IBM Laptop i Series 1200 User Manual

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Thank you for choosing an IBM ThinkPad i Series 1200/1300  
computer  
We at IBM have developed this ThinkPad computer to meet both your technical requirements and your high expec-  
tations. To help us continue to build products that address your mobile computing needs, please take a moment to  
complete the ThinkPad Registration.  
ThinkPad ThinkPad  
ThinkPad ThinkPad  
ThinkPad  
ThinkPad  
ThinkPad  
ThinkPad ThinkPad  
ThinkPad ThinkPad  
Copyright IBM Corporation 1999  
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Functional highlights  
Slim and compact design with core technology The slim and  
compact design of the ThinkPad i Series 1200/1300  
brings ease-of-use and portability to your computing  
needs.  
High-speed processor The Intelhigh-speed processor enables  
high-speed data processing and provides advanced per-  
formance.  
Large-capacity hard disk drive The large-capacity hard disk drive  
can respond to a wide variety of your business demands.  
Large color LCD The large TFT (thin-film transistor) or HPA (high  
performance addressing) display provides clear and bril-  
liant text and graphics.  
Nickel metal hydride battery pack The large-capacity battery pack  
extends the operating time of your computer, further  
enhancing its portability.  
Audio with 3D Stereo Sound Your computer is equipped with  
internal audio record and playback capabilities including  
3D audio from two speakers. When you enable the 3D  
stereo feature, sounds will appear to be generated all  
around you.  
The audio feature supports the following:  
Ÿ Wave audio recording and playback of up to 16 bits,  
stereo, and 48 KHz sampling.  
Ÿ Music CD playback.  
For more information on using the audio function, see the  
Online User's Guide.  
ThinkPad Modem The ThinkPad modem enables you to send or  
receive data and faxes over a telephone line.  
For more information on using the ThinkPad modem, see  
the Online User's Guide.  
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Functional highlights  
TrackPoint with Enhanced Controls Your computer has an  
enhanced TrackPoint function that enables you to make  
selections merely by pressing on the TrackPoint. A new  
center button, the Internet Scroll Bar, converts the  
TrackPoint into a scroll controlling device or a magnifying  
glass on the screen.  
For more information on using the TrackPoint, see  
“TrackPoint” on page 9.  
PC Card Support Your computer provides a PC Card slot that  
accepts a 16–bit PC Card, CardBus Card, or Zoomed  
Video Card.  
For more information on installing PC Cards, see  
“Inserting a PC Card” on page 70.  
Easy Launch buttons Your computer is equipped with four  
customizable buttons that allow you to connect to the  
Internet or to run programs at a single press of a button.  
For more information on customizing the Easy Launch  
buttons, see “Easy Launch buttons Customization Utility”  
on page 33.  
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About this book  
About this book  
This book contains information that will help you operate the IBM  
ThinkPad i Series 1200/1300 computer. Be sure to read the  
ThinkPad i Series 1200/1300 Setup Guide and Chapter 1 of this  
book before using the computer.  
Chapter 1. "Getting familiar with  
your computer," acquaints you  
with the basic features of your computer  
Chapter 3.  
Chapter 2. "Extending the  
"Protecting your computer,"  
provides information on using  
passwords, and using locks.  
features of your computer,"  
provides information on installing  
options and using your computer's  
high-technology features.  
Chapter 4. "Solving computer problems," describes what to do when you have a  
computer problem. The chapter includes a troubleshooting guide and information on  
how to recover lost or damaged software.  
Chapter 5. "Getting service," describes various options of IBM's support and service.  
Appendix A, Features and specifications describes the features  
and specifications associated with your computer, including informa-  
tion on power cords.  
Appendix B, Product warranties and notices contains the war-  
ranty statements for your computer and notices for this book.  
The book concludes with an index.  
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Safety information  
Safety information  
Electrical safety notice  
DANGER  
Electrical current from power, telephone, and communi-  
cation cables is hazardous. Reduce the risk of fire and  
electric shock by always following basic safety precau-  
tions, including the following:  
Ÿ Do not use your computer in or near water.  
Ÿ During electrical storms, do not connect the cable to  
or disconnect it from the telephone outlet on the  
wall.  
To avoid shock hazard, connect and disconnect cables  
as shown below when installing, moving, or opening the  
covers of this product or attached devices. The 3–pin  
power cord must be used with a properly grounded  
outlet.  
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Safety information  
DANGER  
Do not disassemble, incinerate, or short-circuit the  
rechargeable battery pack. Do not put it in trash that is  
disposed of in landfills. Dispose of it as required by  
local ordinances or regulations. In the United States, call  
IBM at 1-800-IBM-4333 for information on disposal.  
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Safety information  
DANGER  
There is a danger of an explosion if the battery is incor-  
rectly replaced.  
The lithium battery (IBM P/N 02K6502 UL-recognized  
component [file no. MH12210]) contains lithium and can  
explode if it is not properly handled or disposed of.  
Replace only with a battery of the same type.  
Do not: (1) throw or immerse it into water, (2) allow it to  
heat to more than 100°C (212°F), or (3) attempt to repair  
or disassemble it. Dispose of it as required by local ordi-  
nances or regulations.  
CAUTION:  
The fluorescent lamp in the liquid crystal display (LCD) contains  
mercury. Do not put it in trash that is disposed of in landfills.  
Dispose of it as required by local ordinances or regulations.  
The LCD is made of glass, and rough handling or dropping the  
computer can cause the LCD to break. If the LCD breaks and  
the internal fluid gets into your eyes or on your hands, imme-  
diately wash the affected areas with water for at least 15  
minutes; then get medical care if any symptoms are present  
after washing.  
Laser compliance statement  
The CD-ROM drive of the ThinkPad i Series 1200/1300 computer is  
a laser product. The CD-ROM drive's classification label (shown  
below) is located on the top of the drive.  
CLASS 1 LASER PRODUCT  
LASER KLASSE 1  
LUOKAN 1 LASERLAITE  
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Safety information  
APPAREIL A LASER DE CLASSE 1  
KLASS 1 LASER APPARAT  
The CD-ROM drive is certified in the U.S. to conform to the require-  
ments of the Department of Health and Human Services 21 Code of  
Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser  
products.  
In other countries, the drive is certified to conform to the require-  
ments of EN60825.  
CAUTION:  
Do not open the CD-ROM drive; no user adjustments or service-  
able parts are inside.  
Use of controls, adjustments, or the performance of procedures  
other than those specified may result in hazardous radiation  
exposure.  
Class 1 laser products are not considered to be hazardous. The  
CD-ROM drive has an internal, Class 1, 0.5-milliwatt, aluminum  
gallium-arsenide laser that operates at a wavelength of 760 to 810  
nanometers. The design of the laser system and the CD-ROM drive  
ensures that there is no exposure to laser radiation above a Class 1  
level during normal operation, user maintenance, or servicing condi-  
tions.  
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Contents  
Thank you for choosing an IBM ThinkPad i Series 1200/1300  
computer  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii  
Functional highlights . . . . . . . . . . . . . . . . . . . . . . . . . . iv  
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi  
Safety information  
. . . . . . . . . . . . . . . . . . . . . . . . . . . vii  
Electrical safety notice . . . . . . . . . . . . . . . . . . . . . . . vii  
Laser compliance statement . . . . . . . . . . . . . . . . . . . . ix  
Getting familiar with your computer  
. . . . . . . . . . . . . . .  
1
2
2
4
6
7
9
9
Identifying the hardware features . . . . . . . . . . . . . . . . . . .  
Front view of the computer . . . . . . . . . . . . . . . . . . . . .  
Rear view of the computer . . . . . . . . . . . . . . . . . . . . .  
Bottom view of the computer  
. . . . . . . . . . . . . . . . . . .  
System status indicators . . . . . . . . . . . . . . . . . . . . . . . .  
Distinctive functions of your computer . . . . . . . . . . . . . . . .  
Keyboard functions . . . . . . . . . . . . . . . . . . . . . . . . .  
CD-ROM drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
. . . . . . . . . . . . . . . . . . . .  
ThinkPad utility programs  
17  
Online User's Guide . . . . . . . . . . . . . . . . . . . . . . . . 37  
Reinstalling software . . . . . . . . . . . . . . . . . . . . . . . . . 38  
ThinkPad Software Selections CD  
. . . . . . . . . . . . . . .  
38  
Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
ThinkPad Web site or bulletin board  
Replacing the battery pack  
. . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . .  
38  
39  
Handling your ThinkPad computer . . . . . . . . . . . . . . . . . 40  
ThinkPad do's . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
ThinkPad don'ts . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Carrying your computer  
Cleaning your computer  
. . . . . . . . . . . . . . . . . . . . .  
42  
42  
. . . . . . . . . . . . . . . . . . . . .  
Extending your battery life . . . . . . . . . . . . . . . . . . . . 42  
For more information . . . . . . . . . . . . . . . . . . . . . . . 43  
Extending the features of your computer  
. . . . . . . . . . .  
45  
Customizing the TrackPoint . . . . . . . . . . . . . . . . . . . . . 46  
Changing TrackPoint sensitivity . . . . . . . . . . . . . . . . . 46  
Enabling Press-to-Select . . . . . . . . . . . . . . . . . . . . . 47  
Copyright IBM Corporation 1999  
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Enabling the scrolling feature  
. . . . . . . . . . . . . . . . . .  
49  
Enabling the magnifying glass . . . . . . . . . . . . . . . . . . 50  
Changing TrackPoint button assignments . . . . . . . . . . . 50  
Increasing memory . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Upgrading the hard disk drive  
Attaching an external mouse, keypad or keyboard  
. . . . . . . . . . . . . . . . . . .  
56  
58  
. . . . . . .  
Attaching an external mouse or numeric keypad . . . . . . . 58  
Attaching an external keyboard and mouse . . . . . . . . . . 60  
Disabling the TrackPoint . . . . . . . . . . . . . . . . . . . . . 61  
Attaching an external monitor . . . . . . . . . . . . . . . . . . . . 62  
Display output location . . . . . . . . . . . . . . . . . . . . . . 63  
Display modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Using the dual display function  
. . . . . . . . . . . . . . . . .  
66  
69  
70  
Attaching a printer  
Inserting a PC Card  
. . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . .  
Removing the PC Card . . . . . . . . . . . . . . . . . . . . . . 71  
Protecting your computer . . . . . . . . . . . . . . . . . . . . . 73  
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Setting a password . . . . . . . . . . . . . . . . . . . . . . . . 75  
Entering a password  
. . . . . . . . . . . . . . . . . . . . . . .  
77  
Removing and changing a password . . . . . . . . . . . . . . 78  
Using locks  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
80  
81  
Solving computer problems  
. . . . . . . . . . . . . . . . . . .  
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . 82  
Hints, tips and considerations . . . . . . . . . . . . . . . . . . . . 87  
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 88  
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . 89  
Error codes or messages  
No error codes or messages  
. . . . . . . . . . . . . . . . . . . .  
90  
92  
. . . . . . . . . . . . . . . . . .  
Input problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Standby or hibernation problems . . . . . . . . . . . . . . . . 95  
LCD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Indicator problems . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Battery problems  
. . . . . . . . . . . . . . . . . . . . . . . . .  
98  
CD-ROM Problems . . . . . . . . . . . . . . . . . . . . . . . . 99  
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Universal Serial Bus (USB) problems  
. . . . . . . . . . . . . 100  
Modem problems  
PC Card problems  
. . . . . . . . . . . . . . . . . . . . . . . . . 101  
. . . . . . . . . . . . . . . . . . . . . . . . 102  
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Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
External monitor problems . . . . . . . . . . . . . . . . . . . . 104  
Other option problems  
Software problems  
. . . . . . . . . . . . . . . . . . . . . . 106  
. . . . . . . . . . . . . . . . . . . . . . . . 107  
Other problems  
. . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Recovering lost or damaged software . . . . . . . . . . . . . . . 109  
Using the PC-Doctor program . . . . . . . . . . . . . . . . . . 109  
Using the ThinkPad Software Selections CD  
Using the Recovery CD  
ThinkPad Web site or Bulletin Board . . . . . . . . . . . . . . 111  
. . . . . . . . . 109  
. . . . . . . . . . . . . . . . . . . . . 110  
Getting service  
. . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Information on your computer . . . . . . . . . . . . . . . . . . . . 114  
Option list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Identification numbers  
. . . . . . . . . . . . . . . . . . . . . . 114  
Problem recording sheet . . . . . . . . . . . . . . . . . . . . . 115  
Customer service and support  
. . . . . . . . . . . . . . . . . . . 116  
. . . . . . . . . . . . . . . . . . . . . 116  
Online support services  
Fax information  
. . . . . . . . . . . . . . . . . . . . . . . . . . 116  
Help by telephone . . . . . . . . . . . . . . . . . . . . . . . . . 117  
EasyServ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
Getting help around the world . . . . . . . . . . . . . . . . . . 118  
Purchasing additional services . . . . . . . . . . . . . . . . . . . 119  
Enhanced PC support line . . . . . . . . . . . . . . . . . . . . 119  
Ordering support line services . . . . . . . . . . . . . . . . . . 120  
Warranty and repair services  
. . . . . . . . . . . . . . . . . . 120  
Appendix A. Features and specifications . . . . . . . . . . . 123  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
IBM power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Appendix B. Product warranties and notices  
. . . . . . . . 129  
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
. . . . . . . . . . . . . 134  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
. . . . . . . . . . . . . . . . . . . 135  
Year 2000 readiness and instructions  
Trademarks  
Electronic emission notices  
Telecommunication notice . . . . . . . . . . . . . . . . . . . . 137  
Industry Canada requirements . . . . . . . . . . . . . . . . . . 139  
Regions where ThinkPad i Series 1200/1300 has ThinkPad  
modem integrated . . . . . . . . . . . . . . . . . . . . . . . . 141  
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Notice to European Users of the IBM ThinkPad Modem . . . 142  
Warning notice to New Zealand users of the IBM ThinkPad  
modem  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
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Getting familiar with your computer  
This chapter provides basic information about your computer.  
Identifying the hardware features . . . . . . . . . . . . . . . . . . .  
Front view of the computer . . . . . . . . . . . . . . . . . . . . .  
Rear view of the computer . . . . . . . . . . . . . . . . . . . . .  
2
2
4
6
7
9
9
9
Bottom view of the computer  
. . . . . . . . . . . . . . . . . . .  
System status indicators . . . . . . . . . . . . . . . . . . . . . . . .  
Distinctive functions of your computer . . . . . . . . . . . . . . . .  
Keyboard functions . . . . . . . . . . . . . . . . . . . . . . . . .  
TrackPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Fn key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Easy Launch buttons  
. . . . . . . . . . . . . . . . . . . . .  
14  
15  
Numeric keypad  
. . . . . . . . . . . . . . . . . . . . . . . .  
CD-ROM drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Using the CD-ROM drive . . . . . . . . . . . . . . . . . . . 16  
Handling CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
ThinkPad utility programs  
. . . . . . . . . . . . . . . . . . . .  
17  
BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Notebook Manager . . . . . . . . . . . . . . . . . . . . . . . 26  
Sleep Manager . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Easy Launch buttons Customization Utility . . . . . . . . . 33  
Online User's Guide . . . . . . . . . . . . . . . . . . . . . . . . 37  
Reinstalling software . . . . . . . . . . . . . . . . . . . . . . . . . 38  
ThinkPad Software Selections CD  
. . . . . . . . . . . . . . .  
38  
Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
ThinkPad Web site or bulletin board  
Replacing the battery pack  
. . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . .  
38  
39  
Handling your ThinkPad computer . . . . . . . . . . . . . . . . . 40  
ThinkPad do's . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
ThinkPad don'ts . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Carrying your computer  
Cleaning your computer  
. . . . . . . . . . . . . . . . . . . . .  
42  
42  
. . . . . . . . . . . . . . . . . . . . .  
Extending your battery life . . . . . . . . . . . . . . . . . . . . 42  
For more information . . . . . . . . . . . . . . . . . . . . . . . 43  
Copyright IBM Corporation 1999  
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Identifying the hardware features  
Front view of the computer  
1
1
3
15  
2
3
4
14  
13  
5
12  
6
11  
10  
7
8
9
(1)  
The LCD latches release the LCD when pressed and allow it to  
be opened.  
(2)  
(3)  
The color LCD screen displays computer output.  
The indicator panel consists of the system-status indicators and  
their associated symbols.  
(4)  
(5)  
The left and right internal speakers generate stereo sound.  
The power switch turns the computer on and off.  
The CD-ROM drive.  
The manual-eject hole is used to eject the CD-ROM tray when it  
does not open with the eject button.  
(6)  
(7)  
(8)  
The CD-ROM access indicator is on when data is read from a  
CD in the CD-ROM drive.  
(9)  
(10)  
The CD-ROM eject button ejects the CD-ROM tray.  
The TrackPoint is a built-in pointing device that provides a func-  
tion similar to that of a mouse.  
(11)  
The TrackPoint buttons work with the TrackPoint (10) and func-  
tion similar to the buttons on a mouse.  
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Identifying the hardware features  
(12)  
The Internet Scroll Bar works with the TrackPoint (10) and func-  
tions as a scroll controlling device to easily scroll through Web  
pages or program windows.  
(13)  
(14)  
The Fn key is used with the function keys to activate the Fn key  
functions.  
The Easy Launch buttons are four customizable keys that allow  
you to run programs at a single press of a button. See “Easy  
Launch buttons Customization Utility” on page 33 for more infor-  
mation.  
(15)  
The built-in microphone captures sound and voice when it is  
used with an application program capable of handling audio.  
Getting familiar with your computer  
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3
Identifying the hardware features  
Rear view of the computer  
1
2
15  
14  
3
4
13  
5
6
12  
7
8
11  
9
10  
16  
17  
18  
(1)  
(2)  
(3)  
The security keyhole is used with a mechanical lock.  
The power jack is where the AC Adapter cable is con-  
nected.  
The PS/2 mouse and keyboard connector is used to attach a  
mouse, external keyboard, or external numeric keypad to the com-  
puter.  
(4)  
The parallel connector is where you connect a parallel-  
printer signal cable.  
(5)  
(6)  
The internal modem port is used for connecting your com-  
puter to an analog telephone line.  
The internal network port (available on select models) is used  
for connecting your computer to an Ethernet (10BaseT or  
100BaseT) network.  
(7)  
The internal FireWire port (available on select models) allows  
you to connect any device that conforms to the IEEE 1394  
standard.  
(8)  
(9)  
The external-monitor connector is where you attach the  
external monitor.  
The headphone jack, a inch (3.5mm) diameter jack, is where  
you connect stereo headphones or external speakers.  
4
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(10)  
(11)  
The line-in jack, a inch (3.5mm) diameter jack, is where  
you connect an external audio device.  
The microphone jack, a inch (3.5mm) diameter jack, is  
where you connect a self-powered stereo microphone.  
Note: Do not plug any device into the microphone jack except a  
microphone.  
The two universal serial bus (USB) portsallow you to  
connect any device that conforms to the USB standard.  
The PC Card slot accepts a PC Card.  
The PC Card eject button ejects the PC Card from the PC Card  
slot.  
(12)  
(13)  
(14)  
(15)  
(16)  
The hard disk drive  
The external diskette drive connects to a USB port (available as  
standard on select models or as an option).  
The diskette-drive-activity indicator lights up when the computer  
is accessing the diskette drive.  
The diskette-eject button ejects the diskette from the diskette  
drive.  
(17)  
(18)  
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Identifying the hardware features  
Bottom view of the computer  
2
3
1
(1)  
(2)  
(3)  
(4)  
The battery pack is a built-in power source for the computer.  
The battery-pack latch locks or releases the battery pack.  
The hard disk screw secures the hard disk drive.  
The memory-slot cover covers the memory slot.  
The memory slot accepts a dual inline memory module (DIMM)  
option.  
Note: Base memory (32 MB or 64 MB) is internal and cannot be  
upgraded.  
6
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System status indicators  
System status indicators  
The system-status indicators on the computer show the current  
status of your computer by their on or off states and colors (green  
and orange). Each indicator is identified with a symbol. The following  
shows the location and the meaning of each icon:  
3
4
5
1
2
6
7
2
1
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System status indicators  
Symbol  
Color  
Meaning  
(1) Battery status  
Green  
Enough battery power remains for operation.  
The battery pack needs to be charged  
The battery pack is being charged.  
