PaperJet 50 User Guide 26/7/01 10:17 am Page150 user guide – Edition 3 – 29.8.00
PaperJet 50
Plain paper fax, copier and telephone
User Guide
This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.
This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
Please open this page for an ‘at a glance’
guide to your PaperJet 50.
Please open this page for a ‘further at
a glance’ guide to your PaperJet 50.
PaperJet 50 user guide – Edition 3 – 29.8.00
At a glance
Plain paper sheet feeder
Paper support
Max. capacity 40 sheets of
80gsm paper.
Document feeder
Paper feeder width guide
Holds up to 5 sheets placed face
down for faxing or copying.
Adjust to fit the width of your
paper for A4, Letter and Legal
sizes.
Telephone line socket
Mains power socket
Document feeder
width guides
Adjust to fit the width
of your document for A4,
Letter and Legal sizes.
Handset
1
4
2
5
3
Error
Stop
M
STD Play
Half Tones
6
PaperJet 50
Function
RX Mode Resolution
Contrast
Cover
P
T
ᮤ
ᮣ
F
7
8
9
Volume
External
Monitor
Start
Recall
Speed Dial
Clear
Last TX
Pause
&...
Open the cover
for changing the
print cartridge
and clearing
R
0
Copy
Control panel
document jams
Document outlet
Loudspeaker
Display screen
Outlet for received faxes, copied
documents and originals.
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PaperJet 50 user guide – Edition 3 – 29.8.00
1
4
2
5
3
Error
Stop
M
STD Play
Half Tones
6
PaperJet 50
Function
RX Mode Resolution
Contrast
P
T
ᮤ
ᮣ
F
7
8
9
Volume
External
Monitor
Start
Recall
Speed Dial
Clear
Last TX
Pause
&...
R
0
Copy
Resolution
Reduction/Enlargement button. Reduces and
enlarges copies to either 70% or 140%.
Resolution/Volume – button. Adjust the
resolution of documents to be faxed. Select next
option from a menu.
ᮤ
Resolution button. Allows you to choose text or
photo resolution for copies.
Decrease loudspeaker volume
Contrast
Contrast/Volume + button. Adjust the contrast
of documents to be faxed. Select previous option
from a menu.
ᮣ
Contrast button. Adjusts the contrast of
documents to be copied.
Increase loudspeaker volume
Copy button. Press to start copying a document.
Recall
Copy
Error
R
Recall button.
Error light. Indicates a problem when sending or
receiving a fax.
Speed Dial
Clear
Speed Dial/Clear button. Used to speed dial a
stored number. Deletes incorrect settings and
characters.
Stop button. Stops the current operation.
Stop
Returns the fax machine to standby.
Last TX
Pause
Last Number/Pause button. Press once to
display last number dialled. If you have a
document in the ADF it shows the last fax
number, if not it shows the last telephone number
called. Press again to dial the number
displayed.When dialling or storing a number,
press to enter a pause.
Monitor button. Press to get dialling tone.
Monitor
Start
Start button. Press to send a fax. Confirms an
option chosen from the menu. During a call, press
to receive a fax.
Function
Function button. Function button lets you select
options from the menus.
F
External
External button. Connects you to an outside line
when connected to a switchboard.
RX Mode
RX Mode/Hold button. Selects reception
methods for faxes. When on a phone call, press to
put a caller on hold. They hear a beep.
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Key features
Plain paper fax
Holds up to 40 sheets of A4 paper for ink
jet quality printing.
21 page memory
If you run out of ink or paper while
receiving a fax the document will be stored
in the memory and automatically printed out when
the new paper or ink has been added.
Copier with zoom
Make single or multiple copies of
documents. Enlarge copies to 140% or
reduce to 70%
One touch and speed dial memories
10 one touch memories and 31 speed dial
memories can each store a fax number,
phone number and name. Easy to display and scroll
through the memories.
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In this guide
At a glance
Introduction
2
7
8
9
Safety information
Setting up
Using your PaperJet 50
Sending faxes
15
15
19
21
22
24
26
28
To broadcast a document
Using the one-touch memories
Using the speed-dial memories
Reports and lists
Making and receiving phone calls
Copying documents
Additional features
Polling
29
33
Connecting an answering machine
35
Connecting to a switchboard
Help
37
39
44
49
51
Maintenance
Technical information
Index
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Introduction
Unpacking your PaperJet 50
For your records
When you unpack you should have:
Date of purchase:
PaperJet 50 with attached
mains power cable and
fitted 3-pin plug.
Place of purchase:
Serial number (on base of unit):
Telephone line cord
Starter print cartridge
Handset with cord
Paper support
Proof of purchase is required for warranty purposes,
so please keep your receipt.
Document holders for use
with torn, thin or small pages
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Safety information
Never put foreign bodies into the fax machine.
Their accidental contact with powered parts may
cause a fire or electric shocks.
Do not expose to direct sunlight.
Do not stand your fax machine on carpets or other
surfaces which generate fibres, or place it in
locations preventing free flow of air over its surfaces.
Do not submerge any part of your fax
machine in water and do not use it in damp
or humid conditions such as bathrooms.
Do not expose your fax machine to fire,
explosive or other hazardous conditions.
There is a slight chance that your fax
machine could be damaged by an electrical
storm. We recommend that you unplug the
power and telephone line cord for the duration of
the storm.
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Setting up
1 Plan the location of your PaperJet 50
3 Connect the handset
Place your PaperJet 50 on a stable, flat surface.
Make sure it is close enough to the telephone and
mains power sockets so that cables will reach.
Remember to leave enough room at the front of the
machine for documents to come out. Allow a free
flow of air around the machine for ventilation.
Plug the handset cord into the socket marked
at the back of the machine.
Place the handset in the cradle.
2 Fit the paper support
Fit the plastic support into the slot at the back of the
machine. Ensure it clicks firmly into place.
4 Connect the telephone line cord
1
2
Click into position
1 Plug the telephone line cord into the socket
marked LINE at the back of the machine.
2 Connect the other end to the telephone wall socket.
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6. Load paper
NOTE
The socket in the back of the line plug is for line
connection of an answering machine.
The plain paper sheet feeder can hold up to 40 sheets
of 80gsm paper.
It can accommodate A4 (210 x 297mm), US Letter
(216 x 279mm), and US Legal (216 x 356mm) and
weights between 70-90gsm.
Line connection from
answer machine.
5 Connect the mains power
Maximum Level
Place the paper in the sheet feeder. Do not force it in.
Plug into the mains power and switch on.
Your PaperJet 50 performs a quick self-test.
The display shows:
AUTOMATIC RX
Use the paper width adjustment lever to push the
paper against the left side of the feeder.
CHECK PRINT HEAD
NOTE
When you need to add more paper, always slide it
under the paper that’s already loaded.
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8 Install the starter print cartridge
7 If necessary, check the paper size
setting
Open the printer compartment cover.
Your PaperJet 50 is preset to use standard
A4 paper. If you need to use a different size
you will need to change the setting as
shown below.
To ensure your PaperJet is set to print on
the paper size you are using, check the
print format setting.
Function
Press the Function button until the display
shows FAX SET UP
Remove the print cartridge from its packaging.
Holding it by the finger grip, peel the protective film
from the print nozzles.
F
Display shows DATE AND TIME
Start
Function
Press the Function button until the display
shows PRINTER PARAMET
F
Display shows SIZE: A4
Start
Press until the display shows the paper size
you want.
Volume
Avoid touching the nozzles and metal electrical
contacts.
To confirm the setting displayed.
