hp psc 2100 series
all-in-one
reference guide
contents
clean the exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
restore factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
set the power save time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
set scroll speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
set the prompt delay time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
contents
iii
hp psc 2100 series
7 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
warranty upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
returning your hp psc 2100 series for service . . . . . . . . . . . . . . . . . . 51
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .52
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
contents
iv
get help
help
description
Setup Poster
The Setup Poster provides instructions for setting up and configuring your
HP PSC. Make sure you use the correct poster for your operating system
(Windows or Macintosh).
Product Tour
The tour provides a brief introduction to the HP PSC and its capabilities, so
you can start using it immediately. You can take the tour immediately after
installing the HP PSC software, or to take the tour at any time, see the
product specific online help.
HP Photo & Imaging The HP Photo & Imaging Help provides detailed information on using the
Help
software for your HP PSC.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click hp
photo & imaging help.
Reference Guide
The Reference Guide contains information on using your HP PSC and
provides additional troubleshooting assistance for the installation process.
The Reference Guide also contains information on how to order supplies
and accessories, technical specifications, support, and warranty
information.
Troubleshooting help To access troubleshooting information, go to the HP Director, then click
Help. Open the Troubleshooting book in the HP Photo & Imaging Help,
then follow the links to general troubleshooting as well as links to
Troubleshooting help that is specific to your HP PSC. Troubleshooting is
also available from the Help button that appears on some error messages.
If you have Internet access, you can get more information from the
HP website at:
Internet help and
technical support
The website also provides answers to frequently-asked questions.
1
hp psc 2100 series
help
description
Readme file
After you install your software, you can access the Readme file from either
the HP PSC 2100 Series CD-ROM or the HP PSC 2100 Series program
folder. The Readme file contains late-breaking information that does not
appear in the Reference Guide or the online help. To access the Readme
file, do the following:
For Windows: go to the Windows taskbar, click Start, point to Programs
or All Programs (XP), point to Hewlett-Packard, point to HP PSC
2100 Series, and then choose View the Readme File.
For Macintosh: go to the
HD:Applications:HP PSC Software folder.
Dialog-box help
(Windows only)
For Windows: Clicking Help in a dialog box displays information about
options and settings within the dialog box.
To get help while working in a dialog
box, click Help.
get help
2
quick start
You can perform many functions using either the front panel or the HP PSC
software.
Even if you do not connect your HP PSC to a computer, you can use the front
panel to copy documents or photos. You can change a wide variety of
settings using the front-panel buttons and menu system.
front panel
features
Review the illustrations below and identify the location of the buttons on the
front panel. You will not use all of the front-panel features in the tutorial, but
you may find it helpful to note the locations of all the buttons.
1
7
8
2
9
10
3
4
11
12
13
5
6
feature
purpose
1
Copy Options: use to access copy options, such as paper type, paper size,
reduce/enlarge options, and lighter/darker options.
2
On: turns the HP PSC on and off.
3
hp psc 2100 series
feature
purpose
3
Setup: use to access menu options such as Scan Setup, Print Report, and
Maintenance.
4
5
Left Arrow: use to scroll through menu settings or options.
Copies (1-99): use to change the number of copies for this copy job. This
button can be used in conjunction with the arrow keys to change the
number of copies.
6
7
Start Copy - Black: use to start a black and white copy.
Front-panel display: use to view system prompts and messages.
Cancel: use to stop a job, exit a menu, or exit button settings.
Right Arrow: use to scroll through menu settings or options.
Enter: use to select or save the displayed setting.
8
9
10
11
12
Quality: use to select the quality of the copy from Best, Normal, or Fast.
Start Scan: use to start the scan of an original from the glass to the
designated Scan To destination on your Windows or Macintosh computer,
if the HP PSC software is installed. If no change was made to the Scan To
destination, the image will be scanned to the HP Photo & Imaging Gallery
(Windows) or HP Scan Window (Macintosh).
13
Start Copy - Color: use to start a color copy.
use your hp psc with a computer
If you installed the HP PSC software on your computer according to the
Setup Poster, you can access all the features of the HP PSC using the
HP Director.
review the
The HP Director is available through the desktop shortcut or when the
HP PSC lid is raised (Windows only).
hp photo &
imaging director
for windows users
1
Do one of the following:
–
–
Double-click the hp director icon on the desktop.
In the Windows taskbar, click Start, point to Programs or All
Programs (XP), point to Hewlett-Packard, point to hp psc 2000
series, then choose hp photo & imaging director.
Raise the lid of the HP PSC.
–
This options works only if the HP PSC software is running.
2
3
In the Select Device box, click to see a list of installed HP devices
supported by this software.
Select hp psc 2100.
quick start
4
hp psc 2100 series
The Director displays only the buttons that are appropriate for the
selected device.
1
2
8
3
4
5
6
7
the hp photo & imaging director
feature
purpose
1
2
3
4
5
6
Select Device: Use this feature to select the product you want to use from
the list of installed HP products.
Settings: Use this feature to view or change various settings for your HP
device, such as print, scan, copy, or image unload.
Make Copies: Displays the Copy dialog box where you can select the copy
quality, the number of copies, the color, the size, and can start a copy.
Scan Picture: Scans an image and displays it in the HP Photo & Imaging
Gallery.
Scan Document: Scans text and displays it in the selected destination text
editing software program.
View & Print: Displays the HP Photo & Imaging Gallery, where you can
view and edit images, use HP Creative Printing, make and print a photo
album, e-mail an image, and unload an image to the Web.
7
8
Help: Provides access to HP Photo & Imaging Help, which provides
software help, a product tour, and troubleshooting information.
Click this arrow to access tool tips, which explain each of the Director
options.
use your hp psc with a computer
5
hp psc 2100 series
for macintosh users
Do one for the following:
!
–
–
For OS 9, double-click the HP Director icon on the desktop.
For OSX, double-click the HP Director icon on the dock.
The following figure shows some of the features available through the
HP Director for Macintosh. Consult the legend for a brief explanation of a
specific feature.
1
2
3
4
5
6
7
8
the director for macintosh
purpose
feature
1
2
3
Unload Images: Unloads images from a photo card.
Scan Picture: Scans an image and displays it in the HP Imaging Center.
Scan Document: Scans text and displays it in the selected destination text
editing software program.
4
Use this pull-down list to select the product you want to use from the list of
installed HP products.
5
6
7
8
Copy: Copies in black and white or color.
Maintain Printer: Starts the printer utility.
Settings: Provides access to device settings.
View and Print: Displays the HP Imaging Gallery, where you can view and
edit images.
quick start
6
load originals and
load paper
You can make copies from originals loaded on the glass. You can also print
and copy onto a variety of paper types, weights, sizes, and transparency
films. It is important, however, that you choose the right paper and make
sure that it is loaded correctly and not damaged.
load originals
Many of the Reduce/Enlarge options, such as Fit to
Page or Poster, will not work correctly if the glass
and lid backing are not clean. For more information,
see clean the glass and clean the lid backing on
page 25.
1
Lift the lid and place the original face down on the glass in the front-
right corner with the sides of the originals touching the right and
bottom edges.
It is important to use the front-right corner when using the copy feature.
Tip! If you are copying from a transparency (that is, your
original is printed on transparency film), place a blank piece
of paper on top of the transparency.
load originals
7
hp psc 2100 series
lid
Top edge of
original
2
Close the lid.
load paper
Following is the basic procedure for loading paper. There are specific
considerations for loading certain types of paper, transparency film,
postcards, and envelopes. After you review this procedure, see tips for
loading other types of paper in the paper tray on page 12, load envelopes
on page 10, and load postcards or hagaki cards on page 11.
For best results, adjust the paper settings each time you change paper types
or paper sizes. For more information, see set the paper type on page 13.
to load the paper tray
1
Remove the output tray, and slide the paper-width and paper-length
guides to their outermost positions.
load originals and load paper
8
hp psc 2100 series
2
3
Tap the stack on a flat surface to align the edges of the paper, and
then check the paper for the following:
–
Make sure it is free of rips, dust, wrinkles, and curled or bent
edges.