The computer is in standby mode  
Blinking orange  
Orange  
(2) Standby mode  
Green  
Blinking green  
The computer is entering or resuming from  
hibernation mode.  
(3) Drive in use  
(4) Numeric lock  
Orange  
Green  
Data is being read from or written to the hard  
disk. Do not enter standby mode or power off  
the computer when this indicator is on.  
The numeric keypad on the keyboard is  
enabled. You enable or disable the keypad by  
pressing and holding the Shift key, and  
pressing the NumLk key. For details, see  
“Numeric keypad” on page 15.  
(5) Caps lock  
(6) Scroll lock  
Green  
Green  
Caps Lock mode is enabled. All alphabetic  
characters (A-Z) are entered in capital letters  
without the Shift key being pressed. You  
enable or disable the Caps Lock mode by  
pressing the Caps Lock key.  
Scroll Lock mode is enabled. The Arrow keys  
can be used as screen-scroll function keys. The  
cursor cannot be moved with the Arrow keys.  
Not all application programs support this func-  
tion. You enable or disable Scroll Lock mode by  
pressing the ScrLk key.  
(7) Power on  
Green  
The computer is operational. This indicator is on  
when the computer is on.  
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Distinctive functions of your computer  
Distinctive functions of your computer  
Your computer has unique keyboard functions and utility programs  
for easy configuration. This section includes the following topics:  
Ÿ Keyboard functions  
Ÿ CD-ROM drive  
Ÿ ThinkPad utilities  
Ÿ Online User's Guide  
Keyboard functions  
Your computer's keyboard has the following functions:  
Ÿ TrackPoint  
Ÿ Fn key  
Ÿ Easy Launch buttons  
Ÿ Numeric keypad  
TrackPoint  
The keyboard contains a unique cursor-pointing device called the  
TrackPoint. Pointing, selecting, and dragging all become part of a  
single process you can perform without moving your fingers from  
their typing position.  
The TrackPoint consists of a stick on the keyboard and three click  
buttons below the keyboard. Movement of the pointer on the screen  
is controlled by the amount of pressure you apply to the nonslip cap  
on the stick in any direction parallel to the keyboard; the stick itself  
does not move. The speed at which the pointer moves corresponds  
to the pressure you apply to the stick. The function of the click  
buttons depends on the software you are using.  
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Distinctive functions of your computer  
Stick  
Right click button  
Internet Scroll Bar  
Left click button  
If you are not familiar with using the TrackPoint, these instructions  
will help you get started:  
1. Place your hands in the typing position and press gently with  
your left or right index finger on the stick in the direction you  
want the cursor to move.  
Pressing the stick away from you moves the cursor up the  
screen; pressing it toward you moves the cursor down the  
screen. You can also move the cursor side to side by pressing  
sideways.  
Note: The cursor may drift. This is not a defect. Do not use the  
TrackPoint until the cursor stops moving.  
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Cursor  
Stick  
Left click button  
Internet Scroll Bar  
Right click button  
2. Press the click buttons with your left or right thumb to select and  
drag as required by your software.  
Changing the Cap  
The cap (1) on the end of the TrackPoint is removable. You can  
replace it with the spare shipped with your computer.  
1
For more information on customizing the TrackPoint and using the  
Internet Scroll Bar, see “Customizing the TrackPoint” on page 46.  
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Fn key  
The Fn key function allows you to change operational features  
instantly. When you use the following functions, press and hold the  
Fn key; then press the appropriate function key (F1 to F12) or other  
keys (Insert, Delete, Home, End, PgUp, PgDn and Backspace).  
Function  
keys  
Fn key  
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The following table shows the function of the Fn key combined with  
keys:  
Feature and  
Icon  
Key Combination  
Meaning  
Audio Functions  
Previous track  
Fn+F9  
This plays the previous track of an audio CD in the  
CD-ROM drive.  
Next track  
Play/Pause  
Stop/Eject  
Fn+F10  
Fn+F11  
Fn+F12  
This plays the next track of an audio CD in the CD-ROM  
drive.  
This starts the playback of an audio CD in the CD-ROM  
drive. Press this Fn key function again to pause playback.  
This stops the playback of an audio CD in the CD-ROM  
drive. Press this Fn key function again to eject the  
CD-ROM tray.  
Volume up  
Volume down  
Mute  
Fn+PgUp  
This increases the volume.  
This decreases the volume.  
This turns off the sound.  
Fn+PgDn  
Fn+Backspace  
Display Functions  
Switching  
Fn+F7  
Computer output is displayed in the following order when  
an external monitor is attached.  
between the  
LCD and the  
external monitor  
Increase bright-  
Fn+Home  
Fn+End  
This increases the brightness of the computer LCD.  
This decreases the brightness of the computer LCD.  
ness  
Decrease bright-  
ness  
Contrast up  
Fn+Insert  
Fn+Delete  
This increases the contrast of the computer LCD.  
This decreases the contrast of the computer LCD.  
Contrast down  
Power Mode Functions  
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Feature and  
Icon  
Key Combination  
Meaning  
Power Manage-  
ment Properties  
Fn+F2  
If you press this key combination, the Power Management  
Properties window appears. You can view and set param-  
eters for battery status in the window.  
Sleep  
Fn+F4  
Fn+F1  
The computer enters sleep mode. You can set the sleep  
button function in the "Advanced" section of the Power  
Management Properties window.  
Other Functions  
Controls at a  
glance  
The Controls at a glance screen appears. This screen  
briefly describes the different user control features of the  
computer, including the Easy Launch buttons.  
Note: The contrast Fn key functions are available only on HPA  
models. The TFT models have optimized contrast settings.  
Easy Launch buttons  
The Easy Launch buttons are four customizable keys located to the  
left of the power switch. These keys allow you to launch programs or  
visit Web sites at a single press of a button.  
Easy Launch  
buttons  
For more information on customizing the Easy Launch buttons, see  
“Easy Launch buttons Customization Utility” on page 33.  
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Numeric keypad  
The keyboard has some keys that, when enabled, work as if they  
were on a 10-key numeric keypad. (The numeric keypad on the key-  
board is not active when the external keyboard or the external  
numeric keypad is attached to the computer.)  
To enable or disable the numeric keypad, press and hold Shift and  
then press NumLk.  
If the numeric keypad is enabled, press and hold Shift to temporarily  
use the cursor- and screen-control keys.  
Note: The functions of the cursor- and screen-control keys are not  
printed on the keys.  
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CD-ROM drive  
The ThinkPad i Series 1200/1300 computer comes with a built-in  
CD-ROM drive. The CD-ROM drive allows you to use compact discs  
(CDs).  
The following CDs are supported by the computer:  
Ÿ Music CDs  
Ÿ Photo CDs  
Ÿ CD-ROM or CD-ROM XA  
Ÿ Video CDs  
Using the CD-ROM drive  
To use the CD-ROM drive, do the following:  
1. Turn on the computer.  
2. Push the CD-ROM eject button on the side of the computer; then  
pull out the CD-ROM tray.  
3. Fit your CD on the center pivot. Firmly press the CD down  
until you hear it click into place.  
4. Push the tray into the computer until it fully closes.  
The way you access the data on the CD depends on what type it is.  
To remove the CD, do the following:  
1. Close the application program that uses the CD.  
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2. Push the CD-ROM eject button on the side of the computer; then  
pull out the CD-ROM tray.  
3. Lift the CD by its edge while pressing the pivot.  
4. Push the tray into the computer until it fully closes.  
Handling CDs  
CDs are high-density media that must be handled with care and kept  
clean to ensure that data remains readable. Keep in mind the fol-  
lowing to maintain reliability:  
Ÿ Hold the disc by the edges. Do not touch the surface of the disc.  
Ÿ To remove dust or fingerprints, wipe the disc from the center to  
the outside of the disc. Wiping the disc in a circular direction can  
cause loss of data.  
Ÿ Do not write on the surface.  
Ÿ Do not store or place the disc in direct sunlight  
Ÿ Do not use benzene, thinner, or other cleaners to clean the disc.  
Use a CD-ROM cleaner kit.  
Ÿ Do not flex or bend the disc.  
ThinkPad utility programs  
Your ThinkPad computer has the following utility programs for easy  
configuration:  
Ÿ BIOS Utility  
Ÿ Notebook Manager program  
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Ÿ Sleep Manager program  
Ÿ Easy Launch buttons Customization Utility  
This section summarizes these utility programs.  
BIOS Utility  
Your computer provides a BIOS Utility which allows you to select  
various setup parameters:  
Ÿ System Information: View information about the computer.  
Ÿ Basic System Settings: Set date and time.  
Ÿ Startup Configuration: Set startup options.  
Ÿ Onboard Devices Configuration: Set device resource settings.  
Ÿ System Security: Set a password.  
Ÿ Load Default Settings: Load the default settings for all parame-  
ters.  
To start the BIOS Setup Utility, do as follows:  
1. Remove any diskette from the external diskette drive, and  
remove any CD from the CD-ROM drive; then turn off the com-  
puter.  
2. Turn on the computer.  
3. While the ThinkPad logo is being displayed, the following lines  
appear:  
Press F1 for IBM BIOS Setup Utility  
Press F12 to choose temporary device  
Press F1.  
The BIOS Utility menu appears:  
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BIOS Utility  
System Information  
Basic System Settings  
Startup Configuration  
Onboard Devices Configuration  
System Security  
Load Default Settings  
↑↓ = Move highlight bar, = Select, Esc = Exit  
4. Move to an item you want to change using the up/down arrow  
keys, and press Enter.  
A submenu is displayed.  
5. Change the items you wish to change.  
To change the value of an item, use the left/right arrow keys.  
6. Press Esc to exit from the submenu.  
7. Press Esc from the main menu and press Enter to save your  
changes and exit from the BIOS Setup Utility menu.  
Your computer restarts.  
Note: If you would like to discard your changes, select No and  
press Enter.  
System Information: Selecting the System Information item  
and pressing Enter displays the following "System Information"  
submenu.  
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System Information  
Page 1/1  
CPU Type & Speed ---------------------- Pentium(R) III 500 MHz  
Diskette Drive A --------------------------- 1.44MB 3.5-inch (USB)  
Hard Disk Drive --------------------------- 5729 MB  
HDD Serial Number --------------------- xxxxxx  
System with -------------------------------- CD-ROM Attached  
System BIOS Version ------------------- VA.00Q  
VGA BIOS Version ----------------------- 2.21.70  
UUID ----------------------------------------- xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx  
Esc = Exit  
Note: The items found in the screen above are for your reference  
only. Please refer to your computer's System Information  
screen for the correct data.  
The "System Information" submenu includes the following:  
Ÿ CPU Type and Speed shows the type and speed (in Megahertz)  
of the processor.  
Ÿ Diskette Drive A shows information on the diskette drive.  
Ÿ Hard Disk Drive shows the capacity of the hard disk drive.  
Ÿ HDD Serial Number shows the serial number of the hard disk  
drive.  
Ÿ System with shows information on the internal high-capacity  
media drive.  
Ÿ System BIOS Version shows the BIOS version of the computer.  
Ÿ VGA BIOS Version shows the BIOS version of the computer's  
video.  
Ÿ UUID shows the universally-unique identifier code of the com-  
puter.  
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Basic System Settings: Selecting the Basic System Settings  
item and pressing Enter displays the following "Basic System Set-  
tings" submenu.  
Basic System Settings  
Page 1/1  
Date ----------------------------------------------- [Thu Feb 17, 2000]  
Time ----------------------------------------------- [10:32:30]  
↑↓ = Move highlight bar, = Change setting, F1 = Help  
The "Basic System Settings" submenu includes the following:  
Ÿ Date sets the system date.  
Ÿ Time sets the system time.  
Note: You can also set the current date and time in Windows 98.  
Startup Configuration: Selecting the Startup Configuration  
item and pressing Enter displays the following "Startup Configura-  
tion" submenu.  
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Startup Configuration  
Page 1/1  
Boot Display ---------------------------------------------------- [ Auto ]  
Screen Expansion --------------------------------------------- [Enabled ]  
Hotkey Beep ---------------------------------------------------- [Enabled ]  
Fn Key Lock -----------------------------------------------------[Disabled ]  
Fast Boot -------------------------------------------------------- [Enabled ]  
Boot Drive Sequence:  
1st. -------------------------------------------------------- [Floppy Disk]  
2nd. ------------------------------------------------------- [CD-ROM]  
3rd. -------------------------------------------------------- [Hard Disk]  
↑↓ = Move highlight bar, = Change setting, F1 = Help  
This submenu is used to set startup options and change the startup  
sequence of the drives in your computer. It includes the following:  
Ÿ Boot Display sets the display output device on start up.  
Ÿ Screen Expansion expands or shrinks the screen on your com-  
puter.  
Ÿ Hotkey Beep enables or disables beeps when an Fn key func-  
tion is pressed.  
Ÿ Fn Key Lock enables or disables the Fn key lock function.  
When enabled, you do not need to hold the Fn key to enable an  
Fn key function. Simply press the Fn key, release it, then press  
the other key(s) in the combination.  
Ÿ Fast Boot enables or disables Fast Boot feature on your com-  
puter.  
Fast Boot allows your computer to start up and resume faster.  
When enabled, the BIOS communicates with the Windows 98  
operating system with ACPI about Plug-and-Play resources set-  
tings and information about previous start ups.  
Ÿ Boot Drive Sequence (1st, 2nd and 3rd) specifies the start up  
sequence of local drives.  
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Choosing a temporary boot device: You can  
choose a temporary boot device when you start up your computer.  
Do as follows:  
1. While the ThinkPad logo is being displayed, the following lines  
appear:  
Press F1 for IBM BIOS Setup Utility  
Press F12 to choose temporary device  
Press F12.  
The Boot Menu appears:  
Boot Menu  
Floppy Disk  
Hard Disk  
CD-ROM  
Network  
Esc = Exit, F1 = Enter Setup  
2. Use the cursor keys to select the device you want to boot from  
and press Enter.  
Note: Make sure there are boot-up system files in the device you  
select. For example, a bootable diskette in the attached  
external diskette drive.  
Onboard Devices Configuration: Selecting the Onboard  
Devices Configuration item and pressing Enter displays the fol-  
lowing "Onboard Devices Configuration" submenu.  
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Onboard Devices Configuration  
Page 1/1  
Parallel Port ----------------------------------------------------- [Enabled ]  
Base Address -------------------------------------------- [3BCh]  
IRQ --------------------------------------------------------- [7 ]  
Operation Mode ----------------------------------------- [Bi-directional]  
ECP DMA Channel ------------------------------------- [-]  
↑↓ = Move highlight bar, = Change setting, F1 = Help  
Note: You do not need to change the settings in the screen because  
the default settings are already optimized for you. Changing  
the values may cause device conflicts.  
The "Onboard Devices Configuration" submenu includes the  
following:  
Ÿ Parallel Port section enables and sets the resource values for  
the parallel port.  
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System Security: Selecting the System Security item and  
pressing Enter displays the following "System Security" submenu.  
System Security  
Page 1/1  
Setup Password ----------------------------------------------- [ None  
Power-on Password ------------------------------------------ [ None  
Hard Disk Password ------------------------------------------ [ None  
]
]
]
= Move highlight bar,  
= Change setting, F1 = Help  
This submenu is used to set the power-on password, setup pass-  
word, and hard disk password. Refer to “Using passwords” on  
page 74 for details.  
Load Default Settings: Selecting this item displays the following  
dialog box.  
Do you want to load default settings?  
[Yes]  
[No]  
To load factory-default settings for all the parameters in the BIOS  
Utility, select Yes and press Enter. Otherwise, select No and press  
Enter.  
CAUTION:  
Selecting Yes will erase all your changes.  
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Notebook Manager  
The Notebook Manager allows you to set passwords, the startup  
sequence of drives and power management settings. It also shows  
the current hardware configuration.  
Note: Display-related Fn key functions are disabled when you  
access the Notebook Manager.  
To start the Notebook Manager program, do as follows:  
1. Click Start.  
2. Move the cursor to Programs, Notebook Manager; then click  
Notebook Manager.  
The Notebook Manager program consists of the following pages:  
Ÿ Information Viewer  
Ÿ POST  
Ÿ Boot Sequence  
Ÿ Password  
Ÿ Display Device  
Ÿ Parallel Port  
Note: Making changes to most settings in Notebook Manager take  
effect the next time the computer restarts. If you make  
changes in the Power Management and Display Device  
pages, these take effect immediately.  
Information Viewer: The Information Viewer page summarizes  
and lists information about the specifications and settings of the dif-  
ferent components of your computer.  
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Note: The values and settings in the window above may differ from  
the ones on your computer.  
Click the Help button to learn more about these system components.  
POST  
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The POST page displays the following items:  
Ÿ Enable Fast Boot enables or disables the Fast Boot feature on  
your computer.  
Fast Boot allows your computer to start up and resume faster.  
When enabled, the BIOS communicates with the Windows oper-  
ating system with ACPI about Plug-and-Play resources settings  
and information about previous start ups.  
Ÿ Enable hotkey beep When enabled, the computer gives off  
beeps when an Fn key function is pressed.  
Ÿ Enable Fn Key Lock When enabled, you can execute an Fn key  
function without holding down the Fn key when pressing the  
other keys in the combination.  
Ÿ Enable battery refresh When enabled, the computer uses battery  
power even when the AC Adapter is connected and supplying  
power to the computer.  
Boot Sequence: In the Boot Sequence page, you can specify  
the startup sequence of the drives in your computer.  
The Boot Sequence page allows you to set the startup sequence of  
the drives in your computer by simply dragging and dropping the  
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drives in the list window. Click the Help button to learn more about  
these startup sequence settings.  
Password: In the Password page, you can set, modify, or delete  
the password(s) for your computer.  
The Password page displays the following items:  
Ÿ Power-On Password. The Power-On Password prevents unau-  
thorized access to your computer at startup and when the com-  
puter resumes from hibernation mode.  
Ÿ Setup Password. The Setup Password prevents unauthorized  
access to the BIOS Utility and Notebook Manager.  
For more information on passwords, see “Protecting your computer”  
on page 73.  
Note: The hard disk password can only be set using the BIOS Setup  
Utility. See “Using passwords” on page 74 for instructions on  
how to set passwords.  
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Display Device: In the Display Device page, you can set options  
related to your display and attached external display devices.  
The Display Device page displays the following items:  
Ÿ Boot Display Device. Sets the default display device on startup.  
Ÿ Switching Display Device. Sets the current display device.  
Notes:  
1. You can also press Fn+F7 to switch between display  
devices.  
2. Make sure an external monitor is connected before External  
Monitor is selected.  
Ÿ Brightness for LCD Panel. Sets the brightness level for the com-  
puter LCD.  
Note: A contrast slider is available for HPA models.  
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Parallel Port: In the Parallel Port page, you can specify the set-  
tings for your computer's parallel port.  
The Parallel Port page displays the following items:  
Ÿ Enable Parallel Port. Enables or disables the parallel port.  
Ÿ Mode. When the parallel port is enabled, allows you to set the  
mode used by the parallel port.  
Ÿ Base Address. When the parallel port is enabled, allows you to  
set the base address used by the parallel port.  
Ÿ IRQ. When the parallel port is enabled, allows you to set the  
interrupt request level to use.  
Ÿ DMA. When the parallel port is enabled and the Mode is set to  
ECP, allows you to set the Direct Memory Access level to use.  
Sleep Manager  
Note: Sleep Manager is only available in Windows 98.  
The Sleep Manager program works with your computer's BIOS and  
Windows ACPI (Advanced Configuration and Power Interface) to  
manage the hibernation operation on your computer. In hibernation  
mode, the computer shuts off after saving the current state of your  
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computer into your hard disk drive. The next time you power on your  
computer, it resumes from where you left off.  
Its functions include:  
Ÿ creating the hibernation file where Sleep Manager saves the  
current state of the computer  
Ÿ verifying if the hibernation file is valid, and automatically re-  
creates and adjusts the file if necessary  
Ÿ saving and loading the contents of the hibernation file when  
entering into and resuming from hibernation mode  
To open the Sleep Manager program, locate the Sleep Manager icon  
on the taskbar an double-click on it.  
Note: You can also access Sleep Manager as follows:  
1. Click Start.  
2. Move the cursor to Programs, Sleep Manager; then click  
Sleep Manager.  
