Image Hot Tub IMSW73910 User Manual

Model No. IMSW73910  
Serial No.  
USER’S MANUAL  
The serial number is on a sign  
behind the access panel. Write the  
serial number in the space above.  
Access  
Panel  
QUESTIONS?  
If you have questions, or if there  
are missing parts, we will guar-  
antee complete satisfaction  
through direct assistance from  
our factory.  
TO AVOID DELAYS, PLEASE  
CALL DIRECT TO OUR TOLL-  
FREE CUSTOMER HOT LINE.  
The technicians on our customer  
hot line will provide immediate  
assistance, free of charge.  
CUSTOMER HOT LINE:  
1-877-897-7493  
Mon.–Fri., 6 a.m.–6 p.m. MST  
CAUTION  
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Read all precautions and instruc-  
tions in this manual before using  
this equipment. Save this manual  
for future reference.  
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Important Safety Instructions  
WARNING:  
To reduce the risk of drowning, electric shock, or serious injury, read the fol-  
lowing important precautions before using the hydrotherapy spa.  
READ AND FOLLOW ALL INSTRUCTIONS  
1. It is the responsibility of the owner to ensure  
that all users of the hydrotherapy spa are  
adequately informed of all precautions.  
10. Never insert any object into any opening.  
11. Do not use breakable containers in or near  
the hydrotherapy spa.  
2. Use the hydrotherapy spa only as described  
in this manual.  
12. Do not sit on the spa cover or place objects  
on it; it is not designed to support weight.  
3. The hydrotherapy spa is intended for home  
use only. Do not use the spa in a commercial,  
rental, or institutional setting.  
13. Remove any water or debris that may collect  
on the spa cover.  
14. Keep children under the age of 12 and pets  
away from the hydrotherapy spa when it is  
not in use.  
4. Use the hydrotherapy spa only on a level sur-  
face. Do not use the spa on carpet or other  
materials that could be damaged by moisture.  
15. Keep all chemicals away from children and  
pets.  
5. The hydrotherapy spa will weigh approxi-  
mately 3,000 pounds when it is filled with  
water. Make sure that the location you select  
for the spa will support this weight, plus the  
weight of the occupants.  
16. The pH and chemical balance of the water  
must be maintained as explained in this man-  
ual (see pages 10 and 14). Failure to do so  
may cause injury to users or damage to the  
hydrotherapy spa, and will void the warranty.  
6. Inspect and tighten all parts regularly.  
Replace any worn parts immediately.  
17. Individuals with infections and open sores or  
wounds should not use the hydrotherapy  
spa. Bacteria thrive in warm and hot water.  
Always keep your spa disinfected and main-  
tain the proper chemical balance.  
7. DANGER—Risk of injury: Do not remove or  
alter the covers on the suction fittings. Never  
operate the hydrotherapy spa if the suction  
guard is missing or broken. If you need to  
replace a suction fitting or pump, make sure  
you use only manufacturer recommended  
replacement parts. Keep hair and body parts  
away from the suction guard. Do not allow  
long hair to float freely in the water; long hair  
should be restrained with a bathing cap.  
18. Shower before and after using the hydrother-  
apy spa. This will remove any deodorant, per-  
spiration, or body oils that could contaminate  
the water. Showering after will remove any  
residual chemicals and any bacteria that may  
have been in the spa.  
8. IMPORTANT: Do not allow the hydrotherapy  
spa to be exposed to direct sunlight when it  
is empty. The surface of the spa shell can  
reach temperatures as high as 150°F in a mat-  
ter of minutes if exposed to the sun while it is  
empty. These high temperatures can cause  
significant damage, such as blistering of the  
shell surface and warping of the spa shell.  
Any damage caused by sun exposure is not  
covered under the warranty.  
19. WARNING—The Ground Fault Circuit  
Interrupter (GFCI), must be tested before  
each use. To test the GFCI, press the “test”  
button while the hydrotherapy spa is running.  
The spa should shut off. Press the “reset”  
button. The spa should resume normal opera-  
tion. If the spa continues to run after the  
“test” button is pressed, then the GFCI is  
damaged. Do not use the spa until the GFCI  
has been repaired or replaced by a qualified  
electrician.  
9. Do not bring any object into the hydrotherapy  
spa that could damage the spa shell.  
3
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20. DANGER—Risk of electric shock. Keep all  
electrical appliances such as radios, tele-  
phones, televisions, and lights at least five  
feet away from the water.  
physician before using the hydrotherapy spa.  
Pregnant women should not use the spa if  
the water temperature is above 100°F; the  
unborn child could be seriously harmed. This  
is especially important during the first 90  
days of the pregnancy.  
21. A wire connector is provided on the electron-  
ics pack of the hydrotherapy spa to connect a  
minimum No. 6 AWG (13.3 mm2) solid copper  
conductor between the spa and any metal  
equipment, electrical enclosure made of  
metal, metal water pipes, or conduit within  
five feet of the spa.  
29. DANGER—To reduce the risk of drowning:  
Prolonged immersion in the hydrotherapy spa  
may cause hyperthermia. The causes, symp-  
toms and effects of hyperthermia may be  
described as follows: Hyperthermia occurs  
when the internal temperature of the body  
reaches a level several degrees above the  
normal body temperature of 98.6°F. The symp-  
toms of hyperthermia include an increase in  
the internal temperature of the body, dizzi-  
ness, lethargy, drowsiness and fainting. The  
effects of hyperthermia include failure to per-  
ceive heat; failure to recognize the need to  
exit the spa or hot tub; unawareness of  
impending hazard; fetal damage in pregnant  
women; physical inability to exit the spa or  
hot tub and unconsciousness resulting in  
danger of drowning. WARNING: The use of  
alcohol, drugs or medication can greatly  
increase the risk of fatal hyperthermia.  
