IOGear Switch GCS1732 User Manual

MiniView™ Extreme  
Multimedia KVMP Switch  
User Manual (GCS1732/1734)  
®
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Thank you for purchasing one of the most feature rich KVM and peripheral sharing switch on the market.  
IOGEAR’s MiniView™ Extreme Multimedia KVMP Switch brings extra value to conventional KVM switches  
by offering USB peripheral sharing capabilities, audio and microphone support, and multi-platform support  
for Mac, Sun, USB and PS/2. You can save money and space by eliminating the need for multiple monitors,  
keyboards, mice, and peripheral devices such as printers, scanners, zip drives, and more. Up to 127  
different USB devices can be daisy chained from this KVMP switch. Sharing speakers and a microphone  
also offers extra value and convenience for the users.  
USB and KVM technology together makes cross-platform management easy. A single USB console can  
control a PC and a Mac, or even a Sun workstation, and share peripherals and audio devices between the  
computers. Any USB-enabled computers, using any USB-compatible operating system, can benefit from  
the efficiency, expense reduction and convenience of IOGEAR’s Miniview Extreme KVMP switch.  
We hope you enjoy using your Miniview™ Extreme Multimedia KVMP switch, yet another first-rate  
connectivity solution from IOGEAR.  
©2003 IOGEAR. All Rights Reserved. PKG-M0085  
IOGEAR, the IOGEAR logo, MiniView, VSE are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows are registered trademarks of  
Microsoft Corporation. IBM is a registered trademark of International Business Machines, Inc. Macintosh, G3/G4 and iMac are registered trademarks of  
Apple Computer, Inc. IOGEAR makes no warranty of any kind with regards to the information presented in this document. All information furnished here is  
for informational purposes only and is subject to change without notice. IOGEAR, Inc. assumes no responsibility for any inaccuracies or errors that may  
appear in this document.  
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Table of Contents  
Package Contents  
Overview  
02  
03  
04  
05  
06  
10  
13  
23  
25  
33  
34  
36  
37  
38  
Features  
Requirements  
Introduction  
Installation  
Operation  
Hotkey Configuration for Mac and SUN  
The Firmware Upgrade Utility  
Appendix  
Specification  
Technical Support  
Radio & TV Interference Statement  
Limited Warranty  
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Package Contents  
This package contains:  
1 MiniView™ Extreme Multimedia KVMP Switch (GCS1732 or GCS1734)  
2 or 4 bonded KVM Cables (2 for GCS1732, 4 for GCS1734)  
1 Power Adapter  
1 Firmware Upgrade Cable  
1 User Manual  
1 Quick Start Guide  
1 Warranty/Registration Card  
If any items are damaged or missing please contact your dealer.  
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Overview  
Overview  
IOGEAR’s new MiniView™ Extreme Multimedia KVMP Switch brings extra value to conventional KVM  
switches by offering USB peripheral sharing capabilities, audio and microphone support, and multi-platform  
support for Mac, Sun, USB and PS/2. You can save money and space by eliminating the need for multiple  
monitors, keyboards, mice, and peripheral devices such as printers, scanners, zip drives, and more. Up to  
127 different USB devices can be daisy chained from this KVMP switch. Sharing speakers and a microphone  
also offers extra value and convenience for the users.  
USB and KVM technology together makes cross-platform management easy. A single USB console can  
control a PC and a Mac, or even a Sun workstation, and share peripherals and audio devices between the  
computers. Any USB-enabled computers, using any USB-compatible operating system, can benefit from the  
efficiency, expense reduction and convenience of IOGEAR’s Miniview™ Extreme Multimedia KVMP switch.  
