GE Zoneline 2900 User Manual
ge.com  
Safety Instructions . . . . . . . . . . . . .2  
Owner’s Manual and  
Installation Instructions  
Operating Instructions  
Air Direction . . . . . . . . . . . . . . . . . .4  
Auxiliary Controls . . . . . . . . . . . .5–8  
Controls . . . . . . . . . . . . . . . . . . . . . .3  
To Remove the Room Cabinet . . . .4  
Vent Control . . . . . . . . . . . . . . . . . .4  
Heat/Cool Model 2900  
Heat Pump Model 3900  
Español  
For a Spanish version of this  
manual, visit our Website at  
ge.com.  
Care and Cleaning  
Air Filters . . . . . . . . . . . . . . . . . . . .10  
Base Pan . . . . . . . . . . . . . . . . . . . . . .9  
Outdoor Coils . . . . . . . . . . . . . . . . .9  
Room Cabinet and Case . . . . . . . . .9  
Vent Filter . . . . . . . . . . . . . . . . . . . .9  
Para consultar una version  
en español de este manual  
de instrucciones, visite nuestro  
sitio de internet ge.com.  
Installation Instructions  
Français  
For a French version of this  
manual, visit our Website at  
www.electromenagersge.ca.  
Electrical Connection . . . . . . .13–16  
Installing the Zoneline . . . . . .17, 18  
Optional Drain Kit . . . . . . . . . . . .19  
Preparation . . . . . . . . . . . . . . . . . .11  
Replacing an Existing Unit? . . . . .12  
Pour un version français de  
ce manuel d'utilisation, veuillez  
visiter notre site web à l’adresse  
www.electromenagersge.ca.  
Troubleshooting Tips . . . . . .20, 21  
Normal Operating Sounds . . . . . .22  
Consumer Support  
Consumer Support . . . . .Back Cover  
Warranty . . . . . . . . . . . . . . . . . . . . .23  
Write the model and serial  
numbers here:  
Model # ____________________  
Serial # ____________________  
Find these numbers on a label  
behind the room cabinet on the  
base pan.  
TINSEA530JBRZ 49-7592-1 10-08 JR  
SafeyIructions  
About the controls on your Zoneline.  
ge.com  
COOL  
FAN  
HIGH  
LOW  
HEAT  
AUTO  
ON  
ON  
OpeagIructions  
STOP  
STOP  
OPERATION  
SLEEP  
TEMP  
FAN  
MODE  
TEMP CONTROL FAN, MODE & SLEEP OPERATION  
Controls  
Temp Control  
Fan, Mode & Operation Control  
The temp control is used to maintain the  
room temperature. The compressor will  
cycle on and off to keep the room at the  
same level of comfort.  
Press the + pad to raise the temperature.  
Press the – pad to lower the temperature.  
FAN—sets the fan operation for HIGH,  
LOW or AUTO speed. When set at AUTO,  
it automatically switches between LOW  
and HIGH as room temperature changes.  
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MODE—COOL—For cooling  
FAN—For fan-only operation  
HEAT—For heating  
3900 Series only  
When the outdoor temperature is lower  
than 25°F, heat is provided by the electric  
heater in the air conditioner instead of by  
the heat pump.  
OPERATION—ON/STOP—Turns the unit  
on or off. Power remains connected to the  
Zoneline. The Freeze Sentinel feature still  
functions if switch 6 is enabled (UP). See  
the Freeze Sentinel section.  
Sleep  
Press to set the air conditioner to run for  
8 hours before it automatically returns to  
the previous setting.  
NOTE: The temperature display will flash to  
indicate a possible unit malfunction. Set  
operation control to STOP and then restart  
the unit. If the flashing light reappears within  
30 minutes, call for service.  
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When in the cooling mode and the  
sleep timer is set, the set temperature will  
automatically increase 2°F after the second  
hour then 1°F each hour over the next two  
hours. Also, the fan speed will change to  
low. When in the heating mode, the set  
temperature will decrease in the same  
manner.  
Quick Heat Recovery  
Activates each time the thermostat is switched  
from STOP or a COOL mode to a HEAT mode.  
Electric heaters are energized until the  
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thermostat set point is reached. On heat pump  
models, the heat pump operation will resume at  
To cancel the sleep mode, press the MODE pad or the next call for heat.  
the SLEEP pad a second time.  
CnsmeSuport  
About Your Heat Pump (3900 Series only)  
Heat pumps can save money by removing heat  
from the outside air—even when the outside  
temperature is below freezing— and releasing  
that heat indoors.  
To get the best performance from your heat  
pump, don’t change the room thermostat very  
often. Raising the heat setting 2–3 degrees will  
cause the Zoneline to use its electric heating  
elements in order to reach the new temperature  
setting quickly.  
There is a three minute minimum compressor  
run time at any setting to prevent short cycling.  
The indoor fan motor starts before the  
compressor and stops after the compressor  
cycles off.  
The electric heating elements use much  
more electricity than heat pumps and cost  
more to operate.  
3
Other features of your Zoneline.  
Ventilation Control  
The ventilation control lever is located at the  
upper left side of the Zoneline unit, behind  
the room cabinet.  