Start
Stop
Display shows AUTOMATIC RX
CHECK PRINT HEAD
Insert the cartridge into the holder with the
electrical contacts facing towards the front of the
machine.
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Pull the cartridge towards the front of the machine
until you hear it click into position.
9 Automatic print quality test page
Your PaperJet 50 automatically cleans the
print nozzles and prints a test page.
Once printed, the display shows
CHECK PRINT OUT
1=EXIT 0=REPEAT
The printed sheet contains the following:
Close the cover.
a numbered scale, to check ink flow and
the electrical circuits on the print head.
•
•
If the display continues to show CHECK PRINT HEAD
the cartridge may not be installed properly. Open
the cover and check that the cartridge is correctly
orientated and clicked into position.
a set of graphics and text to assess print
quality.
Check the numbered scale for interruptions
and the black areas for horizontal white
lines. If none are present, the print head is
installed correctly and working normally.
Click into position
1
0
Press 1 if the test print is acceptable.
Or
Press 0 to repeat the test.
If there is still a problem after printing three
test pages try:
NOTE
To replace the cartridge when it runs out of ink,
follow the instructions in the Maintenance Section
on page 44.
changing the paper you are using, it may be
too porous.
•
removing and re-installing the print cartridge.
•
•
cleaning the electrical contacts and print
nozzles (see ‘To clean the print head’,
page 46).
Should the message persist, you may need to clean
the electrical contacts and the carriage (see ‘To clean
the print head’, page 46).
replace the print head.
•
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10 Set the date and time
NOTE
You can stop any procedure and return your
PaperJet 50 to standby at any time by pressing STOP.
The current date and time will be printed
on every fax page you send.
If you do not press any button on your PaperJet 50
for 2 minutes it will automatically return to standby.
Function
Press the Function button until the display
shows FAX SET UP
F
Display shows DATE AND TIME
Display shows FORMAT: DD/MM/YY
11 Enter your name and fax number
Start
Start
You can select a different format by pressing
the < > buttons.
Your name and number will be added to
every fax page you send. You can enter a
maximum of 16 characters and 20 digits.
Display shows FORMAT: 24H
Start
Function
Press the Function button until the display
shows INSTALLATION
Press the < > buttons to switch between the
24 hour clock and the 12 hour clock formats.
Volume
F
Display shows TEL. LINE SET-UP
Display shows DD/MM/YY
21 06 00
HH:MM
09 22
Start
Function
Start
Press twice. Display shows STATION NAME
F
The cursor flashes on the first digit of the
date.
Display shows TYPE YOUR NAME
Start
A-Z
Press the buttons to enter your name up to
a maximum of 16 characters.
Enter the new date and time. Each time you
enter a digit the cursor moves on automatically.
-
0 9
Press the < > buttons to move the cursor
to the character you want or to insert a
space.
Volume
Press the < > buttons to move the cursor
backwards and forwards if you need to
re-enter a digit.
Volume
Press the and buttons to enter different
✱
#
&...
symbols such as ‘&’.
NOTE
Press the Clear button to delete entries.
If you have selected the 12 hour clock, the
letter p for pm or a for am is displayed.
To display the correct p or a setting, press
the FUNCTION button when the cursor is
Clear
flashing on the p or a
.
Press to confirm the new date and time.
To return to standby.
Start
Stop
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To set the position of your fax header
For example to enter the name JOHN:
Press the 5 button until the display shows J
.
.
.
.
5
Press
>
Your name, fax number, date and time can
be shown at the top of the page outside the
text area or slightly lower down inside the
text area. The default setting is for the
header to be shown inside the text area.
You can switch between these two positions.
Volume
M
Press the 6 button until the display shows O
Press
6
>
Volume
Press the 4 button until the display shows H
Press
4
>
Volume
Function
M
Press the Function button until the display
shows FAX SET-UP
F
6
Press the 6 button until the display shows N
Display shows DATE AND TIME
Start
When you have finished entering your name
To confirm. Display shows PHONE NUMBER
Display shows TYPE YOUR NUMBER
Enter your phone number.
Function
Display shows VARIOUS SETTINGS
F
Start
Start
Press until the display shows HEADER
INSIDE
Start
-
0 9
Your header will be printed inside the text
area.
If you are entering your number in an
international format press the button to
Press to display INSIDE or OUTSIDE.
To confirm the displayed option.
To return to standby.
Volume
✱
enter a
.
Start
Stop
+
Press to confirm.
Start
Stop
To return to standby.
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Using your PaperJet 50
Setting the contrast and resolution
Sending faxes
What type of paper you can use
After inserting the document in the feeder.
Contrast
Dimensions:
Contrast
• width
• length
148mm – 216mm.
216mm – 600mm.
ᮣ
Press the Contrast button.
To select the setting you want.
Volume
• NORMAL – when the original document
is clearly printed.
• DARK – when the original document is
light.
Thickness:
•
•
60 -90gsm
50 -140gsm
max 5 sheets.
1 sheet at a time.
when using the document holders.
• 140 -160gsm
• LIGHT – when the original document is
dark.
Do not use
• Torn, crumpled and rolled paper.
• Paper that is too thin (unless in the document
holder supplied).
• Wet or moist paper.
• Carbon paper.
After the fax has been sent, your PaperJet
always resets to normal contrast.
Resolution
Resolution
ᮤ
Press the Resolution button.
To select the setting you want.
• Correction fluid, paperclips and staples.
Volume
• STD (standard) – when the original
contains easy to read text.
Inserting documents in the feeder
• Gently insert documents to be faxed (up to 5 pages)
face down.
• Adjust the paper feeder width guides to fit.
• FINE – when the original contains small
or hard-to-read text or line diagrams.
• FINE and HALF-TONE – when the
original contains varying shades of grey
or pictures.
Setting the contrast and resolution
You can choose different resolution and contrast
settings to ensure the best quality when faxing or
copying a document.
NOTE
FINE and HALF-TONE settings take longer to send.
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To select the default resolution setting
NOTE
If you make a mistake when entering a number,
press the < > buttons to move the cursor over the
digit and enter the correct digit. To delete the digit
press the Clear button.
Your machine is pre-set to STD resolution
for faxing and copying. You can change this
setting so that the resolution is
automatically set to FINE.
NOTE
When the machine is in standby
Press until the display shows FAX SET-UP
To display DATE AND TIME
Function
All dialling is shown using 0-9 keypad. You can also
use one-touch or speed dialling if they are set.
F
Start
Function
To display VARIOUS SETTINGS
Press until the display shows TX RESOL.STD
To switch between FINE and STD.
To confirm.
F
Start
To dial and hear the progress of your
fax call
Volume
Start
Stop
To return to standby.
Place document face down in the document
feeder.
If necessary set the Contrast and
Resolution settings.
To send a fax
Press the Monitor button. You hear the
dialling tone over the loudspeaker.
Monitor
Place document face down in the document
feeder.
-
0 9
Use the keypad to dial the number you want.
When you hear the far end machine
respond press the Start button. Your fax is
scanned and sent.
If necessary set the Contrast and
Resolution settings.
Start
Use the keypad to dial the number you
want.
-
0 9
When the fax has been sent, the display
shows TX COMPLETEDto confirm a
successful transmission.
Press the Start button. The number is
Start
dialled before your fax is scanned and sent.
When the fax has been sent, the display
shows TX COMPLETEDto confirm a
successful transmission.
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Automatic re-dialling
To dial using the handset
If a fax fails to be sent, for example, the number
dialled was engaged, your PaperJet 50 will
automatically retry up to 3 times at 2 minute intervals.
