BT Fax User Manual

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

This product is intended to be connected to analogue

networks and private switching systems in the

United Kingdom.

This product has not been designed for making emergency

telephone calls when the power fails. Alternative arrangements

should be made for access to emergency services.

User

Guide

PaperJet 300

Multifunctional 6 in 1 Phone, Fax,

Copier, PC Scanner, PC Faxing and Colour Printer

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Please open this page for a ‘further at

a glance’ guide to your PaperJet 300

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

At a glance

Plain paper tray

Document feeder tray

Holds documents to be

faxed or copied.

Document guides

ory

Ala

Control panel

R/Ac

rin

l/P

tar

ito

opy

Document exit

For your original

documents.

Paper exit

For received faxes or copies.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

A4 8¹

Faxin Memory

Alarm

DELETE

DEF

ABC

Mode

Printer Reset

R/Access

GHI

JKI.

MNO

Redial/P

PORS

TUV

WXYZ

Monitor

Start

Copy

Stop

1. Start/Copy

11. Alarm

Press to start sending a fax or for manual fax reception.

Press to copy a document.

Lights up when an error occurs.

12. Printer Reset

2. Resolution

Press to cancel a print error message.

Selects scanner resolution.

13. Mode

3. Enter

Press to confirm selections.

Sets the reception mode.

14. R/Access

4. Function

Used when selecting programming functions.

For use when connected to a switchboard and for some exchange

line features.

5. Keypad

15. Redial/Pause

Press to redial the last number.

Inserts a pause when dialling or storing a number.

Scroll through names and numbers stored in the directory and

Calls list. When entering names, switches between upper and

lower case letters and numbers.

16. Stop

Stops sending or receiving a fax and copying.

Used to cancel programming operations.

7. Directory

Lets you search for an entry by initial letter or by scrolling.

17. Monitor

Lets you hear the progress of a call without lifting the handset.

8. One Touch Memory Buttons

For storing names and numbers to be dialled.

18. Delete

Used to delete characters when entering/editing names

and numbers.

9. Fax in memory

Lights up when a fax is received into the memory.

19. Memory buttons 5 and 6

Moves the cursor left and right when entering/editing names and

numbers. Also used to display calls data in the directory.

10. LCD Display

Shows date, time and operation instructions.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Left side view

Ringer volume

Off, Medium, High.

Monitor volume

Handset cord socket

Adjusts the speaker volume between

Low, Medium and High when

handsfree dialling or monitoring a call.

Back view

Parallel printer socket

Mains power cable

Telephone line cord socket

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Inner view

Ink cartridge cover

Paper sensor

Spare cartridge holder

Document feed roller 1

Green release lever

Document feed roller 2

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Key features

Plain paper fax, copier and phone

Automatic redial

Send faxes to multiple destinations or set documents

to be sent at a later time to take advantage of lower

cost call charges. Quality ink jet printing of received

faxes onto plain paper.

If a fax fails to get through (e.g. the line is busy)

PaperJet 300 will make up to two automatic redial

attempts every three minutes.

As a plain paper photocopier, the PaperJet 300 lets

you make up to 99 copies of an original document up

to 20 pages long.

Memory

If the paper or ink cartridge runs out, incoming faxes

can be received into the memory to be printed when

you add paper.

Connects to a PC for faxing and printing

Send faxes direct from your computer screen and

display received faxes on-screen with the option to

print if desired. Easy change cartridges let you print

from a PC in mono or colour.

One Touch buttons and Directory memory

Store your 10 most frequently used numbers for

dialling at the touch of a single button. The Directory

also holds up to 50 names and numbers making

dialling easier and quicker.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

In this guide

At a glance

Key features

Introduction

Connecting to a PC

PC software

Opening the printer driver

Fax software

Faxing and scanning

Switching between mono and

Colour cartridges

Unpacking your PaperJet 300

For your records

Safety information

General

Environmental

Cleaning

Customer Helpline

Additional features

Reports and lists

Printing activity reports

Delayed fax report

Broadcast fax report

Optional settings

Setting up

Connecting to a switchboard

Using your PaperJet 300

Help

Error codes

Document jam

Paper jam

Replacing the ink cartridge

Aligning the print cartridge

Wiping the print nozzles and contacts

Cleaning

Entering names and numbers

One Touch memories

Directory

You can store up to 50 names and numbers in the

Directory.

Press Function.

Display shows 1: STORE MEMORY

The Directory will automatically keep a list of all

outgoing phone and fax calls you make (except

those already stored in the One Touch buttons), so

you can store a number already called and simply

add a name to it.

Press Enter.

Display shows MEMORY = 1?

Press the One Touch button you want

to cancel.

Unless you deliberately store a number, the

Directory only keeps a list of the latest numbers

dialled up to a total of 50 numbers.

Press Enter.

Display shows the name and ^:CHANGE.

Press Function.

If you dial the same number more than once, your

PaperJet 300 will only keep a record of the last time

it is dialled. Once 50 different number have been

listed, any new numbers will replace the oldest

previous number.

Display shows the name and ^:DELETE.

Press Enter to confirm. You hear a

confirmation beep.

You can now delete another entry by

pressing another One Touch memory

button…

You can delete entries from the Directory list,

transfer them to One Touch buttons or store them

as permanent entries.

Stop

Press Stop to return to standby.

NOTE

The Caller Display memory shares the Directory

memory. So we recommend that you keep 5-10

entries free in order to allow a Caller Display to

give you an incoming calls list of 5-10 entries.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Making a phone call:

To store a Directory entry

Lift handset (or press Monitor).

Press or to scroll to the entry you

want.

You can store up to 50 names and numbers

in the Directory. These will remain there

until you delete them. Each entry can have

up to 16 characters and 32 digits.

Start

Copy

Press Start. The number is dialled.

Press Function until the display shows

2:SET DIRECTORY?

To search for a Directory entry by name

Press Enter. Display shows ENTER NUMBER

Press Directory.

KEYPAD

Enter the number. For full details see page 16.

Press Enter to confirm.

KEYPAD

Use the keypad to enter the first letter of

the name.

KEYPAD

Enter the name. For full details, see page 16.

Press Enter to confirm.

Press

to display the first name beginning

with that letter and to scroll down the list.

Press Enter to confirm. You hear a

confirmation beep.

ᮤ

ᮣ

ᮤ

ᮣ

Press

entry.

to display the rest of the

Display shows ^{ENTER NUMBER}.

You can now add another entry.

Stop

Press Stop to return to standby.

Stop

Press Stop to return to standby.

To view the Directory by scrolling

To dial a Directory number

Press

to scroll to the entry

you want.

ᮤ

ᮣ

ᮤ

ᮣ

Press

entry.

to display the rest of the

If sending a fax:

Load the document.

Stop

Press Stop to return to standby.

Press

want.

to scroll to the entry you

Start

Copy

Press Start. The document is scanned and

the number is dialled.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To edit a Directory entry

To transfer a Directory entry to a One

Touch button

Press

want.

to scroll to the entry you

Press

want.

to scroll to the entry you

ᮣ

If a name is displayed, press

the number.

to display

Press Function.