Open  
position  
SafeyIructions  
When set at the closed position, only the air  
inside the room is circulated and filtered.  
When set at the open position, some outdoor  
air will be drawn into the room. This will  
reduce the heating or cooling efficiency.  
Energy Tip: Keep the vent control at the closed  
position. The room air will be filtered and  
circulated.  
Vent  
Closed  
position  
control  
(shown in  
middle  
position)  
NOTE: Two shipping screws must be removed from the  
vent door before use. See the Installation Instructions  
in the back of this manual.  
OpeagIructions  
To Remove the Room Cabinet  
Additional controls are located behind the  
room cabinet.  
To remove: Pull out at the bottom to release it  
from the tabs (1). Then lift up (2).  
To replace: Place the tabs over the top rail (1).  
Push inward at the bottom until it snaps into  
place (2).  
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Air Direction  
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Remove the room cabinet and flip the louver  
insert to change the air direction.  
To adjust the air direction, remove the room  
cabinet. Remove the 7 louver screws that hold  
the louver insert in place. Flip the louver insert  
180°, replace the screws and the room cabinet.  
Louver screws  
CnsmeSuport  
Louver screws  
4
 
SafeyIructions  
Auxiliary Controls on your Zoneline.  
ge.com  
Auxiliary Controls—Dip Switches  
The auxiliary dip switch controls are located  
behind the room cabinet, through an opening  
in the control panel.  
Remove the room cabinet. See the To Remove the  
Room Cabinet section.  
The owner is responsible for checking switches  
and ensuring they are in the desired position.  
Dip Switches  
Access Cover  
OpeagIructions  
UP  
DOWN  
UP  
DOWN  
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
ALLI2R (All Electric Heat)  
(3900 Series models only)  
C: FAN CN (Cooling–Smart Fan)  
H: FAN CY (Heating–Smart Fan)  
HEAT BOOST  
(3900 Series models only)  
Heat Sentinel  
TL1 (H) (Temp. Limit 1–Heat)  
TL2 (H) (Temp. Limit 2–Heat)  
TL3 (H) (Temp. Limit 3–Heat)  
CLASS 2 (Remote Thermostat)  
LOAD SHEDDING (CDC)  
FREEZ Sen (Freeze Sentinel)  
TL1 (C) (Temp. Limit 1–Cool)  
TL2 (C) (Temp. Limit 2–Cool)  
TL3 (C) (Temp. Limit 3–Cool)  
CONST FAN (Constant ON Fan)  
No Function (Reserved for future use)  
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All Electric Heat  
This electric heat option functions only on the  
3900 Series models. When this switch is enabled  
(UP), heat pump operation is locked out, causing  
the unit to provide only electric resistance heat.  
ALLI2R (All Electric Heat)  
Cooling—Smart Fan  
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When this switch is enabled (UP), it allows the  
indoor fan to cycle on/off with the compressor.  
When this switch is disabled (DOWN), it allows  
the indoor fan to run continuously.  
C: FAN CN (Cooling–Smart Fan)  
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Heating—Smart Fan  
When this switch is enabled (UP), it allows the  
indoor fan to run continuously. When this  
switch is disabled (DOWN), it allows the indoor  
fan to cycle on/off with the heat pump or  
heater operation.  
H: FAN CY (Heating–Smart Fan)  
CnsmeSuport  
Remote Thermostat—Class 2  
When this switch is enabled (UP), it allows the  
unit to operate with a Class 2 Remote Control  
Wall Thermostat. The unit controls are disabled.  
CLASS 2 (Remote Thermostat)  
5
Auxiliary controls on your Zoneline.  
Load Shedding (Central Desk Control)  
This feature is active only if the unit is in  
CDC mode. When this switch is enabled (UP),  
the indoor fan can be turned ON or OFF with  
the unit controls.  
SafeyIructions  
LOAD SHEDDING (CDC)  
Freeze Sentinel  
When this switch is enabled (UP), it turns OFF  
the freeze sentinel protection feature. With the  
switch disabled (DOWN), the freeze sentinel is  
activated, which automatically provides heat  
without user interface. This helps to prevent  
plumbing damage by turning the heater and  
indoor fan ON at 41°F and OFF at 46°F.  
FREEZE Sen (Freeze Sentinel)  
OpeagIructions  
Constant ON Fan  
When this switch is enabled (UP), it allows the  
indoor fan to run continuously, at high speed,  
even if the unit is in the STOP position.  
CONST FAN (Constant  
ON Fan)  
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Temperature Limiting  
Temperature limiting can reduce energy costs  
by limiting the lowest temperature that can be  
set for cooling and the highest temperature that  
can be set for heating. Temperature limiting is  
controlled by the second six auxiliary switches.  
The first three switches are used to select the  
cooling limits, and the remaining three switches  
are used to control the heating limits. This  
feature is not available with the Remote  
Thermostat—Class 2.  