22. DANGER—Risk of electric shock: Do not set  
the hydrotherapy spa within five feet of any  
metal objects or surfaces. As an alternative,  
you may use the spa within five feet of metal  
objects if each metal object is permanently  
connected to the wire connector on the elec-  
tronics pack of the spa by a minimum No. 6  
AWG (13.3 mm2) solid copper conductor (see  
instruction 21).  
23. Do not operate the pump motor when the  
hydrotherapy spa is empty. The pump motor  
may be seriously damaged if it is operated  
without water circulating.  
24. DANGER—Risk of drowning: Exercise  
extreme caution to prevent unauthorized and  
unsupervised use of the hydrotherapy spa by  
children. Children must always be supervised.  
30. WARNING—To reduce the risk of drowning:  
Do not use the hydrotherapy spa if you are  
under the influence of alcohol or drugs. Heat  
from the water, in conjunction with alcohol or  
drugs, can cause loss of consciousness.  
25. DANGER—To reduce the risk of drowning:  
• Never use the hydrotherapy spa alone.  
• Children should not use the spa unless they  
are supervised by an adult.  
31. WARNING—To reduce the risk of injury or  
drowning: Consult your physician about pos-  
sible side-effects of any medications you may  
be taking before using the hydrotherapy spa.  
Heat from the water, in conjunction with some  
medications, may cause drowsiness and  
increase the risk of drowning. Other medica-  
tions can effect blood pressure, heart rate,  
and circulation.  
• Keep pets away from the spa at all times.  
• Always replace and lock the spa cover when  
the spa is not in use.  
26. WARNING—To reduce the risk of injury: The  
water temperature should never exceed  
104°F. Temperatures between 100°F and 104°F  
are considered to be safe for healthy adults.  
However, if you plan to remain in the hydro-  
therapy spa for more than 10 to 15 minutes, a  
lower temperature is recommended. Lower  
temperatures are also recommended for chil-  
dren. Children should not be allowed to swim  
under the surface of the water in the spa.  
32. Do not use the hydrotherapy spa immediately  
after strenuous exercise.  
33. If you feel pain or dizziness at any time while  
using the hydrotherapy spa, discontinue use  
and contact a physician.  
34. WARNING—To reduce the risk of injury: It is  
especially important for persons over the age  
of 35 or persons with pre-existing health  
problems, such as obesity, heart disease,  
high or low blood pressure, circulatory prob-  
lems, or diabetes to consult their physician  
before using the hydrotherapy spa.  
27. WARNING—To reduce the risk of injury:  
Before entering the hydrotherapy spa, always  
use an accurate thermometer to determine  
the water temperature.  
28. WARNING—To reduce the risk of injury:  
Pregnant women should consult with their  
4
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35. WARNING: The spa jets produce a stream of  
water with relatively high pressure. Prolonged  
exposure of a localized area of the body may  
cause bruises to the skin.  
36. The included warning sign must be posted  
where all users of the hydrotherapy spa can  
see and read it. (See POSTING THE WARNING  
SIGN on page 2.)  
37. WARNING DECAL PLACEMENT: Locate the  
decals shown below and familiarize yourself  
with the information on the decals.  
WARNING: Read all instructions before using the hydrotherapy spa. ICON assumes no  
responsibility for personal injury or property damage sustained by or through the use of this product.  
SAVE THESE INSTRUCTIONS  
5
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Before You Begin  
Congratulations for selecting the new IMAGE®  
RENEW 739 hydrotherapy spa. The innovative  
RENEW 739 allows you to enjoy all the benefits of  
hydrotherapy in the comfort and privacy of your home.  
For your benefit, read this manual carefully before  
using the IMAGE® RENEW 739. If you have ques-  
tions after reading the manual, please call our  
Customer Service Department toll-free at 1-877-897-  
7493, Monday through Friday, 6 a.m. until 6 p.m.  
Mountain Time (excluding holidays). To help us assist  
you, please mention the product model number and  
Hydrotherapy is a proven method for soothing tired  
muscles after exercise or for relieving the stress of a  
busy life. The warm environment stimulates blood flow, serial number when calling. The model number is  
which is essential in the healing process, and the  
powerful massage action further eases tension and  
stress throughout the body. The IMAGE® RENEW 739  
gives you the specialized treatment you need to feel  
your best.  
IMSW73910. The serial number can be found on a  
decal on the access panel inside the spa (see the front  
cover of this manual).  
Before reading further, please familiarize yourself with  
the parts that are labeled in the drawing below.  
Air  
Controls  
Air  
Control  
Spa Shell  
Jets  
Jets  
On/Off  
Valve  
Console  
Jets  
Filters  
Jets  
Access  
Panel  
Access  
Panel  
Locking  
Buckle  
6
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Choosing a Location for the Hydrotherapy Spa  
There are many factors to consider when choosing a location to set up the hydrotherapy spa. These factors vary  
depending on whether you plan to use the spa inside or outside. We have listed several factors you may wish to  
consider as you decide where to set up the spa.  
If you set up the hydrotherapy spa inside:  
If you set up the hydrotherapy spa outside:  
1. The spa will increase the level of humidity in your  
home. The location you choose should be well  
ventilated. You may need to install a ventilation fan  
or use a dehumidifier.  
1. Check local building codes concerning the use of  
outdoor spas.  
2. The spa should be located near a 240-volt power  
source. It must be wired directly into a grounded  
circuit with a Ground Fault Circuit Interrupter  
(GFCI) capable of carrying 40 amps. No other  
appliance should be on the same circuit.  