Display shows ^TRANSFER?then MEMORY?

Press Enter.

The cursor is set to the first digit.

Edit the number if required.

Press Enter to confirm.

Press the One Touch button you want.

KEYPAD

Stop

Press Enter to confirm. You hear a

confirmation beep.

You can now transfer another entry by

scrolling to a new phone or fax number.

Edit the name.

Press Enter to confirm.

The transferred entry is cleared from the

Directory.

Press Stop to return to standby.

Stop

Press Stop to return to standby.

Adding a name to a number in the

Calls list

To delete a Directory entry

Press

to display the number.

Press

you want.

to scroll to the entry

Press Enter twice. Display shows ^ENTER

^NAME. When cursor appears, enter the name.

DELETE

Press Delete.

Press Enter. The name and number are

stored in the directory.

Press Enter to confirm. You hear a

confirmation beep.

Stop

Press Stop to return to standby.

You can now delete another entry by

scrolling to a new phone or fax number.

Stop

Press Stop to return to standby.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To view the Calls list

Sending faxes

Paper sizes: Width

Length

Maximum:

Minimum:

216mm

184mm x 148mm

1.5m

Your PaperJet 300 keeps a record of the

calls you have made – providing there is

spare capacity in the Directory.

Paper weight

Entries are listed in order of call frequency

– the most called numbers are listed first.

70gsm – 90gsm

Do not use

Press

or . Display shows the most

Torn, crumpled and rolled paper.

Paper that is too thin.

Wet or moist paper.

Correction fluid.

frequently dialled entries first by name.

ᮤ

ᮣ

Press ᮤ or ᮣ once to display the

phone/fax number.

Press again to display the number of times

dialled and the last date and time you called

the number.

Carbon paper.

Make sure that any paperclips or staples have been

removed from documents.

For example, X 5 21 Dec 12:00 = Dialled 5

times, last called on 21st December at

midday.

Make sure any correction fluid is dry.

Inserting documents in the feeder

Press

to display the next most

Gently insert documents to be faxed or copied face

down into the document feeder (up to 20 pages).

frequently dialled number.

Stop

Press Stop to return to standby.

Adjust the paper feeder width guide to fit.

NOTE

If you have subscribed to your network’s Caller Display

service, your PaperJet will also display a list of

incoming calls. The length of the list depends on the

available Directory memory. If all 50 entries are full,

you will only see details of a current incoming call.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To set the resolution

To set the contrast

You can choose different resolution settings

to ensure the best quality when faxing or

copying a document.

When a document has been loaded, you can

switch between

NORMAL – for normal contrast documents.

The available settings are:

LIGHT – for very light documents which

need to be sent or copied darker.

STANDARD – for standard text documents.

This is also the fastest setting.

Your PaperJet 300 is pre-set to NORMAL

and you shouldn’t need to change it, but if

the original document is very light or faint

you can change the setting LIGHT.

FINE

– for documents with small

type and drawings.

SUPER FINE – for text with very small

characters and/or graphics.

Press Function until the display shows

5: FAX SET UP?

PHOTO

– for documents with varying

shades of grey, such as

photographs.

Press Enter.

Display shows 1: SET CLOCK?

Load the document to be faxed or copied.

The first page is pulled slightly into the

machine. Display shows ^STANDARD.

Press Function until the display shows

3: SETTINGS?

Press Enter.

Press the Resolution button to display the

Display shows ^{(01) PAUSE TIME}

setting you want.

KEYPAD

Enter 28. Display shows CONTRAST

After each document, the setting automatically

returns to ^STANDARDwhich is the default

setting. You can change the default setting.

See ‘Optional Settings’, page 41.

Press Enter. Display shows the current

setting NORMALor LIGHT

Press the Function button to switch

between NORMALand LIGHT.

Press Enter to confirm the setting.

Press Stop to return to standby.

Stop

The setting is fixed until you change it.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To redial the last number

To send a fax

If sending a fax:

Load the document face down.

Load the document.

Set the resolution and contrast if required.

Redial/P

Press Redial.

Dial manually:

The document is scanned and sent.

KEYPAD

Dial the number using the keypad.

Start

Press Start. The document is scanned and

the number is dialled.

Making a phone call:

Copy

One Touch number:

Lift handset (or press Monitor).

Press Redial. The number is dialled

Redial/P

Press the One Touch memory button you

want. The document is scanned and the

number is dialled.

Automatic fax redial

Directory number:

If the number is engaged when sending a fax, your

PaperJet 300 is set to redial two times, waiting

approximately 3 minutes between tries. If you have

set a delayed fax, it will redial three times.

Press

want.

to scroll to the entry you

Start

Copy

Press Start. The document is scanned and

the number is dialled.

To hear the progress of your call.

If you want to hear the dialling tones and fax

tones press the Monitor button before dialling

the number. If you use this method the document

will not be scanned into memory before sending.

To stop a fax being sent

Stop

Press Stop. The fax is cancelled.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Manual receive

Receiving faxes

When Manual mode is set, your PaperJet 300 rings

like a normal phone until you answer it yourself.

Reception mode.

Your PaperJet 300 has three reception modes for

receiving faxes and telephone calls.

If a voice caller wants to send a fax.

If the caller wants to send a fax after your

conversation, press START on your PaperJet 300 and

replace the handset.

To set reception mode

If you hear fax tones.

Press Start to begin reception and replace the

handset. The display shows ^RECEIVING.

Mode

Press Mode to display the current setting.

Repeated presses will switch between the

options MANUAL RECEIVE, AUTO RECEIVE

and WITH ANS MACHINE. The mode

displayed is the one that is set.

With answer machine

Set this mode when you connect an answering

machine to your PaperJet 300. Your answering

machine will automatically take voice messages and

PaperJet 300 will take faxes.

Auto receive

Your PaperJet 300 answers each call after 5 rings

and receives faxes automatically. If the call is a voice

call, the phone will ring again for a further 5 rings

(secondary ringing) and you can answer the call by

picking up the handset. If you do not answer, the

machine will try to receive the call as a fax. During

secondary ringing the caller will hear a beep every

2 seconds to reassure them that the line is active.

When your PaperJet 300 rings it will wait for the

answering machine to take the call. If there are fax

tones or no incoming voice message it will

automatically try to receive a fax. Remember, it is

advisable to say in your outgoing message that the

caller can send a fax after the tone.

You can adjust the number of rings your machine

gives. See ‘Optional Settings’, page 41.

If the answering machine is switched off, your

PaperJet 300 will answer the call after 7 rings. Your

answering machine should be set to answer after

less than 7 rings, see Connecting an answering

machine, page 30.

If you are using your PaperJet 300 as a fax machine

only, we recommend that you switch the second set

of rings off. See ‘Optional Settings’, page 41.

Receiving faxes into the memory

If you accidentally answer a fax call.

If you run out of paper or the ink cartridge is empty,

your PaperJet 300 will automatically store incoming

faxes into the memory. The memory can store up to

20 pages of the standard letter, see page 60.