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UP  
DOWN  
UP  
DOWN  
UP  
DOWN  
UP  
DOWN  
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
TL1 (H) (Temp. Limit 1–Heat)  
TL2 (H) (Temp. Limit 2–Heat)  
TL3 (H) (Temp. Limit 3–Heat)  
TL1 (C) (Temp. Limit 1–Cool)  
TL2 (C) (Temp. Limit 2–Cool)  
TL3 (C) (Temp. Limit 3–Cool)  
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Temperature limiting during COOL mode  
(all temperatures shown in °F)  
Temperature limiting during HEAT mode  
(all temperatures shown in °F)  
UP  
NONE  
1
1, 2  
2
2, 3  
1, 2, 3  
1, 3  
3
DOWN  
1, 2, 3  
2, 3  
3
1, 3  
1
NONE  
2
1, 2  
Minimum Maximum  
UP  
NONE  
4
4, 5  
5
5, 6  
4, 5, 6  
4, 6  
6
DOWN  
4, 5, 6  
5, 6  
6
4, 6  
4
NONE  
5
4, 5  
Minimum Maximum  
60°  
64°  
66°  
68°  
70°  
72°  
74°  
76°  
85°  
85°  
85°  
85°  
85°  
85°  
85°  
85°  
60°  
60°  
60°  
60°  
60°  
60°  
60°  
60°  
85°  
80°  
78°  
76°  
74°  
72°  
70°  
65°  
CnsmeSuport  
6
SafeyIructions  
ge.com  
Heat Sentinel  
When this switch is enabled (UP), it turns ON  
the heat sentinel protection feature. With the  
switch disabled (DOWN), the heat sentinel is  
de-activated. This feature automatically provides  
cooling without user interface. This helps to  
prevent an excessively hot room by turning the  
air conditioner ON at 85°F and OFF at 80°F.  
Heat Sentinel  
OpeagIructions  
Heat Boost (AZ3900 only)  
When this switch is enabled (UP) and outdoor  
temperatures are between 25°F and 46°F, heat  
pump only operation is locked out. This setting is  
used to provide supplementary heat to the heat  
pump operation in conditions where the heat  
pump only operation is not sufficient to maintain  
a consistent, comfortable room temperature.  
BOOST (Heat Boost Operation)  
NOTE: This is an auxiliary switch for AZ2900 models and  
must remain in the (DOWN) position.  
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Auxiliary Controls—Terminal Connections  
The auxiliary controls are located behind the  
room cabinet beneath the access cover.  
The owner is responsible for making all  
connections and setting the appropriate  
dip switches.  
Remove the room cabinet. See the  
1 To Remove the Room Cabinet section.  
Remove the screw from the access cover.  
CAUTION:  
2
Improper wiring may damage the Zoneline  
To make wiring connections, insert the wires  
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electronics. No common busing is permitted.  
Damage or erratic operation may result.  
A separate wire pair must be run from each  
separate controlling switch to each individual  
Zoneline.  
3 into the bottom of the terminals and tighten  
ubleshotingT  
screws securely.  
After all desired connections have been  
4 made, replace the access cover and room  
cabinet.  
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Common - Ground  
White - Heater  
CnsmeSuport  
Yellow - Compressor  
Black - Solenoid  
Green - High Speed Fan  
Green - Low Speed Fan  
Red - 24 V AC only  
External Fan  
Central Desk Control  
7
Auxiliary controls on your Zoneline.  
External Fan (Obtained locally)  
When connected, an auxiliary or external fan  
can be controlled with the indoor fan motor  
on the Zoneline. Connections provide 24 V AC  
to energize a remote relay, turning on the  
external fan.  
SafeyIructions  
External Fan  
Central Desk Control  
When connected, the unit can be turned ON  
or OFF with a switch located at the Central  
Control Panel. A separate wire pair must be  
run from each separate controlling switch to  
each individual Zoneline.  
OpeagIructions  
Central Desk Control  
Remote Thermostat  
When connected, the unit will be controlled  
by a remote thermostat.  
NOTE: The number 4 dip switch must be in the  
enabled (UP) position to activate the remote  
thermostat. (See the installation instructions  
supplied with the remote thermostat.)  
Red - 24 V AC only  
Green - Low Speed Fan  
Green - High Speed Fan  
Black - Solenoid  
Yellow - Compressor  
White - Heater  
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IMPORTANT:  
The Zoneline thermostat connections  
provide 24 V AC only.  
Common - Ground  
If using a digital/electronic wall thermostat,  
you must set it to the 24 V AC setting.  
See the Installation Instructions for the  
wall thermostat.  
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CAUTION:  
Zoneline electronics can result from improper  
connections. Special care must be used in  
connecting the wires. No line voltage  
Damage to a wall thermostat or to the  
connections should be made to any circuit.  
Isolate all wires in building from line voltage.  
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CnsmeSuport  
8
SafeyIructions  
Care and cleaning.  
Room Cabinet and Case  
Turn the Zoneline off and disconnect the  
power supply.  
To clean, use water and a mild detergent.  
Do not use bleach or abrasives. Some commercial  
cleaners may damage the plastic parts.  
Outdoor Coils  
The coils on the outdoor side of the Zoneline  
should be checked regularly. If they are clogged  
with dirt or soot, they may be professionally  
steam cleaned, a service available through your  
GE service outlet. You will need to remove the  
unit to inspect the coils because the dirt  
buildup occurs on the inside.  