2. The spa should be located near a 240-volt power  
source. It must be wired directly into a grounded  
circuit with a Ground Fault Circuit Interrupter  
(GFCI) capable of carrying 40 amps. No other  
appliance should be on the same circuit.  
3. The spa should be close to a source of water.  
3. The spa should be close to a source of water.  
4. We recommend that you place the spa on a water-  
and stain-resistant, non-slip surface. Do not use  
the spa on rough or sharp surfaces such as gravel  
or wood chips.  
4. Do not use the spa on carpet or other material that  
may be damaged by moisture. We recommend  
that you place the spa on a water- and stain-resis-  
tant, non-slip surface with a floor drain for any  
water that may splash from the spa.  
5. Be sure that the location you choose is stable. It  
must be able to support the weight of the spa  
when it is filled with water, plus the weight of the  
occupants. The spa weighs approximately 3,000  
pounds when it is filled with water.  
5. Be sure that the location you choose is stable. It  
must be able to support the weight of the spa  
when it is filled with water, plus the weight of the  
occupants. The spa weighs approximately 3,000  
pounds when it is filled with water.  
6. Consider environmental factors such as rain, wind,  
shade, and sunlight.  
6. Do not use the spa above a finished living area,  
due to the risk of water damage.  
7. You should be able to monitor the use of the spa  
from your home, to prevent unauthorized use by  
children. You may want to enclose the spa with a  
fence and self-latching gate to prevent unautho-  
rized use.  
7. Be sure that there is room around the spa to per-  
mit servicing of the unit. The dimensions of the spa  
are 84” W x 84” L x 39” H. You should allow for this  
size when choosing the location.  
8. Be sure that there is room around the spa to per-  
mit servicing of the unit. The dimensions of the spa  
are 84” W x 84” L x 39” H. You should allow for this  
size when choosing the location.  
8. The spa is not designed for in-floor installation.  
However, it is compatible with a deck system that  
is built flush with the top of the spa, provided you  
leave access to the motor for service.  
9. The spa is not designed to be installed below  
ground level. However, it is compatible with a deck  
system that is built flush with the top of the spa,  
provided you leave access to the motor for ser-  
vice.  
9. Be sure to note any other considerations, such as  
aesthetics or privacy concerns, that may affect the  
safety or enjoyment of using the spa.  
10.Be sure to note any other considerations, such as  
aesthetics or privacy concerns, that may affect the  
safety or enjoyment of using the spa.  
7
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Assembly  
Before beginning assembly, carefully read the  
following information and instructions:  
ASSEMBLY REQUIRES THE FOLLOWING  
TOOLS (not included):  
• Place all parts in a cleared area and remove the  
packing materials from the spa shell. Do not dis-  
pose of the packing materials until assembly is  
completed and the spa is operating.  
• One phillips screwdriver  
A wire connector is provided on the electronics  
pack of the spa to connect a minimum No. 6  
AWG (13.3 mm2) solid copper conductor  
• During assembly, make sure that all parts are  
oriented as shown in the drawings.  
between the spa and any metal equipment,  
electrical enclosure made of metal, metal water  
pipes, or conduit within five feet of the spa.  
• Read each assembly step before you begin.  
• Tighten all parts as you assemble them, unless  
instructed to do otherwise.  
1. Before beginning assembly, make sure that you  
have read and understand the information in the  
box above and on the previous two pages.  
1
Spa Shell  
Remove the four #10 x 2” Sheet Metal Screws (46)  
that secure the indicated Access Panel (25) to the  
spa. Carefully remove the Access Panel and set it  
aside. Be careful not to damage the spa shell.  
See the diagram on page 11. Turn the spa jets  
labeled D, E, J, L, K, M, and N clockwise as tightly  
as you can. Then, turn the jets counterclockwise  
until they stop.  
46  
25  
46  
2. Close the valve knob on the drain hose. Thread the  
cap onto the drain hose.  
2
Locate the four gate valves inside the access open-  
ing (there are two gate valves per pump). Make sure  
that the gate valves are open and that the locking  
clips are snapped onto the stems of the gate valves,  
as shown in the inset drawing.  
Gate Valve  
Make sure that the six collars are tightened (there  
are two collars per pump and two on the heater).  
Refer to step 1. Re-attach the Access Panel (25) to  
the spa.  
Locking Clip  
Collar  
Valve  
Knob  
Cap  
8
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3. Insert the pillow (47) into the lounge seat recepta-  
cle. The pillow can be rotated 180º to change  
between the high or low positions.  
3
47  
4. The hydrotherapy spa operates on a 240-volt power source and must be wired directly to a 40 amp Ground  
Fault Circuit Interrupter (GFCI) installed in your home. This procedure must be performed by a qualified,  
licensed electrician. A wiring diagram is found on the inside of the electronics package for reference.  
Under no circumstances should the spa be wired by someone other than a qualified electrician. Before  
you have the spa wired, make sure it is in the desired position, and that it can be easily serviced, if needed.  
5. Make sure that a qualified electrician has wired the  
spa to a 240-volt power source.  
5
3
Fill to Here  
Remove the two warning decals (see page 5) from  
the spa shell. Using a damp cloth, wipe the spa shell  
clean. Before filling the spa, make sure that it is  
in the desired position and that there is room to  
5
easily service it. Once the spa is filled, it will  
have to be drained before it can be moved.  
Using a garden hose or other clean water source,  
begin filling the spa. Place the hose into the filter  
housing. Do not use soft water. The spa may be  
filled with cold water; however, if warm or hot water  
is used, the spa will be ready for use sooner. Fill the  
spa until the water is at the level shown at the right.  
Do not overfill the spa.  
