HP Deskjet 3000 J310 series
Contents
How Do I?..................................................................................................................................3
Index..............................................................................................................................................55
1
2
Chapter 1
4
How Do I?
2 Get to know the HP Printer
•
•
•
•
Printer parts
1
2
3
4
5
6
7
8
9
Input tray
Paper-width guide for the input tray
Control panel
Cartridge door
Output tray
Output tray extender (also referred to as the tray extender)
Cartridges
USB port
Power connection: Use only with the power adapter supplied by HP
Printer parts
5
Chapter 2
Control panel features
Wireless
5
6
!
9
8
7
1
On button and light: Turns the product on or off. When the product is off, a minimal amount of
power is still used. To completely remove power, turn off the product, then unplug the power
cord.
2
3
Cancel: Stops the current operation. Returns you to previous screen of printer display.
Quick Forms: Shows Quick Forms menu on printer display. Use Selection buttons to select
the form that you want to print.
4
5
6
7
Wireless button: Shows wireless menu on printer display.
Wireless light: Signals if there is a wireless connection.
Selection buttons: Use buttons to select menu items on the printer display.
Printer display: Displays estimated ink levels for the cartridges. Press the Quick Forms button
or the Wireless buton to view menus for these options on the printer display.
8
9
Cartridge light: Indicates low ink or a print cartridge problem.
Attention light: Indicates that there is a paper jam, the printer is out of paper, or some event
that requires your attention.
6
Get to know the HP Printer
Status Lights
When the product is turned on, the on button light will be lit. When the product is
processing a job, the on light will be blinking. Additional blinking lights signal errors that
you can resolve. See below to learn about blinking lights and what to do.
Behavior
Solution
On light is blinking fast + Attention light is blinking fast
The output tray is closed, there is no
paper, or there is a paper jam.
select OK on the printer display to
continue.
On light is blinking fast + both cartridge lights are blinking The cartridge door is open.
fast + Attention light is on
Close cartridge door. See Prepare the
trays for more information.
Both cartridges lights are blinking fast + Attention light is The carriage is obstructed.
on
Open cartridge door and move the
carriage to the right to clear the
obstruction. Then select OK on the
printer display to continue. See Clear
the print carriage for more information.
One or both cartridge lights are on
The indicated cartridge is low on ink.
Replace the cartridge when print
quality is no longer acceptable.
One or both cartridge lights are blinking
Cartridges still have the tape on, are
not installed, incompatible or
defective.
Remove the pink tape if still on the
cartridges. Insert cartridges if missing
or insert compatible cartridges. See
Identify a defective cartridge to identify
if only one cartridge is a defective
All lights are fast blinking
The printer is in an error state.
To exit the error state, reset the
product.
1. Turn off the product.
2. Unplug the power cord.
3. Wait a minute, then plug the
power cord back in.
4. Turn on the product.
Status Lights
7
Chapter 2
(continued)
Behavior
Solution
If the problem persists, contact HP
Wireless Status Light
Light behavior
Solution
Off
Wireless signal off. Press wireless
button to enable wireless printing and
access wireless menu on the printer
display.
Blinking
Indicates printer is searching for a
wireless connection. Wait for
connection to be established. If
connection cannot be established,
make sure printer is within range of
wireless signal.
Fast blinking
On
Wireless error has occurred. Refer to
messages on printer display.
Wireless connection has been
established and you can print.
8
Get to know the HP Printer
3 Print
Choose a print job to continue.
Print documents
To print from a software application
1. Make sure the output tray is open.
2. Make sure you have paper loaded in the input tray.
3. From your software application, click the Print button.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
Print documents
9
Chapter 3
6. Select the appropriate options.
•
•
On Layout tab select Portrait or Landscape orientation.
On Paper/Quality tab select the appropriate paper size and paper type from the
Paper Size and Media drop-down lists.
•
Click Advanced to select the appropriate output quality from the Printer
Features list.
7. Click OK to close the Properties dialog box.
8. Click Print or OK to begin printing.
NOTE: You can print your document on both sides of the paper, instead of just one
side. Click on the Advanced button on the Paper/Quality or Layout tab. From the
Pages to Print drop-down menu select Print Odd Pages Only. Click OK to print.
After the odd numbered pages of the document have been printed, remove the
document from the output tray. Reload the paper in the input tray with the blank side
facing up. Return to the Pages to Print drop-down menu and then select Print Even
Pages Only. Click OK to print.
Print photos
To print a photo on photo paper
1. Make sure the output tray is open.
2. Remove all paper from the input tray, and then load the photo paper with side to be
printed on facing up.
NOTE: If the photo paper you are using has perforated tabs, load photo paper
so that tabs are on top.
3. On the File menu in your software application, click Print.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
10
Print
6. Select the appropriate options.
•
•
On Layout tab select Portrait or Landscape orientation.
On Paper/Quality tab select the appropriate paper size and paper type from the
Paper Size and Media drop-down lists.
•
Click Advanced to select the appropriate output quality from the Printer
Features list.
NOTE: For maximum dpi resolution, go to the Paper/Quality tab and select
Photo Paper, Best Quality from the Media drop-down list. Make sure you are
printing in color. Then go to the Advanced tab and select Yes from the Print in
dpi.
7. Click OK to return to the Properties dialog box.
8. Click OK, and then click Print or OK in the Print dialog box.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to
curl, which could reduce the quality of your printout. Photo paper should be flat before
printing.
NOTE: Printed photos will have a border on all four edges of the image.
Print envelopes
You can load one or more envelopes into the input tray of the HP Printer. Do not use
shiny or embossed envelopes or envelopes that have clasps or windows.
NOTE: For specific details on how to format text for printing on envelopes, consult
the help files in your word processing software. For best results, consider using a label
for the return address on envelopes.
To print envelopes
1. Make sure the output tray is open.
2. Slide the paper guide all the way to the left.
3. Place the envelopes in the right side of the tray. The side to be printed on should face
up. The flap should be on the left side.
4. Push the envelopes into the printer until they stop.
5. Slide the paper guide firmly against the edge of the envelopes.
Print envelopes
11
Chapter 3
6. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
7. Select the appropriate options.
•
•
On Paper/Quality tab select a Plain paper type.
Click the Advanced button, and select the appropriate envelope size from the
Paper Size drop down menu.
8. Click OK, and then click Print or OK in the Print dialog box.
Quick Forms
Use Quick Forms to print Office Forms, Paper Types, and Games.
•
•
•
Press the Quick Forms button on the printer.
On the printer display you will see the Quick Forms menu options.
Press a Selection to select an option.
TIP: Increase the number of copies by holding down or pressing the Selection
button multiple times.
Tips for print success
To successfully print, the HP cartridges should be functioning properly with sufficient ink,
the paper should be loaded correctly, and the product should have the appropriate
settings.
Cartridge tips
•
•
Use genuine HP ink cartridges.