OpeagIructions  
Coils  
Grille  
Clean the outside coils regularly.  
rdCleaing  
Base Pan  
In some installations, dirt or other debris may be  
In some areas of the United States, a “gel-like” or  
blown into the unit from the outside and settle in “slime-like” substance may be seen in the base pan.  
the base pan (the bottom of the unit).  
Check it periodically and clean, if necessary.  
Ventilation Filter  
If the vent door is open, clean the vent filter twice a year  
or as required.  
To clean the vent filter:  
■ Run water through the filter from the  
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back side.  
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Turn the Zoneline off before cleaning.  
■ Dry thoroughly before replacing.  
To remove the vent filter:  
■ Remove the room cabinet. See the To Remove  
the Room Cabinet section.  
■ Remove the four screws securing the unit  
flanges to the case.  
i
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■ Slide the unit from the wall case.  
■ Grasp the vent filter tab and pull the filter out  
by sliding it to the right.  
CnsmeSuport  
9
Care and cleaning.  
To maintain optimum performance, clean the filters at least every 30 days.  
Air Filters  
To remove the air filters:  
FRONT  
FRONT  
SafeyIructions  
2 Air filters  
Pull up  
Dirty filter—Needs cleaning  
Clogged filter—Greatly  
reduces cooling, heating  
and airflow.  
Turn the Zoneline off before cleaning.  
The most important thing you can do to  
maintain the Zoneline is to clean the filter  
at least every 30 days. Clogged filters reduce  
cooling, heating and air flow.  
OpeagIructions  
To replace the air filters:  
Keeping these filters clean will:  
■ Decrease cost of operation.  
■ Save energy.  
Push down  
■ Prevent clogged heat exchanger coils.  
■ Reduce the risk of premature component  
failure.  
To clean the air filters:  
■ Vacuum off the heavy soil.  
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■ Run water through the filters from the  
back side.  
■ Dry thoroughly before replacing.  
CAUTION:  
Do not operate the  
NOTE: The air filters are interchangeable  
and will fit in either the right or left side.  
Zoneline without the filters in place. If a filter  
becomes torn or damaged, it should be replaced  
immediately.  
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Operating without the filters in place or with  
damaged filters will allow dirt and dust to reach  
the indoor coil and reduce the cooling, heating,  
airflow and efficiency of the unit.  
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Replacement filters are available from your  
salesperson, GE dealer, GE Service and Parts  
Center or authorized Customer Care® servicers.  
CnsmeSuport  
10  
Installation  
Instructions  
Zoneline Air  
Conditioners  
Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at: ge.com  
IMPORTANT ELECTRICAL  
BEFORE YOU BEGIN  
Read these instructions completely and carefully.  
SAFETY—READ CAREFULLY  
•
IMPORTANT –  
Save these  
CAUTION:  
instructions for local inspector’s use.  
• Follow the National Electrical Code (NEC) or local  
•
codes and ordinances.  
IMPORTANT –  
Observe all  
governing codes and ordinances.  
• For personal safety, this Zoneline must be properly  
grounded.  
• Note to Installer – Be sure to leave these  
instructions with the owner.  
• Protective devices (fuses or circuit breakers)  
acceptable for Zoneline installations are specified  
on the nameplate of each unit.  
• Note to Owner – Keep these instructions for  
future reference.  
• Do not use an extension cord with this unit.  
• Proper installation is the responsibility of the  
installer.  
• Aluminum building wiring may present special  
problems—consult a qualified electrician.  
• Product failure due to improper installation is not  
covered under the Warranty.  
• When the unit is in the OFF position, there is  
still voltage to the electrical controls.  
• Disconnect the power to the unit before  
servicing by:  
TOOLS YOU WILL NEED  
1 Removing the power cord (if it has one) from  
the wall receptacle.  
OR  
2 Removing the branch circuit fuses or turning  
the circuit breakers off at the panel.  
Phillips screwdriver  
ZONELINE COMPONENTS  
Zoneline unit  
Room cabinet*  
Power supply kit**  
Exterior grille/louver**  
Wall case**  
** Shipped with the Zoneline unit  
** Check the “Essential Elements” list on the unit  
11  
Installation Instructions  
REPLACING AN EXISTING UNIT?  
Replacing a ducted unit  
New ducted installation:  
If this unit is to be installed in a new ducted application  
using a duct adapter kit, the kit must be installed before  
the unit is placed in the wall case. The installation  
instructions are packed with the kit.  
Check the “Essential  
Elements” label for  
important information.  
Mounting  
plate  
Duct  
Case  
Use the correct wall case  
This unit is designed to be installed in a GE plastic or  
insulated metal wall case. This minimizes condensation  
from forming on the room side of the case.  
If the current wall case is not insulated, you can reduce  
the possibility of condensation forming by installing  
insulation kit RAK901L, available where you purchased  
the unit.  
NOTE: There are several extra holes in the unit side  
flanges for installation in wall cases other than GE.  
To avoid damaging the flange insulation, the installer  
should use an awl or other sharp tool to puncture the  
insulation in the appropriate holes before installing  
the attachment screws.  
Existing ducted installation:  
Replacement of an existing ducted unit may require  
different components. Request this information from  
your sales representative.  
• Replacing 230/208 volt units:  
See page 13.  
