Canon MX300 User Manual

Office All-In-One

series

Quick Start Guide

Q T 5 1 3 4 6 V 0 1

series

Office All-In-One

Quick Start Guide

Canon PIXMA MX300 series Office All-In-One Quick Start Guide.

this manual may not be reproduced in any form, in whole or in part, without the prior written consent

of Canon U.S.A., Inc.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide

to your Canon PIXMA MX300 series Office All-In-One. All statements, technical information and

recommendations in this manual and in any guides or related documents are believed reliable, but

the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended

to be, nor should they be understood to be, representation or warranties concerning the products

described.

Specifications are subject to change without notice.

As an ENERGY STAR^®Partner, Canon Inc. has determined that this product meets the ENERGY

STAR^®guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No

representation is made regarding the accuracy thereof.

About Consumables

Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.

Trademarks

z “Microsoft” is a registered trademark of Microsoft Corporation.

z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.

z “Windows Vista” is a trademark of Microsoft Corporation.

z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

Table of Contents

The Print Result Not Satisfactory

Before Using the Machine .............................2

Operation Panel..............................................2

Menu Items.....................................................4

Turning the Machine On and Off ....................6

Handling the Original Document.....................8

Loading Printing Paper ...................................9

When Copying..............................................86

Printing Does Not Start.................................86

Paper Does Not Feed Properly ....................87

Paper Jams ..................................................88

Error Message Appears on the Computer

Screen ..........................................................89

Error Message Appears on a PictBridge

Compliant Device .........................................91

Scanning Problems ......................................92

Problems Receiving Faxes...........................92

Problems Sending Faxes .............................94

Telephone Problems ....................................95

Copying .........................................................17

Making Copies..............................................17

Changing the Copy Settings.........................17

Using Useful Copy Functions .......................19

Printing from Your Computer......................20

Printing with Windows...................................20

Printing with Macintosh.................................21

Appendix....................................................... 96

How to Use the Documentation Provided.....96

Reading the On-screen Manuals..................97

Specifications ...............................................98

Scanning Images..........................................22

Scanning Methods........................................22

Printing Photographs Directly

Safety Precautions..................................... 102

Legal Limitations on Use of Your Product

from a Compliant Device.......................23

Printing Photographs Directly

from a Compliant Device ..............................23

About PictBridge Print Settings.....................25

and Use of Images .....................................105

Users in the U.S.A......................................106

Users in Canada.........................................111

Users in New Zealand ................................112

Faxing............................................................28

Preparing the Machine for Fax .....................28

Registering Sender Information....................32

Registering the Destination...........................37

Sending Faxes..............................................40

Using Other Useful Sending Functions.........44

Receiving Faxes ...........................................45

Using Other Useful Receiving Functions......51

Document Stored in Memory........................52

Summary of Reports and Lists .....................55

Index............................................................ 113

Routine Maintenance ...................................57

When Printing Becomes Faint or Colors

Are Incorrect .................................................57

Printing the Nozzle Check Pattern................58

Examining the Nozzle Check Pattern ...........59

Print Head Cleaning......................................60

Print Head Deep Cleaning............................61

Aligning the Print Head.................................62

Replacing a FINE Cartridge..........................64

Keeping the Best Printing Results ................70

Cleaning Your Machine ................................71

Troubleshooting ...........................................75

An Error Message Is Displayed

on the LCD....................................................76

LCD Cannot Be Seen At All..........................78

An Unintended Language Is Displayed

on the LCD....................................................79

Cannot Install the MP Drivers.......................80

Cannot Connect to Computer Properly.........81

Print Results Not Satisfactory.......................82

Before Using the Machine

Operation Panel

(1) (2)(3)(4)(5)(6)

(7)

(8)

(9)

(10) (11) (12)

(20) (19) (18)

(1) ON/OFF button / Power lamp

(17)

(16) (15)

(14) (13)

Turns the machine on and off. Lights or flashes green to indicate the power status. Before

turning on the machine, make sure the Document Cover is closed.

(2) COPY button

Switches the machine to copy mode.

(3) In Use/Memory lamp

Flashes when the telephone line is in use. Lights when there are documents stored in the

machine’s memory.

(4) FAX button

Switches the machine to fax mode.

(5) Alarm lamp

Lights or flashes orange when an error, such as paper-out or ink-out, occurs.

(6) SCAN button

Switches the machine to scan mode. In scan mode, the machine scans a document to

your computer according to the settings selected. To use this button, the machine must

be connected to a computer. For details, refer to the Scanning Guide on-screen manual.

(7) Menu button

Accesses the menus and settings to customize operation of your machine.

(8) LCD (Liquid Crystal Display)

Displays messages, menu selections, and the operational status.

(9) Numeric buttons

Enter numerical values such as the number of copies, as well as fax/telephone numbers

and characters.

(10)Redial/Pause button

Redials the last number called using the Numeric buttons. Also enters pauses between

or after numbers when dialing or registering numbers.

(11) Black button

Starts black & white copying, scanning, or faxing.

(12)Stop/Reset button

Cancels operations such as copying, scanning, or faxing, or a print job in progress.

(13)Color button

Starts color copying, scanning, or faxing.

Before Using the Machine

(14)Coded Dial button

Press this button and a two-digit code to dial a pre-registered fax/telephone number.

(15)Tone button

Switches temporarily to tone dialing. Also changes the mode when entering characters.

(16)OK button

Finalizes your selection for the menu or setting item.

Dismisses the error message and resumes the machine’s normal operation after

resolving a printing error or removing jammed paper.

(17)[ (-) and ] (+) buttons

Scroll through menu selections, and increase or decrease the number of copies.

For the fax settings, [ cancels the entered character, and ] enters a space between

characters.

(18)Back button

Returns the LCD to the previous screen.

(19)Settings button

Configures the page size, media type, and image correction settings.

(20)FAX Quality button

Sets the scan contrast and resolution of the fax you are sending.

Before Using the Machine

Menu Items

Press the Menu button to display the menu items.

You can specify the special copy settings, various fax settings, or perform the machine maintenance

by using these menu items.

Press the Settings button to display the setting items in copy mode or fax mode.

You can specify the various print settings in copy mode, or page size and media type settings in fax

mode by using these setting items.

Press the FAX Quality button to display the fax quality setting items in fax mode.

You can specify the scan contrast and fax resolution.

For details, refer to the User’s Guide on-screen manual.

Note

z You can select DEVICE SETTINGS and MAINTENANCE in any mode.

z Direct Printing mode is displayed only when a PictBridge compliant device is connected to the machine.

DEVICE SETTINGS and

MAINTENANCE under each mode

contains the following menu items.

z COPY mode

Menu button

SPECIAL COPY^*1

z DEVICE SETTINGS

PRINT SETTINGS^*1

FRAME ERASE

STICKER COPY

EXTENDED AMOUNT

BORDERLESS COPY

PICTBRIDGE SET (page 27)

IMAGE REPEAT

PAGE SIZE

2-ON-1

MEDIA TYPE

4-ON-1

PRINT QLTY

FAX SETTINGS

BORDERLESS PRINT

See “FAX SETTINGS” in FAX mode.

IMAGE ENHANCEMENT

DEVICE SETTINGS

OTHERS^*1

MAINTENANCE

AUDIBLE TONES

COUNTRY SELECT^*2

Settings button

ENLARGE/REDUCE (page 17)

LANGUAGE SETTING

PAGE SIZE (page 18)

QUIET MODE

MEDIA TYPE (page 18)

RESTORE DEFAULT^*1

INTENSITY (page 18)

IMAGE QUALITY (page 18)

z MAINTENANCE

NOZZLE CHECK (page 58)

CLEANING (page 60)

DEEP CLEANING (page 61)

ALIGN PRINT HEAD (page 62)

HEAD ALIGN PRINT (page 62)

ROLLER CLEANING (page 72)

BOTTOM CLEANING (page 73)

Before Using the Machine

RX SETTINGS^*1

AUTO PRINT RX

z FAX mode

Menu button

ECM RX

FAX SETTINGS

FAX PRIORITY MODE

DRPD:FAX RNG PAT^*3

RING COUNT

RECEIVE MODE SET (page 45)

FAX PRIORITY MODE

FAX ONLY MODE

DRPD^*3

MAN/AUTO SWITCH

REMOTE RX

NETWORK SWITCH^*2

TEL PRIORITY MODE

MEMORY REFERENCE (page 52)

PRINT MEMORY LIST

PRINT DOCUMENT

DELETE DOCUMENT

PRNT REPORT/LIST (page 55)

ACTIVITY REPORT

SPEED DIAL LIST

USER’S DATA LIST

MEMORY LIST

RX IMG REDUCTION

RX START SPEED

RX REPORT

DEVICE SETTINGS

MAINTENANCE

Settings button

PAGE SIZE (page 50)

MEDIA TYPE (page 50)

FAX Quality button

SCAN CONTRAST (page 41)

FAX RESOLUTION (page 41)

CODED DIAL REGIST (page 37)

USER SETTINGS (page 32)

DATE/TIME SETTING

DATE DISPLAY^*1

z SCAN mode

Menu button

SUMMER TIME SET^*2

UNIT TEL NUMBER

UNIT NAME

DEVICE SETTINGS

MAINTENANCE

TX TERMINAL ID^*1

OFFHOOK ALARM^*1

VOLUME CONTROL^*1

RX RING LEVEL^*1

TEL LINE TYPE (page 30)

ACTIVITY REPORT^*1

TX SETTINGS^*1

z Direct Printing mode

Menu button

DEVICE SETTINGS

MAINTENANCE

For details, refer to the User’s Guide

on-screen manual.

ECM TX

This setting may not be available

depending on the country or region of

purchase.

PAUSE TIME

AUTO REDIAL

US and Canada only.

TX START SPEED

TX REPORT

DIAL TONE DETECT

Before Using the Machine

Turning the Machine On and Off

Turn on the machine before printing.

„ Turning on the Machine

Before turning on the machine, confirm the following.

z The FINE Cartridges are installed properly.

If you are using the machine connected to a computer, confirm also the following.

z The machine is connected to your computer (or a compatible device).

z The MP Drivers are installed.

Note

If preparatory operations above are not complete, follow your setup sheet to complete them.

Press the ON/OFF button to turn on the

machine.

The Power lamp flashes and then remains lit

green.

Important

If the Alarm lamp lights up or flashes orange and an

error message is displayed on the LCD, see “An Error

Message Is Displayed on the LCD” on page 76.

If you are using the machine connected to a

computer, turn on your computer.

„ Turning off the Machine

To turn off the machine, press the ON/OFF

button.

When the Power lamp stops flashing, the machine

is turned off.

Important

About the Power Plug

When removing the power plug after turing off the

machine, be sure to confirm that the Power lamp is

not lit. If the power plug is removed from the wall outlet

with the Power lamp still lit or flashing green, the

machine may become unable to print.

See “Keeping the Best Printing Results” on page 70.

Note

The power cannot be turned off while the machine is

sending or receiving a fax, or when there are unsent

faxes stored in the machine’s memory.

Before Using the Machine

z Screen-saver Mode

The LCD goes out if the machine is not operated for about five minutes*.

Perform a print operation to restore the display.

* You cannot change the wait time before the LCD goes out.

Note

When you want to restore the display, perform any operation such as copying, faxing, or scanning,

or press any button except for the ON/OFF button. When you press the ON/OFF button while the

machine is in Screen-saver mode, the machine turns off.

Before Using the Machine

Handling the Original Document

This section describes how to load the original document on the Platen Glass.

„ Original Document Requirements

The original documents you load on the Platen Glass for copying, scanning, or faxing must meet

these requirements:

Document type

Paper documents

Photographs

Books

Size (W x L)

Thickness

Max. 8.5 x 11.7 inches / 216 x 297 mm

Max. 0.39 inches / 10 mm

„ Loading Original Documents

Load originals to copy, scan, or fax on the Platen Glass.

Note

Make sure any glue, ink, correction fluid, or the like on the original document is completely dry

before loading it on the Platen Glass.

Load the original document on the Platen

Glass.

(1)

(1) Lift the Document Cover.

(2) Load the original with the side to be copied,

scanned, or faxed facing down on the Platen

Glass.

Place the original in landscape orientation and

align the upper corner of it with the alignment

mark as shown in the figure on the right.

(2)

Important

z Do not place any objects weighing more than 4.4 lb / 2.2 kg on the Platen Glass.

z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.2 kg.

Doing so may cause the scanner to malfunction or the Platen Glass to break.

Note

z The machine cannot scan the shaded area in the figure below.

(A)

(A) 0.04 inches / 1 mm

z When copying, the area you can scan depends on the printable area of the media. See “Printing

Area” in the User’s Guide on-screen manual.

Gently close the Document Cover.

Before Using the Machine

Loading Printing Paper

This section describes how to load printing paper in the Rear Tray.

z Using Specialty Media

Canon recommends that you use Canon genuine media to ensure optimal print quality.

z Photo Quality Media

z Media Suited for Business

Documents

z Glossy Photo Paper

z Matte Photo Paper

z High Resolution Paper

z Photo Paper Plus Double Sided

z Photo Paper Plus Glossy

z Photo Paper Plus Semi-gloss

z Photo Paper Pro

z Photo Stickers

Before Using the Machine

„ Paper Handling

z Recommended Paper and Requirements

Model^*1

Media Type

Paper

Support

Load Limit

Paper

Thickness

Lever^*2

Media Type

Output

Tray Load

Limit

Machine

Setting

Printer

Driver

Setting

Plain Paper^*3

Envelopes^*4

—

100 sheets

50 sheets Left

PLAIN

PAPER

Plain Paper

10 envelopes 1 envelope Right

—

Envelope

High

HR-

80 sheets

50 sheets Left

High

Resolution

101N

Resolution

Paper

Paper^*4

Super White

Paper

SW-201 80 sheets

50 sheets Left

PLAIN

PAPER

Plain Paper

Glossy Photo

Paper^*5

GP-401 A4, Letter, 5"

x 7" / 127.0 x

Left

GLOSSY

Glossy Photo

Paper

177.8 mm

and 8" x 10" /

203.2 x

Glossy Photo

Paper

GP-501

Left

Glossy Photo

Paper

“Everyday

Use”^*5

254.0 mm:

10 sheets

Matte Photo

Paper

MP-101

Left

MATTE

PHOTO PAPR Paper

Matte Photo

4" x 6" /

101.6 x

152.4 mm,

Photo Paper

Glossy

GP-502

GLOSSY

Glossy Photo

Paper

Wide, and

Credit card:

20 sheets

Photo Paper

Plus Semi-

gloss^*5

SG-101,

SG-201

PHOTO

PAPER PLUS Plus Glossy

Photo Paper

Pro^*5

PR-101

PP-101

Left

PHOTO

PAPER PRO Pro

Photo Paper

Plus Glossy^*5

PHOTO

PAPER PLUS Plus Glossy

Photo Paper

Plus Double

Sided^*4*7

PP-

101D

1 sheet

—

Photo Paper

Plus Double

Sided

Photo

PS-101 1 sheet

TR-301 1 sheet

Left

PHOTO

PAPER PLUS Plus Glossy

Photo Paper

Stickers^*8

T-Shirt

Right

—

T-Shirt

Transfers

Transfers^*4

Paper with a Model Number is Canon specialty media. Refer to the instruction manual

supplied with the paper for detailed information on the printable side and notes on handling

paper. For information on the paper sizes available for each Canon genuine paper, visit our

website. You may not be able to purchase some Canon genuine papers depending on the

country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper

by name.

If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever

set to the right. It may improve print quality.

Reset the Paper Thickness Lever to the left when you finish printing.

For details on the Paper Thickness Lever, refer to “Inside” in “Main Components” of the User’s

Guide on-screen manual.

Before Using the Machine

Proper feeding of paper may not be possible at the maximum capacity depending on the type

of paper or environmental conditions (either very high or low temperature and humidity). In

such cases, reduce the sheets of paper you load at a time to around half (around 0.2 inches /

5 mm in paper stack height).

Available only when printing from your computer.

When loading paper in stacks, the print side may be marked as it is fed in or sheets may be

stuck to one another causing them not to be fed properly. In this case, load one sheet at a

time.

We recommend that you remove the previously printed sheet from the Paper Output Tray

before continuously printing to avoid blurs and discoloration.

This paper cannot be used in Macintosh^®.

When copying onto sticker paper, be sure to select STICKER COPY in SPECIAL COPY.

Refer to “Copying on Stickers (STICKER COPY)” in “Using Useful Copy Functions” of the

User’s Guide on-screen manual.

Important

z Put unused paper back into the package, and store them avoiding heat, humidity, and direct

sunlight.

z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Note

For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide on-

screen manual.

z Media Types You Cannot Use

Do not use the following types of paper. Using such paper will not only produce unsatisfactory

results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5

or smaller sized paper, do not use paper thinner than a post card, including plain paper or

notepad paper cut to a small size.

z Folded, curled, or wrinkled paper

z Damp paper

z Paper that is too thin (weighing less than 17 lb / 64 gsm)

z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28

lb / 105 gsm)

z Picture postcards

z Postcards affixed with photos or stickers

z Any type of paper with holes

z Paper that is not rectangular

z Paper bound with staples or glue

z Paper with adhesives

z Paper decorated with glitter, etc.

Before Using the Machine

„ Loading Paper

Important

z Load A4, Letter, or Legal-sized plain paper when receiving faxes.

z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"

/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.

z You cannot print on postcards affixed with photos or stickers.

z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can

cause the paper to be jammed.

(A)

(B)

Note

z We recommend using genuine Canon photo media when printing photographs. For details on

the specialty media Canon provides for use with its various printers, see “Using Specialty

Media” on page 9.

When Printing on Plain Paper

z You can use general copy paper or Canon’s Super White Paper. When printing on both sides,

we recommend Canon’s Super White Paper Double-Sided.

Paper size:

– Standard sizes: A4, B5, A5, Letter, and Legal

– Non-standard sizes: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm to 215.9 x 584.2

Paper weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper)

Flatten the four corners of the paper before loading it.