The following window appears:  
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Note: The computer automatically loads Sleep Manager everytime  
you start Windows 98. When Sleep Manager is active, it takes  
care of the hibernation file management chores in the back-  
ground. Do not close this application or the computer may not  
enter hibernation mode properly.  
Click the Help button to learn more about the Sleep Manager  
program.  
Easy Launch buttons Customization Utility  
The Easy Launch buttons Customization Utility program enables you  
to start programs or launch Web sites by pressing one of four  
customizable keys found to the left of the power switch.  
To start the Easy Launch buttons Customization Utility, double-click  
on the Easy Launch buttons icon on the taskbar.  
Note: You can also run the Easy Launch buttons Customization  
Utility as follows:  
1. Press Fn+F1.  
2. Click the Easy Launch buttons Utility button in the Con-  
trols at a glance window.  
or  
1. Open the Control Panel. (Click Start, Settings, Control  
Panel.)  
2. Double-click the IBM Easy Launch buttons icon.  
The following window appears:  
Getting familiar with your computer 33  
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Distinctive functions of your computer  
This window shows the current assignments of the Easy Launch  
buttons and includes instructions on how to use the Easy Launch  
buttons Customization Utility.  
Easy Launch buttons options: When you click the Options  
button in the Easy Launch buttons Customization Utility window, the  
options window shows the following items:  
Ÿ On Screen Display. When enabled, the title of an application or  
a Web site is drawn on the desktop. You can customize the color  
and font.  
34 ThinkPad i Series 1200/1300 User's Reference  
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Distinctive functions of your computer  
Note: This feature is available for Easy Launch buttons, Fn+F1,  
Fn+F2, and audio CD playback buttons.  
Ÿ Sound. When a wave file is defined as the event for an Easy  
Launch button in Sound Properties, the utility plays the wave file.  
Note: This feature is available for Easy Launch buttons, Fn+F1,  
Fn+F2, and audio CD playback buttons.  
Ÿ Show icon on taskbar. When enabled, the Easy Launch  
buttons icon appears on the taskbar.  
Customizing the Easy Launch buttons: To customize the  
Easy Launch buttons:  
1. Start the Easy Launch buttons Customization Utility.  
2. Click the Setting>> button for the key you want to customize.  
The following window appears:  
3. Mark the button beside Web Site or Launch an Application;  
then click Next>.  
If you mark Web Site, the following window appears:  
Getting familiar with your computer 35  
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Distinctive functions of your computer  
If you mark Launch an Application, the following window  
appears:  
4. Select a Web site or an application you want to assign to the  
button; then click Set.  
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Distinctive functions of your computer  
The main window of Easy Launch buttons Customization Utility  
reopens.  
5. Click Finish to complete the customization.  
Online User's Guide  
Your ThinkPad computer features an online user's guide, so that you  
will always have key information at your fingertips even if you are  
traveling. It contains the following information:  
Ÿ Using your computer outside your home country  
Ÿ Using the audio and modem features  
Ÿ Using your computer with a battery pack  
Ÿ Using your computer with a PC Card  
Ÿ Resolving system resource conflicts  
Ÿ Solving computer problems  
Ÿ Installing software  
Ÿ Handling the ThinkPad  
Ÿ Getting service  
To start the online user's guide, click Start, move the cursor to Pro-  
grams and ThinkPad i Series 1200/1300; then click ThinkPad i  
Series 1200/1300 User's Guide.  
The Online User's Guide appears. Go to the section you want, and  
make a printout if necessary.  
Getting familiar with your computer 37  
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Reinstalling software  
Reinstalling software  
To back up your system or reinstall the operating system, your  
ThinkPad computer has the following features:  
Note: You can also get the latest hardware device drivers from the  
ThinkPad Web site (see “ThinkPad Web site or bulletin  
board”).  
Ÿ The ThinkPad Software Selections CD  
Ÿ The Recovery CD  
Ÿ ThinkPad Web site or bulletin board  
For more information about recovering lost or damaged software, see  
“Recovering lost or damaged software” on page 109.  
ThinkPad Software Selections CD  
You can customize your system using this CD. It contains all the  
software applications and hardware device drivers for your computer  
in Windows. It features the ThinkPad Software Selections program.  
(To use the ThinkPad Software Selections CD, see the Online User's  
Guide.  
Recovery CD  
If you accidentally erased your hard disk, you can use the Recovery  
CD to restore the contents of the preinstalled hard disk to what it  
was at the time of purchase. To use the Recovery CD, see “Using  
the Recovery CD” on page 110.  
ThinkPad Web site or bulletin board  
IBM supplies all of the latest hardware device drivers and system  
BIOS for your computer on the ThinkPad Web site:  
http://www.pc.ibm.com/thinkpad  
You can also use the IBM bulletin board service.  
For more information about electronic service and support, see  
“Getting service” on page 113.  
38 ThinkPad i Series 1200/1300 User's Reference  
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Replacing the battery pack  
Replacing the battery pack  
To replace the battery pack, do as follows:  
1. Power off your computer.  
2. Disconnect the AC Adapter and cables.  
3. Close the LCD and turn the computer over.  
4. Slide and hold the battery-pack latch (1); then remove the battery  
pack (2).  
3
1
2
5. To install the new battery pack, insert it into the battery bay. The  
battery-pack latch automatically snaps into place.  
6. Slide the battery-pack latch to the lock position (3).  
You have finished replacing the battery pack.  
Note: You can replace the battery pack when the computer is in  
hibernation mode or when it is powered off. If you are using a  
PC Card, the computer might not be able to enter hibernation  
mode. If this happens power off the computer.  
Getting familiar with your computer 39  
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Handling your ThinkPad computer  
Handling your ThinkPad computer  
Laptop computers are precision machines that require a bit of careful  
handling. Though the IBM ThinkPad computer is designed and tested  
to be a durable notebook computer that functions reliably in normal  
work environments, following the ThinkPad do's and don'ts will help  
ensure many years of comfortable and productive use from your  
computer.  
ThinkPad do's  
Ÿ Choose a quality carrying case that will provide excellent pro-  
tection for your computing investment. Treat your computer like a  
precision piece of electronic machinery.  
Ÿ Register your ThinkPad products with IBM. This can help authori-  
ties return your computer to you if it is lost or stolen. Registering  
your computer also enables IBM to notify you about possible  
upgrades.  
Ÿ Retain and store packing materials safely out of reach of children  
to prevent the risk of suffocation from plastic bags.  
Ÿ Check the IBM Web pages at http://www.pc.ibm.com/support  
periodically to get current information about your computer.  
ThinkPad don'ts  
Ÿ Do not leave the base of your computer in contact with your lap  
or any part of your body for an extended period when the com-  
puter is functioning or when the battery is charging. You com-  
puter dissipates some heat during normal operation. Extended  
contact to the skin could cause discomfort or, eventually, a skin  
burn.  
Ÿ Do not subject your computer to physical punishment, such as  
dropping or bumping.  
Ÿ Do not place heavy objects on your computer.  
Ÿ Do not spill or allow liquids into your computer.  
Ÿ Do not use your computer in or near water (to avoid the danger  
of electrical shock).  
40 ThinkPad i Series 1200/1300 User's Reference  
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Handling your ThinkPad computer  
Ÿ Do not pack your computer in a tightly packed suitcase or bag.  
The compression might cause internal damage.  
Ÿ Do not disassemble your computer. Only an authorized IBM  
ThinkPad repair person should disassemble and repair your com-  
puter.  
Ÿ Do not scratch, twist, hit, or push the surface of your computer  
display.  
Ÿ Do not place any objects between the display and keyboard or  
under the keyboard.  
Ÿ Do not pick up or hold your computer by the display. When  
picking up your open computer, hold it by the bottom (keyboard)  
half.  
Ÿ Do not modify or tape the latches to keep the display open or  
closed.  
Ÿ Do not turn your computer over while the AC Adapter is plugged  
in. This could break the adapter plug.  
Ÿ Do not use or store your computer where the temperature is  
below 5° C or above 35°C (41°F and 95°F).  
Ÿ Do not place your computer closer than 13 cm (5 in.) from any  
electrical appliance that generates a strong magnetic field, such  
as a motor, magnet, TV, refrigerator, or large audio speakers.  
Ÿ Do not hard-mount your computer in a vehicle or anywhere that it  
is subject to strong vibration. See the section on ruggedized  
mobile computers for information on a more appropriate model  
for demanding applications.  
Ÿ Do not insert a diskette into the external diskette drive at an  
angle. Not inserting the diskette straight into the drive can  
damage the drive.  
Ÿ Do not place more than one label on a diskette. Multiple or loose  
labels can detach or tear and then lodge in the drive.  
Ÿ Do not touch the lens on the CD-ROM tray. You should hold the  
compact disc by the edges and not touch its surface.  
Ÿ Do not connect a PBX (private branch exchange) or other digital  
telephone extension line. Your computer can use only a  
public-switched telephone network (PSTN). Use of a phone  
Getting familiar with your computer 41  
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Handling your ThinkPad computer  
line other than PSTN can damage your modem. If you are not  
sure which kind of phone line you are using, contact your tele-  
phone company. Many hotels or office buildings use digital tele-  
phone extension lines, so check before connecting the telephone  
cable in such places.  
Ÿ Do not place an active cellular phone on the computer.  
Carrying your computer  
When carrying your computer, follow these instructions to prevent  
possible damage to your computer and data:  
1. Remove any media from the external diskette drive or CD-ROM  
drive.  
2. Turn off all attached devices.  
3. Turn off the computer and close the LCD.  
4. Unplug all external cables and cords connected to your com-  
puter.  
5. Make sure all computer doors and covers are closed.  
6. Use a quality carrying case that provides adequate cushion and  
protection.  
Cleaning your computer  
You should occasionally clean your computer as follows:  
Ÿ Use a soft cloth moistened with non-alkaline detergent to wipe  
the exterior of the computer.  
Ÿ Don't spray cleaner directly on the display or keyboard.  
Ÿ Gently wipe the LCD with a dry, soft cloth.  
Extending your battery life  
The amount of battery power consumed by your computer depends  
on such conditions as the usage frequency, the operating temper-  
ature, and the period in storage (if unused). The following tips can  
help you to extend the life of your battery:  
Ÿ If your battery is brand new and you are charging it for the first  
time, it might not become fully charged due to the characteristics  
of the chemicals in the cell. To maximize performance, ensure  
42 ThinkPad i Series 1200/1300 User's Reference  
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Handling your ThinkPad computer  
that all chemicals in the battery are fully activated by cycling the  
battery (fully charge, then fully discharge) three times. This pro-  
cedure is also recommended if you stored the battery for a few  
months.  
Ÿ Do not charge the battery pack until all of its power is used.  
Recharging a battery pack that is not completely discharged can  
shorten battery life.  
Ÿ Once you start charging the battery pack, do not use it until it is  
fully charged.  
Ÿ Whenever possible, use the ThinkPad battery power-saving  
modes:  
– standby: The LCD and the hard disk drive are turned off.  
– hibernation: All tasks are stopped. The memory data and the  
current status of the computer are stored in the hard disk  
drive; then the power is turned off.  
Ÿ Decrease the LCD brightness.  
Ÿ Stop the power supply to a serial device if it is not in use.  
Ÿ Remove the battery pack and keep it in a cool place if you will  
not be using the computer for a long period.  
For more information  
For information via the World  
Wide Web  
http://www.pc.ibm.com/us/thinkpad  
www.networking.ibm.com/wireless  
1 800 426-2968  
For product and dealer location  
information  
To access the IBM PC Company  
Bulletin Board  
1 919 517-0001  
For product information sent  
directly to your fax machine  
1 800 IBM-3395  
(1 800 426-3395)  
Select FaxDoc #12745  
IBM PC Product Guide Directory  
(to specific product sections)  
IBM ThinkPad Information Direc-  
tory  
Select FaxDoc #11078  
Getting familiar with your computer 43  
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44 ThinkPad i Series 1200/1300 User's Reference  
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Extending the features of your computer  
This chapter provides information on how to customize and extend  
the ThinkPad computer's features. You can use the ThinkPad com-  
puter with external devices and increase the memory.  
Customizing the TrackPoint . . . . . . . . . . . . . . . . . . . . . 46  
Changing TrackPoint sensitivity . . . . . . . . . . . . . . . . . 46  
Enabling Press-to-Select . . . . . . . . . . . . . . . . . . . . . 47  
Enabling the scrolling feature  
. . . . . . . . . . . . . . . . . .  
49  
Choosing the scrolling method . . . . . . . . . . . . . . . . 49  
Enabling the magnifying glass . . . . . . . . . . . . . . . . . . 50  
Changing TrackPoint button assignments . . . . . . . . . . . 50  
Increasing memory . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Upgrading the hard disk drive  
Attaching an external mouse, keypad or keyboard  
. . . . . . . . . . . . . . . . . . .  
56  
58  
. . . . . . .  
Attaching an external mouse or numeric keypad . . . . . . . 58  
Attaching an external keyboard and mouse . . . . . . . . . . 60  
Disabling the TrackPoint . . . . . . . . . . . . . . . . . . . . . 61  
Attaching an external monitor . . . . . . . . . . . . . . . . . . . . 62  
Display output location . . . . . . . . . . . . . . . . . . . . . . 63  
Display modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Using the dual display function  
. . . . . . . . . . . . . . . . .  
66  
Disabling dual display . . . . . . . . . . . . . . . . . . . . . 67  
Considerations when using dual display  
. . . . . . . . . .  
67  
69  
70  
Attaching a printer  
Inserting a PC Card  
. . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . .  
Removing the PC Card . . . . . . . . . . . . . . . . . . . . . . 71  
Copyright IBM Corporation 1999  
45  
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Customizing the TrackPoint  
You can customize the TrackPoint by doing the following:  
1. Click Start.  
2. Move the cursor to Settings, then click on Control Panel.  
3. Double-click Mouse.  
The "Mouse Properties" window appears.  
4. Click the TrackPoint tab.  
You can set the following features in this window:  
Ÿ TrackPoint sensitivity  
Ÿ Press-to-Select  
Ÿ Scrolling  
Ÿ Magnifying Glass  
Note: To use these special TrackPoint functions, you must  
disconnect any PS/2 mouse and enable the  
TrackPoint.  
Changing TrackPoint sensitivity  
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Customizing the TrackPoint  
You can change the way the TrackPoint cursor pointing device  
responds to your touch. You might prefer to use a light touch, or you  
might want to use more pressure.  
Experiment with the sensitivity control to find the setting you like  
best. Of course, you can always adjust the setting by using Mouse  
Properties from the Control Panel.  
To change TrackPoint sensitivity, do as follows:  
1. Move the slider toward Firm Touch or Light Touch, depending  
on your preference.  
2. Click Apply. While the Mouse Properties window is still open,  
test how the TrackPoint responds to your new setting.  
3. When you have decided that the sensitivity is appropriate, click  
OK.  
Enabling Press-to-Select  
You can use a special feature of the TrackPoint cursor pointing  
device to simplify selecting text and items in windows. To select text  
with Press-to-Select enabled, press downward on the TrackPoint  
Extending the features of your computer 47  
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Customizing the TrackPoint  
stick, then move the cursor to select text or items in a window. You  
can also set how the Press-to-Select feature functions.  
Press-to-Select allows you to make the TrackPoint stick funcction the  
same as the left or right click button. To enable Press-to-Select and  
set advanced settings, do as follows:  
1. Click the Enable Press-to-Select check box.  
2. Once Press-to-Select is enabled, you can click Advanced...  
under TrackPoint Stick. If you click this button, the Press-to-  
Select Advanced Settings window appears.  
Ÿ If you check Enable Dragging, you can select an item with  
the TrackPoint stick and then drag the item by putting light  
pressure on the stick.  
Ÿ If you check Enable Release-to-Select, you can click by  
simply lifting your finger quickly off the TrackPoint. Moving  
the cursor onto an icon and then lifting your finger off the  
TrackPoint works like clicking. Pressing the TrackPoint again  
works like double-clicking.  
Ÿ Click one of the Press means radio buttons to select which  
mouse button the stick will simulate. For example, if you  
select Left Click, you will be able to start a program with the  
TrackPoint by putting the cursor on the program's icon and  
applying light pressure on the stick. To adjust the pressing  
timing of the stick, move the slider to set Click Pace.  
Note: If you change the function of the right and left mouse  
buttons, that change will affect the function of the  
Press-to-Select feature. If you set the pace too slow,  
48 ThinkPad i Series 1200/1300 User's Reference  
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Customizing the TrackPoint  
you might notice unintended clicks, a cursor delay, or  
a dragging delay. If you set the pace too fast, you  
might find Press-to-Select hard to use.  
Enabling the scrolling feature  
The scrolling feature enables you to navigate easily through long  
documents or large spreadsheets with the press of a button. When  
scrolling is enabled, press the Internet Scroll Bar and then use the  
TrackPoint stick to scroll through text.  
To enable scrolling, click the Scrolling radio button.  
Note: To disable the scrolling and magnifying glass functions, click  
the Neither button.  
Choosing the scrolling method  
When the scroll bar is enabled, you can choose any of three scrolling  
methods. Do as follows:  
1. Make sure that the Scrolling radio button is checked.  
2. Under the Choose Scrolling or Magnifying Glass Function,  
click Advanced....  
The Center Button Advanced Setting window opens.  
3. Click one of the following buttons:  
Ÿ Press Center Button, then use TrackPoint: If you choose  
this option, you will be able to control scrolling or the magni-  
fying glass by holding down the Internet Scroll Bar and then  
using the TrackPoint. When you are not holding down the  
center button, the TrackPoint controls the cursor.  
Extending the features of your computer 49  
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Customizing the TrackPoint  
Ÿ Use External Mouse: This option sets an externally attached  
mouse to scroll, or move the magnifying glass, horizontally or  
vertically. The TrackPoint controls only the cursor.  
Ÿ Use TrackPoint: This option sets the TrackPoint to scroll  
horizontally or vertically without holding down the Internet  
Scroll Bar. Use an externally attached mouse to control the  
cursor. (You can still use the TrackPoint to control the cursor  
by pressing the Internet Scroll Bar and moving the stick in  
the direction you want the cursor to move.)  
Enabling the magnifying glass  
This function enables you to enlarge a movable area of your display.  
You can click objects "through" the magnifying glass. The right click  
button changes the size of the magnifying glass, and the left click  
button changes it magnifying power. To move the magnified area,  
press the Internet Scroll Bar and then use the TrackPoint stick.  
To enable the magnifying glass, click the Magnifying Glass radio  
button.  
Note: To disable the scrolling and magnifying glass functions, click  
the Neither button.  
Changing TrackPoint button assignments  
The left and right buttons at the bottom of your keyboard work like  
left and right mouse buttons. Your computer comes with the left  
button set for clicking or double-clicking items. The right button is set  
to open context-related menus and explanations. You can switch the  
function of these buttons.  
To switch the functions of the left and right buttons, do as follows:  
1. Click Start.  
2. Move the cursor to Settings, then click on Control Panel.  
3. Double-click Mouse.  
The "Mouse Properties" window appears.  
4. Click the button beside Left-handed or Right-handed depending  
on how you want to use the mouse.  
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Customizing the TrackPoint  
Note: When you click a button, the descriptions of the mouse button  
functions change to show the functions that you have  
assigned.  
Extending the features of your computer 51  
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Customizing the TrackPoint  
Increasing memory  
Increasing memory capacity is an effective way to make programs  
run faster. You can increase the amount of memory in your com-  
puter by installing a dual inline memory module (DIMM), available as  
an option.  
Different capacities of DIMM are available. You can install DIMMs  
directly in the memory slots on the bottom of the computer. Your  
computer memory capacity can be expanded up to 192 MB (one 128  
MB DIMM option).  
Note: Base memory (32 MB or 64 MB) is internal and cannot be  
upgraded.  
Attention: The ThinkPad i Series 1200/1300 computer supports the  
static dynamic random access memory (SDRAM) card only. It does  
not support the enhanced data output dynamic random access  
memory (EDO DRAM) card. If you install a DIMM that is not sup-  
ported by your computer, an error code might appear when the  
system starts. The appropriate memory option can be purchased  
through your IBM reseller or IBM marketing representative.  
To install the DIMM, do the following:  
1. Power off the computer; then disconnect the AC Adapter and all  
cables from the computer.  
2. Close the LCD, turn the computer over, and then remove the  
battery pack.  
3. Loosen the screw on the memory slot cover; then remove the  
cover.  