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Features  
Features  
• Multi functional switch allows multiple USB or PS/2 (additional cables needed) computers to share one USB  
console and two USB peripheral devices such as printers and scanners, as well as speakers and a microphone  
• User can conveniently switch USB peripheral devices from one computer to another using Hot Keys  
• USB peripheral devices and USB consoles can be switched asynchronously from one computer to  
another using Hot Keys  
• Fully compliant with USB 1.1 specifications and delivers a 12 Mbps data transmission rate  
• Complete keyboard and mouse emulation for error free booting  
• Support special keys on Mac and Sun keyboard  
• Allows PC keyboards to simulate Mac and Sun special keys through Hotkeys Features AutoScan mode  
to monitor all computers  
• Features AutoScan mode to monitor all computers  
• LED display for easy status monitoring  
• Superior video quality - supports resolutions up to 2048 x 1536  
• Extra convenience offered through sharing of speakers and microphone  
• Easy installation: no software required, hot swappable  
• Compact design for easy placement  
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Requirements  
System Requirements  
• Computers with USB or PS/2 connections (additional cables needed for PS/2 computers)  
• Windows 98, 98SE, ME, 2000, XP  
• Mac OS 8.6 or greater  
• Sun Solaris work station  
• Linux, UNIX and other USB supported systems*  
*Additional drivers and support may be needed  
Accessories  
PS/2 KVM Cable (G2L5302P)  
USB KVM Console Extender (GCE700)  
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Introduction  
FrontView  
1
1. Port Selection Buttons  
Pressing the port selection buttons to  
access the computer connected to its  
corresponding port.  
Pressing Buttons 1 and 2 simulta-  
neously for 2 seconds performs a  
keyboard and mouse reset.  
2
3
Pressing Buttons 3 and 4 simulta-  
neously for 2 seconds starts Auto Scan  
Mode. See p.18 for details.  
KVM Status LEDs: Lights DIM ORANGE to indicate that the  
computer attached to the corresponding port is up and running  
(On Line); lights BRIGHT ORANGE to indicate that the computer  
attached to its corresponding port is the one that has the KVM  
focus (Selected); flashes to indicate that the computer attached to  
its corresponding port is being accessed under Auto Scan mode.  
2. Port LEDs  
The Port LEDs are built into the Port  
Selection Switches. The upper ones are  
the KVM Port Status LEDs; the lower ones  
are the USB Peripheral Selected LEDs:  
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Introduction  
USB Peripheral Selected LEDs: Lights to indicate  
that the computer attached to its corresponding port  
is the one that has access to the USB peripherals.  
3. USB Console Ports  
Your USB keyboard and USB mouse plug in here.  
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Introduction  
BackView  
2
1
3
6
1. Console Audio Jacks  
The cables from your microphone and  
speakers plug in here. Each jack is marked  
with an appropriate icon to indicate itself.  
2. USB Peripheral Section  
USB peripherals (printers, scanners, etc.)  
plug in here.  
4
5
6
3. Firmware Upgrade Section  
• Firmware Upgrade Recovery Switch:  
During normal operation and while performing  
a firmware upgrade, this switch should be in  
the NORMAL position. See Pg. 33 for details  
about the use of this switch.  
4. Power Jack  
The power adapter cable plugs into this jack.  
5. Monitor Port  
The video cable from your monitor plugs in here.  
• Firmware Upgrade Port:  
The Firmware Upgrade Cable that transfers  
the firmware upgrade data from the  
administrator’s computer to the GCS1732 /  
GCS1734 plugs into this RJ-11 connector.  
See Pg. 25 for firmware upgrading details.  
6. CPU Port Section  
The cables that link the switch to your computers plug  
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Introduction  
in here. Each CPU port is comprised of a microphone jack, speaker jack, and KVM data connector.  
Note: The shape of these 15-pin KVM data connectors has been specifically modified so that only KVM cables designed to work with this switch can plug  
in (see the Cables section for details). Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers  
Cable  
The USB KVM Cables are included in the package. DB-5 KVM data cable.  
If you need some PS/2 KVM cable, please order G2L5302P (not included in this package).  
USB KVM Cable  
PS/2 KVM Cable  
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Installation  
Setup and Installation  
Before you Begin  
Make sure that power to all the devices you will be connecting up have  
been turned off. You must unplug the power cords of any computers that  
have the Keyboard Power On function. Otherwise, the switch will receive  
power from the computer.  
1.  
2. To prevent damage to your installation make sure that all devices on the  
installation are properly grounded.  