Note

z Align the edges of paper neatly before loading. Loading paper without aligning the edges may

cause paper jams.

z If paper is curled, hold the opposing curled corners and gently bend them in the opposite

direction until the paper becomes completely flat. See “Paper is curled.” on page 85.

z To avoid curling, handle paper as follows.

– Put unused paper back into the package and keep them on a level surface.

– Take out only the necessary number of sheets from the package, just before printing.

Before Using the Machine

Prepare to load paper.

(2)

(1)

(1) Open the Rear Tray.

(2) Pull out the Paper Support.

(3)

Put your finger in the rounded indent of the

Paper Support and pull it out until it stops.

(5)

(3) Open the Paper Output Tray.

Put your finger in the rounded indent beside

the Paper Output Tray and open it gently.

(4) Open the Output Tray Extension.

Open up and set the Output Tray Extension

completely by pressing down the hollow on its

front side.

(4)

(5) Adjust the position of the Paper Thickness Lever.

Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on

any other type of paper. See “Paper Handling” on page 10.

Note

If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever

set to the right. It may improve print quality.

Reset the Paper Thickness Lever to the left when you finish printing.

For details on the Paper Thickness Lever, refer to “Inside” in “Main Components” of the User’s

Guide on-screen manual.

Load the paper.

(1)

(A)*

(1) Load the paper in the Rear Tray with the print

side facing UP.

(2)

(2) Align the paper stack against the right side of

the Rear Tray.

(3)

(3) Pinch the Paper Guide and slide it against the

left side of the paper stack.

* Do not load higher than the Load Limit

Mark (A).

Specify the page size and media type settings according to the loaded paper.

Note

z When performing copy direct printing without using a computer, select the size and type of the

loaded paper using the Operation Panel.

For details on settings, see “Changing the Copy Settings” on page 17 or “Changing the Print

Settings” on page 50.

z When using the machine connected to a computer, select the size and type of the loaded paper

in Page Size (or Paper Size) and Media Type in the printer driver.

For details on printer driver settings, see “Printing with Windows” on page 20 or “Printing with

Macintosh” on page 21.

Before Using the Machine

„ Loading Envelopes

Use either European DL or US Comm. Env. #10-sized envelope.

Important

z You need to print from the computer to print on envelopes.

z Do not use the following envelopes:

– Envelopes with a double flap (or sticker flaps)

– Envelopes with an embossed or treated surface

– Envelopes with pressure seals

– Envelopes whose gummed flaps are already moistened and adhesive

Prepare the envelopes.

z Press down on all four corners and edges of the envelopes to flatten them.

z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite

direction.

z If the flap of an envelope is curled, flatten it.

z If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope

flat and sharpen the crease.

Press the envelope flat, working from the middle to the edge.

* The above illustrations show a side view of the leading edge of the envelope.

Important

The envelopes may jam in the machine if they are not flat or the edges are not aligned.

Make sure that no curl or puff exceeds 0.1 inches / 3 mm.

Before Using the Machine

Load the envelopes.

(B)

(1) Load the envelope against the right side of the

Rear Tray.

Load with the address side facing UP and the

rear flaps DOWN on the left.

(1)

(2)

Up to 10 envelopes can be loaded at once.

(2) Pinch the Paper Guide and slide it against the

left side of the envelope.

(3)

(A)

(A) Printing orientation

(B) Make sure the flaps are folded.

(3) Set the Paper Thickness Lever to the right.

Note

Reset the Paper Thickness Lever to the left when you finish printing. For details on the Paper

Thickness Lever, refer to “Inside” in “Main Components” of the User’s Guide on-screen

manual.

Specify the settings in the printer driver.

(1) Select Envelope in Media Type.

(2) Select the size for envelopes.

In Windows^®, select DL Env. or Comm. Env. #10 in Page Size.

In Macintosh, select DL Envelope or #10 Envelope in Paper Size.

(3) Select Landscape in Orientation.

Important

Be sure to set the printer driver setting properly. If you do not, the address will be printed in the

wrong direction.

Note

For details on printer driver settings, see “Printing with Windows” on page 20 or “Printing with

Macintosh” on page 21.

Before Using the Machine

„ Loading Small-Sized Paper

You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.

Load the paper.

(1) Load the paper against the right side of the

Rear Tray with the print side facing UP.

(1)

(2) Pinch the Paper Guide and slide it against the

(2)

left side of the paper stack.

Specify the page size and media type settings according to the loaded paper.

Note

z When performing copy direct printing without using a computer, select the size and type of the

loaded paper using the Operation Panel.

For details on settings, see “Changing the Copy Settings” on page 17.

z When using the machine connected to a computer, select the size and type of the loaded paper

in Page Size (or Paper Size) and Media Type in the printer driver.

For details on printer driver settings, see “Printing with Windows” on page 20 or “Printing with

Macintosh” on page 21.

Before Using the Machine

Copying

Making Copies

This section describes the basic procedure to make copies.

Turn on the machine.

See “Turning the Machine On and Off” on page 6.

Press the COPY button.

Load paper.

See “Loading Printing Paper” on page 9.

Load the original on the Platen Glass.

See “Loading Original Documents” on page 8.

Specify the copy settings.

(1) Press the [ or ] button, or the Numeric buttons to specify the number of copies (max.

99 copies).

(2) Press the Settings button to adjust the settings as necessary.

For details, see “Changing the Copy Settings” on page 17.

Press the Color button for color copying, or the Black button for black & white

copying.

Changing the Copy Settings

You can change the copy settings such as the page size, media type, or image quality.

Press the Settings button repeatedly to switch the item to set.

Note

z The

(asterisk) on the LCD indicates the current setting.

z The settings of the page size, media type, and image quality are retained even if the machine is turned

off.

„ ENLARGE/REDUCE

Select the reduction/enlargement method.

For details, refer to “Reducing or Enlarging a Copy” in “Making Copies” of the User’s Guide on-

screen manual.

Ex:

1.ENLARGE/REDUCE

PRESET RATIO

PRESET RATIO / ZOOM / FIT-TO-PAGE

Copying

„ PAGE SIZE

Select the page size of the loaded paper.

Ex:

2.PAGE SIZE

8.5"x11" / A4 / B5 / A5 / 4"x6" / 5"x7" / CREDIT CARD SIZE

Note

Some of these are not available depending on the country or region of purchase.

„ MEDIA TYPE

Select the media type of the loaded paper.

Ex:

3.MEDIA TYPE

PLAIN PAPER

PLAIN PAPER / PHOTO PAPER PRO / PHOTO PAPER PLUS / MATTE PHOTO PAPR /

GLOSSY

„ INTENSITY

Change the intensity.

Ex:

4.INTENSITY

MANUAL ADJUST

MANUAL ADJUST / AUTO ADJUST (A)

Note

If you select MANUAL ADJUST, use the [ button to decrease the intensity or the ] button to

increase it.

If you select AUTO ADJUST (A), A appears on the LCD.

„ IMAGE QUALITY

Adjust print quality according to the original.

Ex:

5.IMAGE QUALITY

STANDARD

STANDARD / HIGH / FAST

Note

z FAST can be selected only when this setting is set to PLAIN PAPER.

z When using FAST, if the quality is not as good as expected, select STANDARD or HIGH and try

copying again.

z Select HIGH to copy in grayscale. Grayscale renders tones in a range of grays instead of black

or white.

Copying

Using Useful Copy Functions

For details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.

Reducing or Enlarging a Copy

(ENLARGE/REDUCE)

Copying Thick Originals Such as Books

(FRAME ERASE)

Copying on Stickers

(STICKER COPY)

Copying without Borders

(BORDERLESS COPY)

Platen Glass

16 stickers

Repeating an Image on a Page

(IMAGE REPEAT)

Copying Two Pages to Fit

onto a Single Page

(2-ON-1)

Copying Four Pages to Fit

onto a Single Page

(4-ON-1)

Copying

Printing from Your Computer

This section describes procedure for basic printing.

Printing with Windows

Note

Depending on your application program, operations may differ. For details, refer to the instruction manual

of your application.

The steps described in this section are for printing in Windows Vista™ operating system (hereafter

referred to as “Windows Vista”).

Turn on the machine and load the paper in the machine.

See “Turning the Machine On and Off” on page 6 and “Loading Printing Paper” on page 9.

Create a document or open a file to print using an appropriate application software.

Select Print on the application software’s File menu.

Make sure that Canon XXX Printer (where

“XXX” is your machine’s name) is selected in

Select Printer, and click Preferences (or

Properties).

Specify the required settings and click OK.

Note

For details on the printer driver functions, click Help or

Instructions to view the online help or the PC Printing

Guide on-screen manual. Instructions is only

displayed when the on-screen manuals are installed.

Click Print (or OK).

Printing from Your Computer

Printing with Macintosh

Note

Depending on your application program, operations may differ. For details, refer to the instruction manual

of your application.

The steps described in this section are for printing in Mac OS X v.10.4.x.

Turn on the machine and load the paper in the machine.

See “Turning the Machine On and Off” on page 6 and “Loading Printing Paper” on page 9.

Create a document or open a file to print using an appropriate application software.

Select Page Setup on the application

software’s File menu.

Make sure that your machine’s name is

selected in Format for.

Select the page size of the loaded paper in

Paper Size.

Click OK.

Select Print on the application software’s File

menu.

Select Quality & Media in the pop-up menu.

Specify the required settings.

Note

For details on the printer driver functions, click

view the PC Printing Guide on-screen manual. If the

on-screen manuals are not installed, the PC Printing

Guide on-screen manual is not displayed even if

clicked.

10 Click Print.

Printing from Your Computer

Scanning Images

You can scan images from the machine to a computer without printing them and save them in

popular image types such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can

use the OCR (Optical Character Recognition) software to convert it to text data.

Scanning Methods

You can select from the various scanning methods.

z If You Want to Edit or Print the Scanned Images

MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.

You can also start application software from MP Navigator EX to edit or print the scanned

images.

For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.

You can also use the Operation Panel to open MP Navigator EX as well as open it using the

computer.

See “Opening MP Navigator EX using the Operation Panel” on page 22.

z If You Want to Scan Originals with Advanced Settings

ScanGear enables you to scan originals with advanced settings such as the resolution.

For detailed operations of ScanGear, refer to the Scanning Guide on-screen manual.

Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and

Windows XP only) compliant application software and the Control Panel (Windows Vista and

Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning

Guide on-screen manual.

„ Opening MP Navigator EX using the Operation Panel

(Macintosh only) Prepare your computer before scanning.

This operation is not necessary for Mac OS X v.10.4.x.

For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.

Turn on the machine.

See “Turning the Machine On and Off” on page 6.

Load the original document on the Platen Glass.

See “Handling the Original Document” on page 8.

Press the SCAN button, then press the Color or Black button.

Scanning Images

Printing Photographs Directly from a

Compliant Device

You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile

phone using a USB cable recommended by the device’s manufacturer, and print recorded images

directly without using a computer.

z Connectable Devices

PictBridge is an industry standard enabling a range of digital photo solutions, including the direct

printing of photos from a digital still camera, camcorder or mobile phone* without the need to use

a computer. A device can be connected to this machine for direct printing regardless of the

manufacturer or the model as long as it complies with the PictBridge standard.

* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile

phones are hereafter collectively referred to as “PictBridge compliant device”.

A device with this mark is PictBridge compliant.

z Printable Image Data Format

This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0-

compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.

Printing Photographs Directly from a Compliant

Device

To connect a PictBridge compliant device to this machine, use a USB cable recommended by the

device’s manufacturer.

Caution

Do not connect any equipment other than PictBridge compliant devices to the Direct Print Port of the

machine. If you do so, electric shock, fire, or damage to the machine could result.

Important

Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge

compliant device. When disconnecting the USB cable between the PictBridge compliant device and

machine, follow the instructions given in the device’s instruction manual.

Note

When printing photos with the PictBridge compliant device connected to the machine, we recommend the

use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it

fully.

Prepare for printing.

(1) Turn on the machine.

See “Turning the Machine On and Off” on page 6.

(2) Load paper.

See “Loading Printing Paper” on page 9.

Printing Photographs Directly from a Compliant Device

Connect the PictBridge compliant device to the machine.

Note

Depending on the model or brand of your device, you may have to select a print mode compliant

with PictBridge before connecting the device. You may also have to turn on the device or select

Play mode manually after connecting the device to the machine.

Perform necessary operations on the PictBridge compliant device before connecting it to this

machine according to instructions given in the device’s instruction manual.

(1) Make sure that the PictBridge compliant device

is turned off.

(2) Connect the PictBridge compliant device to the

machine using a USB cable recommended by

the manufacturer of the device.

The device turns on automatically.

If your device does not turn on automatically,

turn it on manually.

(3) Set up the PictBridge compliant device for

direct printing.

will appear on the LCD of the device when

the machine is correctly connected.

(2)

Specify the print settings such as paper type and layout.

See “About PictBridge Print Settings” on page 25.

You can make settings using the menu on the LCD of your PictBridge compliant device.

Select the size and type of paper that you loaded in the machine.

If your PictBridge compliant device does not have setting menu, change the setting from the

machine. For details, see “Setting on the Machine” on page 27.

Start printing from your PictBridge compliant device.

Printing Photographs Directly from a Compliant Device

About PictBridge Print Settings

„ Settings on a PictBridge Compliant Device

This section describes the print settings on a PictBridge compliant device. When operating the

device, be sure to follow the instructions given in the instruction manual of your PictBridge

compliant device.

Note

z In the following description, names of setting items are given according to those used in Canon-

brand PictBridge compliant devices. Setting item names may be different depending on the

brand or model of your device.

z Some setting items explained below may not be available on some devices. In this case, the

settings made on the machine are applied. Also, when some items are set to Default on a

PictBridge compliant device, the machine settings for these items are applied. For details, see

“Setting on the Machine” on page 27.

z Paper Size and Paper Type Settings

The following sizes and types of printing paper can be used when printing from a PictBridge

compliant device.

z Paper size

4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm^*1, Credit card, 8" x 10" / 203.2 x 254.0

mm, A4, Letter, Wide^*1

z Paper type

Paper Type Setting

Plain Paper^*2

Photo

Loadable Paper^*3

Super White Paper or other plain paper

Photo Paper Plus Glossy

Glossy Photo Paper

Glossy Photo Paper “Everyday Use”

Photo Paper Glossy

Photo Paper Plus Semi-gloss^*4

Photo Stickers^*5

Fast Photo

Photo Paper Pro

The available page sizes vary depending on the media type. For details, visit our website.

Can be selected only on certain Canon-brand PictBridge compliant devices.

Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8.5" x

11" (Letter). When Paper type is set to Plain Paper, borderless printing will be disabled

even when Layout is set to Borderless.

You may not be able to purchase some Canon genuine papers depending on the country

or region of purchase.

When printing on Photo Paper Plus Semi-gloss 8" x 10" / 203.2 x 254.0 mm (SG-201),

select 20 x 25 cm/8" x 10" for Paper size and Default for Paper type.

* Select PHOTO PAPER PLUS for MEDIA TYPE in the PICTBRIDGE SET setting on the

machine.

See “Setting on the Machine” on page 27.

Exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm/

4" x 6" in Paper size and Photo for Paper type. Do not set Layout to Borderless.

Printing Photographs Directly from a Compliant Device

z Layout Setting

Various layout options are available.

z Bordered/Borderless: You can select whether or not to print an image with a border.

z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.

Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16 images

on a single sheet of paper.

A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you can

print 4 images on a single sheet of paper.

z Shooting Info (Exif Data): You can print shooting info (Exif Data) along with the image. The

following two options are available.

1-up^*1: Prints the shooting info (Exif Data) in the margin of selected individual images.

20-up^*2: Prints 20 images specified with DPOF^*3and their shooting info (Exif Data) in list

format on a single sheet of paper.

z 35 mm Film Style Layout (Contact Printing Layout)^*2: You can print the multiple images

specified with DPOF^*3in a list format that looks like a negative film.

Besides the above options, you can also specify to print an index of images in the DPOF^*3print

settings menu.

^*1You can use this option only when 10 x 15 cm/4" x 6", 13 x 18 cm/5" x 7", 20 x 25 cm/8" x

10", A4 or 8.5" x 11" (Letter) is selected for Paper size.

^*2You can use this option only when A4 or 8.5" x 11" (Letter) is selected for Paper size.

^*3DPOF (Digital Print Order Format) is a standard format to record the specified information

regarding images, such as which image or number of copies to print.

z Date/File No. Print Setting

You can specify whether the date and/or file number will be printed.

Note

z If the images already have dates superimposed when shot, set this PictBridge setting item to

Off. If you select Date, File No., or Both, the date and/or file number will be printed over the

date printed by the device’s function.

z Depending on the paper size and layout, the date will only be printed even when Both is

selected.

z Image Optimize Setting

You can select the optimization method to obtain high print quality. When you select On, the

shooting information is used to print the optimized image.

If you are using a Canon-brand PictBridge compliant device, the following additional options may

be available, depending on the model.

– VIVID makes green and blue more lively.

– NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.

– Face brightens a darkened face on the photo taken against the light.

– Red-Eye corrects red eyes in portraits caused by flash photography.

z Trimming Setting

You can select an area to print.

Printing Photographs Directly from a Compliant Device

„ Setting on the Machine

This section describes the PictBridge print settings on the machine.

Set the print settings to Default on the PictBridge compliant device when you want to print

according to the settings on the machine.

z Displaying the PictBridge Settings Screen and Specifying the Settings

Turn on the machine.

Press the Menu button repeatedly until DEVICE SETTINGS appears.

Press the [ or ] button to select PICTBRIDGE SET, then press the OK button.

Press the [ or ] button to specify the setting item, then press the OK button.

Repeat step 4 to specify each setting item as necessary.

z Setting Items

Setting Item

Description

Corresponding

Setting of PictBridge

Compliant Devices*

PAGE SIZE

MEDIA TYPE

PRINT QLTY

Select the page size, when printing

directly from a PictBridge compliant

device.

Paper size

Paper type

—

Select the media type, when printing

directly from a PictBridge compliant

device.

Select the print quality, when printing

directly from a PictBridge compliant

device.

