Hotpoint Washer WMF User Manual

Instructions for use  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
GB  
Connecting the electricity and water supplies  
The first wash cycle  
Technical data  
English, 1  
Description of the washing machine  
and starting a wash cycle, 6-7  
Control panel  
Indicator lights  
Starting a wash cycle  
Wash cycles, 8  
Table of wash cycles  
Personalisation, 9  
Setting the temperature  
Setting the spin speed  
Functions  
WMF 740 P/G/A/K  
Detergents and laundry, 10  
Detergent dispenser drawer  
Preparing the laundry  
Garments requiring special care  
Load balancing system  
Precautions and tips, 11  
General safety  
Disposal  
Opening the porthole door manually  
Care and maintenance, 12  
Cutting off the water or electricity supply  
Cleaning the washing machine  
Cleaning the detergent dispenser drawer  
Caring for the door and drum of your appliance  
Cleaning the pump  
Checking the water inlet hose  
Troubleshooting, 13  
Assistance, 14  
1
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Connecting the drain hose  
Connect the drain  
the supply voltage is included within the values  
indicated on the Technical details table  
(see page 5);  
GB  
hose, without bending  
it, to a draining duct or  
a wall drain situated  
between 65 and 100 cm  
from the floor;  
the socket is compatible with the washing  
machine's plug. If this is not the case, replace  
the socket or the plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp fused  
plug it can be plugged into a 13 amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
The drain hose may be  
connected to an under-  
sink trap. Before  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE CARRIED  
OUT BY A QUALIFIED ELECTRICIAN.  
connecting the drain  
hose from the machine  
ensure that any blanks  
or removable ends have  
been taken off the  
spigot.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be used,  
and the fuse cover re-fitted. If the fuse cover is  
lost, the plug must not be used until a replacement  
is obtained.  
Replacement fuse covers:  
If it is place over the  
edge of a basin or sink  
be sure the free end  
of the hose should not  
be underwater.  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words on  
the base of the plug. Replacements can be obtained  
directly from your nearest Service Depot.  
Removing the plug:  
If your appliance has a non-rewireable moulded plug  
and you should wish to re-route the mains cable  
through partitions, units etc., please ensure that  
either:  
! We advise against the use of hose extensions; in  
case of absolute need, the extension must have  
the same diameter as the original hose and must  
not exceed 150 cm in length.  
the plug is replaced by a fused 13 ampere re-  
wearable plug bearing the BSI mark of approval.  
or:  
the mains cable is wired directly into a 13 amp cable  
outlet, controlled by a switch, (in compliance with  
BS 5733) which is accessible without moving the  
appliance.  
Ensure that if the drain hose is pushed into a  
standpipe, that the end does not go down more  
than 15cms (6 inches). If the hose is pushed down  
too far, this may cause the machine to self -  
syphon ie. continuously empty as it is filling.  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you  
make the pins unusable so that it cannot be  
accidentally inserted into a socket.  
Electric connection  
Before plugging the appliance into the mains  
socket, make sure that:  
Instructions for connecting cable to an alternative  
plug:  
the socket is earthed and in compliance with  
the applicable law;  
Important: the wires in the mains lead are coloured  
in accordance with the following code:  
Green & Yellow Earth  
the socket is able to sustain the appliance's  
maximum power load indicated in the Technical  
details table (see page 5);  
B l u e  
B r o w n  
Neutral  
L i v e  
3
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As the colours of the wires in the lead may not  
correspond with the coloured markings identifyng  
the terminals in your plug, proceed as follows:  
Connect Green & Yellow wire to terminal marked E  
Warning! The company denies all liability if and  
when these norms are not respected.  
GB  
The first wash cycle  
or  
or coloured Green or Green & Yellow.  
Connect Brown wire to terminal marked L or  
coloured Red.  
Once the appliance has been installed, and before  
you use it for the first time, run a wash cycle with  
detergent and no laundry, using the wash cycle 1.  
Connect Blue wire to terminal marked N or coloured  
Black.  
If a 13 amp plug (BS 1363) is used it must be fitted  
with a  
13 amp fuse, either in the plug or adaptor or at the  
distribution board.  
If you are in any doubt the electrical supply to your  
machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
B L U E  
B R O W N  
GREEN  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
&
YELLOW  
Disposing of the appliance:  
When disposing of the appliance please remove the  
plug by cutting the mains cable as close as possible to  
the plug body and dispose of it as described above.  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
CROSS-BAR  
CORD GRIP  
BLUE  
! The washing machine should not be installed in an  
outdoor environment, not even when the area is  
sheltered, because it may be very dangerous to  
leave it exposed to rain and thunderstorms.  