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Installation  
Setup and Installation  
1. Plug your USB keyboard and USB mouse into the USB Ports located on the unit’s front panel. Plug your  
monitor into the Console monitor port located on the unit’s rear panel.  
Note: For computers with older operating systems, such as Windows ME or prior, you may have to load the USB driver. Keep your OS CD ROM  
handy during installation. If it is the first time you load the USB driver on this type of computers, there is a big chance that you may need to keep the old  
keyboard and mouse on that computer until the driver is loaded.  
2.  
3.  
Plug the custom SPDB15 connector of the KVM cables into any available CPU ports on the switch and plug  
the accompanying microphone and speaker cables into the CPU port’s microphone and speaker jacks.  
Plug the other end of the KVM cable to the  
respective ports on the computer.  
For a PS/2 connection, you will need to  
purchase the PS/2 KVM cable (IOGEAR Part  
No. G2L5302P), plug the keyboard, mouse,  
video, microphone and speaker cables into their  
respective ports on the computer.  
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Installation  
4. Repeat steps 3 and 4 for any other computers you are connecting up.  
Plug the power adapter cable into the switch’s Power Jack, then plug the power adapter into an AC power  
source.  
5.  
6.  
Turn on the power to the computers.  
(Connection for PS/2 Computers)  
(Connection for USB Computers)  
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Operation  
Hot Plugging  
The MiniView™ Extreme supports USB hot plugging – components can be removed and added back into the  
installation by unplugging their cables from the CPU ports without the need to shut the unit down.  
Powering Off and Restarting  
If it becomes necessary to power off the MiniView™ Extreme unit, before starting it back up you must do the  
following:  
1. Shut down all the computers that are attached to the switch.  
Note:You must unplug the power cords of any computers that have the Keyboard Power On function that are connected to the shut down switches.  
Otherwise, the switches will still receive power from the computers.  
2. Unplug the switch’s power adapter cable.  
3. Wait 10 seconds, then plug the switch’s power adapter cable back in.  
4. After the switch is up, power on the computers.  
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Operation  
Port ID Numbering  
Each CPU port on the Miniview™ Extreme switch is assigned a port number (1 or 2 for the GCS1732; 1 to  
4 for the GCS1734). The port numbers are marked on the rear panel of the switch.  
The Port ID of a computer is derived from the CPU port number it is connected to. For example, a  
computer connected to CPU port 3 has a Port ID of 3.  
The Port ID is used to specify which computer gets the KVM focus and USB peripheral access with the  
Hotkey port selection method.  
Hot Key Operation  
The Miniview™ Extreme provides an extensive, easy-to-use, hotkey function that makes it convenient to  
control and configure your KVM installation from the keyboard.  
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Operation  
Basic Hotkeys to switch ports  
The most basic hotkey operation allows you to hotkey switch the KVM focus and USB peripheral access  
from the port that currently has the KVM focus to the next port on the installation (1 to 2; 2 to 1 for the  
GCS1732; 1 to 2; 2 to 3; 3 to 4; 4 to 1 for the GCS1734), without having to invoke Hotkey Mode.  
To perform this basic hotkey, tap the Scroll Lock key twice. When you do this, two port switching changes occur:  
• The KVM focus switches from its current port, to the next port.  
• The USB focus switches to the port with the new KVM focus so that they are both synchronized.  
After the port switching takes place, you automatically exit Hotkey Mode.  
For some people such as Mac users, pressing [Scroll Lock] is either not feasible or not convenient. There  
are other ways to switch ports, such as using [Ctrl] [Ctrl]. The following section will discuss how to use these  
choices.  
Advanced Hotkey Operations  
The advanced Hotkeys allow you to switch to a specific port, and also allow you to switch console and USB  
peripherals to different computers, perform hotkey beeper control, change basic hotkey to [Ctrl] [Ctrl],  
emulating special keys on Mac and Sun keyboards is also included.  