BORDERLESS PRINT

Select bordered or borderless print.

Layout

IMAGE ENHANCEMENT Selects whether to optimize photos with Image optimize

the functions below or not.

When SET is selected, you can

configure the following.

VIVID

POP

Makes green and blue more lively.

Automatically optimizes brightness and

tone of a photo.

REMOVE NOISE

FACE BRIGHT

RED EYE CORR

Reduces the noise on blue areas like

the sky as well as on black areas.

Brightens a darkened face on the photo

taken against the light.

Corrects red eyes in portraits caused by

flash photography.

* Set the items in this column to Default on the PictBridge compliant device when you want

to make settings on the machine.

Printing Photographs Directly from a Compliant Device

Faxing

Preparing the Machine for Fax

Typical examples of connecting the machine are described below. The machine cannot send/receive

faxes if the connection is incorrect. Connect the machine correctly.

Important

If the Power Disconnects Unexpectedly

If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as

all documents stored in memory will be lost. User data and speed dialing settings are retained. If the

power disconnects, the following will apply:

z You will not be able to send or receive faxes or make copies.

z If a telephone is connected to the machine, you can receive voice calls.

z Whether you are able to make voice calls depends on the type of your telephone.

„ Methods of Connecting External Devices

z Connecting to an Analog Line

(A)

(A) Telephone line (analog)

z Connecting a Telephone or Answering Machine Directly

(A)

(A) Telephone or Answering machine

Faxing

Important

Do not connect the machine and external devices in parallel to the same telephone line using a

splitter (A). The machine may not operate properly.

(A)

z Connecting a Telephone or Answering Machine via a Computer

(B)

(A)

(A) Computer

(B) Telephone or Answering machine

Users in the UK

If the connector of the external device cannot be connected to the jack on the machine, you will

need to purchase a B.T. adapter to connect as follows:

Connect the external device line to the B.T. adapter, then connect the B.T. adapter to the

jack.

Faxing

„ Methods of Connecting the Various Lines

The following are some basic connection schemes that apply when you are connecting to a non-

analog telephone line. These are examples and are not guaranteed to suit every connecting

conditions. For details, refer to the instruction manual supplied with the network device (control

devices such as an xDSL modem, terminal adapter, or dial-up router) you are connecting to this

machine.

z Connecting to an xDSL

(B)

(A)

(C)

(D)

(A) Digital Subscriber Line

(B) Splitter

(D) Computer

z Connecting to an ISDN Line

For details on ISDN connection and settings, see the manuals supplied with your terminal

adapter or dial-up router.

„ Setting the Telephone Line Type

Before using the machine, make sure you set the correct telephone line type for your telephone

line. If you are unsure of your telephone line type, contact your telephone company. For ISDN

(Integrated Services Digital Network) or xDSL (Digital Subscriber Line) connections, contact the

telephone company or service provider to confirm your line type.

Note

z This setting may not be available depending on the country or region of purchase.

z You can print the User’s data list to check the current setting. See “Printing the User’s Data List”

on page 56.

Press the FAX button, then press the Menu button.

Press the [ or ] button to select USER SETTINGS, then press the OK button.

USER SETTINGS

DATE/TIME SETTING

Press the [ or ] button to select TEL LINE TYPE, then press the OK button.

TEL LINE TYPE

TOUCH TONE

Faxing

Press the [ or ] button to select the telephone line type, then press the OK

button.

ROTARY PULSE: Suitable for pulse dialing.

TOUCH TONE: Suitable for tone dialing.

Note

You cannot use ROTARY PULSE depending on the country or region of purchase.

Press the Stop/Reset button.

Faxing

Registering Sender Information

A fax you receive may have information, such as the sender’s name or the company name, the

sender’s phone or fax number, and the date and time of the transmission, printed in small type at the

top of each page. Such sender information is called Transmit Terminal Identification, or TTI.

You can register your TTI in this machine, so that the recipient of your fax will know who sent it, and

when it was sent.

Below is an example of how your sender information would be printed on a fax sent from the

machine:

09/01/2007 15:33 FAX 123 4567

YOUR NAME

RECIPIENT’S NAME

001/001

(A)

(B)

THE SLEREXE COMPANY LIMITED

SAPORS LANE•BOOLE•DORSET•BH25 8ER

TELEPHONE BOOLE (945 13) 51617 – FAX 1234567

Our Ref. 350/PJC/EAC

(C)

(D)

(E)

(A) Date and time of transmission

(B) Your fax/telephone number

You can select FAX or TEL to be printed before the number. See “TX TERMINAL ID” in the

User’s Guide on-screen manual.

(D) Prints the name of the destination when sending from coded speed dialing.

(E) Page number

Note

z When sending black & white faxes, you can set the sender information to print inside or outside the

image area. Refer to “TX TERMINAL ID” in “FAX SETTINGS” of the User’s Guide on-screen manual.

z For color sending, the sender information is printed inside the print area and the recipient’s name is not

printed.

z You can enter the sender information from the Operation Panel. See “Registering Your Fax/Telephone

Number and Name (Sender Information)” on page 34.

z Three date display formats are available: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/YYYY. For details

on the date format settings, refer to “DATE DISPLAY” in “FAX SETTINGS” of the User’s Guide on-

screen manual.

Faxing

„ Guidelines for Entering Numbers, Letters, and Symbols

The following characters are assigned to the Numeric buttons.

Button

Uppercase letter mode

Lowercase letter mode

Number mode

ABCÅÄÁÀÃÂÆÇ

DEFËÉÈÊ

GH I Ï Í Ì Î

abcåäáàãâæç

defëéèê

gh i ï í ì î

jkl

JKL

MNOÑØÖÓÒÕÔ

PQRSÞ

mnoñøöóòõô

pqrsþ

TUVÜÚÙÛ

WXYZÝ

tuvüúùû

wxyzý

-.SP* #!",;:^`_=/|'?$@%&+()[]{}<>

Press the button to switch to uppercase letter mode (:A), lowercase letter

mode (:a), or number mode (:1).

* SP indicates a space.

Follow the procedure below to enter letters and numbers when you register names and fax/

phone numbers for the sender information or a coded speed dial.

Press the button to switch to uppercase letter mode (:A), lowercase letter mode

(:a), or number mode (:1).

You can see what mode you are in by the character displayed on the top right corner of the

LCD.

NAME

Press the Numeric buttons to enter a character.

Press the button repeatedly until the character you want appears.

z To enter a character that is assigned to the same button as the previous

entry:

(1) Press the Numeric button, press the ] button, then press the same Numeric button

again.

z To enter a space:

(1) Press the ] button two times.

In number mode, press the ] button once.

z To delete a character:

(1) Press the [ button.

z To delete an entire entry:

(1) Press and hold the [ button.

Faxing

„ Entering the Date and Time

Note

z When the machine is connected to a computer with the MP Drivers installed, the date and time

setting will be copied from the computer to the machine. As long as the date and time is set

accurately on your computer, you do not need to set it on the machine.

z If you disconnect the power cord or when there is a power failure, the date and time setting on

the machine will be reset. When you connect the machine to a computer with the MP Drivers

installed, the setting will be copied to the machine once again.

Press the FAX button, then press the Menu button.

Press the [ or ] button to select USER SETTINGS, then press the OK button two

times.

DATE/TIME SETTING

02/15/2007

18:46

Press the Numeric buttons to enter the date and time (in 24-hour format), then

press the OK button.

Enter only the last two digits of the year.

Note

z If you misentered the date and time, press the [ or ] button to move the cursor under the

number to enter the correct number.

z Three formats of date are available. For details on the date format settings, refer to “DATE

DISPLAY” in “FAX SETTINGS” of the User’s Guide on-screen manual.

Press the Stop/Reset button.

„ Registering Your Fax/Telephone Number and Name (Sender

Information)

Press the FAX button, then press the Menu button.

Press the [ or ] button to select USER SETTINGS, then press the OK button.

Press the [ or ] button to select UNIT TEL NUMBER, then press the OK button.

UNIT TEL NUMBER

TEL=

Press the Numeric buttons to enter your fax/telephone number (max. 20 digits,

including spaces), then press the OK button.

To enter a plus sign (+) before the number, press the # button.

USER SETTINGS

UNIT NAME

Note

For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,

and Symbols” on page 33.

Faxing

Press the OK button.

UNIT NAME

Press the Numeric buttons to enter your name (max. 24 characters, including

spaces), then press the OK button.

Note

For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,

and Symbols” on page 33.

Press the Stop/Reset button.

Note

You can print the User’s data list to confirm the sender information you have registered. See

“User’s Data List” on page 56.

„ Setting Daylight Saving Time (Summer Time)

Some countries adopt the daylight saving time (summer time) system that shifts the clock time

forward or back at certain periods of the year.

You can set the machine to automatically change the time by registering the day and time that

daylight saving (summer time) begins and ends.

Note

This setting may not be available depending on the country or region of purchase.

Press the FAX button, then press the Menu button.

Press the [ or ] button to select USER SETTINGS, then press the OK button.

Press the [ or ] button to select SUMMER TIME SET, then press the OK button.

SUMMER TIME SET

Press the [ or ] button to select ON or OFF, then press the OK button.

z If you select OFF, go to step 7.

z If you select ON, go to step 5.

Set the date and time that summer time stars.

(1) Press the OK button two times.

SET MONTH

MARCH

Faxing

(2) Press the [ or ] button to select the month when summer time starts, then press the

OK button two times.

SET WEEK

LAST WEEK

(3) Press the [ or ] button to select the week when summer time starts, then press the OK

button two times.

SET DAY OF WEEK

SUNDAY

(4) Press the [ or ] button to select the day of the week when summer time starts, then

press the OK button two times.

SET SHIFT TIME

01:00

(5) Press the Numeric buttons to enter the time (in 24-hour format) when summer time starts,

then press the OK button three times.

Precede single digit with a zero.

SET MONTH

OCTOBER

Set the date and time that summer time ends.

(1) Press the [ or ] button to select the month when summer time ends, then press the OK

button two times.

SET WEEK

LAST WEEK

(2) Press the [ or ] button to select the week when summer time ends, then press the OK

button two times.

SET DAY OF WEEK

SUNDAY

(3) Press the [ or ] button to select the day of the week when summer time ends, then

press the OK button two times.

SET SHIFT TIME

02:00

(4) Press the Numeric buttons to enter the time (in 24-hour format) when summer time ends,

then press the OK button.

Precede single digit with a zero.

Press the Stop/Reset button.

Faxing

Registering the Destination

„ Registering Coded Speed Dialing

Coded speed dialing allows you to dial fax/telephone numbers by simply pressing a few buttons.

To dial the number, press the Coded Dial button, enter the two-digit code assigned to that

number.

Before you can use coded speed dialing, you need to register the recipient’s fax/telephone

numbers for coded speed dialing.

Note

For a list of the recipients you have registered, print the coded speed dialing list. See “Printing a

List of the Registered Destination” on page 38.

Press the FAX button, then press the Menu button.

Press the [ or ] button to select CODED DIAL REGIST, then press the OK

button.

CODED DIAL REGIST

00=

Press the [ or ] button to select a coded speed dialing code (00 - 19), then press

the OK button two times.

TEL NUMBER

TEL=

Press the Numeric buttons to enter the fax/telephone number you want to register

(max. 60 digits (40 digits for Korea), including spaces), then press the OK button

two times.

NAME

Note

z For details on how to enter or delete numbers, see “Guidelines for Entering Numbers, Letters,

and Symbols” on page 33.

z Press the Redial/Pause button to enter a pause.

z Press the

button to enter a tone.

Press the Numeric buttons to enter a name for the coded speed dialing code (max.

16 characters, including spaces), then press the OK button.

The CODED DIAL REGIST screen is displayed to enter the next number.

z If you continue registering coded speed dialing, repeat the procedure from step 3.

z If not, go to step 6.

Note

For details on how to enter or delete characters, see “Guidelines for Entering Numbers, Letters,

and Symbols” on page 33.

Faxing

Press the Stop/Reset button.

„ Changing or Deleting a Registered Information

z To Change a Registered Number or Name:

Follow the procedures from step 1 to 3 under “Registering Coded Speed Dialing”

on page 37.

Press and hold the [ button to delete the registered number.

Press the Numeric buttons to enter the new number (max. 60 digits (40 digits for

Korea), including spaces), then press the OK button two times.

Press and hold the [ button to delete the registered name.

Press the Numeric buttons to enter the new name, then press the OK button.

Press the Stop/Reset button.

z To Delete an Entire Entry:

Follow the procedures from step 1 to 3 under “Registering Coded Speed Dialing”

on page 37.

Press and hold the [ button to delete the registered number, then press the OK

button.

Press the Stop/Reset button.

The name will automatically be deleted when you delete the number.

„ Printing a List of the Registered Destination

You can print a list of the recipients registered for coded speed dialing. You may want to keep the

list near the machine to refer to it when dialing.

Press the FAX button, then press the Menu button.

Press the [ or ] button to select PRNT REPORT/LIST, then press the OK button.

PRNT REPORT/LIST

ACTIVITY REPORT

Press the [ or ] button to select SPEED DIAL LIST.

PRNT REPORT/LIST

SPEED DIAL LIST

Press the OK button.

PRINT BY NAME?

< YES >

Faxing

Press the [ or ] button to select the sorting way, then press the OK button.

YES: Prints the list with the destination name (DESTINATION ID) in alphabetical order.

NO: Prints the list with the registered entries in numerical order.

Faxing

Sending Faxes

„ Flow of Sending Faxes

The operation flow of sending faxes is as follows.

Step 1

Load the original to send on the Platen Glass.

See “Loading Original Documents” on page 8.

Step 2

Adjust the fax quality and scan contrast.

See “Adjusting the Scan Contrast or the Image Quality (Fax Resolution)” on page 41.

Step 3

Dial the recipient’s number.

Step 4

Send Faxes.

(1) Press the Color or Black button.

If you have two or more pages of the original, load the next page on the Platen Glass and

press the Color or Black button.

(2) After scanning all pages of the original, press the OK button to send the fax.

Faxing

„ Before Sending Faxes

z Adjusting the Scan Contrast or the Image Quality (Fax Resolution)

z Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast

setting further blackens dark areas and whitens bright areas, whereas decreasing the

contrast setting reduces the difference between bright and dark areas. You can adjust the

contrast among three contrast levels.

(1) Press the FAX button, then press the FAX Quality button.

(2) Press the [ or ] button to select the contrast.

1.SCAN CONTRAST

-LT

DK+

Pressing the [ button decreases the contrast, and pressing the ] button increases the

contrast.

(3) Press the OK button.

z Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you

set the image quality setting, the better the output quality will be at the other end, but the

longer it will take for the transmission. Adjust the image quality according to the type of

document you are sending.

(1) Press the FAX button, then press the FAX Quality button two times.

(2) Press the [ or ] button to select the resolution.

2.FAX RESOLUTION

STANDARD

STANDARD: Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

Suitable for photographs.

PHOTO:

(3) Press the OK button.

Faxing

„ Sending Faxes

This section describes methods of sending faxes and dialing functions of the machine.

z Memory sending

z Dialing the coded speed dial

z Redialing

z Sending Faxes (Memory Sending)

Prepare for faxing.

(1) Turn on the machine.

(2) Load the original on the Platen Glass.

Note

For details on the types and conditions of originals which you can fax, see “Loading Original

Documents” on page 8.

(3) Press the FAX button.

(4) Adjust fax settings as necessary.

See “Adjusting the Scan Contrast or the Image Quality (Fax Resolution)” on page 41.

Start faxing.

(1) Dial the recipient’s number using the Numeric buttons or coded speed dialing.

Note

For details on how to use coded speed dialing, see “Dialing the Coded Speed Dial” on

page 43.

(2) Press the Color button for color sending, or the Black button for black & white sending.

(3) When the following message is displayed, load the next page on the Platen Glass.

SCAN NEXT

TRANSMIT

[START]

[OK]

If you have only one page of document to scan, go to step (6).

(4) Press the same button as you pressed in step (2).

(5) Repeat steps (3) and (4) to scan in all pages of the document.

(6) Press the OK button.

Important

Color sending is available only when the recipient’s fax machine supports color faxing.

Note

z To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being

sent, press the Stop/Reset button, then follow the instructions on the LCD.

z In case the machine was not able to send a fax, such as when the recipient’s line was busy, the

machine is equipped with the function to automatically redial the number after a specified

interval. Automatic redialing is enabled by default. See “Automatic Redialing” on page 43.

To cancel automatic redialing, wait until the machine starts redialing, press the Stop/Reset

button, then follow the instructions on the LCD.

Faxing

z Dialing the Coded Speed Dial

Prepare for faxing.

See “Prepare for faxing.” on page 42.

Press the Coded Dial button.

Press the Numeric buttons to enter the two-digit code (00 - 19) assigned to the

number you want to dial.

Press the Color button for color sending, or the Black button for black & white

sending.

Important

Color sending is available only when the recipient’s fax machine supports color faxing.

Note

To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being

sent, press the Stop/Reset button, then follow the instructions on the LCD.

z Redialing

There are two methods of redialing: Automatic redialing and Manual redialing. Automatic

redialing is enabled by default.

z Automatic Redialing

When using memory sending to send a document and the recipient’s line is busy, the

machine will redial the number after a specified interval.

You can customize the following automatic redialing settings:

• Whether or not the machine redials automatically

• The number of times the machine redials (1 to 10 times)

• The time interval between redials (1 to 99 minutes)

To change the automatic redialing settings, change the AUTO REDIAL settings in TX

SETTINGS under FAX SETTINGS.

Note

z The range of values you can set for the automatic redialing settings varies depending on

the country or region of purchase.

z To cancel automatic redialing while redialing is in progress, press the Stop/Reset button,

then follow the instructions on the LCD.

z To cancel automatic redialing when redialing is standing by, delete the unsent document

from the machine’s memory. For details, see “Printing or Deleting a Document in Memory”

on page 52.

z Manual Redialing

To redial the fax number last dialed with the Numeric buttons, press the Redial/Pause button.

Note

z For details on sending faxes, see “Sending Faxes (Memory Sending)” on page 42.

z To cancel manual redialing, press the Stop/Reset button.