Garden Hose  
Refer to the inset drawing. Set the Filters (5) into the  
filter housings. Next, screw the Filter Covers (3) into  
the filter housings until they are fully seated.  
6. Pull down one of the straps on the Spa Cover (11)  
6
and hold the Buckle (26) against one of the premium  
Strap  
cedar panels on the spa. (Note: To position the  
Buckle correctly, have a second person hold the  
strap on the opposite side of the Spa Cover snug.)  
The Spa Cover must be snug. Do not place the  
Buckle over the grooves between the premium  
cedar panels. Refer to the inset drawing. Remove  
the latch from the Buckle (26). Attach the Buckle to  
the premium cedar panel with two #4 x 3/4” Screws  
(27).  
11  
Latch  
26  
27  
Strap  
Attach the other three Buckles (26) to the premium  
cedar panels in the same way.  
26  
Remove the Spa Cover (11) from the spa.  
9
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Using the Hydrotherapy Spa  
The hydrotherapy spa is designed to seat seven  
adults. The spa holds approximately 300 gallons of  
water and offers a heating system (80°F to 104°F), a  
filtration system, and adjustable hydrotherapy jets.  
Follow the guidelines below to use and maintain the  
spa for your long-term enjoyment.  
Once you have tested the GFCI, you should verify the  
water flow from the pumping unit. Set the air controls  
to the lowest setting (see USING THE CONTROLS  
on page 12). The pumping unit will heat the water as  
it pumps. Cover the hydrotherapy spa with the spa  
cover. The spa cover must be tight (see SECUR-  
ING THE SPA COVER ON THE SPA on this page).  
The water will heat at about 6°F per hour with the  
cover on. If you are using the spa indoors, and the  
room temperature is maintained at 70°F, it will take  
approximately 6 to 8 hours for the water to reach the  
set temperature.  
WIRING THE HYDROTHERAPY SPA  
The hydrotherapy spa is designed to operate with a  
240-volt power source. It must be wired directly into a  
grounded circuit with a Ground Fault Circuit  
Interrupter (GFCI) capable of carrying 40 amps. No  
other appliance should be on the same circuit.  
Connection of the spa to the 240-volt power  
source must be performed by a qualified, licensed  
electrician and must comply with all local, state,  
and federal electrical codes. Please refer to the  
instructions on the inside of the electronics package  
for information about connecting the spa to a 240-volt  
power source.  
The temperature and the water flow can be set or  
changed with the controls on the console (see USING  
THE CONTROLS on page 12).  
SECURING THE SPA COVER ON THE SPA  
To secure the spa cover,  
snap the latches on the spa  
cover into the buckles on the  
premium cedar panels.  
Latch  
Key  
Once the spa is filled with water, the power can be  
turned on. Note: The first time the power is turned on,  
the spa will start automatically.  
To lock the buckles, insert  
the key and turn it clock-  
wise 1/4 turn. To unlock the  
buckles, insert the key and  
turn it counterclockwise 1/4  
turn. Always keep the  
buckles locked when the  
spa is not in use. Keep the keys in a safe place,  
out of the reach of children.  
TESTING AND TREATING THE WATER  
The first time you use the spa, you should test and  
treat the water. You must also treat the water each  
time you refill the spa. A test strip and a chemical  
pack are available at your local pool and spa supplier.  
Follow the directions carefully on the chemical pack to  
test and treat the water. Always keep the chemicals  
away from children and pets. See WATER CHEM-  
ISTRY on page 13 for information concerning proper  
water maintenance.  
Buckle  
STARTING THE HYDROTHERAPY SPA  
You should always test the GFCI before using the  
hydrotherapy spa. First, turn on the spa by pressing  
the pump button on the console (see USING THE  
CONTROLS on page 12). Once the spa is running,  
press the GFCI “test” button. The spa should shut off.  
Press the “reset” button. The spa should resume nor-  
mal operation. If the spa continues to run after the  
“test” button is pressed, the GFCI is damaged. Do not  
use the spa until the GFCI has been repaired or  
replaced by a qualified electrician.  
10  
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Spa Shell Diagram  
J
P
J
L
K
K
K
K
M
M
L
L
M
L
K
N
I
K
D
B
C
F
L
L
H
K
G
E
I
O
L
A
A. The filters can be removed for cleaning or replace-  
ment (see CHECKING AND CLEANING THE FIL-  
TERS on page 13).  
perature setting (see USING THE CONTROLS on  
page 12).  
I. The four air controls regulate the air flow to the  
whirlpool, hydrotherapy, and volcano jets.  
B. The underwater light can be used for night opera-  
tion (see USING THE CONTROLS on page 12). The  
spa includes both red and blue covers for the light.  
J. The two neck jets can be adjusted to spray sooth-  
ing water on your neck. To activate the neck jets,  
turn the on/off valve (P) counterclockwise. To turn  
the neck jets off, turn the on/off valve clockwise.  
C. The temperature probe monitors water temperature.  
D. The volcano jet provides a soothing foot massage.  
K. The twenty-one rotary jets provide a spinning mas-  
sage.  
E. The cloudburst jet diverts the water flow three dif-  
ferent ways. By turning the outer ring, you can divert  
the water flow between the volcano jet (D), the other  
jets on the spa, and the cloudburst jet (E), which cre-  
ates a whirlpool action. Note: The outer ring may  
be hard to turn while the pump is turned on high.  
L. The dual rotary jets provide a pulsating massage  
action. Rotate the outer ring counterclockwise to  
turn the jets on. Rotate the outer ring clockwise to  
turn the jets off.  
F. The four suction fittings provide water to the  
pumps. The suction covers should always be in  
place over the fittings. Never operate the spa with-  
out the suction covers in place.  
