IBM Printer QMS 3260 User Manual

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ꢉꢊꢋꢌꢍꢈꢂꢎꢏꢍꢐꢑ  
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About the Printer ............................................................................................. 1-2  
About the Documentation .............................................................................. 1-3  
Standard Product Documentation 1-3  
Manuals on the CD-ROMs 1-5  
Typographic Conventions 1-8  
What's Next? ................................................................................................... 1-9  
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Introduction ..................................................................................................... 2-2  
Finding a Good Location ............................................................................... 2-2  
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Basic Printer Clearance 2-3  
Checking Shipment Contents .......................................................................2-5  
Getting Acquainted with Your Printer ...........................................................2-7  
Base Model 2-7  
Installing Consumables and Options ............................................................2-9  
Printing a Start-up Page .................................................................................2-9  
Overview ...........................................................................................................3-2  
Configure the Interface 3-6  
Configure the Network 3-7  
Drivers and Utilities .........................................................................................3-7  
Installing a PostScript Printer Driver 3-7  
Installing a QMS Level 2 Windows Driver 3-8  
Macintosh Printing Software ........................................................................3-17  
Installing Macintosh Utilities 3-17  
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Where To Go From Here ............................................................................... 3-19  
If You Have Trouble ...................................................................................... 3-19  
What's Next? ................................................................................................. 3-20  
Control Panel Buttons 4-3  
Setting the Message Window Language 4-5  
Selecting Configuration Menu Options 4-6  
Menu Flowcharts ........................................................................................... 4-13  
Menu Chart Conventions 4-13  
Operator Control Menu ................................................................................. 4-14  
Administration/Communications/Resident NIC/CrownNet Menu 4-16  
Notes on Installing Printer Description Files .............................................. 5-2  
Adobe Illustrator 5-2  
Adobe Photoshop 5-3  
PageMaker 5-3  
Aldus Persuasion 5-4  
CorelDRAW 5-4  
Microsoft Excel 5-4  
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QuarkXPress 5-5  
Other Applications 5-5  
Sources of Support ........................................................................................ A-2  
Your QMS Vendor A-2  
Your Application Vendor A-2  
Q-FAX A-2  
Internet A-2  
QMS Customer Response Center (CRC) A-3  
QMS World-wide Offices ................................................................................ A-4  
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ꢘꢌꢍꢊꢗꢕꢙꢚꢍꢋꢗꢌ  
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“About the Printer” on page 1-2  
“About the Documentation” on page 1-3  
“What's Next?” on page 1-9  
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The QMS 3260/4032 Print System comes in  
three configurations:  
QMS 3260/4032 base model QMS 3260/4032 EX model  
QMS 3260/4032 Imageserver  
16 MB RAM (upgradable to  
32 MB RAM (upgradable to  
Supports popular image file  
formats (bi-level CCITT Group  
3 and 4 compressed TIFF,  
CALS Raster, Postscript Level  
2/CCITT, and QMS high-perfor-  
mance CCITT Group 3 and 4  
emulations)  
384 MB)  
384 MB)  
300x300, 600x600 dpi resolu- 300x300, 600x600, 1200x600  
tions; upgradable to 1200x600  
or 1200x1200 dpi  
dpi resolutions; upgradable to  
1200x1200 dpi  
Flash ROM for system software Flash ROM for system soft-  
ware  
QMS CrownNet for Ethernet  
32 MB RAM (upgradable to  
(10BaseT/100BaseTX) inter- Internal hard disk  
face  
384 MB)  
Time-of-day clock  
300x300, 600x600, 1200x600  
dpi resolutions; upgradable to  
1200x1200 dpi  
QMS CrownNet for Ethernet  
(10BaseT/100BaseTX) inter-  
face  
Flash ROM for system soft-  
ware  
Internal hard disk  
Time-of-day clock  
QMS CrownNet for Ethernet  
(10BaseT/100BaseTX) inter-  
face  
32 ppm (pages-per-minute) for 3260 and 40 ppm for 4032  
2 500-sheet letter/A4 media trays  
50-sheet multipurpose tray  
PostScript Level 2, HP PCL 5e, HP-GL, and Line printer emulations  
Centronics/IEEE 1284 parallel, RS-232C serial, and QMS CrownNet Ethernet (EtherTalk, LAN  
Manager/LAN Server, NetWare, TCP/IP) interfaces  
Energy Star compliant (printer without advanced paper handling options)  
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The documentation provides a window into the many capabilities of your printer. The  
more familiar you are with the documentation, the easier it’ll be for you to achieve the  
results you want from your printer. This section gives you an idea of how we’ve orga-  
nized information and which documents you’ll probably refer to the most. This manual  
can be used for the QMS 3260 Print System or the QMS 4032 Print System. Either printer  
is referred to as QMS 3260/4032 Print System.  
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QMS 3260/  
4032 Print  
System  
Getting  
Started  
You’re looking at this document right now. It introduces the  
printer and documentation, provides instructions on  
getting the printer set up and running, and explains the  
control panel.  
»
Note: This manual is also in Adobe Acrobat PDF  
format on the QMS 3260/4032 Documentation CD-  
ROM.  
QMS 3260/  
4032 Print  
System  
This manual guides you through the day-to-day operation  
of your printer. It includes information on printing files,  
adding print media, and replacing toner. It also includes  
information on handling, cleaning, and maintaining your  
printer; improving print quality; using CrownView, and  
troubleshooting printer problems.  
Operation  
»
Note: This manual is also in Adobe Acrobat PDF  
format on the QMS 3260/4032 Documentation CD-  
ROM.  
QMS 3260/  
4032 Print  
System  
Refer to this manual for information on installing and using  
printer options: advanced paper handling, emulations,  
security key, memory upgrades, fonts, interfaces, hard  
disks, and system software updates.  
Options  
QMS 3260/4032  
Documentation  
CD-ROM  
(AdobeAcrobat  
PDF format)  
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QMS 3260/  
4032 Print  
System  
Refer to this manual when you need to change your  
printer’s configuration. It also provides information on  
typefaces and fonts, job accounting, printer memory, and  
other advanced printer features. The system administrator  
should get the most use from this manual.  
Reference  
QMS 3260/4032  
Documentation  
CD-ROM  
(AdobeAcrobat  
PDF format)  
QMS Crown  
Remote  
Console  
This manual describes how to use the Remote Console  
software to access printer information and change printer  
configuration settings from anywhere on the network.  
User’s Guide  
Software  
Utilities  
CD-ROM  
(AdobeAcrobat  
PDF format)  
QMS Crown  
Refer to this document for network tips. It discusses 3Com  
Network Notes 3+Open, Banyan VINES, LAN Manager-based LANs,  
Novell NetWare, TCP/IP, UNIX, DECnet, and VMS. In  
most cases, only advanced network users and system  
administrators need this information.  
(AdobeAcrobat  
PDF format)  
Software  
Utilities  
CD-ROM  
QMS  
CrownNet  
Setup Guide  
Refer to this manual for complete setup information on the  
QMS CrownNet Ethernet and QMS CrownNet Token-Ring  
interfaces.  
Software  
Utilities  
CD-ROM  
(AdobeAcrobat  
PDF format)  
QMS Crown-  
Net System  
Administra-  
tor’s Guide  
Refer to this manual when configuring the printer’s QMS  
CrownNet Ethernet or optional QMS CrownNet Token-  
Ring interface and when using the QMS CrownAdmin  
software.  
Software  
Utilities  
CD-ROM  
(AdobeAcrobat  
PDF format)  
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QMS Crown  
Document  
Option  
This manual lists and explains all QMS Document Option  
Commands (DOCs), software codes you insert in  
documents to enable printer features that can’t be  
accessed by your application or page description  
language. Printer-specific DOCs are listed in appendix C,  
“Document Option Commands,” of the Reference manual.  
In most cases only advanced users or system  
administrators need this information.  
Commands  
Software  
Utilities  
CD-ROM  
(AdobeAcrobat  
PDF format)  
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Several other documents are also helpful when using your printer:  
PostScript  
Other manuals that contain PostScript information are the  
Reference Manuals PostScript Language Reference Manual (Adobe Systems,  
Inc., Reading, MA: Addison-Wesley, 1990 ISBN-0201-  
18127-4), and other PostScript Language Reference  
Manual supplements.  
QMS Imageserver These manuals discuss installation of the ImageServer  
Option Installation option and using the printer-resident ImageServer  
Guide and QMS  
Imageserver  
Option User’s  
Guide  
emulations—TIFF, CALS, and CCITT.  
Other Reference  
Sources  
Don’t forget that your application documentation, host  
operating system documentation, and network  
documentation all contain useful printing information.  
Further information on QMS printers is available through  
the Internet and Q-FAX. See appendix A,“QMS Customer  
Support,” for details.  
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The manuals included on the QMS 3260/4032 Print System Documentation and QMS  
Software Utilities CD-ROMs are in Adobe Acrobat PDF format. We’ve also provided  
the Acrobat Reader and QuickTime programs on both CD-ROMs. The CD-ROM insert  
provides instructions on installing them.  
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Adobe Acrobat PDF-formatted manuals give you more flexibility and convenience  
than do hardcopy manuals when you have to access information. Here are some of  
the advantages PDF-formatted manuals provide:  
You can store the PDF manuals in a central location for access by anyone on the  
network.  
You can view and print the manuals on Windows, Macintosh, and UNIX platforms.  
You can view the manuals on web-browsers using the Acrobat plug-in.  
You can view the manuals on-screen in different formats (side-by-side or two-up,  
one page at a time, scrolling two-up, article flow, and zooming capability up to  
800%).  
You can conduct full-text searches through all of the manuals.  
You can watch QuickTime video clips on Windows and Macintosh platforms that  
enhance the text and illustrations for a number of commonly performed  
procedures. (When installing the Reader, be sure to select the option to install  
QuickTime.)  
You can print only the manual pages that you need.  
The PDF-formatted manuals have been enhanced for on-screen viewing and nav-  
igation. Throughout each manual are numerous hotlinks to cross-reference points.  
The table of contents and the index are fully hotlinked to their respective page ref-  
erences, and all World Wide Web addresses are linked to their respective home  
pages.  
We hope you enjoy using the Acrobat software to access the information in your man-  
uals. They’ll never become dog-eared and yellowed or collect dust on some forgotten  
shelf since you have quick on-line access. Your PDF-formatted manuals will empower  
you to take full advantage of all the capabilities of your printer.  
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When you use Acrobat to view your manuals, keep the following tips in mind for using  
some of the navigation features built into Acrobat and your manuals.  
You may view the document in three different styles: page only, with bookmarks,  
or with thumbnails. Try each to see which you like best. Viewing with bookmarks  
will enable you to use a quick table of contents to move around the document.  
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The toolbar also gives you quick access to page navigation features. For exam-  
ple, you may click a button to advance (>) or reverse (<) one page, go to the start  
(|<) or end (>|) of the document, or use the history button (<<) to go to the previ-  
ous pages you viewed. There are other buttons in the toolbar to change view or  
magnification of the document.  
As you browse through the document the open hand tool will sometimes turn into  
a pointing hand. You have discovered an embedded link in the manual. You will  
find these links in the table of contents, index, www addresses, and cross-refer-  
ences. Click on the link to jump to a new location.  
You may discover a movie camera icon on Windows and Macintosh plat-  
forms. Click the icon to play a QuickTime video clip of the procedure  
Use the Acrobat Reader Online Help for a more complete explanation of these  
features.  
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All QMS manuals are also available in hard copy. In the US, call QMS Supplies and  
Accessories at 1 (800) 523-2696 for purchase information. Elsewhere, refer to  
appendix A‚ “QMS Customer Support.”  
In addition, many applications, utilities, and printer drivers on the QMS Software Utili-  
ties CD-ROM are available on alternate media. Contact your QMS vendor for media  
availability and purchase information. You can also download many of these files via  
ftp.qms.com, or CompuServe at go qmsprint. Refer to appendix A‚ “QMS Customer  
Support,” for sales and support locations and telephone numbers.  
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Presents an overview of the documentation and of  
the printer’s features.  
Introduction  
Guides you in selecting a location for your printer  
and explains how to unpack and set up your printer.  
Setting Up Your  
Printer  
Explains how to connect the printer to a PC using  
either the parallel or serial port, how to connect to an  
Ethernet network.  
Connections  
Explains how to use the printer control panel for  
configuration and lists the configuration menus.  
Menus  
Guides you through common problems that may  
occur during setup.  
Troubleshooting  
Setup  
Provides product sales and support telephone  
numbers and describes how to communicate with  
QMS through the Internet and Q-FAX.  
QMS Customer  
Support  
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The following typographic conventions are used in this manual:  
Mixed-Case  
Courier  
Text you type, and messages and information displayed on the  
screen  
Mixed-Case  
Variable text you type; replace the italicized word(s) with  
Italic Courier information specific to your printer or computer  
UPPERCASE  
COURIER  
Information displayed in the printer message window  
lowercase bold  
lowercase italic  
UPPERCASE  
PostScript operators and DOS commands  
Variable information in text  
File and utility names  
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Press the Enter key (PC) or Return key (Macintosh)  
Press and hold down the Ctrl key (PC)  
^
In Adobe Acrobat PDF versions of the manual, click to play a  
QuickTime video clip of the procedure described in the text.  
»
Note: Notes contain tips, extra information, or important information that deserves  
emphasis or reiteration.  
Caution: Cautions present information that you need to know to avoid equipment  
damage, process failure, or extreme annoyance.  