–
Make sure all the paper in the stack is the same size and type,
unless you are working with photo paper.
Insert paper into the paper tray print-side down until it stops. If you are
using letterhead, insert the top of the page first.
Be careful not to use too much or too little paper. Check that the stack
of paper contains several sheets but is no higher than the top of the
paper-length guide.
4
Slide the paper-width and paper-length guides in until they stop at the
edges of the paper. Make sure that the paper stack lies flat in the
paper tray and fits under the tab of the paper-length guide.
5
Replace the output tray.
load paper
9
hp psc 2100 series
6
To prevent printed paper from falling off the tray, fully extend the
output-tray extender.
load envelopes
Use the print feature of your software to print to envelopes with your HP PSC.
Your HP PSC provides two methods for working with envelopes. Donot use
shiny or embossed envelopes, or envelopes that have clasps or windows.
•
If you are printing one envelope, slide the envelope into the envelope
slot, which is located on the right side toward the back of the output
tray. Insert the envelope with the flap up and on the left, as shown in
the illustration. Slide the envelope on the top until it stops.
•
If you are printing multiple envelopes, remove all paper from the
paper tray, and then slide a stack of envelopes into the tray, with the
envelope flaps up and to the left (print-side down), until they stop.
load originals and load paper
10
hp psc 2100 series
Adjust the paper-width guide against the envelopes (be careful not to
bend the envelopes). Make sure the envelopes fit within the tray (do
not overload it).
Consult the help files in your word processing software for details on
how to format text for printing on envelopes.
load postcards or hagaki cards
Following is the procedure for loading postcards or hagaki cards.
1
Remove all paper from the paper tray, and then slide a stack of cards
into the tray until they stop.
Make sure the print side faces down.
2
Adjust the paper-width guide against the cards, and then slide the
paper-length guide in until it stops.
Make sure the cards fit within the tray (do not overload it).
load photo paper
Following is the procedure for loading 4-by-6 inch photo paper.
1
Remove all paper from the paper tray, and then slide a stack of cards
into the tray until they stop.
Make sure the print side faces down.
If the photo paper you are using has perforated tabs, load the photo
paper so that the tabs are closest to you.
load postcards or hagaki cards
11
hp psc 2100 series
2
Adjust the paper-width guide against the cards, and then slide the
paper-length guide in until it stops.
Make sure the cards fit within the tray (do not overload it).
tips for loading other types of paper in the paper tray
The following table provides guidelines for loading certain types of paper
and transparency film. For best results, adjust the paper settings each time
you change paper types and paper sizes. For more information, see set the
paper type on page 13.
paper
tips
• HP Premium Inkjet Paper: Locate the gray arrow on the nonprinting side
of the paper, and then insert paper with the arrow side facing up.
HP papers
• HP Premium or Premium Plus Photo Paper: Load the glossy (print) side
down. Always load at least five sheets of regular paper in the paper
tray first, and then place the photo paper on top of the regular paper.
• HP Premium or Premium Plus Inkjet Transparency Film: Insert the film so
that the white transparency strip (with arrows and the HP logo) is on
top and is going into the tray first.
• HP Inkjet T-Shirt Transfer Iron-On: Flatten the transfer sheet completely
before using it; do not load curled sheets. (To prevent curling, keep
transfer sheets sealed in the original package until you are ready to use
them.) Manually feed one sheet at a time, with the unprinted side
facing down (the blue stripe faces up).
• HP Greeting Cards, HP Linen Greeting Cards, or HP Felt-Textured
Greeting Cards: Insert a small stack of HP greeting-card paper, with
the print-side down into the paper tray until it stops.
• Always use letter-size or A4-size label sheets designed for use with
HP inkjet products (like Avery Inkjet Labels), and make sure that the
labels are not over two years old.
Labels
(works only with
printing)
• Fan the stack of labels to make sure none of the pages are sticking
together.
• Place a stack of label sheets on top of standard paper in the paper
tray, print-side down. Do not insert labels one sheet at a time.
Postcards or hagaki
cards (only works
with printing)
Insert a stack of postcards or hagaki cards with the print-side down into
the paper tray until it stops. Line the postcards up on the right side of the
paper tray, slide the paper-width guide up against the left side of the
cards, and then slide the paper-length guide in until it stops.
load originals and load paper
12
hp psc 2100 series
paper
tips
4-by-6 inch photo
paper (works only
with printing)
Insert the photo paper with the print-side down into the paper tray until it
stops. Place the long edge of the photo paper against the right side of the
paper tray, slide the paper-width guide up against the long edge of the
photo paper, and slide the paper-length guide in until it stops. If the photo
paper you are using has perforated tabs, load the photo paper so that the
tabs are closest to you.
Continuous (banner) Continuous banner paper is also known as computer or z-fold paper.
paper
(works only with
printing)
• Before loading banner paper, remove all other paper from the paper
tray, then remove the output tray.
Remove the output
tray.
Insert the unattached
edge of the paper into
the paper tray.
• If you use non-HP banner paper, use 20-lb. paper and fan the paper
before loading it.
• Verify that the stack of banner paper contains at least five pages in the
stack.
• Carefully tear off the perforated edge strips from both sides of the
paper stack, if any, and unfold and refold the paper to make sure the
pages do not stick together.
• Put the paper in the paper tray so that the unattached edge is at the
top of the stack. Insert the first edge into the paper tray until it stops, as
shown in the illustration above.
set the paper type
If you want to use a different type of paper, such as photo paper,
transparency film, t-shirt transfer paper, or brochures, simply load that paper
in the paper tray. You should then change the paper type settings to ensure
the best print quality.
HP recommends paper type settings according to the type of paper you’re
using.
This setting refers to copy options only. If you want to set the paper type for
printing, set the properties from the Print dialog box.
1
2
Press Copy Options until Paper Type appears, then press Enter.
Press until the appropriate paper type appears.
set the paper type
13
hp psc 2100 series
3
Press Enter to choose the displayed paper type.
set the paper size
The HP PSC can use Letter or A4 paper. Use the following procedure to set
the paper size for copying.
1
2
3
Press Copy Options until Paper Size appears, then press Enter.
Press until the appropriate paper size appears.
Press Enter to choose the displayed paper size.
load originals and load paper
14
use the copy features
The copy features let you do the following:
•
•
•
•
Produce high-quality color and black-and-white copies using a variety
of paper types and sizes, including iron-on transfers.
Reduce or enlarge the size of the copies you make from 25% to 400%
of the copy’s original size.
Make the copy lighter or darker, adjust the color intensity, select the
number of copies, and specify the quality of the copies you make.
Use special copying features to create a poster, make many sizes of
photos, make high-quality copies of photos using special photo paper,
or to create transparencies.
make copies
You can make copies using the front panel of your HP PSC or by using the
HP PSC software on your computer. Many copy features are available using
either method. However, you may find that the software offers easier access
to special copy features.
All copy settings that you select on the front panel are resetwt o minutes after
the HP PSC completes the copy, unless you save the settings as the default
settings, as described in change settings for all copy tasks on page 17.
make a copy
1
2
Load your original on the glass.
Press Start Copy, Black or Start Copy, Color.
make copies
15
hp psc 2100 series
increase copy
speed or quality
The HP PSC provides three options that affect copy speed and quality.
•
Best produces the highest quality for all paper and eliminates the
banding (striping) effect that sometimes occurs in solid areas. Best
copies more slowly than the other quality settings.
•
•
Normal delivers high-quality output and is the recommended setting
for most of your copying. Normal copies faster than Best.
Fast copies faster than the Normal setting. The text is of comparable
quality to the Normal setting, but the graphics may be of lower
quality. Using Fast also cuts down on the frequency of replacing your
print cartridges, because it uses less ink.
1
2
3
Load your original on the glass.
Press Quality until the green light in front of the desired quality is lit.
Press Start Copy, Black or Start Copy, Color.
set the number
of copies
You can set the number of copies using the front panel.