• Replacing 265 volt units:  
See page 14.  
Use the correct outdoor grille  
You should use the outdoor grilles shown on the  
“Essential Elements” label on the top of the unit.  
• If an existing grille is not replaced, capacity and  
efficiency will be reduced and the unit may fail to  
operate properly or fail prematurely. A deflector kit,  
RAK40, may be used with grilles that were not  
designed for your new GE Zonelines. The RAK40  
contains air deflectors and gaskets that mount to the  
unit to direct the hot exhaust air away from the air  
intake to allow the unit to function properly. The  
grille must have a 65% minimum free area.  
• Any vertical deflectors in the existing rear grille should  
be removed to decrease condenser air recirculation  
that can cause the unit to “short-cycle” and lead  
to premature component failure.  
Use the correct power cord  
Local codes may require the use of arc fault or  
leakage current detection devices on 230/208-volt  
installations.  
12  
Installation Instructions  
230/208 VOLT ELECTRICAL CONNECTION OPTIONS  
Power cords may include an arc fault interruption or  
a leakage current detection interruption device. A  
HOW TO CONNECT  
test and reset button is provided on the plug case or  
1 Remove the room cabinet.  
the inline case. The device should be tested on a  
2 Connect to electrical power.  
periodic basis by first pressing the TEST button and  
then the RESET button. If the TEST button does  
3 Review the following steps for applicable supply  
not trip or if the RESET button will not stay engaged,  
discontinue use of the Zoneline and contact a  
qualified service technician.  
voltages.  
4 Reinstall the room cabinet.  
POWER CORD  
CONNECTION  
ELECTRICAL SUBBASE  
CONNECTION  
A power supply kit must be used to supply power to the  
Zoneline unit. The appropriate kit is determined by the  
voltage, the means of electrical connection and the  
amperage of the branch circuit.  
230/208-volt models may be installed using one of  
the following electrical subbases:  
Branch Circuit and  
Proper GE  
Unit Amperage Rating  
Subbase Kit  
15  
20  
30  
RAK204D15P  
RAK204D20P  
RAK204D30P*  
*Not approved for use on 7000 BTU models.  
Power supply kit  
Electrical subbases provide an enclosure for direct  
connection or enclosed receptacles. The subbase kit  
includes the power cord.  
Connections of 208 or 230-volt circuits may be with a  
power supply kit or a junction box kit.  
The instructions provided with the selected subbase kit  
must be carefully followed. It is the responsibility of the  
installer to ensure the connection of components is  
done in accordance with these instructions and all  
electrical codes.  
All wiring, including installation of the receptacle,  
must be in accordance with the NEC and local codes,  
ordinances and regulations. Local codes may require  
the use of an arc fault or leakage current detection  
device on the power cord. Be sure to select the  
correct cord for your installation.  
DIRECT CONNECTION  
Order the following Kit for 230/208-volt direct  
connection as required:  
Tandem  
Perpendicular  
Large Tandem  
15 Amp.  
20 Amp.  
30 Amp.  
Branch Circuit and  
Unit Amperage Rating  
Power Supply  
Accessory  
Power  
Supply Kit  
230/208-volt receptacle configuration.  
15  
20  
30  
RAK4002A  
RAK4002A  
RAK4002A  
RAK4157  
RAK4207  
RAK4307  
Branch Circuit and  
Unit Amperage Rating  
Proper GE Power Cord  
with LCDI Device  
15  
20  
30  
RAK3153  
RAK3203  
RAK3303*  
Skip to the “MAKE ELECTRICAL CONNECTION TO  
THE UNIT” section.  
*Not approved for use on 7000 BTU models.  
13  
Installation Instructions  
265 VOLT ELECTRICAL CONNECTION OPTIONS  
B. FOR DIRECT CONNECT  
WARNING:  
MUST be done by direct connection in accordance with  
the National Electrical Code. Plugging this unit into a  
building mounted exposed receptacle is not permitted  
by code.  
These models must be installed using the appropriate  
GE power supply kit for the branch circuit amperage  
and the electrical resistance heater wattage desired.  
Use the POWER CONNECTION CHART on page 16  
to determine the correct kit required. One of the  
following installation methods (A or B) must be used.  
INSTALLATION  
Connection of this 265 V AC product to a branch circuit  
If an electrical subbase is not used, direct connection to  
branch circuit wiring inside the provided junction box  
must be done in accordance with the following steps.  
Order the following Kit for 265-volt direct connection  
as required:  
Branch Circuit and  
Unit Amperage Rating  
Power  
Supply Kit  
15  
20  
30  
RAK5157  
RAK5207  
RAK5307  
A. FOR SUBBASE INSTALLATION  
Electrical subbase kits are available to provide a flexible  
enclosure for direct connection.  
Proceed to the “MAKE ELECTRICAL CONNECTION  
TO THE UNIT” section.  
Branch Circuit and  
Unit Amperage Rating  
Proper GE  
Subbase Kit  
Power  
Supply Kit  
NOTE: Order Kit RAK4002A to enable a quick  
disconnect inside the junction box.  
