GEMINI SERIES
TELEPHONE
MODEL IQ331
OPERATING INSTRUCTIONS
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LINE CONNECTION ........................................................................................................... 15
HANDSET POLARITY SWITCH ......................................................................................... 15
6. GENERAL CARE AND MAINTENANCE ........................ 16
CLEANING .......................................................................................................................... 16
FAILURE TO OPERATE AND SERVICE DIFFICULTIES .................................................... 16
7. THUNDERSTORMS ....................................................... 17
8. WARRANTY - 3 YEARS ................................................. 17
9. SERVICE CENTRES ...................................................... 18
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1. FEATURES
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Tone / pulse dialing
10 one touch memory keys
Super bright LED ringer lamp allows visual ringing indication
Handset Polarity Switch to suit both common (“normal” and “reversed”) Handset
wiring modes allows the use of headsets configured to suit the two common wiring
modes.
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Built-in Message Waiting neon type message waiting system AND Ericsson BP250
Message Waiting (other system types optional)
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User selectable ringer volume and pitch
Redial and Pause functions
Save function
Switchable Recall facility with two flash time settings (100mS, 600mS) to suit the
host telephone system
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Compatible with direct lines, intelligent networks, PABXs and any analog line
Call Waiting compatible
Telstra Customnet compatible
Line powered, unaffected by mains power interruption
REN (Ringer Equivalence Number) = 0.68 allows multiple parallel devices on the
same line without loading incoming ring
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Alpha-numeric keypad allows full access to services that require the entering of
numerals and letters
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Fully modular connection provides maximum ease of installation on desk or wall
3 Year warranty
Hearing aid compatibility
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2. GENERAL CONTROLS AND INDICATORS
STORE
KEY
MEMORY
KEY
HANDSET
MULTIFUNCTIONAL
INDICATOR
LIGHT
HANDSET
CORD
KEYPAD
RECALL KEY
REDIAL KEY
SAVE KEY
PAUSE KEY
FIGURE 1 : TOP VIEW
LINE SOCKET
RINGER PITCH
CONTROL
RINGER
PITCH
RINGER HI / LOW / OFF &
TONE / PULSE SWITCHES
WALL
MOUNT
HOLE
TIME BREAK RECALL &
HANDSET POLARITY
SWITCHES
HANDSET
SOCKET
FIGURE 1 : BOTTOM VIEW
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MULTIFUNCTIONAL INDICATOR LIGHT
There are two different functions:
Ring Indicator:
Flashes when the telephone rings with an incoming call
Message-Waiting Indicator: Illuminates when a message is waiting in your voicemail
system (depends on system compatibility). The built-in
Message Waiting option suits any neon (80 VDC) type
message waiting system and also the telephone has
Ericsson BP250 Message Waiting built-in (other system
types are optional extras).
RINGER PITCH CONTROL
The pitch of the ringing sound may be altered by rotating the control.
RINGER VOLUME SWITCH
The three available positions allow selection of OFF (no sound), LOW volume, and
HIGH volume of the telephone's ringing sound during an incoming call.
ALPHA-NUMERIC KEYPAD
The standard numeric digits are available for normal dialing. The alphabetic characters
are provided to allow full access to services that require the entering of numerals and
letters.
CRADLE SWITCH
Located in the handset cradle, this plastic lever is depressed by the handset (when
placed in the cradle) to cut off the line. Note: Depressing this cradle lever too briefly
when intending to terminate a call may result in an accidental "hookflash" that will
inadvertently place the call on hold. This is known as "phantom calls" because the held
call will probably ring again at your extension within a few minutes (the other party will
have hung up, so it will seem as if you were called by a phantom, hence the name
"phantom calls"). If you experience this problem, when terminating your call please
depress the cradle lever a little longer before making/receiving your next call
(i.e. it is not a system or telephone fault).
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TONE / PULSE SWITCH
Used to select the dialing mode, either TONE (DTMF) or PULSE (Decadic). The correct
mode depends on the telephone network. If in any doubt, contact your authorised
Interquartz dealer.
RECALL KEY
For use with host telephone systems to invoke special network facilities such as call-
hold or call-transfer available in your system.
For further details please consult your host system manuals or user training service.
Please see the INSTALLATION section for details to adjust the telephone’s Flash time,
to ensure that the key functions correctly.
BASIC OPERATION
This telephone can be used as a normal telephone; lift the HANDSET to answer an
incoming call, or lift the HANDSET and dial on the KEYPAD to commence an outgoing
call. Please refer to the appropriate sections to learn more about advanced operating
instructions.
REDIAL KEY
Press to redial the last manual number previously dialed, which may be up to 32 digits
long. Dialing more than 32 digits during one call will cause erasure of the entire number
from the REDIAL memory.
TO REDIAL LAST NUMBER
1. Lift HANDSET
2. Press REDIAL .
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SAVE KEY
The save key can be used either to save the redial memory by simply pressing the
save key after a number is dialed and before hanging up the phone.
To use the save key as a notepad during a call:
1. press the store key
2. enter the desired number (up to 32 digits)
3. press the save key before hanging up the phone.
