Hotpoint.com
Safety Instructions . . . . . . . . . . . . 2
Owner’s Manual
Operating Instructions
VVSR1070
VBXR1090
VBSR3100
VWSR4150
VLXR1020
Control Panels . . . . . . . . . . . . . . .3–5
Control Settings . . . . . . . . . . . . . 4, 6
Features . . . . . . . . . . . . . . . . . . . . . .7
Loading and Using
the Washer . . . . . . . . . . . . . . . . . .8, 9
Troubleshooting Tips . . . . . . 10–12
Consumer Support
Consumer Support . . . . . Back Cover
Product Registration . . . . . . . . 13, 14
Warranty . . . . . . . . . . . . . . . . . . . . 15
Write the model and serial numbers here:
Model #__________________________
Serial # __________________________
You can find them behind the control panel
on the back of your washer.
175D1807P347 39-90016 06-01 JR
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About the washer control panel.
(models VVSR1070, VBXR1090, VBSR3100, and VLXR1020)
Hotpoint.com
SafeyIructions
You can locate your model number on the back of your washer, behind the control panel.
• Select load size and
other wash options
• Add clothes
• Add detergent
• Select wash cycle
• Close lid
• Pull knob
• Add diluted fabric
softener (on models
with a fabric
OpeagIructions
Quick Start Guide
softener dispenser)
Model VVSR1070
Model VBXR1090
Model VBSR3100
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About the washer control panel (cont.)
Model VLXR1020
OFF
warm wash
cold wash
SafeyIructions
Control settings.
Load Size
Loosely load clothes no higher than the top row of holes in the washer tub. The water level
should just cover the clothes. Adjust the load size accordingly.
OpeagIructions
Temperature
Select the water temperature for the wash and rinse cycles. On some models, the temperature is
controlled by the wash cycle knob. Always follow fabric manufacturer’s care label or instructions
when laundering.
Wash Cycle (on some models)
The wash cycle controls the length of the washing process. The chart below will help you match
the wash cycle setting with your clothing.
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COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
WRINKLE FREE For easy care, wrinkle-free and permanent press items.
KNITS Specially designed for normally soiled knits.
DELICATES For lingerie and special-care fabrics with light to normal soil.
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About the washer control panel.
(model VWSR4150)
Hotpoint.com
SafeyIructions
• Select load size and
other wash options
• Add clothes
• Add detergent
• Select wash cycle
• Close lid
• Pull knob
• Add diluted fabric
softener (on models
with a fabric
softener dispenser)
Quick Start Guide
OpeagIructions
Model VWSR4150
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Control settings.
Load Size (on some models)
Loosely load clothes no higher than the top row of holes in the washer tub. The water level
should just cover the clothes. Adjust the load size accordingly.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s
care label or instructions when laundering.
SafeyIructions
Custom Care
The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to release
water from the load. The Wash/Spin Speed dial sets the speed of both the agitator and the basket.
Wash Speeds
With Normal wash speed, the agitator will move at a higher speed. Use for cottons, denims and
play clothes.
With Gentle wash speed, the agitator moves slower. Use for delicate and knit items.
Spin Speeds
The Fast spin speed is for normal items. Use it to remove more water from your clothes to allow
them to dry faster in the dryer.
The Slow spin speed is for delicate items like sweaters and lingerie. When using Slow spin speed,
clothes will be less dry than when using Fast spin speed.
Wash Cycle
OpeagIructions
The wash cycle controls the length of the washing process. The chart below will help you match
the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
WRINKLE FREE For easy care, wrinkle-free and permanent press items.
DELICATES For lingerie and special-care fabrics with light to normal soil.
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PREWASH For heavily soiled clothes or for clothes with a care label that recommends
prewashing before washing.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the
Extra Rinse option. This option provides a second deep cold rinse in the COTTONS and WRINKLE
FREE cycles. Turn the Extra Rinse knob to ON. The washer will pause for a few minutes before the
Extra Rinse option begins.
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About the washer features.
NOTE: Not all features are available on all washer models.
Hotpoint.com
SafeyIructions
The Agitator Cap or Fabric Softener Dispenser (depending on model)
Add water to dispenser until it reaches
the maximum fill line.
The agitator cap fits into the top of the
agitator. If it accidentally comes off,
simply put it back on.
3
The fabric softener dispenser automatically
releases liquid fabric softener at the
proper time during the cycle.