Install both the black and tri-color cartridges correctly.
Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
•
•
Paper loading tips
•
Load a stack of paper (not just one page). All of the paper in the stack should be the
same size and type to avoid a paper jam.
•
•
•
Load paper with side to be printed on facing up.
Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure
the paper-width guide does not bend the paper in the input tray.
•
12
Print
Printer settings tips
•
•
•
On the Paper/Quality tab of the print driver, select the appropriate paper type and
quality from the Media drop down menu.
Click the Advanced button, and select the appropriate Paper Size from the Paper/
Output drop-down menu.
Click the HP Printer desktop icon to open the Printer Software. In the Printer Software,
click Printer Actions and then click Set Preferences to access the print driver.
NOTE: You can also access the Printer Software by clicking Start > Programs
> HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
Notes
•
Genuine HP ink cartridges are designed and tested with HP printers and papers to
help you easily produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:
•
•
Ink level warnings and indicators provide estimates for planning purposes only.
NOTE: When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.
You can print your document on both sides of the paper, instead of just one side.
NOTE: Click the Advanced button on the Paper/Quality or Layout tab. From
the Pages to Print drop-down menu select Print Odd Pages Only. Click OK to
print. After the odd numbered pages of the document have been printed, remove
the document from the output tray. Reload the paper in the input tray with the
blank side facing up. Return to the Pages to Print drop-down menu and then
select Print Even Pages Only. Click OK to print.
•
Print using black ink only
NOTE: If you want to print a black and white document using black ink only, click
the Advanced button. From the Print in Grayscale drop-down menu select
Black Ink Only, then click the OK button. If you see Black and White as an option
on the Paper/Quality tab or the Layout tab, select it.
Print using the maximum dpi
Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo
paper.
See technical specifications for the print resolution of the maximum dpi mode.
Print using the maximum dpi
13
Chapter 3
Printing in maximum dpi takes longer than printing with other settings and requires a large
amount of disk space.
To print in Maximum dpi mode
1. Make sure you have photo paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click the Paper/Quality tab.
6. In the Media drop-down list, click Photo Paper, Best Quality.
NOTE: Photo Paper, Best Quality must be selected from the Media drop-down
list on the Paper/Quality tab to enable printing in maximum DPI.
7. Click the Advanced button.
8. In the Printer Features area, select Yes from the Print in Max DPI drop-down list.
9. Select Paper Size from Paper/Output drop-down menu.
10. Click OK to close the advanced options.
11. Confirm Orientation on Layout tab, then click OK to print.
14
Print
4 Paper basics
You can load many different types and sizes of paper in the HP Printer, including letter
or A4 paper, photo paper, transparencies, and envelopes.
This section contains the following topics:
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
ColorLok
HP recommends plain papers with the ColorLok logo for printing and copying of everyday
documents. All papers with the ColorLok logo are independently tested to meet high
standards of reliability and print quality, and produce documents with crisp, vivid color,
bolder blacks, and dry faster than ordinary plain papers. Look for papers with the ColorLok
logo in a variety of weights and sizes from major paper manufacturers.
HP Advanced Photo Paper
This thick photo paper features an instant-dry finish for easy handling without smudging.
It resists water, smears, fingerprints, and humidity. Your prints have a look and feel
comparable to a store-processed photo. It is available in several sizes, including A4, 8.5
x 11 inch, 10 x 15 cm (4 x 6 inch) (with or without tabs), 13 x 18 cm (5 x 7 inch), and two
finishes - glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo
printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer. It is available in semi-gloss finish
in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch) (with or without
tabs). For longer-lasting photos, it is acid-free.
Recommended papers for printing
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Chapter 4
HP Brochure Paper or HP Superior Inkjet Paper
These papers are glossy-coated or matte-coated on both sides for two-sided use. They
are the perfect choice for near-photographic reproductions and business graphics for
report covers, special presentations, brochures, mailers, and calendars.
HP Premium Presentation Paper or HP Professional Paper
These papers are heavy two-sided matte papers perfect for presentation, proposals,
reports, and newsletters. They are heavyweight for an impressive look and feel.
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque
enough for two-sided color usage with no show-through, which makes it ideal for
newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look
and feel more substantial than documents printed on standard multipurpose or copy
paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.
It is acid-free for longer lasting documents.
HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts,
memos, and other everyday documents. It features ColorLok Technology for less
smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents.
HP Iron-On Transfers
HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solution
for creating custom T-shirts from your digital photos.
HP Premium Inkjet Transparency Film
HP Premium Inkjet Transparency Film make your color presentations vivid and even more
impressive. This film is easy to use and handle and dries quickly without smudging.
HP Photo Value Pack
HP Photo Value Packs conveniently package original HP cartridges and HP Advanced
Photo Paper to save you time and take the guesswork out of printing affordable
professional photos with your HP Printer. Original HP inks and HP Advanced Photo
Paper have been designed to work together so your photos are long lasting and vivid,
print after print. Great for printing out an entire vacation’s worth of photos or multiple prints
to share.
NOTE: At this time, some portions of the HP Web site are available in English only.
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
16
Paper basics
Chapter 4
c. Slide paper-width guide to the left
Slide paper-width guide to the left.
❑
d. Load paper.
Insert stack of paper into input tray with short edge forward and print side up.
❑
Slide stack of paper down until it stops.
❑
❑
Slide paper-width guide to the right until it stops at edge of paper.
18
Paper basics
Load small-size paper
a. Raise the input tray
Raise the input tray.
❑
b. Lower the output tray
Lower the output tray and pull out the tray extender.
❑
Load media
19
Chapter 4
c. Slide paper-width guide to the left.
Slide paper-width guide to the left.
❑
d. Load paper.
Insert stack of photo paper with short edge down and print side up.
❑
❑
Slide stack of paper forward until it stops.
NOTE: If the photo paper you are using has perforated tabs, load photo
paper so that tabs are on top.
Slide paper-width guide to the right until it stops at edge of paper.
❑
20
Paper basics
Load envelopes
a. Raise the input tray
Raise the input tray.
❑
b. Lower the output tray
Lower the output tray and pull out the tray extender.
❑
c. Slide paper-width guide to the left.
Slide paper-width guide to the left.
❑
Load media
21
Chapter 4
Remove all paper from the main input tray.
❑
d. Load envelopes.
Insert one or more envelopes into far-right side of the input tray. The side to
be printed on should face up. The flap should be on the left side and facing
down.
❑
Slide stack of envelopes down until it stops.
❑
❑
Slide paper-width guide to the right against stack of envelopes until it stops.
22
Paper basics
5 Work with cartridges
•
•
•
•
•
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining
in the cartridges.
To check the ink levels from the Printer Software
1. Click the HP Printer desktop icon to open the Printer Software.
NOTE: You can also access the Printer Software by clicking Start > Programs
> HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. In the Printer Software, click Estimated Ink Levels.
NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that
has been used in another printer, the ink level indicator might be inaccurate or
unavailable.
NOTE: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not have to replace the
cartridges until the print quality is unacceptable.
NOTE: Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the product and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
Check the estimated ink levels
23
Chapter 5
Order ink supplies
Before ordering cartridges, locate the correct cartridge number. The cartridge number is
printed on the label of the cartridge. If an old cartridge is not available, you can find the
number on the printer and in the printer software
Locate the cartridge number on the printer
▲ The cartridge number is located inside the cartridge door.
Product No.
HP Ink
xxxxxx
xx
Cartridge
Model No. xxxxx
Locate the cartridge number in the Printer Software
1. Click the HP Printer desktop icon to open the Printer Software.
NOTE: You can also access the Printer Software by clicking Start > Programs
> HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. In the Printer Software, click Shop For Supplies Online. The correct cartridge
number will be automatically displayed when you use this link.
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not
available in your country/region, you may still view supplies information and print a
list for reference when shopping at a local HP reseller.
Related topics
Choose the right cartridges
HP recommends that you use original HP cartridges. Original HP cartridges are designed
and tested with HP printers to help you easily produce great results, time after time.
Related topics
24
Work with cartridges
Chapter 5
4. Insert new cartridge.
a. Remove cartridge from packaging.
b. Remove plastic tape using pink pull tab.
c. Slide cartridge into slot until it clicks into place.
26
Work with cartridges
d. Close cartridge door.
5. Align cartridges.
Related topics
•
•
Use single-cartridge mode
Use the single-cartridge mode to operate the HP Printer with only one print cartridge. The
single-cartridge mode is initiated when a print cartridge is removed from the print cartridge
carriage. During single-cartridge mode, the product can only print jobs from the computer.
NOTE: When the HP Printer operates in single-cartridge mode, a message is
displayed on screen. If the message is displayed and two print cartridges are installed
in the product, verify that the protective piece of plastic tape has been removed from
each print cartridge. When plastic tape covers the print cartridge contacts, the product
cannot detect that the print cartridge is installed.
Exit single-cartridge mode
Install two print cartridges in the HP Printer to exit single-cartridge mode.
Related topics
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP
printing device. This warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
Cartridge warranty information
27
Chapter 5
During the warranty period the product is covered as long as the HP ink is not depleted
and the end of warranty date has not been reached. The end of warranty date, in YYYY/
MM/DD format, may be found on the product as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that
came with the product.
28
Work with cartridges
6 Connectivity
Add the HP Printer to a network
•
•
•
WiFi Protected Setup (WPS)
To connect the HP Printer to a wireless network using WiFi Protected Setup (WPS), you
will need the following:
A wireless 802.11 network that includes a WPS-enabled wireless router or access
point.
❑
A desktop computer or laptop with either wireless networking support, or a network
interface card (NIC). The computer must be connected to the wireless network that
you intend to install the HP Printer on.
❑
To connect the HP Printer using WiFi Protected Setup (WPS)
1. Do one of the following:
Use Push Button (PBC) method
▲ Set up wireless connection.
Press the wireless button on the control panel to show the wireless menu
options on the printer display.
❑
Select Wireless Settings on the printer display.
Select WPS.
❑
❑
❑
Select Push Button and follow the on-screen instructions on the printer
display.
NOTE: The product begins a timer for approximately two minutes in which the
corresponding button on the networking device needs to be pressed.
Use PIN method
▲ Set up wireless connection.
Press the wireless button on the control panel to show the wireless menu
options on the printer display.
❑
Select Wireless Settings on the printer display.
Select WPS.
❑
❑
❑
Select PIN. The printer display will display a PIN.
Add the HP Printer to a network
29
Chapter 6
Enter the PIN on WPS-enabled router or other networking device.
Follow the on-screen instructions on the printer display.
❑
❑
NOTE: The product begins a timer for approximately two minutes in which the
PIN needs to be entered on the networking device.
2. View the animation for this topic.
Alternative Wireless Connection Method
To connect the HP Printer to an integrated wireless WLAN 802.11 network, you will need
the following:
A wireless 802.11 network that includes a wireless router or access point.
If you connect the HP Printer on a wireless network that has Internet access, HP
recommends that you use a wireless router (access point or base station) that uses
Dynamic Host Configuration Protocol (DHCP).
❑
A desktop computer or laptop with either wireless networking support, or a network
interface card (NIC). The computer must have an available USB port to temporarily
connect to the product. The computer must be connected to the wireless network that
you intend to install the HP Printer on.
❑
The network name assigned to your home network. Also called the SSID.
WEP key or WPA Passphrase (if needed).
❑
❑
To connect the product
1. Insert the product Software CD in the computer CD-ROM drive.
2. Follow the instructions on the screen.
When you are prompted, connect the product to the computer using the USB setup
cable included in the box. Follow the onscreen prompts to enter your wireless network
settings. The product will attempt to connect to the network. If the connection fails,
follow the prompts to correct the problem, and then try again.
3. When the setup is finished, you will be prompted to disconnect the USB cable and
test the wireless network connection. Once the product connects successfully to the
network, install the software on each computer that will use the product over the
network.
USB Connection
The HP Printer supports a rear USB 2.0 High Speed port for connection to a computer.
To connect the product with the USB cable
▲ Refer to the setup instructions that came with your product for information on
connecting to a computer with a USB cable.
NOTE: Do not connect the USB cable to the product until you are prompted to
do so.
30
Connectivity
To enable printer sharing on a Windows computer
▲ Refer to the user guide that came with your computer or see the Windows onscreen
Help.
Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
•
When setting up the wireless networked printer, make sure your wireless router or
access point is powered on. The printer searches for wireless routers and lists the
network names on the computer during wireless setup.
•
If your computer is connected to a Virtual Private Network (VPN), you need to
disconnect from the VPN before you can access any other device on your network.,
including the printer.
•
•
•
•
Learn how to find your network security settings. Click here to go online for more
Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here
Learn how to change from a USB to wireless connection. Click here to go online for
Learn how to work with your firewall and anti-virus programs during printer setup.
Tips for setting up and using a networked printer
31
Chapter 6
32
Connectivity
7 Solve a problem
This section contains the following topics:
•
•
•
•
•
Improve print quality
1. Make sure you are using genuine HP cartridges.
2. Check the print properties to make sure you have selected the appropriate paper type
and print quality from the Media drop-down list. In the Printer Software, click Printer
Actions and then click Set Preferences to access the print properties.
3. Check the estimated ink levels to determine if the cartridges are low on ink. For more
consider replacing them.