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Increasing memory  
4. Install the DIMM into the memory slot.  
Note: To avoid damaging the DIMM, do not touch its contact  
edge.  
a. Find the notch on the side of the DIMM.  
b. With the notched end of the DIMM toward the right side of  
the socket, insert the DIMM, at an angle or approximately  
20°, into the socket; then press it firmly (1).  
c. Pivot the DIMM until it snaps into place (2).  
1
2
5. Replace the memory slot cover over the memory slot, aligning  
the back side of the cover first as shown; then tighten the  
screws.  
6. Replace the battery pack.  
7. Turn the computer over again, power on the computer.  
8. Confirm that the new memory size is detected:  
Extending the features of your computer 53  
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Increasing memory  
a. While the ThinkPad logo is being displayed, wait for the  
BIOS Utility prompt before pressing F1.  
b. Select Startup Configuration and press Enter.  
c. Disable Fast Boot.  
d. Save the changes and exit the BIOS Utility.  
e. Verify the memory value (shown near the top left corner of  
the screen) when the computer restarts.  
Note: After you have verified the memory value, shutdown  
and restart the computer. Enter the BIOS Utility to  
enable Fast Boot.  
9. You have finished installing the DIMM. Reconnect all cables.  
Notes:  
1. If the total memory size is not the same as the value you calcu-  
lated, power off the computer and see pages 54 and 52 to  
reinstall the DIMM.  
2. If you changed the memory installed in the computer, Sleep  
Manager automatically updates the hibernation file (see “Sleep  
Manager” on page 31).  
How to Calculate Total Memory Size  
Calculate your total memory size in kilobytes (KB) by adding the  
DIMM memory size to the base memory size (32384 KB for a com-  
puter with 32 MB base memory).  
Note: 384 KB is reserved by the system.  
For example, if you installed a 32MB DIMM to a computer with 32  
MB base memory, you should have about 64 MB.  
Your computer displays the memory size in kilobytes. For example,  
640 KB (system memory) + 64512 (extended memory) = 65152 KB.  
Removing a DIMM  
If you need to remove a DIMM, follow these steps:  
54 ThinkPad i Series 1200/1300 User's Reference  
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Increasing memory  
1. Power off the computer an disconnect the AC Adapter and all  
cables from the computer.  
2. Close the LCD, turn the computer over, and then remove the  
battery pack.  
3. Loosen the screw and remove the memory slot cover.  
4. Press out on the latches on both edges of the socket at the  
same time.  
5. Remove the DIMM.  
Be sure to save the DIMM for future use.  
6. Replace the memory slot cover; then tighten the screws.  
7. Replace the battery pack.  
8. Turn the computer over again; then connect the AC Adapter and  
all the cables you disconnected.  
Note: Base memory (32 MB or 64 MB) is internal and cannot be  
upgraded.  
Extending the features of your computer 55  
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Upgrading the hard disk drive  
Upgrading the hard disk drive  
You can increase the storage capacity of your computer by replacing  
the original, built-in hard disk drive with an optional one. You can  
purchase the option from your IBM reseller or IBM marketing repre-  
sentative.  
Note: Replace the hard disk drive only if you upgrade it or have it  
repaired. You should not replace it often.  
Attention: Do not drop or apply any shock to the hard disk drive.  
The drive is sensitive to physical shock. Incorrect handling can cause  
damage and permanent loss of data on the hard disk drive. Before  
removing the hard disk drive, have a backup copy of all the informa-  
tion on the hard disk drive. Never remove the drive while the system  
is operating or in suspend mode.  
To replace the hard disk drive, do the following:  
1. Power off the computer; then disconnect the AC Adapter and all  
cables from the computer.  
2. Close the LCD, turn the computer over, and then remove the  
battery pack.  
3. Loosen the coin screw by rotating it counterclockwise with a coin  
(1), as shown.  
1
2
3
4. Remove the hard disk drive cover (2).  
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Upgrading the hard disk drive  
5. Pull the strap of the hard disk drive to remove the drive (3).  
6. To install the new hard disk drive, do the following:  
a. Insert the new hard disk drive into the bay. Make sure you  
connect the drive firmly.  
b. Replace the hard disk drive cover, and tighten the screw.  
c. Turn the computer right-side up, and power it on.  
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Attaching an external mouse, keypad or keyboard  
Attaching an external mouse, keypad or keyboard  
This section explains how to attach an external mouse, external  
numeric keypad, and external keyboard to your computer.  
Attaching an external mouse or numeric keypad  
You can attach an external mouse or numeric keypad to the PS/2  
mouse and keyboard connector (  
) on the rear of the computer.  
Mouse  
External keypad  
If you want to attach the mouse, attach it directly to the PS/2 mouse  
and keyboard connector as shown:  
The TrackPoint is disabled automatically.  
You can use an external USB mouse simultaneously with the  
TrackPoint.  
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Attaching an external mouse, keypad or keyboard  
If you want to use both the external numeric keypad and mouse at  
the same time, first connect the keypad cable to the computer; then  
connect the mouse cable to the connector at the rear of the keypad.  
Note: You can remove the keypad cover and use it as a stand for  
the keypad.  
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Attaching an external mouse, keypad or keyboard  
Attaching an external keyboard and mouse  
Mouse  
External keyboard  
You can connect an external keyboard to your computer either  
directly through the PS/2 mouse and keyboard connector or through  
the keyboard/mouse cable (available separately as an option).  
When the external keyboard is attached, the following keys are not  
available:  
Ÿ Numeric keypad on the computer keyboard  
Ÿ External numeric keypad  
Instead, use the numeric keypad on the external keyboard.  
To attach the external keyboard, turn off the computer, attach the  
keyboard to the keyboard connector of the keyboard/mouse cable  
(1), and then attach the keyboard/mouse cable to the computer (2).  
You can attach a mouse to the mouse connector of the  
keyboard/mouse cable.  
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Attaching an external mouse, keypad or keyboard  
Using the IBM ThinkPad Space Saver Keyboard  
When using the IBM ThinkPad Space Saver Keyboard, do not install  
the device driver supplied with the Space Saver Keyboard. The  
TrackPoint on the ThinkPad is disabled when you use the Space  
Saver Keyboard.  
Disabling the TrackPoint  
Attaching a PS/2 mouse automatically disables the TrackPoint. You  
can use a USB mouse simultaneously with the TrackPoint.  
Extending the features of your computer 61  
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Attaching an external monitor  
Attaching an external monitor  
This section provides information about using the computer LCD and  
an external monitor. It also provides things to consider when using  
DOS applications.  
The LCD of your computer uses thin-film transistor (TFT) technology  
or high performance addressing (HPA) technology. The TFT LCD  
displays output with XGA (1024x768 resolution) or SVGA (800x600  
resolution) video mode and 16M colors, while the HPA LCD displays  
output with SVGA (800x600 resolution) video mode and 16M colors.  
If you are attaching an external monitor that supports a resolution  
higher than XGA mode, you can achieve a maximum of 1280x1024  
video resolution.  
To attach an external monitor, do the following:  
1. Connect the external monitor to the external-monitor connector (  
) at the rear of the computer; then connect the monitor to  
an electrical outlet.  
2. Turn on the monitor.  
3. Press Fn+F7.  
Note: You can also change the display output location as follows:  
1. Start the Notebook Manager program. (See “Notebook  
Manager” on page 26.)  
2. Click the Display Device tab.  
3. Change the display output location by clicking the Both or  
External monitor radio button in the "Switching display  
device" section.  
4. Click OK.  
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Attaching an external monitor  
Notes:  
1. If you select Both, do not attach an external monitor that sup-  
ports only VGA mode (640x480 resolution). Otherwise, the  
external monitor is scrambled and output is not displayed, or the  
screen might be damaged. Use External monitor instead.  
2. Set your monitor type and display device driver as follows:  
If you are attaching an SVGA monitor, refer “Display modes” on  
page 65 for information on the supported color depth or resol-  
ution.  
a. Click Start, Settings, Control Panel.  
b. Double-click Display.  
c. Double-click the Settings tab.  
d. Click the Advanced... button.  
e. Click the Monitor tab.  
f. Click the Change... button.  
You can select your monitor type from the monitor list, or  
click on a new resolution.  
Note: Refer to the specifications for your external monitor to  
determine its supported resolutions.  
3. Restart the computer to make the changes effective.  
Display output location  
Attention: Do not change the display output location while a moving  
picture is being drawn—for example, while playing a movie or a  
game. Stop the application before changing the display output  
location.  
You can change the display output location with the Notebook  
Manager program. Select one of the following display output  
locations:  
Ÿ LCD Panel Only: The computer output is displayed only on the  
LCD of the computer.  
Ÿ External monitor: The computer output is displayed only on the  
attached external monitor.  
Extending the features of your computer 63  
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Attaching an external monitor  
If no external monitor is attached to the computer and the display  
output location is set to External Display, the output is displayed  
on the LCD.  
Ÿ Both: The computer output is displayed on both the LCD and the  
external monitor.  
You can also change the display output location using the Fn key  
function. Press and hold the Fn key; then press the F7 key. The  
output is displayed sequentially as follows:  
Important  
Do not disconnect the external monitor while the computer is in  
hibernation mode. If no external monitor is attached when the  
computer resumes, the LCD remains blank and output is not dis-  
played. This restriction does not depend on the resolution value.  
The DOS Screen Image on the LCD  
If you use a DOS application that supports only VGA mode (640x480  
resolution) with your computer, the screen image might appear  
smaller than the display size, as shown:  
This is to maintain compatibility with DOS applications. To expand  
the screen image to the same size as the actual screen, you can use  
the screen expansion function.  
Ÿ You can expand the screen image in DOS mode by enabling  
Screen Expansion in the Startup Configuration menu of the  
BIOS Utility. (See “Startup Configuration” on page 21.)  
Ÿ The screen image in Windows can be expanded by following  
these steps:  
1. Click Start.  
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Attaching an external monitor  
2. Move the cursor to Settings; then click Control Panel.  
3. Double-click Display.  
4. Click the LynxEM tab.  
5. Click the ON radio button for the "Stretch" feature in the  
Special Modes section.  
However, the image might look slightly distorted.  
Display modes  
The ThinkPad i Series 1200/1300 computer has an LCD that sup-  
ports an XGA (1024x768 resolution) video mode or an SVGA  
(800x600 resolution) video mode. The following table shows the  
various display modes (resolution and color depth) available with  
your computer or external monitor. Use this table to set the display  
output (LCD Panel Only, External monitor or Both).  
Note: When installing an operating system, you must install the  
display driver supplied with the computer to use SVGA mode.  
Ÿ Display output on the LCD, or both on the LCD and external  
monitor (LCD Panel Only or Both).  
Note: When using the Both setting, the external monitor must  
use the LCD resolution and refresh settings regardless of  
what resolution the LCD is set to display.  
Resolution  
Supported Color Depth  
640x480 (VGA)  
800x600 (SVGA)  
1024x768 (XGA)  
256, 65,536, and 16,777,216  
256, 65,536, and 16,777,216  
256, 65,536, and 16,777,216  
(available only for models with a  
13.3–inch TFT LCD)  
Ÿ Display output only on the external monitor (External monitor).  
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Supported Color  
Depth  
Resolution  
Frame Rate  
256  
60 Hz, 70 Hz, 75 Hz,  
or 85 Hz  
640x480 (VGA)  
65,536  
16,777,216  
256  
60 Hz, 70 Hz, 75 Hz,  
or 85 Hz  
800x600 (SVGA)  
1024x768 (XGA)  
65,536  
16,777,216  
256  
65,536  
60 Hz, 70 Hz, or 75  
Hz  
16,777,216 (available  
only on select models)  
256  
1280x1024  
(SXGA)  
65,536  
16,777,216  
43 Hz  
Notes:  
1. The resolution and color depth you can set depends on your  
external monitor.  
2. If you are using an old external monitor, the resolution and color  
depth might be limited.  
Using the dual display function  
Windows 98 and Windows 2000 support a function named Multiple  
Display Support, and your computer supports a function named dual  
display in the Windows environment. This function allows the  
Windows desktop to display output on the LCD-CRT display pair.  
You can display different desktop images on each monitor.  
To enable dual display, do as follows:  
1. Attach the computer to an external monitor (CRT).  
2. Click Start.  
3. Move the cursor to Settings and Control Panel; then click  
Control Panel.  
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Attaching an external monitor  
4. Double-click Display.  
5. Click the Settings tab.  
6. Click the Monitor-2 icon (for the secondary display, the CRT).  
7. Click Yes to enable monitor 2 (if disabled).  
8. Click the Monitor-1 icon (for the primary display, the LCD).  
9. Select the color depth and the resolution of the primary display.  
10. Click the Monitor-2 icon (for the secondary display, the CRT).  
11. Select the color depth and the resolution of the secondary  
display.  
12. Set the relative position of each monitor by dragging its icon.  
Note: You can set the monitors in any relative position, but the icons  
must touch each other.  
Disabling dual display  
1. Click Start.  
2. Move the cursor to Settings and Control Panel; then click  
Control Panel.  
3. Double-click Display.  
4. Click the Settings tab.  
5. Click the Monitor-2 icon (for the secondary display, the CRT).  
6. Clear the Extend my Windows desktop onto this monitor  
check box.  
The secondary display (monitor 2) is disabled.  
Considerations when using dual display  
Ÿ You can select up to 64K colors for your secondary display.  
Ÿ You can select a resolution up to 1024x768 for your secondary  
display.  
Ÿ If you want to show DOS full screen, the secondary display shuts  
off. When you exit from the DOS full screen mode, the sec-  
ondary display returns.  
Extending the features of your computer 67  
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Attaching an external monitor  
Ÿ You cannot use the Fn+F7 (display switching) function when you  
are in dual display mode.  
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Attaching a printer  
Attaching a printer  
Any parallel printer with the standard Centronics** interface can be  
attached to the 25–pin, parallel connector at the rear of the com-  
puter.  
1. Attach the printer as shown.  
2. Turn on the printer.  
Extending the features of your computer 69  
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Inserting a PC Card  
Inserting a PC Card  
This section describes how to prepare to use a PC Card.  
Your computer has one PC Card slot and supports the following  
types of cards:  
Ÿ PC Card (Type I, Type II, and Type III)  
Ÿ CardBus  
Ÿ Zoomed Video (ZV)  
To install a PC Card in your computer, do the following:  
1. Find the notched edge (1) of the PC Card as shown.  
2. Insert the PC Card into the PC Card slot.  
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Inserting a PC Card  
PC Card slot  
3. Press the PC Card firmly into the connector.  
A window appears and informs you about the new card.  
Note: If you have not installed the PC Card driver, Windows 98  
starts "PCMCIA Card Services Wizard" to install it. Follow  
the instructions on the screen.  
You have completed setting up the PC Card, and you can now use  
it. For more information on how to use the PC Card software, refer to  
Windows help.  
Removing the PC Card  
Before removing a PC Card, you must stop it. Otherwise, the  
system might freeze or data might be corrupted or lost.  
1. Stop the card.  
To stop the PC Card, find the PC Card icon on the right side of  
the taskbar; then click the icon and click Stop. For more informa-  
tion, see the Online User's Guide.  
2. Press the PC Card eject button to pop out the button. Then  
press it again until the PC Card pops out.  
3. Remove the PC Card and store it safely for future use.  
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Inserting a PC Card  
Eject button  
For more information on using a PC Card, see the Online User's  
Guide.  
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Protecting your computer  
This chapter provides information about how to protect your com-  
puter from theft or unauthorized use.  
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Setting a password . . . . . . . . . . . . . . . . . . . . . . . . 75  
Entering a password  
Removing and changing a password . . . . . . . . . . . . . . 78  
Using locks 80  
. . . . . . . . . . . . . . . . . . . . . . .  
77  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Copyright IBM Corporation 1999  
73  
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Using passwords  
The password-setting feature helps to prevent your computer from  
being used by others. Once you set a password, a prompt appears  
on the screen each time you turn on the computer. You must enter  
your password at the prompt. You cannot use the computer unless  
you type the correct password. You can set the following passwords  
on your computer:  
Ÿ Power-on password  
Set the power-on password to protect your computer from use by  
another person. It provides the following security features:  
– You need to type the power-on password at startup.  
– You need to type the power-on password when resuming  
from hibernation mode.  
Therefore, unauthorized users cannot use your computer.  
Ÿ Setup password  
Set the setup password to prevent unauthorized changes to your  
computer's configuration. It provides the following security  
features:  
– You need to type the setup password to access the BIOS  
Utility.  
– You need to type the setup password to access the Note-  
book Manager in Windows.  
– You need to type the setup password before you can flash  
(update) the BIOS.  
Therefore, unauthorized users cannot make changes to your  
computer's configuration.  
Ÿ Hard disk password  
The hard disk password provides an extra measure of security.  
Even if you set a power-on password, another user can remove  
the hard disk drive in your computer and put it in a different com-  
puter to access your data. If you set a hard disk password,  
however, another person cannot access the data on your hard  
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Using passwords  
disk without knowing the password. It provides the following  
features:  
– You need to type the hard disk password at startup.  
– If the hard disk drive is moved to another computer, the hard  
disk password must be typed at startup. Therefore, unauthor-  
ized users cannot access your hard disk even if the drive is  
removed from the computer.  
– The hard disk password is required when the computer  
resumes from hibernation mode.  
Note: If an incorrect hard disk password is entered three times,  
the system halts.  
Ÿ Other password  
Some Microsoft operating systems provide special Windows  
passwords. Refer to that system's user's guide for information on  
how to set, change, and use these passwords.  
Do Not Forget Your Password  
If you forget your setup password, you have to take your com-  
puter to an IBM reseller or IBM marketing representative to have  
the password reset. Proof of purchase is required, and an addi-  
tional charge might be required for the service.  
Attention: If you forget your hard disk password, you can no longer  
access the hard disk. The password cannot be reset and you will  
lose all data and files on the hard disk. To use the computer, you will  
need to replace the hard disk. This replacement will incur expenses  
for parts and labor.  
Setting a password  
To set a password, do the following:  
1. Restart the computer.  
2. As the ThinkPad logo is being displayed, the following lines  
appear:  
Press F1 for IBM BIOS Setup Utility  
Press F12 to choose temporary devices  
Protecting your computer 75  
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Using passwords  
Press F1.  
3.  
The BIOS Utility menu appears.  
4. Select System Security and press Enter. The "System Security"  
submenu appears:  
System Security  
Page 1/1  
Setup Password ----------------------------------------------- [ None  
Power-on Password ------------------------------------------ [ None  
Hard Disk Password ------------------------------------------ [ None  
]
]
]
= Move highlight bar,  
= Change setting, F1 = Help  
Ÿ Setup Password Selecting this displays a window for setting  
the setup password.  
Ÿ Power-On Password Selecting this displays a window for  
setting the power-on password.  
Ÿ Hard Disk Password Selecting this displays a window for  
setting the hard disk password.  
5. Select the type of password you want to set, and press the  
left/right arrow key. The set password box appears.  
6. Type your desired password and press Enter.  
Note: You can type a maximum of seven random characters  
using a combination of letters (A to Z) and numbers (0 to  
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Using passwords  
9). Uppercase and lowercase letters (for example, A and  
a) are treated as the same character.  
If you type a wrong character, use the Backspace key to  
erase it and then type the correct one.  
7. Type your password again and press Enter to verify it.  
Note: Write down the password and keep it in a safe place.  
Do Not Forget Your Password  
If you forget your setup password, you have to take your com-  
puter to an IBM reseller or IBM marketing representative to have  
the password reset. proof of purchase is required, and an addi-  
tional charge might be required for the service.  
Attention: If you forget your hard disk password, you can no longer  
access the hard disk. The password cannot be reset and you will  
lose all data and files on the hard disk. To use the computer, you will  
need to replace the hard disk. This replacement will incur expenses  
for parts and labor.  
Entering a password  
Ÿ Power-on Password  
Once you set a power-on password, the power-on password  
prompt (  
) appears at the top left corner of the screen each  
time you turn on your computer or when your computer returns  
from hibernation mode to normal operation.  
Notes:  
1. When both power-on and hard disk passwords are set, the  
computer asks for the power-on password at boot-up and  
resume from hibernation mode.  
2. When the power-on password is set, and you want to enter  
the BIOS Utility, you need to press F1 immediately after cor-  
rectly entering the power-on password.  
