recess  
Having removed the drawer, use a small brush to clean  
the recess, ensuring that all washing powder residue is  
removed from the upper and lower part of the recess.  
Replace the drawer and run the rinse programme  
without any clothes in the drum.  
After each wash  
Leave the door open for a while. This helps to prevent  
mould and stagnant smells forming inside the appliance.  
Keeping the door open after a wash will also help to  
preserve the door seal.  
Maintenance wash  
With the use of low temperature washes it is possible  
to get a build up of residues inside the drum.  
We recommend that a maintenance wash be  
performed on a regular basis.  
P0038  
To run a maintenance wash:  
Cleaning the pump  
The water drain filter  
The drum should be empty of laundry.  
Select the hottest cotton wash programme.  
Use a normal measure of detergent, must be a  
powder (such as Ariel Futur).  
The pump should be inspected if  
• The machine does not empty and/or spin  
• The machine makes an unusual noise during draining  
due to objects such as safety pins, coins etc. blocking  
the pump.  
External cleaning  
Clean the exterior cabinet of the appliance with soap  
and water only, and then dry thoroughly.  
Proceed as follows:  
• Disconnect the appliance.  
• If necessary wait until the water has cooled down.  
• Open the pump door levering on the groove with a  
coin.  
Place a bowl with a small edge close to the pump  
to collect any spillage.  
Cleaning the dispenser drawer  
The detergent dispenser drawer should be cleaned  
regularly.  
Remove the drawer by pressing the catch downwards  
and by pulling it out. Flush it out under a tap, to  
remove any traces of accumulated powder.  
To aid cleaning, the top part of the fabric softener  
compartment should be removed.  
1
2
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Pull out the emergency emptying cap from the filter  
cover, using a pliers.  
Warning  
When no more water comes out, unscrew the  
pump cover, using a pliers, and remove the filter.  
Always keep a rag nearby to dry up spillage of  
water when removing the cover.  
When the appliance is in use and depending on the  
programme selected there can be hot water in the  
pump. Never remove the pump cover during a wash  
cycle, always wait until the appliance has finished the  
cycle, and is empty. When replacing the cover, ensure it  
is securely retightened so as to stop leaks and young  
children being able to remove it.  
Cleaning the water inlet filter  
If your water is very hard or contains traces of lime  
deposit, the water inlet filter may become clogged.  
It is therefore a good idea to clean it from time to time.  
Turn off the water tap. Unscrew the water inlet hose.  
Clean the filter using a hard bristle brush.  
Refit the inlet hose. Clean carefully under a fast running  
tap.  
• Remove any objects from the pump impeller by  
rotating it.  
• Replace the emergency emptying cap into the filter  
cover and fix it firmly.  
P1090  
The dangers of freezing  
If the machine is exposed to temperatures below 0°C,  
certain precautions should be taken.  
Turn off the water tap.  
Unscrew the inlet hose.  
Place a bowl with a small edge close to the pump to  
collect any spillage from the emergency emptying  
cap.  
• Close the pump door.  
Place the end of the inlet hose in a bowl placed on  
the floor and let water drain out.  
Screw the water inlet hose back on and reposition  
the emergency emptying cap on again into the filter  
cover.  
When you intend to start the machine up again,  
make sure that the room temperature is above 0°C.  
27  
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Emergency emptying out  
If the water is not discharged, proceed as follows to  
empty out the machine:  
Pull out the plug from the power socket;  
Close the water tap;  
If necessary, wait until the water has cooled down;  
Open the pump door using a suitable tool;  
Place a bowl with a small edge close to the pump to  
collect any spillage. Remove the emergency  
emptying cap from the filter cover. The water  
should drain by gravity into the bowl. When the  
bowl is full, put the cap back on filter cover. Empty  
the bowl. Repeat the procedure until water stops  
flowing out;  
Clean the pump if necessary as previously described;  
Replace the filter into the pump and screw it firmly  
as previously described;  
Replace the emergency emptying cap into the filter  
cover and close the pump door.  
28  
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Something not working  
If the washing machine is not working correctly, please carry out the following checks before  
contacting your local Service Force agent.  
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or  
installation, a charge will be made even if the appliance is under guarantee.  
During machine operation it is possible that the buzzer sounds, the red light of the Start/Pause button flashes and  
one of the following alarm codes appears on the display:  
E10  
-
-
-
-
: problem with the water supply  
: problem with water draining  
: door open  
E20  
E40  
EF0  
: anti-flooding system has activated  
Once the problem has been eliminated, press the Start/Pause button to restart the programme. If after all checks,  
the problem persists, contact your local Service Force Centre.  
Symptom  
The machine does not start  
Possible causes  
E40  
The door has not been closed. (  
)
The plug is not properly inserted in the power socket.  