4. Align the printer cartridges
To align the cartridges from the Printer Software
NOTE: Aligning the cartridges ensures high-quality output. The HP Printer
prompts you to align the cartridges when you print a document after installing a
new cartridge.
a. Load letter or A4 unused plain white paper into the input tray.
b. In the Printer Software, click Printer Actions and then click Maintenance
Tasks to access the Printer Toolbox.
c. The Printer Toolbox appears.
d. Click Align Ink Cartridges tab. The product prints an alignment sheet.
5. Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page
a. Load letter or A4 unused plain white paper into the input tray.
b. In the Printer Software, click Printer Actions and then click Maintenence
Tasks to access the Printer Toolbox.
c. Click Print Diagnostic Information to print a diagnostics page. Review the blue,
magenta, yellow, and black boxes on the diagnostics page. If you are seeing
Improve print quality
33
Chapter 7
streaks in the color and black boxes, or no ink in portions of the boxes, then
automatically clean the cartridges
6. Clean the cartridges automatically, if the diagnostic page shows steaks or missing
portions of the color and black boxes.
To clean the cartridges automatically
a. Load letter or A4 unused plain white paper into the input tray.
b. In the Printer Software, click Printer Actions and then click Maintenence
Tasks to access the Printer Toolbox.
c. Click Clean Ink Cartridges. Follow the onscreen instructions.
If the above solutions do not resolve the problem, click here for more online
34
Solve a problem
Clear a paper jam
Clear a paper jam.
To clear a paper jam
1. Press the cancel button to try to clear the jam automatically. If this does not work, the
paper jam will need to be cleared manually.
2. Locate the paper jam
Input tray
If the paper jam is located near the back input tray, pull the paper gently out of the
input tray.
Output tray
•
If the paper jam is located near the front output tray, pull the paper gently out of
the output tray.
•
You may need to open the carriage door and slide the print carriage to the right
to access the paper jam.
Clear a paper jam
35
Chapter 7
Inside of printer
•
If the paper jam is located inside the printer, open the cleanout door located on
the bottom of the printer. Press tabs on both sides of the cleanout door.
•
Remove jammed paper.
•
Close the cleanout door. Gently push the door towards the printer until both
latches snap into place.
3. Press the OK button on the control panel to continue the current job.
If the above solutions do not resolve the problem, click here for more online
Prevent paper jams
•
•
•
•
Do not overfill the input tray.
Remove printed papers from the output tray frequently.
Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.
•
•
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure
the paper-width guide does not bend the paper in the input tray.
Do not force paper too far forward in the input tray.
If the above solutions do not resolve the problem, click here for more online
36
Solve a problem
Unable to print
Make sure that the printer is turned on and that there is paper in the tray. If you are still
unable to print, try the following in order:
1. Check for error messages and resolve.
2. Disconnect and reconnect the USB cable.
3. Verify that the product is not paused or offline.
To verify that the product is not paused or offline
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this
issue.
Click here to go online for more information. Otherwise, follow the steps
below.
a. Depending upon your operating system, do one of the following:
•
•
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and
then click Printers.
•
Windows XP: From the Windows Start menu, click Control Panel, and then
click Printers and Faxes.
b. Double-click the icon for your product to open the print queue.
c. On the Printer menu, make sure there are no check marks next to Pause
Printing or Use Printer Offline.
d. If you made any changes, try to print again.
4. Verify that the product is set as the default printer.
To verify that the product is set as the default printer
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this
issue.
Click here to go online for more information. Otherwise, follow the steps
below.
a. Depending upon your operating system, do one of the following:
•
•
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and
then click Printers.
•
Windows XP: From the Windows Start menu, click Control Panel, and then
click Printers and Faxes.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer, right-click the correct product and
select Set as Default Printer.
d. Try using your product again.
Unable to print
37
Chapter 7
5. Restart the print spooler.
To restart the print spooler
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this
issue.
Click here to go online for more information. Otherwise, follow the steps
below.
a. Depending upon your operating system, do one of the following:
Windows 7
•
From the Windows Start menu, click Control Panel, System and Security,
and then Administrative Tools.
•
•
•
Double-click Services.
Right-click the Print Spooler, and then click Properties.
On the General tab, next to Startup type, make sure that Automatic is
selected.
•
If the service is not already running, under Service status, click Start, and
then click OK.
Windows Vista
•
From the Windows Start menu, click Control Panel, System and
Maintenance, Administrative Tools.
•
•
•
Double-click Services.
Right-click the Print Spooler service, and then click Properties.
On the General tab, next to Startup type, make sure that Automatic is
selected.
•
If the service is not already running, under Service status, click Start, and
then click OK.
Windows XP
•
•
•
•
From the Windows Start menu, right click My Computer.
Click Manage, and then click Services and Applications.
Double-click Services, and then select Print Spooler.
Right-click Print Spooler, and click Restart to restart the service.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer, right-click the correct product and
select Set as Default Printer.
d. Try using your product again.
38
Solve a problem
6. Restart the computer.
7. Clear the print queue.
To clear the print queue
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this
issue.
Click here to go online for more information. Otherwise, follow the steps
below.
a. Depending upon your operating system, do one of the following:
•
•
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and
then click Printers.
•
Windows XP: From the Windows Start menu, click Control Panel, and then
click Printers and Faxes.
b. Double-click the icon for your product to open the print queue.
c. On the Printer menu, click Cancel all documents or Purge Print Document,
and then click Yes to confirm.
d. If there are still documents in the queue, restart the computer and try printing
again after the computer has restarted.
e. Check the print queue again to make sure it is clear, and then try to print again.
If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed
to the next solution.
If the above solutions do not resolve the problem, click here for more troubleshooting
Clear the print carriage
Remove any objects, such as paper, that are blocking the print carriage.
NOTE: Do not use any tools or other devices to remove jammed paper. Always use
caution when removing jammed paper from inside the product.
Identify a defective cartridge
If both the tri-color and black cartridge lights are blinking, and the power light is on, both
cartridges may still have tape on, or are missing. First make sure that the pink tape has
been removed from both cartridges, and that both cartridges are installed. If both cartridge
Identify a defective cartridge
39
Chapter 7
lights are still blinking, then one or both cartridges may be defective. To determine if one
cartridge is defective do the following:
1. Remove black cartridge.
2. Close cartridge door.
3. If the On light blinks, the tri-color cartridge should be replaced. If the On light does
not blink, replace the black cartridge.
Prepare the trays
Open output tray
▲ Output tray must be open to begin printing.
Close cartridge door
▲ Cartridge door must be closed to begin printing.
Networking
•
Learn how to find your network security settings. Click here to go online for more
•
Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here
40
Solve a problem
•
•
Learn how to change from a USB to wireless connection. Click here to go online for
Learn how to work with your firewall and anti-virus programs during printer setup.