Place document face down in the document
feeder.
If after all retries, the fax has not been sent, the
document will be deleted from memory (if using
MEMORY TX) or ejected from the sheet feeder. You
have the option of retaining failed MEMORY TX
faxes in memory to enable you to try sending them
again without re-scanning. To do this you must enable
the document retransmission feature.
If necessary set the Contrast and
Resolution settings.
Pick up the handset and listen via the
earpiece.
-
0 9
Use the keypad to dial the number you want.
If the other person’s fax machine is set up
for automatic reception, you hear the fax
tones, press the Start button and replace
the handset. Your fax is scanned and sent.
To switch document retransmission on/off
Start
If your call is answered in person, ask them
to press the start button on their fax
machine. You will then hear their fax tones.
The default setting is off.
Function
Press the Function button until display
F
shows FAX SETUP
Press the Start button and replace the
Start
Press the Start button. Display shows
DATE AND TIME
handset. Your fax is scanned and sent.
Start
When the fax has been sent, the display
shows TX COMPLETEDto confirm a
successful transmission.
Function
Press the Function button. Display shows
VARIOUS SETTINGS
F
Press the Start button until display shows
RETRANS.DOC: OFF
Start
NOTE
Press the < > buttons to switch between
ON and OFF.
To stop a fax being sent at any time, press the Stop
button.
Volume
Press the Start button to confirm the option
displayed.
Start
The machine returns to standby.
To redial the last number
Stop
Last TX
Press the Last Number button twice.
Pause
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To send a fax at a pre-set time (delayed
faxing)
NOTE
To cancel your pre-set fax transmission, press
the Stop button or remove the document from the
document feeder.
You can set your PaperJet 50 to send a fax
at a specific time in order to take advantage
of cheaper call rates or to allow for different
time zones.
If you want to store the document in memory
for delayed faxing, see “To fax from memory” on
page 19.
Place document face down in the document
feeder.
To change the details of a pre-set fax
If necessary set the Contrast and
Resolution settings.
Function
You can set a new time and fax number.
Press until the display shows DELAYED TX
F
Function
Press until the display shows DELAYED TX
F
Press the Start button.
Start
Display shows ALREADY ENTERED
Display shows TYPE TIME
HH:MM
Start
Display shows CHANGE PARAM?
Start
Either
If using the 12 hour clock, press the Function
button to switch between a for AMand p for PM.
Press to display CANCEL SETTING
Volume
Press the < > buttons to move the cursor.
To confirm. The fax is cancelled and your
machine returns to standby.
Start
Or
Enter the time at which you want your fax
to be sent, e.g. 18.30.
-
0 9
Display shows TYPE TIME
Start
Display shows TYPE FAX NUMBER
Enter the new time at which you want your
fax to be sent, e.g. 19.00
Start
-
0 9
1 2 3 Enter the number you want.
Display shows TYPE FAX NUMBER
Press to confirm. Display shows the time at
which the fax is due to be sent
AUTOMATIC RX
Start
Start
Start
Press to confirm. Display shows
AUTOMATIC RX
TX AT
18:30
TX AT
19.00
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Display shows TYPE FAX NUMBER. If
To broadcast a document
Start
required, enter the second number to which
you want to send your fax and press the
Start button again.
You can set your machine to send a document to up
10 different numbers (broadcasting).
See “To fax from memory” below.
Display shows TYPE NUMBERand the
number already entered.
Start
-
You can change the number if required.
0 9
To fax from memory
Repeat the last step until you have entered
all the numbers you want up to a maximum
of 10.
Your PaperJet 50 has a memory which lets
you store one document for sending at a
pre-set time.
After entering your last number press Start
again to confirm. Display shows TX SET
then AUTOMATIC RX (or current receive
mode) and MEMORY TX.
Start
Place document face down in the document
feeder.
If necessary set the Contrast and Resolution
settings.
To change, re-send or cancel a stored
document
Function
Display shows TX FROM MEMORY
F
The document is scanned into the memory.
Display shows STORINGthen TYPE TIME
HH:MM
Start
When you have stored a document in the
memory for sending later:
If using the 12 hour clock, press the Function
button to switch between a for AMand p for PM.
Display shows AUTOMATIC RX
MEMORY TX
Start
Function
F
Press the < > buttons to move the cursor.
Display shows TX FROM MEMORY
Display shows ALREADY ENTERED
Start
Enter the time at which you want your fax
to be sent, e.g. 18.30 or press the Start
-
Display shows PRINT SETTING?
0 9
Start
Press to switch between this and the other
button to select the current time.
two options CHANGE PARAM?or CANCEL
SETTING?
Display shows TYPE FAX NUMBER
Start
Use the keypad to dial the number you
want.
-
0 9
Press to select the option displayed.
PRINT – you get a print out of the fax
details and then the machine returns to
standby.
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CANCEL – the machine cancels the
Receiving faxes
memory setting and returns to standby.
CHANGE PARAM? – you can change the
fax number and time settings. Display
shows TYPE TIME.
RX Mode
By pressing the RX MODE button you can
set your PaperJet 50 to receive a document
in four different ways:
-
0 9
Change the time if required.
Press to display the following settings.
Display shows TYPE NUMBERand the
number already entered.
Start
AUTOMATIC RX– This is Automatic reception.
Your fax machine automatically answers fax
calls (this is the default setting).
-
0 9
You can change the number if required.
Repeat the 2 steps above for all the numbers
that have been entered.
TAD FAX– This is the receive mode to use
if you want to use your machine in
conjunction with a telephone answering
machine to enable you to take fax and voice
messages.
Display shows TYPE FAX NUMBER.
Enter a new number if required.
Start
-
0 9
Repeat the last step until you have entered
all the numbers you want up to a maximum
of 10.
MANUAL RX– This is Manual reception.
You answer calls in person and receive faxes
by pressing the Start button if you hear the
fax tones.
After entering your last number press Start
again to confirm. Display shows
AUTOMATIC RX (or current receive mode)
and MEMORY TX.
Start
PHONE/FAX RX– This is Automatic reception
with call recognition. After the set number
of rings (default 2), your fax machine will
answer the call. If it is a fax, it is received.
If it is a voice call the machine beeps for up
to 20 seconds and the display shows LIFT
HANDSET. If you do not lift the handset the
machine prepares to receive a fax.
If you pick up the phone before your
machine takes the call and you hear fax
tones, press the Start button to begin
reception and hang up the handset.
Start
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To store a one touch entry
Using the one-touch memories
Using the codes 0-9, your PaperJet 50 has
10 one-touch memories under which you
can store a name, fax number and telephone
number.
Using the keypad to enter names and
numbers
The keypad lets you type letters when you
are asked to enter a name.
You can store numbers up to 52 digits long,
and names up to 16 characters long, in each
one-touch memory.
For example to enter the name JOHN:
5
Press the 5 button until the display shows J
.
.
.
.
Function
Press until the display shows FAX SET-UP
F
Press
>
Volume
M
Display shows DATE AND TIME
6
Press the 6 button until the display shows O
Press
Start
Function
Press until the display shows ONE TOUCH
DIAL
Volume
>
F
4
Press the 4 button until the display shows H
Press
Display shows TYPE ONE TOUCH
Start
>
Volume
Enter a single digit 0-9 to set the one touch
memory location under which the name
and number will be stored, e.g. 1 Display
shows FAX NO.
M
-
0 9
6
Press the 6 button until the display shows N
Press
Volume
>
Press the and buttons to enter
✱
#
&...
Press to switch between FAXor TELNUMBER.
Volume
Start
different symbols such as ‘&’.