WARNING! Warnings indicate the possibility of personal injury if a specific procedure  
is not performed exactly as described in the manual.  
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene  
Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.  
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Chapter 2, “Setting Up Your Printer,” explains how to find a good location for the  
printer, register the printer, turn the printer on, and print a start-up page.  
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“Checking Shipment Contents” on page 2-5  
“Registering the Printer” on page 2-6  
“Getting Acquainted with Your Printer” on page 2-7  
“Installing Consumables and Options” on page 2-9  
“Printing a Start-up Page” on page 2-9  
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ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
This chapter explains how to set up your printer for the first time. It includes informa-  
tion on finding a good location for the printer, unpacking and checking the shipment  
contents, installing consumables (toner cartridge), loading the media cassettes, turn-  
ing the printer on, and printing a start-up page.  
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 ꢉꢂꢁꢍ ꢃꢆꢎꢌꢜꢈꢍꢅꢌꢋꢌꢃꢁꢑ  
Away from cooling and heating sources, extreme temperature changes, direct  
sunlight, excessive dust, corrosive chemicals or vapors, water pipes, refrigerators,  
and any strong electromagnetic field (such as that created by an air conditioner),  
Away from items that can easily burn (such as curtains) and items that produce  
excessive vibration.  
In an area with a temperature range of 41°–95° F (5°–35° C) and relative humidity  
range of 15%–85%.  
On a hard, level surface capable of supporting the 91 lb (41 kg) printer.  
Near your computer—6.5' (2 m) or less for an IEEE 1284 bi-directional parallel  
connection; cables for other connections may be longer.  
Close to an easily accessible power supply. Don’t connect it to the same electrical  
outlet as noise-generating equipment.  
In a well-ventilated room.  
With enough space to allow adequate ventilation and easy servicing.  
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1
2
3
4
5
6
42"/106 cm  
14"/36.4 cm  
8"/20 cm  
3
4
8"/20 cm  
1
18"/46 cm  
43"/108.4 cm  
2
5
6
ꢇꢅꢍꢃꢁꢌꢅꢆꢓꢏꢌꢂꢅꢂꢃꢉꢌꢆ ꢍꢁꢒꢆꢕꢘꢁꢍ ꢃꢂꢏꢆ!ꢁꢁꢂꢉꢒꢋꢌꢃꢁꢑ  
3
1
4
2
5
6
1
3
5
42"/106 cm  
8"/20 cm  
2
4
6
25"/63 cm  
39"/100 cm  
81"/206.9 cm  
18"/46 cm  
ꢂꢐꢍꢍꢋꢌꢓꢃ12ꢃ3ꢗꢛꢊꢃꢉꢊꢋꢌꢍꢐꢊ  
ꢅ ꢄ  
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/ꢋꢌꢕꢋꢌꢓꢃꢔꢃꢒꢗꢗꢕꢃ  
0ꢗ"ꢔꢍꢋꢗꢌ  
  ꢌꢅꢆꢎꢌꢜꢈꢍꢅꢌꢋꢌꢃꢁꢑꢆ  
Your printer requires a properly grounded AC outlet with a rated line voltage of 100  
V, 120 V, or 220-240 V.  
The line voltage must remain within ±10 percent of the rated voltage for proper  
operation of the printer.  
The amperage capacity of the electrical outlet must be at least 1.2 times that used  
by the printer.  
The maximum electrical current required during operation is 9.5 amps for a 100 V  
system, 9.5 amps for a 120 V system, and 5.2 amps for a 220-240 V system.  
Noise-generating equipment should not be connected to the same electrical outlet  
as the printer.  
The recommended frequency is 50-60 Hz ±3 Hz for a 100 V system, 50-60 Hz ±3  
Hz for a 120 V system, and 50-60 Hz ±3 Hz for a 220-240 V system.  
%ꢗꢋꢈꢙꢔꢕꢖꢓꢉꢈꢕꢘꢐꢌꢑ&ꢒꢉꢗꢜꢋ  
The QMS 3260/4032 Print System is compliant with  
US Environmental Protection Agency (EPA) Energy  
Star regulations (printer without advanced paper han-  
dling options.) After a specified period of inactivity, the  
printer changes to a low-power state (the engine  
remains on, but the fuser turns off). When a print job  
is received, the printer returns to normal power within  
90 seconds.  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
ꢅ ꢈ  
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ꢖꢜꢐ"4ꢋꢌꢓꢃꢂꢜꢋ2ꢑꢐꢌꢍꢃ  
ꢖꢗꢌꢍꢐꢌꢍꢏ  
ꢕꢜꢋ .ꢈꢂꢌꢍꢊꢜꢈꢏ$ꢋꢂꢃꢍꢕꢅꢂꢃꢋꢂꢃꢔꢍ  
ꢀꢒꢍꢘꢋꢌꢃꢁꢆꢓ ꢃꢁꢌꢃꢁꢑ  
Make sure that all items are included in your shipment before setting up your printer. If  
any items are missing or damaged, contact your shipping company or your QMS ven-  
dor. See appendix A, “QMS Customer Support,” for product sales and support infor-  
mation.  
Printer  
Toner cartridge  
Power cord  
QMS 3260/4032 Quick Setup  
QMS 3260/4032 Print System Getting Started (this manual)  
QMS 3260/4032 Print System Operation  
QMS 3260/4032 Print System Documentation CD-ROM  
— QMS 3260/4032 Print System Quick Setup  
— QMS 3260/4032 Print System Getting Started (this manual)  
— QMS 3260/4032 Print System Operation  
— QMS 3260/4032 Print System Options  
— QMS 3260/4032 Print System Reference  
— Adobe Acrobat Reader 3.0 software  
QMS Software Utilities CD-ROM  
Warranty and registration card  
»
Note: Interface cables aren’t included in the shipment. If you need cables, contact  
your QMS vendor or a local computer store. See chapter 3 of this manual for  
information on the type cable needed.  
ꢂꢐꢍꢍꢋꢌꢓꢃ12ꢃ3ꢗꢛꢊꢃꢉꢊꢋꢌꢍꢐꢊ  
ꢅ $  
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5ꢐꢓꢋꢏꢍꢐꢊꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢉꢊꢋꢌꢍꢐꢊ  
ꢐꢌꢄꢍꢂ  
If you need alternate media for your printer documentation, contact your QMS vendor  
for media availability and purchase information. (See appendix A, “QMS Customer  
Support,” for sales and support locations and telephone numbers.)  
/ꢋꢌꢈꢔꢃꢋꢄꢈꢂꢌꢍꢃꢜꢋꢍꢑꢄꢈꢂꢃꢋꢄꢍ  
You can register your printer through our World-Wide Web site,  
http://www.qms.com/support/prodreg. To register by mail, fill out and send in your war-  
ranty card. To register by telephone, in the US call QMS at (334) 633-4500. In other  
countries, refer to appendix A, “QMS Customer Support,” for the appropriate tele-  
phone number.  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
ꢅ ꢆ  
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ꢒꢐꢍꢍꢋꢌꢓꢃꢙ"6ꢛꢔꢋꢌꢍꢐꢕꢃ  
7ꢋꢍꢜꢃ3ꢗꢛꢊꢃꢉꢊꢋꢌꢍꢐꢊ  
,ꢋꢃꢃꢈꢂꢌꢍ" 0ꢇꢘꢈꢂꢃꢋꢆꢍꢛꢈꢃꢜꢍꢐꢅꢇꢄꢍ  
ꢑꢄꢈꢂꢃꢋꢄ  
Before installing the consumables and operating the printer, you should become famil-  
iar with the components and areas of your printer.  
ꢝꢂꢑꢌꢆꢐ ꢄꢌꢏ  
ꢂꢐꢍꢍꢋꢌꢓꢃ12ꢃ3ꢗꢛꢊꢃꢉꢊꢋꢌꢍꢐꢊ  
ꢅ %  
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ꢒꢐꢍꢍꢋꢌꢓꢃꢙ"6ꢛꢔꢋꢌꢍꢐꢕꢃ  
7ꢋꢍꢜꢃ3ꢗꢛꢊꢃꢉꢊꢋꢌꢍꢐꢊ  
"ꢍꢁꢒꢆꢕꢘꢁꢍ ꢃꢑ  
Face-Up Tray  
Duplexer  
High-Capacity  
Input Feeder  
(HCIF)  
High-Capacity  
Output  
Stacker  
(HCOS)  
HCIF  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
ꢅ (  
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#ꢌꢏꢍꢔ''ꢋꢌꢓꢃ  
ꢖꢗꢌꢏꢛꢑꢔꢚ'ꢐꢏꢃꢔꢌꢕꢃ  
82ꢍꢋꢗꢌꢏ  
ꢁꢂꢔꢃꢘꢗꢗꢈꢂꢌꢍꢕꢅꢂꢔꢇ$ꢘ!ꢗꢋꢔꢍꢘꢂꢆꢍ1ꢏꢃꢈꢅꢂꢔ  
Follow the instructions in the Quick Setup Guide included with your printer shipment to  
install the toner cartridge and paper. Use the Quick Setup Guide - Options to install  
options included with your shipment.  
»
Note: Remember to turn off the printer before you install an option.  
ꢑꢄꢈꢂꢃꢈꢂꢌꢍꢘꢍꢊꢃꢘꢄꢃ2ꢇꢏꢍꢑꢘꢌꢋ   
1
Make sure the printer is turned off.  
2
Plug the printer into a grounded, surge-  
protected, electrical outlet.  
3
Turn on the printer.  
Press in the power button next to the control  
panel. After a brief warm-up (typically  
3 minutes) the printer produces a start-up  
page. More information about start-up pages  
is included in the Reference manual.  
»
Note: The number of sheets/faces printed statistics on the start-up page will differ  
from the number of sheets/faces printed statistics in CrownView and on the  
consumables statistics page (Operator Control/Consumables/Print Statistics). The  
numbers on the start-up page refer to the number of sheets/faces printed during  
the life of the printer. The numbers in CrownView and on the consumables  
statistics page refer to the number of sheets/faces printed to date during the  
current consumables tracking period (Administration/Consumables/Start Period  
menu).  
4
If the start-up page doesn’t print or the print quality is not good, see chapter  
5,“Troubleshooting Setup.”  
ꢂꢐꢍꢍꢋꢌꢓꢃ12ꢃ3ꢗꢛꢊꢃꢉꢊꢋꢌꢍꢐꢊ  
ꢅ .  
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)ꢜꢔꢍ*ꢏꢃ+ꢐ,ꢍ-  
(ꢜꢘꢃ)ꢔꢍ*ꢋ%ꢃ+  
Now that you’ve set up your printer and installed any options included, refer the follow-  
ing chapter to connect it either directly to a computer or to a network:  
Chapter 3, “Printer to Host Connections”  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
ꢅ ꢝꢇ  
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ꢉꢊꢋꢌꢍꢐꢊꢈꢍꢗꢈ ꢗꢏꢍꢈ  
ꢖꢗꢌꢌꢐꢚꢍꢋꢗꢌꢏ  
“Making a Parallel Connection” on page 3-2  
“Making a Serial Connection” on page 3-4  
“Connecting to an Ethernet Network” on page 3-5  
“Drivers and Utilities” on page 3-7  
“Macintosh Printing Software” on page 3-17  
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8ꢘꢐꢊꢘꢋꢐ7  
13ꢋꢄ3ꢈꢋꢛ  
1
Turn off both the printer and the computer.  
2
If you’re connecting to a computer through a parallel interface, see “Making a  
Parallel Connection” on page 3-2.  
If you’re connecting to the computer through a serial interface, see “Making a  
Serial Connection” on page 3-4.  
If you’re connecting to the computer through the Ethernet interface, see “Con-  
necting to an Ethernet Network” on page 3-5.  
»
Note: If the printer is more than 6.5 feet (2 meters) from the computer, we  
recommend using an Ethernet or serial connection for better communication.  
3
Install a printer driver.  
See “Drivers and Utilities” on page 3-7.  
ꢙꢘ.ꢈꢂꢌꢍꢘꢍꢑꢘꢄꢘꢗꢗꢋꢗꢍꢕꢅꢂꢂꢋ ꢃꢈꢅꢂ  
"ꢒꢂꢁꢆ# ꢈꢆ$ꢌꢌꢄꢆ% ꢅꢆꢂꢆꢇꢂꢅꢂꢏꢏꢌꢏꢆꢓ ꢃꢃꢌꢉꢁꢍ ꢃꢆ  
Interface cables are not included with your printer. If you’re replacing a printer, you  
may already have the necessary cables. If not, you’ll need to purchase the cables from  
your QMS vendor or a local computer store.  
To connect your printer to a single computer, you need a parallel cable with a 36-pin  
male and a 25-pin male connector.  
'ꢐ(ꢕꢓꢐꢕꢘꢚꢐꢐꢎꢋꢕꢉꢕꢏꢉꢈꢉ&&ꢋ&ꢕꢘꢉ &ꢋ  
Your printer supports both Centronics parallel and IEEE 1284 bidirectional parallel  
communications. The type of parallel cable you use depends on the type of parallel  
communication your computer supports (check your computer user’s manual if you’re  
unsure).  
ꢄ ꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢁꢔ4ꢋꢌꢓꢃꢔꢃꢉꢔꢊꢔ''ꢐ'ꢃ  
ꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌ  
If your computer supports IEEE 1284 bidirectional parallel communication, you  
need an IEEE 1284 bidirectional parallel cable (IEEE 1284 is indicated on the  
cable). This cable must be 6.5 feet/2 meters or less in length.  