If you pick up the handset and you hear fax tones,

simply press the Start button, replace the handset and

the fax will be received.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To print a fax stored in the memory

Paper jam and out of ink warning:

If the plain paper jams or the ink cartridge

runs out during printing, the display shows

CHECK PAPER or OUT OF INK.

If you have received faxes into the memory

the Fax in memory light flashes and the

display shows the reason for the document

not being printed normally – PRINTER

^ERROR!, CHECK PAPER! or INK OUT

Clear the paper jam, see page 50.

Replace the ink cartridge, see page 51.

Printer Reset

Then press Printer Reset to print out

the document that has been stored in the

memory.

Either add new paper, clear the jam or

replace the ink cartridge accordingly.

Printer Reset

Press Printer Reset. The fax stored in the

memory will print out.

Clear a paper jam, see page 50.

Replace the ink cartridge, see page 51.

If the memory becomes full while there is

paper in the paper tray:

This happens if the fax is too large for the

PaperJet 300 to handle. Pages received

before the memory became full will be

printed but, you will need to ask the sender

to re-fax the pages you have not received.

Very detailed pages or photos may need to

be sent singly.

Power failure while a fax is stored in the

memory:

If the power fails and a document is stored

in the memory, the stored fax is lost. Your

PaperJet 300 informs you with a power

failure report giving details of any

documents lost from memory. When the

power is restored the display will show

MEMORY DATA LOST.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To cancel a delayed fax

Delayed faxing

Store a document of up to 20 standard pages in the

memory for sending at a specific time within the

next 24 hours. This lets you take advantage of lower

call rates or coincide with time zone differences if

sending to another country.

Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows CANCEL?

Press Enter to confirm. You hear a

confirmation beep.

To send a delayed fax

Display shows ^CANCELLED!

Load the document face down.

To change the time and/or number of

a delayed fax

Set the resolution and contrast if required.

Press Function until the display shows

3: TIMED SEND?

Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows START TIME:

KEYPAD

Enter the time you want the fax to be sent

using the 24 hour clock, e.g. to start sending

at 7.30pm, enter 19 30.

Press Enter. Display shows CANCEL?

Press Function until the display shows

CHANGE?

Press Enter.

Display shows ^{ENTER FAX NUMBER?}

Press Enter. Display shows START TIME

and the time currently set.

KEYPAD

Enter the fax number. You can also use

One Touch memory buttons and Directory

KEYPAD

Enter the new time.

entries.

Press Enter.

Display shows the fax destination.

Press Enter. The document is scanned.

Display then shows ^{TIMED SND}and the

time you have set.

DELETE

Press Delete to delete the number.

KEYPAD

Enter the correct number. You can also use

One Touch buttons or a Directory entry.

NOTE

Press Enter to confirm. You hear a

confirmation beep.

If you have set the resolution to Photo and the

scanning memory becomes full, try resetting with

the resolution set to Standard, Fine or Superfine.

Display shows ^{TIMED SND}and the

time set.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

If sending later:

Broadcast faxing

KEYPAD

Enter the time using the 24 hour clock, e.g

to send at 7.30pm, enter 19 30.

You can store a document of up to 20 standard

pages in the memory for faxing to up to 20 different

numbers including One Touch and Directory entries.

Press Enter.

Display shows ^{ENTER FAX NO?}

KEYPAD

Enter a number you want. You can dial the

number using the keypad or enter a One

Touch or Directory entry.

To store a broadcast fax

Press Enter.

Load the document face down.

Enter the next number. Then press Enter

and repeat up to a maximum of 20 numbers.

Set the resolution and contrast if required.

Start

Copy

Press Start. Your PaperJet 300 scans the

document you have set. Display shows

B/CAST. and the time set for broadcasting.

Press Function until the display shows

4: BROADCAST?

Press Enter.

Display shows 0: NOW 1: LATER

NOTE

Press 0 if sending now.

Display shows ENTER FAX NUMBER?

If you have set the resolution to Photo and the

scanning memory becomes full, try resetting with

the resolution set to Standard, Fine or Superfine.

Press 1 if you want to set a time for the fax

to be sent. Display shows ^{START TIME:}

If sending now:

To cancel a broadcast fax

KEYPAD

Enter a number you want. You can dial the

number using the keypad or enter a One

Touch or Directory entry.

Press Function until the display shows

4: BROADCAST?

Press Enter.

Display shows ^{ENTER FAX NUMBER?}

Press Enter.

Display shows ^CANCEL?

KEYPAD

Enter the next number. Then press Enter

and repeat up to a maximum of 20 numbers.

Press Enter. Display shows CANCELLED!

Start

Press Start. Your PaperJet 300 scans the

document and begins sending the fax to all

Copy

the numbers you have set.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Polling reception

Voice request

You can set your PaperJet 300 to call another fax

machine and receive a document from it. This is

often known as Faxback. You may need to know the

other machine’s password in order to retrieve the

document.

You can start a phone conversation after sending or

receiving a fax.

To speak after sending or receiving a fax

While the fax is being sent:

To poll a document

Lift the handset. When the fax has finished,

the other machine will beep to let the other

person know you want to talk.

Press Function until the display shows

7: POLLING RX ?

When the person at the other end responds,

you can talk.

Press Enter.

KEYPAD

If required, enter the other machine’s

password.

NOTE

Press Enter.

Display shows ^{ENTER FAX NUMBER?}

If you lift the handset and replace it, the voice request

is cancelled.

KEYPAD

Enter the number for the other machine.

If the other person does not pick up their handset

while the beeps are sounding – or if the other fax

does not have a voice request function - the line will

be disconnected.

Press Enter. The number is dialled and the

document is received. Display then returns

to standby.

Stop

To cancel polling, press Stop.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To answer a voice request

To dial handsfree

Monitor

If the person wants to talk, your PaperJet

300 beeps while the fax is being sent or

received and the display shows PHONE

CALLING.

Press Monitor. You hear the dialling tone.

KEYPAD

Use the keypad to dial the number you

want.

Lift the handset and wait for the caller to

respond.

Press the One Touch button you want, the

number is dialled.

Using the phone

Press the

button to scroll through

the Directory.

You can use your PaperJet 300 to make and

receive calls.

Start

Copy

Press Start to dial.

When the call is answered, lift the handset

and talk.

To make a phone call

To search and dial a Directory entry

by name

Lift the handset

KEYPAD

Use the keypad to dial the number you want.

Lift the handset.

Press the One Touch button you want, the

number is dialled.

Press Directory button.

KEYPAD

Use the keypad to enter the first letter of

the name.

Press the

button to scroll through

the Directory.

Press the

button to display the first name

Start

Copy

beginning with that letter and to scroll down

the list.

Press Start to dial.

Start

Copy

Press Start to dial.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To redial a number

Connecting an answering machine

Your PaperJet 300 can work with an answering

machine so that you can take voice and fax

messages.

Lift the handset.

Redial/P

Press Redial. The last number called is

redialled.

To ensure the two machines work together, the fax

machine must be in WITH ANS MACHINE mode

and the answering machine line cord must be

connected into the socket on the back of the

PaperJet 300’s line cord doubler plug (as shown

below).

To receive a phone call

When the phone rings.

