HP CM8060/CM8050 Color MFPs
with Edgeline Technology
Optimizing your output
The HP CM8060/CM8050 Color MFPs are designed to work across a broad range of plain
papers used in the general office. For optimum performance we have provided a set of
recommended papers on page 4. For best results, be sure to always select the correct printer
settings for the chosen paper.
• They are of good quality for their intended use.
• They work well with the MFPs’ settings.
This MFP with Edgeline Technology series accepts paper
such as cut-sheet paper (including recycled), labels,
glossy and custom-size paper. Weight, grain direction,
smoothness and moisture content are important factors
that affect MFP performance and print quality. For heavy
and glossy paper, select paper type and size on the
control panel for copy applications and in the printer
driver for print applications. Using the wrong setting can
result in unsatisfactory print quality. Always print by type
for special print paper such as labels, matte brochure,
heavy paper or glossy paper.
HP-branded paper is available at www.hp.com/go/paper
or from your local office supplies retailer (see page 4 for
recommended types.) These MFPs can also use
non-HP-brand paper that falls within the specifications for
supported paper (see pages 4 – 5 of this guide).
Set the printer for the appropriate type and size of paper:
• Load paper into one of the five paper uptake trays
(see table below for paper supported in each tray.)
• Select the paper type and size for that tray on the
control panel.
Note: Be sure to use paper that falls within the paper
specifications on this page to support optimal
running of your MFP (see page 4 as a guide.) Using
paper that is outside of these HP specifications
could cause problems that require MFP repair. This
repair is not covered by the HP warranty or
service agreements.
• Be sure to choose paper type in your driver when
printing from your computer (instead of selecting a
paper tray source).
• The printer’s “smart trays” will pull from the first tray
containing the paper size and type you selected.
• When you change the paper type in a tray,
be sure to select the new paper type for that
tray on the control panel.
The paper types that are listed on page 4 of this guide
meet these criteria:
• They have been tested in these MFPs.
Using the correct paper input/output option
Moving paper through the HP CM8060/CM8050 Color MFPs with Edgeline Technology at high speeds is one of
the MFP’s valuable features. Using the correct tray for each different type of paper will help ensure trouble-free print-
ing. Here is a chart that will help you select the correct option for each paper.
Tray or bin
Capacity
Paper
Weight
Copier platen
NA
12.0"x17.1" (305x435 mm)
Max scanning area
Any paper that fits
into the glass area
plus objects up to
50mm height
60 to 135 g/m
(16 to 36 lb bond)
11.7"x17" (297x433 mm)
2
2
ADF input tray
100 sheets of 75 g/m
(20 lb bond)
80 sheets 75 g/m
(20 lb bond)
500 sheets 75 g/m
(20 lb bond)
Executive, A5, letter, legal,
11"x17"
All standard paper types,
sizes & custom
Letter, legal (plain paper),
11"x17"
Letter, (plain paper)
2
2
Input tray 1 (bypass)
Input trays 2, 3, 4
60 to 220 g/m
(16 to 58 lb bond)
2
2
60 to 180 g/m
(16 to 48 lb bond)
2
2
Optional input tray 5* 4,000 sheets 75 g/m
(20 lb bond)
Auto duplexer
60 to 180 g/m
(16 to 48 lb bond)
2,
2
NA
60 to 220 g/m
60 to 220 g/m
(16 to 58 lb bond)
(16 to 58 lb bond)
2
2
Single output bin**
250 sheets 75 g/m
(20 lb bond)
All standard paper types,
sizes & custom
All standard paper types, sizes & 60 to 220 g/m
custom for bins 1–4 standard paper (16 to 58 lb bond)
sizes for bin 5, no specialty paper
60 to 220 g/m
(16 to 58 lb bond)
2
Multifunction finisher** 400 sheet bins 1 & 2
200 sheet bins 3 & 4
2
2,500 sheet bin 5 of 75 g/m
(20 lb bond)
2
4-bin job separator** 400 sheet bins 1 & 2
All standard paper types,
sizes & custom
60 to 220 g/m
2
200 sheet bins 3 & 4 of 75 g/m
(20 lb bond)
(16 to 58 lb bond)
* Tray 5 is an optional accessory, (sold separately).