M. The three variable-flow jets are fully adjustable.  
Turn the outer rings to regulate the flow.  
N. The power massage jet provides a soothing mas-  
sage to your lower back. Turn the outer ring to reg-  
ulate the flow.  
G. An optional ozone generator can be purchased and  
installed to utilize the ozone jet. Ozone helps sani-  
tize the spa with minimal chemical treatment.  
O. The skimmer cleans the surface of the water.  
H. The console controls the spa jets, turns the under-  
water light on and off, and adjusts the water tem-  
P. The on/off valve controls water flow to the two neck  
jets (J). To completely turn off the water flow to the  
jets, see PUMP BUTTON 2 on page 12.  
11  
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Using the Controls  
On/Off Valve  
Air Control 4  
Air Controls  
1, 2, and 3  
Display  
Invert Button  
Display  
Light  
Button  
Pump  
Pump  
Button 1 Button 2  
Temperature  
Buttons  
Pump Button 2: Turns the spa jets labeled 1 and 2  
(at the left) on and off. If the button is pressed once,  
the jets will run, providing soothing hydrotherapy. If  
the button is pressed again, the jets will shut off.  
On/Off  
Valve  
1
2
3
1
The spa also features an automatic mode that heats  
and filters the water when the spa is left unattended.  
When the power to the spa is first turned on, or if the  
water temperature is below the set temperature, the  
water will be heated as required. Note: To keep the  
filter and heat cycles from running, the power to  
the spa must be turned off.  
2
1
4
3
1
3
4
4
Light Button: Turns the underwater light on and off.  
Temperature Buttons: Control the temperature setting  
of the water. The temperature setting can be from  
80°F to 104°F. The water heats at about 6°F per hour  
with the cover on. Use a medical or other accurate  
thermometer to check the temperature of the water.  
Note: The word “COOL” will appear in the console  
display if the temperature of the water is more than  
20°F cooler than the set temperature. When this hap-  
pens, the heater will automatically activate to warm the  
water. The word “ICE” will appear in the display if the  
temperature drops below 40°F. If this happens, the  
pump will automatically circulate the water and warm  
the plumbing to keep the water from freezing.  
Air Control 1: Determines the amount of air flowing  
through the hydrotherapy jets labeled 1 (above). If the  
control is turned counterclockwise, the amount of air  
will increase; if the control is turned clockwise, the  
amount of air will decrease. Air controls 2–4 function  
in the same manner.  
Air Controls 2, 3, and 4: Determine the amount of air  
flowing through the hydrotherapy jets labeled 2, 3,  
and 4 (above).  
Display Invert Button: Turns the display 180°, allow-  
ing it to be read from inside or outside of the spa.  
On/Off Valve: Controls water flow to the two neck jets  
(see J on page 11).  
Pump Button 1: Turns the spa jets labeled 3 and 4  
(above) on high, low, and off. If the button is pressed  
once, the pump will run at high speed. If the button is  
pressed again, the pump will run at low speed. If the  
button is pressed a third time, the jet will shut off.  
12  
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Maintenance  
The hydrotherapy spa is designed to provide years of  
enjoyment. Please follow the guidelines below to  
properly maintain your spa.  
any cleaner residue. Dry the cover entirely. Use a  
non-silicone-based vinyl conditioner on the cover after  
you clean it. This will help protect the cover from sun  
damage.  
MAINTENANCE SCHEDULE  
CHECKING AND CLEANING THE FILTERS  
Daily  
• Check the water level and refill the spa to the level  
shown in step 5 on page 9.  
• Check the pH balance and sanitizer level. Adjust  
them if necessary (see WATER CHEMISTRY).  
The filters should be checked periodically for build-up  
of dirt and oil. If the filters need to be cleaned, follow  
the steps below:  
1. Turn off the power.  
2. Unscrew the filter cov-  
ers.  
4. Lift the the filters out of  
the filter housings.  
5. Check the filters for dirt  
Weekly  
Filter  
Cover  
• Clean the spa shell at the waterline.  
• Check and thoroughly clean the filters (see  
CHECKING AND CLEANING THE FILTERS.  
• Replace the filters if needed (see ORDERING  
REPLACEMENT PARTS on the back cover).  
Filter  
and debris. If the filters  
need to be cleaned,  
rinse the filters with a  
hose. If the filters are  
still dirty, soak it in  
Filter  
Housing  
Monthly  
• Clean the spa cover (see MAINTAINING THE SPA  
COVER).  
• Soak the filters for two hours in a trisodium phos-  
phate (TSP) solution. Rinse the filters in clean water.  
• Replace the filters if needed (see ORDERING  
REPLACEMENT PARTS on the back cover).  
cleaning solution from a  
pool and spa supply store.  
6. Inspect the filters for damage. Replace the filters if  
the are damaged.  
7. Insert the cleaned or new filters into the filter hous-  
ings.  
8. Re-attach the filter covers.  
Every Three Months  
• Drain the spa and refill it with clean water. Sanitize  
and test the pH of the water.  
• Check for any leaks around the pump or joints in  
the pipes. The seals will wear out over time; detect-  
ing leaks early can reduce repair costs.  
• Clean the interior of the spa. Do not use solvents or  
waxes.  
WATER CHEMISTRY  
The maintenance of the pH level is very important to  
the operation of the spa. To maintain the proper pH  
level and to sanitize the spa, you can purchase a  
chemical starter kit from your local pool and spa sup-  
ply store.  
MAINTAINING THE SPA EXTERIOR  
The premium cedar surround has been treated at the  
factory. For information and supplies to maintain the  
beauty and color of your premium cedar surround,  
contact your local pool and spa supply store.  