If your computer supports only Centronics parallel unidirectional communication,  
you may use either a Centronics parallel cable (unmarked on cable) or an IEEE  
1284 bidirectional parallel cable (IEEE 1284 is indicated on the cable). QMS rec-  
ommends the IEEE 1284 cable. The IEEE 1284 cable must be 6.5 feet/2 meters  
or less in length while the Centronics cable may be longer.  
ꢐꢂ&ꢍꢃꢙꢆꢁꢒꢌꢆꢓ ꢃꢃꢌꢉꢁꢍ   
1
2
Turn off both the printer and the computer.  
Connect the computer and the  
printer using a parallel cable.  
ꢌꢍꢆꢎꢍꢏꢃꢐꢑꢉꢒ  
ꢌꢍꢆꢓꢒꢄꢅꢑꢉꢒ  
a
b
Connect the 25-pin end of the  
cable to the computer’s parallel  
port, and then tighten the  
screws.  
Attach the 36-pin end of the  
cable to the printer’s parallel  
port, and close the clips. Turn  
on both the printer and the  
computer.  
ꢀꢁꢂꢃꢄꢅꢆ  
ꢇ ꢈꢉ  
ꢊꢋꢂꢃꢄꢅꢆ  
ꢇ ꢈꢉ  
3
4
Turn on both the computer and  
the printer.  
A start-up page should print. If it doesn’t, refer to chapter 5, “Troubleshooting  
Printer Problems,” of the Operation manual.  
Test the communication between the printer and the computer.  
You can do this by sending a file from one of your applications, or refer to chapter  
5, “Troubleshooting Printer Problems,” of the Operation manual.  
ꢉꢊꢋꢌꢍꢐꢊꢃꢍꢗꢃ9ꢗꢏꢍꢃꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌꢏ  
ꢄ ꢄ  
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ꢁꢔ4ꢋꢌꢓꢃꢔꢃꢂꢐꢊꢋꢔ'ꢃ  
ꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌ  
ꢙꢘ.ꢈꢂꢌꢍꢘꢍꢊꢋꢄꢈꢘꢗꢍꢕꢅꢂꢂꢋ ꢃꢈꢅꢂ  
"ꢒꢂꢁꢆ# ꢈꢆ$ꢌꢌꢄꢆ% ꢅꢆꢂꢆꢀꢌꢅꢍꢂꢏꢆꢓ ꢃꢃꢌꢉꢁꢍ ꢃꢆ  
Interface cables are not included with your printer. If you’re replacing a printer, you  
may already have the necessary cables. If not, you’ll need to purchase the cables from  
your QMS vendor or a local computer store.  
To connect your printer to a single computer, you need a serial cable with either a 9- or  
25-pin connector (depending on your computer’s serial port) and a 9- or 25-pin null  
modem assembly to connect to the serial cable. Depending on the type of null modem  
assembly you have, you may also need a 9-to-25-pin adapter. See appendix B, “Tech-  
nical Specifications,” in the Reference guide for cable pin-outs or your cable vendor for  
more specific cable assembly information.  
'ꢐ(ꢕꢓꢐꢕꢘꢚꢐꢐꢎꢋꢕꢉꢕꢖꢋꢈꢒꢉ&ꢕꢘꢉ &ꢋ  
For best results, the serial cable should be less than 25 feet (7.6 meters long).  
ꢐꢂ&ꢍꢃꢙꢆꢁꢒꢌꢆꢓ ꢃꢃꢌꢉꢁꢍ   
1
2
Turn off both the printer and the computer.  
Connect the computer and  
ꢀꢁꢂꢃꢁꢄꢅꢆꢇ ꢈ  
ꢀꢁꢂꢉꢈꢊꢋꢇ ꢈ  
the printer using a serial  
cable.  
a
Connect the serial cable  
(with the null modem  
adapter attached) to the  
computer’s 9- or 25-pin  
male serial port, and tighten  
the screws.  
b
Connect the other end of  
the cable to the printer’s  
serial port, and tighten the  
screws.  
ꢌꢍꢅꢊꢋꢂꢁꢈꢂ  
ꢎꢏꢍꢅꢊꢋꢂꢐ ꢄꢑꢒ  
ꢌꢍꢅꢊꢋꢂ  
ꢐ ꢄꢑꢒ  
3
Turn on both the printer and the computer.  
ꢄ ꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢖꢗꢌꢌꢐ"ꢍꢋꢌꢓꢃꢍꢗꢃꢔꢌꢃ  
:ꢍꢜꢐꢊꢌꢐꢍꢃ+ꢐꢍ7ꢗꢊ4  
A start-up page should print, and Serial RS-232C should be listed as an interface.  
If it doesn’t, refer to chapter 5, “Troubleshooting Printer Problems,” of the Opera-  
tion manual.  
4
Test the communication between the printer and the computer.  
You can do this by sending a file from one of your applications, or refer to chapter  
5, “Troubleshooting Printer Problems,” of the Operation manual.  
ꢕꢅꢂꢂꢋ ꢃꢈꢂꢌꢍꢃꢅꢍꢘꢂꢍ4ꢃꢜꢋꢄꢂꢋꢃꢍ*ꢋꢃꢛꢅꢄ.  
The QMS CrownNet Ethernet interface combines hardware and host software to allow  
printer connection to an Ethernet network. CrownNet supports the following:  
Operating System  
Macintosh  
Protocol  
EtherTalk  
LAN Manager/LAN Server  
NetWare  
NetBIOS/NetBEUI  
IPX/SPX  
UNIX or OS/2  
TCP/IP  
Windows 3.1/Windows 95/98  
Windows NT  
TCP/IP/NetBIOS/NetBEUI  
TCP/IP/NetBIOS/NetBEUI  
The instructions given in this section are the minimum steps needed to get your printer  
up and printing. For complete installation information refer to the QMS CrownNet  
Setup Guide on the QMS Software Utilities CD-ROM. For information on configuring  
the CrownNet interface and using the CrownNet software (CrownAdmin, CrownAdmin,  
CrownNet Manager, and the CrownNet Print Utility for Windows), refer to the QMS  
CrownNet System Administrator’s Guide on the QMS Software Utilities CD-ROM.  
 ꢃꢃꢌꢉꢁꢆꢁ ꢆꢁꢒꢌꢆ$ꢌꢁ  ꢅ&  
The printer provides a twisted-pair (10BaseT/100BaseTX) Ethernet interface.  
Twisted-pair Ethernet connections use RJ45 connectors.  
ꢉꢊꢋꢌꢍꢐꢊꢃꢍꢗꢃ9ꢗꢏꢍꢃꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌꢏ  
ꢄ $  
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ꢖꢗꢌꢌꢐ"ꢍꢋꢌꢓꢃꢍꢗꢃꢔꢌꢃ  
:ꢍꢜꢐꢊꢌꢐꢍꢃ+ꢐꢍ7ꢗꢊ4  
1
2
Turn off the printer, and  
unplug the power cord.  
ꢗꢘꢙꢑꢚ ꢀꢛꢗꢘꢘꢙꢑꢚ ꢀꢜꢂꢃꢁꢋꢖ ꢋꢇꢈꢑꢇꢁꢈ  
Connect one end of the  
ꢀꢁꢂꢓꢔꢕꢏꢂꢉꢁꢈꢇ  
twisted-pair Ethernet cable  
to the printer’s Ethernet port.  
3
4
Connect the other end of the  
cable to the 10BaseT/  
100BaseTX concentrator.  
ꢓꢔꢕꢏ  
ꢃꢁꢋꢋ ꢖꢇꢁꢈ  
Plug in the printer, and turn it  
on.  
'ꢃꢑꢁꢂꢏꢏꢆꢁꢒꢌꢆꢓꢅ  ꢃ!ꢄꢋꢍꢃꢆꢀ %ꢁ ꢂꢅꢌ  
If you’re controlling your printer over the network, CrownAdmin is recommended for its  
ease of use. But it’s not necessary to do this right now. You can install CrownAdmin  
software after the printer is up and printing.  
For complete instructions, refer to the QMS CrownNet Setup Guide on the QMS Soft-  
ware Utilities CD-ROM.  
 ꢃ%ꢍꢙꢈꢅꢌꢆꢁꢒꢌꢆ'ꢃꢁꢌꢅ%ꢂꢉꢌ  
This section briefly describes the ways to configure the CrownNet Ethernet printer  
interface. For a complete discussion of all of the configuration options available through  
the Administration/Communications/Resident NIC/CrownNet menu, see the QMS  
CrownNet Setup Guide on the software utilities CD-ROM.  
You can make these configuration changes through any of the following means:  
Printer control panel—For information on using the printer control panel to  
change configuration menu settings, refer to chapter 4, “Control Panel and Menu  
Flowcharts,” of this manual or chapter 2, “Printer Configuration,” of the Reference  
manual.  
CrownAdmin for DOS, CrownAdmin (for AIX, HP-UX, Macintosh, OS/2,  
Solaris/SunOS, and Windows/Windows NT/Windows for Workgroups), or  
CrownNet Manager (for OS/2)—For more information on using this software,  
refer to the appropriate chapter in the QMS CrownNet System Administrator’s  
Guide or to the software’s on-line help.  
ꢄ ꢆ  
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Download from Www.Somanuals.com. All Manuals Search And Download.  
         
!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
Remote Console—For information on accessing Remote Console through a tel-  
net session, refer to the appropriate chapter in the QMS CrownNet System  
Administrator’s Guide. For information on using Remote Console, refer to the  
QMS Crown Remote Console User’s Guide.  
 ꢃ%ꢍꢙꢈꢅꢌꢆꢁꢒꢌꢆ$ꢌꢁ  ꢅ&  
Refer to the QMS CrownNet Setup Guide on the software utilities CD-ROM for infor-  
mation on configuring your network.  
'ꢄꢈ3ꢋꢄꢔꢍꢘꢂꢆꢍꢎꢃꢈꢗꢈꢃꢈꢋꢔ  
If you're replacing a PostScript printer, you can probably start printing now with the  
printing software already in place. Refer to your application documentation for instruc-  
tions on sending documents to the printer.  
However, if you want to be able to use all your printer’s special features, or if you've  
never printed to a PostScript printer before, we recommend you take a few minutes to  
make sure you have the following printing software installed:  
A PostScript Level 2 printer driver  
Printer description files (if you use QuarkXPress 3.3, PageMaker, or Photoshop).  
See chapter 5, “Notes on Installing Printer Description Files” on page 3-2.  
'ꢃꢑꢁꢂꢏꢏꢍꢃꢙꢆꢂꢆꢇ ꢑꢁꢀꢉꢅꢍꢘꢁꢆꢇꢅꢍꢃꢁꢌꢅꢆꢊꢅꢍꢚꢌꢅ  
)ꢒꢗꢊꢐ(ꢎꢕꢝꢑꢑ&ꢒꢜꢉꢓꢒꢐꢗꢎ  
If you're using Windows, we recommend that you install one of the QMS-developed  
Level 2 Windows drivers on the QMS Software Utilities CD-ROM we shipped with your  
printer. Drivers are available for  
Windows 3.1  
Windows for Workgroups 3.11  
Windows 95/98  
Windows NT 3.51  
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ꢄ %  
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!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
Windows NT 4.0  
The auto-installation program on the QMS Software Utilities CD-ROM will give you the  
choice of drivers to install. The auto-installation program is available only for Windows  
95/98 and Windows NT 4.0. For earlier versions of Windows refer to the README file  
on the CD-ROM for further information and information on the directory location of  
each driver. Then refer to the README file in that directory for more installation infor-  
ꢛꢐꢗꢆ)ꢒꢗꢊꢐ(ꢎꢕꢝꢑꢑ&ꢒꢜꢉꢓꢒꢐꢗꢎ  
If you're using a non-Windows application, read the printing section of the applica-  
tion documentation for information on choosing a PostScript driver. If the application  
does not provide a PostScript driver, contact the application manufacturer to see if one  
has become available since you bought the program. See appendix A, “QMS Cus-  
tomer Support,” for information.  
Also, check to see if application notes (tips for printing from specific applications) are  
available for your application from Q-FAX or the QMS website. Appendix A, “QMS  
Customer Support,” explains how to use these QMS information services.  
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)ꢒꢗꢊꢐ(ꢎꢕꢄ*+ꢄꢁ  
System Requirements  
An IBM or compatible computer with 386 or higher processor  
A hard disk with at least 1 MB of free space  
At least 4 MB of RAM  
Windows 95/98  
Installation  
CAUTION: Windows limits the total number of installed printers to 16.  
CAUTION: Problems may occur if you install both the QMS PostScript printer driver  
and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the  
same printer model name (for example, “QMS 4032” or “QMS 3260), the driver  
registry entry for one will overwrite the other (even if you have assigned different  
printer names), and unpredictable behavior will result. If one of these drivers is already  
installed, you must delete it before installing the other.  
ꢄ (  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
1
With Windows 95/98 running, insert the QMS Software Utilities CD-ROM in  
your computer’s CD-ROM drive.  
The CD-ROM automatically boots.  
2
3
4
In the Welcome dialog box, select Install Printer Utilities and Drivers.  
Read the installation note and then choose Next.  
In the Installation Type dialog box select either General Use Installation or  
Network/Custom Installation, and choose Next.  