HP support
•
•
•
•
Register the product
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient
support, and product support alerts. If you did not register your printer while installing the
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the product.
available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance and includes the following features:
•
•
•
•
Fast access to qualified online support specialists
Software and driver updates for the product
Valuable product and troubleshooting information for common problems
Proactive product updates, support alerts, and HP newsgrams that are available
when you register the product
3. Call HP support. Support options and availability vary by product, country/region, and
language.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
•
•
•
•
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico). To determine the duration of phone support in Europe, the Middle
HP support
41
Chapter 7
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to
provide the following information:
•
•
Product name (HP Deskjet 3000 J310 series)
Model number (located inside the cartridge door)
Product No.
HP Ink
xxxxxx
xx
Cartridge
Model No. xxxxx
•
•
•
Serial number (located on the back or bottom of the product)
Messages that appear when the situation occurs
Answers to these questions:
◦
◦
◦
Has this situation happened before?
Can you re-create it?
Did you add any new hardware or software to your computer at about the time
that this situation began?
◦
Did anything else occur prior to this situation (such as a thunderstorm, product
was moved, etc.)?
Support phone numbers
For the most current HP list of telephone support numbers and call costs information, see
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may
HP dealer or call the support phone number for your country/region to learn more about
support options.
Additional warranty options
Extended service plans are available for the HP Printer at additional costs. Go to
www.hp.com/support, select your country/region and language, then explore the services
and warranty area for information about the extended service plans.
42
Solve a problem
8 Technical information
The technical specifications and international regulatory information for the HP Printer are provided
in this section.
For additional specifications, see the printed documentation that came with the HP Printer.
This section contains the following topics:
•
•
•
•
Notice
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission
of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
© 2009 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
Windows 7 is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other
countries.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and
other countries.
Specifications
Technical specifications for the HP Printer are provided in this section. For complete product
System requirements
For information about future operating system releases and support, visit the HP online support Web
Environmental specifications
•
•
•
•
•
Recommended operating temperature range: 15 ºC to 32 ºC (59 ºF to 90 ºF)
Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF)
Humidity: 15% to 80% RH non-condensing; 28 ºC maximum dewpoint
Non-operating (Storage) temperature range: –40 ºC to 60 ºC (–40 ºF to 140 ºF)
In the presence of high electromagnetic fields, it is possible the output from the HP Printer may
be slightly distorted
•
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize
injected noise due to potential high electromagnetic fields
Input tray capacity
Plain paper sheets (80 g/m2 [20lb]): Up to 50
Envelopes: Up to 5
Index cards: Up to 20
Photo paper sheets: Up to 20
Output tray capacity
Plain paper sheets (80 g/m2 [20lb]): Up to 30
Specifications
43
Chapter 8
Envelopes: Up to 5
Index cards: Up to 10
Photo paper sheets: Up to 10
Paper size
For a complete list of supported media sizes, see the printer software.
Paper weights
Plain Paper: 64 to 90 g/m² (16 to 24 lb)
Envelopes: 75 to 90 g/m² (20 to 24 lb)
Cards: Up to 200 g/m² (110-lb index maximum)
Photo Paper: Up to 280 g/m² (75 lb)
Print specifications
•
•
•
Print speeds vary according to the complexity of the document
Method: drop-on-demand thermal inkjet
Language: PCL3 GUI
Print resolution
Draft mode
•
•
Color Input/Black Render: 300x300dpi
Output (Black/Color): Automatic
Normal mode
•
•
Color Input/Black Render: 600x300dpi
Output (Black/Color): Automatic
Plain-Best mode
•
•
Color Input/Black Render: 600x600dpi
Output: 600x1200dpi (Black), Automatic (Color)
Photo-Best mode
•
•
Color Input/Black Render: 600x600dpi
Output (Black/Color): Automatic
Max DPI mode
•
•
Color Input/Black Render: 1200x1200dpi
Output: Automatic (Black), 4800x1200 optimized dpi (Color)
Power specifications
0957-2286
•
•
Input voltage: 100-240Vac (+/- 10%)
Input frequency: 50/60 Hz (+/- 3Hz)
0957-2290
•
•
Input voltage: 200-240Vac (+/- 10%)
Input frequency: 50/60 Hz (+/- 3Hz)
NOTE: Use only with the power adapter supplied by HP.
Cartridge yield
44
Technical information
Acoustic information
If you have Internet access, you can get acoustic information from the HP Web site. Go to:
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
Design for recycling has been incorporated into this product. The number of materials has been kept
to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been
designed to separate easily. Fasteners and other connections are easy to locate, access, and
remove using common tools. High priority parts have been designed to access quickly for efficient
disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
This section contains the following topics:
•
•
•
•
•
•
•
•
•
•
Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has provided the
Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices.
In addition to specific features in this product, please visit the HP Eco Solutions web site for more
information on HP’s environmental initiatives.
Your product's Eco features
•
Energy Savings information: To determine the ENERGY STAR® qualification status for this
•
Recycled Materials: For more information regarding recycling of HP products, please visit:
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions,
and partners with some of the largest electronic recycling centers throughout the world. HP
Environmental product stewardship program
45
Chapter 8
conserves resources by reselling some of its most popular products. For more information regarding
recycling of HP products, please visit:
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
free of charge. For more information, go to the following Web site:
Power consumption
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified
to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging
equipment. The following mark will appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/
46
Technical information
Disposal of waste equipment by users in private households in the European Union
Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment
at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union européenne
La présence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous débarrasser de ce produit de la même façon que vos déchets courants.
Au contraire, vous êtes responsable de l'évacuation de vos équipements usagés et, à cet effet, vous êtes tenu de les remettre à un point de collecte agréé pour le recyclage des
équipements électriques et électroniques usagés. Le tri, l'évacuation et le recyclage séparés de vos équipements usagés permettent de préserver les ressources naturelles et de s'assurer
que ces équipements sont recyclés dans le respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte des équipements usagés, veuillez contacter
votre mairie, votre service de traitement des déchets ménagers ou le magasin où vous avez acheté le produit.
Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der EU
Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an, dass das Produkt nicht zusammen mit dem Restmüll entsorgt werden darf. Es obliegt daher Ihrer Verantwortung, das
Gerät an einer entsprechenden Stelle für die Entsorgung oder Wiederverwertung von Elektrogeräten aller Art abzugeben (z.B. ein Wertstoffhof). Die separate Sammlung und das
Recyceln Ihrer alten Elektrogeräte zum Zeitpunkt ihrer Entsorgung trägt zum Schutz der Umwelt bei und gewährleistet, dass sie auf eine Art und Weise recycelt werden, die keine
Gefährdung für die Gesundheit des Menschen und der Umwelt darstellt. Weitere Informationen darüber, wo Sie alte Elektrogeräte zum Recyceln abgeben können, erhalten Sie bei
den örtlichen Behörden, Wertstoffhöfen oder dort, wo Sie das Gerät erworben haben.