1
Do one of the following:
–
–
Press Copies (1-99) until the desired number of copies appears.
Press Copies (1-99), then press
copies.
or
to select the number of
If you hold down the right arrow button, the number of copies
changes by increments of 5 to make it easier to set a large number
of copies.
2
Press Start Copy, Black or Start Copy, Color.
reduce or
enlarge a copy
You can reduce or enlarge a copy of an original using Reduce/Enlarge.
For more information about additional copy options such as Fit to Page,
Many on a Page, and Poster, see perform special copy jobs on page 18.
1
2
3
4
Press Copy Options until Reduce/Enlarge appears.
Press Enter to select the option.
Press
to choose a Reduce/Enlarge option.
If you are using the Custom option, press Enter, then press
or
to
select a percentage. Press Enter when the desired percentage is
displayed.
5
Press Start Copy, Black or Start Copy, Color.
make copies
lighter or darker
Use Lighter/Darker to adjust the lightness and darkness of the copies you
make.
1
Press Copy Options until Lighter/Darker appears, and then press
Enter.
The range of Lighter/Darker values appears as a circle on a scale on
the front-panel display.
2
Press
to lighten the copy or
to darken it.
use the copy features
16
hp psc 2100 series
The circle moves to the left or right, depending on the button you
press.
3
Press Start Copy, Black or Start Copy, Color.
enhance text
sharpness and
photo colors
Use Text enhancements to sharpen edges of black text. Use Photo for
photographs or pictures to enhance light colors that may otherwise appear
white. Use Mixed when your original has both text and graphics.
Text enhancement is the default option. You can turn off Text enhancement
by selecting Photo or None if the following occur:
•
•
•
•
Stray dots of color surround some text on your copies.
Large, black typefaces look splotchy (not smooth).
Thin, colored objects or lines contain black sections.
Horizontal grainy or white bands appear in light- to medium-gray
areas.
1
2
Press Copy Options until Enhancement appears, and then press Enter.
Press
until the desired enhancement (Text, Photo, Mixed, or None)
appears.
3
Press Start Copy, Black or Start Copy, Color.
change color
intensity
You can adjust color intensity to make colors on your copy more vivid or
more subtle.
1
Press Copy Options until Color Intensity appears, and then press Enter.
The range of color intensity values appears as a circle on a scale on
the front-panel display.
2
Press
vivid.
to make the image more pale or
to make the image more
The circle moves to the left or right, depending on the button you
press.
3
Press Start Copy, Black or Start Copy, Color.
change settings
for all copy tasks
Save the copy settings you use most often by setting them as the default. This
includes changes to Copy Options, such as Paper Type and Paper Size, as
well as other Copy settings on the front panel, such as Copies (1-99), and
Quality.
1
2
3
4
5
Make any desired changes to the Copy Options.
Press Copy Options until Set New Defaults appears.
Press Enter.
Press
until Yes appears.
Press Enter to set the option as a default.
Your settings are saved.
make copies
17
hp psc 2100 series
perform special copy jobs
following:
•
•
•
•
•
copy a photo
fit a copy to the page
print several copies on one page
make a poster
prepare a color t-shirt transfer
copy a photo
When copying a photo, you should select options for the correct paper type
and photo enhancement. You may also want to use the photo print cartridge
for superior print quality.
1
2
3
4
Load the photo on the glass.
If you are using photo paper, load it in the paper tray.
Press Copy Options until Paper Type appears, then press Enter.
Press
until the desired photo paper option appears, then press
Enter to select it.
5
6
7
Press
Press
until Enhancements appears, then press Enter to select it.
until Photo appears, then press Enter to select it.
Press Start Copy, Black or Start Copy, Color.
Tip! To enlarge a photo automatically to a full page, use the
Fit to Page feature.
fit a copy to the
page
Use Fit to Page when you want to automatically enlarge or reduce your
original to fit the paper size you have loaded. You can enlarge a small
photo to fit a full-size page, as shown below, or you can use this feature to
easily copy a Legal original to Letter paper or vice versa. Using Fit to Page
may prevent unwanted cropping of text or images around the margins.
Tip! Make sure that the glass is clean and the original has
been placed in the front-right corner of the glass.
Fit to Page
Original
use the copy features
18
hp psc 2100 series
1
2
3
4
Load the original on the glass.
Press Copy Options until Reduce/Enlarge appears, then press Enter.
Press until Fit to Page appears, then press Enter.
Press Start Copy, Black or Start Copy, Color.
print several
copies on one
page
You can place multiple copies of an original on one page by selecting a
photo size and then selecting the number of copies you want.
There are several common photo sizes available from the Reduce/Enlarge
option, which you access from the Copy Options button. After you select one
of the available sizes by pressing Enter, you may be prompted to select the
number of copies that can be placed on the page if there is room for more
than one.
Original
Copy
1
2
3
4
Load the original on the glass.
Press Copy Options until Reduce/Enlarge appears, then press Enter.
Press
until the desired photo size appears, then press Enter.
Press
to select the maximum number of images that will fit on the
page or one image per page.
Some larger sizes do not prompt you for a number of images. If this is
so, only one image is copied to the page.
5
6
Press Enter to select the number of photos you want to copy to a page.
Press Start Copy, Black or Start Copy, Color.
Tip! If the number of copies of the photo on a single page
does not come out as expected, try turning the original on the
glass 90 degrees and start the copy again.
make a poster
When you use the Poster feature you divide your original into sections, then
enlarge the sections so you can assemble them into a poster.
perform special copy jobs
19
hp psc 2100 series
Original
Poster
1
2
3
Load the original on the glass.
Press Copy Options until Reduce/Enlarge appears, then press Enter.
Press until Poster appears, then press Enter.
The default poster size is 2-pages wide.
Do one of the following:
4
–
–
Press Enter to select the default poster size.
Press to select other poster size options, then press Enter to
confirm your selection.
5
Press Start Copy, Black or Start Copy, Color.
Tip! After you select the poster width, the HP PSC adjusts the
length automatically to maintain the proportions of the
original. If the original cannot be enlarged to the selected
poster size, an error message appears that tells you the
number of pages wide that are possible. Select a smaller
poster size and make the copy again.
prepare a color
t-shirt transfer
Use the Iron-On feature to reverse text and images so that they appear
backwards. After you iron a transfer onto a T-shirt, the picture appears
properly on the shirt.
Original
Iron-On
Tip! We recommend that you practice applying a T-shirt
transfer on an old garment first.
use the copy features
20
hp psc 2100 series
1
2
3
4
Load the original on the glass.
Load the T-shirt transfer paper in the paper tray.
Press Copy Options until Paper Type appears, then press Enter.
Press until Iron-On appears and then press Enter to select it.
Selecting this option automatically copies a mirror-image of your
original.
5
Press Start Copy, Black or Start Copy, Color.
stop copying
copy options
!
To stop copying, press Cancel on the front panel.
The following diagram shows the options that are available from the Copy
Options button.
Reduce/
Enlarge
Paper Type
Lighter/
Darker
Enhancements
< ooooGoooo >
< ooooOGooo >
< ooooOoGoo >
< ooooOooGo >
< ooooOoooG >
< GoooOoooo >
< oGooOoooo >
< ooGoOoooo >
< oooGOoooo >
Text
Plain Paper
Actual Size
Fit to Page
Custom 100%
4 x 6 inch*
5 x 7 inch
8 x 10 inch
2 ½ x 3 ¼
3 x 4 inches
3 ½ x 5 inch
Poster
Photo
Mixed
None
Premium Inkjet
Premium Photo
Photo Paper
PhotQual Inkjet
Everyday Photo
Transparency
Iron-On
Brochure Glossy
Brochure Matte
Paper Size
Color Intensity
Set New
Defaults
Letter
A4
< oooGooo >
< oooOGoo >
< oooOoGo >
< oooOooG >
< GooOooo >
< oGoOooo >
< ooGOooo >
No
Yes
Press Copy Options to display the copy options.
Press and to move to the setting you want.
Press Enter to select the displayed setting.