5
6
7
8
Select QMS Advanced Level 2 Driver for Win95/98 and choose Next.  
Read the help screen for Microsoft's Add Printer Wizard, and choose Next.  
Follow the instructions in the Add Printer Wizard.  
When you’re prompted to select a manufacturer and printer, choose Have  
Disk...  
9
In the Install From Disk window, choose Browse...  
10 Change to the x:\PLATFORM\WINDOWS\DRIVERS\ADVPS2 directory, where  
x is the drive in which you installed the CD-ROM in step 1.  
QMS.INF displays in the File Name list.  
11 Choose OK to return to the Install from Disk window.  
12 Choose OK again.  
A list of QMS printers displays in the Printers list.  
13 Select the appropriate printer, and then continue following the instructions  
in the Add Printer Wizard to complete the installation.  
CAUTION: If you use (or plan to use) Microsoft Word 7.0, do not use the  
characters “ on ” (the word “on” with a space before and after it) when prompted to  
name the printer. Word will not display the printer properties of any printer with  
these characters in its name.  
The installation program copies the driver-related files into the \WINDOWS\SYS-  
TEM directory and updates the Registry.  
The program also copies PPD and PDF files into separate subdirectories under  
the QMSPS directory. (See your printer documentation for more information on  
ꢉꢊꢋꢌꢍꢐꢊꢃꢍꢗꢃ9ꢗꢏꢍꢃꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌꢏ  
ꢄ .  
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!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
using these files.) You may delete these files if you don't use applications that  
require them.  
14 When you're returned to the QMS Printer Utilities Setup, continue to install  
other printer utilities or drivers, or choose Cancel or Back to exit from the  
setup program.  
15 Remove the CD-ROM, and store it in a safe place.  
16 Access the default driver settings through the Start/Settings/Printers menu.  
Use the online help in the driver for information on driver settings.  
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»
Note: This driver will also work for Windows 95/98 but we recommend you use the  
updated Level 2 driver for Windows 95/98. See “Windows 95/98” on page 3-8 for  
installation instructions.  
System Requirements  
An IBM or compatible computer with 386 or higher processor  
A hard disk with at least 1 MB of free space  
At least 4 MB of RAM  
Either Windows 3.1, Windows for Workgroups 3.11, Windows 95, or Windows 98  
ꢄ ꢝꢇ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
Installation  
CAUTION: Windows limits the total number of installed printers to 16.  
CAUTION: Problems may occur if you install both the QMS PostScript printer driver  
and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the  
same printer model name (for instance “QMS 3260"), the driver registry entry for one  
will overwrite the other (even if you have assigned different printer names), and  
unpredictable behavior will result. If one of these drivers is already installed, you must  
delete it before installing the other.  
1
With Windows running, insert the QMS Software Utilities  
CD-ROM in the appropriate drive on your computer.  
2
Access the QMS Printer Utilities Setup:  
Windows 95/98—Skip to step 3 because the CD-ROM automatically boots  
and starts the QMS Printer Utilities Setup.  
Windows 3.1/Windows for Workgroups 3.11—In Explorer, change to the direc-  
tory in which you inserted the CD-ROM in step 1, and then double-click the  
SETUP.EXE icon.  
3
4
5
In the Welcome dialog box, select Install Printer Utilities and Drivers.  
Read the installation note and then choose Next.  
In the Installation Type dialog box select either General User Installation or  
Network/Custom Installation, and choose Next.  
6
7
8
9
Select QMS Level 2 Driver for Win 3.x - Win95,98 and choose Next.  
Read the help screen for Microsoft's Add Printer Wizard, and choose Next>.  
Follow the instructions in the Add Printer Wizard.  
When you’re prompted to select a manufacturer and printer, choose Have  
Disk...  
10 In the Install From Disk window, choose Browse...  
11 Change to the x:\PLATFORM\WINDOWS\DRIVERS\PSLVL2 directory, where  
x is the drive in which you installed the CD-ROM in step 1.  
QMS.INF displays in the File Name list.  
12 Choose OK to return to the Install from Disk window.  
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ꢄ ꢝꢝ  
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!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
13 Choose OK again.  
A list of QMS printers displays in the Printers list.  
14 Select the appropriate printer, and then continue following the instructions  
in the Add Printer Wizard to complete the installation.  
CAUTION: If you use (or plan to use) Microsoft Word 7.0, do not use the  
characters “ on ” (the word “on” with a space before and after it) when prompted to  
name the printer. Word will not display the printer properties of any printer with  
these characters in its name.  
The installation program copies the driver-related files into the \WINDOWS\SYS-  
TEM directory and updates the Registry (Windows 95/98) and WIN.INI (Windows  
3.1 or Windows for Workgroups 3.11) accordingly. Consequently, the specified  
printers do not need to be installed using Start>Settings>Printers (Windows 95) or  
Control Panel (Windows 3.1 or Windows for Workgroups 3.11).  
The program also copies PPD and PDF files into separate subdirectories under  
the specified installation directory. (See your printer documentation for more infor-  
mation on using these files.) You may delete these files if you don't use applica-  
tions that require them.  
»
Note: If a printer using a Microsoft PostScript printer driver (instead of a QMS  
Level 2 printer driver) is already installed, the installation program will not  
overwrite the printer entry if it has the same printer name. Either remove or  
rename the existing printer entry before installing a new printer entry.  
15 When you're returned to the QMS Printer Utilities Setup, continue to install  
other printer utilities or drivers, or choose Cancel or Back to exit from the  
setup program.  
16 Remove the CD-ROM, and store it in a safe place.  
ꢄ ꢝꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
17 Access the default driver settings through the Start/Settings/Printers menu.  
Use the online help tips and information on how to use specific features of  
the driver.  
»
Note: The QMS Level 2 Windows Driver ships with a default setting of “Compress  
Output.” This feature decreases the time the file stays out on the network because  
the data is compressed at the host, transferred to the printer, and then  
decompressed. However, for users who are not on a network, this feature slows  
print time via the parallel port. To disable this feature, on the Output tab deselect  
“Compress Output” by clicking on the box. This will greatly reduce print times via  
the parallel port.  
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ꢄ ꢝꢄ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
)ꢒꢗꢊꢐ(ꢎꢕꢛ ꢕꢃ-ꢂ  
System Requirements  
An IBM or compatible computer with 386 or higher processor  
A hard disk with at least 25 MB of free space  
At least 16 MB of RAM (32 MB recommended)  
Windows NT 4.0  
Installation  
»
Note: If you want to be able to print to a QMS CrownNet port, the QMS Network Print  
Monitor or the CrownNet Print Utility for Windows must be installed on your Windows  
NT workstation or server, and a port must be created before continuing with this  
installation procedure. See the PRTMONNT.PDF file (Adobe Acrobat format) in the  
\PLATFORM\WIN_NT\MONITOR directory of the QMS Software Utilities CD-ROM for  
details on installing and setting up this utility. In addition, if a Windows NT 4.0 or a  
QMS Level 2 Windows NT 4.0 printer driver has been previously installed, you must  
use the reinstallation procedure on page 15.  
1
With Windows NT 4.0 running, insert the QMS Software Utilities CD-ROM  
disk in the CD-ROM drive on your workstation.  
The CD-ROM automatically boots.  
2
3
4
In the Welcome dialog box, select Install Printer Utilities and Drivers.  
Read the installation note and then choose Next.  
In the Installation Type dialog box select either General User Installation or  
Network/Custom Installation, and choose Next.  
5
6
7
8
Select QMS Level 2 Driver for Windows NT 4.0 and choose Next.  
Read the help screen for Microsoft's Add Printer Wizard, and choose Next.  
Follow the instructions in the Add Printer Wizard.  
When prompted to select a manufacturer and model of printer, choose Have  
Disk.  
9
In the Install from Disk dialog box, choose Browse.  
ꢄ ꢝꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
10 Change to the y:/PLATFORM/WIN_NT/DRIVER/4X/type directory, where y is  
the workstation’s CD-ROM drive, and type is the type of processor on your  
workstation.  
QMS.INF displays in the File Name list.  
11 Choose OK to return to the Install from Disk window.  
12 Choose OK again.  
A list of QMS printers displays.  
13 Select QMS 3260/4032 Print System, and then continue following the  
instructions in the Add Printer Wizard to complete the installation.  
14 When you're returned to the QMS Printer Utilities Setup, continue to install  
other printer utilities or drivers, or choose Cancel to exit from the setup  
program.  
15 Remove the CD-ROM, and store it in a safe place.  
Reinstallation  
»
Note: If a Microsoft Windows NT 4.0 or a QMS Level 2 Windows NT 4.0 printer driver  
has been previously installed, you must use the following procedure to delete the files  
before installing a new printer driver.  
1
Open Windows NT Explorer (from the Start>Programs menu choose Win-  
dows NT Explorer).  
2
3
4
Delete the printer(s) you want to replace or upgrade.  
Install the new printers using the installation procedure on page 14.  
Reboot your workstation.  
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The QMS printer drivers for Microsoft Windows NT 3.5x support all of your printer's  
features. You can print from Windows NT over the network using one of the following  
three protocols:  
TCP/IP  
NetBIOS/NetBEUI  
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ꢄ ꢝ$  
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!ꢊꢋꢘꢐꢊꢏꢃꢔꢌꢕꢃ1ꢍꢋ'ꢋꢍꢋꢐꢏ  
TCP/IP  
1
Insert the QMS Software Utilities CD-ROM containing the printer drivers in  
the appropriate drive at your workstation.  
2
3
4
5
Open Print Manager.  
Choose Printer.  
Choose Create Printer.  
Type the name of the printer in the Printer Name edit box. This is the name  
that Windows NT will use to identify the printer.  
6
Select the driver in the Driver list box.  
If your printer is not shown in the list of printers that ships with Windows NT, scroll  
to the bottom of the list and choose Other. You will be prompted for the path of the  
PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\plat-  
form\win_nt\ppd\3x\alpha\QMS4032.ppd).  
7
8
9
Type a printer description in the Description edit box.  
Select Print and choose Other.  
Select LPR Port.  
10 Check with your system administrator the correct IP address of the printer,  
and type it (without leading zeros) in both the Name Or Address Of Host  
Providing LPD and Name Of Printer On That Machine edit boxes.  
11 Choose Okay and close the Print Manager.  
NetBIOS/NetBEUI  
»
Note: The QMS CrownNet Print Utility must be installed on your Windows NT  
workstation or server and a port must have been created. See the “QMS CrownNet  
System Administrator's Guide” for details on installing and setting up this utility.  
1
Insert the QMS Software Utilities CD-ROM containing the printer drivers in  
the appropriate drive at your workstation.  
2
3
4
Open Print Manager.  
Choose Printer.  
Choose Create Printer.  
ꢄ ꢝꢆ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢁꢔ"ꢋꢌꢍꢗꢏꢜꢃꢉꢊꢋꢌꢍꢋꢌꢓꢃ  
ꢂꢗ;ꢍ7ꢔꢊꢐ  
5
6
Type the name of the printer in the Printer Name edit box. This is the name  
that Windows NT will use to identify the printer.  
Select the driver in the Driver list box.  
If your printer is not shown in the list of printers that ships with Windows NT, scroll  
to the bottom of the list and choose Other. You will be prompted for the path of the  
PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\plat-  
form\win_nt\ppd\3x\alpha\QMS4032.ppd).  
7
8
9
Type a printer description in the Description edit box.  
Select Print and choose Other.  
Select Local Port.  
10 Type the path of the spool directory and the port name (for example,  
c:\spool\QMS3260 (where c:\spool is the spool directory and QMS3260 is  
the port name).  
11 Choose Okay and close the Print Manager.  
ꢙꢘ ꢈꢂꢃꢅꢔꢜꢍꢑꢄꢈꢂꢃꢈꢂꢌꢍꢊꢅ5ꢃꢛꢘꢄꢋ  
If you’re replacing a PostScript laser printer, you can probably start printing now with  
the printing software already in place. Refer to your application documentation for  
instructions on sending documents to the printer.  
However, if you want to be able to use all your printer’s special features or if you’ve  
never printed to a PostScript printer before, we recommend you take a few minutes to  
make sure you have the following printing software installed:  
QMS Macintosh Utilities  
A PostScript printer driver, usuallly installed with the Macintosh system software  
Application-specific printer files  
'ꢃꢑꢁꢂꢏꢏꢍꢃꢙꢆꢐꢂꢉꢍꢃꢁ ꢑꢒꢆ*ꢁꢍꢏꢍꢁꢍꢌꢑ  
QMS Macintosh Utilities are programs for controlling the printer from the Macintosh. It  
is included on the QMS Software Utilities CD-ROM that shipped with your printer.  
ꢉꢊꢋꢌꢍꢐꢊꢃꢍꢗꢃ9ꢗꢏꢍꢃꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌꢏ  
ꢄ ꢝ%  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
ꢁꢔ"ꢋꢌꢍꢗꢏꢜꢃꢉꢊꢋꢌꢍꢋꢌꢓꢃ  
ꢂꢗ;ꢍ7ꢔꢊꢐ  
1
With the Macintosh on, insert the QMS Software Utilities CD-ROM in your  
Macintosh’s CD-ROM drive.  
2
3
4
5
6
If necessary, double-click the CD-ROM icon to display the CD-ROM contents.  
Double-click the PLATFORM folder icon to display the folder contents.  
Double-click the MAC folder icon to display the folder contents.  
Double-click the INSTALL icon.  