Ÿ Setup Password  
Protecting your computer 77  
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Using passwords  
Once you set a setup password, the setup password prompt (  
) appears at the top left corner of the screen when you  
press F1 to enter the BIOS Setup Utility.  
Ÿ Hard Disk Password  
Once you set a hard disk password, the hard disk password  
prompt (  
) appears at the top left corner of the screen each  
time you turn on your computer or when your computer returns  
from hibernation mode to normal operation.  
Notes:  
1. When both power-on and hard disk passwords are set, the  
computer asks for the power-on password at boot-up and  
resume from hibernation mode.  
2. When the hard disk password is set, and you want to enter  
the BIOS Utility, you need to press F1 immediately after cor-  
rectly entering the hard disk password.  
To enter a password, do the following:  
1. Type your password.  
Don't hold down a key too long, because the same character will  
be entered continuously.  
2. Press the Enter key.  
An X appears if you enter the wrong password. If you fail to  
enter the correct password in three tries, you must press and  
hold the power switch for 5 seconds to turn off the computer,  
wait 5 seconds, and then turn it on again and retry.  
Removing and changing a password  
To change or remove a password, do the following:  
1. Restart the computer.  
2. While the ThinkPad logo is being displayed, wait for the BIOS  
Utility prompt to appear.  
Ÿ If the power-on password or hard disk password is set, the  
corresponding password prompt appears. Enter the pass-  
word correctly and press Enter. Then immediately press F1  
to enter the BIOS Utility.  
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Using passwords  
Ÿ If the setup password is set, the setup password prompt  
appears. Enter the setup password correctly and press  
Enter.  
3. Select System Security and press Enter. The "System Security"  
submenu appears.  
4. Select the type of password you want to change or remove, and  
press the left/right arrow key to remove the current password.  
Note: If you want to change or remove the hard disk password,  
you need to enter the hard disk password correctly.  
5. To set a new password, type your desired new password and  
press Enter.  
If you do not want to set a new password, do not type anything  
in the password boxes.  
6. Type your new password again and press Enter to verify it.  
Note: Write down the password and keep it in a safe place.  
Note: You can also set, remove and change the power-on and setup  
passwords using the Notebook Manager program. See “Note-  
book Manager” on page 26.  
Do Not Forget Your Password  
If you forget your setup password, you have to take your com-  
puter to an IBM reseller or IBM marketing representative to have  
the password reset. proof of purchase is required, and an addi-  
tional charge might be required for the service.  
Attention: If you forget your hard disk password, you can no longer  
access the hard disk. The password cannot be reset and you will  
lose all data and files on the hard disk. To use the computer, you will  
need to replace the hard disk. This replacement will incur expenses  
for parts and labor.  
Protecting your computer 79  
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Using locks  
Using locks  
You can attach a mechanical lock to your computer, to help to  
prevent it from being removed without your permission.  
Attach a mechanical lock to the keyhole on the rear side of the com-  
puter; then secure the chain on the lock to a secure stationary  
object.  
Note: You are responsible for evaluating, selecting, and imple-  
menting the locking devices and security features you choose  
to use. IBM makes no comments, judgments, or warranties  
about the function, quality, or performance of locking devices  
and security features.  
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Solving computer problems  
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . 82  
Hints, tips and considerations . . . . . . . . . . . . . . . . . . . . 87  
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 88  
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . 89  
Error codes or messages  
No error codes or messages  
. . . . . . . . . . . . . . . . . . . .  
90  
92  
. . . . . . . . . . . . . . . . . .  
Input problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Standby or hibernation problems . . . . . . . . . . . . . . . . 95  
LCD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Indicator problems . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Battery problems  
. . . . . . . . . . . . . . . . . . . . . . . . .  
98  
CD-ROM Problems . . . . . . . . . . . . . . . . . . . . . . . . 99  
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Universal Serial Bus (USB) problems  
. . . . . . . . . . . . . 100  
Modem problems  
PC Card problems  
. . . . . . . . . . . . . . . . . . . . . . . . . 101  
. . . . . . . . . . . . . . . . . . . . . . . . 102  
Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
External monitor problems . . . . . . . . . . . . . . . . . . . . 104  
Other option problems  
Software problems  
. . . . . . . . . . . . . . . . . . . . . . 106  
. . . . . . . . . . . . . . . . . . . . . . . . 107  
Other problems  
. . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Recovering lost or damaged software . . . . . . . . . . . . . . . 109  
Using the PC-Doctor program . . . . . . . . . . . . . . . . . . 109  
Using the ThinkPad Software Selections CD  
. . . . . . . . . 109  
. . . . . . . . . . . . . . . . . . . . . 110  
Using the Recovery CD  
ThinkPad Web site or Bulletin Board . . . . . . . . . . . . . . 111  
Copyright IBM Corporation 1999  
81  
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Frequently asked questions  
This section addresses frequently asked questions. Go to the page  
indicated in the following chart and do the specified action.  
Questions  
Page  
How to stop the screen from blanking  
How to switch the TrackPoint and mouse  
How to set the display resolution  
How to set the external monitor  
How to maximize the battery life  
How to install the operating system  
How to use the Recovery CD  
83  
83  
83  
84  
85  
85  
86  
86  
86  
86  
86  
How to test/troubleshoot installed hardware  
How to restart the computer if it locks  
How to purchase accessories and upgrades  
How to get service  
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Frequently asked questions  
My screen keeps blanking when I do not want it to. How do I stop this?  
You can change the power management timers with the Power Management  
Properties window.  
1. Press Fn+F2.  
2. Set a longer time-out value for "Turn off monitor".  
3. Click OK.  
How can I use an external mouse when I am at my desk, but then use  
the TrackPoint when I am away from my desk?  
For a PS/2 mouse:  
Connect the PS/2 mouse. The TrackPoint is automatically disabled. To use  
the TrackPoint again, disconnect the PS/2 mouse.  
For a USB mouse:  
Connect the USB mouse.  
Note: You can use the TrackPoint with an external USB mouse simultane-  
ously.  
Why do I not get the highest possible resolution out of my external  
monitor when I am using the LCD and external monitor at the same  
time?  
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Frequently asked questions  
You can set any resolution for either the ThinkPad LCD or the external  
monitor. When you use both at the same time, the resolution of both is the  
same. If you set a higher resolution for the ThinkPad LCD, you can see only  
part of the screen at a time. You can see other parts by moving the image  
with the TrackPoint or other pointing device. You can change the display  
output type to the LCD, external monitor, or both with the Switching Display  
Device buttons of the Notebook Manager program or with Fn+F7.  
You can set up the external monitor as follows:  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
The "Display Properties" window appears.  
3. Click the Settings tab.  
4. Click Advanced... button.  
5. Click the Monitor tab.  
6. Click the Change... button.  
7. Select the Model and Manufacturer of your monitor.  
8. Click OK; then Close.  
9. Set the Colors and Screen area in the "Display Properties" windows.  
10. Click OK.  
How can I set up the external monitor if the Windows plug-and-play  
feature does not detect it?  
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Frequently asked questions  
If the external monitor you connected does not work properly, then the com-  
puter has not recognized the Plug and Play monitor. Do as follows:  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
The "Display Properties" window appears.  
3. Click the Settings tab.  
4. Click Advanced... button.  
5. Click the Monitor tab.  
6. Make sure that Automatically detect Plug & Play monitors. is  
checked.  
7. If the option is checked and your monitor is still not recognized after you  
restart the computer, click the Change button.  
8. Select the Model and Manufacturer of your monitor.  
9. Click OK; then Close.  
10. If you are prompted to restart your computer, click OK.  
How do I maximize battery life?  
To maximize battery life, do the following:  
Ÿ Use the battery pack until the charge is completely depleted (until the  
battery status LED flashes).  
Ÿ Recharge the battery pack completely before using (the battery is fully  
charged when the AC Adapter is plugged in and the battery status LED  
is green).  
Ÿ For a new battery pack or a battery pack that you have not used  
recently:  
1. Use the battery pack until the charge is completely depleted (until  
the battery status LED flashes).  
2. Recharge the battery pack completely before using the computer on  
battery power only (the battery is fully charged when the AC Adapter  
is plugged in and the battery status LED is green).  
3. Repeat steps 1 and 2 three times.  
Ÿ For more detailed information about power management features, see  
the Online User's Guide.  
Where do I get the ThinkPad device drivers for this operating system?  
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Frequently asked questions  
See the Online User's Guide for information on installing device drivers. You  
can get the ThinkPad device drivers by using the ThinkPad Software  
Selections CD. Before installing a new operating system, do the following:  
Ÿ Print the software installation section of the Online User's Guide.  
Ÿ Make a Windows startup diskette.  
How do I use the Recovery CD to reload my factory-installed ThinkPad  
operating system and applications?  
See “Using the Recovery CD” on page 110.  
How do I test/troubleshoot my ThinkPad factory-installed hardware if I  
suspect a failure?  
See “Using the PC-Doctor program” on page 109.  
How to I restart the computer if it locks, will not accept any input, or  
will not turn off using the power switch?  
See “Other problems” on page 108.  
How do I purchase accessories and upgrades for my ThinkPad com-  
puter?  
Please visit our Web site at http://www.ibm.com and click on Shop IBM.  
Here you can find a variety of accessories and upgrades that can purchased  
online to be used with your ThinkPad computer.  
How do I arrange for service if I suspect my ThinkPad computer has a  
hardware problem?  
If you suspect there may be a hardware problem with a factory-installed  
device on your ThinkPad computer, you can test that device by running diag-  
nostics (see “Using the PC-Doctor program” on page 109). If servicing the  
ThinkPad computer becomes necessary, this should be arranged by calling  
1-800-772-2227 and speaking to a technical support representative who will  
make those arrangements for you.  
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Hints, tips and considerations  
Hints, tips and considerations  
This section provides hints, tips, and considerations.  
Ÿ If you are using the Intel USB camera and the system resumes  
from standby mode, the USB camera is disabled. To enable it,  
unplug it and plug it in again.  
Ÿ If the computer does not recognize your USB device, unplug and  
plug in the USB device. If your computer is in standby mode,  
your system might not recognize USB devices when operation  
resumes. Resume operation first, then plug in the USB device.  
Ÿ If you want to use the scrolling or magnifying glass functions of  
the TrackPoint, you need to disconnect any external mouse and  
enable the internal TrackPoint.  
Ÿ The microphone-in jack supports a self-battery-powered  
condenser microphone which might need a battery. See the  
instructions which come with the microphone.  
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Troubleshooting guide  
Troubleshooting guide  
The PC-Doctor program is available on your computer to help you  
perform diagnostics tests on your computer. See “Using the  
PC-Doctor program” on page 109 for instructions on how to use the  
program.  
If a beep sounds, a message appears, or a function-related problem  
occurs:  
1. Find your symptom in the Troubleshooting Charts and try solving the  
problem. See “Troubleshooting charts” on page 89  
2. If you can't solve the problem, note the error code and have the com-  
puter serviced. See “Getting service” on page 113  
If you accidentally lose or damage software in your computer:  
Recover it by using the ThinkPad Software Selections CD or the Recovery  
CD. See “Recovering lost or damaged software” on page 109  
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Troubleshooting charts  
Troubleshooting charts  
If your computer has an error, it often displays a message or an error  
code, or a beep sounds when you power it on. Go through the charts  
and look for your problem. If you find the problem, go to the page  
indicated and do the specified action.  
Troubleshooting Chart  
Error codes or screen messages  
No error codes or screen messages  
Input problems  
Page  
90  
92  
93  
Standby or hibernation problems  
LCD problems  
95  
97  
Indicator problems  
98  
Battery problems  
98  
CD-ROM drive problems  
Audio problems  
99  
100  
100  
101  
102  
103  
104  
106  
107  
108  
Universal serial bus (USB) problems  
Modem problems  
PC Card problems  
Printer problems  
External display problems  
Other option problems  
Software problems  
Other problems  
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Troubleshooting charts  
Error codes or messages  
Note: In the charts, x can be any character.  
Problem  
Action  
Restart the computer. If the problem persists, have the computer serviced.  
006 (Equipment Config-  
uration Error)  
007 (Floppy Disk Con-  
troller Error)  
070 (Real Time Clock  
Error)  
Have the computer serviced.  
071 (CMOS Battery  
Bad)  
072 (CMOS Checksum  
Error)  
Do as follows:  
1. Enter the BIOS Setup Utility.  
2. Load default settings and exit the BIOS Setup Utility.  
If the problem persists, have the computer serviced.  
110 (Incorrect password  
specified, system halted)  
Turn off the computer; then turn it on again. Type in the correct password. You  
cannot access the computer without the correct password. If you forget your pass-  
word, have the computer serviced.  
252 (VPD checksum  
error)  
Have the computer serviced.  
The power-on password  
prompt  
If the power-on password prompt appears, a power-on password is set.  
Type the correct password and press Enter to use the computer (see “Entering a  
password” on page 77).  
If you still have a problem, have the computer serviced.  
The hard disk password  
prompt  
If the hard disk password prompt appears, a hard disk password is set.  
Type the correct password and press Enter to use the computer (see “Entering a  
password” on page 77).  
Attention: If you forget your hard disk password, you can no longer access the  
hard disk. The password cannot be reset and you will lose all data and files on  
the hard disk. To use the computer, you will need to replace the hard disk. This  
replacement will incur expenses for parts and labor.  
If you still have a problem, have the computer serviced.  
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Troubleshooting charts  
Problem  
Action  
The setup password  
prompt  
If the setup password prompt appears when you press F1 to access the BIOS  
Utility, a setup password is set.  
Type the correct password and press Enter to use the computer (see “Entering a  
password” on page 77).  
Attention: If you forget your setup password, you have to take your computer to  
an IBM reseller or IBM marketing representative to have the password reset.  
Proof or purchase is required, and an additional charge might be required for the  
service.  
If you still have a problem, have the computer serviced.  
The DOS full-screen  
looks smaller.  
When you use a DOS application that supports only the 640x480 resolution (VGA  
mode), the screen image might look slightly distorted or might appear smaller than  
the display size. This is to maintain compatibility with other DOS applications. This  
is not a defect.  
To expand the screen image to the same size as the actual screen, enter the  
BIOS Utility and enable the Screen Expansion parameter in the Startup Config-  
uration menu. (The image might look slightly distorted.) See “Startup  
Configuration” on page 21.  
The Windows startup  
screen does not fill the  
screen.  
When you enable Screen Expansion in the Startup Configuration menu of the  
BIOS Utility, the Windows startup screen expands but does not fill the entire  
screen. This is not a defect. (The image might look slightly distorted.) See “Startup  
Configuration” on page 21.  
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Troubleshooting charts  
No error codes or messages  
Problem  
Action  
The screen is blank and  
you don't hear any  
beeps.  
Make sure that:  
Ÿ The battery pack is installed correctly.  
Ÿ The AC Adapter is connected to the computer and the power cord is plugged  
Note: If you are not  
sure whether  
you hear any  
beeps, turn the  
computer off;  
then turn it on  
again, and listen  
again. Also  
into a working electrical outlet.  
Ÿ The computer power is on. (Turn on the power switch again for confirmation.)  
If a power-on password is set but does not appear, the brightness and/or contrast  
controls might be set to minimum levels. Adjust the brightness by pressing  
Fn+Home or Fn+End. For HPA models, try adjusting the contrast by pressing  
Fn+Insert or Fn+Delete  
If the screen still remains blank, have the computer serviced.  
check the  
volume control  
and the power  
indicator.  
If you are using an  
external monitor, go to  
“External monitor  
problems” on page 104.  
The screen is blank and  
you hear a continuous  
beep, or two or more  
beeps.  
Have the computer serviced.  
The computer cannot  
boot-up.  
Have in hand a bootable diskette, such as the Windows startup diskette, and do  
as follows:  
The message "Insert  
system diskette and  
press Enter key to  
reboot" appears.  
1. Turn off the computer.  
2. Connect the external USB diskette drive.  
3. Insert the bootable diskette into the diskette drive.  
The Windows startup diskette can help diagnose the problem. If the problem  
remains, have the computer serviced.  
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Troubleshooting charts  
Input problems  
Problem  
Action  
The cursor does not  
move after the computer  
awakens from one of  
the power management  
modes.  
Make sure you followed the instructions in the Online User's Guide correctly if you  
reinstalled Windows 98.  
All or some keys on the  
keyboard do not work.  
Ÿ If the problem occurred immediately after the computer returned from  
hibernation mode, enter the power-on password if it set.  
Ÿ If an external keyboard is connected, the numeric keypad on your computer  
will not work. This is not a defect.  
Ÿ If an external numeric keypad or a mouse is connected:  
1. Turn off the computer.  
2. Remove the external numeric keypad or the mouse.  
3. Turn on the computer and try using the keyboard again.  
If the keyboard problem is solved, check the connection of the external  
numeric keypad, external keyboard, or mouse.  
If you still have a problem, have the computer serviced.  
The cursor drifts when  
the computer is turned  
on or after it resumes  
normal operation.  
The cursor might drift when you are not using the TrackPoint during normal opera-  
tion. This is a normal characteristic of the TrackPoint and is not a defect. Cursor  
drifting might occur for several seconds under the following conditions:  
Ÿ When the computer is turned on.  
Ÿ When the computer resumes normal operation.  
Ÿ When the TrackPoint is pressed for a long time.  
Ÿ When the temperature changes.  
The mouse or pointing  
device does not work.  
Ÿ Make sure that the mouse or pointing-device cable is securely connected to  
the computer.  
Ÿ Try using the TrackPoint. If the TrackPoint works, the error might be due to  
the mouse.  
Note: See the manual supplied with the mouse for more information.  
The mouse buttons do  
not work.  
Reinstall the PS/2 TrackPoint driver. See the Online User's Guide for instructions  
on how to install the driver.  
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Troubleshooting charts  
Problem  
Action  
The scrolling or Magni-  
fying Glass function  
does not work.  
See the General tab page in "Mouse Properties", and make sure that the PS/2  
TrackPoint driver is loaded.  
Note: The TrackPoint functions work only with the TrackPoint.  
A number appears when  
you type a letter.  
The numeric lock function is on. To disable it, press and hold Shift; then press  
NumLk.  
All or some keys on the  
external numeric keypad  
do not work.  
Make sure that the external numeric keypad is correctly connected to the com-  
puter.  
All or some keys on the  
external keyboard do  
not work.  
To use an external keyboard, you can attach it to the computer either directly or  
through the keyboard/mouse cable. Make sure that:  
Ÿ The keyboard cable is correctly connected to the computer (if the keyboard is  
connected directly to the computer).  
Ÿ The keyboard/mouse cable is correctly connected to the computer.  
Ÿ The keyboard cable is connected to the correct side of the keyboard/mouse  
cable.  
If these items are correct, disconnect the keyboard/mouse cable from the com-  
puter and make sure that the operation of the system keyboard is correct. If the  
system keyboard works, have the keyboard/mouse cable or the external keyboard  
serviced.  
The internal numeric  
keypad does not work.  
If you connect an external numeric keypad or an external keyboard with a numeric  
keypad, the internal numeric keypad is disabled. Use the external numeric keypad  
instead.  
All or some of the Fn  
key functions do not  
work.  
If Notebook Manager is active, the Fn key functions related to Display Device  
(Fn+F7, Fn+Home, Fn+End, Fn+Insert, and Fn+Delete) are disabled.  
Notes:  
1. Fn+Insert and Fn+Delete are available only for HPA models.  
2. The sleep key function (Fn+F4) is available on the external keyboard by  
pressing Ctrl+Alt+F4.  
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Troubleshooting charts  
Standby or hibernation problems  
Problem  
Action  
The computer enters  
standby mode automat-  
ically.  
The computer enters standby mode automatically when the processor temperature  
reaches a certain level. This is not a defect.  
Performance degrade  
when the computer gets  
hot during use.  
The processor speed might decrease under the following conditions:  
Ÿ Use in a hot environment.  
Ÿ High-powered processing that requires high-power consumption.  
This is not a defect.  
The computer enters  
standby mode imme-  
diately after POST (the  
standby indicator is on).  
Make sure that:  
Ÿ The battery pack is charged.  
Ÿ The AC Adapter is connected to the computer.  
Ÿ The operating temperature is within the acceptable range. Refer to  
Appendix A, “Features and specifications” on page 123.  
If these items are correct, have the computer serviced.  
The computer turns on  
and immediately turns  
off.  
