|
S10L-9623-00
IBM Mobile Systems
ThinkPad 380XD (2635)
ThinkPad 385XD (2635)
Hardware Maintenance Manual
May 1998
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S10L-9623-00
IBM Mobile Systems
ThinkPad 380XD (2635)
ThinkPad 385XD (2635)
Hardware Maintenance Manual
May 1998
IBM
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Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 123.
First Edition (May 1998)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES
CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE LIMITED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer or
express or implied warranties in certain transactions;
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements or changes to the products or the programs
described in this publication at any time.
It is possible that this publication may contain references
to, or information about, IBM products (machines and
programs), programming, or services that are not
announced in your country. Such references or
information must not be construed to mean that IBM
intends to announce such IBM products, programming, or
services in your country.
Requests for technical information about IBM products
should be made to your IBM authorized dealer or your IBM
marketing representative.
Copyright International Business Machines
Corporation 1998. All rights reserved. Note to U.S.
Government Users – Documentation related to restricted
rights – Use, duplication, or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with
IBM Corp.
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About This Manual
This manual contains service and reference information for
IBM ThinkPad 380XD, 385XD (2635) products. Use this
manual along with the advanced diagnostic tests to
troubleshoot problems effectively.
The manual is divided into sections as follows:
Ÿ
Ÿ
The Introduction section provides general information,
guidelines, and safety information required to service
computers.
The product-specific section includes service,
reference, and product-specific parts information.
Important
This manual is intended for trained servicers who are
familiar with ThinkPad products. Use this manual
along with the advanced diagnostic tests to
troubleshoot problems effectively.
Before servicing an IBM ThinkPad product, be sure to
review the safety information under “Safety Notices
(Multi-lingual Translations)” on page 5 and “Safety
Information” on page 12.
iii
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Related Publications
The following product publications are available through
IBM or your IBM Authorized Dealer.
Publication
Part, Form Number
Mobile Systems HMM
Volume 1: Laptop,
30H2356, S82G-1501-01
Notebook, Portable, and
ThinkPad Computers
(Models L40, CL57, N45,
N51, P70/P75, ThinkPad
300, 350, 500, 510, 710T,
Expansion Unit, Dock I,
Dock II)
Mobile Systems HMM
Volume 2: ThinkPad
Computers
(Models 340, 355, 360, 370,
700, 701, 720, 750, 755)
30H2357, S82G-1502-03
84H8099, S82G-1503-05
05L1271, S05L-1270-01
Mobile Systems HMM
Volume 3: ThinkPad
Computers
(Models 365, 380, 385, 560,
760, SelectaDock)
Mobile Systems HMM
Volume 4: ThinkPad
Computers
(Models 380, 385, 560, 760,
765)
iv IBM ThinkPad 380XD, 385XD
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Related Diskettes
The following diskettes are available through IBM or your
IBM Authorized Dealer.
Diskette
Part, Form Number
ThinkPad 300 (2615)
Advanced Diagnostics
Diskette
33G9361, S33G-9361
ThinkPad 350, 350C, 425,
425C (2618) Advanced
Diagnostics Diskette
A211000, GA21-1000
76H7578, S30H-2498
ThinkPad 365 (2625)
Advanced Diagnostics
Diskette
ThinkPad 380/385 (2635)
Maintenance Diskette
06J0333, S06J-0333
71G3702, S71G-3702
ThinkPad 500 (2603)
Advanced Diagnostics
Diskette
ThinkPad 510 (2604)
Advanced Diagnostics
Diskette
83G8095, S83G-8095
ThinkPad 700 (9552)
Reference Diskette
42G2017, S42G-2017
42G2023, S42G-2023
61G1194, S61G-1194
78H5384, S78H-5384
ThinkPad 700C (9552)
Reference Diskette
ThinkPad 720/720C (9552)
Reference Diskette
ThinkPad Hardware
Maintenance Diskette
(for all Models 355, 360,
560, 750, 755, 760)
ThinkPad Dock I (3545)
Docking Station (3550)
Data/Fax Modem
71G4140, S71G-4140
42G2428, S42G-2428
61G1556, S61G-1556
84F8540, S84F-8540
FaxConcentrator/A
v
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vi IBM ThinkPad 380XD, 385XD
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IBM ThinkPad 380XD, 385XD (2635)
Introduction . . . . . . . . . . . . . . . . . . . .
3
4
4
5
How to Use Error Messages
. . . . . . . . . .
How to Read POST Error Messages
Safety Notices (Multi-lingual Translations)
. . . . . .
. . . . .
Safety Information
General Safety
. . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . 12
Electrical Safety . . . . . . . . . . . . . . . . 13
Safety Inspection Guide . . . . . . . . . . . . 14
Handling Electrostatic Discharge-Sensitive Devices 16
Grounding Requirements . . . . . . . . . . . . 16
Laser Compliance Statement
. . . . . . . . . . . 17
Read This First . . . . . . . . . . . . . . . . . . 19
Product Overview . . . . . . . . . . . . . . . . . 23
Checkout Guide
Audio Checkout . . . . . . . . . . . . . . . . 26
Diskette Drive Checkout . . . . . . . . . . . . 26
Fan Checkout . . . . . . . . . . . . . . . . . 27
Keyboard or Auxiliary Input Device Checkout . . 27
Memory Checkout . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . 25
Power Systems Checkout
Status Indicator Checkout
. . . . . . . . . . . 29
. . . . . . . . . . . 32
System Board and CPU Card Checkout . . . . . 32
TrackPoint III Checkout . . . . . . . . . . . . 32
Optional Device Checkout . . . . . . . . . . . . . 33
Port Replicator Checkout . . . . . . . . . . . . 33
External Monitor Self-Test
Power Management Features
. . . . . . . . . . . 34
. . . . . . . . . . . 35
Symptom-to-FRU Index . . . . . . . . . . . . . . 38
Numeric Error Codes . . . . . . . . . . . . . . 38
Beep Symptoms . . . . . . . . . . . . . . . . 43
Function-Related Symptoms
Indicator-Related Symptoms
. . . . . . . . . . 44
. . . . . . . . . . 44
Infrared-Related Symptoms . . . . . . . . . . . 45
Keyboard- or TrackPoint III-Related Symptoms 45
LCD-Related Symptoms . . . . . . . . . . . . 46
Peripheral-Device-Related Symptoms . . . . . . 46
Power-Related Symptoms . . . . . . . . . . . 47
Other Symptoms . . . . . . . . . . . . . . . . 47
.
Intermittent Problems
Undetermined Problems
. . . . . . . . . . . . . 47
. . . . . . . . . . . . 48
Running the Diagnostics . . . . . . . . . . . . . . 49
PC Card (PCMCIA) Slots Test
Universal Serial Bus (USB) Test
. . . . . . . . . 50
. . . . . . . . 50
Displaying the Error Log . . . . . . . . . . . . 50
Checking the Installed Devices List . . . . . . . 50
Diagnostic Error Codes
. . . . . . . . . . . . 52
Related Service Procedures . . . . . . . . . . . . 55
Status Indicators . . . . . . . . . . . . . . . . 55
Password Combinations
. . . . . . . . . . . . 56
Running a Low-Level Format . . . . . . . . . . 57
Maintenance Diskette Download
. . . . . . . . 57
Copyright IBM Corp. 1998
1
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Fn Key Combinations
. . . . . . . . . . . . . 57
FRU Removals and Replacements . . . . . . . . . 58
Important Notice . . . . . . . . . . . . . . . . 59
FRU Service Procedure
Removal Reference
. . . . . . . . . . . . 60
. . . . . . . . . . . . . . 61
1010 DIMM Card and Backup Battery
. . . . . 62
1020 Battery Pack . . . . . . . . . . . . . . 63
1030 Hard Disk Drive . . . . . . . . . . . . . 64
1040 Keyboard Unit . . . . . . . . . . . . . . 66
1050 Keyboard and Speaker . . . . . . . . . . 69
1060 CD-ROM Drive and Diskette Drive Assembly 71
1070 Diskette Drive and CD-ROM Drive
1080 LCD Unit . . . . . . . . . . . . . . . . 76
1090 Fan Assembly, CPU Card, Thermal Rubber 79
. . . . . . . . . . . 82
. . . . 72
1100 Upper Shield Case
1110 Box Speaker and Microphone
. . . . . . 83
1120 DC/DC Card
. . . . . . . . . . . . . . 85
1130 System Board and PC Card Slot . . . . . 87
1140 Battery Pack Latch
2010 LCD Front Cover
. . . . . . . . . . . 90
. . . . . . . . . . . . 91
2020 LCD Panel
. . . . . . . . . . . . . . . 93
2030 LCD Inverter Card . . . . . . . . . . . . 97
2040 LCD Misc. Parts . . . . . . . . . . . . . 99
2050 LCD Cable
Locations . . . . . . . . . . . . . . . . . . . . 104
Front View . . . . . . . . . . . . . . . . . 104
. . . . . . . . . . . . . . 103
Bottom View . . . . . . . . . . . . . . . . . 105
Rear View . . . . . . . . . . . . . . . . . . 106
Parts Listing
. . . . . . . . . . . . . . . . . . 107
System Unit . . . . . . . . . . . . . . . . . 108
Hard Disk Drive, CD-ROM, Diskette Drive . . . 110
LCD FRU . . . . . . . . . . . . . . . . . . 111
Option Parts List . . . . . . . . . . . . . . . 118
Notices . . . . . . . . . . . . . . . . . . . . . 123
Trademarks . . . . . . . . . . . . . . . . . 123
2
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Introduction
Important
Diskette fixes are customer installable. The diskette
fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem
connection is 919-557-0001 or tieline 255-0001.
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or down-load information.
The Canadian BBS phone numbers are:
Montreal
Toronto
514-938-3022
905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735
FRU Replacement Strategy
Ensure that all diskette fixes are installed prior to replacing
any FRUs. And, use the following strategy to prevent
unnecessary FRU replacement and service expense:
Ÿ
If you are instructed to replace a FRU and that
does not correct the problem, reinstall the original
FRU before you continue.
Ÿ
Some computers have both a processor board and a
system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.
Ÿ
If an adapter or device consists of more than one
FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device,
remove the FRUs, one by one, to see if the
symptoms change. Replace only the FRU that
changed the symptoms.
Attention
A customized setup configuration (other than default
settings) may exist on the computer you are servicing.
Running Automatic Configuration may alter those
settings. Note the current configuration settings (using
the View Configuration option) and verify that the
settings are in place when service is complete.
The advanced diagnostic tests are intended to test only
IBM products. Non-IBM products or modified options can
give false errors and invalid responses.
IBM ThinkPad 380XD, 385XD (2635)
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Hard Disk Drive Replacement Strategy:
Always try to run a low-level format before replacing a hard
disk drive.
Attention
The drive startup sequence in the computer you are
servicing might have been changed. Be extremely
careful during write operations such as copying,
saving, or formatting. Data or programs can be
overwritten if you select an incorrect drive.
How to Use Error Messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin
the diagnosis with the first error code. The cause of the
first error code can result in false error codes being
displayed. If no error code is displayed, see if the error
symptom is listed in the Symptom-to-FRU Index for the
computer you are servicing.
How to Read POST Error Messages
POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are
highlighted in this index. Some digits will represent
different information for SCSI errors versus non-SCSI
errors.
The following example shows which digits display the
shorter POST error messages and also defines the SCSI
information in an eight-digit error message.
Shorter POST Messages
┌────┬────┬────┬────┐
│
│
│
│
│
┌────┬────┬────┬────┬────┬────┬────┬────┐
│ ð │ ð │ ð │ ð │ ð │ ð │ ð │ ð │
└────┴────┴────┴────┴────┴────┴────┴────┘
│
│
│
│
│
│
│
│
│
│
│
│
│
│
│
│
Reserved │
Size (SCSI)
└────┴────┘
Device Code
Slot Number (SCSI)
Logical Unit Number (SCSI)
ID (SCSI)
All SCSI devices are set to a different SCSI ID.
Duplicate SCSI ID settings can generate a false error
message. Use the SCSI ID to determine whether the error
message is coming from an internal or an external device.
4
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Safety Notices (Multi-lingual
Translations)
In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.
The following safety notices are provided in English,
French, German, Italian, and Spanish languages.
Safety Notice 1
Before the computer is powered-on after FRU
replacement, make sure all screws, springs, or other
small parts are in place and are not left loose inside
the computer. Verify this by shaking the computer
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical shorts.
Avant de remettre l'ordinateur sous tension après
remplacement d'une unité en clientèle, vérifiez que
tous les ressorts, vis et autres pièces sont bien en
place et bien fixées. Pour ce faire, secouez l'unité et
assurez-vous qu'aucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer
wieder angeschlossen wird, muß sichergestellt
werden, daß keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muß geschüttelt und auf
Klappergeräusche geprüft werden. Metallteile oder
-splitter können Kurzschlüsse erzeugen.
Prima di accendere l'elaboratore dopo che é stata
effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse all'interno dell'elaboratore. Verificare ciò
scuotendo l'elaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir
una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarían. Las piezas metálicas
pueden causar cortocircuitos eléctricos.
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Safety Notice 2
Some standby batteries contain a small amount of
nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or
regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
6
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Safety Notice 3
The battery pack contains small amounts of nickel.
Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only
the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery
can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas,
ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque
de prendre feu ou d'exploser.
Akkus enthalten geringe Mengen von Nickel. Sie
dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non
smontarla, gettarla nel fuoco o nell'acqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell'appropriato
Catalogo parti. L'impiego di una batteria non adatta
potrebbe determinare l'incendio o l'esplosione della
batteria stessa.
Las baterías contienen pequeñas cantidades de
níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.
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Safety Notice 4
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
La pile de sauvegarde contient du lithium. Elle
présente des risques d'incendie, d'explosion ou de
brûlures graves. Ne la rechargez pas, ne retirez pas
son connecteur polarisé et ne la démontez pas. Ne
l'exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n'en exposez pas le contenu
à l'eau. Mettez la pile au rebut conformément à la
réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann
sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.
La bateria de repuesto es una bateria de litio y puede
provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.
8
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Safety Notice 5
If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.
Si le panneau d'affichage à cristaux liquides se brise
et que vous recevez dans les yeux ou sur les mains
une partie du fluide, rincez-les abondamment pendant
au moins quinze minutes. Consultez un médecin si
des symptômes persistent après le lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält
Quecksilber. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Der
LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgemäß behandelt wird
oder der Computer auf den Boden fällt. Wenn der
Bildschirm beschädigt ist und die darin befindliche
Flüssigkeit in Kontakt mit Haut und Augen gerät,
sollten die betroffenen Stellen mindestens 15 Minuten
mit Wasser abgespült und bei Beschwerden
anschließend ein Arzt aufgesucht werden.
Nel caso che caso l'LCD si dovesse rompere ed il
liquido in esso contenuto entrasse in contatto con gli
occhi o le mani, lavare immediatamente le parti
interessate con acqua corrente per almeno 15 minuti;
poi consultare un medico se i sintomi dovessero
permanere.
Si la LCD se rompe y el fluido de su interior entra en
contacto con sus ojos o sus manos, lave
inmediatamente las áreas afectadas con agua durante
15 minutos como mínimo. Obtenga atención medica
si se presenta algún síntoma del fluido despues de
lavarse.
IBM ThinkPad 380XD, 385XD (2635)
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Safety Notice 6
To avoid shock, do not remove the plastic cover that
surrounds the lower portion of the inverter card.
Afin d'éviter tout risque de choc électrique, ne retirez
pas le cache en plastique protégeant la partie
inférieure de la carte d'alimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die
den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.
Per evitare scosse elettriche, non rimuovere la
copertura in plastica che avvolge la parte inferiore
della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico
que rodea la parte baja de la tarjeta invertida.
Safety Notice 7
Though main batteries have low voltage, a shorted or
grounded battery can produce enough current to burn
combustible materials or personnel.
Bien que le voltage des batteries principales soit peu
élevé, le court-circuit ou la mise à la masse d'une
batterie peut produire suffisamment de courant pour
brûler des matériaux combustibles ou causer des
brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung
haben, können sie doch bei Kurzschluß oder Erdung
genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen
hervorzurufen.
Sebbene le batterie di alimentazione siano a basso
voltaggio, una batteria in corto circuito o a massa può
fornire corrente sufficiente da bruciare materiali
combustibili o provocare ustioni ai tecnici di
manutenzione.
Aunque las baterías principales tienen un voltaje bajo,
una batería cortocircuitada o con contacto a tierra
puede producir la corriente suficiente como para
quemar material combustible o provocar quemaduras
en el personal.
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Safety Notice 8
Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, then disconnect any interconnecting
cables.
Avant de retirer une unité remplaçable en clientèle,
mettez le système hors tension, débranchez tous les
cordons d'alimentation des socles de prise de courant,
retirez la batterie et déconnectez tous les cordons
d'interface.
Die Stromzufuhr muß abgeschaltet, alle Stromkabel
aus der Steckdose gezogen, der Akku entfernt und
alle Verbindungskabel abgenommen sein, bevor eine
FRU entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il
sistema, scollegare dalle prese elettriche tutti i cavi di
alimentazione, rimuovere la batteria e poi scollegare i
cavi di interconnessione.
Antes de quitar una FRU, apague el sistema,
desenchufe todos los cables de las tomas de corriente
eléctrica, quite la batería y, a continuación,
desconecte cualquier cable de conexión entre
dispositivos.
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Safety Information
The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General Safety
Follow these rules to ensure general safety:
Ÿ
Ÿ
Observe good housekeeping in the area of the
machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally
between your feet.
3. Use a slow lifting force. Never move suddenly
or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any
objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.
Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other
service representatives and the customer's personnel
are not in a hazardous position.
Ÿ
Ÿ
Ÿ
Place removed covers and other parts in a safe
place, away from all personnel, while you are
servicing the machine.
Ÿ
Ÿ
Keep your tool case away from walk areas so that
other people will not trip over it.
Do not wear loose clothing that can be trapped in the
moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.
Ÿ
Ÿ
Insert the ends of your necktie or scarf inside clothing
or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses,
or metal fasteners for your clothing.
Attention: Metal objects are good electrical
conductors.
Ÿ
Wear safety glasses when you are: hammering,
drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.
Ÿ
Ÿ
After service, reinstall all safety shields, guards,
labels, and ground wires. Replace any safety device
that is worn or defective.
Reinstall all covers correctly before returning the
machine to the customer.
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Electrical Safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft material
that does not insulate you when working with live
electrical currents.
Many customers have, near their equipment, rubber
floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
Ÿ
Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.
Ÿ
Ÿ
Do not work alone under hazardous conditions or
near equipment that has hazardous voltages.
Disconnect all power before:
–
–
–
Performing a mechanical inspection
Working near power supplies
Removing or installing main units
Ÿ
Ÿ
Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed
electrical circuits, observe the following precautions:
–
Ensure that another person, familiar with the
power-off controls, is near you.
Attention: Another person must be there to
switch off the power, if necessary.
–
Use only one hand when working with
powered-on electrical equipment; keep the other
hand in your pocket or behind your back.
Attention: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.
–
–
When using testers, set the controls correctly
and use the approved probe leads and
accessories for that tester.
Stand on suitable rubber mats (obtained locally,
if necessary) to insulate you from grounds such
as metal floor strips and machine frames.
Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages.
IBM ThinkPad 380XD, 385XD (2635) 13
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Ÿ
Regularly inspect and maintain your electrical hand
tools for safe operational condition.
Ÿ
Ÿ
Do not use worn or broken tools and testers.
Never assume that power has been disconnected
from a circuit. First, check that it has been
powered-off.
Ÿ
Ÿ
Ÿ
Always look carefully for possible hazards in your
work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.
Do not service the following parts with the power on
when they are removed from their normal operating
places in a machine:
–
–
–
–
Power supply units
Pumps
Blowers and fans
Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
Ÿ
If an electrical accident occurs:
–
Use caution; do not become a victim
yourself.
–
–
Switch off power.
Send another person to get medical aid.
Safety Inspection Guide
The intent of this inspection guide is to assist you in
identifying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required
safety items installed to protect users and service
personnel from injury. This guide addresses only those
items. However, good judgment should be used to identify
potential safety hazards due to attachment of non-IBM
features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem.
Consider these conditions and the safety hazards they
present:
Ÿ
Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal
electrical shock).
Ÿ
Ÿ
Explosive hazards, such as a damaged CRT face or
bulging capacitor
Mechanical hazards, such as loose or missing
hardware
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The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the
external ground pin and frame ground.
b. The power cord should be the appropriate type
as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use
good judgment as to the safety of any non-IBM
alterations.
6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.
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Handling Electrostatic
Discharge-Sensitive Devices
Any computer part containing transistors or integrated
circuits (ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
Notes
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you
use have been certified (ISO 9000) as fully
effective.
When handling ESD-sensitive parts:
Ÿ
Keep the parts in protective packages until they are
inserted into the product.
Ÿ
Ÿ
Avoid contact with other people.
Wear a grounded wrist strap against your skin to
eliminate static on your body.
Ÿ
Ÿ
Ÿ
Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
Use the black side of a grounded work mat to provide
a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed
below, to provide protection that meets the specific
service requirement.
Note
The use of a grounding system is desirable but
not required to protect against ESD damage.
–
–
Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
Use an ESD common ground or reference point
when working on a double-insulated or
battery-operated system. You can use coax or
connector-outside shells on these systems.
Use the round ground-prong of the AC plug on
AC-operated computers.
–
Grounding Requirements
Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.
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Laser Compliance Statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are
also sold separately as options. The CD-ROM drive is a
laser product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of
procedures other than those specified herein might
result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser,
respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di
procedure diverse da quelle specificate possono
provocare l'esposizione a
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El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí especificados
puede provocar la exposición a radiaciones
peligrosas.
Opening the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe
de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le
faisceau, de le regarder directement avec des
instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad
szemmel, se optikai eszközökkel. Kerülje a
sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non
fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine
con instrumental óptico el haz de luz. Evite la
exposición directa al haz.
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Read This First
Before you go to the checkout guide, be sure to read this
section.
Important Notes
Ÿ
Ÿ
Ÿ
Only certified trained personnel should
service the computer.
Read FRU service procedures before replacing
any FRUs.
Be extremely careful during write operations
such as copying, saving, or formatting.
Drives in the computer that you are servicing
might have been rearranged or the drive start-up
sequence might have been altered. If you select
an incorrect drive, data or programs can be
overwritten.
Ÿ
Ÿ
Replace FRUs only for the correct model.
When you replace the FRU, make sure the
model of the machine and FRU part number are
correct by referring to the parts list.
FRUs should not be replaced because of a
single, unreproducible failure. Single failures
can occur from a variety of reasons that have
nothing to do with a hardware problem, such as
cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be
considered only when a recurring problem exists.
If this is suspected, clear the error log and run
the test again. Do not replace any FRUs if log
errors do not reappear.
Ÿ
Be careful not to replace a nondefective FRU.
How to Use Error Messages: Use the error
codes displayed on the screen to diagnose failures. If
more than one error code is displayed, begin the diagnosis
with the first error code. The cause of the first error code
can result in false error codes being displayed. If no error
code is displayed, see if the error symptom is listed in the
“Symptom-to-FRU Index” on page 38.
Port Replicator Problems: If you suspect a
problem with the Port Replicator, see “Port Replicator
Checkout” on page 33.
How to Diagnose Multiple FRUs: When the
adapter or device has more than one FRU, the error code
could be caused by either FRU. Before replacing multiple
FRUs, try removing or exchanging each FRU, one by one
in the designated sequence, to see if the symptoms
change.
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What to Do First: The service personnel must fill in
the following information in the parts exchange form or
parts return form that is attached to the returned FRU:
1. Name and phone number of service personnel
2. Date of service
3. Date when the part failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the
monitor, and beep symptoms
6. Procedure index and page number in which the
failing FRU was detected
7. Failing FRU name and the part number
8. Machine type, model number, and serial number
9. Customer's name and address
Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:
Warranty Note: During the warranty period, the customer
may be responsible for repair costs if the computer
damage was caused by misuse, accident,
modification, unsuitable physical or operating
environment, or improper maintenance by the
customer. The following list provides some
common items that are not covered under warranty
and some symptoms that may indicate the system
was subjected to stresses beyond normal use:
The following is not covered under warranty:
Ÿ
LCD panel cracked by applying excessive force
or by being dropped
Ÿ
Ÿ
Scratched (cosmetic) parts
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force
Ÿ
Ÿ
Damage caused by liquid spilled into the system
Damage caused by improperly inserting a PC
card or installation of an incompatible card
Damage caused by any foreign material in the
FDD
Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels
Ÿ
Ÿ
Ÿ
Ÿ
Damaged or bent diskette eject button
CD-ROM drive damage caused by shock from
excessive force, or by being dropped
Fuses blown by attaching a nonsupported device
Forgotten computer password (making the
computer unusable)
Ÿ
Ÿ
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The following symptoms might indicate damage
caused by nonwarranted activities:
Ÿ
Missing parts may be a symptom of unauthorized
service or modification.
Ÿ
HDD spindles can become noisy from being
subjected to excessive force or from being
dropped.
Ÿ
I9990303 errors can be caused by exposure to
strong magnetic fields.
Disabling the Power-On Password:
Ÿ
When only the power-on password is installed.
1. Turn off the computer.
2. Turn the computer upside down, loosen the
memory-slot cover screw .1/, and remove the
memory-slot cover .2/.
3. Short across the power-on password jumper
pads .3/.
3
1
4. Turn on the computer to clear the password, and
wait until the POST ends.
5. Reinstall the memory-slot cover, and turn the
computer right side up.
Verify that the password prompt does not appear.
To reactivate the password, set the password again.
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Ÿ
When both the power-on password and the
supervisor password are set.
1. Turn off the computer.
2. Turn the computer upside down, loosen the
memory-slot cover screw .1/, remove the
memory-slot cover .2/.
3. Short the two password jumper pads on the
system board (see .3/ of the previous page).
4. Turn on the computer. After a few seconds, the
password prompt appears.
5. Enter the supervisor password. The
“Easy-setup main menu” appears.
6. Select Password and then Power on. A
rectangular box appears.
7. Enter the supervisor password and press the
Space bar once.
8. Press Enter twice.
9. Select Exit.
10. Select Restart in the “Easy-setup main menu”
and wait until the POST ends.