*The sizes vary by country/region.
stop copying
21
hp psc 2100 series
use the copy features
22
use the scan features
Scanning is the process of converting text and pictures into an electronic
format for your computer. You can scan just about anything:
•
•
•
•
Photos
Magazine articles
Text documents
3D objects (be careful not to scratch the glass) to put into catalogs and
flyers
Because the scanned image or text is in an electronic format, you can bring
it into your word processor or graphics program and modify it to suit your
needs. You can do the following:
•
•
•
Scan text from an article into your word processor and quote it in a
report, saving you a lot of retyping.
Scan in a logo and use it in your publishing software, allowing you to
print business cards and brochures for yourself.
Scan in photos of your kids and e-mail them to relatives, create a
photographic inventory of your house or office, or create an electronic
scrapbook.
To use the scan features, your HP PSC and computer must be connected and
turned on. The HP PSC software should also be installed and running on
your computer prior to scanning. To verify that the HP PSC software is
running, look for a status icon in the system tray.
For more information about scanning your documents, pictures, or negatives
from the HP PSC software, see scan pictures and documents in the HP Photo
& Imaging Help for more information.
scan an original
You can start a scan from your computer or from your HP PSC.
scan an original
23
hp psc 2100 series
to scan an original to your Windows computer
1
2
Load your original on the glass.
Press Start Scan.
A scan of the original appears in the HP Image Viewer.
3
In the HP Image Viewer window, you can edit the scanned image.
When you have finished, click Accept.
For more information about making changes to an image during the
preview, see adjust an image during the preview in scan pictures and
documents in the HP Photo & Imaging Help for more information.
The HP PSC does a final scan of the original and sends the image to
the HP Photo & Imaging Gallery.
See manage images in how to use the software for more information
about using the HP Photo & Imaging Gallery.
to scan an original from your Macintosh computer
1
Load your original on the glass.
For more information, see load originals on page 7.
2
Press Start Scan.
The HP PSC scans the original and sends the image to the HP Photo &
Imaging Gallery.
See the HP Photo & Imaging Gallery online help for more information.
scan to a
different
software
program
If you prefer to scan your document to a software program other than the
HP Photo & Imaging Gallery or HP Imaging Center, you can choose a
different program from the Scan To list that appears in the front-panel
display. The HP PSC scans the document, launches the selected software
program, and displays the scanned image in that program.
1
Load your original.
For more information, see load originals on page 7.
2
3
Press Setup until Scan Setup appears.
Press
to scroll through the Scan To list until the desired scan-to
software program appears.
4
Press Start Scan to begin the scan.
The HP PSC scans your original and displays it in the selected
software program.
stop scanning
You can stop a scan by pressing the Cancel button located on the front
panel.
use the scan features
24
maintain your hp psc
This section provides instructions for keeping your HP PSC in top working
condition. Perform these maintenance procedures as necessary.
clean the glass
Dirty glass, from fingerprints, smudges, hair, and so on, slows down
performance and affects the accuracy of features such as Fit to Page and
Copy.
1
2
Turn off the unit, unplug the power cord, and raise the lid.
Clean the glass with a soft cloth or sponge slightly moistened with a
nonabrasive glass cleaner.
Caution! Do not use abrasives, acetone, benzene, or carbon
tetrachloride on the glass; these can damage it. Do not place
liquids directly on the glass. They may seep under it and
damage the unit.
3
Dry the glass with a chamois or cellulose sponge to prevent spotting.
clean the lid backing
Minor debris can accumulate on the white document-backing located
underneath the unit’s lid.
1
2
Turn off the unit, unplug the power cord, and raise the lid.
Clean the white document-backing with a soft cloth or sponge slightly
moistened with a mild soap and warm water.
3
4
Wash the backing gently to loosen debris; do not scrub the backing.
Dry the backing with a chamois or soft cloth.
Caution! Do not use paper-based wipes as these may scratch
the backing.
5
If this does not clean the backing well enough, repeat the previous
steps using isopropyl (rubbing) alcohol, and wipe the backing
thoroughly with a damp cloth to remove any residual alcohol.
clean the glass
25
hp psc 2100 series
clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the
case. The interior of the unit does not require cleaning. Keep fluids away
from the interior of the unit as well as the front panel.
work with print cartridges
To ensure the best print quality from your HP PSC, you will need to perform
some simple maintenance procedures, and when prompted by a front-panel
message, replace the print cartridges.
print a self-test
report
If you are experiencing problems with printing, before cleaning or replacing
the print cartridges, you should print a self-test report. This report provides
useful information about your print cartridges, including status information
and ink levels.
1
2
Press Setup until Print Report appears, and then press Enter.
Press until Self-Test appears, and then press Enter.
A self-test report is printed for your HP PSC, which may indicate the
source of any problems you may be having.
handle print
cartridges
Before you replace or clean a print cartridge, you should know the part
names and how to handle the print cartridge.
Copper contacts
Ink nozzles
Plastic tape
under tape
(must be removed)
Do not touch the copper contacts or the ink nozzles
maintain your hp psc
26
hp psc 2100 series
use the print
cartridge
protector
The print cartridge protector is designed to keep your print cartridge secure
when it is not being used. Whenever you remove a print cartridge from the
printer, store it in the print cartridge protector that came with your printer.
•
To insert a print cartridge into the print cartridge protector, slide the
print cartridge into the print cartridge protector at a slight angle and
snap it securely into place.
•
To remove the print cartridge from the print cartridge protector, press
down and back on the top of the print cartridge protector to release
the print cartridge, then slide the print cartridge out of the print
cartridge protector.
replace the print
cartridges
Front-panel display messages appear to let you know that you should
replace your print cartridges.
You may also need to replace a print cartridge when you want to use the
photo print cartridge for printing high-quality photos.
See order print cartridges on page 61 for information on ordering
replacement print cartridges.
1
Turn on the unit, then open the print-carriage access door by lifting the
handle until the door locks into place.
The print carriage moves to the center of the unit.
latches
work with print cartridges
27
hp psc 2100 series
2
After the carriage stops moving, lift the latch to release the print
cartridge, then pull it toward you out of its slot.
3
4
If you are removing the black print cartridge in order to install the
photo print cartridge, store it in the print cartridge protector.
Remove the new print cartridge from its packaging and, being careful
to touch only the black plastic, gently remove the plastic tape.
Caution! Do not touch the copper contacts or ink nozzles.
5
Push the new print cartridge into the appropriate slot until it clicks into
place.
The tri-color print cartridge goes on the left and the black or photo
print cartridge goes on the right.
maintain your hp psc
28
hp psc 2100 series
6
7
Pull the end of the latch toward you, press down until it stops, and then
release. Make sure the latch catches below the bottom tabs.
Close the print-carriage access door.
align cartridges
The HP PSC prompts you to align cartridges every time you install or replace
a print cartridge. Aligning the cartridges ensures high-quality output.
To align the print cartridges when prompted:
1
Press Enter on the front panel.
Two pages are printed, one with instructions and one with patterns.
2
Follow the instructions on the instruction page, then place the page
with patterns on the glass and press Start Scan.
The cartrdges are aligned correctly.
To align the cartridges at any other time:
1
2
Press Setup until Maintenance appears, and then press Enter.
Press until Align Cartridge appears, and then press Enter.
Two pages are printed, one with instructions and one with patterns.
3
Follow the instructions on the instruction page, then place the page
with patterns on the glass and press Start Scan.
The cartrdges are aligned correctly.
clean the print
cartridges
Use this feature when the Self-Test Report shows streaking or white lines
through any of the colored bars. Do not clean print cartridges unnecessarily.
This wastes ink and shortens the life of the ink nozzles.
1
2
Press Setup until Maintenance appears, and then press Enter.
Press until Clean Cartridge appears, and then press Enter.
If copy or print quality still seem poor after you clean the print
cartridges, replace the print cartridge that is affected.
restore factory defaults
You can restore the original factory settings to what they were when you
purchased your HP PSC. You can perform this process from the front panel
only.
1
2
Press Setup until Maintenance appears, and then press Enter.