Press to select the fax or phone number
setting you want.
Press the < > buttons to move the cursor to
the character you want.
Volume
Speed Dial
Clear
Display shows 1: FAXor TELNUMBER.
To delete the number or name you have
entered completely, press the Clear button.
Enter the number you want to store.
If necessary, press the < > buttons to move
the cursor.
-
0 9
Press to confirm. Display shows 1: NAME
Start
A-Z
Enter the name you want to store.
Press the < > buttons to move the cursor.
Volume
Press to confirm. Display shows EDIT
ANOTHER? YES
Start
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If you stored a fax number you can now add
To send a one-touch fax
a phone number to the memory or vice
versa. You can also create a new memory
entry.
Place document face down in the document
feeder.
Press to return to standby
Start
Start
Or
If necessary set the Contrast and Resolution
settings.
Press to enter another name or number.
Press and hold the 0-9 memory location
number for one second. The name is
displayed and then the number is displayed
and dialled.
Repeat the procedure above to enter names
and numbers.
-
0 9
Press to confirm your last entry.
Start
Stop
Press to return to standby. Your entries
have been stored.
Using the speed-dial memories
To edit or delete a one-touch entry
To store a speed dial entry
Follow the steps shown above to store a
one touch entry selecting the location you
want to change or delete. A new name and
number will overwrite the existing entry
selecting the location you want to change
or delete.
Using the codes 01 – 32, your PaperJet 50
has 32 speed dial memories under which
you can store a name and fax number and
telephone number.
You can store numbers up to 52 digits long
in each speed dial memory and names up to
16 characters.
To edit an entry , press the < > buttons to
move the cursor over the digit or character
you want to change and enter the correct
one.
Function
F
Press until the display shows FAX SET-UP
Display shows DATE AND TIME
Start
To delete a name or number, press the
Clear button when the name or number is
displayed during these steps.
Speed Dial
Function
Press until the display shows CODED SPEED
DIAL
F
Clear
Display shows TYPE SPEED NO.
Start
01-32
Enter the two digit speed dialling code
under which the name and number will be
stored, e.g. 01. Display shows FAX NO.
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Press to switch between FAXor TELNUMBER.
To edit or delete a speed dial entry
Volume
Start
Press to select the fax or phone number
setting you want.
Follow the steps shown above to store a
speed dial entry. A new name and number
will overwrite the existing entry.
Display shows 1: FAXor TELNUMBER.
Enter the number you want to store.
If necessary, press the < > buttons to move
the cursor.
-
0 9
To edit an entry , press the <> buttons to
Volume
move the cursor over the digit or character
you want to change and enter the correct
one.
Press to confirm. Display shows 1: NAME
Start
A-Z
Enter the name you want to store.
Press the < > buttons to move the cursor.
Speed Dial
To delete a name or number, press the
Volume
Clear button when the name or number is
displayed during these steps.
Clear
Press to confirm. Display shows EDIT
ANOTHER? YES
Start
If you stored a fax number you can now add
a phone number to the memory or vice
versa. You can also create a new memory
entry.
To send a speed dial fax
To return to standby
Stop
Place document face down in the document
feeder.
Or
If necessary set the Contrast and Resolution
settings.
Press to enter another name or number.
Start
Repeat the procedure above to enter names
and numbers.
Speed Dial
Press the speed dial button. Display shows
FAX CALL
Clear
Press to confirm your last entry.
Start
Stop
CODE OR < >
Press to return to standby. Your entries
have been stored.
01-32
Enter the memory location number under
which the fax number is stored. The number
is dialled.
Or
Press to scroll through fax numbers until
the one you want is displayed.
Volume
And
The number is dialled.
Start
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Reports and lists
What the report terms mean
Reports contain the following information:
Your PaperJet 50 prints the following reports
Act. n.
Each fax sent and received is given
Power failure report
a number.
Always printed automatically.
Type
The type of operation:
– if a power failure occurs while a fax is being sent
or received the report gives you details about
that fax.
TX, TX ECM, TX POLL, TX POLL ECM
for faxes sent.
RX, RX ECM, RX POLL, RX POLL ECM
for faxes received.
– if a power failure occurs before sending when a
document has been stored in the memory, or after
a fax has been received into memory and not
printed out, the report details the number of pages
lost from the memory and the date and time of
power failure.
Doc. N.
Reference number of document
stored in the memory for sending.
Dialled Number Fax number dialled.
Received Id
Number (and name if available) of the
Activity report
person called providing it has been
stored on their fax machine.
Provides details of the last 32 faxes sent and
received. The report is printed automatically and
you can request an activity report at any time.
Date/Time
Duration
Pages
Date and time fax was sent or received.
Length of call in minutes and seconds.
Total number of pages sent or received.
Transmission report
Provides confirmation of the results of the last fax
sent. You can set your PaperJet 50 to print a last
transmission report after every fax, every failed fax,
or upon request. The default is every failed fax.
Result
OK if fax was sent or received
successfully.
XX ERROR CODE if the fax did not go
through properly. See page 41 for the
meaning of the error codes.
Broadcasting report
Contains details about the last broadcast fax sent
(see page 25). It is printed automatically after each
broadcast fax. You can switch this setting off. The
default is ON.
Delayed transmission report
This is a report that is printed automatically when
you set a delayed transmission. It gives the number
dialled and the time of the transmission. The default
is OFF.
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To switch automatic printing of
To switch automatic printing of delayed
transmission and error reports on and off
transmission on and off.
Function
Function
F
Press until the display shows FAX SET-UP
F
Press until the display shows FAX SET-UP
Display shows DATE AND TIME
Start
Display shows DATE AND TIME
Start
Function
Function
Display shows VARIOUS SETTINGS
F
Display shows VARIOUS SETTINGS
F
Press until the display shows FAILED TX
REPORT
Press until the display shows
DELAY LIST: OFF
Start
Start
Press to display the option you want
Volume
Press to switch between the ONand OFF
Volume
FAILED TX REPORT– print a report only
settings.
after a fax has failed to be sent or received.
Press to confirm the option displayed.
Start
TX REPORT ALWAYS– print a report after
every received or sent fax.
Press to return your machine to standby
Stop
TX REPORT OFF– no reports will be printed.
To request immediate print-outs
Press to confirm.
Start
Press to return your machine to standby.
Stop
You can get print-outs of transmission,
activity and broadcasting reports.
To switch automatic printing of
broadcast reports on and off
Function
Press until the display shows PRINT OUT
REPORT
F
Function
Display shows LAST TX REPORT
Start
F
Press until the display shows FAX SET-UP
Press to select the report you want to print:
Volume
Display shows DATE AND TIME.
Start
LAST TX REPORT
LAST BROAD. REP
ACTIVITY REPORT
Function
Display shows VARIOUS SETTINGS.
F
Press until the display shows BROADC.
REP: ON
Start
PRINT OUT: EXIT– to cancel without
printing.
Press to switch between the ONand OFF
settings.
Volume
Press to confirm the option displayed.
Press to confirm the option displayed.
Start
Start
Press to return your machine to standby.
Stop
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Your PaperJet 50 prints the following lists
To print the configuration, speed dial
and one-touch lists
You can obtain at any time a print-out of:
– setup and configuration of your machine
– speed dialling entries
Function
– one-touch entries.
F
Press until the display shows FAX SET-UP
Display shows DATE AND TIME
Start
To print the set-up list
Function
Press until the display shows PRINT OUT
SET UP
F
Function
F
Display shows PRINT SETTINGS
Press until the display shows INSTALLATION
Display shows TEL. LINE SET-UP
Press until the display shows PRINT INSTALL.