15  
20  
30  
RAK204E15  
RAK204E20  
RAK204E30  
RAK5172  
RAK5202  
RAK5302  
The instructions provided with the selected subbase kit  
must be carefully followed. It is the responsibility of the  
installer to ensure the connection of components is  
done in accordance with these instructions and all  
electrical codes.  
14  
Installation Instructions  
MAKE ELECTRICAL CONNECTION TO THE UNIT  
1
3
REMOVE JUNCTION BOX  
ATTACH CONDUIT  
1 Remove the junction box cover by removing the  
1 Use the round knockout at the bottom of the  
junction box to attach conduit coming from the  
branch circuit. Remove the knockout, attach the  
conduit and bring wires into the junction box.  
Leave 6″ of wire free at the end of the conduit  
to allow connections to be made.  
front two screws.  
2 Remove the junction box by removing the top and  
bottom rear screws. Note how the tabs on the lower  
left side of the junction box serve to hold the side in  
place. This will help when the box is being reinstalled.  
Unit connector  
Conduit  
2 If a fuse and fuseholder are to be used, the  
knockout at the top of the box is for mounting  
a Buss Fuseholder. Be sure the fuse and fuseholder  
are of the same rating as the branch circuit.  
Leadwires at the fuse can be either soldered in  
place or attached using UL-listed 1/4″ female  
(receptacle) crimp connectors. Follow local codes.  
Junction  
Junction  
box  
box cover  
2
CONNECT THE CORDSET  
Plug the connector, provided in the Direct Connect  
Kit, fully into place in the unit mating connector.  
Be sure the locking tabs at the sides are engaged.  
4
REINSTALL JUNCTION BOX  
• Reinstall the junction box by engaging the left tabs  
on the lower right face of the unit, aligning the  
screw holes at the top and bottom and driving the  
two screws until secure. Be sure that all wire leads  
are inside the box and not pinched between the box  
and the unit. The green insulated ground wire from  
the unit MUST be connected to the branch circuit  
ground wire.  
Connector  
Make all wire connections by using appropriate  
UL-listed electrical connectors and techniques  
(black to black, white to white and green to green).  
NOTE: Order Kit RAK4002CW to enable a quick  
disconnect inside the junction box.  
5
REINSTALL JUNCTION BOX COVER  
1 Carefully tuck all wires and connections back inside  
the junction box. Be sure there are no loose  
connections or stray uninsulated wires exposed.  
2 Place the junction box cover in place. Replace the  
two screws removed earlier and tighten securely.  
15  
Installation Instructions  
POWER CONNECTION CHART  
Power Cord Connections  
230/208 Volt  
Power Supply Kits  
with Current Leakage  
Detection Device  
Wall Plug  
Configuration  
Heater Wattage  
@ 230/208 Volts  
Circuit Protective Device  
RAK3153  
RAK3203  
RAK3303*  
Tandem  
Perpendicular  
Large Tandem  
15-Amp Time-Delay Fuse or Breaker  
20-Amp Time-Delay Fuse or Breaker  
30-Amp Time-Delay Fuse or Breaker  
2.55/2.09 KW  
3.45/2.82 KW  
5.00/4.10 KW  
Direct Connections  
230/208 Volt  
Power Supply Kits  
Heater Wattage  
@ 230/208 Volts  
Circuit Protective Device  
RAK4157  
RAK4207  
RAK4307  
2.55 KW/2.09 KW  
3.45 KW/2.82 KW  
5.00 KW/4.10 KW  
15-Amp Time-Delay Fuse or Breaker  
20-Amp Time-Delay Fuse or Breaker  
30-Amp Time-Delay Fuse or Breaker  
265 Volt  
Power Supply Kits  
Heater Wattage  
@ 265 Volts  
Circuit Protective Device  
RAK5172  
RAK5202  
RAK5302*  
2.55 KW  
3.45 KW  
5.00 KW  
15-Amp Time-Delay Fuse or Breaker  
20-Amp Time-Delay Fuse or Breaker  
30-Amp Time-Delay Fuse or Breaker  
* Not approved for use on 7000 BTUH units.  
16  
Installation Instructions  
INSTALLING THE ZONELINE  
1
2
INSTALL THE WALL CASE AND  
EXTERIOR GRILLE  
PREPARE THE UNIT  
• Carefully remove shipping tape and foam shipping  
blocks from the room cabinet, compressor and  
vent door. There may be multiple blocks and pieces  
of shipping tape that need to be removed.  
The RAB71 series or RAB77 wall case must be  
properly installed per instructions packed with  
the case.  
• Remove the corrugated stiffener and the outdoor  
protective panel. Use the slit in the outdoor panel  
as a handhold and push out.  
Protective  
panel  
Slit  
Shipping tape  
(Locations may vary)  
• Remove the room cabinet by pulling it out at the  
bottom to release it (1), then lift it up to clear the  
rail along the unit top (2).  
Stiffener  
• Install the exterior grille from the room side  
following instructions packed with the grille.  
Insulated Wall Case  
This unit is designed to be installed in a GE plastic  
or an insulated steel wall case. This minimizes  
condensation from forming on the room side of  
the case.  
The RAB71 series wall cases are insulated. Insulation  
kit RAK901L is available for use with RAB77 or  
existing uninsulated wall cases when needed.  