PAUSE FUNCTION
The Pause command may be needed if your phone is connected to certain types of
PABX or to any network where a pause is required (e.g. between internal and external
dial tones).
For manual dialing:
1. Lift HANDSET
2. Dial any digits required before the pause
3. Press PAUSE
4. Dial the remaining digits.
For memory usage (storage procedure):
1. Lift HANDSET
2. Press STORE
3. Dial digits required e.g.number line access code before dialing the pause
4. Press PAUSE
5. Dial remaining digits
6. Press STORE
7. Select and press desired MEMORY button
8. Replace HANDSET
When dialed, this stored number will Pause at the appropriate place in the dialing
sequence.
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HANDSET POLARITY SWITCH
Located on the underside of the telephone, this switch provides compatibility with the
two handset wiring standards - normal or reversed (see section 5 and figure 4)
Set handset polarity switch to normal to use handset, or set the switch to reversed
position if you are using a headset that is wired to suit this setting.
USING A HEADSET
Aheadset may be plugged into the handset socket on the side of the telephone. Headset
cords are commonly wired in one of two ways, so this telephone has been equipped
with a special switch to ensure compatibility with your headset. By testing the headset
in both positions, the correct position can be easily found.
To use the telephone to make a call with a headset:
1. Connect the headset (see above) and wear it.
2. Lift the handset.
3. Dial the desired number.
4. To terminate the call, replace the handset in the cradle.
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3. ADVANCED NETWORK OPERATION
Where this telephone is used on an intelligent network such as Easycall, Customnet,
Centel, a PABX or other network the following information may be useful.
PAUSE FUNCTION WHEN DIALING
Depending on your telephone system, this may or may not be required. If in doubt,
check with your system supplier or Interquartz dealer, as failure to observe your system's
requirements may lead to difficulty in making outgoing external calls. If you have
determined that a pause is required by your host system, please refer to the PAUSE
Function section to ensure correct usage of the PAUSE button.
HOLDING AND TRANSFERRING CALLS
The method used for these functions is dependent on your system type, so you will
need to check your system's Extension User Guide. The RECALL KEY is typically
used to transfer calls. It is affected by the setting of the adjustment switches described
in the INSTALLATION section of this manual. They must be correctly set to suit your
system for correct operation.
USING THE MEMORIES
Many different numbers and codes can be stored. You may find it useful to store some
of your favourite network facility commands in the telephone for fast, convenient access
to those facilities (e.g. diversion, call forward, call back etc). Consult your system User
Guide for the codes that you need to store.
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4. MEMORY FEATURE OPERATION
Located at the top of the keyboard, the ONE-TOUCH MEMORY Keys provide easy dialing
of often-used numbers. Each memory can store 16 digits and can store
and commands.
,
, Pause
STORING A NUMBER :
1. Lift HANDSET
2. Press STORE
3. Enter the telephone number
4. Press Store
5. Press desired memory key location
6. Replace HANDSET
DIALING A NUMBER :
1. Lift HANDSET
2. Press desired memory key location.
CASCADE DIALING
The contents of any memory can be "cascaded" or added together with additional
manual dialing or other memories. In cascade dialing, make sure that each dialing
sequence is completed before activating the next.
MEMORY RETENTION
The telephone is capable of retaining its memory contents for up to 5 YEARS even
when the telephone line had been disconnected.The telephone can retain its memory
contents for up to 30 minutes when unplugged from its line cord.
DIGIT CAPACITY
All memories can store up to 16 digits each. The memories can store
digits 1-9, 0, and
.
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5. INSTALLATION
UNPACKING
The carton contains the following :
• Telephone body and handset
• Coiled cord and line cord
• This User Manual.
SETTING THE FLASH TIME
Set the TBR TIMING SWITCH to suit the PABX or host system’s required flash time.
This setting is needed to ensure correct operation of the Recall key on the top panel.
The settings available are - 100mS, 600mS. (see figure 4)
GENERAL SETTING-UP
1. Fit the COILED CORD to the appropriate sockets in the HANDSET and the telephone
base
2. Fit the LINE CORD to the rear socket and to your telephone network outlet
3. Set the Ringer Volume and Ringer Pitch controls
4. See following sections to complete the installation.
5. Set handset polarity switch “normal” to use the handset, or set the switch to “reversed”
position if you are using a headset that is wired to suit this setting.
LOCATION
The telephone should be placed on a desk, table or shelf where it is not likely to be
pushed off. If the unit is to be wall mounted, it should be seated securely on the WALL
MOUNTING BRACKET. Avoid excessive heat, damp, dust, direct sunlight, vibration,
and other appliances or devices that may transmit or emit electrical or electromagnetic
radio frequency noise or signals (e.g. computers, welders, pagers).
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WALL MOUNTING
1. Fit the WALL MOUNT BRACKET (optional, not supplied) to the wall and attach the
WALL MOUNT BRACKET to the underside of telephone (see Figure 2)
2. To enable the HANDSET to be supported in the cradle, follow the procedure shown
in (Figure 2) to reverse the HANDSET RETAINER.