CAUTION: The chemicals used to maintain the pH  
balance of the water and to sanitize the water can  
be dangerous. Always follow these basic guide-  
lines when handling the chemicals:  
1. Always read and follow the directions on the  
label, unless directed otherwise.  
2. Never mix different chemicals.  
CLEANING THE SPA SHELL  
The spa shell should be cleaned with a mild soap  
solution; do not use solvents or waxes. The spa  
should always be clean and dry before being moved  
or stored.  
3. Do not exceed the recommended amounts of  
chemicals—follow the directions on the label  
closely.  
4. Keep all chemicals out of the reach of children  
and pets.  
MAINTAINING THE SPA COVER  
5. Keep containers closed tightly when not in use.  
6. Never add water to the chemicals—always add  
the chemicals to the water as directed.  
7. Always store chemicals in a cool, dry place.  
Clean the spa cover monthly. To clean the spa cover,  
use water and a non-abrasive cleaner on the entire  
cover. Rinse the cover with a garden hose to remove  
13  
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MAINTAINING THE PROPER PH BALANCE  
ATTACHING AND REMOVING THE ACCESS PANEL  
The pH factor is a measure of the relative acidity or  
alkalinity in the water, and is measured on a scale of  
1 to 14. Pure water has a value of 7, which is neutral.  
Any value above 7 is alkaline, and any value below 7  
is acidic. You should maintain a slightly alkaline pH  
level, between 7.2 and 7.8, in the hydrotherapy spa.  
Turn off the spa power. To remove the indicated  
Access Panel (25), Remove the four #10 x 2” Sheet  
Metal Screws (46) that secure the Access Panel to  
the spa. Carefully remove the Access Panel and set it  
aside.  
Severe problems can occur when the pH balance is  
not maintained within this range. If the pH level  
exceeds 7.8, dissolved minerals can build up and clog  
the plumbing in the spa jet unit. If the pH level falls  
below 7.2, the acid level in the water will begin to cor-  
rode the metal parts in the spa jet unit. Also, the sani-  
tation agents in the water will not be effective if the pH  
level is not properly maintained. Damage caused by  
improper pH levels is not covered under the warranty.  
46  
25  
46  
To maintain the proper pH level, you should test the  
pH of the water regularly. To test the water, purchase  
a pH test kit at a pool and spa supply store. The pH  
reading should be between 7.2 and 7.8. If the level is  
too low, add a pH increaser (usually soda ash). If the  
level is too high, add a pH reducer (usually sodium  
bisulfate). Test the water again after five minutes. See  
the instructions with your pH test kit for additional  
information about testing and adjusting the pH.  
To replace the Access Panel, hold the Access Panel  
in place and secure it with the #10 x 2” Sheet Metal  
Screws (46). Be careful not to overtighten the  
Screws.  
DRAINING THE HYDROTHERAPY SPA  
SANITIZING THE HYDROTHERAPY SPA  
The hydrotherapy spa should be drained at least four  
times per year and refilled with clean water. You may  
need to drain the spa more often, depending on the  
user load. This must be done because after repeated  
chemical treatment the water becomes chemically  
saturated. Once this happens, additional chemical  
treatment of the water is no longer effective. The spa  
should also be drained if you will not be using it for  
long periods of time. The spa must always be drained  
before major repairs are made.  
The most common sanitizing agent is a solid bromine  
concentrate. The amount required varies according to  
several factors, such as user load, temperature, and  
water conditions. Proper water maintenance is a com-  
plex process. Contact your local pool and spa supplier  
for information concerning which chemicals you  
should use in your area to sanitize the spa.  
CHANGING THE FILTER CYCLE  
The spa will filter the water every 12 hours. The dura-  
tion of the cycle can be adjusted to last 2 to 5 hours.  
Press the temperature up or temperature down button  
on the console. When the display begins to flash,  
press the pump 1 button. The display will read F2. To  
change the time, press the temp up button until the  
desired time is reached. Press the pump 1 button to  
confirm the selection. As spa usage increases, the  
duration of the filter cycle may need to be increased.  
The hydrotherapy spa should always be covered  
when it is empty. Direct sunlight can cause exten-  
sive damage. The surface of the spa shell can  
reach temperatures as high as 150°F in a matter  
of minutes if exposed to the sun while it is empty.  
These high temperatures can cause significant  
damage, such as blistering of the shell surface  
and warping of the spa shell. Any damage caused  
by sun exposure is not covered under warranty.  
14  
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To drain the hydrotherapy spa, follow the steps below:  
WINTER USE AND CARE  
1. Using the console, adjust the temperature to the  
lowest setting.  
The hydrotherapy spa is designed for year-round use.  
If you decide to store the spa for the winter, store it in  
2. Shut off the power to the spa, at the circuit breaker a warm, dry location. Follow the steps below to winter-  
or GFCI.  
ize the spa.  
3. Remove the access panel from the spa (see  
ATTACHING AND REMOVING THE ACCESS  
PANEL on page 14).  
4. Pull the hose out and hold it above the waterline.  
Remove the cap, open the valve knob, and attach  
a garden hose to the drain hose. Lower the hose  
and drain the spa.  
1. Make sure the power to the spa is turned off.  
2. Drain the spa (see DRAINING THE HYDROTHER-  
APY SPA on the previous page and this page).  
3. Remove all remaining water from the spa shell. Dry  
the spa shell with towels.  
4. Set the air controls to the lowest setting. Use a  
wet/dry vacuum to pull any remaining water from  
the system. To do this, place the vacuum nozzle  
over each jet, starting with the highest jet and fin-  
ishing with the lowest jet.  
5. Set the air controls to the highest setting and  
repeat step 3.  