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Operation  
Invoking Hotkey Mode  
To invoke Hotkey Mode, do the following:  
1. Press and hold down the Num Lock key  
2. Press and release the minus [–] key  
3. Release the Num Lock key  
Note:  
1. The minus key must be released within one half second, otherwise Hotkey invocation is canceled.  
2. There is an alternative key combination to invoke Hotkey Mode. See Pg. 20 for details.  
Hotkey Mode Considerations:  
When Hotkey Mode is active, the Caps Lock, and Scroll Lock LEDs flash in succession to indicate that  
Hotkey Mode is in effect. They stop flashing and revert to normal status when you exit Hotkey Mode.  
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Operation  
When Hotkey Mode is active, ordinary keyboard and mouse functions are suspended - only Hotkey  
OSD Operation  
compliant keystrokes and mouse clicks (described in the sections that follow), can be input.  
At the conclusion of some hotkey operations, you automatically exit Hotkey Mode. With some operations,  
you must exit manually. To exit Hotkey Mode manually, press the Esc key, or the Spacebar.  
Switch the KVM focus to another computer along with the USB peripherals:  
You can bring the KVM focus plus USB device access (synchronous switching) to any computer with a  
hotkey combination that specifies its Port ID (See Pg. 14 for Port ID details):  
1. Invoke Hotkey Mode (See Pg. 16).  
2. Press and release the computer’s Port ID number (1, 2, 3, or 4).  
3. Press [Enter].  
The KVM focus and USB peripheral access switch to the computer associated with that Port ID, and you  
automatically exit Hotkey Mode.  
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Operation  
Switch the KVM focus to another computer and let USB peripherals remain on the current computer:  
You can bring only the KVM focus (asynchronous switching, without changing the USB device access) to  
any computer with the following hotkey combination:  
1. Invoke Hotkey Mode (See Pg. 16).  
2. Press and release the K key  
3. Press and release the computer’s Port ID number (1, 2, 3, or 4).  
4. Press [Enter].  
The KVM focus switches to the computer associated with that Port ID; the USB peripheral access remains  
on the port where it was; and you automatically exit Hotkey Mode.  
The major value of this hotkey is to allow you asynchronously switch KVM focus and USB peripherals. For  
example: you are working on computer 1 and printing a large graphic file which will take 15 minutes to finish.  
Instead of waiting on computer 1, you can use this hotkey to switch KVM focus to another computer to do  
work on some other projects.  
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Operation  
Audio Port Selection  
Audio ports are switched along with the console port. When you switch console to any computer, the audio  
ports will be switched simultaneously.  
Auto Scan Mode  
The MiniView™ Extreme’s Auto Scan feature automatically cycles through the computer ports at regular 5  
second intervals. This allows you to monitor the computer activity without having to take the trouble of  
switching from port to port manually. To start Auto Scan Mode:  
1. Invoke Hotkey Mode (See Pg. 16)  
2. Press and release the A key  
Once scanning begins, it continues until you press [Esc] or [Spacebar] to exit Auto Scan Mode. The Port that  
is active at the time scanning stops remains active.  
Note:  
1. While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are suspended.You must exit Auto Scan Mode by pressing [Esc] or [Spacebar]  
in order to regain normal control of their use.  
2. Pressing [Esc] or [Spacebar] exits both Auto Scan Mode and Hotkey Mode.  
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Operation  
Alternate Hotkey Invocation Keys and Alternative Basic Hotkey  
An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs  
running on the computers.  
To switch to the alternate Hotkey Invocation set, do the following:  
1. Invoke Hotkey Mode (See Pg. 16)  
2. Press and release the H key  
The Hotkey Invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of  
minus). You automatically exit Hotkey Mode following this procedure.  
Note:This hotkey is a toggle between the two invocation methods.To revert back to the original Hotkey Invocation methods, invoke Hotkey Mode with the  
[Ctrl] and [F12] keys, then press and release the H key.The Hotkey Invocation keys revert back to [Num Lock] and [-], and the Skip Mode activation method  
reverts back to [Scroll Lock] [Scroll Lock].  