• If vent door is to be operational, remove shipping  
screws from the front side of the vent door, if present.  
NOTE: For installation with a subbase or duct adapter,  
see the instructions packed with those kits.  
Remove two  
shipping screws  
17  
Installation Instructions  
3
4
INSTALL THE UNIT INTO THE  
WALL CASE  
REPLACE THE ROOM CABINET  
Reinstall the room cabinet by hooking the top over  
the rail along the unit top (1), then pushing it in at  
the bottom (2).  
Slide the unit into the wall case and secure with four  
screws through the unit flange holes.  
NOTE: There are several extra holes in the unit side  
flanges for installation in wall cases other than GE.  
To avoid damaging the flange insulation, the installer  
should use an awl or other sharp tool to puncture the  
insulation in the appropriate holes before installing  
the attachment screws.  
18  
Installation Instructions  
OPTIONAL—DRAIN KIT INSTALLATION  
Dry Air 25 Series models are designed to improve dehumidification by 25%. Since more moisture will be removed from  
the air, there is a greater possibility that water will drip from the wall case than with a standard unit. To prevent this water  
from dripping onto external building walls, we recommend the use of RAD10 Drain Kit.  
External Drain  
See the Installation Instructions  
in the RAD10 kit.  
Alternate:  
6″ long, 1/2″ O.D. straight  
copper tube  
1/2″ O.D. drain tube  
Square drain holes  
Neoprene sponge gasket  
Steel mounting plate  
Type “A” screw for metal case or  
Type “B” screw for molded case  
Internal Drain  
See the Installation Instructions  
in the RAD10 kit.  
Square drain holes  
Neoprene sponge gasket  
Steel mounting plate  
Type “A” screw for metal case or  
Type “B” screw for molded case  
19  
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following  
pages first and you may not need to call for service.  
SafeyIructions  
Problem  
Possible Causes  
What To Do  
Zoneline does  
not start  
The unit is  
unplugged.  
• Make sure the Zoneline plug is pushed completely  
into the outlet.  
The power cord is not  
firmly attached.  
• Remove the room cabinet and make sure that the  
yellow connector on the end of the power cord is  
firmly engaged.  
The fuse is blown/circuit  
breaker is tripped.  
• Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
The unit is waiting for  
the compressor overload  
protector to reset.  
• This is normal. The Zoneline will start again after  
it resets.  
OpeagIructions  
Power failure.  
• If power failure occurs, set the mode control to STOP.  
When power is restored, set the mode control to the  
desired setting.  
• There is a protective time delay (up to 3 minutes) to  
prevent tripping of the compressor overload. For this  
reason, the unit may not start normal heating or cooling  
for 3 minutes after it is turned back on.  
The current interrupter  
device is tripped.  
• Press the RESET button located on the power cord plug  
or the box near the plug.  
• If the RESET button will not stay engaged, discontinue use  
of the Zoneline and contact a qualified service technician.  
rdCleaing  
Zoneline does not cool  
or heat as it should  
Indoor airflow  
is restricted.  
• Make sure there are no curtains, blinds or furniture  
blocking the front of the Zoneline.  
Outdoor airflow is  
restricted or recirculated.  
• Make sure the rear grille is not restricted. This can  
cause the unit to cycle off due to the compressor  
overload protector.  
ps  
i
• Outdoor grille must have a minimum of 65% free area.  
Non-GE grilles may be too restrictive for proper  
performance. Consult your salesperson for assistance.  
The temp control may  
not be set properly.  
• Turn the control to a lower or higher setting.  
NOTE: The temperature limiter may be limiting the temperature range.  
ubleshotingT  
r
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The air filter is dirty.  
• Clean the filter at least every 30 days.  
See the Operating Instructions section.  
The room may have  
been hot or cold.  
• When the Zoneline is first turned on you need to  
allow time for the room to cool down or warm up.  
Outdoor air is  
entering the room.  
• Set the vent control to the closed position.  
Burning odor at the start Dust is on the surface  
• This can cause a “burning” odor at the beginning of  
the heating operation. This odor should quickly fade.  
of heating operation  
of the heating element.  
CnsmeSuport  
20  
SafeyIructions  
Before you call for service…  
ge.com  
Problem  
Possible Causes  
What To Do  
The air is not always  
cool or hot during  
operation  
The heat pump is not  
producing hot air.  
• This is normal. The heat pump will produce warm air  
but not as hot as air produced when the higher-cost  
electric heat is used.  
The fan switches may be  
set at continuous fan.  
• This causes the fan to blow room temperature air  
even when the compressor or heater cycles off.  
The continuous air movement provides better  
overall temperature control in the cool mode.  
OpeagIructions  
• There is one switch for cooling and one switch  
for heating.  
The air does not feel  
warm enough during  
heating operation  
The heat pump alone  
produces air that feels  
cooler than desired.  
• Use the Electric Heat Option. This turns off the  
heat pump and warms with electric heat only.  
NOTE: Use of this option will result in increased energy  
consumption.  
The unit is not  
blowing out air  
The fan dip switch may  
be set to CYCLE.  
• See the Auxiliary Controls section.  
The electric heating  
feature does not work  
The power cord is not  
firmly attached.  