The battery pack power is getting low. Connect the AC Adapter to the computer,  
or replace the battery pack with a fully charged one.  
The computer does not  
return from standby  
The computer automatically enters standby or hibernation mode when the battery  
power is exhausted. Do one of the following:  
mode, or the standby  
lamp stays on and the  
computer does not work.  
1. Connect the AC Adapter to the computer.  
2. Replace the battery pack with a fully charged one; then press Fn.  
The LCD is blank after  
resuming.  
Check if an external monitor was connected before the computer entered standby  
mode. Do not disconnect the external monitor while the computer is in  
hibernation mode. If no external monitor is attached when the computer  
resumes, the LCD remains blank and output is not displayed. This  
restriction does not depend on the resolution value.  
Your computer does not  
enter standby or  
Check if the standby or hibernation options are set in the Power Management  
Properties window (Fn+F2).  
hibernation mode.  
Make sure the hibernation file is created. (See “Sleep Manager” on page 31.)  
Note: If a communication program is running, you cannot enter hibernation  
mode. To enter hibernation mode, stop the communication program, and  
then remove the PC Card or turn off power to the PC Card slot using the  
Control Panel.  
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Troubleshooting charts  
Problem  
Action  
When creating a  
Sleep Manager needs enough, contiguous hard disk drive space to create and  
manage the hibernation file.  
hibernation file, Sleep  
Manager gives off a  
"Not Enough Space for  
Allocation" message.  
Make sure the hard disk drive space is sufficient for Sleep Manager's require-  
ments. This can be viewed from the Sleep Manager main screen. If there are still  
problems, there might not be enough contiguous free space to create the  
hibernation file. Use a disk defragementation utility to solve the problem.  
Note: Sleep Manager is available only in Windows 98.  
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Troubleshooting charts  
LCD problems  
Problem  
Action  
The screen is unread-  
able or distorted.  
Make sure that the ThinkPad display driver is installed correctly:  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
3. Select the Settings tab in the "Display Properties" window.  
4. Click Advanced...; then click the Adapter tab.  
Make sure that the display driver information is correct.  
Incorrect characters  
appear on the screen.  
Did you install the operating system or application program with the correct proce-  
dure?  
If they are installed and configured correctly, have the computer serviced.  
The screen stays on  
even after you power off  
the computer.  
Push and hold the power switch for about five seconds; then release it to turn off  
your computer. Turn it on again.  
Missing, discolored, or  
bright dots appear on  
the screen everytime  
you power on your com-  
puter (TFT model.)  
This is a characteristic of TFT technology. Your computer display contains multiple  
thin-film transistors (TFTs). A small number of missing, discolored, or bright dots  
on the screen might exist all the time.  
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Troubleshooting charts  
Indicator problems  
Problem  
Action  
The battery status indi-  
cator does not go on  
even though a battery  
pack is installed in the  
computer.  
The over-current protection device inside the battery pack has been activated.  
Wait several hours and try again. If the indicator still does not go on, replace the  
battery pack or have the computer serviced.  
Battery problems  
Problem  
Action  
The battery pack cannot  
be fully charged in 3.5  
hours by the power-off  
charging method.  
The battery pack might be over-discharged. Do the following:  
1. Turn off the computer.  
2. Make sure that the over-discharged battery pack is in the computer.  
3. Connect the AC Adapter to the computer and let it charge.  
If the battery pack cannot be fully charged in 24 hours, use a new battery pack.  
Repeat discharging and charging the battery pack at least three times.  
Your computer shuts  
down before the battery  
status indicator shows  
empty.  
-or-  
Your computer operates  
after the battery status  
indicator shows empty.  
The computer does not  
operate with a fully  
The over-current protective function in the battery pack might be activated. Turn  
off the computer and wait for several hours before you turn it back on again.  
charged battery pack.  
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Troubleshooting charts  
CD-ROM Problems  
Problem  
Action  
The CD-ROM does not  
work.  
Make sure that:  
Ÿ The computer power is turned on and a compact disc is in the CD-ROM drive.  
Ÿ The CD-ROM tray is firmly closed.  
Ÿ The device drivers are correctly installed.  
You hear a noise from  
the CD-ROM when the  
disc is spinning.  
The CD-ROM drive cover might be bent. Have the computer serviced.  
The CD-ROM tray does  
not open even if you  
press the CD-ROM drive  
eject button.  
Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray.  
The compact disc  
cannot be read.  
Make sure that:  
Ÿ The compact disc is not dirty. If it is, clean it with a CD-ROM cleaner kit.  
Ÿ The compact disc is not defective. If it is, try another compact disc.  
Ÿ The compact disc is placed in the tray with the label side up.  
Ÿ The compact disc format conforms with one of the following:  
– Music CD  
– CD-ROM or CD-ROM XA  
– Multisession photo CD  
– Video CD  
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Troubleshooting charts  
Audio Problems  
Problem  
Action  
General problems.  
Problems may be due to such factors as:  
Ÿ The audio volume control is not adjusted to the desired level.  
Press Fn+PgUp and Fn+PgDn to increase and decrease the volume respec-  
tively.  
Ÿ The audio volume in Windows is muted or not adjusted to the desired level.  
Press Fn+Backspace to turn sounds off and on.  
Ÿ The audio cable configuration is not correct for your application.  
Ÿ The audio cable is defective.  
Ÿ The audio equipment is defective.  
Universal Serial Bus (USB) problems  
Problem  
Action  
A device connected to  
the USB connector does  
not work.  
1. Make sure that the USB device is connected correctly.  
2. Open the "Device Manager" window, and make sure that the USB device  
setup is correct, and that computer resource assignment and device driver  
installation are correct.  
Note: To open the "Device Manager" window, click Start and move the  
cursor to Settings and click Control Panel. Double-click System; then  
click the Device Manager tab in the "System Properties" window.  
The computer does not  
recognize your USB  
device.  
Unplug and plug in the USB device.  
Note: If your computer is in standby mode, your system might not recognize  
USB devices when operation resumes. Resume operation first, then plug  
in the USB device.  
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Troubleshooting charts  
Modem problems  
Problem  
Action  
Your modem application  
does not work with the  
ThinkPad modem.  
Make sure that the internal modem port is enabled by opening the "Device  
Manager" window and running the Modem Wizard.  
If the modem does not work correctly, see the Online User's Guide and correct  
the resource conflict. If the modem works correctly, set the following modem set-  
tings by doing the following:  
1. Double-click My Computer, Control Panel, and Modem. The Lucent Win  
Modem is highlighted.  
2. Click Properties, not Dialing Properties.  
3. Click the Connection tab.  
4. If there is a check mark () in the Wait for dial tone before dialing box,  
click and remove it.  
5. Click Advanced.  
6. If there is a check mark () in the Use error control box, click and remove it.  
7. Add a check mark () to the Use flow control box by clicking on the box and  
make sure that Hardware (RTS/CTS) is selected.  
8. Click OK to close the window.  
9. Click OK and return to the "Modem Properties" window.  
10. Click Dialing Properties and fill in all boxes and click either Tone dialing or  
Pulse dialing.  
Note: Most telephones today use tone dialing, where each button produces a  
different tone, instead of pulse dialing.  
11. Click OK.  
12. Click Close to close the window.  
13. Close all active windows.  
Run your modem application again.  
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Troubleshooting charts  
PC Card problems  
Problem  
Action  
The PC Card shows  
"Ready", but it does not  
work correctly.  
Make sure that:  
Ÿ The system resources reserved for the PC Card do not conflict with other  
system devices.  
Ÿ Refer to "Resolving System Resource Conflicts" in the Online User's Guide.  
Ÿ The resources reserved for the PC Card match the settings in the application  
program.  
Ÿ If you are using a network card, check the I/O port address, IRQ level, and  
memory window address.  
A system resource con-  
flict occurred when a PC  
Card was used.  
See "Resolving System Resource Conflicts" in the Online User's Guide.  
PC Card support soft-  
ware does not recognize  
your PC Card.  
Make sure that:  
Ÿ If the PC Card is not a modem, an ATA, a Flash, or an SRAM card, you have  
the proper client device driver for the card. In Windows, the PC Card must  
have an INF file associated with it.  
Ÿ Your PC Card supports PCMCIA Release 2.0, 2.01, and 2.10. Refer to the  
manual that came with your PC Card. If your PC Card does not support those  
releases of PCMCIA, you cannot use the PC Card support software. Contact  
your PC Card supplier.  
Ÿ Your PC Card is working by following the diagnostic instructions for your PC  
Card, if any.  
The PC Card is recog-  
nized by PC Card  
support software, but  
the "Not Ready" or "Not  
Configured" message is  
shown.  
Make sure that:  
Ÿ If the PC Card is not a modem, an ATA, a Flash, or an SRAM card, you have  
the proper client device driver for the card. In Windows, the PC Card must  
have an INF file associated with it.  
Ÿ The resources for the PC Card are correctly reserved. Refer to "Resolving  
System Resource Conflicts" in the Online User's Guide.  
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Troubleshooting charts  
Printer problems  
Problem  
Action  
The printer does not  
work.  
Make sure that:  
Ÿ The parallel port is enabled.  
1. Save your work and quit any program you are using.  
2. Shutdown and restart your computer.  
3. While the ThinkPad logo is being displayed, wait for the BIOS Utility  
prompt to appear, then press F1.  
4. Select Onboard Devices Configuration and press Enter.  
5. Verify if the Parallel Port is enabled.  
6. Save the changes and exit the BIOS Utility.  
Ÿ The printer is turned on and ready to print.  
Ÿ The printer signal cable is connected to the correct connector of your com-  
puter.  
If these items are correct and the printer still does not work, run the tests  
described in the printer manual. If the tests show that the printer is OK, have the  
computer serviced.  
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Troubleshooting charts  
External monitor problems  
Problem  
Action  
The external monitor is  
blank.  
Do the following:  
1. Connect the external monitor to another computer and make sure it works.  
2. Reconnect the external monitor to your computer.  
3. Press Fn+F7.  
Note: You can also change the display output location using the Notebook  
Manager:  
a. Start the Notebook Manager program.  
b. Click the Display Device tab.  
c. Click External monitor or Both radio button.  
d. Click OK.  
If nothing appears on the external monitor, have the computer serviced.  
Make sure that:  
You cannot set a higher  
resolution than the  
present one on your  
external monitor.  
Ÿ The ThinkPad display driver is installed correctly.  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
3. Select the Settings tab in the "Display Properties" window.  
4. Click Advanced...; then click the Adapter tab.  
Make sure that the ThinkPad display driver is installed.  
If you are not sure that the ThinkPad display driver is installed correctly,  
reinstall it.  
Ÿ An appropriate display type is selected.  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
3. Make sure the settings in the "Display Properties" window are correct.  
4. Click OK to close the window.  
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Troubleshooting charts  
Problem  
Action  
The screen is unread-  
able or distorted.  
Make sure that:  
Ÿ The ThinkPad display driver is installed correctly.  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
3. Select the Settings tab in the "Display Properties" window.  
4. Click Advanced...; then click the Adapter tab.  
Make sure that the ThinkPad display driver is installed.  
If you are not sure that the ThinkPad display driver is installed correctly,  
reinstall it.  
Ÿ The display is set correctly.  
1. Click Start and move the cursor to Settings; then click Control Panel.  
2. Double-click Display.  
3. Make sure the settings in the "Display Properties" window are correct.  
4. Click OK to close the window.  
If the settings are correct, run the tests described in the manual supplied with the  
external monitor. If the tests show that the external monitor is OK, have the com-  
puter serviced.  
Wrong characters  
appear on the screen.  
Did you install the operating system or application program with the correct proce-  
dure?  
If you did, have the external monitor serviced.  
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Troubleshooting charts  
Other option problems  
Problem  
Action  
An IBM option that you  
just installed does not  
work.  
Make sure that:  
Ÿ The option is designed for your computer.  
Ÿ The option was installed following the instructions supplied with the option or  
this book.  
Ÿ Other installed options or cables are not loose.  
Ÿ There is no I/O address or interrupt level (IRQ) DMA channel conflict. To see  
the system resource status, double-click Device Manager from the Control  
Panel. (See also "Resolving System Resource Conflicts" in the Online User's  
Guide).  
If the test program for the option did not find the problem, have the computer and  
option serviced.  
An IBM option that used  
to work no longer works.  
Make sure that:  
Ÿ The option is securely connected to your computer.  
Ÿ If the option came with its own test instructions, use those instructions to test  
the option.  
Ÿ There is no system resource conflict (see "Resolving System Resource Con-  
flicts" in the Online User's Guide).  
If these items are correct and the test program did not find the problem, have the  
computer and the option serviced.  
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Troubleshooting charts  
Software problems  
Problem  
Action  
An application does not  
run correctly.  
Check the following to make sure that the problem is not being caused by the  
application:  
Ÿ Your computer has the minimum required memory to run the application.  
Refer to the manuals supplied with the application.  
Ÿ The application is designed to operate with the Windows operating system.  
Ÿ Other applications run correctly on your computer.  
Ÿ The necessary device drivers are installed. See the Online User's Guide.  
Ÿ The application works OK when it is run on some other computer.  
If an error message appears when you are using the application program, refer to  
the manuals supplied with the application.If these items are correct and you still  
have a problem, contact your place of purchase or the service representative for  
help.  
The Windows Safe  
Mode screen appears.  
Your computer may not have shutdown properly the last time. In Safe Mode, shut-  
down and restart your computer.  
If you still have a problem, contact your place of purchase or the service repre-  
sentative for help.  
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Troubleshooting charts  
Other problems  
Problem  
Action  
The computer locks or  
does not accept any  
input.  
Ÿ Push and hold the power switch for about five seconds, then release it to turn  
off the computer. Restart the computer.  
The computer does not  
turn off with the power  
switch.  
If the standby lamp is on and you are working under battery power, change the  
battery to a fully charged one or change your power source to ac power.  
If you still have a problem, push and hold the power switch for about five seconds,  
then release it to turn off the computer. Restart the computer.  
The computer does not  
start from a diskette.  
Make sure that the startup sequence in the BIOS Utility is set so that the com-  
puter starts up from the diskette drive (see “Startup Configuration” on page 21).  
Performance degrades  
when the computer gets  
hot during use.  
The processor speed might decrease under the following conditions:  
Ÿ Use in a hot environment  
Ÿ High-powered processing that requires high-power consumption  
This is not a defect.  
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Recovering lost or damaged software  
Recovering lost or damaged software  
This section describes how to recover lost or damaged software. The  
following table shows what is needed to recover your system.  
Problem  
Tools Provided  
For More Information  
You need to diagnose the com-  
puter.  
Use the PC-Doctor** program.  
See “Using the PC-Doctor  
program” for general information.  
You need to recover a lost or  
damaged device driver.  
Use the ThinkPad Software  
Selections CD.  
See “Using the ThinkPad Soft-  
ware Selections CD” for general  
information. The CD-ROM also  
contains online help for detailed  
instructions.  
You need to recover (reinstall) a  
lost or damaged software applica-  
tion.  
Use the ThinkPad Software  
Selections CD.  
See “Using the ThinkPad Soft-  
ware Selections CD” for general  
information. The CD-ROM also  
contains online help for detailed  
instructions.  
You need to recover your entire  
hard disk.  
Use the Recovery CD.  
See “Using the Recovery CD” on  
page 110 for general information.  
Using the PC-Doctor program  
The PC-Doctor program allows you to run diagnostics tests on your  
computer. You have the option to run test sets, or individual tests.  
To run PC-Doctor, do as follows:  
1. Click Start.  
2. Move the cursor to Programs, PC-Doctor; then click PC-Doctor  
for Windows.  
3. Follow the instructions on the screen.  
Using the ThinkPad Software Selections CD  
The ThinkPad Software Selections CD is provided for your installa-  
tion convenience. If you need to reinstall a software application or a  
hardware device driver, put the ThinkPad Software Selections CD in  
your CD-ROM drive. The menu of the features appears automat-  
ically.  
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Recovering lost or damaged software  
Your Software Selections CD contains telephone numbers for some  
software vendors. These vendors can help you with questions about  
their software. See the CD for details.  
The following features are included:  
Ÿ Welcome  
This main page describes the Software Selections CD and its  
features.  
Ÿ Install Software  
Use this page to do the following:  
– Reinstall a software application  
– Reinstall hardware device drivers  
Ÿ Uninstall Software  
Use this page to remove software installed on your computer.  
Ÿ Advanced Functions  
Use this page to do the following:  
– Change language and location settings for the ThinkPad  
Software Selections program.  
– Create a Software Selections CD image on your computer.  
Ÿ Read the License Agreement  
This page contains the license agreement for using the ThinkPad  
Software Selections CD.  
Ÿ Help  
Use this page to learn how to use the ThinkPad Software  
Selections program.  
Using the Recovery CD  
You can restore the contents of your hard disk to what it was at the  
time of purchase.  
Attention: The Recovery program erases your entire hard disk,  
including the operating system, software, and personal data. It then  
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Recovering lost or damaged software  
restores your operating system and hard disk to its factory-shipped  
configuration.  
The Recovery CD consists of the original preinstalled software and  
device drivers.  
The recovery process might take up to 2 hours.  
Your computer supports startable (or bootable) CDs. To use the  
Recovery CD, do as follows:  
1. Insert the Recovery CD into the CD-ROM drive.  
2. Power off the computer; then turn on the computer.  
Notes:  
a. Make sure that the boot priority for CD-ROM is higher than  
the hard disk drive. See “Startup Configuration” on page 21.  
b. While the ThinkPad logo is being displayed, the message  
"Press F12 to choose temporary device" appears. Press F12  
and select CD-ROM.  
3. Follow the instructions on the screen.  
4. When a completion message appears, remove the Recovery CD  
from the CD-ROM drive.  
5. Restart the computer.  
The computer restarts with the preinstalled configuration.  
ThinkPad Web site or Bulletin Board  
IBM supplies all of the latest hardware device drivers and system  
BIOS for your computer on the ThinkPad Web site at:  
http://www.pc.ibm.com/support  
You can also use the IBM bulletin board service.  
For more information about online support services, see “Online  
support services” on page 116.  
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Getting service  
Preparations  
If you need further assistance, you can call your IBM reseller or  
IBM marketing representative.  
You will need to know the following information when requesting  
repair service:  
Ÿ Identification number of your computer  
Ÿ Options installed in your system  
Note: Use the record sheet on “Option list” on page 114.  
Ÿ Error message or problem  
Note: Error messages can help identify which service action  
is required and help the service representative provide  
quick and efficient service.  
Use the record sheet on “Problem recording sheet” on  
page 115.  
About Your Warranty  
During the warranty period, you might be responsible for repair  
costs if the product damage was due to misuse, accident, modifi-  
cation, unsuitable physical or operating environment, or improper  
maintenance.  
For full information on product warranties, see Appendix B,  
“Product warranties and notices” on page 129.  
For your convenience, write the service phone numbers here:  
______________________________  
______________________________  
Copyright IBM Corporation 1999  
113  
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Information on your computer  
Information on your computer  
Option list  
Ø DIMM  
Ø PC Cards  
_____MB  
___________________  
_____MB  
___________________  
Ø _____GB Hard Disk Drive  
Ø Battery Pack  
Identification numbers  
The serial number label is on the bottom of your computer. Write  
down the machine type and serial number (S/N) in the following box.  
IBM Product Name  
Machine Type  
Serial Number (S/N)  
ThinkPad i Series 1200/1300  
1611-/1711-________________  
_____________________  
Serial number label  
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Information on your computer  
Problem recording sheet  
Ÿ Computer information:  
Machine type:__________  
Serial number:__________  
Date of purchase:___/___/___  
Ÿ Type of problem:  
Ø Continuous problem  
Ø Intermittent problem  
Ÿ Error code:  
Ÿ The operating system and its version number, if available:  
Ø Windows 98 Version_____  
Ø Windows 2000 Version_____  
Ÿ Application programs running at the time of the problem:  
_________________________________________________  
_________________________________________________  
Ÿ Problem symptom:  
Describe the problem more specifically:  
_________________________________________________  
_________________________________________________  
_________________________________________________  
Ÿ Can the problem be reproduced?  
Ø Yes  
Ø No  
If yes, describe how it can be reproduced:  
_________________________________________________  
_________________________________________________  
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Customer service and support  
Customer service and support  
Purchasing an IBM PC hardware product entitles you to receive  
support and services during the limited warranty period. If you need  
additional support and services, a wide variety of extended solutions  
that addresses most needs are available for purchase.  