In the dialog box that appears, verify the Install location.  
To change the Install Location you can either use the drop-down list box to display  
and select the appropriate disk, or you can choose the Switch Disk button to scroll  
through the available disks.  
7
Also in the dialog box, choose Easy Install or Custom Install.  
Easy Install automatically installs the PPDs, the screen fonts, the utilities  
installer, and PDFs (if needed.)  
Custom Install allows you to choose the options you want to install. This is  
used to install software for older QMS products. The amount of available  
space on your hard disk and the amount of space necessary for all of the  
selected options are indicated near the bottom of the window.  
»
Note: If you're using Custom Install, you can click the small icon (it looks like a  
capital I inside a square) to the right of each install option for more information  
about that option.  
8
9
Choose the QMS 3260 or the QMS 4032.  
Choose the Install button to begin.  
Installation takes only a few minutes. The Installer places all of the options inside a  
newly created QMS f folder in the location you chose in step 6.  
10 When the installation is finished, you're prompted to choose either Con-  
tinue, Restart, or Quit.  
Continue allows for additional installations of the software, Restart is required if  
items were installed in the system folder, and Quit exits the installer program.  
ꢄ ꢝ(  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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)ꢜꢐꢊꢐꢃ&ꢗꢃꢒꢗꢃ/ꢊꢗꢑꢃ  
9ꢐꢊꢐ  
(ꢜꢋꢄꢋꢍ ꢅꢍ,ꢅꢍꢚꢄꢅ$ꢍꢓꢋꢄꢋꢍ  
In addition to this chapter, the following documentation on the QMS Software Utilities  
CD-ROM contains information you may need:  
QMS CrownNet Setup Guide—Contains detailed setup information.  
QMS CrownNet System Administrator’s Guide—Provides detailed configuration  
and utility information.  
CrownAdmin on-line help—Contains detailed information on using CrownAdmin.  
Choose Contents from the Help menu in the main CrownAdmin window (or  
choose any Help button) to access the on-line user’s guide.  
CrownNet Print Utility on-line help—Contains detailed information on using  
CrownNet Print Utility.  
QMS Printer Utility on-line help—Contains information on using the QMS Printer  
Utility for Macintosh.  
QMS Crown Remote Console User’s Guide—Explains how to use Remote Con-  
sole to control printing from a workstation anywhere on the network.  
Your network documentation—Contains information on printing.  
QMS Network Print Monitor for Windows NT Administrator’s Guide—Contains  
detailed information on using the QMS Network Print Monitor for Windows NT.  
QMS Network Print Monitor for Windows NT on-line help—Contains detailed infor-  
mation on using the QMS Network Print Monitor for Windows NT.  
Network Print Monitor for Windows 95 Administrator’s Guide—Contains detailed  
information on using the QMS Network Print Monitor for Windows 95.  
QMS Network Print Monitor for Windows 95/98 on-line help—Contains detailed  
information on using the QMS Network Print Monitor for Windows 95/98.  
ꢁ5ꢍꢐꢅꢇꢍꢓꢘ3ꢋꢍ ꢄꢅꢇ!ꢗꢋꢍ  
If you have trouble connecting and configuring your Ethernet interface, refer to the  
“CrownNet Problems” section of chapter 5, “Troubleshooting Printer Problems,” of the  
Operation manual.  
ꢉꢊꢋꢌꢍꢐꢊꢃꢍꢗꢃ9ꢗꢏꢍꢃꢖꢗꢌꢌꢐ"ꢍꢋꢗꢌꢏ  
ꢄ ꢝ.  
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)ꢜꢔꢍ*ꢏꢃ+ꢐ,ꢍ-  
(ꢜꢘꢃ)ꢔꢍ*ꢋ%ꢃ+  
Now that you’ve connected your printer to a computer, continue with chapter 4, “Con-  
trol Panel and Menu Flowcharts,” in this manual to learn about the printer’s control  
panel keys, indicators, and message window.  
ꢄ ꢅꢇ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢖꢗꢌꢍꢊꢗ!ꢈꢉꢔꢌꢐ!ꢈꢔꢌꢕꢈ  
ꢁꢐꢌꢙꢈ"!ꢗ#ꢚ$ꢔꢊꢍꢏ  
ꢁꢂꢍ ꢜꢈꢔꢍꢕꢜꢘꢏꢃꢋꢄ & & &  
“Operating the Control Panel” on page 4-2  
“Operator Control Menu” on page 4-14  
“Administration/Communications/Resident NIC/CrownNet Menu” on page 4-16  
“Installation Menu” on page 4-21  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
1ꢏꢋꢄꢘꢃꢈꢂꢌꢍꢃꢜꢋꢍꢕꢅꢂꢃꢄꢅꢗꢍꢑꢘꢂꢋꢗ  
The control panel, located on the front of the printer, allows you to direct the printer’s  
operation. In addition, it displays the current status of the printer, including any condi-  
tion that needs your attention.  
4 indicators  
provide printer  
status information  
8 buttons used for printer  
configuration and printer  
functions  
A 2-line, 16-character/line,  
message window displays  
status and configuration  
information  
ꢐꢌꢑꢑꢂꢙꢌꢆ"ꢍꢃꢄ   
The control panel message window provides status and configuration information.  
Status messages are listed in chapter 5, “Troubleshooting Printer Problems,” of the  
Operation manual. Printer configuration is explained in chapter 2, ”Printer Configura-  
tion,” of the Reference manual.  
ꢈ ꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
 ꢃꢁꢅ ꢏꢆꢇꢂꢃꢌꢏꢆ'ꢃꢄꢍꢉꢂꢁ ꢅꢑ  
Indicator  
Off  
On  
The printer is not receiving data The printer is receiving data  
through one or more of the  
interfaces.  
No problem.  
No problem.  
The printer is accessing the  
internal or external hard disk (if  
installed).  
The printer requires operator  
attention—see the status  
message.  
The printer is off line and not  
ready to accept data.  
The printer is on line and ready  
to accept data  
 ꢃꢁꢅ ꢏꢆꢇꢂꢃꢌꢏꢆꢝꢈꢁꢁ ꢃꢑ  
Button  
Function  
The Online button switches the printer between on-line to  
off-line status. When off line, the printer continues printing  
until it has finished all jobs received, but it doesn’t accept  
any new data. Although jobs continue to compile and print  
using the data already received, a job may be interrupted.  
If a remote console has taken the printer off line, pressing  
the Online button on the control panel will not take effect  
until the console puts the printer back on line.  
» Note: You must take the printer off line before using all  
other buttons except the Cancel, Print Statistics, and  
Print Status buttons.  
The Print Statistics button allows you to print a special  
page that shows the statistics of printer supplies like toner  
and paper.  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢄ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
Button  
Function  
The Print Status button allows you to print a one-page  
status page or the more detailed advanced status page.  
The Cancel button allows you to cancel one or more print  
jobs. You can use this button while the printer is on line.  
The Menu button provides access to the configuration  
menu. First press the Online button to take the printer off  
line, and then press the Menu button to access the  
configuration menu. When you’re changing the printer  
configuration, press this button to cancel a change (before  
pressing the Select buttons), to return to a previous menu,  
or to return to a previous character when entering  
character information.  
Press the Select button to access a menu or to choose a  
displayed menu option.  
Press the Previous button to return to the previous  
selection or option for the current menu. When changing  
character information, use this button to return to the  
previous choice for the current input character.  
Press the Next button to advance to the next selection or  
option in the current menu. When changing character  
information, use this button to advance to the next choice  
for the current input character.  
ꢈ ꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
ꢀꢌꢁꢁꢍꢃꢙꢆꢁꢒꢌꢆꢐꢌꢑꢑꢂꢙꢌꢆ"ꢍꢃꢄ  ꢆꢛꢂꢃꢙꢈꢂꢙꢌ  
Menu  
Administration/Miscellaneous/Keypad Language  
Change the message window language.  
English, French, German, Spanish  
English  
Purpose  
Choices  
Default  
Notes  
The printer must be restarted for changes to this menu to take effect. You can  
either let the printer restart automatically after you save the change and exit  
from the configuration menu, or you can wait for the change to take effect the  
next time you manually turn on the printer.  
!ꢉꢉꢌꢑꢑꢍꢃꢙꢆꢁꢒꢌꢆꢓ ꢃ%ꢍꢙꢈꢅꢂꢁꢍ ꢃꢆꢐꢌꢃꢈꢆ  
1
2
3
Make sure the printer is idle.  
IDLEdisplays in the message window.  
Press the Online button to take the printer off line.  
The Online indicator is not lighted.  
Press the Menu button.  
Caution: To ensure that you don’t lose any of your custom configuration settings,  
before making any configuration changes, you should print an advanced status page.  
%/ꢉꢌꢑ&ꢋ  
The following table shows how to use control panel buttons to access the printer con-  
figuration menu. Press the control panel buttons in the order shown. The printer  
responds by displaying a status message or configuration menu in the message win-  
dow.  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ $  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
»
Note: You may need to press the Next button more than once to advance through the  
list of options.  
Press this button  
to...  
The message window  
reads...  
Online  
Menu  
Turn off the Online indicator and  
ready the printer for configuration.  
IDLE  
Access the configuration menu.  
CONFIGURATION  
OPERATOR CONTROL  
The printer must be off line and idle before you can access the configuration menu.  
ꢀꢌꢏꢌꢉꢁꢍꢃꢙꢆꢓ ꢃ%ꢍꢙꢈꢅꢂꢁꢍ ꢃꢆꢐꢌꢃꢈꢆꢕꢘꢁꢍ ꢃꢑꢆ  
Once you access the configuration menu, you use the control panel buttons to move  
through the menu. Use the following buttons:  
Press this button  
Next  
to...  
Advance to the next option or submenu within a menu.  
Return to the previous option or submenu within a menu.  
Select an option or enter a submenu.  
Previous  
Select  
%/ꢉꢌꢑ&ꢋ  
To change the default printer emulation from ESP to PostScript for the parallel port,  
press the control panel buttons in the order shown in the following table.  
»
Note: You may need to press the Next button more than once to advance through the  
list of selections or options.  
Press this button  
Online  
to...  
The message window  
reads...  
Turn off the Online indicator and  
ready the printer for configuration.  
IDLE  
ꢈ ꢆ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
Menu  
Next  
Access the configuration menu.  
CONFIGURATION  
OPERATOR CONTROL  
Advance to the Operator Control/  
Administration menu.  
CONFIGURATION  
ADMINISTRATION  
Select  
Select  
Next  
Access the Administration menu  
ADMINISTRATION  
COMMUNICATIONS  
Access the Communications menu.  
COMMUNICATIONS  
TIMEOUTS  
Advance to the Communications/  
Parallel menu.  
COMMUNICATIONS  
PARALLEL  
Select  
Next  
Access the Parallel menu.  
PARALLEL  
MODE  
Advance to the Parallel/Emulation  
menu.  
PARALLEL  
EMULATION  
Select  
Previous  
Select  
Access the Emulation menu.  
EMULATION  
ESP  
Advance to the Emulations/  
PostScript menu.  
EMULATIONS  
POSTSCRIPT  
Select PostScript as the default  
emulation.  
POSTSCRIPT  
IS SELECTED  
After 3 seconds you are returned to  
the Parallel/Emulation menu.  
PARALLEL  
EMULATION  
Online or Menu  
Exit from the menu (Online) or return  
to the previous menu (Menu). You  
are prompted to save your  
change(s).  
SAVE CHANGES?  
NO  
Next  
Advance to the Save Changes?/Yes  
option.  
SAVE CHANGES?  
YES  
Select  
Select YES. The printer finishes  
printing any print jobs in process,  
saves your change, and returns to  
idle.  
IDLE  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ %  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
ꢓꢒꢂꢃꢙꢍꢃꢙꢆꢓꢒꢂꢅꢂꢉꢁꢌꢅꢆ'ꢃ% ꢅꢋꢂꢁꢍ   
Sometimes, rather than selecting an option, you need to enter character information.  
A character is any letter, digit, or symbol. A field is a group of characters that have  
meaning. Use the printer control panel to enter character information in the message  
window during printer configuration. The maximum length of the message window is  
16 characters.  
Entering character information through the control panel is similar to setting the time  
and date on a digital watch. You enter one character at a time. The current input char-  
acter flashes. Use the following buttons to change the current input character:  
Press this button  
Next  
to...  
Advance to the next choice for the current input character.  
Return to the previous choice for the current input character.  
Previous  
Once you have changed the current input character, use the following buttons to  
move the cursor to another input character:  
Press this button  
Select  
to...  
Advance the cursor to the next character.  
Return the cursor to the previous character.  
Menu  
To exit from the character selection process, move the cursor to the last character of  
the input field (the character farthest to the right) and press the Select button, or move  
to the first character of the input field (the character farthest to the left) and press the  
Menu button.  
When you exit, the printer verifies character information and confirms it in the mes-  
sage window. If character information is valid, you’re returned to the previous menu; if  
it’s invalid, you’re returned to the input field or you see an error message displayed.  
Press the Menu button to cancel any changes to the character information.  
If the current character information is longer than the value that you need to enter,  
replace each extra character with a space. The printer interprets a space at the end of  
character information as a blank.  
ꢈ (  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
%/ꢉꢌꢑ&ꢋ  
To change the HP-GL emulation scaling percent, press the control panel buttons in  
the order shown in the following table. The printer responds by displaying a status  
message or configuration menu in the message window. An underline indicates the  
current input character in the message window.  