Display shows PRINT OUT:
Start
Press to display the option you want ONE
TOUCH, SPEED DIALor SETTINGS.
Volume
Start
Function
F
Press to start the printout.
Start
Stop
Start
Start
Or
Press to start the print out.
To return to standby without printing.
Or
To return to standby without printing.
Stop
Making and receiving phone calls
You can use your PaperJet 50 as a normal telephone.
To make a phone call.
Lift the receiver.
-
0 9
Dial the phone number.
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To dial a one-touch phone number
To search through the speed dial entries
Do not put a document in the document
feeder.
Do not put a document in the document
feeder.
You can dial without lifting up the handset.
Press and hold the memory location
number you want until the telephone number
(if stored) is displayed. The number is
automatically dialled.
You can dial without lifting the handset
Speed Dial
Clear
Press the Speed dial button. Display shows
TEL CALL
-
0 9
CODE OR < >
Press to scroll through the entries until the
one you want is displayed.
Volume
Start
When you hear your call being answered,
lift the handset and talk.
The number is dialled.
When you hear your call being answered,
lift the handset and talk.
NOTE
You can dial by all methods by lifting the handset
first if you wish.
To put a caller on hold
For one touch and speed dial numbers use the speed
dial button.
You can put a caller on hold while you talk
to someone else close by.
RX Mode
To make a speed dial call
Press to put your caller on hold.
Your caller will hear a beep, and will not be
able to hear you.
Do not put a document in the document
feeder.
RX Mode
Press again to resume your conversation.
You can dial without lifting the handset.
Speed Dial
Press the Speed dial button.
Clear
01-32
Enter speed dial code you want. The
telephone number (if stored) is displayed
and dialled.
When you hear your call being answered,
lift the handset and talk.
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To stop copying
Copying documents
Your PaperJet 50 can act as a convenience copier
and make multiple copies of a document as well as
enlarging or reducing your original.
Press the Stop button. Display shows copy
interrupted.
Stop
Remove any remaining sheets of paper in
the document feeder.
Do not use
• Torn, crumpled and rolled paper
• Paper that is too thin
Press the Stop button again to confirm.
Stop
• Wet or moist paper
• Carbon paper
• Correction fluid, paper clips or staples.
To copy a document
Insert the document to be copied into the
document feeder.
Press the Copy button. Display shows the
current contrast, resolution and size
Copy
settings.
100% TEXT
NORMAL
Select the contrast LIGHT, DARK, NORMAL.
Select the resolution TEXT, PHOTO
Select the size 100%, 140% 70%.
Enter the number of copies required.
-
1 9
Your machine scans the document one
page at a time, printing the copies after
each page.
Copy
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Additional features
To set the print quality
To set the print area of a document
You can adjust the output quality of the
printer. There are 2 settings: NORMAL and
HIGH QUALITY. The default setting is
You can set the print area of a received fax
to 70% 76%, 80% or 94% of the original.
The recommended reduction settings are:
A4 = 94%, Letter = 80%, Legal = Off
(no reduction).
HIGH QUALITY.
Function
F
Press until the display shows FAX SET-UP
The default setting is 94%.
Display shows DATE AND TIME
Function
Start
F
Press until the display shows FAX SET-UP
Display shows DATE AND TIME
Function
Press until the display shows PRINTER
PARAMET.
F
Start
Function
F
Press until the display shows COPY: NORMAL
Press until the display shows PRINTER
PARAMET.
Start
Press to switch between NORMALand
HIGH QUAL
Volume
Press until the display shows REDUCTION 94%
Start
Press to confirm the option displayed.
To return your machine to standby.
Press to switch between 94%, 80%, 76%, 70%
and OFF.
Start
Stop
Volume
Press to confirm the option displayed.
To return to standby.
Start
Stop
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To receive a document longer than the
paper size
To set the number of rings before your
fax machine takes a call
If you receive a document sent using a
longer paper size than the one in your fax
machine, you may find the text is cut off.
If the fax machine is set to AUTOMATIC
RX or PHONE FAX RX, it is pre-set to
answer incoming calls after 2 rings.
You can make the fax print the remaining
You can change the number of times it rings
text on another sheet.
before taking the call
Function
Function
F
Press until the display shows FAX SET-UP
Press until the display shows INSTALLATION
F
Display shows DATE AND TIME
Display shows TEL.LINE SET-UP
Start
Start
Function
Display shows PRINTER PARAMET.
Press until the display shows RINGCOUNT:02
F
Start
Press until the display shows SURPLUS:AUTO
Press to set the number of rings to 01, 02,
Volume
Start
04or 08.
Press to select ONfrom the options of AUTO,
Volume
ONand OFF
Press to confirm the option displayed.
Start
If you select AUTO, your machine will print
remaining text on another sheet providing
it fills at least 12 mm of the page. By
selecting ONyou ensure that any surplus
text is printed on another page. If you select
OFF, your machine will not print any surplus
text.
To return to standby.
Stop
To adjust the ringer volume
You can switch between High, Medium,
Low and Off. The default setting is High.
Press to confirm.
Function
Start
F
Press until the display shows FAX SET-UP
To return to standby.
Stop
Display shows DATE AND TIME
Start
Function
Display shows VARIOUS SETTINGS
F
Press until the display shows RING VOLUME:
HIGH
Start
Press to switch between the settings HIGH,
Volume
MEDIUM, LOWand OFF.
Press to confirm the option displayed.
Start
To return to standby.
Stop
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To adjust the duration of the phone call
alert beeps
To change the remote start code
Function
F
Press until the display shows INSTALLATION
When your PaperJet 50 is set to
Press until the display shows PUB.LINE
(PSTN)
PHONE/FAX RXmode it automatically
answers all calls. If it is a phone call, it is set
to beep for 20 seconds to alert you to pick
up the handset. You can adjust the duration
Start
If connected to a switchboard, press the >
button to display PRIV. LINE (PBX).
of these beeps.
Press until the display shows REMOTE
START: ON
Function
Start
F
Press until the display shows INSTALLATION
Press to switch between ON and OFF. If you
select Off, you will not be able to enter a
code on the attached phone to receive a fax.
Display shows TEL.LINE SET-UP
Volume
Start
Start
Press until the display shows FAX/TEL
TIMER:20
Display shows TYPE CODE
Start
Press to switch between the options of 15,
20, 30and 40seconds.
Volume
Enter the 0-9 digit you want after the
It is shown in the display, e.g. *8 Note that
.
✱
-
0 9
Press to confirm the option displayed.
To return to standby.
Start
Stop
the first cannot be changed.
✱
Press to confirm.
Start
Stop
To return to standby.
Receiving a fax call via an extension phone
(Remote Start)
If you answer a call on an extension phone connected
to the same line as your PaperJet 50 and you hear
fax tones, you can switch your PaperJet 50 into fax
receive mode by dialling
5. This is like pressing
✱
the Start button.
When you hear your PaperJet 50 respond with its
own fax tones, hang up the extension phone.
You can replace the 5 of this code with any digit
from 0-9.
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To switch the fax tones on and off
To adjust the volume of the buzzer
Function
F
Your machine will automatically play
dialling tones and fax connection tones over
the loudspeaker so that you can hear the
progress of the call. You can switch the
tones on and off.
Press until the display shows FAX SET-UP
Display shows DATE AND TIME
Start
Function
Display shows VARIOUS SETTINGS
F
Press until the display shows BUZZER VOL.LOW
Start
Function
Press until the display shows
INSTALLATION
Press to switch between HIGH, MEDIUM, LOW
and OFF.