Press until Restore Defaults appears, and then press Enter.
The factory default settings are restored.
restore factory defaults
29
hp psc 2100 series
set the power save time
The bulb in your HP PSC remains on for a specified period so that the unit
is immediately ready to respond to your request. When the HP PSC has not
been used within that specified period, it turns the bulb off to preserve power
and displays Power Save On in the front-panel display. (You can exit this
mode by pressing any button on the front panel.)
Your unit is automatically set to enter power-save mode after 12 hours.
Follow these steps if you want the HP PSC to enter this mode earlier.
1
2
3
Press Setup until Maintenance appears, and then press Enter.
Press
Press
until Power Save Time appears, and then press Enter.
until the desired time appears, then press Enter.
set scroll speed
The Scroll Speed option lets you control the rate that text messages appear
in the front-panel display. You can choose Normal, Fast, or Slow.
1
2
3
Press Setup until Maintenance appears, and then press Enter.
Press
Press
until Scroll Speed appears, and then press Enter.
until the desired speed appears, then press Enter.
set the prompt delay time
The Prompt Delay option lets you control the amount of time before a
message is displayed in the front-panel display. You can choose Normal,
Fast, or Slow.
1
2
3
Press Setup until Maintenance appears, and then press Enter.
Press
Press
until Prompt Delay appears, and then press Enter.
until the delay time appears, then press Enter.
maintain your hp psc
30
hp psc 2100 series
setup menu options
The following options are available from the Setup button.
Maintenance
Scan Setup
Print Report
Clean Cartridge
Align Cartridge
Restore Defaults
Lang/Country
Power Save Time
Scroll Speed
Menu Settings
Self-Test
Use Setup to display the Scan Setup,
Maintenance or Print Report options.
View Angle
Press
and
to move to the setting you want.
Prompt Delay
Press Enter to select the displayed setting.
setup menu options
31
hp psc 2100 series
maintain your hp psc
32
additional setup
information
This section covers how to handle messages that may or may not appear
during installation, how to set up the connection between your computer
and your HP PSC, and how to add and remove the HP PSC software. The
standard installation instructions are provided in your Setup Poster, which
you should keep for later use.
possible installation problems
If you follow the instructions in the Setup Poster correctly, you should not have
any problems with the installation of your HP PSC. If you do not follow the
instructions, you may see any of the following problems:
If Microsoft’s New Hardware Found message does not appear
If you installed the HP PSC software first as requested on the Setup Poster,
and you are a Windows 98/2000/ME/XP user, a series of Microsoft New
Hardware Found messages should have appeared on your screen after
software installation and after the HP PSC was connected to your computer.
If the Microsoft messages did not appear, try the following:
•
Verify that you are using a full-speed (12 Mbps) USB cable and that it
does not exceed three meters in length (9.8 feet).
•
Verify that the computer is USB-ready. For more information about
determining whether your computer is USB-ready, see your computer’s
documentation or check with the computer’s manufacturer.
•
connected to the USB port on your computer. After the cable is
connected properly, turn your HP PSC off and then on again.
•
•
Turn your HP PSC off and then on again, then restart your computer.
If the previous steps do not solve the problem, remove and reinstall the
software. For more information, see remove and reinstall your hp psc
software on page 37.
possible installation problems
33
hp psc 2100 series
If the New Hardware Message appears (Windows 98, 2000, ME, or XP)
If you set up your HP PSC and connect it directly to your computer before
you install the software, you may encounter one of the following messages:
To avoid errors, install the HP PSC software before you connect the HP PSC
to your computer. If one of the above messages appeared and you clicked
Next or OK, do the following:
1
2
3
4
Press Esc on your keyboard to exit.
Turn off your HP PSC.
Disconnect the HP PSC from your computer (detach the USB cable).
Follow the software installation steps outlined in the Setup Poster that
came with your HP PSC.
If the previous version installed message appears
If you receive a message that you have a previously installed version, you
will not be able to finish installing the HP PSC software.
the HP PSC software.
If your computer is unable to communicate with your HP PSC
If communication cannot be established between your computer and
HP PSC (for example, the HP PSC status icon has the yellow error triangle),
try the same tasks outlined under If Microsoft’s New Hardware Found
message does not appear on page 33.
additional setup information
34
hp psc 2100 series
You may also want to refer to the readme file for more
information on possible installation problems. On
Windows, you can access the readme file from the Start
button on the taskbar; select Programs, Hewlett-Packard,
hp psc 2000 series, View the Readme File. On
Macintosh, you can access the readme file by double-
clicking on the icon located in the top-level folder of the
HP PSC software CD-ROM.
set the language and region
Usually, the language and region are set when you install the HP PSC. If you
set the region or language incorrectly during installation, use the following
procedure.
1
If you are unable to read the front-panel display language, but need to
access the maintenance function to reset it, press and hold Enter and
then press
.
2
3
4
5
6
Press Setup until Maintenance appears, and then press Enter.
Press
Press
until Lang/Region appears, and then press Enter.
until the desired language appears.
Press Enter when the desired language appears.
After the language is selected, you are prompted with all the regions
for that selected language.
7
8
Press
until the desired region appears.
Press Enter to select the desired region.
You can confirm the region and language by printing a Self-Test
Report.
9
Press Setup until Print Report appears, then press Enter.
10 Press
until Self-Test appears, then press Enter.
set the front-panel view angle
If you have difficulty seeing the text in the front-panel display, you may need
to change the view angle. The View Angle option lets you control the
viewing angle of the text in the front-panel display. You can change the
angle so that it displays text best when you view it from a standing position
or from a seated position.
1
2
3
Press Setup until Maintenance appears, and then press Enter.
Press
Press
until View Angle appears, and then press Enter.
until the desired angle appears, then press Enter.
set the language and region
35
hp psc 2100 series
connect your hp psc to your computer
Your HP PSC supports HOT Swapping, meaning you can connect to the
HP PSC while the power is on at your computer and on the HP PSC.
connectyourusb
port
Connecting to your HP PSC with USB is straightforward. Simply plug one
end of the USB cable into the back of your computer and the other in the
back of the HP PSC.
what works
what does not work
Plugging into the USB port on your Plugging into the USB port located
computer on the keyboard
Plugging into a powered hub that is Plugging into a non-powered USB
connected to the USB port on your hub
computer
AppleTalk is not supported.
connecting to the USB port on your computer
connect your
hp psc to more
than one
You can connect more than one computer to your HP PSC by using a
powered hub. Both computers must have the HP PSC software installed.
Connect each computer to the hub, then connect the hub to the HP PSC.
computer
If you want to connect more than one computer to your HP PSC in a
networked environment, you can do so using an HP JetDirect 175x and USB
(Windows and Macintosh), but only print functionality will be available for
the HP PSC.
additional setup information
36
hp psc 2100 series
To use your HP PSC in a networked environment, you must install the
software that comes with the HP JetDirect 175x, which disables all HP PSC
functionality except printing.
If you have already installed the HP PSC software,
uninstall that software, then install the HP JetDirect 175x
software.
If you have Internet access, you can get more information on using an HP
JetDirect 175x from the HP website at:
You can have up to 10 client computers on the network
portion of the 175x and USB combination.
remove and reinstall your hp psc software
Do not simply delete the HP PSC program files from your hard drive. Be sure
to remove them properly using the uninstall utility provided in the HP PSC
program group.
to uninstall from a Windows computer
1
On the Windows taskbar, click Start, choose Programs or All
Programs (XP), choose Hewlett-Packard, choose hp psc 2000 series,
then choose uninstall software.
2
3
Follow the directions on the screen.
If you are asked whether you would like to remove shared files, click
No.
Other programs that use these files may not work properly if the files
are deleted.
4
5
After the program finishes removing the software, disconnect your
HP PSC, and restart your computer.
To reinstall the software, insert the HP PSC 2100 Series CD-ROM into
your computer’s CD-ROM drive, and follow the instructions that
appear.
6
After the software is installed, connect and turn on your HP PSC.
to uninstall from a Macintosh computer
1
2
3
Double-click on Applications:HP All-in-One Software folder.