Faxing

Using Other Useful Sending Functions

„ Sending from Your Computer (Windows Only)

If the machine is connected to a computer, you can send faxes using the fax driver from any

application software that has a printing function. For details, refer to the FAX Driver Guide on-

screen manual.

„ Sending/Receiving Using ECM

This machine is set to send/receive faxes in ECM (Error Correction Mode). ECM automatically

corrects errors caused by connection troubles, cross-checking the sending and receiving

conditions at the sending and receiving ends.

Note

z If the sender’s or receiver’s fax is not ECM-compatible, the fax will be sent/received in the

standard mode.

z You can disable ECM sending/receiving. Refer to “ECM TX” and “ECM RX” in “FAX SETTINGS”

of the User’s Guide on-screen manual.

z If ECM sending/receiving is enabled, transmission speed may slow down depending on the line

or connection conditions.

Faxing

Receiving Faxes

„ Flow of Receiving Faxes

The operation flow of receiving faxes is as follows:

Step 1

Select a receive mode.

See “Selecting the Receive Mode” on page 45.

Step 2

Load A4, Letter, or Legal-sized paper.

See “Loading Paper” on page 12.

Step 3

Confirm the paper settings and adjust them as needed.

See “Changing the Print Settings” on page 50.

Important

z The machine cannot receive faxes when the power is turned off. Press the ON/OFF button to

turn the power on.

z To cancel receiving, press the Stop/Reset button and follow any instructions on the LCD.

„ Selecting the Receive Mode

Select the receive mode according to your needs.

z When you have a dedicated telephone line for fax use only:

Select FAX ONLY MODE.

z When you are using a single telephone line for faxes and voice calls:

If you receive mainly voice calls and sometimes faxes, select TEL PRIORITY MODE.

If you receive mainly faxes and sometimes voice calls, select FAX PRIORITY MODE.

z When you subscribe to a ring pattern detection service provided by your telephone company.

(Not available depending on the country or region of purchase.):

Select DRPD or NETWORK SWITCH.

Note

If you do not have a dedicated phone line for fax use only, you need to connect a telephone or an

answering machine to the External device jack of this machine.

Faxing

z If You Want to Receive Only Faxes Automatically with the Machine, or

Have a Dedicated Telephone Line for Fax Use Only:

Select FAX ONLY MODE.

(A)

(B)

(A) Incoming call

(B) Receives faxes automatically.

Note

You will not be able to answer the call.

z If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Use Voice Calls More Frequently:

Select TEL PRIORITY MODE.

(B)

(C)

(A)

(D)

(A) Incoming call

(B) Voice call: The telephone will ring. Pick up the handset to answer the call.

button, then press the Color or Black button.

Note

If the machine is located away from the telephone, pick up the handset and dial 25 (the remote

receiving ID) to receive faxes (remote reception). See “Remote Receiving” on page 51.

(D) When the answering machine responds:

If it is a voice call, the answering machine responds to the call.

If it is a fax call, the machine receives the fax automatically.

Faxing

Note

z Set your answering machine to answering mode and adjust it as follows:

– The entire message should be no longer than 15 seconds.

– In the message, tell your callers how to send a fax.

z The machine can be set to receive faxes automatically after the telephone rings for a specified

length of time. Set MAN/AUTO SWITCH in RX SETTINGS under FAX SETTINGS to ON, and

then specify the automatic reception start time. Refer to “MAN/AUTO SWITCH” in “FAX

SETTINGS” of the User’s Guide on-screen manual.

z If you have subscribed to Duplex Ringing service in Hong Kong, the machine will receive faxes

automatically even if you set the receiving mode of the machine to TEL PRIORITY MODE.

z If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Want to Receive Faxes Automatically:

Select FAX PRIORITY MODE.

(B)

(A)

(C)

(A) Incoming call

(B) Voice call: The machine will ring. Pick up the handset, then press the Stop/Reset button to

answer the call.

Important

When answering a voice call, be sure to pick up the handset before pressing the Stop/Reset

button. If you press the Stop/Reset button before picking up the handset, the telephone call will be

disconnected.

Note

The following settings can be modified to control how the machine handles incoming calls. Specify

the FAX PRIORITY MODE settings in RX SETTINGS under FAX SETTINGS. Refer to “FAX

PRIORITY MODE” in “FAX SETTINGS” of the User’s Guide on-screen manual.

z The time the machine takes to determine whether a call is a fax or a voice call

z The time the machine rings when the call was a voice call

z Whether or not the machine receives the fax after the specified ring time has elapsed

Faxing

z If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service

with Your Telephone Company (US and Canada only):

Select DRPD.

(B)

(C)

(A)

(A) Incoming call

(B) Voice call: The telephone will ring. Pick up the handset to answer the call.

pattern.

z Setting the Ring Pattern

Your telephone company will assign a distinctive ring pattern to each number when you order

the DRPD service. Set the fax ring pattern that matches the pattern assigned by the

telephone company.

Note

For details on the setting the ring pattern of DRPD service, refer to “DRPD:FAX RNG PAT” in “FAX

SETTINGS” of the User’s Guide on-screen manual.

z If You Want the Machine to Automatically Switch between Fax and

Voice Calls by the Call Ring Patterns (Network Switch):

Select NETWORK SWITCH*.

* This setting may not be available depending on the country or region of purchase.

(B)

(C)

(A)

(A) Incoming call

(B) Voice call: The telephone will ring. Pick up the handset to answer the call.

pattern.

Note

z The name of this service varies depending upon a country.

z To use this feature, you need to subscribe to a compatible service provided by your telephone

company. Contact your telephone company for details.

Faxing

„ Setting the Receive Mode

Press the FAX button, then press the Menu button.

Press the OK button.

RECEIVE MODE SET

FAX PRIORITY MODE

Press the [ or ] button to select the receive mode.

Note

For details on the receive modes, see “Selecting the Receive Mode” on page 45.

Press the OK button.

The receive mode will be displayed on the bottom left of the LCD.

02/15/2007 WED 06:11

FAX 1ST

STANDARD

(A)

(A) Receive mode

FAXONLY:The receive mode is FAX ONLY MODE.

TEL 1ST: The receive mode is TEL PRIORITY MODE.

FAX 1ST: The receive mode is FAX PRIORITY MODE.

DRPD:

The receive mode is DRPD.

NET SW.: The receive mode is NETWORK SWITCH.

Faxing

„ Changing the Print Settings

Load A4, Letter, or Legal-sized plain paper in the Rear Tray to print the fax.

Important

If paper of size other than A4, Letter or Legal is loaded, the received faxes will not be printed and

“RECEIVED IN MEMORY” is displayed. Replace the paper loaded with A4, Letter or Legal sized

paper, then press the OK button.

Note

If the sender sends a document that is larger than Letter-size, such as 11" x17" or Legal-size, the

sender’s machine may send the fax automatically shrunk or divided, or send only a part of the

original.

Press the FAX button, then press the Settings button.

1.PAGE SIZE

Press the [ or ] button to select the page size from A4, 8.5" x 11", or 8.5 x 14.

Press the OK button.

Press the [ or ] button to select PLAIN PAPER.

Note

If the paper is set to a size other than A4, 8.5" x 11", or 8.5 x 14, or if it is set to a type other than

PLAIN PAPER, the received faxes will not be printed and “RECEIVED IN MEMORY” is displayed.

Correct the paper size and type, and then press the OK button.

Press the OK button.

„ Setting the Number of Rings for Fax Calls

When FAX ONLY MODE, FAX PRIORITY MODE, or DRPD is selected as the receive mode,

you can specify the number of rings for fax calls in RING COUNT in RX SETTINGS under FAX

SETTINGS.

Faxing

Using Other Useful Receiving Functions

„ Memory Receiving

If the machine receives a fax under one of the following conditions, the machine will not be able

to print the received fax and will store it in its memory. “RECEIVED IN MEMORY” is displayed in

fax mode. When the problem is resolved as described, the fax stored in memory is printed

automatically.

z Ink is low or has run out while receiving a fax: replace the FINE Cartridge.

z Paper size/type setting is incorrect: correct the paper size/type setting.

z Paper has run out while receiving a fax: load the paper and press the OK button.

z Output Tray is closed: open it.

z OFF is selected for AUTO PRINT RX: select ON.

z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.

Important

z The machine can store up to approximately 50 pages* of faxes in memory.

z If the memory becomes full, the machine cannot receive any more faxes. Print or delete the

documents stored in memory, and then contact the sender and have him/her resend them.

* When using ITU-T No.1 chart (Standard mode)

„ Remote Receiving

If the machine is located away from the telephone, pick up the handset and dial 25 (the remote

receiving ID) to receive faxes (remote reception).

z If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on

how to switch to tone dialing, see the instruction manual supplied with your telephone.

z If you have an answering machine connected to the machine that can carry out remote

control operations, the security code for this function may be the same as the remote

receiving ID. In this case, change the remote reception ID in REMOTE RX ID in REMOTE RX

in RX SETTINGS under FAX SETTINGS.

Remote reception can be disabled. Refer to “REMOTE RX” in “FAX SETTINGS” of the User’s

Guide on-screen manual.

Faxing

Document Stored in Memory

Important

If you disconnect the power cord, all the documents stored in memory are deleted. Send or print

necessary documents before disconnecting the power cord.

Note

When confirming, printing, or deleting a document stored in memory, you specify it by its transaction

number. If you do not know the transaction number for your target document, print the list of documents

first.

„ Printing a List of Documents in Memory

The machine can print a list of documents stored in memory (the memory list) showing the

transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and

transmission time of each document. When printing or deleting documents in memory, specify a

document by its transaction number.

Press the FAX button, then press the Menu button.

Press the [ or ] button to select MEMORY REFERENCE.

Press the OK button two times.

The memory list is printed.

Note

z If there are no documents stored in memory, “NO DOC. IN MEMORY” is displayed, and the

machine returns to the previous screen.

z In step 2, you can also select PRNT REPORT/LIST (see “Summary of Reports and Lists” on

page 55) and then MEMORY LIST to print the memory list.

z If you have canceled receiving a fax in progress by pressing the Stop/Reset button, the fax may

be printed after the memory list.

„ Printing or Deleting a Document in Memory

Press the FAX button, then press the Menu button.

Press the [ or ] button to select MEMORY REFERENCE.

Press the OK button.

Faxing

Press the [ or ] button to select PRINT DOCUMENT or DELETE DOCUMENT.

z If you select PRINT DOCUMENT:

(1) Press the OK button.

(2) Press the [ or ] button to select the transaction number (TX/RX NO.) of the document

you want to print, or enter the number by pressing the Numeric buttons.

If you are unsure of the transaction number, print the memory list. See “Printing a List of

Documents in Memory” on page 52.

(3) Press the OK button.

(4) Press the [ button to select YES to print the first page only, or press the ] button to

select NO to print all pages of the document.

(5) Press the OK button.

Note

If you have canceled receiving a fax in progress by pressing the Stop/Reset button, the fax

may be printed after the selected document.

(6) To print another document, return to step (2), or to finish printing, go to step 5.

z If you select DELETE DOCUMENT:

(1) Press the OK button.

(2) Press the [ or ] button to select the transaction number (TX/RX NO.) of the document

you want to delete, or enter the number by pressing the Numeric buttons.

(3) Press the OK button.

(4) Press the [ button to select YES to delete document, or press the ] button to select NO

not to delete the document.

(5) Press the OK button.

(6) To delete another document, return to step (2), or to finish deleting, go to step 5.

Press the Stop/Reset button.

Faxing

„ Checking a Document’s Details in Memory

If the machine was not able to print a received fax when the machine is in one of the following

situations, the fax is automatically stored in memory.

z If ink is low or has run out while receiving a fax

z If the paper size/type setting is incorrect

z If the paper run out while receiving a fax

z If the Output Tray is closed

z If OFF is selected for AUTO PRINT RX

z If you pressed the Stop/Reset button to cancel printing of a fax

When selecting a document in memory to be printed or deleted, you can check its details on the

LCD as follows:

PRINT DOCUMENT

(A)

TX/RX NO.

0001

(B)

(A) Transaction number (TX/RX NO.)

z A transaction number from 0001 to 4999 indicates a document being sent.

z A transaction number from 5001 to 9999 indicates a document being received.

(B) Marks before the transaction number

z No mark indicates a black & white document.

z < > indicates a color document.

z <#> indicates a black & white document being sent or printed.

z <&> indicates a color document being sent or printed.

Displaying Details of the Transaction

Press the

number).

or # button to display the details (e.g. transaction number, transaction time and fax

Note

If you are unsure of the transaction number, print the memory list. See “Printing a List of

Documents in Memory” on page 52.

Faxing

Summary of Reports and Lists

The table below shows the reports and lists that can be printed from the machine. Refer to the pages

indicated for more details.

Report Or List

Description

Activity report

Shows recent fax transactions performed by your machine.

See “Activity Report” on page 55.

Coded speed dial list

User’s data list

Lists the numbers and names registered for coded speed dialing.

See “Printing a List of the Registered Destination” on page 38.

Lists the current settings of the machine and the registered

sender information.

See “User’s Data List” on page 56.

Memory list

Lists the documents currently stored in the machine’s memory.

See “Document Stored in Memory” on page 52.

TX (Transmission) report Confirms whether a transmission was completed successfully. If

enabled, prints after each fax transmission.

See “TX Report” on page 56.

RX (Reception) report

Confirms whether a reception was completed successfully. If

enabled, prints after each fax reception. See “RX Report” on

page 56.

„ Activity Report

Prints the history of sent and received faxes. The machine is factory-set to print an Activity report

after every 20 transactions. You can also disable automatic printing of this report, or print it

manually.

Note

For details on the Activity report setting, refer to “ACTIVITY REPORT” in “FAX SETTINGS” of the

User’s Guide on-screen manual.

z Printing the Activity Report Manually

Press the FAX button, then press the Menu button.

Press the [ or ] button to select PRNT REPORT/LIST, then press the OK button.

Press the [ or ] button to select ACTIVITY REPORT, then press the OK button.

The Activity report is printed.

Faxing

„ User’s Data List

The User’s data list enables you to confirm the current settings of the machine as well as the

registered sender information. See “Registering Sender Information” on page 32.

z Printing the User’s Data List

Press the FAX button, then press the Menu button.

Press the [ or ] button to select PRNT REPORT/LIST, then press the OK button.

Press the [ or ] button to select USER’S DATA LIST, then press the OK button.

The User’s data list is printed.

„ Other Lists

z TX Report

The machine can print a TX (transmission) report after sending a document, confirming whether

the transmission was completed successfully. You can set the machine to print every time it

sends a document, or only when an error occurs. Alternatively, you can disable printing of the

report.

Note

z For details on the TX report setting, refer to “TX REPORT” in “FAX SETTINGS” of the User’s

Guide on-screen manual.

z The default setting is PRINT ERROR ONLY.

z RX Report

The machine can print an RX (reception) report after receiving a document, confirming whether

the reception was completed successfully. You can set the machine to print every time it

receives a document, or only when an error occurs. Alternatively, you can disable printing of the

report.

Note

z For details on the RX report setting, refer to “RX REPORT” in “FAX SETTINGS” of the User’s

Guide on-screen manual.

z The default setting is DO NOT PRINT.

Faxing

Routine Maintenance

When Printing Becomes Faint or Colors Are Incorrect

When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are

probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then

perform Print Head Cleaning.

If print results are not satisfactory, performing Print Head Alignment may improve print quality.

Note

Before performing maintenance

z Make sure that a FINE Cartridge has not run out of ink. See “Getting the Ink Status Information” on

page 64.

z Make sure that a FINE Cartridge is installed properly. See “Replacing FINE Cartridges” on page 67.

z Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge.

z If the error message is displayed on the LCD, see “An Error Message Is Displayed on the LCD” on

page 76.

z Increase the Print Quality setting in the printer driver settings.

Refer to the PC Printing Guide on-screen manual.

Step 1

See “Printing the Nozzle Check Pattern” on page 58.

If lines are missing or if white streaks appear

After cleaning the Print

Head, print and examine

the nozzle check pattern.

Step 2

See “Print Head Cleaning” on page 60.

If the problem is not resolved after performing

Print Head Cleaning twice

Step 3

See “Print Head Deep Cleaning” on page 61.

If the problem is not resolved after performing Print

Head Deep Cleaning twice

Step 4

See “Replacing a FINE Cartridge” on page 64.

Note

If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position.

See “Aligning the Print Head” on page 62.

Routine Maintenance

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head

nozzles.

Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized

plain paper in the Rear Tray.

Open the Paper Output Tray, then set the Paper Thickness Lever.

(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on

its front side.

(3) Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer

to “Inside” in “Main Components” of the User’s Guide on-screen manual.

Print the nozzle check pattern.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the [ or ] button to select NOZZLE CHECK, then press the OK button.

4.MAINTENANCE

NOZZLE CHECK

The machine prints a nozzle check pattern.

Examine the pattern and take the appropriate action.

See “Examining the Nozzle Check Pattern” on page 59.

Routine Maintenance

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and perform cleaning if necessary.

Note

The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE

Cartridge if the remaining amount of ink is insufficient.

See “Replacing a FINE Cartridge” on page 64.

Check the nozzle check pattern you printed.

(1)

(2)

(1) If lines of this pattern are missing, the print head nozzles need cleaning.

Example: When lines are missing (Black ink)

(2) If these patterns have white streaks, the print head nozzles need cleaning.

Example: When white streaks appear (Color ink)

When cleaning is necessary, perform Print Head Cleaning.

See “Print Head Cleaning” on page 60.

Routine Maintenance

Print Head Cleaning

Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check

pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the

Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes

ink, so perform Print Head Cleaning only when necessary.

Make sure that the machine is turned on.

Start Print Head Cleaning.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the [ or ] button to select CLEANING, then press the OK button.

4.MAINTENANCE

CLEANING

Print Head Cleaning starts.

Do not perform any other operations until Print Head Cleaning finishes. This takes about

50 seconds.

Confirm the condition of the Print Head.

When Print Head Cleaning finishes, the LCD returns to the standby mode.