** One output option (sold separately) must be chosen per MFP device. Only one output device may be connected at a time.
3
Paper for the HP CM8060/CM8050 Color MFPs with Edgeline Technology
In addition to all the approved and recommended paper, we have developed special glossy paper just for these new MFPs called HP Brochure
Paper for Edgeline Technology. It is designed to help you deliver superior marketing materials. To order HP Brochure Paper for Edgeline Technology
HP Papers Supported
Paper
Part Number
Size
Weight
Recommended “Paper Type”
2
HP Office Paper
HP Office Paper
HP Office Paper
HP Office Paper (3-Hole)
HP Printing Quickpack
HP Business Copy Paper
HP Office Recycled Paper
HP Everyday Copy and Print Paper
HP Multipurpose Paper
HP Multipurpose Paper
HP Multipurpose Paper
HP Multipurpose Paper 3-Hole
HP Printing Paper
HP All-in-One Printing Paper
HP Color Inkjet Paper
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper
HP LaserJet Paper
HP LaserJet Paper
HP Color LaserJet Paper
HPC8511RC
HPC8514
HPC1117
HPC3HP
HP2500S
HPBC11
8.5"x11"
8.5"x14"
11"x17"
8.5"x11"
8.5"x11"
8.5"x11"
8.5"x11"
8.5"x11"
8.5"x11"
8.5"x14"
11"x17"
8.5"x11"
8.5"x11"
8.5"x11"
8.5"x11"
8.5"x11"
11"x17"
8.5"x11"
11"x17"
8.5"x11"
8.5"x11"
11"x17"
8.5"x11"
11"x17"
8.5"x11"
11"x17"
8.5"x11"
8.5"x11"
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
22# (83 g/m )
20# (75 g/m )
24# (90 g/m )
24# (90 g/m )
24# (90 g/m )
24# (90 g/m )
24# (90 g/m )
24# (90 g/m )
32# (120 g/m )
32# (120 g/m )
32# (120 g/m )
32# (120 g/m )
48# (180 g/m )
48# (180 g/m )
48# (180 g/m )
48# (180 g/m )
Plain
Plain
Plain
Prepunched
Plain
Plain
Recycled
Plain
Plain
Plain
Plain
Prepunched
Plain
Plain
Plain
Plain
Plain
Plain
Plain
Plain
Cardstock
Cardstock
HP Premium Presentation Matte
HP Premium Presentation Matte
HP Edgeline Glossy
HP Edgeline Glossy
HP Brochure & Flyer Matte
HP Brochure & Flyer Matte
2
2
2
2
2
2
HPE1120C
HPA510
2
2
HPM1120C
HPM1420
HPM1720
HPM113H
HPP1122C
INP207050
HPK115
HPB1124
HPB1724
HPJ1124
HPJ1724
HPL285R
HPU1132
HPU1732
Q5449A
Q6595A
Q8665A
Q8667A
Q5445A
Q5543A
2
2
2
2
2
2
2
2
2
2
2
2
HP Premium Choice Laser Paper
HP Premium Choice Laser Paper
HP Premium Presentation Paper, Matte
HP Premium Presentation Paper, Matte
HP Brochure Paper for Edgeline Technology, Glossy
HP Brochure Paper for Edgeline Technology, Glossy
HP Brochure Paper and Flyer Paper, Matte
HP Tri-fold Brochure Paper, Matte
2
2
2
2
2
2
2
NOTE: When using 11"x17" long grain paper, ensure that the paper's grain direction is set to "long grain." From the control panel select Administration/Device
Behavior/Tray Behavior/Grain Direction 11"x17" and A3/long-grain paper.