6. Drain the pumps (see DRAINING THE PUMPS on  
this page). Once the water is drained from the  
pumps, place the vacuum nozzle over the drainage  
hole in the pumps and vacuum any additional  
water from the pumps. Note: For additional pro-  
tection, remove the pumps/motors from the spa  
and store them in a climate-controlled room.  
7. Clean the spa shell (see page 13).  
8. Clean the filters (see page 13).  
Cap  
Drain  
Hose  
9. Shut the power off at the breaker. Label the  
breaker in such a way that the breaker will not  
be turned on accidentally.  
Valve  
Knob  
10. Re-attach the access panel and the spa cover.  
5. When the spa is empty, remove the garden hose,  
close the valve knob, and re-attach the cap and  
return the drain hose inside the spa.  
REPLACING THE LIGHT BULB  
6. Re-attach the access panel.  
7. Refill the spa and treat the water with chemicals  
(see pages 10 and 14).  
If the underwater light burns out, you will need to  
remove the access panel to replace it (see ATTACHING  
AND REMOVING THE ACCESS PANEL on page 14).  
Make sure the spa power is turned off. Next, locate the  
light housing. Turn the light housing counterclockwise  
and remove it from the spa shell.  
DRAINING THE PUMPS  
After the hydrotherapy spa is drained, the jet pumps  
should also be drained if the spa will be stored for  
more than thirty days or if it may be exposed to freez-  
ing temperatures.  
Light Housing  
Light  
Bulb  
Turn off the power to  
the spa. To drain the jet  
pumps, remove the  
access panel from the  
spa unit (see ATTACH-  
ING AND REMOVING  
Light  
Housing  
THE ACCESS PANEL  
on page 14). Locate  
the jet pumps inside  
the spa. Loosen the  
indicated collar on each  
of the pumps.  
Collar  
To replace the light bulb, pull the old light bulb out of  
the housing and insert a new light bulb. Re-attach the  
light housing to the spa shell. Re-attach the access  
panel to the spa.  
15  
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Trouble-shooting  
Most problems can be solved by following the simple steps below. Find the symptom that applies, and  
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at  
1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time.  
1. SYMPTOM: THE SPA WILL NOT OPERATE  
6. SYMPTOM: THE WATER DOES NOT HEAT  
a. Check to see if the GFCI breaker is tripped or  
was not turned on. Reset the GFCI breaker.  
a. Make sure that the hydrotherapy spa is fully  
covered with the spa cover. The spa cover  
must be tight for the water to heat. Set the  
air control to low. The water will heat at a rate  
of 6°F per hour. If you are using the spa  
2. SYMPTOM: THE CIRCUIT BREAKER OR THE  
GFCI TRIPS WHILE THE SPA IS OPERATING  
indoors and the room temperature is main-  
tained at 70°F, it will take approximately 6 to 8  
hours for the water to reach the set temperature.  
a. Reset the circuit breaker or the GFCI. If the cir-  
cuit breaker or the GFCI trips again, contact a  
qualified electrician for service.  
b. If you are using the hydrotherapy spa outdoors,  
it may take longer for the water to heat. See  
the chart below for the approximate heating  
time.  
3. SYMPTOM: THE PUMP HUMS  
a. The filters may be dirty or damaged. Remove  
the filters from the filter housing and clean or  
replace the filters (see page 13).  
Air Temperature  
70°F +  
Heating Time  
6 to 8 hours  
b. The pump may have a foreign object stuck in  
the impeller. Contact our customer service  
department.  
50°F to 70°F  
30°F to 50°F  
9 to 11 hours  
12 to 14 hours  
b. If the water still has not heated after 24 hours,  
contact our customer service department.  
c. The pump may have a loose wire connection.  
Contact our customer service department.  
7. SYMPTOM: THE WATER IS NOT BEING  
CLEANED BY THE FILTER  
4. SYMPTOM: THE PUMP HUMS, BUT DOES NOT  
ROTATE  
a. Check to see if the filters are in place. Clean  
the filters if they are dirty.  
a. The pump may be jammed. Contact our cus-  
tomer service department. If your spa is no  
longer under warranty, contact a local spa and  
pool service provider.  
b. Check the chemical balance of the water. If the  
pH is incorrect, the sanitizing agents will not  
function properly. See the section on maintain-  
ing the proper pH balance on page 14.  
5. SYMPTOM: THE PUMP IS NOISY WHILE  
OPERATING  
8. SYMPTOM: THE WATER PULSATES OR  
THERE IS MINIMUM WATER FLOW  
a. There may be debris in the pump. Contact our  
customer service department.  
a. This usually occurs only when the water level is  
low. Add water until it is 2” to 4” above the  
skimmer basket.  
b. The pump may have a bad bearing. Contact  
our customer service department.  
b. The filter covers may not be tight. Make sure  
the filter covers are tight  
c. The skimmer basket may not be seated proper-  
ly. The top of the basket must be flush with the  
bottom of the weir door.  
16  
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9. SYMPTOM: THE WATER LEVEL DROPS  
10. SYMPTOM: THE SPA JET UNIT CONTINUES  
TO RUN AFTER IT HAS BEEN SHUT OFF  
a. A clamp or seal inside the pump compartment  
may be loose. Check inside the pump compart-  
ment for excess water and watch the pump unit  
while it is operating to see if water drips from  
any of the plumbing. If you can identify the  
location of the leak inside the spa jet unit, tight-  
en the clamp or replace the damaged seal.  
a. To turn the main jets off, press pump button 1  
once or twice. Note: If the actual spa water  
temperature is below the set temperature, or if  
the spa is running a filter cycle, the heater  
pump/motor will not shut off.  
b. Some water loss due to evaporation is normal.  