Double-click on Uninstaller.
Follow the directions that appear on the screen.
remove and reinstall your hp psc software
37
hp psc 2100 series
4
5
After the program finishes removing the software, disconnect your
HP PSC, and restart your computer.
To reinstall the software, insert the HP PSC 2100 Series CD-ROM into
your computer’s CD-ROM drive, and follow the instructions that
appear.
When re-installing the software, follow the instructions on
the Setup Poster. Do not connect the HP PSC to your
computer until after you have completed the software
installation.
additional setup information
38
technical information
system requirements
The following specifications are subject to change without notice.
PC Requirements
Item
Minimum
Recommended
Processor
Windows 98
Any Intel Pentium II, Celeron, or
compatible processor
Intel Pentium III or higher
Windows 98SE
Windows 2000
Windows Millennium Edition
Windows XP
RAM
Windows 98
64 MB
128 MB or more
Windows 98SE
Windows 2000
Windows Millennium Edition
Windows XP
Disk space needed for installation
Additional disk space needed for scanned images
Monitor
300 MB
50 MB
SVGA 800 x 600 with 16-bit
color
Media
CD-ROM drive
I/O
Available USB port
Internet access
Sound card
Other
Recommended
Recommended
I.E. 5.0 or higher
Adobe Acrobat 4 or higher
Macintosh Requirements
Item
Minimum
Recommended
Processor
G3 Processor
G4 Processor or higher
system requirements
39
hp psc 2100 series
Macintosh Requirements
Item
Minimum
Recommended
RAM
Macintosh OS 9
Macintosh OS X
64 MB
128 MB
128 MB
256 MB
Disk space needed for installation
200 MB
Additional disk space needed for scanned images
50 MB
Monitor
SVGA 800 x 600
CD-ROM drive
Available USB port
Media
I/O
Internet access
Sound card
Recommended
Recommended
paper specifications
paper-tray
capacities
type
a
b
paper weight
input tray
output tray
Plain paper
16 to 24 lb.
100
100
40
50 black, 20 color
(60 to 90 gsm)
Legal paper
Cards
20 to 24 lb.
50 black, 20 color
40
(75 to 90 gsm)
110 lb. index max
(200 gsm)
Envelopes
Banners
20 to 24 lb. (75 to 90 gsm)
16-24 lb. (60-90 gsm)
N/A
15
20
25
20
30
10
20 or less
25 or less
20
Transparency film
Labels
N/A
4x6 Photo
145 lb. (236 gsm)
30
a Maximum capacity
b Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends
emptying the tray frequently.
paper sizes
Type
Size
Paper
Letter: 8.5 x 11 in. (215.9 x 279.4 mm)
Legal: 8.5 x 14 in. (215.9 x 355.6 mm)
Executive: 7.25 x 10.5 in. (184.2 x 266.7 mm)
A4: 210 x 297 mm
A5: 148 x 210 mm
B5: 182 x 257 mm
Banner
Letter: 8.5 x 11 in. (216 x 279 mm)
A4: 8.27 x 11.69 in. (210 x 297 mm)
technical information
40
hp psc 2100 series
Type
Size
Envelopes
U.S. #10: 4.12 x 9.5 in. (104.8 x 241.3 mm)
A2: 4.37 x 5.75 in. (111 x 146 mm)
DL: 4.33 x 8.66 in. (110 x 220 mm)
C6: 4.49 x 6.38 in. (114 x 162 mm)
Transparency films
Cards
Letter: 8.5 x 11 in. (216 x 279 mm)
A4: 210 x 297 mm
3 x 5 in. (76.2 x 127 mm)
4 x 6 in. (101.6 x 152 mm)
5 x 8 in. (127 x 203.2 mm)
A6: 105 x 148.5 mm
hagaki card: 100 x 148 mm
Labels
Letter: 8.5 x 11 in. (216 x 279 mm)
A4: 210 x 297 mm
Custom
3 x 5 in. up to 8.5 x 14 in. (76.2 x 127 mm up to 216 x 356 mm)
print specifications
•
1200 x 1200 dpi black with resolution enhancement technology (REt)
1200 x 1200 dpi color with HP PhotoREt III
Method: Drop-on-demand thermal inkjet
•
•
•
•
•
•
Language: HP PCL Level 3, PCL3 GUI or PCL 10
Print speeds vary according to the complexity of the document.
Duty cycle: 500 printed pages per month (average)
Duty cycle: 3000 printed pages per month (maximum)
mode
resolution (dpi)
speed (ppm)
psc 2100 series psc 2200 series
Best/inkjet/1200 Black
Color
1200 x 1200
2
2
1200 x 1200
.5
.5
(up to 4800 dpi optimizeda
)
Normal
Everyday
Fast
Black
Color
Black
Color
Black
Color
600 x 600
600 x 600
600 x 600
600 x 600
300 x 300
300 x 300
6
7
3.5
4
7
8
5
6
up to 14.0
up to 10.0
up to 17.0
up to 12.0
a Up to 4800 x 1200 optimized dpi color printing onpremium photo papers, 1200 x 1200 input dpi.
print margin specifications
Top
Bottom
(trailing edge)
Left
Right
a
(leading edge)
Sheet Paper
print specifications
41
hp psc 2100 series
Top
Bottom
(trailing edge)
Left
Right
a
(leading edge)
U.S. letter
U.S. legal
U.S. executive
ISO A4
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.25 in. (6.4 mm)
.25 in. (6.4 mm)
.25 in. (6.4 mm)
.13 in. (3.4 mm)
.13 in. (3.4 mm)
.13 in. (3.4 mm)
.25 in. (6.4 mm)
.25 in. (6.4 mm)
.25 in. (6.4 mm)
.13 in. (3.4 mm)
.13 in. (3.4 mm)
.13 in. (3.4 mm)
ISO A5
JIS B5
Envelopes
U.S. No. 10
A2 (5.5 baronial)
Intnl. DL
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
Intnl. C6
Cards
U.S. 3 x 5 in.
U.S. 4 x 6 in.
U.S. 5 x 8 in.
ISO and JIS A6
Hagaki
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.07 in. (1.8 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.46 in. (11.7 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
.13 in. (3.2 mm)
a This margin is not LaserJet-compatible, however, the total writing area is compatible. The writing area is offset
from center by .21 inches (5.4 mm), which causes asymmetric top and bottom margins.
copy specifications
•
•
•
•
•
•
Digital image processing
Up to 99 copies from original (varies by model)
Digital zoom from 25 to 400% (varies by model)
Fit to page, Poster, Many on page
Up to 17 cpm black, 12 cpm color (varies by model)
Copy speeds vary according to the complexity of the document
a
mode
speed (ppm)
print resolution (dpi)
scan resolution (dpi)
psc 2100
psc 2200
up to 0.8
up to 0.8
up to 7
Best
Black
Color
Black
Color
Black
Color
up to 0.8
up to 0.8
up to 6
1200 x 1200b
1200 x 1200b
600 x 1200
600 x 600
1200 x 2400
1200 x 2400
600 x 1200
600 x 1200
600 x 1200
600 x 1200
Normal
Fast
up to 2
up to 4
up to 14
up to 10
up to 17
up to 12
300 x 1200
600 x 300
technical information
42
hp psc 2100 series
a Maximum at 400% scaling
b On photo paper or premium inkjet paper
scan specifications
•
•
•
•
Create photo projects
Imaegdeitnocrlu ded
OCR software automatically converts to editable text
Scan speeds vary according to the complexity of the document
Item
Description
psc 2100 series
psc 2200 series
Resolution
Color
600 x 1200 dpi optical, up to 9600 dpi
enhanced
1200 x 2400 dpi optical, up to 9600 dpi
enhanced
48-bit color
8-bit grayscale (256 levels of gray)
48-bit color
8-bit grayscale (256 levels of gray)
Interface
TWAIN-compliant
US Letter, A4
TWAIN-compliant
US Letter, A4
Scanning Area
physical specifications
•
•
•
•
Height: 8.7 in. (22 cm)
Width: 18.2 in. (46.3 cm)
Depth: 14.6 in. (37 cm)
Weight: 17.25 lb. (7.82 kg)
power specifications
•
•
•
•
Power consumption: 75W maximum
Source (Input) Voltage: 100 to 240 VAC, grounded
Input Frequency: 50 to 60 Hz
Current: 1.0 A maximum
environmental specifications
•
•
•
•
Recommended Operating Temperature Range: 15º to 32º C (59º to 90º F)
Allowable Operating Temperature Range: 5º to 40º C (41º to 104º F)
Humidity: 15% to 85% RH non-condensing
Non-operating (Storage) Temperature Range: -40º to 60º C (-40º to 140º F)
additional specifications
•
•
Memory: 8.0-MB ROM, 8.0-MB RAM (psc 2100 series)
Memory: 8.0-MB ROM, 16.0-MB RAM (psc 2200 series)
If you have Internet access, you can get acoustic information from the HP website at:
scan specifications
43
hp psc 2100 series
environmental product stewardship program
protecting the
environment
Hewlett-Packard is committed to providing quality products in an environmentaly
sound manner. This product has been designed with several attributes to minimize
impacts on our environment.