Print the nozzle check pattern to check the print head condition.

See “Printing the Nozzle Check Pattern” on page 58.

Note

If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep

Cleaning. See “Print Head Deep Cleaning” on page 61.

Routine Maintenance

Print Head Deep Cleaning

If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,

which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed

in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head

Cleaning, so perform this procedure only when necessary.

Make sure that the machine is turned on.

Start Print Head Deep Cleaning.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the [ or ] button to select DEEP CLEANING, then press the OK button.

4.MAINTENANCE

DEEP CLEANING

Print Head Deep Cleaning starts.

Do not perform any other operations until Print Head Deep Cleaning finishes. This takes

about one minute.

Confirm the condition of the Print Head.

(1) Print the nozzle check pattern to check the print head condition.

See “Printing the Nozzle Check Pattern” on page 58.

(2) If the problem is not resolved, perform Print Head Deep Cleaning again.

(3) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it

with a new one. See “Replacing a FINE Cartridge” on page 64.

Routine Maintenance

Aligning the Print Head

If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head

position.

Make sure that the machine is turned on, then load two sheets of A4 or Letter-sized

plain paper in the Rear Tray.

Open the Paper Output Tray, then set the Paper Thickness Lever.

(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on

its front side.

(3) Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer

to “Inside” in “Main Components” of the User’s Guide on-screen manual.

Print the print head alignment pattern.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the [ or ] button to select ALIGN PRINT HEAD, then press the OK button.

The print head alignment pattern is printed.

Note

If you select HEAD ALIGN PRINT, the machine exits the process after printing the current

adjustment values.

Adjust the print head position.

(1) Check the printed patterns and press the [ or

] button to select the number of the pattern in

column A that has the least noticeable streaks,

then press the OK button.

Routine Maintenance

Note

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable white

streaks.

(A)

(B)

(C)

(D)

(A) Less noticeable vertical white streaks

(B) More noticeable vertical white streaks

(D) More noticeable horizontal white streaks

(2) Repeat the procedure until you finish inputting the pattern number for column L.

(3) Confirm the displayed message and press the OK button.

The second pattern is printed.

(4) Check the printed patterns and press the [ or

] button to select the number of the pattern in

column M that has the least noticeable streaks,

then press the OK button.

In the same way in step (1), select the number.

(5) Repeat the procedure until you finish inputting

the pattern number for column R.

Routine Maintenance

Replacing a FINE Cartridge

This section explains the way to confirm the ink status and the procedure to replace FINE

Cartridges.

When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of

the error. See “An Error Message Is Displayed on the LCD” on page 76 and confirm how to handle it.

When printing from your computer, error messages appear on your computer screen as well.

Note

z If there is no improvement with the quality of printing following such maintenance as Print Head

Cleaning, a FINE Cartridge is probably empty. When ink runs out, replace the FINE Cartridge.

The machine cannot print if the wrong type of FINE Cartridge is used.

z For information on compatible FINE Cartridges, see the back cover of this guide.

„ Getting the Ink Status Information

You can confirm the status of FINE Cartridges in the following ways:

z “With the LCD of this Machine” on page 64

z “With the Computer Screen” on page 65

Note

The ink level detector is mounted on the machine to detect the remaining ink level. The machine

considers as ink is full when a new FINE Cartridge is installed, and then starts to detect a

remaining ink level. If you install a used FINE Cartridge, the indicated ink level of it may not be

correct. In such case, refer to the ink level information only as a guide.

z With the LCD of this Machine

You can check the current ink level by pressing the COPY, SCAN, or FAX button. The LCD will

display the ink level for a few seconds.

Ex:

COPY MODE

BLK

COL

(A)

(A) Indicates the remaining ink volume at four different levels.

Take the appropriate action depending on the message displayed on the LCD as follows.

Ink is low. You can continue printing for a

while, but we recommend you to have a new

FINE Cartridge available.

BLACK INK LOW

COLOR INK LOW

Ink has run out. See “CHECK INK U163” in

“An Error Message Is Displayed on the LCD”

on page 76 and take appropriate action.

CHECK INK

U163

BLK COL

Ink may have run out. See “CHECK INK

U162” in “An Error Message Is Displayed on

the LCD” on page 76 and take appropriate

action.

CHECK INK

U162

BLK COL

Routine Maintenance

The function for detecting the remaining ink

level is disabled.

BLK INK VOL UNKNOWN

COL INK VOL UNKNOWN

The statuses of a Color and Black FINE

Cartridges may not be the same.

This message is displayed on the following

occasions. We recommend that you replace

the FINE Cartridge promptly.

RECOMMEND NEW B-CRT

RECOMMEND NEW C-CRT

Ink is low while printing in fax mode

Ink is low while receiving a fax in fax mode

(the received fax is stored in memory.)

Note

If you select ON for PRINT WHEN NO INK, you

can set this message not to be displayed. For

details, refer to “AUTO PRINT RX” in “FAX

SETTINGS” of the User’s Guide on-screen

manual.

z With the Computer Screen

You can confirm the status of each FINE Cartridge on the printer status monitor (Windows) and

Canon IJ Printer Utility (Macintosh).

(A)

(A) Confirm whether any symbols are displayed here.

Ink is low. You can continue printing for a while, but we recommend you to have a

new FINE Cartridge available.

Ink has run out. See “CHECK INK U163” in “An Error Message Is Displayed on

the LCD” on page 76 and take appropriate action.

Ink may have run out. See “CHECK INK U162” in “An Error Message Is Displayed

on the LCD” on page 76 and take appropriate action.

The function for detecting the remaining ink level is disabled.

Routine Maintenance

Follow the procedure below to open each of the confirmation screens.

Open the printer properties dialog box.

Refer to “Opening the Printer Properties Dialog Box Directly from Control Panel” in “Opening

the Printer Properties Dialog Box (Windows)” of the User’s Guide on-screen manual.

Click View Printer Status on the Maintenance sheet.

To confirm the FINE Cartridge information, click the Ink Details menu.

Note

You can also display the printer status monitor by clicking Canon XXX Printer (where “XXX” is

your machine’s name) which appears on the taskbar during printing.

Open the Canon IJ Printer Utility.

Refer to “Opening the Canon IJ Printer Utility (Macintosh)” in the User’s Guide on-screen

manual.

Select Ink Level Information in the pop-up menu.

To confirm the FINE Cartridge information, click Ink Details.

Note

If you have pressed the Stop/Reset button for at least 5 seconds when “CHECK INK”, “BLK INK

VOL UNKNOWN”, or “COL INK VOL UNKNOWN” appears on the LCD, note the following.

z When ink runs out, printouts will become faint or blank printouts will be printed.

z When receiving faxes, the machine will not store it in its memory even if the ink level becomes low

or run out.

Routine Maintenance

„ Replacing FINE Cartridges

When FINE Cartridges run out of ink, replace them using the following steps.

Important

Handling FINE Cartridges

z Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine

may not print out properly if you touch it.

(A)

(B)

(A) Electrical Contacts

(B) Print Head Nozzles

z To maintain optimal printing quality, we recommend the use of specified Canon brand FINE

Cartridges.

Refilling ink is not recommended.

z Once you remove a FINE Cartridge, replace it immediately. Do not leave the machine with FINE

Cartridges removed.

z Replace empty cartridges with new ones. If you insert FINE Cartridges that has been removed

once, the machine may not print out properly due to some reasons such as clogging of the

nozzles.

Furthermore, with such cartridges, the Low Ink Warning may not be displayed properly.

z Once a FINE Cartridge has been installed, do not remove it from the machine and leave it out in

the open. This will cause the FINE Cartridge to dry out, and the machine may not operate

properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within

six months of first use.

Note

z If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in

whichever ink remains, only for a while. However the print quality may be reduced compared to

when printing with both cartridges. Canon recommends to use new FINE cartridges in order to

obtain optimum qualities.

Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If

either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and

the machine cannot print.

For information on how to configure this setting, refer to the PC Printing Guide on-screen

manual.

z Color ink may be consumed even when printing a black-and-white document or when black-and

white printing is specified.

Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may

be necessary to maintain the machine’s performance.

Make sure that the machine is turned on, lift

the Scanning Unit (Printer Cover) with both

hands, then pull the Scanning Unit Support

(A) down into place.

The FINE Cartridge Holder moves to the left.

(A)

Routine Maintenance

Caution

z Do not hold the FINE Cartridge Holder to stop or move it.

z Do not touch the metallic parts inside the machine.

Important

If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the FINE Cartridge

Holder moves to the right. Close and reopen the Scanning Unit (Printer Cover) to return the holder

to the left.

Remove the empty FINE Cartridge.

(1) Push down the FINE Cartridge.

(1)

(2) Remove the FINE Cartridge.

Important

z Handle FINE Cartridges carefully to avoid staining

clothing or the surrounding area.

z Discard empty FINE Cartridges according to the

local laws and regulations regarding disposal of

consumables.

(2)

Prepare the replacement FINE cartridge.

(1) Unpack a new FINE Cartridge and remove the

orange protective tape (A) gently.

Important

z Handle FINE Cartridges carefully to avoid staining

your clothes or surrounding work area.

z Do not reattach the protective tape once you have

removed it. Discard it according to the local laws

and regulations regarding disposal of consumables.

z Do not touch the electrical contacts or Print Head

Nozzles on a FINE Cartridge. The machine may not

(A)

print out properly if you touch it.

z Be careful not to stain your clothes and hands with

ink on the removed protective tape.

Routine Maintenance

Install the FINE Cartridge.

(1) Insert a new FINE Cartridge all the way into

the appropriate slot.

The Black FINE Cartridge should be installed

into the left slot ( ) and the Color FINE

Cartridge should be into the right slot ( ).

(1)

(2) Push up the FINE Cartridge until it clicks into

place.

Important

The machine cannot be used unless both the FINE

Cartridges are installed.

(2)

Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back

to its original position, and then gently close the Scanning Unit (Printer Cover).

Caution

Be sure to hold the Scanning Unit (Printer Cover) firmly, and be careful not to get your fingers

caught.

Note

z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An

Error Message Is Displayed on the LCD” on page 76.

z When you start printing after replacing the FINE Cartridge, Print Head Cleaning is performed

automatically. Do not perform any other operations until Print Head Cleaning finishes.

z If the straight line is misaligned or the Print Head position is misaligned, align the Print Head

position.

See “Aligning the Print Head” on page 62.

Routine Maintenance

Keeping the Best Printing Results

To avoid drying of the Print Head and clogging of the nozzles, note the following.

Note

z Ink may blur depending on the paper in the following cases:

– Printed area is traced with a highlight pen or paint-stick, or

– Printed area is stained with water or sweat.

z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed

properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 57.

„ When You Turn Off the Machine

Follow the procedure below to turn off the machine.

(1) Press the ON/OFF button to turn off the machine.

(2) Confirm that the Power lamp has gone out.

This takes a few seconds or as long as around 30 seconds.

(3) Unplug the power cord from the wall outlet.

If you are using a power outlet strip, you can switch it off instead.

When you press the ON/OFF button to turn off the machine, the machine automatically puts a

protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or

switch off the power outlet strip before the Power lamp goes out, this capping will not be done

properly, causing the Print Head to dry and clog.

„ When You Are Not Using the Machine for a Long Time

When you are not using the machine for a long time, print or copy in both black & white and in

color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print

Head.

Numerous nozzles are installed in the Print Head for high-precision printing. Just as the

uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long

period of time, the print head nozzles become blocked by dried ink. Periodically printing or

cleaning the Print Head can prevent this blockage.

Routine Maintenance

Cleaning Your Machine

This section describes the cleaning procedure that is needed to maintain your machine.

Caution

z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine

threads may remain inside the machine and cause problems such as a blocked Print Head and poor

printing results. Use a soft cloth to avoid scratching the components.

z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean

the machine, as this may cause a malfunction or damage the machine’s surface.

„ Cleaning the Exterior of the Machine

Caution

Be sure to turn off the power and disconnect the power cord before cleaning the machine.

Important

z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or

similar materials, as this may scratch the surface.

z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other

chemical cleaner, as this may damage the surface.

Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface

with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.

„ Cleaning the Platen Glass and Document Cover

Caution

Be sure to turn off the power and disconnect the power cord before cleaning the machine.

Important

The inner side of the Document Cover (white sheet) (B) is easily damaged, so wipe it gently.

With a clean, soft, lint-free cloth, wipe the Platen Glass (A) and the inner side of the Document

Cover (white sheet) (B) gently. Make sure not to leave any residue, especially on the Platen

Glass.

(B)

(A)

Routine Maintenance

„ Cleaning the Paper Feed Roller (Roller Cleaning)

Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear

the roller, so perform this only when necessary.

Make sure that the machine is turned on, and then remove any paper from the

Rear Tray.

Open the Paper Output Tray.

(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on

its front side.

Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the [ or ] button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

Repeat step 3 twice.

Make sure that the paper feed roller stops rotating, then load three or more sheets

of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to

“Inside” in “Main Components” of the User’s Guide on-screen manual.

Repeat step 3 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the

Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean

it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve

the problem, contact your Canon service representative.

(A)

Routine Maintenance

„ Cleaning the Inside of the Machine (Bottom Plate Cleaning)

This section describes how to clean the inside of the machine. If the inside of the machine

becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.

Important

Do not perform any other operation while the bottom plate is being cleaned.

Make sure that the machine is turned on, and then remove any paper from the

Rear Tray.

Open the Paper Output Tray.

(1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on

its front side.

Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then

unfold the paper.

Load this and only this sheet of paper in the

(A)

Rear Tray with the open side to the front.

Set the Paper Thickness Lever to the left. For

details on the Paper Thickness Lever, refer to

“Inside” in “Main Components” of the User’s Guide

on-screen manual.

Perform bottom plate cleaning.

(1) Press the Menu button repeatedly until

MAINTENANCE appears.

(2) Press the [ or ] button to select BOTTOM

CLEANING, then press the OK button.

The paper cleans the inside of the machine as

it feeds through the machine.

(A) Load the paper after unfolding it.

Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate

Cleaning again.

If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions

inside the machine may be stained. Clean them according to instructions. See “Cleaning the

Protrusions Inside the Machine” on page 74.

Note

When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.

Routine Maintenance

„ Cleaning the Protrusions Inside the Machine

If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton

swab or the like.

Caution

Be sure to turn off the power and disconnect the power cord before cleaning the machine.

Routine Maintenance

Troubleshooting

This section describes troubleshooting tips for problems you may encounter when using the

machine.

Note

This section mainly describes the methods of machine operation for troubleshooting. To handle problems

using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how

to view the on-screen manuals, see “Reading the On-screen Manuals” on page 97.

z “An Error Message Is Displayed on the LCD” on page 76

z “LCD Cannot Be Seen At All” on page 78

z “An Unintended Language Is Displayed on the LCD” on page 79

z “Cannot Install the MP Drivers” on page 80

z “Cannot Connect to Computer Properly” on page 81

z “Print Results Not Satisfactory” on page 82

z “The Print Result Not Satisfactory When Copying” on page 86

z “Printing Does Not Start” on page 86

z “Paper Does Not Feed Properly” on page 87

z “Paper Jams” on page 88

z “Error Message Appears on the Computer Screen” on page 89

z “Error Message Appears on a PictBridge Compliant Device” on page 91

z “Scanning Problems” on page 92

z “Problems Receiving Faxes” on page 92

z “Problems Sending Faxes” on page 94

z “Telephone Problems” on page 95

If an Error Occurs When the Machine Is Connected to a Computer

When an error occurs in printing such as the machine is out of paper or paper is jammed, a

troubleshooting message is displayed automatically. Take the appropriate action described in the

message.

The message may vary depending on the version of your Windows operating system.

Troubleshooting

An Error Message Is Displayed on the LCD

If an error message is displayed on the LCD, take the corresponding action described below.

Message

Action

CHECK INK

The FINE Cartridge may not be installed properly, or the Cartridge may not be

compatible with this machine. Open the Scanning Unit (Printer Cover) and

install the appropriate FINE Cartridge.

U051/U052/U053/U059

If the error is not resolved, the FINE Cartridge may be damaged. Contact your

Canon service representative.

CHECK INK

U075/U076

Make sure that each FINE Cartridge is installed in the correct position.

See “Replacing a FINE Cartridge” on page 64.

CHECK INK

U140

The FINE Cartridge may not be compatible with this machine. Install the

appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 64.

CHECK INK

U150

The FINE Cartridge may not be installed properly.

Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly.

If the error is not resolved, the FINE Cartridge may be damaged. Contact your

Canon service representative.

CHECK INK

U162

Ink may have run out.

The function for detecting the remaining ink level will be disabled since the ink

level cannot be correctly detected.

If you want to continue printing without this function, press the Stop/Reset

button for at least 5 seconds.

Canon recommends to use new genuine Canon cartridges in order to obtain

optimum qualities.

Please be advised that Canon shall not be liable for any malfunction or trouble

caused by continuation of printing under the ink out condition.

CHECK INK

U163

Ink has run out.

Replace the ink cartridge and close the Scanning Unit (Printer Cover).

If printing is in progress and you want to continue printing, press the Stop/Reset

button for at least 5 seconds with the ink cartridge installed. Then printing can

continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting

print quality is not satisfactory, if printing is continued under the ink out

condition.

REQ. SERVICE SOON

The machine has a built-in ink absorber to hold the ink used during Print Head

Cleaning, for example.

This error message indicates that the ink absorber is nearly full.

Press the OK button to cancel the error so you can continue printing.

However, because printing is disabled once the ink absorber becomes

completely full and until the ink absorber is replaced, you are recommended to

contact your Canon service representative as early as possible. (You will need

to replace a particular part of the machine.)

INCOMPATIBLE CAMERA

A communication time out occurs if an operation takes too long or if it takes too

much time to send data. This may cancel printing. In such cases, disconnect

and reconnect the USB cable.

When printing from a PictBridge compliant device, depending on the model or

brand of your device, you may have to select a PictBridge compliant print mode

on the device before connecting it to the machine. You may also have to turn on

your device or select Play mode manually after connecting the device to the

machine. Perform necessary operations before connecting your device referring

to its instruction manual.