! When the washing machine is installed, the mains  
socket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by  
an authorised serviceman.  
4
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GB  
Technical data  
Model  
WMF 740 P/G/A/K  
width 59.5 cm  
height 85 cm  
depth 60 cm  
Dimensions  
Capacity  
from 1 to 7 kg  
Electrical  
please refer to the technical data  
plate fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 54 litres  
Water connections  
Spin speed  
up to 1400 rotations per minute  
Energy rated  
programmes  
according to  
regulation  
programme 1; temperature 60°C;  
using a load of 7 kg.  
EN 60456  
This appliance conforms to the  
following EC Directives:  
- 89/336/EEC dated 03/05/89  
(Electromagnetic Compatibility)  
and subsequent modifications  
- 2002/96/EC  
- 2006/95/EC (Low Voltage)  
5
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Description of the washing machine  
and starting a wash cycle  
WASH CYCLE PROGRESS  
indicator lights  
Control panel  
GB  
DISPLAY  
D O O R  
LOCKED  
indicator light  
O N / O F F  
button with  
indicator light  
TEMPERATURE  
button  
START/PAUSE  
button with  
indicator light  
SPIN SPEED  
button  
F U N C T I O N  
buttons with  
indicator lights  
Detergent dispenser drawer  
WASH CYCLE  
knob  
CHILD LOCK  
button with indicator light  
Detergent dispenser drawer: used to dispense  
detergents and washing additives (see “Detergents  
and laundry”).  
FUNCTION buttons with indicator light: used to  
select the available functions. The indicator light  
corresponding to the selected function will remain lit.  
ON/OFF button with indicator light: switches the  
machine on and off.  
WASH CYCLE PROGRESS indicator lights: used  
to monitor the progress of the wash cycle.  
The illuminated indicator light shows which phase is  
in progress.  
If the indicator light is illuminated, this indicates  
that the machine is switched on.  
WASH CYCLE knob: programmes the wash cycles.  
During the wash cycle, the knob does not move.  
DOOR LOCKED indicator light: indicates whether  
the door may be opened or not (see next page).  
SPIN SPEED button: sets the spin speed or exclude  
the spin cycle completely (see “Personalisation”).  
START/PAUSE button with indicator light: starts  
or temporarily interrupts the wash cycles.  
N.B. To pause the wash cycle in progress, press this  
button; the corresponding indicator light will flash  
orange, while the indicator light for the current  
wash cycle phase will remain lit in a fixed manner. If  
TEMPERATURE button: sets the temperature or  
the cold wash cycle (see “Personalisation”).  
DISPLAY: indicates the time remaining for the  
selected wash cycle and, if a delayed start has been  
programmed, the time remaining until the start of  
the wash cycle.  
the DOOR LOCKED  
off, the door may be opened.  
indicator light is switched  
To start the wash cycle from the point at which it  
was interrupted, press this button again.  
CHILD LOCK button with indicator light: activates  
or deactivates the control panel lock.  
6
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Indicator lights  
Temperature indicator light  
When a temperature value is selected, the  
corresponding indicator light will illuminate.  
GB  
The indicator lights provide important information.  
This is what they can tell you:  
Wash cycle phase indicator lights  
As the WASH CYCLE knob is rotated, the indicator  
lights illuminate, indicating the stages which will be  
performed by the machine in accordance with the  
selected wash cycle.  
Spin indicator light  
When a spin value is selected, the corresponding  
indicator light will illuminate.  
Once the desired wash cycle has been selected and  
has begun, the indicator lights switch on one by one  
to indicate which phase of the cycle is currently in  
progress.  
Wash  
Rinse  
Child lock indicator light  
To activate the control panel lock, press and hold  
the button for approximately 2 seconds. When the  
indicator light is illuminated, the control panel is  
locked. This means it is possible to prevent wash  
cycles from being modified accidentally, especially  
where there are children in the home.  
Spin  
Pump out  
End of wash cycle  
To deactivate the control panel lock, press and hold  
the button for approximately 2 seconds.  
Function buttons and corresponding  
indicator lights  
When a function is selected, the corresponding  
indicator light will illuminate.  
Door locked indicator light  
If this indicator light is on, the appliance door is locked  
to prevent it from being opened accidentally; to avoid  
any damage, wait for the indicator light to switch off  
before you open the appliance door.  