11. Reinstall the memory-slot cover, and turn the
computer right side up.
Verify that the password prompt does not appear.
To reactivate the password, set the password again.
Power Shutdown Switch: The power shutdown
switch resets the system regardless of the microcode
status and forces a power off. Use this push button to
power off when power is not completely off or when the
microcode is in a hung state.
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Product Overview
The following table is an overview of the system features
of the IBM ThinkPad 380XD or 385XD computer.
Feature
Description
Processor
380XD 2635-8xx/9xx/Bxx
Ÿ
Intel Pentium 233
MHz with MMX
2635-Axx
Intel Pentium 266
MHz with MMX
2635-Exx
Intel Pentium II 233
MHz with MMX
2635-Fxx
Intel Pentium II 266
MHz with MMX
385XD 2635-8xx
Intel Pentium 233
MHz with MMX
2635-9xx
Intel Pentium 266
MHz with MMX
2635-Dxx
Intel Pentium II 266
MHz with MMX
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Bus Architecture
PCI Bus
32MB (on the system board)
Memory
Ÿ
(Standard)
Memory (Option)
2635-8xx/9xx/Axx/Bxx
Ÿ
8MB and 16MB 70ns EDO DIMM
card
Ÿ
16MB, 32MB, and 64MB EDO
DIMM card (max. 96MB)
2635-Dxx/Exx/Fxx
16MB, 32MB, and 64MB 60ns
EDO DIMM card (max. 96MB)
Ÿ
CMOS RAM
LCD
242 bytes
380XD 2635-8xx/Exx
Ÿ
12.1-inch, 16M colors, 800×600
pixel HPAñ color LCD
2635-9xx/Axx/Bxx/Fxx
Ÿ
12.1-inch, 16M colors, 800×600
pixel TFT color LCD
385XD 2635-8xx/9xx/Dxx
Ÿ
12.1-inch, 16M colors, 800×600
pixel HPAò color LCD
Diskette Drive
(Internal)
Ÿ
1.44 MB (3-mode), 3.5-inch
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Feature
Description
10×—24×
380XD 2635-8xx
3.2-GB, 2.5-inch, IDE
interface
2635-9xx/Exx
4.0-GB, 2.5-inch, IDE
interface
2635-Axx/Fxx
5.1-GB, 2.5-inch, IDE
interface
385XD 2635-8xx
2.1-GB, 2.5-inch, IDE
interface
2635-9xx/Dxx
3.2-GB, 2.5-inch, IDE
interface
CD-ROM Drive
Hard Disk Drive
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
I/O Port
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Serial
Parallel
USB
External monitor
Headphone
Microphone
Port replicator
Audio
Ÿ
Ÿ
Ÿ
Ÿ
16-bit audio
Internal speakers
Internal microphone
Mechanical volume
Infrared Transfer
PC Card
Ÿ
Ÿ
IrDA 1.1
One Type III
or two Type I / Type II
CardBus support
ZV card support
Ÿ
Ÿ
AC Adapter
56Watt type
Note: 1: High Performance Addressing
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Checkout Guide
Use the following procedure as a guide for computer
problems. The diagnostic tests are intended to test only
IBM products. Non-IBM products, prototype cards, or
modified options can give false errors and invalid system
responses.
1. Obtain the symptoms in detail.
2. Verify the symptoms by running the diagnostic test to
re-create the same error or by repeating the same
operation.
Note
To run the diagnostic test, refer to “Running the
Diagnostics” on page 49. If the symptoms occur
at irregular intervals and cannot be re-created
(and therefore cannot be verified), go to
“Symptom-to-FRU Index” on page 38; then go to
“Intermittent Problems” on page 47.
3. Match the verified symptoms with the following table
and determine the page to go to.
Verified Symptoms
Go To
Power failure. (The
power indicator does not
go on or stay on.)
“Power Systems
Checkout” on page 29.
POST does not
complete. No beeps or
error codes are
displayed.
“Symptom-to-FRU
Index” on page 38, and
then go to “No Beep
Symptoms” on page 43.
The configuration is not
the same as the
installed devices.
“Checking the Installed
Devices List” on
page 50.
POST beeps, but no
error codes are
displayed.
“Symptom-to-FRU
Index” on page 38, and
then go to “Beep
Symptoms” on page 43.
POST detected an error
and displayed numeric
error codes.
“Symptom-to-FRU
Index” on page 38, and
then go to “Numeric
Error Codes” on
page 38.
The diagnostic test
detected an error and
displayed a FRU code.
“FRU Codes” on
page 53.
Other symptoms (such
as LCD monitor
problems).
“Symptom-to-FRU
Index” on page 38, and
then go to “Other
Symptoms” on page 47.
IBM ThinkPad 380XD, 385XD (2635) 25
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Audio Checkout
1. Go to the diagnostic menu by selecting Test in the
Easy-Setup menu.
2. Select Audio and run the diagnostic tests.
3. If the test detects an audio problem, replace the
system board.
Diskette Drive Checkout
This checkout is to isolate the problem to a controller,
drive, or diskette. A write-enabled, blank, formatted 2HD
diskette is required.
FDD-1 represents a diskette drive in the ThinkPad
computer.
Attention
Make sure that the diskette does not have more than
one label on its surface. Inserting diskettes with
multiple labels into the drive can damage it.
Take the following procedure to select the test device:
1. Click on Test in the Easy-Setup menu.
2. Press Ctrl+A to enter the advanced diagnostic menu.
The ThinkPad FRU Connections window appears.
3. Click on Exit The keyboard layout appears on the
screen.
4. Click on Exit.
5. Click on FDD-1.
6. Type Y (Yes) to the question that appears on the
screen. Insert a blank diskette into the drive when
instructed.
7. Press Enter to run the diskette drive test.
a. If the controller test detects an error and FRU
code 10 appears, replace the system board.
b. If the controller test runs without any errors, the
drive read/write tests start automatically.
c. If the drive read/write test detects an error and
either FRU code 50 for FDD-1 appears, replace
the drive.
If the drive is attached to a port replicator, go to
“Port Replicator Checkout” on page 33 to isolate
the replicator. Otherwise, go on to the next step.
8. If the drive is attached through a port replicator, go to
the service manual of the port replicator to isolate the
problem.
9. If no error occurs when you test the formatted
diskette, suspect the diskette that the customer used
when reporting the problem.
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Fan Checkout
To check the fan, listen for the fan. If you cannot hear it
running at power-on, replace the fan. If you can hear it
running but not steadily, do the diagnostic test.
1. Start Easy-Setup.
2. Click on Test.
3. Press Ctrl+A to enter the advanced diagnostic mode.
The ThinkPad Connection windows appear.
4. Click on Exit. The keyboard layout appears on the
screen.
5. Click on Exit.
6. Click on System Board then press Enter to run the
test.
Follow the instructions that appear on the screen. If
the test detects a fan problem, replace it.
Keyboard or Auxiliary Input Device
Checkout
Remove any external keyboard before testing the built-in
keyboard.
If the keyboard does not work or an unexpected character
appears, make sure that the flexible cable extending from
the keyboard is correctly seated in the connector on the
DC/DC card.
If the keyboard cable connection is correct, check the
DC/DC card.
If the tests do not detect a keyboard problem, run the
keyboard test by doing the following:
1. Go to the diagnostic menu by selecting Test in the
Easy-Setup menu.
2. Press Ctrl+A to enter to the advanced diagnostic
mode.
The ThinkPad FRU Connections window appears. (If
Ctrl+A does not work, triple-click on the icon on the
right bottom corner of the basic diagnostic window.)
3. Make sure that the keyboard connection is
Connected; then press Esc to exit the screen.
A layout of the keyboard appears on the screen.
4. Check that when each key is pressed, the key's
position on the keyboard layout on the screen
changes to a black square.
Note: When the Fn key is pressed, a black square
appears briefly.
5. Press Ctrl+Pause to end the test.
If the tests detect a keyboard problem, do the following
one at a time:
Warning: Do not replace a nondefective FRU.
Ÿ
Ÿ
Reseat the keyboard cables.
Replace the DC/DC card.
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Ÿ
Replace the system board.
Auxiliary Input Devices: The following auxiliary
input devices are supported:
Ÿ
Ÿ
Ÿ
Numeric keypad
Mouse (PS/2 compatible)
External keyboard (with keyboard/mouse cable)
If any of these devices do not work, reseat the cable
connector and repeat the failing operation.
If the problem remains, replace the device, and then the
system board.
Memory Checkout
DIMMs are available for increasing memory capacity.
DIMM
Displayed Value
32192 KB
No DIMM installed
8 MB
40384 KB
16 MB
48576 KB
32 MB
64960 KB
64 MB
97728 KB
Memory errors may cause error messages to appear on
the screen or may hang the operating system.
Take the following procedure to isolate memory problems:
1. Turn off the computer and remove any installed DIMM
from the slot.
2. Press and hold the F1 key; then turn on the
computer. Hold the F1 key down until the
Easy-Setup menu appears.
3. Select Test and press Enter.
4. Select Memory and press Enter to run the memory
test for the base memory. If an error appears,
replace the system board.
5. Turn off the computer and reinstall the DIMM; then
turn on the computer. Verify the memory size; then
test the memory. If an error message appears,
replace the DIMM.
If a memory problem occur intermittently, perform the loop
option test. If the test detects an error, it prints an error
log on a printer connected to the parallel port. See
“Displaying the Error Log” on page 50 for more
information.
Flash Memory Update: System setup programs and
diagnostic tests are stored in the flash memory. A flash
memory update is required when:
Ÿ
Ÿ
A new version of the system program is installed.
A new features or options is added to the computer.
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To update the flash memory, do the following:
1. Obtain an appropriate diskette containing the update.
2. Insert the System Program Service diskette into drive
A, and turn on the computer with ac power or a fully
charged battery.
3. Select Update system programs from the menu.
Power Systems Checkout
To determine whether a power systems problem is due to
the AC Adapter or the battery, do the following:
1. Remove the battery.
2. Connect the AC Adapter and check that power is
supplied.
3. Disconnect the AC Adapter and install the charged
battery; then check that power is supplied by the
battery.
Ÿ
If the problem is due to the AC Adapter, go to “AC
Adapter Checkout”
Ÿ
If the problem is due to the battery, go to “Battery
Checkout” on page 30
If the problem is not due to the AC Adapter or the
battery, go to “Backup Battery Checkout
(Nonrechargeable)” on page 31
AC Adapter Checkout: This checkout is used only
when the computer fails under ac power.
Ÿ
If the problem occurs only when the AC Adapter is
used with a port replicator, replace the replicator.
If the power-on indicator does not turn on, check the
power cord of the AC Adapter for conductivity and
installation.
Ÿ
1. Unplug the AC Adapter cable from the computer and
measure the output voltage at the cable plug. See
the following figure:
Pin
1
Voltage (V dc)
+15.5 to +17.0
Ground
2
a. If the voltage persists, go to the next step.
b. If the voltage is correct, make sure the
connection between the DC/DC card and the
system board is not loose.
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c. Replace the DC/DC card.
d. If the problem is not corrected, replace the
system board.
e. If the problem persists, go to “Undetermined
Problems” on page 48.
2. Unplug the AC Adapter cable from the ac power
outlet and wait 5 minutes or longer to allow the
overvoltage protection circuit to be fully discharged
and initialized.
3. Plug the AC Adapter cable into the ac power outlet.
4. Measure the output voltage of the AC Adapter.
5. If the voltage is still not correct, replace the AC
Adapter.
Note: An audible noise from the AC Adapter does not
always indicate a defect.
Battery Checkout: If the error is due to the battery,
do the following:
1. Turn off the computer.
2. Remove the battery and measure the voltage
between the battery terminals 1 (+) and 4 (−).
Terminal
Voltage (V dc) / Signal
+0 to +13.5
1
4
Ground (−)
Note: Signal lines not used in these steps are used
for communication between the system and
the battery.
3. If the voltage is less than +11.0 V dc, the battery has
been discharged. Recharge the battery.
If the voltage is still less than +11.0 V dc after
recharging, replace the battery.
Note: The voltage of the battery could show 0 V
because of the overdischarge protection
circuit. Try to trickle charge the battery by
attaching it to the computer with the AC
adapter.
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4. If the voltage is more than +11.0 V dc, measure the
resistance between the battery terminals 3 and 4.
The resistance must be 4 to 30 K ohms.
If the resistance is not correct, replace the battery.
If the resistance is correct, replace the DC/DC card.
Checking Operational Charging
Note
Battery charging will not start unless the Fuel-Gauge
is below 95%. At below 95%, the battery will start
charging to 100% of its capacity. This limitation
protects the battery from overcharging and also
prolongs its life.
To check the operational charging, install a fully
discharged battery or a battery that is less than 50%
charged.
Turn on the computer while it is connected to the AC
Adapter. If the battery status indicator does not turn on,
turn off the computer, remove the battery, and let the
battery return to room temperature. Reinstall the battery,
and turn on the computer (still connected to the AC
Adapter). If the charge indicator still does not turn on,
replace the battery.
Backup Battery Checkout
(Nonrechargeable)
1. Turn off the computer and unplug the AC Adapter
from the computer.
2. Open the Memory-slot cover.
3. Remove the backup battery. (Refer to “1010 DIMM
Card and Backup Battery” on page 62 to remove the
battery.)