Online support services  
You can contact us on the Internet for answers to your technical  
support questions. If you link to our support home page, you can  
search for technical tips, download update drivers, and find out about  
many other things. You can visit the site at the following URL:  
http://www.pc.ibm.com/thinkpad  
Personalized web-based site PC support provides PC users easy  
access to online support, including personalized IBM web site tai-  
lored to their machine type, computing environment, and individual  
interests such as business applications or games. Customers profile  
once with IBM and are thereafter greeted by name and presented  
targeted information selected specifically to meet their particular  
needs. For example, a corporate ThinkPad user might receive infor-  
mation on Microsoft Windows NT and remote connectivity. IBM cus-  
tomers can also elect to receive proactive e-mail, alerting them to  
time-saving hints and tips and product-specific update such as  
modem speed and BIOS files. Interactive web-based forums are  
monitored around the clock by IBM specialists, complementing its  
support on all the major internet service providers. You can set up  
your profile at:  
http://www.pc.ibm.com/support  
Fax information  
In the U.S. and Canada, if you have a touch-tone telephone and  
access to a fax machine, you can receive marketing and technical  
information on such topics as computer hardware, operating  
systems, and local area networks (LANs) by fax. You can call the  
IBM PC Company Automated Fax System 24 hours a day, 7 days a  
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Customer service and support  
week. Follow the recorded instructions, and the information that you  
request will be sent to your fax machine.  
To access the IBM PC Company Automated Fax System, call:  
Ÿ In the U.S., 1-800-426-3395.  
Ÿ In Canada, 1-800-465-3299.  
Help by telephone  
You can get support and information by telephone during the limited  
warranty period at no additional charge, through the IBM PC Support  
Line. Experienced technical-support representatives will be on hand  
to assist you in answering any questions you might have, such as:  
Ÿ How to set up your computer  
Ÿ How to install and set up your IBM options purchased directly  
from IBM or through an IBM reseller  
Ÿ How to use the 30-day support for the preloaded operating  
system  
Ÿ How to get service  
Please have the following information ready when you call:  
Ÿ Serial number of your computer and proof of purchase  
Ÿ Description of the problem  
Ÿ Exact wording of the error message  
Ÿ Hardware and software configuration information for your system  
Before you call, run PC-Doctor diagnostics to help identify the cause  
of your computer problem. See “Using the PC-Doctor program” on  
page 109 for more information about PC-Doctor.  
If possible, be at your computer when you call.  
Ÿ In the U.S. and Puerto Rico, call 1-800-772-2227.  
Ÿ In Canada, call 1-800-565-3344.  
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Customer service and support  
These lines are available 24 hours a day, 7 days a week. The  
answering technical-support representative can also fax or mail you  
technical or product information, such as:  
Ÿ Sales information  
Ÿ Product brochures  
Ÿ Locations of IBM resellers  
Ÿ Services available from IBM  
EasyServ  
ThinkPad EasyServ is a courier repair service for IBM mobile pro-  
ducts whereby your ThinkPad computer will be picked up, sent to  
IBM for repair, and then returned to the location of your choice. This  
service is available at no additional charge during the limited war-  
ranty period. Most computers can be repaired the day that it arrives  
at the IBM repair location.  
Support personnel first try to solve your problem over the phone. If  
they are unsuccessful, you can arrange for EasyServ service by  
calling the PC Support Line.  
If possible, you should use the original ThinkPad shipping materials  
that your computer came in, for re-sending it to IBM. If the box is not  
available, the courier will deliver a shipping carton and will return  
later to pick it up. This service is available only in the U.S. and  
Canada.  
Getting help around the world  
If you make frequent overseas trips or you are residing abroad, you  
can register with the International Warranty Service Office. The office  
will issue an International Warranty Service Certificate, which you  
can use wherever IBM or IBM resellers sell and service IBM PC pro-  
ducts.  
For more information on registering with the International Warranty  
Service Office, call 1-800-497-7426 in the U.S. or Canada.  
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Purchasing additional services  
Purchasing additional services  
During and after the limited warranty period, you can purchase addi-  
tional services, such as:  
Ÿ Support for IBM and non-IBM hardware, operating systems, and  
application programs  
Ÿ Network setup and configuration  
Ÿ Upgraded or extended hardware repair services  
Ÿ Custom installation  
The availability of the service and its name might vary by country.  
Enhanced PC support line  
Enhanced PC Support is available for desktop and mobile IBM com-  
puters that are not connected to a network. Technical support is pro-  
vided for IBM computers and IBM or non-IBM options, operating  
systems, and application programs on the supported products list.  
This service includes technical support for the following:  
Ÿ Installing and configuring your out-of-warranty IBM computer  
Ÿ Installing and configuring non-IBM options in IBM computers  
Ÿ Assistance with the preloaded operating system  
Ÿ Using selected application software and games  
Ÿ Tuning performance, such as memory management  
Ÿ Installing device drivers remotely  
Ÿ Setting up and using multimedia devices  
Ÿ Identifying system problems  
Ÿ Interpreting documentation  
You can purchase this service for a single incident or multiple inci-  
dents. For more information about purchasing Enhanced PC  
Support, see “Ordering support line services” on page 120.  
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Purchasing additional services  
Ordering support line services  
The Enhanced PC Support Line, Client Support Line, and Network  
and Server Support Line services are available for products on the  
Supported Products list.  
To receive a Supported Products list:  
Ÿ In the U.S.:  
– Call 1-800-772-2227.  
– Select the automated fax system option.  
– Select the service for which you would like a Supported Pro-  
ducts list:  
- For the Enhanced PC Support Line, select document  
11682.  
- For the Network and Server Support Line, select docu-  
ment 11683.  
Ÿ In Canada  
– Call 1-800-465-7999 or 1-800-465-7999.  
Ÿ In other countries, contact your IBM reseller or IBM marketing  
representative.  
For more information on how to purchase the Support Line Services:  
Ÿ In the U.S.: call 1-800-772-2227.  
Ÿ In Canada: call 1-800-465-7999.  
Ÿ In other countries, contact your IBM reseller or IBM marketing  
representative.  
Warranty and repair services  
You can extend your period of ThinkPad EasyServ warranty service.  
Ÿ In the U.S., for more information on warranty extensions, call  
1-888-426-4343.  
For more information on service offerings in the U.S. only, please  
refer to the following web page:  
http://www.pc.ibm.com/us/infobrf/ibserv1.html#info  
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Purchasing additional services  
Ÿ In Canada, for more information on warranty extensions: call  
1-800-465-7999.  
Ÿ In other countries, contact your IBM reseller or IBM marketing  
representative.  
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Purchasing additional services  
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Appendix A. Features and specifications  
This appendix describes the features and specifications for the com-  
puter.  
Copyright IBM Corporation 1999  
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Features  
Features  
Processor  
IntelMobile Celeronprocessor with on-die external cache  
Memory  
Base: 32MB or 64MB  
Option: 32/64/128MB DIMM  
Total: Max. 192 MB  
Storage devices  
2.5–inch hard disk drive  
Display  
The color display uses TFT technology or HPA technology  
Up to 1024–by-768 resolution on the 13.3–inch TFT LCD  
Up to 800–by-600 resolution on the 12.1–inch TFT/HPA LCD or  
13.0–inch HPA LCD  
Up to 1280–by–1024 resolution on the external monitor  
Brightness control  
Contrast control (available only on HPA models)  
Keyboard  
87–key, 88–key, or 92–key  
TrackPoint  
Easy Launch buttons  
Fn key function  
Windows keys  
External diskette drive  
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Features  
To get the best performance from your diskette drive, use high-  
quality diskettes (such as IBM diskettes) that meet or exceed the fol-  
lowing standards:  
1–MB, 3.5–inch, unformatted diskette:  
Ÿ ANSI (American National Standards Institute) X3.137  
Ÿ ISO (International Standards Organization) 8860  
Ÿ ECMA (European Computer Manufacturers Association) 100  
2–MB, 3.5–inch, unformatted diskette:  
Ÿ ANSI X3.171  
Ÿ ISO 9529  
Ÿ ECMA 125  
Internal CD-ROM drive  
24X max. speed  
External interface  
Parallel connector (IEEE 1284A)  
External-input-device connector (PS/2)  
External-monitor connector  
PC Card slot (one Type I, Type II, or Type III PC Card)  
Headphone jack  
Microphone jack (supports a self-battery-powered condenser  
microphone)  
Stereo line-in jack  
Universal Serial Bus (USB) connector (two)  
Telephone connector  
Network connector (Ethernet 10BaseT or 100BaseT) — available  
on select models  
FireWire connector (IEEE 1394) — available on select models  
Appendix A. Features and specifications 125  
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Specifications  
Specifications  
Size  
Width: 310 mm (12.20 in.)  
Depth: 250 mm (9.84 in.)  
Height: 35 mm (1.38 in.)  
Environment  
Temperature (at altitudes less than 2438 m 8000 ft.“):  
Ÿ Operating with no diskette: 5°C to 35°C (41°F to 95°F)  
Ÿ Operating with a diskette: 10°C to 35°C (50°F to 95°F)  
Ÿ Nonoperating: -20°C to 60°C (-4°F to 140°F)  
Note: When you charge the battery pack, its temperature must  
be at least 10°C (50°F).  
Relative humidity:  
Ÿ Operating with no diskette: 8% to 95%  
Ÿ Operating with a diskette: 8% to 80%  
Maximum altitude: 3048 m (10000 ft.) in unpressurized conditions  
Ÿ Maximum temperature at 3048 m (10000 ft.): 31.3°C (88°F)  
Heat output  
Approximately 48 Kcal per hour  
Electrical (AC Adapter)  
Sine-wave input, at 50 to 60 Hz is required  
The input rating of the AC Adapter: 100–240 V ac, 50/60 Hz  
Battery Pack  
Nickel Metal Hydride  
Ÿ Nominal voltage: 9.6 V dc  
Ÿ Capacity: 4.5 AH  
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IBM power cords  
IBM power cords  
To use the AC Adapter outside the country where you purchased  
your computer, you need an ac power cord that is certified for the  
country or region you are visiting. You can purchase one through an  
IBM authorized reseller or IBM marketing representative in that  
country or region.  
Attention: Using an incompatible power cord might cause severe  
damage to your computer.  
For 2–pin power cords:  
IBM power  
cord part  
number  
Used in these countries or regions  
13H5264  
Bahamas, Barbados, Bermuda, Bolivia, Canada,  
Cayman Islands, Colombia, Costa Rica, Dominican  
Republic, Ecuador, El Salvador, Guatemala, Guyana,  
Haiti, Honduras, Jamaica, Korea (South), Mexico,  
Netherlands Antilles, Nicaragua, Panama, Peru,  
Philippines, Saudi Arabia, Suriname, Taiwan,  
Thailand, Trinidad (West Indies), United States of  
America, Venezuela  
13H5267  
13H5270  
Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai,  
Fiji, India, Ireland, Kenya, Kuwait, Macao, Malaysia,  
Nigeria, Oman, People's Republic of China (including  
Hong Kong), Qatar, Singapore, United Kingdom  
Austria, Bosnia-Herzegovina, Belgium, Bulgaria,  
Chile, Croatia, Czech Republic, Denmark, Egypt,  
Finland, France, Germany, Greece, Hungary,  
Iceland, Indonesia, Israel, Italy, Macedonia,  
Netherlands, Norway, Poland, Portugal, Romania,  
Slovakia, Slovenia, Spain, Sweden, Switzerland,  
Turkey, Yugoslavia  
13H5273  
13H5276  
Japan  
Argentina, Australia, New Zealand, Papua New  
Guinea, Paraguay, Uruguay  
13H5279  
Bangladesh, Pakistan, South Africa, Sri Lanka  
Appendix A. Features and specifications 127  
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IBM power cords  
For 3–pin power cords:  
Note: The grounded adapter is required for full MPRII compliance. If  
a 3–pin power cord came with your computer, see “Safety  
information” on page vii.  
IBM power  
cord part  
number  
02K0539  
76H3514  
Used in these countries or regions  
People's Republic of China (other than Hong Kong)  
Argentina, Australia, New Zealand, Papua New  
Guinea, Paraguay, Uruguay  
76H3516  
Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil,  
Canada, Cayman Islands, Colombia, Costa Rica,  
Curacao, Dominican Republic, Ecuador, El Salvador,  
Guatemala, Guyana, Haiti, Honduras, Jamaica,  
Korea (South), Liberia, Mexico, Netherlands Antilles,  
Nicaragua, Panama, Peru, Philippines, Saudi Arabia,  
Suriname, Taiwan, Thailand, Trinidad (West Indies),  
United States of America, Venezuela  
76H3518  
Austria, Belgium, Bosnia-Herzegovina, Bulgaria,  
Croatia, Czech Republic, Egypt, Finland, France,  
Germany, Greece, Hungary, Iceland, Indonesia,  
Macao, Macedonia, Netherlands, Norway, Poland,  
Portugal, Romania, Slovakia, Slovenia, Spain,  
Sweden, Turkey, Yugoslavia  
76H3520  
76H3522  
Denmark  
Bangladesh, Myanmar, Pakistan, South Africa, Sri  
Lanka  
76H3524  
Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai,  
Fiji, Hong Kong, India, Ireland, Kenya, Kuwait,  
Malaysia, Nigeria, Oman, Qatar, Singapore, United  
Kingdom  
76H3528  
76H3530  
76H3532  
76H3535  
Liechtenstein, Switzerland  
Chile, Ethiopia, Italy, Libya  
Israel  
Korea  
128 ThinkPad i Series 1200/1300 User's Reference  
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Appendix B. Product warranties and notices  
International Business Machines  
Corporation  
Armonk, New York 10504  
Statement of Limited Warranty  
The warranties provided by IBM in this Statement of Limited War-  
ranty apply only to Machines you originally purchase for your use,  
and not for resale, from IBM or your reseller. The term "Machine"  
means an IBM machine, its features, conversions, upgrades, ele-  
ments, or accessories, or any combination of them. The term  
"Machine" does not include any software programs, whether pre-  
loaded with the Machine, installed subsequently or otherwise. Unless  
IBM specifies otherwise, the following warranties apply only in the  
country where you acquire the Machine. Nothing in this Statement of  
Limited Warranty affects any statutory rights of consumers that  
cannot be waived or limited by contract. If you have any questions,  
contact IBM or your reseller.  
Machine: IBM ThinkPad i Series 1200/1300 and the Battery Pack  
Warranty Period*: One Year  
*Elements and accessories are warranted for three months. Contact  
your place of purchase for warranty service information. Some IBM  
Machines are eligible for On-site warranty service depending on the  
country where service is performed.  
The IBM Warranty for Machines  
IBM warrants that each Machine 1) is free from defects in materials  
and workmanship and 2) conforms to IBM's Official Published Spec-  
ifications. The warranty period for a Machine is a specified, fixed  
period commencing on its Date of Installation. The date on your  
sales receipt is the Date of Installation, unless IBM or your reseller  
informs you otherwise.  
Copyright IBM Corporation 1999  
129  
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During the warranty period IBM or your reseller, if approved by IBM  
to provide warranty service, will provide repair and exchange service  
for the Machine, without charge, under the type of service designated  
for the Machine and will manage and install engineering changes  
that apply to the Machine.  
If a Machine does not function as warranted during the warranty  
period, and IBM or your reseller is unable to either 1) make it do so  
or 2) replace it with one that is at least functionally equivalent, you  
may return it to your place of purchase and your money will be  
refunded. The replacement may not be new, but will be in good  
working order.  
Extent of Warranty  
The warranty does not cover the repair or exchange of a Machine  
resulting from misuse, accident, modification, unsuitable physical or  
operating environment, improper maintenance by you, or failure  
caused by a product for which IBM is not responsible. The warranty  
is voided by removal or alteration of Machine or parts identification  
labels.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES  
AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS,  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE  
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRAN-  
TIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO  
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO  
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WAR-  
RANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY  
NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE  
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WAR-  
RANTIES APPLY AFTER THAT PERIOD.  
Items Not Covered by Warranty  
IBM does not warrant uninterrupted or error-free operation of a  
Machine.  
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Unless IBM specifies otherwise, IBM provides non-lBM machines  
WITHOUT WARRANTIES OF ANY KIND.  
Any technical or other support provided for a Machine under war-  
ranty, such as assistance via telephone with "how-to" questions and  
those regarding Machine set-up and installation, will be provided  
WITHOUT WARRANTIES OF ANY KIND.  
Warranty Service  
To obtain warranty service for the Machine, you should contact your  
reseller or call IBM. In the United States, call IBM at  
1-800-IBM-SERV (426–7378). In Canada, call IBM at  
1-800-465-6666. You may be required to present proof of purchase.  
IBM or your reseller provides certain types of repair and exchange  
services, either at your location or at a service center, to keep  
Machines in, or restore them to, conformance with their Specifica-  
tions. IBM or your reseller will inform you of the available types of  
service for a Machine based on its country of installation. IBM may  
repair the failing Machine based on its country of installation. IBM  
may repair the failing Machine or exchange it at its discretion.  
When warranty service involves the exchange of a Machine or part,  
the item IBM or your reseller replaces becomes its property and the  
replacement becomes yours. You represent that all removed items  
are genuine and unaltered. The replacement may not be new, but  
will be in good working order and at least functionally equivalent to  
the item replaced. The replacement assumes the warranty service  
status of the replaced item.  
Any feature, conversion, or upgrade, IBM or your reseller services  
must be installed on a Machine which is 1) for certain Machines, the  
designated, serial-numbered Machine and 2) at an engineering-  
change level compatible with the feature, conversion, or upgrade.  
Many features, conversions, or upgrades involve the removal of parts  
and their return to IBM. A part that replaces a removed part will  
assume the warranty service status of the removed part.  
Appendix B. Product warranties and notices 131  
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Before IBM or your reseller exchanges a Machine or part, you agree  
to remove all features, parts, options, alterations, and attachments  
not under warranty service.  
You also agree to:  
1. ensure that the Machine is free of any legal obligations or  
restrictions that prevent its exchange.  
2. obtain authorization from the owner to have IBM or your reseller  
service a Machine that you do not own; and  
3. where applicable, before service is provided  
a. follow the problem determination, problem analysis, and  
service request procedures that IBM or your reseller pro-  
vides,  
b. secure all programs, data, and funds contained in a Machine,  
c. provide IBM or your reseller with sufficient, free, and safe  
access to your facilities to permit them to fulfill their obli-  
gations, and  
d. inform IBM or your reseller of changes in a Machine's  
location.  
IBM is responsible for loss of, or damage to, your Machine while it is  
1) in IBM's possession or 2) in transit in those cases where IBM is  
responsible for the transportation charges.  
Neither IBM nor your reseller is responsible for any of your confiden-  
tial, proprietary or personal information contained in a Machine which  
you return to IBM or your reseller for any reason. You should remove  
all such information from the Machine prior to its return.  
Production Status  
Each IBM Machine is manufactured from new parts, or new and  
used parts. In some cases, the Machine may not be new and may  
have been previously installed. Regardless of the Machine's pro-  
duction status, IBM's appropriate warranty terms apply.  
Limitation of Liability  
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Circumstances may arise where, because of a default on IBM's part  
or other liability, you are entitled to recover damages from IBM. In  
each such instance, regardless of the basis on which you are entitled  
to claim damages from IBM (including fundamental breach,  
negligence, misrepresentation, or other contract or tort claim), IBM is  
liable for no more than:  
1. damages for bodily injury (including death), and damage to real  
property and tangible personal property; and  
2. the amount of any other actual direct damages, up to the greater  
of $100,000 (or equivalent in local currency) or the charges (if  
recurring, 12 months' charges apply) for the Machine that is the  
subject of the claim.  
This limit also applies to IBM's suppliers and your reseller. It is the  
maximum for which IBM, its suppliers, and your reseller are collec-  
tively responsible for.  