Do not stop the washer during the first
spin. This will cause the dispenser to
empty too soon.
To use, follow these steps:
OpeagIructions
Make sure dispenser is securely
attached to agitator.
Do not pour anything into the agitator if the
agitator cap or dispenser is removed.
1
Use only liquid fabric softener.
Pour into dispenser, using amount
recommended on package.
2
Never pour fabric softener directly on
clothes. It may stain them.
Cleaning the Fabric Softener Dispenser (on some models)
Remove the dispenser from the top of the agitator.
1
Separate the dispenser cup from the cover by grasping the top and pushing down
on the inside of the cup with your fingers. Dispenser cup will pop free from
the cover.
2
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To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
3
■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy duty liquid detergent
■ 1 cup (240 ml) bleach
Separate for cleaning.
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.
4
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Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
Liquid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
Check clothing care labels for special instructions.
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Measure liquid bleach carefully, following instructions on the bottle.
2
■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
3
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
7
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates),
and whether the fabric produces lint (terry
cloth, chenille), or collects lint (velveteen,
corduroy).
SafeyIructions
Proper Use of Detergent
Add detergent and start the washer before adding
clothes so that the detergent can work effectively.
Using too little or too much detergent is a common
cause of laundry problems.
You can use less detergent if you have soft water,
a smaller load, or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the top
row of holes in the washer basket. When loading
wet items make sure you set the load/water level
high enough to allow the items to move freely.
Water level should just cover the clothes. To add
items after washer has started, push in Cycle
knob and submerge additional items next to the
agitator. Close the lid and pull Cycle knob out
to restart.
■ Do not wrap long items like sheets or pants
OpeagIructions
around the agitator.
■ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
■ Water will fill and pump out of the washer and the
timer will advance with the lid up, but as a safety
precaution the washer will not agitate or spin.
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Hotpoint.com
SafeyIructions
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to
allow moisture to evaporate. If you want to clean
the basket use a clean soft cloth dampened with
liquid detergent, then rinse. (Do not use harsh
or gritty cleaners.)
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions packed with product for
information on how to reinstall the shipping rod
to keep the tub stationary when moving the washer.
For more information, visit Hotpoint.com, or call
800.GE.CARES (800.432.2737). Do not store the
washer where it will be exposed to the weather.
Fill Hoses: Hoses connecting washer to faucet
should be replaced every 5 years.
Lint Filter: The lint filter is located under the
agitator. It is self-cleaning and requires no
maintenance.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
OpeagIructions
Exterior: Immediately wipe off any spills.
Wipe with damp cloth. Try not to hit surface
with sharp objects.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Do not wash
Do not wring
Gentle/
delicate
Hand wash
Water
temperature
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Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
DRY LABELS
Tumble
dry
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Do not dry
Dry
Normal
(used with
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
do not wash)
Heat
setting
High
Medium
Low
No heat/air
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Special
instructions
Dry flat
Line dry/
hang to dry
In the shade
Drip dry
BLEACH LABELS
Bleach
symbols
Any bleach
(when needed)
Do not bleach
Only non-chlorine bleach
(when needed)
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the
following pages, or visit Hotpoint.com. You may
not need to call for service.
WATER
Too many suds
Possible Causes
What To Do
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package.
SafeyIructions
Very soft water
• Try less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets and
rubber washers are installed. Make sure end of drain
hose is correctly inserted in and secured to drain facility.
Household drain may
be clogged
• Check household plumbing. You may need to call a
plumber.
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off after
each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
Using too much detergent
in washer
• Use less detergent. Use less soap if you have soft water, a
smaller load, or a lightly soiled load.
OpeagIructions
Water temperature
is incorrect
Control is not set properly
• Check water temperature control (on some models) or
Cycle knob and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
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Water valve screens are
stopped up
•
Turn off the water source and remove the water
connection hoses from the upper back of the washer.
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F–140°F (48°C–60°C).
Water won’t drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting
on it.
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• Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
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Hotpoint.com
SafeyIructions
OPERATION
Possible Causes
What To Do
Washer pauses in cycle
The washer normally pauses
between washing steps.
Washer won’t operate
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
Water supply is turned off
Controls are not set
properly
• Check controls and make sure Cycle knob is pulled out
to ON position.
Lid is open – safety feature
prevents agitation and spinning
when lid is up
• Close lid and reset cycle, to the beginning if necessary.