Selected Non-HP Papers
Most plain papers will work with the HP CM8060/CM8050 Color MFPs. Although HP cannot control paper formulations for non-HP paper, at the
time of testing, the papers below were compatible. This list is intended as a guide and is not all-inclusive.
Recommended
“Paper Type”
Setting
Paper
8.5"x11"
8.5"x14"
11"x17"
Weight
16# (60 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
20# (75 g/m )
24# (90 g/m )
20# (75 g/m )
28# (105 g/m )
32# (120 g/m )
60# (162 g/m )
80# (216 g/m )
20# (75 g/m )
2
Boise Cascade X-9
Boise Cascade X-9
Boise Cascade Aspen 100
Domtar Copy
Husky Xerocopy
GP Spectrum DP Copy
GP Copy & Print Paper
IP HammerMill Fore MP White
IP HammerMill Fore MP White
IP Great White Copy Paper
IP Hammermill Color Copy
IP Hammermill Color Copy
IP Hammermill Color Copy Cover
IP Hammermill Color Copy Cover
Wausau Exact Multipurpose
Wausau Exact Eco 100
Xerox 4200
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Plain
Plain
Recycled
Plain
Plain
Plain
Plain
Plain
Plain
Cardstock
Cardstock
Cardstock
Cardstock
Plain
Recycled
Plain
Recycled
Plain
2
X
2
2
2
2
X
X
X
X
X
2
X
X
X
X
X
X
X
X
2
2
2
2
2
2
2
X
X
2
2
X
20# (75 g/m )
24# (90 g/m )
20# (75 g/m )
2
2
Mohawk Beckett Concept 100PC Recycled
NOTE: When using 11"x17" long grain paper, ensure that the paper's grain direction is set to "long grain." From the control panel select Administration/Device
Behavior/Tray Behavior/Grain Direction 11"x17" and A3/long-grain paper.
4
Other non-HP Papers
Papers listed in the below table have had limited testing on the HP CM8060/CM8050 Color MFPs with Edgeline Technology. Results may not
satisfy all customers’ needs. If output on these papers is not satisfactory, an alternative paper has been recommended when possible.
Recommended
“Paper Type”
Alternative
Recommended Paper
Paper
Badger Envirographic 100
Boise Cascade Enhanced Color Copier
Boise Cascade Presentation Laser
Color Source Premium Color Paper
Domtar Microprint Color Copy
Recycled
Cardstock
Cardstock
Plain
HP Office Recycled Paper
HP Premium Choice LaserJet Paper
HP Premium Choice LaserJet Paper
HP Office Paper
1
Cardstock
Cardstock
Plain
HP Premium Choice LaserJet Paper
HP Premium Choice LaserJet Paper
HP Office Paper
1
Domtar Microprint Laser
1
Domtar Multi-System Ultra
Domtar Colors - Vellum Bristol
Domtar First Choice Multi Use
IP Springhill Vellum Bristol Cover
IP Hammermill Laser Print
Cardstock
Plain
HP Premium Choice LaserJet Paper
HP Office Paper
Cardstock
Cardstock
Plain
HP Office Paper, HP Printing Paper
HP Office Paper
IP Hammermill Tidal MP
HP Office Recycled Paper
IP HammerMill Color Copy
HP Office Paper
1
Springhill Index Digital
Recycled
Plain
Neenah Classic Laid Traditional
Neenah Classic Laid Avon Brilliant White
Recycle Multi NewLife DP100
Cardstock
Plain
HP Professional Ink Paper
HP Office Paper
Xerox Premium Multipurpose 4024
Gilbert White 25% Cotton Paper
Wausau Exact Color Copy
Plain
HP Office Paper
Plain
HP Office Paper
Plain
HP Premium Choice LaserJet Paper
HP Bright Paper
2
Kodak Bright White Inkjet & Laser Paper
Plain
Fox River Evergreen 100PC Script
Beckett Glacier Vellum
Recycled
Plain
HP Office Recycled Paper
HP Office Paper
GP Geo Cycle Recycled Copier
Weyerhaeuser First Choice Copy Print
Staples 30% recycled Copy Paper
Plain
HP Office Recycled Paper
HP LaserJet
Recycled
Plain
HP Office Recycled Paper
No recommendation at this time
No recommendation at this time
No recommendation at this time
No recommendation at this time
No recommendation at this time