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE  
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR  
LOSSES OR DAMAGES (OTHER THAN THOSE UNDER THE  
FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO,  
YOUR RECORDS OR DATA; OR 3) ECONOMIC CONSEQUENTIAL  
DAMAGES (INCLUDING LOST PROFITS OR SAVINGS) OR INCI-  
DENTAL DAMAGES, EVEN IF IBM, ITS SUPPLIERS OR YOUR  
RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURIS-  
DICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE  
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
Appendix B. Product warranties and notices 133  
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Notices  
Notices  
References in this publication to IBM products, programs, or services  
do not imply that IBM intends to make these available in all countries  
in which IBM operates. Any reference to an IBM product, program, or  
service is not intended to state or imply that only IBM's product,  
program, or service may be used. Any functionally equivalent  
product, program, or service that does not infringe any of IBM's intel-  
lectual property rights may be used instead of the IBM product,  
program, or service. Evaluation and verification of operation in con-  
junction with other products, except those expressly designated by  
IBM, are the user's responsibility.  
IBM may have patents or pending patent applications covering  
subject matter in this document. The furnishing of this document  
does not give you any license to these patents. You can send  
license inquiries, in writing, to the IBM Director of Licensing, IBM  
Corporation, 500 Columbus Avenue, Thornwood, NY 10594, U.S.A.  
Year 2000 readiness and instructions  
A product is Year 2000 Ready if the product, when used in accord-  
ance with its associated documentation, is capable of correctly proc-  
essing, providing and/or receiving date data within and between the  
20th and 21st centuries, provided all other products (for example,  
software, hardware, and firmware) used with the product properly  
exchange date data with it.  
This IBM PC hardware product has been designed to process four-  
digit date information correctly within and between the 20th and 21st  
centuries.  
This IBM PC product cannot prevent errors that might occur if soft-  
ware you use or exchange data with is not ready for the Year 2000.  
IBM software that comes with this product is Year 2000 Ready.  
However, software from other companies might come with this IBM  
PC product. Although IBM cannot take responsibility for the read-  
iness of that software, these companies have stated that it is ready.  
You should contact the software developers directly if you wish to  
verify readiness, understand limitations, or look for any software  
updates.  
134 ThinkPad i Series 1200/1300 User's Reference  
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Notices  
To learn more about IBM PC products and the Year 2000, visit our  
Web site at http://www.pc.ibm.com/year2000. The information and  
tools there can help you with your Year 2000 transition plan, espe-  
cially if you have multiple IBM PCs. IBM encourages you to check  
periodically for updated information.  
Trademarks  
The following terms, in this publication, are trademarks of the IBM  
Corporation in the United States or other countries or both:  
IBM  
PS/2  
ThinkPad  
TrackPoint IV  
Microsoft, Windows, Windows NT, and the Windows 95 flag logo are  
trademarks or registered trademarks of Microsoft Corporation.  
Pentium, Celeronand MMXare trademarks or registered trade-  
marks of Intel Corporation in the U.S. and other countries.  
FireWireis a trademark of Apple Computer, Inc.  
Other company, product, and service names, which may be denoted  
by a double asterisk (**), may be trademarks or service marks of  
others.  
Electronic emission notices  
Federal Communications Commission (FCC) statement  
ThinkPad i Series 1200/1300  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment gen-  
erates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television  
Appendix B. Product warranties and notices 135  
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Notices  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Ÿ Reorient or relocate the receiving antenna.  
Ÿ Increase the separation between the equipment and receiver.  
Ÿ Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Ÿ Consult an IBM authorized dealer or service representative for  
help.  
Properly shielded and grounded cables and connectors must be  
used in order to meet FCC emission limits. Proper cables and con-  
nectors are available from IBM authorized dealers. IBM is not  
responsible for any radio or television interference caused by using  
other than recommended cables and connectors or by unauthorized  
changes or modifications to this equipment.  
Unauthorized changes or modifications could void the user's  
authority to operate the equipment. This device complies with Part 15  
of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including inter-  
ference that may cause undesired operation.  
Responsible party:  
International Business Machines Corporation  
New Orchard Road  
Armonk, NY 10504  
Telephone 1-919-543-2193  
Tested To Comply  
With FCC Standards  
FOR HOME OR OFFICE USE  
Canadian Department of Communications compliance statement  
This equipment does not exceed Class B limits per radio noise emis-  
sions for digital apparatus, set out in the Radio Interference Regu-  
lation of the Canadian Department of Communications.  
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Notices  
Avis de conformité aux normes du ministère des Communications du  
Canada  
Cet équipement ne depase pas les limites de Classe B d'émission  
de bruits radioélectriques pour les appareils numériques, telles que  
prescrites par le Règlement sur le brouillage radioélectrique étabili  
par le ministerè des Communications du Canada.  
European Community Directive conformance statement  
This product is in conformity with the protection requirements of EC  
Council Directive 89/336/EEC on the approximation of the laws of the  
Member States relating to electromagnetic compatibility.  
A declaration of Conformity with the requirements of the Directive  
has been signed by IBM United Kingdom Limited, PO BOX 30  
Spango Valley Greenock Scotland PA160AH.  
This product satisfies the Class B limits of EN 55022.  
Telecommunication notice  
Federal Communications Communication (FCC) and Telephone  
Company Requirements (Part 68 of the FCC Rules)  
1. The Telephone Consumer Protection Act of 1991 makes it  
unlawful for any person to use a computer or other electronic  
device to send any message via a telephone fax machine unless  
such message clearly contains in a margin at the top or bottom  
of each transmitted page or on the first page of the transmission,  
the date and time it is sent, and an identification of the business  
or other entity, or other individual sending the message and the  
telephone number of the sending machine or such business,  
other entity, or individual. In order to program this information  
into your computer, you should be sure to follow the installation  
instructions for your fax software package.  
2. The built-in modem is built into the ThinkPad computer. It com-  
plies with Part 68 of the FCC Rules. A label is affixed to the  
bottom of the computer that contains, among other things, the  
FCC registration number, USOC, and Ringer Equivalency  
Number (REN) for this equipment. If these numbers are  
requested, look at the label and provide this information to your  
telephone company.  
Appendix B. Product warranties and notices 137  
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Notices  
3. The REN is useful to determine the quantity of devices you may  
connect to your telephone line and still have those devices ring  
when your number is called. IN most, but not all, areas, the sum  
of the RENs of all devices should not exceed five (5.0). To be  
certain of the number of devices you may connect to you line, as  
determined by the REN, you should call your local telephone  
company to determine the maximum REN for your calling area.  
4. If the built-in modem causes harm to the telephone network, the  
telephone company may discontinue your service temporarily. If  
possible, they will notify you in advance. But, if advance notice  
isn't practical, you will be notified as soon as possible. You will  
be advised of your right to file a complaint with the FCC.  
5. Your telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect the proper  
operation of your equipment. If they do, you will be given  
advance notice so as to give you an opportunity to maintain  
uninterrupted service.  
6. If you experience trouble with this built-in modem, contact your  
IBM Authorized Seller, or the IBM Corporation, 500 Columbus  
Avenue, Thornwood, NY 10594, 1-800-772-2227, for  
repair/warranty information. The telephone company may ask  
you to disconnect this equipment from the network until the  
problem has been corrected, or until you are sure the equipment  
is not malfunctioning.  
7. No customer repairs are possible to the modem. If you experi-  
ence trouble with this equipment, contact your Authorized Seller  
or the IBM Corporation for information.  
8. The modem may not be used on coin service provided by the  
telephone company. Connection to party lines is subject to state  
tariffs. Contact your state public utility commission or corporation  
commission for information.  
9. When ordering network interface (NI) service from the Local  
Exchange Carrier, specify service arrangement USOC RJ11C.  
Fax branding  
The Telephone Consumer Protection Act of 1991 makes it unlawful  
for any person to use a computer or other electronic device,  
including fax machines, to send any message unless such message  
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Notices  
clearly contains in a margin at the top or bottom of each transmitted  
page or on the first page of the transmission, the date and time it is  
sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the  
sending machine or such business, other entity, or individual. (The  
telephone number provided may not be a 900 number or any other  
number for which charges exceed local or long-distance transmission  
charges.)  
In order to program this information into your fax machine, follow the  
setup instructions for RingCentral**.  
Notice for Australia  
The following notice applies when using the telephony functions:  
FOR SAFETY REASONS, ONLY CONNECT AUSTEL PERMITTED  
OR CERTIFIED EQUIPMENT.  
Industry Canada requirements  
Notice  
The Industry Canada label identifies certified equipment. This certif-  
ication means that the equipment meets certain telecommunications  
networks protective, operational, and safety requirement. The Depart-  
ment does not guarantee the equipment will operate to the user's  
satisfaction.  
Before installing this equipment, users should ensure that it is per-  
missible to be connected to the facilities of the local telecommuni-  
cations company. The equipment must also be installed using an  
acceptable method of communication. In some cases, the company's  
inside wiring associated with a single line individual service may be  
extended by means of a certified connector assembly (telephone  
extension cord). The customer should be aware that compliance with  
the above conditions may not prevent degradation of service in some  
situations.  
Repairs to certified equipment should be made by an authorized  
Canadian maintenance facility designated by the supplier. Any  
repairs of alterations made by the user to this equipment, or equip-  
Appendix B. Product warranties and notices 139  
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Notices  
ment malfunctions, may give the telecommunications company cause  
to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical  
ground connections of the power utility, telephone lines and internal  
metallic water pipe system, if present, are connected together. This  
precaution may be particularly important in rural areas.  
Caution  
Users should not attempt to make such connections themselves, but  
should contact the appropriate electric inspection authority, or  
electrician, as appropriate.  
The Ringer Equivalent Number (REN) assigned to each terminal  
device provides an indication of the maximum number of terminals  
allowed to be connected to a telephone interface. The termination on  
an interface may consist of any combination of devices subject only  
to the requirement that the sum of the Ringer Equivalence Number of  
all the devices does not exceed 5.  
Avis  
L'etiquette dus ministère l'Industrie Canada identifie le matériel  
homologué. Cette étiquette certifie que le matériel est conforme à  
certaines normes de protection, d'exploitation et de sécurité des  
réseaux de télécommunications. Le Ministère n'assure toutefois pas  
que le matériel fonctionnera à la satisfaction de l'utilisateur.  
Avant d'installer ce matériel, l'utilisateur doit s'assurer qui'l est permis  
de le raccorder aux installations de l'entreprise locale de  
télécommunication. Le matériel doit également être installé en  
suivant une méthode acceptée de raccordement. Dans certains cas,  
les fils intérieurs de l'entreprise utilisés pour un service individuel à  
ligne unique peuvent être prolongés au moyen d'un dispositif  
homologué de raccordement (cordon prolongateur téléphonique  
interne). L'abonné ne doit pas oublier qu'il est possibile que la  
conformité aux conditions énoncées ci-dessus n'empechent pas la  
dégradation du service dans certaines situations. Actuellement, les  
entreprises de télécommunication ne permettent pas que l'on  
raccorde leur matériel à des jacks d'abonné, sauf dans les cas précis  
prévus par les tarifs paticuliers de ces entreprises.  
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Les réparations de matériel homologué doivent être effectuées par  
un centre d'entretien canadien autorisé désigné par le fournisseur.  
La compagnie de télécommunications peut demader à l'utilisateur de  
débrancher un appareil à la suite de réparations ou de modifications  
effectuées par l'utilisateur ou à cause de mauvais fonctionnement.  
Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils  
de mise à la terre de la source d'énergie électrique, des lignes  
téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont  
raccordés ensemble. Cette précaution est particulièrement  
importante dans les régions rurales.  
Avertissement  
L'utilisateur ne doit pas tenter de faire ces raccordements lui-même;  
il doit avoir recours à un service d'inspection des installations  
électriques, ou à électricien, selon le cas.  
L'indice de charge (IC) assigné à chaque dispositif terminal indique,  
pour éviter toute surcharge, le pourcentage de la charge totale qui  
peut être raccordée à un circuit téléphonique bouclé utilisé par ce  
dispositif. La terminaison du circuit bouclé peut être constituée de  
n'importe quelle combinaison de dispositifs, pourvu que la somme  
des indices de charge de l'ensemble des dispositifs ne dépasse pas  
5.  
Regions where ThinkPad i Series 1200/1300 has ThinkPad  
modem integrated  
Your ThinkPad i Series 1200/1300 computer does not include a  
modem if it was not purchased within one of the following regions:  
Australia  
Austria  
Belgium  
Canada  
Denmark  
Finland  
France  
Germany  
Hong Kong  
Ireland (tone only, no pulse dialing)  
Appendix B. Product warranties and notices 141  
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Notices  
Italy  
Latin America  
Netherlands  
New Zealand  
Norway  
Portugal (tone only, no pulse dialing)  
Singapore  
Sweden  
Switzerland  
UK  
US  
Notice to European Users of the IBM ThinkPad Modem  
This equipment has been approved to Council Decision 98/ 482/EC -  
"CTR 21" for pan-European single terminal connection to the Public  
Switched Telephone Network (PSTN). However, due to differences  
between the individual PSTNs provided in different countries, the  
approval does not, of itself, give an unconditional assurance of suc-  
cessful operation on every PSTN termination point. In the event of  
problems, you should contact your equipment supplier in the first  
instance.  
Warning notice to New Zealand users of the IBM ThinkPad  
modem  
Ÿ The grant of a Telepermit for a device in no way indicates  
Telecom acceptance of responsibility for the correct operation of  
that device under all operating conditions.  
In particular the higher speeds at which this modem is capable of  
operating depend on a specific network implementation which is  
only one of many ways of delivering high quality voice telephony  
to customers. Failure to operate should not be reported as a fault  
to Telecom.  
In addition to satisfactory line conditions a modem can only work  
properly if:  
1. it is compatible with the modem at the other end of the call  
and  
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Notices  
2. the application using the modem is compatible with the appli-  
cation at the other end of the call - e.g. accessing the  
Internet requires suitable software in addition to a modem.  
Ÿ Some parameters required for compliance with Telecom's Tele-  
permit requirements are dependent on the equipment (PC) asso-  
ciated with this device. The associated equipment shall be set to  
operate within the following limits for compliance with Telecom's  
Specifications:  
1. There shall be no more than 10 call attempts to the same  
number within any 30 minute period for any single manual  
call initiation.  
2. The equipment shall go on-hook for a period of not less than  
30 seconds between the end of one attempt and the begin-  
ning of the next attempt.  
3. Where automatic calls are made to different numbers, the  
equipment shall go on-hook for a period of not less than 5  
seconds between the end of one attempt and the beginning  
of the next attempt.  
4. The equipment shall be set to ensure that calls are answered  
between 3 and 30 seconds of receipt of ringing (S0 set  
between 2 and 10). This ensures:  
a. a person calling your modem will hear a short burst of  
ringing before the modem answers. This confirms that  
the call has been successfully switched through the  
network.  
b. caller identification information (which occurs between  
the first and second ring cadences) is not destroyed.  
Ÿ The preferred method of dialling is to use DTMF tones (ATDT...)  
as this is faster and more reliable than pulse (decadic) dialling. If  
for some reason you must use decadic dialling, your communi-  
cations program must be set up to record numbers using the fol-  
lowing translation table as this modem does not implement the  
New Zealand "Reverse Dialling" standard.  
Number to be dialled:  
Number to program into  
computer:  
0
0
1
9
2
8
3
7
4
6
5
5
6
4
7
3
8
2
9
1
Appendix B. Product warranties and notices 143  
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Notices  
Note that where DTMF dialling is used, the numbers should be  
entered normally.  
NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE  
ABOVE CAUSES MAY INCUR A CHARGE FROM TELECOM.  
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Index  
CD-ROM  
inserting 16  
Numerics  
1394 connector, location  
4
problems 99  
removing 16  
CD-ROM drive 2, 16  
using 16  
CD-ROM eject button, location  
CD-ROM eject hole, location  
A
2
attaching 69  
audio CD  
2
changing the startup sequence 21  
cleaning the computer 42  
next track 13  
play/pause 13  
previous track 13  
stop/eject 13  
audio problems 100  
D
diskette drive, location  
diskette standards 125  
display 124  
5
B
changing output location 63  
modes 65  
battery life, extending 42  
battery pack  
drive-in-use lamp  
dual display 66  
8
latch location  
location  
6
6
maximizing the battery life 85  
replacing 39  
battery problems 98  
E
battery status  
location  
8
Easy Launch buttons  
7
location  
3
BIOS Utility 18  
EasyServ 118  
Basic System Settings menu 21  
Load Default Settings menu 25  
Onboard Devices Configuration  
menu 23  
enhanced PC support line 119  
error codes 90  
error messages 90  
external keyboard  
attaching 58  
starting 18  
Startup Configuration menu 21  
System Security menu 25  
external keypad  
attaching 58  
built-in microphone, location  
3
external monitor  
attaching 62  
location  
4
problems 104  
setting 83  
C
caps lock lamp  
8
external mouse  
attaching 58  
care and maintenance 40  
carrying the computer 42  
Copyright IBM Corporation 1999  
145  
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external-input-device connector  
location  
K
4
key combinations 12  
keyboard, specifications 124  
F
facsimile assistance 116  
FAQ 82  
features 124  
L
LCD  
display modes 65  
FireWire connector, location  
Fn key  
4
latch location  
problems 97  
2
location  
3
switching output location 63  
limitations 87  
Fn key functions 12  
Frequently Asked Questions 82  
line-in jack, location  
list of options 114  
5
location  
lock 80  
2
G
getting service 116  
M
H
magnifying glass 50  
mechanical lock 80  
memory 52  
handling the computer 40  
hard disk drive 56  
installing 57  
calculating 54  
installing 52  
removing 54  
size 54  
slot location  
specifications 124  
removing 56  
replacing 56  
upgrading 56  
hard disk drive, location  
hard disk password 74  
hard disk screw  
5
6
microphone-in jack, location  
microphone, location  
modem problems 101  
modem, location  
5
location  
6
3
hardware specifications 126  
headphone jack, location  
hibernation mode  
problems 95  
4
4
hints 87  
hot keys 12  
N
network connector, location  
4
Notebook Manager program 26  
notices and warranties  
product 129  
I
identification numbers 114  
numeric keypad, using 15  
indicator location  
information  
2
numeric lock lamp  
8
where to get 43  
input problems 93  
installing 70  
International Warranty Service 118  
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O
S
online support services 116  
online user's guide 37  
options  
safety notice vii  
scroll lock lamp  
scrolling 49  
security  
8
hard disk drive, upgrade 56  
memory, increase 52  
mechanical lock 80  
passwords 74  
security keyhole, location  
sensitivity 46  
service  
4
P
parallel port  
how to get 116  
setup password 74  
location  
password  
4
size, machine specifications 126  
Sleep button 14  
changing 78  
entering 77  
Sleep Manager program 31  
software problems 107  
removing 78  
setting 75  
speakers, location  
2
types 74  
specifications 124, 126  
battery pack 126  
environment 126  
heat output 126  
input voltage 126  
power cords 127  
size 126  
using 74  
PC Card 70, 71  
problems 102  
PC Card eject button, location  
PC Card slot, location  
PC-Doctor, using 109  
power cords 127  
5
5
temperature 126  
standards, diskettes 125  
power jack, location  
Power Management Properties 14  
power meter 14  
4
standby lamp  
standby status, location  
startup sequence, changing 21  
status indicators  
8
7
power switch  
location  
2
7
power-on lamp  
8
status indicators, location  
2
power-on password 74  
press-to-select 47  
printer 69  
printer problems 103  
problems, recording 115  
PS/2 mouse and keyboard connector  
T
technical support 116  
web 116  
location  
4
telephone assistance 117  
temperature, machine  
specifications 126  
ThinkPad Software Selections CD,  
using 109  
tips 87  
R
Recovery CD, using 110  
reinstalling software 38  
removing 71  
TrackPoint  
9
changing button assignments 50  
changing cap 11  
repair services 114, 116  
customizing 46  
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TrackPoint (continued)  
disabling 61  
volume (continued)  
turning off 13  
location  
2
magnifying glass 50  
press-to-select 47  
scrolling 49  
W
warranty  
sensitivity 46  
tips on using 10  
extensions and upgrades 120  
product 129  
using  
9
service, international 118  
Web site 38  
TrackPoint, setting 83  
troubleshooting  
audio problems 100  
battery problems 98  
CD-ROM problems 99  
charts 89  
error codes 90  
error messages 90  
external monitor problems 104  
guide 88  
hibernation problems 95  
indicator problems 98  
input problems 93  
LCD problems 97  
LED problems 98  
modem problems 101  
no error codes 92  
no error messages 92  
option problems 106  
other problems 108  
PC Card problems 102  
printer problems 103  
software problems 107  
standby problems 95  
USB problems 100  
U
USB  
location  
5
problems 100  
V
volume  
decrease 13  
increase 13  
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