F
Volume
Display shows TEL.LINE SET-UP
Start
Press to confirm the option displayed.
To return to standby.
Start
Stop
Function
Until the display shows DIAGNOSTICS
F
Press until the display shows LINE
MONITOR:ON
Start
Press to switch between ONand OFF. If you
select OFF, you will not hear the dialling and
To adjust the speed a fax is sent at
Volume
fax connection tones.
Your PaperJet 50 is set to send faxes at
9600bps. If you consistently fail to send
faxes to a particular number it might help
to reduce the transmission speed to
Press to confirm the option displayed.
Start
To return to standby.
Stop
4800bps.
Function
F
Press until the display shows FAX SET-UP
To adjust the loudspeaker volume
Display shows DATE AND TIME
Start
Function
Display shows VARIOUS SETTINGS
F
While the machine is in standby
Press until the display shows TXSPEED 96
Display shows TYPE NUMBER.
Start
Monitor
Press to switch between AUTO 9.6and 4.8.
Volume
Press to raise or lower the volume.
Volume
Press to confirm the option displayed.
Start
To return to standby.
Stop
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To switch ECM mode on/off
Polling
Polling lets you call another fax machine to retrieve
a document automatically.
ECM (Error Correction Mode) is a system
for correcting errors caused by
It also enables another fax machine to call your
PaperJet 50 and request a document that you have
set ready to be received.
interference on the line. When switched on,
the display shows Ewhen sending or
receiving to/from another machine using
ECM. The default setting for your machine
is to have ECM switched ON and you
should not have to change it. However, you
This is often also known as ‘faxback’.
can switch it off if you wish.
To poll a document from another fax
machine
Function
F
Press until the display shows FAX SET-UP
Display shows DATE AND TIME
Start
Function
Display shows VARIOUS SETTINGS
F
When you know that another fax machine
has a document ready for polling, you can
set your PaperJet 50 to receive the
Press until the display shows ECM:ON
Start
Press to switch between ON and OFF.
Volume
document.
Function
Press to confirm the option displayed.
F
Press until the display shows POLLING RX
Start
To return to standby.
Press until the display shows TYPE TIME
Stop
Start
Either
Enter the time you want to start calling the
other fax machine then press Start.
-
0 9
Or
Press the Start button to begin polling
immediately. Display shows TYPE FAX
NUMBER
Start
Dial the number of the fax machine from
which you want to poll a document.
-
0 9
Press to confirm. Display shows POLL RX
and the time at which you have set it to poll.
You can still send and receive other faxes as
normal.
Start
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To cancel polling
To set a document for polling by another
fax machine
When you have set a polling time
Function
Insert a document in the document feeder.
Display shows DOCUMENT READY
F
Press until the display shows POLLING RX
Display shows ALREADY ENTERED
Display shows CHANGE PARAM?
To display CANCEL SETTING?
Start
Set the resolution and contrast if necessary.
Press until the display shows POLLING TX
Function
F
Start
Volume
Press twice. Display shows AUTOMATIC RX
POLLING TX SET
Start
Stop
To confirm cancellation. Your fax machine
returns to standby.
Start
To cancel polling remove the document
from the feeder. To cancel during polling
press Stop.
To change a polling time and number
When you have set a polling time
Function
F
Press until the display shows POLLING RX
Display shows ALREADY ENTERED
Start
Display shows CHANGE PARAM?
Start
Display shows TYPE TIME
HH:MM
Start
If required, use the keypad to enter the new
time. This overwrites the original one.
-
0 9
Display shows TYPE NUMBER
Start
If required, enter the new number. This
overwrites the original one.
0-10
Display shows AUTOMATIC RX
POLL RX
Start
Start
To confirm. Your machine returns to
standby.
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Connecting an answering machine
To set up your answering machine
Your PaperJet 50 can work with an answering
machine so that you can take voice and fax messages.
If you can choose the number or rings
before your answering machine takes the
call (refer to your answering machine’s
guide for instructions), it is recommended
that you set the number of rings to between
2 and 4.
To ensure the two machines work together, the fax
machine must be in TAD/FAX RX mode and the
answering machine line cord must be connected into
the socket on the back of the PaperJet 50’s line cord
doubler plug.
For optimum performance, the outgoing
message on the answer machine should be
as short as possible and should not exceed
the times shown below:-
No. of rings
before answer
Length of
outgoing message
DOUBLER PLUG LEAD
FROM PAPERJET 50
PLUG LEAD FROM
ANSWER MACHINE
2
4
14 seconds
8 seconds
When set up like this, and a call comes in, your
answer machine will always answer the call first.
Your PaperJet 50 will monitor the call and take
control if it detects that is is a fax call.
If the answering machine fails to answer, PaperJet 50
will answer the call after 10 rings and prepare to
receive a fax.
If your fax machine fails to take fax calls off the
answering machine
If your PaperJet 50 fails to take fax calls from the
answer machine then first you should check that the
outgoing message on the answer machine is not too
long. If the outgoing message is OK, the problem
may be because the calling machine is not sending
fax tones (some older machines do this). Your
PaperJet 50 should cope with this by switching to fax
if it detects long periods of silence – it is preset to
switch to fax if it detects 6 seconds of silence. You
may need to shorten this detection time to suit your
particular answer machine.
To set the receive mode
RX Mode
Press to display TAD/FAX RX.
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If your fax machine interrupts when messages
are being left
If your PaperJet 50 sometimes switches to fax while
callers are trying to leave a message, it may help to
increase the silence detection time or to switch it off.
To change the silence detection time
Function
F
Press until the display shows INSTALLATION.
Display shows TEL.LINE SET UP.
Start
Press until the display shows SILENCE
LAPSE: 6.
Start
Press to set the lapse time to 3
,
4
,
6
,
8, 10
Volume
secondsor NO(off).
Press to confirm the option displayed.
Press to return to standby.
Start
Stop
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Connecting to a switchboard
You can store the access code required to get an
outside line so that you only have to press the
EXTERNAL button.
Press the
buttons to display the options:
< >
Volume
FLASHor PREFIX. If your access code is
recall choose FLASH. If your access code is a
digit(s) choose PREFIX.
With some switchboards you may also need to switch
your PaperJet 50 from TONE dialling to PULSE
dialling. Check with your switchboard manager or
supplier to see if this is necessary.
Press Start to confirm your choice.
Start
If you select PREFIXyou are asked for the
code needed to get an outside line via your
switchboard (max. three digits).
-
0 9
Enter your code.
To set the dialling mode and access
number
To confirm.
Start
Display shows PSTN DIAL: TONE
Press to switch between TONEand PULSE
settings to suit your switchboard.
Volume
While your PaperJet 50 is in standby mode
Function
Press the Function button until the display
shows INSTALLATION
To confirm.
F
Start
Stop
To return to standby.
Display shows TEL.LINE SET-UP
Start
Display shows PUBL. LINE (PSTN)
Start
Press until the display shows PRIV. LINE
(PBX)
Volume
Display shows PBX DIAL: TONE
Start
Press to switch between TONEand PULSE.
Volume
Press to confirm. Display shows
EXT. LINE: PREFIX
Start
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Using the External button
External
You can use the External button to insert
the access code before numbers stored
in the one touch and speed dial memories.
Before entering the number (pages 21-22),
External
press External, an Ewill appear in the
display, and continue entering the number
as normal.
External
When dialling manually, just press External
before dialling the number.