If the selected function is not compatible with the  
programmed wash cycle, the corresponding  
indicator light will flash, a sound signal will be  
emitted and the function will not be activated.  
If a function which is incompatible with another  
function selected previously, only the most recent  
selection will remain active.  
N.B. If the DELAY START function is activated, the door  
cannot be opened; pause the machine by pressing the  
START/PAUSE button if you wish to open it.  
! If the START/PAUSE indicator light (orange) flashes  
rapidly at the same time as the function indicator light,  
this indicates a problem has occurred (see  
“Troubleshooting”).  
Starting a wash cycle  
1. Switch the washing machine on by pressing the ON/OFF button. All indicator lights will switch on for a few  
seconds, then they will switch off and the START/PAUSE indicator light will pulse.  
2. Load the laundry and close the door.  
3. Set the WASH CYCLE knob to the desired programme.  
4. Set the washing temperature (see “Personalisation”).  
5. Set the spin speed (see “Personalisation”).  
6. Measure out the detergent and washing additives (see “Detergents and laundry”).  
7. Select the desired functions.  
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will  
remain lit in a fixed manner, in green.  
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.  
9. At the end of the wash cycle the  
indicator light will switch on. The DOOR LOCKED indicator light will  
switch off, indicating that the door may be opened. Take out your laundry and leave the appliance door ajar to  
make sure the drum dries completely.  
Switch the washing machine off by pressing the ON/OFF button.  
7
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Wash cycles  
Table of wash cycles  
GB  
Max. Max.  
load load  
Detergents  
Fabric  
softener  
Max. Max.  
temp. speed  
(°C) (rpm)  
Cycle  
duration  
(kg)  
(kg)  
Description of the wash cycle  
Mini  
load  
Wash  
Normal  
Special cycles  
Baby cycle: heavily soiled delicate colours.  
6
7
40° 800  
40° 600  
30° 600  
40° 600  
2
2
1
1
1
1
1
l
l
l
l
l
l
l
l
l
l
Shirts  
Lingerie cycle  
8
1
Wool: for wool, cashmere, etc.  
9
1,5  
2
Silk/Curtains: for garments in silk and viscose, lingerie.  
Essentials cycles  
10  
30°  
0
extremely soiled whites.  
Cotton:  
1
1
90° 1400  
60° 1400  
60° 1400  
40° 1400  
40° 1400  
50° 800  
7
7
7
7
7
3
3
3
l
l
l
l
l
l
l
l
l
l
l
l
Cotton (1): extremely soiled whites.  
Cotton: heavily soiled whites and resistant colours.  
Cotton (2): heavily soiled whites and delicate colours.  
Coloured Cottons (3): lightly soiled whites and delicate colours.  
Synthetics: heavily soiled resistant colours.  
2
2
3
4
3
3
3
1,5  
Fastwash 60': to refresh lightly soiled garments quickly  
(not suitable for wool, silk and clothes which require washing by hand).  
Eco cycles  
5
60° 800  
3
-
l
l
Cold  
1400  
Cotton  
11  
12  
13  
6
3
3
-
-
-
l
l
l
l
l
l
Water  
Cold  
Synthetics  
800  
Water  
Cold  
Water  
Fast Wash  
800  
Partials wash cycles  
A Rinse  
-
-
-
1400  
1400  
0
7
7
7
3
-
-
l
-
-
-
-
B Spin  
C Pump out  
-
The information contained in the table is intended as a guide only.  
For all Test Institutes:  
1) Test wash cycle in compliance with regulation EN 60456: set wash cycle 1 with a temperature of 60°C.  
2) Long wash cycle for cottons: set wash cycle 2 with a temperature of 40°C.  
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.  
Eco Wash cycles  
The Eco Cycles assure energy saving by eliminating the need of heating water and it’s an advantage both to your  
energy bill and the environment!  
These innovative Eco programmes (Cotton, Synthetics and Fast Wash) are available for various fabrics and  
different quantity of garment; they have been designed to guarantee a high cleaning action even at low temperatu-  
re and can be used for lightly to medium soiled loads.  
Eco Cycles give the best results thanks to an intensified wash action, water optimization and are carried out in the  
same average time of a standard cycle.  
For the best washing results with Eco programmes we recommend the usage of a liquid detergent.  
Eco Cycles have been tested and validated by an external laboratory (CTTN-IREN) in terms of performance and  
consumptions.  