No recommendation at this time
No recommendation at this time
HP Office Recycled Paper
HP Office Recycled Paper
HP Office Recycled Paper
HP Office Recycled Paper
HP Office Paper
3
Mead Acid Free Construction Paper
Recycled
Label
4
DuPont Tyvek 1085D
Neenah UV/Ultra II translucent paper
Appleton NCR paper 3-part
Label
Label
Xerox Premium Digital Carbonless 3-part
Label
5
UPM Raflatac Jet Gloss label stock
Label
1
Staples Copy Paper 30PC Recycled
Recycled
Recycled
Recycled
Recycled
Recycled
Plain
2
Staples Printing Paper 50PC Recycled
2
Fox River Evergreen 100PC Recycled
1
Mohawk Color Copy 100PC Recycled
2
Harbor Premium MP 100PC Recycled
1
IP Hammermill Inkjet
2
IP Hammermill Fore MP
Plain
HP Office Paper
1
IP Hammermill Bond 30PC Recycled
Recycled
Plain
HP Office Recycled Paper
HP Office Paper
2
Domtar Multi-System Ultra
2
Domtar Color Ivory MP Smooth
Plain
HP Office Paper
2
Gilbert 25% Cotton
Plain
HP Office Paper
1
Prone to highlighter smear
Excessive paper curl with high density black printing
Poor pick reliability and cannot print dark paper colors
Black ink does not dry well
Poor label conversion will cause excessive jamming
2
3
4
5
NOTE: If roller marks are observed on prints, it is recommended to select the “Cardstock” paper type.
5
Non-Recommended Papers
Papers coated for off-set and/or Xerogrpahic printing are not recommended for use on the
HP CM8060/CM8050 Color MFPs with Edgeline Technology becasue the ink does not dry sufficiently.
The alternative recommended paper is HP Brochure Paper for Edgeline Technology, Glossy.
Suggestions for selecting recommended paper for document applications
Getting the most out of the HP CM8060/CM8050 Color MFPs with Edgeline Technology will be driven by using the best
paper for each job. Here is a chart that will help you select the right paper.
Document
Suggested paper
Characteristics
2
General office copying
and printing
Color document
HP Office Paper
HP Office 11"x17"
HP Bright White 90 g/m
75 g/m (20 lb bond), 500 sheets, matte finish on both sides
2
2
250 sheets, matte finish on both sides 90 g/m (24 lb bond)
Photograph/image
HP Brochure Paper for Edgeline
Technology, glossy
HP Office Paper
200 sheets, glossy finish coating on both sides
2
Correspondence
75 g/m (20 lb bond), 500 sheets, matte finish on both sides
HP Office Paper 11"x17"
HP Bright White 90 g/m
2
2
Letterhead
Report
250 sheets, matte finish on both sides, 90 g/m (24 lb bond)
HP Premium Presentation Paper, matte
HP Brochure and Flyer Paper, matte
HP Brochure Paper for Edgeline
Technology, glossy
150 sheets, text weight coated matte finish on both sides
100 sheets, cover weight coated matte finish on both sides
200 cover weight sheets, glossy finish coating on both sides
Cover
Business plan
HP Brochure Paper for Edgeline
Technology, glossy
HP Bright White 90 g/m
HP Brochure Paper for Edgeline
Technology, glossy
200 sheets, glossy finish coating on both sides
2
2
Proposal
Brochure
250 sheets, matte finish on both sides , 90 g/m (24 lb bond)
200 sheets, glossy finish coating on both sides
2
90 g/m (24 lb bond)
Handout, proposal, sales brief, HP Brochure Paper for Edgeline
200 sheets, glossy finish coating on both sides
200 sheets, glossy finish coating on both sides
200 cover weight sheets, glossy finish coating on both sides
flyer and color image
Catalog
Technology, glossy
HP Brochure Paper for Edgeline
Technology, glossy
Postcard
HP Brochure Paper for Edgeline
Technology, glossy
HP Bright White 90 g/m
HP Brochure Paper for Edgeline
Technology, glossy
2
2
Chart
Sign