Lift the handset and speak.

If you hear fax tones, replace the handset

after the display shows ^RECEIVING.

When set up like this, and a call comes in, your

answer machine will always answer the call first.

Your PaperJet 300 will monitor the call and take

control if it detects that it is a fax call. If the

answering machine fails to answer, PaperJet 300

will answer the call after 7 rings and prepare to

receive a fax.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To set the receive mode

Making copies

You can make up to 99 copies of an original

document up to 20 pages long.

Mode

Press Mode to display WITH ANS MACHINE.

To make a single copy

To set up the answering machine

Load the document face down.

You can choose the number or rings before

your answering machine takes the call

(refer to your answering machine’s guide

for instructions), it is recommended that

you set the number of rings to between

2 and 4 and it must never be more than

6 rings.

Set the resolution and contrast, if required.

Start

Press Copy.

Display shows ^{NUM OF COPIES 01}.

Copy

Start

Press Copy. Display shows ^{SCAN LEFT: 19}.

The original is scanned and the copy printed.

Copy

For optimum performance, the outgoing

message on the answering machine should

be as short as possible and should not

exceed the times shown below: -

To make multiple copies

Load the document face down.

Set the resolution and contrast, if required.

Start

No. of rings before

answer m/c answers

Max length of

outgoing message

Press Copy. Display shows ^{COPIES #01}

Copy

KEYPAD

Enter the number of copies you want.

Start

14 seconds

8 seconds

Press Copy. The original is scanned and

the copy printed.

Copy

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To copy a highly detailed original

NOTE

If there is not enough memory to scan all the

original document, copy it in stages.

A highly detailed document may be too much

for the memory. By switching the ADF

COPY setting on, you can set your PaperJet

300 to scan and copy at the same time.

Copies are reduced to 97% of the original to prevent

an original being copied onto two separate sheets.

Avoid using very smooth or slippery originals such

as fax roll paper or transparencies as these could

slip and the copy may run onto two pages.

This shows you how to switch ADF on

and off.

Press Function until the display shows

5: FAX SET UP?

On some types of paper the ink may take longer to

dry. Be careful to ensure it does not leave marks on

the original document.

Press Enter.

Press Function until the display shows

3: SETTINGS.

Press Enter. Display shows ^{(01) PAUSE TIME}

Caller Display

KEYPAD

Press Function until display shows COPY

^MODE(or enter 2, 2 to go straight there).

Caller Display lets you know who’s calling before you

answer the telephone. Providing you have free space

in the Directory, your PaperJet 300 will also show

you a list of new and old calls you have received.

Press Enter. Display shows ^{MEMORY COPY}.

Press Function to switch between the two

options of ^{ADF COPY}and MEMORY COPY.

The number of calls in the list is limited by the

number of free spaces in the 50 number Directory.

Press Enter to confirm.

With a Caller Display service, your PaperJet 300

receives caller information which is transmitted over

the telephone network.

Press Stop to return to standby.

Stop

To use this feature you will first have to subscribe to

your network’s Caller Display service. Ask your

network provider for more information.

With Caller Display, your PaperJet 300 stores the

caller’s number if available, call date and time.

If you have stored the incoming number in the

directory or one touch memory, the display will

show the stored name.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Caller information not available

IMPORTANT

If you have subscribed to BT’s Caller Display, you

may see a text message if the number of your caller

is not available.

The Caller Display memory shares the Directory

memory. So we recommend that you keep 5-10

entries free in order to allow a Caller Display to

give you an incoming calls list of 5-10 entries.

The text message will be one of the following.

WITHHELD

The caller has stopped their number from being

sent.

To view and dial from the Calls list

INTERNATIONAL

The call received was from outside the UK.

UNAVAILABLE

Details of calls received will be stored

providing you have free space in the

Directory memory. When you have new

calls, the display shows NEW CALL(S).

The caller's exchange/network does not offer a

Caller Display Service.

OPERATOR

The call has come via the operator.

Press

to scroll through the Calls

list. If you have new calls, these are shown

first.

PAYPHONE

The caller is ringing from a payphone.

ᮣ

If the name is displayed press

• to display the caller’s number

button:

RINGBACK

The exchange is ringing to let you know that a

previously engaged number is free.

• the number of times the caller has rung

(X2 = 2 calls)

• the date and time of the most recent call.

NO CALLER INFO

Start

Copy

If your PaperJet 300 does not recognise the

information contained within the caller display

message, it will not show a number.

Press Start to dial the number displayed.

Stop

Press Stop to return to standby.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Connecting to a PC

Your PaperJet 300 is supplied with software to

enable you to manage faxes from your PC, to scan

documents into your PC and to use it as a mono and

colour printer. It also contains a detailed user guide

for the faxing and scanning applications.

You are provided with a cable to enable you to

connect your PaperJet 300 to the PC parallel printer

port.

Loading the software

The procedures described here are written

for Windows 9x and Windows Me. If you

are running Windows 3.1x, there may be

some differences.

Switch off your PC and PaperJet 300.

System requirements

Connect the printer cable provided between

your PaperJet 300 printer socket and the PC

parallel printer port (LPT1)

Windows 95, 98, Me

16MB RAM, 486 processor or higher, 20Mb free

space on the hard drive.

Windows 3.1

8MB RAM, 486 processor or higher, 20Mb free

space on the hard drive.

Windows for Workgroups 3.11

10MB RAM (10Mb required by some applications),

486 processor or higher, 20Mb free space on the

hard drive.

Switch on your PC and PaperJet 300

As your PC starts up, if it detects the

PaperJet 300 (it will show as Colour MFP

on your PC) and opens the Add New

Hardware Wizard screen, you should click

on Cancel to close the wizard.

Insert the PC Fax Software CD into the CD

drive. The CD should auto run and present

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

the PaperJet 300 Software Installer screen

with the options shown below.

If your CD doesn’t run automatically, select

Run from the Start menu, type in

x:\Setup.exe (where x is the letter of your

CD drive) and then click on OK.

ꢀ

To view the user guide, double click on

View Documentation. If you don’t already

have Adobe Acrobat Reader on your PC you

will need to install that first. It is included

on the CD, just double click on that option.

Status: shows details of cartridges, the

current print job and lets you print a test

page.

Options: lets you set your preferences.

If you want to use your PaperJet 300 only as

a printer then you will need to install the

Printer Driver only.

Cartridges: shows the status of the

cartridges, lets you clean nozzles and align

the cartridge.

If you want to use the PC faxing and

scanning features, you will need to install

Unimessage Pro.

DOS Printing: lets you adjust the settings

for DOS printing.

About: provides program details.

You can load either the Printer Driver or

Unimessage Pro or both.

You can make changes if you wish but you

don’t need to for most uses. When you are

ready, click on Close.

To load the printer driver, double click on

the Printer Driver option. The installer will

load the driver and present the printer

control program window when it has

finished. This window enables you to adjust

the printer settings, clean nozzles and align

ink cartridges and print test pages.

ꢀ

You are now presented with a window with

two option buttons: Exit to Windows and

Restart Windows.