8
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Personalisation  
Setting the temperature  
GB  
By pressing the TEMPERATURE button to set the wash temperature (see Table of wash cycles ).  
The temperature may be lowered, or even set to a cold wash ( ).  
The washing machine will automatically prevent you from selecting a temperature which is higher than the  
maximum value set for each wash cycle.  
Setting the spin speed  
By pressing the SPIN SPEED button to set the spin speed for the selected wash cycle.  
The maximum spin speeds available for each wash cycle are as follows:  
Wash cycles  
Cottons  
Synthetics  
Wool  
Maximum spin speed  
1400 rpm  
800 rpm  
600 rpm  
drain only  
Silk  
The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol  
.
The washing machine will automatically prevent you from selecting a spin speed which is higher than the  
maximum speed set for each wash cycle.  
Functions  
The various wash functions available with this washing machine will help to achieve the desired results, every time.  
To activate the functions:  
1. Press the button corresponding to the desired function;  
2. the function is enabled when the corresponding indicator light is illuminated.  
Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in  
conjunction with the selected wash cycle.  
Delay start  
To set a delayed start for the selected wash cycle, press the button repeatedly until the desired delay time is  
displayed (this may be between 1 hour and 24 hours).  
To disable the function press the button until the text is displayed.  
N.B. Once you have pressed the START/PAUSE button, the delay time may only be decreased if you wish to modify it.  
! This option is enabled with all programmes.  
Mini load  
This function is recommended for when the load of laundry is equal to half, or less than half, of the maximum  
recommended load (see Table of wash cycles).  
! This function may not be used in conjunction with wash cycles 5, 11, 12, 13, B, C.  
Reduced creases  
By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of  
creases. At the end of the cycle the washing machine will perform slow rotations of the drum; the REDUCED  
CREASES and START/PAUSE indicator lights will flash (orange) and the  
phase will remain lit in a fixed  
manner. To end the cycle, press the START/PAUSE button or the REDUCED CREASES button.  
For the Silk (10) and Lingerie (8) wash cycles, the machine will end the cycle while the laundry is soaking, the  
REDUCED CREASES and START/PAUSE indicator lights will flash (orange) and the RINSE phase will remain lit in  
a fixed manner. To drain the water so that the laundry may be removed, press the START/PAUSE button or the  
REDUCED CREASES button.  
! This function may not be used in conjunction with wash cycles 6, 9, 11, 12, 13, B, C.  
Super Wash  
Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased  
cycle duration, this function offers a high-performance wash.  
! This function may not be used in conjunction with wash cycles 5, 8, 9, 10, 11, 12, 13, A, B, C.  
9
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Detergents and laundry  
Detergent dispenser drawer  
Garments requiring special care  
GB  
Good washing results also depend on the correct  
dose of detergent: adding too much detergent will  
not necessarily result in a more efficient wash, and  
may in fact a build up on the inside of your appliance  
and contribute to environmental pollution.  
Baby cycle: this wash cycle 6 can be used to  
remove the soiling typically caused by babies, while  
ensuring that all detergent is removed from  
nappies in order to prevent the delicate skin of  
babies from suffering allergies. The cycle has been  
designed to reduce the amount of bacteria by using  
a greater quantity of water and optimising the  
effect of special disinfecting additives added to the  
detergent.  
! Do not use hand washing detergents because  
these create too much foam.  
Open the detergent  
dispenser drawer and  
At the end of the wash cycle, the machine will slowly  
rotate the drum to prevent the formation of  
creases; to end the cycle press the START/PAUSE  
button.  
pour in the detergent or  
washing additive, as  
follows.  
*
1
2
Shirts: use special wash cycle 7 to wash shirts in  
various fabrics and colours.  
It guarantees maximum care is taken of the  
garments and minimises the formation of creases.  
Lingerie cycle: for undergarments of any colour,  
in any fabric. Use special wash cycle 8.  
! Do not pour detergent into the middle compartment (*).  
Detergent should only be poured into the compartment 1.  
Wool: Hotpoint is the only washing machine  
manufacturer to have been awarded the  
prestigious Woolmark Platinum Care endorsement  
(M.0508) by the Woolmark Company, which means  
that all woollen garments may be washed in the  
washing machine, even those which state “hand  
compartment 1: Detergent for the wash  
cycle (powder or liquid)  
For best results liquid detergent should be poured  
in the dispenser immediately before the start of  
the programme.  
wash only”  
on the label. Wash cycle 9 therefore  
offers complete peace of mind when washing  
woollen garments in the washing machine (max. load  
1,5 kg) and guarantees optimal performance.  