250 sheets, matte finish on both sides, 90 g/m (24 lb bond)
200 cover weight sheets, glossy finish coating on both sides
Map
HP Brochure Paper for Edgeline
Technology, glossy
HP Bright White 90 g/m
200 cover weight sheets, glossy finish coating on both sides
2
2
Newsletter
250 sheets, matte finish on both sides, 90 g/m (24 lb bond)
Restaurant menu
HP Brochure Paper for Edgeline
Technology, glossy
HP Office Paper
200 cover weight sheets, glossy finish coating on both sides
2
Training manual
75 g/m (20 lb bond), 500 sheets, matte finish on both sides
HP Office - Prepunched
HP CM8060 Color MFP with Edgeline
Technology with single output bin
HP CM8060 Color MFP with Edgeline Technology
with stapler/stacker and 4-bin job separator and 4000-sheet input tray
6
Tray specific information
Selecting the right tray for paper type will
Printing by type and size of paper
help maximize print quality and productivity.
Here’s a quick list for your use.
You can configure the MFP to select paper
by type (such as plain, glossy or letterhead)
and size (such as letter or 11"x17"), rather
than by source (a tray.)
Loading specialty brochure paper
The following HP specialty brochure papers are
supported only from Tray 1:
Benefits of printing by type and size
of paper
• HP Brochure Paper for Edgeline Technology, glossy (letter)
• HP Brochure Paper for Edgeline Technology, glossy (11"x17")
Printing by type or size means you want the MFP to pull
paper or print paper from the first tray that is loaded
with the type or size that you choose. Selecting paper
by type and size significantly improves print quality for
heavy paper and glossy paper. Using the wrong setting
can result in unsatisfactory print quality. Always print by
type for special print paper such as labels or glossy
paper. If you want to print by type or size and the trays
have not been configured for a certain type or size:
2
• HP Premium Presentation, matte 120 g/m (letter)
2
• HP Superior Inkjet Paper 180 g/m matte
2
• HP Brochure and Flyer Paper, matte 180 g/m (letter)
2
• HP Professional Inkjet Paper 120 g/m matte
Label construction
The following HP labels are supported only from Tray 1:
• HP Multipurpose Paper Labels of any size.
• Load the paper or print paper into Tray 1.
The following are additional considerations when
running labels:
• Select the type or size from the Page Setup dialog box,
the Print dialog box or the Print Properties dialog box.
• Arrangement: Labels can peel off sheets that have
spaces between the labels, causing serious jams.
Do not use sheets with missing labels.
Note: The type and size settings can also be configured
from the HP Web Jetadmin software for
networked MFPs.
• Curl: Before printing, labels must lie flat with no
more than 13mm (0.5 inch) of curl in any direction.
For Macintosh operating systems, these settings can be
configured by using the HP LaserJet Utility.
• Condition: Do not use labels that have wrinkles,
bubbles or other indications of separation.
Standard paper size
Standard paper sizes are the sizes marked in the input
trays or listed in the Paper Handling menu on the control
panel. Standard sizes are also the options you can select
when setting paper size at the control panel or in the
printer driver. Paper sizes that are not marked on the
input trays or listed in the Paper Handling menu are
considered custom sizes.
Note: When printing on labels, make sure to set the
LABEL type at the control panel when you load the
tray and in the printer driver when you print your
print job.