OpeagIructions
Circuit breaker/fuse is
tripped/blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
PERFORMANCE
Colored spots
Possible Causes
What To Do
Incorrect use of fabric
softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer
• Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Not enough detergent
Hard water
• Use more detergent (especially with larger loads).
• Use a water conditioner like Calgon brand or install
a water softener.
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Water is not hot enough
Washer is overloaded
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Select load size to match clothes load.
Detergent is not
dissolving
• Add detergent as wash basket fills with water before
you load clothes.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
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Lint or residue on
clothes
Clothes are air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent not dissolving
• Add detergent as wash basket fills with water, before you
load clothes.
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• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selector matches clothes load size.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
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Before you call for service…
PERFORMANCE (cont.)
Pilling
Possible Causes
What To Do
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Snags, holes, tears, rips Pins, snaps, hooks, sharp
• Fasten snaps, hooks, buttons and zippers.
or excessive wear
buttons, belt buckles,
zippers and sharp objects
left in pockets
SafeyIructions
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
• Rinse items that may have chemicals on them before
washing.
Wrinkling
Improper sorting
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or
incorrect water level
• Load your washer so clothes have enough room
to move freely.
OpeagIructions
Incorrect wash and
dry cycles
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
water that is too hot
• Wash in warm or cold water.
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NOISE
Washer is noisy
Possible Causes
What To Do
Washer is uneven
• To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is
unbalanced
• Push the Cycle knob in to stop the washer, open the lid
and redistribute the load evenly. Close the lid and restart.
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Shipping rod is still assembled
in unit
• To remove shipping rod from washer, pull yellow tag and
attached rod from the bottom right hand side of washer.
Washer is sitting too close
to wall (causes knocking
during cycle)
• Pull washer away from the wall; about 4″ (11 cm)
is needed.
OTHER
Possible Causes
What To Do
Labels on the exterior
of the washer will not
peel off cleanly
Occasionally the adhesive
used on the labels does
not release cleanly
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the surface
of the washer.
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™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
13
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
1
800.GE.CARES
2 3
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at Hotpoint.com.
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. ■ Ms. ■ Mrs. ■ Miss ■
First
Name
Last
Name
Street
Address
Apt. #
City
E-mail Address*
Zip
Code
State
Date Placed
In Use
Month
Phone
Number
_
_
Day
Year
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
General Electric Company
Louisville, Kentucky
GEAppliances.com
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Hotpoint Washer Warranty.
SafeyIructions
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
or an authorized Customer Care® technician. To schedule service,
or call 800.GE.CARES (800.432.2737).
For The Period Of:
We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, we will also provide, free of charge, all labor and in-home service to replace
the defective part.
Five Years
From the date of the
original purchase
The transmission, if it should fail due to a defect in materials or workmanship. During this
additional four-year limited warranty, you will be responsible for any labor or in-home service costs.
OpeagIructions
Twenty Years
From the date of the
original purchase
The washer basket, if it should fail due to a defect in materials or workmanship. During this
additional nineteen-year limited warranty, you will be responsible for any labor or in-home
service costs.
What Is Not Covered:
■Service trips to your home to teach you how to use
the product.
■Replacement of house fuses or resetting of circuit
breakers.
■Improper installation.
■Damage to the product caused by accident, fire, floods or
acts of God.
■Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■Incidental or consequential damage caused by possible
defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
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Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
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Consumer Support.
Hotpoint Website
Hotpoint.com
Hotpoint.com
Have a question or need assistance with your appliance? Try the Hotpoint Website 24 hours a day,
any day of the year! You can also shop for more great Hotpoint products and take advantage of
all of our on-line support services designed for your convenience.
Schedule Service
Expert Hotpoint repair service is only one step away from your door. Get on-line and schedule your service
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please
call 800.TDD.GEAC (800.833.4322).
Extended Warranties
GEAppliances.com
Purchase a Hotpoint extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business
hours. Hotpoint Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Hotpoint.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
Hotpoint.com
If you are not satisfied with the service you receive from Hotpoint, contact us on our Website with all the
details including your phone number, or write to: General Manager, Customer Relations
Hotpoint, Appliance Park
Louisville, KY 40225
Register Your Appliance
Hotpoint.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material, or detach and
use the form in this Owner’s Manual.
Printed in Louisville, KY
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