There is no supply at the socket.  
The main fuse or the fuse in the plug has blown.  
The Start/Pause button has not been pressed.  
The Delay start option has been selected.  
The Child Lock function has been enabled.  
The machine does not fill  
E10  
The water tap is closed. (  
The filter in the inlet hose is blocked. (  
The inlet hose may be squashed or kinked. (  
)
E10  
)
E10  
)
E40  
The door has not been closed. (  
)
The machine fills then empties  
immediately  
The end of the drain hose is too low.  
The end of the drain hose is submerged in water.  
There is no vent in the end of the drain hose.  
The machine does not empty  
and/or does not spin  
E20  
The drain hose may be squashed or kinked. (  
)
E20  
The drain filter may be blocked. (  
)
The Rinse hold option has been selected.  
E20  
The drainage system pipes are blocked ( ).  
The wash load is unbalanced: redistribute the clothes inside the drum  
to allow the machine to spin.  
Too much detergent or unsuitable detergent has been used (creates  
too much foam).  
Check whether there are any leaks from the inlet hose fittings. It is not  
always easy to see this as the water runs down the hose; check to see  
if it is damp.  
There is water on the floor  
The drain hose may be damaged or not securely positioned.  
The filter has not been fully screwed in after cleaning or the emrgency  
emptying cap has not been refitted on the filter.  
Unsatisfactory washing results  
Too little detergent or unsuitable detergent has been used. An  
insufficient amount of detergent leaves the laundry looking grey and  
causes lime scale to form.  
Stubborn stains have not been treated prior to washing  
The correct wash programme/temperature has not been selected.  
Too much laundry has been placed in the drum.  
29  
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Symptom  
Possible causes  
The machine vibrates when  
spinning  
The internal packing has not been removed.  
The machine is in contact with the wall or furniture.  
The machine is not level and stable (check diagonally).  
The washing load is badly distributed in the drum.  
Maybe there is very little laundry in the drum.  
The door will not open  
The water level is above the bottom edge of the door.  
The machine is heating the water.  
The drum is turning.  
In any case the door can be opened only when the «Door lock»  
light has gone out.  
The electronic balance control device has cut in because the laundry is  
Spinning starts late or the  
machine does not spin  
not evenly distributed in the drum. The laundry is redistributed by  
reverse rotation of the drum. This may happen several times before  
the unbalance disappears and normal spinning can resume. If, after few  
minutes, the laundry is still not evenly distributed in the drum, the  
machine will not spin. In this case, redistribute the load manually and  
select the spin programme.  
The machine makes an unusual  
noise  
The machine is fitted with a type of motor which makes a different  
noise compared with other traditional motors. This new motor  
ensures a softer start and more even distribution of the laundry in the  
drum when spinning, as well as increased stability of the machine.  
No water is visible in the drum  
Machines based on modern technology operate very economically  
using very little water without affecting performance.  
The machine does not dry or  
does not dry properly  
The drying time or degree of drying has not been selected  
E10  
The water tap is not turned on (  
)
E20  
The drain filter is clogged (  
)
The machine is overloaded  
The selected drying time or dryness degree was not suitable for the  
laundry.  
The display shows the alarm  
code EF0:  
The anti-flooding system has activated. Disconnect the appliance and  
contact the Service Force Centre  
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Reparirs - After sales service  
In the event of your appliance requiring service, or if  
you wish to purchase spare parts, please contact our  
extended warranty administrators by telephoning:  
Spare parts  
An authorised service engineer should service this  
product, and only genuine spare parts should be used.  
Under no circumstances should you attempt to repair  
the machine yourself. Repairs carried out by  
inexperienced persons may cause injury or serious  
malfunctioning. Contact your local Service Force  
Centre.  
0870 01 07887  
They will give you details for your local Service Force  
Centre.  
Service Force are the appointed national appliance  
repair agents responsible for warranty repairs to this  
appliance.  
Before calling out an engineer, please ensure you have  
read the details under the heading “Something Not  
Working”.  
When you contact the Service Force Centre you will  
need to give the following details:  
1. Your name, address and post code  
2. Your telephone number  
3. Clear and concise details of fault  
4. The purchase date and found on your receipt.  
5. The model and serial number of the appliance  
(found on the rating plate - see picture)  
So that you always have these numbers to hand, we  
recommend you to make a note of them here.  
Model.................................................................................................  
PNC...................................................................................................  
SN.......................................................................................................  
Your washing machine is covered by a 3 year  
parts and labour guarantee (see separate  
details given at point of sale). Please retain your  
purchase receipt safely for the service engineer  
to verify the purchase details.  
31  
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John Lewis Partnership  
171 Victoria Street  
London SW1E 5NN  
132 963 590  
21/08  
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