ꢀ

If you are not going to load Unimessage

Pro, click on Restart Windows.

ꢀ

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

If you want to load Unimessage Pro, click

NOTE

on Exit to Windows and then close any

windows which are hiding the Install

screen.

ꢀ

When printing from the PC, if you pause a print for

more than 3 minutes, your PaperJet 300 will “time

out” and you will have to cancel the print and start

again.

To load Unimessage Pro, double click on

the Unimessage Pro option, the installer

will load. Follow the on-screen instructions,

changing the pre-set options if needed.

When loading has finished you are given

the option to re-start your PC or return to

Windows.

Faxing and scanning

You can fax documents from your PC via your

PaperJet 300. You can also scan documents into

your PC.

If you have finished loading the software

you must restart your PC. Select Restart

your PC and click OK.

ꢀ

Sending a simple fax

After loading Unimessage Pro, when your

PC re-starts, Unimessage Pro will start up

automatically and you will need to enter

some information and choose some options

to complete the installation. Follow the on-

screen instructions.

Open Unimessage Pro to display the

Welcome screen.

ꢀ

Click on New Message to open the fax

ꢀ

dialogue box.

In the To box, enter the telephone number

of the recipient.

ꢀ

To print a document

Enter a brief description of the message in

the Subject box (optional).

Open the document on the PC.

ꢀ

Type the message you want to send in the

main box.

Select Print from the file menu, when the

printer dialogue box opens, ensure Colour

MFP is the selected printer.

ꢀ

The type of header sheet that will be sent is

shown in the footer. If you want to change

it, select Cover Sheet from the Insert menu

Select Properties/Options if you want to

adjust the printer settings.

ꢀ

and choose a new one.

Click OK to print.

ꢀ

To send the fax, click on the Send icon

(envelope) or select Send from the File

menu.

ꢀ

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To switch between mono and colour

cartridges

Faxing a document

Open Unimessage Pro to display the

Welcome screen. You can now minimise

the Welcome screen.

ꢀ

Pull open the control panel.

Open the document you want to send.

Select Print from the File menu and ensure

Unimessage Pro is the selected printer in

the print dialogue box.

ꢀ

Click OK. The fax dialogue box opens.

ꢀ

Open the cartridge cover.

In the To box, enter the telephone number

of the recipient.

Enter a brief description of the message in

the Subject box (optional).

ꢀ

If you want to add a message to the header

sheet, type it in the main box.

The type of header sheet that will be sent is

shown in the footer. If you want to change

it, select Cover Sheet from the Insert menu

and choose a new one.

ꢀ

The ink cartridge carrier should have

automatically moved to the centre position.

If it has not moved, press the Printer Reset

button.

Printer Reset

To send the fax, click on the Send icon

(envelope) or select Send from the File

menu.

ꢀ

Remove the current cartridge.

Insert the replacement cartridge holding it

by the finger grip.

Insert the cartridge with the electrical

contacts facing towards the back of the

machine.

Avoid touching the nozzles and metal

electrical contacts.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Push the cartridge towards the back of the

machine until it clicks into place.

Close the cartridge cover and control panel.

Display shows ^{OLD CARTRIDGE?}. If you

have used the cartridge before press Enter.

Display returns to standby.

If it is a new cartridge, press Function to

display ^{NEW CARTRIDGE?}

Press Enter. The display shows ALIGN

CARTRIDGE?

Press Enter. The alignment page is printed.

When prompted, enter the number which

appears under the straightest line on the

print out.

NOTE

It is quicker and more economical to use a mono

cartridge for printing received faxes and copies.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Additional features

Reports and lists

Printing activity reports

Reports give you details of faxes sent and received.

Lists show you the various settings and stored names

and numbers on your PaperJet 300.

Your PaperJet 300 has been set to print a report

automatically after every 20 faxes sent or received.

You can also set it to:

Print immediately.

Once a day.

No print out ,see ‘Optional settings’, page 41.

To print a list of stored names and

numbers

The activity report may also include error codes to

help you diagnose any problems quickly and accurately.

See ‘Help’, page 47.

The list contains all One Touch and

Directory entries and received calls if you

subscribe to a Caller Display services.

Press Function until the display shows

6: PRINT OUT?

Press Enter.

Display shows 1: PHONE BOOK?

Press Enter. The list is printed.

Display shows PHONE BOOK.

Stop

Press Stop to return to standby.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To set to ‘no print out’ or ‘print same

time each day’

To print an activity report immediately

Press Function until the display shows

6: PRINT OUT?

Press Function until the display shows

5: FAX SET UP?

Press Enter.

Press Enter. Display shows 1: SET CLOCK?

Display shows 1: PHONE BOOK?

Press Function until the display shows

4: ACT. REPORT?

Press Function until the display shows

3: ACT. REPORT?

Press Enter. Display shows ACT.REPORT ON.

Press Enter. The report is printed.

Press Function to switch between ON

and OFF.

Stop

Press Stop to return to standby.

Either select ^OFF, press Enter to confirm

and then Stop to return to standby.

Delayed fax report

Stop

Or select ON.

Your PaperJet 300 can be set to print out a report

after a delayed fax has been sent. This is called a

“Timed Report”. The original setting is off. To switch

it on, See ‘Optional Settings’, page 41.

Press Enter. Display shows ^{PRINT TIME:}

Enter the time at which you would like the

activity report printed each day.

Press Enter to confirm. You hear a

confirmation beep. If you press Enter

without entering a time your PaperJet 300

will print an activity report after every 20 fax

transactions.

Broadcast fax report

Your PaperJet 300 can be set to print out a report

after a broadcast fax has been sent. The original

setting is off. To switch it on, See ‘Optional Settings’,

page 41.

Stop

Press Stop to return to standby.

NOTE

If you have not sent or received any faxes, an

activity report will not be printed, even if you have

set your PaperJet 300 to print one at the same time

every day.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To print out a list of current feature

settings

Optional settings

Your PaperJet 300 lets you change settings to suit

the way you work.

The print out lets you see a complete list

of the feature settings currently set on your

PaperJet 300.

To change the feature settings

Press Function until the display shows

6: PRINT OUT?

The settings menu lets you adjust a wide

range of settings.

Press Enter.

Press Function until the display shows

5: FAX SET UP?

Press Function until the display shows

3: SETTINGS?

Press Enter.

Press Enter. The settings list is printed.

Press Stop to return to standby.

Stop

Press Function until the display shows

3: SETTINGS?

Press Enter.

To print out the current function list

Enter the feature number you want

,see list on page 42 to 44.

Press Enter.

You can see a list of all the functions you

can set on your PaperJet 300.

Enter the code you want for the new setting

,see list page 42 to 44.

Press Function until the display shows

6: PRINT OUT?

Press Enter to confirm. You can now enter

another Feature number in order to change

the next setting.

Press Enter.

Press Function.

Display shows ^{2: FUNCTION LIST?}

Stop

Press Stop to return to standby.

Press Enter. The function list is printed.

Stop

Press Stop to return to standby.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Feature

Number

Name

Setting

codes

Options

Explanation

Original setting

PAUSE TIME

3 seconds

--- seconds

12 seconds

Sets the length of a pause inserted

into a stored number.