• Remove the room cabinet and make sure that the  
yellow connector on the end of the power cord is  
firmly engaged.  
rdCleaing  
Temperature display  
flashes  
The compressor may  
have failed.  
• Set the operation control to STOP and then restart  
the unit. If the flashing light reappears within  
30 minutes, call for service.  
T
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ubleshotingT  
i
ps  
CnsmeSuport  
21  
Things that are normal.  
Normal Operating Sounds  
You may hear a pinging noise caused by water being  
picked up and thrown against the condenser on  
rainy days or when the humidity is high. This design  
feature helps remove moisture and improve  
efficiency.  
SafeyIructions  
You may hear relays click when the controls cycle  
on and off or are adjusted to change the room  
temperature.  
“CLICK”  
Water will collect in the base pan during high  
humidity or on rainy days. The water may overflow  
and drip from the outdoor side of the unit.  
The indoor fan runs continuously when the unit is  
operating in the cooling mode, unless the fan switch  
behind the room cabinet is set at fan cycle (up).  
This will cause the fan to cycle on and off with the  
compressor. You may also hear a fan noise stop  
and start.  
OpeagIructions  
You may notice a few minutes delay in starting if you  
try to restart the Zoneline too soon after turning it  
off or if you adjust the thermostat right after the  
compressor has shut off. This is due to a built-in  
restart protector for the compressor that causes  
a 3-minute delay.  
rdCleaing  
During the defrost cycle, both indoor and outdoor  
fans stop and the compressor will operate in the  
cooling mode to remove frost from the outdoor coil.  
After defrost, the unit will restart in electric heat to  
quickly warm the room to the desired comfort level.  
SILENCE  
ps  
i
To protect the compressor and prevent short  
cycling, the unit is designed to run for a minimum  
of 3 minutes after the compressor starts at any  
thermostat setting.  
COMPRESSOR  
PROTECTION  
ubleshotingT  
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CnsmeSuport  
22  
SafeyIructions  
Zoneline Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician. To schedule service,  
on-line, visit us at ge.com, or call 800.GE.CARES (800.432.2737).  
For service in Canada, call 1.800.561.3344. Please have serial number  
and model number available when calling for service.  
For The Period Of:  
GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the Zoneline which fails due to a defect in materials or workmanship. During this  
limited one-year warranty, GE will also provide, free of charge, all labor and related service to  
replace the defective part.  
OpeagIructions  
Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator and all  
connecting tubing) which fails due to a defect in materials or workmanship. During this  
four-year limited additional warranty, GE will also provide, free of charge, all labor and  
related service to replace the defective part.  
Five Years  
From the date of the  
original purchase  
For the second through the fifth year from the date of original purchase, GE will replace  
certain parts that fail due to a defect in materials or workmanship. Parts covered are fan  
motors, switches, thermostats, heater, heater protectors, compressor overload, solenoids,  
circuit boards, auxiliary controls, thermistors, frost controls, ICR pump, capacitors, varistors  
and indoor blower bearing. During this four-year limited additional warranty, you will be  
responsible for any labor or on-site service costs.  
rdCleaing  
What GE Will Not Cover:  
■ Service trips to your site to teach you how to use  
■ Replacement of fuses or resetting of circuit breakers.  
the product.  
■ Failure of the product resulting from modifications  
to the product or due to unreasonable use, including  
failure to provide reasonable and necessary maintenance.  
■ Improper installation, delivery or maintenance.  
■ If you have an installation problem, or if the air  
conditioner is of improper cooling capacity for the  
intended use, contact your dealer or installer. You are  
responsible for providing adequate electrical  
connecting facilities.  
■ Failure or damage resulting from corrosion due to  
installation in a coastal environment, except for models  
treated with special factory-applied anti-corrosion  
protection as designated in the model number.  
■ In commercial locations, labor necessary to move the  
unit to a location where it is accessible for service by  
an individual technician.  
■ Damage to product caused by improper power supply  
T
r
ubleshotingT  
voltage, accident, fire, floods or acts of God.  
■ Incidental or consequential damage to personal property  
caused by possible defects with this air conditioner.  
■ Failure or damage resulting from corrosion due to  
installation in an environment containing corrosive  
chemicals.  
■ Damage caused after delivery.  
■ Product not accessible to provide required service.  
i
ps  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited  
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,  
are limited to one year or the shortest period allowed by law.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for use  
within the USA and Canada. If the product is located in an area where service by a GE Authorized Servicer is  
not available, you may be responsible for a trip charge or you may be required to bring the product to an  
Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service  
calls to your site.  
CnsmeSuport  
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages. This  
warranty gives you specific legal rights, and you may also have other rights which vary from state to state or  
province to province. To know what your legal rights are, consult your local, state or provincial consumer  
affairs office or your state’s Attorney General.  
23  
Warrantor: General Electric Company. Louisville, KY 40225  
Consumer Support.  
GE Appliances Website  
ge.com  
ge.com  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts or even schedule service on-line.  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.  
Real Life Design Studio  
ge.com  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Parts and Accessories  
ge.com  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
ge.com  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
ge.com  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material, or detach and  
use the form in this Owner’s Manual.  
Printed in China  

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