Silk: use special wash cycle 10 to wash all silk  
garments. We recommend the use of special  
detergent which has been designed to wash delica-  
te clothes.  
compartment 2: Additives (fabric softeners, etc.)  
The fabric softener should not overflow the grid.  
Preparing the laundry  
Divide the laundry according to:  
- the type of fabric/the symbol on the label  
- the colours: separate coloured garments from  
whites.  
Curtains: fold curtains and place them in a pillow  
case or mesh bag. Use wash cycle 10.  
Empty all garment pockets and check the buttons.  
Do not exceed the listed values, which refer to  
the weight of the laundry when dry:  
Durable fabrics: max. 7 kg  
Load balancing system  
Before every spin cycle, to avoid excessive vibrations  
and to distribute the load in a uniform manner, the  
drum rotates continuously at a speed which is slightly  
greater than the washing rotation speed. If, after  
several attempts, the load is not balanced correctly,  
the machine spins at a reduced spin speed. If the load  
is excessively unbalanced, the washing machine per-  
forms the distribution process instead of spinning.  
To encourage improved load distribution and balance,  
we recommend small and large garments are mixed  
in the load.  
Synthetic fabrics: max. 3 kg  
Delicate fabrics: max. 2 kg  
Wool: max. 1,5 kg  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1200 g  
1 towel 150-250 g  
10  
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Precautions and tips  
! This washing machine was designed and  
constructed in accordance with international  
safety regulations. The following information is  
provided for safety reasons and must therefore be  
read carefully.  
Opening the porthole door manually  
GB  
In the event that it is not possible to open the  
porthole door due to a powercut, and if you wish to  
remove the laundry, proceed as follows:  
1. remove the plug from  
the electrical socket.  
2. make sure the water  
level inside the machine is  
General safety  
This appliance was designed for domestic use only.  
The washing machine must only be used by adults, in  
accordance with the instructions provided in this manual.  
lower than the door  
opening; if it is not,  
Do not touch the machine when barefoot or with  
wet or damp hands or feet.  
remove excess water  
using the drain hose,  
collecting it in a bucket as  
indicated in the figure.  
Do not pull on the power supply cable when  
unplugging the appliance from the electricity  
socket. Hold the plug and pull.  
Do not open the detergent dispenser drawer  
while the machine is in operation.  
3. using a screwdriver,  
remove the cover panel on  
the lower front part of  
the washing machine (see  
figure).  
Do not touch the drained water as it may reach  
extremely high temperatures.  
Never force the porthole door. This could damage  
the safety lock mechanism designed to prevent  
accidental opening.  
If the appliance breaks down, do not under any  
circumstances access the internal mechanisms  
in an attempt to repair it yourself.  
Always keep children well away from the appliance  
while it is operating.  
The door can become quite hot during the wash cycle.  
If the appliance has to be moved, work in a group  
of two or three people and handle it with the  
utmost care. Never try to do this alone, because  
the appliance is very heavy.  
Before loading laundry into the washing machine,  
make sure the drum is empty.  
Disposal  
Disposing of the packaging materials: observe local  
regulations so that the packaging may be re-used.  
The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment, requires  
that old household electrical appliances must not  
be disposed of in the normal unsorted municipal  
waste stream. Old appliances must be collected  
separately in order to optimise the recovery and  
recycling of the materials they contain and reduce  
the impact on human health and the environment.  
The crossed out "wheeled bin" symbol on the  
product reminds you of your obligation, that when  
you dispose of the appliance it must be separately  
collected.  
4. pull outwards using the tab as indicated in the  
figure, until the plastic tie-rod is freed from its  
stop position; pull downwards and open the door at  
the same time.  
5. reposition the panel, making sure the hooks are  
securely in place before you push it onto the  
appliance.  
Consumers should contact their local authority or  
retailer for information concerning the correct  
disposal of their old appliance.  
11  
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Care and maintenance  
Cutting off the water and  
electricity supplies  
Cleaning the pump  
GB  
The washing machine is fitted with a self-cleaning  
pump which does not require any maintenance.  
Sometimes, small items (such as coins or buttons)  
may fall into the pre-chamber which protects the  
pump, situated in its bottom part.  
Turn off the water tap after every wash cycle.  
This will limit wear on the hydraulic system inside  
the washing machine and help to prevent leaks.  
Unplug the washing machine when cleaning it and  
during all maintenance work.  