»
Note: You may need to press the Next button more than once to advance through the  
list of selections or options.  
Press this button  
Online  
Menu  
to...  
The message window  
reads...  
Turn off the Online indicator and  
readies the printer for configuration.  
IDLE  
Access the configuration menu.  
Advance to the Administration menu.  
Access the Administration menu  
Advance to the Emulation menu.  
Access the Emulations menu.  
CONFIGURATION  
OPERATOR CONTROL  
Next  
CONFIGURATION  
ADMINISTRATION  
Select  
Next  
ADMINISTRATION  
COMMUNICATIONS  
ADMINISTRATION  
EMULATIONS  
Select  
Next  
EMULATIONS  
ESP DEFAULT EMUL  
Advance to the Emulations/HP-GL  
menu.  
EMULATIONS  
HP-GL  
Select  
Next  
Access the HP-GL menu.  
HP-GL  
PLOTTER  
Advance to the HP-GL/Scaling Percent  
menu.  
HP-GL  
SCALING PERCENT  
Select  
Previous  
Access the Scaling Percent menu.  
SCALING PERCENT  
100  
Lower the current character to 0.  
SCALING PERCENT  
000  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ .  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
Press this button  
to...  
The message window  
reads...  
Select  
Select 0 and move the current  
character to the next 0.  
SCALING PERCENT  
000  
Next  
(5 times)  
Advance the current character to 5.  
SCALING PERCENT  
050  
Select  
Select 5 and move the current  
character to the last 0.  
SCALING PERCENT  
050  
Select  
Select 50 as the default scaling  
percent.  
50  
IS SELECTED  
After 3 seconds you are returned to the  
HP-GL/Scaling Percent menu.  
HP-GL  
SCALING PERCENT  
Online or Menu  
Exit from the menu (Online) or return to  
the previous menu (Menu). You are  
prompted to save your change(s).  
SAVE CHANGES?  
NO  
Next  
Advance to the Save Changes?/Yes  
option.  
SAVE CHANGES?  
YES  
Select  
Select Yes. The printer finishes printing  
any print jobs in process, saves your  
change, and returns to idle.  
IDLE  
ꢈ ꢝꢇ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
ꢀꢂꢚꢍꢃꢙꢆꢓ ꢃ%ꢍꢙꢈꢅꢂꢁꢍ ꢃꢆꢓꢒꢂꢃꢙꢌꢑꢆ  
Before the printer can accept print jobs with configuration changes, the changes must  
be saved.  
%/ꢉꢌꢑ&ꢋ  
To save your configuration changes, press the control panel buttons in the order  
shown in the following table. The printer responds by displaying a status message in  
the message window.  
Press this button  
Online or Menu  
to...  
The message window  
reads...  
Exit from the menu (Online) or return  
to the previous menu (Menu). You  
are prompted to save your  
change(s).  
SAVE CHANGES?  
NO  
Next  
Advance to the Save Changes?/Yes  
option.  
SAVE CHANGES?  
YES  
Select  
Select Yes. The printer finishes  
printing any print jobs in process,  
saves your change, and returns to  
idle.  
IDLE  
Online  
Turn on the Online indicator and  
ready the printer to accept and print  
jobs.  
IDLE  
»
Note: The printer may need to be restarted before certain changes to the  
Administration menu take effect. Some changes restart the printer automatically while  
others display the message REBOOT NOW?in the control panel message window. If  
this message appears, select YESto restart the printer and have the change(s) take  
effect immediately, or select NOto wait until you manually restart the printer for  
changes to take effect.  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢝꢝ  
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82ꢐꢊꢔꢍꢋꢌꢓꢃꢍꢜꢐꢃ  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'  
ꢓꢂꢃꢉꢌꢏꢍꢃꢙꢆꢓ ꢃ%ꢍꢙꢈꢅꢂꢁꢍ ꢃꢆꢓꢒꢂꢃꢙꢌꢑꢆ  
If you change a configuration option and then decide to cancel that change, you can  
do so when exiting the configuration menu.  
%/ꢉꢌꢑ&ꢋ  
To cancel your configuration changes, press the control panel buttons in the order  
shown in the following table. The printer responds by displaying a status message in  
the message window.  
Press this button  
Online or Menu  
to...  
The message window  
reads...  
Exit from the menu (Online) or return  
to the previous menu (Menu) and be  
prompted to save your change.  
SAVE CHANGES?  
NO  
Select  
Online  
Select No. The printer finishes  
printing any print jobs in process,  
does not save your changes, and  
returns to idle.  
IDLE  
Turn on the Online indicator and ready  
the printer to accept print jobs.  
IDLE  
ꢈ ꢝꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
Use this chapter as a quick reference for understanding and navigating the printer’s  
configuration menu. The following menu charts are provided:  
Operator Control menu on page 4-14  
Administration menu on page 4-14  
Installation menu on page 4-21  
For complete information on all of the menus and menu options, refer to chapter 2,  
“Printer Configuration,” in the Reference manual.  
ꢐꢌꢃꢈꢆꢓꢒꢂꢅꢁꢆꢓ ꢃꢚꢌꢃꢁꢍ ꢃꢑ  
The following conventions are used in the menu charts:  
Some menu choices are marked as optional or with a *, indicating that the  
selection appears in the menu only when the option is installed.  
These charts show only the top-level menus. See chapter 2, ”Printer Configura-  
tion,” for detailed information on menu options.  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢝꢄ  
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82ꢐꢊꢔꢍꢗꢊꢃꢖꢗꢌꢍꢊꢗ'ꢃ  
ꢁꢐꢌꢛ  
1ꢏꢋꢄꢘꢃꢅꢄꢍꢕꢅꢂꢃꢄꢅꢗꢍꢙꢋꢂꢇ  
Idle  
Operator Control  
Administration  
Installation*  
001-999  
Copies  
Off, On, Tumble  
Duplex*  
Staple Position  
Chain Outputbins  
Output Finishing*  
Off, On  
Offset Stacking  
Collation  
Off, On  
Portrait, Landscape  
Orientation  
Inputbin  
Multipurpose/  
Envelope Feeder*  
Optional5* Optional7*  
Optional6*  
Upper  
Lower  
Upper  
Face-Up*  
Top-Stack*  
Center-Stack*  
Bottom-Stack*  
Outputbin  
Reverse, Normal  
Off, On, On Any  
Face-up Order*  
Chain Inputbins  
Chain Option  
Letter  
Legal  
Folio  
Executive  
11x17  
A3  
A4  
A5  
B4  
B5  
Statement  
Postcard  
COM10  
DL  
Lower  
Optional5* Optional7*  
Optional6*  
Multipurpose  
Upper  
Multipurpose Sz  
Accounting*  
Resetaccounting  
File Segment  
Mode  
Disk Space  
Print Statistics  
Consumables  
Monarch  
C5  
Envelope  
*Optional  
ꢈ ꢝꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢙꢕꢑꢋꢌꢋꢏꢍꢊꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
"ꢆ$ꢈꢂꢈꢔꢃꢄꢘꢃꢈꢅꢂꢍꢙꢋꢂꢇꢍ  
Idle  
Administration  
Communications  
Installation*  
Operator Control  
Timeouts  
Serial  
Parallel  
Optional NIC*  
Resident NIC  
4-16)  
(see page  
ESP Default  
PostScript  
PCL 5e  
HP-GL  
LinePrinter  
CCITT* (w/ImageServer)  
CGM*  
LN03+*  
QUIC*  
TIFF*  
Emulations  
Calibration Page Trailer Inputbin  
Header Page  
Header Inputbin  
Trailer Page  
Status Page Type  
Special Pages  
Do Start Page  
Do Sys Start  
Do Error Handler  
Startup Options  
Memory  
Quick Config  
Manual Config**  
Enable Disk Swap**  
Toner Low Act  
Man Feed Timeout  
Letterhead  
Def. Resolution  
Image Alignment  
Default Paper  
Inputbin 1-7 Name  
Outputbin 1-5 Name  
Page Recovery  
Energy Saver  
Toner Density  
Engine  
Rotate Simplex Print Quality  
Edge to Edge  
PM Service  
Start Period  
Consumables  
Capture Printjob  
Keypad Language  
Clock Operations*  
Save Defaults  
Restore Defaults  
Reboot System  
New System Image  
Miscellaneous  
*Optional  
**Hard Disk Required  
Format Disk  
Backup Hard Disk  
Restore Disk  
Disk Operations*  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢝ$  
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ꢙꢕꢑꢋꢌꢋꢏꢍꢊꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
!ꢄꢋꢍꢃꢍꢑꢁꢅꢂꢁꢍ ꢃ+ꢓ ꢋꢋꢈꢃꢍꢉꢂꢁꢍ ꢃꢑ+ꢎꢌꢑꢍꢄꢌꢃꢁ$'ꢓ+ꢓꢅ  ꢃ$ꢌꢁꢆ  
ꢐꢌꢃꢈ  
ꢘꢐꢌꢌꢐꢗꢕ$ꢋꢗ!  
Idle  
Administration  
Communications  
Resident NIC  
Optional NIC*  
Mode  
Emulation  
PS Protocol  
TCP/IP  
CrownNet  
Min K Spool  
Def Job Prio  
Common  
Spooling  
EtherTalk  
LAN Manager  
NetWare  
Ring  
Speed**  
HW  
Config  
Factory  
Reset  
Source  
Routing**  
Ethernet  
Speed  
Soft  
Page  
Address  
Reset  
Auto  
Single  
All  
Auto  
10 Mb H/D  
100 Mb H/D  
No  
Yes  
4 Mbps  
16 Mbps  
On  
No  
Yes  
No  
Yes  
Address  
On Input Idle  
On Idle  
Off  
**Optional Token-Ring  
*Optional  
ꢈ ꢝꢆ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢙꢕꢑꢋꢌꢋꢏꢍꢊꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
%ꢓꢚꢋꢈ ꢉ&ꢍꢕ$ꢋꢗ!  
Idle  
Administration  
Communications  
Optional NIC*  
Resident NIC  
CrownNet  
Common  
EtherTalk  
LAN Manager  
NetWare  
TCP/IP  
Connection  
Protocol  
Network Ident  
Zone Name  
Conventional  
Spooling  
Both  
Zone Part 1  
Zone Part 2  
Default  
LaserWriter  
QMS RC Res  
HP Zoner Res  
Disabled  
Enabled  
*Optional  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢝ%  
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ꢙꢕꢑꢋꢌꢋꢏꢍꢊꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
0ꢝꢛꢕ$ꢉꢗꢉꢙꢋꢈꢕ$ꢋꢗ!  
Idle  
Administration  
Communications  
Resident NIC  
CrownNet  
Optional NIC*  
Common  
EtherTalk  
Protocol  
LAN Manager  
Printer Name  
NetWare  
Default  
TCP/IP  
Yes  
No  
Disabled  
Enabled  
*Optional  
ꢈ ꢝ(  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢙꢕꢑꢋꢌꢋꢏꢍꢊꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
ꢛꢋꢓ)ꢉꢈꢋꢕ$ꢋꢗ!  
Idle  
Administration  
Communications  
Resident NIC  
CrownNet  
Optional NIC*  
Common  
Protocol  
EtherTalk  
LAN Manager  
NetWare  
TCP/IP  
Printer Name  
Frame Type  
R/N Printer #1- 8  
Config PServer  
Printer Name 1  
Printer Name 2  
Printer Name 3  
Default  
File Srv Name 1  
File Srv Name 2  
802.3 IPX Addr  
Ether2 IPX Addr  
802.2 IPX Addr  
SNAP IPX Addr  
802.5 IPX Addr**  
Disabled  
Enabled  
Printer Slot #  
PServer Name 1  
PServer Name 2  
PServer Name 3  
Default  
File Srv Name 3  
Default  
PServer Name 1  
PServer Name 2  
PServer Name 3  
Job Check Delay  
Conf Check Delay  
Burst Mode  
PServer Context 1  
PServer Context 2  
PServer Context 3  
**Optional Token-Ring  
*Optional  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢝ.  
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ꢙꢕꢑꢋꢌꢋꢏꢍꢊꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
ꢘꢏ+1ꢏꢕ$ꢋꢗ!  