Cardstock construction
When selecting cardstock, consider the quality of each
component:
Print modes
Note: Setting print modes incorrectly can damage
• Smoothness: Cardstock should have a smoothness rating
the MFP.
of 100 to 180 Sheffield.
When you select a paper type, you are, in effect,
instructing the MFP to use a group of printer settings
(such as print speed and color table) to create the best
possible print quality. This group of settings is known as
a print mode, and a different print mode is associated
with each paper type.
• Curl: Cardstock should lie flat with less than 5mm
(0.2 inch) of curl.
• Condition: Make sure that the cardstock is not wrinkled,
nicked or otherwise damaged.
• Size: See the sizes listed for “Using the correct paper
input/output option” on page 3.
The chart on the next page shows the types of paper
that can be selected at the control panel and in the
printer driver.
• Weight: Make sure to set the “Cardstock” type when you
load the tray and in the printer driver when you print
your print job. Heavier types of cardstock, 180-220 g/m
(48-58 lb bond), should only be fed from Tray 1.
2
Note: Specify the paper type at the control panel when
you load the trays and in the printer driver when
you print your print job.
Note: See table with “Using the correct paper
input/output option” on page 3 for maximum and
minimum paper sizes and maximum and minimum
paper weights that are supported by the
finishing devices.
Transparencies and envelopes
• Not supported.
7
Print modes
Type
Description
When to use
Any type
Plain
Use only when user will define the paper type from their computer
2
Used for everyday office paper
Optimized print setting for this paper
Plain uncoated paper < 150 g/m (40 lb bond)
2
HP Matte Premium
120g
HP Matte Brochure 180g Optimized print setting for this paper
Only to be used for HP Premium Presentation matte 120 g/m or
2
HP Professional Inkjet Paper 120 g/m matte
2
Only to be used for HP Brochure and Flyer Paper matte 180 g/m or
2
HP Superior Inkjet Paper 180 g/m matte
HP Matte Cover 200g
HP Glossy Edgeline 180g Optimized print setting for this paper
Cardstock
Matte
Optimized print setting for this paper
Only to be used for this HP branded paper
2
Only to be used for HP Brochure Paper for Edgeline Technology 180 g/m
2
Optimized for physical properties of
heavier weight paper at a reduced speed
Optimized for high-quality printing
at a reduced speed
Plain uncoated paper from 160–220 g/m (60–80 lb cover)
If using 11" x 17" paper, then the paper must be long grain or greater
2
than 120 g/m
Matte Brochure
Matte Cover
Labels
Optimized for high-quality printing on
If using 11" x 17" paper, then the paper must be long grain or greater
2
digital color copy paper at a reduced speed than 120 g/m
2
Optimized for physical properties of
heavier weight paper at a reduced speed
Optimized for physical properties of
plain paper labels at a reduced speed
Optimized for physical properties
of textured letterhead papers
Maintains page order of preprinted
serialized forms
Optimized for physical properties of
prepunched plain paper
Used for everyday office paper
Optimized for physical properties of higher Fine (rag, cotton, etc.) uncoated paper < 150 g/m (40 lb bond)
quality bond paper
Used for everyday office recycled
(30–100%) paper
Plain uncoated paper from 160–220 g/m (60–80 lb cover)
Uncoated non-glossy
2
Letterhead
Preprinted
Prepunched
Fine (rag, cotton, etc.) uncoated paper < 150 g/m (40 lb bond)
2
Plain uncoated paper < 150 g/m (40 lb bond)
2
Letter (3-hole) or (2- or 4-hole) plain uncoated paper < 150 g/m
(40 lb - bond) only
2
Colored
Bond
Plain uncoated paper < 150 g/m (40 lb bond)
2
2
Recycled
Plain uncoated paper < 150 g/m (40 lb bond)
Paper-related copy and print quality issues
This table lists copy quality and print quality issues that might be related to the paper that is used. If you encounter a copy quality
or print quality problem that is not listed here, or the recommended actions do not solve the problem, see “Image Quality
Problems” in the HP CM8060/CM8050 MFPs with Edgeline Technology Quick Reference Guide.