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Operation  
The Basic Hotkey Operation can be changed from tapping the Scroll Lock key twice to tapping the Ctrl key  
twice by doing the following:  
1. Invoke Hotkey Mode (See Pg. 16)  
2. Press and release the T key  
You automatically exit Hotkey Mode after this procedure.  
Note:This hotkey is a toggle between the two invocation methods.To revert back to the original Hotkey Invocation methods, invoke Hotkey Mode, then press  
and release the T key.The basic Hotkey reverts back to [[Scroll Lock] [Scroll Lock].  
Hotkey Beeper Control  
The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the following:  
1. Invoke Hotkey Mode. (See Pg. 16)  
2. Press and release the B key.  
The Beeper toggles On or Off. The Command Line displays Beeper On or  
Beeper Off for one second; then the message disappears and you automatically exit Hotkey Mode.  
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Operation  
Hot Key Configuration for Mac and SUN  
The MiniView™ Extreme’s default port configuration is for a PC Compatible keyboard operating platform, and  
a US English keyboard language code.  
If your requirements call for different port settings (you have a Mac or Sun attached to a port, e.g.), you can  
change them by bringing the KVM focus to the port and using the hotkey combinations shown below. By  
setting the particular port to either Sun or Mac, you will be able to use Sun and Mac keyboards and all the  
special keys on Sun and Mac keyboard will be passed to the connected computer. You can even use a PC  
keyboard to emulate these special keys (refer to the next section).  
The Hotkey entry method is as follows:  
1. Invoke Hotkey Mode (See Pg. 16)  
2. Press and release the appropriate  
Function key (see the table below).  
After completing a setting,  
you automatically exit Hotkey Mode.  
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Hotkey Configuration for Mac and SUN  
Keyboard Emulation:  
Sun Keyboard  
The PC (101/104) key keyboard can emulate the  
functions of the Sun keyboard when the Control key  
[Ctrl] is used in conjunction with other keys. The  
corresponding functions are shown in the table  
below. But make sure you set this port to Sun  
first (refer to the above section).  
Note: When using [Ctrl] combinations, press and release the Ctrl key,  
then press and release the activation key.  
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Hotkey Configuration for Mac and SUN  
Mac Keyboard  
The keyboard emulation mappings from the Mac  
keyboard to the PC keyboards (101 key and 104  
key), are listed in the table below. But make sure  
you set this port to Mac first (refer to the  
above section). These hotkeys are designed for  
Mac OS X or later, for OS9.X or previous version,  
only part of the keys are supported.  
Note: When using key combinations, press and release the first key (Ctrl  
or Alt), then press and release the activation key.  
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The Firmware Upgrade Utility  
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process  
for upgrading the KVM switch’s firmware.  
The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware  
upgrade packages are posted on our web site as new firmware revisions become available. Check the  
web site regularly to find the latest packages and information relating to them:  
Before You Begin  
To prepare for the firmware upgrade, do the following:  
1.  
From a computer that is not part of your KVM installation, go to the IOGEAR support site and select  
the product part number (GCS1732 or GCS1734) to get a list of available Firmware Upgrade  
Packages.  
Choose the Firmware Upgrade Package you want to install (usually the most recent), and download  
it to your computer.  
2.  
3.  
Use the Firmware Upgrade Cable provided with this unit, to connect a COM port on your computer  
to the Firmware Upgrade Port of your switch.  
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The Firmware Upgrade Utility  
4. Shut down the computers on your MiniView™  
Extreme installation and make sure the firmware  
upgrade switch is set to “Upgrade”.  
5.  
6.  
Make sure the power plugged into the KVM.  
Once the power is plugged in and the switch is set  
to upgrade, all of the amber lights on the KVM will  
flash once per second. Now you are ready to run  
the firmware upgrade utility.  
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The Firmware Upgrade Utility  
Starting the Upgrade  
To upgrade your firmware:  
1.  
Run the downloaded Firmware Upgrade Package file - either by double-clicking the file icon, or by  
opening a command line and entering the full path to it.  
The Firmware Upgrade Utility Welcome screen appears:  
2.  
Read and Agree to the License Agreement (enable the I Agree radio button).  