Idle  
Administration  
Communications  
Resident NIC  
CrownNet  
Optional NIC*  
Common  
EtherTalk  
LAN Manager  
NetWare  
TCP/IP  
Disabled  
Enabled  
Accnting/Rev  
Chan  
Disabled  
Enabled  
SNMP  
NMS 1-5  
Protocol  
Internet  
Address  
Accnting  
Timeout  
Internet  
Address  
Community  
Access  
Subnet  
Mask  
Port  
Assignment  
Default  
Router  
Read  
Write  
Trap  
Write-Trap  
Read-Trap  
None  
Disabled  
Enabled  
LPD  
Banner  
Remove  
Passwords  
No  
Yes  
BOOTP  
Enable  
Disabled  
Enabled  
No  
Yes  
Remove  
Hosts  
RARP  
Enable  
Disabled  
Enabled  
Secure  
Files  
No  
Yes  
*Optional  
ꢈ ꢅꢇ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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#ꢌꢏꢍꢔ''ꢔꢍꢋꢗꢌꢃꢁꢐꢌꢛ  
ꢁꢂꢔꢃꢘꢗꢗꢘꢃꢈꢅꢂꢍꢙꢋꢂꢇꢍ  
Idle  
Installation*  
Operator Control  
Administration  
Operator Passwrd  
(Enter password)  
Use Operator Pwd  
Admin Password  
Off, On  
(Enter password)  
Use Admin Pwd  
Off, On  
*Optional  
ꢖꢗꢌꢍꢊꢗ'ꢃꢉꢔꢌꢐ'ꢃꢔꢌꢕꢃꢁꢐꢌꢛꢃ/'ꢗ7"ꢜꢔꢊꢍꢏ  
ꢈ ꢅꢝ  
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%ꢊꢗꢙ&!ꢐꢏ$ꢗꢗꢍꢋꢌꢓꢈ  
ꢂꢐꢍꢙꢜ  
ꢁꢂꢍ ꢜꢈꢔꢍꢕꢜꢘꢏꢃꢋꢄꢍ&ꢍ&ꢍ&  
“Notes on Installing Printer Description Files” on page 5-2  
“Printer Problem Checklist” on page 5-5  
“Placing a Service Call” on page 5-7  
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#ꢌꢍꢊꢗꢕꢛ"ꢍꢋꢗꢌ  
ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
This chapter covers some of the common problems that may occur during setup of  
your printer. Use all of the printer documentation available to help you troubleshoot  
your printer problems. Make sure you have these guides and manuals for trouble-  
shooting:  
QMS 3260/4032 Quick Setup Guide  
QMS 3260/4032 Print System Getting Started manual - this manual  
QMS 3260/4032 Print System Operation manual  
QMS 3260/4032 Print System Options manual - on Documentation CD-ROM  
QMS 3260/4032 Print System Reference manual - on Documentation CD-ROM  
*ꢅꢃꢋꢔꢍꢅꢂꢍꢁꢂꢔꢃꢘꢗꢗꢈꢂꢌꢍꢑꢄꢈꢂꢃꢋꢄꢍ  
'ꢋꢔ ꢄꢈꢏꢃꢈꢅꢂꢍꢚꢈꢗꢋꢔꢍ  
The QMS Level 2 Windows Driver install program SETUP.EXE copies PPD and PDF  
files into separate subdirectories under the specified installation directory. See the  
QMS Level 2 Windows Driver for more detailed driver information. Online help is pro-  
vided through the QMS Level 2 Windows driver. You may delete the PPD and/or PDF  
files if you don’t use applications that require them.  
Applications may require special files, drivers, and/or configurations to produce correct  
output on your QMS 3260/4032 Print System. Check your application’s documentation  
to determine if you need to use one or more of these files.  
!ꢄ ,ꢌꢆ'ꢏꢏꢈꢑꢁꢅꢂꢁ   
For best output quality and accurate screening, install the QMS-developed Windows  
driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the  
following to change the default resolution:  
$ ꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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+ꢗꢍꢐꢏꢃꢗꢌꢃ#ꢌꢏꢍꢔ''ꢋꢌꢓꢃ  
ꢉꢊꢋꢌꢍꢐꢊꢃ!ꢐꢏ"ꢊꢋ2ꢍꢋꢗꢌꢃ  
/ꢋ'ꢐꢏ  
1
In Adobe Illustrator, enable 600 dpi by choosing Document Setup from the  
File menu.  
»
Note: Adobe Illustrator 5.5 has a default setting of 300 dpi.  
Click on Use Printer’s Default Screens to enable it.  
Go to Output Resolution and enter the resolution.  
2
3
!ꢄ ,ꢌꢆꢇꢒ  ꢑꢒ   
For best output quality and accurate screening, install the QMS-developed Windows  
driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the  
following:  
1
2
From Page Setup dialog box of the Photoshop application, select Screens.  
Then click the Use Printer’s Default Screen box to enable it.  
In addition, RGB graphics created in Photoshop 2.5 and later include data called  
RGB tags, which causes Photoshop to use its own algorithms when converting  
RGB data to CMYK for separations. Unless these tags are disabled (possible in all  
versions except 3.01), Photoshop converts all RGB data to CMYK rather than let-  
ting the printer perform the conversion. Use the following procedure to disable  
RGB tags in Photoshop for Windows. (RGB tags are disabled by default in Photo-  
shop for Macintosh.)  
3
Make a backup copy of the Photoshp.ini (Photoshop 2.5x) or Photos30.ini  
(Photoshop 3.0 and later) initialization file.  
4
5
Using a text editor, open the original initialization file.  
In the [Photoshop} section of the initialization file, add the following line:  
Disablergbtags=1  
6
7
Save the initialization file (in text-only format).  
Restart Photoshop.  
ꢇꢂꢙꢌꢐꢂ&ꢌꢅ  
We recommend that you install a Windows Printer Description (WPD) file instead of  
the QMS Level 2 Windows driver with PageMaker 5.0 because PageMaker requires a  
&ꢊꢗꢛꢚ'ꢐꢏꢜꢗꢗꢍꢋꢌꢓꢃꢂꢐꢍꢛ2  
$ ꢄ  
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+ꢗꢍꢐꢏꢃꢗꢌꢃ#ꢌꢏꢍꢔ''ꢋꢌꢓꢃ  
ꢉꢊꢋꢌꢍꢐꢊꢃ!ꢐꢏ"ꢊꢋ2ꢍꢋꢗꢌꢃ  
/ꢋ'ꢐꢏ  
Microsoft 3.56 or higher Windows driver. Use the following procedure to install a WPD  
file.  
»
Note: Keep in mind that many of the QMS Level 2 Windows driver features are not  
available from within PageMaker using the Microsoft Windows Driver.  
WPD files for QMS printer are included in the /WPDS/QMS subdirectory on the Win-  
dows driver disk so that support for the QMS 3260/4032 can be added to any WIN-  
DOWS 3.0 PostScript driver.  
The WPD files on the Windows drivers disk are for QMS printers and other PostScript  
printers. Most available PostScript Drivers for Windows are based on the original  
Microsoft driver, which allows support for additional printers to be added by installing  
WPD files.  
See the readme.txt file in the /WPDS/QMS or /WPDS/OTHERS subdirectory on the  
Windows driver disk for complete WPD installation and removal instructions.  
!ꢏꢄꢈꢑꢆꢇꢌꢅꢑꢈꢂꢑꢍ   
This application won’t print EPS (Encapsulated PostScript) images if the PostScript  
driver isn’t PSCRIPT.DRV.  
 ꢅꢌꢏꢊꢎ!"  
This application provides a feature to control whether a PostScript driver is actually  
treated as a PostScript driver or not. In the CORELPRN.INI file under the [PSDRIV-  
ERS] section, specify which driver by either of the following statements:  
QMSPS=1(PostScript driver)  
QMSPS=0(Non-PostScript driver)  
ꢐꢍꢉꢅ  %ꢁꢆ-.ꢉꢌꢏ  
If you are using this application with color cell backgrounds in a sparse dot pattern, the  
background may not always print in all resolutions and/or orientations. Interference  
between the bit pattern and the PostScript halftoning for color causes this inconsis-  
tency. Change the resolution to one that does work for the background and use a  
darker shade of gray for the pattern color, or enable the All Colors to Black option from  
within the Excel Images dialog box.  
$ ꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢉꢊꢋꢌꢍꢐꢊꢃꢉꢊꢗꢚ'ꢐꢑꢃ  
ꢖꢜꢐ"4'ꢋꢏꢍ  
(ꢈꢂꢅ&/ꢇꢅꢌꢑꢑ  
Follow this procedure to install the PDF if your version requires it. See your QuarkX-  
Press documentation for detailed information on installing PDFs.  
»
Note: All PDFs are copied into a PDF subdirectory during the QMS Level 2 Windows  
Driver installation process.  
1
2
After you install the QMS driver for Windows, close the QuarkXPress appli-  
cation on your PC.  
Copy the QuarkXPress PDF from its installation directory to the  
QuarkXPress directory on your PC.  
3
4
Restart QuarkXPress.  
Check the Page Setup menu to verify that your printer is in the list of  
available printers.  
ꢕꢁꢒꢌꢅꢆ!ꢘꢘꢏꢍꢉꢂꢁꢍ ꢃꢑ  
The scaling factor set in the driver is independent of any scaling factor set in an appli-  
cation. While the application’s scaling factor is likely to affect the size and placement of  
image elements, the driver scaling factor simply scales the resultant image from the  
center of the page.  
ꢑꢄꢈꢂꢃꢋꢄꢍꢑꢄꢅ!ꢗꢋ$ꢍꢕꢜꢋ .ꢗꢈꢔꢃꢍ  
This section contains a list of possible printer problems and solutions. If you’ve just  
installed your printer, be sure you’ve followed the steps in the Quick Setup Guide and  
Chapter 2, “Setting Up Your Printer,” in this manual.  
If there is no status message in the control panel message window, use the following  
steps to identify the source of your problem and to learn of possible solutions:  
1
Does the printer power light come on?  
YES - Go to number 2.  
NO - Check the following:  
Is power supplied to the AC outlet.  
&ꢊꢗꢛꢚ'ꢐꢏꢜꢗꢗꢍꢋꢌꢓꢃꢂꢐꢍꢛ2  
$ $  
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ꢉꢊꢋꢌꢍꢐꢊꢃꢉꢊꢗꢚ'ꢐꢑꢃ  
ꢖꢜꢐ"4'ꢋꢏꢍ  
Is the power cord plugged securely into both the power outlet and the printer?  
Check the power cord connection.  
Is the printer power switch in the On position (pushed in)?  
Is the power outlet working?  
Does the line voltage from the power outlet match the printer’s power require-  
ments? See appendix B, “Technical Specifications,” in the Reference manual.  
2
Can you print a status page?  
YES - Go to question 3.  
NO - Check the following:  
Is the printer off line before you try to enter the Administration/Special Pages/  
Print Status menu? It should be.  
Does the selected media tray have paper? If it is out of paper, the PAPER OUT  
message displays and the Error indicator lights.  
Are all the printer covers closed securely?  
Is there a media jam? If a paper jam message displays and the Error indicator  
lights, go to one of the following sections in this chapter on clearing a media  
jam.  
3
Is the printer receiving data from the computer?  
If the Data indicator blinks after a file is sent, the printer is receiving the data. If  
not, check the following:  
Is the printer on line? The online indicator should be on and the message win-  
dow should display IDLE.  
Has the emulation been changed from ESP to an emulation that doesn’t  
match the file you are sending. See chapter 2, “Printer Configuration,” in the  
Reference manual.  
Print a status page from the control panel. If you are using the serial interface,  
is the baud rate (speed of data transmission) of the printer, the computer, and  
your software application the same? See chapter 2, “Printer Configuration,” in  
the Reference manual.  
If you still cannot identify the problem, contact your QMS vendor.  
4
Is the printer printing codes or not printing at all when in ESP mode?  
$ ꢆ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢉ'ꢔ"ꢋꢌꢓꢃꢔꢃꢂꢐꢊꢘꢋ"ꢐꢃꢖꢔ''  
Reconfigure the port to the specific printer emulation of the file you are trying  
to print. See chapter 2, “Printer Configuration,” in the Reference manual for  
instructions.  
If a PostScript file prints PostScript statements while the printer is in ESP  
mode, increase the ESP timeout. See chapter 2, “Printer Configuration,” in the  
Reference manual for instructions.  
If you continue to have problems with the ESP mode selecting the appropriate  
printer emulation, contact your QMS vendor.  
ꢑꢗꢘ ꢈꢂꢌꢍꢘꢍꢊꢋꢄ3ꢈ ꢋꢍꢕꢘꢗꢗꢍ  
If you have a problem you cannot resolve, contact your QMS vendor. Your QMS ven-  
dor is best equipped to immediately handle any problem you may encounter.  
If you have technical questions about your printer, contact the QMS Customer  
Response Center (see appendix A, “QMS Customer Support.” If you’ve determined  
your printer needs to be examined by a QMS service technician, contact your QMS  
vendor or QMS National Service for work inside the US, or one of the QMS interna-  
tional offices for work outside of the US. (National and international contacts are listed  
in appendix A, “QMS Customer Support.” ) Before calling, be sure you have the  
answers to these questions handy to help our technicians serve you more quickly:  
1
2
3
4
5
6
What is your phone number, fax number, and shipping address?  
What is the description of the problem?  
What is your printer model and serial number?  
What kind of host computer do you have?  
What operating system do you have and what version?  
What interface are you using? If serial, what protocol (for example, XON/  
XOFF)?  
7
8
What application are you using and what version?  
What is the emulation of the file you're trying to print? What emulation mode  
is set on the printer communications port?  
&ꢊꢗꢛꢚ'ꢐꢏꢜꢗꢗꢍꢋꢌꢓꢃꢂꢐꢍꢛ2  
$ %  
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ꢉ'ꢔ"ꢋꢌꢓꢃꢔꢃꢂꢐꢊꢘꢋ"ꢐꢃꢖꢔ''  
9
What is the firmware revision number for your printer? (It is listed on both  
the status and startup pages.)  
10 If you can print, have a status page available.  
Your service representative needs to know these things prior to helping you.  
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ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢀꢁꢂꢈꢖꢙꢏꢍꢗꢑꢐꢊꢈ  
ꢂꢙꢜꢜꢗꢊꢍ  
ꢁꢂꢍ ꢜꢈꢔꢍ"ꢏꢏꢋꢂꢆꢈ%ꢍ&ꢍ&ꢍ&  
“Sources of Support” on page A-2  
“QMS World-wide Offices” on page A-4  
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ꢂꢗꢛꢊ"ꢐꢏꢃꢗ;ꢃꢂꢛ22ꢗꢊꢍ  
ꢊꢅꢇꢄ ꢋꢔꢍꢅ5ꢍꢊꢇꢏꢏꢅꢄꢃ  
Several sources of help and information are available, depending on the type of help  
you need.  