4. Measure the voltage of the backup battery connector.
Wire
Red
Voltage (V dc)
+2.5 to +3.7
Ground
Black
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Ÿ
Ÿ
If the voltage is correct, replace the system board.
If the voltage is not correct, the backup battery has
been discharged. Replace the backup battery.
If the backup battery discharges quickly after
replacement, replace the system board.
Ÿ
Status Indicator Checkout
If an LED problem occurs, do the following:
1. Turn off the computer.
2. Turn on the computer.
3. All the LEDs in the indicator panel should turn on for
a moment soon after the computer is powered on.
Make sure they turn on.
If the problem persists, replace the system board.
System Board and CPU Card Checkout
The system board and the CPU Card FRUs perform the
operation on the computer. Processor problems can be
caused by either FRU. Generally, the CPU Card has a
lower failure rate. If a numeric code indicates the system
board or the CPU Card as failing, do the following
procedure to isolate the problem:
1. Run the system board test to verify the symptom.
This test verifies both the system board and the CPU
Card. If no error is detected, return to “Undetermined
Problems” on page 48.
Note: Do not touch the keyboard and the pointing
device when the system board is being tested.
This might cause unexpected errors.
2. If FRU code 10 appears, replace the system board,
but do not replace the CPU Card. Transfer the CPU
Card from the old system board to the new system
board.
3. If FRU code 11 appears, reseat the CPU Card.
4. Rerun the test to verify the fix.
5. If FRU code 11 remains, replace the CPU Card.
If this procedure does not correct the problem, go to
“Undetermined Problems” on page 48.
TrackPoint III Checkout
If the TrackPoint III does not work, do the following:
1. Run the ThinkPad Configration program and check if
the configuration of the TrackPoint III is enabled.
2. If it is not, select Enable and enable it.
3. If you still have a problem, continue to the next step.
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Drifting Pointer
There may be cases when the pointer drifts for a
short while on the screen, this is not a hardware
problem. This movement can occur when a
slight, steady pressure is applied to the
TrackPoint III pointer. No service action needs
be taken.
4. Go to the Easy-Setup menu.
5. Move to an item with the pointing stick.
6. Press any one of the two click buttons.
7. Verify that the item is selected.
8. Verify that all buttons work correctly.
9. If the problem still persists, do the following one at a
time:
Warning: Do not replace a nondefective FRU.
Ÿ
Ÿ
Ÿ
Ÿ
Reseat the TrackPoint III cable.
Replace the keyboard.
Replace the DC/DC card.
Replace the system board.
Optional Device Checkout
If you suspect an optional device problem, do either of the
following:
Ÿ
Ÿ
“Port Replicator Checkout”
“External Monitor Self-Test”
Port Replicator Checkout
Do the following procedures to isolate a port replicator
problem. A port replicator attaches to the system
expansion connector at the rear of the computer.
1. Turn off the computer.
2. Remove the failing devices from the replicator.
3. Unplug the AC adapter from the replicator, if
attached.
4. Remove the port replicator from the computer.
5. Reconnect the failing device directly to the computer.
(If another device is already connected to the
computer, remove it first.)
6. Go to the “Running the Diagnostics” on page 49 and
run the diagnostics.
7. If the advanced diagnostic device test does not find
an error, suspect a problem with the port replicator of
the system expansion bus.
8. Turn off the computer and reconnect the port
replicator.
9. Turn on the computer and run the following advanced
diagnostic tests:
Ÿ
Serial port test with the wrap plug installed on
the replicator
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Ÿ
Parallel port test with the wrap plug installed on
the replicator
10. If diagnostic errors appear, replace the replicator or
diskette drive attachment unit.
If the problem remains after the replacement, replace
the system board.
11. If power problems appear only when the replicator is
used, replace the replicator.
External Monitor Self-Test
If a monitor problem occurs only when an external monitor
is connected, do the following:
Note: Before you replace a monitor:
Ÿ
Check that the 95XX systems support either
63XX, 85XX, or 95XX displays.
Ÿ
Make sure that the external monitor is
properly connected to the computer.
If the screen is rolling, replace the external monitor. If that
does not correct the problem, replace the FRUs in the
following order:
1. System board
2. Bus adapter (if used)
If the screen is not rolling, run the monitor self-test as
follows:
1. Power-off the computer and monitor.
2. Disconnect the monitor signal cable.
3. Power-on the monitor
4. Set the contrast to its maximum position.
5. Set the brightness control to the center detent
position.
Check the following conditions:
Ÿ
Ÿ
Ÿ
The screen contrast and brightness control are
adjustable.
The screen is either white or light gray, with a black
margin (test margin).
The screen is set to CRT or both on the ThinkPad
Configration program.
Note: The location of the test margin may vary with
the type of monitor. It can be either at the top
and/or bottom, or left and/or right of the
screen.
If you do not see a test margin on the screen, replace the
monitor. If there is a test margin on the screen, replace
the system board.
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Power Management Features
Three power management modes are provided by the
computer to reduce power consumption and to prolong
battery life.
Standby Mode: In standby mode, the following
occurs:
Ÿ
Ÿ
The LCD backlight turns off.
The hard disk drive motor stops.
The following events cause the computer to enter standby
mode:
Ÿ
Ÿ
Standby is requested by the Fn key (Fn+F3).
There is inactivity under auto-standby mode set by
the ThinkPad Configration program.
The computer exits standby mode and resumes operation
when any key is pressed.
Suspend Mode: In suspend mode, the following
occurs:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
The LCD backlight turns off.
The hard disk drive motor stops.
The LCD is powered off.
The hard disk drive is powered off.
The CPU stops.
The following events cause the computer to enter suspend
mode:
Ÿ
Ÿ
Ÿ
Suspend mode is requested by the Fn key (Fn+F4).
The LCD is closed.
A time-out occurred on the following devices:
–
–
–
–
–
–
Keyboard
TrackPoint III
Hard disk drive
Parallel connector
Diskette drive
AC Adapter
The duration of inactivity is specified in Suspend
Timer of the ThinkPad Configration program.
The battery power is low and the orange battery
power indicator blinks.
Either the PS2 OFF or the PS2 SUSpend command
is set in the ThinkPad Configration program.
Ÿ
Ÿ
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Notes:
1. To disable suspend mode, set the mode to “Will
not suspend even if LCD is closed.” in the
ThinkPad Configration program.
2. If the computer is being powered by ac power
and a communication PC Card is being used, the
computer enters standby mode instead of
entering the normal suspend mode, and the PC
Card and application programs remain active.
3. The computer will not enter suspend mode when
a communication link is active.
The following events cause the computer to return from
suspend mode to normal operation:
Ÿ
Ÿ
Ÿ
The LCD is opened.
The real time clock alarm is signaled.
The ring indicator (RI) is signaled by a serial device
or a PC Card device.
Ÿ
Ÿ
The Fn key is pressed.
An external keyboard key is pressed while the
computer is operating with ac power.
The computer exits suspend mode and enters hibernation
mode when a preset timer condition is satisfied.
Hibernation Mode: In hibernation mode, the
following occurs:
Ÿ
The system status, RAM, VRAM, and setup data are
stored on the hard disk.
Ÿ
The computer is powered off.
Notes:
The computer cannot enter hibernation mode if it is
being powered by ac power and a communication PC
Card is used.
The following events cause the computer to enter
hibernation mode:
Ÿ
Hibernation mode is requested by the Fn key
(Fn+F12).
Ÿ
Ÿ
Ÿ
Timer conditions are satisfied in suspend mode.
A critically low battery condition occurs.
The PS2 HIBernation command is set in the
ThinkPad Configration program.
The computer exits hibernation mode and resumes
operation when the power-on switch is pressed. When
power is turned on, the hibernation file in the boot record
on the hard disk drive is read and system status is
restored from the hard disk drive.
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Port Replicator Power Overload: If a power
shutdown occurs intermittently when PC Card devices are
used with a port replicator, suspect an over-current
problem. Some PC Card devices use much power, and if
at some point the required power exceeds the allowed
power, a power shutdown occurs. Isolate this problem to a
device by removing each device simultaneously and then
using the computer under the same condition as when the
power shutdown occurred. This will determine which
device is causing the overload.
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Symptom-to-FRU Index
The Symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.
Note: Perform the FRU replacement or actions in the
sequence shown in the “FRU/Action” columns. If a
FRU replacement did not solve the problem, put
the original part back in the computer. Do not
replace a nondefective FRU.
This index can also help you determine the next possible
FRUs to be replaced when servicing a computer.
Numeric error codes show the errors detected in POST or
system operation. In the following error codes, X can be
any number.
If no codes are available, use narrative symptoms.
If the symptom is not listed, go to “Undetermined
Problems” on page 48.
Note: For IBM devices not supported by diagnostic
codes in the ThinkPad notebook computers,
see the manual for that device.
Numeric Error Codes
Symptom / Error
FRU / Action in Sequence
System board
10X
101: Interrupt failure.
102: Timer failure.
103: Timer interrupt
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
107: NMI test failure.
108: Timer bus test
failure.
109: Low meg-chip
select test.
110
(Planar parity.)
1. Go to “Memory
Checkout” on
page 28.
2. DIMM
3. Detach the expansion
unit if it is attached to
the computer.
4. System board
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Symptom / Error
FRU / Action in Sequence
111
(I/O parity.)
1. Go to “Memory
Checkout” on
page 28.
2. Port replicator
3. System board
158
Set the password for hard
disk drive.
(Hard disk password is not
set even though the
supervisor password is set.)
159
Set the correct password
for hard disk drive.
(Hard disk password is not
set the same as the
supervisor password.)
161
1. Go to “Backup
Battery Checkout
(Nonrechargeable)”
on page 31.
(Dead battery.)
2. Backup battery
3. System board
163
1. Set time and date.
(Time and date were not
set.)
2. System board
173
1. Select OK in the error
screen; then set the
time and date.
(Configuration data was
lost.)
2. Backup battery
3. System board
174
1. Check device
configuration.
2. Hard disk drive
3. System board
(Configuration error:
Perform“Checking the
Installed Devices List” on
page 50 before changing
any FRUs.)
175, 177, 178
System board
175: EEPROM CRC
#1 error.
177: Supervisor
password check sum
error.
178: EEPROM is not
functional.
183
Have the user examine
the password.
(Incorrect password entered
at the supervisor password
prompt.)
184
Reset the power-on
(Power-on password check
sum error.)
password in Easy-Setup.
185
Reset the start-up
(The start-up sequence is
not valid. Probably the
computer was powered off
when the start-up sequence
was being updated.)
sequence in Easy-Setup.
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Symptom / Error
186
FRU / Action in Sequence
System Board
190
Go to “Battery Checkout”
on page 30.
(A depleted battery pack
was installed when the
power was on.)
191XX
System board
(PM initialization error.)
192
1. Fan
(Fan error)
2. System board
195
Check if the configuration
was changed.
For example, check if the
DIMM is added.
(The configuration read from
the hibernation data storage
area does not match the
actual configuration.)
196
1. Run the hard disk
drive test.
2. Hard disk drive
(A read error occurred in the
hibernation area of the hard
disk drive.)
199XX
System board
(Resume error.)
1XX
System board
225
1. Check if a supported
DIMM is installed.
2. DIMM Card
(Unsupported memory
module)
3. System board
2XX
1. Go to “Memory
Checkout” on
page 28.
2. DIMM
3. System board
201: Memory data
error.
202: Memory line error
00–15.
203: Memory line error
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
301, 303, 304, 305, 3XX
(301: Keyboard error.)
1. Go to “Keyboard or
Auxiliary Input
Device Checkout” on
page 27.
2. Keyboard
3. External numeric
keypad
4. External keyboard
5. Keyboard/mouse cable
6. DC/DC card
7. System board
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Symptom / Error
FRU / Action in Sequence
601, 6XX
(601: Diskette drive or
controller error.)
1. Go to “Diskette Drive
Checkout” on
page 26.
2. CD-ROM and FDD
assembly
3. Diskette
4. System board
602
1. Go to “Diskette Drive
Checkout” on
page 26.
(Diskette read error.)
2. Diskette
3. CD-ROM and FDD
assembly
604
1. Go to “Diskette Drive
Checkout” on
page 26.
2. CD-ROM and FDD
assembly
(An unacceptable ID was
read from the diskette
drive.)
3. System board
11XX
1. Serial device
1101: Serial_A test failure.
2. Communication cable
3. System board
12XX
1. System board
1201: Serial_B test failure.
(infrared)
17XX
1. Hard disk drive
2. System board
1701: Hard disk
controller failure.
1780, 1790: Hard disk
0 error.
1781, 1791: Hard disk
1 error.
24XX
System board
(2401: System board video
error.)
808X
1. PC Card slot
assembly
2. PCMCIA device
3. System board
8081: PCMCIA
presence test failure.
(PCMCIA revision
number also checked.)
8082: PCMCIA
registration test failure.
860X
1. External mouse
2. External keyboard
3. System board
(Pointing device error when
TrackPoint III is disabled.)
8601: System bus
error–8042 mouse
interface.
8602: External mouse
error.
8603: System bus
error or mouse error.
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Symptom / Error
FRU / Action in Sequence
861X
1. Reseat the keyboard
cable on the DC/DC
card
(Pointing device error when
TrackPoint III is enabled.)