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The Firmware Upgrade Utility  
3. Click Next to continue. The Firmware Upgrade Utility main screen appears:  
The Utility inspects your installation. All the devices capable of being upgraded by the package are listed  
in the Device List panel.  
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The Firmware Upgrade Utility  
4. As you select a device in the list, its description appears in the Device Description panel.  
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The Firmware Upgrade Utility  
5. After you have made your device selection(s), Click Next to perform the upgrade.  
If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the  
upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog  
box informing you of the situation and gives you the option to continue or cancel.  
If you didn’t enable Check Firmware Version, the Utility installs the upgrade files without checking whether  
they are a higher level, or not.  
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The Firmware Upgrade Utility  
As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress  
toward completion is shown on the Progress bar.  
After the upgrade has completed, a screen appears to inform you that the procedure was successful:  
Click Finish to close the Firmware Upgrade Utility.  
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The Firmware Upgrade Utility  
If the upgrade failed to complete successfully a  
dialog box appears asking if you want to retry. Click  
Yes to retry. If you click No, the Upgrade Failed  
screen appears:  
Firmware Upgrade Recovery  
There are basically three conditions that call for  
firmware upgrade recovery:  
• When you begin a firmware upgrade, but decide not  
to proceed with it.  
• When the Mainboard firmware upgrade fails.  
• When the I/O firmware upgrade fails.  
To perform a firmware upgrade recovery, do the  
following:  
1.  
Slide the Firmware Upgrade Recovery Switch (see  
p. 8 drawing) to the Recover position.  
Click Cancel to close the Firmware Upgrade Utility.  
See the next section, Firmware Upgrade Recovery,  
for how to proceed.  
2.  
3.  
Power off and restart the switch.  
Slide the Firmware Upgrade Recovery Switch back  
to the Normal position.  
4.  
Repeat Step 2.  
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Appendix  
Troubleshooting  
Symptom  
Action  
Possible Cause  
Use a DC 5V power adapter if you are not  
already using one. If you are already using a  
power adapter, check that it matches the  
system specification (DC 5V), and that it is  
plugged in and functioning properly.  
Erratic  
behavior  
Unit not receiving  
enough power  
Press and hold port selection switches 1 and 2  
for two seconds. (GCS1734 only.)  
Keyboard and/or  
mouse need to be  
reset  
Unplug the cable(s) from the console ports(2),  
then plug it/them back in.  
Keyboard  
and/or Mouse  
not responding  
Check the cable from the switch to the computer  
to make sure it is properly connected.  
No connection to  
the computer  
Power off all devices on the installation; power off  
the KVM switch; wait five seconds; then power up.  
Unplug the device's USB cable from the USB port  
on the switch's rear panel, then plug it back in.  
USB devices  
not responding  
KVM switch needs  
to be reset  
Use the USB Reset hotkey combination, to reset  
the USB ports.  
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Specification  
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Specification  
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Technical Support  
If you need technical support, please check out our IOGEAR Tech Info Library (T.I.L.) at  
www.iogear.com/support for the latest tips, tricks, and troubleshooting. The IOGEAR T.I.L. was  
designed to provide you with the latest technical information about our products. Most of the answers to  
your questions can be found here, so please try it out before contacting technical support.  
Technical support is available Monday through Friday from 8:00 am to 5:00 pm PST and can be  
reached at (949) 453-8782.  
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Radio &TV Interference Statement  
WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause interference to radio communi-  
cations. This equipment has been tested and found to comply with the limits for a Class B computing  
device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable  
protection against such interference when operated in a commercial environment. Operation of this  
equipment in a residential area is likely to cause interference, in which case the user at his own  
expense will be required to take whatever measures may be required to correct the interference.  
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LimitedWarranty  
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT,  
DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.  
The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to  
the contents or use of this documentation, and especially disclaims its quality, performance, merchant-  
ability, or fitness for any particular purpose.  
The direct vendor also reserves the right to revise or update the device or documentation without  
obligation to notify any individual or entity of such revisions, or updates. For further inquires please  
contact your direct vendor.  
38  
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