! Make sure the wash cycle has finished and unplug  
the appliance.  
Cleaning the washing machine  
To access the pre-chamber:  
The outer parts and rubber components of the  
appliance can be cleaned using a soft cloth soaked  
in lukewarm soapy water. Do not use solvents or  
abrasives.  
1. using a screwdriver,  
remove the cover panel  
on the lower front part  
of the washing machine  
(see figure);  
Cleaning the detergent dispenser  
drawer  
Remove the dispenser  
1
by raising it and pulling  
it out (see figure).  
Wash it under running  
water; this operation  
should be repeated  
frequently.  
2. unscrew the lid by  
rotating it anti-  
clockwise (see figure): a  
little water may trickle  
out. This is perfectly  
normal;  
2
Caring for the door and drum of  
your appliance  
Always leave the porthole door ajar in order to  
prevent unpleasant odours from forming.  
3. clean the inside thoroughly;  
4. screw the lid back on;  
5. reposition the panel, making sure the hooks are  
securely in place before you push it onto the  
appliance.  
Checking the water inlet hose  
Check the inlet hose at least once a year. If there  
are any cracks, it should be replaced immediately:  
during the wash cycles, water pressure is very  
strong and a cracked hose could easily split open.  
! Never use second-hand hoses.  
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Troubleshooting  
Your washing machine could fail to work. Before contacting the Technical Assistance Centre  
(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.  
GB  
Problem:  
Possible causes / Solutions:  
The washing machine does not  
switch on.  
The appliance is not plugged into the socket fully, or is not making  
contact.  
There is no power in the house.  
The wash cycle does not start.  
The washing machine door is not closed properly.  
The ON/OFF button has not been pressed.  
The START/PAUSE button has not been pressed.  
The water tap has not been opened.  
A delayed start has been set (using the Delay Timer, see “Personalisation”).  
The washing machine does not  
take in water (the indicator  
light for the first wash cycle  
stage flashes rapidly).  
The water inlet hose is not connected to the tap.  
The hose is bent.  
The water tap has not been opened.  
There is no water supply in the house.  
The pressure is too low.  
The START/PAUSE button has not been pressed.  
The washing machine  
continuously takes in and  
drains water.  
The drain hose is not fitted at a height between 65 and 100 cm from the  
floor (see “Installation”).  
The free end of the hose is under water (see “Installation”).  
The wall drainage system is not fitted with a breather pipe.  
If the problem persists even after these checks, turn off the water tap,  
switch the appliance off and contact the Assistance Service. If the  
dwelling is on one of the upper floors of a building, there may be problems  
relating to water drainage, causing the washing machine to fill with water  
and drain continuously. Special anti-draining valves are available in shops  
and help to avoid this inconvenience.  
The washing machine does not  
drain or spin.  
The wash cycle does not include draining: some wash cycles require the  
drain phase to be started manually.  
The REDUCED CREASES function has been activated: To complete the  
wash cycle, press the START/PAUSE button (“Personalisation”).  
The drain hose is bent (see “Installation”).  
The drainage duct is clogged.  
The washing machine vibrates a The drum was not unlocked correctly during installation (see “Installation”).  
lot during the spin cycle.  
The washing machine is not level (see “Installation”).  
The washing machine is trapped between cabinets and walls (see “Installation”).  
The washing machine leaks.  
The water inlet hose is not screwed on properly (see “Installation”).  
The detergent dispenser drawer is blocked (for cleaning instructions, see  
“Care and maintenance”).  
The drain hose is not fixed properly (see “Installation”).  
The START/PAUSE indicator light Switch off the machine and unplug it, wait for approximately 1 minute  
(orange) and the function  
indicator lights flash rapidly.  
and then switch it back on again.  
If the problem persists, contact the Technical Assistance Service.  
There is too much foam.  
The detergent is not suitable for machine washing (it should display the  
text “for washing machines” or “hand and machine wash”, or the like).  
Too much detergent was used.  
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Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
GB  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of  
breakdown repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on  
you registering your appliance with us and the parts being fitted by one of our authorised engineers.  
There will be a charge for our engineer's time. To activate the extra parts warranty on your  
appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08709 088 088 (ROI 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will  
replace your machine or, if you prefer, give you your money back.  
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After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its  
working life than us - the manufacturer.  
GB  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08709 066 066  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08709 077 077  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 0870 6092094  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right  
to use quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,  
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts  
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door  
cannot be locked shut.  
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195068714.01  
02/2008  
-
Xerox Business Services  
GB  
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