# ꢈꢅꢆ(ꢐꢀꢆ0ꢌꢃꢄ   
Your local vendor (the one from whom you bought the printer) may be best equipped  
to help you. Your vendor has specially trained service technicians available to answer  
questions, and the equipment to analyze your printer problems.  
# ꢈꢅꢆ!ꢘꢘꢏꢍꢉꢂꢁꢍ ꢃꢆ0ꢌꢃꢄ   
Often, “printing” problems have more to do with the application being used than with  
the printer. In this case, the application manufacturer is the best source of help.  
(ꢔ1!/  
Q-FAX, a QMS information retrieval service, provides application notes, technical sup-  
port notes on common printing problems, and information about printer specifications,  
options, accessories, consumables, and prices.  
In the United States and Canada, call (800) 633-7213 to reach Q-FAX. In all other  
countries, call (334) 633-3850. Have your fax number handy when you call (or place  
the call from your fax machine's handset).  
You can choose to have either a directory (a list of currently available documents) or a  
specific document sent to you. The first time you call, request the directory (press 2 on  
your phone or fax keypad when prompted). Then call back to request specific docu-  
ments. You can order up to three documents per call.  
'ꢃꢁꢌꢅꢃꢌꢁ  
The QMS server provides access to technical reports, new product announcements, a  
trade show schedule, and other general information about QMS.  
If you have access to the World Wide Web, you can view the QMS home page at http:/  
/www.qms.com/. The QMS ftp resource is ftp.qms.com.  
ꢙ ꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢂꢗꢛꢊ"ꢐꢏꢃꢗ;ꢃꢂꢛ22ꢗꢊꢍ  
(ꢐꢀꢆꢓꢈꢑꢁ ꢋꢌꢅꢆꢎꢌꢑꢘ ꢃꢑꢌꢆꢓꢌꢃꢁꢌꢅꢆ2ꢓꢎꢓ3  
You can contact the QMS Customer Response Center (CRC) in three different ways:  
TelephoneYou can call the CRC at (334) 633-4500 (US) Monday–Friday,  
7:00 am–6:00 pm, Central Time.  
»
Note: If you call for assistance, have the following information ready so our  
technicians can help you more quickly:  
Your phone number, fax number, and shipping address  
A description of the problem  
The printer model and serial number  
The type of host computer you’re using  
The type and version of operating system you’re using  
The interface you’re using, and, if serial, the protocol (for example, XON/  
XOFF)  
The application and version you’re using  
The emulation you’re using  
Your printer firmware version (listed on the status/start-up pages)  
A status page, if you can print one  
FaxYou can fax questions to the CRC at (334) 633-3716 (US). Provide the  
same information as listed above, and indicate whether you would like a faxed or a  
phoned reply.  
Internet—If you have access to the World Wide Web, you can access the CRC  
through the QMS home page at http://www.qms.com/  
ꢂꢗꢛꢊ"ꢐꢏꢃꢗ;ꢃꢂꢛ22ꢗꢊꢍ  
ꢙ ꢄ  
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ꢀꢁꢂꢃ)ꢗꢊ'ꢕ 7ꢋꢕꢐꢃ  
8;;ꢋ"ꢐꢏ  
#ꢙꢊꢍ(ꢅꢄꢗꢆ2ꢛꢈꢆꢋꢍ155ꢈ ꢋꢔ  
2$ꢖꢕ#ꢗꢒꢓꢋꢊꢕꢖꢓꢉꢓꢋꢎꢕꢉꢗꢊꢕ0ꢉꢓꢒꢗꢕꢝꢌꢋꢈꢒꢜꢉ  
General Contact  
1 (334) 633-4300  
Fax 1 (334) 633-4866  
Information on QMS products, supplies, and accessories, and on the authorized QMS  
remarketer or service provider nearest you  
1 (800) 523-2696  
Customer Response Center (CRC)  
Technical Assistance  
1 (334) 633-4500  
7:00 am–6:00 pm Central Time  
Fax 1 (334) 633-3716  
Latin America Fax  
1 (334) 639-3347  
National Service  
Service Information, Installation, and Maintenance Pricing  
1 (800) 762-8894  
On-Site Service and Depot Repair Information  
1 (800) 858-1597  
Spare Parts Ordering and Information  
1 (334) 633-4300 x2530 8:00 am–5:00 pm Central Time  
7:00 am–7:00 pm Central Time  
2$ꢖꢕꢘꢉꢗꢉꢊꢉ  
General Contact  
1 (514) 340-0646  
Fax 1 (514) 340-0401  
Supplies and Accessories  
1 (800) 268-0343 x223  
National Service  
On-Site Service and Depot Repair Information  
1 (800) 268-4969  
8:30 am–7:00 pm Eastern Time  
Spare Parts Ordering and Information  
1 (905) 206-9234 x238  
8:30 am–5:00 pm Eastern Time  
Bulletin Board Service  
1 (905) 206-0084  
ꢙ ꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢀꢁꢂꢃ)ꢗꢊ'ꢕ 7ꢋꢕꢐꢃ  
8;;ꢋ"ꢐꢏ  
2$ꢖꢕꢒꢗꢕ3ꢉꢑꢉꢗ  
General Contact  
(+81)-3 3779-9600  
Fax (+81)-3 3779-9650  
2$ꢖꢕ%$%ꢝ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊꢈ  
Anitech  
Sydney Business & Tech. Centre  
52/2 Railway Parade  
2141 Lidcombe NSW  
Australia  
(+61) 2–9901 3235  
Fax (+61) 2–9901 3273  
ꢀꢁꢂꢃꢋꢌꢍꢌꢉꢅꢎ  
Planetenbaan 60 ‘Corner Plaza’  
3606 AK Maarssen  
The Netherlands  
(+31) 346–551333  
Fax (+31) 346–550170  
Belgium, Netherlands,  
and all unlisted coun-  
tries  
ꢀꢁꢂꢃꢏ ꢈꢍꢐꢌ  
Vélizy Plus  
1 Bis, Rue du Petit Clamart  
78142 Vélizy Cedex  
France  
(+33) 1–410 79 393  
Fax (+33) 1–408 30 110  
ꢀꢁꢂꢃꢑꢒꢓꢔ  
Gustav Heinemann Ring 212  
D-81739 Munich  
Germany  
Germany and Austria  
(+49) 89 63 02 67 0  
Fax (+49) 89 63 02 67 67  
ꢀꢁꢂꢃꢕꢇꢈꢉꢖ  
Via della Repubblica 56  
43100 Parma  
Italy  
(+39) 52–1231 998  
Fax (+39) 52–1232 902  
ꢀꢁꢂꢃ)ꢗꢊ'ꢕ 7ꢋꢕꢐꢃ8;;ꢋ"ꢐꢏ  
ꢙ $  
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ꢀꢁꢂꢃ)ꢗꢊ'ꢕ 7ꢋꢕꢐꢃ  
8;;ꢋ"ꢐꢏ  
ꢀꢁꢂꢃꢗꢘ ꢙꢊꢐ  
Arenavägen 41, 6th floor  
121 77 Johanneshov  
Sweden  
(+46) 8–600 01 30  
Fax (+46) 8–600 01 33  
Sweden, Finland,  
Norway, and Denmark  
ꢀꢁꢂꢃꢂꢘꢅꢇꢚꢃꢄꢛ ꢊꢐꢈ  
Saskay House  
Unit 24 Sunninghill Business Park  
Peltier Road, Sunninghill, Johannesburg  
Republic of South Africa  
(+27) 11–807 6957  
Fax (+27) 11–807 6960  
ꢀꢁꢂꢃꢜꢝ  
Old Bridge House, The Hythe  
Staines, Middlesex TW18 3JF  
United Kingdom  
United Kingdom and  
Ireland  
(+44) 1784–442255  
Fax (+44) 1784–461641  
ꢙ ꢆ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ  
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ꢘꢌꢕꢐ'  
10BaseT/100BaseTX 3-5  
Control panel 4-3  
Acrobat 1-5, 1-9  
Reader 1-6  
Using 1-6  
Parallel 3-2  
PC interface 3-2, 3-4  
Serial 3-4  
Clearance requirements 2-2  
Configuration  
Control panel 3-6  
CrownAdmin 3-6  
CrownNet Manager 3-6  
Menu, see menu name  
Remote Console 3-7  
Adobe  
Acrobat 1-5, 1-9  
Illustrator 5-2  
PageMaker 5-3  
Photoshop 5-3  
Aldus  
PageMaker 5-3  
Persuasion 5-4  
Application  
Notes, QMS 3-8  
PC 3-8  
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Configuration menu 4-2  
Accessing 4-5  
Windows NT 3.51, installing 3-15  
Windows NT 4.0 3-14  
Windows, installing 3-7  
Changes, saving 4-11  
Chart 4-13  
Message window 4-2  
Options, selecting 4-6  
See also Configuration  
Consumables  
Energy Star 2-4  
English, setting language 4-5  
French, setting language 4-5  
Installation 2-9  
Control panel 3-6, 4-2  
Buttons 4-3  
Indicators 4-3  
German, setting language 4-5  
Message window 4-2  
CorelDRAW 5-4  
CrownAdmin 3-6  
Illustrator 5-2  
Indicators  
On-line help 3-19  
CrownNet 3-6  
Control panel 4-3  
Installation  
Printer options 2-9  
Parallel connection 3-2  
Serial connection 3-4  
Interface configuration  
Control panel 3-6  
CrownAdmin 3-6  
CrownNet Manager 3-6  
CrownNet menu 4-16  
CrownNet Print Utility 3-19  
Customer Response Center (CRC), QMS A-3,  
A-4  
Customer support, QMS A-2  
Data indicator  
Will not light 5-6  
CrownNet Manager 3-6  
Remote Console 3-7  
Documentation  
Acrobat 1-5  
Hard copies 1-7  
Standard 1-3  
Driver  
Macintosh 3-17  
Keypad Language menu 4-5  
PC 3-7  
PostScript emulation 3-8  
Windows 3.1, installing 3-10  
Windows 95/98, installing 3-8  
Windows for Workgroups 3.11, installing 3-10  
Location requirements 2-2  
# ꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ#ꢌꢕꢐ,  
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Macintosh  
Driver 3-17  
Printing software 3-17  
Macintosh Utilities, QMS  
Installing 3-17  
Manual  
Acrobat 1-5  
Contents 1-8  
Hard copies 1-7  
Overview 1-8  
Typographic conventions 1-8  
Menu  
See Configuration menu  
See menu name  
Message window 4-2  
Setting the language 4-5  
Printer  
Control panel 3-6, 4-2  
Location requirements 2-2  
Overview 2-7  
Problem checklist 5-5  
Registration 2-6  
Troubleshooting setup 5-2  
Printer description files, PC 5-2  
See Driver  
Problem  
See Troubleshooting  
Q-FAX 3-8, A-2  
QMS  
National Service, QMS A-4  
Network connection 3-5  
Network Print Monitor 3-19  
Contact A-4  
Customer Response Center (CRC) A-3, A-4  
National Service A-4  
Q-FAX 3-8  
Registration, printer 2-6  
Service call, placing 5-7  
World-wide offices A-4  
QuarkXPress 5-5  
QuickTime 1-5, 1-9  
Operator Control menu 4-14  
Options  
See specific printer options  
PageMaker 5-3  
Parallel  
Connecting via 3-2  
PC  
Application 3-8  
Driver 3-7  
Software 3-8  
Software, printing 3-7  
PDF file  
Registration, printer 2-6  
Remote Console 3-7, 3-19  
Requirements  
Clearance 2-2  
Location 2-2  
Power 2-4  
Window 3.1 driver 3-10  
Windows 95/98 driver 3-8, 3-10  
Adobe Acrobat 1-5, 1-9  
Persuasion 5-4  
Photoshop 5-3  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ#ꢌꢕꢐ,  
# ꢄ  
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Windows for Workgroups driver 3-10  
Windows NT 3.51 3-15  
Windows NT 4.0 driver 3-14  
Video clips 1-5, 1-9  
Serial  
Service  
United States A-3  
Setup  
Printer 2-2  
Troubleshooting 5-2  
Shipment  
Windows driver  
Installing 3-7  
Windows 95/98 3-8  
Windows for Workgroups 3.11 3-10  
Windows NT 3.51 3-15  
Windows NT 4.0 3-14  
Windows3.1 3-10  
Contents 2-5  
Software  
PC 3-8  
PC, printing 3-7  
Start-up page  
Printing 2-9  
Status message  
Reboot Now? 4-11  
Status page  
Will not print 5-6  
Support, QMS  
Customer A-2  
Internet A-2  
Technical A-3  
United States A-4  
World-wide A-4  
Technical support, QMS A-3  
Troubleshooting  
Checklist, problem 5-5  
ESP mode 5-6  
Printer is printing codes 5-6  
Printer problem checklist 5-5  
Printer will not print 5-6  
Service call, placing 5-7  
Setup 5-2  
# ꢈ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢇꢄꢅꢃꢉꢊꢋꢌꢍꢃꢂꢎꢏꢍꢐꢑꢃꢒꢐꢍꢍꢋꢌꢓꢃꢂꢍꢔꢊꢍꢐꢕ#ꢌꢕꢐ,  
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