For more information, visit HP’s Commitment to the Environment website at:
ozone production
paper use
This product generates no appreciable ozone gas (O3).
This product is suited for the use of recycled paper according to DIN 19309.
plastics
Plastic parts over 25 grams are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the
product’s life.
recycling program
HP offers an increasing number of product return and recycling programs in many
countries, as well as partnering with some of the largest electronic recycling centers
throughout the world. HP also conserves resources by refurbishing and reselling some
of its most popular products.
energy
consumption
Energy usage drops significantly while in Power Save mode, which saves natural
resources, and saves money without affecting the high performance of this product.
This product qualifies for ENERGY STAR®, which is a voluntary program established
to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR
partner, HP has determined that this product meets ENERGY STAR guidelines for
energy efficiency.
For more information on ENERGY STAR guidelines, visit the following web site:
material safety
data sheets
Material safety data sheets (MSDS) can be obtained from the HP web site at:
If you are in the United States or Canada and do not have access to the Internet, call
the U.S. HP FIRST fax-on-demand service at (800) 231-9300. Use Index number 7 for
a listing of the material safety data sheets.
International customers without Internet access should call (404) 329-2009 for further
information.
regulatory notices
The following sections are statements from various regulatory agencies.
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has
specified that the following notice be brought to the attention of users of this product.
technical information
44
hp psc 2100 series
Declaration of Conformity: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Class B limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy,
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is not guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-
4100.
The user may find the following booklet prepared by the Federal Communications
Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This
booklet is available from the U.S. Government Printing Office, Washington DC,
20402. Stock No. 004-000-00345-4.
Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or
modifications to this equipment not expressly approved by the
Hewlett-Packard Company, may cause harmful interference and void
the FCC authorization to operate this equipment.
doc statement /
déclaration de
conformité
Le présent appareil numérique n'émet pas de bruit radioélectrique dépassant les
limites applicables aux appareils numériques de la classe B prescrites dans le
Règlement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
(Canada)
regulatory notices
45
hp psc 2100 series
declaration of conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name and Address:
Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA
declares that the product
Product Name:
hp psc 2100 series (C8644A)
Model Number(s):
Product Options:
psc 2110 (C8648A), psc 2110xi (C8649A), psc 2110v (C8650A), psc 2105 (C8647A)
All
conforms to the following Product Specifications:
Safety:
EN60950:1992 +A1, A2, A3, A4 & A11
IEC60950:1991 +A1, A2, A3 & A4
UL1950/CSA 22.2 No. 950, 3rd Edn: 1995
NOM-019-SCFI-1993
IEC 60825-1:1993 +A1/EN 60825-1:1994 +A11 Class 1 (Laser/LED)
CISPR22:1993 +A1 & A2 / EN55022:1994, +A1 & A2 -Class B
CISPR24:1997/EN55024:1998
EMC:
IEC 61000-3-2:1995 / EN61000-3-2:1995
IEC 61000-3-3:1994 / EN61000-3-3:1995
AS/NZS 3548: 1992
CNS13438
FCC Part 15-Class B / ICES-003, Issue 2 / VCCI-2
GB 9254-1998
Supplementary Information
The Product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, and the EMC Directive 89/
336/EEC carries the CE marking accordingly.
European Contact for regulatory topics only: Your local Hewlett-Packard Sales and Service Office or
Hewlett-Packard GmbH.
Department HQ-TRE, Herrenberger Strasse 130, D-71034 Böblingen, Germany (FAX + 49-7031-14-3143)
technical information
46
get hp psc 2100
support
This section explains the service information provided by Hewlett-Packard.
If you are unable to find the answer you need in the printed or onscreen
documentation supplied with your product, you can contact one of the HP support
services listed in the following pages.
get support and other information from the internet
If you have Internet access, you can get more information from the HP website at:
The website offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies may be included with your HP PSC. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1
Make sure that:
a. Your unit is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2
Reset your unit:
a. Turn off the unit using the On button located on the unit’s front panel.
b. Unplug the power cord from the back of the unit.
c. Plug the power cord back into the unit.
d. Turn on the unit using the On button.
3
4
For more information, see the HP website at:
If you are still experiencing problems and need to speak with an HP Customer
Support Representative:
–
Have your serial number and service ID ready. To display your serial
number, on the front panel, press Enter and Start Copy, Black at the
same time, until the serial number appears in the front-panel display. To
get support and other information from the internet
47
hp psc 2100 series
display your service ID, on the front panel, press Enter and Start Copy,
Color at the same time, until SERV ID: and the number appear in the
front-panel display
Print a Self-Test Report. See print a self-test report on page 26 for
information on printing this report.
–
–
–
Make a color copy.
Be prepared to describe your problem in detail.
5
Call HP Customer Support. Be near your unit when you call.
call in the U.S.
during warranty
Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M.
Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. MST.
This service is free during the warranty period; however, your standard long-distance
phone charges still apply. A fee may apply outside the warranty period.
prepare your unit for shipment
If after contacting HP Customer Support or returning to the point of purchase, you
are requested to send your unit in for service, please follow the power off and rebox
steps below to avoid further damage to the HP product.
1
Turn on the unit.
Disregard steps 1 through 6, if your unit will not turn on and the print carriage
Proceed to step 7.
2
3
Open the print-carriage access door.
Remove the print cartridges from their holders, and lower the latches.
Caution! Remove both print cartridges and lower both latches.
Failure to do so may damage your unit.
See replace the print cartridges on page 27 for information on removing the
print cartridges.
4
Place the print cartridges in an airtight bag so they will not dry out, and put
them aside (do not send them with the unit, unless instructed to by the HP
customer support call agent).
5
6
7
Turn off the unit.
Close the print-carriage access door.
Remove the front panel cover as follows:
a. Insert a small screw driver into the top right corner of the front panel
cover.
b. Gently pry the corner up and lift the front panel cover from the unit.
get hp psc 2100 support
48
hp psc 2100 series
8
9
Retain the front panel cover. Do not return the front panel cover with the unit.
If available, pack the unit for shipment using the original packing materials or
the packaging materials that come with your exchange unit.
If you do not have the original packaging materials, please us other adequate
packaging materials. Shipping damage caused by improper packaging and/
or improper transportation is not covered under the warranty.
10 Place the return shipping label on the outside of the box.
11 Include the following items in the box:
–
–
–
A brief description of symptoms for service personnel (samples of print
quality problems are helpful).
A copy of the sales slip or other proof of purchase to establish the
warranty coverage period.
Your name, address, and a phone number where you can be reached
during the day.
hp distribution center
To order HP PSC software, a copy of the printed Reference Guide, a setup poster,
or other customer-replaceable parts, do one of the following:
•
•
In the U.S. or Canada, call (208) 323 2551.