Smaltimento di apparecchiature da rottamare da parte di privati nell'Unione Europea
Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici. Gli utenti devono provvedere allo
smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche. La raccolta e il riciclaggio
separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate
nel rispetto dell'ambiente e della tutela della salute. Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare, contattare il proprio comune di residenza,
il servizio di smaltimento dei rifiuti locale o il negozio presso il quale è stato acquistato il prodotto.
Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea
Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo, es
responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos. El reciclaje y la recogida por separado de estos residuos
en el momento de la eliminación ayudará a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente. Si desea información adicional sobre los
lugares donde puede dejar estos residuos para su reciclado, póngase en contacto con las autoridades locales de su ciudad, con el servicio de gestión de residuos domésticos o con la
tienda donde adquirió el producto.
Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU
Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé
zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení. Likvidace vysloužilého zařízení samostatným
sběrem a recyklací napomáhá zachování přírodních zdrojů a zajišťuje, že recyklace proběhne způsobem chránícím lidské zdraví a životní prostředí. Další informace o tom, kam můžete
vysloužilé zařízení předat k recyklaci, můžete získat od úřadů místní samosprávy, od společnosti provádějící svoz a likvidaci domovního odpadu nebo v obchodě, kde jste produkt
zakoupili.
Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU
Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe affaldsudstyr
ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr. Den separate indsamling og genbrug af dit affaldsudstyr på
tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre, at genbrug finder sted på en måde, der beskytter menneskers helbred samt miljøet. Hvis du vil vide mere
om, hvor du kan aflevere dit affaldsudstyr til genbrug, kan du kontakte kommunen, det lokale renovationsvæsen eller den forretning, hvor du købte produktet.
Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie
Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval. Het is uw verantwoordelijkheid uw afgedankte apparatuur
af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur. De gescheiden inzameling en verwerking van uw afgedankte
apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt. Voor meer informatie over
waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst of de winkel waar u het product
hebt aangeschaft.
Eramajapidamistes kasutuselt kõrvaldatavate seadmete käitlemine Euroopa Liidus
Kui tootel või toote pakendil on see sümbol, ei tohi seda toodet visata olmejäätmete hulka. Teie kohus on viia tarbetuks muutunud seade selleks ettenähtud elektri- ja elektroonikaseadmete
utiliseerimiskohta. Utiliseeritavate seadmete eraldi kogumine ja käitlemine aitab säästa loodusvarasid ning tagada, et käitlemine toimub inimeste tervisele ja keskkonnale ohutult.
Lisateavet selle kohta, kuhu saate utiliseeritava seadme käitlemiseks viia, saate küsida kohalikust omavalitsusest, olmejäätmete utiliseerimispunktist või kauplusest, kust te seadme
ostsite.
Hävitettävien laitteiden käsittely kotitalouksissa Euroopan unionin alueella
Tämä tuotteessa tai sen pakkauksessa oleva merkintä osoittaa, että tuotetta ei saa hävittää talousjätteiden mukana. Käyttäjän velvollisuus on huolehtia siitä, että hävitettävä laite
toimitetaan sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Hävitettävien laitteiden erillinen keräys ja kierrätys säästää luonnonvaroja. Näin toimimalla varmistetaan myös,
että kierrätys tapahtuu tavalla, joka suojelee ihmisten terveyttä ja ympäristöä. Saat tarvittaessa lisätietoja jätteiden kierrätyspaikoista paikallisilta viranomaisilta, jäteyhtiöiltä tai tuotteen
jälleenmyyjältä.
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Το παρόν σύμβολο στον εξοπλισμό ή στη συσκευασία του υποδεικνύει ότι το προϊόν αυτό δεν πρέπει να πεταχτεί μαζί με άλλα οικιακά απορρίμματα. Αντίθετα, ευθύνη σας είναι να
απορρίψετε τις άχρηστες συσκευές σε μια καθορισμένη μονάδα συλλογής απορριμμάτων για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Η χωριστή συλλογή και
ανακύκλωση των άχρηστων συσκευών θα συμβάλει στη διατήρηση των φυσικών πόρων και στη διασφάλιση ότι θα ανακυκλωθούν με τέτοιον τρόπο, ώστε να προστατεύεται η υγεία των
ανθρώπων και το περιβάλλον. Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να απορρίψετε τις άχρηστες συσκευές για ανακύκλωση, επικοινωνήστε με τις κατά τόπους αρμόδιες
αρχές ή με το κατάστημα από το οποίο αγοράσατε το προϊόν.
A hulladékanyagok kezelése a magánháztartásokban az Európai Unióban
Ez a szimbólum, amely a terméken vagy annak csomagolásán van feltüntetve, azt jelzi, hogy a termék nem kezelhető együtt az egyéb háztartási hulladékkal. Az Ön feladata,
hogy a készülék hulladékanyagait eljuttassa olyan kijelölt gyűjtőhelyre, amely az elektromos hulladékanyagok és az elektronikus berendezések újrahasznosításával foglalkozik.
A hulladékanyagok elkülönített gyűjtése és újrahasznosítása hozzájárul a természeti erőforrások megőrzéséhez, egyúttal azt is biztosítja, hogy a hulladék újrahasznosítása az
egészségre és a környezetre nem ártalmas módon történik. Ha tájékoztatást szeretne kapni azokról a helyekről, ahol leadhatja újrahasznosításra a hulladékanyagokat, forduljon
a helyi önkormányzathoz, a háztartási hulladék begyűjtésével foglalkozó vállalathoz vagy a termék forgalmazójához.
Lietotāju atbrīvošanās no nederīgām ierīcēm Eiropas Savienības privātajās mājsaimniecībās
Šis simbols uz ierīces vai tās iepakojuma norāda, ka šo ierīci nedrīkst izmest kopā ar pārējiem mājsaimniecības atkritumiem. Jūs esat atbildīgs par atbrīvošanos no nederīgās ierīces,
to nododot norādītajā savākšanas vietā, lai tiktu veikta nederīgā elektriskā un elektroniskā aprīkojuma otrreizējā pārstrāde. Speciāla nederīgās ierīces savākšana un otrreizējā pārstrāde
palīdz taupīt dabas resursus un nodrošina tādu otrreizējo pārstrādi, kas sargā cilvēku veselību un apkārtējo vidi. Lai iegūtu papildu informāciju par to, kur otrreizējai pārstrādei var
nogādāt nederīgo ierīci, lūdzu, sazinieties ar vietējo pašvaldību, mājsaimniecības atkritumu savākšanas dienestu vai veikalu, kurā iegādājāties šo ierīci.