If rapid water loss occurs, or if you notice wet-  
ness on the floor around the hydrotherapy spa,  
the spa shell may have a leak. Contact your  
local pool and spa service provider for repairs.  
17  
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Part List Model No. IMSW73910  
R0901A  
Key No. Qty.  
Description  
Key No. Qty.  
Description  
1
2
3
4
5
6
7
8
1
1
2
2
2
2
1
1
12  
1
1
9
4
1
3
4
4
4
1
2
1
1
2
1
4
4
8
10  
1
1
8
1
1
1
1
Thermometer Fitting  
3-wire Power Cord  
Filter Cover with O-ring  
Filter O-ring  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
#
3
21  
1
1
1
22  
1
21  
3
2
32  
1
2
1
1
1
9
2
1
2
Nozzle Housing  
Small Rotator  
Large Rotary Jet  
Face Ring  
Small Nozzle  
Jet Ring  
Nozzle Bushing  
Pivot Ring  
Medium Nozzle  
Drain Plug  
#10 x 2” Sheet Metal Screw  
Pillow  
Drain Plug O-ring  
On/Off Valve Handle  
Hose Cap  
Skimmer Housing*  
Dual Rotary Jet  
Neck Jet  
Cloudburst Jet  
Ground Wire  
Key  
Filter  
Rubber Isolator  
Blue Light Cover  
Red Light Cover  
Sheet Metal Screw  
2-speed Pump  
Spa Cover  
Dual Rotary Jet Face  
Jet Pump/Motor O-ring  
Electronics Package*  
Medium Jet Housing  
#8 x 1 1/4” Screw  
Suction Cover  
Air Control Knob  
1-speed Pump  
4-wire Power Cord  
Diverter  
Basket  
Gasket  
Filter Door  
Access Panel  
Buckle  
#4 x 3/4” Screw  
#8 x 1 1/2” Screw  
Console  
Hose Washer  
1/4” Washer  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
#
#
#
#
#
#
2
1
1
1
1
4
User’s Manual  
Large Warning Sign  
Warning Sign  
Light Bulb  
Corner Panel  
* Indicates a part that is serviceable only by service  
technicians.  
# Indicates a non-illustrated part.  
Diverter Valve  
Trim Plate  
Foam, Weir  
Specifications are subject to change without notice.  
Volcano Jet  
28  
32  
33  
51*  
21  
8
7
50  
30  
34  
24  
22  
18  
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Exploded Drawing Model No. IMSW73910)  
R0901A  
9
10  
13  
31  
9
13  
11  
13  
19  
48  
2
45  
6
31  
13  
48  
45  
3
4
3
4
6
1
20  
26  
9
5
5
23  
29  
14*  
9
49  
53  
47  
53  
18  
9
23  
18  
27  
40  
39  
41  
41  
42  
37  
43  
46  
15  
44  
36  
54  
35  
25  
46  
25  
46  
46  
12  
38  
17  
52  
17  
17  
16  
16  
17  
16  
16  
19  
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Ordering Replacement Parts  
To order replacement parts, simply call our Customer Service Department toll-free at 1-877-897-7493, Monday  
through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be pre-  
pared to give the following information when calling:  
1. The MODEL NUMBER of the product (IMSW73910)  
2. The NAME of the product (IMAGE® RENEW 739 hydrotherapy spa)  
3. The SERIAL NUMBER of the product (see the front cover of this manual)  
4. The KEY NUMBER and DESCRIPTION of the desired part(s) (see the PART LIST and EXPLODED DRAWING  
on pages 18 and 19).  
Limited Warranty  
ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and mate-  
rial, under normal use and service conditions, for a period of ninety (90) days from the date of purchase. ICON  
extends a limited five (5) year warranty on the spa shell structure. ICON extends a limited two (2) year war-  
ranty on the pump, motor, and electronics package. This warranty extends only to the original purchaser.  
ICON's obligation under this warranty is limited to replacing or repairing, at ICON's option, the product through  
one of its authorized service centers. All repairs for which warranty claims are made must be pre-authorized  
by ICON. This warranty does not extend to any product or damage to a product caused by or attributable to  
freight damage, abuse, misuse, improper or abnormal usage, or repairs not provided by ICON authorized ser-  
vice personnel; to products used for commercial or rental purposes; or to products used as store display mod-  
els. Specifically excluded are damages caused by or attributable to the following incidents: any damage to the  
premium cedar surround or frame attributable to improper handling or freight damage; damage resulting from  
improper winterization; damage to the spa shell resulting from improper chemical treatment, damage to the  
spa shell resulting from exposure to extreme temperatures, or damage to the spa shell resulting from expo-  
sure to direct sunlight and ultraviolet rays while the spa is empty; damage to the pump, motor, plumbing, and  
components due to improper maintenance, chemical treatment, or exposure; or damage resulting from failure  
to properly follow user’s manual installation, operating, or maintenance instructions. Also excluded are con-  
sumable components, including but not restricted to filter cartridges. No other warranty beyond that specifi-  
cally set forth above is authorized by ICON.  
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in connection  
with the use or performance of the product or damages with respect to any economic loss, loss of or damage  
to property including water damage, loss of revenues or profits, loss of enjoyment or use, costs of removal,  
installation or other consequential damages of whatsoever nature. Some states do not allow the exclusion or  
limitation of incidental or consequential damages. Accordingly, the above limitation may not apply to you.  
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of mer-  
chantability or fitness for a particular purpose is limited in its scope and duration to the terms set forth herein.  
Some states do not allow limitations on how long an implied warranty lasts. Accordingly, the above limitation  
may not apply to you.  
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.  
ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813  
Part No. 175793 R0901A  
Printed in USA © 2001 ICON Health & Fitness, Inc.  
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