To switch dialling mode during a call
If you are using your PaperJet 50 in PULSE
dialling mode, you can change to TONE
mode during a call using the button. This
✱
might be useful when calling interactive
services such as the BT Customer Services
line on 150.
After pressing the button all subsequent
✱
digits will be dialled in TONE mode. When
you end the call, dialling will revert to
PULSE mode.
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Help
The error light comes on and an error message
is displayed.
If there is a power failure
In the case of power failure, the fax machine will
keep the data for:
• date and time
An error report is automatically printed. Press the
Stop button to reset the machine and check the
message against the Error Messages list, page 42.
• machine settings
• numbers stored in the one-touch and speed
dial memories
• reports
If you run out of paper or ink.
Any documents stored in the memory will be lost.
Your PaperJet 50 will store incoming faxes in the
memory.
When the power is restored your machine will
print out a report which shows the total number
of pages (both received and stored for sending)
lost from the memory.
If you run out of paper or ink or the paper jams
during reception, or if you open the printer cover,
printing will stop and the fax you are receiving
will be stored in the memory. Once the problem
has been resolved, your machine will start
printing again.
Your machine doesn’t switch on
Check that the mains power is plugged in and
switched on.
The document cannot be inserted into the
document feeder
Check the size of the document. See page 15 for
correct sizes.
Fax documents are not sent
Check that the document is not jammed in the
machine.
The line may be busy. Your machine will retry
automatically 3 times at 2 minute intervals.
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Your machine does not receive faxes
automatically
• Check that is has not been set for manual
reception.
• Check that you have ink and paper.
• Check for paperjams.
You cannot print faxes or copy documents
• Check for paper jams.
• Check that you have ink and paper.
• The type of paper you are using may not be
correct, check paper size and weight shown on
page 15.
Your machine prints out completely blank copies
You may have inserted the document to be copied
the wrong way around. Place the side to be copied
face down.
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Error codes
Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against
the list below.
CODE
OK
MESSAGE
ERROR CAUSE
ACTION
No message. Operation completed
successfully
No action.
03
04
05
RECEIVER DOES NOT ANSWER
The number you are calling does not
answer or is not a fax or there is no
dial tone.
Check for dial tone by lifting the
handset and if OK try calling again.
ERR.WHILE TRANSMITTING
RESEND FROM PAGE: nn
A problem has occurred while
sending a fax. “nn” = page number
on the which the error occurred.
Send again starting from the
page shown in the report.
RESEND PAGES:
nn, nn
The machine you are calling
detected errors during the send.
“nn” = page number on which
the error occurred.
Send again starting from the page
shown in the report.
07
08
DOCUMENT TOO LONG or
SENDING STOPPED
Transmission time for a page exceeds
the permitted limit.
Try sending again.
CHECK THE DOCUMENT
Optical scanner unable to read
the document or document may be
too long.
Remove and re-insert document in
the feeder and try again.
Check paper is not longer than
360mm (US Legal Length).
09
10
STOP PRESSED
No message
You have stopped the machine.
No action.
Fax has detected an error while
receiving a fax.
Ask sender to send fax again.
11
No message
Printer problem while receiving a fax.
Document stored in the memory
but the memory capacity has been
exceeded.
Correct the printing problem, then
wait for the stored document to be
printed. Ask sender to fax the rest
of the document.
13
16
ERRORS WHILE POLLING
POWER FAILURE ON PAGE
No message.
Polled fax machine has no document
ready or was not set for polling.
Contact the sender.
Power failure while sending or
receiving a document.
Send again from the page shown on
the report.
(OK)
OCC
Document has been received but
printing quality is poor.
Contact sender.
LINE BUSY
The line is engaged.
Try again later.
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COVER OPEN
Error messages
Close the printer compartment cover.
If you see an error message on the display, check
here for its meaning and solution. Messages are listed
in alphabetical order.
DOC IN MEMORY
A received fax is stored in the memory because it
could not be printed right away. Check the problem
on the display and clear it.
AUTOREDIAL nnn
Last fax call failed. Your machine will redial after
nnn seconds.
LAST TX ERR. XX
The last fax sent was not completed successfully.
Press the Last TX button to send again or press the
Stop button to return your machine to standby.
CHECK DOCUMENT, PRESS
The document is not going through properly.
Remove and re-insert the document in the document
feeder. Press the Stop button to return to standby
and send again.
MEMORY FULL
Because of a printing problem (no paper, paper jam,
no ink, cover open etc) documents have been
received into the memory. Resolve the printing
problem and the documents will automatically be
printed and the memory cleared.
CHECK PAPER, PRESS
You have run out of paper. Add paper and press the
Stop button to return to standby.
Or
NOT PROGRAMMED
The paper is not going through properly. Remove
and re-insert the paper. Press the Stop button to
return to standby.
You have chosen a one-touch button or speed dial
code which does not have an entry stored.
OUT OF INK
CHECK PRINT HEAD
The ink in the cartridge has run out. Change the
cartridge (see Changing the print head/cartridge,
page 44).
The print head has not been installed or has been
installed incorrectly. Install the print head again.
Some print nozzles may be damaged, reducing print
quality. Clean the print head (see page 46).
PAPER ERROR, PRESS
Paper jam. Press the Stop button and, if the paper
sheet is not ejected automatically, check where it is
jammed and remove it. (See Removing jammed pages,
page 48.)
COPY INTERRUPTED
The Stop button has been pressed.
Or
There was a problem during copying and it could
not be printed. Check the type of problem on the
display and clear it.
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POLL. RETRY nnn
Beeps
The last polling call failed. Your fax is waiting to redial
the number after nnn seconds.
Error beeps
Short beep – wrong key pressed when following a set
of instructions.
REMOVE DOCUMENT, PRESS
A document jam has occurred. Press the Stop button
and if the page is not ejected automatically, remove
it by hand. (See Removing jammed pages, page 48.)
Long beep – unsuccessful procedure.
Continuous beep – handset is off-hook.
Or
Advice beeps
Document scanning has been interrupted by pressing
the Stop button.
Short beep – confirms fax sent or received successfully.
Beeps for 20 seconds – phone call, lift receiver to answer.
RX ERROR
An error has occurred during fax reception. Press
the Stop button to turn off the Error light and clear
the message. You may need to ask the sender to
re-send the fax.
Memory capacity
Your PaperJet 50 can store up to 21 pages of this
standard letter (reproduced A4 size).
RX IN MEMORY
A problem has occurred during reception and the
fax has continued to be received in the memory.
The bottom line of the display tells you what the
problem is. Resolve the problem and the fax will
automatically be printed.
SYSTEM ERROR nn
Your machine has locked up. Note the error code.
PaperJet Helpline is 0845 052 0052.
TX ERROR
Your last fax was not sent correctly. Press the Stop
button to turn off the Error light and clear the
message. Check the number you are sending to and
try sending your fax again.
BT PaperJet Helpline
If you cannot resolve a problem by using the Help
section, contact the Helpline on 0845 052 0052.
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2 Pull the green levers towards the front of the
machine to release the printhead assembly.
Maintenance
Cleaning your PaperJet 50
3 Lift out the assembly.
First disconnect it from the mains power supply and
the telephone line.
Clean with a cloth dampened with diluted
washing-up liquid. Never use household polish as
this may damage your fax machine. Never use a dry
cloth as this may cause static shock.
4 Remove the new printhead assembly from its
packaging. Holding it by the finger grip, peel the
protective film from the print nozzles.
Changing the printhead/cartridge
Your PaperJet 50 is supplied with a starter print
cartridge and it is not possible to change the ink
cartridge independently of the print head.