Europos Sąjungos vartotojų ir privačių namų ūkių atliekamos įrangos išmetimas
Šis simbolis ant produkto arba jo pakuotės nurodo, kad produktas negali būti išmestas kartu su kitomis namų ūkio atliekomis. Jūs privalote išmesti savo atliekamą įrangą atiduodami ją
į atliekamos elektronikos ir elektros įrangos perdirbimo punktus. Jei atliekama įranga bus atskirai surenkama ir perdirbama, bus išsaugomi natūralūs ištekliai ir užtikrinama, kad įranga
yra perdirbta žmogaus sveikatą ir gamtą tausojančiu būdu. Dėl informacijos apie tai, kur galite išmesti atliekamą perdirbti skirtą įrangą kreipkitės į atitinkamą vietos tarnybą, namų ūkio
atliekų išvežimo tarnybą arba į parduotuvę, kurioje pirkote produktą.
Utylizacja zużytego sprzętu przez użytkowników domowych w Unii Europejskiej
Symbol ten umieszczony na produkcie lub opakowaniu oznacza, że tego produktu nie należy wyrzucać razem z innymi odpadami domowymi. Użytkownik jest odpowiedzialny za
dostarczenie zużytego sprzętu do wyznaczonego punktu gromadzenia zużytych urządzeń elektrycznych i elektronicznych. Gromadzenie osobno i recykling tego typu odpadów
przyczynia się do ochrony zasobów naturalnych i jest bezpieczny dla zdrowia i środowiska naturalnego. Dalsze informacje na temat sposobu utylizacji zużytych urządzeń można
uzyskać u odpowiednich władz lokalnych, w przedsiębiorstwie zajmującym się usuwaniem odpadów lub w miejscu zakupu produktu.
Descarte de equipamentos por usuários em residências da União Européia
Este símbolo no produto ou na embalagem indica que o produto não pode ser descartado junto com o lixo doméstico. No entanto, é sua responsabilidade levar os equipamentos
a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro-eletrônicos. A coleta separada e a reciclagem dos equipamentos no momento do
descarte ajudam na conservação dos recursos naturais e garantem que os equipamentos serão reciclados de forma a proteger a saúde das pessoas e o meio ambiente. Para obter mais
informações sobre onde descartar equipamentos para reciclagem, entre em contato com o escritório local de sua cidade, o serviço de limpeza pública de seu bairro ou a loja em que
adquiriu o produto.
Postup používateľov v krajinách Európskej únie pri vyhadzovaní zariadenia v domácom používaní do odpadu
Tento symbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným komunálnym odpadom. Namiesto toho máte povinnos odovzda toto zariadenie na zbernom
mieste, kde sa zabezpečuje recyklácia elektrických a elektronických zariadení. Separovaný zber a recyklácia zariadenia určeného na odpad pomôže chráni prírodné zdroje a
zabezpečí taký spôsob recyklácie, ktorý bude chráni ľudské zdravie a životné prostredie. Ďalšie informácie o separovanom zbere a recyklácii získate na miestnom obecnom úrade,
vo firme zabezpečujúcej zber vášho komunálneho odpadu alebo v predajni, kde ste produkt kúpili.
Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije
Ta znak na izdelku ali embalaži izdelka pomeni, da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki. Odpadno opremo ste dolžni oddati na določenem zbirnem
mestu za recikliranje odpadne električne in elektronske opreme. Z ločenim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in zagotovili,
da bo odpadna oprema reciklirana tako, da se varuje zdravje ljudi in okolje. Več informacij o mestih, kjer lahko oddate odpadno opremo za recikliranje, lahko dobite na občini,
v komunalnem podjetju ali trgovini, kjer ste izdelek kupili.
Kassering av förbrukningsmaterial, för hem- och privatanvändare i EU
Produkter eller produktförpackningar med den här symbolen får inte kasseras med vanligt hushållsavfall. I stället har du ansvar för att produkten lämnas till en behörig återvinningsstation
för hantering av el- och elektronikprodukter. Genom att lämna kasserade produkter till återvinning hjälper du till att bevara våra gemensamma naturresurser. Dessutom skyddas både
människor och miljön när produkter återvinns på rätt sätt. Kommunala myndigheter, sophanteringsföretag eller butiken där varan köptes kan ge mer information om var du lämnar
kasserade produkter för återvinning.
Изхвърляне на оборудване за отпадъци от потребители в частни домакинства в Европейския съюз
Този символ върху продукта или опаковката му показва, чеŽпродуктът не трябва да се изхвърля заедно с домакинските отпадъци. Вие имате отговорността да изхвърлите
оборудването за отпадъци, като го предадете на определен пункт за рециклиране на електрическо или механично оборудване за отпадъци. Отделното събиране и рециклиране
на оборудването за отпадъци при изхвърлянето му помага за запазването на природни ресурси и гарантира рециклиране, извършено така, чеŽда не застрашава човешкото
здраве и околната среда. За повече информация къде можете да оставите оборудването за отпадъци за рециклиране се свържете със съответния офис в града ви, фирмата за
събиране на отпадъци или сŽмагазина, от който сте закупили продукта
Înlăturarea echipamentelor uzate de către utilizatorii casnici din Uniunea Europeană
Acest simbol de pe produs sau de pe ambalajul produsului indică faptul că acest produs nu trebuie aruncat alături de celelalte deşeuri casnice. În loc să procedaţi astfel, aveţi
responsabilitatea să vă debarasaţi de echipamentul uzat predându-l la un centru de colectare desemnat pentru reciclarea deşeurilor electrice şi aŽechipamentelor electronice.
Colectarea şi reciclarea separată aŽechipamentului uzat atunci când doriţi să îl aruncaţi ajută la conservarea resurselor naturale şi asigură reciclarea echipamentului într-o manieră care
protejează sănătatea umană şi mediul. Pentru informaţii suplimentare despre locul în care se poate preda echipamentul uzat pentru reciclare, luaţi legătura cu primăria locală, cu
serviciul de salubritate sau cu vânzătorul de la care aţi achiziţionat produsul.
Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our
products as needed to comply with legal requirements such as REACH (Regulation EC No
Environmental product stewardship program
47
Chapter 8
1907/2006 of the European Parliament and the Council). A chemical information report for this
Toxic and hazardous substance table
Regulatory notices
The HP Printer meets product requirements from regulatory agencies in your country/region.
This section contains the following topics:
•
•
•
•
•
•
•
•
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is VCVRA-1005. This regulatory number should not be
confused with the marketing name (HP Deskjet 3000 J310 series, etc.) or product numbers (CB730A,
etc.).