2. Keyboard
8611: System bus
error–I/F between 8042
and IPDC.
8612: TrackPoint error.
8613: System board or
TrackPoint error.
3. External mouse
4. DC/DC card
5. System board
I9990301
I9990302
I9990305
1. Check that the
operating system is
installed in the hard
disk drive. If not,
install the operating
system.
I9990301: Hard disk
error.
I9990302: Invalid hard
disk boot record.
I9990305: No bootable
device.
2. Reseat the boot
device.
3. Check the start-up
sequence for the
correct boot device.
4. Check that the
operating system boots
correctly.
I9990303
System board
(Bank–2 flash ROM check
sum error.)
Other codes not listed
above.
Go to “Undetermined
Problems” on page 48.
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Beep Symptoms
Symptom / Error
FRU / Action in Sequence
System board
Continuous beeps.
One beep and a blank,
unreadable, or flashing
LCD.
1. Reseat the LCD
connector
2. LCD assembly
3. System board
One beep, and the message
“Unable to access boot
source” appears.
1. Boot device
2. System board
One long and two short
beeps, and a blank or an
unreadable LCD.
1. System board
2. LCD assembly
One long beep followed by
four short beeps each time
the power switch is
Connect the AC Adapter
or install a fully charged
battery.
operated.
(System cannot turn on due
to low battery voltage.)
One beep every second.
(System is shutting down
due to low battery voltage.)
Connect the AC Adapter
or install a fully charged
battery. (Allow the
system to completely shut
down before changing the
battery.)
Two short beeps with error
codes.
POST error. See
“Numeric Error Codes” on
page 38.
Two short beeps and a
blank screen.
System board
No Beep Symptoms
Symptom / Error
FRU / Action in Sequence
No beep, power-on indicator
not on, and a blank LCD
during POST.
1. Go to “Power
Systems Checkout”
on page 29.
2. DC/DC card
3. System board
4. CPU Card
5. Check the power outlet
No beep, power-on indicator
on, and a blank LCD during
POST.
1. DC/DC card
2. System board
3. CPU Card
No beep, power-on indicator
on, and a blinking cursor
only during POST.
1. DC/DC card
2. CPU Card
3. System board
No beep during POST but
the system runs correctly.
1. Turn the volume up
and check the
speaker.
2. Speaker
3. System board
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Function-Related Symptoms
Symptom / Error
FRU / Action in Sequence
The system does not
suspend or resume when
the LCD is closed or
opened.
1. Go to “Suspend
Mode” on page 35,
and check that the
computer can enter
suspend mode.
2. Boot an operating
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
application program is
not working properly.
3. LCD assembly
4. System board
The battery Fuel-Gauge
does not go higher than
90%.
Go to “Battery Checkout”
on page 30 and see the
note.
The memory count (size)
appears different from the
actual size.
Go to “Memory Checkout”
on page 28.
The system configuration
does not match the installed
devices.
Go to “Checking the
Installed Devices List” on
page 50.
The system hangs
intermittently.
Go to “Intermittent
Problems” on page 47.
Indicator-Related Symptoms
Symptom / Error
FRU / Action in Sequence
The indicator incorrectly
remains off or on, but the
system runs correctly.
1. System board
2. DC/DC card
The battery power status
indicator blinks from green,
yellow, to orange.
1. Check that a correct
battery is installed.
2. Battery pack
3. DC/DC card
4. System board
The battery indicator does
not turn on when the battery
is installed.
1. DC/DC card
2. Battery pack
3. System board
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Infrared-Related Symptoms
Symptom / Error
FRU / Action in Sequence
Unable to communicate
using the Infrared (IR) Port.
1. Make sure the setup
for the IR is correct.
Use the ThinkPad
Configurations utility.
2. Make sure there are
no fluorescent lights
near the computer.
The computer may
receive optical noise
from the fluorescent
light.
3. Run the advanced
diagnostic test. If an
error occurs and a
FRU code is displayed,
replace the parts
shown by the FRU
code.
Keyboard- or TrackPoint III-Related
Symptoms
Symptom / Error
FRU / Action in Sequence
The keyboard (one or more
keys) does not work.
1. Reseat the keyboard
cable on the DC/DC
card.
2. Keyboard
3. System board
The TrackPoint III does not
work.
1. Reseat the keyboard
cable on the DC/DC
card.
2. Go to “TrackPoint III
Checkout” on page 32.
3. Keyboard
4. System board
The pointer moves
automatically or does not
work correctly.
See “TrackPoint III
Checkout” on page 32.
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LCD-Related Symptoms
Important
The TFT LCD for the notebook computer contains
over 921,000 thin-film transistors (TFTs). A small
number of missing, discolored, or lighted dots (on all
the time) is characteristic of TFT LCD technology, but
excessive pixel problems can cause viewing concerns.
The LCD should be replaced if the number of missing,
discolored, or lighted dots in any background is 21 or
more.
Symptom / Error
FRU / Action in Sequence
No beep, power-on indicator
on, and a blank LCD during
POST.
1. Reseat the CPU Card
2. DC/DC card
3. System board
1. LCD backlight not
working.
1. Reseat the LCD
connectors.
2. LCD too dark.
3. LCD brightness cannot
be adjusted.
2. LCD assembly
3. System board
4. LCD contrast cannot
be adjusted.
1. The LCD screen is
unreadable.
2. Some pels missing in
characters.
3. The screen is
abnormal.
4. Wrong color displayed.
1. See important note
for “LCD-Related
Symptoms.”
2. Reseat all LCD
connectors.
3. LCD assembly
4. System board
LCD has extra horizontal or
vertical lines displayed.
LCD assembly
Peripheral-Device-Related Symptoms
Symptom / Error
FRU / Action in Sequence
The external monitor does
not work correctly.
Connect the external
monitor to another PC. If
the monitor works fine,
replace the system board.
If not, replace the external
monitor.
Printer problems.
1. Run printer self-test.
2. Parallel port wrap test.
3. System board
4. Printer cable
(See the printer manual for
the above tests.)
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Symptom / Error
FRU / Action in Sequence
Serial or parallel port device
problems.
1. Run serial or parallel
port wrap test. (See
the device manual for
the test.)
2. Device
3. System board
4. Device cable
Power-Related Symptoms
Symptom / Error
FRU / Action in Sequence
Power shuts down during
operation.
1. Go to “Power
Systems Checkout”
on page 29.
2. Battery pack
3. Remove the battery
pack and let it cool for
2 hours.
4. DC/DC card
5. System board
6. Check the power
outlet.
The system does not power
off.
(See “Power Shutdown
Switch” on page 22.)
1. Press the power
shutdown switch.
2. DC/DC card
3. System board
Other Symptoms
Symptom / Error
FRU / Action in Sequence
Errors occur only when the
port replicator is used.
See “Port Replicator
Checkout” on page 33.
PC Card slot pin is
damaged.
PC Card slots assembly.
Note: If you cannot find a symptom or an error in this list
and the problem remains, see “Undetermined
Problems” on page 48.
Intermittent Problems
Intermittent system hang problems can be caused by a
variety of reasons that have nothing to do with a hardware
defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be
considered only when a recurring problem exists.
When analyzing the intermittent problem, do the following:
1. Run the advanced diagnostic test for the system
board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRUs.
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3. If any error is detected, replace the FRU shown by
the FRU code. Rerun the test to verify that no more
errors exist.
Undetermined Problems
You are here because the diagnostic tests did not identify
which adapter or device failed, installed devices are
incorrect, a short circuit is suspected, or the system is
inoperative. Follow these procedures to isolate the failing
FRU (do not isolate nondefective FRUs).
Verify that all attached devices are supported by the
computer.
Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power Systems
Checkout” on page 29):
1. Turn off the computer.
2. Visually check them for damages. If any problems
are found, replace the FRU.
3. Remove or disconnect all of the following devices:
a. Non-IBM devices
b. Devices attached to the port replicator
c. Printer, mouse, and other external devices
d. Battery pack
e. Hard disk drive
f. CD-ROM and FDD
g. DIMM
h. PC Cards
4. Turn on the computer.
5. Determine if the problem is solved.
6. If the problem is solved, reconnect the removed
devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs
one at a time. Do not replace a nondefective FRU.
a. System board
b. DC/DC card
c. LCD assembly
d. CPU Card
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Running the Diagnostics
Use either TrackPoint III or the cursor move keys to
interact with the tests.
The following table lists the special tools used in the
diagnostics:
Tool Name
Part Number
35G4703
PC test card
Tri-Connector wrap plug
USB parallel test cable
72X8546
05K2580
Use either TrackPoint III or the cursor move keys to
interact with the tests. The Enter key works in the same
way as when selecting the OK icon to reply OK.
1. Press and hold F1; then turn on the computer. Hold
F1 down until the Easy-Setup menu appears.
2. Click on Test. The basic diagnostic menu appears.
3. Click on a device to run the test. The test progress
window appears; then OK appears under the tested
device icon when the test ends without any errors.
4. Start the Advanced Diagnostic test by pressing
Ctrl+A on the basic diagnostic menu. The ThinkPad
FRU connections window appears.
5. Click on Exit or press the Esc key. The keyboard
test window appears.
6. When you press a key, a mark appears or disappears
on the corresponding key position on the screen.
Repeat this step for any key that needs to be tested.
You can run the keyboard test if you press the Ctrl+K
keys at the advanced diagnostic menu.
7. To exit the keyboard test, click on Exit or press the
Ctrl+Break keys. The Advanced Diagnostics menu
appears.
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8. Click on a device to test, or click on Test All to test
all devices.
Click on Looptest to run the tests in a repeated loop.
The loop option menu appears. Click on a device; a
√ mark appears beside the selected device. Repeat
this step to select multiple devices. Click on OK to
start the diagnostic loop. If no device is selected, all
devices tests are looped.
9. To exit the loop, keep pressing Ctrl+Pause. A beep
sounds to notify that exit interrupt is sensed by the
test program. Press Esc to exit from the loop test.
PC Card (PCMCIA) Slots Test
The green LED on the PC test card (P/N 35G4703) turns
on when the PC Card (PCMCIA) slot test is running. If the
LED does not turn on, check that the card is installed
correctly by reseating it. If the LED still does not turn on
after the card is reseated, try using another slot for the
test. If the LED still does not turn on and the test fails,
replace the FRU shown by the diagnostic error code.
Universal Serial Bus (USB) Test
At the advanced diagnostic test menu, connect the USB
parallel test cable (P/N 05K2580) to the computer. Click
on the USB icon to run the test. Follow the instructions on
the screen. OK appears if the test passes and three lines
of error codes appear if the test fails. The defective FRU
must be the DC/DC card or the system board.
Use cable number 2 for an external USB port on the port
replicator.
Displaying the Error Log
Diagnostic errors are printed on a printer that is attached
to the parallel port when the error is detected. The error is
also logged in the system memory.
Use the following procedures to display the errors:
1. Enter the advanced diagnostic test.
2. Press Ctrl+E.
3. The error log appears.
4. To exit the window, click on Exit or press Esc key.
The error log is not saved when the system power is
turned off.
Checking the Installed Devices List
If a device is installed but its icon appears in gray shade
rather than in dark shade on the basic diagnostics test
menu, the device is defective. Reseat the device
connectors. If the symptom remains, replace the device or
the system board. If needed, adjust the contrast control to
clearly distinguish the shades of the icon.
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If a device that is not installed appears in dark shade (for
example, FDD-2 appears in dark shade when no second
FDD is installed), do the following:
1. Replace the first device in the configuration, such as
an FDD-1.
2. If the problem persists, replace the system board.
The Parallel, and Serial icons are always displayed in dark
shade, because the icons represent subsystems of the
system board, not the attachment of devices.
The FDD-1 icon represents the first drive in the system
configuration for each type of device. The FDD-2 icon
represents the second drive, attached through a port
replicator.
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Diagnostic Error Codes
If an error is detected, the following appears:
Ÿ
Ÿ
Ÿ
Ÿ
Large X on the left side of the device icon.
Device ID (three digits)
Error code (two digits)
FRU code (four digits)
For example:
The device ID and error code indicate the detailed portion
of the FRU that caused the error. If replacing a FRU does
not correct the problem, see the device ID or error code
from the previous failure. If they changed, the new FRU
might be defective, or it may have been incorrectly
installed.
Device ID: If an error is detected by the diagnostic
tests, a three-digit device ID is displayed, indicating the
suspected device.
Icon
Device
ID
Suspected Device
001
003
007
086
002
System board
Keyboard
Math coprocessor
Pointing device
Memory
050
054
Display
Display
017
006
Hard disk drive
Built-in FDD
066
080
1. External diskette drive
2. FDD connector of the
port replicator
1. PC card slot connector
2. PC Card
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Icon
Device
ID
Suspected Device
088
External PC Card
009
011
215
103
Parallel
Serial
CD-ROM
IR
153
154
155
Audio (Crystal)
USB port
Audio
USB port of the port
replicator
FRU Codes: If an error is detected by the diagnostic
tests, a four-digit FRU code is displayed. The FRU code
indicates two suspected FRUs. Replace the FRU that is
indicated by the two leftmost digits first; then replace the
FRU that is indicated by the two rightmost digits. No
FRU is assigned to code 00. If only one FRU is
suspected, the other FRU code digits are filled with zeros.