If the error is still not resolved, check if you can print another photograph.

UNSUPPORTED USB HUB

If a PictBridge compliant device is connected via a USB hub, remove the hub

and connect it directly to the machine.

Troubleshooting

Message

Action

CHECK PRINTER

Turn off the machine, and unplug the power cord of the machine from the power

supply. After a while, plug the power cord of the machine back in, and then turn

on the machine. If the same error occurs, contact your Canon service

representative.

SCANNER ERROR

LOAD PAPER

Make sure that the protective material is removed from the FINE Cartridge

Holder, then turn the machine off and back on again. If the problem is not

resolved, contact your Canon service representative.

Reload the paper correctly and press the OK button.

Note

Pressing the Stop/Reset button also enables you to resolve the error, when

sending faxes before printing out received data. After you press the Stop/Reset

button to resolve the error, ensure to press the FAX button in order to print out

data remained in memory.

PAPER JAMMED

If paper has jammed in the machine, clear the jam, reload the paper in the

machine correctly and then press the OK button.

CHANGE PAPER TO

The paper size setting is set to a size other than A4, Letter or Legal.

Set the paper size setting to A4, Letter or Legal and load paper of the same

size.

COVER IS OPEN

You opened the Scanning Unit (Printer Cover) during an operation.

Return the Scanning Unit (Printer Cover) to its original position.

DEVICE IN USE

You are unable to turn off the machine with the ON/OFF button because the

machine is performing an operation.

CANNOT TURN OFF

The machine is performing an operation. Wait until the operation has finished,

then turn off the machine.

MEMORY IS FULL

The machine’s memory is full because it has received too many documents, or

a very long or detailed document.

Contact the sender and have him/her divide and resend them.

„ Fax Related Messages

Message

Action

BUSY/NO SIGNAL

z The telephone number you dialed is busy.

Try dialing again after waiting for a moment. See “Redialing” on page 43.

z The fax number dialed was incorrect.

Check the fax number and dial again.

z The recipient’s fax machine is not working.

Contact the recipient and have them check their fax machine.

z The recipient is not using a G3 machine.

Contact the recipient and ask them to send or receive the document using a

G3 machine.

z The touch tone/rotary pulse setting on your machine is incorrect.

Set the machine to the setting that matches your telephone line. See “Setting

the Telephone Line Type” on page 30.

z The receiving fax machine did not answer within 55 seconds (after all

automatic redialing attempts).

Contact the recipient and have them check their fax machine. For an

overseas call, add pauses to the registered number.

HANG UP PHONE

NO ANSWER

The handset is not placed in the handset cradle correctly. Replace the handset

correctly.

The recipient’s fax machine does not answer.

Check the number. Try dialing again after waiting for a moment.

NO TONE DETECTED

The telephone line cable with a modular plug is not plugged in properly, or DIAL

TONE DETECT is set to ON. Make sure that the cable is plugged in properly,

and resend the fax after a while. If you still cannot send the fax, set DIAL TONE

DETECT to OFF.

Troubleshooting

Message

Action

NO RX PAPER

The other party’s fax machine is out of paper or its memory is full.

Contact the other party and have them load paper in their fax machine or free up

space in their fax machine’s memory.

NO TEL NUMBER

The coded speed dialing code you entered has not been registered.

RECEIVED IN MEMORY

If the machine receives a fax under one of the following conditions, the machine

will not be able to print the received fax and will store it in its memory.

When the problem is resolved as described, the fax stored in memory is printed

automatically.

z Ink is low or has run out while receiving a fax: replace the FINE Cartridge.

See “Replacing a FINE Cartridge” on page 64.

z Paper size/type setting is incorrect: correct the paper size/type setting.

z Paper has run out while receiving a fax: load the paper and press the OK

button.

z Output Tray is closed: open it.

z OFF is selected for AUTO PRINT RX: select ON.

z You pressed the Stop/Reset button to cancel printing of a fax: press the FAX

button.

TRY AGAIN IN B&W

TX/RX CANCELLED

The recipient’s fax machine is not color-compatible. Press the Black button to

resend the faxes.

You pressed the Stop/Reset button to cancel the transmission.

If required, try sending or receiving again.

TX/RX NO.nnnn

When the machine sends or receives a fax, it assigns a unique identification

number (nnnn).

Write the number down if you will need it later.

LCD Cannot Be Seen At All

Cause

Action

The machine is not powered on or the

LCD is in the screen-saver mode.

z If the Power lamp is off

The machine is not powered on. Connect the power cord and press the ON/

OFF button. The machine will power on and the LCD will display a message.

z If the Power lamp is lit

The LCD may be in the screen-saver mode. On the Operation Panel, press a

button other than the ON/OFF button.

Troubleshooting

An Unintended Language Is Displayed on the LCD

Cause

Action

The language you want to be displayed Select the language according to the following procedure.

is not selected.

(1)Press the ON/OFF button to turn on the machine.

(2)Press the Menu button three times.

(3)Press the ] button twice, then press the OK button.

(4)Press the ] button once, then press the OK button.

(5)Press the [ button repeatedly to select the leftmost language.

(6)Press the ] button the number of times in the following list according to your

desired language.

– JAPANESE: 0 time

– ENGLISH: 1 time

– GERMAN: 2 times

– FRENCH: 3 times

– ITALIAN: 4 times

– SPANISH: 5 times

– DUTCH: 6 times

– PORTUGUESE: 7 times

– NORWEGIAN: 8 times

– SWEDISH: 9 times

– DANISH: 10 times

– FINNISH: 11 times

– RUSSIAN: 12 times

– CZECH: 13 times

– HUNGARIAN: 14 times

– POLISH: 15 times

– SLOVENE: 16 times

– TURKISH: 17 times

(7)Press the OK button.

The desired language is displayed on the LCD.

(8)Press the Stop/Reset button.

Troubleshooting

Cannot Install the MP Drivers

Cause

Action

If you were unable to proceed beyond the Printer Connection screen, follow

the procedure below to reinstall the MP Drivers.

Unable to proceed beyond the Printer

Connection screen.

(1)Click Cancel on the Printer Connection screen.

(2)Click Start Over on the Installation Failure screen.

(3)Click Back on the screen that appears next.

(4)Click Exit on the PIXMA XXX screen (where “XXX” is your machine’s name),

then remove the CD-ROM.

(5)Turn the machine off.

(6)Restart your computer.

(7)Make sure you have no application software running, including anti-virus

software.

(8)Follow the procedure described in your setup sheet to reinstall the MP

Drivers.

Installation does not start automatically

when the Setup CD-ROM is inserted

into your computer’s disc drive.

(1)Click Start then Computer.

In Windows XP, Click Start then My Computer.

In Windows 2000, double-click the My Computer icon on the desktop.

(2)Double-click the CD-ROM icon

on the displayed window.

Note

To use the Run command to start the setup program, specify your disc drive and

then the name of the setup program, MSETUP4.EXE. The drive letter of the disc

drive depends on your computer.

Double-click the CD-ROM icon on your desktop to start installation.

If the CD-ROM icon is not displayed, restart your computer.

If the CD-ROM icon is still not displayed, try different disks and see if they are

displayed. If other disks are displayed, there is a problem with the Setup CD-

ROM. Contact your Canon service representative.

Troubleshooting

Cause

Action

Installation procedure not followed

correctly.

Follow the procedure described in your setup sheet for proper installation.

If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart

your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide

on-screen manual.

Note

If the installer was forced to be terminated due to a Windows error, the system

may be in an unstable condition and you may not be able to install the MP

Drivers. Restart your computer before reinstalling.

Cannot Connect to Computer Properly

„ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work

Cause

Action

Your system environment is not fully

compatible with USB 2.0 Hi-Speed.

If your system environment is not fully compatible with USB 2.0 Hi-Speed, the

machine will operate at a lower speed provided under USB 1.1. In this case, the

machine operates properly but printing speed may slow down due to

communication speed.

Check the following to ensure that your system environment supports USB 2.0

Hi-Speed connection.

z The USB port on your computer supports USB 2.0 Hi-Speed connection.

z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-

Speed connection.

Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable

to be no longer than around 10 feet / 3 meters.

z The operating system of your computer supports USB 2.0 Hi-Speed

connection.

Obtain and install the latest update for your computer.

z The USB 2.0 Hi-Speed driver operates properly.

Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your

hardware and install it on your computer.

Important

For details on USB 2.0 Hi-Speed of your system environment, contact the

manufacturer of your computer, USB cable, or USB hub.

„ “This device can perform faster” Message Is Displayed

Cause

Action

Your system environment is not fully

compatible with USB 2.0 Hi-Speed.

Your system environment is not compatible with USB 2.0.

See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on

page 81.

Troubleshooting

Print Results Not Satisfactory

If the print result is not satisfactory, confirm the paper and print quality settings first.

z Do the page size and media type settings match the size and type of the

loaded paper?

When these settings are incorrect, you cannot obtain a proper print result. If you are printing a

photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.

Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In

borderless printing, uneven coloring may occur depending on the combination of the paper type

setting and the loaded paper.

z Did you set the print quality setting appropriately?

Select a print quality option suitable to the paper and image for printing. If you notice blurs or

uneven colors, increase the print quality setting and try printing again.

* When printing from a PictBridge compliant device, set the print quality setting by using the

Operation Panel on the machine. You cannot make this setting from a PictBridge compliant

device.

The method to confirm the paper and print quality settings differs depending on what you do with

your machine.

To copy by operating the

machine

Confirm by using the Operation Panel on the machine. Refer to

the User’s Guide on-screen manual.

To print from a PictBridge

compliant device

Confirm by using your PictBridge compliant device or the

Operation Panel on the machine. See “Printing Photographs

Directly from a Compliant Device” on page 23.

To print from a computer

Confirm by using the printer driver.

Refer to the PC Printing Guide on-screen manual.

If the problem is not resolved even if the paper and print quality settings are correct, there may be

other causes. See also the sections below.

„ Colors Are Unclear

Cause

Action

Color correction is not enabled.

When printing photographs or other graphics, enabling color correction may

improve color.

When performing direct printing, select VIVID ON in the print settings.

When printing from your computer, refer to “Print Results Not Satisfactory” in the

User’s Guide on-screen manual.

Troubleshooting

„ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight

Lines Are Misaligned

Cause

Action

FINE Cartridge is not installed properly. Remove the FINE Cartridge, then reinstall it.

/ There is no ink left.

Small dusts may be stuck between the contact points. In this case, the print

result may be improved by reinstalling the FINE Cartridge.

Also, check that the protective tape (A) is removed.

(A)

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 57 and

perform any necessary maintenance operation.

The media is loaded with the wrong

side facing upwards.

Many types of paper are made to be printed on only a particular side of the

paper.

Printing on the wrong side may cause unclear prints or prints with reduced

quality.

For detailed information on the printable side, refer to the instruction manuals

supplied with the paper.

Print Head is misaligned.

If you did not align the Print Head after installation, straight lines may be printed

misaligned. Make sure to align the Print Head after you install it.

See “Aligning the Print Head” on page 62 to perform Print Head Alignment using

the Operation Panel.

„ White Streaks

Cause

Action

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 57 and

perform any necessary maintenance operation.

Troubleshooting

„ Printed Paper Curls or Has Ink Blots

Cause

Action

Paper is too thin.

When printing data with high color saturation such as photographs or images in

deep color, we recommend using Photo Paper Pro or other Canon specialty

paper. See “Media Types You Cannot Use” on page 11.

„ Printed Surface Is Scratched/Paper Is Smudged

Cause

Action

Paper feed roller is dirty.

Clean the paper feed roller. Cleaning the paper feed roller will wear the roller, so

perform this procedure only when necessary.

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”

on page 72.

Inside of the machine is dirty.

When performing duplex printing, if the specified page size does not match the

actual size of paper loaded in the paper source, the inside will become stained

with ink, causing printed paper to become smudged.

Perform the Bottom Plate Cleaning to clean the inside of the machine.

For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate

Cleaning)” on page 73.

Note

To prevent the inside of the machine from getting stained, set the page size

correctly.

Printing on inappropriate type of paper.

z Check to see if the paper you are printing on is not too thick or curled.

See “Media Types You Cannot Use” on page 11.

z When performing Borderless Printing, print quality may be reduced at the top

and bottom edges of the paper. Make sure that the paper you are using is

suitable for Borderless Printing.

For details, refer to “Printing Area” in the User’s Guide on-screen manual.

Troubleshooting

Cause

Action

Paper is curled.

For Plain Paper

Turn the paper over and reload it to print on the other side.

Leaving the paper loaded in the Rear Tray for a long time may cause the paper

to curl. If this happens, load the paper with the other side facing up. It may

resolve the problem.

We recommend putting unused paper back into the package and keep them on

a level surface.

For Other Paper

If you are using paper with either any of the corners or the whole printing

surface curled, the paper may become dirty, not feed properly, or both. Use such

paper after correcting paper curl as follows.

(1)With the printing side (A) facing up, cover the paper with a fresh sheet of

plain paper to avoid staining or scratching the surface.

(2)Roll up the paper in a direction opposite to paper curl as seen below.

(1)

(2)

(A)

(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2

to 5 mm (B) in height.

(A)

(B)

We recommend printing curl-corrected paper one sheet at a time.

Note

Depending on the media type, the paper may be smudged or may not be fed

properly even if it is not curled.

In such case, follow the procedure described above in “For Other Paper” to curl

the paper before printing.

This may improve the print result.

Inappropriate Paper Thickness Lever

setting.

Adjust the position of the Paper Thickness Lever according to the type of paper

you are printing on.

See “Paper Handling” on page 10.

Depending on the printing content, the printing surface may become scratched

even for the types of paper to set the lever to the left. In this case, set the Paper

Thickness Lever to the right.

* Reset the Paper Thickness Lever to the left when you finish printing. If the

lever is not set back to the left, the inside of the machine is more likely to get

dirty due to the wider clearance between the print head and the loaded paper.

It may also reduce print quality.

Note

If the corners or edges of the paper are smudged, try to print with the Paper

Thickness Lever set to the right.

Printing graphics with the intensity

setting set too high.

Especially if you are using plain paper to print images with high intensity, the

paper may absorb too much ink and become wavy, causing paper abrasion.

When copying, see “Changing the Copy Settings” on page 17 and reduce the

INTENSITY setting. Then try printing again.

When printing from your computer, refer to “Print Results Not Satisfactory” in the

User’s Guide on-screen manual.

Printing beyond the recommended

printing area.

If you are printing beyond the recommended printing area of your printing paper,

the lower edge of the paper may become stained with ink.

Resize your original document in your application software.

For details on recommended printing area, refer to “Printing Area” in the User’s

Guide on-screen manual.

Troubleshooting

„ Colors Are Uneven or Streaked

Cause

Action

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 57 and

perform any necessary maintenance operations.

Print Head is misaligned.

See “Aligning the Print Head” on page 62 to perform Print Head Alignment using

the Operation Panel.

The Print Result Not Satisfactory When Copying

Cause

Action

The original document is not loaded

correctly.

Check that the original is loaded correctly on the Platen Glass.

See “Loading Original Documents” on page 8.

The original document is not loaded

with the side to be copied face down.

When loading the original on the Platen Glass, the side to be copied should be

face down.

The original document is a printout

from this machine.

Print quality may be reduced if you copy a printout.

Instead of copying a printout, print the original directly either from the digital

camera or your computer.

The Platen Glass or the inner side of

the Document Cover is dirty.

Clean the Platen Glass and the inner side of the Document Cover.

See “Cleaning the Platen Glass and Document Cover” on page 71.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 82.

Printing Does Not Start

Cause

Action

Unnecessary print jobs are left in

queue. / Computer problems.

Restarting your computer may solve the problem.

If there are any unnecessary print jobs, follow the procedure below to delete

them.

(1)Open the printer properties dialog box.

Refer to “Opening the Printer Properties Dialog Box Directly from Control

Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the

User’s Guide on-screen manual.

(2)Click the Maintenance tab and then View Printer Status.

The printer status monitor is displayed.

(3)Click Display Print Queue.

(4)Select Cancel All Documents on the Printer menu.

You may not be able to select this depending on the privileges of the

account.

(5)When the confirmation message is displayed, click Yes.

The print jobs are deleted.

(1)Click the printer icon in the Dock to display the list of print jobs in progress.

In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print

Center and double-click the name of your machine in the Printer List.

(2)Select the print job to delete and click

The print jobs are deleted.

Troubleshooting

Cause

Action

The machine is not ready.

Check if the Power lamp is lit green.

If the Power lamp is off, turn the machine on.

While the Power lamp is flashing green, the machine is initializing. Wait until the

Power lamp stops flashing and remains lit green.

Note

When printing large data such as a photo or graphics, it may take longer to start

printing.

Paper Does Not Feed Properly

Cause

Action

Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.

See “Media Types You Cannot Use” on page 11.

Paper feed roller is dirty.

Clean the paper feed roller. Cleaning the paper feed roller will wear the roller, so

perform this procedure only when necessary.

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”

on page 72.

Paper not loaded properly.

Make sure of the following when you load paper in the machine.

z When loading two or more sheets of paper, align the edges of the sheets

before loading.

z Always load the paper in portrait orientation in the Rear Tray, regardless of

the printing orientation.

z Load the paper with the print side facing UP. Align the paper stack against

the right side of the Rear Tray and slide the Paper Guide so that it just

touches the left edge of the stack.

For details on loading paper, see “Loading Paper” on page 12.

Too much paper loaded.

Make sure that the paper stack does not exceed the load limit. However, proper

feeding of paper may not be possible at this maximum capacity depending on

the type of paper or environmental conditions (either very high or low

temperature and humidity).

In such cases, reduce the sheets of paper you load at a time to around half.

For details on loading paper, see “Loading Paper” on page 12.

Foreign object in the Rear Tray.

Make sure that there are no foreign objects in the Rear Tray.

Envelopes not prepared nor loaded

properly.

z When printing on envelopes, see “Loading Envelopes” on page 14, and

prepare the envelopes before printing.