3 seconds

TIMER REDIAL

AUTO REDIAL.

No. OF RINGS

OFF

once

2 times

3 times

The number of times the machine

will redial the number if the fax fails

(e.g. other machine is busy). This

setting applies to timed jobs only.

3 times

2 times

7 times

OFF

once

2 times

3 times

The number of times the machine

will redial the number if the fax fails

(e.g. other machine is busy). This

setting applies to non-timed jobs only.

once

Number of rings before your

machine answers a call when set to

RECEIVE MODE.

2 times

3 times

and up to

11 times

and up to

F/T SW. OVER

POWER SAVE

OFF

In AUTO mode, you can set the

number of times the unit will ring if

the incoming call is a voice call.

At the end of these rings the unit

prepares to receive a fax.

5 times

3 times

5 times

7 times

9 times

11 times

OFF

If power save is set on the unit will

revert to an energy saving mode after

5 minutes of no use. This mode is

not recommended if you have a PC

connected.

Off

KEY TONES

OFF

LOW

HIGH

Lets you set the pitch of the beeps

you hear when you press a button.

Low

FAX HEADER

OFF

ON (outside)

ON (inside)

This switches the fax header, that is

sent with each document, on and off

and determines whether it is printed

inside or outside the image area.

ON (inside)

FAX FOOTER

OFF

Sets whether the caller’s details

are printed at the foot of received

documents.

OFF

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Feature

Number

Name

Setting

codes

Options

Explanation

Original setting

COPY MODE

ADF COPY

MEMORY COPY

Sets whether or not the document is

scanned into memory before copying.

Use ADF for documents too large for

the memory.

MEMORY COPY

PAPER SIZE

ECM

LETTER

LEGAL

Allows you to set the size of paper

you want to print on.

OFF

Allows you to switch error correction

mode on and off. Error correction

mode automatically rectifies errors

caused by bad lines, etc.

RESOLUTION

STANDARD

FINE

SUPER

Sets the default scanning resolution

setting.

STANDARD

PHOTO

CONTRAST

NORMAL

LIGHT

Sets the default scanning contrast

setting.

NORMAL

SEND REPORT

OFF

Controls printing of automatic fax

transmission reports. Allows you to

switch send report printing on and

off. Will print for each fax sent or

only when an error occurs.

ON: ERROR

ON: EACH SEND

ON: ERROR

TIMED REPORT

(Delayed send

report)

OFF

Allows you to switch delayed send

report printing on and off. Will print

for each delayed fax sent or only

when an error occurs.

ON:ERROR

ON:EACH SEND

ON:ERROR

B/CST REPORT

PHOTO QUAL

INK SET

OFF

When set to On a report is printed

on completion of each broadcast fax.

OFF

HIGH

STANDARD

HIGH

This sets the way the unit prints

halftones (greys).

SETTING A

SETTING B

Controls the amount of ink applied

to the paper when printing faxes and

copies. Setting A applies more ink

than setting B. Reduces print

definition but may be useful to

overcome problems with ink

smudging.

SETTING A

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Feature

Number

Name

Setting

codes

Options

Explanation

Original setting

AUTO SEND

OFF

This feature determines whether the

fax starts automatically when you

initiate a fax call using the handset.

When set to ON, if the unit hears fax

tones from the far end, it will

OFF

automatically start to send. When set

to OFF, you need to press START to

begin sending.

PRINT SIZE

90%

84%

70%

Allows you to set the vertical

90%

reduction when printing received

faxes.The horizontal reduction is

constant at approx. 95% This setting

does not affect the printing of copies.

REMOTE START

OFF

Allows you to start up the fax from

another telephone by dialling #, 7.

You can print a list of the current feature settings, see page 41.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Power Save mode

To reduce the printing area

The power save feature reduces power consumption

from 6W to 2W while your PaperJet 300 is lying idle.

If someone is trying to send you a fax that

is longer than the paper you are printing on,

your PaperJet 300 will try to receive it over

2 pages. You can reduce the printing area in

order to compress the fax onto a single page.

Power save is switched off when you receive your

machine.

You can switch power save on and off by changing

the feature setting 13, see list on page 42. The power

save setting will switch on about 5 minutes after the

last button has been pressed or the last call was

received. The display shows ^{POWER SAVE}.

All faxes are reduced. Your PaperJet 300

has been originally set to 90% of the original

size, but incoming faxes can be switched

between 90%, 84% or 70%. You must re-set

the reduction again to change it back.

Power save will automatically switch off again, when

a button is pressed, the handset is lifted or a new

call is received.

Press Function until the display shows

5: FAX SET UP?

Power save mode does not switch on if the display

shows NEW CALLS or if you have a colour cartridge

installed.

Press Enter.

Display shows 1: SET CLOCK?

Press Function until the display shows

3: SETTINGS?

IMPORTANT

If you have connected your PaperJet 300 to a

computer and it has gone into power save mode,

you will not be able to print until power save is

deactivated. You can only deactivate power save by

pressing a button on your PaperJet 300 or by lifting

the handset. Power save cannot be deactivated

through a command from your computer.

Press Enter.

^KEYPADPress Function until display shows ^PRINT

^SIZE(or enter 5, 5 to go straight there).

Press Enter.

KEYPAD

Set the ratio you want

00 = 90%

01 = 84%

02 = 70%

Press Enter to confirm.

Stop

Press Stop to return to standby.

ECM (Error Correction Mode)

ECM automatically reduces the possibility of

damaged data when sending or receiving faxes.

ECM is switched on and we recommend that you

do not change this setting.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To make a call

Connecting to a switchboard

To set your switchboard access code

If sending a fax:

Load the document.

R/Access

Press the Function button until the display

shows 5:FAX SET UP?

Press the R/Access button.

Enter the number you want.

Press Enter.

Display shows 1:SET CLOCK?

Start

Copy

Press Start. The document is scanned

and sent.

Press Function.

Display shows 2:SENDER ID?

Making a phone call:

Press Enter.

Lift handset (or press Monitor).

Press the R/Access button.

Enter the number you want.

Display shows SENDER NAME

R/Access

When the name you have entered

previously appears, press Enter.

Display shows SENDER NUMBER

When the number you have entered

previously appears, press Enter.

Display shows PBX MODE OFF

NOTE

When storing numbers in a One Touch button or

the Directory you can use the R/Access button to

enter the access code as the first digit (it will

appear in the display as “R”). This means the

access code will automatically be dialled along

with the number.

Press the Function button to display No. or

FLASH

Select No. if you use an access code (e.g. 9

) to get an outside line. Select FLASHif you

use a recall to get an outside line.

Press Enter to confirm your choice.

If you selected ^FLASHpress Stop to return

Stop

to standby.

If you selected ^No.enter a code (this is the

prefix you normally use to get an outside

line) of up to 4 digits.

Press Enter to confirm your choice.

Stop

Press Stop to return to standby.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Help

Try these solutions to the most common problems.

You can’t receive a fax when the machine rings

Is your machine set to Manual receive? If so, lift the

handset and press Start.