See the reference page before replacing the FRU.
FRU Code
FRU
10
11
12
20
System board
CPU Card
DC/DC card
Memory (see “Memory Checkout” on
page 28)
30
32
33
34
Reserved
External keyboard
External mouse
AC Adapter
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FRU Code
FRU
35
36
38
40
45
50
Speaker
Battery in the battery bay
Fan
LCD unit
External monitor
1. Reseat the diskette drive (FDD-1).
2. Reseat the external FDD cable on the
video card.
3. Diskette drive (FDD-1)
51
60
1. Reseat the diskette drive (FDD-2).
2. Diskette drive (FDD-2)
1. Reseat the hard disk drive (HDD).
2. Hard disk drive (HDD)
70
72
PCMCIA-2 (replicator)
1. Reseat the PC card slot assembly
2. PC Card slot assembly
73
Port replicator
Note: The device ID and error codes are used to indicate
the detailed portion of the FRU that is causing the
error. If replacing a FRU does not correct the
problem, see the device ID or error code from the
previous failure. If they changed, the new FRU
might be defective, or it may have been incorrectly
installed.
If the problem persists even after the FRUs are replaced,
go to “Undetermined Problems” on page 48.
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Related Service Procedures
This section provides information on the following:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
“Status Indicators”
“Password Combinations” on page 56
“Running a Low-Level Format” on page 57
“Maintenance Diskette Download” on page 57
“Fn Key Combinations” on page 57
Status Indicators
The status indicators show the current computer status in
different colors (green and orange):
1
2
3
4
5
6
7
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Symbol
Color
Meaning
.1/Battery
Green
The battery is
fully charged.
Orange
The battery is
charging.
Blinking orange
Orange
The battery
needs charging.
.2/Hard Disk In
Use
Data is read
from or written to
the hard disk,
diskette, or
CD-ROM.
.3/Numeric Lock
Green
The numeric
keypad on the
keyboard is
enabled.
.4/Caps Lock
.5/Scroll Lock
Green
Green
Caps Lock mode
is enabled.
Arrow keys can
be used as
screen-scroll
function keys.
.6/Suspend
Green
Suspend mode
Mode
Blinking Green
Entering
suspend mode
or hibernation
mode, or reusing
normal
operation.
.7/Power On
Green
Power on
Password Combinations
The Model 380XD or 385XD supports the following
passwords:
Ÿ
Ÿ
Ÿ
Power-on password (POP)
Hard disk password (HDP)
Supervisor password (PAP)
The password combinations are:
Ÿ
When the POP is the same as one of the HDPs
(HDP-1 or HDP-2), a POP prompt and an HDP
prompt with different passwords appear.
Ÿ
Ÿ
When the POP is not the same as any of the
When the PAP is used, the HDP-1 or the HDP-2 is
automatically enabled but the HDP prompt does not
appear. The HDP-1 and HDP-2 are then set to the
same password as the PAP.
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Running a Low-Level Format
Attention: Make sure the drive address to be formatted is
correct. This procedure erases all information on the disk.
Do the following to format the hard disk:
1. Turn off the computer.
2. Insert the ThinkPad Hardware Maintenance
Diskette Ver 1.40 or later into diskette drive A and
turn on the computer.
3. Select Format the hard disk from the main menu.
4. Select the drive from the menu.
5. Follow the instructions on the screen.
Maintenance Diskette Download
You cannot get the maintenance diskette from the parts
center, but you can download from the IBM internal web
site.
The following is the URL of the IBM internal Web site:
http://pccbbs.raleigh.ibm.com/
Fn Key Combinations
The following table shows the Fn key and function key
combinations and their corresponding functions.
The Fn key works independently from the operating
system. The operating system obtains the status through
the system management interface to control the system.
Fn +
F1
Description
Reserved
F2
Fuel-Gauge monitor on or off
Standby mode invocation
Suspend mode invocation
Reserved
F3
F4
F5
F6
Reserved
F7
Switching between the LCD and an external
monitor
F8
Switching between the screen expansion is
on and off (no symbol on the key)
F9
Reserved
Reserved
F10
F11
Switching the power management mode
(High Performance, Automatic, and
Customized)
F12
Hibernation invocation
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FRU Removals and Replacements
This section contains information about removals and
replacements.
Ÿ
Do not damage any FRUs. Only certified and trained
personnel should service the computer.
Ÿ
The arrows in the “Removals and Replacements”
section show the direction of movement to remove a
FRU, or to turn a screw to release the FRU. The
arrows are marked in numeric order, in square
callouts, to show the correct sequence of removal.
When other FRUs must be removed before the failing
FRU is removed, they are listed in that order.
To replace a FRU, reverse the removal procedure
and follow any notes that pertain to replacement.
See “Locations” for internal cable connections and
arrangement information.
Ÿ
Ÿ
Ÿ
When replacing a FRU, use the correct screw size as
shown in the procedures.
Safety Notice 1: Translation on page 5
Before the computer is powered-on after FRU
replacement, make sure all screws, springs, or other
small parts, are in place and are not left loose inside
the computer. Verify this by shaking the computer
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical short circuits.
Safety Notice 4: Translation on page 8
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
Safety Notice 8: Translation on page 11
Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, and then disconnect any
interconnecting cables.
Attention: The system board is sensitive to, and can be
damaged by, electrostatic discharge. Establish personal
grounding by touching a ground point with one hand before
touching these units. Use an electrostatic discharge (ESD)
strap (P/N 6405959) to establish personal grounding.
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Important Notice
This machine uses special nylon-coated screws with the
following characteristics:
Ÿ
Ÿ
They maintain tight connection.
They do not easily come loose, even with shock or
vibration.
But:
Ÿ
Ÿ
They need additional force to tighten.
They should not be reused.
Do the following when you service this machine:
Ÿ
Ÿ
Ÿ
Keep the screw kit (P/N 12J0808) in your tool bag.
Always use new screws.
Use a torque screwdriver if you have one.
Screw Tightening Information: Loose screws
can cause a reliability problem. The IBM ThinkPad
computer addresses this problem with nylon-coated
screws. Tighten screws as follows:
Ÿ
Plastic to plastic
Turn an additional 90 degrees after the screw head
touches the surface of the plastic part:
Ÿ
Logic card to plastic
Turn an additional 180 degrees after the screw head
touches the surface of the logic card:
Ÿ
Torque driver
If you have a torque driver, refer to the “Torque”
instructions with each step.
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FRU Service Procedure
Review the following procedures before replacing any
FRUs.
Replacing the System Board: The EEPROM on
the system board contains the valid product data
(VPD)—that is, a system unit serial number an a system
board serial number. When you replace the system board,
restore the system unit serial number using the Set
system identification utility in the ThinkPad hardware
maintenance diskette. The serial number label is attached
to the computer.
Note: Do not power off the computer while restoring the
VPD.
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Removal Reference
Refer to the following chart for the removal order:
Ref. No.
FRU
Page No.
1010
DIMM Card and
Backup Battery
62
1020
1030
1040
1050
Battery Pack
63
64
66
69
Hard Disk Drive
Keyboard Unit
Keyboard and
Speaker
1060
1070
CD-ROM Drive
and Diskette
Drive Assembly
71
72
Diskette Drive
and Diskette
Drive Assembly
1080
1090
LCD Unit
76
79
Fan Assembly,
CPU Card, and
Thermal Rubber
1100
1110
Upper Shield
Case
82
83
Box Speaker and
Microphone
1120
1130
DC/DC Card
85
87
System Board
and PC Card Slot
1140
Battery Pack
Latch
90
2010
2020
2030
LCD Front Cover
LCD Panel
91
93
97
LCD Inverter
Card
2040
2050
LCD Misc. Parts
LCD Cable
99
103
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1010 DIMM Card and Backup Battery
Safety Notice 4: Translation on page 8
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
.1/ Turn the computer upside down.
.2/.3/.4/.5/.6/: DIMM
.2/.3/.7/: Backup battery
When installing:
When installing a new backup battery, place it
where the old one was on the printed circuit board
(system board) with double-sided adhesive tape.
Step
Size (Quantity)
Torque
.2/
—
3-4 kgcm
Note: You can loosen the screw in step .2/, but cannot
remove it.
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1020 Battery Pack
.1/ Turn the computer upside down.
Pull up the battery pack lock .2/, push it back .3/, and
then pull up the battery pack .4/.
3
2
4
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1030 Hard Disk Drive
Warning
Do not drop or apply any shock to the hard disk
drive. The hard disk drive is sensitive to physical
shock. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before
removing the hard disk drive, have the user make a
backup copy of all the information on the hard disk.
Never remove the hard disk drive while the system is
operating or is in suspend mode.
Ÿ
Battery Pack (1020)
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Information on spacers
The relation between the thickness of the HDD and
the spacers is as follows:
12.5 mm
17 mm
Spacer
None
Step
Size (Quantity)
Torque
.6/
M 3 x 2.8 mm, Flathead (4)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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1040 Keyboard Unit
Ÿ
Battery Pack (1020)
Step
.1/
.2/
Size (Quantity)
Torque
M 2.5 x 25 mm, nylon-coated (1)
3-4 kgcm
3-4 kgcm
(a)M 2.5 x 8 mm, nylon-coated (3)
(b)M 2.5 x 6 mm, nylon-coated (1)
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
.3/ Make sure that the battery pack lock is not sticking
out, and turn the computer right side up.
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Note: In order not to damage the connectors, pull the
keyboard assembly toward you a little in step .7/,
and then go to step .8/.
IBM ThinkPad 380XD, 385XD (2635) 67
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When installing
See the following figure for the direction of the
speaker connector:
When replacing
Apply a model name label on the keyboard.
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1050 Keyboard and Speaker
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
Important: When you release latch B, be careful not to
apply any force to area A (lenses for status
indicators).
IBM ThinkPad 380XD, 385XD (2635) 69
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When installing
The following figure shows the route for the speaker
cables.
70 IBM ThinkPad 380XD, 385XD
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1060 CD-ROM Drive and Diskette Drive
Assembly
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
Note: Be careful that the computer does not fall backward
when you remove the CD-ROM and diskette drive
assembly.
Step
.1/
.2/
.4/
.5/
Size (Quantity)
Torque
M 2.5 x 6 mm, nylon-coated (1)
M 2.5 x 6 mm, nylon-coated (1)
M 2.5 x 8 mm, nylon-coated (2)
M 2.5 x 6 mm, nylon-coated (1)
3-4 kgcm
3-4 kgcm
3-4 kgcm
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 71
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1070 Diskette Drive and CD-ROM Drive
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM and Diskette Drive Assembly (1060)
Note: When replacing, be sure to firmly tighten the pink
and yellow screws.
Diskette Drive
1
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Right view
2
3
1
2
Latch
Step
Size (Quantity)
M 2.6 x 4 mm Yellow (1)
Torque
.2/
4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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(Rear view)
5
4
6
4
2
1
1
Step
.4/
Size (Quantity)
Torque
M 2 x 1.7 mm, special-head, Blue
(2)
1.5-1.8
kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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Step
Size (Quantity)
Torque
.7/
M 2.6 x 2.8 mm pink (3)
4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
10X - 24X CD-ROM (05K8868)
Step
Size (Quantity)
Torque
.1/
M 2 x 1.7 mm, special-head, blue
(2)
1.5-1.8
kgcm
.4/
(a) M 2 x 1.7 mm, special-head,
blue (2)
1.5-1.8
kgcm
(b) M 2 x 2.4 mm, special-head,
yellow (2)
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 75
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1080 LCD Unit
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
Step
.2/
Size (Quantity)
Torque
M 2.5 x 6 mm, nylon-coated (5)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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Step
.3/
Size (Quantity)
Torque
3-4 kgcm
3 kgcm
M 2.5 x 6 mm, nylon-coated (1)
M 2.5 x 6 mm, special-head (1)
.5/
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 77
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* When removing the LCD, be careful not to damage the
latches.
Step
Size (Quantity)
Torque
.8/
M 2.5 x 6 mm, nylon-coated (3)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
78 IBM ThinkPad 380XD, 385XD
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1090 Fan Assembly, CPU Card,
Thermal Rubber
Ÿ
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM and Diskette Drive Assembly (1060)
LCD Unit (1080)
Attention:
When removing, be careful not to damage the CPU
card.
Step
.1/
Size (Quantity)
Torque
M 2 x 6 mm, nylon-coated (2)
M 2 x 18 mm, nylon-coated (3)
2-3 kgcm
2-3 kgcm
.3/
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 79
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2635-8xx/9xx/Axx/Bxx
2635-Dxx/Exx/Fxx
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Step
Size (Quantity)
Torque
.6/
M 2 x 6 mm, nylon-coated (2)
2-3 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
When installing
Ÿ
Make sure the connectors are fitted firmly by
pressing the corners of the card.
2635-8xx/9xx/Axx/Bxx
2635-Dxx/Exx/Fxx
A loose connection or a damaged card causes a
power failure.