3. NOTE: The WALL MOUNT BRACKET and MODULAR WALL JACK illustrated in
(Figure 2) are available from your authorised Interquartz dealer and can be ordered
as "Wall Mount Kit No.3".
1. Use your thumb to press the
HANDSET RETAINER
2. Push the HANDSET RETAINER
out of the slot.
3. Rotate the HANDSET
RETAINER by 180
4. Insert the HANDSET RETAINER
back into its slot.
FIGURE 2: WALL MOUNTING
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FIGURE 2 : WALL MOUNT BRACKET
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WALL-MOUNT BRACKET (OPTIONAL NOT INCLUDED WITH PHONE)
LUG "B"
LUG "A"
MOUNTING
HOLE "E"
PIVOT FOR SWING-OUT
PLATE USED FOR
MODEL IQTEL 25
LUG "C"
LUG "D"
MOUNTING HOLE "F"
Please note:
1. This wall bracket may be secured onto the wall by using mounting holes "E" and "F"
2. Lugs to break off before wall mounting the phone.
BREAK OFF LUGS
TELEPHONE MODELS
IQTEL 80
IQTEL 300
IQTEL 500
IQTEL E1
IQTEL E2
IQTEL E3
IQTEL ET
STUDIO 20
IQ 90
IQ 150
IQ 250
IQ 260
IQ 360
IQ 350
IQ 450
IQ 550
IQ E2
"B" and "D"
GEMINI IQ33X SERIES
IQ E3
IQTEL 25
"A" and "C"
"A" ONLY
IQ 300
9853 XT
9835 MKII
9836
9837
FIGURE 3
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LINE CONNECTION
This telephone is supplied with a RJ45 Plug as the wall plug, with the centre pair being
reserved for speech and signaling. Other types of plugs and cords are available on
request.
HANDSET POLARITY SWITCH
Located on the underside of the telephone, this switch provides compatibility with the
two handset wiring standards (normal and reversed)
LINE SOCKET
RINGER PITCH
CONTROL
RINGER
PITCH
RINGER HI / LOW / OFF &
TONE / PULSE SWITCHES
WALL
MOUNT
HOLE
HANDSET
SOCKET
TIME BREAK RECALL &
HANDSET POLARITY
SWITCHES
FIGURE 4
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6. GENERAL CARE AND MAINTENANCE
This telephone is a precision electronic instrument. While in use and storage, care should
be taken to avoid rough handling, extreme temperature, and damp or dirty environments.
CLEANING
NEVER use aerosol sprays or other chemical agents or substances that leaves a residue
(furniture polish for example).
Use a mild detergent and a damp, clean cloth when cleaning. Do not allow moisture to
enter the telephone's interior - damage may result!
FAILURE TO OPERATE AND SERVICE DIFFICULTIES
If telephone service problems occur at any time, it is recommended that the installation
procedure described in this manual be re-checked. If a fault occurs, try to determine if
the fault is with the telephone, or with the network or system to which the telephone is
connected : Disconnect the "suspect" telephone, and test the line with a substitute
telephone. If the telephone service then operates satisfactorily, the fault is in the "suspect"
telephone. Test the "suspect" telephone on a known good line. If the fault still occurs,
the fault is in the "suspect" telephone.
Consult your Interquartz dealer for further advice if necessary.
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7. THUNDERSTORMS
The telephone, in common with household electrical appliances, can be a source of
electric and acoustic shock during thunderstorms. The possibility of a telephone user
experiencing a shock is minimal. Nevertheless, customers should be aware of some
simple precautions to follow during thunderstorms:
Use your telephone only for calls of the utmost urgency. Keep these calls brief.
Whilst using your telephone keep clear of electrical appliances and metal fixtures such
as : stoves, air conditioners, refrigerators, window frames and sinks.
8. WARRANTY - 3 YEARS
Interquartz (A'Asia) Pty Ltd warrants the original purchaser against failure, under normal
usage and in the environment and network for which it was designed, resulting from
defective material and workmanship at time of manufacture for a period of THREE
YEARS from the date of purchase. Proof of purchase and date of purchase are required
for determining validity of this warranty. This warranty does not cover defects or damage
due to normal wear and tear, negligence, accidents, exposure to radiation, misuse,
obsolescence, incompatibility, improper maintenance, lightning strikes or unauthorised
repairs or modifications and excludes freight or postage costs to/from your local
authorised service centre unless otherwise arranged. Consequential loss not included.
Notification of any defect must be made within the warranty period before a warranty
repair can be effected. This guarantee is in addition to all other Warranties orGuarantees
expressed or implied by the Trade Practices Act or other Commonwealth or State laws
and all other obligations and liabilities on the part of Interquartz (A'Asia) Pty. Ltd.
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9. SERVICE CENTRES
Please call 1800 6 IQTEL (1800 647 835) from anywhere
in Australia to arrange service or repair of your telephone.
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Manufactured by
International Quartz Limited
A Subsidiary of Chiaphua Industries Ltd.
©Copyright INTERNATIONAL QUARTZ LTD. 2002
3CT30001-03B
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