Machine does not work

Check that it is plugged in and switched on at the

mains.

Memory may be full and there is no paper in the

plain paper tray. Check that the machine is switched

on at the mains power supply.

Display shows ^{CHECK PAPER!}

Paper tray is empty.

Paper is not properly inserted in the plain paper tray.

Received fax is blank

Check that the sealing tape has been removed from

the ink cartridge print head. See ‘Replacing a print

cartridge’, page 51.

If an error code is shown, check the error code list

on page 49. Then press Printer Reset and try

printing again.

Document may have been place upside down on the

sending machine.

Display shows CHANGE CARTRIDGE

The front cover is open. Press top corners firmly

to close.

Can’t print a document stored in the memory

Check that there is ink in the cartridge. Check that

there is paper in the plain paper tray.

Original document is not accepted

Paper may be too thick or too thin.

Paper may already be jammed inside. Open the

control panel and remove any jammed paper.

Printed document contains illegible or

distorted characters

Phone line quality may have been poor. Ask for the

document to be sent again.

Display shows ^{OUT OF INK}

Install a new ink cartridge, page 51.

Printed pages have white lines on them

Ink cartridge may not be installed properly.

Reinstall the cartridge, see page 51.

You can’t send a fax

Check that the document is inserted properly.

There may be a problem with the receiving machine.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Several sheets of paper are drawn into the printer

at the same time

Results

Probable cause

Solution

Smudged

or blurred.

Wrong type

of paper.

Try a different

paper

Pages may be sticking together. Remove and fan out

the paper before inserting again.

Fading.

Print head

is clogged or

cartridge is

out of ink.

Clean the print

head nozzles,

Check that there are not too many sheets in the paper

tray. Remove some sheets if necessary.

page 55, or

replace the print

cartridge page 51.

If the paper tray contains different types of paper, try

loading just one type.

White streaks,

dots missing,

irregular dots.

Print head

is clogged.

Clean the print

head nozzles,

page 55.

Paper is printed at an angle

Straight lines are

printed jaggedly.

Print cartridge

is not aligned.

Align the cartridge,

page 53.

Make sure the paper is held straight in the paper tray

by the paper guide.

No dial tone when you lift the handset

Check that the telephone line cord is properly

connected.

Printed documents smudge easily

If you find that the ink smudges easily, there may be

a compatibility problem between the ink and the

paper you are using. It is recommended that you try

using a different brand of paper.

Speaker tones are too quiet

Monitor volume may be set to Low. Move the monitor

switch to Medium or High. See ‘At a glance’, page 3.

If this doesn’t resolve the problem, try changing the

INK SET setting to setting B (47 in the SETTINGS

menu). Note that the ink setting will affect copies

and faxes only (not PC prints).

Cannot make a phone call

Check that your PaperJet 300 is not already sending

or receiving a fax.

When connected to a PC, the display shows

PRINTING and will not return to standby

Press Printer Reset until the display shows ^PRINT

^CANCELLED. Then try printing again.

CUSTOMER HELPLINE

If you cannot solve the problem or need further

advice, call the PaperJet Customer Helpline

0845 0500 950.

Error light comes on

Press Stop to turn of the light. Print an activity

report, page 39 and check the error code shown,

see page 49.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Error codes

The activity report may show error codes. The chart

shows you what they mean.

Code

Meaning

Action

No response from

the other machine.

Contact the other party

to make sure the machine

can receive.

No response.

The memory became

full when receive a fax.

Check that the ink or

paper hasn’t run out.

Ask the other party to

send a fax in stages.

Stop button pressed

while fax was being

sent or received.

Original document

jammed.

Remove and try

sending again.

Delayed fax cancelled.

Power was turned off

while a fax was being

sent from the memory.

30s

Printing quality poor

due to bad telephone

line.

If this code appears

frequently contact

your network operator

help line (151 for BT

residential customers,

154 for BT business

customers)

40’s

Problem with other

fax machine.

Try resending the

fax later. Or ask them

to try sending you the

fax again.

50s

Fax stopped by

other machine.

Line disconnected.

Try resending the fax

later. Or ask them to try

sending you the fax again.

Other machine is

not compatible.

Contact the other party.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To clear a document jam

To clear a plain paper jam

The display shows DOCUMENT JAM.

The display shows CHECK PAPER.

Open the control panel.

Open the plain paper tray cover and pull out

all the paper.

Press and hold down the Green Release

Lever while removing the jammed paper.

Replace the paper in the tray. Close

the cover.

Close the control panel.

Printer Reset

Press the Printer Reset button.

Your machine returns to standby.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Remove the new print cartridge from its

To replace an empty ink cartridge

packaging. Holding it by the finger grip,

peel the protective film from the print

nozzles.

This is different to swapping cartridges.

If you want to swap between mono and

colour cartridges, see “Printing from a PC”

on page 36.

Pull open the control panel.

Avoid touching the nozzles and metal

electrical contacts.

Open the cartridge cover.

NO!

Insert the new cartridge holding it by the

finger grip.

Insert the cartridge with the electrical

contacts facing towards the back of the

machine.

The ink cartridge carrier should have

automatically moved to the centre position.

If it has not moved, press the Printer Reset

Printer Reset

button.

Remove the old cartridge.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Push the cartridge towards the back of the

Press Enter to confirm. You hear a

machine until it clicks into place.

confirmation beep.

Stop

Press Stop to return to standby.

To store a spare ink cartridge

If swapping between mono and colour

cartridges you can store the spare one in

the compartment under the control panel.

Close the cartridge cover and control panel.

Display shows ^{OLD CARTRIDGE}.

Press Function to display ^{NEW CARTRIDGE}.

Press Enter.

Display shows ^{ALIGN CARTRIDGE}.

Press Enter. The alignment page is printed.

Select the vertical line that is closest to

being a straight line.

Enter the number under the straightest

line, e.g. 12.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To align the cartridge at the machine

Aligning the print cartridge

If the print quality should deteriorate at any time you

might want to check the cartridge alignment.

Aligning the cartridge ensures the best

print quality.

To align the cartridge from a PC

Press Function until the display shows

8: PRINTER?

Press Enter.

Display shows 1: CLEAN NOZZLES?

Open the printer Control Program.

ꢀ

Click ^{Cartridges tab}.

ꢀ

Press Function. Display shows 2: ALIGN?

Press Enter. The alignment page is printed.

Click ^{Align Cartridges}. The Align

Cartridges box appears on screen. Your

PaperJet 300 prints the alignment page.

Select the vertical line that is closest to

being a straight line.

Enter the number under the straightest line

in the Alignment Cartridge box, e.g. ¹².

ꢀ

Select the vertical line that is closest to

being a straight line.

Click OK.

ꢀ

KEYPAD

Enter the number under the straightest

line, e.g. ¹².

Press Enter to confirm. You hear a

confirmation beep.

Stop

Press Stop to return to standby.

Cleaning the print nozzles and contacts

If your documents are not being printed

completely, the ink cartridge nozzles may

be clogged. You can set your PaperJet 300

to clean them.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To purge the print nozzles at the machine

To purge the print nozzles from a PC

Make sure there is paper in the plain

paper tray.