Once you have prepared the envelopes, load them in the machine in portrait

orientation. If the envelopes are placed in landscape orientation, they will not

feed properly.

z Set the Paper Thickness Lever to the right.

Troubleshooting

Paper Jams

Cause

Action

Paper jammed in the Paper Output Slot Remove the paper following the procedure below.

or the Rear Tray.

(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output

Slot, whichever is easier.

z If the paper tears and a piece remains inside the machine, turn the machine

off, open the Scanning Unit (Printer Cover) and remove it.

Be careful not to touch the components inside the machine.

After removing all paper, close the Scanning Unit (Printer Cover), and turn it

back on.

z If you cannot pull the paper out, turn the machine off and turn it back on. The

paper will be ejected automatically.

(2)Reload the paper in the machine, and press the OK button on the machine.

If you turned off the machine in step (1), all print jobs in queue are canceled.

Reprint if necessary.

Note

z For details on how to load paper, see “Loading Printing Paper” on page 9.

z When reloading the paper in the machine, see “Paper Does Not Feed

Properly” on page 87 to confirm that you are using the correct paper and are

loading it into the machine correctly.

If you cannot remove the paper or the paper tears inside the machine, or if the

paper jam error continues after removing the paper, contact your Canon service

representative.

Landscape credit card-sized paper

jammed inside the machine.

Do not load credit card-sized paper in landscape orientation.

Slowly pull out the paper from the Rear Tray and remove it.

If you cannot remove the jammed paper or the paper jam error continues after

removing the paper, contact your Canon service representative.

Troubleshooting

Error Message Appears on the Computer Screen

„ Writing Error/Output Error/Communication Error

Cause

Action

The machine is not ready.

Confirm that the Power lamp is lit green.

If the Power lamp is off, turn the machine on.

While the Power lamp is flashing green, the machine is initializing. Wait until the

Power lamp stops flashing and remains lit green.

If the Alarm lamp is lit orange, an error may have occurred on the machine. For

details on how to resolve the error, see “An Error Message Is Displayed on the

LCD” on page 76.

Printer port setting does not match the Check the printer port settings.

computer’s interface connecting the

* In the following instruction, “XXX” signifies your machine’s name.

machine.

(1)Log into a user account with the administrator privilege.

(2)Click Control Panel, then Printer under Hardware and Sound.

In Windows XP, click Control Panel, Printers and Other Hardware, then

Printers and Faxes.

In Windows 2000, click Control Panel then Printers.

(3)Right-click the Canon XXX Printer icon, and select Properties.

(4)Click the Ports tab to confirm the port settings.

Make sure that a port named USBnnn (where “n” is a number) with Canon

XXX Printer appearing in the Printer column is selected for Print to the

following port(s).

If the port setting is not correct, reinstall the MP Drivers or change the port

setting according to the interface you are using.

The machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the

computer.

z If you are using a relay device such as a USB hub, disconnect it, connect the

machine directly to the computer, and try printing again. If printing starts

normally, there is a problem with the relay device.

Consult the reseller of the relay device for details.

z There could also be a problem with the USB cable. Replace the USB cable

and try printing again.

MP Drivers are not installed properly.

The MP Drivers may not be installed properly. Uninstall them following the

procedure described in the PC Printing Guide on-screen manual and reinstall

them following the procedure described in your setup sheet.

Troubleshooting

„ Error No.: 300 Is Displayed

Cause

Action

The machine is not ready.

Confirm that the Power lamp is lit green.

If the Power lamp is off, turn the machine on.

While the Power lamp is flashing green, the machine is initializing. Wait until the

Power lamp stops flashing and remains lit green.

If the Alarm lamp is lit orange, an error may have occurred on the machine. For

details on how to resolve the error, see “An Error Message Is Displayed on the

LCD” on page 76.

Machine is not connected properly.

Make sure that the USB cable is securely plugged in to the machine and the

computer.

z If you are using a relay device such as a USB hub, disconnect it, connect the

machine directly to the computer, and try printing again. If printing starts

normally, there is a problem with the relay device.

Consult the reseller of the relay device for details.

z There could also be a problem with the USB cable. Replace the USB cable

and try printing again.

Your machine is not selected in Printer Select your machine’s name in Printer on the Print dialog box.

on the Print dialog box.

If your machine’s name does not appear in Printer, follow the procedure below

to check that the driver for your machine is installed to your computer.

(1)Select Print & Fax Preferences in Printer.

In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List in Printer.

(2)Check that your machine’s name is displayed in the list of printers and that

the check box is selected.

In Mac OS X v.10.2.8, check that your machine’s name is displayed in

Printer List.

(3)If your machine’s name is not displayed, click Add(+) to add the machine.

If you cannot add the machine, follow the procedure described in your setup

sheet to reinstall the MP Drivers.

„ Error No.: 1700/1710 Is Displayed

Cause

Action

The ink absorber is almost full.

See “REQ. SERVICE SOON” in “An Error Message Is Displayed on the LCD”

on page 76.

„ Error No.: 2001 Is Displayed

Cause

Action

No response from connected digital

camera or video camcorder. /

Connected digital camera or video

camcorder is not compatible with this

machine.

See “INCOMPATIBLE CAMERA” in “An Error Message Is Displayed on the

LCD” on page 76.

Troubleshooting

„ Error No.: 2002 Is Displayed

Cause

Action

PictBridge compliant device is

connected via a USB hub.

See “UNSUPPORTED USB HUB” in “An Error Message Is Displayed on the

LCD” on page 76.

Error Message Appears on a PictBridge Compliant

Device

The following are the possible errors that may occur when printing directly from a PictBridge

compliant device and the countermeasures to clear them.

Note

z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.

The error messages and operations may vary depending on the device you are using.

For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take

the appropriate action to clear the error. For details, see “An Error Message Is Displayed on the LCD”

on page 76.

z For the errors indicated on the PictBridge compliant device and their solution, also refer to the

instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message

On PictBridge

Action

Compliant Device

“Printer in use”

If the machine is printing from the computer or warming up, wait until the job

ends. When it is ready, the machine starts printing automatically.

When printing first after changing the media type, the message asking you to

confirm the position of the paper thickness lever may appear on the LCD on the

machine. If this message is displayed, make sure that the paper thickness lever

is set appropriate, then press the OK button on the machine.

“No paper”

Load paper in the Rear Tray, and select Continue* in the display on your

PictBridge compliant device.

* To resume printing, you can also press the OK button on the machine instead

of selecting Continue on the camera.

“Paper Error”

“Paper jam”

Open the Paper Output Tray. The machine resumes printing.

Select Stop in the display on your PictBridge compliant device to stop printing.

Remove the jammed paper, load new paper, press the OK button on the

machine, and try printing again.

“Printer cover open”

“No print head”

Close the Scanning Unit (Printer Cover) on the machine.

The FINE Cartridge is not installed or the Cartridge may not be compatible with

this machine.

For details on how to resolve the error, see “CHECK INK U051/U052/U053/

U059” in “An Error Message Is Displayed on the LCD” on page 76.

“Waste tank full”/

“Ink absorber full”

The ink absorber is nearly full.

For details on how to resolve the error, see “REQ. SERVICE SOON” in “An

Error Message Is Displayed on the LCD” on page 76.

Troubleshooting

Error Message

On PictBridge

Action

Compliant Device

“No ink”/

z The FINE Cartridge has or may have run out of ink.

“Ink cassette error”

z The FINE Cartridge may not be installed properly or may not be compatible

with this machine.

Check the error message on the LCD and take the appropriate action to resolve

the error.

See “An Error Message Is Displayed on the LCD” on page 76.

“Hardware Error”

“Printer error”

FINE Cartridge errors have occurred. Replace the FINE Cartridge. See

“Replacing a FINE Cartridge” on page 64.

An error requiring servicing may have occurred. (Machine Power lamp flashes

green and Alarm lamp flashes orange alternately.)

Disconnect the USB cable between the machine and the PictBridge compliant

device, turn off the machine, and unplug the power cord of the machine from the

power supply. After a while, plug the power cord of the machine back in, turn on

the machine, and then reconnect the PictBridge compliant device to the

machine.

If the same error occurs, contact your Canon service representative.

Scanning Problems

„ ScanGear Won’t Start

Cause

Action

The scanner driver (ScanGear) is not

installed.

Follow the procedure described in your setup sheet to reinstall the MP Drivers.

„ Other Scanning Troubles

Refer to the Scanning Guide on-screen manual.

Problems Receiving Faxes

„ Cannot Receive a Fax, Cannot Print a Fax

Cause

Action

The machine is not powered on.

z You cannot receive faxes if the power is turned off. Press the ON/OFF button

to turn the power on.

z After a power failure or disconnecting of the power cord, press the ON/OFF

button to turn the power on.

The machine’s memory is full.

Either print or delete documents in memory (see “Printing or Deleting a

Document in Memory” on page 52.) to free up memory. Then ask the sender to

resend the fax.

There was an error during reception.

z Check the LCD for an error message. See “An Error Message Is Displayed

on the LCD” on page 76.

z Print the Activity report and check for an error. See “Printing the Activity

Report Manually” on page 55.

The telephone line is not correctly

connected.

Check that the telephone line is connected correctly to the Telephone Line Jack

and that the telephone (or another external device such as an answering

machine or a computer modem) is connected correctly to the External Device

Jack. Refer to your setup sheet.

Troubleshooting

Cause

Action

A paper size other than A4, Letter or

Legal* is loaded.

If a paper size other than A4, Letter or Legal* is loaded, incoming faxes are not

printed and are stored in memory. Change the paper to A4, Letter or Legal* size,

then press the OK button on the machine.

The machine is not set to the

appropriate receive mode.

Check the receive mode setting, and change it to a mode suited to your

connection if necessary.

FAX ONLY MODE

See “If You Want to Receive Only Faxes Automatically with the Machine, or

Have a Dedicated Telephone Line for Fax Use Only:” on page 46.

TEL PRIORITY MODE

See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Use Voice Calls More Frequently:” on page 46.

FAX PRIORITY MODE

See “If You Are Using a Single Telephone Line for Faxes and Voice Calls and

Want to Receive Faxes Automatically:” on page 47.

DRPD

See “If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Service

with Your Telephone Company (US and Canada only):” on page 48.

NETWORK SWITCH

See “If You Want the Machine to Automatically Switch between Fax and Voice

Calls by the Call Ring Patterns (Network Switch):” on page 48.

* Legal may not be available depending on the country or region of purchase.

„ Machine Does Not Switch Automatically between Voice and Fax Calls

Cause

Action

The receive mode displayed on the

bottom left of the LCD is FAXONLY.

If the receive mode is set to FAX ONLY MODE, there will be no automatic

switching between voice and fax calls. Set the receive mode to TEL PRIORITY

MODE, FAX PRIORITY MODE, DRPD^*1, or NETWORK SWITCH^*2

If the receive mode is TEL PRIORITY MODE, connect an answering machine to

the machine and check that a message plays back when the answering

machine answers.

^*1This setting is only available in US and Canada.

^*2This setting may not be available depending on the country or region of purchase.

„ Quality of Received Fax is Poor

Cause

Action

ECM RX is set to OFF.

Set ECM RX to ON. Refer to “ECM RX” in “FAX SETTINGS” of the User’s Guide

on-screen manual.

The sender’s original document or fax

machine is dirty.

The image quality of the fax is mainly determined by the sender’s fax machine.

Contact the sender and check whether the scanning area of his/her fax machine

is not dirty.

ECM sending/receiving is not enabled

although the line/connection is poor.

z On the machine, set ECM RX to ON. Refer to “ECM RX” in “FAX SETTINGS”

of the User’s Guide on-screen manual.

z Contact the sender and check that his/her machine is set to enable ECM

sending.

z If the sender’s or receiver’s fax is not ECM-compatible, the fax will be sent/

received in the standard mode.

z Reduce the reception start speed. Refer to “RX START SPEED” in “FAX

SETTINGS” of the User’s Guide on-screen manual.

Troubleshooting

„ Repeated Errors Occur When You Receive a Fax

Cause

Action

The telephone line condition or the

connection is poor.

Reduce the reception start speed. Refer to “RX START SPEED” in “FAX

SETTINGS” of the User’s Guide on-screen manual.

If there is a poor line or connection, reducing the reception start speed may

correct the error.

The sender’s fax machine is not

operating normally.

Contact the sender and check whether his/her fax machine is operating

normally.

Problems Sending Faxes

„ Cannot Send a Fax

Cause

Action

The machine is not powered on.

z You cannot send faxes if the power is turned off. Press the ON/OFF button to

turn the power on.

z After a power failure or disconnecting of the power cord, press the ON/OFF

button to turn the power on.

The In Use/Memory lamp is flashing.

Another document is being sent from memory. Wait until the machine finishes

sending it.

The telephone line is connected to the Reconnect to the Telephone Line Jack. Refer to your setup sheet.

External Device Jack.

If you still cannot send a fax, there is a problem with the telephone line. Contact

your telephone company and the manufacturer of your terminal adapter or

telephone adapter.

The telephone line type is not set

correctly.

If the telephone line type is not set correctly, you will not be able to send faxes,

but will still be able to receive them. In this case, check the telephone line type

setting and change it as necessary. See “Setting the Telephone Line Type” on

page 30.

DIAL TONE DETECT is set to ON.

Resend the fax after a while. If you still cannot send the fax, set DIAL TONE

DETECT to OFF.

The fax number is not correctly

registered in a speed dial.

Make sure that the fax number is correctly registered when speed dialing. See

“Registering Coded Speed Dialing” on page 37.

There was an error during

transmission.

z Check the LCD for an error message. See “An Error Message Is Displayed

on the LCD” on page 76.

z Print the Activity report and check for an error. See “Printing the Activity

Report Manually” on page 55.

Cannot hear the dial tone.

Check that the telephone line is connected correctly to the proper jack. If so,

then there is a problem with your telephone line. Contact your telephone line

provider.

The document is not loaded properly.

Remove the document then reload it on the Platen Glass. See “Loading Original

Documents” on page 8.

A fax destination is displayed on the

LCD.

Another document is being sent from memory. Wait until the machine finishes

sending it.

There was a printer error.

Resolve the printer error. If you are out of paper, set the paper.

If you are in a hurry, you can send the fax before resolving the printer error by

pressing the Stop/Reset button. In this case, be sure to press the FAX button to

print the faxes stored in memory once the transmission is complete.

Troubleshooting

„ Cannot Send a Fax Clearly

Cause

Action

The document is not loaded correctly,

or the Platen Glass or the inner side of

the Document Cover is dirty.

z Remove the document, then reload it on the Platen Glass. See “Loading

Original Documents” on page 8.

z Clean the Platen Glass or the inner side of the Document Cover, and reload

the document. See “Cleaning the Platen Glass and Document Cover” on

page 71.

The image quality setting or the scan

contrast setting is not suitable for the

document.

On the LCD, set an image quality suitable and a scan contrast suitable for the

document. See “Adjusting the Scan Contrast or the Image Quality (Fax

Resolution)” on page 41.

The document is not loaded with the

side to be scanned face down.

When loading the document on the Platen Glass, the side to be scanned should

be face down.

You are scanning thick (max. 0.39

Press on the Document Cover with your hand when scanning.

inches / 10 mm) or curled documents.

„ Repeated Errors Occur When You Send a Fax

Cause

Action

The telephone line condition or the

connection is poor.

Reduce the transmission start speed. Refer to “TX START SPEED” in “FAX

SETTINGS” of the User’s Guide on-screen manual.

If there is a poor line or connection, reducing the transmission start speed may

correct the error.

Telephone Problems

„ Cannot Dial

Cause

Action

The telephone line is not correctly

connected.

Check that the telephone line is connected correctly. Refer to your setup sheet.

The telephone line type is not set

correctly.

Check the telephone line type setting and change it as necessary. See “Setting

the Telephone Line Type” on page 30.

„ Telephone Disconnects During a Call

Cause

Action

The power cord, the telephone line, or

the telephone (or another external

Check that the power cord, the telephone line, and the telephone (or another

external device such as an answering machine or a computer modem) are

device such as an answering machine connected securely.

or a computer modem) is not

connected securely.

Troubleshooting

Appendix

How to Use the Documentation Provided

Printed Documentation

Setup Sheet

Be sure to read this sheet first.

This sheet includes instructions for setting up your machine and getting it ready

for use.

Quick Start Guide (This guide)

Read this guide when starting to use the machine.

After following instructions in your setup sheet, we recommend you read this

guide to familiarize yourself with the basic operation of some of the main

functions that can be performed on your machine.

On-screen Manuals

User’s Guide

Read this guide when starting to use the machine.

If the Quick Start Guide does not provide you enough information please refer to

the User’s Guide which can be installed from the Setup CD-ROM. This guide

provides detailed instructions for:

z copying

z printing from your computer

z scanning

z faxing

Additional guides are also available for advanced features.

Scanning Guide

Refer to this guide for full instructions on scanning operation and settings.

PC Printing Guide

Refer to this guide for full instructions on printer driver setting.

FAX Driver Guide (Windows only)

Refer to this guide for full instructions on fax driver setting.

PC Photo Printing Guide (Windows only)

Refer to this guide for instructions on using the various application software

included on the Setup CD-ROM.

Appendix

Reading the On-screen Manuals

For detailed instructions on installing the on-screen manuals, refer to your setup sheet.

You can view the on-screen manuals in the following way:

To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the

desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen

Manual (where “XXX” is your machine’s name).

System Requirements

Browser: Windows HTML Help Viewer

Note

z Microsoft Internet Explorer 5.0 or later must be installed.

z The on-screen manual may not be displayed properly depending on your operating system or

Internet Explorer version. We recommend that you keep your system up to date with Windows

Update.

To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your

machine’s name) on the desktop.

System Requirements

Browser: Help Viewer

Note

z The on-screen manual may not be displayed properly depending on your operating system. We

recommend that you keep your system up to date.

z We recommend using Safari as your Web browser to view the HTML format on-screen

manuals. If Safari is not installed on your computer, download it from Apple Inc. website and

install it.

Appendix

Specifications

General Specifications

Printing resolution (dpi)

Interface

4800 (horizontal)* x 1200 (vertical)

* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.