48
Technical information
FCC statement
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified
that the following notice be brought to the attention of users of this product.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
•
Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
For further information, contact:
Manager of Corporate Product Regulations
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, Ca 94304
(650) 857-1501
Modifications (part 15.21)
The FCC requires the user to be notified that any changes or modifications made to this
device that are not expressly approved by HP may void the user's authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Notice to users in Korea
넩ꢀ韥韥鱉ꢀ閵뇊끞ꢁB鞾ꢂ냱ꈑꢀ놹녅볁놶뼞麦ꈒ냹ꢀ뼑ꢀ
Bꢀ鞾ꢀ韥韥
ꢁ閵뇊끞ꢀꗞꭖ뭪겕韥韥ꢂ
韥韥ꈑꢀ늱ꢀꈑꢀ閵뇊꾅ꢀꩡ끞뼍鱉ꢀ阸냹ꢀꑞ놶냱ꈑꢀ뼍ꐥꢃꢀ
ꑝ麕ꢀ덵꾢꾅ꢀꩡꢀ끞뼕ꢀꯍꢀ넽걪鱽鲙ꢄ
VCCI (Class B) compliance statement for users in Japan
䈖䈱ⵝ⟎䈲䇮䉪䊤䉴Bᖱႎᛛⴚⵝ⟎䈪䈜䇯䈖䈱ⵝ⟎䈲䇮ኅᐸⅣႺ䈪↪䈜䉎䈖䈫䉕⋡⊛䈫䈚䈩
䈇䉁䈜䈏䇮䈖䈱ⵝ⟎䈏䊤䉳䉥䉇䊁䊧䊎䉳䊢䊮ฃାᯏ䈮ㄭធ䈚䈩↪䈘䉏䉎䈫䇮ฃା㓚ኂ䉕ᒁ䈐
䈖䈜䈖䈫䈏䈅䉍䉁䈜䇯ขᛒ⺑ᦠ䈮ᓥ䈦䈩ᱜ䈚䈇ข䉍ᛒ䈇䉕䈚䈩ਅ䈘䈇䇯
VCCI-B
Regulatory notices
49
HP Deskjet 3000 J310 series declaration of conformity
DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN 17050-1
DoC #: VCVRA-1005-01
Supplier's Name:
Supplier's Address:
Hewlett-Packard Company
SE 34th Street, Vancouver, WA 98683-8906, USA
declares, that the product
Product Name and Model:
HP Deskjet 3000 printer J310 series
Regulatory Model Number:1) VCVRA-1005
Product Options:
Radio Module:
All
SDGOB-0892
Power Adapters:
0957-2286
0957-2290 (China and India only)
conforms to the following Product Specifications and Regulations:
EMC: Class B
CISPR 22:2005 + A1:2005 + A2:2006/ EN 55022:2006 + A1:2007
CISPR 24:1997 +A1:2001 +A2:2002 / EN 55024:1998 +A1:2001 +A2:2003
IEC 61000-3-2: 2005 / EN 61000-3-2:2006
IEC 61000-3-3: 1994 + A1:2001 / EN 61000-3-3:1995 +A1:2001 + A2:2005
FCC CFR 47 Part 15 / ICES-003, issue 4
Safety:
IEC 60950-1:2005 / EN 60950-1:2006
IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A1:2002 +A2:2001
IEC 62311: 2007 / EN 62311:2008
Telecom:
EN 300 328 V1.7.1
EN 301 489-1 V1.6.1
EN 301 489-17 V1.3.2
Energy Use:
Regulation (EC) No. 1275/2008
ENERGY STAR® Qualified Imaging Equipment Operational Mode (OM) Test Procedure
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The product herewith complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the EuP Directive 2005/32/EC, the R&TTE Directive 1999/5/EC and the
European Council Recommendation 1999/519/EC on the limitation of Electromagnetic fields to the general
public, and carries the
marking accordingly.
Additional Information:
1) This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the
design. The Regulatory Model Number is the main product identifier in the regulatory documentation and
test reports, this number should not be confused with the marketing name or the product numbers.
November 3, 2009
Vancouver, WA
Local contact for regulatory topics only:
EMEA:
U.S.:
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany
Hewlett-Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501
Regulatory notices
51
Chapter 8
European Union Regulatory Notice
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
ꢀ
ꢀ
ꢀ
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
EuP Directive 2005/32/EC
CE compliance of this product is valid only if powered with the correct CE-marked AC
adapter provided by HP.
If this product has telecommunications functionality, it also complies with the essential
requirements of the following EU Directive:
ꢀ
R&TTE Directive 1999/5/EC
Compliance with these directives implies conformity to harmonized European standards
(European Norms) that are listed in the EU Declaration of Conformity issued by HP for
this product or product family. This compliance is indicated by one of the following
conformity markings placed on the product.
The following CE marking is valid for non-telecommunications products and for EU
harmonized telecommunication products, such as wired fax, and wireless Bluetooth.
The following CE marking is valid for EU non-harmonized telecommunications
products, such as wireless LAN.
The wireless telecommunications functionality of this product may be used in the
following EU and EFTA countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovak
Republic, Romania, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
Regulatory wireless statements
This section contains the following regulatory information pertaining to wireless products:
•
•
•
•
•
52
Technical information
Exposure to radio frequency radiation
Exposure to radio frequency radiation
Caution The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in such a manner
that the potential for human contact during normal operation is minimized. This
product and any attached external antenna, if supported, shall be placed in such
a manner to minimize the potential for human contact during normal operation. In
order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20 cm (8 inches)
during normal operation.
Notice to users in Brazil
Aviso aos usuários no Brasil
Este equipamento opera em caráter secundário, isto é, não tem direito à proteção
contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar
interferência a sistemas operando em caráter primário. (Res.ANATEL 282/2001).
Notice to users in Canada
Notice to users in Canada/Note à l'attention des utilisateurs canadiens
For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise
emissions from the digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications. The internal wireless radio complies with RSS
210 and RSS GEN of Industry Canada.
Utiliser à l'intérieur. Le présent appareil numérique n'émet pas de bruit radioélectrique
dépassant les limites applicables aux appareils numériques de la classe B prescrites dans
le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada. Le composant RF interne est conforme a la norme RSS-210 and RSS GEN
d'Industrie Canada.
Notice to users in Taiwan
Regulatory notices
53
Chapter 8
European Union regulatory notice
Products with 2.4-GHz wireless LAN devices
France
L'utilisation de cet equipement (2.4 GHz Wireless LAN) est soumise a certaines
restrictions: Cet equipement peut etre utilise a l'interieur d'un batiment en utilisant
toutes les frequences de 2400 a 2483.5 MHz (Chaine 1-13). Pour une utilisation en
environement exterieur, vous devez utiliser les frequences comprises entre 2400-2454
Italia
E’necessaria una concessione ministeriale anche per l’uso del prodotto. Verifici per
favore con il proprio distributore o direttamente presso la Direzione Generale
Pianificazione e Gestione Frequenze.
54
Technical information
Index
A
T
after the support period 42
technical information
environmental
specifications 43
print specifications 44
system requirements 43
C
customer support
W
E
warranty 42
environment
Environmental product
stewardship program 45
environmental
specifications 43
I
N
network
P
paper
recommended types 15
phone support 41
phone support period
period for support 41
print
specifications 44
R
recycle
ink cartridges 46
regulatory notices
regulatory model
identification number 48
wireless statements 52
S
support process 41
system requirements 43
55
56
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