Make sure there is paper in the plain

paper tray.

Press Function until the display shows

8: PRINTER?

Open the printer Control Program.

Click the ^Cartridgestab.

Press Enter.

Display shows 1: CLEAN NOZZLES?

Click ^{Clean Print Nozzles}. Your PaperJet

300 starts the nozzle cleaning test.

Press Enter. Display shows PRINTINGand

the nozzle test pattern is printed. This shows

a test pattern of nozzles working correctly.

Examine the test pattern as shown above in

‘Cleaning the print nozzles at the machine’.

Compare the diagonal line above the bars

to the diagonal line below the bars. If there

is a broken line, the nozzles are clogged.

If the bottom line has fewer breaks, or is of

better print quality than the top line, run

the test again.

If the print quality is not satisfactory after

running the test three times, remove the

cartridge and carefully wipe the nozzle

plate with a damp soft tissue. Reinstall the

cartridge and repeat the clean nozzle routine.

Compare the diagonal line above the bars

to the diagonal line below the bars. If there

is a broken line, the nozzles are clogged.

If the bottom line has fewer breaks, or is of

better print quality than the top line, run

the test again.

If the print quality is not satisfactory after

running the test three times, remove the

cartridge and carefully wipe the nozzle

plate with a damp soft tissue. Reinstall the

cartridge and repeat the clean nozzle routine.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Wiping the contacts

Wiping the print nozzles and

contacts

Using a clean damp area of the cloth, gently

wipe the entire gold covered area, on the

back of the cartridge, from one side to the

other, as shown.

If the print quality does not improve after purging

the nozzles, the contacts may be dirty or there may

be dried ink on the nozzles.

Wiping the print nozzles

Remove the print cartridge from the

machine, see "To replace an empty ink

cartridge" on page 51.

Dampen a clean cloth with water.

To dissolve any dried ink, hold a damp

cloth against the nozzles for about 3

seconds and wipe gently. To avoid mixing

colours, wipe from one side to the other,

in one direction as shown.

Gently wipe dry.

Ensure cartridge is dry before replacing in

the machine.

Allow the nozzles to dry.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Clean the document feeder rollers, then use a dry

cloth to dry them thoroughly.

Cleaning

To clean the casing

Gently wipe the case with a soft, clean cloth

dampened with a mild detergent. Do not use abrasive

cleaning agents.

To clean the document feeder rollers

If a streaky or dirty pattern appears on a copy or fax

you have sent, clean the two document feeder

rollers with a soft, clean cloth dampened with a mild

detergent.

Close the control panel.

Open the control panel.

Press the document sensor to rotate the feeder rollers.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

General information

Guarantee information

Helpline support and returns back

to point of sale

Subject to the terms listed below the guarantee will

provide for the repair of, or at BT’s or its agent’s

discretion the option to replace the PaperJet 300, or

any component thereof, which is identified as faulty

or below standard, or as a result of inferior

workmanship or materials. Products over 28 days

old from the date of purchase may be replaced with

a refurbished product.

Within the 12 month guarantee period:

Prior to returning your product, first read the ‘Help

section’ beginning on page 47 or contact the Helpline

for assistance.

Helpline: 0845 0500 950. Lines open Monday to

Friday from 09:00 to 17:30 excluding bank holidays.

Outside the 12 month guarantee period:

If your product needs repair after the guarantee

period has ended, the repair must meet the approval

requirements for connection to the telephone

network. We recommend that you call the Helpline

and ask for details of our recommended repairers.

The conditions of the guarantee are:

• The guarantee shall only apply to defects that

occur within 12 months from the date of purchase,

provided that the equipment is sent to the repair

address within this period.

• This guarantee does not cover any faults or

defects caused by accidents, misuse, fair wear and

tear, neglect, tampering with the equipment, or any

attempt at adjustment or repair other than through

approved agents.

Returning the product:

If the Helpline is unable to remedy the problem they

will ask you to return your PaperJet 300. Remove the

ink cartridge from the machine and place it in a

black plastic bag. Where possible, pack it in its

original packaging. Please remember to include all

parts, including line cords and mains power plug.

(Please note we cannot take responsibility for products

damaged in transit.)

• This guarantee does not affect your statutory

rights.

Please obtain and keep proof of posting or delivery.

A copy of the proof of purchase such as your receipt

must be returned with your product.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Technical information

Paper handling: ........................................Automatic feed

Paper tray capacity: ..................................50 sheets max of 75gsm.

Maximum thickness of

stacked paper 10mm

Paper size:................................................A4 – 210 x 297mm

Letter – 8.5 x 11 inches

Legal – 8.5 x 14 inches

Paper weight:............................................64 to 90gsm

Paper type: ..............................................Plain paper. Transparency film.

PC Interface: ............................................Parallel port

Ink cartridge: ............................................Black: 1250 pages (5% coverage), Colour: 200 pages (15% coverage)

Document handling: ..................................20 page, auto document feed.

Document size: ........................................A4, letter, legal.

Document weight: ....................................70 to 90gsm

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Type: ......................................................Desk top type transceiver

Effective scanning width: ............................208mm

Effective recording width:............................203mm

Transmission speed: ..................................14400/12000/9600/7200/4800/2400/bps

Transmission time: ....................................8 sec, standard mode, ITU-T #1, Memory to Memory (MR codes)

Horizontal resolution: ................................8 pels/200 dpi.

Vertical resolution: ....................................Standard mode: 3.85lines/mm, Photo: 7.7 lines/mm with 64 grey scales

Fine mode: 7.7 lines/mm

Super fine mode: 15.4 lines/mm

Photo: ....................................................77 lines/mm, 64 grey scales.

Compression method: ................................MH/MR

Scanning method:......................................Flat-bed by Contact Image Sensor

Printing method: ......................................Ink jet

Power supply:............................................AC 230V, 50/60Hz

Power consumption: ..................................Stand-by: 6W,

Transmission: 18W

Stand-by (with Power save):2W,

Reception:23W,Copy:35W.

Overall dimensions:....................................366(W) x 279(D) x 179(H)mm (excluding trays)

366(W) x 322(D) x 261(H)mm (with trays)

Weight;....................................................Approx. 3.6kg (no accessories)

Ambient temperature: ................................5°C-35°C(41°F-95°F)

R&TTE

This product is intended to be connected to

analogue networks and private switching systems

in the United Kingdom.

PaperJet 300 Fax Machine

This equipment complies with the essential

requirements of the Radio Equipment and

Telecommunications Terminal Equipment

Directive, 1999/5/EC.

If you require a copy of the original manufacturer’s

Declaration of Conformance, then please contact the

BT PaperJet Helpline on 0845 0500 950.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Memory capacity

The memory can store up to 20 pages of the

standard letter at A4 size.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Index

Delayed faxing

send

Additional features

Activity report

cancel

change time

Align ink cartridge

Answering machine

At a glance

Delete

one touch numbers

directory numbers

Broadcast faxing

store

Dialling

one touch numbers

directory numbers

faxes

cancel

Caller display

caller information not available

calls list

phone calls