USB 2.0 High Speed*

* A computer that complies with USB 2.0 Hi-Speed standard is required. Since the

USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed (USB

1.1), it can be used at USB Full-Speed (USB 1.1).

Print width

8 inches / 203.2 mm max.

(for Borderless Printing: 8.5 inches / 216 mm)

Acoustic noise level

Operating environment

Storage environment

Approx. 39.5 dB (A)

* When printing in the highest print quality mode on Photo Paper Pro.

Temperature: 5 to 35°C (41 to 95°F)

Humidity: 10 to 90% RH (no condensation)

Temperature: 0 to 40°C (32 to 104°F)

Humidity: 5 to 95% RH (no condensation)

Power supply

AC 100-240 V, 50/60 Hz

Power consumption

Printing (Copy): Approx. 13 W

Standby (minimum): Approx. 1.7 W

OFF: Approx. 1.0 W

External dimensions

Approx. 18.4 (W) x 17.3 (D) x 6.9 (H) inches /

Approx. 465 (W) x 440 (D) x 174 (H) mm

* With the Paper Support and Paper Output Tray retracted.

Weight

Approx. 7.0 kg (Approx. 15.5 lb.)

* With the FINE Cartridges installed.

Canon FINE Cartridges

Nozzles:

Black: 320 nozzles

Cyan/Magenta/Yellow: 384 x 3 nozzles

Copy Specifications

1 - 99 pages

Multiple copy

Intensity adjustment

Zoom

9 positions, Auto intensity (AE copy)

25% - 400% (1% unit)

Scan Specifications

TWAIN / WIA (Windows Vista and Windows XP only)

A4/Letter, 8.5" x 11.7" / 216 x 297 mm

Scanner driver

Maximum scanning size

Scanning resolution

Optical resolution (horizontal x vertical) max: 600 dpi x 1200 dpi

Interpolated resolution max: 19200 dpi x 19200 dpi

Gradation (Input/Output)

16bit/8bit

48bit/24bit (RGB each 16bit/8bit)

Appendix

Fax Specifications

Public Switched Telephone Network (PSTN)

G3 / Super G3 (Mono & Color Fax)

MH, MR, MMR, JPEG

Applicable line

Compatibility

Data compressing system

Modem type

Fax modem

Modem speed

33600 / 31200 / 28800 / 26400 / 24000 / 21600 / 19200 / 16800 / 14400 / 12000 / 9600

/ 7200 / 4800 / 2400 bps

Automatic fallback

Transmission speed

Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from

memory

(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1

for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.)

Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory

(Based on Canon COLOR FAX TEST SHEET.)

Scanning image processing

Memory

Halftones: 256 levels of gray

Density adjustment: 3 levels

Transmission/reception: 50 pages

(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1

for others, both in standard mode.)

Fax resolution

Black & white STANDARD: 8 pels / mm x 3.85 lines / mm (203 pels / inch x 98 lines /

inch)

Black & white FINE, PHOTO: 8 pels / mm x 7.70 lines / mm (203 pels / inch x 196 lines

/ inch)

Color: 200 x 200 dpi

Dialing

Automatic dialing

Coded speed dialing (20 destinations)

Regular dialing (with numeric buttons)

Automatic redialing

Manual redialing (with the Redial/Pause button)

Telephone Networking

Automatic reception

Automatic fax/tel switchover

DRPD (Distinctive Ring Pattern Detection)

Remote reception by telephone (Default ID: 25)

ECM deactivation

Activity report (after every 20 transactions)

Non-delivery report

TTI (Transmit Terminal Identification)

Telephone Specifications

Connection

Telephone/answering machine (CNG detecting signal)/data modem

Appendix

Camera Direct Print (PictBridge)

Paper size

Paper type

4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*, Credit card, 8" x 10" / 203.2 x

254.0 mm, A4, Letter, Wide*

* Can be selected only on certain Canon-brand PictBridge compliant devices.

Default (Selections based on the machine setting), Photo (Photo Paper Plus Glossy,

Glossy Photo Paper, Glossy Photo Paper “Everyday Use”, Photo Paper Glossy, Photo

Paper Plus Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain Paper

(A4/Letter only)

Layout

Default (Selections based on the machine setting), Borderless, Bordered, N-up (2, 4,

9, 16)^*1, 35-up^*2

Layout compatible with Canon-brand sticker above. Refer to “Printing Media” in the

User’s Guide on-screen manual.

Selected photos are printed in 35 mm film style layout (contact printing layout).

This print setting is only available with certain Canon-brand PictBridge compliant

devices.

You can print shooting Info (Exif Data) on photos in list format, or in the margins of

specified photos.

Select Layout, then select the item displayed with the [i] icon.

(Note that this print setting cannot be used for some models.)

Image optimize

Default (Selections based on the machine setting), On, Off, “VIVID”*, “NR” (Noise

Reduction)*, “Face”*, “Red eye”*

* If using a Canon PictBridge compliant camera, you can select it.

Default (Off: No printing), Date, File No., Both, Off

Print data & file no.

Trimming

Default (Off: No trimming), On (follow camera’s setting), Off

100

Appendix

Minimum System Requirements

Note

Conform to the operating system’s requirements when higher than those given here.

Operating System

Processor

RAM

Windows Vista

Pentium II (including compatible processors)

300 MHz

128 MB

Mac OS X v.10.4

Intel processor

PowerPC G3

256 MB

Windows XP SP1, SP2

Pentium II (including compatible processors)

Mac OS X v.10.2.8 - v.10.3

PowerPC G3

300 MHz

128 MB

Note: Hard disk must be formatted

as Mac OS Extended (Journaled) or

Mac OS Extended.

Windows 2000 Professional SP2, SP3, SP4

Pentium II (including compatible processors)

300 MHz

128 MB

Note: Operation can only be guaranteed on a PC pre-

installed Windows Vista, XP or 2000.

Browser

Internet Explorer 6.0-

Safari

Hard Disk Space

800 MB

450 MB

Note: For bundled software installation.

Note: For bundled software

installation.

CD-ROM Drive

Required

Other restrictions

XGA 1024 x 768

z OmniPage SE: Windows 2000 Professional SP2 and SP3 not supported

z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)

z Some functions may not be available with Windows Media Center

z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon

inkjet printer.

Additional System Requirements for On-Screen Manuals

Browser: Windows HTML Help Viewer

Browser: Help Viewer

Note: Microsoft Internet Explorer 5.0 or later must be

installed. The on-screen manual may not be displayed

properly depending on your operating system or Internet

Explorer version. We recommend that you keep your

system up to date with Windows Update.

Note: The on-screen manual may not be displayed properly

depending on your operating system or Help Viewer

version. We recommend that you keep your system up to

date with Software Update.

Specifications are subject to change without notice.

Appendix

101

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the

machine safely. Do not attempt to use the machine in any way not described in this manual.

Warning

z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,

please move away from this product and consult your doctor.

z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety

precautions.

Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.

Power supply

Never attempt to plug in or unplug the machine from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist

the power cord. Do not place heavy objects on the power

cord.

Never plug the machine into a power socket that is shared

with other equipment (extension lead/cord, 2- or 3-way

adapter, etc.).

Never use the machine if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the machine, immediately unplug

the machine at the power supply and call for service.

Periodically, unplug the machine and use a dry cloth to wipe

off any dust or dirt collected on the plug and the power outlet.

If the machine is placed at a location exposed to a lot of dust,

smoke, or high humidity, the dust collected on the plug

absorbs moisture and may cause insulation failure and fire.

If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving

the machine plugged in may cause fire, electric shock, or damage to the machine, depending on

the thunder storm.

Use the power cable included with the machine.

102

Safety Precautions

Cleaning the machine Use a damp cloth to clean the machine. Never use

flammable solvents such as alcohol, benzene or thinners.

If flammable solvents come in contact with electrical

components inside the machine, it could cause a fire or

electric shock.

Always unplug the machine from the power outlet before cleaning the machine.

If you accidentally switch the machine on while cleaning it, you could injure yourself or damage

the machine.

Maintaining the

machine

Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside

the machine.

The machine contains high-voltage components. Never attempt any maintenance procedure not

described in this guide.

Working around the

machine

Do not use highly flammable sprays near the machine.

This could cause a fire or electric shock if the spray comes into contact with electrical components

inside the machine.

Caution

You may cause injury or damage the machine if you ignore any of these safety precautions.

Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration.

Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or

close to a heating source.

To avoid the risk of fire or electric shocks, install the machine in a location with an ambient

temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation

free).

Do not place the machine on a thick rug or carpet.

Do not place the machine with its back attached to the wall.

Power supply

Ensure that the area around the power outlet is kept clear at

all times so you can easily unplug the power cord if

necessary.

Never remove the plug by pulling on the cord.

Do not use an extension lead/cord.

Safety Precautions

103

Working around the

machine

Never put your hands or fingers in the machine while it is printing.

When moving the machine, carry the machine at both ends.

Do not place any object on the machine.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents

(alcohol, thinners, etc.) on top of the machine.

If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for

service.

Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak

and damage the machine.

When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The

Platen Glass may break and cause injury.

FINE Cartridges (Ink For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.

Cartridges)

If a child ingests any ink, consult a doctor immediately.

Do not shake FINE Cartridges (Ink Cartridges).

Ink may spill out and stain clothing or the surrounding area.

Never touch the electrical contacts or Print Head Nozzles on

a FINE Cartridge (Ink Cartridge) after printing. The metal

parts may be very hot and could cause burns.

Do not throw FINE Cartridges (Ink Cartridges) into fire.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce

the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or

laundry tub, in a wet basement or near a swimming pool.

2. Avoid using this product during an electrical storm. There may be a remote risk of electric

shock from lightning.

3. Do not use this product to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

104

Safety Precautions

Legal Limitations on Use of Your Product and Use of

Images

It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.

The list provided is non-exhaustive. When in doubt, check with a legal representative in your

jurisdiction.

Paper money

Traveler’s checks

Money orders

Food stamps

Certificates of deposit

Passports

Postage stamps (canceled or uncanceled)

Identifying badges or insignias

Selective service or draft papers

Immigration papers

Internal revenue stamps (canceled or uncanceled)

Bonds or other certificates of indebtedness

Stock certificates

Checks or drafts issued by governmental

agencies

Copyrighted works/works of art without

permission of copyright owner

Motor vehicle licenses and certificates of title

Safety Precautions

105

Users in the U.S.A.

„ Pre-Installation Requirements for MX300

Order Information

When ordering service from the telephone company for this equipment, the following may be

required.

Universal Service Order Code (USOC): RJ11C

The Facility Interface Code (FIC): 02LS2

Service Order Code (SOC): 9.0F

„ Connection of the Equipment

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.

On the bottom of this equipment is a label that contains, among other information, a product identifier

in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone

company.

The REN is used to determine the number of devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming

call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line, as determined by the total RENs, contact the

local telephone company. The REN for this product is part of the product identifier that has the format

US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is

a REN of 0.3).

A plug and jack used to connect this equipment to the premises wiring and telephone network must

comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant

telephone cord and modular plug is provided with this product. It is designed to be connected to a

compatible modular jack that is also compliant. See installation instructions for details.

Connection to party lines is subjected to state tariffs. Contact the state public utility commission,

public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the

installation of this equipment does not disable your alarm equipment. If you have questions about

what will disable alarm equipment, consult your telephone company or a qualified installer.

„ In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected by the procedures described in this guide,

disconnect the equipment from the telephone line cable, turn off the power and disconnect the power

cord. The telephone line cable should not be reconnected or the main power switch turned ON until

the problem is completely resolved. Users should contact their local authorized Canon Facsimile

Service Dealer for the servicing of equipment.

Information regarding Authorized Service Facility locations can be obtained by calling the Canon

Customer Center.

„ Rights of the Telephone Company

If this equipment causes harm to the telephone network, the telephone company may temporarily

disconnect service. The telephone company also retains the right to make changes in facilities and

services that may affect the operation of this equipment. When such changes are necessary, the

telephone company is required to give adequate prior notice to the user. However, if advance notice

is not possible, the telephone company will notify the customer as soon as possible. Also, the

customer will be advised of his/her right to file a compliant with the FCC if he/she believes it is

necessary.

106

Safety Precautions

Warning

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or

other electronic device to send any message via a telephone FAX machine unless such message clearly

contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission,

the date and time it is sent and an identification of the business or other entity, or other individual sending

the message and the telephone number of the sending machine or such business, other entity, or

individual.

In order to program this information into your FAX machine, you should complete the procedure to register

your name, unit’s telephone number, time, and date. See “Registering Sender Information” of this guide.

„ Regulatory Information

FCC Notice (U.S.A. Only)

For 120V, 60Hz model

Model Number: K10302

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

z Reorient or relocate the receiving antenna.

z Increase the separation between the equipment and receiver.

z Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

z Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC

Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the

manual. If such changes or modifications should be made, you could be required to stop operation of

the equipment.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

1-516-328-5600

„ Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to

the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when

purchased and used in the United States only.

The Product is warranted against defects in materials and workmanship under normal use and

service (a) for a period of one (1) year from the date of original purchase when delivered to you in

new condition in its original container or (b) for 90 days from the date of original purchase for

refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized

Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new,

remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a

Safety Precautions

107

refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or

replacement shall not extend the original warranty period of the Product. A dated proof of purchase

is required at the time of warranty service. A copy of your dated bill of sale will satisfy this

requirement. This warranty does not cover any accessories, or any consumables, such as paper or

ink cartridges, as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible

computers, peripheral equipment and software. Canon USA shall have no responsibility for such

items except for compatible Canon brand peripheral equipment covered by a separate warranty

(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the

terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed

with the Product are sold “as is” and without warranty of any kind by Canon USA, including any

implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties

are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the

manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the Product and does not apply

in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by

you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating

or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s

manual or other documentation, or services performed by someone other than a Canon USA

repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and

abrasions will be presumed to have resulted from misuse, abuse or failure to operate the

Product as set forth in the user’s manual or other documentation for the Product.

(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-

Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause

abnormally frequent service calls or service problems.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR

CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR

ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR

FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE

WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE

MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY

LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY

IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE

AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE

APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO

OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY

ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR

ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA

SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE

FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION

OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED

BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL

THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND

AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE

OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,

YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR

108

Safety Precautions

PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,

USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED

SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES

DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS

LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL

PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A

GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Canon USA offers a range of customer technical support* options:

Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to

frequently asked questions (www.canontechsupport.com)

Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040

Telephone Device for the Deaf (TDD-1-866-251-3752)

Repair or Exchange Service Options:

In the event service is required for the Product during the limited warranty period, Canon USA

offers two hardware support options:

Authorized Service Facility Carry-In / Mail-In Service

Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,

through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone

number of the ASF(s) near you may be obtained from Canon USA’s Web site at

www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-

828-4040, or any time while speaking to a technical support person. A Product covered by this

limited warranty will be repaired or exchanged, as determined by Canon USA, and returned

without charge by the ASF.

InstantExchange Service **

A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the

problem and, if possible, correct it over the telephone. If the problem cannot be corrected over

the telephone, and you elect the InstantExchange option, a reference number will be issued to

you. You will be asked for the Product serial number and other information pertaining to your

Product and for a ship-to location for the replacement Product (must include street address).

The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.

After receipt of the replacement Product (with instructions and a prepaid waybill), follow the

enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product

must be returned in the shipping carton in which the replacement Product was packed and

include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF

SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS

WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO

RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).

InstantExchange Service exchanges your Product with a replacement Product, which will

normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday

through Friday, except holidays. Canon USA does not guarantee same day shipment in the

event of the occurrence of factors beyond its reasonable control. The replacement Product you

receive may be a refurbished or reconditioned unit and will be covered for the balance of the

period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU

WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL

RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME

THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only

during the express limited-warranty period for your Product and only in the continental United

States, Alaska and Hawaii during such period.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary

from state to state.

Safety Precautions

109

* Support program specifics are subject to change without notice.

** InstantExchange warranty service is subject to the availability of refurbished or new replacement

units.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

USA

Canon is a registered trademark of Canon Inc.

may also be a registered trademark in other countries.

110

Safety Precautions

Users in Canada

„ Pre-Installation Requirements for Canon Facsimile Equipment

Notice

This equipment meets the applicable Industry Canada technical specifications.

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be

connected to a telephone interface. The termination on an interface may consist of any combination

of devices subject only to the requirement that the sum of the RENs of all the devices does not

exceed five.

Avis

Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui

peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister

en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices

d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

Safety Precautions

111

Users in New Zealand

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has

accepted that the item complies with minimum conditions for connection to its network. It indicates

no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it

provides no assurance that any item will work correctly in all respects with another item of

Telepermitted equipment of a different make or model, nor does it imply that any product is

compatible with all of Telecom’s network services.

Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary

telephone port is not specifically designed for 3-wire connected equipment that may not respond to

incoming ringing when attached to this port.

The automatic calling functions of this equipment must not be used to cause a nuisance to other

Telecom customers.

This equipment must not be programmed for decadic (pulse) dialling.

112

Safety Precautions

Index

Printing from Your Computer

Macintosh 21

Windows 20

Appendix 96

Printing Photographs Directly from a Compliant

Device 23

PictBridge print settings 25

Before Using the Machine 2

Canon U.S.A., Inc. Limited Warranty - U.S. Only

Replacing a FINE Cartridge 64

ink status information 64

Routine Maintenance 57

107

Cleaning

exterior 71

inside 73

platen glass and document cover 71

protrusions inside the machine 74

roller 72

Safety Precautions 102

Scanning Images 22

Specialty Media 9

Specifications 98

copy 98

Copying 17

fax 99

general 98

Error Message 76

PictBridge 100

scan 98

telephone 99

System Requirements 101

Faxing

preparing 28

receiving 45

sending 40

Troubleshooting 75

Turning off the Machine 6

Turning on the Machine 6

Handling Original Documents 8

Legal Limitations on Use of Your Product and Use

of Images 105

Loading Original Documents 8

Loading Printing Paper

envelopes 14

paper 12