Ÿ
The following figure shows the route of the fan
assembly cables:
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1100 Upper Shield Case
Ÿ
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM/Diskette Drive Assembly (1060)
LCD Unit (1080)
Step
.2/
Size (Quantity)
Torque
M 2.5 x 8 mm, nylon-coated (2)
M 2.5 x 6 mm, nylon-coated (3)
M 2.5 x 6 mm, bighead (1)
3-4 kgcm
3-4 kgcm
3-4 kgcm
.3/
.4/
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
82 IBM ThinkPad 380XD, 385XD
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1110 Box Speaker and Microphone
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM and Diskette Drive Assembly (1060)
LCD Unit (1080)
Upper Shield Case (1100)
Step
.1/
Size (Quantity)
Torque
3-4 kgcm
M 2.5 x 12 mm, nylon-coated (3)
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 83
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When installing
The following figure shows the route for the
microphone and speaker cables:
84 IBM ThinkPad 380XD, 385XD
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1120 DC/DC Card
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM and Diskette Drive Assembly (1060)
LCD Unit (1080)
Upper Shield Case (1100)
Pay attention that the connectors tend to be caught in the
base cover.
Step
Size (Quantity)
Torque
.2/
M 2.5 x 22 mm, nylon-coated (2)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 85
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When installing
The following figure shows the route for the
microphone cable:
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1130 System Board and PC Card Slot
1. The system unit serial number must be restored when
the system board is replaced. To restore the system
unit serial number, select the option “Set system
identification” on the maintenance diskette. The flash
ROM on the system board contains the vital product
data (VPD)—that is, the system unit serial number,
system board serial number, and other
computer-unique data.
2. Do not turn off the computer while restoring the VPD.
The system unit serial number label is attached to the
base cover.
3. Before removing and replacing the system board
assembly, make sure that the PC Cards are removed
and the eject buttons are not sticking out. If the PC
Card eject buttons are sticking out, pull them further
out slightly and fold them to the right; then push up
the system board assembly from the bottom.
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM and Diskette Drive Assembly (1060)
LCD Unit (1080)
Fan Assembly/CPU Card (1090)
Upper Shield Case (1100)
Pay attention to the connectors that tend to catch in the
cover.
Step
Size (Quantity)
Torque
.1/
M 2.5 x 6 mm, nylon-coated (2)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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3
5
4
6
Step
.3/
Size (Quantity)
Torque
M 2.5 x 6 mm, nylon-coated (2)
Hex stud screw (6)
3-4 kgcm
3-4 kgcm
3-4 kgcm
.4/
.5/
M 2.5 x 6 mm, nylon-coated (1)
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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Step
Size (Quantity)
Torque
.7/
M 2 x 18 mm, nylon-coated (2)
2-3 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
IBM ThinkPad 380XD, 385XD (2635) 89
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1140 Battery Pack Latch
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM and Diskette Drive Assembly (1060)
LCD Unit (1080)
Fan Assembly/CPU Card (1090)
Upper Shield Case (1100)
System Board and PC Card Slot (1130)
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2010 LCD Front Cover
Ÿ
Ÿ
Ÿ
Ÿ
Memory-slot Cover (DIMM Card) (1010)
Battery Pack (1020)
Keyboard Unit (1040)
LCD Unit (1080)
.1/.2/.3/: LCD Front Cover
.4/: Control Knob
Notes:
1. The LCD front cover has several latches. Release
the latches as shown in the figure in step .3/.
2. When replacing the control knob in step .4/, make
sure that it works correctly.
IBM ThinkPad 380XD, 385XD (2635) 91
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Step
Size (Quantity)
Torque
.2/
M 2.5 x 6 mm, nylon-coated(2)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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2020 LCD Panel
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Memory-slot Cover (DIMM Card) (1010)
Battery Pack (1020)
Keyboard Unit (1040)
LCD Unit (1080)
LCD Front Cover (2010)
Note on LCD identification
You can distinguish between HPA LCD, TFT LCD type
1, and TFT LCD type 2 by the label on the LCD cable:
HPA LCD: 05K9309 or 05K9320
TFT LCD Type 1: 05K9312 or 05K9322
TFT LCD Type 2: 05K9311 or 05K9321
HPA LCD Panel
(Labeled 05K9309 or 05K9320)
IBM ThinkPad 380XD, 385XD (2635) 93
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Note: In step .4/, lift the LCD panel slightly to disconnect
the flexible cable in step .5/.
Step
Size (Quantity)
Torque
.1/
M 2.5 x 6 mm, nylon-coated(4)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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TFT LCD Panel
Note on TFT LCD identification
You can distinguish between HPA LCD, TFT LCD type
1 and type 2 by the label on the LCD cable. The
labels are said as follows.
HPA LCD: 05K9309 or 05K9320
TFT LCD Type 1: 05K9312 or 05K9322
TFT LCD Type 2: 05K9311 or 05K9321
Step
Size (Quantity)
Torque
.1/
M 2.5 x 6 mm, nylon-coated (4)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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Type 1 (Labeled 05K9312 or 05K9322)
Type 2 (Labeled 05K9311 or 05K9321)
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2030 LCD Inverter Card
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Memory-slot Cover (DIMM Card) (1010)
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM/Diskette Drive Assembly (1060)
LCD Unit (1080)
LCD Front Cover (2010)
LCD Panel (2020)
HPA LCD
Step
Size (Quantity)
M 2.5 x 6 mm, nylon-coated(1)
Torque
.1/
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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TFT LCD
Step
Size (Quantity)
Torque
.2/
M 2.0 x 3.7 mm, nylon-coated (2)
3-4 kgcm
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
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2040 LCD Misc. Parts
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Memory-slot Cover (DIMM Card) (1010)
Battery Pack (1020)
Keyboard Unit (1040)
CD-ROM/Diskette Drive Assembly (1060)
LCD Unit (1080)
LCD Front Cover (2010)
LCD Panel (2020)
LCD Inverter Card (2030)
Hinges/Latches
HPA LCD
.1/.2/.3/: Hinges
.4/.5/: Latches
2
3
3
2
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Step
Size (Quantity)
Torque
.1/
(a) M 2.5 x 6mm, nylon-coated (2)
(b) M 2.5 x 6mm, special-head (1)
M 2.5 x 6mm, nylon-coated (2)
3-4 kgcm
3-3.5 kgcm
3-4 kgcm
.2/
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
When replacing: When replacing the hinge covers
removed in step .5/, attach them to the shield
sheet with double-sided adhesive tape as the old
ones had been attached.
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TFT LCD: This figure shows the TFT type 1 LCD. For
the type 2, the same procedure applies.
.1/.2/.3/: Hinges
.4/.5/: Latches
2
3
3
2
Step
Size (Quantity)
Torque
.1/
(a) M 2.5 x 6mm, nylon-coated (2)
(b) M 2.5 x 6mm, special-head (1)
M 2.5 x 6mm, nylon-coated (2)
3-4 kgcm
3-3.5 kgcm
3-4 kgcm
.2/
Note: Make sure you use the correct screw, and tighten all
screws firmly to the torque shown in the table if you have a
torque screwdriver. Never use a screw that you removed.
Use a new one. Make sure the screws are tightened
firmly.
When replacing: When replacing the hinge covers
removed in step .5/, attach them to the shield
sheet with double-sided adhesive tape as the old
ones had been attached.
IBM ThinkPad 380XD, 385XD (2635) 101
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When replacing:
Replace the LCD miscellaneous parts as follows:
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2050 LCD Cable
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Locations
Front View
.1/ LCD latches
.2/ Color LCD screen
.3/ (TFT display model) Brightness control
.3/ (HPA display model) Contrast control
.4/ Fan louver
.5/ Infrared port
.6/ Diskette eject button
.7/ Diskette drive
.8/ CD-ROM emergency eject hole
.9/ CD-ROM eject button
.1ð/ CD-ROM in-use indicator
.11/ CD-ROM drive
.12/ Stereo speakers
.13/ Palm rest
.14/ TrackPoint III
.15/ Fn key
.16/ Keyboard
.17/ Speaker (Box speaker:subwoofer)
.18/ Indicator panel
.19/ Built-in microphone
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Bottom View
.1/ Memory-slot cover
.2/ Power shutdown switch
.3/ Memory slot
.4/ Expansion connectors
.5/ Battery pack lock
.6/ Battery pack
.7/ Serial number label
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Rear View
.1/ Hard disk drive
.2/ Security keyhole
.3/ PC Card eject buttons
.4/ PC Card slots
.5/ Volume control
.6/ Microphone jack/Line-in jack
.7/ Headphone jack
.8/ Power switch
.9/ External-input device connector
.1ð/ Power jack
.11/ Universal serial bus (USB) port
.12/ Serial connector
.13/ Parallel connector
.14/ External-monitor connector
.15/ Connector cover
.16/ External suspend mode indicator
.17/ External battery indicator
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Parts Listing
Note: FRU number 8 is available only on the
2635-Dxx/Exx/Fxx.
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System Unit
Note on LCD
See page 93 for the LCD identification.
Ref. No. FRU Name
FRU No.
1
LCD Assembly (12.1 HPA)
see page 111 for LCD FRU
LCD Assembly (12.1 TFT type 1)
see page 113 for LCD FRU
LCD Assembly (12.1 TFT type 2)
see page 115 for LCD FRU
LCD Cable Holder (included in Ref.No.15
on pages 112, 114 and 116)
Stereo Speaker Assembly
Support Plate
2
3
4
02K4330
(included in Base Misc. Parts Kit on page 109)
Right Shield Case
5
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
Fan
Air Duct
(included in Base Misc. Parts Kit on page 109)
05K4749
05K5237
05K4746
6
7
8
9
MMO Spacer for 2635-Dxx/Exx/Fxx
Thermal Rubber
05K5234
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
05K4748
05K5235
10
CPU Card (233 MHz)
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
12J0408
10L0888
CPU Card (266 MHz)
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
Heat Sink
10L0885
10L0887
05K4747
11
12
13
Connector Bracket (see page 110 )
CD/Diskette Drive Connector Assembly
(with-CD model)
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
05K2637
05K2657
13
14
Diskette Drive Connector Assembly
(non-CD model)
CD-ROM/Diskette Drive Assembly (see page 110 )
83H6527
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Ref. No. FRU Name
FRU No.
05K4744
02K6498
15
16
17
Connector Cover
Backup Battery
SO-DIMM
see “Option Parts List” on page 118
Memory Slot Cover
Battery Pack
18
19
05K4758
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
Base Cover Assembly
Battery Pack Lock Assembly
Power Switch Knob
73H9951
02K6509
05K4743
05K4775
20
21
22
(included in Base Misc. Parts Kit on page 109)
23
24
25
26
27
28
HDD Cable Assembly
Hard Disk Drive (see page 110)
Lower Shield Case
HDD Lid
HDD Lid Coin Screw
DC/DC Card
05K2636
05K4745
05K4753
05K4754
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
PC Card Slot
05K3195
10L0930
05K4862
29
30
Box Speaker
(including Power Switch)
Microphone Assembly
Upper Shield Case
Keyboard Bezel
Keyboard (see page 117 )
TrackPoint III Cap
02K4328
02K4329
05K4750
05K4755
31
32
33
34
35
36
84G6536
System Board
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
Base Misc. Parts Kit
including: Air Duct (Ref.No.2)
05K3196
10L0929
05K4774
Power Switch Knob(Ref.No.21)
Support Plate (Ref.No.4.)
Logo for LG Korea
Cable Holding Tape
11J8373
11J8376
IBM ThinkPad 380XD, 385XD (2635) 109
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Hard Disk Drive, CD-ROM, Diskette
Drive
Ref. No. FRU Name
FRU No.
1
Connector Bracket (included in Ref.No.4.
CD/Diskette Drive Bracket)
CD/Diskette Drive Connector Assembly
For 2635-8xx/9xx/Axx/Bxx
For 2635-Dxx/Exx/Fxx
2
05K2637
05K2657
2
Diskette Drive Connector Assembly
(for non-CD model)
83H6527
05K8868
05K4751
3
4
CD-ROM(10 X-24 X)
CD/Diskette Drive Bracket Kit
including:
CD/Diskette Drive Bracket (Ref.No.4)
Connector Bracket (Ref.No.1)
Absorber (Ref.No.5)
5
Absorber (included in Ref.No.4
CD/Diskette Drive Bracket)
Diskette Drive
6
7
11J8338
73H9932
73H9934
05K4743
05K4752
22L0004
83H7086
83H7085
83H7084
Diskette Drive Bezel
7
8
9
10
10
10
10
Blank Bezel (for non-CD model)
Base Cover Assembly
HDD Bracket
Hard Disk Drive, 2.1 GB (12.5 mm)
Hard Disk Drive, 3.2 GB (12.5 mm)
Hard Disk Drive, 4.0 GB (12.5 mm)
Hard Disk Drive, 5.1 GB (17 mm)
(See page 65 for relation between
the HDD and the spacers.)
HDD Spacer
11
05K4776
110 IBM ThinkPad 380XD, 385XD
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LCD FRU
HPA (Labeled 05K9309 or 05K9320)
IBM ThinkPad 380XD, 385XD (2635) 111
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Ref. No. FRU Name
FRU No.