Replacements have ink cartridges which can be
replaced independently of the printhead. You can use
the same printhead with up to 6 cartridges. You should
then change both the cartridge and printhead.
5 Avoid touching the nozzles and metal electrical
contacts.
Changing the printhead/cartridge assembly
1 Open the printer compartment cover.
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6 Insert the new assembly into the holder with the
electrical contacts facing towards the front of the
machine.
2 Gently pull the black lever at the side of the
printhead assembly to the side to release the
cartridge.
7 Pull the assembly towards the front of the machine
until you hear it click into position.
3 Lift out the cartridge.
4 Remove the new cartridge from its packaging.
Holding it by the finger grip, peel off the
protective film.
8 Close the cover.
Changing the ink cartridge
1 Open the printer compartment cover.
5 Insert the new cartridge into the printhead until
it clicks into place.
NOTE
It is recommended that the printhead is changed
after every six cartridges.
It should be orientated as shown on next page.
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Manually cleaning the printhead contacts
Lift the printer compartment cover.
FRONT OF MACHINE
Remove the print cartridge and head.
6 Close the cover
To clean the print head and nozzles
If the printing quality deteriorates you can
quickly clear the print head and test the
nozzles with a print-out showing their
condition.
Use a slightly damp cloth to clean the electrical
contacts taking care not to touch the nozzles.
Function
Press the Function button until the display
shows HEAD MAINTENANCE
F
Display shows NEW HEAD: ON
Start
Either
If the print head is new, press the Start
button. Your PaperJet 50 performs a print
test.
Start
Use a slightly damp cloth to clean the electrical
contacts of the carriage inside the machine.
Or
If the print head is not new, press to display
NEW HEAD: OFF
Volume
Display shows CLEANING: ON
Start
Your machine performs a print test.
Start
Replace the print head and cartridge.
Close the cover.
To cancel, press the Stop button.
Stop
To interpret the print test, see page 12.
If the printout shows NOZZLE DAMAGED
then you should clean the printhead
contacts, see opposite.
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Cleaning the print head pad
Cleaning the optical scanner
Lift the printer compartment cover.
Dust or dirt on the optical glass may cause scanning
problems such as vertical lines on a received fax or
copied document.
Move the print cartridge to the right hand side of
the machine.
If after cleaning, you still get vertical streaks on
printed documents, contact your service engineer.
NOTE
Switch your machine off at the mains.
Clean excess ink off the print head pad with a dry
cotton swab.
Lift the printer compartment cover.
Move the print head to the left hand side of the
machine.
Close the cover.
Lift the hinged metal plate using the lever located on
the right hand side of the machine.
Clean the optical scanner with a cloth dampened
with a product specially designed for cleaning glass.
Then carefully wipe it dry. Do not pour or spray
cleaning fluid directly onto the glass.
Lower the hinged plate and close the printer
compartment cover.
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Removing jammed pages
If a document or sheet of paper becomes jammed
while sending a fax or during copying the display
shows REMOVE DOCUMENT, PRESS
If paper used to print received faxes or photocopies
becomes jammed the display shows PAPER ERROR,
PRESS
First try ejecting the paper by pressing the Stop
button.
If the paper does not come out automatically:
Remove any paper still in the feeders.
Lift the printer compartment cover.
Press down the green lever on the left hand side of
the machine and remove the jammed paper.
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Technical information
PaperJet 50
Model ......................................................Desktop transceiver
Display ....................................................LCD 16 + 16 characters.
Memory capacity* .....................................21 pages
Dimensions
Width ......................................................359mm
Depth......................................................234 + 84mm (with paper support extension)
Height .....................................................180mm + 138mm (with paper support extension)
Weight.....................................................4.5kg
Communication features
Telephone network.....................................Public/private
Compatibility ............................................ITU
Communication speed ................................9600-7200-4800-2400bps
Compression method .................................MH, MR
Power features
Power supply.............................................220-240 VAC, 50-60Hz
Power consumption....................................7W standby, 35vv max
Optical scanner features
Scanning method.......................................CIS
Reading resolution .....................................
horizontal ............................8 pixel/mm
vertical STANDARD...............3.85 lines/mm
vertical FINE ........................7.7 lines/mm
Transmission features
Transmission time......................................15s (9600bps)
Automatic document feeder ........................5 sheets A4, Letter and Legal
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Reception features
Printing method . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer
Max. printing width . . . . . . . . . . . . . . . . . . . 208mm
Printing paper . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal
US Letter (216 x 279mm) and US Legal (216 x 356mm)
Weight 70-90gsm
Paper feed . . . . . . . . . . . . . . . . . . . . . . . . . Plain paper cassette 40 sheets, 80gsm)
Environmental conditions . . . . . . . . . . . . . . . from 5°C to +35°C (operating)
from –15°C to +45°C (transport)
from 0°C to +45°C (storage and parking)
Relative humidity. . . . . . . . . . . . . . . . . . . . . 15%-85% (operating, storage, parking)
5%-95% (transport)
*ITU TS format, Test Sheet No.1 (Slerexe Letter) in standard resolution with MH compression.
R&TTE
This product is intended to be connected to analogue
networks and private switching systems in the United Kingdom.
This product complies with the essential requirements of the
Radio and Telecommunications Terminal
Equipment Directive 1995/5/EC.
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Index
Extension telephone
change remote start code
receiving a fax call
Activity report
Alert beeps
24
31
35
31
31
Answering machine – connecting
ECM mode on/off
33
Broadcast a document
19
Fax
contrast and resolution
delayed faxing
dial and hear progress
dial using handset
enter name and number
from memory
header
receiving
redial
send
stored
15
18
16
17
13
19
14
20
17
Calls
dial one-touch number
make
on hold
number of rings
speed dial
27
26
27
30
27
Change
cartridge
printhead
44
44
15-16
19
Cleaning
Contrast
44, 46
15
tones on/off
32
Copying documents
copy a document
stop copying
Handset
28
28
connect
9
Help
39
Date
Delayed faxing
13
18
17
Ink cartridge
44
Document retransmission on/off
Lists
configuration
one-touch
26
26
Enter
fax number
name
13
13
set-up
speed dial
Load paper
26
26
10
Error codes
41
42
Error messages
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Redial
automatic re-dialling
last number
Reports
Make a call
26
17
17
Memory
capacity
fax from
43
19
activity
24
25
24
24
24
24
25
automatic printing
delayed transmission
broadcasting
transmission
power failure
Number of rings
30
One-touch memories
delete
edit
send
store
22
22
22
21
request print-outs
Resolution
15
30
Ringer volume
Paper
check size
jammed
load
11
48
10
15
Safety
Setting up
8
9
Send
fax
type/size
15
18
Polling
fax at pre-set time
cancel
34
34
33
34
Set
change time and number
from another fax
set by another fax machine
contrast and resolution
date
time
15
13
13
Power
10
39
Speed dial call
27
Power failure
Speed dial memories
Pre-set fax
change details
send
delete
edit
send
store
23
23
23
22
18
18
Print area
Print head
29
44
Speed fax sent
Starter print cartridge
32
11
Print quality
set
test
29
12
Switchboard
set access number
set dial mode
switch dialling mode
37
37
38
Receiving
document longer than paper size
faxes
30
20
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Technical information
Telephone line cord
Time
49
9
13
32
Tones on/off
Volume
buzzer
32
32
30
loudspeaker
ringer
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Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchtoneTM is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2000.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
PaperJet 50 user guide (8/00) 3
Designed by The Art & Design Partnership Limited.
Printed in Thailand.
Printed on paper which meets international environmental standards.
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