Issue
Recommended action
Wrinkles in printed areas (cockle)
Excessive cockle is caused by a bad combination of the image, paper and weather.
• Excessively dry paper cockles more. Store paper at proper humidity (45%-55%).
• Lighter weight papers cockle more than heavier weights.
• Black ink cockles more than color ink. Consider changing the color of a graphic.
Printing on 11" x 17"
(and other large
To optimize print quality and avoid paper jams, your HP CM8060/CM8050 MFP will sometimes print very
slowly on 11"x17" paper that is short grain and less than 120 g/m (32 lb bond).
2
formats) is exceedingly slow
• Use only long grain 11"x17" paper. If you know that your paper is a long grain type, set the
administrator option for “Grain Direction 11x17 and A3” to “Long-grain Paper.”
2
• If your paper is short grain but has a weight of at least 120 g/m (32 lb bond) you may set the
administrator option for “Grain Direction 11"x17" and A3” to “Long-grain Paper.”
Output is wet to
the touch
The combination of certain papers that don’t dry quickly and poor weather conditions may result in longer
drying times.
• Change your paper to a recommended paper or set the paper type to “Cardstock.”
Printed page is
excessively curled
Excessive curl is caused by a bad combination of the image, paper and weather.
• Excessively dry paper curls more. Store paper at proper humidity (45%-55%).
• Black ink causes curl more than color ink. Consider changing the color of a graphic.
• Many 100% recycled papers and lighter weight papers curl badly. Consider using a
different paper.
8
Paper-related copy and print quality issues (continued)
Issue
Recommended action
Ink marks in white areas
(ghosting)
Certain large print jobs having a repetitive image on slow-drying paper can cause ink to be deposited
where not intended.
• Consider using a recommended paper.
• Set the paper type to “Cardstock” or “Labels.”
Ink marks on the back side
of the page
If pre-punched paper is used and the printed area extends over the punched holes, ink can be deposited
onto the printing surface of the MFP.
• Set the paper type to “Pre-punched” and make sure the paper is loaded with the holes toward the front of
the MFP. The image will be electronically trimmed away from the holes. After a serious paper jam, some
ink residue may remain on the MFP’s printing surface.
• Print a few more pages to remove the ink.
Strike-through
Excessive visibility of the printed image from the back side of the sheet is due to paper that has low
opaqueness or is too thin.
• Consider using a heavier or higher quality paper.
Smeared ink on glossy paper
Your HP CM8060/CM8050 has been designed to work well on a large variety of plain uncoated office
papers. However, there are many coated (glossy) papers that do not work well.
• Never use coated paper developed for offset printing.
• Only use HP Brochure Paper for Edgeline Technology.
Paper jams
• Discard dog-eared sheets or wrinkled sheets.
• Only trim paper down to custom sizes after printing.
• If paper jams occur frequently when printing onto 11"x17" size paper, it may be because you are using
a short grain paper type. If your 11"x17" paper is not a long grain type, and has a weight of less than
2
120 g/m (32 lb bond), you should set the administrator option for “Grain Direction
11" x 17" and A3” to “Short-grain Paper.”
Multi-feeds
Sheets can occasionally stick to each other or be damaged such that several sheets are held together.
• Discard dog-eared sheets or wrinkled sheets.
• Do not mix different paper types in a tray.
• Fan the paper ream to separate the sheets before putting into the tray.
Pages don’t feed from trays
Some papers are manufactured with excessive amounts of fillers such as talc. These fillers can cause the
feed rollers to lose their necessary friction.
• Consider using a different paper.
11" x 17" print turns
pinkish over time
Switch to HP Office 11"x17"
Printed in the U.S.
© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change
without notice. The only warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
4AA1-7975 ENUC, September 2008
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