1
Front Bezel
(included in Ref.No.13 LCD Cover Kit)
Contrast Control Knob
2
(included in Ref.No.15 LCD Misc. Parts Kit)
3
4
5
6
7
8
LCD Panel
Inverter Card
LCD Cable Assembly
Right Hinge (included in Ref.No.14 Hinge Kit)
LED Lens (included in Ref.No.15 LCD Misc.Kit)
Insulation Sheet
05K9336
05K3194
12J0139
(included in Ref.No.13 LCD Cover Kit)
LCD Cover
(included in Ref.No.13 LCD Cover Kit)
Right Latch
(included in Ref.No.15 LCD Misc. Parts Kit)
Left Latch
9
10
11
(included in Ref.No.15 LCD Misc. Parts Kit)
Left Hinge (included in Ref.No.14 Hinge Kit)
12
13
LCD Cover Kit
including:
05K4779
Front Bezel (Ref.No.1)
Insulation Sheet (Ref.No.8)
LCD Cover (Ref.No.9)
Logo (Front, Rear)
Hinge Cap
Screw Cap
14
15
Hinge Kit
including:
Right Hinge (Ref.No.6)
Left Hinge (Ref.No.14)
Screw Cap
LCD Misc. Parts Kit
including:
73H9942
73H9949
LCD Cable Holder (Ref.No.2 on page 108)
Contrast Control Knob (Ref.No.2)
LED Lens (Ref.No.7)
Right Latch, Spring, Holder (Ref.No.10)
Left Latch, Spring, Holder (Ref.No.11)
Screw Cap
112 IBM ThinkPad 380XD, 385XD
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TFT 1 (Labeled 05K9312 or 05K9322)
IBM ThinkPad 380XD, 385XD (2635) 113
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Ref. No. FRU Name
FRU No.
1
Front Bezel
(included in Ref.No.13 LCD Cover Kit)
Brightness Control Knob
2
(included in Ref.No.15 LCD Misc. Parts Kit)
3
4
5
6
LCD Panel
Inverter Card
LCD Cable Assembly
Right Hinge
05K9335
05K3197
73H9948
(included in Ref.No.14 Hinge Kit)
LED Lens
(included in Ref.No.15 LCD Misc. Kit)
Insulation Sheet
7
8
(included in Ref.No.13 LCD Cover Kit)
LCD Cover
9
(included in Ref.No.13 LCD Cover Kit)
Right Latch
(included in Ref.No.15 LCD Misc. Parts Kit)
Left Latch
10
11
(included in Ref.No.15 LCD Misc. Parts Kit)
Left Hinge (included in Ref.No.14 Hinge Kit)
12
13
LCD Cover Kit
including:
05K4780
Front Bezel (Ref.No.1)
Insulation Sheet (Ref.No.8)
LCD Cover (Ref.No.9)
Logo (Front, Rear)
Hinge Cap
Screw Cap
14
15
Hinge Kit
including:
Right Hinge (Ref.No.6)
Left Hinge (Ref.No.14)
Screw Cap
LCD Misc. Parts Kit
including:
73H9943
73H9949
LCD Cable Holder (Ref.No.2 on page 108)
Contrast Control Knob (Ref.No.2)
LED Lens (Ref.No.7)
Right Latch, Spring, Holder (Ref.No.10)
Left Latch, Spring, Holder (Ref.No.11)
Screw Cap
114 IBM ThinkPad 380XD, 385XD
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TFT 2 (Labeled 05K9311 or 05K9321)
IBM ThinkPad 380XD, 385XD (2635) 115
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Ref. No. FRU Name
FRU No.
1
Front Bezel
(included in Ref.No.13 LCD Cover Kit)
Brightness Control Knob
2
(included in Ref.No.15 LCD Misc. Parts Kit)
3
4
5
6
7
8
LCD Panel
Inverter Card
LCD Cable Assembly
Right Hinge (included in Ref.No.14 Hinge Kit)
LED Lens (included in Ref.No.15 LCD Misc. Kit)
Insulation Sheet
05K9315
05K3150
05K4358
(included in Ref.No.13 LCD Cover Kit)
LCD Cover
(included in Ref.No.13 LCD Cover Kit)
Right Latch
(included in Ref.No.15 LCD Misc. Parts Kit)
Left Latch
9
10
11
(included in Ref.No.15 LCD Misc. Parts Kit)
Left Hinge (included in Ref.No.14 Hinge Kit)
12
13
LCD Cover Kit
including:
05K4781
Front Bezel (Ref.No.1)
Insulation Sheet (Ref.No.8)
LCD Cover (Ref.No.9)
Logo (Front, Rear)
Hinge Cap
Screw Cap
14
15
Hinge Kit
including:
Right Hinge (Ref.No.6)
Left Hinge (Ref.No.14)
Screw Cap
LCD Misc. Parts Kit
including:
73H9943
73H9949
LCD Cable Holder (Ref.No.2 on page 108)
Contrast Control Knob (Ref.No.2)
LED Lens (Ref.No.7)
Right Latch, Spring, Holder (Ref.No.10)
Left Latch, Spring, Holder (Ref.No.11)
Screw Cap
116 IBM ThinkPad 380XD, 385XD
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Keyboard
Arabic
Belgian
Canadian French
Czech
Danish
Dutch
French
German
Greek
Hebrew
Hungarian
Italian
Japanese
Korean
Latin American Spanish
Norwegian
Poland
Portuguese
Russian
Slovakian
Slovenian
Spanish
Swedish or Finnish
Swiss
Taiwanese
Thai
02K4351
02K4341
02K4344
02K4352
02K4343
02K4337
02K4335
02K4334
02K4353
02K4354
02K4355
02K4336
02K4333
02K4345
02K4348
02K4342
02K4357
02K4356
02K4346
02K4358
02K4359
02K4339
02K4338
02K4340
02K4347
02K4349
02K4350
02K4332
02K4331
Turkish
U.K. English
U.S. English
IBM ThinkPad 380XD, 385XD (2635) 117
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Option Parts List
Miscellaneous Parts
FRU Name
Screw Kit
including:
FRU Number
05K4837
Hex stud, D-Sub (6)
M2 x 1.7, Special (4)
M2 x 2.4, Special (2)
M2 x 6, Bind, nylon-coated (4)
M2 x 18, Bind, nylon-coated (3)
M2.5 x 6, Special (2)
M2.5 x 6, Big (1)
M2.5 x 6, Bind, Black, nylon-coated (30)
M2.5 x 8, Bind, Black, nylon-coated (7)
M2.5 x 12, Bind, nylon-coated (3)
M2.5 x 22, Bind, nylon-coated (2)
M2.5 x 25, Bind, nylon-coated (1)
M2.6 x 2.8, Bind (3)
M2.6 x 4, Bind (2)
M3 x 3, Flathead, nylon-coated (4)
Screw tapping (2)
118 IBM ThinkPad 380XD, 385XD
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Options
Notes
1. If you need to replace the AC Adapter, use the
one for the country you are in even if the
computer is from a different country.
2. The warranty for the system unit does not apply
to all options.
FRU Name
Headset
4.0 GB Hard Disk Drive Assembly
AC Adapter (56 W, 3-prong)
AC Adapter (56 W, 3-prong)
AC Adapter (for Japan, 2-prong)
AC Adapter (for Japan, 2-prong)
Microphone
FRU Number
85G1529
83H7085
11J8956
02K6496
11J8974
02K6497
66G7871
95F5723
84G1320
12J1602
11J9000
84G1321
42H2767
42H2768
01K1115
42H2769
42H2817
1
1
2
2
PS/2 Miniature Mouse
ThinkPad 380/385 Port Replicator
ThinkPad 560 Port Replicator
ThinkPad Enhanced Port Replicator
Upper Cover Set
SO-DIMM 8 MB 70ns
SO-DIMM 16 MB 70ns
SO-DIMM 16 MB 60ns
SO-DIMM 32 MB 60ns
SO-DIMM 64 MB 60ns
Interface Cable to System for Keyboard 84G2531
Interface Cable to Keyboard for Keypad 84G2532
Mini-DIN to Mini-DIN Cable
84G6474
1
2
The 3-prong adapters are interchangeable; you can order either
one.
The 2-prong adapters are interchangeable; you can order either
one.
IBM ThinkPad 380XD, 385XD (2635) 119
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Numeric Keypad
Belgian
Canadian French
Danish
Dutch
French
German
Greek
Hebrew
Icelandic
Italian
Japanese
Norwegian
Spanish
Swedish or Finnish
Swiss French
Swiss German
Turkish
U.K. English
U.S. English
95F5741
95F5466
95F5467
95F5467
95F6313
95F6314
95F5467
95F5741
95F5467
95F6316
79F6401
95F5467
95F6315
95F5468
95F5711
95F5715
95F5467
95F5741
95F5741
Black Keypad
French
German
Italian
Norwegian
Swedish
U.K. English
U.S. English
84G6286
84G6280
84G6292
84G6310
84G6304
84G6298
84G2530
Black Keyboard
French
German
Italian
Norwegian
Swedish
U.K. English
U.S. English
84G6285
84G6279
84G6291
84G6309
84G6303
84G6297
84G2529
Accessories
Keyboard/Mouse Cable
54G0444
Tools
Tri-Connector Wrap Plug
PC Test Card
Audio Wrap Cable
USB Parallel Test Cable
Screwdriver Kit
Torque Screwdriver
5-mm Socket Wrench
Screwdriver
72X8546
35G4703
66G5180
05K2580
95F3598
05K4695
05K4694
05K4693
ThinkPad Hardware Maintenance
Diskette Version 1.40
(See “Maintenance Diskette Download” on page 57.)
120 IBM ThinkPad 380XD, 385XD
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Power Cords
IBM power cords for a specific country are usually
available only in that country:
For 2-pin power cords:
IBM
Used in These Countries
Power
Cord
Part
Number
13H5264
Bahamas, Barbados, Bermuda, Bolivia, Canada,
Cayman Islands, Colombia, Costa Rica,
Dominican Republic, Ecuador, El Salvador,
Guatemala, Guyana, Haiti, Honduras, Jamaica,
Korea (South), Mexico, Netherlands Antilles,
Nicaragua, Panama, Peru, Philippines, Saudi
Arabia, Suriname, Taiwan, Thailand, Trinidad
(West Indies), United States of America,
Venezuela
13H5267
13H5270
Abu Dhabi, Albania, Antigua, Bahrain, Brunei,
Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao,
Malaysia, Nigeria, Oman, People's Republic of
China (including Hong Kong), Qatar, Singapore,
United Kingdom
Austria, Belgium, Bulgaria, Chile, Czech
Republic, Denmark, Egypt, Finland, France,
Germany, Greece, Hungary, Iceland, Indonesia,
Israel, Italy, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Spain, Sweden,
Switzerland, Turkey, former Yugoslavia
13H5273
13H5276
Japan
Argentina, Australia, New Guinea, New Zealand,
Papua New Guinea, Paraguay, Uruguay
13H5279
Bangladesh, Pakistan, South Africa, Sri Lanka
IBM ThinkPad 380XD, 385XD (2635) 121
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For 3-pin slim power cords:
IBM
Power
Cord
P/N
Used in These Countries
76H3514
Argentina, Australia, New Zealand, Papua New
Guinea, Paraguay, Uruguay
76H3516
Bahamas, Barbados, Bermuda, Bolivia, Canada,
Cayman Islands, Colombia, Costa Rica,
Dominican Republic, Ecuador, El Salvador,
Guatemala, Guyana, Haiti, Honduras, Jamaica,
Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia,
Suriname, Taiwan, Trinidad (West Indies),
United States of America, Venezuela, Thailand
76H3518
Austria, Belgium, Bulgaria, Czech Republic,
Egypt, Finland, France, Germany, Greece,
Hungary, Iceland, Indonesia, Netherlands,
Norway, Poland, Portugal, Romania, Slovakia,
Spain, Sweden, Turkey, former Yugoslavia
76H3520
76H3522
76H3524
Denmark
Bangladesh, Pakistan, South Africa, Sri Lanka
Abu Dhabi, Albania, Antigua, Bahrain, Brunei,
Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao,
Malaysia, Nigeria, Oman, People's Republic of
China (including Hong Kong), Qatar, Singapore,
United Kingdom
76H3526
76H3528
76H3530
76H3532
76H3535
Japan
Liechtenstein, Switzerland
Chile, Ethiopia, Italy, Libya
Israel
Korea
122 IBM ThinkPad 380XD, 385XD
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Notices
References in this publication to IBM products, programs,
or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not
intended to state or imply that only that IBM product,
program, or service may be used. Any functionally
equivalent product, program, or service that does not
infringe any of the intellectual property rights of IBM may
be used instead of the IBM product, program, or service.
The evaluation and verification of operation in conjunction
with other products, except those expressly designated by
IBM, are the responsibility of the user.
IBM may have patents or pending patent applications
covering subject matter in this document. The furnishing
of this document does not give you any license to these
patents. You can send license inquiries, in writing, to the
IBM Director of Licensing, IBM Corporation, 500 Columbus
Avenue, Thornwood, NY 10594, U.S.A.
Trademarks
The following terms are trademarks of the IBM Corporation
in the United States or other countries or both:
IBM
ThinkPad
TrackPoint
TrackPoint III
Microsoft, Windows, and the Windows 95 flag logo are
trademarks or registered trademarks of Microsoft
Corporation.
Pentium, MMX, ProShare, LANDesk, and
ActionMedia are trademarks or registered trademarks of
Intel Corporation in the U.S. and other countries.
Other company, product, and service names used in this
publication may be trademarks or service marks of others.
IBM ThinkPad 380XD, 385XD (2635) 123
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IBM
Part Number: 10L9623
Printed in U.S.A.
S1ðL-9623-ðð
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