Visit this website:
hp distribution center
49
hp psc 2100 series
get hp psc 2100 support
50
warranty information
hp psc 2100 series
Duration of Limited Warranty (hardware and labor): 1 Year
Duration of Limited Warranty (CD media): 90 Days
Duration of Limited Warranty (ink cartridges): 90 Days
warranty service
express service
To obtain HP express repair service, the customer must contact an HP service office
or an HP Customer Support Center for basic troubleshooting first. See hp customer
support on page 47 for steps to take before calling Customer Support.
If a customer unit needs a minor part replacement and these parts can normally be
replaced by the customer, the customer-replaceable components may be serviced
through expedited part shipment. In this event, HP will prepay shipping charges, duty
and taxes; provide telephone assistance on replacement of the component; and pay
shipping charges, duty, and taxes for any part that HP asks to be returned.
The HP Customer Support Center may direct customers to designated authorized
service providers who are certified by HP to service the HP product.
warranty upgrades
Upgrade your standard factory warranty to a total of three years with the
HP SUPPORTPACK. Service coverage begins on product purchase date and the
pack must be purchased within the first 180 days of product purchase. This program
offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST)
Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during
your technical support call it is determined that you need a replacement product,
then HP will ship you this product next business day free of charge. Available in U.S.
only.
For more information, please call 1-888-999-4747 or visit the following HP website:
returning your hp psc 2100 series for service
Before returning your HP PSC for service, you must call HP Customer Support. See hp customer
support on page 47 for steps to take before calling Customer Support.
warranty service
51
hp psc 2100 series
hewlett-packard limited global warranty statement
extent of limited
warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC 2100
Series product (“Product”), including related software, accessories, media, and supplies, shall
be free from defects in material and workmanship for the duration, which begins on the date of
purchase by the Customer.
For each hardware Product, the duration of HP’s limited warranty is one year for parts and one
year for labor. For all other Products, the duration of HP’s limited warranty for both parts and
labor is ninety days.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a Product,
and does not cover any other problems, including those which arise as a result of (a) improper
maintenance or modification, (b) software, accessories, media, or supplies not provided or
supported by HP, or (c) operation outside the Product’s specifications.
For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not
affect either the warranty to the Customer or any HP support contract with the Customer.
However, if Product failure or damage is attributable to the use of a non-HP or refilled ink
cartridge, HP shall charge its standard labor and materials charges to service the Product for the
failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall
either repair or replace the defective Product, at HP’s option. Where labor charges are not
covered by HP’s limited warranty, repairs shall be at HP’s standard charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP’s
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the defective
Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality at least
equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP's limited warranty for each Product is valid in any country or locality where HP has a support
presence for the Product and where HP has marketed the Product. The level of warranty service
may vary according to local standards. HP shall have no obligation to alter the form, fit, or
function of the Product in order to make it operate in a country or locality for which the Product
was never intended to operate.
limitations of
warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
limitations of
liability
To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are
the Customer’s sole and exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY
SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD
PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
local law
This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also
have other rights which vary from state to state in the United States, from province to province in
Canada, and from country to country elsewhere in the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall
be deemed modified to be consistent with such local law. Under such local law, certain
disclaimers and limitations of this Statement may not apply to the Customer. For example, some
states in the United States, as well as some governments outside the United States (including
provinces in Canada), may:
warranty information
52
hp psc 2100 series
Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a
consumer (e.g. the United Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
Grant the Customer additional warranty rights, specify the duration of implied warranties which
the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS
LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH
CUSTOMERS.
hewlett-packard limited global warranty statement
53
hp psc 2100 series
warranty information
54
index
front-panel display 35
Numerics
4-by-6 inch photo paper, load 11, 13
copy
A
an original 19
change default settings 17
enhancements 17
fit to page 18
lighten 16
make a poster 19
adjust settings
copy 17
view angle 35
align cartridges 29
B
banner paper
tips on loading 13
best copy quality 16
buttons
cancel 4
copies (1-99) 4, 16
front panel 3
quality 4, 16
start scan 4, 23
reduce 16
special copy jobs 18
C
cancel
button 4
copy 21
scan 24
customer support 47
cartridges
align 29
replace 27
clean
declaration of conformity 46
default settings
change for copy 17
restore factory defaults 29
director review 4
print cartridges 29
the exterior 26
the glass 25
the lid backing 25
color
intensity of copy 17
continuous paper
tips on loading 13
contrast
E
enhancements 17
index
55
hp psc 2100 series
enlarge a copy 16, 18
envelopes
hagaki cards 12
paper 8
load 10
F
factory defaults
change for copying 17
restore 29
fast copy quality 16
fit to page 18
front panel
M
features 3
maintenance
scan from 23
front-panel display 3
scroll speed 30
set language 35
set view angle 35
clean the exterior 26
clean the glass 25
G
glass cleaning 25
greeting cards, load 12
H
copy setup 21
hagaki cards
maintenance 31
load 12
size 41
help 1
hp customer support 47
hp director 4–6
hp distribution center 49
hp papers, tips on loading 12
hp photo & imaging gallery 24
hp psc software 4
N
normal copy quality 16
O
how to place on glass 7
multiple copies 19
I
ink cartridges, see print cartridges
inkjet paper, load 12
intensity of color copy 17
introduction
to the Director 4
iron-on T-shirt transfers 20
load 8
L
labels
load 12
lamp power save mode 30
language setup 35
lid backing, clean 25
light power save mode 30
lighten or darken copies 16
load
set the size 14
tips on loading 12–13
paper size, change for copy 13
paper tray, load 8
phone numbers, support services 47
photo mode enhancement 18
photo paper, load 11, 13
change the paper type 13
index
56
hp psc 2100 series
photos
copy 18
enhance copy 17
postcards, load 11, 12
poster
scroll speed 30
view angle 35
settings
copy defaults 17
copy quality 16
copy speed 16
copy to 19
power save mode setup 30
power save mode time 30
print
envelopes 10
self-test report 26
print cartridge protector 27
print cartridges
lighten a copy 16
normal copy quality 16
prompt delay 30
scroll speed 30
align 29
clean 29
protector 27
replace 27
store 27
prompt delay, set 30
Q
quality 16
quick start
introduction 4
copy 21
scan 24
review the director 4
use with a computer 4
R
reduce a copy 16, 18
regulatory information 44
reinstall software 37
remove software 37
reports
self-test 26
restore factory settings 29
returning your hp psc for service 51
S
save, a scanned image 23
scan
buttons 3
different destination 24
from front panel 23
stop 24
scroll speed setup 30
self-test report 26
set
U
USB cable installation 36
language and country 35
number of copies 16
power save mode 30
prompt delay 30
V
view angle, set 35
W
warranty 47
index
57
hp psc 2100 series
service 51
statement 52
upgrades 51
index
58
order supplies
Use the following information for ordering supplies for your HP PSC
2100 Series.
order media
To order media such as HP Premium Inkjet Paper, HP Premium Inkjet
Transparency Film, HP Iron-On T-shirt Transfer paper, or HP Greeting Cards,
see one of the following:
•
•
Select other countries, then click Yes to leave hpshopping.com.
From this website, you can access hpshopping.com for your specific
language or region.
order print
cartridges
The following table lists the print cartridges that you can use with the HP PSC
2100 Series. Use the following information to determine which print
cartridge to order.
print cartridges
hp reorder number
HP black print cartridge
HP black print cartridge
#56, 19 ml black print cartridge
#27, 10 ml black print cartridge
HP color print cartridge
HP photo color print cartridge
HP tricolor print cartridge
#57, 17 ml color print cartridge
#58, 17 ml color print cartridge
#28, 8 ml color print cartridge
If you have Internet access, you can get more information from the
HP website at:
order supplies
59
Visit the hp psc information center
It has everything you need to get the most value from your HP PSC.
Technical Support
Supplies and Ordering Information
•
•
•
•
Project Tips
Ways to Enhance Your Product
© 2002 Hewlett-Packard Company
Printed in the U.S.A., Mexico, Germany, Singapore, or China.
*C8644-90213*
*C8644-90213*
C8644-90213
|